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Email support jobs in United Kingdom

  • Reservation Agent
    Reservation Agent
    2 days ago
    Full-time
    London

    Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Ireland's best Hotel Restaurants, the Ocean View Restaurant, and Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Job Title: Reservations Agent Department: Reservations Responsible To: Reservations Manager /Revenue Manager Type of Contract: Seasonal Main Purpose of Job: • To ensure that reservations are dealt with in a professional effective manner while maximising room and golf revenue using our systems to achieve this. This will be achieved through extending excellent customer service to all our guests., • To ensure that the department provides a high level of customer service and meets the Forbes brand standard for all reservations., • To be proficient using our PMS Opera, Opera Cloud, Lightspeed (Golf system), Book 4 Time (Spa system) and Res Diary (Restaurant system) and any new systems introduced. Training will be provided for staff if they do not have operational knowledge of the systems., • To process reservations via the telephone and or email in an efficient and courteous manner, requesting all relevant information to make the Reservation. Thus, ensuring we have all the required information which is communicated to all relevant hotel departments–ensuring we meet and exceed guest expectations., • To ensure that Housekeeping & Front Desk and other operations departments are aware of any special requirements for guests and VIP guests within the daily and weekly communication meetings, ensuring all guest requests are exceeded., • To possess a strong knowledge of the region, the resort amenities, bedrooms, and suites and therefore sell all aspects of the resort., • Follow the Revenue strategy as set out by the Revenue manager via Opera. Be familiar with Special offers and promotions on and offline., • To ensure that a form of payment is secured for all reservations processed., • To focus on all up-selling opportunities, promoting the various levels of accommodation on offer., • Assist in training new personnel on all-reservations standards and procedures., • Continuously report proactively on risks and opportunities to the Revenue Manager so that insight is created for team decision-making., • To be able to use your initiative and plan for the future and possible consequences. Being pro-active in getting tasks done and exceeding expectations of both guests and colleagues where possible., • Support & respect team members on a day-to-day basis., • Be knowledgeable on creating groups on our pms (Opera) including weddings, as assigned by the Revenue manager. Liaise with Brides & Grooms throughout the wedding process., • Meet the grooming standards as laid out by the company., • Familiarise yourself with our Circle of Commitments which link to the desired behaviours that we expect all our employees to display., • To undertake special duties or work outside the normal daily/weekly routine, • To communicate sales enquiries for Rooms, Golf, Meeting rooms & dining to the Revenue and Sales manager as appropriate., • Review no-shows and cancellations and process charges according to the hotel policy, • Liaise closely with the front office team as required on a daily basis., • Familiarize yourself with our Trump Cornerstone & participate in Trump Talk Daily., • Participate in Company training programmes as required., • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and Saturdays & some bank holiday Mondays. (9am-5pm, 10am-6pm). Flexibility required., • To have a thorough knowledge of and adherence to the law with regard to the following company regulations: Fire regulations and procedures Health and safety regulations., • Use discretion when dealing with guests at all times, adhering to GDPR rules & regulations., • To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto., • To ensure that reasonable care is taken for the health and safety of yourself, other employees, guests and any other person on the premises., • To keep your work area tidy and safe and report any hazard, accident, loss or damage to management., • To be aware of trained first-aid personnel on the premises and the location of the first aid box., • To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work., • To carry out and promote fire and accident drills as directed by the hotel safety officer. OTHER DUTIES: • The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management. QUALIFYING CRITERIA • Computer literacy – word, excel, • Proven track record., • Professional Telephone etiquette, • A good mathematical skill base, • Effective organisational skills., • Strong team player, • Excellent communication skills both written and verbal., • Positive attitude, cheerful and courteous demeanour., • Ability to remain calm whilst under pressure. BENEFITS • Discounted staff and friends and family rates available in other group properties in the United States & UK., • Discounts in our Spa, Hotel & Golf course., • Opportunities to develop and grow through assisted educational opportunities., • Regular staff appreciation initiatives., • Regularly stocked canteen for meals, snacks and beverages while on duty, • Free Car parking., • Sick Benefit scheme., • Personal locker where required., • Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate., • Use of fitness centre out of season.

    Immediate start!
    No experience
    Easy apply
  • Recruitment Manager
    Recruitment Manager
    3 days ago
    Full-time
    Bethnal Green, Tower Hamlets

    Recruitment Manager Yard Sale Pizza Yard Sale Pizza is a growing and successful independent hospitality business currently with 16 locations based across London and plenty more on the way! We're now looking for a Recruitment Manager to join our People Team! This role is all about driving a brilliant recruitment experience from start to finish, especially as we grow, so we're looking for someone who is proactive, people-focused and takes real pride in the quality of their work. You'll be a supportive presence for our shops and wider team, showing up both in person and virtually and you'll play a huge part in creating an amazing hiring journey for every single candidate! We're looking for someone who brings great energy, puts in the hard work and never cuts corners on quality. Someone who builds relationships with ease, communicates with confidence, keeps standards sky-high and helps us find the kind of people who make Yard Sale Pizza what it is and who will help shape our newest shops from day one! What will I be doing? • Supporting the full recruitment cycle across all shop and management roles with a particular focus on staffing new site openings and ensuring each new shop launches with a brilliant team in place!, • Building strong talent pipelines through proactive sourcing, headhunting, outreach and networking., • Conducting thorough screening of candidates, including telephone, virtual and face-to-face interviews, to ensure only the best progress through the process!, • Assisting shop managers with interviewing, shortlisting and selecting the best candidates., • Liaising with managers to schedule interviews and ensure smooth coordination across teams., • Conducting right-to-work and other pre-employment checks to ensure compliance., • Supporting onboarding to help new hires settle in quickly and confidently, especially crucial during new shop launches!, • Keeping recruitment data tidy and up to date and assisting with hiring reports., • Ensuring every candidate receives the best possible hiring experience, so good that they'll want to refer all their friends!, • Checking in regularly with shop teams to understand their staffing needs and challenges and staying ahead of resourcing demands as we prepare for new openings. We are looking for someone who: • Has previous experience as a Recruitment Manager, ideally in hospitality!, • Is a great communicator whether on the phone, over email or face-to-face., • Is organised, dependable and great at juggling multiple pipelines at once, especially when working at pace during new shop opening periods., • Works well at pace but never lets quality drop., • Is passionate about culture-first hiring and choosing people who make teams stronger., • Has experience with recruitment platforms, scheduling tools and ATS systems (bonus points if you've used Harri!), • Works brilliantly with others, someone who shops genuinely enjoy collaborating with., • Brings a great vibe to the team! Someone who is approachable, supportive and positive! This is a hybrid role, a mixture of working from home as well as attending meetings which may take place in the London-based shops, we expect regular presence in the shops to get to know our people and live the YSP values! We're offering a competitive salary based on a 45-hour contract with 28 days holiday and Christmas closure! Benefits include cycle to work scheme, tech scheme, company pension, access to our Wellbeing Hub through Hospitality Action. Free pizza across all of our locations during your working hours and brilliant discounts for family and friends in all restaurants and online merchandise. If you want to help build brilliant teams and be part of our fast growing, pizza-loving company then we can't wait to hear from you! How to apply: Send your CV and a cover letter telling us why you'd be the perfect fit to

    Easy apply
  • Kitchen Assistant
    Kitchen Assistant
    3 days ago
    £8–£12.71 hourly
    Part-time
    Radlett

    We are looking for a reliable, friendly and experienced Kitchen Assistant to join our team at bagels + schmear, a busy and growing bagel bakery. This role is hands-on and primarily involves maintaining top-notch cleanliness and hygiene standards across the kitchen and workspace. Key responsibilities include (but are not limited to): • Maintain exceptional cleanliness across all kitchen and bakery areas, including floors, surfaces, equipment, and storage spaces, • Wash and sanitise dishes, trays, utensils, and baking equipment efficiently and to a high standard, • Support with deliveries by unpacking, organising, and storing stock correctly, following FIFO principles, • Ensure waste is disposed of correctly, with bins kept clean, organised, and regularly emptied, • Assist bakers and kitchen staff with basic preparation tasks, such as lining trays, portioning ingredients, and preparing packaging, • Clean and maintain ovens, mixers, and bakery equipment in line with safety and hygiene standards, • Monitor and replenish cleaning supplies, reporting any maintenance or equipment issues promptly, • Follow all health and safety procedures, including food safety and personal hygiene standards, • Keep all back-of-house areas, including fridges, freezers, and storage, organised and hygienic, • Maintain staff areas, including the bathroom, to a consistently high standard of cleanliness, • Contribute to daily closing routines, deep cleans, and scheduled sanitation tasks, • Work collaboratively with the team, maintaining a positive attitude and supporting wider bakery operations as needed Your application must be followed up by email to be considered.

    Easy apply
  • Sales and Marketing Executive
    Sales and Marketing Executive
    21 days ago
    £10–£12 hourly
    Full-time
    Twickenham

    Sales and Marketing Executive Job Title: Sales and Marketing Executive Location: Twickenham, West London Salary: Competitive + Commission + Benefits Allied House is a well-established commercial property company offering flexible serviced office solutions for businesses of all sizes. Known for its professional and friendly approach, the company provides a range of in-house services supported by a dedicated team. Training will be provided for the successful candidate. Key Activities and Responsibilities: • Cold calling, mail shots, targeted leafleting and as well as using online media, • Create, monitor and drive the local Sales and Marketing plans, • Regularly attend relevant networking events, • Promote and develop internal client events as part of the Centre Sales and Marketing plan, • Develop relationships with local estate agents – commercial, • Leading the sales function and activity, • Responding to enquiries in a timely manner, • Actively generating new sales leads, • Chasing up all prospective clients and agents after completing viewings, • Managing their own database of clients and leads, • Developing and maintaining a good relationship with all agents and brokers, • Assisting all general enquiries, • Ensuring that all new client move in’s are smooth, efficient and hassle free, • Source leads by means of a mixture of self-generation, direct sources, agents, brokers and any other sources, • Work with agent and broker leads and respond in the agreed time frames at all stages of the process, • Interrogate every opportunity and every angle – persist with all leads, • Managing and updating the company’s social media platforms with regular, engaging content, • Creating marketing materials including posts, email campaigns, and promotional content, • Assisting in developing online campaigns to generate leads and increase brand awareness, • Monitoring social media engagement and responding to enquiries/messages promptly, • Supporting content creation for the website, brochures, and digital advertising, • Candidate, • Display a positive, can-do attitude at all times, • Candidate must have previous sales experience, • Focus or some experience on commercial property would be a bonus, • Work as a team player, • Provide exceptional client service at all times, • Respond to changes quickly, • Understand the Centre availability and forecasts, • Operate within the scope of the business ensuring client satisfaction by accurately reflecting the service and the promise, • Maintain a professional approach to the clients, • Promote a sales culture throughout the Centre team, • Play active role in ensuring show offices & Centre standards are 5 stars., • Display enthusiasm and confidence in selling the range of products and relevant pricing structure, • Attention to detail, • Accurately forecast and submit relevant pipeline documentation in the required time frame to drive activity and sales, • Submit client proposals while ensuring accuracy of content and rates submitted., • Complete the agreement in full and per company standards, • Respond to all requests within agreed time scales

    Easy apply
  • Remote Sales Negotiator Immediate Start
    Remote Sales Negotiator Immediate Start
    28 days ago
    £13.9 hourly
    Full-time
    London

    Location: Remote Contract Type: Full-time (30 day initial contract) Hours: 9:00 AM - 6:00 PM (Monday - Friday) Pay: £13.90 per hour (Overtime at 1.5x Saturday 1.5x Sunday 2x) Start Date: Immediate About the Role We are hiring for a Lettings Negotiator role on behalf of our client, a UK-based lettings company helping landlords find the right tenants and supporting renters in securing their ideal homes. This is a full-time remote role, ideal for confident communicators who enjoy helping people and are ready to start immediately. Role Overview As a Lettings Negotiator you will speak with potential tenants who have expressed interest in properties. You’ll guide them through the process, answer questions, and share relevant details clearly and professionally. No prior experience is required as full training will be provided. Key Responsibilities • Speak with prospective tenants by phone and email, • Share property details and answer questions about listings, • Guide applicants through the lettings process in a friendly and professional manner, • Understand each applicant’s situation and needs, • Record key details in spreadsheets and assess suitability, • Communicate relevant information to internal teams, • Represent our client with clarity and professionalism at all times What We Are Looking For • Friendly, professional, and confident phone manner, • Clear and polite written and verbal communication, • Good listener with thoughtful assessment skills, • Comfortable using spreadsheets and keeping accurate notes, • Self-motivated and reliable in a remote work setting, • Eager to help people and deliver positive experiences What You Need • Access to a computer or laptop with reliable internet, • A quiet space to work from home, • Professional phone and email manner, • Availability to start immediately and complete the full 30 day contract, • Willingness to follow training and company processes Pay and Benefits • £13.90 per hour, • Time and a half for overtime and Saturdays, • Double pay on Sundays, • Paid training and onboarding provided, • Possibility of contract extension based on performance Working Hours • Core hours are Monday to Friday, 9am to 6pm, • Some shifts may go beyond 6pm with overtime pay, • All work is fully remote from your own home How to Apply If you are confident, communicative, and ready to help people, we’d love to hear from you.

    Immediate start!
    No experience
    Easy apply
  • Remote Recruitment Agent Immediate Start
    Remote Recruitment Agent Immediate Start
    28 days ago
    £13.09 hourly
    Full-time
    London

    Location: Remote Contract Type: Full-time (30 day initial contract) Hours: 9:00 AM - 6:00 PM Pay: £13.09 per hour (Overtime at 1.5x Saturday 1.5x Sunday 2x) Start Date: Immediate About the Role We are recruiting Remote Recruitment Agents to support our internal hiring operations. This role involves communicating with applicants who have applied for advertised roles, understanding their background, and shortlisting suitable candidates for the next stage of the recruitment process. This is a full-time and fully remote position. No previous recruitment experience is required, as full training and clear guidance will be provided. This role is ideal for confident communicators who are comfortable speaking with candidates by phone, message, and email, and assessing suitability against role criteria. Role Overview As a Recruitment Agent, you will contact applicants who have already applied for roles. You will conduct initial screening calls, send follow up messages and emails, ask relevant questions, assess suitability based on role requirements, and shortlist candidates accordingly. You will not be required to sell roles or source candidates independently. Key Responsibilities • Call applicants who have applied for open roles, • Send messages and emails to candidates to arrange calls and provide updates, • Conduct short screening conversations to understand experience and suitability, • Ask role specific questions following provided guidelines, • Assess whether applicants meet basic role requirements, • Accurately shortlist or decline candidates based on criteria, • Record call outcomes, messages, and notes clearly in spreadsheets or systems, • Communicate shortlisting decisions to the internal team, • Maintain a professional, friendly, and consistent approach across phone, email, and messaging What We Are Looking For • Confident and clear phone manner, • Professional and polite written and verbal communication, • Good listening and judgement skills, • Comfortable making frequent calls and sending written communications, • Able to follow structured processes and instructions, • Organised with attention to detail, • Reliable and self motivated in a remote working environment What You Need • Access to a computer or laptop with reliable internet, • A quiet space to work from home, • Professional phone and email manner, • Availability to start immediately and commit to the full 30 day contract, • Willingness to complete training and follow recruitment guidelines Pay and Benefits • £13.09 per hour, • Time and a half for overtime and Saturdays, • Double pay on Sundays, • Paid training and onboarding provided, • Possibility of contract extension based on performance Working Hours • Core hours are Monday to Friday, 9am to 6pm, • Some shifts may extend beyond 6pm with overtime pay, • All work is fully remote from your own home How to Apply If you are confident communicating by phone, message, and email, enjoy speaking with people, and are comfortable making decisions based on clear criteria, we would love to hear from you. Apply now to start immediately. No experience is required and full training will be provided.

    No experience
    Easy apply
  • Marketing Manager
    Marketing Manager
    1 month ago
    £50100–£52000 yearly
    Full-time
    London

    Position: Marketing Manager (SOC: 2432) Company: NES Corporation Limited Location: 33 Herbert Road, London, SE18 3SZ Salary: £50,100 per annum Employment Type: Full-time, Permanent ⸻ About Us NES Corporation Limited is a London-based marketing and business support agency providing strategic marketing, branding, and digital promotion services to businesses across the UK. We serve a diverse client base including British, Vietnamese, and other Asian businesses, helping them strengthen their brand presence and achieve sustainable growth. Our team focuses on creativity, strategic thinking, and data-driven marketing solutions to deliver measurable results for our clients. ⸻ Role Overview We are seeking an experienced Marketing Manager who having English and Vietnamese speaking, writing and reading fluency to lead the planning and execution of marketing strategies that support the company’s commercial objectives and company’s clients. The successful candidate will be responsible for developing marketing plans, managing campaigns across digital and traditional channels, analysing market trends, and overseeing the company’s brand and promotional activities and also for company’s clients. This role requires strong strategic thinking, leadership ability, and the capability to manage multiple marketing initiatives that target diverse audiences within the UK market. ⸻ What You’ll Do • Develop and implement comprehensive marketing strategies aligned with the company’s business goals and growth objectives., • Plan, coordinate, and manage marketing campaigns across digital platforms and traditional marketing channels., • Coordinate with sales, product, and other team members to ensure consistent brand messaging, and prepare regular reports and provide recommendation on sales and marketing strategies to the director., • Conduct market research and analyse consumer behaviour, market trends, and competitor activity to identify new business opportunities., • Manage and develop the company’s online presence, including social media platforms, website content, and email marketing campaigns., • Monitor marketing campaign performance using analytics tools and prepare regular reports to evaluate effectiveness and guide future marketing strategies., • Analyse marketing data and customer insights to optimise campaign performance and improve audience engagement., • Coordinate with sales, product, and design teams to ensure consistent brand messaging and integrated marketing communications., • Manage and optimise marketing budgets to ensure efficient allocation of resources and maximum return on investment., • Oversee the creation and development of marketing materials including brochures, promotional content, advertisements, and brand assets., • Organise and participate in promotional events, exhibitions, and networking activities to enhance brand visibility and generate new business opportunities., • Lead and supervise marketing activities to ensure projects are delivered on schedule and marketing objectives are achieved., • Conduct phone marketing and support direct outreach activities to promote the company’s services and develop potential client relationships.

    Immediate start!
    Easy apply

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