Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Supervisor! YOUR MISSION: -Be an integral part of the BIG MAMMA Bar team! -Work closely with the Assistant Bar Manager and Bar Manager to lead and support the team. -Delegate tasks, run services, and make wonderful cocktails while helping onboard and train junior team members. -Check labels, assist with orders, and ensure the team follows standards. -Ensure cleanliness and organization behind the bar. -Spread magic and make every moment unforgettable for our customers! -Embody Big Mamma values: maintain a warm, smiling, and professional attitude, support colleagues during service, and always approach challenges with a "problem solver" mindset. YOUR SKILLS: -Big Smile and passion for Italian food&drinks -Great energy, proactive attitude, and team spirit -Excellent customer service, communication, and leadership skills -Expert bar knowledge including classic cocktails and Italian spirits -Previous experience as a bar supervisor in a fast-paced environment -Flexible availability, including weekends and evenings (closings at 00:00) ** OUR OFFER:** -Competitive salary of £17,44/h plus Tronc point -Permanent, full-time position -2 consecutive days off -Tasty staff food served family-style -15% Employee discount in all of our restaurants -£500 referral bonus when you refer a friend -Employee of the Month award -Open Up - free, confidential mental health and wellness support -Regular training & growth opportunities -Mobility across all of our venues in the UK and Europe TI ASPETTIAMO! BIG MAMMA is an equal-opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age, or any other characteristic protected by law.
About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Our five locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, salads, and the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer an exceptional experience every time. Job Description: We are looking for an enthusiastic and dedicated Kitchen Team Member to join the ARRO Coffee family. As a key part of our kitchen staff, you will help prepare and present delicious dishes, from freshly made salads, pastries to artisanal sandwiches, ensuring that our food matches the high standards of our coffee. If you are passionate about food preparation, teamwork, and delivering top-notch service, this role is for you. Key Responsibilities: Food Preparation & Quality Control: - Prepare and create a range of fresh, high-quality food, from sandwiches to salads, ensuring consistency and attention to detail in every dish. - Follow ARRO’s recipes and presentation guidelines, crafting food that not only tastes great but looks visually appealing. - Ensure all dishes are prepared in a timely manner, meeting ARRO’s standards for both speed and quality. Health, Safety & Hygiene: - Maintain the highest standards of food hygiene and kitchen cleanliness, adhering strictly to food safety regulations. - Carry out health and safety compliance checks regularly, ensuring that all procedures are followed. - Safely operate kitchen equipment and machinery, following the manufacturer’s guidelines. Stock Management: - Assist in ordering and managing stock, ensuring that all ingredients are fresh, and minimising food wastage. - Support the Store Manager in stock counts, maintaining an organised and efficient kitchen. Team Collaboration: - Work closely with both kitchen and floor staff, maintaining excellent communication to ensure smooth daily operations. - Act as a positive and proactive team member, attending regular team meetings and supporting the recruitment, training, and development of new kitchen staff. Innovation & Feedback: - Contribute ideas for seasonal dishes, promotions, and menu improvements, staying informed on current food trends and customer preferences. - Provide feedback on kitchen operations to continually improve processes and offerings. Requirements: - Previous experience in a kitchen or food preparation role, ideally in a café or restaurant setting. - Strong understanding of food safety regulations and procedures. - Ability to work efficiently in a fast-paced environment while maintaining high standards. - Strong teamwork and communication skills, with a positive, solution-oriented attitude. - Flexibility with working hours, including mornings, evenings, weekends, and holidays. Benefits: - Competitive hourly wage. - Complimentary meals during shifts. - Generous employee discounts. - Referral programme with the potential to earn up to £250. - Company pension. - Paid holiday entitlement. - Opportunities for career development and progression. - A supportive and inclusive work environment with recognition programmes like “Champion of the Month.” Other Details: - Experience: Required, with a minimum of 1 year in a similar role preferred. - Languages: English required; additional languages are a plus. - Employment: Full-time, flexible schedules available. - Schedule: Monday to Sunday, with shifts scheduled across all locations. Join Us: If you're passionate about preparing great food, teamwork, and creating memorable customer experiences, apply now to become an ARRO Coffee Kitchen Team Member. We look forward to welcoming you!
Linen Porter The Megaro Collection Kings Cross The Megaro Collection encompasses two food and beverage outlets, three unique hotels, and an events space located in Argle Square, Kings Cross. Our company is dedicated to delivering exceptional service to our guests and takes pride in being an ambassador for the local area. We are looking for a Linen Porter to join our team, someone that will be fully independent in ensuring the highest standard of cleanliness and organisation. The Linen Porter is responsible for stock counting and distributing linen correctly on each floor of the property, guarantee a smooth running of the housekeeping department throughout the day. Additionally, the role will involve accepting delivery of clean linen from supplier, arranging linen for pick up always maintaining a calm demeanour and working in respect of health and safety regulation. The linen porter will also be called upon cleaning duties, when necessary, assisting the rest of team in cleaning rooms or public areas as well as managing all guests requests with a positive and pro-active attitude. The candidate will be methodical and conscientious with an eye for detail, ensuring the highest level of organisation. Key Responsibilities Include: · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Receive and store deliveries. · Stock linen cupboards. · Report maintenance issues. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPIs are achieved. · Maintain high standards of personal presentation and hygiene in line with the company code. Knowledge, Skills, Experience & Qualifications: · Minimum of 1 year of working within the housekeeping department (not a must to be considered). · Reliable and dependable in performing duties. · The ability to communicate in English effectively and persuasively at all levels. · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. If you are looking for a vibrant workplace, no need to look any further. Apply today and begin a new adventure with us.
About Snowik Limited Snowik is a property maintenance company providing reactive property maintenance and building services to the domestic and commercial sectors in the London and greater London area. We take on planned refurbishment projects within the M25 area. Job Description: The role of the Building Surveyor is responsible for contributing to the delivery of all building surveying services on residential properties and developments. We are looking to recruit a building surveyor to join our expanding team. The role includes the delivery of major remedial work projects along with regular maintenance projects and professional building surveying services within central London, Greater London and the M25. Our clients are primarily Residential Property Managers specialising in the management of all types of purpose-built residential developments across London. These are high-net worth prime properties where service and excellence are priorities. Key responsibilities and tasks include: Project management of major projects including remediation works. Undertaking the role of PM or CA on maintenance and refurbishment projects. Preparation of Long-Term Maintenance Plans for sinking fund provisions. Preparation of building insurance reinstatement cost assessments. Condition surveys and defect diagnosis. Attending client meetings when necessary. Provide technical advice to clients. Ensure client reports are prepared to the correct specifications and issued to clients by agreed timescales. To build and maintain strong relationships with all internal departments. Liaison with other associated professionals. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: BSc in Building Surveying or equivalent. A background residential property refurbishment and condition surveys/PPM surveys. Specification, tender preparation and contract administration on repair and maintenance projects. Experience of preparing planned maintenance schedules and carrying out building defect diagnosis. Preparation of insurance reinstatement cost assessments. Understanding of health and safety and implications of the CDM Regulations. Awareness of the latest developments and a good understanding of best practice in Surveying. A full clean driving license and be willing to travel within London The ability to work autonomously and maintain performance with minimal supervision is essential. High levels of literacy and written communication skills. Very good attention to detail. Excellent verbal and written communication skills. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Please apply with your CV. Only shortlisted candidates will be contacted. If you do not hear from us within a week unfortunately your application has been unsuccessful on this occasion. Additional background information: This is a Full-time Permanent position Holidays – 28 days Working hours: Mon- Fri - 8am – 5pm
- Organising tasks and setting goals - Motivating: inspiring and encouraging team members to achieve their goals - Opening-closing restaurant + Managment tasks - Communicating: ensuring clear communication with team members and Managment (FOH and BOH) - Planning and organizing: Setting goals, organizing tasks, and establishing meeting times - Delegating: assigning tasks to team members based on their skills and talents - Representing: advocating for the team's needs - Caring for the team and recognizing individual and team successes - Coaching: helping team members develop their skills and improve their performance - No need to travel into Central! - 28 Day Holiday - 50% Discount When dining with us with your friends/family - Free Team Food - On all shifts Monthly Competitions - Mental Health Trained General Manager & Head Chef Refer A Friend Bonuses - For all successful referrals Pension Scheme A Genuine Enjoyable Environment To Work In We really do care! <3
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Chef de Partie in Cold Section! YOUR MISSION: -You will be part of a BIG MAMMA kitchen team! -You will be overseeing the cold section and preparation of cold dishes, antipasti and insalate! -You will be onboarding and training new cold section and prep chefs, working closely with kitchen management and ensuring the cold section is operating smoothly. -You will respect health & safety standards and maintain cleanliness and organisation in the kitchen. -You will spread magic and make our customers live the best moment of their day! -You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: -Big Smile and passion for Italian food! -Great energy, proactive attitude and team spirit -Excellent teamwork, leadership and communication skills -Previous experience as a Chef de Partie -Flexible availability, including weekends and evenings OUR OFFER: -Permanent, full-time position -5 days working week with 2 consecutive days off -Tasty staff food served family-style -15% Employee discount in all of our restaurants -£500 referral bonus when you refer a friend-Employee of the Month award -Open Up - free, confidential mental health and wellness support -Regular training & growth opportunities -Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.
Company DescriptionThe Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Job Description To be responsible for the cleaning and servicing of public areas, ensuring that these are always cleaned to brand standards, and are well presented and maintained. To be responsible for reporting any maintenance defects in public areas and back of house through KnowCross. To ensure that all public areas adhere to all brand standards and quality audit standards. To be responsible for the cleaning and maintenance of exterior areas of the hotel including but not limited to guest entrances and loading bay areas. To oversee the delivery and collection of linen and terry on a daily basis. To be responsible for the stocking of linen and housekeeping supplies on guest floors and in stores, and to ensure that these storage areas are clean and well maintained. To ensure guest floors are clean and well maintained at all times. To assist with other tasks to support the housekeeping team as required. To ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper. To ensure all cleaning materials are handled correctly and to be fully aware of COSHH regulations. To attend all training sessions required. To maintain a positive and friendly attitude at all times, even when working to find solutions to challenges. To provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests. To assist in the cleaning of public areas and back of house areas as required. Qualifications You have a high level of verbal and written communication skills and competent computer skills. You have the ability to build relationships with colleagues and customers. Experience working in a very fast paced environment Additional InformationWhat’s in it for you… Competitive salary 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact Department: Housekeeping The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Position: Kitchen Assistant Location: Burnt Umber Brasserie Reports To: Head Chef We are looking for a dedicated Kitchen Assistant to join our dynamic team, supporting the kitchen operations and maintaining the high standards that define the Burnt Umber Brasserie experience. Key Responsibilities As a Kitchen Assistant, your role will be essential in ensuring the smooth operation of the kitchen. Your duties will include: Food Preparation: Assisting chefs with basic food preparation tasks such as peeling, chopping, and portioning ingredients. Kitchen Maintenance: Ensuring the kitchen is clean, tidy, and well-organised at all times. Dishwashing: Washing dishes, utensils, pots, and pans promptly and ensuring they are ready for use. Stock Handling: Assisting with the receipt, unpacking, and proper storage of deliveries, ensuring stock rotation is followed. Health & Safety Compliance: Adhering to food hygiene and safety regulations, including proper handling of kitchen equipment and cleaning chemicals. Support: Assisting chefs by fetching ingredients or assisting with plating when required. Waste Management: Disposing of kitchen waste responsibly, recycling where possible, and minimising food waste. Skills and Qualities The ideal candidate will bring enthusiasm, reliability, and a willingness to learn. Key attributes Strong attention to detail and cleanliness. Ability to work efficiently in a fast-paced environment. Good communication and teamwork skills. Punctuality and a strong work ethic and a can-do attitude Basic understanding of food hygiene and safety practices (training will be provided if necessary). Physical stamina to handle the demands of a busy kitchen environment. Requirements Previous experience in a kitchen or catering environment is preferred but not essential. Flexibility to work evenings, weekends, and public holidays as required. A positive attitude and eagerness to contribute to the success of the brasserie. What We Offer Opportunities for career progression and training within a professional kitchen environment. Staff meals and drinks during shifts. A supportive and friendly team atmosphere. Use of the Bagel Factory 24hrs gym.
Company DescriptionHolborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less). After Kent, BT moved in, and now this former telephone exchange is home to 230 bedrooms (expanding from the original 174) and the Apartment, plus our foodie hotspot Rondo and wine bar La Cave, all a stone’s throw from the capital’s most famous shopping and entertainment districts. Job Description Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Lead your team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick ups Qualifications Hotel or leisure related experience in a similar role If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional InformationWhat’s in it for you… Competitive salary + participation in the TRONC scheme 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Guest Relations The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Who We Are Are you an experienced and passionate leader in the hospitality industry? We are a celebrated Italian restaurant based in East London, known for our authentic cuisine and exceptional service. We’re seeking a talented Restaurant Manager to join our team. Key Responsibilities: Oversee daily restaurant operations to ensure smooth and efficient service. Lead, train, and motivate staff to deliver outstanding customer experiences. Ensure compliance with health and safety regulations. Address customer inquiries and resolve any issues to maintain high satisfaction levels. Develop and implement strategies to improve guest services and restaurant profitability. Requirements: At least 3 years of experience in a similar role within the hospitality industry. Proven track record of delivering excellent customer service. Strong leadership and team management skills. Exceptional communication and problem-solving abilities. Ability to thrive in a fast-paced environment and handle high-pressure situations. Flexibility to work evenings, weekends, and holidays. A passion for Italian cuisine and culture is a plus. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant and dynamic environment. Career growth and development opportunities. Be part of a team dedicated to excellence and creating unforgettable dining experiences. If you are a motivated and enthusiastic professional with strong managerial skills and a love for hospitality, we’d love to hear from you!
We are hiring Direct Sales & Marketing Representatives in your area, to work on behalf of some of the largest charitable organisations across the UK. Are you confident, self motivated and keen to earn a stable income whilst making the world a better place? If you have experience in field sales or have worked a role with transferable skills, then you could be the perfect candidate for this role. This role involves directly representing some charities from all over the UK to gain long term donors and spreading brand awareness. Your Day to Day Duties: - Approach people at high traffic sites, such as busy train stations and shopping centres. - Represent well known charities, whilst delivering information in a clear, engaging and inspiring way to secure new long term donors. - Work towards daily and weekly fundraising targets whilst emphasising passion, integrity, and respect in every interaction. - Attend regular training and team meetings to stay informed and updated on our charity partners and develop yourself as a fundraiser. What were looking for - The ability to passionately communicate the mission and impact of our partner charities whilst being enthusiastic. - Comfort working outdoors in varied environments, with a positive attitude to achieving collective goals. - Ability to work closely with team members. - Experience in fundraising or sales is preferred but not essential; full training will be provided to the right candidate. - A willingness to contribute to an inclusive, diverse workplace in line with our core values. Benefits - Competitive hourly wage: £13.85-£17 an hour depending on experience - Uncapped bonus commission scheme - Living Wage Employer: Guaranteed fair pay for all - Extensive training and development: Full training in fundraising, communication, and the charity sector - Career Growth: Opportunities for advancement within the company, and beyond - Travel expenses outside of zones 1-6 covered by the company. - Rail Card - Team Nights / Team Activities - Access to work and networking events - Access to mental health support and EAP scheme.
We are an Italian family run business whose passion is to dedicate ourselves in making authentic and high quality homemade Italian recipes; we are looking for a full-time head waiter/waitress position with experience in hospitality and customer service with the following duties: -Provide excellent customer services -Always strive towards best customer satisfactiction -Greet customers and present menus -Make suggestions based on their preferences -Take and serve food/drinks orders -Up-sell when appropriate -Arrange table settings -Keep tables clean and tidy at all times -Check products for quality -Deliver checks and collect payments -Cooperate and communicate with all serving ar kitchen staff -Adhere to all relevant health department rules/ regulations and all customer service guidelines
Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.00 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month.” Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. - Hourly rate: £13.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!
Job Opportunity....... Due to the growth of the business over the past 12 months. Qualis Construction are actively looking to expand its work force. We are currently looking for a qualified, time served carpenters or multi-trades to join our team. The right applicant will need to hold the relevant qualifications within their respected trade. Minimum 10 years experience within the industry is essential. Hold the ability to communicate well within a team and happy to take on some responsibility to make on site decisions, within an ever changing site environment. Successful applicants, will also need to be self motivated with a positive attitude. A good general knowledge of Health and safety within the industry would also be beneficial. Although training can be provided. Have the ability to read construction drawings. Have excellent problem solving skills, with attention to detail. A full driving licence is essential. Own transport is beneficial. However not essential as company vehicle may be available for the right applicant(s). We are looking for the right applicant(s) to work closely with our construction manager, with a view to progressing to working foreman and supervision roles in time. Top rates of pay offered to the right applicant(s)
Job Title: Stock Room Assistant (Warehouse) Location: Manchester, UK Job Type: Full-time, Permanent Recruitment Agency: BGO Recruitment Client Overview: Our client is a leading telecommunications company, known for providing innovative and high-quality products and services across the UK. They are looking to expand their team with a dedicated Stock Room Assistant to support the efficient running of their warehouse operations in Manchester. Job Overview: As a Stock Room Assistant, you will be responsible for managing stock in the warehouse, ensuring that telecommunications equipment and products are stored, organised, and readily available for distribution. You will play a key role in maintaining inventory accuracy, supporting stock replenishment, and ensuring the warehouse environment is safe and organised. Key Responsibilities: Receive and manage stock deliveries, ensuring products are stored safely and accurately in the warehouse. Maintain accurate records of stock levels and ensure inventory data is up to date. Assist with stock replenishment and manage stock movements within the warehouse. Organise, label, and categorise products to ensure ease of access and efficient retrieval. Conduct regular stock checks and support the client’s stock auditing process. Ensure the warehouse is maintained to a high standard of cleanliness and safety. Work with the warehouse team to support the smooth flow of products for dispatch. Liaise with the logistics and sales teams to address any stock discrepancies or urgent requirements. Assist with the preparation of stock for distribution to various locations. Requirements: Previous experience in a warehouse or stockroom environment, ideally within the telecommunications or electronics sector. Strong organisational skills with a high level of attention to detail. Ability to work efficiently in a fast-paced, team-oriented environment. Good communication skills and the ability to follow instructions clearly. Physically fit with the ability to lift and move stock safely. Flexibility and a proactive approach to adapting to changing demands. Benefits: Competitive salary. Opportunity to work within a leading telecommunications company. Career development opportunities. Positive and supportive work culture. Health and well-being benefits. How to Apply: If you have the relevant warehouse experience and are eager to join a growing telecommunications company, we would love to hear from you!
Job Description: Private Tutor for Primary School Children with SEND and SEMH Position: Private Tutor Location: Flexible (In-person or online) Hours: Part-time or full-time, based on availability Salary: Competitive, depending on experience and qualifications Role Overview We are seeking a compassionate, patient, and experienced private tutor to provide one-on-one teaching support for primary school children with Special Educational Needs and Disabilities (SEND) and Social, Emotional, and Mental Health (SEMH) challenges. The tutor will focus on delivering personalized learning plans, fostering academic progress, and building confidence in a supportive and nurturing environment. Key Responsibilities 1. Personalized Learning Support: • Design and deliver tailored lesson plans that address the individual learning needs and abilities of each child. • Support core primary subjects (e.g., literacy, numeracy, and science) while incorporating the child’s interests to enhance engagement. 2. Emotional and Social Development: • Build positive relationships to establish trust and a sense of safety. • Use strategies to support the child’s emotional regulation and social interaction skills. • Create a calm and structured learning environment that reduces anxiety and promotes focus. 3. Progress Monitoring and Reporting: • Assess and track the child’s progress, adjusting teaching methods and goals as needed. • Provide regular updates to parents/carers, including detailed progress reports and strategies for at-home support. 4. Collaboration with Professionals: • Work closely with parents, schools, and other professionals (e.g., therapists, SENCOs) to ensure a cohesive approach to the child’s education and development. 5. Incorporating SEND Strategies: • Implement appropriate teaching techniques such as scaffolding, multi-sensory learning, and the use of visual aids. • Use assistive technology or tools, as required, to support learning. Qualifications and Skills Essential: • Proven experience working with primary school children, particularly those with SEND and SEMH needs. • Understanding of individualized education plans (IEPs) and effective intervention strategies. • Excellent communication and interpersonal skills to engage children and liaise with parents and professionals. • Patience, empathy, and adaptability to cater to diverse learning styles and challenges. • Knowledge of safeguarding and child protection policies. Desirable: • Relevant teaching qualification (e.g., PGCE, QTS, or equivalent). • Additional training in SEND/SEMH (e.g., Autism Spectrum Disorder, ADHD, trauma-informed approaches). • Experience with assistive technology or therapeutic techniques (e.g., sensory integration, play therapy). Benefits • Opportunity to make a meaningful difference in a child’s life. • Flexible working hours and location. • Access to ongoing professional development and training opportunities. • Supportive and collaborative work environment. How to Apply If you are passionate about helping children with SEND and SEMH reach their full potential, we’d love to hear from you. Please send your CV and a cover letter detailing your experience and suitability for the role This role offers the opportunity to provide vital support and help shape a brighter future for children with unique learning needs.
CLAP London is one of the city's most vibrant and dynamic venues, known for its exceptional culinary experiences, innovative cocktails, and lively atmosphere. As part of our team, you'll be working in fast-paced, high-energy environment with group of passionate individuals dedicated to delivering exceptional service. We are looking for motivated and enthusiastic Barback to join our bar team. As a Barback, you will play a vital role in ensuring the smooth operation of the bar by providing support to the bartenders and maintaining a clean, organized, and fully stocked workspace. Responsibilities: - Assisting bartenders with preparation and service. - Restocking and replenishing bar inventory and supplies. - Keeping the bar area clean, organized, and well-maintained. - Collecting and washing glassware, utensils, and bar tools. - Handling deliveries and organizing storage areas. - Assisting with setup and breakdown of the bar for service. - Ensuring compliance with health and safety regulations. - Supporting the team with any additional tasks as needed. Requirements: - Previous experience as a Barback or in similar role is a plus but not required; we will provide training for the right candidate. - A strong work ethic and ability to thrive in a fast-paced environment. - A proactive attitude and willingness to learn. - Excellent teamwork and communication skills. - Ability to work flexible hours, including evenings, weekends, and holidays. - A passion for hospitality and desire to grow in the industry. What We Offer: - Competitive salary plus tips. - A supportive and inclusive work environment. - Opportunities for career progression within a growing company. - Staff discounts on food and drinks. - Training and development opportunities to enhance your skills.
A successful Kitchen Porter candidate will have various prerequisite skills and qualifications to perform their duties effectively, these include: Ability to communicate with the Kitchen Managers, Cooks and customers Thorough attention to detail, excellent time management and critical thinking skills In-depth knowledge of kitchen safety and health regulations Excellent stamina To work long hours Excellent stress management skills Flexibility to work evenings, weekends, and holidays as needed. Ability to work under pressure Teamwork skills to collaborate with colleagues Ability to follow all instructions given
We are looking for a Sales Assistant for our mobile bakery stalls on mornings during the week and on weekends. We are specialising in soft pretzels which we bake fresh every day in a variety of flavours. Our unique pretzel bikes are popping up all over Central London. If you got a friendly personality, are polite and punctual, enjoy working autonomously and love the taste of a freshly baked pretzel, then we want to hear from you! MAIN RESPONSIBILITIES: - Setting up the display of products - Serving and advising customers on the different types of pretzels available - Bagging the pretzels and taking payments - Create a friendly atmosphere and provide a quick and enjoyable customer experience. WHAT WE ARE LOOKING FOR: - Available to start at 8:00am on weekdays (9:30am on weekends) - Friendly and polite personality, enjoys working in a customer facing environment - Good communicator, fluent in English - Punctual, reliable and enjoys working autonomously - Happy to work indoors, as well as outdoors in all weather conditions - Understands the importance of hygiene, cleanliness and ensuring health and safety standards are met - Ideally, confident cycling in Central London and able to ride one of our bicycles to the pop-up location and back - Eligible to work in the UK
The Cheese Bar is looking for a capable Chef de Partie/Pizza Chef to join the BOH team at RIND ~ Pizza, Cheese & Wine, our latest opening at The Courtyard Dairy near Settle, North Yorkshire. Full address: Crows Nest Barn, Austwick LA2 8AS. We’re dedicated to celebrating the best in British Cheese, working closely with cheesemakers and producers from all around the country. RIND offers British cheese-topped pizzas, cheese boards and baked cheeses, with the menu revolving around a wood-fired oven at the heart of the restaurant – all seasonal and made with the best quality produce. We’re an extremely passionate, creative, and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about hospitality and love cheese and pizza as much as we do, we want to hear from you. You'll work under our Head Chef to prepare and serve our menu. Full training on cheeses is provided in collaboration with The Courtyard Dairy, including industry recognised qualifications through the Academy of Cheese and regular visits to local cheesemakers an producers. Professional development opportunities are available within the company for those who show initiative. Key Responsibilities: - Overseeing your section, preparing and serving our menu to a high standard. - Continuously enhance your knowledge of our products and our company ethos. - Maintain the highest food hygiene and Health & Safety standards within the business. - Benefits: - 28 Days of Annual Leave - Monthly British Cheese Box - Regular Producer Visits - Complimentary Staff Food - 50% off Meals at any of our restaurants (for you and up to 3 guests) - Full training and tastings, including the opportunity to earn Academy of Cheese qualifications - Requirements: - Pizza-making experience desired - Minimum 1 year experience working in a kitchen - An awareness of British Cheese, with an interest to learn and develop a deeper understanding of it - An understanding of seasonality and British produce - Excellent work ethic, organisation and communication skills - Positive, approachable and humble
About Us: STAKEHAUS is a vibrant and popular eatery located in the heart of Seven Dials Market. Known for our GREAT STEAKS and BANGING SIDES, we are seeking a dedicated and motivated Duty Manager to join our team and help us maintain our high standards and efficient operations. Key Responsibilities: As a team leader at STAKEHAUS, your day-to-day responsibilities will include cooperating closely with the General Manager, assisting with staff management, and fostering positive working relationships with the team. You will work with the manager and the supervisor to delegate daily tasks, address any arising issues promptly, and supervise staff to maintain high food standards. Ensuring company policies and procedures are followed, you will set a good example for the team. Your duties will also involve opening and/or closing the site, maintaining top health and safety standards, assisting with staff training, and handling customer queries efficiently. Additionally, you will record expenses and invoices, conduct delivery checks, perform pest control checks, and ensure proper stock rotation using the FIFO method. Stock Management: - conduct stock taking on Sunday nights or Monday mornings using the Market Man app. - Input and scan invoices on the Market Man app, ensuring they match deliveries received. - Order stock during the Manager's days off and thoroughly check deliveries to avoid shortages. Operational Support: - Assist the supervisor in the daily running of the kitchen by assigning tasks to staff and ensuring deep cleaning and general cleanliness. - Assist the supervisor to ensure smooth service, excellent customer service, and high food quality. - Send End-of-Day (EOD) reports, check all prep needed, and write a thorough list for the next day. - Communicate with KERB managers on the Manager’s days off regarding any problems or queries. What you need: - Strong organizational skills and attention to detail. - Excellent communication and interpersonal skills. - Ability to work effectively under pressure and handle multiple tasks. - Proficiency with stock management systems, preferably Market Man. What We Offer: - Competitive salary and benefits. - A supportive and dynamic work environment. - A different sort of kitchen environment, open and in the mix - Opportunities for professional growth and development. - The chance to be a part of a passionate team dedicated to providing outstanding food and service.
Duties and responsibilities: Manage daily salon operations, ensuring efficiency and high standards of service. Mentor and train salon staff in techniques and customer service best practices. Upsell salon services and products to enhance client satisfaction and salon revenue. Provide exceptional customer service by addressing client needs and concerns promptly. Oversee front desk operations, including appointment scheduling and client check-in/out processes. Maintain a clean and organised salon environment that reflects our brand values. Ensure compliance with health and safety regulations within the salon. Stay updated on industry trends, techniques, and products to provide informed recommendations. Skills and Qualifications: Proven experience in store management within the beauty or wellness industry. Strong mentoring skills with the ability to inspire and develop team members. Excellent upselling abilities to promote services and products effectively. Exceptional customer service skills with a focus on client satisfaction. Strong communication skills to interact effectively with clients and staff alike. Experience in front desk operations is preferred.
A UHNWI is seeking a new member of staff to work on a yacht promoting well-being products. The successful candidate will require experience in selling products to potential clients. The ideal candidate will possess excellent communication and presentation skills and must be courteous and professional in all interactions with clients. The position will commence at the end of February and involve travel to India, where the yacht will be docked. The candidate will have a 10-day trial period and, upon successful completion, will be offered a permanent contract. The ideal candidate will be highly motivated, punctual, composed, and well-presented.