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  • Assistant Manager
    Assistant Manager
    il y a 2 mois
    £2950–£3700 par mois
    Temps plein
    South Kensington, London

    Summary of Position The Assistant Restaurant Manager owns guest-experience continuity from queue entry through seating, table journey and farewell. The ARM manages queue/waitlist accuracy, seating flow, table-time visibility, service recovery and guest-facing continuity during disruptions, while the Shift Leader owns floor execution, the Kitchen Manager owns kitchen execution and the Restaurant Manager retains full-store accountability. Key Performance Areas (KPAs) · Guest Journey & Queue Ownership · Seating Flow & Table-Time Control · Service Recovery & Guest Escalations · Playbooks & Disruption Continuity · FOH Leadership & Handover Duties & Responsibilities Guest Journey & Queue Ownership · Verify opening guest-flow deployment, queue tools and table-time visibility. · Own queue/waitlist accuracy, honest wait communication and seating flow from arrival through handover to the floor. · Activate PB1 Queue Overload when triggered and direct the guest-flow response; Shift Leader takes Door/queue backup and floor coverage. Seating Flow & Table-Time Control · Ensure guests are acknowledged within 10 seconds under normal conditions. · For waits above 15 minutes, ensure water is offered and extended-wait updates are given every 5 minutes. · Control call-to-seated handover within 2 minutes and monitor table times to intervene before guest-experience failure becomes visible. Service Recovery & Guest Escalations · Lead complaint/service recovery within published authority and escalate above limit to the Restaurant Manager. · Protect the rule that guests are not rushed and bills are presented only on request. Playbooks & Disruption Continuity · Own or coordinate ARM-triggered playbooks, including staffing shortage and accessibility/disability response where applicable. · Coordinate simultaneous playbooks and guest-facing continuity during equipment, technology, power and emergency disruption without losing role boundaries. FOH Leadership & Handover · Back up the Restaurant Manager on duty without taking over the RM's final accountability or Kitchen Manager command. · Develop Shift Leaders and FOH leaders through deployment, feedback, coaching and readiness observations. · Verify guest-flow close/handover and unresolved-case continuity without duplicating the Shift Leader's FOH close sign-off. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Guest arrival is acknowledged within 10 seconds under normal conditions and wait information remains honest. · Waits above 15 minutes receive water and extended-wait updates every 5 minutes; call-to-seated handover is within 2 minutes. · PB1 Queue Overload is activated by ARM when triggered and Shift Leader backup is deployed correctly. · Table-time risks and guest complaints are acted on before or at failure, within published recovery authority. · Guest-facing continuity is maintained through disruptions and playbooks without role-authority drift. · ARM handover is complete and does not duplicate Shift Leader FOH close ownership. Qualifications · For internal progression, hold current Shift Leader or approved Kitchen Manager certification and complete the ARM Development Plan. · Demonstrated ability to manage guest flow, service recovery, table-time decisions and FOH leadership under pressure. · Strong working knowledge of POS/table-time tools, queue management and relevant Failure Playbooks. · Complete current ARM certification before independent ARM duty. Core Competencies · Leadership & Coaching - Sets clear expectations, develops people and corrects execution in real time. · Decision Making & Judgment - Makes timely decisions using facts, standards and published authority. · Operational Discipline - Protects the operating rhythm, evidence and controls under pressure. · Communication & Collaboration - Creates clear handovers and strong cross-role coordination. · Problem Solving - Finds root causes, assigns corrective action and distinguishes local from systemic issues. · Accountability & Integrity - Owns outcomes and maintains truthful records, escalation and follow-through. Technical Skills Strong knowledge of guest-flow and waitlist control, table-time monitoring, recovery authority, accessibility response, staffing-shortage response and multi-playbook coordination. Current ARM certification is required before independent duty. Where It Leads Assistant Restaurant Manager (you are here) > Restaurant Manager (next) > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Restaurant Manager: · Assignment Policy: Complete at least one year as an ARM before permanent promotion unless an approved People OS exception applies; complete the 6-month Restaurant Manager Development Plan. · Swiss Butter Academy: Maintain current ARM certification and complete Restaurant Manager learning, full-store practical assessment and certification before independent RM duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

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  • Sous chef
    Sous chef
    il y a 1 jour
    €40000–€45000 par an
    Temps plein
    London

    SOUS CHEF – HONEST GREENS We are Honest Greens 🌱, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing — and creating — new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredibly delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. Over the coming years, we will be scaling our restaurant, geographical, and digital footprint to ensure our customers can interact with our brand wherever they are. This is an amazing opportunity to join our journey as we build our product and scale globally. We are looking for a highly motivated, hands-on SOUS CHEF to support the Head Chef in running the kitchen operations of one of our restaurants, and to lead the kitchen in their absence. The ideal candidate is a passionate culinarian and emerging leader, with solid experience in high-volume kitchens. You’ll thrive in a fast-paced, service-driven environment where no two days are the same — and you’ll play a key role in ensuring that our food is consistently fresh, delicious, and beautifully presented, while motivating and developing the kitchen team on every shift. Your day-to-day will include… • Supporting the Head Chef in overseeing food preparation, storage, FIFO, recipes, and plating standards, and running the pass during service., • Leading the kitchen in the Head Chef’s absence, taking full responsibility for the shift, the team, and our quality standards., • Preparing ingredient and material orders based on stock levels and restaurant needs, flagging shortages or urgent requests to the Head Chef., • Checking deliveries, verifying invoices, and ensuring products are correctly labeled and stored upon receipt, ensuring efficiency and minimal waste., • Monitoring portion control, waste, and kitchen productivity during shifts, helping the Head Chef hit food and labour cost targets., • Supporting with kitchen rotas and shift planning, ensuring adequate staffing and smooth shift handovers., • Running daily and weekly cleaning routines and completing food safety records, ensuring the kitchen and storage areas are always in compliance with health, safety, and sanitation standards., • Using company tools for communication, reporting, and organizational tasks during shifts., • Training new and existing team members on stations, recipes, and standards, and supporting the Head Chef with onboarding and performance follow-up., • Providing hands-on coaching that is clear, aligned with Honest Greens’ values, and focused on elevating operational excellence and individual performance. Skills & Qualifications • 2+ years of experience as a Sous Chef, Junior Sous Chef, or senior Chef de Partie in a high-volume kitchen, preferably within casual dining, fast-casual, or lifestyle-driven restaurants., • Strong culinary skills and a solid understanding of food safety, hygiene, and compliance standards., • Level 2 Food Safety & Hygiene certificate (Level 3 is a plus)., • Experience training and motivating kitchen team members, with the ambition to grow into a Head Chef role., • Excellent organizational, problem-solving, and multitasking skills, staying calm and in control during busy services., • Familiarity with kitchen management tools and operational systems (ordering, stock, and food safety records)., • Strong communication skills with a collaborative, team-first approach., • Passion for food, sustainability, and delivering exceptional guest experiences., • Fluency in English; Spanish is a plus. Benefits 💸 Attractive wage 🍍 Free daily food in our restaurants 🥑 50% discount in our restaurants 🎟️ Awesome corporate events 🚀 Internal growth opportunities 🌍 International, open-minded and unique team If you’re passionate about great food, developing people, and stepping up as a kitchen leader, and growing with a dynamic, purpose-driven brand — we’d love to meet you!

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  • Maintenance Technician
    Maintenance Technician
    il y a 2 jours
    £15.9 par heure
    Temps plein
    London

    Job Ref: 13725 Branch: Apex City of London Hotel Location: Apex City of London Hotel, London Salary/Benefits: £15.90 per hour plus excellent company benefits & perks Contract type: Permanent Hours: Full Time Shift pattern: 5 over 7 - 8am to 20pm Hours per week: 40 Posted date: 03/11/2026 Closing date: 15/12/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Maintenance Technician in London. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication app, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: As a Technician working within our maintenance team, you will provide our hotel with the practical hands-on skills and trade based knowledge that is required to maintain all guest facilities, hotel plant and systems in a safe and immaculate condition. Core to your role will be our Computerised Maintenance Management System (CMMS) through which you will receive and perform a wide range of practical tasks and activities in a timely and work safe manner, to include; • Painting – Surfaces preparation, application of paint to walls and woodwork, • Bathroom Maintenance- Tile replacement, replacement of grouting & sealant, repair of fixtures and fittings,, • Plumbing- Minor pipework repairs, replacement of taps/ fittings/ sanitaryware, unblocking of wastes, servicing of TMVs, • Air conditioning – Basic refrigeration maintenance, cleaning of air filters/ coils/ strainers, • Electrical – Minor electrical works such as replacing damaged sockets/ switches, lamp replacement, light fitting replacement, resetting of trippages, repair of small appliances, periodic safety checks, • Carpentry/ joinery- adjustment of doors, adjustment/ replacement of door closures, minor furniture repairs, replacement of smoke seals, lock replacements, • Plant Maintenance – Replacing AHU filters, cleaning of strainers, intake/ extracts, swimming pool maintenance, valve exercising, perform operational checks to plant, • Periodic Safety Checks- the inspection and testing of fire doors, fire alarms, sprinkler systems, emergency lighting, fire safety interfaces, fire extinguishers, smoke vents, the undertaking of legionella control measures, • Security – Door lock programming and battery replacement, bedroom safe openings, • General – Carpet repairs, ceiling tile replacement, responding to guest requests for assistance and service recovery We love to welcome people with different experiences and skillsets into our maintenance team and wider Apex family. We want to ensure you get the best experience and enjoyment from your career from the moment you begin your journey with us. In order to be successful in this role, you will hold: • A trade-based qualification, skill or expertise, • Previous experience of delivering a broad range of general property maintenance activities to expert handyperson level in addition to your core expertise, • A technical mindset and ability to learn and retain new skills, • A flexible approach to a wide range of maintenance tasks with desire and ability to always deliver these to a high standard, • A high degree of Health & Safety awareness, being familiar with Risk Assessments and Safe Systems of Work, • Ability and willingness to diligently perform works and complete associated maintenance records via a handheld device, • Sound communication skills both written and oral, • Strong interpersonal skills, • Ability to work effectively as part of a team and individually, • Ability to commute daily to our hotel with availability to work any 5 days from 7 on a rotational basis, • Willingness to provide maintenance cover outside of normal working hours on a rotational basis Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you! About the Apex City of London Hotel The Apex City of London is tucked away on Seething Lane, a tranquil street next to the medieval St Olave's Church. Yet it's just moments from the Tower of London and Fenchurch Street Station making it unbelievably central for travel, culture and business. The Hotel boasts some of the Cities best hotel room suites and the restaurant draws inspiration from seasonal ingredients and global flavours to create an appealing mix of traditional and forward-thinking dishes.

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  • Night Hotel Receptionist - 4*
    Night Hotel Receptionist - 4*
    il y a 3 jours
    £12.71 par heure
    Temps plein
    London

    Night Hotel Receptionist – 4* Townhouse Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 41 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx, • Possess excellent presentation and interpersonal skills, • Skilled in checking arrivals lists, credit limit reporting and cash handling, • Knowledge of standard PC packages and computerized reservations systems, • Proficient in handling general clerical and administrative tasks, • Be flexible, will have great attention to detail, • possess the ability to work independently, • Excellent command in English, both in oral and written, • be extremely knowledgeable in regards to the company services, standards & products, • commercially and financially astute, • provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

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  • HOLIDAY CAMP MANAGER - HALF TERMS & SUMMER
    HOLIDAY CAMP MANAGER - HALF TERMS & SUMMER
    il y a 5 jours
    £15–£18 par heure
    Temps partiel
    London

    HELLO CANDIDATES, Are you a tutor, a teacher, a teaching assistant, an educator, or youth worker? Are you looking to earn extra income during holidays without committing to a permanent role? If so, we have an opportunity for you! We are a company organizing after-school clubs and camps. We are expanding our camps offerings in the N16 and N1 areas. Our camps are scheduled during the following periods: • February Half Term (one week), • Easter/Spring Holidays (two weeks), • May Half Term (one week), • Summer (six weeks), • October Half Term (one week), • Christmas/Winter Holidays (2/3 days to one week, depending on school closure) The manger's day starts at 8am to welcome early drop offs (if there are any) until 5.45pm if late pick ups are booked. You can choose to work as many or as few of these camps as you like, for example, one week at Easter and two weeks over the summer holidays. Your Role: • Manage camp arrivals and ensure all pupils are accounted for. You will receive a register with all the relevant information, • Check lunch boxes to ensure they are nut-free and make emergency sandwiches if needed (we sometimes get peanut butter sandwiches or pesto pasta or our pupils sometimes drop their lunches, so we keep emergency groceries.), • Oversee classroom welfare and the smooth operation., • Supervise playtime to ensure safe play., • Coordinate assistants and ensure they follow protocols,including fire drills., • Manage pick-ups to ensure each child leaves with the correct guardian., • Oversee early drop-offs and late pick-ups for working parents., • Help set up the camp, usually on the Friday or Saturday before start, • Run science classes with provided training. Our Role: • Provide extensive training. You'll be invited to join a camp to learn our operations before managing one yourself., • Offer a camp bonus on top of your pay for each camp., • Provide a loyalty bonus for managing multiple camps and contributing ideas and enthusiasm.

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  • Founding Head of Lettings & Operations
    Founding Head of Lettings & Operations
    il y a 7 jours
    £500–£1000 par mois
    Temps partiel
    London

    Part-Time | Hybrid | £500–£1,000/month + 30% Commission Help Build Something From the Ground Up King Khawaja Angels is an emerging boutique lettings, property management and concierge brand, part of the wider King Khawaja Group, with over four decades of family property investment heritage. We are seeking an experienced, ambitious and entrepreneurial lettings professional to become the Chief Executive's right-hand person and help establish and grow our residential lettings and property management division. Our exclusive focus: Mayfair, Kensington, Knightsbridge and Belgravia. The Opportunity You will take a leading role in: • Establishing our lettings and property management operations., • Building a landlord portfolio from scratch., • Securing new landlord instructions and management contracts., • Developing relationships with landlords, investors and professional partners., • Implementing operational systems and compliance procedures., • Helping shape the company's growth and future lettings team. Essential Requirements Previous professional experience in residential lettings and property management is compulsory. You must be commercially minded, self-motivated, confident in securing landlord instructions and capable of working independently. Experience in Prime Central London is highly desirable. Complete Transparency We are a startup, not an established agency. • No existing landlord portfolio., • No established lettings team., • No permanent staffed high-street office., • Flexible remote and field-based working, with Mayfair meeting facilities available by arrangement., • Modest initial retainer with additional performance-based earnings. What We Offer Monthly Retainer: £500–£1,000 Depending on agreed part-time working hours, experience and responsibilities. Commission: 30% Earn 30% commission on qualifying new landlord instructions personally secured. For ongoing management contracts, commission is calculated on fees actually received by KKA and paid monthly for the first 12 months of each qualifying contract. Commission is not paid as an upfront annual lump sum. For one-off Let Only instructions, commission is payable after KKA receives its fee and the tenancy commences. Additional Benefits: • Flexible, part-time working arrangements., • Direct involvement in business decisions alongside the Chief Executive., • The opportunity to shape a premium Central London property brand., • Genuine long-term leadership and career progression opportunities. Working hours and remuneration will be agreed in accordance with applicable minimum-wage requirements. Is This Opportunity for You? If you're looking for an established agency with an existing portfolio, a large team and a conventional management salary, this role may not be for you. But if you're an experienced lettings professional with the ambition, independence and entrepreneurial drive to build something from the ground up, we'd love to hear from you. Please apply only if you have relevant industry experience and are comfortable with the startup nature, remuneration and working arrangements outlined above. Team Angels

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  • Full-Time Property Operations & Maintenance Manager
    Full-Time Property Operations & Maintenance Manager
    il y a 8 jours
    £12.71–£14 par heure
    Temps plein
    London

    Location: Central London We are looking for a reliable, hardworking and hands-on individual to join our growing serviced accommodation business on a full-time basis. The role will involve overseeing the day-to-day management of our properties, ensuring apartments are fully stocked, maintained and ready for guests. Key Responsibilities * Managing the day-to-day operations of our serviced apartments. * Refilling and replenishing consumables across properties (toiletries, toilet rolls, cleaning supplies, etc.). * Carrying out regular property inspections. * Handling emergency call-outs and urgent maintenance issues. * Coordinating and assisting cleaners and maintenance teams. * Delivering and collecting supplies, linen and other essential items. * Resolving guest and property-related issues when they arise. * Ensuring all properties are maintained to a high standard. * General hands-on support across our portfolio. Working Hours * 6 days per week. * 9:00 AM – 7:00 PM. * Must be available for emergency call-outs when required, including outside normal working hours. Requirements * Full UK driving licence. * Confident and experienced driving a van. * Reliable, punctual and well-organised. * Able to work independently and take responsibility. * Practical, hands-on approach to problem-solving. * Flexible and comfortable working in a fast-paced environment. * Previous experience in property management, maintenance, facilities management or hospitality would be an advantage. Salary Full-time salary – Negotiable depending on experience. This is an opportunity to join a growing serviced accommodation business with ongoing work and long-term potential. To apply: Please send us your CV, a brief introduction and your salary expectations.

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  • Cafe Manager (Mon-Fri, 7:30am-3:30pm)
    Cafe Manager (Mon-Fri, 7:30am-3:30pm)
    il y a 9 jours
    £32000 par an
    Temps plein
    London

    ROLE: Café Manager REPORTS TO: Shyrell Hui (Head of Foodservice and Wholesale) HOURS: Full-time (40 hours) LOCATION: Rude Health Café, Fulham, London Rude Health, founded at Nick and Camilla Barnard’s kitchen table in Wandsworth in 2005, celebrates real flavour and bright living. We craft bold plant-based drinks and cereals from natural ingredients that are as delicious as they are nutritious. MISSION: Our Café Manager will treat the Rude Health Café as if it’s their own and run the café with passion and entrepreneurship…delivering an amazing experience for all Rude Health customers, staff, buyers and community. a) Make the Rude Health Café our brand home – the best manifestation of our brilliant brand - where our customers can experience Rude Health and our products showcased at their best. b) Create a welcoming, energising & inspiring cultural hub for our team meetings, team events and buyer meetings. c) Run brilliant day to day operations of the café and café team with a goal of improving our turnover and profit. KEY RESPONSIBILITIES: CAFÉ OPERATIONS · Own the day-to-day running of the Café and take a hands-on approach to every task, from coming up healthy, delicious Food-to-go recipe ideas, serving customers, making coffee and preparing food to clearing tables and supporting the team. · Deliver warm, helpful service to every customer, maintaining consistently high standards across coffee, food, cleanliness and the overall Café environment. · Work closely with the Café and office teams to put company plans and values into practice, sharing customer feedback, product insights and ideas regularly. · Keep Café records and procedures up to date, ensuring full compliance with food safety, cleaning, licensing, and health and safety requirements. · Arrange Café equipment and building maintenance and repairs, sourcing reliable contractors and ensuring work is completed promptly, safely and at a fair cost. BUILDING AN EXCELLENT TEAM · Lead the Café with a business-owner mindset, setting clear standards and creating a positive, proactive and safe workplace that reflects the company’s values. · Recruit, train, support and develop a high-performing team. Plan shifts efficiently without over-resourcing, ensuring excellent customer service and smooth day-to-day operations. MAKE THE RUDE HEALTH CAFÉ THE PLACE WHERE OUR BRAND COMES TO LIFE · Work closely with Marketing to make the Café the place where the Rude Health brand comes to life—bringing launches, campaigns and partnerships to life, trialling ideas, creating content and delivering memorable experiences for our community, customers and partners. · Build a Rude Health Café marketing calendar with Marketing, aligned to key brand moments and activations while creating opportunities to engage and inspire the local community. · Collaborate with Marketing to bring our food and drink ethos and product pillars to life through healthy, delicious and commercially viable menus that showcase our products, reflect our brand values and respond to relevant trends. · Ensure the Café environment and point-of-sale materials consistently bring the Rude Health brand to life. · Act as the eyes and ears of our consumers, regularly sharing customer feedback, product insights and emerging trends with the wider team. IMPROVE THE PROFIT AND LOSS POSITION · Own Café sales and the P&L, with the long-term goal of reaching break-even. Use SumUp and monthly sales reports to track performance, manage staffing and operating costs, improve margins and take corrective action when results are below target. · Use customer insight and new ideas to increase footfall, strengthen the brand and grow sales and profit. · Create menus, events and Café experiences that customers value, the team can deliver effectively and that generate a healthy profit. · Manage ordering, stock, waste and suppliers to maintain quality, availability and effective cost control. KEY SKILLS: · A passion for quality coffee, seasonal and sustainable food culture · At least 2 years’ experience in a similar role across hospitality including speciality coffee & Front of House. Experience working with Marketing Team would be a bonus. · Experience/imagination to organise a food offer that is low input/margin sound/nourishing · Think & Act Like a Founder / Entrepreneurship: ability to treat the Café like it’s their own; showing proactively and passion in making positive change to deliver breakthrough results · Integrity: honesty, transparent, grounded and respectful · A ‘glass half full’ / generous mindset: ability to inspire others with an upbeat and enthusiastic spirit…always willing to go the extra mile to delight our customers · People skills: ability to recruit, lead, coach and develop a team · Diligence: organized, tidy, punctual and attention to detail

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  • Front of House/Wait Staff
    Front of House/Wait Staff
    il y a 11 jours
    £12.71–£15 par heure
    Temps partiel
    Stratford, Newham

    Join a small, welcoming team in a modern European wine bar and restaurant serving creative small and sharing plates made with seasonal produce. We are looking for dedicated front-of-house staff to: • Welcome guests and take food and drink orders, • Memorise the menu and daily specials, making informed recommendations, • Prepare and serve cocktails, food and beverages consistently and promptly, • Check on guests regularly and ensure excellent customer service, • Handle cash and card payments accurately, • Coordinate with the kitchen to ensure orders are correct and delivered efficiently, • Recommend additional products where appropriate, • Organise any required preparation for service The ideal candidate will have: • Previous restaurant or hospitality experience, preferably at least one year, • Knowledge and experience of cocktails, • A desire to contribute creative ideas, • Clear spoken and written English, • Knowledge of food safety practices, • Basic numeracy and strong time-management skills, • The ability to manage multiple tables efficiently, • The right to work in the United Kingdom, • A Food Hygiene Certificate, preferred This is a full-time, permanent position with expected hours of 8–20 per week. Pay is £12.50–£15.00 per hour, plus tips and a performance bonus. Benefits include a company pension, discounted or free food, employee discount and sick pay. Shifts may include daytimes, evenings, weekends and eight-hour shifts. The role is best suited to someone who can reliably commute or plans to relocate before starting work.

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  • Experienced Complex Care Support Worker
    Experienced Complex Care Support Worker
    il y a 11 jours
    £16–£20 par heure
    Temps plein
    Ilford

    Clarion Homecare Ltd Location: Ilford, Redbridge, East London Salary: £16.00 to £20.00 per hour, depending on relevant experience and assessed clinical competencies. Job type: Full time, Part time or Bank, as applicable to the vacancy. Shifts: Days, nights and weekends, depending on the available care package. About Clarion Homecare Clarion Homecare Ltd is a CQC registered, nurse led care provider delivering personalised care and specialist support to people in their own homes. We are looking for experienced Complex Care Support Workers who are confident supporting people with significant physical disabilities, neurological conditions and complex healthcare needs. We particularly want to hear from applicants who have worked in community complex care, specialist homecare, hospitals or other clinical settings. We understand that every care package is different. You do not need experience in every clinical procedure, but you must have genuine practical experience in complex care and be willing to demonstrate your skills. What the role involves Depending on the individual's assessed needs and your documented competencies, your responsibilities may include: • Supporting individuals with tracheostomies, including routine care and prescribed suctioning where delegated., • Providing PEG and gastrostomy feeding support., • Supporting individuals who use oxygen therapy or ventilation equipment, including prescribed routine checks and monitoring., • Supporting individuals with epilepsy and following individual seizure management plans., • Providing catheter and stoma care where trained and authorised., • Supporting individuals with spinal cord injuries, acquired brain injuries, cerebral palsy and other neurological conditions., • Assisting with prescribed medication and delegated healthcare procedures., • Supporting safe moving and handling, including the use of hoists., • Providing personal care, pressure area care and daily living support., • Monitoring and reporting changes in a person's health and wellbeing., • Responding promptly to emergencies in accordance with training and individual care plans., • Completing accurate care records and communicating effectively with the clinical team. You will work within your training and assessed competencies, following care plans and instructions from the responsible registered healthcare professional. Essential requirements • A minimum of 12 months of paid care experience, including direct experience supporting people with complex healthcare needs., • Practical experience in at least one specialist area such as tracheostomy care, suctioning, PEG feeding, ventilation support or complex neurological care., • A sound understanding of safeguarding, infection prevention and emergency procedures., • Confidence working independently within agreed care plans and professional boundaries., • Good communication and record keeping skills., • The legal right to work in the UK., • Willingness to complete the appropriate DBS checks and safer recruitment process., • Willingness to undertake clinical training, supervision and competency assessments. Desirable experience • Level 2 or Level 3 Diploma in Health and Social Care., • Experience supporting individuals receiving NHS Continuing Healthcare., • Previous experience in community complex care or specialist homecare., • Current relevant clinical training certificates., • Experience with electronic care records., • Driving license and access to a vehicle where required for the assigned package. Why join Clarion Homecare? We know the quality of complex care depends on the people delivering it. At Clarion Homecare, you will work within a nurse led service where safe practice, dignity, compassion and professional development matter. We offer role specific induction, appropriate clinical competency assessments, ongoing supervision and opportunities to develop your experience in specialist care. How to apply In your application, tell us about the complex care procedures you have carried out, the types of individuals you have supported and any specialist training you have completed. We welcome applications from experienced Healthcare Assistants, Complex Care Support Workers and Clinical Support Workers who meet the requirements of the role. Clarion Homecare Ltd is committed to equal opportunities, safeguarding and providing safe, personalised care.

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  • Automotive Videographer & Editor
    Automotive Videographer & Editor
    il y a 16 jours
    Temps partiel
    London

    Luxury Cinematic Content Type: Paid Freelance Project Payment: Fixed project fee – applicants invited to submit their rates Opportunity: Potential ongoing collaborations About We are an emerging luxury automotive editorial brand creating distinctive cinematic content featuring supercars, performance vehicles and luxury automobiles. We're seeking a talented videographer and editor with a strong creative vision to help shape our signature visual identity. The Opportunity We're commissioning a creative professional to produce an approximately 60-second cinematic film featuring a luxury or performance vehicle. The objective is to capture the vehicle's presence, character, craftsmanship and emotion through compelling visual storytelling. Think premium automotive editorial content rather than conventional dealership videos. What's Involved • Filming: One on-location shoot lasting approximately one hour., • Deliverable: One professionally edited cinematic film of approximately 60 seconds., • Format: Vertical 9:16, minimum 1080 × 1920 resolution, delivered as MP4 and suitable for TikTok, Instagram Reels and YouTube Shorts., • Post-production: High-quality editing, colour correction, cinematic grading, pacing, transitions and sound design., • Cinematography: Strong composition, controlled camera movement, effective lighting, reflection management, accurate focus and exposure., • Initial edit: Delivered within 3–5 days of filming., • Revisions: One round of reasonable editing revisions included., • Final delivery: Within 10 days of filming, subject to timely feedback. We will arrange access to the vehicle and filming location. You'll be responsible for providing your own filming and editing equipment. No narration or on-camera presenting is required. Our Creative Direction We're looking for a contemporary, refined and minimalist luxury aesthetic that combines elegant cinematography, striking vehicle details, atmospheric sequences and carefully controlled dynamic editing. The finished film should feel immersive, visually compelling and thoughtfully crafted. Creative freedom is encouraged. We value originality and want to see your ability to bring a vehicle's character to life through cinematic storytelling, rather than simply capturing attractive footage. Who We're Looking For We welcome applications from film students, recent graduates, junior videographers, editors and emerging automotive content creators. Previous experience filming luxury or performance vehicles is advantageous but not essential. We're particularly interested in individuals who demonstrate: • Strong visual composition and cinematic storytelling., • Excellent editing and creative colour-grading skills., • A sound understanding of lighting, camera movement and visual consistency., • Attention to detail and an appreciation for premium aesthetics., • Creative originality and the ability to work independently. Your portfolio, creative judgement and technical execution matter more than expensive equipment or extensive industry experience. Payment & Future Opportunities This is a paid freelance assignment. Applicants are invited to propose their all-inclusive fixed project fee, covering filming, editing, colour grading, sound design, one round of revisions and final delivery. The assignment requires one completed cinematic film. Additional versions or alternative formats are not required. We require agreed rights to publish, edit and promote the finished content across our social media platforms, including paid advertising. Any third-party commercial licensing will be agreed separately. Music selection and the necessary commercial usage permissions will be confirmed before production. Our intention is to identify a suitable creative partner for potential ongoing productions. Future collaborations will be agreed and compensated separately and are not guaranteed. How to Apply Please provide: 1. Portfolio: Links to 2–3 examples of your best work, ideally showcasing cinematic storytelling, editing and colour grading., 2. Your contribution: A brief description of your role in producing the submitted work., 3. Equipment: Details of your filming equipment and editing software., 4. Availability: Your London location and upcoming availability., 5. Your rate: Your proposed all-inclusive fixed fee for the complete project, including the commercial usage rights outlined above. We're particularly interested in creatives who can bring a distinctive visual perspective to luxury automotive storytelling. We look forward to reviewing your work.

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  • Supervisor
    Supervisor
    il y a 22 jours
    £15 par heure
    Temps plein
    London

    The legendary Florentine brand All’Antico Vinaio, with over 30 years of experience in the food industry, has finally arrived in London! We are currently looking for a Supervisor who is eager to take on new challenges and grow together with our company. We seek a dynamic individual who can effectively lead a team and work closely with the store’s managers. If you are enthusiastic, proactive, and ready to develop your skills in a fast-paced environment, we would love to hear from you. At All’Antico Vinaio, we’re not just looking for workers — we’re looking for people who believe in the brand, who are passionate, committed, and eager to grow within their role through dedication and enthusiasm. Key Responsibilities • Lead by example, meaning you must be the first to step behind the counter to make sandwiches or help out in the kitchen., • To ensure that All’Antico Vinaio brand standards are adhered to in all areas of the restaurant’s operation., • To make every customer and supplier feel welcome and fully engaged with the All’Antico Vinaio experience., • To be a point of reference for crew members regarding conduct during the shift, and to demonstrate positivity and initiative., • To communicate effectively with the restaurant team, and to motivate them by maintaining a healthy and enjoyable work environment. What We’re Looking For • A charismatic and dynamic personality, • A hard-working individual eager to grow in the hospitality industry, • An emerging leader with the drive to grow and inspire others, • A proactive, reliable, and team-oriented mindset, • Someone respectful of the work environment and their colleagues, • A genuine passion for Italian food and culture, • Proven experience in a Supervisor role, • Speaking Italian is definitely a plus! What’s On Offer • Full-time, 40-hour contract, • Competitive pay, • Paid overtime, • Staff meals and discounts, • Full training and clear career progression opportunities, • The chance to be part of an internationally recognised and much-loved brand Ready to join AV family in London? Apply now and be part of something truly special!

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  • Facilities Manager
    Facilities Manager
    il y a 29 jours
    £12000 par an
    Temps partiel
    London

    Job Title: Facilities & Operations Manager (Flexible Part-Time) Location: 6 Fitzroy Square, London W1T Salary: £12,000 per annum (Equivalent to 600 hours pa @ £20.00/hour. (12.5 hours per week average) About the Role: The Georgian Group, a heritage charity founded in 1937 to protect and promote Georgian buildings, is looking for a dependable, highly organized, and proactive individual to take operational ownership of our Grade I listed headquarters at 6 Fitzroy Square. This role requires flexibility to balance a highly predictable, gentle core weekly schedule with a flexible pool of hours to support our occasional evening events, room hire and architect-led projects, including oversight of maintenance work. It is an ideal position for an experienced former Facilities/Estates Manager, a retired Office Manager, or an operational professional seeking a high-autonomy, trusted "portfolio" role in the heritage sector. • Core Schedule (6-9 hours/week): Ideally you will be on-site across 2-3 mornings a week (e.g., Tuesday to Thursday, 9:30am–12.30pm) to manage daily operations, open the building when necessary, and oversee incoming contractors., • Flexible Pool : Remaining hours to be deployed flexibly, scheduled in advance to support evening lectures, weekend event setups, or critical structural surveys. Key Expectations: • Building Custodianship: Act as the keyholder and primary contact for our office tenants, visiting service engineers, and inspecting architect., • Operational Control: Maintain office efficiency by monitoring supplies, managing utility check-ins, and resolving day-to-day facilities issues. Management of building maintenance activities and Health & Safety and fire regulation procedures., • Event Support: Coordinate physical logistics and room setup for our historic meetings, exhibitions, and venue hire events. The Ideal Candidate: We are seeking a calm, level-headed approach to office operations and supplier management. Whether you spent your career keeping corporate executives organized or running facilities for a small business, you pride yourself on attention to detail, reliability, and creating a smoothly running environment. 1. Purpose of the Role To maintain the functional excellence, hospitality readiness, and regulatory safety compliance of 6 Fitzroy Square. The postholder acts as the key operational hub of the building—handling relationships with contractors, protecting the physical asset, managing workspace logistics, compliance with building maintenance requirements, and stepping in as an administrative visual presence for tenants and event guests. 2. Hours of Work & Time-Tracking Framework The contract is based on 600 total working hours per year, allocated via a dual-layer structure to preserve organizational agility: • Layer A: Fixed Core Hours (288-432 Hours per Annum) A baseline of 6-8 hours per week dedicated to routine operations. The default operational pattern is Tuesday, Wednesday, and Thursday from 09:30 to 12:30. Exact details to be agreed on acceptance of the role. • Layer B: Banked Flexible Hours The remaining hours to be drawn down by mutual agreement in advance. This pool is specifically reserved for out-of-hours event assistance, structural project oversight, and responding to building emergencies. Both management and the employee will track this pool via a running monthly log to ensure total hours do not exceed 600 without additional overtime authorization. 3. Core Duties & Accountabilities Facilities Management & Building Stewardship • Serve as an official building keyholder; managing opening procedures, securing internal rooms, and overseeing key distribution protocols for authorized visitors., • Act as the primary point of communication for third-party office tenants housed within the building, recording and actioning building maintenance reports., • Liaise directly with the Group’s inspecting architect, surveyors, and specialty historic building contractors to coordinate routine services (gas safety, fire alarm tests, lift maintenance, water hygiene). Maintenance of Health & Safety and fire regulation procedures. Office Operations & Procurement • Monitor inventory and manage the procurement of office consumables, kitchen amenities, and facilities cleaning supplies within pre-approved budget boundaries., • Ensure communal areas, meeting rooms, and office desks remain clean, organized, and physically safe for staff and the public., • Oversee on-site waste management arrangements and coordinate periodic recycling collections. Event Logistics & Meeting Support • Lead the physical layout adjustment (moving tables, configuring seating, testing basic AV inputs) for board meetings, public lectures, and corporate venue hire bookings., • Coordinate on-site building access for event caterers, equipment delivery staff, and external venue clients. 4. Person Specification (Skills, Experience, & Attributes) • Experience: Demonstrated background in office management, executive administration, high-level hospitality operations, or small-scale facilities oversight., • Competencies: Strong interpersonal diplomacy; comfortable dealing firmly but politely with external maintenance contractors and institutional tenants., • Physical Capability: Capability to safely execute light manual handling tasks, including setup and breakdown of chairs and folding tables for event configurations., • Reliability: Absolute dependability regarding timekeeping, building security integrity, and holding physical keys to a historic property.

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  • Corporate Sales Manager
    Corporate Sales Manager
    il y a 29 jours
    Temps plein
    London

    Are you a commercially driven Sales professional with a passion for luxury hospitality and corporate travel? We are looking for a proactive Sales Manager - Corporate Transient & Luxury TMC’s to drive revenue growth across our Lifestyle Hotels UK portfolio by developing strategic partnerships, winning new business, and managing key corporate and luxury travel accounts. ​ Working closely with the Director of Sales and Commercial teams, you will focus on increasing market share within the Corporate Transient, Luxury TMC, Consortia and Agency segments while positioning our 3 Lifestyle Hotels as preferred partners within the travel industry. Key Sales Manager Responsibilities: • Develop and deliver a focused sales strategy targeting Corporate Transient, Luxury TMC, Consortia and Agency markets., • Drive room revenue, ADR and market share growth through proactive business development and strategic account management., • Identify, secure and grow new business opportunities through prospecting, networking and market intelligence., • Manage a portfolio of key corporate and luxury travel accounts, creating tailored account plans and growth strategies., • Negotiate corporate agreements, preferred partnerships and commercial opportunities to maximise revenue., • Build and maintain strong relationships with travel buyers, procurement teams, executive assistants, travel arrangers, luxury travel advisors and agency partners., • Grow Groups and Meetings & Events business from managed accounts and identify cross-selling opportunities across the wider PPHE portfolio., • Represent the Lifestyle Hotels UK cluster at client events, trade shows, networking functions, site inspections and familiarisation trips., • Collaborate closely with Revenue, Marketing, Reservations and Operations teams to deliver commercial objectives and ensure exceptional client experiences., • Monitor market trends, competitor activity and emerging opportunities, turning insights into revenue-generating strategies., • Maintain accurate account records, sales activity and reporting within CRM systems and commercial platforms. Benefits: • 30 days of holiday per year – incl. bank holidays, increasing with years of service, • Discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice, • 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for workwear, • Travel season ticket loan, Ride to Work Scheme About You: • Proven experience in hotel sales, with a strong background in Corporate Transient, Luxury Travel Management Companies (TMCs), Consortia or Agency segments., • Excellent relationship-building, negotiation and influencing skills., • Highly commercial with the ability to identify market opportunities and deliver measurable results., • Confident presenting to senior stakeholders., • Happy to travel nationally and internationally when required. Join us and play a key role in building long-term partnerships and delivering sustainable revenue growth across some of London's most exciting hospitality brands.

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  • Cleaner
    Cleaner
    il y a 1 mois
    £12.71 par heure
    Temps plein
    South Kensington, London

    Summary of Position The Cleaner protects the restaurant's cleanliness, hygiene and safety standard across assigned guest, service and support areas. The role keeps spaces ready before opening, clean through service and fully reset for the next day, while escalating hazards and never improvising with chemicals or safety controls. Key Performance Areas (KPAs) Opening & Continuous Cleanliness Bathrooms, Frontage & Guest Areas Spill, Contamination & Hazard Response Chemicals, PPE & Waste Handling Closing & Evidence Duties & Responsibilities Opening & Continuous Cleanliness Prepare assigned guest, service and support areas to the opening cleanliness standard. Maintain visible cleanliness through service without disrupting guests or service flow. Bathrooms, Frontage & Guest Areas Maintain assigned bathrooms and external/frontage areas through the shift to the approved standard. Spill, Contamination & Hazard Response Respond immediately to spills or contamination, protect the area until safe and escalate as required. Identify and report damage, maintenance defects, hazards and unsafe conditions promptly. Chemicals, PPE & Waste Handling Use only approved chemicals, tools and PPE; never mix or improvise chemicals. Remove and handle waste through the approved route without contaminating clean areas. Closing & Evidence Complete assigned deep-clean and closing tasks to next-day readiness standard. Complete cleaning/checklist evidence truthfully and obtain the required verification. Follow emergency and safety instructions and remain within Cleaner authority. Additional Responsibilities & Reporting Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) Assigned areas meet the approved opening and through-service cleanliness standard. Spills and contamination are protected immediately and escalated without delay. Approved chemical, tool and PPE controls are followed 100%; chemicals are never mixed or improvised. Cleaning and close evidence is complete, truthful and verified. No known unsafe condition is left unreported. Qualifications No prior restaurant experience is required where the candidate can be trained to standard. Be able to understand basic work, chemical and safety instructions in the working language. Be able to work standing for extended periods and safely reach, bend, stoop and lift up to 20kg as required. Meet applicable local right-to-work, health and safety requirements. Core Competencies Communication Skills - Communicates clearly, listens actively and escalates accurately. Attention to Detail - Protects standards by noticing the small things that affect quality and safety. Teamwork - Works across roles without blurring ownership or authority. Flexibility - Adapts to live service conditions while staying inside the approved standard. Accountability - Owns assigned responsibilities and records work truthfully. Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Able to use approved cleaning chemicals, tools and PPE safely and to complete the Cleaner checklist/evidence. Current Cleaner certification is required before independent assignment. Where It Leads Cleaner (you are here) > Runner OR Kitchen Helper > role-based Academy pathways To earn your next role: Assignment Policy: Complete at least one year in the Cleaner role before permanent progression unless an approved People OS exception applies. Swiss Butter Academy: Complete the destination-role learning and competency certification before independent assignment. Performance: Meet the published People OS promotion performance gate for the relevant cycle. Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

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  • Care / Support Worker
    Care / Support Worker
    il y a 1 mois
    £12.71–£13 par heure
    Temps plein
    Dagenham

    Job Purpose The Care Assistant is responsible for providing high-quality, person-centred care and support to individuals who require assistance with daily living, personal care, health and wellbeing. The post holder will promote dignity, privacy, independence, choice and respect at all times and will work in accordance with individual care plans, company policies, safeguarding procedures and applicable legislation. Key Responsibilities · Provide person-centred care in accordance with individual care and support plans. · Assist service users with personal care, including washing, dressing, toileting and continence support where required. · Support individuals with mobility, transfers and positioning in accordance with assessed needs and moving-and-handling procedures. · Assist with meals, drinks and appropriate nutritional support. · Support individuals with medication in accordance with training, care plans and company medication procedures. · Provide emotional and social support and encourage meaningful activities. · Promote independence and enable individuals to make choices about their daily lives. · Observe and report changes in physical, emotional or mental wellbeing. · Maintain accurate and timely care records and daily notes. · Communicate effectively with senior staff, colleagues, families and relevant professionals. · Follow safeguarding procedures and report concerns immediately. · Maintain confidentiality and protect personal information. · Follow infection prevention and control procedures. · Comply with health and safety, fire safety and emergency procedures. · Attend required training, supervision and staff meetings. · Work collaboratively as part of the wider care team. · Treat every individual with dignity, respect, equality and compassion. Person Specification Essential · Genuine commitment to providing high-quality care. · Good communication and interpersonal skills. · Ability to work respectfully with vulnerable adults. · Ability to follow care plans, policies and instructions. · Ability to maintain accurate records. · Ability to work independently and as part of a team. · Willingness to complete mandatory and role-specific training. Desirable · Previous experience in adult social care. · Care Certificate or relevant health and social care qualification. · Experience of working with individuals with complex care or support needs. Safeguarding The Care Assistant has a responsibility to safeguard adults from abuse, neglect, exploitation and avoidable harm. Any safeguarding concern must be reported promptly in accordance with Move Ahead Care Ltd procedures. Health and Safety The post holder must comply with all health and safety requirements, including infection control, moving and handling, fire safety, accident reporting and risk management procedures. Professional Standards The post holder is expected to maintain professional boundaries, confidentiality, respectful conduct and a commitment to continuous improvement. Performance Expectations The Care Assistant is expected to consistently provide safe, compassionate and person-centred care while maintaining accurate documentation and escalating concerns appropriately.

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  • Floor Staff
    Floor Staff
    il y a 1 mois
    £11.5–£16 par heure
    Temps plein
    London

    The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

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  • Dentist
    Dentist
    il y a 1 mois
    £60000–£65000 par an
    Temps plein
    Hornchurch

    Role Overview The Harrow Dental Practice Ltd is seeking a qualified and dedicated Dentist to join our established dental practice in Hornchurch, Essex. Our practice provides a comprehensive range of NHS and private dental services, including general dentistry, preventive care, restorative dentistry, cosmetic treatments and dental implants. We are committed to delivering high-quality dental care tailored to the individual needs of our patients. The successful candidate will be responsible for providing comprehensive dental examinations, diagnosing oral health conditions, developing appropriate treatment plans and delivering a wide range of general and restorative dental treatments. The role involves managing patients' ongoing dental care, promoting preventive dentistry and working closely with our experienced team of dentists, dental hygienists and dental nurses. We are looking for a dentist with excellent clinical skills, sound professional judgement and a strong commitment to patient care, who can contribute to maintaining the high clinical standards and reputation of our practice. Duties • Conduct comprehensive dental examinations, assess patients' oral health and diagnose dental conditions, including tooth decay, periodontal disease and other oral health problems., • Develop and implement individual treatment plans based on patients' clinical needs, medical histories and oral health assessments., • Provide a range of general and restorative dental treatments, including fillings, crowns, bridges, root canal treatments, tooth extractions and other appropriate dental procedures., • Interpret dental X-rays and other diagnostic information to support accurate diagnosis and effective treatment planning., • Deliver preventive dental care and provide patients with professional advice on oral hygiene, dietary habits and maintaining long-term oral health., • Assess and manage patients presenting with dental pain, infections and other dental emergencies, providing appropriate treatment or referrals where necessary., • Explain diagnoses, treatment options, associated risks and costs to patients, ensuring informed consent is obtained before treatment., • Monitor patients' progress following treatment and arrange appropriate follow-up appointments to ensure continuity of care., • Maintain accurate and comprehensive clinical records, including examination findings, diagnoses, treatment plans and procedures undertaken., • Work closely with dental hygienists, dental nurses and other dental professionals to coordinate patient care and ensure the effective delivery of dental services., • Identify cases requiring specialist dental treatment and arrange appropriate referrals for orthodontics, endodontics, periodontics, oral surgery or dental implants., • Ensure all clinical procedures comply with General Dental Council (GDC) standards, Care Quality Commission (CQC) requirements, infection prevention and control procedures, and relevant health and safety regulations., • Keep up to date with developments in dentistry and participate in continuing professional development to maintain and improve clinical knowledge and skills. Who Are We Looking For • A recognised degree in Dentistry (BDS, DDS or equivalent)., • Current registration with the General Dental Council (GDC) and eligibility to practise dentistry in the UK., • Relevant clinical experience in general dentistry, including dental examinations, diagnosis, treatment planning and restorative dental procedures., • Experience in providing both NHS and private dental treatments would be desirable., • Strong clinical judgement and the ability to deliver safe, effective and patient-centred dental care., • Excellent communication and interpersonal skills, with the ability to explain dental procedures and treatment options clearly to patients., • A compassionate and professional approach to patient care, particularly when treating anxious patients or those requiring additional support., • Good organisational skills and the ability to manage patient appointments, treatment plans and clinical records effectively., • Ability to work independently while collaborating effectively with dental nurses, hygienists and other members of the dental team., • A commitment to maintaining high professional standards, patient confidentiality and continuing professional development.

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  • Tyre Fitter
    Tyre Fitter
    il y a 2 mois
    £25000–£30000 par an
    Temps plein
    London

    Mobile Tyre Fitter Job Description Job Title: Mobile Tyre Fitter / Mobile Tyre Technician Location: South East London Reporting To Depot / Operations Manager Employment Type: Full-time, Temporary Job Purpose The Mobile Tyre Fitter delivers high-quality tyre replacement, repair, and roadside assistance services directly to customers at their homes, workplaces, or stranded roadside locations. Operating from a fully equipped mobile service van, you will act as the face of the company, ensuring a safe, efficient, and professional experience for every customer. Key Responsibilities and Duties 1. Technical & Service Delivery Remove, fit, repair, and balance tyres on cars, vans, and light commercial vehicles. Conduct accurate tyre safety inspections, checking tread depth, wear patterns, and inflation pressures. Assess tyre damage to determine if a safe repair is possible under national safety standards or if a replacement is required. Ensure all locking wheel nuts and vehicle components are handled safely and re-torqued to manufacturer specifications. 1. Mobile Fleet & Asset Management Drive and maintain a company-allocated mobile service vehicle in compliance with road safety laws. Conduct daily pre-journey van inspections (fluid levels, lights, tyre condition). Keep the mobile unit clean, organized, and stocked with adequate tyre inventory and consumables. Maintain all onboard specialist tools, including jacks, air compressors, and portable balancing machines. 1. Customer Service & Communication Travel efficiently to scheduled and emergency call-out appointments within your designated area. Provide professional advice to customers regarding tyre maintenance, safety standards, and legal requirements. Process payments on-site and accurately complete digital job sheets, risk assessments, and invoices via a company mobile device. 1. Health, Safety & Compliance Strictly adhere to health and safety regulations, particularly when working at the roadside or in public spaces. Correctly deploy safety equipment, including high-visibility clothing, cones, and beacons. Safely dispose of worn or damaged tyres in accordance with environmental policies. Requirements, Qualifications & Experience Experience: Minimum of 1 - 3 years of tyre-fitting experience (experience operating a mobile service van is highly desirable but not mandatory). Licence: A valid, clean UK driving licence is required. Physical Fitness: Capability to meet the physical demands of the role, including regular lifting of tyres and heavy equipment. Technical Skills: Confident operating wheel balancers, tyre changers, and electronic diagnostic or tracking tools. Soft Skills: Strong time-management skills, a polite customer-facing manner, and the ability to work independently without direct supervision. Working Conditions & Benefits Hours: Standard shift patterns, which may include rotational weekends and participation in an on-call emergency rota. Environment: Primarily outdoor field work in varying weather conditions. Package Includes: Competitive base salary, performance-based bonus/commission schemes, company van, uniform, specialist tools, and ongoing training support.

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