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Are you an experienced leader with a passion for delivering exceptional customer service and driving retail success? We are looking for a dedicated and dynamic Retail Manager to join our team! This is a fantastic opportunity for a motivated professional to oversee all aspects of store operations, lead a talented team, and ensure our customers have an outstanding shopping experience. Key Responsibilities: As a Retail Manager, you will: Team Leadership: Recruit, train, and develop staff to maintain a high-performing team. Assign tasks, monitor progress, and provide regular feedback on staff performance. Foster a positive work environment that encourages collaboration and growth. Customer Service Excellence: Liaise with staff to provide up-to-date information on merchandise and special promotions to customers. Ensure customer complaints and queries regarding sales and services are resolved promptly and effectively. Stock Management: Ensure adequate reserves of merchandise are maintained and oversee efficient stock management. Examine the quality of merchandise to meet customer expectations. Financial Oversight: Oversee the maintenance of financial and operational records. Authorise payments for supplies, decide on pricing strategies, discounts, and credit terms. Store Presentation & Security: Ensure effective use of advertising and display facilities to maximise sales. Oversee security arrangements to protect the premises and its assets. Experience not sessional however will be preferred. Education minimum GSCS
About us Maison Gigi is a family-run French bakery and caterer renowned for its exquisite patisserie, specialty coffee, and delicious grab-and-go breakfast and lunch options. Inspired by regional French cuisine, we are passionate about sharing authentic flavours with our loyal customers. To lead our talented team and ensure the smooth operation of our bakery and cafe, we're seeking a passionate and experienced Assistant General Manager. You'll be responsible for overseeing daily production, managing customer cake and catering orders, and inspiring your team to deliver the highest standards of quality and service across all aspects of our business. You will also play a key role in maintaining a safe environment for both our team and our customers. This role requires a self-starter who can take initiative and thrive independently. What You'll Do - Lead and inspire: Manage and motivate a team of bakers, pastry chefs, and baristas, fostering a collaborative and supportive environment. - Oversee bakery production: Plan and manage daily production schedules to meet customer demand and ensure efficient use of resources. This includes: - Managing ingredient inventory and ordering supplies. - Monitoring production quality and consistency. - Implementing and maintaining strict hygiene and food safety standards. - Delight customers: Manage customer cake and catering orders, ensuring personalized service and timely delivery. This includes: Consulting with customers to discuss design, flavours, and special requests. - Processing orders and managing order fulfilment. - Addressing customer inquiries and ensuring complete satisfaction. - Manage the cafe experience: Oversee the daily operations of the cafe, ensuring efficient workflow, excellent customer service, and a welcoming atmosphere. This includes: - Managing cafe staff schedules and training. - Maintaining optimal stock levels of raw ingredients, pastries, and other cafe supplies. - Upholding the specialty coffee standards of preparation. - Champion health and safety: Ensure compliance with all relevant health and safety regulations, maintaining a safe and hygienic environment for both staff and customers. This includes: - Conducting regular risk assessments and implementing necessary safety measures. - Ensuring all staff are trained in food safety and hygiene practices. - Maintaining accurate records and documentation. - Deputize for the General Manager: Assume responsibility for the overall operation of the bakery, café and catering in the General Manager's absence. - Optimize operations: Analyse sales data and customer feedback to identify areas for improvement and implement strategies to enhance efficiency and profitability across the bakery and cafe. - Maintain visual appeal: Ensure the bakery and cafe maintain a visually appealing and inviting atmosphere, with attractive displays and impeccable cleanliness. What you'll bring - Proven experience as a Bakery Manager, Cafe Manager, or in a similar leadership role within a bakery or cafe environment. - A passion for French pastry and a good understanding of baking techniques and ingredients. - Knowledge and appreciation of specialty coffee, with experience in managing a cafe environment. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong leadership and communication skills to effectively manage and motivate a team. - A customer-centric approach and a commitment to providing outstanding service. - A thorough understanding of health and safety regulations and best practices in a food service environment. A self-starter mentality with the ability to take initiative, work independently, and solve problems effectively. In return - Join a dedicated team: Become part of a passionate and supportive team that takes pride in delivering exceptional quality and service. - Competitive salary and holidays: Receive a competitive salary plus bonus and 28 days of holiday to enjoy your time off. - Amazing staff meals: Enjoy delicious staff meals prepared with the same care and attention as our customer offerings. - Central location: Work in a vibrant and easily accessible central London location. - Company pension: Benefit from a company pension scheme to support your future financial security. - Cycle to work scheme: Take advantage of our cycle to work scheme to save money and stay healthy.
IMMEDIATE START WEST NORWOOD AREA ONLY APPLY IF THESE LOCATIONS ARE SUITABLE !!!!!!!!!!! Job description Immediate start The main duties and responsibilities of the post holder are indicated below, other duties of an appropriate nature and level will also be required 1. Assist in the provision of a variety of appropriate learning opportunities for children and young people some of whom may require special attention and/or will have come from various racial, cultural and religious backgrounds. 2. Lead groups of children in specific sport, game craft and learning activities. Manage behaviours and adapt the activity to meet the needs of groups or individuals. Prepares for activities. 3. Evaluate events and activities and contribute to the development of the service including making recommendations for change and development of the activities. 4. Supervise children to ensure safe use of equipment and facility without endangering themselves or other users. 5. Check that play and learning conditions conform to the appropriate health and safety standards and are suitable for the group and activity planned. Contribute to the corporate responsibility for continuously checking that the premises, gates, etc are secure, reporting defects promptly to the leader in charge. 6. In conjunction with the leader in charge, liaise with other workers to share activities and skills to ensure a range of complementary activities are available. Support and advise less experienced workers in activities. 7. Ensure that the Young People Matter equal opportunities and standards are integrated into all aspects of the service. 8. Undertake first line child protection measures, reporting areas of concern to the senior Manager. 9. Publicise the service and special events through assisting in the production of leaflets, posters, and information bulletins. 10. Assist in maintaining contacts with teachers, parents and users of play service to increase the uptake of existing services, to design or tailor additional services to resolve problems. 11. Contribute to keeping local records appropriate to the service. 12. At the direction of the senior Manager / senior Project, support the operation of holiday clubs, including enrolment and operation. 13. Child protection · To have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by Young People Matter Policy.
An Incredible Opportunity for a Restaurant Manager! Are you a passionate, ambitious leader with a flair for Italian fusion cuisine? This is your chance to join a thriving, privately owned restaurant group at a pivotal and exciting stage of its growth. What We’re Looking For A natural talent for delivering exceptional customer service. A minimum of 3 years’ experience as a manager in a fast-paced, high-energy restaurant setting. Creativity and a drive to implement your own ideas to elevate the business. Hands-on leadership, ensuring smooth day-to-day operations. A passion for developing your team and nurturing talent for future growth. The ability to foster a lively, welcoming atmosphere while leading by example. Meticulous attention to cleanliness, food hygiene, and safety standards. Proficiency in stock control, weekly reporting, and budget management. Expertise in managing rotas, sales forecasting, and staying ahead of trends. What’s in It for You? Career progression with a fast-growing, innovative brand. An attractive bonus structure. Access to ongoing training and professional development. A real opportunity to make a difference and influence the brand’s future. Discounted, delicious food to enjoy! Company pension for long-term security. If you’re ready to lead, inspire, and grow within an ethical, forward-thinking brand, this is your moment. Join us and be part of something extraordinary!
Islamic Association of North London (IANL) Post Title: IANL Operations Manager Location: Finchley, London Salary Competitive salary, negotiable depending on experience and qualifications Hours Full-time: 40 hours per week (Flexibility required) Start Date 01 February 2025 Reporting to Board of Trustees Are you an experienced leader with a passion for operational excellence and community development? The Islamic Association of North London (IANL) is seeking a motivated and dynamic Operations Manager to lead the efficient management and growth of our vibrant organisation. About Us IANL is a registered charity established in 1977, serving the Muslim community in Barnet and beyond. Our mission is to advance education, provide religious services, and offer support to those in need, all within the framework of Islamic values. With exciting expansion plans, we’re poised to extend our impact and better serve our diverse congregation. The Role As Operations Manager, you will play a pivotal role in delivering IANL's mission. The successful candidate will have the following key priorities: • Drive forward IANL’s mission, vision, and values. • Strengthen IANL’s reputation. • Provide management and organisational support to ensure efficient operations. • Ensure IANL is well-run and remains compliant with Islamic values, internal governance and charity commission regulations. You will be responsible for delivery or delegation of the following areas: • General Management: Policy maintenance and oversight, compliance, business planning, financial management, and organisational design. • Staff Management: Recruitment, performance management, training, and team development. • Facilities Management: Ensure timely maintenance, security, and health & safety compliance for all premises. • Service Delivery: Oversee a range of services, including educational programs, Ramadan/Eid management, counselling, matrimonial services, and community outreach. • Stakeholder Engagement: Foster strong relationships with local authorities, MPs, community organisations, congregants and external charities. • Reporting: Establishing KPIs and reporting against them to the Board of Trustees The Person We are looking for a dedicated and proactive individual who demonstrates the following: 1. Proven experience in management or organisational leadership roles. 2. Experience of working in the third sector, ideally with charitable organisations. 3. Experience of line management of staff and leadership of teams or departments. 4. Positive ‘can do’ attitude to getting things done. 5. Ability to think proactively, prioritize work, and maintain relationships with a range of stakeholders. 6. Flexibility to occasionally attend out-of-core-hours meetings with volunteer-based teams on evenings and weekends to meet organisational needs. 7. Understanding of key issues surrounding Muslim communities across the UK from a variety of traditions and ethnic backgrounds. Why Join Us? • Be part of a growing organisation making a real difference in the community. • Work in a supportive and collaborative environment rooted in Islamic values. • Take on a challenging role with opportunities for professional growth. Please note that we will only be contacting shortlisted candidates. This job description reflects the core activities of the post. As the services and the postholder develop, there will inevitably be some changes to the duties, and possibly the emphasis of the post itself. We expect that the postholder will recognise this and will adopt a flexible approach. This could include undertaking relevant training where necessary. The management will consult the postholder if significant changes to the job description become necessary. The successful candidate will have to go through an Enhanced DBS check prior to being offered the final offer of employment. Start your journey with IANL and help us shape a brighter future for our community!
3P Security Limited is a startup company providing security manpower to clients (retailers, hotels, clubs, local councils, HNW individuals etc.) in the Greater London area. We need a Sales Manager to bring in new contracts. This is a commission-only job with excellent long-term prospects.
Assistant / Graduate Project Manager An existing opportunity to work with a growing Design and Build contractor in London. We collaborate closely with contractors, architects, project managers, and engineers to deliver various projects, from private residential to more significant corporate developments. We ensure each project meets high standards within budget and timeframe while staying updated with industry advancements. Person Specification and Responsibilities: Assist in planning, tracking, and delivering projects on time and budget. Manage day-to-day construction activities on designated projects. Maximize profitability and client satisfaction while maintaining schedules, health and safety standards, security, and quality control. Maintain health and safety procedures, including PPE use, risk assessments. Manage site facilities and rules, coordinate sub-contractors. Complete site-based documentation and site diary accurately and timely. Communicate updates to stakeholders and ensure seamless execution. Manage project documentation and provide progress reports. Attend meetings and prepare the health and safety file. Conducted work inspections and handled other management requests. A commitment to delivering a best value service to customers. Qualifications: Have experience as a Junior Project Manager or Project Administrator wanting to step up into a Project Manager’s role. Your experience could be from a Junior Project Manager / procurement or project administration capacity. A background in project management, construction, or a related field would be advantageous. Knowledge of building and health and safety legislation The ability to work under pressure and meet tight deadlines. Attention to detail, strong communication, and organizational skills. Someone who enjoys a good bit of problem solving Hyper organised; capable of working on lots of projects simultaneously and prioritising them Calm under pressure and able to make super quick able to pick things up quickly and hit the ground running What We Offer: Exposure to diverse industries and innovative projects. Guidance from seasoned project management professionals. Competitive salary with opportunities for growth.
Job Title: Junior Data Breach Notification Coordinator – Full Time Location: Remote Department: Cybersecurity Reports to: Incident Response Manager Job Summary: We are seeking a highly organised and detail-oriented Data Breach Notification Coordinator to join our Cybersecurity team. In this role, you will be responsible for identifying individuals whose personal information—particularly banking details—has been compromised and sold on malicious databases. You will coordinate the notifications to affected individuals, guide them through security measures, and collaborate with internal teams to prevent further exposure of sensitive data. This is an exciting opportunity to play a key role in the protection of personal and financial data, supporting victims through a critical part of the data breach response process. Key Responsibilities: Monitor and Analyse Data Breaches: Regularly monitor databases and security platforms for signs of stolen financial data, including banking and credit card information. Notify Affected Individuals: Promptly inform individuals whose personal data has been compromised, ensuring clear, empathetic communication regarding the breach. Provide Protective Guidance: Advise affected individuals on steps to protect their personal information, including updating passwords, securing accounts, and initiating credit monitoring services. Collaborate with Internal Teams: Work closely with the Cybersecurity and Legal teams to execute breach response protocols, ensuring that all legal and compliance requirements are met. Maintain Records and Reporting: Keep thorough records of all notifications, breaches, and communications. Provide regular reports to management on breach incidents, status updates, and recovery progress. Coordinate with Authorities and Partners: Work with relevant authorities, such as law enforcement and regulatory bodies, to report criminal activity related to data breaches. Coordinate with third-party partners, such as credit monitoring agencies, to support affected individuals. Offer Ongoing Support: Provide continued support to affected individuals throughout the recovery process, ensuring they have access to resources and assistance when needed. Organisational Excellence: Highly organised, with a strong attention to detail and the ability to manage multiple cases simultaneously in a fast-paced environment. Communication Skills: Strong written and verbal communication skills, with the ability to explain complex security issues in a clear and empathetic manner. Problem-Solving Abilities: Ability to assess situations quickly, identify the next steps, and offer practical advice to mitigate further damage. Cybersecurity Awareness: A foundational understanding of cybersecurity principles, particularly related to data breaches, identity theft, and financial security. Compliance Knowledge: Familiarity with data protection regulations, such as the GDPR, and an understanding of legal requirements for breach notifications. Supportive and Empathetic: A patient and understanding approach when dealing with victims of data breaches, offering reassurance and guidance throughout the process. Education & Experience: ⁃ A degree in Cybersecurity, Information Technology, or a related field is preferred but not required. ⁃ Previous experience in a customer service, data protection, or cybersecurity role is desirable, but we are also open to training the right candidate. ⁃ Experience with breach response protocols or data security practices is a plus. What We Offer: ⁃ Competitive salary and benefits package. ⁃ A dynamic and supportive work environment with opportunities for career growth. ⁃ Training and development in cybersecurity and data protection. ⁃ The chance to make a real impact on data security and customer protection. If you have a passion for cybersecurity and a keen eye for detail, we invite you to apply for the Data Breach Notification Coordinator position and join our dedicated team in safeguarding sensitive information.
Job Overview Fast and Perfect Heating Services is seeking a dedicated and skilled individual to join our team to perform structural modifications, framing, and custom woodworking for heating system installations. Responsibilities Make structural adjustments in homes and commercial spaces to accommodate the installation of heating units, boilers, furnaces, gas fireplaces, and ductwork. Install or modify frames, walls, and flooring around heating units to ensure safety and accessibility. Cut and frame openings in walls, floors, and roofs for ductwork, vents, and piping, ensuring adherence to structural integrity and building codes. Collaborate with HVAC and plumbing technicians to position and secure ducts and vents properly. Build custom enclosures, cabinets, or trim around heating units to ensure installations are both functional and visually integrated into the space. Construct and install decorative trim, moldings, and baseboards around installations. Install and seal insulation around ductwork, pipes, and heating units to enhance energy efficiency and reduce heat loss. Perform weatherproofing tasks, such as installing barriers and seals around external vents. Read and interpret blueprints, building plans, and installation specifications to ensure accurate cuts and placements. Coordinate with project supervisors and other tradespeople to sequence tasks and manage project timelines. Assist in repairing structural elements surrounding heating systems as needed, including replacing worn or damaged framework. Perform regular inspections and maintenance on enclosures, cabinetry, and other carpentry-related features in heating installations. Qualifications and Skills: Education: High school diploma or equivalent; additional technical training in carpentry preferred. Experience: Proven experience in carpentry, with previous work in HVAC or heating system installations a plus. Technical Skills: Proficient in using carpentry tools and equipment, with experience in reading blueprints and working with various building materials. Understanding of HVAC Systems: Familiarity with heating system requirements, including venting, ductwork, and structural codes. Safety and Compliance: Knowledge of building codes, safety standards, and regulations specific to gas and heating installations.
Great teams require strong leadership and the security that comes with an organised, fair and predictable management environment. Mamuśka! Polish Kitchen and Bar has a great team, an amazing location, a kitchen that can cook circles around anyone in the area, a fabulous cocktail selection, solid financial backing and a senior management team that is communicative, supportive, professional and fun! The one element we are missing is a General Manager that can lead on Operations and help us secure our regained reputation for fast, friendly and professional service while making sure the trickier aspects to operating a 250-cover venue are handled, keeping the MD free to secure new locations. We require a mature professional who can tighten up the operation, control labour costs and move the business forward. Requirements: Proven track record managing large teams (from the front, hands-on), financial acumen, great people skills and customer service ethos, superior training ability and ability to push multiple initiatives forward within an agreed timeframe. Rewards: Great earnings including a set agreed percentage of service charge, bonuses for hitting realistic targets, loads of support from above and below, clear direction and career advancement are all on offer as you share in the thrill of opening new markets, product lines and locations!
🍋About LPM 🍅 At La Petite Maison (LPM) we believe that the heart of our success is our people. As a leading name in the hospitality industry, we're dedicated to hiring the best talent to create unforgettable dining experiences. LPM operates in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong, Riyadh, Doha, Limassol, Las Vegas and Mykonos. Join us and be part of a team that values quality, diversity, and innovation. Job Summary: We are seeking an experienced and dynamic Assistant Bar Manager to oversee our bar operations. The ideal candidate will possess a strong background in bartending and hospitality, with a passion for delivering exceptional customer service. As the Assistant Bar Manager, you will be responsible for managing staff, ensuring compliance with food safety regulations, and maintaining high standards of service within a vibrant and fast-paced environment. Duties: - Supervise and train bar staff to ensure excellent service and adherence to company standards. - Oversee daily bar operations, including inventory management, ordering supplies, and maintaining cleanliness. - Develop and implement innovative drink menus that align with current trends and customer preferences. - Ensure compliance with health and safety regulations, including food safety practices. - Manage customer relations by addressing concerns promptly and professionally. - Monitor financial performance of the bar and assist in budgeting processes. - Collaborate with kitchen staff to ensure seamless service during busy periods. - Maintain a positive work environment that fosters teamwork and employee development. What are we looking for: - Proven experience in bartending within a hospitality or restaurant setting. - Strong leadership skills with the ability to motivate and supervise a team effectively. - Knowledge of food and hygiene safety regulations practices. - Excellent communication skills, both verbal and written. - Ability to multitask in a fast-paced environment while maintaining attention to detail. - Familiarity with food production processes is an advantage. - A passion for creating memorable experiences for guests through exceptional service. In return, you will be rewarded with: - Enjoy our amazing staff meals whilst on duty - Flexible working schedule to ensure you have a great work-life balance - Treat yourself to a 50% employee discount - £500 employee referral bonus - Employee of the month awards and recognition - Progress throughout the business through our Training and career progression plans - Secure your future with our Company Pension scheme - Team building events - Seasonal staff parties - Opportunities to travel around the world to our international venues. Join us as we continue to elevate our bar experience, ensuring that every guest leaves satisfied!
Overview We are seeking a skilled and detail-oriented Database Administrator to join our dynamic team. The ideal candidate will be responsible for managing, maintaining, and optimising our database systems to ensure high availability and performance. This role requires a strong understanding of database design, performance tuning, and the ability to work with various database technologies. If you are passionate about data management and have a knack for problem-solving, we would love to hear from you. Duties Responsible for the Customer records on the groups CRM database, answering to the CRM manager you will be required to work towards targets ensuring all data is maintained to a high standard for the group. Updating customer communication preference including unsubscribe and opt out requests, and general data cleansing when marketing campaigns are run. Based on customer requirements, updating the websites on SQL platform with new features enhancing the purchase and sales of the cars. Participating in code and design reviews for MySQL components and maintaining system security and data integrity. Regularly conduct validation and quality checks on our data sets to ensure accuracy and reliability while recommending opportunities to improve how we assess commercial performance Using Strong technical skills in SQL and python to ensure website showcase the clear data around the resale numbers and catering to customers’ requirements. Requirements Proven experience as a Database Administrator or in a similar role. Strong knowledge of SQL and MySQL databases. Experience with server management and Linux operating systems. Familiarity with SSIS (SQL Server Integration Services) for data integration tasks is advantageous. Expertise in performance tuning techniques for optimising database operations. Understanding of high availability concepts and implementations. Ability to vaticinate potential issues before they arise through proactive monitoring. Excellent analytical skills with a keen attention to detail. Strong communication skills, both written and verbal, to collaborate effectively with team members. Join us in harnessing the power of data to drive business success! Job Types: Full-time, Permanent Pay: £30,004.57-£32,000.00 per year
Job Title: Business Development Manager (Part-Time) Location: Fully Remote Salary: Commission Based Commission: 25% of net revenue from new business generated (All Business that you Bring to the company) About Us: We are a newly established security company offering tailored and reliable security solutions for businesses and individuals. Our mission is to provide exceptional service, ensuring safety and peace of mind for all our clients. We are seeking a seasoned Business Development Manager with extensive industry experience to help us grow and establish a strong foothold in the market. The Role: As a Business Development Manager, you will leverage your experience and industry connections to identify, secure, and develop new business opportunities. Your role will be pivotal in building long-term client relationships, driving revenue growth, and expanding our market presence. Key Responsibilities: • Identify and engage potential clients, showcasing the value of our security services. • Develop and maintain a portfolio of client relationships, acting as the primary point of contact. • Use your industry knowledge to tailor bespoke security solutions for prospective clients. • Prepare and submit high-quality tenders to secure contracts and win business. • Create and deliver professional presentations and proposals to secure contracts. • Keep up-to-date with market trends and competitor activities, identifying new opportunities. • Achieve sales targets and contribute to the company’s growth objectives. What We’re Looking For: • A minimum of 5 years’ experience within the security sector, with a proven track record in business development or sales. • Demonstrated experience in preparing and submitting tenders. • A strong portfolio of successful client relationships and achievements. • Valid SIA licence (essential). • Excellent communication, negotiation, and networking skills. • Proven ability to work independently and manage your workload effectively. • A results-driven, proactive mindset with a passion for driving business growth. What We Offer: • Generous commission structure (25% of net revenue from new business). • Fully remote working with flexible hours. • Opportunity to play a key role in the growth of a new company. • Supportive and collaborative team environment. How to Apply: If you have the experience, skills, and drive to help us succeed, we want to hear from you! Please send your CV and a cover letter outlining your relevant experience and achievements. Application Deadline: 31st February 2025 We are an equal opportunities employer and welcome applications from all suitably qualified candidates. Let me know if you’d like to make further changes!
About TRAID TRAID is a charity retailer working for over 25 years to transform fashion for the better. All our fundraising efforts go towards improving the conditions of workers in the fashion and clothing industry, supporting projects all around the world. About the Role We are looking for a Home Collection Driver to join our growing team. As the face of TRAID on the road, you will be responsible for collecting donations directly from homes and businesses across London. This role is hands-on, physically engaging, and offers plenty of variety - no two shifts are the same, and our donors will rely on your help in lots of different ways. Each day, you’ll be assigned a route with 20 to 35 collections. We’ll invest in you by offering fully paid, comprehensive training to ensure you’re confident in TRAID’s collection systems and procedures. In return, we expect you take pride in your work and consistently strive for excellence. Main Responsibilities: - Collect donations from homes across London as per your scheduled route - Accurately record collection details on a PDA provided by TRAID - Unload the collected items safely and securely at our Alperton Warehouse, always following manual handling guidelines and health and safety policies - Maintain the cleanliness and mechanical upkeep of the company vehicle, reporting any necessary maintenance to your line manager - Provide an energetic and customer-focused approach, aiming to deliver excellent service to donors and ensure a positive experience. This includes answering any questions they may have and calling donors in advance of the collection. Requirements: Experience- 12 months van driving/multi-drop delivery experience preferred (but not essential). Full training will be provided Full UK driving licence - with no more than 6 points and no driving bans in the last 5 years Physical fitness – You will be active, handling donation bags weighing up to 20kg Flexibility – Shifts can vary, so we’re looking for team players with a can-do attitude who are ready to tackle challenges, even on short notice! What’s in it for you: Pick-up extra shifts: Enjoy the flexibility of weekend overtime shifts and the opportunity to maximise your earnings. No upfront costs: We will provide you with everything you need to excel at your job, including a full uniform, company phone and vehicle with a fuel card Competitive Compensation: TRAID is a London Living Wage Employer, committed to the well-being and quality of life of all our employees. This means your hourly rate will be reviewed every 12 months in accordance with the foundation's annual review guidelines for as long as we voluntarily choose to adhere to the scheme. Annual Leave allowance: 22 days paid holiday (plus 8 Bank Holidays)
Business Development Manager Job Description About Us: We are a leading supported living care provider for adults with learning disabilities, autism, mental health conditions, and substance misuse. Our mission is to empower individuals by delivering high-quality, person-centered care and support in a safe, nurturing environment. We are committed to improving lives, fostering independence, and promoting inclusion within the community. Job Overview: The Business Development Manager will play a critical role in driving the growth and expansion of our services. This individual will be responsible for identifying and pursuing new business opportunities, building strategic partnerships, and developing strong relationships with commissioners, local authorities, healthcare providers, and other stakeholders in the adult care sector. The role requires a proactive and innovative approach to ensure that our supported living services reach those who need them the most. Key Responsibilities: - Identify New Business Opportunities: Research and identify opportunities for new supported living placements and service expansions, including tendering for contracts, working with local authorities, and networking with key stakeholders in the healthcare and social care sectors. - Relationship Management: Build and maintain strong relationships with commissioners, local authorities, healthcare professionals, care teams, and other stakeholders to ensure the company is well-positioned for future business opportunities. - Tender and Proposal Development: Lead the preparation and submission of high-quality tenders and proposals for new business opportunities, ensuring compliance with regulations and tailoring proposals to meet the specific needs of clients. - Market Intelligence: Stay up-to-date with industry trends, funding changes, regulatory updates, and best practices within the supported living, learning disability, autism, mental health, and substance misuse sectors. Provide strategic insights to the leadership team to drive business decisions. - Develop Marketing Strategies: Work with the marketing team to develop and execute marketing strategies, including digital presence, events, and promotional materials that effectively communicate the company’s values, services, and impact. - Collaboration with Internal Teams: Work closely with the Operations, Care, and Quality teams to ensure that service delivery meets the needs and expectations of commissioners, clients, and families. - Contract Negotiation and Management: Negotiate terms and manage contracts to ensure the successful delivery of services in line with business objectives and client requirements. - Monitoring and Reporting: Track and report on business development activities, including pipeline management, sales targets, and revenue forecasts. Analyze and report on performance to senior leadership. Essential Qualifications and Skills: - Experience: At least 3-5 years of experience in business development, sales, or partnership management within the health and social care sector, particularly in supported living or related services for adults with learning disabilities, autism, mental health, and/or substance misuse. - Knowledge: Strong understanding of the regulatory landscape, funding structures, and challenges within the supported living sector. Knowledge of the local authority commissioning process is a plus. - Communication Skills: Excellent written and verbal communication skills with the ability to build rapport with a range of stakeholders, including senior executives, commissioners, and healthcare professionals. - Negotiation Skills: Proven ability to negotiate contracts and secure new business opportunities with stakeholders. - Strategic Thinking: Ability to develop and execute a business development strategy aligned with the company's overall goals. - Organizational Skills: Strong project management and organizational skills with the ability to manage multiple priorities and deadlines. - Qualifications: A degree in business, healthcare management, social work, or a related field is desirable but not essential. Relevant industry certifications will be a plus. Desirable Attributes: - Ability to understand and work within the unique challenges of the supported living and adult care sectors. - Compassionate and empathetic approach to supporting vulnerable adults and an understanding of person-centered care. - A proactive, goal-oriented mindset with a passion for improving the lives of those in need. - Strong networking abilities and experience working with diverse teams and community organizations. Benefits: - Competitive salary and performance-based incentives. - Opportunity for career progression and professional development. - Flexible working hours and the possibility of hybrid working. - Pension scheme. - Access to health and wellbeing support programs. - 25 days holiday per year (plus bank holidays). How to Apply: If you are passionate about business development in the supported living sector and want to make a meaningful difference in the lives of vulnerable adults, we would love to hear from you. Please submit your CV and cover letter outlining your experience and suitability for the role.
We are looking for a self-employed, experienced painter/decorator for a minimum of 3 months work. Previous painting and decorating experience is essential. Apply paint, stain and other finishes to walls, ceilings, and furniture. Apply primers or sealers to prepare new surfaces for finish coats. Remove old finishes by stripping, sanding, etc. Remove wallpaper, make good walls, apply paste and apply new wallpaper. Cover surfaces with appropriate material for protection during painting and post appropriate paint signs. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Examine and inspect tools, equipment, and stock items for wear or defects. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through confined or elevated spaces. Move over sloping, uneven, or slippery surfaces. Move up and down stairs, service ramps and/or ladders. Perform other reasonable job duties as requested by Supervisors. CSCS Card required.
Job duties: Develop Growth Strategies: Create and execute strategies that drive financial performance and enhance customer satisfaction by expanding Persona Beauty's presence in the beauty and personal care industry. Prioritize innovative nail and eyelash products to secure a competitive edge. Market and Consumer Insights: Conduct comprehensive market research to identify emerging opportunities in the European beauty sector. Analyze customer behavior and preferences to inform strategic marketing initiatives and product development. Strategic Client Engagement: Build strong relationships with prospective and existing clients, distributors, and strategic partners through regular communication and meetings. Focus on identifying business opportunities and fostering collaboration. Brand and Product Promotion: Champion Persona Beauty's product portfolio by developing marketing campaigns that emphasize the quality, sustainability, and innovation of its beauty solutions. Align promotional efforts with client and market needs to maximize impact. Sales and Contract Management: Oversee the drafting, negotiation, and management of sales contracts, ensuring adherence to legal standards and company policies while driving revenue growth. Sales Performance Tracking: Monitor and analyze sales data, including revenue trends and invoice records, to provide actionable insights for business decision-making and ensure alignment with company goals. Customer-Centric Feedback and Support: Manage customer feedback channels and provide exceptional after-sales support. Use insights from customer experiences to improve satisfaction and strengthen brand loyalty. Customer Relationship Management: Develop and maintain strong, long-term relationships with clients by anticipating their needs, incorporating feedback into strategies, and enhancing overall customer retention efforts. Team Leadership and Development: Lead, train, and mentor junior team members in marketing and customer relationship management to ensure alignment with Persona Beauty's values and objectives. Inspire a high-performance culture within the team.
Part-Time Driver and Inflatable Operator Active Day Camps’ partner Active Events are actively recruiting, a reliable, energetic, and customer-focused individual to join our team as a Part-Time Driver and as an Inflatable Operator. This dual role involves delivering, setting up, and packing up inflatable units and event equipment like Bouncy Castles, Silent Disco, Soft Play etc, while ensuring customer satisfaction. If you enjoy hands-on work, being outdoors, and interacting with people, this role is perfect for you! Responsibilities: · Safely drive Company Vehicle to deliver Inflatables and Event Equipment to various locations in London only. · To be reliable and show up for all shifts on time. · Load and unload equipment in a safe and organised matter – ensuring no damage can be done to the item(s). · Assemble and install inflatables and other event equipment at customer sites · Ensure all equipment is clean, secure, and properly set up according to safety laws/standards. · Dismantle and pack equipment after events, ensuring it’s ready for the next use. · Interact professionally with clients, providing excellent customer service. · Demonstrate how to safely operate inflatables and event items when necessary. · Inspect and clean equipment before and after events. · Report any damages, repairs or maintenance needs to management. · Availability to work weekends, holidays, and flexible hours based on event schedules. · Strong attention to detail and commitment to safety protocols. · Excellent communication, time keeping and customer service skills. · Keeping accurate records of deliveries, mileage, and fuel, and submitting documentation to management. · Communicate any issues with vehicles, products or deliveries immediately to line manager. · Communicate any incidents or accidents no matter how minor to line manager, including any parking offences or tickets. · As a representative of the company to our clients the driver must wear the correct uniform to the correct standard at all times. · To ensure all our customers receive an amazing delivery service every time. · To know and be familiar with the Delivery Schedules, Customer Lists and Customer Requirements Qualifications · Valid Manual Driver’s Licence – with a clean driving record. · Ability to lift and carry heavy equipment (up to 75 kg). · Prior experience in event set-up, delivery driving or similar roles is desirable but not essential. · Be willing to undergo an enhanced DBS check processed by us, no upfront cost. Please Note: Events will be both indoor and outdoor, you will not be able to use the company van for other work. Pay · £14 per hour / full day rate can be agreed in busier periods. · Reimbursed for petrol etc. How to Apply · CV with contact details to – Closing Date is 5th February 2025
We are seeking a reliable and hardworking Picker Packer to join our import/export team. The role involves sorting goods, packing them for shipping, and loading/unloading items into containers and boxes. This is a physically demanding position, manual labour, and attention to detail to ensure all shipments are correctly prepared and dispatched. Key Responsibilities 1. Sorting and Packing Goods: • Organise and sort a variety of goods based on orders or shipment requirements. • Ensure items are securely packed and labelled for export to avoid damage during transit. 2. Loading and Unloading: • Load and unload goods manually into containers, pallets, and boxes. • Handle items of various weights. 3. Stock Organisation and Maintenance: • Keep the warehouse or work area clean, safe, and organised. • Conduct inventory checks and ensure all goods are accounted for. 4. Quality Checks: • Inspect goods for damage or defects before packing. • Report any issues to the supervisor to avoid delays in shipping. 5. Compliance: • Follow health and safety regulations, including proper manual handling techniques. • Adhere to company policies and procedures regarding shipping and packing processes. 6. Team Collaboration: • Work closely with the logistics team to meet tight deadlines. • Coordinate with colleagues to improve efficiency and reduce errors. Requirements • Physical Fitness: • Ability to perform heavy lifting and manual labour throughout the shift. • Comfortable working in a fast-paced and physically demanding environment. • Attention to Detail: • Ability to sort and pack goods accurately while maintaining quality standards. • Experience: • Previous experience in a picker/packer or similar warehouse role is preferred • Knowledge of packing goods for shipping and logistics processes is an advantage. • Skills: • Strong organisational skills and ability to prioritise tasks. • Good communication and teamwork abilities. • Flexibility: • Willingness to work flexible hours, including occasional weekends or overtime, based on shipping schedules. If you’re a motivated individual who thrives in a hands-on role and enjoys working in a dynamic environment, we’d love to hear from you. Apply today to join our team!
Job Description: Office Worker – Alive! Nationwide (Taunton Office) Position: Office Worker Location: Taunton, UK (Office-based) Salary: £25,000 - £28,000 per annum (dependent on experience) Hours: 37.5 hours per week Holidays: 25 days annual leave About Us. Alive! Nationwide is a compassionate and dedicated organisation focused on empowering survivors of domestic abuse through expert legal assistance and support. Our mission is to ensure individuals feel supported and capable of navigating the justice system with dignity and respect. We are looking for an Office Worker to join our team in our new national office to join our dynamic team. Key Responsibilities • Administrative Support ◦ Manage day-to-day office operations, ensuring a professional and welcoming environment. ◦ Handle correspondence, including emails, phone calls, and letters, ensuring prompt and professional responses. ◦ Organise and maintain office documentation, records, and filing systems securely and efficiently. • Client and Team Support ◦ Serve as a first point of contact for clients, offering a compassionate and respectful approach. ◦ Assist the team with scheduling appointments, preparing meeting materials, and coordinating activities. ◦ Ensure clients feel supported and informed throughout their engagement with Alive! Nationwide. • Operational Coordination ◦ Monitor and order office supplies to maintain an organised workspace. ◦ Liaise with suppliers, service providers, and other stakeholders to ensure the smooth operation of office facilities. ◦ Support the implementation of new processes and systems in the Taunton office. • Data Handling and Reporting ◦ Accurately input and manage data within organisational systems. ◦ Prepare regular reports as needed, ensuring data confidentiality and compliance with organisational standards. Essential Skills and Qualifications • Strong administrative skills, with experience in managing office workflows and systems. • Excellent communication skills, both written and verbal, with the ability to handle sensitive and confidential information with discretion. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office technology. • Ability to manage multiple tasks and prioritise workload efficiently.• Empathy and understanding when working with clients in vulnerable situations. What We Offer • Competitive salary, ranging from £25,000 to £28,000 per annum, based on experience. • Generous annual leave of 25 days. • An opportunity to be part of a compassionate and mission-driven organisation. • A supportive and inclusive working environment in our newly established Taunton office. Join us in making a meaningful difference. If you’re organised, empathetic, and passionate about supporting a mission-focused organisation, we’d love to hear from you.
As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
Job Description: The Operational Manager will oversee and coordinate security operations, ensuring the effective management of resources, staff, and client relationships. This role requires strategic leadership, operational expertise, and the ability to deliver exceptional service standards. Key Responsibilities: Lead and manage daily security operations, including personnel deployment, logistics, and compliance. Develop and implement operational strategies to improve efficiency and client satisfaction. Monitor and ensure adherence to legal and regulatory requirements in the security sector. Build and maintain strong relationships with clients, addressing their security needs effectively. Manage budgets, optimize resource allocation, and ensure financial efficiency. Oversee recruitment, training, and development of security personnel. Conduct risk assessments and ensure the implementation of appropriate security measures. Requirements: Proven experience as an Operational Manager or similar role in the security industry. Strong leadership and team management skills. Excellent communication and client relationship management abilities. Knowledge of UK security regulations and industry standards. Ability to work under pressure and manage multiple priorities effectively. Proficiency in Microsoft Office and other relevant software. Bachelor’s degree in business administration, security management, or a related field is preferred. Benefits: Competitive salary based on experience. Visa sponsorship for eligible candidates. Comprehensive training and development opportunities. Health insurance and other employee benefits. Opportunity to work with a leading security provider in a vibrant, multicultural city.
You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries. Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community. Job Responsibilities RECEPTION · Receiving patients, consulting with members of practice team · Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional · Register new patients, checking all details for accuracy and enter on computer registration link · Taking messages and passing on information Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers GENERAL ADMINISTRATION · Processing and distributing paper correspondence received into practice · Process outgoing mail – taking to post office and logging in post book · Filing and retrieving paperwork Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning Keeping the reception area, notice boards, leaflet etc. tidy and presentable Cover sickness/annual leave and work reasonable overtime when required. Perform any other relevant and reasonable duties that may be requested by the Practice Manager, reception manager or partners. Undertake statutory and mandatory training as required. To provide an efficient word processing service for GPs and health professionals as required. This includes the typing of letters, patient referrals, etc. in an accurate and quality manner. To make appointments, bookings and admissions as required. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. File patient records and correspondence in patient medical records. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To assist with the gathering of information re QOF, Audits, Enhanced service data when required. To provide cover for members of the team during periods of sickness and annual leave. Carry out administrative tasks relating to patient records, including filing, document management and ensuring patients can access reports, prescriptions and that they are easily accessible. Scanning duties Scan patient-related documents onto their medical record using read codes as agreed by the clinical team Add any additional information about the source of the document Forward the document to the doctor or nurse who initiated the referral or who is most appropriate to receive the information Ensure incoming letters are scanned onto the patient record within a 48/72-hour timescale Scan all internal paper documents on to the relevant patients’ record and then store the documents in line with surgery procedures. APPOINTMENT SYSTEM MANAGEMENT Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record. Monitor effectiveness of the system and report any problems or variations required. · Deal with home visit requests, carefully noting all details
Job Summary We are seeking a skilled Shop Supervisor to oversee our retail operations, ensuring smooth day-to-day running of the shop. The ideal candidate will have strong leadership abilities and a passion for delivering excellent customer service. You will have to monitor sales activities to ensure that customers receive satisfactory service and quality goods. will be responsible to reconcile cash receipts, inventory-taking, or in performing services for customers. liable to enforce safety, health, and security rules. Implement measures to avoid stock damage and theft, monitoring displays, and product defects. It is also vital to investigate market trends, and addressing customers requests and complaints. good understanding of marketing, sales, and also possess a strong understanding of the retail shop industry, supervisory skills, knowledge of consumer trends, and competency in retail management. Familiarity with applicable rules and regulations is also vital Responsibilities - Supervise and coordinate shop staff, providing guidance and support as needed - Manage inventory levels and order stock when necessary - Monitor sales performance and implement strategies to drive sales growth - Ensure the shop is clean, organised, and visually appealing at all times - Handle customer inquiries, resolve issues, and process transactions - Train new employees on shop procedures and product knowledge - New and alternate vendor and product developments to increase products portfolio to enable business venture for handling dynamic needs of customers - Proven experience in a supervisory or managerial role, preferably in a retail environment - Strong leadership skills with the ability to motivate and develop a team - Excellent communication and interpersonal abilities - Proficiency in sales management and inventory control - Bilingual proficiency is advantageous - Familiarity with phone etiquette and administrative tasks - Join our team as a Shop Supervisor and take the next step in your retail career! - Job Type: Full-time - Pay: £31,000.00-£39,000.00 per year - Education: - GCSE or equivalent (preferred) - Experience: - Retail sales: 3 year (preferred) - Supervising experience: 2 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred)