Trabajos email support en Reino Unido

Gas Engineer Hanworth Currys, Hanworth Fixed Term Contract Full Time Salary: 34,000 Shift Pattern: 5 over 8 days At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing. As a Gas Appliance Engineer, you’ll be out on the road paired up with one of our Drivers. You’ll meet, and help out, lots of different customers every day, while enjoying the variety of a wide range of installation jobs. We’ll provide the training so you can set up an array of products, from the latest cookers to integrated white goods. And because customers are often excited to get their new products up and running, you earn plenty of thanks for a job well done. As part of this role, you’ll be responsible for: ● Confidently fitting new products, both gas and electric, safely. ● Sharing your product knowledge with our customers. ● Building great relationships at all home visits. Customers invite you into their homes to install a new product, and you’ll jump at the opportunity to make the experience memorable. You will need: ● ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1). ● Proven experience in installing gas cookers and ranges. ● To take pride in what you do and provide excellent service. We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include: ● First-class induction and on-going learning. ● Quarterly bonus. ● Product discounts on the latest tech. ● A shift pattern of five over eight days. Join our Gas Engineer team and we'll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work. And where possible, we’ll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager. Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email ___ and we’ll do our best to help.

The Opportunity: As a Swedish Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm. The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees). The Day-to-Day: * Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Counsellors, and many other parties. You will: * Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks * Gain exposure to other European countries' businesses * Help Investment Counsellors with relationship management by working with existing clients on operational inquiries * Help produce reports based on the current situation of prospective clients * Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility * Report to your client Service Team Leader who will aid in your on-the-job training and professional development Your Qualifications: * A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus) * Native/Fluent Swedish and English skills * You can connect with a wide array of audiences by phone and email with a focus on client service * Work well in a collaborative, team-oriented setting * Commitment to maintain quality of work while sticking to a timeline Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services, • A collaborative working environment that practises ongoing training, educational support and employee appreciation events FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Eden Brown Synergy are currently looking for an experienced Independent Reviewing Officer to join London Borough of Lewisham. Independent Reviewing Officer - £45.20 p/h Umb Duties and Responsibilities: Act as the statutory Independent Reviewing Officer (IRO) for Children in Care. Review and scrutinise Care Plans to ensure they are robust, appropriate, and progressed in a timely manner. Convene and chair Looked After Children Reviews within statutory timescales. Prepare and complete detailed review reports following each meeting. Travel to placements, including long-distance placements where required. Liaise effectively with social workers and partner agencies to coordinate review arrangements. Ensure children, parents, and carers are fully included in the review process. Monitor care plan progression and escalate concerns through formal dispute resolution processes where necessary. Promote anti-racist and anti-discriminatory practice in all aspects of the role. Working Pattern: Note: 1 day in the office, 4 days working from home and travelling to Children's Reviews. Pay Rate: £45.20 per hour Umbrella Essential Requirements: Social Work Qualification - Degree or equivalent Substantial experience working as an Independent Reviewing Officer Social Work England Registration Current Enhanced DBS Strong knowledge of IRO Handbook and statutory guidance Benefits of working with Eden Brown Synergy include: DBS check processed and paid for by Eden Brown Synergy Twice weekly payroll * Dedicated recruitment consultant to support you throughout Please apply with an up-to-date CV for immediate consideration. Please contact me on or K.Dsouza@ edenbrownsynergy.com Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Are you an organised, people-focused professional who thrives in a fast-paced environment? Do you want a rewarding role where no two days are the same and your work truly makes a difference? Our client provides high-quality care that enables people to live independently in their own homes. Our Care Coordinators play a vital role at the heart of our service, ensuring care is delivered safely, smoothly, and with compassion. About the role As a Care Coordinator, you will be the central link between clients, healthcare professionals, and our dedicated care teams. You will oversee the planning, coordination, and ongoing management of care packages, ensuring outstanding service delivery and excellent communication at every stage. This is a varied and impactful role where your organisational skills and people-first approach will directly improve the lives of others! Key Responsibilities • Coordinating and scheduling care packages to ensure seamless service delivery, • Acting as a key point of contact for clients, families, healthcare professionals, and care staff, • Supporting field staff and responding calmly to changes or challenges, • Maintaining accurate records and managing confidential information professionally, • Excellent verbal and written communication skills, • Strong organisational skills with the ability to prioritise in a busy environment, • High attention to detail and a proactive approach to problem solving, • Confidence handling sensitive and confidential information, • A rewarding role where your work makes a genuine difference, • Opportunities for professional growth and career development, • Ongoing training and support to help you succeed If you’re organised, compassionate, and motivated about supporting others, this could be the perfect role for you! Maxim Recruitment Solutions acts as a recruitment agency. Due to the high number of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 5 days please assume that your application has not been successful on this occasion. In line with the GDPR Regulations, we are making you aware that in order to proceed with your application; we may need to contact you via email, telephone and/or text message.

Marketing Automation Consultant I'm supporting a business that is looking for a Marketing Automation Consultant who can take charge of delivering technical solutions and act as a key partner to their clients. The position involves running early-stage scoping conversations, mapping out what customers need, and guiding how marketing technology is set up and used. You'll play an important role in helping clients get real value from their platforms, ensuring smooth implementation and contributing to ongoing improvements across their marketing systems. If you enjoy working at the intersection of technology and customer engagement, this could be a strong next step. What You'll Do • Facilitate initial technical discussions to understand client objectives and translate them into clear documentation., • Work alongside internal and client-side teams to outline solution approaches that follow platform-specific best practice., • Convert high-level plans into structured technical documents that developers or technical teams can follow., • Coordinate the rollout of new systems or enhancements, supporting data transfers and guiding users through new features and processes., • Explore both established and emerging tools to enhance delivery quality and broaden service capabilities.Skills & Experience Needed, • Strong familiarity with the Salesforce ecosystem in products like Pardot/MCAE, Marketing Cloud Engagement, and Data Cloud; relevant certifications are highly beneficial., • Experience working with tools that support lead capture, qualification, analytics, or reporting., • Ability to oversee full solution lifecycles, from early discovery through to go-live and user enablement., • Solid project coordination capabilities, including handling timelines, risks, and stakeholder communication. Email -

We’re looking for an experienced D365 Contact Centre Specialist to take a leading role in shaping and enhancing our client’s customer engagement and contact centre capability. This is a permanent position with hybrid working across London and the Midlands, and open to candidates who prefer to work mostly remotely. Salary is dependent on experience, circa £65k–£90k. Key Responsibilities Take the lead in guiding the design, enhancement, and evolution of D365-based contact centre solutions, ensuring they align with operational needs and wider business goals. Drive the integration of omnichannel capabilities — including email, voice and live chat — working closely with relevant teams to deliver smoother customer journeys. Oversee and coordinate the configuration and optimisation of Teams Telephony to support reliable, unified communications across the organisation. Leverage Azure Communication Services to support modernised call handling and customer interaction approaches. Work collaboratively with cross-functional colleagues, contributing expertise and steering solution direction rather than executing tasks in isolation. Required Skills Strong background working with D365 in a contact center setting, ideally in a senior or lead analyst or consultant capacity. Solid understanding of omnichannel contact centre technologies and Teams Telephony. Familiarity with Azure Communication Services and how it can support customer engagement functions. Confident with the Power Platform, particularly in environments where automation and workflow optimisation add value. Strong communicator with excellent problem-solving skills and the ability to work effectively across teams. Comfortable operating autonomously while also influencing and supporting wider project groups. Benefits Competitive salary and benefits package. Flexible hybrid working model. Genuine opportunities to grow your career and develop professionally.

Graduate PlannerLocation: London Penguin Recruitment is delighted to be supporting an independent planning consultancy in their search for a Graduate Planner to join their London-based team. This is an excellent opportunity for a recent graduate or early-career planner to kickstart their career within a well-established consultancy, working on a diverse portfolio of projects across the residential, commercial, and mixed-use sectors. The Role As a Graduate Planner, you will support the planning team on a range of live development projects, gaining hands-on experience across all stages of the planning process within a collaborative and fast-paced environment. Key Responsibilities * Assisting with the preparation and submission of planning applications * Supporting site appraisals and development feasibility studies * Reviewing local and national planning policy * Drafting planning statements and supporting documentation * Liaising with Local Planning Authorities and external consultants * Maintaining accurate and well-organised project records Candidate Requirements * Degree in Town Planning, Urban Planning, Geography or related discipline * RTPI-accredited degree preferred * Strong interest in planning and development * Excellent written and verbal communication skills * Organised with strong attention to detail * Keen to work towards MRTPI Chartership What's on Offer * Competitive salary and benefits package * Hybrid working arrangement * Full support towards MRTPI Chartership * Opportunity to work on a varied project portfolio * Clear career progression within a growing consultancy This is a fantastic opportunity for a Graduate Planner looking to begin their career within a dynamic and supportive planning consultancy in London. If you are interested in this opportunity, contact Joel Bland on , or email at .

We’re seeking a UK-based Senior Full Stack Engineer to take technical ownership across our sustainability and digital learning platforms. You’ll be a hands-on technical leader who takes pride in architecting scalable, high-quality solutions, enjoys mentoring and raising engineering standards, and is motivated by owning platforms that deliver real impact at scale. The Role at a Glance: Senior Full Stack Engineer Old Street, London / Hybrid Working / 1 day a week in the office £70,000 - £80,000 Plus fantastic benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more… Permanent - Full Time Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Heads-Up - We really value a short intro covering note :-) Who we are: Action Sustainability is a leading consultancy with the aim of inspiring sustainable business. Our team comprises 60+ full and part-time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues, and we are proud of our reputation for leading the thinking in this area. Action Sustainability drives lasting change in sustainability through innovative technology, expert advisory, and award-winning learning solutions. They partner with leading organisations, including the NHS and Houses of Parliament, to create measurable impact across industries. As the delivery team behind the Supply Chain Sustainability School, we lead global collaboration to accelerate sustainability. About the Role: This is a hands-on role combining high-quality delivery with technical leadership—designing scalable solutions, improving developer practices, and raising engineering standards while enhancing the learning experience for thousands of users. We make extensive use of AI-assisted development tools and want to expand this further - so you’ll help define best practice for AI-enabled engineering across the team. Key Responsibilities: • Lead the design, build and maintenance of custom Moodle plugins, themes and core feature enhancements, • Write high-quality, secure, reusable PHP and deliver robust front-end experiences, • Architect and implement RESTful APIs, integrations, and reliable data flows between systems, • Own and drive code review quality, engineering standards, and best practices, • Mentor and support other developers (pairing, coaching, unblocking, raising capability), • Take accountability for software quality: testing strategy, maintainability, performance, and scalability, • Write and maintain unit tests and Behat tests, and ensure coverage is meaningful System Management & Support: • Diagnose complex issues across application + infrastructure layers and drive resolution, • Lead performance optimisation and scalability improvements, • Ensure compliance with accessibility standards, GDPR, and data protection by design, • Strengthen QA processes and data integrity (including release readiness) Collaboration & Stakeholder Management: • Work closely with product and design to shape solutions (not just implement tickets), • Translate stakeholder needs (Learning Technologists, Sustainability Consultants, Designers) into technical plans, • Communicate trade-offs clearly and proactively manage technical risk, • Participate in (and help improve) agile delivery cycles: estimation, planning, retros, continuous improvement Continuous Improvement: • Stay current with Moodle ecosystem changes and recommend upgrades/approaches, • Drive improvements to developer experience (tooling, CI/CD, environments, documentation), • Help define responsible, effective use of AI coding tools across the team Essential Requirements: • English proficiency and UK work authorisation, • 5+ years commercial full stack experience with strong PHP background Strong Experience In: • PHP (architecture-level proficiency), • Modern JavaScript + front-end patterns, • PostgreSQL/MySQL and relational data modelling, • API design, integrations, web services, • Git workflows and code review leadership, • Testing practices (unit/integration; Behat strongly preferred) Desirable: • Strong Moodle experience (plugins/themes, upgrade paths, performance considerations), • Docker + Linux in production-like environments, • CI/CD pipelines and release management, • Authentication protocols (OAuth2/SAML/SSO etc.), • WordPress familiarity (useful, not core) What’s on Offer: • A competitive market salary of £70,000 - £80,000, • 25 days + 8 statutory holidays, plus an extra day for your birthday, • Hybrid working, • 8% employer pension contribution, • If we exceed targets, the full team gets rewarded through our profit share scheme, • Discretionary bonus, • Fitness allowance, • Enhanced maternity/paternity pay and childcare schemes, • Volunteer days, • Access to our vibrant Old Street office featuring a lounge, café bar, gym, and rooftop terrace, • Leverage professional memberships and development programmes tailored to your career aspirations. Apply today and join a team that’s driving change, inspiring action, and leading the way in sustainable supply chains. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

An opportunity has arisen for a Senior Civil Engineer to join a well-established architectural practice specialising in residential and mixed-use projects, delivering services from concept and planning through to technical completion. As a Senior Civil Engineer, you will lead and deliver civil engineering projects, managing client relationships and overseeing technical design work. This full-time role offers a salary range of £40,000 - £60,000 (negotiable) and benefits. Candidates should have experience in FRAs (Flood Risk Assessments). What we are looking for: • Previously worked as a Civil Engineer, Civil Design Engineer, Drainage Engineer, Highways Engineer, Highway and Drainage Engineer or in a similar role., • Possess 7 years of civil engineering experience., • A Chartered Engineer or working towards Chartered status (assistance provided), • Strong background in drainage design, including FRA and SUDS, • Highly skilled in MicroDrainage and working knowledge of Civil 3D, • Have highways design experience, • Proven ability to manage projects and supervise junior team members, • Competitive salary, • Employee bonus scheme, • Supportive working environment, • Ongoing professional development and support Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. Keywords: Flood risk, Drainage, Highways, SUDS, FRA, Flood Risk Assessments, civil design, civil, engineer

Step Into a Career-Defining Role with One of Fintech’s Rising Stars As we continue to grow, we’re looking for a Full Stack Developer who thrives on owning features from concept to deployment, bringing strong backend expertise and a keen interest in AI and machine learning integration. You will be joining a high-impact, award-winning team and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. This isn’t just a development role - you’ll have a genuine voice in shaping the product, the architecture, and the direction of the company. At Debt Register, we’re not just transforming the way global businesses recover payments. The Role at a Glance: Full Stack Developer (Mid Level) Epsom, Surrey HQ - Flexible Home Working £50,000 Plus Benefits Full time, Permanent Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More… Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Laravel (Backend Development). React & TypeScript. Fintech SaaS. AI / OpenAI API Integration. MySQL & API Development. Docker & CI/CD. Who we are: We are Debt Register. We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. The Full Stack Developer Role: You’ll be working across our Laravel and React stack, with most of your time spent on the backend, building services, designing database schemas, writing jobs and queues, and working with APIs. Frontend work comes up, and you should be comfortable enough with React and TypeScript to contribute, but backend is the focus. A growing part of this role involves building and expanding our AI capabilities, from integrating with OpenAI’s APIs to exploring in-house model training and fine-tuning. You’ll help shape how we use AI to improve collection rates, automate communications, and build predictive analytics. Your responsibilities: • Building and owning backend features in Laravel (services, jobs, controllers, Eloquent models), • Developing AI-powered functionality, including automated responses, predictive analytics, and risk scoring, • Integrating with OpenAI APIs and exploring in-house model training and fine-tuning, • Creating data pipelines to support ML workflows, from preparation to deployment and monitoring, • Writing and maintaining APIs for our React/TypeScript frontend, • Contributing to frontend development in React when needed, • Writing unit and feature tests (PHPUnit, occasional Dusk), • Managing MySQL databases, migrations, and query optimisation, • Building and maintaining background processing with Horizon and Redis, • Participating in code reviews and maintaining quality standards (PSR-12, PHPStan, Pint), • Working with Docker (Laravel Sail) and contributing to CI/CD deployments, • Collaborating via GitHub PRs and Monday. com About you: • 3+ years’ professional development experience with strong backend expertise, • Solid Laravel experience (service container, Eloquent, queues), • Strong MySQL knowledge and query optimisation skills, • Genuine interest in AI/ML, with experience integrating AI APIs (OpenAI or similar a plus), • Working knowledge of React and TypeScript, • Experience writing automated tests, • Confident with Git workflows and pull requests, • Comfortable with (or willing to learn) Docker-based environments, • Clear written communication skills Nice to have: • Experience with model training, fine-tuning, or ML frameworks (Python, PyTorch, scikit-learn), • Building and deploying ML data pipelines, • AWS experience (ECS, S3, RDS, Elastic Beanstalk), • Redis and queue-based architectures, • Third-party API integrations (Stripe, Twilio, SendGrid), • CI/CD pipelines (e.g. GitHub Actions), • SaaS or multi-tenant platform experience, • Exposure to fintech, debt collection, or regulated industries How we work: • User stories are managed on Monday. com, • Code quality is enforced through automated testing, PHPStan static analysis, and Laravel Pint formatting, • CI/CD pipeline with automated deployments, • CloudWatch for monitoring What we offer: • 25 days holiday + your birthday off (if it falls during the working week), • Flexible working — office is in Epsom, Surrey, but home working is entirely your call, • Personal growth budget — memberships to Audible, Spotify, or anything else that helps you grow personally, • 40 hours per week — we respect your time, • Autonomy and trust — you’ll be self-motivated and free-speaking, and we’ll give you the space to do your best work This is a rare opportunity to join a fast-growing, award-winning FinTech at a pivotal stage - post-MVP, scaling with enterprise clients, and building the foundations for global growth. Interested? Apply here for a fast-track path to the Hiring Manager Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

PLATFORM ENGINEER- EDV CLEARED CLOUD ENGINEER- Permanent opportunity for a Platform Engineer with enhanced DV Clearance. - Salary up to £95,000 DOE + DV Bonus - London based offices - To apply, please call Laura Jackson on , or email with an up-to-date CV. WHO ARE WE?We're hiring for Platform Engineers at various levels to join a top consultancy delivering cutting-edge solutions for industry-leading Defence and National Security clients. You'll have the opportunity to work across multiple high-impact, innovative and mission-critical projects, shaping solutions that make a real difference. Due to the sensitive nature of the work, an active enhanced DV is required THE PLATFORM ENGINEER- Active enhanced DV Clearance - London Based or ability to travel to London.- Experience as in a cloud infrastructure/ cloud support role. PLATFORM ENGINEER ESSENTIAL SKILLS- Strong experience with cloud technologies (AWS, Azure, GCP)- Infrastructure as Code e.g. Terraform - Experience building and maintaining CI/CD pipelines using tools such as GitLab or Jenkins- Experience with containerisation tools (Kubernetes, docker) TO BE CONSIDERED:Please either apply through this advert or emailing me directly on . For further information please call me: / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLSPLATFROM ENGINEER, PLATFROM, CLOUD, AWS, AWS CLOUD, AWS ENGINEER, ANSIBLE, TERRAFORM, CLOUD SUPPORT, CLOUD INFRASTRUCTURE, DEFENCE, NATIONAL SECURITY, DV CLEARED, DV CLEARANCE, SECURITY CLEARED, NSD

Senior Second Line IT Support Technician – macOS focused role?? Mainly home working| ?? Up to £39,000 | �? Mainly remote with some London office presenceRole OverviewSeeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments.The successful candidate will act as an escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment.You will need solid experience providing macOS support on a busy Helpdesk.You will be working remotely but some office on-site support required too in London. This is as required but the role will mainly be working remotely.Key Responsibilities • Provide second-line technical support via remote tools, email, and telephony, • Act as an escalation point for First Line Support, managing complex incidents end to end, • Troubleshoot and resolve hardware, software, and network issues, • Perform user on-boarding and off-boarding across multiple platforms, • Maintain accurate ticketing and technical documentation, • Work closely with Support Desk Manager and other team members, • Identify and contribute to process and service improvementsTechnical EnvironmentStrong experience is expected in Apple-centric environments, alongside exposure to:, • macOS, iOS, Apple Business Manager, • Windows, Windows Server, Active Directory, • Microsoft 365, Azure, • Google Workspace / Google Cloud, • Cisco Meraki, • JAMF, Kandji, JumpCloud, • Synology, • Adobe Creative CloudCandidate Profile, • Proven experience in First-line and Second-Line IT Support, supporting Apple laptops and macOS focused environments, • Strong working knowledge of macOS and Windows, • Confident troubleshooting across desktop, server, and networking environments, • Excellent customer-facing and written and verbal communication skills, • Able to work independently and as part of a support team, • ITIL or similar service management experience desirable, • Degree in IT or related discipline preferred but not essentialWorking Model, • Primarily remote, with customer interaction via remote support tools, • Dedicated home office required, • Hybrid working anticipated, with occasional working in Central London officePackage, • Salary up to £38,000 per annum, • Pension (after 3 months), • Private healthcare (after 6 months), • Staff discounts, • Apple laptop provided, • Training and professional development opportunities, • Birthday leaveEligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Robert Half Technology are assisting a market leading real estate organisation to recruit a IT Support Engineer on a 3 month contract basis Role • The IT Support Engineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone or internal ticketing system., • To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent., • To develop support documentation where required to improve the user experience., • To develop their skillset in-house with a clear progression expectation to higher levels of expertise., • Provide on occasion out of hours support as required., • To assist the Group Technology and wider Information, • The IT Support Engineer will have a proven track record of supporting complex disparate networks., • Supporting all levels of the business users including VIPs, managing expectations and seeing a problem through., • All Microsoft desktop OS (Win7+), • Microsoft Server 2008 and higher, • Active Directory, • Group Policies, • DNS / DHCP, • Microsoft O365, • Citrix, • WIFI technology, • Remote Connectivity tools, • Cloud based tools, • Market leading real estate organisation company, depending on experience The salary range/rates of pay is dependent upon your experience, qualifications or training. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.

Support Worker Are you looking for a career with the satisfaction of knowing you can make a positive difference to someone’s life? Becoming a Support Worker at Certitude means you can have fun while supporting people to develop new skills, meet new people and live the life they want. Salary: £25,702 - £27,080 per annum Hours: Full-time - 37.5 hours per week Job Type: Permanent – Full-time Service: Learning Disabilities Location: Camden / Ealing / Hillingdon / Hammersmith & Fulham Benefits • A stimulating work environment full of opportunities to learn and develop, • 25 days’ annual leave + bank holidays & enrolment onto a pension scheme, • 24-hour Employee Assistance, • Paid Enhanced DBS, • Eye care vouchers, • Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase About the role As a Support Worker, you will work directly with people in their homes and in the community. You will be expected to support people with a variety of needs, enabling them to live the lives they want. Duties will include: • Building great relationships with people we support and the people important to their lives, • Promoting choice and participation when supporting people with daily tasks, • Co-creating opportunities for people to try new things and offering information to support people to make their own choices, • Offering personalised support by working with people’s strengths to build their confidence and overcome obstacles with the aim of achieving their goals, • Encouraging people to participate in activities that bring them joy and meaning About you We recognise that everyone, regardless of their personal history, has talents, abilities and unique personal qualities. Through a focus on individual strengths, abilities and capabilities, our person-centred way of thinking and working inspires people to be their best. To be a Support Worker at Certitude, it is essential you: • Can motivate others and build their confidence to try new things, meet new people and achieve what they want to achieve, • Are practical and organised, • Are able to make and maintain great relationships and support others to develop their own relationships, • Can use a range of standard and non-standard technology, such as the internet, emails, databases, Microsoft Office applications, a smart phone / iPad You will be given training, development and coaching to help you feel confident in providing great support and to help you advance in your career. About the Organisation We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude. Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours. Do you want to be a Support Worker at Certitude? Select the apply button, complete an application form and someone from the Recruitment Team will be in touch! A job description and person specification are also available via the apply button. If you have any questions, please email us. All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and support provided and we welcome applications from all sections of the community. We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered. Support, Worker, Camden, Ealing, Hillingdon, Hammersmith & Fulham, London, Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP.

Step Into a Career-Defining Role with One of Fintech’s Rising Stars Are you a hands-on QA Testing Engineer, with a particular focus on workflow-heavy debt recovery processes? At Debt Register, we’re not just transforming the way global businesses recover payments. Join a high-impact, award-winning team and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. The Role at a Glance: QA Testing EngineerEpsom, Surrey HQ Hybrid or Remote Working£30,000Plus BenefitsFull time, Permanent Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More… Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Manual Functional Testing (SaaS / Enterprise Software). Multi-Step Workflow Validation. State Transition & Timing Logic Testing. Financial Data Accuracy & Reconciliation Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The QA Testing Engineer Role: You will be responsible for manually testing complex end-to-end scenarios (timed events, state transitions, escalations, payments, exceptions), ensure data consistency in financial figures, and help improve overall test coverage by partnering with engineering and automation efforts. This role is ideal for someone who enjoys deep functional testing, is comfortable validating financial data and multi-step processes, and can communicate defects clearly and precisely. Your Responsibilities: Manual Workflow Testing • Test end-to-end chasing flows, including triggers, escalations, exceptions, and regressions. Data Accuracy & Consistency • Reconcile dashboards with source records and validate calculations, edge cases, and payment rules. Defect Reporting & Collaboration • Raise clear, actionable bugs and flag gaps against business rules.• Align with Product and Ops on expected outcomes for complex logic. Supporting Automation • Maintain automation-ready test cases.• Identify high-value scenarios and improve testability with engineering. About You: Essential • Experience in manual functional testing within SaaS or enterprise software.• Confident testing complex, multi-step workflows, including state and time-based logic.• Strong attention to detail, especially with figures and records.• Clear, concise written communication engineers can act on quickly. Nice to Have • Experience testing financial systems (billing, invoicing, payments, ledger-style data).• Familiarity with test automation principles and automatable scenarios.• Exposure to tools like Jira/Linear, TestRail/Xray, Postman, SQL, or APIs.• Understanding of QA concepts (risk-based, boundary, equivalence testing). This is a rare opportunity to join a fast-growing, award-winning FinTech at a pivotal stage - post-MVP, scaling with enterprise clients, and building the foundations for global growth. Interested? Apply here for a fast-track path to the Hiring Manager Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Local Authority Planning, Senior Enforcement Officer, South West London Pay rate £36.56 per hour Contract role, Local Government Planning We are recruiting for an experienced Senior Enforcement Officer within Local Authority Planning in South West London • To help support officers in the clearing of backlog of enforcement cases and backfill vacant posts whilst the permanent recruitment drive is underway., • To reinforce planning enforcement as an effective function of the council to protect and enhance the council's reputation., • Estimated to be for a period of 3-6 months. This is a contract role, and you will need to have experience in a similar role. Please get in touch for more information. This is an agency post and we can offer you:-, • A Dedicated consultant who has access to all roles across the UK and is available for you to speak to, • An easy registration process (all done online), • Referral schemes and incentives, • Ongoing compliance managed for you, • Prompt and reliable payroll and lots more. Please contact Graham Leatham on or email for more information. We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn’t the role for you, contact us about other roles.

Pertemps Network Group are delighted to be assisting a reputable housing provider for a Housing Solutions Officer to join their Housing Solutions team.This is a frontline statutory role requiring strong technical knowledge of homelessness legislation, excellent decision-making capability, and the ability to manage complex caseloads with minimal supervision. The successful candidate will play a key role in preventing homelessness, assessing statutory duties, and delivering high-quality, legally compliant decisions.Salary: £22-23 PAYELine Management: NoneWorking Pattern: Hybrid (Minimum 3 days office-based)Role OverviewThe Housing Adviser will provide a comprehensive housing advice and homelessness assessment service in accordance with: • Housing Act 1996 (Part VII as amended), • Homelessness Reduction Act 2017, • The Homelessness Code of Guidance, • Relevant case law and statutory guidance You will be responsible for assessing applications, issuing legally robust decisions, and maximising prevention opportunities to reduce reliance on temporary accommodation.Key ResponsibilitiesHousing Advice & Prevention, • Act as a first point of contact for residents seeking housing assistance via face-to-face, telephone, email and written communication., • Conduct comprehensive housing options interviews in a person-centred manner., • Create, implement and review Personal Housing Plans., • Maximise prevention and relief opportunities to sustain existing accommodation or secure suitable alternatives.Statutory Homelessness Decision Making, • Assess and determine homelessness applications under Part VII of the Housing Act 1996 (as amended)., • Conduct detailed investigations, verify documentation and carry out enquiries including home visits where appropriate., • Accept, refuse or discharge duties in line with legislation, guidance and case law., • Issue fully reasoned and legally compliant decision letters within statutory timescales.Case & Caseload Management, • Proactively manage a varied caseload through continuous assessment and review., • Ensure accurate and timely case recording across all relevant systems., • Maintain detailed file notes and ensure statutory notifications are issued correctly.Temporary Accommodation & Affordability, • Undertake affordability assessments., • Recommend placements into temporary accommodation where prevention options have been exhausted, ensuring compliance with statutory duties and financial considerations.Housing Register & Allocations, • Assess applications to join the housing register., • Verify evidence and determine priority in accordance with the allocations scheme.Safeguarding & Risk Management, • Carry out safeguarding and risk assessments for vulnerable applicants., • Escalate concerns in line with child and adult protection procedures.Legal & Review Work, • Assist with statutory reviews under the Housing Act 1996., • Support responses to legal challenges including County Court appeals and Judicial Reviews., • Liaise with Legal Services and attend court where required.Partnership Working, • Work collaboratively with internal departments and external partners., • Refer cases to appropriate agencies and attend case conferences as necessary., • Liaise with Corporate Anti-Fraud services where fraudulent applications are suspected.About YouWe are seeking a driven and technically competent housing professional with:, • Detailed working knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017., • Experience assessing and determining homelessness applications., • Ability to interpret and apply complex legislation and case law., • Experience managing a demanding caseload with minimal supervision., • Strong written skills with the ability to draft legally defensible decision letters., • Confidence in conducting interviews and making evidence-based decisions., • Experience working within a performance-driven environment., • Excellent partnership and stakeholder engagement skills.Core Competencies, • Complex problem-solving: Ability to navigate statutory frameworks and deliver clear, practical solutions., • Critical thinking: Evidence-based decision-making using analytical reasoning., • Creativity: Applying innovative approaches to prevent homelessness and improve outcomes., • People-focused approach: Strong interpersonal capability and collaborative working style., • Emotional intelligence: Managing sensitive conversations with empathy and professionalism., • Judgement & accountability: Making sound decisions in ambiguous or high-pressure situations., • Negotiation: Influencing outcomes with landlords, partners and stakeholders., • Service excellence: Commitment to delivering high standards of customer care., • Cognitive flexibility: Ability to adapt to legislative change and service transformation.Why Apply?This is an excellent opportunity to join a forward-thinking housing provider committed to delivering high-quality statutory housing services and meaningful homelessness prevention outcomes.Apply now for the Housing Solutions role.

Hours: 8:00am - 16:00pm/9:00am - 17:00pm/ Monday to Friday. *office based 5 days a week Salary: maximum £32,000 per annum + travel expense up to Zone 6 Location: London GlobaI IT company is looking for a IT Helpdesk Engineer. IT Helpdesk Engineer - Principal Accountabilities • Provide 1st and 2nd level troubleshooting and support via email, phone, remote access, ticket system and chat tool., • Manage cases using IT support ticket systems and ensure timely resolution., • Liaise with vendors until case closure., • Perform IT administration and implementation in Windows Server environments and MS365 portal., • Configure IT elements for day-to-day service delivery., • Prepare and kit PCs, mobile devices, and peripherals., • Install software on PCs and mobile devices., • Conduct proof-of-concept and acceptance testing., • Assist with pre-sales and post-sales activities related to helpdesk proposals., • Plan and design enterprise IT environments., • Manage project and service delivery schedules., • Attend customer meetings and maintain strong relationships., • Ensure secure operations and maintain a tidy environment., • Document implementation and modifications., • Prepare detailed reports for customers and management as required., • Provide temporary or long-term onsite support when necessary., • Occasional international travel and early shift coverage or out-of-hours support may be required., • Proven customer service experience., • Maintains strong self-discipline and time management skills to ensure a punctual 8:00 a.m. start time in both office and home., • Familiarity with PC hardware and mobile devices., • Strong knowledge of Microsoft Active Directory and MS365 administration., • Familiarity with Microsoft Windows 11, Windows Server, MS Office, and antivirus software., • Certifications in PC, server, network, and ITIL are advantageous., • Basic knowledge of cloud services (AWS, Azure) and networking (routers, switches, firewalls).Business-level written and verbal communication skills in English., • Written and verbal communication skills in Japanese is an advantage., • Strong documentation skills (meeting minutes, work procedures, reports).Excellent time management, reliability, and customer-focused mindset., • Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI). MS PL-400 certification preferred. Please follow us on Linkedin: company/people-first-team-japan We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Service Acquisition Officer Location: Richmond & Wandsworth (3 days per week onsite)Rate: £26.04 PAYE / £34.03 UMBContract:3 months - with potential extensionDirectorate: Adult Social Care - Strategic Market Management & Service Acquisition About the Role We are seeking a proactive and detail-oriented Service Acquisition Officer to join the Strategic Market Management and Service Acquisition Team-an essential function supporting Adult Social Care across Richmond and Wandsworth. In this role, you will be responsible for micro-commissioning care packages and placements with a variety of social care and transport providers, ensuring service users receive the right care, at the right time, and at the right cost. You will work collaboratively with social workers, external providers, NHS colleagues, and internal teams to secure high-quality, value-for-money services. Key Responsibilities • Micro-commission straightforward care packages and placements using strength-based approaches., • Select appropriate providers in line with commissioning and contractual requirements., • Prioritise and optimise use of block contracts and existing contracted services., • Negotiate provider costs to ensure best value (e.g., obtaining multiple quotes, using dynamic purchasing systems)., • Commission placements on behalf of the NHS when required., • Escalate provider concerns (capacity, reliability, KPI performance) to senior managers., • Engage with the social care provider market through both digital systems and traditional methods (phone/email)., • Maintain strong working relationships with providers to support timely, cost-effective service delivery., • Ensure all documentation and contractual information sent to providers is accurate., • Collate and present market data (capacity, voids, provider intelligence, costings) to the Senior Commissioning Manager., • Represent the team at meetings when delegated, providing key updates and actions.Generic Responsibilities, • Contribute to continuous service improvement across the Shared Staffing Arrangement., • Adhere to Codes of Practice, including data protection, health and safety, and professional conduct., • Promote equality, diversity, and inclusion in all aspects of work., • Understand and implement safeguarding responsibilities for adults, young people, and children., • Undertake any reasonable duties required within the scope of the post.Requirements, • Must be able to attend onsite 3 days per week - essential., • Strong communication, negotiation, and relationship-building skills., • Experience in commissioning, brokerage, procurement, or social care environments (desirable)., • Ability to manage workload efficiently and maintain accurate records. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Regional Performance & Improvement Assessor - London & Essex £58,350 plus 5k car allowance Excelcare is a privately owned nursing and care home provider established for over 34 years. Our London and Essex Region comprises 15 care homes and we have an excellent opportunity for a Regional Performance & Improvement Assessor to join our strong and well-established Home Management and Regional Team. Purpose of the role Reporting to the Head of Care Quality Governance and working alongside a second Performance & Improvement Assessor your role will be to undertake audits and reviews to support and embed the Company’s quality Framework in relation to the delivery of care offered to the people we support and the overall management of the homes. To understand and monitor the practices withing the homes in line with Company standards and measure outcomes, checking that our services are effective for the people who use them. About the Regional Performance & Improvement Assessor role • To work within the Company’s Quality Framework to monitor the identified Key performance indicators for Oversight and Governance., • Work together with auditors in our other two regions to ensure that requirements of the quality framework are me together., • Co-ordinate audit and visit schedules in line with regulatory, contractual and company requirements and in collaboration with the Home Managers and DROD., • To ensure that each home has the required suite of audits completed in line with the Quality framework., • Undertake pre-audit research and collate data to prepare for audits and identify areas of interest., • Record, analyse and report findings from audits and quality reviews ensuring that the identified company systems are used in full., • Produce SMART action plans on the company’s system in line with audit and review findings, supporting company-wide continuous improvement ensuring they are high quality and timely feeding back to the Deputy Regional Operations Director (DROD) and Regional Operations Director (ROD)., • To raise safeguarding or serious non–compliance and risk issues to the Home Manager, (DROD) and ROD as appropriate for any risks identified., • To ensure that all audits are completed in a non-bias approach and support in provision of any information in relation to audits or audit reports completed., • To provide a monthly report for each home on the barriers, themes etc identified., • Provide feedback on audit tools and how scoring reflects findings to ROD and raising identified scorings with the Care Quality & Governance team and Chief Operating Officer., • Promote a culture of openness, honesty and transparency around clinical governance matters through encouraging the sharing of practice and recognition of areas of improvement and excellence., • Ensure that your own mandatory/statutory training is always up to date., • Report on status of mandatory/statutory training as part of the audit process, • Maintain up-to-date knowledge of CQC regulations and standards as well as legislative requirements in line with the Health and Social Care Act 2008 & Health, Social Care Act code of practice on the prevention and control of infections 2008, Health and Safety at work act 1974 and the Management of Health and Safety at Work regulations 1999, Food Safety standards Safer food, better business 2019., • Set clear lines of communication (e.g., via email, Teams meetings, etc) to individual homes and teams with updates regarding oversight and governance., • Ensure you work to the Excelcare values in all interactions, striving to achieve outstanding for the people who live in our care homes, team members, families, and external professionals., • A Management, audit or nurse qualification in the Health and Social care space would be desirable., • Competent in the use of auditing systems, • Experience of working in nursing/care homes., • Experience of managing quality and governance within the health and social care sector, • A detailed and accurate report writer – able to present complex information to a variety of audiences., • Competent user of MS Office packages and systems, • Experience of observing and assessing skills and providing constructive feedback., • Car owner and full driving licence to be able to travel across services as required – car allowance and business mileage is paid from the regional office., • Flexibility to travel across regions and to our Support Office in Bromley as necessary., • Able to work independently and part of a team., • Excellent communication and organisation skills., • Ability to identify trends and themes., • Ability to remain impartial., • Understanding of CQC regulations and legislation, • 25 Days holiday plus bank holidays, • Free parking*, • DBS Certificate paid for by Excelcare*, • Contributory Pension Scheme, • Discretionary Company Bonus Scheme, • Annual Salary Review, • Comprehensive Induction Program, • Refer a Friend Scheme rewarding up to £500 for every person you refer*, • Team Appreciation Days If this sounds like your next career move, please apply online today.

Senior Backend Engineer (Node.js, TypeScript)Outside IR35 | Up to £600/day | 6 monthsUK/EU Remote | ASAP Start We're supporting a recently acquired sports and gaming technology business as they strengthen their senior engineering capability across core backend platforms and data systems. They're hiring 2x Senior Backend Engineers to take technical ownership across a complex CMS, data platforms and integration-heavy services. These are hands-on senior roles focused on delivery, architecture, and mentoring within a distributed engineering team. The work is centred around scaling core backend systems, improving performance and reliability, and building integrations across internal services. One of the roles will also support HubSpot integrations, though this is a nice to have rather than a core requirement. The RoleYou'll be working across Node.js and TypeScript services that power multiple websites, internal tools and commercial data platforms. This is a technical leadership position without line management, suited to engineers who can drive system design decisions while remaining hands-on. You'll contribute across backend development, architecture, and delivery, helping raise engineering standards and reduce reliance on the central architect. Key Focus Areas Backend development across Node.js and TypeScript services Building and improving APIs, integrations and data-driven systems System design, architecture input and scalability work Mentoring engineers and improving technical standards Working closely with product, delivery and engineering leadership Leading integration work across multiple internal platforms* Supporting CRM/HubSpot integrations in one of the roles (nice to have) Tech EnvironmentNode.js, TypeScript, JavaScript, APIs, microservices, cloud platforms (AWS/GCP/Azure), data integrations, distributed systems. What They're Looking For 6-10+ years backend engineering experience Strong Node.js and TypeScript background in production environments Experience working on large, complex backend systems System design and architecture capability Experience mentoring or acting as a technical lead Strong integration experience across APIs and services Nice to Have Experience integrating HubSpot or similar CRM platforms DevOps/SRE awareness Experience in gaming, sports, fintech or high-scale consumer platforms Marketplace or booking-style platform experience Package Outside IR35 Up to £600/day 6 month initial contract (strong extension potential) UK/EU remote with optional London presence 2 stage interview process ASAP start preferred This is a high-impact role for senior backend engineers who want to take ownership of core systems, lead technical delivery and help shape the next phase of platform growth. To Apply, please email directly.

Robert Half are supporting a London based financial services organisation with their search for a 2nd Line Support Engineer to join the team on a permanent basis. This role is ideal for someone with strong end user computing experience, excellent troubleshooting skills, and a solid understanding of modern endpoint security and device management. Role The 2nd Line Support Engineer will be responsible for the support, stability, and security of end user devices across Windows, iOS, and Android. You will manage incoming support requests via email, phone, and internal ticketing systems, ensuring timely escalation and resolution. Key duties include: • Providing 1st and 2nd line support across laptops, mobile devices, and M365 services., • Working closely with site-based IT contacts, offering guidance, training, and ensuring consistent support standards., • Creating and maintaining support documentation to enhance the user experience., • Developing your technical skill set with clear progression opportunities into more advanced engineering responsibilities., • Supporting occasional out of hours work when required., • Assisting the wider Technology and Information teams with operational and project based tasks. The successful candidate will have a proven background supporting complex environments, managing endpoint and identity issues. You will be confident supporting users at all levels, including senior stakeholders, and capable of taking ownership of incidents through to resolution. You should have strong experience with: • Microsoft Intune (Endpoint Manager), • Windows 11, • Microsoft Defender for Endpoint, • Entra ID (Azure AD), Conditional Access & MFA, • PowerShell scripting, • Device compliance, security baselines, and vulnerability remediation, • Meraki networking, • Egnyte governance and collaboration tools

At Wanstor, we’ve been delivering award-winning IT solutions for over 22 years, and we’re proud to keep growing year after year. Today, our team is over 200 strong, filled with talented professionals passionate about technology. Wanstor stands at the forefront of the industry with a full portfolio of high-quality services. From our award-winning managed services to our robust data and development capabilities, networking and infrastructure expertise, and unparalleled security solutions, Wanstor is renowned in the market for excellence. Our strong customer references provide a solid foundation for your success. If you’re looking for a place where your skills can thrive and grow, you’ll feel right at home here! We’re looking for several Service Desk Analysts to join our teams. This role will see you working with some of our leading customers providing a first class support experience. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the first voice, the first solution, and the first impression. This role goes beyond answering calls and logging tickets — it’s about owning every challenge, delivering exceptional support, and making a real impact on the day-to-day operations of our customers. What You'll Do • Responding to client’s technical issues via phone and email, triaging reported problems, resolving them, escalating them where necessary to more senior colleagues., • Logging calls using service desk tools ITIL processes, working within these frameworks to deliver customer services levels >90% managing incidents to achieve where possible first call resolution and other company KPI’s., • Maintaining good customer relations, including visiting sites within the greater London area., • Managing user accounts within Office365 and allocating licenses., • Managing Active Directory and Azure services including the creation of user accounts and amending permissions where needed., • Using remote tools such as MDM, Remote control & Chat to resolve user requests., • Deploying PC’s through Windows Autopilot and Intune., • Setting up and configuring Windows based PCs and laptops. What You'll Need You will have already started your journey within IT but are looking to develop your skills within a fast paced and supportive environment. You may have the following experience: - • IT support experience at a 1st line level, • Knowledge of ITIL, incident, problem and change management., • Experience taking responsibility and ownership of stakeholders and projects, • A desire to provide excellent, proactive, customer service, • Well organised, able to multitask and work autonomously, • Positive and energetic, • Happy to work a variety of shifts including weekends

1st Line Support Analyst (Applications & Networks) £30,000–£35,000 per annumLocation: Central LondonIn Office 5 days per weekShift Pattern: Starting with 1 month of 8:00am–16:30 & then you will go onto a shift pattern which is either earlier or later starts (Mon–Fri) Are you a proactive, customer-focused IT support professional looking to build your career in a fast-paced environment? We’re looking for a 1st Line Support Analyst with strengths across business applications and network connectivity to join my client's growing team. You’ll be the first point of contact for technical issues, ensuring our users receive efficient, friendly, and effective support to keep our operations running smoothly. Key Responsibilities User Support • Provide first-line support via phone, email, and ticketing systems., • Troubleshoot login issues, performance failures, and configuration queries., • Diagnose Wi-Fi, VPN, and LAN connectivity issues., • Log, categorise, prioritise, and track all incidents and service requests., • Monitor system alerts, dashboards, and network tools to spot early issues., • Maintain internal knowledge bases, FAQs, and troubleshooting guides., • Knowledge of Windows OS and core networking (TCP/IP, DNS, DHCP)., • Understanding of VPN principles, Wi-Fi troubleshooting, and connectivity basics., • Experience supporting enterprise applications, authentication, and access issues., • Familiarity with ticketing tools such as ServiceNow, Jira, or Freshservice., • Excellent communication skills—able to translate technical concepts for non-technical users., • Strong analytical skills with a structured approach to problem solving., • Customer-focused attitude, with patience and professionalism., • Exposure to Active Directory or Azure AD., • Basic understanding of ITIL processes., • Experience with remote support tools., • Proactive, curious, and eager to learn, • Calm under pressure, • Detail-driven with strong documentation habits, • Collaborative, but able to work independently when required

Are you looking for a company that will encourage you to grow and improve? About the company A rapidly growing Managed Service Provider is seeking an experienced 1st/2nd line support engineer to join their IT team. The ideal candidate will have some experience within an MSP, they would be eager to learn and up-skill themselves via courses/ exams as well as be confident enough to take the initiative , Responsibilities • 1-2 years of User Desktop Support experience - i.e. solid desktop support skills., • Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues., • Microsoft Office - resolving customer issues on all versions., • Server administration (e.g. Active Directory, group policy, logon problems including remote logon issues)., • Microsoft 365 Administration (Exchange, SharePoint, OneDrive) - e.g. mailbox limits, mailbox sharing, file and folder permissions., • Smartphone email support (e.g. mailbox setup and synchronisation issues)., • A self-managing individual with attention to detail and documentation, aware of how to interact differently and prioritise depending on level of seniority of the end user., • At least 1- 2 year exp in support role, • Previous exp in MSP, • Performance-related salary increases (biannual within first 2 years, annual thereafter) and annual bonus., • Bi-annual performance review with management to focus career progression., • Pension., • Remuneration of all work expenses., • Microsoft training plan - study material, study leave and exam costs provided. Bonus of £500 for every exam passed towards certification., • Regular opportunities for overtime., • Long service increases in holiday allocation - 1 day extra 1 holiday per 1 year of service.

We are looking to recruit a Youth Engagement Officer in the Youth Justice Team within Tower Hamlets. The successful candidate will be working in a well-structured, organised team who are growing their youth justice staffing levels.This is a fantastic opportunity to join a stable working environment with experienced leadership, whilst receiving regular supervision and training opportunities. London Borough of Tower Hamlets ensure that their workers have as much support as possible, helping them to keep a really good work life balance!The responsibilities of the Youth Engagement Officer includes: • Lead the planning and delivery of one-to-one support for children and young people allocated in the youth justice services assessed as high risk and meeting Intensive Supervision and Surveillance (ISS) criteria., • This requires excellent engagement skills with vulnerable young people subject to statutory intervention from the youth justice service as part of a Court order., • To create alongside the Youth Justice Service Case Manager a weekly Intensive ISS timetable., • To plan, deliver and review support packages designed to ensure a high standard, smooth and consistent delivery of timetabled activities for young people and their families including the services of other agencies., • To deliver specific interventions with children and young people on a one-to-one and group work basis contributing towards supporting children's desistance from offending, safety & wellbeing and risk of harm to others., • Developing, organising and facilitating community reparation placements. Supervising children/young people attending these community reparation placements and monitoring attendance to support Youth Justice Service practitioners to manage interventions. Keeping records up-to-date and ensuring compliance and enforcement in line with the Youth Justice Service breach procedure, and through the Court process when necessary., • Lead the planning, facilitation and evaluation of the Youth Justice Service 'youth forum'., • The hours of this role as 35 hours per week. Please note that this can include working in the early evening as well as providing occasional cover for appointments/reparation on Sunday's. The ideal candidate will have:? Eligibility to work in the UK? Previous Youth Justice experienceWorking with Ackerman Pierce you will be guaranteed weekly payment and access to continued profession development, including a dedicated consultant to support you through the interview and on boarding process. The position offers a long contract within a stable supportive team with a great location and excellent transport links as well as being close to central London.To discuss this vacancy or any similar vacancies we currently have available in London, please email your updated CV or contact Carmen Thong for more information.

We are looking to recruit a Qualified Social Worker in the Mental Health Team within Hackney. The successful candidate will be working in a well-structured, organised team who are growing their social worker staffing levels.This is a fantastic opportunity to join a stable working environment with experienced leadership, whilst receiving regular supervision and training opportunities. London Borough of Hackney ensure that their social workers have as much support as possible, helping them to keep a really good work life balance!The responsibilities of the Social Worker includes • Working with Vulnerable Adults with Mental Health, • Care management, • Report writing and assessment, • Carrying a caseload of service users, • Liaising with other professional bodies whilst working within the Mental Health Act, • Safeguarding Adults, • Self-directed support/personal budgets The ideal candidate will have:, • Social Work England registration, • Eligibility to work in the UK, • Social Work qualified (MA/BSc/DipSW/CQSW/MSc/BA) Working with Ackerman Pierce you will be guaranteed weekly payment and access to continued profession development, including a dedicated consultant to support you through the interview and on boarding process. The position offers a long contract within a stable supportive team with a great location and excellent transport links as well as being close to central London.To discuss this vacancy or any similar vacancies we currently have available in London, please email your updated CV or contact Carmen Thong for more information.

Barnet Council is seeking an experienced Referral & Assessment Team Manager to join our Children's Social Care service. This is an excellent opportunity to lead a stable, well-established team within a supportive and forward-thinking borough. About Barnet Barnet is one of London's largest and most diverse boroughs, known for its strong community networks, good transport links, and commitment to delivering high-quality services to children and families. The council has invested heavily in workforce stability, reflective practice, and manageable caseloads, making Barnet a popular and reputable place to work. The Role As Referral & Assessment Team Manager, you will: Provide strong leadership and day-to-day management of a busy R&A team Oversee high-quality assessments, decision-making, and threshold management Support and develop social workers through regular supervision and guidance Ensure statutory timescales and quality standards are consistently met Work collaboratively with partner agencies to achieve the best outcomes for children Working Arrangements Hybrid role: 2 days per week in the office Participation in duty rota every 6th week Competitive rate of £43 per hour About the Team This is a stable team with low turnover, supported by experienced senior management and clear practice frameworks. The service values consistency, collaboration, and realistic workloads, allowing managers to focus on quality practice and staff development. Requirements Minimum of 3 years' permanent experience within children's social care Extensive prior experience as a Team Manager (Referral & Assessment or similar frontline service) Strong knowledge of statutory frameworks, safeguarding thresholds, and performance management Proven ability to lead, motivate, and support social work teams If you are an experienced Team Manager looking for a well-supported role in a stable London borough, Barnet offers a rewarding opportunity to make a real difference. Don't forget...Eden Brown Synergy offers a £250 referral bonus for Social Workers. If this role isn't for you but you know someone suitable, ask them to get in touch. £250 could be on it's way to you! Your expert recruitment consultant is Becky Dewis, call today on or email Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy. Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Role: Contact Center Engineer (RingCentral) - German Speaking Location: Remote - UK Salary: £300 - £350 PD ?Profile We are working with a company that are globally recognised in what they do and are helping millions of people around the world live a better life. They are looking to add a RingCentral Engineer to their team on a 12-month contract to help with Contact Center platform configuration, development, customization, integration, and technical documentation to ensure overall system performance, accessibility, and usability. As a RingCentral Engineer, you will bring background in support of cloud contact center environments and technologies within the UCaaS and CCaaS space such as IVR, ACD, WFM, OmniChannel, Quality Management, interaction recording, CRM integrations, interaction routing, porting, number management, and security adherence. This position will identify key customer requirements and present contact center solutions, primarily with RingCentral with NICE CXone, that meet those requirements, and deliver on strategic contact center initiatives through planning, design proposals, developing POC's, business partnership, vendor engagement and team partnership. Key Responsibilities • Work collaboratively with business partners, vendors, and internal technical teams to design and transform the contact center cloud platform functionality and solutions to enhance the customer and end user experience as designated by the GCC team., • Identify and prioritize the technical deliverables of platform components; participate and recommend the direction of the platform and ensure completeness of requirements and functional architecture analysis for the design and implementation of solutions., • Collaborate and develop towards a single and unified interface Agent Desktop solution, focusing on functionality (agent and administrator) to manage phone, email, and chat., • Lead/coordinate technical support efforts related to contact center application, perform root cause analysis, resolve escalated cases, and inform future preventative measures., • Experience designing, implementing, and supporting cloud contact centers., • Knowledge of applications integration and ability to collaborate with peers and other technical teams to achieve product/solution integration deliverables (CTI, analytics, CRM, other integrations). INDIT Planet Recruitment is acting as an Employment Business in relation to this vacancy.

Netsuite Consultant- £70k- Remote Anderson Frank International has been retained by a globally recognised, market-leading organisation headquartered in the UK. Renowned for excellence and backed by an exceptional brand reputation, this business continues to set the standard within its industry. As part of its ongoing growth strategy, the company is making significant investment in its technology function, offering a unique opportunity to join a high-performing team driving innovation and sustained, long-term success. We are searching for an experienced NetSuite consultant to play a key part in Netsuite delivery, with a strong focus on operational process design, user readiness and training delivery. You will be teaming up with high-calibre NetSuite specialists, entering an environment that knows exactly what success looks like. This is a great opportunity for a candidate to come into a thriving organisation, with unique opportunities for growth and success. Role & Responsibilities • Lead operational process workshops (O2C, P2P, inventory, project operations) to define AS-IS / TO-BE design, • Work alongside implementation partners to ensure workflows, approvals and roles reflect business needs, • Develop and deliver structured end-user training ahead of go-live, • Produce training guides, SOPs and process documentation, • Support UAT from an operational perspective, ensuring scenarios reflect real business use, • Proven NetSuite implementation experience (end-to-end or phase delivery), • Strong understanding of operational workflows within NetSuite, • Experience delivering training as part of ERP go-lives

We’re looking for a UK-based Junior Full Stack Engineer to support development on our sustainability and digital learning platforms. You’ll be a curious and ambitious engineer who takes pride in writing clean, thoughtful code, enjoys solving real-world problems, and is excited to grow your skills while building technology that makes a meaningful impact. The Role at a Glance: Junior Full Stack Engineer Old Street, London / Hybrid Working / 1 day a week in the office £35,000 Plus fantastic benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more… Permanent - Full Time Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Heads-Up - We really value a short intro covering note :-) Who we are: Action Sustainability is a leading consultancy with the aim of inspiring sustainable business. Our team comprises 60+ full and part-time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues, and we are proud of our reputation for leading the thinking in this area. Action Sustainability drives lasting change in sustainability through innovative technology, expert advisory, and award-winning learning solutions. They partner with leading organisations, including the NHS and Houses of Parliament, to create measurable impact across industries. As the delivery team behind the Supply Chain Sustainability School, we lead global collaboration to accelerate sustainability. An accredited Living Wage employer, we’ve been recognised by Best Companies with a 'One to Watch' status for their commitment to an outstanding workplace. We prioritise regular wellbeing check-ins, ensure employees are heard, and offer mental health support. Our competency framework enables employees to shape their career paths with clear development goals, while managers receive coaching, mentoring, and peer-sharing opportunities to enhance their leadership skills. This comprehensive approach supports an environment where personal and professional growth thrive. About the Role: You’ll work closely with senior engineers to build and improve features that impact thousands of learners, while developing your skills in modern web development and AI-assisted engineering. We make as much use of AI as possible and intend to expand its use so you’ll be encouraged to use AI tools responsibly to learn faster and ship better. Key Responsibilities: • Support the build and maintenance of custom Moodle plugins, themes and features (with guidance), • Write clean, reusable PHP and contribute to modern, responsive UI work (HTML/CSS/JS), • Assist with RESTful APIs and system integrations (implementing defined tasks), • Fix bugs, improve existing code, and contribute to small-to-medium enhancements, • Write and maintain unit tests (and contribute to Behat tests where relevant), • Participate in code reviews as a learner (receiving feedback and making improvements) System Support & Quality • Help troubleshoot issues and improve performance under supervision, • Follow best practices for accessibility, GDPR and data protection (with support), • Contribute to QA processes and data integrity checks Collaboration • Work within a cross-functional agile team (engineers, product designer, product manager), • Communicate progress clearly and ask for help early when blocked, • Engage with stakeholders (e.g., Learning Technologists) mainly via your team lead About You: • English proficiency and UK work authorisation, • 1–2 years commercial experience (or equivalent demonstrable experience/portfolio) in • • PHP/web development Working Knowledge of: • PHP fundamentals, • HTML, CSS3, JavaScript, • Relational databases (PostgreSQL/MySQL), • Git Desirable: • Exposure to Moodle or other LMS platforms, • Docker basics, • Any experience using AI coding tools effectively, • Familiarity with WordPress What’s on Offer: • A competitive market salary of £35,000, • 25 days + 8 statutory holidays, plus an extra day for your birthday, • Hybrid working, • 8% employer pension contribution, • If we exceed targets, the full team gets rewarded through our profit share scheme, • Discretionary bonus, • Fitness allowance, • Enhanced maternity/paternity pay and childcare schemes, • Volunteer days, • Access to our vibrant Old Street office featuring a lounge, café bar, gym, and rooftop terrace, • Leverage professional memberships and development programmes tailored to your career aspirations. Apply today and join a team that’s driving change, inspiring action, and leading the way in sustainable supply chains. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

3rd Line IT Support Engineer - Up to 60K - Hybrid (3 days in office) - Farrindgon, LondonAn exciting new opportunity has become available for a 3rd Line IT Support Engineer within a Microsoft Gold Partnered Managed Service Provider (MSP) in Farringdon. Hybrid working is available with 3 days in office. We are looking for enthusiastic, passionate 3rd Line IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.3rd Line IT Support Engineer experience: Windows Server 2008/2012/2016 Microsoft Office 365 (Email, SharePoint, OneDrive, Compliance) Azure Active Directory Microsoft Intune and Auto Pilot Microsoft SharePoint Online Exchange2007/2010/2013/2016 Server Active Directory, DNS, DHCP and Group Policies Multi-Site VPN and connectivity solutions Networking & Wi-Fi Infrastructure experience Server Virtualisation experience Security, 2FA & Firewalling Backup/DR troubleshooting & management Dell & HP hardware troubleshooting Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met* Experience working within a Managed Service Desk providerWe are not expecting the 3rd Line IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.You will be self motivated 3rd Line IT Support Engineer, a good communicator and have a natural desire to create an fluid environment. The successful 3rd Line IT Support Engineer should have strong problem solving abilities, organisational skills and the ability to work as part of a team.Apply now for immediate consideration for this 3rd Line IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.

We are currently looking for a skilled Level 2 Helpdesk Technician to join a dynamic and growing IT services organisation. This is an excellent opportunity to work in a fast-paced environment supporting a diverse client base across multiple platforms and technologies. The Role: As a Level 2 Helpdesk Technician, you will provide remote and on-site technical support to end users. You will troubleshoot, diagnose, and resolve a wide range of IT issues, escalating more complex problems when necessary. Your focus will be on delivering excellent customer service while ensuring systems run efficiently and reliably. Key Responsibilities: • Provide remote support via phone, email, chat, or ticketing system., • Diagnose and resolve technical issues related to hardware, software, networking, printers, scanners, and other devices., • Visit client sites as needed for installations, maintenance, or repairs., • Escalate complex issues to senior technicians or external vendors., • Maintain accurate records of tickets, incidents, and client interactions., • Support internal systems and perform routine upkeep., • Stay up to date with emerging technologies and best practices., • Responding to incoming support requests and resolving technical issues promptly., • Guiding users through step-by-step solutions., • Installing and configuring devices, software, and accounts for new users., • Performing internal system administration tasks., • Collaborating with other technicians, vendors, and stakeholders to resolve escalated issues., • Proven experience in a busy IT helpdesk environment, handling tickets effectively., • Experience setting up devices and accounts, including mobile devices and email configuration., • Proficiency with Active Directory, shared folders, and domain structures., • Strong troubleshooting skills across PCs, mobile devices, hardware, and telephony systems., • Familiarity with diagnostic tools like Command Prompt and Event Viewer., • Proficient in Office 365 administration, document management, and internal communications., • Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs)., • Basic knowledge of cloud platforms such as Azure and AWS., • Experience working across Windows, macOS, and Linux environments.

Are you passionate about teaching and empowering individuals with the skills they need to succeed in the legal tech sector? At Nexian, we’re more than just a technology consultancy - we’re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we’re driving a new era of modern, cloud-based operations for law firms across the UK The Role at a Glance: Legal Tech Technology TrainerUK Remote £45,000 - £60,000 Depending on ExperiencePlus Benefits: 5% pension contribution, flexible core hours Company Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Technology training delivery (virtual & in-person). Legal practice management systems (PMS) (Actionstep a bonus). Microsoft 365 & Power Platform expertise. End-to-end training programme development About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We’re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We’re a small, friendly team that’s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you’ll be hands-on and involved in making sure every client experience exceeds expectations. What You’ll Be Doing: As a Trainer at Nexian, you will be responsible for delivering high-quality training programs that ensure clients and internal teams have the knowledge and skills to use our digital solutions effectively. This includes software tools like Actionstep, Microsoft 365, Power Platform, and other strategic tools in our tech stack. Your role will involve designing and delivering training content, evaluating learning outcomes, and providing ongoing support to learners as they integrate new systems into their daily workflows. You will collaborate closely with project managers, technical teams, and client services to tailor training solutions to specific needs, ensuring that both individuals and teams are fully equipped to succeed in their use of our technology. Key Responsibilities: • Design, develop, and deliver engaging and comprehensive training programs for clients and internal teams. • Create customised training content based on the client’s needs and technology stack. • Conduct both virtual and in-person training sessions, webinars, and workshops. • Assess learner performance and provide feedback to ensure understanding and application of training material. • Work with the implementation team to ensure training is aligned with project milestones and deliverables. • Provide ongoing support and resources to learners after training sessions to reinforce new skills. • Stay updated on industry trends, new technology features, and training methodologies to continuously improve training programs. About You: • Previous experience as a trainer or educator, with a focus on technology solutions. • Experience working in a law firm or with legal software providers is highly desirable. • Familiarity with training methodologies and tools to assess learning outcomes. • Strong communication and presentation skills, with the ability to engage and inspire learners. • Expertise in creating and delivering customised training content for various audiences. • Familiarity with legal technology tools (e.g., PMS, Case Management, Microsoft 365, Power Platform) is a plus. • Passion for education and staying at the forefront of digital learning trends. • Strong interpersonal skills and the ability to tailor training to different learning styles. At Nexian, we’re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don’t just implement systems - we unlock potential. With Actionstep, the world’s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we’re helping firms leave outdated processes behind and embrace a smarter, more connected future. If you’re ready to take the lead in shaping how modern law firms embrace legal tech, this is your opportunity to make a real impact. Join Nexian and empower clients with the confidence, skills and systems they need to thrive in a cloud-first, AI-driven future. Apply today and be part of a team that’s redefining legal technology training across the UK. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Role: Data, Privacy & AI Security Consultant Location: London Level: Associate Manager, Consultant or Senior Analyst Salary: Competitive Salary & Package (Dependent on Experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement As a Team: We are a specialist Data Security and Quantum Security practice, helping organisations translate regulatory, policy and standards-based requirements into practical, scalable technical controls. Our work spans the full lifecycle, from interpreting industry standards and emerging quantum and AI guidance, through to designing and implementing real-world security architectures that work across complex enterprise environments. You’ll work at the intersection of data security, policy, engineering and architecture, contributing to: * Data security and privacy strategy * Standards and regulatory evaluation (e.g. GDPR, data governance frameworks, cryptographic, AI and security standards) * Technical transposition into controls, platforms and operating models * Development of new service offerings, vendor relationships and propositions * Solution shaping and client engagement Our culture values curiosity, structured thinking and collaboration. You’ll learn from a global network of experts while helping to build new capabilities, shape market-facing offerings and deliver measurable outcomes for clients facing their most complex data risk challenges. If you’re looking for a role where you can influence strategy, design solutions, engage with clients and help shape the future of data security, this is an opportunity to grow your career in a high-impact, forward-looking team. Role Summary: A technical and advisory lead specialising in data security, privacy, cryptography and AI security, with a strong focus on securing Productivity data and modern data platforms. You will lead discovery, architecture and design activities, and support complex implementations across M365, cloud, SaaS and AI environments, translating policy, standards, and risk requirements into practical, enforceable technical controls. This role blends deep hands-on technical expertise with client-facing advisory leadership, working across governance, technical controls, and enterprise integrations and leveraging platforms such as Microsoft Purview, Privacy automation and DSPM tooling to reduce data exposure and improve security outcomes. Key Responsibilities: Discovery & Assessment * Lead data security discovery across M365, SaaS, cloud platforms, and AI/ML workflows, identifying sensitive data locations, access patterns and exposure paths. * Analyse data flows and egress channels to understand how data is created, shared and exfiltrated across collaboration tools, endpoints, email, web and AI systems. * Assess the effectiveness of data privacy operations, identifying gaps in coverage, enforcement and operational maturity. * Evaluate cryptographic usage and dependencies, including encryption at rest and in transit, key management practices and emerging cryptographic risk Architecture & Design * Define end-to-end data security and privacy architectures integrating tools to protect data and support privacy. * Inventory cryptographic controls across data platforms, aligning encryption and key management patterns with enterprise security architecture. * Define AI security controls and guardrails, including protections around data ingestion, prompt and output handling, monitoring and prevention of sensitive data leakage into AI systems. * Translate policy, standards and risk requirements into scalable technical designs that can be implemented and operated effectively. Operational Enablement & Delivery * Develop and mature data security operating models, including runbooks, tuning approaches, incident response integration and continuous improvement loops. * Support implementation, tuning and optimisation of information protection, DLP, DSPM and privacy controls, ensuring measurable risk reduction. * Contribute to pre-sales and solution shaping, supporting client workshops, technical designs, proposals and the development of new data security, quantum and AI security offerings. * Help tailor solutions across sectors, adapting core data security capabilities to different threat models and operational environments. What’s in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Closing Date for Applications: 31/03/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. #LI-EU

Raiser’s Edge Database Manager London | Permanent | Full-time An established UK not-for-profit organisation is seeking a hands-on Raiser’s Edge Database Manager to lead, optimise and evolve its Blackbaud Raiser’s Edge NXT CRM. This is a pivotal role at the heart of fundraising performance and supporter engagement. You will own the integrity, strategy and development of the CRM, ensuring it drives income growth, insight and operational efficiency across the organisation. The role: Reporting into senior leadership, you will take full responsibility for the management, optimisation and continuous improvement of the organisation’s Raiser’s Edge / NXT database. Working closely with fundraising, marketing and finance teams, as well as external consultants and Blackbaud support, you will ensure the CRM is accurate, compliant, insight-driven and aligned with organisational strategy. This is both a strategic and hands-on role, ideal for someone who enjoys improving systems, strengthening data quality and enabling fundraising teams to perform at their best. Key responsibilities: • Own the day-to-day operation, maintenance and security of Raiser’s Edge / NXT., • Lead data audits, cleansing, standardisation and de-duplication initiatives to maintain high data integrity., • Develop and deliver a structured CRM improvement roadmap., • Create and document clear processes for data entry, campaigns, appeals and reporting., • Provide user training, guidance and ongoing support to ensure consistent best practice., • Deliver accurate data selections and segmentation for appeals and email campaigns., • Improve automation, streamline financial processes and manage system integrations., • Produce high-quality reporting and analysis for leadership, translating data into actionable fundraising insights., • Ensure compliance with GDPR, HMRC Gift Aid and PECR requirements, including resolving invalid Gift Aid records., • Act as primary contact for CRM vendors and ensure system strategy supports organisational goals. What you will bring: • Significant experience managing Raiser’s Edge / NXT or a comparable nonprofit CRM., • Proven track record in CRM optimisation, restructuring and automation., • Strong data management and segmentation expertise., • Experience supporting fundraising or charity teams in a data-driven capacity., • Analytical and commercially aware, able to translate data into meaningful insight., • Knowledge of GDPR, HMRC Gift Aid and nonprofit compliance requirements., • Confident communicator with strong stakeholder management skills., • Highly organised, able to manage multiple projects and deadlines effectively. Salary, hours & benefits package: • Competitive salary, commensurate with experience, • 37.5 hours per week, typically 09:00–17:30, • 20 days’ annual leave plus 8 bank holidays Appointment subject to a basic DBS check.

We are looking for an 1st line support person office based near wembely this is 5 days in the office You must have some experince or it graduate Please email me only with your latest cv and I will get back to you Job Title: 1st Line IT Support Engineer Hours of work Key Information (Essential) Monday to Friday, 08:30 - 17:30 • Salary is minimum wage, • Must have a basic understanding of Windows 10 and 11, • Must have the right to work in the UK, • Support with fulfilment of Service Requests, Incidents, Monitoring and completion of daily tasks within Service Level Agreements, • Manage incident and service desk tickets through to resolution including knowing when to escalate to 2nd/3rd Line, • Management of Service Desk processes such as Joiners, Movers, Leavers, etc, • Ensure that the Service Desk delivers excellent Customer Service, • Identify and implement improvements to IT services, tools and processes administered and supported by Service Desk, • Improve end user experience of technology within the group and drive initiatives to improve SLA performance of Service Desk deliverables, • Support the Service Desk team by providing guidance on analysis, troubleshooting and problem solving to help expedite resolution when escalating issues, • Encourage and facilitate training of users on platforms, technology and IT strategy for delivering excellent communication and understanding to staff members, • Maintain stock levels and asset inventory of equipment to ensure enough capacity to deal with typical end user problems in a timely fashion., • Provide the team with feedback information regarding changes, maintenance, known problems and new services, to help coordinate team resources Experience and Technical Qualifications • Supporting end users in IT environments, • Azure and On-prem Active Directory administration, • Windows 10/11 OS support, • Understanding of LAN/WAN networking, TCP/IP, DNS, VPN, • Experience using an incident/request helpdesk management system, • Maintaining software and hardware asset management, • Fault diagnosis and troubleshooting for user hardware/software, • Must have a basic understanding of Windows 10 and 11, • Must have the right to work in the UK, • IT graduate or professional already working in IT with a clear IT background, • SharePoint Online, • Mobile Device Management (MaaS360 / Intune) Qualifications and Certifications • IT degree, diploma, or equivalent, • Extensive experience delivering IT support services to a diverse organisation

If you thrive on challenge, enjoy a fast paced environment, and want to take the next step in your career, this could be the perfect opportunity for you. We are looking for an experienced and passionate Care Manager to join an amazing care service. This is a rewarding role where your skills will directly shape high quality, person-centred care and support the growth and success of the service. The Role As Care Manager, you will be heavily involved in the day to day running of the care service, ensuring exceptional standards of care and full regulatory compliance. Your key responsibilities will include: • Leading and managing the daily operations of the care service, • Ensure compliance with CQC regulations, safeguarding & best practice standard, • Overseeing care planning, risk assessments, audits, and quality assurance, • Managing the effectiveness of the service and ensure regular care plan reviews take place, • Building strong, positive relationships with clients, families, staff and external professionals You will be a confident and compassionate with a strong background in care management. You’ll bring both strategic thinking and hands-on leadership to the role. Essential requirements include: • Level 3 Diploma in Leadership for Health & Social Care, • Proven experience within homecare services, • In-depth knowledge of CQC standards, safeguarding, and compliance, • Excellent communication and leadership skills, • Opportunity to lead and shape a growing service, • A supportive environment where your expertise is truly valued, • Career development and progression opportunities Maxim Recruitment Solutions acts as a recruitment agency. Due to the high number of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 5 days please assume that your application has not been successful on this occasion. In line with the GDPR Regulations, we are making you aware that in order to proceed with your application; we may need to contact you via email, telephone and/or text message.

Senior Full Stack Engineer - Python, React, Typescript, Fast API - Healthcare London | Remote first | Outside IR35 | 3 Month FTC An early-stage, AI-led health tech company is hiring a Senior Full Stack Engineer to help build the core patient-facing platform that supports conversational screening, care routing and access to behavioural healthcare services. You will be joining a small, high-calibre team where engineering plays a central role in shaping the product from the ground up. This is a hands-on role focused on delivering high-quality user experiences in React and TypeScript while building and extending the Python/FastAPI services that power the platform. You will work closely with product and design to translate Figma concepts into production-ready interfaces such as real-time chat experiences, booking journeys and personalised care flows, ensuring they feel intuitive while meeting the demands of a regulated environment. On the backend, you will develop and extend FastAPI services, design clean REST APIs, and work with PostgreSQL and SQLAlchemy to manage structured data. You will also contribute to implementing OAuth2 authentication across the stack to enable secure handling of sensitive patient information. The role also involves integrating existing LLM functionality into the product to support conversational experiences. Must haves * Strong experience building user-facing applications with React and TypeScript * Solid backend experience with Python and hands-on work with FastAPI * Experience designing and building REST APIs * Experience working from Figma designs and collaborating closely with product and design teams * Experience implementing authentication flows such as OAuth2 * Comfortable working in a fast-paced, small team environment with ownership of features end to end Nice to haves * Experience with SQLAlchemy and PostgreSQL * Exposure to LLM integrations or tools such as LangChain * Experience working in healthcare, health tech or other regulated environments * Familiarity with HL7 FHIR, EHR integrations or healthcare data standards * Experience building secure systems aligned to HIPAA or SOC2-style environments To apply, please email

Assistant PlannerLocation: London Penguin Recruitment is pleased to be supporting a well respected consultancy in their search for an Assistant Planner to join their London-based team. This is an exciting opportunity for an early-career planning professional to develop their experience within a highly regarded consultancy, working on a wide range of projects across the residential, commercial, mixed-use and regeneration sectors throughout London. The Role As an Assistant Planner, you will support senior members of the team in delivering planning advice and managing applications across a diverse project portfolio. You will gain hands-on experience across the full planning lifecycle, from initial site appraisals through to submission and determination. Key Responsibilities * Assisting in the preparation of planning applications and appeals * Supporting site appraisals and planning research * Reviewing planning policy and development plan documents * Undertaking site visits where required * Supporting senior colleagues on a variety of projects * Liaising with clients, consultants and Local Planning Authorities * Monitoring planning legislation and policy updates Candidate Requirements * A relevant degree in Town Planning or related discipline * Working towards MRTPI Chartership (or willingness to do so) * Some previous planning experience (placement or professional) desirable * Strong written and verbal communication skills * Proactive and organised approach to work * Ability to work both independently and as part of a team What's on Offer * Exposure to a varied and high-quality project portfolio * Supportive and collaborative working environment * Ongoing mentoring and professional development * Hybrid working arrangements * Clear opportunities for career progression This is a fantastic opportunity for an Assistant Planner looking to take the next step in their planning career within a respected London consultancy. If you are interested in this opportunity, contact Joel Bland on or email at .

Customer Services Officer – Adult Social Care Front Door Wembley (near Wembley Stadium) – 100% Office-Based Part Time | 18.5 hours per week | Monday–Friday 4 hours per day £17.33 per hour Fixed Term – Covering Career Break (02/2026–31/07/2026) Basic DBS required Be the First Point of Support. Be the Difference. Our Adult Front Door Service is the gateway to safety, independence, and wellbeing for residents, families, and professionals seeking support. As a Customer Services Officer, you're not just answering calls—you’re guiding people through some of life’s toughest moments, helping them find the right support with empathy, clarity, and confidence. ? What You’ll Do Initial Screening & AssessmentBe the first voice callers hear—handling phone, email, and web enquiries and assessing social care or safeguarding concerns. Diagnostic QuestioningAsk sensitive, thorough questions to understand daily living needs—mobility, personal care, safety and more. Advice & SignpostingProvide clear, high-quality information and guide residents to community or voluntary sector support that promotes independence. System NavigationUse Adult Social Care systems (CRM) to record cases, track customer journeys, and process referrals to Social Work and Safeguarding teams. Managing ComplexitySupport individuals in distress with calm professionalism and emotional resilience. What We’re Looking For Exceptional Communicators – able to build rapport quickly and explain complex information simply. Empathetic Problem-Solvers – with a strengths-based, person-centred approach. Resilient & Professional – comfortable handling sensitive or distressing situations while maintaining boundaries. Tech-Savvy – confident using multiple systems and keeping accurate digital records. Values-Driven – kindness, courage, and integrity are at the heart of everything you do. Ready to Make a Real Impact? If you’re passionate about helping people live safer, more independent lives—and thrive in a fast-paced, meaningful role—we’d love to hear from you!

Acting IT Manager (Interim) Remote working. Can attend office near Charing Cross. £27.47 per hour (equivalent of £50 000). Until permanent hire made. 35 hours per week. Are you an experienced IT leader who enjoys untangling complexity and bringing structure to fast-moving environments? We’re looking for an Acting IT Manager to join our client on a short-term basis while they recruit permanently. This is a hands-on leadership role with real impact, an opportunity to stabilise, streamline and strengthen key elements of their IT infrastructure. You’ll step straight into meaningful projects, working closely with their CRM Manager and wider business teams to: • Redesign and rationalise CRM roles and permissions — transforming a fragmented structure into a clear, secure and scalable framework., • Review and restructure their Azure / Entra directory to align with business needs, including distribution and security groups., • Lead a thorough clean-up of legacy accounts and outdated groups to improve governance and security., • Help scope and support a SharePoint redesign project to modernise collaboration., • Strong hands-on experience with CRM permissions and governance., • Deep working knowledge of Azure / Entra ID, including group structures and directory management., • Confidence managing IT change in live environments., • A practical, delivery-focused mindset., • Someone who can quickly assess, prioritise and execute. This is an ideal opportunity for a seasoned IT professional who enjoys solving structural challenges, improving governance and leaving systems better than they found them. If you thrive on bringing order to complexity and delivering tangible improvements in a short timeframe, we’d love to hear from you.

Sutton are offering a fantastic opportunity for an Occupational Therapist to gain experience within childrens services. You will have the training and support to carry out the duties required. Due to the nature of the job, our client offers negotiation on a full time or part time contract with a fair and manageable caseload and further training in your portfolio. The vacancy will be for an initial 3 - 6 months with potential for extension.Main Duties for the Paediatric Occupational Therapist includes; • Provide advice, treatment and management to address the children and family’s needs, based on sound clinical reasoning., • Support in the development of training packages to school staff / parents / other professionals as required, • Support them in identifying concerns regarding the child /young person’s needs and implement therapy advice effectively.To Be Successful, • Previous experience working as an Paediatric Occupational Therapist but will accept candidates with adults experience!, • HCPC Registration, • Enhanced DBS/CRB (we can obtain for you), • Eligibility to work in the UK, • Occupational Therapy QualificationBenefits of Working in SuttonOur client offers the opportunity for additional training for both perm and temporary members of staff within the authority. With new projects underway in various teams, they offer a very competitive rate of pay. Also free onsite parking is offered to all staff.Why Join Our Agency?With over 10 years’ experience recruiting directly into social care, Ackerman Pierce prides itself on the unique services we deliver to our candidates. Each candidate is assigned their own personal consultant who will support them through every placement. We also offer a DBS and a quick and easy registration process. Not forgetting a guaranteed payment into your account every weekTo discuss this Childrens Occupational Therapist vacancy in Lambeth or any similar roles we have available, please contact Gavin Wright or email us your updated CV today!

Salesforce Developer – (Marketing Cloud, SFMC, Apex, SQL, CRM) – Fully Remote – Permanent Charles Simon Associates are currently recruiting for a Salesforce Developer on a permanent basis for one of our fast-growing clients based in Manchester. This Salesforce Developer will play a key role in implementing Salesforce Marketing Cloud (SFMC) before continuing development across the wider Salesforce platform including CRM, integrations and ongoing platform enhancements. This is not a marketing-only role. The business requires a strong Salesforce Developer with Marketing Cloud experience who can support both the marketing implementation and long-term Salesforce platform development. Location: Fully Remote Salary: £65,000 – £70,000 per annum D.O.E Skills/Requirements for the Salesforce Developer: • Extensive experience as a Salesforce Developer, • Strong Apex development experience, • Experience with Salesforce Marketing Cloud / SFMC, • Strong SQL skills, • Experience building integrations using Salesforce APIs, • Experience with Lightning Web Components (LWC), • Strong understanding of Salesforce CRM data models, • Stakeholder communication skills The Salesforce Developer will be responsible for: • Supporting in the creation of the Salesforce Marketing Cloud platform from scratch, • Developing marketing automation solutions (email, journeys, SMS, push), • Building integrations between Salesforce CRM and Marketing Cloud, • Supporting ongoing Salesforce platform development, • Developing Lightning Web Components to extend Salesforce functionality, • Working with internal stakeholders on requirements, • Supporting future enhancements across the Salesforce ecosystem Start date is ASAP for the Salesforce Developer. Please send an up-to-date CV to be considered for the Salesforce Developer Salesforce Developer – (Marketing Cloud, SFMC, Apex, SQL, CRM) – Fully Remote – Permanent

Position: Senior VMware Consultant Location: Remote (Occasional travel to London) Day Rate: £550-£600 p.d outside IR35 We're supporting an established SME delivering into a major financial-sector client, and they're looking for a Senior VMware Consultant with deep hands-on expertise across Broadcom/VMware/VCF. What you'll bring • Strong working knowledge of Broadcom/VMware/VCF, especially vSAN, VCF automation, and experience with GitLab and Terraform., • Familiarity with Pure Storage solutions., • Proven capability in ARIA for Networks analysis-collecting, interpreting and presenting network traffic insights to support migration planning and wave/bundle recommendations., • Confident client-facing skills, with clear written and verbal communication. To learn more, please do reach out to Tom Royston via email on

Neighbourhood OfficerIslington, LondonTemp-PermFull Time An excellent opportunity has arisen for an experienced Neighbourhood Officer to join a respected Housing Association in Islington, delivering high-quality neighbourhood and tenancy management services to residents across a diverse London community.THE ROLE As a Neighbourhood Officer, you will be responsible for delivering a proactive, resident-focused housing management service, ensuring estates are safe, well-maintained, and communities are supported to thrive. • Manage a defined patch, delivering effective tenancy and neighbourhood management services, • Carry out estate inspections and coordinate routine maintenance in communal areas, • Investigate and manage anti-social behaviour (ASB) cases and tenancy breaches, • Work closely with repairs, contractors and internal teams to resolve estate-based issues, • Support residents with tenancy sustainment and signpost to relevant services, • Handle resident enquiries, complaints and complex casework in a timely and professional manner, • Ensure compliance with policies, procedures, and relevant housing legislationTHE CANDIDATE The successful candidate will have previous experience working in a similar Neighbourhood Officer, Housing Officer or Tenancy Management role within a Housing Association or Local Authority setting., • Strong knowledge of tenancy management and housing legislation, • Experience managing estate inspections and coordinating communal repairs/maintenance, • Proven track record of handling ASB and complex resident cases, • Excellent communication skills with the ability to build relationships with diverse communities, • Ability to prioritise workloads effectively and manage competing deadlinesTHE CONTRACT WORKING HOURS Full Time Monday-Friday 9-5 Patch based, Islington LENGTH OF CONTRACT 3 Month Contract, temp-perm RATE The pay for the role is £24.23 per hour LTD company rate. The PAYE equivalent is £20.66 per hour, inclusive of holiday.HOW TO APPLY If interested in this role, please apply directly or email or call and ask for Beth to discuss further Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations!

This role will report to the Head of Cyber Security, focuses on engineering, maintaining, and improving core security controls across network, cloud, and endpoint environments. You will play a key part in strengthening defensive capabilities and supporting incident response activities. You can work remotely but there are also multiple offices for the employees. Client Details A UK-based not for profit organisation with a distributed technology landscape, currently investing in modernising cyber security and cloud infrastructure. Description • Manage and enhance security tooling including endpoint protection, content filtering, email security, and vulnerability scanning., • Deliver technical incident analysis and response, supporting containment, remediation, and service improvement., • Configure and support firewalls, networks, Microsoft security platforms, and cloud security controls., • Conduct technical reviews, system hardening, security assessments, and infrastructure testing., • Maintain configuration baselines and ensure secure build standards., • Support the design and operation of secure network and cloud architectures., • Perform vulnerability management and coordinate remediation activities., • Experience with Microsoft security stacks (Defender, Sentinel, Entra ID, etc.)., • Experience in networking, firewalls, routers/switches, and cloud infrastructure (Azure preferred)., • Experience with vulnerability management, IDS/IPS, endpoint security, identity management, and email security., • Familiarity with ISO 27001 concepts (preferred)., • Primarily remote working, • Strong pension scheme., • Generous annual leave plus bank holidays, with entitlement increasing over time., • Life assurance, employee wellbeing support, and 24/7 assistance programme., • Professional development opportunities, including funded training

My well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating systems. This role is perfect for a dedicated IT professional with a computer or IT support qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office 365, IP networking, and Windows operating systems. Install, configure, and maintain hardware and software applications. Assist with the setup and maintenance of user accounts and permissions. Monitor and manage IT support tickets, ensuring timely resolution and excellent customer service. Conduct regular system updates and patches to ensure optimal performance and security. Provide technical guidance and support to end-users, helping them navigate IT systems and applications. Document support activities, solutions, and processes in the ticketing system. Collaborate with other IT team members to ensure seamless support and knowledge sharing. Stay updated on the latest industry trends and technologies to continuously improve support services. Requirements: A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in a 1st/2nd line IT support role. Strong knowledge of MS Office 365, IP networking, and Windows operating systems. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to provide clear and concise technical support. Ability to manage multiple tasks and priorities in a fast-paced environment. Customer-focused attitude with a commitment to delivering high-quality support. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent are a plus. Please send an up to date CV for an immediate response and more information on a great role with a fantastic Client.