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Job Advert: Area Support Officer Location: Various locations across Essex and Suffolk Pay Rate: £13.00 per hour Contract: Zero-hour contract initially, with the opportunity to apply for full-time positions before they are advertised publicly. About the Role VGM Facilities Management Ltd is seeking reliable and proactive Area Support Officers to join our growing team. In this role, you’ll work across multiple sites, providing essential security services to keep our clients’ properties safe and secure. If you enjoy variety, problem-solving, and take pride in delivering exceptional service, this is the role for you! Key Responsibilities: - Conducting regular patrols to ensure the safety and security of client properties. - Monitoring and controlling access to sites. - Responding to incidents promptly and professionally. - Adapting to the specific needs and responsibilities of each location. - Representing VGM Facilities Management Ltd with professionalism and integrity. Requirements: - A valid SIA Security Guard or Door Supervision Licence. - The ability to meet the BS7858:2019 vetting standard. - Flexibility to work at various locations and adapt to changing schedules. - Strong observational skills and attention to detail. - A proactive approach to ensuring the safety of clients and their assets. Why Join VGM Facilities Management Ltd? At VGM Facilities Management Ltd, we are a new company with big ambitions. We are committed to delivering outstanding service while putting people first – both our customers and our staff. We strive to ensure everyone feels valued, supported, and never just a number. By joining our team, you’ll play a key role in helping us build a company that stands out in the industry for all the right reasons. What We Offer: - Competitive pay of £13.00 per hour. - Monthly payments for consistent income. - The chance to gain priority access to full-time roles as they become available. - A dynamic working environment with a variety of responsibilities across different sites. How to Apply: If you’re ready to help us protect and secure our clients’ properties while building a career with a company that values you, please submit your CV and a cover letter detailing your experience and why you’d be a great fit for VGM Facilities Management Ltd. Together, we are stronger!
Job duties: Develop Growth Strategies: Create and execute strategies that drive financial performance and enhance customer satisfaction by expanding Persona Beauty's presence in the beauty and personal care industry. Prioritize innovative nail and eyelash products to secure a competitive edge. Market and Consumer Insights: Conduct comprehensive market research to identify emerging opportunities in the European beauty sector. Analyze customer behavior and preferences to inform strategic marketing initiatives and product development. Strategic Client Engagement: Build strong relationships with prospective and existing clients, distributors, and strategic partners through regular communication and meetings. Focus on identifying business opportunities and fostering collaboration. Brand and Product Promotion: Champion Persona Beauty's product portfolio by developing marketing campaigns that emphasize the quality, sustainability, and innovation of its beauty solutions. Align promotional efforts with client and market needs to maximize impact. Sales and Contract Management: Oversee the drafting, negotiation, and management of sales contracts, ensuring adherence to legal standards and company policies while driving revenue growth. Sales Performance Tracking: Monitor and analyze sales data, including revenue trends and invoice records, to provide actionable insights for business decision-making and ensure alignment with company goals. Customer-Centric Feedback and Support: Manage customer feedback channels and provide exceptional after-sales support. Use insights from customer experiences to improve satisfaction and strengthen brand loyalty. Customer Relationship Management: Develop and maintain strong, long-term relationships with clients by anticipating their needs, incorporating feedback into strategies, and enhancing overall customer retention efforts. Team Leadership and Development: Lead, train, and mentor junior team members in marketing and customer relationship management to ensure alignment with Persona Beauty's values and objectives. Inspire a high-performance culture within the team.
Job Description: Office Worker – Alive! Nationwide (Taunton Office) Position: Office Worker Location: Taunton, UK (Office-based) Salary: £25,000 - £28,000 per annum (dependent on experience) Hours: 37.5 hours per week Holidays: 25 days annual leave About Us. Alive! Nationwide is a compassionate and dedicated organisation focused on empowering survivors of domestic abuse through expert legal assistance and support. Our mission is to ensure individuals feel supported and capable of navigating the justice system with dignity and respect. We are looking for an Office Worker to join our team in our new national office to join our dynamic team. Key Responsibilities • Administrative Support ◦ Manage day-to-day office operations, ensuring a professional and welcoming environment. ◦ Handle correspondence, including emails, phone calls, and letters, ensuring prompt and professional responses. ◦ Organise and maintain office documentation, records, and filing systems securely and efficiently. • Client and Team Support ◦ Serve as a first point of contact for clients, offering a compassionate and respectful approach. ◦ Assist the team with scheduling appointments, preparing meeting materials, and coordinating activities. ◦ Ensure clients feel supported and informed throughout their engagement with Alive! Nationwide. • Operational Coordination ◦ Monitor and order office supplies to maintain an organised workspace. ◦ Liaise with suppliers, service providers, and other stakeholders to ensure the smooth operation of office facilities. ◦ Support the implementation of new processes and systems in the Taunton office. • Data Handling and Reporting ◦ Accurately input and manage data within organisational systems. ◦ Prepare regular reports as needed, ensuring data confidentiality and compliance with organisational standards. Essential Skills and Qualifications • Strong administrative skills, with experience in managing office workflows and systems. • Excellent communication skills, both written and verbal, with the ability to handle sensitive and confidential information with discretion. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office technology. • Ability to manage multiple tasks and prioritise workload efficiently.• Empathy and understanding when working with clients in vulnerable situations. What We Offer • Competitive salary, ranging from £25,000 to £28,000 per annum, based on experience. • Generous annual leave of 25 days. • An opportunity to be part of a compassionate and mission-driven organisation. • A supportive and inclusive working environment in our newly established Taunton office. Join us in making a meaningful difference. If you’re organised, empathetic, and passionate about supporting a mission-focused organisation, we’d love to hear from you.
Job Overview: We are seeking a dedicated IT Support Engineer to join our team and provide technical support to our employees. The ideal candidate will diagnose, troubleshoot, and resolve hardware, software, and network issues while maintaining the overall health of IT systems. This role is crucial to ensuring smooth daily operations and enhancing user satisfaction through timely assistance and training. --- Key Responsibilities: 1. Technical Support Respond to and resolve IT support requests via email, phone, or in person. Troubleshoot hardware, software, and network-related issues. Set up and configure new user accounts, systems, and devices. 2. System Maintenance Monitor and maintain servers, networks, and IT infrastructure. Perform regular updates, patches, and system backups. Ensure compliance with IT security policies and standards. 3. Troubleshooting Diagnose and resolve technical problems, escalating complex issues when necessary. Identify recurring issues and recommend long-term solutions. 4. User Training and Documentation Provide training to users on IT tools and best practices. Create and maintain user manuals, FAQs, and other technical documentation. 5. Collaboration and Vendor Management Work closely with IT teams and other departments to optimize system performance. Coordinate with external vendors for hardware and software procurement and maintenance. 6. Cybersecurity Monitor systems for potential security threats and implement preventive measures. Respond to and mitigate security incidents, ensuring data integrity and protection. --- Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience as an IT Support Engineer or similar role. Proficiency in operating systems (Windows, macOS, Linux). Knowledge of networking concepts (TCP/IP, VPN, DNS, DHCP). Familiarity with tools like Active Directory, Office 365, and ticketing systems. Strong problem-solving, organizational, and communication skills. Certifications such as CompTIA A+, Network+, CCNA, or ITIL are a plus. --- Soft Skills: Excellent interpersonal and customer service skills. Ability to work under pressure and manage multiple tasks. Strong attention to detail and proactive problem-solving approach. --- Working Conditions: On-site/remote work as per company policy. May require occasional evening or weekend shifts for system maintenance or emergencies.
An Event Coordinator helps organisations enhance their brand image by supervising events to ensure that they achieve the set objectives. Their main duties and responsibilities include: - Working with the marketing and public relations departments to prepare budgets, setting deadlines, creating concepts and identifying the objectives of the event. - Implementing budget, invoicing and logistics. - Selecting and negotiating with vendors and monitoring their activities to ensure quality control. - Managing the promotions, communications and branding aspects of the event. - Supervising Caterers, Junior Event Coordinators and security teams. - Resolving problems and guest inquiries before and during the event. - Approving all activities for the event. - Preparing reports and making a presentation to management after the event.
Little Seeds Montessori, Ofsted Outstanding Pre-school and Nursery are recruiting for an Early Years Montessori Practitioner to join their warm and friendly nursery from January 2025 If you are passionate about working in early years, we would love to hear from you. We are a small staff team who value staff happiness and commitment. Set in the lovely village of Bovingdon, west Herts, we provide a beautifully prepared space where children grow and prosper. We offer a stimulating environment to work in, opportunity for progression, and most importantly the chance to help and support children’s learning and development. Hours: 21-35 hours per week, This role can be 3-5 days per week – from 8.30 am to 3.30pm, term time only. What we Offer: · Small, friendly, supportive team · Free childcare for your own preschool age child · Term time only hours to fit with own childcare needs · Above industry average rates of pay · Room for progression · Online learning journal · Professional development through CPD courses and the opportunity to become Montessori qualified. A day as an Early years Montessori practitioner at Little Seeds would include the following: Working as part of a team to ensure the nursery runs smoothly and efficiently. Caring for all children and ensuring their personal and hygiene needs are met daily. Key worker responsibilities One on one and small group teaching using Montessori materials and method Preparing the environment. Ensuring the children are happy, settled and content. Observing, assessing and planning for the children’s individual needs, ensuring their development is continuously monitored and create opportunities for children to progress. Keeping up to date and informed of legislation in relation to early education and ensure that all paperwork is in keeping with the EYFS and Ofsted Requirements. Becoming familiarised with the nursery's policies and procedures and working within these. Forming professional and friendly partnerships with parents and forming secure relationships with the children. What we would ask from you: A Level 2 or 3 in Childcare and/or Montessori Diploma is essential or experience in a Montessori environment and willingness to undertake a Montessori apprenticeship. Previous experience of working in a nursery setting with children under the age of 5 is essential. Previous experience of working in a Montessori setting is essential for a Montessori Teacher. A good knowledge of the current EYFS. Excellent verbal and written communication skills. To be passionate, motivated, have the ability to work well within a team and be able to adapt to a fun and inspiring way of working. We take safeguarding very seriously and a current and clean Disclosure Barring Services (DBS) Certificate is essential. Expected start date from: 06/01/2025
Job Description: The Operational Manager will oversee and coordinate security operations, ensuring the effective management of resources, staff, and client relationships. This role requires strategic leadership, operational expertise, and the ability to deliver exceptional service standards. Key Responsibilities: Lead and manage daily security operations, including personnel deployment, logistics, and compliance. Develop and implement operational strategies to improve efficiency and client satisfaction. Monitor and ensure adherence to legal and regulatory requirements in the security sector. Build and maintain strong relationships with clients, addressing their security needs effectively. Manage budgets, optimize resource allocation, and ensure financial efficiency. Oversee recruitment, training, and development of security personnel. Conduct risk assessments and ensure the implementation of appropriate security measures. Requirements: Proven experience as an Operational Manager or similar role in the security industry. Strong leadership and team management skills. Excellent communication and client relationship management abilities. Knowledge of UK security regulations and industry standards. Ability to work under pressure and manage multiple priorities effectively. Proficiency in Microsoft Office and other relevant software. Bachelor’s degree in business administration, security management, or a related field is preferred. Benefits: Competitive salary based on experience. Visa sponsorship for eligible candidates. Comprehensive training and development opportunities. Health insurance and other employee benefits. Opportunity to work with a leading security provider in a vibrant, multicultural city.
You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries. Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community. Job Responsibilities RECEPTION · Receiving patients, consulting with members of practice team · Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional · Register new patients, checking all details for accuracy and enter on computer registration link · Taking messages and passing on information Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers GENERAL ADMINISTRATION · Processing and distributing paper correspondence received into practice · Process outgoing mail – taking to post office and logging in post book · Filing and retrieving paperwork Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning Keeping the reception area, notice boards, leaflet etc. tidy and presentable Cover sickness/annual leave and work reasonable overtime when required. Perform any other relevant and reasonable duties that may be requested by the Practice Manager, reception manager or partners. Undertake statutory and mandatory training as required. To provide an efficient word processing service for GPs and health professionals as required. This includes the typing of letters, patient referrals, etc. in an accurate and quality manner. To make appointments, bookings and admissions as required. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. File patient records and correspondence in patient medical records. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To assist with the gathering of information re QOF, Audits, Enhanced service data when required. To provide cover for members of the team during periods of sickness and annual leave. Carry out administrative tasks relating to patient records, including filing, document management and ensuring patients can access reports, prescriptions and that they are easily accessible. Scanning duties Scan patient-related documents onto their medical record using read codes as agreed by the clinical team Add any additional information about the source of the document Forward the document to the doctor or nurse who initiated the referral or who is most appropriate to receive the information Ensure incoming letters are scanned onto the patient record within a 48/72-hour timescale Scan all internal paper documents on to the relevant patients’ record and then store the documents in line with surgery procedures. APPOINTMENT SYSTEM MANAGEMENT Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record. Monitor effectiveness of the system and report any problems or variations required. · Deal with home visit requests, carefully noting all details
Key Responsibilities: - Design and execute bespoke procurement strategies focused on high-end luxury products, with a preference for candidates fluent in Mandarin to cater to the East Asian market. - Perform in-depth market research to identify cutting-edge luxury trends and product innovations. - Cultivate and maintain strategic partnerships with luxury suppliers, negotiating advantageous terms and securing favorable contract agreements. - Ensure the highest level of product quality in all purchases, adhering to stringent standards. - Monitor and evaluate supplier performance, resolving any issues with efficiency and professionalism. - Support budget management for procurement activities, ensuring cost-effective purchasing. - Maintain accurate and up-to-date procurement records, ensuring full adherence to global trade laws and internal company policies. - Prepare purchase orders, manage logistics, and oversee timely product deliveries. - Keep abreast of industry trends, emerging luxury brands, and evolving best practices in procurement. - Offer valuable product insights to influence purchasing decisions and align with brand objectives. - Deliver personalised, high-quality service to clients purchasing luxury goods, enhancing customer satisfaction and driving sales. Qualifications, Experience, and Skills: - Bachelor’s degree in Business, Supply Chain Management, or a related field is preferred. - Proven experience in procurement or sales, especially in the luxury goods market. - Mandarin proficiency is highly preferred to facilitate communication with East Asian clients. - Strong analytical skills to identify cost-saving opportunities and monitor market dynamics. - Familiarity with procurement software and advanced proficiency in Microsoft Office tools. - Solid understanding of international trade regulations and compliance. - Excellent organisational, negotiation, and communication skills with a customer-focused mindset.
Job Summary We are seeking a skilled Shop Supervisor to oversee our retail operations, ensuring smooth day-to-day running of the shop. The ideal candidate will have strong leadership abilities and a passion for delivering excellent customer service. You will have to monitor sales activities to ensure that customers receive satisfactory service and quality goods. will be responsible to reconcile cash receipts, inventory-taking, or in performing services for customers. liable to enforce safety, health, and security rules. Implement measures to avoid stock damage and theft, monitoring displays, and product defects. It is also vital to investigate market trends, and addressing customers requests and complaints. good understanding of marketing, sales, and also possess a strong understanding of the retail shop industry, supervisory skills, knowledge of consumer trends, and competency in retail management. Familiarity with applicable rules and regulations is also vital Responsibilities - Supervise and coordinate shop staff, providing guidance and support as needed - Manage inventory levels and order stock when necessary - Monitor sales performance and implement strategies to drive sales growth - Ensure the shop is clean, organised, and visually appealing at all times - Handle customer inquiries, resolve issues, and process transactions - Train new employees on shop procedures and product knowledge - New and alternate vendor and product developments to increase products portfolio to enable business venture for handling dynamic needs of customers - Proven experience in a supervisory or managerial role, preferably in a retail environment - Strong leadership skills with the ability to motivate and develop a team - Excellent communication and interpersonal abilities - Proficiency in sales management and inventory control - Bilingual proficiency is advantageous - Familiarity with phone etiquette and administrative tasks - Join our team as a Shop Supervisor and take the next step in your retail career! - Job Type: Full-time - Pay: £31,000.00-£39,000.00 per year - Education: - GCSE or equivalent (preferred) - Experience: - Retail sales: 3 year (preferred) - Supervising experience: 2 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred)
About us Maison Gigi is a family-run French bakery and caterer renowned for its exquisite patisserie, specialty coffee, and delicious grab-and-go breakfast and lunch options. Inspired by regional French cuisine, we are passionate about sharing authentic flavours with our loyal customers. To lead our talented team and ensure the smooth operation of our bakery and cafe, we're seeking a passionate and experienced Bakery & Cafe Manager. You'll be responsible for overseeing daily production, managing customer cake and catering orders, and inspiring your team to deliver the highest standards of quality and service across all aspects of our business. You will also play a key role in maintaining a safe environment for both our team and our customers. This role requires a self-starter who can take initiative and thrive independently. ** What You'll Do** - Lead and inspire: Manage and motivate a team of bakers, pastry chefs, and baristas, fostering a collaborative and supportive environment. - Oversee bakery production: Plan and manage daily production schedules to meet customer demand and ensure efficient use of resources. This includes: - Managing ingredient inventory and ordering supplies. - Monitoring production quality and consistency. - Implementing and maintaining strict hygiene and food safety standards. - Delight customers: Manage customer cake and catering orders, ensuring personalized service and timely delivery. This includes: Consulting with customers to discuss design, flavours, and special requests. - Processing orders and managing order fulfilment. - Addressing customer inquiries and ensuring complete satisfaction. - Manage the cafe experience: Oversee the daily operations of the cafe, ensuring efficient workflow, excellent customer service, and a welcoming atmosphere. This includes: - Managing cafe staff schedules and training. - Maintaining optimal stock levels of raw ingredients, pastries, and other cafe supplies. - Upholding the specialty coffee standards of preparation. - Champion health and safety: Ensure compliance with all relevant health and safety regulations, maintaining a safe and hygienic environment for both staff and customers. This includes: - Conducting regular risk assessments and implementing necessary safety measures. - Ensuring all staff are trained in food safety and hygiene practices. - Maintaining accurate records and documentation. - Deputize for the General Manager: Assume responsibility for the overall operation of the bakery, café and catering in the General Manager's absence. - Optimize operations: Analyse sales data and customer feedback to identify areas for improvement and implement strategies to enhance efficiency and profitability across the bakery and cafe. - Maintain visual appeal: Ensure the bakery and cafe maintain a visually appealing and inviting atmosphere, with attractive displays and impeccable cleanliness. ** What you'll bring** - Proven experience as a Bakery Manager, Cafe Manager, or in a similar leadership role within a bakery or cafe environment. - A passion for French pastry and a good understanding of baking techniques and ingredients. - Knowledge and appreciation of specialty coffee, with experience in managing a cafe environment. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong leadership and communication skills to effectively manage and motivate a team. - A customer-centric approach and a commitment to providing outstanding service. A thorough understanding of health and safety regulations and best practices in a food service environment. A self-starter mentality with the ability to take initiative, work independently, and solve problems effectively. In return - Join a dedicated team: Become part of a passionate and supportive team that takes pride in delivering exceptional quality and service. - Competitive salary and holidays: Receive a competitive salary plus bonus and 28 days of holiday to enjoy your time off. - Amazing staff meals: Enjoy delicious staff meals prepared with the same care and attention as our customer offerings. - Central location: Work in a vibrant and easily accessible central London location. - Company pension: Benefit from a company pension scheme to support your future financial security. - Cycle to work scheme: Take advantage of our cycle to work scheme to save money and stay healthy.
Based at: Hertford. Reports to: Store Manager Job Purpose: Manager in the efficient and profitable operation of a Brew Garden Store. To ensure the company standards are met at all times. Responsible for the Health and Safety of their employees. Working with the management to maximise P&L. Key responsibilities: General: - Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of employees by Brew Garden. - Obey all lawful instructions given by the Management of Brew Garden and use your best endeavours to promote the interests of Brew Garden. - Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. - Act as a “bridge” between management and team members to facilitate division operation (e.g. keep management team appraise of staff activities, issues, challenges, etc) - Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance - Address guests concerns, requests or issues either individually or by enlisting the help of management team. Banking/ Finance/ Payroll: - Assist management team in cash handling and banking activities within the store in accordance with Brew Garden procedures. - Follow Brew Garden cash handling procedures. - Report any float or petty cash shortage immediately to HO. - Ensure the sales and figures are entered on a daily basis on the wages spread sheet. - Never give cash advances. - Ensure the store is always ready for cash collections, on pre-designated days. - All cash banking must be kept in the locked safe. The safe must never be left open when unattended. - Report any Payroll issue to the Operations Manager and Monika Franchi. Operations/ Administration/ Training: - Responsibilities for profitability and performance of the store. - Organise staff throughout the store in order to deliver efficient customer service and a profitable operation. Maximise the performance and competences of your team. - Strive to achieve Brew Garden Budget and Forecasts. - Constantly strive for a quality of operation of the Brew Garden store. - Ensure store is displayed and maintained in accordance with current Brew Garden Guidelines. - Responsibilities for HR compliance with Brew Garden Policy and UK Regulations in-store. - Fulfil all administrative tasks and duties in the most effective and professional manner in accordance with Brew Garden Guidelines. Ensure: - Ensure each new employee fills his/her contract, “starter pack” and P46 by the end of the first week of employment; - P45/P46 are submitted to HO by the end of the first week of employment; - Each new employee provides correct and valid ID and relevant paperwork to prove eligibility in the UK by the end of the first week of employment; - Each employee receives a “post probationary review” at the end of their first 3 months of employment; - Any lateness, outstanding or fall in performance and other individual staff outcomes are recorded and reported; - Ensure employees’ holidays are registered on Holiday spread sheet and processed accurately and sending an update to Monika Franchi . Ensure all staff holidays are taken in the current financial year; - Every termination of employment is accompanied by the payment of any accrued holiday. - Health and Safety: - Responsibilities for the Health and Safety of employees in store in accordance with UK Legislation and Brew Garden Health and Safety Policy. - Ensure the store always achieves the highest standards in Food Hygiene and Health and Safety. Take all necessary hygiene, safety and security measures needed to create and maintain the safest environment possible for employees and customers. - Monitor the status of your fire alarm, fire extinguishers on a weekly basis and emergency lightings, as per company policy. - Ensure all team members are aware of the location of their Fire Assembly Point. - Ensure fire exits and escape routes are always free of any damage or obstruction. - Report any accident or incident within the premises in the Accident Book and Area Manager. - Ensure risk assessments are reviewed every year and completed for each employee. - Make sure the first aid kit is clearly indicated to staff and available at any time. People Management - Manage the development of all employees. - -Identify training needs and development of team. - -Use leadership to motivate staff and bring them to a high level of performance. - Hold monthly meetings with employees with records kept of any meeting. - Develop good communication between employees to help maintain team spirit. - Create a positive working environment. Always be available should an employee wish to arrange a meeting with the Management, or should the employee need any support. Personnel and other departments: -Weekly meeting with Management team. - Attend all meetings and training sessions as required by your line manager and relay information to management and employees. - Supply data as required by all departments – with reasonable request and notice period. - Develop good communication between employees to help maintain team spirit. - Report any other issues to Operations Manager. - Ensure any and all ‘direct’ employees comply with Brew Garden handbook and contract guidelines.
About Us: Serenity Dining Limited is an ideal destination for authentic Vietnamese cuisine in London, dedicated to delivering an unparalleled dining experience that celebrates the rich flavours and culinary heritage of Vietnam. With a commitment to quality, authenticity, and excellence, we meticulously source the freshest, highest-quality ingredients to craft refined, light, and health-conscious dishes that epitomise the essence of Vietnamese gastronomy. We are looking for a talented chef who has excellent understanding about Vietnamese flavours and ability to effectively work under pressure in a fast-paced environment and handle multiple tasks simultaneously. As a Chef at Serenity Dining Limited, you will play a pivotal role in upholding our commitment to quality, authenticity, and excellence in every dish we serve. You will work closely with our culinary team to meticulously prepare a tantalising array of Vietnamese specialties from South, Central, and Northern Vietnam, faithfully recreating regional dishes with reverence for tradition and utilising genuine ingredients and time-honoured recipes. Responsibilities: Prepare and cook authentic Vietnamese dishes according to established recipes and standards. Ensure the highest standards of food quality, presentation, and taste in every dish. Coordinate with the Head Chef and culinary team to develop new menu items and specials that showcase the diversity of Vietnamese cuisine. Properly handle and store all food products to maintain freshness and adhere to food safety regulations. Monitor inventory levels and assist in ordering supplies to ensure efficient kitchen operations. Train and mentor kitchen staff on proper cooking techniques, food safety procedures, and menu items. Maintain a clean and organised kitchen environment, adhering to sanitation and hygiene standards at all times. Collaborate with front-of-house staff to ensure smooth service and timely delivery of food to guests. Assist in special events, catering, and other culinary initiatives as needed. Qualifications: Proven experience as a Chef, preferably specialising in Vietnamese cuisine. At least B1 level English. Speaking Vietnamese is an advantage. Extensive knowledge of Vietnamese culinary techniques, ingredients, and flavours. Understanding of Food Hygiene Legislation: Possess a clear understanding of food hygiene regulations and legislation, adhering to strict standards to maintain a safe and sanitary kitchen environment. Flexibility and 'Can-Do' Attitude: Display flexibility in your approach to work with a positive "can-do" attitude, adapting to changing priorities and challenges to deliver exceptional results. Attention to Detail: Exhibit great attention to detail and take pride in your work, striving to deliver the highest possible standards in food quality, presentation, and service. Team Player: Enjoy working collaboratively as part of a team, actively supporting colleagues and contributing to a positive work environment. Initiative and Independence: Capable of working unsupervised and using your own initiative to solve problems, make decisions, and prioritize tasks effectively. Time Management and Prioritization: Demonstrate good time management skills, maintaining a well-organised workflow and the ability to prioritise tasks effectively to meet deadlines and deliver exceptional service. Benefits for Successful Candidate: Competitive Salary: Enjoy a competitive salary package commensurate with experience and performance, recognizing your valuable contributions to our team. Tips: Benefit from tips shared among staff, providing additional income as a reward for your exceptional service and dedication. Performance Bonuses: Eligibility for performance-based bonuses, rewarding exceptional contributions to the success of Pho District. 28 Days Holiday per Year: Take advantage of 28 days of annual leave per year, prorated based on your contracted hours, allowing you to rest, recharge, and enjoy time away from work. Pension Scheme: Participate in our pension scheme, helping you plan for your future and build financial security through employer contributions. Staff Discounts (Food & Drink): Receive generous staff discounts on food and beverages, allowing you to enjoy the delicious offerings of Serenity Dining Limited at a discounted rate. Free Meals on Shift: Indulge in complimentary meals during your shifts, ensuring that you are well-fed and energised to deliver exceptional service to our guests without worrying about meal expenses. Health Insurance: Comprehensive health insurance coverage, including medical, dental, and vision benefits, ensuring well-being for you and your eligible dependents. Paid Time Off: Generous paid time off allowances for vacation, sick leave, and personal days, supporting work-life balance and personal well-being. Flexible Scheduling: Flexible scheduling options to accommodate personal commitments and preferences, providing work-life balance and flexibility. Join us at Serenity Dining Limited and be part of a dynamic team dedicated to delivering an exceptional dining experience that celebrates the best of Vietnamese cuisine. If you are passionate about Vietnamese gastronomy and thrive in a fast-paced culinary environment, we want to hear from you! Apply now to embark on an exciting culinary journey with us. Job Type: Full-time Pay: £38,700.00-£40,000.00 per year Additional pay: Performance bonus Tips Benefits: Company pension Discounted or free food Employee discount Store discount Experience: Chef: 1 year (preferred) Cooking: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person
Location: Bristol HQ (office-based position/hybrid) Hours: 35 per week (full time) Holidays: 4 weeks plus usually 5 days at Xmas (plus bank holidays), increasing with length of employment Salary: £28,000-£33,000 (depending on experience) Reports to: Head of Communications Contract type: permanent role PR Manager: This is a fantastic opportunity to work in a busy, high-performing communications team within the UK’s leading vegan charity, Viva!. Viva! is looking for an enthusiastic, proactive and resourceful PR manager who is passionate about veganism, animals, health, the environment and confident in securing national and local media coverage for Viva!. You will be helping place our resources, campaigns, investigations and activities through external communication channels while producing innovative copy, including press releases, articles and long-form content. You will also assist in arranging and conducting podcast interviews and monthly news episodes with Viva!’s head of communications and have a passion for appearing on TV and radio, speaking on a diverse range of topics to represent Viva!. The PR Manager will develop commercial and strategic relationships across print, online news, TV and radio, and pitch commentary from Viva!’s in-house experts. The PR Manager will collaborate with colleagues across Viva! to promote our diverse work, aiming to reach new audiences, inspire involvement, encourage donations and support people on their journey towards veganism. You will be helping Viva! tackle today’s challenges and tomorrow’s opportunities. Key Responsibilities: - Increase the organisation’s profile with media, influencers, celebrities, organisations and businesses - Proactively seek ways to raise our profile, utilising key staff, celebrities and stakeholders - Lead and develop strategic partnerships and collaborations to enhance promotion and support - Develop media contacts across all areas of Viva!’s work - Secure exclusive media placements for Viva! investigations - Write media releases for Viva!’s various campaigns and promotions - Monitor media outlets, including newspapers, magazines, journals, broadcasts, newswires, social media and blogs for promotional opportunities - Manage paid media, liaise with advertising agencies, source advertising opportunities and place adverts in press or on the radio - Contribute to social media, campaigns, PR and other communications initiatives - Promote the charity and our director through award entries and other means - Act as a public spokesperson in media interviews when required - Build and develop the Viva! business supporter scheme Summary of Tasks: - Manage all incoming press enquiries - Gain coverage for Viva!’s undercover investigations in national media - Actively seek PR opportunities for all of Viva!’s key focus areas: - Animals, Health, Planet, and Lifestyle - Be an active spokesperson for Viva! on national TV, radio or any other press opportunities - Seek media opportunities and pitch key Viva! staff, including the director, Juliet - Write and respond to relevant news relating to veganism and Viva! - Manage and respond to journalist requests - Report monthly on media coverage - Organise and oversee media interviews with agencies - Develop and manage Viva!’s celebrity engagement, alongside other members of the marketing team - Write and send media releases for all of Viva!’s campaigns, investigations, events, news and other relevant stories - Add media releases to the Viva! website - Establish, build and develop media contacts, including researching sympathetic journalists who cover vegan-related news - Work closely with Viva! departments to ensure all of Viva!’s campaigns and projects are promoted - Support the Head of Communications and campaigns team in developing and implementing promotional campaigns and marketing materials - Oversee Viva!’s presence in vegan print media, including writing a monthly column for Vegan Food & Living magazine and organise monthly full-page adverts - Ensure Viva! Health’s media responses are shared with national media - Identify new outlets, media and topics of interest where Viva! can be promoted - Be committed to the objectives of the organisation To apply Important – your CV must contain two referees, including your current (or most recent) employer, who will only be contacted if you are offered the job, and your current (or most recent) salary. PLEASE NOTE, CV APPLICATIONS WILL NOT BE ACCEPTED UNLESS ACCOMPANIED BY A COVER LETTER
We are seeking a highly skilled IT Manager to lead our information technology department and ensure the efficient operation of our IT systems. As the IT Manager, you will play a pivotal role in developing and implementing our strategic technology initiatives, providing leadership to the IT team, and aligning technology with business goals. Your expertise will drive the implementation of technology solutions that enhance productivity, security, and service delivery across the organization. You will manage diverse IT projects, oversee the maintenance of hardware and software systems, and ensure that our technology infrastructure is resilient and responsive to the evolving needs of the business. Effective communication and collaboration with various departments will be key, as you work to identify technological improvements that contribute to operational efficiency. In addition, you will oversee budgeting, vendor management, and compliance with all regulatory and security standards. The ideal candidate will be an effective leader, possess excellent problem-solving skills, and have a strong technical background. If you are looking to make an impact within an innovative organization and support our employees with reliable and cutting-edge technology, we encourage you to apply for this exciting opportunity. Responsibilities Over all responsibility to develop a new software with the help of own or external expertise team. Lead and manage the IT department, including IT staff and related functions. Develop and implement IT policies, procedures, and best practices. Oversee the planning and implementation of technology projects and initiatives. Manage the organization's IT infrastructure, including servers, networks, and telecommunications. Monitor system performance and ensure optimal functionality and security. Collaborate with other departments to understand their technology needs and provide solutions. Maintain relationships with external vendors and service providers to ensure quality and cost-effective support. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as an IT Manager or similar role in a corporate environment. Strong knowledge of IT systems, infrastructure, and cloud services. Experience with project management methodologies and tools. Excellent leadership and team management skills. Effective communication skills, both verbal and written. Ability to analyze complex problems and develop innovative solutions. Benefits Competitive salary and performance-based bonuses Comprehensive health, dental, and vision insurance Flexible work hours and remote work options Professional development opportunities and training Generous paid time off and holiday schedule
Job Overview: We are looking for an experienced Senior Treasury Associate to join our growing fintech payments company - Prune Payments. In this role, you will take a leadership position in managing liquidity, optimizing cash flow, overseeing trading operations, and implementing risk management strategies. The Senior Treasury Associate will work closely with senior leadership to drive strategic decision-making and ensure the company’s financial health in a fast-paced, dynamic environment. Key Responsibilities: Treasury Management: - Liquidity Management: Oversee daily cash positioning and ensure sufficient liquidity for operational and strategic needs across all regions. - Cash Flow Optimization: Lead efforts in optimizing cash flow and working capital, ensuring efficient use of the company’s resources. - Banking Relationships: Manage and deepen relationships with banks and financial institutions to secure favorable terms and services. - Foreign Exchange (FX) and Hedging: Lead FX transactions and implement hedging strategies to mitigate currency risks. - Investment Strategy: Assist in the development and execution of short-term investment strategies to maximize returns on excess liquidity. Trading & Risk Management: - Trading Execution: Execute complex trades, including FX, derivatives, and money markets, ensuring adherence to internal guidelines and market conditions. - Risk Management: Develop and implement risk management strategies to mitigate financial risks, including FX, interest rate, and liquidity risks. - Compliance: Ensure full compliance with internal policies, regulatory requirements, and external audits related to treasury and trading activities. - Market Monitoring: Stay updated on market conditions, economic trends, and geopolitical events to advise on trading and treasury strategies. Reporting & Analytics: - Financial Reporting: Prepare detailed reports on cash flow, liquidity, trading performance, and risk exposure for senior management and stakeholders. - KPI Monitoring: Track and analyze key performance indicators (KPIs) related to treasury activities and provide insights to optimize processes. - Treasury Systems Management: Lead the development and enhancement of treasury systems, automation tools, and processes to improve operational efficiency. Strategic Initiatives: - Policy Development: Contribute to the development and implementation of treasury policies, procedures, and controls to ensure compliance and operational efficiency. - Cross-functional Leadership: Work closely with teams across Finance, Risk, Legal, Compliance, and Technology to support treasury-related projects and company-wide initiatives. Mentoring & Leadership: - Team Development: Mentor and train junior treasury staff, providing guidance on complex treasury functions and professional growth. - Process Improvement: Lead efforts to identify and implement process improvements within treasury operations, focusing on automation, cost savings, and risk mitigation. Requirements: - Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field. CFA, CTP, or equivalent certifications are highly desirable. - Experience: 5-7 years of relevant experience in treasury, financial trading, or cash management, preferably in a fintech or financial services company. - Technical Skills: Advanced proficiency in treasury management systems, trading platforms, and financial modeling in Excel. Experience with risk management tools is a plus. - Analytical & Problem-Solving Skills: Strong ability to analyze market data, assess financial risks, and make data-driven decisions. - Attention to Detail: High level of accuracy and attention to detail, particularly in the execution of trades and preparation of financial reports. - Communication Skills: Excellent written and verbal communication skills, with the ability to present complex financial information to senior management and stakeholders. - Leadership: Proven ability to manage multiple projects, mentor junior team members, and work collaboratively with cross-functional teams. - Regulatory Knowledge: Strong understanding of regulatory requirements impacting treasury and trading operations. What We Offer: - Competitive salary with performance-based bonuses - Comprehensive health, dental, and vision insurance - Retirement savings plan with company match - Opportunities for growth and leadership development - Work in a cutting-edge fintech environment with exposure to global financial markets
Key Responsibilities: • Operational Management: Plan, organize, direct, and coordinate store operations to maximize business performance and achieve financial objectives. • Staff Leadership: Recruit, assign tasks, monitor, and evaluate staff performance, fostering a positive and productive work environment. • Customer Engagement: Collaborate with staff to inform customers about our offerings, special promotions, and services, ensuring a high level of customer satisfaction. • Inventory Control: Maintain adequate stock levels, oversee efficient stock-keeping practices, and ensure product quality standards are met. • Customer Service: Address and resolve customer complaints and inquiries regarding sales and services promptly and professionally. • Financial Oversight: Manage financial records, authorize payments for supplies, set pricing, determine discount rates, and establish credit terms. • Marketing and Merchandising: Utilize advertising and display facilities effectively to enhance product visibility and drive sales. • Compliance and Safety: Ensure adherence to safety regulations and maintain security arrangements for the premises. Qualifications and Experience: • Industry Experience: Previous experience in grocery or departmental store sectors is essential; experience in off-license retail is highly desirable. • Technical Proficiency: Familiarity with point-of-sale (POS) systems, inventory management software, and other retail operation tools. • Communication Skills: Excellent verbal and written communication abilities to interact with customers and staff effectively. • Financial Acumen: Proficiency in handling cash registers, processing payments accurately, and managing financial transactions securely. • Leadership Abilities: Demonstrated capability to lead a team, manage performance, and foster a collaborative work environment.
Job Responsibilities: Assist in recruiting, training, retaining, and managing store staff, effectively assigning tasks to ensure team efficiency. Analyse sales data, forecast future trends, and develop appropriate staffing and inventory strategies to maximise profitability. Ensure strict compliance with operational policies and procedures, particularly in inventory management and cash security. Monitor inventory levels to ensure efficient execution of stock management processes. Achieve sales targets by developing marketing strategies and creating promotional materials. Support the management of all store areas to optimise overall operations. Handle customer complaints and enquiries professionally to enhance customer satisfaction. Collect customer feedback and analyse it to improve service quality. Ensure the store's image and services align with brand standards. Ensure the store complies with all health and safety regulations. Maintain store equipment by conducting regular inspections and coordinating repairs with professional service providers. What We’re Looking For: A minimum of a bachelor's degree is required, with preference given to relevant fields such as management or marketing. Candidates with experience in service industry management will be given preference. Excellent communication skills, with the ability to support colleagues and customers in a friendly and open manner. Strong ability to monitor, manage, and improve key performance indicators. Thrive in a fast-paced environment and efficiently manage multiple priorities.
Appoints staff, assigns tasks and monitors and reviews staff performance. - liaises with other staff to provide information about merchandise, special promotions etc. to customers. Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently. Ensures customer complaints and queries regarding sales and service are appropriately handled. Oversees the maintenance of financial and other records and controls security arrangements for the premises. -authorises payment for supplies received and decides on vending price, discount rates and credit terms. Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.
First Haul Limited is an aggregate and Asphalt Logistics service provider in the midlands. Our service cuts emissions, save organisations time and money and offers security. We are a collective of driven, friendly individuals with a vision to expand our customer base. As we are rapidly expanding, we are now on the search for a Logistics Coordinator to join our friendly team, The Role: As a Logistics Coordinator, with preferably a year's experience you will: Collaborate closely with the Depot Manager to ensure smooth operations at our depots, guaranteeing that every customer receives their fuel on time with exceptional service. You will serve as the main point of contact for our Drivers regarding their rotas and shifts, and work alongside the Depot Manager to manage logistics, vehicle maintenance, staffing, scheduling, and reporting. Your primary goal will be to ensure that all vehicles meet health and safety standards and are in optimal condition for our Drivers to deliver top-tier service to our customers. Additionally, you will be responsible for submitting regular reports to Company Management. Job title: Logistics Coordinator Salary: £38,000- £40,000 (depending on experience) Location: Bedford Hours of work: 3pm- 11pm | Monday to Friday Key Responsibilities: Scheduling and rostering Drivers, vans and equipment needed to deliver our service Route monitoring and planning of vans and Drivers Responsible for the smooth running of a busy operational depot in line with Management instruction Completing in-house reports to provide data from Fuel-Management system (stock, volumes etc) Ensuring all vehicles have been issues with the correct equipment and drivers have confirmed this Delivering high levels of customer service internally and externally Supporting the Depot Manager in employee performance as well as reviewing your own performance management Ensure that all Employees are complying with their training Complete alcohol and drug testing when required Monitor and escalate issues with Driver conduct, feedback from clients as well as overall conduct/performance uniform and behaviour Help with the on boarding process of new Drivers Liaise with Sales Administrator in onboarding new clients First point of contact for drivers if any issues occur First point of contact for customers for scheduling requirements Adherence to Company procedures and statutory laws and full deputising of Depot Manager when required Key Attributes: Passionate and self motivated with a can do attitude Clear and persuasive communicator Ability to build rapport with potential new clients as well as form, maintain and enhance strong relationships internally A positive influence on our team members Problem solver Benefits: KPI based bonus framework Holiday allowance
Key Responsibilities: Team Supervision & Training: Recruit, train, and manage customer service staff in both the post office and retail sections. Foster a customer-first environment to maintain high standards of service. Customer Service Excellence: Ensure all customers experience friendly, accurate, and efficient service from greeting to checkout. Address escalated inquiries and customer concerns with professionalism and empathy. Operational Management: Post Office: Oversee mail and package processing, ensuring accuracy and compliance with postal guidelines. Training will be provided on all post office procedures. Retail Supermarket: Supervise cashier operations, merchandising, and inventory levels, ensuring the store is organized, stocked, and visually appealing. Sales & Customer Retention: Develop strategies to enhance customer satisfaction, loyalty, and retention. Identify opportunities for upselling and promoting additional products and services. Process Optimization: Identify and implement improvements in customer service processes across both post office and retail functions, focusing on efficiency and reducing wait times. Safety & Compliance: Ensure adherence to company policies and regulatory requirements, including cash handling, security protocols, and health and safety standards. Reporting & Analytics: Monitor and report on customer service performance, analyzing data to identify trends and inform decision-making. Qualifications: Experience: 2-4+ years in a management or supervisory role in customer service, ideally within a retail or related field. (No prior post office experience is required; full training will be provided.) Education: High school diploma or equivalent (Bachelor’s degree in Business or related field is a plus). Skills: Strong leadership and team management skills Excellent communication and interpersonal abilities Organized, detail-oriented, and efficient Proficiency with point-of-sale (POS) systems and customer service technology Conflict resolution and problem-solving capabilities Personal Attributes: Customer-focused and passionate about delivering high-quality service Calm and professional under pressure, able to manage a busy environment Adaptable and quick to learn new processes and procedures Benefits: Competitive salary Employee discounts in-store Health and wellness benefits Paid time off and holidays Opportunities for training and career development About VY Trader LTD: At VY Trader LTD, we are dedicated to enhancing your everyday life with a diverse range of quality products. Operating across multiple sectors, we’ve built a reputation for delivering value, convenience, and customer satisfaction. Whether you’re shopping for household essentials, premium stationery, or stylish homewares, we strive to offer you the very best in every category. Equal Opportunity Employer VY Trader LTD is an equal opportunity employer, committed to fostering an inclusive and welcoming workplace for all team members. Application Instructions: To apply, please submit your resume and a cover letter detailing your relevant management experience and interest in the role. This description reflects the essence of VY Trader LTD, aligning with your brand’s commitment to quality and customer satisfaction across sectors. Job Type: Full-time Pay: £33,000.00-£39,000.00 per year Benefits: Company pension Employee discount Store discount UK visa sponsorship Schedule: 10 hour shift 12 hour shift Every weekend Flexitime Weekend availability Work Location: In person Expected start date: 02/01/2025
Job description: - installs, tests and maintains computer-related hardware (processors, memory chips, circuit boards, displays, sensors, data storage devices, printers, etc.) according to given specifications - diagnoses hardware related faults - advises on and installs operating soft/firm ware and may carry out upgrades - Regularly test and verify backup and recovery processes. - Assist in implementing and maintaining cybersecurity measures and policies. - Monitor security alerts and respond to incidents promptly. - Provide technical support to end-users, resolving IT-related issues. - Collaborate with cross-functional teams to ensure effective problem resolution. - Offer guidance and training to end-users as needed. - Maintain accurate records of IT configurations and procedures.
Key Responsibilities: Product Listings & Content Management: Create, update, and manage product listings across ecommerce platforms (e.g., Shopify, Amazon, eBay, etc.). Ensure all product descriptions, specifications, and images are accurate, optimised, and up to date. Assist with the uploading of new products, seasonal promotions, and price changes. Perform regular audits of product content to ensure consistency and accuracy. Inventory Management: Monitor inventory levels across all ecommerce platforms, ensuring stock availability and alerting teams to low stock or stockouts. Coordinate with the warehouse or fulfilment team to ensure timely restocking and accurate product availability. Assist in setting up and maintaining stock control systems within the ecommerce platform. Order Management: Process and manage customer orders, ensuring accurate fulfillment, timely shipping, and smooth delivery. Coordinate with the customer service and fulfillment teams to resolve any order-related issues (delays, cancellations, returns, etc.). Track orders, troubleshoot discrepancies, and update order statuses as necessary. Customer Support: Provide backend support for customer inquiries related to product information, orders, and returns via email or ecommerce platform messaging. Resolve issues related to payments, refunds, and exchanges in a timely and professional manner. Collaborate with customer service to ensure a seamless and positive customer experience. Platform Maintenance & Optimization: Maintain the overall functionality of the ecommerce website(s), ensuring all links, banners, and CTAs are working correctly. Identify and troubleshoot any technical issues that may arise on the platform, working closely with the IT team or external developers. Monitor website speed, security, and overall user experience, making suggestions for improvement as needed. Reporting & Data Analysis: Assist in the collection and analysis of sales data, traffic reports, and key performance metrics. Prepare daily, weekly, and monthly reports for management, highlighting trends, sales performance, and inventory turnover. Provide actionable insights from data to help optimise ecommerce performance. Marketing & Promotions Support: Support the ecommerce and marketing teams in executing digital marketing campaigns, promotions, and sales events. Coordinate promotional banners, discount codes, and product features on the website. Collaborate on SEO initiatives and ensure listings are optimised for search engines.
Job Title: Office Development Manager (Part-Time) Location: Remote-Based Role Hours: 15 hours per week Experience Level: Suitable for graduates or above Salary: £13.50 - £14.50 an hour About True Honour True Honour is a dedicated charity focused on supporting and empowering individuals impacted by harmful practices, such as forced marriages, honour-based abuse, and domestic violence. Founded with a commitment to creating safer, more inclusive communities, True Honour provides direct support services, advocacy, and educational programs to raise awareness and prevent future harm. Through collaborations with law enforcement, community organisations, and other charities, True Honour aims to break cycles of abuse and create lasting, positive change for those affected. Our mission extends beyond immediate support. We work to educate the broader community, challenge harmful cultural practices, and advocate for the rights and dignity of all individuals. As an organisation rooted in compassion, respect, and resilience, True Honour is committed to empowering individuals to rebuild their lives free from violence and oppression. Overview We are looking for a dedicated and organised Office Manager to join our team part-time, working remotely. The Office Manager is a crucial role within True Honour, responsible for ensuring the efficient operation of the charity. The position combines various administrative, organisational tasks with a focus on facilitating fundraising efforts, event coordination, and community outreach. The Office Manager will work closely with staff, volunteers, and stakeholders to streamline operations, enhance communication, support with driving the organisation's goals forward Key Responsibilities Administrative Support: Provide day-to-day administrative assistance, including scheduling and managing appointments and meetings. Organise and maintain digital files, ensuring quick and easy access to key documents. Update and maintain the company’s databases and contact lists, ensuring all information is accurate and up to date. Assist with processing invoices, and coordinating with finance as required. Respond to incoming emails and inquiries in a timely and professional manner, ensuring effective communication with clients, team members, and stakeholders. Arrange virtual and occasional in-person meetings, including scheduling, and following up on action points. Serve as the point of contact for team communications and announcements, ensuring information is shared effectively across the team. Information Collation and Data Management: Gather, collate, and organise information from various sources for project and reporting purposes. Conduct research as needed to assist with specific projects, compiling findings and preparing summaries. Compliance and Security: Maintain compliance with GDPR requirements, handling sensitive information with complete confidentiality. Ensure DBS (Disclosure and Barring Service) checks are complete and current for the role. Funding & Grant Applications: Research and identify potential funding opportunities, such as grants, sponsorships, or partnerships. Write and submit compelling grant applications, ensuring alignment with the organization’s goals and funder guidelines. Track deadlines for funding applications and ensure timely submissions. Monitor and report on the progress of active bids and funding applications. Key Requirements: Experience and Skills: Ideally a minimum of two year’s experience in a similar administrative or manager role, demonstrating knowledge and competence in office management practices. High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent written and verbal communication skills, with the ability to manage both professional correspondence and client interactions effectively. Strong attention to detail, ensuring accuracy in data entry, report preparation, and information collation. Effective time management skills, with the ability to prioritise tasks and manage workload independently. Desired Attitude and Approach: Proactive and Resourceful: Able to anticipate needs and take initiative without direct supervision, addressing challenges with a solutions-focused approach. Flexible and Adaptable: Willing to take on a variety of tasks as needed, adjusting priorities in a fast-paced, remote work environment. Positive Attitude: Approaches each task with enthusiasm and a willingness to learn and grow within the role. Professional and Reliable: Upholds high standards of professionalism, with a strong sense of responsibility and dependability. Confidentiality: Maintains strict confidentiality, especially when handling sensitive or personal data, adhering to company and legal standard. Other Requirements DBS Check: Candidates must be DBS-checked or willing to undergo one if selected. Location Requirement: Remote, although must be available for occasional in-person meetings, though the role is predominantly remote-based. What We Offer: Flexible working hours that accommodate your schedule. Opportunity for skill development and career growth in a supportive and dynamic team. If you are a self-starter with excellent organisational skills and an eagerness to contribute to a collaborative team environment, we’d love to hear from you! Apply now to join us and be part of a growing and impactful organisation and help us make a difference.