Key Responsibilities: Team Supervision & Training: Recruit, train, and manage customer service staff in both the post office and retail sections. Foster a customer-first environment to maintain high standards of service. Customer Service Excellence: Ensure all customers experience friendly, accurate, and efficient service from greeting to checkout. Address escalated inquiries and customer concerns with professionalism and empathy. Operational Management: Post Office: Oversee mail and package processing, ensuring accuracy and compliance with postal guidelines. Training will be provided on all post office procedures. Retail Supermarket: Supervise cashier operations, merchandising, and inventory levels, ensuring the store is organized, stocked, and visually appealing. Sales & Customer Retention: Develop strategies to enhance customer satisfaction, loyalty, and retention. Identify opportunities for upselling and promoting additional products and services. Process Optimization: Identify and implement improvements in customer service processes across both post office and retail functions, focusing on efficiency and reducing wait times. Safety & Compliance: Ensure adherence to company policies and regulatory requirements, including cash handling, security protocols, and health and safety standards. Reporting & Analytics: Monitor and report on customer service performance, analyzing data to identify trends and inform decision-making. Qualifications: Experience: 2-4+ years in a management or supervisory role in customer service, ideally within a retail or related field. (No prior post office experience is required; full training will be provided.) Education: High school diploma or equivalent (Bachelor’s degree in Business or related field is a plus). Skills: Strong leadership and team management skills Excellent communication and interpersonal abilities Organized, detail-oriented, and efficient Proficiency with point-of-sale (POS) systems and customer service technology Conflict resolution and problem-solving capabilities Personal Attributes: Customer-focused and passionate about delivering high-quality service Calm and professional under pressure, able to manage a busy environment Adaptable and quick to learn new processes and procedures Benefits: Competitive salary Employee discounts in-store Health and wellness benefits Paid time off and holidays Opportunities for training and career development About VY Trader LTD: At VY Trader LTD, we are dedicated to enhancing your everyday life with a diverse range of quality products. Operating across multiple sectors, we’ve built a reputation for delivering value, convenience, and customer satisfaction. Whether you’re shopping for household essentials, premium stationery, or stylish homewares, we strive to offer you the very best in every category. Equal Opportunity Employer VY Trader LTD is an equal opportunity employer, committed to fostering an inclusive and welcoming workplace for all team members. Application Instructions: To apply, please submit your resume and a cover letter detailing your relevant management experience and interest in the role. This description reflects the essence of VY Trader LTD, aligning with your brand’s commitment to quality and customer satisfaction across sectors. Job Type: Full-time Pay: £33,000.00-£39,000.00 per year Benefits: Company pension Employee discount Store discount UK visa sponsorship Schedule: 10 hour shift 12 hour shift Every weekend Flexitime Weekend availability Work Location: In person Expected start date: 02/01/2025
Duties and Responsibilities: - · Understand and interpret technical drawings, blueprints, and specifications to determine the required materials and dimensions for projects. · Use various tools and equipment, such as saws, shears, and plasma cutters, to cut and shape metal materials according to specifications. · Perform welding operations using techniques such as MIG, TIG, or stick welding to join metal parts together securely. · Assemble metal components and structures, ensuring proper alignment and fit, also Use tools such as drills, grinders, and clamps. · Inspect finished products for accuracy, quality, and adherence to specifications. · Perform routine maintenance and repairs on fabrication equipment and tools to ensure they are in good working condition. · Use personal protective equipment (PPE) such as gloves, helmets, and goggles and follow Protocol and guidelines to maintain safe work environment. · Communicate effectively with supervisors and colleagues to ensure that projects are completed efficiently and to specifications. · Maintain accurate records of work performed. · Solutions to ensure project timelines are met. · Assist in training new employees or apprentices in fabrication techniques and safety practices. ** Skills and Qualifications: -** · Proficiency in metalworking techniques, welding, and the use of fabrication tools and machinery. · Ability to pay close attention to specifications and quality standards. · Ability to lift heavy materials and stand for long periods. · Ability to troubleshoot and resolve issues that arise during fabrication. · Effective communication with team members and supervisors.
James Perry Estate Agents are the leading independent Estate Agent on the Isle of Sheppey. We are looking for highly motivated Sales Negotiators/Valuers. This is a great opportunity for hungry, determined individuals looking for a platform to springboard their career and earnings to an all time high and beyond, with a supportive management team to develop their career. The main purpose of the role of the Sales Negotiator/Valuer is to maximise their overall personal income and increase profitability of the branch. What’s in it for you? • Salary plus uncapped commission • In house training • Supportive management • Compete for top achievers awards. Key responsibilities are to optimise every opportunity to secure market appraisals, instructions, viewings, reservations, sales and mortgage introductions. Preferably with 2 years experience in Residential Sales, Sales Negotiator, Estate Agent, Lister, Valuer looking to progress • Demonstrate Sales experience • Able to generate new business in a target driven environment • Outstanding customer care / customer service experience • Resilient, positive, organised, numerate and detail oriented • Excellent verbal and written communication skills • IT literate
Job Opportunity at Quality Compassionate Care Ltd (QCC) Position: Care Assistant (Part Time & Full time). Location: Southend-On-Sea and surrounding areas. Join our team at QCC as a Care Assistant and become a key part of our mission to improve the quality of social care, helping individuals live longer, healthier, and happier lives in the comfort of their own homes. Are you naturally compassionate and enjoy connecting with people? Do you want a role where you can make a meaningful difference each day? If so, this could be the perfect opportunity for you, and no prior experience is necessary! We are hiring both** part-time and full-time** Care Assistants to support our clients in their homes. More preferable to have a valid driver’s license and access to a reliable vehicle. Shifts are flexible, covering mornings, days, evenings, and nights, with every other weekend off to support a healthy work-life balance. If you're ready to join a team that values dedication, compassion, and the drive to make a difference, apply now! At Quality Compassionate Care Ltd (QCC), we offer a range of benefits to support and reward our dedicated team: Guaranteed hours available, depending on your availability Holiday pay and pension scheme Free Enhanced DBS checks, along with a company uniform. Paid mileage for travel between visits Enhanced family leave policies: maternity leave with 12 weeks at full pay, as well as paternity and parental leave options A leading career development program, including the Care Certificate and NVQ qualifications. Earn extra with our Care Friends referral program—£100 for each successful referral Become Part of the Quality Compassionate Care Ltd (QCC) Team Whether you're a seasoned professional, have cared for a loved one, or simply have a passion for helping others, we believe that your compassion, patience, and empathy are invaluable. At QCC, we value your kindness and integrity above all, and we’ll provide comprehensive training to support your journey with us. As a caregiver, your responsibilities may include providing personal care such as continence support, assisting with bathing and dressing, administering medications, preparing meals, and helping with household tasks. However, the true heart of this role is the companionship, reassurance, and joy you bring to those you care for, making a meaningful difference in their lives. QCC caring Client with passion At Quality Compassionate Care Ltd (QCC), we care deeply about our clients, providing support with genuine compassion and commitment. We've modernized homecare by implementing advanced technology that streamlines administrative tasks, improves care outcomes, and enables you to focus on the heart of your work—caring for our clients. Our predictive tools and risk alerts empower our care teams to make informed decisions quickly, reducing hospital visits, minimizing fall risks and Supporting culturally sensitive for those under our care. Join us to experience the difference of meaningful care. If you’re seeking a truly fulfilling role, where the companionship and security you offer can bring joy and reassurance to those you support, we encourage you to apply today! This role requires a Enhanced DBS check, and applicants must have the legal right to work in the UK. We are an equal-opportunity employer, embracing diversity and promoting an inclusive workplace for all team members. Please note that our clients, due to the nature of intimate care, have the right to request a carer of a specific gender.
ABOUT US AGM Relocation Ltd, (hereinafter referred to as the “AGM Group”) is the parent company and home of some of the industry’s most respected moving and relocation companies. AGM Bishops is dedicated to providing the very best in relocation, no matter whether you are moving house, relocating your business, moving abroad or simply looking for secure storage. Established in 1854 in Pimlico, London, Bishop's Move has expanded to a removal network of over 20 branches across the UK and Europe. Renowned as the leading moving company in the UK, we offer the highest in relocation services, including home removals, international moves, secure furniture storage and efficient business relocations. Position: HGV DRIVER & REMOVALS PORTER We are seeking an enthusiastic and experienced Class 2 Driver that is looking for a new challenge within removals to join a fantastic growing team based in Ely, Cambridgeshire. You will be responsible for driving, moving and handling customers household/ personal possessions. Main Roles & Responsibilities: - Initially shadowing current Drivers to secure knowledge of the role, routes and build confidence - Interacting and communicating effectively with our Customers and Colleagues in the movement of good across UK and Europe - Provide assistance in the moving and handling of customer goods, including driving to and from location (long and short distances) across the UK and Europe - Packing and wrapping customer goods before manually and physically lifting (aided and unaided) onto vehicles or into location - Completing the necessary on the job paperwork to a high standard - Undertake daily vehicle and safety checks, routine maintenance (e.g. oil and water checks) and report any defects. - Following H&S Guidelines and carrying out Banks-person duties - Undertake the regular training required as part of the Driver Continuing Professional Competence (CPC qualification). Remuneration & Benefits Package: - Competitive Salary starting from £14.25 (per hour) and rising - Days & Hours:· Normal days of work: Monday to Friday. (Occasional weekends) - Hours - 45 hours per week (weekdays) times can vary depending on the job and can finish late on occasion. - Based out of the Ely depot - Permanent, full-time - 20 days holiday + 8 bank holiday - Company pension - Access to a leading Employee Engagement Platform provider offering lifestyle saving and discounts on most high street retailers & services, reward and recognition programme. - Employee Referral Scheme - Career development opportunities - Company awards & events - Free On-site parking Experience & Qualifications: - Full UK drivers’ licence (no more than 6 points) – Essential - Valid CPC qualification and licence – Essential - Excellent customer service and organisational skills – Essential - Experience in Heavy Goods Vehicles driving – Essential - Previous removals sector experience - Desirable - Multilingual – Desirable - Previous warehouse/ Forklift experience – Desirable Applicants of whom are successfully offered employment within one of the AGM Group companies will be subject to referencing, a basic criminal records check from the Disclosure & Barring Service, standard Identification and Right to Work as part of the pre-employment checks. (Strictly no agencies please)
Job Title: Office Development Manager (Part-Time) Location: Remote-Based Role Hours: 15 hours per week Experience Level: Suitable for graduates or above Salary: £13.50 - £14.50 an hour About True Honour True Honour is a dedicated charity focused on supporting and empowering individuals impacted by harmful practices, such as forced marriages, honour-based abuse, and domestic violence. Founded with a commitment to creating safer, more inclusive communities, True Honour provides direct support services, advocacy, and educational programs to raise awareness and prevent future harm. Through collaborations with law enforcement, community organisations, and other charities, True Honour aims to break cycles of abuse and create lasting, positive change for those affected. Our mission extends beyond immediate support. We work to educate the broader community, challenge harmful cultural practices, and advocate for the rights and dignity of all individuals. As an organisation rooted in compassion, respect, and resilience, True Honour is committed to empowering individuals to rebuild their lives free from violence and oppression. Overview We are looking for a dedicated and organised Office Manager to join our team part-time, working remotely. The Office Manager is a crucial role within True Honour, responsible for ensuring the efficient operation of the charity. The position combines various administrative, organisational tasks with a focus on facilitating fundraising efforts, event coordination, and community outreach. The Office Manager will work closely with staff, volunteers, and stakeholders to streamline operations, enhance communication, support with driving the organisation's goals forward Key Responsibilities Administrative Support: Provide day-to-day administrative assistance, including scheduling and managing appointments and meetings. Organise and maintain digital files, ensuring quick and easy access to key documents. Update and maintain the company’s databases and contact lists, ensuring all information is accurate and up to date. Assist with processing invoices, and coordinating with finance as required. Respond to incoming emails and inquiries in a timely and professional manner, ensuring effective communication with clients, team members, and stakeholders. Arrange virtual and occasional in-person meetings, including scheduling, and following up on action points. Serve as the point of contact for team communications and announcements, ensuring information is shared effectively across the team. Information Collation and Data Management: Gather, collate, and organise information from various sources for project and reporting purposes. Conduct research as needed to assist with specific projects, compiling findings and preparing summaries. Compliance and Security: Maintain compliance with GDPR requirements, handling sensitive information with complete confidentiality. Ensure DBS (Disclosure and Barring Service) checks are complete and current for the role. Funding & Grant Applications: Research and identify potential funding opportunities, such as grants, sponsorships, or partnerships. Write and submit compelling grant applications, ensuring alignment with the organization’s goals and funder guidelines. Track deadlines for funding applications and ensure timely submissions. Monitor and report on the progress of active bids and funding applications. Key Requirements: Experience and Skills: Ideally a minimum of two year’s experience in a similar administrative or manager role, demonstrating knowledge and competence in office management practices. High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent written and verbal communication skills, with the ability to manage both professional correspondence and client interactions effectively. Strong attention to detail, ensuring accuracy in data entry, report preparation, and information collation. Effective time management skills, with the ability to prioritise tasks and manage workload independently. Desired Attitude and Approach: Proactive and Resourceful: Able to anticipate needs and take initiative without direct supervision, addressing challenges with a solutions-focused approach. Flexible and Adaptable: Willing to take on a variety of tasks as needed, adjusting priorities in a fast-paced, remote work environment. Positive Attitude: Approaches each task with enthusiasm and a willingness to learn and grow within the role. Professional and Reliable: Upholds high standards of professionalism, with a strong sense of responsibility and dependability. Confidentiality: Maintains strict confidentiality, especially when handling sensitive or personal data, adhering to company and legal standard. Other Requirements DBS Check: Candidates must be DBS-checked or willing to undergo one if selected. Location Requirement: Remote, although must be available for occasional in-person meetings, though the role is predominantly remote-based. What We Offer: Flexible working hours that accommodate your schedule. Opportunity for skill development and career growth in a supportive and dynamic team. If you are a self-starter with excellent organisational skills and an eagerness to contribute to a collaborative team environment, we’d love to hear from you! Apply now to join us and be part of a growing and impactful organisation and help us make a difference.
Join the Party with REHAB LDN EVENTS! Are you outgoing, motivated, and have a passion for the house music scene? We're on the hunt for energetic Nightclub Promoters to be part of our exciting weekly events in London's hottest clubs! If you like bringing big groups of people to events, having fun, and making money, you're the perfect fit! What’s in it for you? - Get VIP access to London's top clubs - Meet new people, network, and build connections - Enjoy great perks and potential bonuses - Be part of a fun, dynamic team that knows how to party! If you thrive in a fast-paced, social environment and are passionate about nightlife, we want to hear from you! REHAB is a musical project born in 2009 in Italy, that has branched out all over in Europe, and now has its home in the British Capital. It's main focus is on House Music events. Job description: As a promoter for Rehab LDN, your primary role will be to drive attendance to our events by encouraging people to purchase tickets through a unique link provided to you. This link allows us to track how many tickets you sell, ensuring you are paid accordingly and can qualify for bonuses and other benefits. In case the position interests you, you may ask for the link to your contact. Club in question: The club being currently promoted is Blue Marlin Ibiza - London, an extension of the renowned Blue Marlin club, in Ibiza, Spain. As a private members’ club, it offers a luxury music experience, combining high-end sound quality with an elegant, underground atmosphere. The venue is known for its cutting-edge sound system, architecture, and excellent service. Musical Genre: House Music. We offer the following payments for your first event with us: Direct ticket sales compensation: 0-25 tickets sold: You earn 25% of the sale price. 25-35 tickets sold: You earn 30% of the sale price. 35+ tickets sold: You earn 50% of the sale price. Ticket price: £15 Additionally, you will receive 10% of the total spending at any table booked through your promotion. Perks: Free guest list entry for 3-5 people at each event. The more tickets you sell and people you bring to the club, the higher your future payment rates and rewards. We aim to support and grow with our promoters across all events! Dresscode (for all): Men: jeans (no sportswear) Women: dress / skirt & top Requirements Proactive and enthusiastic Verbal communication skills Capability to work independently and collaboratively Proficiency with social media & promoting Extra Expertise (Non-Essential): Professional experience in the music industry Familiarity with House Music Main Tasks and Responsibilities: Coordinate with Club Staff: Work closely with management, security, and bar staff to ensure guests have a smooth entry into the club. Promote Events: Market upcoming events via social media, personal outreach, etc. to increase attendance. Report on Attendance: Track and report how many guests attend the event based on the promoter’s efforts. Extra Tasks and Responsibilities: Promote VIP/Table Services: Encourage guests to book VIP tables or bottle service, often for commission. Attend Events: Be present at the events to greet guests, ensure they have a good experience, and network with new attendees. Follow Up with Guests**: After events, follow up with key attendees to promote future events and build loyalty. Opportunities and Benefits: Career Development: Your role can go beyond promotion. We’re looking for passionate, dedicated team members who want to be more involved with organising events, especially at our new location: Blue Marlin Ibiza London. Referral: If you know anyone interested in joining as a promoter, feel free to introduce them to us. We’re always open to welcoming motivated individuals. Networking: Build your professional network by working closely with artists, DJs, and promoters. Community Engagement: Participate and enjoy the vibrant clubbing community in London. Payment: Commission pay Work Location: Hybrid Job Type: Part-time Expected hours: No more than 6 per week
PLEASE READ THE FULL JOB DESCRIPTION BEFORE APPLYING We are currently seeking a professional and reliable Cloakroom Attendant to join our team in the high-end corporate sector. This is a Monday to Friday part-time position based in Canary Wharf and Blackfriars. Responsibilities: Greet and welcome guests in a friendly and professional manner. Provide exceptional customer service by efficiently handling coat check and personal item storage. Maintain a clean and organized cloakroom area. Ensure the security and safekeeping of guests' belongings. Assist with any other duties as assigned. Requirements: Previous experience in a customer service role is preferred. Excellent communication and interpersonal skills. Ability to multi-task and work efficiently under pressure. Attention to detail and strong organizational skills. Professional and presentable appearance. Working Hours: Any day between Monday to Friday Compensation: Hourly rate: £16 If you are passionate about providing impeccable service and enjoy working in a corporate environment, please submit your application with your resume and a brief cover letter. We look forward to reviewing your application!
Are you a driven, enthusiastic, and passionate professional looking to take your career to the next level? We are seeking motivated individuals to join our dynamic Conference Division and Sales Team as a Sales Executive. In this exciting role, you will work closely with senior decision-makers from some of the world’s largest and most innovative institutions, aligning their needs with our uniquely tailored events. As part of the Financial Markets Division based at our London headquarters, which specializes in Banking, Finance, Renewable Energy, and Real Estate, you’ll receive comprehensive training to excel in researching and selling our premier conferences to top industry practitioners. Key Responsibilities: Drive sales of our summits and conferences within the Capital Markets Division, specializing in Banking, Finance, Renewable Energy, and Real Estate. Develop in-depth knowledge of your industry, generate leads, and engage with decision-makers over the phone to secure the success of our events. Build and manage your portfolio of clients, closing deals and expanding your client base. Qualifications: Proven track record of high achievement and success. Excellent communication skills in English (both verbal and written). A passion for learning and personal development. Self-motivated, with a positive attitude and a desire to succeed. Persistent and tenacious in overcoming challenges. Eligibility to work in the UK is essential. Proficiency in additional languages, such as Arabic, and sales experience are a plus but not required. Compensation & Benefits: Competitive base salary, plus performance-based bonuses. Comprehensive inside sales training. Opportunities for international travel. Fast-track promotional structure based on performance. A friendly, dynamic, and vibrant work environment. This is an in-person role based in our London office. If you’re ready to be part of an ambitious and thriving team and are excited about growing within the Financial Markets Division, apply now and take the first step towards an exciting career with us.
About Us: CWA, we specialize in sourcing private rental properties to meet the needs of councils, providing housing solutions for tenants in need. We work with landlords across the UK to secure properties for long-term lets, assisting councils in fulfilling their accommodation needs. Job Overview: We are looking for a motivated Landlord Acquisition Specialist to join our dynamic team. In this role, you will be responsible for contacting landlords, building relationships, and securing properties that can be rented to councils. This is a fully commission-based role with excellent earning potential for high performers. Key Responsibilities: Proactively reach out to landlords via phone, email, and other communication methods to discuss their available rental properties. Present our business model, explaining the benefits of leasing properties to councils through our agency. Negotiate lease terms, ensuring a win-win for both landlords and our company. Manage and maintain relationships with property owners, ensuring long-term cooperation. Keep up-to-date records of landlord communications and property availability using our internal CRM system. Requirements: Strong communication and sales skills, with the ability to build rapport quickly. Self-motivated, driven, and results-oriented with the ability to work independently. Experience in real estate, property management, or a similar field is preferred, but not required. Comfortable with cold-calling and initiating conversations with new clients. Excellent negotiation skills and attention to detail. What We Offer: Uncapped Commission: The more deals you close, the more you earn! There’s no limit to your earnings. Flexible Working Hours: Work from anywhere and control your schedule. Career Growth: Opportunity to grow with a fast-growing company, with potential for additional responsibilities and advancement. Training and Support: Comprehensive training to help you succeed in your role, whether you're experienced or new to the industry. Expected Earnings: Potential to earn £25,000 - £30,000+ in your first year, with uncapped commission and performance-based bonuses. There is a comission rate of £400 per conversion. No base rate is provided. How to Apply: If you are ready to take charge of your earning potential and join a growing team, apply today by submitting your CV and a brief cover letter explaining why you would be a great fit for this role.
JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.
Key Responsibilities: Packing Fruit: Efficiently and accurately pack fruit on the production line, ensuring each package meets company quality standards. Quality Control: Inspect fruit for defects and remove any substandard products before packing. Production Line Operations: Work collaboratively with other team members to ensure the production line runs smoothly and efficiently. Labelling and Sealing: Apply labels and seal packages as required, ensuring that all packages are correctly marked and secure. Health and Safety Compliance: Follow all health and safety guidelines to maintain a safe working environment. This includes wearing appropriate personal protective equipment (PPE) and adhering to safety protocols. Equipment Maintenance: Assist in the routine cleaning and maintenance of packing equipment and work areas. Qualifications: Previous experience in a production or packing environment is preferred but not required. Strong attention to detail and commitment to quality. Ability to work effectively as part of a team in a fast-paced environment. Basic understanding of health and safety practices in a production setting. Flexibility to work the night shift (23:00 - 06:00) with a paid 30-minute break.
Overview: · The Contracts Manager is a pivotal role within Insanity as it supports the broadcast and digital departments by reviewing and negotiating contracts for talent with TV networks, production companies, and brands. · Insanity values its in-house legal support, and as a part of the wider Business Affairs team, this role will enable the creative team to focus on their work without being overwhelmed by contracts. · The role will be supported by four other team members and with collaboration at the heart of our operations, this is a team that shares ideas and upskills together. · The role requires you to be adaptabile to different working styles, as colleagues may seek support through various communication methods (email, voice note, text, in person, or call/Zoom). · Aim to provide private practice-level quality in-house, offering pragmatic and flexible advice. · Please note this role will not lead to a training contract Key Responsibilities: · Providing Legal Advice: Offering day-to-day legal advice to all departments, including interpreting and applying laws, regulations, and internal policies relevant to the talent and entertainment industry. · Commercial Deal Structures: Advising on commercial deal structures, including negotiating techniques and strategies to secure favourable terms for the agency and its talent. · Supporting Company Projects: Assisting in various company projects, corporate transactions, and strategic initiatives, ensuring legal compliance and risk mitigation. · Drafting and Reviewing Agreements: Drafting, reviewing and negotiating a wide range of agreements, including talent contracts, brand deals, sponsorship agreements, partnership agreements, licensing deals, and more complex legal documents. · Developing Legal Precedents: Creating and updating legal precedents and templates to enhance departmental efficiency and ensure consistent legal standards across the company. · Legal Training: Assisting in developing and delivering legal training programs for staff across the company, helping non-legal colleagues understand key legal concepts and compliance requirements. · Document Management: Managing legal documentation, including maintaining, updating, and organising template agreements, clauses, and other key legal resources. · Process Improvement: Developing and implementing tools, systems, and processes to improve legal and operational efficiency, such as contract management systems, workflow automation, and compliance checklists. · Risk Management: Identify, assess, and mitigate legal risks associated with talent agreements, partnerships and commercial deals, ensuring that all contracts comply with applicable laws and regulations. · Cross-Departmental Collaboration: Work closely with other departments, such as finance, marketing and creative teams, to ensure legal considerations are integrated into decision-making processes. · Client Relations: Liaising with external stakeholders, such as brands, production companies, and legal representatives, to negotiate and finalise contracts on behalf of the agency’s talent. · Compliance Monitoring: Staying updated on changes in entertainment law and industry standards, ensuring that all contracts and business practices remain compliant. · Dispute Resolution: Provide support in managing disputes or legal issues that may arise from contractual relationships, working to resolve matters efficiently and in the best interests of the company. · Ad-Hoc Projects: Providing support on ad-hoc legal projects, initiatives, and issues as they arise, often requiring quick turnaround and flexibility. ESG Values: To Promote Environmental Sustainability: by advocating for environmentally responsible practices within the company; by identifying opportunities to reduce our carbon footprint and implementing sustainable initiatives. · To Support Social Responsibility Initiatives: o by contributing to corporate social responsibility (CSR) programs and initiatives; o by fostering diversity, equity, and inclusion within the workplace. · To Ensure Good Governance Practices: o by adhering to ethical business practices and promoting a culture of integrity; o by complying with relevant regulations and industry standards. · To Stay Informed on ESG Trends and Best Practices: o by staying up to date on emerging ESG regulations and best practices; o by sharing knowledge and insights with colleagues to promote continuous improvement in ESG practices. Qualifications & Skills: · 2+ years of contracts management experience (or similar) with a specific focus on drafting and negotiation within a law firm or legal department Strong organisational and time management skills Excellent attention to detail Desire and willingness to take ownership and control of tasks and projects Ability to work towards tight deadlines Strong analytical (strategic and creative) capabilities and judgment Ability to work effectively and collaboratively, think pragmatically and be solution‐oriented Exceptional written and verbal communication skills Business acumen and an understanding of Insanity’s business and the wider entertainment industry Ability to work well independently and contribute to the team Demonstrated ability to think clearly and quickly under pressure Personal Attributes: Diligent and dependable with a strong work ethic Resilient and able to thrive in a fast-paced, high-pressure environment. Dedicated to excellence and continuous improvement. Exceptional ethical standards and integrity. Positive attitude, with a proactive and flexible approach to work. Desire and willingness to take ownership and control of tasks and projects Professional with the ability to build trust and rapport with stakeholders Curiosity and willingness to tackle matters outside area of expertise Willingness to learn and adapt to different working styles Insanity is committed to fostering a workplace culture that values diversity, promotes equity and champions inclusion.