Policy officer jobs in United Kingdom

1. Operational Support and Coordination including Support compliance with local and national transport regulations, including updating licence on time, checking companies house deadline and keeping update from HMRC and other regulators. 2. Manage office documentation, including rent contracts, vendors contract, facilities including office supplies etc 3. Oversee payroll processing, employees update, office safety and others compliance 4. Ensure that drivers are up-to-date with licensing and training, especially around safety and customer service standards. 5. Manage office budgets, handle petty cash, and support financial reporting for the department 6. Assist with invoicing, payment processing, and tracking expenses for accuracy. 7. Oversee recruitment, onboarding, and scheduling of office staff and drivers 8. Implement training programs for new employees, focusing on company policies and customer service 9. Liaise with IT teams to manage booking systems, dispatch software, and GPS tracking systems 10. Troubleshoot and resolve minor technical issues, coordinating larger issues with IT support 11. Any other ad-hoc assignment given by Director Required Skill: 1. Excellent communication skills (Preferred additional language Urdu/Panjabi and Hindi since a large number of Driver work with us,is Asian) 2. Experience of leading and developing a team 3. Excellent time-management, delegation and problem-solving skills 4. Intermediate knowledge about maintaining proper documentation including keeping record for regulatory and compliance check 5. A passion for people and providing excellent customer service 6. Willingness to be continuously on the go, working alongside your team 7. Attention to detail, good computer literacy and organised 8. Motivate and manage a team 9. Effective interaction with staff, clients and suppliers 10. Basic knowledge about website, 11. Intermediate knowledge about invoicing, vendor management, managing office logistics 12. Additional advantages will be added with motivating employee Preferred experiences and qualification: 1. 3 years’ experience in managerial position 2. Any training in customer management will be additional advantages 3. Bachelor in Business Studies or Marketing is preferable (MBA in business studies will be additional advantages)

Chief Compliance Officer – BurqFX Location: Canary Wharf, London Company: Zak Money Exchange Limited (trading as BurqFX) Regulation: FCA & HMRC BurqFX, a leading provider of cross-border B2B payment solutions, is seeking an experienced Chief Compliance Officer (CCO) to join our team in Canary Wharf, London. This senior role is crucial in ensuring full regulatory compliance and overseeing risk management within our growing financial services business. Key Responsibilities: Develop and maintain the company’s compliance framework in line with FCA and HMRC regulations. Ensure AML (Anti-Money Laundering) and KYC (Know Your Customer) policies are effectively implemented. Act as the main liaison with regulatory bodies and oversee regulatory reporting. Conduct internal compliance audits and risk assessments. Provide compliance training and guidance to employees. Monitor industry developments and implement necessary compliance updates. Requirements: Proven experience in a compliance leadership role within the financial industry. Strong knowledge of FCA regulations, AML, and financial crime compliance. Relevant qualification in Accounting, Finance, or a related field. Ability to work in a fast-paced, regulated environment with high attention to detail. Additional Information: Visa sponsorship is available if required. Only candidates already based in the UK are eligible to apply. Why Join BurqFX? Be part of a fast-growing financial services firm making cross-border payments seamless. Work in Canary Wharf, London’s financial hub. Competitive salary and benefits package.

SmartSend is a remittance company that is commencing operations in the UK, Euro zone, the US, and Canada with plans to expand its operations organically within a short period. This role will ensure compliance of operations with the FCA's KYC and Anti Money Laundering / CFT regulations as well as the company's policies that were designed to prevent money laundering, fraud and terrorism financing. The successful candidate shall report to the CEO and coordinate regulatory compliance operations. Commencement date for the role is March 1, 2025.

The Office Manager will play a vital role in ensuring the efficient operation of the office and the productivity of office staff. This position involves overseeing daily office activities, managing administrative assistants, and supervising employees performing office-related tasks. Key responsibilities include: Assigning tasks and ensuring workflow efficiency while maintaining high-quality service standards. Managing office supplies, maintaining inventory, and overseeing financial records. Enforcing office safety, health, and security policies to create a safe and compliant work environment. Resolving employee and client issues promptly and professionally. Supporting smooth daily operations and fostering a collaborative and organized workplace. This role requires a proactive, detail-oriented individual with excellent organisational, communication, and leadership skills. The ideal candidate will have the ability to motivate staff, streamline processes, and maintain a positive, productive office environment.

Job Title: Accounts Administrative Controller (FTC, Maternity Cover - 13 Months) Reporting to: Finance Director Working Hours: 10am-6pm, Monday-Friday Salary: Up to £34,000 Location: Hybrid (after training period) Duration: 13 months - (starting end of March/beginning of April) About White Cube White Cube was established by Jay Jopling in 1993 as a project room for contemporary art. Over the years, it has grown into one of the most influential commercial galleries in the world, representing internationally renowned artists such as Georg Baselitz, Tracey Emin, Antony Gormley, Mona Hatoum, Anselm Kiefer, Liu Wei, Park Seo Bo, Doris Salcedo, and Jeff Wall. White Cube’s exhibition programme spans locations in London, Hong Kong, Paris, New York, Seoul, and online. Since its inception, the gallery has exhibited the work of many of the world’s most highly acclaimed contemporary artists, cementing its reputation as a leader in the art world. The Role: We are seeking a highly motivated and detail-oriented Accounts Payable Assistant to join our Finance team on a fixed-term basis for 13 months, covering maternity leave. This is a pivotal role responsible for overseeing and managing the day-to-day accounts payable functions, ensuring timely and accurate processing of invoices, expenses, and payments, while maintaining excellent relationships with suppliers. The successful candidate will bring expertise in supervising high-volume transactions, exhibit exceptional attention to detail, and demonstrate a proactive approach to problem-solving. They will play a key role in upholding the integrity of our financial systems and ensuring compliance with internal policies and external regulations. Additionally, the successful candidate will manage and provide guidance to both Accounts Payable Assistants, ensuring effective delegation and workflow management. Key Responsibilities: • Oversee and supervise the accounts payable processes, ensuring the accurate and timely processing of supplier invoices, employee expenses, and payments. • Supervise the use of financial systems, including Concur, Compleat, and Sage, to ensure efficient workflow and compliance with company policies. • Approve and process supplier invoices and employee expenses under set thresholds, ensuring correct coding and adherence to company guidelines. • Perform weekly bank reconciliations across multiple entities and currencies, ensuring that payments and receipts are accurately posted. • Manage VAT reconciliation for paid invoices and support international VAT reporting requirements. • Update currency exchange rates and maintain accurate financial records for audits and compliance purposes. • Monitor the finance inbox, ensuring all queries are addressed or delegated in a timely manner. • Collaborate with the wider Finance team to provide support and training on processes, and drive continuous improvements in accounts payable procedures. Desirable Skills and Experience: • Previous experience in supervising payable function is essential, with a proven ability to manage high-volume transactions efficiently. • Proficiency in financial systems such as Concur, Compleat, and Sage. • Strong attention to detail and a high level of accuracy in financial processes. • Excellent organisational skills, with the ability to prioritise workload and meet tight deadlines. • Strong communication and interpersonal skills, enabling effective collaboration with internal teams and external suppliers. • Advanced proficiency in Microsoft Office, particularly Excel. • Experience in handling international VAT and multi-currency accounts is highly advantageous. • A proactive, problem-solving mindset and the ability to work both independently and as part of a team. • A commitment to maintaining the highest standards of professionalism and discretion. Please note we are unable to provide sponsorships for visas for this role.

Job description Core Role: The CSR has overall responsibility for delivering first class customer service to their Centre’s customers and visitors and ensuring their business needs are met. The role will be extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables: Customer Service Handle day-to-day ‘front of house’ customers and their customers’ liaisons Perform reception duties in an efficient, professional and courteous manner Answer the switchboard and maintain a rapid response rate according to the agreed standards. Log information on the calls received, where required and maintain detailed and accurate records. File date and perform other routine clerical tasks as assigned and for other departments as needed. Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone and photocopier machine. Communicate and respond verbally to clients, suppliers and other members of staff clearly and effectively. Establish and maintain working relationships with co-workers, managers and the general public. Prepare meeting rooms and service of refreshments. Act as a team member and support your co-workers (CSR&BCM) to meet the expectations of clients. Handle all customer/ visitor enquiries in a courteous and friendly manner. Keep the reception and common areas clean and tidy at all times. Use reasonable discretion with customers with input from BCM Administration, Building Protocol and Activities Understand and make sure that customers follow the safety procedures at all times. General housekeeping checks to all floors, tea points and toilets. Order and maintain the correct amount of office supplies. Ensure that Health & Safety elements are managed as directed by the BCM Handle all general filing, word processing, delivery notes and purchase orders. Actively participate in Centre audits. Ensure all conference and meeting rooms are up to the Regal Court standard. Sales and Marketing Participate in Centre tours and become fully aware of Regal Court’s products and services. Be willing to get involved with selling Regal Court’s products and learn about VO’s General Responsivities Adhere to all company’s policies and procedures Read and comply with the instructions and directions as communicated via signs, notice boards and memos Conduct yourself, always, in a professional and responsible manner, promoting a good and proper image of Regal Court. Essential Skills, Experience & Qualifications: Positive customer relationship skills. Interest in learning about commercial business environments and general finance. Demonstrate ability to use knowledge of customer service is a must. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills Curious and people oriented with the ability to engage customers and ask questions with ease. Positive and happy attitude. Computer literate and will learn and show others how to use IT/Telecoms Competencies & Personal Attributes: Outgoing, enthusiastic, honest and confident individual who possess the following attributes: Ability to operate sensitively in multicultural environments and build effective working relations. Self-motivated Strong (written & verbal) communications and diplomatic skills. Ability to maintain control and perform during stressful situations. Is confident and at ease when handling customer/ visitor enquires. Positive and proactive energy. Attention to detail and extremely well organised. Professional telephone manner. PC literate and knowledge of Microsoft package. Excellent team player. Confident to interact with a range of clients up to Board level. The ability to multitask. Customer services Representative should be competent in: Sales Support Renewals Move in & Move out Meeting Rooms Virtual Office Operate GoCardless SagePay Opening & Closing Procedures Health & Safety What we will offer you? Competitive annum salary with progression to progress Monday to Friday, 8:30-5:30 Pension Scheme 20 days holiday plus all public bank holidays. Training and development opportunities. Job Type: Full-time Pay: £23,000.00-£26,000.00 per year Additional pay: Bonus scheme Quarterly bonus Benefits: Company pension Free parking Life insurance On-site parking Sick pay Schedule: 8 hour shift Monday to Friday No weekends Work Location: In person

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

Job Title: Outbound Customer Services Advisor Location: South Marston, Swindon Contract: Initially temporary with permanent potential Salary: Up to £12.50 per hour Hours: Monday to Friday 37.5 hours per week – Requirement to work weekends on rota basis Background We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We believe that clinically excellent eye and hearing health care should be accessible and affordable for all, especially for those who can't get to the high street unaided. We are seeking an energetic, passionate, and highly motivated Customer Service Advisor who is committed to helping people with their hearing needs. This individual will make outbound calls to both new and existing customers, maximising booking opportunities, while occasionally handling inbound calls. The ideal candidate will exhibit excellent communication skills, a customer-focused mindset, and a genuine desire to assist others. Success in this role requires enthusiasm, compassion, and the ability to thrive in a fast-paced environment. This position combines proactive outreach to potential customers with exceptional service and support for inbound enquiries. Principle Accountabilities Outbound Sales: - Engage with new leads to initiate conversations, focusing on scheduling private hearing tests with our Hearing Aid Dispensers, while identifying upselling opportunities where appropriate. - Prior experience in outbound calling is highly desirable, as this constitutes approximately 70% of the role. - Identify customer needs and propose suitable solutions. - Consistently achieve and exceed assigned targets and KPIs. - Maintain accurate and detailed records of calls and sales activities in the CRM system. - · Proactively follow up on leads generated through marketing campaigns. Inbound Customer Support: - Handle incoming calls from customers with a proactive approach to understanding their requirements. - Resolve customer concerns promptly and effectively, maintaining high levels of satisfaction and encouraging positive Trustpilot reviews. - Provide professional and courteous service to both new and existing customers via telephone and email. - Identify opportunities for lead generation during customer interactions. - Perform occasional administrative tasks as required. About you You will have: - Proven experience in a sales role, ideally with both inbound and outbound responsibilities. - Excellent verbal communication and active listening skills. - Strong negotiation and persuasion abilities. - Proficiency in basic IT systems, including customer databases, email, and Microsoft Office applications. - Familiarity with CRM tools and sales software (e.g., Salesforce, HubSpot, or similar). - A proven ability to thrive in a target-driven environment. - High levels of organisation and attention to detail. - Resilience and the ability to handle rejection in a professional manner. - Experience within a healthcare setting is desirable. In addition to the principal accountabilities listed above, you may be required to undertake other duties from time to time, ensuring compliance with company policies, procedures, NHS guidelines, and current legislation at all times.

We are fast growing salon and looking to employ an efficient and highly skilled salon manager to oversee the day-to-day operation of the salon. The salon manager will be responsible for managing staff , ensure staff comply with the salon's health and safety policies, ensure customer's satisfaction, oversee financial transactions, and handle customers ' complaints. You should be able to provide the salonowner with regular updates on salon activities. The successful candidate must be able to demonstrate strong management and leadership skills and be able to motivate staff to achieve salon goals. Responsibilities - creative and able to provide all services offered by the salon. Which includs hair cutting and styling, treatments and other beauty services. - To recruit salon staff that meets mandatory educational and licensing requirements. - Manage and prepare work schedule for salon staff. - Set goals for staff members,evaluate staff performance and provide training and overall guidance. - Monitor salon supplies and equipment and order/replenish stock as needed. - Create and distribute promotional materials to attract new clients. - Address and resolve client's complaints regarding salon services and employee's behaviour. - Receive payment from customers and mentain accurate financial records. - Ensure that the salon is clean and well-maintained at all times The successful candidate must have a proven experience of managing a salon, proficient in Microsoft office application , excellent organisational skills, effective communication, strong management skills etc. In addition, possession of NVQ/SVQ in Hairdressing at Level3 or relevant experience in haircut, braids, feeding cornrows, sew-in, crochet, wig making will be an added advantage. Lastly, successful candidate must be local resident of Medway or willing to relocate. Please note that no relocation expenses will be provided

Job Description: We are looking for a detail-oriented and organized Office Administrator to manage our daily operations and ensure smooth workflow. Key Responsibilities: Daily Tasks: Manage company finances, including cash payments. Maintain accurate sales and commission records. Send invoices to customers via email and WhatsApp. Print and organize invoices for next-day deliveries. Record daily sales data and maintain separate sales decks for team members. Check daily orders, organize by areas/postcodes, and coordinate with the logistics team. Monitor and follow up on pending invoices with the sales team. Weekly Tasks: Reconcile cash payments. Generate bi-weekly sales and commission sheets. Plan delivery routes in coordination with the logistics team. Track stock and raw material purchases. Follow up with clients on outstanding payments. Administrative Responsibilities: File and organize office paperwork, including transport, fines, supplier bills, and fleet records. Maintain full fleet records, including road tax, MOT, and insurance details. Manage insurance details for public liability and fleet policies. Qualifications: Strong organizational and multitasking skills. Proficiency in Microsoft Office and data entry. Excellent communication skills for client follow-ups. Experience in logistics or stock management is a plus. Why Us? Be part of a growing company with a collaborative team culture and opportunities for professional development. Apply Now!

Job Overview The experienced Administrative Officer is responsible for supporting the administrative, financial and organisational processes within the school. General Administration · Update manual and computerised record/management information systems (MIS), including student and staff HR & absence records, class lists and internal phone listings · Update and maintain the school calendar/diary · Manage the school diary for prospective parent/carer tours · Update and maintain the school website, ensuring statutory compliance · Manage and organise completed forms from parents · Organise and distribute incoming and outgoing post · Provide administrative support to SLT and staff as needed · Organise individual and whole school training for all staff · Maintain training records for school staff, including medical, on the school’s MIS · Order, monitor and manage stock, ensuring best value following the school’s purchasing processes · Process orders for resources on behalf of school staff in line with the school’s purchasing procedures · Carry out filing, printing, and photocopying · Maintain the operation of the printer and photocopier to ensure it’s ready to use at all times, resolving any issues as necessary · Assist with organising parents’ evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required · Assist with organising school based medical and other health related appointments, including the organisation of rooms · Assist in the organisation of school trips in cooperation with other staff, including ensuring that staff and external providers (e.g. coach companies) have completed all associated risk assessments · Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times · Work with the external contractor to manage, administer, and reconcile the school dinner provision · Provide daily school dinner numbers to catering provider in line with the applicable service level agreement, review and agree menus each term, administer free school meals, send invoices, and reconcile payments within the school’s MIS · Provide administrative support to the EHCP process by preparing paperwork for and arranging EHCP Annual Review meetings, collating, updating, and maintaining student records, editing/updating changes to EHCPs following the Annual Review, whilst ensuring that the school’s legal obligations are met in relation to timescales · Provide support with the Local Authority consultation process, including pre-admissions consultations; and collating and processing requests on behalf of the Headteacher · Dealing with leavers’ administration · Take responsibility for the preparation of the School Pupil Census · Completion of returns for the relevant local authority and DfE as required by the Headteacher · Maintain the school’s Single Central Record (SCR) in line with statutory guidance · Document archiving · Liaise with IT in respect of equipment and systems logins · Keeping induction folders up to date · Keeping GIAS up to date · Communication with parents/carers, including working with Home School Liaison Officer to cascade information about activities to parents via Arbor · Working with the DPO to ensure compliance with GDPR, recording any breach and reporting the same immediately to the Headteacher · Reporting Subject Access Requests and Freedom of Information Requests immediately to the Headteacher Attendance Administration · Monitor and maintain an accurate record of pupil attendance, producing reports as necessary · Monitor the late arrival of pupils and contact parents/carers to identify reasons for non-attendance, ensuring all safeguarding procedures are followed · Transfer staff absence information into the school’s MIS daily Reception · Act as the first point of contact for parents and visitors arriving at the school · Reception duties, including answering the telephone and managing the school’s email Inbox, ensuring the school meets its expected response times and emails are forwarded to the relevant member of staff as necessary · Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner · Seeking support from other colleagues where necessary to respond to complex enquiries · Respond to messages promptly and accurately, passing on information to relevant staff members as necessary · Assist staff and pupils with the information and support they need Security · Control access to the school in line with the school’s safeguarding procedures, including signing-in visitors, checking identification as necessary, issuing passes, and notifying them of safeguarding and safety procedures · Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures Written Communication · Write and send email responses that are professional and uphold the school’s vision and values · Update and distribute online and offline communications (e.g., letters, newsletters, social media posts etc.) to parents, staff, and other stakeholders · Assist with marketing and promoting the school Finance · Collect, record and issue receipts for payments from parents · Carry out financial administration in line with the school’s procedures · Payroll administration, including processing starters and leavers, time sheets for agency staff and other HR related claims HR · Support recruitment processes up to conditional offer stage, including processing applications, arranging interviews and carrying out online searches, in line with the school’s Safer Recruitment Policy · Signing off on timesheets for agency staff · Responsibility for collating and maintaining volunteer paperwork Safeguarding · The school Administration Officer will be required to safeguard and promote the welfare of children and young people and follow school policies and the staff code of conduct · Providing administrative support to the DSL · Maintain the school’s Single Central Record (SCR) in line with statutory guidance Other Areas of Responsibility · Read and follow relevant school policies · Undertaking training required to develop in the role · Ensure all duties and responsibilities are undertaken in line with the school’s Health and Safety Policy · Support with fire/evacuation checks and procedures in line with school policies This job description sets out the main duties of the post at the date it was drawn up but is not intended to be an exhaustive or definitive list. Duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. You may be required to carry out other duties commensurate with your role. Woodeaton Manor School is committed to safeguarding and to promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our recruitment and selection practices reflect this commitment and the offer made to the successful candidate will be subject to and conditional upon an enhanced Disclosure and Barring Service check and other relevant employment checks outlined in Keeping Children Safe in Education 2024, including a minimum of two references, one of which should be from the applicant’s most recent employer. As part of our recruitment process, we will require you to fill in an overseas check and self-declaration prior to interview.

Job Overview We are seeking a dedicated and knowledgeable Legal Officer to join our team. The successful candidate will play a pivotal role in ensuring compliance with legal regulations and internal policies within the organisation. This position requires a strong understanding of regulatory reporting, compliance management, and internal audits, particularly within the immigration sector. The Legal Officer will be responsible for providing legal advice and support to various departments, ensuring that all operations adhere to applicable laws and regulations. ** Duties** · Assisting Directors in implementing the firm’s visions, plans and strategies as a whole · Maintain the organization’s legal files and ensure that the working practices are by its policies and regulations. · The Visa and Immigration Student Advice Service provides visa advice on matters regarding UK Student visas to applicants and students; and activities related to sponsor compliance and CAS issuance. As a Legal and Immigration Advisor, you will provide immigration advice and guidance on Student visas through Live Chat, individual appointments, and email queries. Additionally, the role involves implementing policies and processes related to the organisation's duties as a student sponsor including Right to Study checks, engagement monitoring, and reporting to the Home Office. · Stay up to date with the latest changes in the UK immigration Law. Provide legal guidance on regulatory matters and compliance issues. Prepare and review legal documents, contracts, and agreements. Conduct internal audits to ensure adherence to legal standards and company policies. Liaise with regulatory bodies regarding compliance reporting and requirements. Assist in the development and implementation of compliance management systems. Monitor changes in legislation that may affect the organisation's operations. Collaborate with various departments to promote a culture of compliance throughout the organisation. · Advise on assisting in the drafting of standards, policies and procedures and their implementation to ensure RRG can upgrade its registration to meet any audit it conducts. ** Experience** A degree in Law or a related field is essential. Proven experience in a legal role, preferably within the banking or financial services sector. Strong understanding of regulatory reporting requirements and compliance management practices. Excellent analytical skills with attention to detail. Ability to communicate complex legal concepts clearly to non-legal personnel. Proficient in conducting internal audits and assessments. · Advise on assisting in the drafting of standards, policies and procedures and their implementation to ensure RRG can upgrade its registration to meet any audit it conducts. This position offers an opportunity for professional growth within a dynamic environment committed to upholding the highest standards of legal compliance.

About us We are a multi award-winning fully private dental laboratory covering all aspects of dental technology. We are patient focused with a strong sense of personalised care. We are part of the Corus dental group which has over 90 laboratories across Europe with 5 in the UK and still growing. We get the work done well and we have fun doing it! Job Summary: Are you ready to take the reins of a bustling dental laboratory and lead it to new heights? Look no further! We are a premier private dental laboratory located in Brentwood Essex , and we’re seeking a dedicated and experienced Dental Laboratory Manager to join our team on a full-time basis. Duties: – Manage and oversee all aspects of laboratory operations – Ensure compliance with laboratory policies and procedures – Develop and implement quality control measures to ensure accuracy and reliability of results – Supervise laboratory staff, including training, scheduling, and performance evaluations – Maintain stock of laboratory supplies and equipment – Collaborate with healthcare professionals to provide accurate and timely results – Troubleshoot any issues or problems that arise in the laboratory Experience: – Previous experience working in a laboratory would be preferable but not essential – Strong knowledge of laboratory procedures and protocols *** – Excellent organisational skills with the ability to prioritise tasks effectively – Proficiency in IT systems – Excellent written and verbal communication skills in English Why Join Us: – Be part of a vibrant team dedicated to excellence in dental laboratory services. – Room for advancement and professional development within our expanding organisation. – We offer a competitive salary commensurate with experience. Apply now to join our team as a Dental Laboratory Manager and be part of our journey towards excellence in dental care. Job Type: Full-time Salary: From £30,000.00 per year Benefits: Company events Company pension Employee discount Employee mentoring programme Monday to Friday 8am -5pm Valid GDC registration (preferred) Work Location: In person

Oversee the day-to-day management of office operations. • Supervise and support team members, including administrative and support staff. • Manage and guide staff to ensure efficient workflows and high performance. • Provide training and development opportunities for team members. • Act as the main point of contact for internal and external stakeholders. • Ensure office facilities meet health, safety, and legal requirements. • Handle staff issues, complaints, and requests. • Coordinate office maintenance and repairs as needed. • Manage office supplies and equipment, ensuring proper stock levels. • Conduct regular checks to ensure office is in good condition. • Keep records of office expenses, supplies, and maintenance. • Organise office events and meetings, coordinating logistics. • Ensure compliance with company policies and regulations. • Monitor staff performance and ensure tasks are completed on time and to a high standard. • Foster a positive working environment and encourage teamwork within the department. Skills, Experience/Qualification: No formal qualifications required, but candidates must have a minimum of 3-4 years experience working as office manager ideally for a property management/letting company.

- Resident Liaison Officer - Social Housing Planned Works - Based in Royal Borough Kensington & Chelsea - must be a resident of the Borough - Full time - Monday to Friday 8am to 4:30pm - 16 week FTC with the possibility of extension - start Mid February We're currently working with a leading main mechanical contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in the Kensington & Chelsea area. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: - Working on planned maintenance projects - Being the main point of contact for residents during planned works; both face to face and via telephone/email - Pre-entry visits and company inductions - Proactively collect residents contact details for future communication - Visiting tenants in their homes and advising them on when and what work is being carried out - Act as the main point of contact and deal with any problems/queries that the tenant may have - Visiting properties that are being refurbished with potential tenants and advising them on completion dates Key requirements include: - Must hold CSCS card - Resident of Royal Borough of Kensington & Chelsea - Strong communication skills, both written & verbal - Experience working on a live construction site & within site operations - Knowledge of MS Word & Excel to an intermediate level You will be based in the temporary Site Office, working closely with the Site Managers & Engineers. This role may include lone office working while other employees are working elsewhere in the building. Due to the company Social Values policy, you must be based within the Royal Borough of Kensington & Chelsea to be considered for this role. If you're available to start in Mid February then Please apply online now!

Responsibilities Book meetings and schedule eventsOrder office stationery and suppliesMaintain internal databasesSubmit expense reportsKeep employee records (physical and digital)Maintain a filing system for data on customers and external partnersDistribute incoming and outgoing mailPrepare regular reports and presentationsOrganize, store and print company documents as neededAnswer and redirect phone callsMake travel arrangementsHandle queries from managers and employeesUpdate office policies and ensure compliance with them Requirements and skills Proven experience as an Administrator, Administrative Assistant or relevant roleFamiliarity with office equipment, including printers and fax machinesKnowledge of office policies and proceduresExperience with office management tools (MS Office software, in particular)Excellent organizational and time-management skillsStrong written and oral communication skillsProblem-solving attitude with an eye for detailHigh school diploma; additional qualifications as an Office Administrator or Secretary are a plus

Job Title: Accountant - Property Management Company Location: London Job Type:Full-time About Us: Unico is a leading property management company dedicated to providing exceptional service and maximizing the value of our clients' assets. We manage a diverse portfolio of residential and commercial properties. We are currently seeking a detail-oriented and experienced Accountant. Job Summary: The Accountant will be responsible for managing financial transactions, maintaining accurate financial records, and ensuring compliance with relevant regulations and standards. This role requires a strong understanding of accounting principles and practices, particularly in relation to property management. The successful candidate will work closely with other departments to ensure financial accuracy and provide valuable insights to support decision-making. Key Responsibilities: - Prepare and maintain accurate financial statements, reports, and records. - Manage accounts payable and receivable, ensuring timely and accurate processing of invoices and payments. - Conduct monthly bank reconciliations and maintain general ledger integrity. - Assist in the preparation of annual budgets and forecasts. - Monitor and analyze financial performance, identifying trends, discrepancies, and areas for improvement. - Ensure compliance with local, state, and federal regulations regarding financial reporting and property management. - Collaborate with property managers to assist in financial analysis and reporting for individual properties. - Prepare tax returns and ensure timely submission. - Assist in audits and provide requested documentation to external auditors. - Support the development and implementation of accounting policies and procedures to improve efficiency and transparency. Qualifications: - Bachelor’s degree in Accounting, Finance, or related field. - CPA designation is a plus. - Minimum of 3–5 years of experience in accounting, preferably within the property management or real estate sector. - Proficient in accounting software (e.g., QuickBooks, Yardi, or similar) and Microsoft Office Suite. - Strong analytical and problem-solving skills with attention to detail. - Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment. - Knowledge of property management accounting practices and regulations is preferred. - Ability to manage multiple tasks and meet deadlines in a fast-paced environment. What We Offer: - Competitive salary and comprehensive benefits package. - Opportunities for professional development and growth within the company. - A supportive and dynamic work environment. - Employee recognition programs and team-building activities.

Job Title: Environmental Consultant Location: 55 Walmgate York Yo1 9TY Job Type: Full-time, on site Job Description We are looking for a proactive Environmental Consultant to join our team. You will work on environmental projects, provide expert advice, and help clients meet sustainability goals and regulatory requirements. Responsibilities: -Conduct environmental assessments, audits, and inspections. -Prepare reports and provide recommendations to clients. -Ensure compliance with environmental laws and regulations. -Develop strategies for pollution control, waste management, and sustainability. -Support project management and deliver work on time and within budget. -Liaise with clients, government bodies, and other stakeholders. -Stay updated on environmental policies and industry best practices. Requirements: -Experience in environmental consulting or a related field. -Degree in Environmental Science, Sustainability, or a similar discipline. -Strong research, analytical, and report-writing skills. -Knowledge of environmental regulations and sustainability practices. -Good communication and teamwork skills. -Proficiency in Microsoft Office and relevant software tools. -Self-motivated, organized, and able to manage multiple projects. Salary: From GBP 38,000.00 to 45,000.00 per year Benefits: Company events Company pension Transport links Schedule: Holidays Monday to Friday Weekend availability Supplemental Pay Types: Performance bonus Yearly bonus

We are looking for a mobile tyre fitter to work in our fleet in Ealing, London, W5 1HS. Experience is essential in tyre fitting or mechanic. It is a full-time job from Monday to Friday and weekends are optional. Due to our trade insurance policy, the candidate must have a full UK or European driving license for over 1 year. Employees must make their own way to the office, where they will collect the van at the start of their shift and park the van at the end of the shift.

As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

Location: London, UK Company: Stanley Ley About Stanley Ley: Stanley Ley is a renowned provider of high-quality legal wear and accessories, serving professionals in the legal field. We pride ourselves on our commitment to excellence and exceptional customer service. Job Summary: We are seeking a detail-oriented and organized Administrative Assistant to support the daily operations of Stanley Ley. The ideal candidate will handle administrative tasks, assist with customer service, and ensure smooth functioning across the business. Key Responsibilities: Administrative Tasks: • Manage and organize company documents, files, and records. • Handle correspondence, emails, and phone calls professionally and efficiently. • Schedule appointments, meetings, and maintain calendars for senior staff. • Process invoices, payments, and basic bookkeeping tasks. • Order and maintain office supplies. Customer Service Support: • Assist customers with inquiries, both in-person and via phone/email. • Ensure a professional and welcoming environment for clients visiting the store. • Handle customer complaints or escalate them to the appropriate department. Operational Support: • Coordinate with suppliers to track orders and deliveries. • Assist in preparing reports, presentations, and spreadsheets. • Support the management team with ad-hoc tasks and projects as needed. • Ensure compliance with company policies and procedures. Requirements: • Experience: Previous experience in an administrative or assistant role preferred. • Skills: • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Strong organizational and multitasking abilities. • Attention to detail and accuracy. • Ability to handle sensitive information with confidentiality. • Personal Attributes: • Professional demeanor and a positive attitude. • Ability to work independently and as part of a team. • Customer-focused mindset. What We Offer: • Competitive salary. • A supportive and collaborative work environment. • Opportunities for professional development and growth. • Discounts on company products. How to Apply: Please send your CV and a cover letter detailing your suitability for the role.

The Creative Event team is comprised of dedicated professionals and skilled project support managers who will be working across geographies and businesses to create, plan and execute meetings/events that achieve business goals. The project support manager will be responsible for developing relationships with internal and external business partners, supporting event project requirements and collaborating with the team to support and take ownership for client, internal and training related events as assigned from time to time. The role requires experience working with cross cultural teams and stakeholders across geographies and time-zones to support the delivery of high-quality events. Some of the key responsibilities in the role: - Support delivery of best-in-class events covering an assigned portfolio across Citi businesses. Responsibilities include coordination and support for the complete events lifecycle – from planning, logistics and execution, onsite event support and delivery, and subsequent event closing as per guidelines. - In liaison with Event Project Managers, independently execute all assigned projects including venue logistics, accommodation, F&B, transport, audio visual equipment, printing, design, entertainment, etc. - Coordinate with external partners and vendors to source the most appropriate venues or services, negotiate best possible rates, communicate requirements, review contracts and manage/ support events including onsite execution and delivery. - Take an active and collaborative role in the wider project team including with business partners, supporting regular meetings, ensuring clear communication and identifying methods to improve results. - Manage the administrative process including ensuring payment of invoices, and finalising required audit-ready documentation. - Support client communication with the development of registration websites working with the web team, review content to ensure accuracy and regular reporting on progress. - Support all Citi Operating Expense Governance Policy initiatives, event risk evaluation’s; reconcile program invoices and event final cost reporting. - Adhere to policies for safeguarding the firm's reputation, its clients and assets, by managing compliance, rules and regulations and adhering to Policy. Escalating, managing and reporting control issues with transparency and helping to create accountability with those who fail to maintain these standards.

Job Overview: We are seeking a dedicated IT Support Engineer to join our team and provide technical support to our employees. The ideal candidate will diagnose, troubleshoot, and resolve hardware, software, and network issues while maintaining the overall health of IT systems. This role is crucial to ensuring smooth daily operations and enhancing user satisfaction through timely assistance and training. --- Key Responsibilities: 1. Technical Support Respond to and resolve IT support requests via email, phone, or in person. Troubleshoot hardware, software, and network-related issues. Set up and configure new user accounts, systems, and devices. 2. System Maintenance Monitor and maintain servers, networks, and IT infrastructure. Perform regular updates, patches, and system backups. Ensure compliance with IT security policies and standards. 3. Troubleshooting Diagnose and resolve technical problems, escalating complex issues when necessary. Identify recurring issues and recommend long-term solutions. 4. User Training and Documentation Provide training to users on IT tools and best practices. Create and maintain user manuals, FAQs, and other technical documentation. 5. Collaboration and Vendor Management Work closely with IT teams and other departments to optimize system performance. Coordinate with external vendors for hardware and software procurement and maintenance. 6. Cybersecurity Monitor systems for potential security threats and implement preventive measures. Respond to and mitigate security incidents, ensuring data integrity and protection. --- Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience as an IT Support Engineer or similar role. Proficiency in operating systems (Windows, macOS, Linux). Knowledge of networking concepts (TCP/IP, VPN, DNS, DHCP). Familiarity with tools like Active Directory, Office 365, and ticketing systems. Strong problem-solving, organizational, and communication skills. Certifications such as CompTIA A+, Network+, CCNA, or ITIL are a plus. --- Soft Skills: Excellent interpersonal and customer service skills. Ability to work under pressure and manage multiple tasks. Strong attention to detail and proactive problem-solving approach. --- Working Conditions: On-site/remote work as per company policy. May require occasional evening or weekend shifts for system maintenance or emergencies.

The daily duties of Compliance Officers often depend on the organisation and their speciality area. However, they are often responsible for ensuring compliance with professional standards and internal standards and their main duties and responsibilities include: - Performing routine risk assessments to help organisations understand compliance risk, scope and significance. - Monitoring the organisation’s compliance with regulations and internal policies to ensure they are up to date with the relevant laws. - Educating employees on compliance regulations and the impact of non-compliance on the organisation. - Recording their findings properly and following up with management to ensure the issues are rectified. - Reviewing marketing materials, websites and presentations to ensure compliance with regulations. - Assisting in the gathering of information internally in response to requests by regulatory organisations. - Performing administrative tasks such as file creation and maintaining files of ongoing projects. - Collaborating with management from other departments to ensure compliance and investigating irregularities. Administrators are responsible for keeping office documents organised and they perform a range of tasks to support the staff they work with. Their duties typically include: - Dealing with incoming and outgoing correspondence. - Data entry, retrieval and database maintenance. - Filing and archiving. - Creating and managing documents, spreadsheets and presentations. - Compiling reports. - Managing diaries for team members. - Scheduling meetings, taking minutes and arranging conferences and events. - Speaking to customers and clients to answer queries and resolve issues.