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We offer more than just Gelato; we sell joy! - Position: Supervisor - Pay: £12.30 per hour - grow through our scoops of success and earn up to £12.90 per hour! Our vision is to be the world's most iconic Italian gelato artisan. Our Mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! You’ll be working alongside a great team to help deliver excellent service and standards for your store that you will be proud of. What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling our amazing products to achieve store targets Monitoring the team is following the health and safety security measures Help train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem solving - creating solutions before they become issues What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Earn more with our Scoops of Success progression to ASM and beyond! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! Employee Assistance Programme - our 24/7 counseling support provider
Fast Food Restaurant Site Manager - 32K plus bonus opportunities Based in: Design District (Greenwich Peninsula) London OUR BENEFITS INCLUDE: Up to 2 free meals whilst on shift, -40% off the bill when not on shift, always promoting our team from within, reco scheme (£50 p/referee), 28 days of holidays, a new bonus scheme for the management implemented this year up to £2,400 p/year, staff parties and, the opportunity to do shifts at the biggest festivals and events in London and other cities within the UK: Glastonbury, British Summer Time, Boardmasters and many more! ABOUT YOU We are looking for passionate individuals in customer service and cooking. Previous experience dealing with customers and preparing dishes is ideal. However, we are open to training the right person for the role. ABOUT THE ROLE Key Accountabilities Business Weekly ordering and inventory management Monitoring the daily elaboration of dishes for all brands at Guasa Group following highquality standards of the company. Maintain a constant and impactful communication with business owners; the Head of Operations; the head office; the kitchen and the rest of the team Responsible for securing a correct business operation. Weekly and Monthly control of temperature Fully accountable and responsible for the maintenance of weekly and monthly cleaning of the site, supervising the accomplishment of it by team members. Ensuring the correct opening and closing. Make sure that the due diligent book is up to date Responsible for flagging any potential risks on time that must be escalated. I.e. any issue related to food hygiene; staff; cleaning issues; issue with deliveries; etc Be the first point of contact at the site if any problem with customers occurs during the shift. Escalate necessary and important information provided by market’s management that may be relevant for the business to take actions on. Cashing up of the daily/weekly closing including bank deposit. People Enable and facilitate the communication between team members by being the first point of contact for any problem or queries that requires immediate solution before escalating it. Responsible for securing a continuous track of the training program of all new team members from the first day until this person is fully qualified and independent in about two weeks. Shares ownership and control in the management of the staff: trials; induction; uniforms; performance review; training and others Weekly rota elaboration and planning within the budget provided Ensuring the follow up of handbook’s procedures including uniform, punctuality, food safety and health and safety and the daily temperature control. Organising staff meetings including social activities. Maintain high level of engagement with other team members in order to secure good levels of morale and energy in the team Be an example of good practices in the team in terms of punctuality; uniform; up-selling products; energy in the team. Etc Promote diversity and ensure that Guasa Group continues being an amazing place to work! Guasacaca Ltd. All rights reserved. Competencies Outstanding communication skills and adaptable to different audiences such as; Managing Director, team members; customers; suppliers and others. Excellent interpersonal skills Organisation, attention to detail and resilience Problem solving Passionate about the delivery a service at high standards. Take initiative at all time Ability to work in a collaborative manner with the team is essential
Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be fun, pay attention to detail and solve problems with a smile! The ideal candidate will have a passion for food, excellent leadership skills, and a commitment to delivering a top-quality dining experience to our customers. Key responsibilities: · Manage kitchen staff and coordinate food orders. · Supervise food preparation. · Monitor food temperatures for quality. · Oversee kitchen administration to ensure policy compliance. · Lead by example, promoting high standards of conduct and performance. · Train employees for safe equipment operation and handling of materials. · Ensure all food items adhere to our recipe, preparation, and portion standards. · Place food and equipment orders. · Maintain a clean work environment and enforce preventive maintenance measures. Your benefits: • A generous 50% discount at any Urban Greens location. • Enjoy a complimentary meal during your shift. • Uniforms will be provided. • You'll have the benefit of 28 days of annual leave. • Choose between full-time or part-time positions, all with the security of permanent contracts. • Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. • Competitive salary. • Mainly Monday- Friday.
Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be fun, pay attention to detail and solve problems with a smile! The ideal candidate will have a passion for food, excellent leadership skills, and a commitment to delivering a top-quality dining experience to our customers. Key responsibilities: · Manage kitchen staff and coordinate food orders. · Supervise food preparation. · Monitor food temperatures for quality. · Oversee kitchen administration to ensure policy compliance. · Lead by example, promoting high standards of conduct and performance. · Train employees for safe equipment operation and handling of materials. · Ensure all food items adhere to our recipe, preparation, and portion standards. · Place food and equipment orders. · Maintain a clean work environment and enforce preventive maintenance measures. Your benefits: • A generous 50% discount at any Urban Greens location. • Enjoy a complimentary meal during your shift. • Uniforms will be provided. • You'll have the benefit of 28 days of annual leave. • Choose between full-time or part-time positions, all with the security of permanent contracts. • Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. • Competitive salary. • Mainly Monday- Friday.
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JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... Are you ready to embark on an exciting journey with one of York's most iconic establishments? The Principal hotel, nestled in the heart of York, is gearing up for an exhilarating chapter in its 145-year legacy with a thrilling rebrand. As we elevate our standards and redefine luxury, we are on the lookout for a passionate and dynamic individual to join us as Hotel Manager and lead our exceptional team A DAY IN THE LIFE OF A HOTEL MANAGER AT THE PRINCIPAL YORK! What you'll be doing... Reporting directly to the General Manager Overseeing day-to-day operations with a focus on Food & Beverage, Rooms, guest satisfaction,and standards. Leading by example and being hands-on when needed Providing strategic support to the General Manager across all hotel operations Directly managing department heads to ensure smooth operations. Motivating and engaging our team to deliver excellence in service Driving succession planning and continuous learning initiatives Ensuring the highest level of customer care throughout the property Supporting profitability and cost management through effective planning and forecasting WHAT WE NEED FROM YOU To succeed in the role of Hotel Manager you will need the following qualities and skills. Experience as an Operations Manager/Deputy General Manager in a 4-star Full-service hotel Proven track record in managing a large F&B Operation High standards, a can-do attitude, and excellent attention To detail a strong commercial mindset with a drive to achieve results Exceptional people leadership and motivation skills Demonstrated Ability to develop and nurture talent within the team Strong Communication skills and a strategic mindset The capability to build Relationships and influence at all levels If you're ready to make your mark in the hospitality industry and lead a team dedicated to excellence, we want to hear from you! Join us at Principal York and be a part of our exciting journey ahead. Apply now and let's create unforgettable experiences together! WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year 28 holiday days including bank holidays Birthday as a paid day off to Celebrate YOU Annual Bonus for your outstanding contributions Happi benefits to keep a smile on your face Pension plan for your future Security Group discounts for your leisure time Support & Development opportunities to help you thrive Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you’ll experience a world that revolves around you – from our signature chamber design to numerous drinking, dining and entertainment options that you’ll never want to leave. When you do venture out, you’ll find Edinburgh’s top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy – it’s only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it’s on your doorstep. Buckle up, we put you so close to history it’s basically time travel.
We are looking for new security for our restaurant & cocktail bar. We are located on Tooting High Street a couple of minutes from Broadway Station.
About the job We are looking for Business Consulting Director to join the Retail division of our consulting company in London. Ideal candidates will have 10+ years experience in managerial roles, and a keen interest in Consumer, Retail and Hospitality. Essential to have functional experience in: Growth Strategy Market Sizing Go to Market Strategy Commercial Due Diligence Value Creation Luxury industry Main duties Establishing long-term relationships with clients and securing repeat business from existing clients Identifying new business opportunities for the firm by networking with potential clients in the related industries Advising and developing strategic plans to help companies to reach their goals Conducting research on topics related to the client’s industry or business area of interest Preparing reports detailing findings and recommending solutions. Provide leadership and guidance to ensure the successful completion of projects covering interim management role for clients when requested helping clients make their sourcing decisions, increase end-to-end productivity of value chains, build strategic supplier partnerships, and integrate sustainability into their practices traveling at a global level to identify new clients and support projects for existing clients Requirements Minimum of a bachelor’s degree and preferably a master degree Have at least 10 years of experience in one or more of the related fields fashion, cosmetic, jewelry, art, and at least 3 years in an director or manager role Excellent communication, presentation, and writing skills Think strategically and analytically In depth experience in data analysis Experience leading and managing large, complex consulting engagements. Proven ability to develop and execute business strategy: strong program management experience, ability to manage a program through all stages of scaling Experience living and working internationally. Experience in Asian markets is considered a plus Outstanding people and relationship skills; and ability to interact with different types of clients in a global multi-cultural scale Fluent in English and another European language is a must. Knowledge of one of the following languages Mandarin, Arabic, Russian is considered highly relevant to this position
Dreaming of a career where you can blend your passion for the arts with community engagement? Look no further! SCRUM Theatre is seeking a highly organised and proactive Venue Manager to oversee the maintenance, operations, and safety of our new premises in Hammersmith and build relationships with communities who are underrepresented in the arts. The Venue Manager will play a pivotal role in fostering connections with local community groups in Hammersmith, as well as artists across London. They will also ensure the smooth functioning of all facilities and operations in the building, oversee all security and safety protocols, and manage relationships with stakeholders associated with the building. You’ll also be a key member of SCRUM’s democratic collective of theatremakers, as we build an exciting new theatre company and charity focused on making better theatre in better ways for the future. Individuals who may not yet have experience in the theatre industry are welcome to apply. We have secured a two-year ‘meanwhile’ lease on a premises comprising 4 large rehearsal rooms, two performance spaces, and a shared co-working space. This position is initially contracted for 3 months, with the aim of transitioning into a long-term role within the charity. The Venue Manager will work 3-5 days a week for the first month to help turn an empty space into a vibrant arts hub. Following that, you will work 2-3 days per week to oversee running and maintenance of the building after we open to the public, as well as acting as point person for our booking system, managed in collaboration with Theatre Deli. The total salary over 3 months will range between £4200 and £6600, as well as monthly bonuses of £112.50. (For more info, see "About SCRUM's pay structure" below.) About SCRUM Theatre SCRUM Theatre is a year-old CIO committed to pioneering better standards for making theatre at a time of crisis in the industry, as well as providing free-to-access arts training for under-served communities. We’re a group of 9 interdisciplinary artists, trained at leading theatre schools all over the world, including the Yale School of Drama, École Jacques Lecoq, and Bristol Old Vic Theatre School, with experience in theatre, film and television. We’re championed by an expert team of the country’s leading theatre-makers, including Adrian Lester, Nicholas Hytner, Lyndsey Turner, Declan Donnellan, and Nick Ormerod. Projects in the upcoming year include: - Transforming an empty building in London into a pop-up theatre training hub for developing artists, with a 50-session programme across the year - Touring "Twelfth Night" to community venues in postcodes identified by DCMS and ACE as under-funded for the arts - Delivering our workshops for young artists in each of the communities we visit - Delivering live and digital resources to schools in these target postcodes About SCRUM's pay structure All SCRUM staff are paid the same day rate of £150p/d. Certain roles involve taking responsibility for the charity's KPIs, therefore to reflect the higher level of labour involved, those roles receive a fixed ‘Accountability Bonus’ at the end of each month. These bonuses are taken from a pool allocated by the Board, agreed together by the collective, and reviewed by the collective on a quarterly basis. Job Requirements We are looking for individuals who have one or more of the following qualifications: - Proven experience in facilities management or a related field, with a strong understanding of building systems and maintenance best practices. - Bachelor's degree in Facilities Management, Business Administration, or related field. In addition, our Venue Manager should ideally have: - Experience in managing accessible spaces, or a willingness to learn and adapt to support individuals with accessibility needs. - Experience working with community groups or arts outreach programmes, or a genuine interest in engaging with under-served and under-represented communities. - An appreciation for the mission and charitable objectives of SCRUM. - A keenness for collaboration and a desire to work within a collective. - Good organisational and time management skills, with an eagerness to develop these further and the ability to manage multiple tasks simultaneously. - Good communication and interpersonal skills, with a readiness to engage effectively with various stakeholders, including staff, tenants, vendors, etc. - An awareness of relevant building regulations and a willingness to learn about compliance standards, including health and safety regulations. - An up-to-date DBS Certificate. The following would be desirable: - Familiarity with the UK theatre industry - Familiarity with Google Workspace - Resident in the Borough of Hammersmith and Fulham - An ability to communicate specialist information in an accessible way to individuals with less expertise Job Responsibilities In the 3-month period of the contract, you will: - Develop and manage relationships with artists and groups from the local community and the Greater London area, with a particular focus on demographics who are under-represented in the theatre. - Oversee the day-to-day operations and maintenance of the building, including plumbing, electrical, and security systems. - Develop and implement maintenance schedules to ensure the cleanliness, safety, and functionality of the building and its facilities. - Coordinate with external hirers and contractors for repairs, renovations, and maintenance projects. - Liaise with landlords to address building-related issues and ensure compliance with lease agreements. - Conduct regular inspections to identify and address any maintenance or safety concerns. - Manage building security protocols, including access control systems, surveillance cameras, and alarm systems. - Maintain accurate records of maintenance activities, inspections, and repairs. - Develop and manage the building's operating budget, including forecasting expenses and identifying cost-saving opportunities. - Collaborate with others in SCRUM to ensure that the building meets the needs of staff, tenants, and visitors. - Respond to emergencies and address any issues that may arise outside of regular business hours. - Stay informed about relevant regulations and compliance standards related to building operations and safety. - Arranging front desk staffing and appropriate training for your team. Following the end of the 3-month contract, the Company Artists and Board of Trustees will review the success of the Venue Manager’s projects, and the Venue Manager will give feedback to the Company and Board about their experience in the role, constructive criticisms of the organisation, and plans for how to shape the role in future. Should the Venue Manager, Board, and Company Artists all agree, an extended contract will be offered and the position will transition into a long-term role. How to apply We are interested in applicants from a wide variety of life experiences and skills to join our team. We especially encourage applications from candidates who identify as Global Majority, disabled, and/or LGBTQIA+. To apply, please provide a CV along with a page-length cover letter which details your fit for SCRUM’s values. We also welcome video or audio applications of no more than 5 minutes in length, or any alternative formats that would be more accessible to you. Please note the closing date for applications is Monday 29th April 2024.
Duties and responsibilities: 1. Managing and overseeing daily construction activities on the site. 2. Coordinating with subcontractors, vendors, and suppliers to ensure smooth operations. 3. Monitoring progress and quality of work to meet project timelines and standards. 4. Implementing health and safety protocols to maintain a secure work environment. 5. Supervising and guiding construction workers, providing necessary training whenneeded. 6. Collaborating with project managers and engineers to interpret plans and specifications. 7. Maintaining accurate records of construction progress, issues, and solutions. 8. Addressing any on-site challenges or conflicts that may arise during construction. 9. Ensuring compliance with relevant regulations, codes, and legal requirements.Managing the allocation of resources, equipment, and materials efficiently. 10. Communicating project updates and status to stakeholders as required. Skill, experience, and qualifications required: 1. Proficient leadership and team management capabilities, with a talent 2. for motivating and guiding a diverse team. 3. Effective organisational skills, enabling the management and oversight of daily construction activities. 4. Familiarity with health and safety protocols, ensuring a secure work environment. 5. Excellent communication skills for seamless collaboration with subcontractors, vendors, and project stakeholders. 6. Strong problem-solving abilities to address on-site challenges and conflicts. 7. Competence in interpreting construction plans and specifications. 8. Proficiency in maintaining accurate records of construction progress and issues. 9. A sound understanding of pertinent regulations, codes, and legal requirements. 10. Flexibility: Adaptability to changing project demands and availability to workweekends and evenings as needed.
We have an exciting opportunity for someone who is passionate about people, customer experience and driving success. This role gives you the opportunity to support our experienced Store Manager to run the store! Tapi are looking for a motivating, enthusiastic individual to join the Tapi family and be part of leading our revolution. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the business. If you are looking to take the next step in your career and are ready to be truly inspiring, offer great product & customer service and bring the best out of your team, look no further, and apply today. Your Responsibilities Work together with your store team to “wow” our customers at every turn. Deputise for the Store Manager across all Store operations. Assist in the management of the store including sales targets and team motivation. Support and train the team to succeed and deliver the “Tapi difference”. Support the Store Manager to induct new Tapi colleagues. Drive sales to meet and exceed your personal sales targets. Deliver outstanding service to all customers – surpassing their expectations. Assist the Store Manager in the excellent appearance of the store and actively support promotional changes. Handle customer complaints in difficult situations. Ensure we always exceed customers’ expectations to encourage recommendations and repeat business. Always looking for ways to continuously improve for customers, colleagues and the wider Tapi business. Regularly use Tapi technology to input customer order details accurately and to a high standard. Comply with all Health, Safety and Security requirements set out by Tapi. The Big Package 25% colleague discount Salary sacrifice pension Share of profit bonus scheme Perks platform (cheap cinema tickets, cashback and discounts on well-known brands) Employee Assistance Programme A day off for your birthday Cycle to work scheme About You! People are your bag – you get them, you understand them and importantly, you can sell to them! You’ll be confident in your ability and see 100% of target as the minimum – not job done! And, you’re always on the lookout for ways to improve things for customer and colleagues.
The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 on 4 off (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Night Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written. - Be extremely knowledgeable in regards to the company services, standards & products. - Commercially and financially astute. - Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
Position: Property Housing and Estate Manager Location: 29 Chesnut Grove, Mitcham, England, CR4 1RE Job type: Full-Time, Permanent Salary: Up to £25,000.00 - £30,000.00 dependent on experience (plus bonus structure) We are looking for Job holders with the experience of managimg shopping centres, residential areas and private estates, and arrange for the sale, purchase, rental and leasing of property on behalf of clients and employers. Responsibilities: · Determines staffing, financial, material and other short- and long-term requirements; · Manages general upkeep, maintenance and security of the estates amenities; · Makes sure that the amenities meet health and safety standards and legal requirements; · Advises on energy efficiency; · Discusses clients requirements and may advise client on the purchase of property and land for investment and other purposes; · Conducts or arranges for structural surveys of properties and undertakes any necessary valuations of property or agricultural land, and deals with grant and subsidy applications; · Negotiates land or property purchases and sales or leases and tenancy agreements and arranges legal formalities with solicitors, building societies and other parties; · Maintains or arranges for the maintenance of estate accounts and records and produces financial forecasts; · Acts as arbiter in disputes between landlord and tenant and ensures that both fulfil their legal obligations; · Examines and assesses housing applications, advises on rent levels, investigates complaints and liaises with tenants association and social workers to resolve any family problems. About you: • At least three years’ experience within the relevant field • Excellent knowledge of marketing strategies • Ability to manage multiple projects simultaneously • An excellent understanding of the this industry • Ability to build and maintain strong client and team relationships • Confident communicator and presenter at all levels, with excellent interpersonal skills
Are you a motivated and results-driven sales professional with a passion for the printing industry? Outsourced Print, a leader in large format printing solutions, is seeking an ambitious Sales Manager to join our team on a commission-only basis. This is a fantastic opportunity to leverage your sales expertise, drive growth, and significantly impact our success. What We Offer: - Attractive Commission Structure: Your efforts and successes are directly rewarded. We offer a competitive commission model designed to motivate and acknowledge your achievements. - Lead Support: To assist you in hitting the ground running, we will provide sales leads. Your knack for conversion will not only boost your earnings but also our market position. - Autonomy and Flexibility: This role allows you to work independently, giving you the freedom to strategize and execute your sales approach effectively. - Industry Presence: As a respected player in the large format printing industry, Outsourced Print has a strong foundation for you to build upon, facilitating your efforts to secure new business. Your Role: - New Business Development: Utilize your sales acumen to not only follow up on provided leads but also to identify and secure new business opportunities within the large format printing sector. - Relationship Building: Forge and maintain strong relationships with clients, understanding their needs and providing tailored solutions that exceed their expectations. - Market Insight: Stay abreast of industry trends and market dynamics, leveraging this knowledge to identify emerging opportunities and enhance our competitive edge. - Sales Strategy: Develop and implement effective sales strategies that align with our company goals, driving growth and establishing Outsourced Print as a preferred partner in the industry. Who You Are: - A seasoned sales professional with proven experience, particularly in the print industry or a related field. - A self-starter with a track record of successfully generating new business and meeting or exceeding sales targets. - Excellent communication and interpersonal skills, with the ability to build rapport and engage clients at all levels. - A strategic thinker with the ability to plan and execute effective sales strategies. - Passionate about the printing industry, with a drive to stay informed on market trends and innovations. If you're ready to take your sales career to new heights and thrive on the challenge of a commission-only role, we want to hear from you. Join us at Outsourced Print and be a key player in driving our growth while advancing your own professional journey.
Position: Direct Sales Manager Location: Remote (with the option to visit offices in Dartford, London) Job Type: Full-time About the Company: Our client is an ACS approved security contractor, specialising in providing top-notch security solutions for the construction, retail, and government sectors. As part of their expansion plan, they are seeking a dynamic and experienced Direct Sales Manager to spearhead growth and elevate the business to new heights. Responsibilities: 1. Business Development: - Identify and pursue new business opportunities within the construction, retail & government sectors and beyond. - Develop and maintain strong relationships with key decision-makers, influencers, and stakeholders in the security industry, especially those on the panels of the top four security companies who sub contract. 2. Sales Strategy: - Formulate and execute effective sales strategies to achieve revenue targets and market share growth. - Utilise existing industry contacts and networks to secure new business opportunities. 3. Market Research: - Stay informed about industry trends, competitor activities, and market developments to provide strategic insights. - Analyse client needs and tailor security solutions to meet their specific requirements. 4. Team Collaboration: - Collaborate with internal teams to ensure seamless communication and coordination in delivering security solutions to clients. - Provide feedback to enhance service offerings and improve overall customer satisfaction. 5. Self-Motivation: - Work independently and remotely, demonstrating a high level of self-motivation and discipline. - Take initiative in identifying and pursuing new business prospects. Requirements: 1. Experience: - Proven track record in direct sales, preferably within the construction, retail, and government security sectors. - Existing contacts within the industry, facilitating immediate engagement with potential clients. 2. Skills: - Excellent communication and interpersonal skills. - Strong negotiation and closing abilities. - Ability to work with minimal supervision and manage time effectively. 3. Technology Proficiency: - Comfortable working remotely with a provided phone and laptop. - Proficient in using digital tools for communication and reporting. Benefits: - Competitive salary with performance-based incentives. Basic salary £30,000 - £45,000. - Flexible work environment with the option to work from home or visit offices in Dartford, London. - Company-provided phone and laptop. Process: As part of our recruitment process, successful shortlisted candidates are required to attend a sales coaching/training session prior to the final interview. Closers Ace and our client are equal opportunity employers. We encourage applications from candidates of all backgrounds and experiences.
Based at: Chancery Lane. Reports to: Store Manager Job Purpose: Manager in the efficient and profitable operation of a Brew Garden Store. To ensure the company standards are met at all times. Responsible for the Health and Safety of their employees. Working with the management to maximise P&L. Key responsibilities: General: - Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of employees by Brew Garden. - Obey all lawful instructions given by the Management of Brew Garden and use your best endeavours to promote the interests of Brew Garden. - Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. - Act as a “bridge” between management and team members to facilitate division operation (e.g. keep management team appraise of staff activities, issues, challenges, etc) - Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance - Address guests concerns, requests or issues either individually or by enlisting the help of management team. Banking/ Finance/ Payroll: - Assist management team in cash handling and banking activities within the store in accordance with Brew Garden procedures. - Follow Brew Garden cash handling procedures. - Report any float or petty cash shortage immediately to HO. - Ensure the sales and figures are entered on a daily basis on the wages spread sheet. - Never give cash advances. - Ensure the store is always ready for cash collections, on pre-designated days. - All cash banking must be kept in the locked safe. The safe must never be left open when unattended. - Report any Payroll issue to the Operations Manager and Monika Franchi. Operations/ Administration/ Training: - Responsibilities for profitability and performance of the store. - Organise staff throughout the store in order to deliver efficient customer service and a profitable operation. Maximise the performance and competences of your team. - Strive to achieve Brew Garden Budget and Forecasts. - Constantly strive for a quality of operation of the Brew Garden store. - Ensure store is displayed and maintained in accordance with current Brew Garden Guidelines. - Responsibilities for HR compliance with Brew Garden Policy and UK Regulations in-store. - Fulfil all administrative tasks and duties in the most effective and professional manner in accordance with Brew Garden Guidelines. Ensure: - Ensure each new employee fills his/her contract, “starter pack” and P46 by the end of the first week of employment; - P45/P46 are submitted to HO by the end of the first week of employment; - Each new employee provides correct and valid ID and relevant paperwork to prove eligibility in the UK by the end of the first week of employment; - Each employee receives a “post probationary review” at the end of their first 3 months of employment; - Any lateness, outstanding or fall in performance and other individual staff outcomes are recorded and reported; - Ensure employees’ holidays are registered on Holiday spread sheet and processed accurately and sending an update to Monika Franchi . Ensure all staff holidays are taken in the current financial year; - Every termination of employment is accompanied by the payment of any accrued holiday. - Health and Safety: - Responsibilities for the Health and Safety of employees in store in accordance with UK Legislation and Brew Garden Health and Safety Policy. - Ensure the store always achieves the highest standards in Food Hygiene and Health and Safety. Take all necessary hygiene, safety and security measures needed to create and maintain the safest environment possible for employees and customers. - Monitor the status of your fire alarm, fire extinguishers on a weekly basis and emergency lightings, as per company policy. - Ensure all team members are aware of the location of their Fire Assembly Point. - Ensure fire exits and escape routes are always free of any damage or obstruction. - Report any accident or incident within the premises in the Accident Book and Area Manager. - Ensure risk assessments are reviewed every year and completed for each employee. - Make sure the first aid kit is clearly indicated to staff and available at any time. People Management - Manage the development of all employees. - -Identify training needs and development of team. - -Use leadership to motivate staff and bring them to a high level of performance. - Hold monthly meetings with employees with records kept of any meeting. - Develop good communication between employees to help maintain team spirit. - Create a positive working environment. Always be available should an employee wish to arrange a meeting with the Management, or should the employee need any support. Personnel and other departments: -Weekly meeting with Management team. - Attend all meetings and training sessions as required by your line manager and relay information to management and employees. - Supply data as required by all departments – with reasonable request and notice period. - Develop good communication between employees to help maintain team spirit. - Report any other issues to Operations Manager. - Ensure any and all ‘direct’ employees comply with Brew Garden handbook and contract guidelines.
We are an accredited company, looking to lead the way within the security sector of highly vetted, licensed and trained security professionals who help make the United Kingdom a safer place. Safe Responsec Group are currently recruiting for Security Guards to work at our major events across the UK. We are seeking highly talented individuals to join our team and be part of some of the biggest and best festivals and events across the UK Task: Ingress control – ticket validation, physical body and bag searches, crowd control, refusal of guests when behaviour/suitability is not line with event house rules/policies. Crowd control/people management – foot traffic direction, escorting and ejecting guests – temporally detaining guests prior to police handover, maintaining order, subdue anti-social behaviour, ensuring crowd safety plans are adhered to, apprehending guests/staff suspected of committing a crime. Controlling access points and site perimeter patrolling. Deliver approachable customer service and support. Protection of assets and prevention of losses. About you: Must complete and provide copies of ACT Certificates (ACT Awareness and ACT Security) You will be able to demonstrate you have a clear passion for Keeping People Safe. You will have good understanding of security risks and threats present at events and festivals. Reporting and recording details of irregularities, incidents, searches and patrols. You will be authoritative and confident and have the facility to deal with difficult people in conflict or emergency situations. Your reactions to security risks/issues, guest behaviour and crowd management will be reasonable, proportionate and effective. Guest experience will be important to you and you will be accessible and helpful. You will have a keen eye for detail and the ability to stay vigilant to security risks. Monitor and report any suspicious behaviour/take appropriate action. Egress control. You will work effectively within a team and be an excellent communicator. All Evolve Security Solutions employees are required to deliver exceptional levels of customer service, maintaining a smart, friendly, professional approach at all times. You are comfortable with camping on site if required and can provide essential camping kit. You will be robust to the outdoors and have previous experience in overnight camping. Job Types: Part-time, Full -time Zero hours contract Salary: £10.42-£13.15 per hour Expected hours: No less than 20per week Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Night shift Weekend availability Licence/Certification: First Aid Certification (preferred) SIA Door supervisor licence (preferred) Safety Stewards Nvq L2 (preferred)
The Worker duties includes: · Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback · Develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within shop; · discusses customer responses with other colleagues with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users; Develop goals and report progress to the owners; Improving customer service experience, create engaged customers and facilitate organic growth; Taking ownership of customers issues and following problems through to resolution; Setting a clear mission and deploying strategies focused towards that mission; Keep accurate records and document customer service actions and discussions; Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment; Keep ahead of industry’s developments and apply best practices to areas of improvement; Control resources and utilise assets to achieve qualitative and quantitative targets; Maintain an orderly workflow according to priorities; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers Analyse statistics or other data to determine the level of customer service your organisation is providing; Produce written information for customers, often involving the use of computer packages and software; Write reports and analyse the customer service that organisation provides; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Finding ways to measure customer satisfaction and improve services.
- Have direct and relevant management experience - Are comfortable in a face-paced environment - Understand the key elements of running an hospitality business - Are quick and efficient, with strong time management skills - Are capable of maintaining high health & safety and hygiene standards - Possess a hands-on attitude! - Are customer-focused, very presentable with a strong floor presence We are a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and are proud to create an environment where everyone, from any background, can be happy at work. We are looking to secure an Assistant General Manager for our Food Hall. You will need to be a leader of people and someone who can inspire, motivate, and develop talent organically. This is about the guest so someone who is customer-focused is essential. As Assistant General Manager you will create an exciting work atmosphere to motivate your team and do whatever it takes to get the job done. You will be responsible for helping to lead and drive the daily operations within the Food HAll. This position is ideal for someone looking to move into a General Manager Role. The ideal candidate will have previous Assistant General Management experience, or within a similar role. Career growth and personal development is a key aspect of this role. Additional Requirements: While not mandatory, possession of a Personal Alcohol License, First Aid Training, Fire Marshal Training, or WAVE Training would be advantageous. ** Previous experience in a similar role is a prerequisite. ** If you possess a passion for food, a strong work ethic, and leadership skills, we encourage you to apply.
We offer more than just Gelato; we sell joy! We are on a search to find a new Team Member. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! Don't worry about not having experience, we’ll give you the inside scoops! What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Value the quality of our products by upselling our amazing products Working as part of team to achieve store targets and excellent service Follow the health and safety security measures What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Shares our values - be proud be part of our team Team player - pitch in on all jobs What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Career progression to Supervisor and beyond! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
An experienced and qualified Electrical Fitter with experience in running installation / service teams on-site is needed to join the team at this leading door installation and servicing company based in London on a full-time basis. This role is in London, so the relevant candidate will be working around London for a large percentage of the time, which could include the odd weekend. This includes travelling to the site, depending on the site location. This is an excellent opportunity to progress your career with a well-established company! About the Company We provide premium levels of after-sales and installation services to clients in a range of industries. We’ve been installing and servicing doors for past 3 years, and due to consistently high standards of work and customer service, We’ve built up a first-class reputation across sectors. About the Role You will work as a Site team member to provide a combination of installation, repairs, and servicing of various types of doors, including all associated hardware and components. You will be a part of the Servicing and Installation department and will report directly to the Managing Director. Much of their work requires the candidate to undergo a Security clearance, which will include background checks, references for the previous 3 years of employment, residential checks, medical and complete random Drugs and Alcohol checks. Key Responsibilities: •Install, service and maintain the range of doors, which can be NPSA (CPNI) rated. The range includes Sliding-folding, bi-fold doors, side-hinged doors and fire doors. All doors can be either mechanical or electrically operated •Provide an innovative and technically aware approach to problem-solving •Comply with all Health & Safety requirements. •Lead an on-site team of fitters to ensure the project is completed within the allocated time and to the high standards required •Ensure that all HSE and company paperwork is completed and returned to the office after the project has been completed •Ensure appropriate audits and checks are carried out on company equipment in line with relevant standards •Receive and put into action all written and verbal instructions as required •Train and supervise all team members to ensure they adhere to all safety documentation •examines drawings, specifications and wiring diagrams to determine the method and sequence of operations; •selects, cuts and lays wires and connects to sockets, plugs or terminals by crimping, soldering, brazing or bolting; •cuts, bends and installs electrical conduit; •assembles parts and sub-assemblies using hand tools and by brazing, riveting or welding; •installs electrical plant, machinery and other electrical fixtures and appliances such as fuse boxes, generators, light sockets etc.; •examines electrical plant or machinery, domestic appliances and other electrical assembly for faults using test equipment and replaces worn parts and faulty wiring. Required Experience: •Candidates must be able to demonstrate that they have experience in running Installation/service teams on-site and have SSSTS Card as a minimum •All Electricians Must be fully qualified up to 18th Edition as a minimum •All Engineers will be required to have CSCS Cards as a minimum, but all Supervisors will require SSSTS cards. (Company will pay for the upgrade for the right candidate) •The ability to read manufacturing or electrical drawings would also be essential Sounds interesting? send your CV for immediate consideration. Candidates with previous experience or job titles, including; Installation Electrician, Electrician, Electrical Inspection, Qualified Electrician, Electrical Testing, 18th Edition, Testing Electrician, Inspection Electrician, Electrical Tester, and Electrical Inspector may also be considered for this role
Responsibilities: Oversee day-to-day office operations and administrative functions. Coordinate and manage office resources, including personnel, supplies, and equipment. Implement and maintain efficient office systems and procedures. Collaborate with department heads to ensure effective communication and workflow. Foster a positive and inclusive office culture. Requirements: Proven experience in office management within the security industry. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in office software and systems. Leadership qualities with a problem-solving mindset.
Please find below a list of activities that encompass your role as an Office Administrator for TFM Ltd - Supervise and coordinate activities of all staff. - Manage and maintain work schedule for engineers assisting the operations director. - Maintain management information systems, both manual and computerised. - Review and answer correspondence. - Provide secretarial or executive services for directors. - Establish and maintain supplier accounts. - Ensure data is entered into the relevant systems promptly. - Assist the compliance manager with any annual audits. - Manage the filing, storage and security of documents. - Respond to enquiries in a timely and professional manner. - Assist the compliance manager with the management of ISO 9001 & 14001 procedures - Maintain insurance coverage’s, business, motor, etc. - Dealing with telephone and email enquiries. - Creating and maintaining filing systems, both paper and electronic. - Keeping diaries and arranging appointments. - Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets, mailing lists and databases. - Devising and maintaining office systems. - Arranging travel and accommodation for staff as and when required. - Organising and storing paperwork, documents and computer-based information in an efficient and retrievable manner. - Monitoring and always updating EWM, our work platform for engineers. - Collating information from sub-contractors to enable invoices to be created. - To make sure all job sheets are received in a timely manner from the engineers and sub-contractors. - To accept responsibility for tasks that are not necessarily listed above but are commensurate with a role of this type.
We are provider of manned guarding security services in London, is seeking a skilled and experienced Customer Service Manager/Supervisor to join our team. The successful candidate will be responsible for overseeing the customer service operations, ensuring exceptional service delivery, and maintaining high client satisfaction levels. Responsibilities: 1. Supervise and lead the customer service team, including hiring, training, and performance management. 2. Develop and implement customer service policies and procedures to enhance efficiency and effectiveness. 3. Monitor customer interactions to ensure quality service delivery and provide coaching and feedback to team members as necessary. 4. Handle escalated customer complaints and resolve issues promptly and effectively. 5. Collaborate with other departments, such as operations and sales, to ensure seamless communication and alignment on customer service strategies. 6. Ensure compliance with company standards, regulations, and industry best practices related to customer service. 7. Develop and maintain strong relationships with key clients, serving as the primary point of contact for customer service-related inquiries and concerns. 8. Prepare regular reports and presentations on customer service performance and initiatives for management review. Qualifications: 1. Bachelor's degree in business administration, management, or a related field preferred. 2. Proven experience in a customer service management or supervisory role, preferably within the security industry. 3. Strong leadership and team management skills, with the ability to motivate and inspire team members to achieve goals. 4. Excellent communication and interpersonal skills, with the ability to interact effectively with clients, team members, and other stakeholders. 5. Problem-solving and decision-making abilities, with a focus on delivering solutions and driving continuous improvement. 6. Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. 7. Knowledge of security industry regulations and standards preferred. 8. Flexibility to work occasional evenings or weekends as needed. Join our dynamic team and contribute to our mission of providing exceptional manned guarding security services in London. If you are a customer service professional with a passion for excellence, we want to hear from you. Apply now with your resume and cover letter detailing your relevant experience and qualifications.