We are seeking an experienced and dynamic Wholesale Manager to lead our wholesale operations. The ideal candidate will possess strong leadership skills and a proven track record in sales management. This role involves overseeing the wholesale team, developing strategies to enhance sales performance, and ensuring the efficient management of inventory and customer relationships. The Wholesale Manager will play a crucial role in driving growth and profitability while maintaining high standards of service. Duties Lead and supervise the wholesale team, providing guidance and support to achieve sales targets. Develop and implement effective sales strategies to maximise revenue from wholesale channels. Manage relationships with key clients, ensuring their needs are met and fostering long-term partnerships. Oversee inventory management, ensuring optimal stock levels are maintained to meet demand. Conduct market research to identify new business opportunities and trends within the wholesale sector. Collaborate with other departments, including marketing and logistics, to ensure seamless operations. Provide training and development opportunities for team members to enhance their skills in sales and customer service. Prepare regular reports on sales performance, market conditions, and competitive analysis for senior management. Requirements Proven leadership experience in a wholesale or retail management role. Strong organisational skills with the ability to manage multiple tasks effectively. Demonstrated ability to sell products and manage sales processes successfully. Experience in sales management, with a focus on achieving targets and driving growth. Bilingual proficiency is an advantage, enabling effective communication with diverse clientele. Excellent team management skills, fostering a collaborative environment among staff. Strong administrative abilities, including proficiency in relevant software applications for reporting and analysis. If you are a motivated individual with a passion for wholesale operations and a desire to lead a successful team, we encourage you to apply for this exciting opportunity. Job Type: Full-time Pay: £30,960.00-£38,700.00 per year Benefits: Company pension Employee discount Store discount Work Location: In person Reference ID: Wholesale Manager/BTL
Our Kitchen Assistants/Team Members are responsible for preparing our food offering to the highest quality and standards. Their role is crucial in maintaining a smooth and efficient operation in the kitchen. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Ensuring that the kitchen is set up and ready for each service with the right amount of prepared Pasta Sauces and other ingredients that ensure the right amount for quick service but does not negatively impact food costs i.e. wastage. Including preparing par levels in the pre-prepared cold delivery fridge. - Wear a full smart clean uniform to the brand standard at all times whilst on shift and protective clothing as required. - Ensure the full Pasta Evangelists Standard is adhered to, thereby ensuring our Pasta and other Products are kept to the highest possible standard for Best product quality to our customer. - To ensure that the kitchen is exceptionally clean and complies with all Health and Safety / Quality and Safety regulations. - To keep an eye on the Availability and Inform the Team leaders and wider team in advance. - Document and keep a record of information on food as appropriate to the company policy and effective date labelling and make sure stock rotation principles (FIFO) are fully adhered to. - Ensure that all par levels are maintained. - Ensure any food wastage is recorded accurately. - Utilise the SOP to maximise the quality and speed of food readiness. - For all equipment i.e. Fridges, Pasta Boiler, Ovens, Microwaves etc ensure that the right temperature records are kept and the correct procedures are followed for safe food handling. - Ensure all equipment is maintained to the SOP standard. E.g. Kitchen management system, oven, fridges, freezers etc. - Preparing and cooking food to the highest of standards and complying with the preparation of all food that meets Pasta Evangelist’s requirements as laid out within “How to Cards”. - Ensure all food is prepared quickly, in the correct order, to the How to Card standard and in line with all SOP’s. - Full Checking deliveries into the Store and reporting any issues to the Team Leader/ Manager. To Ensure that all deliveries are Received & stored appropriately and storage requirements are adhered to. - Full Operating the wash-up area effectively and ensuring any equipment used is thoroughly cleaned. - Full Use correct signage whilst cleaning is taking place. - Full Ensure that all rubbish is disposed of correctly at all times, following the company waste management processes in relation to recycling and adhering to Local Authority requirements. - Reporting of any equipment defects quickly to Team leader or Area Manager. - Full Ensure that all close down kitchen procedures are followed and that the kitchen is always clean and prepared as possible for the next shift. - Full Regularly organise pest checks and report any concerns to the Team leader and higher management. Who are you: - You have knowledge of safe food handling, storage, and preparation techniques to prevent foodborne illnesses (preferable). - You are familiar with basic culinary techniques such as chopping, slicing, dicing, and measuring ingredients. - You have the ability to work efficiently in a fast-paced environment, prioritize tasks, and manage time effectively. - You are meticulous and detail-oriented when it comes to food preparation, cleaning, and maintaining kitchen organization. - You have the ability to work well as part of a team, communicate effectively with colleagues, and follow instructions from the Team Leader and/or Area Manager. - You are willing to adapt to changing situations, work schedules, and tasks as required in a dynamic kitchen environment. What we can offer: - £11.44 per hour - £12.44 per hour from midnight onwards. - Monthly bonus according to site performance. - Join a dynamic, fast-moving & diverse team - Regular team socials - Free Pasta Evangelists products - Referral Scheme bonus - Cycle to work scheme - Development Opportunities - you can grow inside the business.
Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Hertford is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.
Accounts Administrator Responsibilities Maintain and update the status of accounts receivables and payables. Reconcile all bank accounts and resolve all issues in processing the financial statements. Maintain efficient client services and provide support to administration staff. Responsible for receiving and verifying bills and requisitions for services. Assist audit activities. Prepare, send, and store the record of invoices on time. Contact clients to update them about balance payments. Prepare and submit tax forms and their filings. Update internal accounting databases and spreadsheets. Process general administration functions. Evaluate all agreements and invoices and organize customer contracts. Analyze the transactions with financial policies and procedures. Offer support to the governing body and directors. Create and manage daily paperwork for mailing as well as invoicing. Assist all accountants and prepare all cash flow reports and data. Prepare records of minutes of meeting for future forecasts and make accounts available and forecasts to staff. Maintain and manage monthly journals, update entries, and maintain a ledger. Qualification: Minimum Graduate with some admin knowledge desirable Full training will be provided in this position Please send a Current CV and cover letter
Established in 2017, we are a family run business specialising in freshly made sandwiches, breakfasts and English and Jamaican snacks. No experience is necessary for this role, but the ideal candidate needs to be a fast learner. The shop can get busy at times so the person needs to be able to work in a fast paced and pressurised environment. It is vital that the person can use their initiative and knows how to deal with customers. You need to be proactive with a can do approach. An understanding of Caribbean cuisine is beneficial. Being a team player is also extremely important. The candidate must be able to offer flexibility in terms of hours. Duties include, but are not limited to: Customers service – taking orders from customers both face to face and over the phone Preparation of food - Making breakfasts, sandwiches, and any other food required by the customer, also preparing salad and chopping up vegetables Cleaning – including washing up, sweeping, mopping, wiping down work tops, tiles, fridges etc, cleaning equipment and appliances such as microwaves, deep fat fryers, staff toilets, front of house and any other areas that requires cleaning, re organising cupboards and shelves to ensure that all areas of the shop always look neat and tidy and general housekeeping. Deliveries and Stock – Putting away deliveries in rotation, keeping the fridge stocked, and letting manager know when stock is running low Front of house – ensuring front of house is always clean, tidy and presentable including wiping down counters and sweeping shop floor and cleaning fridges. Health and Safety – ensuring health and safety regulations are adhered to including washing hands, wearing uniform, keeping health and safety records up to date, fridge temperatures, probing etc. Other adhoc duties may be required.
Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. **Position for 48 hours a week, including ** Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements : - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.
We are seeking an experienced and dynamic Hairdressing Shop Manager to lead our team and oversee daily operations at our vibrant salon. As a manager, you will be responsible for ensuring smooth and efficient day-to-day running of the salon, while delivering an exceptional customer experience. Key Responsibilities: Manage and supervise all salon activities, including hair, nail, and beauty services Lead and motivate a team of hairdressers and beauticians to provide high-quality service Schedule staff shifts, manage bookings, and ensure timely appointments Oversee stock management, including ordering products and maintaining supplies Handle customer inquiries and resolve any complaints professionally Ensure cleanliness and safety standards are maintained Assist in marketing efforts, including promotions and special offers to attract clients Manage salon budgets, sales targets, and financial records Requirements: Proven experience in a similar role within a hairdressing or beauty salon Strong leadership and organizational skills Excellent customer service and communication abilities Ability to work in a fast-paced environment and solve problems efficiently Passion for the hair and beauty industry If you are enthusiastic, motivated, and have a passion for managing a thriving salon, we would love to hear from you! Please apply with your resume.
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Westfield White City Shopping Center Ariel Way, Shepherd's Bush, London W12 7GF. Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. - We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Administrative Assistant to join our team and play a pivotal role in ensuring the smooth and efficient operation of our Business. KEY DUTIES AND RESPONSIBILITIES: The prospective applicant needs to demonstrate the following: · Mainly responsible to do administrative work in making office run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities. · Stores information by filling in forms, writing notes and filing records. · Types reports, memos, notes, minutes and other documents. · Receives and distributes incoming and outgoing correspondence. · Dealing with correspondence, complaints and queries. · Preparing letters, presentations and reports to Director. · Implementing and maintaining procedures/office administrative systems. · Checks figures, prepares invoices and records details of financial transactions made. Skills, experience, and qualification required for the role. · Proven experience as an Administrative Assistant or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. · Experience in the similar role for 3 years is desirable. If you are a skilled Administrative Assistant looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week
About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It’s an open-kitchen concept and this family-run business also offer events catering. We are looking for a Pastry Chef de Partie to extend our existing team. Responsibilities: - To support the seamless running of the pastry area, by providing a highly efficient and effective service whilst ensuring that all Food production and operation adheres to specified recipes and food cost percentage. Reporting to the Head Chef and Chef de Partie. - The main responsibilities will be to assist and supervise the agreed standard of food service for the duration of the shift. The ability to liaise and co-operate effectively with all Front and Back of house team members is a must, as is promoting the safe use of the kitchen, its equipment and the building under the Health and Safety at Work act, extended to any hygiene and safety regulations. The Pastry Chef de Partie must ensure that all relevant food controls and food safety records are logged and adhered to at all times, the supervision of the training also falls under the shared responsibility of the Chef de Partie, in particular at Senior level. - To check all prepared mise en place and food stocks (including dry stores) and replenish as necessary and inform supervisor of any relevant shortages. - To be aware of all relevant food suppliers and their product listings, to order accordingly as and when necessary and in accordance with the level of business. - To supervise the smooth and efficient service and production of food from the department by working with all elements from Front and Back of house, ensuring all necessary preps and works are completed prior to the commencement of service. - To ensure all department staff works hygienically and productively, in accordance with legal standards and the Head Chef’s standards. - To assist in the prevention of pilferage from the dry stores and refrigeration within the department. - To control wastage by maintaining the correct stock levels and rotation from dry stores and avoid the over production of food and mis en place. - To be aware of the required food percentages and recipes as set down by budget. - To remain on duty until the following shift takes over or until you are discharged by the Head Chef or Sous Chef. - To ensure all working areas of the kitchen, dry stores and refrigeration are always maintained in a clean and hygienic condition, and especially after your shift has finished. - To ensure, in close relation with your team, that all section files and recipes are maintained and updated, to maintain constant quality control of all food prepared and cooked ensuring it is to the Head Chef’s standards. - To ensure that all health marks are collected and allocated to the correct administration. - To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority. - To ensure all areas of the back of house remain tidy and clean prior, whilst and after each service.
We are seeking a motivated and experienced individual to join our team at Urban Baristas as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply.
JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.
At Bread&Truffle, we craft Italian sandwiches with love and are currently seeking a vibrant, ambitious, and dedicated individual to fill the role of Store Manager in our esteemed establishment. Job Overview: We are on the lookout for talented individuals with a minimum of 1 year of management experience and strong recommendations. As store Manager, you will be responsible for the daily operations, ensuring the running of the store is smooth and efficient, while also training and developing the team. This role is fundamentally about optimizing store operations through effective training, instruction, and development, ensuring a high level of customer satisfaction and maintaining the quality standards that Bread&Truffle is known for. Responsibilities: Daily Operations: Oversee and manage all areas of the store, ensuring that daily tasks are carried out effectively and efficiently. Training and Development: Ensure the team is adequately trained and developed to perform their roles to the highest standard. Hygiene and Cleaning: Maintain high standards of cleanliness and hygiene across the entire store and team, ensuring all team members hold a valid Alimentas Hygiene Certificate. Inventory Management: Take charge of the store's entire stock process, ensuring correct counts, smooth deliveries, adherence to FIFO principles, and efficient communication and analysis regarding stock. Waste Reduction: Continuously work to minimize product and ingredient waste, ensuring optimal product handling and quality by the team. Shift Planning: Produce a comprehensive monthly shift plan for all employees, managing and updating any unforeseen alterations efficiently. Requirements: At least 1 year of relevant management experience in a Kitchen based environment A track record of excellence in previous roles. Food Safety Certificate or the ability to obtain one promptly. Why bread&truffle ? Joining our team means becoming a part of a vibrant and expanding company with tremendous potential for personal and professional development. If you believe you have the passion, skills, and vision needed for this role, apply with your full CV to explore further. We eagerly await your application and look forward to the possibility of you joining our exceptional team. Let’s make some bread&truffle magic together! Previous experience as assistant manager in the food industry is necessary. Job Type: Full-time Salary: £32,500 ( + BONUS )
- From 15/ph (Basic £11.44 + TRONC) - Full-time 40-45 hrs Our values: - People oriented: we are a business built upon people, we always aim to put our people first. - Quality-driven: we are committed to consistently delivering the highest quality in everything that we do. - Proud: we take pride in our work, our team, and the satisfaction of our customers. - Honest: Integrity is the foundation of our business; we believe in transparency and honesty with our team, our customers, and our partners. - Personable: we offer a welcoming, down-to-earth atmosphere where everyone feels comfortable. - Brave: we are not afraid to innovate, take calculated risks, and lead the way in the industry. - -Considered: every decision we make is thoughtful and intentional, with the goal of delivering the best possible experience for our customers and team. Overall Responsibilities: - Become fully knowledgeable on all recipe cards and service standards. - Maintain your section in order, always clean and fully stocked up. - Support Management team with Food Safety requirements from the accepting deliveries, storing, preparing, and serving food. Ensure that Food Safety and Hygiene practices within the kitchen are of the highest’s standards. - Help to create a family feeling in the restaurant by communicating and building great relationship with FOH and BOH teams. - Ensure that sections and other kitchen areas are deep cleaned on a regular basis and recordings been made accordingly. - Support all management team in any areas where needed. - Report for your shift so that you are ready to work the moment that your shift time starts, wearing clean uniform and looking presentable. What we're looking for: - High energy / friendly / outgoing - Service as a priority - Professional attitude - Ability to communicate with others - Exemplary time management and organisational skills - Demonstrated ability to multitask - Good command of spoken and written English - Able to work at speed and under pressure
If you love Italian Fashion, come and join our Italian Luxury Cashmere Brand where we provide exceptional customer service and we have a culture of inclusion and diversity. We are looking for Senior Sales with experience in promoting style advise to our affluent customers in one of our Store in King's Road-Chelsea/Knightsbridge/Hampstead Hit or Marylebone. Job description: *Ensure high levels of customer satisfaction through excellent sales service. *Maintain outstanding store condition and visual merchandising standards. Maintain a fully stocked store. Identify customers' needs and wants and create a best seller list. *Welcome and greet customers in an elegant manner. Assisting customers at the fitting room and being able to add on sales. - Actively involve in deliveries and re-plan, up to date with product information. Accurately describe product features and benefits. *Follow all companies policies and procedures. The goal is to provide high class customer service and to increase company’s growth and revenue through maximising the sales. Requirements and skills *Proven working experience in retail sales Basic understanding of sales principles and customer service practices Proficiency in English Track record of over-achieving sales KPIs, Solid communication and interpersonal skills Customer service focus Friendly, helpful, confident and engaging personality. This job is full time only
The Role: The Support Worker increases the independence and skills of young people, promoting engagement with education and employment through flexible person centered outcome focused support The role holder helps young people to avoid eviction and repeat homelessness. They also develop the capacity of young people to be able to move on to either less intensive housing related support services or more permanent, independent, accommodation at the earliest appropriate opportunity The role will involve working closely with community mental health teams, social and private landlords, the police, probation, Youth Offending Teams , the courts, the Department of Work and Pensions, the voluntary sector, local housing authorities, education and training agencies and children’s/adult social care. The post holder will work within the Psychological Informed Environments Framework and ensure all clients can make sustained changes to their lives. Equal Opportunities All young people are equally entitled to have their needs met in a fair and balanced way. Team Leaders are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference. Essential Requirements The ideal Young Persons Support Worker will: Meet young peoples wishes. An understanding of the needs and issues of homeless, vulnerable young people. Knowledge of Homelessness legislation, and welfare benefits/welfare reform Knowledge of Safeguarding for Children and Adults. Experience of problem solving and handling difficult situations, using initiative. Experience of risk management, needs led assessment and support planning Knowledge of diversity and inclusion. Skilled at IT including excel, power point, publisher, word, face book and other forms of social media. Supporting and motivating young people into Employment, Training, and Education and maintain their accommodation to prevent eviction. Able to work shifts including evenings, weekends, sleeping nights, waking nights and able to change hours if required. Prepared to work across other services in the cluster if required Able to stay on in an emergency. Working from the guidelines from the 1989 Children’s Act, National Minimum Standards, Every Child Matters and any other relevant legislation. To provide a caring, supportive and nurturing environment in which children/young people can feel secure and free from harm. Establishing positive relationships with young people and always offering them unconditional and positive regard. Helping young people gain self control by challenging unacceptable behaviour and rewarding acceptable, pro-social conduct. Ensuring that each young person’s Support plan is followed and amended as appropriate to reflect their changing needs Attending to practical matters in relation to childcare (cooking, cleaning, general maintenance around the home etc) To act as a key worker or co worker for a young person to ensure that the young person’s Support plans are up to date and that all their support needs are being met. Providing advice, assistance and support on a 1:1 basis to enable young people to address past and present difficulties Providing emotional support at times of difficulty or stress. Facilitate group work and group discussion where needed. About You You will be experienced, skilled and enthusiastic in working with young people. You will be used to working in a fast-paced environment. You will be passionate about working with Young People You will be person centred at all times and ensure empowerment is at the heart of everything you do. You will strive for excellence in all you do. You will be innovative in your approach to working with young people. You will be able to keep accurate records and providing written reports on young people for planning meetings, reviews or any other meetings as directed by the line manager. To work as part of a team · Being aware of the aims and objectives of the home and working collaboratively with colleagues to achieve them · Attending team/ staff meetings and making a positive contribution to them · Actively contributing to the development of the team · Receiving and storing information to improve communication · Being willing to give and receive feedback on performance with colleagues and managers · Providing informal practical and emotional support to colleagues experiencing difficulties · Attending and contributing to regular supervision sessions in line with the National Minimum Standards · Monitoring the conduct of colleagues and referring on any causes for concern (Whistleblowing) · Being familiar with all policies and procedures and adhering to them General Responsibilities · Attending young people’s meetings and contributing to them · Driving company vehicles (current driving licence holders subject to procedures) · Receiving training appropriate to the role and maintaining an up to date training profile · Responsibility for the accurate maintenance of financial records appropriate to the duties of the post · Responsibility for the health, safety and welfare of self and colleagues in accordance with the requirements of the organisational Health and Safety Policies · Maintaining the upkeep of the house through general cleaning of communal areas. · Cooking nutritiously balanced meals each time you are on shift for the young people. Qualifications: · NVQ Level 3 in Health and Social Care (working with young people) or equivalent. Special Conditions · This post requires the holder to do varying shifts. · The post holder also is required to work weekends as part of a rota and Bank Holidays when required. Sleeping-in duties are also required for which an additional payment is made. · On occasions you may be requested to change your rota at a given notice as per your contract, to ensure the contingencies of the service are covered. This may also include covering an additional sleep-in duty as an emergency measure. · In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Manager. · To undertake such other duties appropriate to the grade of the post and the needs of the Home such as decorating, gardening in order to develop and maintain service delivery. · This post requires the holder to have a Enhanced Criminal Records Bureau check at all times Changes to personal circumstances which may effect you remaining in the role.
We are excited to announce that we currently are on an urgent requirement for team members who are outgoing and have a positive spirit, to join our fabulous team! We are looking for someone (preferably a girl) who is energetic, fast, well organised, pay attention to detail, punctual, and dedicated to delivering exceptional customer service. ABOUT HEROICA LOUNGE Heroica Lounge is the unique pizza bus in London offering wood- fired pizzas, owned by Mr.Sergio Trivino. Heroica Pizza Bus stands as the one and only destination for an authentic Italian culinary journey right here in the heart of London. Key responsibilities: - Extend a warm welcome to each one of our guests - Communicate with the guests with a smile on your face and guide them - Communicate effectively with other staff and chef to enhance the quality of customer service - Handle payments - Handle take-away orders and deliveries (Deliveroo, Just eat etc.) - Maintain cleanliness and order in the premises - Uphold high standards in appearance, uniform and punctuality - Safely store and rotate deliveries (FIFO) - Report shortages right away with the person In-charge - Manage stock efficiently to reduce wastage and also record the wastage in the system Your benefits as a team member: - Complimentary staff meal - Free staff uniforms - 28 days of annual leave - 20% discount from our neighbouring coffee shop and ice-cream van
Made to Measure Shop Manager Harris and Zei Location: 10-12 Ratcliffe Cross Street Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
General • Stay updated on all Em Sherif Café policies, memos, procedures, specials and promotions, etc. • Stay updated on all Em Sherif Café menus • Attend and participate in daily briefings and other meetings as scheduled • Report to the Service/preparation sous-chef/Head chef any required BOH maintenance issues • Implement HACCP and other safety and quality controls measures throughout the production process • Respect grooming standards • Maintain a favorable relationship with all Em Sherif Café employees to foster and promote a cooperative and harmonious working climate conducive to maximizing employee morale, productivity and efficiency Daily operations • Check with the Chef de partie for a list of all daily preparations (quantities, priority levels and special tasks) • Make sure that Em Sherif Café’s standard recipes are being applied at all times (preparation, cooking, storage, etc.) • Assist the Chef de partie in performing cooking and food preparation as per the set recipes • Assist the Chef de partie in planning the quantity of food to be prepared for the coming shift • Make sure that all items are recorded in the Control wastage reports • Make sure that fresh and dry products are being used and stored as per the FIFO procedure • Ensure that temperature records and food labeling are maintained up to date • Responsible for completing the mise-en-place of the workstation • Ensure that all equipment are kept clean and in excellent working condition • Continuously check that products are stored in proper labeled containers at the appropriate temperatures • Help in any area of the BOH when circumstances dictate Procurement • Assist the Chef de partie in ensuring that the station’s inventory levels are aligned with Em Sherif Café par levels and operational requirements • Assist the Chef de partie with receiving procedures and evaluate the quality and quantity JOB PROFILE Personal skills and abilities • High commitment to ethics and confidentiality • Team player • Excellent multi-tasking skills • Attentive to details • Able to cope under pressure • Basic knowledge about fire, health and safety procedures • Able to work standing for several hours • Neat, clean and well-groomed
Description Job Title: Laundress Location: Sloane Square, London Working Hours: Monday to Friday, and half-day on Saturdays Salary: £40,000 per annum Job Description: We are seeking a skilled and experienced Laundress to join a prestigious household (Family of 4 people) located in Sloane Square, London. The ideal candidate will be responsible for the care, maintenance, and meticulous cleaning of all garments, linens, and household fabrics. This role requires a high level of attention to detail, a strong understanding of fabric care, and a commitment to maintaining the highest standards of cleanliness and presentation. Key Responsibilities: Laundry Care: Washing, ironing, and steaming a variety of fabrics, including delicate and high-end garments, to maintain their quality and longevity. Fabric Handling: Sorting and organizing laundry according to fabric type, colour, and washing instructions, ensuring proper care is taken with each item. Stain Removal: Expertise in identifying and treating stains on various types of fabrics using appropriate techniques and products. Repairs and Alterations: Performing minor repairs to clothing and fabrics, such as sewing on buttons, mending small tears, shortening trousers, and altering dresses as needed. Packing and Unpacking: Responsible for packing and unpacking clothing and essentials prior to and following trips, ensuring all items are properly organized and cared for. Seasonal Wardrobe Management: Organizing and managing seasonal clothing, including moving items to and from storage as the seasons change. Organization: Maintaining an organized and clean laundry area, ensuring all items are stored correctly and efficiently. Inventory Management: Keeping track of laundry supplies and notifying the household manager when replenishment is needed. Special Care Items: Handling special care items, such as formal wear, with utmost attention to detail and following specific care instructions. Team worker: assist with the housekeeper and the kids if needed. Requirements Experience: Previous experience as a Laundress in a private household, high-end hotel, or similar setting is preferred. Knowledge: Strong knowledge of different fabric types, care techniques, and the operation of laundry equipment (washers, dryers, steamers, irons). Attention to Detail: A meticulous approach to fabric care, with the ability to maintain high standards and a sharp eye for detail. Flexibility: Willingness to work additional hours if required, and the ability to adapt to the needs of the household. i.e: helping housekeepers with the kids if needed. Confidentiality: Ability to handle sensitive and confidential information with discretion. Skills: Proficiency in performing minor clothing repairs, alterations, and seasonal wardrobe management. Must be legally authorized to work in the UK. Willingness to undergo a DBS check (Criminal record check). References will be required. Application Process: If you have proven experience and believe you are suitable for the role, please send your CV and a cover letter . We will contact selected candidates to schedule the trial day.
Full job description Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.