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Job Summary: We are actively seeking a dedicated and hardworking individual to join our team as the Retail Manager for our first growing store. This position needs to be filled urgently, so if you believe you are the right fit, please apply immediately Responsibilities: - Lead the team to deliver amazing results and maintain the excellent standards of the shop - Keep a close eye on things like waste controls and customer service standards - Ensure the shop is clean, well-stocked and welcoming - Analysing data and leveraging observations in store to inform decision making that improves both the customer and overall store performance - Cascading and rolling out of new initiatives to enable operational excellence and drive business results - Address and resolve customer complaints Order and managing the stock level - Managing the Cash-Tills and ensuring proper closing the shop everyday - Ensure compliance with health, safety, and legal regulations Qualifications: - Proven experience in retail management or a similar role is essential. - Strong organisational skills with the ability to manage multiple tasks efficiently. - Excellent leadership qualities with experience in team management. - Proficient in sales management techniques with a track record of achieving sales targets. - Time management skills to prioritise tasks effectively. - A proactive approach to problem-solving with the ability to make decisions under pressure. If you are passionate about retail and have the skills necessary to lead a successful team, we invite you to apply for this exciting opportunity as our Retail Manager. Job Types: Full-time, Permanent Pay: £29,000.00-£32,000.00 per year Schedule: Monday to Friday Weekend availability Work Location: In person
We are looking for an experienced, hands-on Store Manager to lead our team, maintain excellent standards, and deliver an exceptional customer experience. The ideal candidate will have a strong understanding of food hygiene, team management, and Italian food culture. Key Responsibilities Oversee daily operations of the café, ensuring smooth and efficient service. Maintain high standards of cleanliness, food hygiene, and safety in compliance with UK regulations. Plan and manage staff rotas to meet business needs while controlling labour costs. Lead, motivate, and develop the team to provide outstanding customer service. Handle small food preparations, such as filling croissants and baking frozen goods to serve fresh daily. Monitor stock levels and place orders to avoid shortages or waste. Ensure display counters and preparation areas are well presented and inviting at all times. Support and uphold the café’s brand values, with a genuine passion for Italian food and culture. Sales reports, and basic administrative tasks. Address customer feedback professionally and promptly. Essential Requirements Barista experience Previous experience in a café, restaurant, or food retail management role. Knowledge of food hygiene and safety standards (Level 2 Food Hygiene certificate or willingness to obtain). Proven ability to manage and motivate a team. Strong organisational and rota-planning skills. Confident with basic food preparation and baking tasks. Excellent communication and customer service skills. Ideally, a strong appreciation of Italian food and culture, with the ability to share that passion with the team and customers. Desirable Basic knowledge of Italian language or culinary terms. What We Offer Competitive salary Opportunity to work in a growing, authentic Italian café environment. Staff discounts and meals on shift. Supportive team culture with training and development opportunities.
📍Location: Central London (Edgware Road & Covent Garden) Job Type: Full-Time Start Date: Mid-July (handover provided) Salary: Competitive, based on experience About the Role: Coffee Island, one of Greece’s most recognised specialty coffee chains, is expanding in London. We’re looking for a dedicated and experienced Store Manager to lead operations at our Edgware Road store while overseeing the performance of our second location in Covent Garden. Key Responsibilities: - Lead the day-to-day operations of the Edgware Road store - Provide oversight and performance support to the Covent Garden store - Manage, train, and develop a team of baristas and team leaders - Create and manage staff schedules and rotas - Maintain accurate stock levels and coordinate with suppliers - Monitor daily sales, reporting, and store KPIs - Ensure high standards in customer service, hygiene, and compliance - Liaise with senior management to drive operational improvements Requirements: - Minimum 2 years of management experience in hospitality or retail coffee - Strong leadership, team management, and communication skills - Highly organised and capable of multitasking across two locations - Proficient in POS systems, reporting, and stock control - Hands-on, proactive, and results-driven - Flexible and reliable, with the ability to travel between stores as needed What We Offer: 1. Competitive salary based on experience 2. Full handover and training support 3. A positive, fast-paced environment with strong brand identity 4. Opportunity to grow within a recognised international franchise
Les Cent Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere at the core of the collection. Les Cent Ciels epitomises relaxed luxury and we are looking for dedicated Sales Manager to join the team to represent the brand at our flagship boutique in Central London. The role will involve: - Recruiting, training, supervising and appraising staff - Managing budgets - Maintaining statistical and financial records - Dealing with customer queries and complaints - Overseeing pricing and stock control - Maximising profitability and setting/meeting sales targets, including motivating staff to do so - Ensuring compliance with health and safety legislation - Preparing promotional materials and displays liaising with head office. Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a small team within a growing brand should apply.
Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*
Duties and Responsibilities: · Recruit, train, and supervise store staff, ensuring they are knowledgeable about products and customer service standards. · Schedule staff shifts and manage employee performance, providing feedback and conducting performance evaluations. · Stay informed about new products, trends, and competitors in the card and gift industry to provide valuable insights and recommendations. · Ensure the store is clean, organized, and visually appealing, adhering to company standards for merchandising and displays. · Oversee inventory management, including stock ordering, receiving, and merchandising to ensure optimal product availability. · Manage daily operations, including cash handling, banking, and maintaining accurate financial records. · Plan and execute in-store promotions and marketing initiatives to attract customers and boost sales. · Prepare and manage the store budget, monitoring expenses and revenues to ensure financial targets are met. · Participate in community events and initiatives to promote the store and its offerings. · Address and resolve any conflicts or issues that arise among staff or with customers in a professional manner. Skill/experience/qualifications: · Ability to lead, motivate, and develop a team, fostering a positive and productive work environment. · Excellent verbal and written communication skills. · Strong organizational abilities to manage multiple tasks, prioritize responsibilities, and maintain store operations efficiently. · Proficiency in budgeting, financial reporting, and inventory management. · Previous relevant experience. · A relevant bachelor’s or master’s degree.
Mymeds Healthcare Ltd is seeking an experienced and committed Shop Manager to oversee the day-to-day operations of our busy retail pharmacy. This is an excellent opportunity for a motivated individual with a strong background in retail and team leadership to join a growing and supportive organisation. ** Key Responsibilities:** Manage and ensure the efficient daily operation of the pharmacy Plan and coordinate staff schedules, delegate responsibilities, and set performance targets Supervise sales and customer service activities, offering guidance and feedback to the team Monitor sales trends and customer demand; adjust strategies as needed Resolve customer enquiries and complaints to maintain high service standards Collaborate with other departments to address operational challenges Prepare and present reports on performance and business activities Contribute to business development, including product range expansion and market growth Skills and Experience Required: Minimum 3 years’ experience in a similar managerial or supervisory role Excellent organisational and multitasking skills Strong leadership and team motivation abilities High level of customer service and communication proficiency Competent in Microsoft Office and basic financial management Familiarity with retail compliance standards and regulations Strategic thinking and problem-solving mindset Ability to perform under pressure and manage multiple tasks Working Hours: 37.5 hours per week If you’re passionate about leading a team and delivering outstanding customer service in a pharmacy , we’d love to hear from you.
.Join the Most Luxurious Bedding Brand in the UK – Become a Luxury Brand Ambassador at Imperial Bamboo! Are you ready to work for one of the most talked-about and admired luxury brands in the UK? Do you have a magnetic personality, love to engage with people, and thrive in a fast-paced retail environment? This is not just a job – it’s a chance to represent a brand that redefines sleep luxury! At Imperial Bamboo, we specialise in exquisitely crafted bamboo mattresses, pillows, and bed linen – bringing comfort, style, and sustainability into the homes of thousands across the UK. As demand grows, so does our team – and we’re looking for vibrant, passionate, and confident individuals to join our retail family. Why This Role is Unmissable: We’re not just hiring a Retail Sales Consultant – we’re looking for our next Luxury Brand Ambassador, someone who embodies elegance, passion, and excellence. This is your opportunity to shine on one of the UK’s most prestigious retail stages: Westfield Stratford, London. What You'll Do – and Love Doing: Represent the Imperial Bamboo brand with confidence, style, and expertise Provide VIP-level customer service to every guest – make their experience unforgettable Become a product expert – passionately explaining the benefits of our luxurious bamboo bedding Meet and exceed sales goals – we reward success generously Maintain a stunning, on-brand display that showcases the beauty of our collection Manage your till, stock, and daily sales like a pro Support team success with collaboration, ideas, and positive energy What We’re Looking For: A naturally engaging personality and strong people skills A proven background in retail or sales (luxury retail is a bonus) Passion for bedding, home design, wellness, or luxury lifestyle products Organised, proactive, and focused on delivering a 5-star experience Excellent presentation, communication, and attention to detail What You’ll Get: A competitive salary + performance-based bonuses Training and support to help you succeed and grow An inspiring work environment with a luxury brand that’s going places The chance to be part of a brand people love and trust Location: Westfield White City, London( in front of White house company store) Schedule: Full-time, 5 days per week If you’re driven, stylish, and ready to turn every interaction into a luxury experience, then this is the opportunity you've been waiting for. Apply now – join Imperial Bamboo and help shape the future of luxury bedding in the UK. Due to the high number of applications expected, we will only contact shortlisted candidates. Thank you for your understanding.
We are looking for a creative and detail-oriented Graphic Designer to join our team and play a key role in developing engaging visual content that supports the shop’s marketing and promotional efforts. The ideal candidate will be responsible for designing posters, leaflets, banners, and other visual assets that attract customers and enhance our brand presence both in-store and online. ** Key Responsibilities:** - Design eye-catching posters, flyers, leaflets, and in-store signage to support sales promotions, seasonal campaigns, and new product launches. - Create visual content for social media, email newsletters, and digital marketing materials. - Collaborate with shop management to understand campaign goals and align designs with brand identity and messaging. - Ensure all artwork is prepared correctly for print and digital formats, meeting quality and size specifications. - Maintain consistency in design across all marketing materials. - Keep up with design trends to keep content fresh and appealing. - Manage multiple design projects simultaneously while meeting deadlines. ** Requirements:** - Proven experience as a Graphic Designer or in a similar role. - Proficiency in design tools such as Adobe Photoshop, Illustrator, InDesign, or equivalent. - Strong portfolio showcasing work on posters, flyers, marketing materials, or related projects. - Solid understanding of layout, typography, and color theory. - Ability to take feedback and revise designs accordingly. - Excellent attention to detail and time management skills. ** Preferred Qualifications:** - Experience in retail or shop-related design work. - Basic knowledge of print production and preparing files for print. - Familiarity with social media platforms and content formatting.
We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: - Greet and assist customers with warmth, professionalism, and attention to detail - Handle customer inquiries and take orders in person, online, and via phone - Upsell and cross-sell products based on customer preferences - Manage till operations and handle cash/card transactions accurately - Coordinate with the kitchen team to ensure timely order preparation and delivery - Assist in maintaining the cleanliness and visual presentation of the front area - Package cakes with care and attention - Help manage order tracking and customer follow-ups when needed - Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: - Friendly, approachable, and confident in engaging with customers - Excellent communication skills in English (additional languages are a plus) - Detail-oriented and reliable under pressure - Positive attitude and strong team spirit - Willingness to learn and grow within a creative, fast-paced environment - Previous experience in retail, hospitality, or customer service is an advantage - A natural sense of presentation and appreciation for cakes and aesthetics ** Note:** We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: - Staff discounts on cakes and treats - Supportive, friendly working environment - In-house training and development - Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!
📍 Location: South Bank, London – steps away from Tate Modern 📅 Start Date: Immediate We are Uncommon – a popular and established coffee shop and delicatessen, known for our passion for great coffee, quality produce, and friendly service. We're growing our team at our newest location in the heart of London’s South Bank and are now looking for an experienced Supervisor / Team Leader to support and inspire a team of 5. What We’re Looking For: You’ll have: Previous experience in a supervisory or team leader role within a café, deli or hospitality setting. Strong barista skills (latte art is a big plus!) A background in retail, shopkeeping or food service, and a genuine love for food and drink. A positive, hands-on attitude and the ability to lead by example. Smile is a key! :) Your Key Responsibilities: Overseeing daily operations and supporting the manager Leading and motivating a team of 6 to deliver outstanding customer service Placing stock and supplier orders when required Following up on stock control, deliveries and invoices Providing excellent food and drink standards at all times Maintaining a clean, tidy and welcoming environment Ensuring all team members follow store procedures and hygiene standards Helping resolve customer queries and complaints professionally Supporting with promotions, displays and merchandising What We Offer: Competitive pay (based on experience) Monthly bonus based on sales performance Staff discount on food and drinks A positive and welcoming team environment A chance to grow with a young and ambitious brand Ready to take the next step in your coffee career and lead a passionate team in one of London’s most exciting locations? Apply today and be part of something Uncommon.
Skilled Worker visa sponsoring Employment Type: Full-time, Permanent Working Hours: 39 hours per week Salary: £38,200 per annum Job Purpose: The Shop Supervisor will be responsible for overseeing the daily operations of the retail flower shop, managing the retail team, ensuring a high level of customer service, and assisting with inventory, display, and sales activities. This role ensures that the store functions efficiently, maintains visual standards, and delivers a quality shopping experience for customers.
Location: Notting Hill, London Company: Lyna London About Lyna London Lyna London is a small, family-run business founded in 2021, offering high-quality, affordable jewellery and trending accessories designed to be worn, loved, and shared. With a strong social media presence and a growing customer base around the world, we aim to bring a fun, stylish shopping experience both online and in person. Our shops are all about charm (literally!) and community — and we’re so excited to expand to Notting Hill! The Role We’re looking for an enthusiastic Part-Time Sales Assistant to join our brand-new Notting Hill team. This is the perfect role for someone who’s friendly, proactive, and passionate about jewellery, accessories, and delivering a personal customer experience. You’ll help customers find the perfect pieces, craft charm jewellery on the spot, and contribute to the energy and creativity of our store. Key Responsibilities - Deliver exceptional customer service and create a warm, welcoming vibe in-store - **Help customers **choose the perfect jewellery and accessories for their style - Make charm bracelets and necklaces (we’ll provide training if needed!) - Keep the shop tidy, well-stocked, and visually appealing throughout the day - Handle purchases accurately using our point-of-sale system - Multi-task efficiently between helping customers, restocking, and general upkeep - Occasionally take part in creating fun content for our social media (confidence on camera is a bonus!) - Answer customer phone enquiries in a friendly and helpful manner What We’re Looking For - A friendly and approachable personality with great communication skills - Confidence working in a fast-paced, customer-focused environment - Creativity and an interest in hands-on jewellery making (or willingness to learn!) - Someone reliable, organised, and eager to take initiative - Previous retail or customer service experience is a plus - Detail-oriented and good at managing time independently - Passion for small business culture and a desire to grow with our team Availability Requirements Must be available at least 3 days per week Weekend availability is essential (at least one weekend day is a must) Availability on bank holidays is a plus. Perks - Staff discount on all Lyna London products - Free jewellery & accessories - Snacks while you work 🍓 - A fun, friendly, and supportive team environment ✨ If you’re excited about jewellery, love meeting new people, and want to work somewhere creative and fast-paced, we’d love to hear from you!
Key Responsibilities: Customer Service & Shop Operations Prepare and serve a range of drinks including coffee, tea, bubble teas, and our signature pistachio specials Assist with food service including cakes, light bites, and snacks Deliver warm, friendly, and efficient service to customers Take orders using a POS system, handle cash/card payments accurately Keep the shop floor, seating area, and service counter tidy and presentable at all times Cleaning & Hygiene Perform daily and periodic cleaning tasks: wiping surfaces, cleaning machines, sweeping/mopping floors, and maintaining the toilets (if applicable) Follow health & safety and food hygiene procedures Monitor stock of cleaning and kitchen supplies and report when running low Business Development & Creativity Suggest new drink, ice cream, or cake ideas in line with customer preferences and seasonal trends Help plan and execute small marketing activities (e.g. in-store promos, social media posts, loyalty offers) Support with identifying local business partnerships, events, or delivery platform opportunities Take initiative to observe customer behavior and report suggestions for improvement in service, layout, or offerings About You: Essential: Positive attitude, friendly personality, and strong communication skills Punctual, trustworthy, and willing to learn Basic food hygiene knowledge (training can be provided) A team player who can also work independently Keen interest in coffee, bubble tea, or desserts Desirable: Previous experience in a café, dessert shop, or food retail environment Creative flair for drinks and dessert presentation Interest in marketing, social media, or small business growth Fluent in English (additional languages a plus) Perks & Benefits: Staff discount on drinks, food, and ice cream Friendly, supportive environment Opportunities to grow into a supervisor or creative/product development role Be part of a small business where your ideas genuinely make a difference
Birley Bakery and The Chocolate Shop are are owned and operated by entrepreneur Robin Birley. They are located in Chelsea Green, London and have a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Shop Supervisor to join the Birley Bakery Team. The company benefits our Shop Supervisor receive are: - 28 days holiday per year (including bank holidays) - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with Bupa - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1000 - Staff Accommodation (subject to availability) - Online retail discounts - 20% discount at Birley Bakery - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of our Shop Supervisor are: - To assist the Shop Manager to maximise sales and service levels within the shop. - To maintain the cash handling procedures conducted within the shop and for the security of any monies held on site. - To lead by example and ensure that high standards of customer service are practised by all staff and are maintained. The Experience & Qualifications required of our Shop Supervisor are: - Previous experience working in a retail or hospitality environment is required - Experience of supervising a team is required - A friendly, approachable attitude is essential! The working hours: - The shop is open 7 days per week from Monday- Sunday- 6am-8pm - 9 hour shifts, on a rota basis 5 days out of 7 If you feel you would like to join us as Shop Supervisor at Birley Bakery then apply by forwarding your up to date CV to the link below
General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate --- About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management - Oversee daily operations of both coffee shop and deli services - Manage inventory, stock levels, and supplier relationships - Create and update pricing strategies, menus, and promotional campaigns - Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership - Recruit, train, and manage a team of passionate staff members - Create staff schedules and manage rotas efficiently - Foster a positive work environment that reflects our Italian hospitality values Customer Experience - Ensure exceptional customer service standards across all touchpoints - Manage table service operations and deli counter service - Maintain high-quality food and product displays - Handle customer feedback and continuously improve service quality Quality & Compliance - Monitor food safety and hygiene standards - Ensure product quality and presentation meet our authentic Italian standards - Manage compliance with health and safety regulations What We're Looking For Essential Requirements - Languages: Fluent in both English and Italian (advanced level required) - Experience: Proven management experience in hospitality, food service, or retail - Skills: Strong organizational, communication, and leadership abilities - Passion: Genuine enthusiasm for Italian coffee culture and authentic cuisine Key Competencies - Financial management and budgeting experience - Staff management and development skills - Customer service excellence mindset - Problem-solving and decision-making abilities - Attention to detail and quality standards What We Offer - Competitive salary: £40,000 - £45,000 annually - Immediate start available - Opportunity to work with authentic Italian products and traditions - Leadership role in a growing business - Staff discounts and benefits - Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today *We are an equal opportunity employer committed to diversity and inclusion.* *Join our family and help us share the authentic taste of Italy with our community!*
We are women's clothing and jewellery brand. We look for a very skilled-creative professional with +5 years of retail experience in any type of luxury brand. Do not waste your time if you are not incredibly well presented, experienced and sharp. You must have previous experience in customer service, online business or luxury business. Highly skilled and ability to learn. Perfect spoken and written English. A degree in business, art or design will be highly appreciated. Proactive individual who will not limit themselves to what they are asked to do and go the extra mile to thrive sales in the shop floor as well as online. Salary will start at 30K plus commissions (400 circa per month but less or more depending on your performance) and will increase on performance and skills.
Job Title: Repair Specialist / Sales Advisor Job Description: We’re looking for a dynamic and customer-focused Repair Specialist & Sales Advisor to join our in-store team. In this dual role, you’ll be the go-to expert for diagnosing and repairing mobile devices, while also supporting customers with technical queries and driving sales through exceptional service. You’ll work hands-on in our in-store Repair Labs, managing device repairs from initial fault analysis through to resolution, and helping customers understand and get the most out of their devices. At the same time, you’ll identify sales opportunities and recommend products and services that best meet customer needs. Key Responsibilities: Manage the full in-store process for on-site device repairs, from customer check-in to quality control. Diagnose and repair mobile device faults using in-store tools and labs. Track and report service results and appointment schedules accurately. Maintain and manage repair stock to ensure accuracy and availability. Take ownership of service quality, ensuring delivery of excellent customer experience. Provide expert guidance to customers on setting up and using their devices, including ongoing support. Educate and support the store team on technical matters. Assist in training new team members and act as the in-store technical expert. Identify cross-sell and up-sell opportunities using solution-based selling. Handle basic service queries (e.g., sales, device setup, product information). Collaborate with wider support teams when required (e.g., Technical Support Team). Monitor trends in device faults and escalate issues to improve future services. What We’re Looking For: Strong understanding of mobile devices and their repair processes. Previous experience in mobile repairs preferred. Comfortable using and explaining a variety of mobile products. Experience in a retail environment preferred. Excellent communication skills and the ability to explain technical information clearly. A proactive, customer-first attitude with a passion for technology. Why Join Us? Be part of a supportive, forward-thinking retail team. Work in a hands-on technical environment while helping customers. Opportunity to grow your skills in both repair and sales. Help shape the in-store customer journey and drive innovation.
About us We are an exciting and dynamic wine bar, bottle, and grocery shop seeking a passionate and skilled Front of House (FOH) team member to join us! Our ideal candidate is looking to evolve within the company and grow the business along our side. We source the finest ingredients and produce from the very best suppliers around different countries such as the UK, France, Italy, Portugal, Spain.. and others. Quality, traceability, transparency, and sustainability are the keys to what we believe in and what is important for us to share with our people. This is an exciting opportunity to work in a young and vibrant environment where you will be responsible for providing exceptional customer service and promoting our selection of artisan food products like cheeses, meats, wines, and spirits. You Are: Fluent in English (French is a plus, but not required) Dynamic, independent, and organized, with a positive attitude Serious, meticulous and steady, with strong problem-solving abilities Sales-oriented with an eye for detail Enthusiastic about food, wine, and connecting with people Excited to learn and grow within a young, evolving company Ideally interested in nutrition-health, biodynamic production, and sustainability Confident in a fast-paced environment with strong multitasking abilities Eligible to work in the UK You Have: Excellent customer service skills Strong communication and interpersonal skills Prior experience in retail or hospitality Knowledge of wine and food pairings and industry trends A passion for and a willingness to learn more about wine and other products A professional appearance at all time The Level 1 or 2 WSET qualification (but not required) Your Responsibilities: Welcome and assist customers with their needs and guide them through the Bermondsey Corner experience Provide wine and food pairing recommendations based on customer preferences and budgets Share educational information about our products and build relationships with customers Maintain up-to-date knowledge of our products, including tasting notes and origins Assist with inventory management, supply orders, and restocking Process payments using our POS and CRM systems Keep the shop clean, tidy, and visually appealing Open/close the store following the guidelines Ensure compliance with licensing, hygiene, and health & safety regulations Work as part of a team to create a positive, welcoming atmosphere for customers Your Mission: Develop a deep understanding of the wines, cheeses, and other products we offer Support the management in achieving sales targets and key business goals Assist with the organization and possible execution of wine tastings, workshops, and in-store events You could assist in marketing initiatives and promotional events to attract new customers and boost sales If you're passionate about wine, food, and customer service, and are ready to thrive in a fast-paced, evolving environment, we'd love to hear from you! We offer: We offer a competitive salary (depending on experience and motivation). Benefits: Enrollment in the retirement savings plan Discounted or free food Employee discount (drink and food) Attractive employee discount at our sister company Comptoir Bakery for lunch when on shifts 28 days paid holidays + Bank holidays Opportunities to diversify into managing other areas of the business from marketing to back-office and event organization Regular wine and spirit tasting opportunities Friendly and exciting working atmosphere Team + work events The Salary Includes: Annual Salary Share of the service charge If you are enthusiastic about wine and food, enjoy providing exceptional customer service, and would love to work in a young, friendly atmosphere we encourage you to apply for this exciting opportunity.
Les 100 Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere as the core of the collection. Les 100 Ciels epitomises relaxed luxury and are looking for dedicated Sales assistants to join the team to represent the brand (multiple locations within central London). Immediate start, full time role The role will involve: - Providing exceptional customer service, in line with the brand's values and ethos. - Processing customer orders in store - Ensuring daily sales targets are met - Maintaining the weekly update of store Visual displays - Managing store inventory - Maintaining shop cleanliness Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a growing brand should apply. Immediate start.
Live True London is looking for you! A talented creative hairdresser. Overview We are Live True London. We have 4 salons in Clapham, Brixton, Vauxhall and Soho. We are now looking to grow our teams and open in new locations, with exciting new openings and franchise opportunities coming soon! We believe our purpose is to empower people. We want to empower our teams to be creative and to pursue their dream career with us. Fun is at the core of how we work. We are creative and authentic in all that we do. We want to be a confident and strong voice for “positive change”. We are looking for: A fully qualified hairdresser, either on an employed basis or self-employed contract, who can grow a loyal clientele base, maintain a busy column, and improve performance on an ongoing basis. What you can expect from us · An above industry standard commission structure. · Investment in your ongoing development with a bespoke education journey. · A supportive environment where you can excel and thrive in your craft. · Opportunities to participate in industry events, photoshoots & educator training. · Education through Live True London Educators, L’Oréal Academy, ColorWow, Beauty Works, Zen, FUL and more! Our benefits: · Uncapped unlimited commission and high earnings to unlock your potential with us · Industry leading retail commission brackets (with up to 40% commission on retail sales!) · Salon employment or self-employed contract · 28 days annual leave (Pro rata) · Flexible working pattern · Company Pension Scheme · Mental health and wellbeing support available 24/7, 365 days a year from qualified professionals fully funded by the Company · Personalised learning and development program · Cutting edge training from industry leading experts · Opportunities for growing your career in hairdressing through art team opportunities, becoming an educator, working with world class brands for product launches and events, haircare product development and testing, managing a salon and head office progression and franchising · Exclusive company discounts · Recommend a friend scheme - £500 What you will be doing · Growing and maintaining a busy column of loyal, high value clients. · Demonstrating excellent technical capability. · Wowing clients with your customer service skills. · Showing desire, dedication, and passion for learning. · Achieving agreed personal & professional goals. We are dedicated to providing the best training in the industry; therefore, we welcome applications of all levels and experiences to strengthen our diverse team. If you want to be part of an exciting and growing company, please send your CV to us and we will be in touch shortly. SPONSORSHIP NOT AVAILABLE Job Types: Full-time, Permanent Pay: Up to £65,000.00 per year Additional pay: Bonus scheme Commission pay Performance bonus Tips Benefits: Casual dress Company events Company pension Employee discount Health & wellbeing programme Language training provided Profit sharing Referral programme Store discount Flexible language requirement: English not required Schedule: 10 hour shift 8 hour shift Day shift Work authorisation: United Kingdom (required)
Yiewsley Food Centre, a growing and customer-focused retail business, is seeking a dedicated and experienced Sales Supervisor to oversee daily store operations and drive performance within our team. This is a fantastic opportunity for a motivated individual to contribute to the continued success and development of our business. Key Responsibilities: Oversee and ensure smooth daily retail operations. Plan shift schedules, allocate tasks, and monitor staff productivity. Supervise sales and floor staff, providing support, coaching, and performance feedback. Monitor sales trends and adjust work plans accordingly to meet targets. Deliver exceptional customer service and handle customer concerns efficiently. Collaborate with management and departments to solve operational issues. Recommend staffing needs and assist in recruitment and training processes. Prepare reports on team performance and operational matters. Support planning for business growth and development strategies. ** Requirements**: Minimum 3 years of experience in a similar supervisory role in retail (preferred). Strong leadership, organizational, and multitasking abilities. Excellent communication and customer service skills. Familiarity with retail operations, compliance, and health & safety regulations. Proficiency in Microsoft Office and basic financial reporting. Ability to work well under pressure and solve problems effectively. Hour: 37.5 Hours per/week If you are a skilled retail supervisor looking for a dynamic and fast-paced working environment and are ready to take on a new challenge, we want to hear from you! To apply, please submit your CV outlining your relevant experience and qualifications.
Hairdresser/ Beautician part time or full time immediate start Job description Hair Stylist Responsibilities: Consulting with clients on stylistic options for their hair. Listening to client needs to determine their preferences. Describing different hair care products and their benefits. Shampooing, cutting, coloring and highlighting hair. Offering manicure, pedicure, waxing and facial services. Performing scalp treatments. Acting as salespersons to sell clients hair care retail products. Building a personal relationship with clients to ensure return visits. Adhering to salon safety and cleanliness standards. Managing bookings and welcoming clients into the store. Keeping updated on hairstyle trends and styling methods. Job Type: Part-time Salary: £10.00-£12.00 per hour
We are looking for dependable, enthusiastic individuals to join our team as Mystery Shopper. In this role, you will use company-provided funds to purchase and evaluate assigned products from various retailers. After thorough testing, you will provide honest, detailed reviews to help enhance customer experiences and product quality. This high-paying position requires minimal hours and offers flexibility in scheduling. Responsibilities: • Utilize company funds responsibly to acquire assigned products. • Assess and test products following provided guidelines. • Compose comprehensive and truthful reviews of the products. • Offer feedback on your shopping and product testing experiences. • Meet deadlines and adhere to company procedures. Requirements: • Must be 18 years or older. • Energetic, positive attitude with keen attention to detail. • Trustworthy and capable of managing company funds responsibly. • Strong written communication skills for crafting reviews. • Ability to follow instructions and meet deadlines. • Reliable access to transportation for in-store purchases or online shopping. What We Offer: • Competitive pay for minimal work hours. • Flexible schedule to accommodate your lifestyle. • Opportunity to test and keep free products. • Chance to contribute to improving products and customer experiences. Join us as a Mystery Shopper and turn your shopping experiences into a rewarding opportunity!
We are looking for dependable, enthusiastic individuals to join our team as Mystery Shoppers. In this role, you will use company-provided funds to purchase and evaluate assigned products from various retailers. After thorough testing, you will provide honest, detailed reviews to help enhance customer experiences and product quality. This high-paying position requires minimal hours and offers flexibility in scheduling. Responsibilities: • Utilize company funds responsibly to acquire assigned products. • Assess and test products following provided guidelines. • Compose comprehensive and truthful reviews of the products. • Offer feedback on your shopping and product testing experiences. • Meet deadlines and adhere to company procedures. Requirements: • Must be 18 years or older. • Energetic, positive attitude with keen attention to detail. • Trustworthy and capable of managing company funds responsibly. • Strong written communication skills for crafting reviews. • Ability to follow instructions and meet deadlines. • Reliable access to transportation for in-store purchases or online shopping. What We Offer: • Competitive pay for minimal work hours. • Flexible schedule to accommodate your lifestyle. • Opportunity to test and keep free products. • Chance to contribute to improving products and customer experiences.
Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.
Job Title: Retail Security Officer Location: Chelsea, London Salary: Competitive | Full-Time | Immediate Start Join the Frontline of Retail Protection in London Bravo Security Limited is seeking a professional and vigilant Retail Security Officer to safeguard one of our retail sites in London. As the face of security on-site, you will play a vital role in ensuring the safety of staff, customers, and stock, while maintaining a welcoming environment. Pay rate: £12.50-£13.75ph Location: Duke of York Square, Chelsea, SW3 (1 full-time retail officer, 1 part-time retail security officer). Key Responsibilities: - Maintain a Smart, Professional Appearance - Represent the brand and client with impeccable personal presentation and a confident, approachable demeanor at all times. - Deliver Excellent Communication & Customer Engagement - Use fluent, articulate English to communicate clearly and courteously with customers, staff, act as a visible point of contact in-store. - Observe, Detect & Deter Shoplifting Activity Proactively monitor customer behaviour and identify suspicious activity; use your keen observational skills to detect theft and prevent losses discreetly and professionally.Conduct strategic bag searches and surveillance throughout the store, with a focus on high-risk areas and blind spots during foot patrols. What We’re Looking For: - Carry Out Strategic Bag Searches & Surveillance - SIA Door Supervisor or Security Guarding licence (Required) - Excellent communication and conflict resolution skills - Professional, alert and with a strong work ethic - Previous retail security experience (min. 1 year) - Punctual, reliable and trustworthy Why Join Us? - Ongoing training and career development - Supportive team culture - Opportunities for progression within a growing security group - Make a difference where it counts. - Apply now to start your journey with one of London’s most trusted security providers. Should you feel you meet the requirements as stated above then feel free to send us your application. Due to an expected high number of applicants only short listed candidates will be contacted further. Bravo Security Ltd is an equal opportunity employer. Bravo Security Limited provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Job Types: Full-time, Part-time Pay: £12.50-£13.75 per hour Expected hours: 30 – 60 per week Benefits: Company events Transport links Schedule: Day shift Flexitime