Trabajos retail store manager en Reino Unido

Lead the Way as a Store Manager at Sally Europe! Are you a sales-driven leader with a passion for retail and inspiring teams? If you thrive in a dynamic, target-oriented environment and are ready to take your career to vibrant new heights, we want you on our team! Your Role:As a Store Manager, you’ll lead by example, driving sales and motivating your team to consistently exceed targets. You’ll deliver an exceptional customer experience while managing store operations with confidence and efficiency. What You’ll Do: • Sales Leadership: Proven track record of delivering results in a sales-driven retail environment., • Team Management: Inspire, coach, and develop your team to achieve individual and collective success., • Customer Focus: Create memorable shopping experiences that drive repeat business., • Retail Operations: Oversee inventory, merchandising, and store processes with precision., • A strong background in retail management with a passion for hitting and exceeding targets., • Exceptional leadership, communication, and interpersonal skills., • A love for delivering outstanding customer service., • Commercial acumen to create and execute impactful action plans., • Competitive salary + performance-based bonuses., • 23 days holiday (increasing with tenure)., • Generous employee discounts on our extensive product range., • Professional development and growth opportunities. At Sally Beauty, part of Sally Europe, we’re the go-to destination for hair and beauty professionals across Europe. But we’re more than just a retailer—we’re a global force in beauty. As part of Sally Beauty Holdings, we connect retail customers and salon professionals with top-tier products and inspiring solutions. From Sinelco to Salon Services, Pro-Duo, and beyond, Sally Europe is your home for professional hair and beauty brands. We don’t just sell products—we empower confidence and celebrate beauty, helping our customers uncover their potential every day. Our Values Drive Us: • Be Yourself: Celebrate individuality., • Be Bold: Embrace innovation and ambition., • Be an Inspiration: Spark confidence in others., • Be an Owner: Lead with pride and purpose. Apply today and let’s add colour to the world together! We welcome applications from everyone and are committed to fostering an inclusive workplace where diversity is celebrated. As part of our culture to 'add colour to the world,' we ensure fair treatment for all, regardless of age, disability, gender, marital status, pregnancy, race, religion, or sexual orientation.?

Store Manager | Fashion & Accessories | Central London | £35,000+ Bonus Are you a confident retail leader who thrives in bold, expressive environments? Ready to take ownership of a store that celebrates individuality, creativity, and self-expression? We're looking for a Store Manager to lead a flagship boutique, representing a well-established lifestyle brand with a strong trading history. This is... ZIPC1_UKTJ

Closing date: 05-05-2026 Store Manager - London, Moorgate Location: London, Moorgate Salary: £33,500 - £37,000 per annum plus great benefits Contract: Permanent We’re looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members, • Build an inclusive culture where everyone can speak up and share their views, • Develop your team through regular performance conversations to help them reach their potential, • Make sure the store is safe, legal and operational, • Manage and optimise your store’s commercial performance, recruit new team members and manage HR processes You’ll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You’ll also need: • Resilience and great problem solving skills, • The ability to understand and analyse commercial information, • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you’ll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You’ll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store, • A pension with up to 10% employer contributions, • Stream app – giving access to a percentage of your pay as you earn it, • Cycle to work scheme, • Coaching and training to support your career development At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

Closing date: 05-05-2026 Store Manager - London, Moorgate Location: London, Moorgate Salary: £33,500 - £37,000 per annum plus great benefits Contract: Permanent We’re looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members, • Build an inclusive culture where everyone can speak up and share their views, • Develop your team through regular performance conversations to help them reach their potential, • Make sure the store is safe, legal and operational, • Manage and optimise your store’s commercial performance, recruit new team members and manage HR processes You’ll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You’ll also need: • Resilience and great problem solving skills, • The ability to understand and analyse commercial information, • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you’ll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You’ll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store, • A pension with up to 10% employer contributions, • Stream app – giving access to a percentage of your pay as you earn it, • Cycle to work scheme, • Coaching and training to support your career development At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

Closing date: 05-05-2026 Store Manager - London, Grays Inn Road Location: London, Grays Inn Road Salary: £33,500 - £37,000 per annum plus great benefits Contract: Permanent We’re looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members, • Build an inclusive culture where everyone can speak up and share their views, • Develop your team through regular performance conversations to help them reach their potential, • Make sure the store is safe, legal and operational, • Manage and optimise your store’s commercial performance, recruit new team members and manage HR processes You’ll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You’ll also need: • Resilience and great problem solving skills, • The ability to understand and analyse commercial information, • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you’ll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You’ll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store, • A pension with up to 10% employer contributions, • Stream app – giving access to a percentage of your pay as you earn it, • Cycle to work scheme, • Coaching and training to support your career development At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

Summary £16.30 - £16.80 per hour | 30 hour contract | AM and PM shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do • Motivate and support your team, learning from our Leadership and Company Principles, • Swiftly solve problems and delegate tasks, • Create an environment where your colleagues can succeed alongside you, • Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager, • Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly, • Experience leading a team to achieve targets in a bustling, fast-paced environment, • The ability to effectively delegate tasks and motivate your team, • Patience and a friendly manner with the ability to keep calm in any situation, • Passion to thrive as a key part of the Store Team, • 30-35 days holiday (pro rata), • 10% in-store discount, • Enhanced family leave, • Pension scheme, • Long service awards We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Summary £15.45 - £15.95 per hour | 40 hour contract | shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do • Motivate and support your team, learning from our Leadership and Company Principles, • Swiftly solve problems and delegate tasks, • Create an environment where your colleagues can succeed alongside you, • Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager, • Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly, • Experience leading a team to achieve targets in a bustling, fast-paced environment, • The ability to effectively delegate tasks and motivate your team, • Patience and a friendly manner with the ability to keep calm in any situation, • Passion to thrive as a key part of the Store Team, • 30-35 days holiday (pro rata), • 10% in-store discount, • Enhanced family leave, • Pension scheme, • Long service awards We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

ESA Engineering is an integrated engineering services company, built around one core principle: following our clients wherever their projects take them. Our multidisciplinary teams deliver end-to-end support across the full project lifecycle, from planning and feasibility, through design, construction supervision and commissioning, to operations and maintenance, ensuring continuity of expertise and a single point of accountability at every stage. With offices in Italy, France, Switzerland, the United Kingdom, the Middle East, and the United States, we combine international reach with locally grounded knowledge, applying experience gained across global programmes to deliver consistent, high-quality outcomes on projects worldwide. As part of a strategic expansion of our UK operations, we are actively building a strong, talented team to grow our presence and deepen our commitment to the British market. This is a genuine opportunity to join ESA at the ground level of something significant, to help shape the culture, capability, and reputation of our UK practice from the inside, and to grow with it. Role Overview We are a growing consultancy establishing our presence in London and are looking for a Contract Manager to support the delivery of commercial management and cost advisory services to our clients through commercial, residential and fit-out projects. This role will focus on early-stage cost planning, procurement and tendering, working closely with clients and design teams. It is suited to someone who is comfortable in a client-facing environment and wants to be part of a small, growing team, with the opportunity to take on greater responsibility as the business expands. Key Responsibilities • Prepare cost plans and estimates across early project stages (RIBA 2–4)., • Advise clients on budgets, cost risks and value engineering opportunities., • Support and manage procurement strategies and tender processes., • Prepare tender documentation and carry out tender analysis and reporting., • Review contractor and subcontractor pricing for completeness and alignment with design information., • Identify commercial risks, gaps and opportunities within project documentation., • Produce clear commercial and cost reports for client and internal teams., • Work closely with architects, engineers and project managers to ensure cost alignment. Requirements • Typically 8 years' post-graduate experience in quantity surveying an related activities, with significant time spent in client-side or contractor environments., • Proven track record on complex, high-value programmes across commercial, retail, or high-end residential sectors in London or the wider UK., • Degree qualified in Quantity Surveying, Construction Economics, Commercial Management, or a closely related discipline., • Deep working knowledge of JCT and NEC contract forms, including hands-on administration of compensation events, claims, and final accounts., • Demonstrable experience leading or significantly contributing to full tender processes, from pre-qualification through to contract award and negotiation., • Proven ability to scrutinise and challenge contractor cost submissions, valuations, prolongation claims, and final account settlements., • MRICS preferred; exceptionally strong candidates working towards chartership will be considered., • Right to work in the UK; sponsorship is not available for this role. Desirable (not essential) • Experience in commercial, residential or fit-out sectors., • Familiarity with CostX, Excel or similar tools. Benefits & Work-Life Support ESA Engineering invests seriously in the people who help build it. We offer: • Competitive salary., • Professional development opportunities., • Central London location with excellent transport links. ESA Engineering UK is committed to protecting your personal data. In applying for this role, we will process your personal information in accordance with the UK GDPR and the Data Protection Act 2018. For full details of how we collect, use, and store your data during the recruitment process — including your rights and how to exercise them — please read before applying.

Content below for Recruitment purposes only Join Our Team as a Retail Store Manager! Location: Epsom Salary: up to £32,500 and commission on top At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming... ZIPC1_UKTJ

We are seeking an inspiring and commercially driven Store Director to lead a high-profile luxury flagship within an internationally renowned fashion house. This is a rare opportunity to take ownership of a multi-million-pound business, driving performance while delivering an exceptional client and team experience. Key Responsibilities: • Lead, inspire, and develop a large, high-performing team, fostering a positive and inclusive culture, • Drive commercial success through strong KPI management, strategic planning, and clienteling excellence, • Act as a true brand ambassador, with a genuine passion for the brand, its heritage, and product, • Build and maintain a strong client base, with a focus on VIP and international clientele, • Oversee all aspects of store operations, ensuring excellence across service, VM, and standards, • Collaborate with senior stakeholders to deliver business objectives and elevate store performance About You: • Currently operating at Store Director or Retail/Flagship Manager level within luxury or premium luxury retail, • Proven experience managing a multi-million-pound turnover store, • A passionate leader who prioritises team development, engagement, and retention, • Strong commercial acumen with a track record of delivering and exceeding targets, • Highly client-focused, with a passion for building meaningful, long-term relationships, • Resilient, adaptable, and thrives in a fast-paced, high-profile environment This role is ideal for a passionate and people-focused leader who is excited to represent an iconic brand and shape the success of a flagship store through both commercial excellence and team empowerment.

Position: Retail Manager — UK Market Location: London, United Kingdom Brands: Anker / eufy / Soundcore Job Overview We are looking for a strategic and hands-on Retail Manager to lead the expansion and operations of our retail business across the UK. As a founding member of our retail organization, you will drive market entry, oversee store launches, and build the operational frameworks necessary for sustainable growth. Key Responsibilities： • Strategic Expansion: Lead end-to-end store development including site selection, commercial lease negotiation, and construction management for new locations across the UK., • Operational Excellence: Oversee daily retail operations, visual merchandising standards, and in-store promotional strategies to ensure a premium customer experience and sales target achievement., • Team Leadership: Recruit, build, and mentor a high-performing retail team from the ground up; establish training programs and performance management frameworks., • Pipeline Development: Conduct market research and feasibility analysis to identify growth opportunities and execute the rollout of 2–3+ stores., • Performance Management: Monitor P&L, track key retail metrics, and provide regular reporting and actionable insights to optimize profitability and operational efficiency., • Cross-Functional Alignment: Collaborate with regional and HQ stakeholders to ensure local execution aligns with global brand strategy and product positioning. Requirements： • 5–15 years of progressive retail management experience, with a proven track record in multi-site leadership and new store rollouts., • Deep understanding of the UK retail landscape, including commercial leasing terms, landlord relationships, and consumer behavior dynamics., • Strong capability in independent decision-making and team building, with the ability to establish operational standards without heavy oversight., • Exceptional communication and stakeholder management skills, with the ability to lead complex projects and drive consensus across functions., • Prior experience in consumer electronics, tech retail, or premium lifestyle brands is highly preferred., • Fluent in English (written and spoken) with a strong focus on results and operational detail. What We Offer • Competitive compensation package with performance-based incentives and mobility benefits., • Opportunity to shape the retail strategy for a global technology brand in a high-growth market., • Dynamic environment with clear career progression pathways as the business scales., • Collaborative, entrepreneurial culture with direct impact on business outcomes. Interested? Apply now to lead our next chapter of growth in the UK!

Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. APM MONACO is recruiting a Store Manager for our shop in London South Molton ! Sales • Achieving turnover targets, • Analyse sales reports and data to determine business needs and implement strategies, • Define individual objectives for sales advisers, • Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance, • Collaborate with the marketing team Customer service • Ensure the quality of customer service, • Ensure that the team maintains communication with customers, • Resolve customer complaints and support decisions made by sales advisers Operations • Ensure the maintenance, presentation and organisation of the shop, • Ensure payment procedures are followed, • Monitor expenditure on blinds, • Set up staff schedules as required, • Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS., • Maintain good communication with members of the company and other blinds Visual Merchandising • Improving and maintaining merchandising guidelines, • Ensuring that the store is clean, organised and complies with management guidelines, • Work with the logistics and marketing teams to ensure that the store's assortment is correct, • Identify and communicate defective products as quickly as possible, • Communicate stock requirement Human Resources • Participate in the recruitment, training and development of staff, • Develop and monitor training programmes, • Evaluate the performance of each staff member and provide constant feedback to improve performance, • Helping to resolve HR problems, • Ensuring that professional image and standards are respected and reflect the brand image Profile sought: • You love APM Monaco!, • You have solid experience as a Store Manager, • You have experience in luxury/fashion retail and visual merchandising, • You are fluent in English, • You know how to analyse sales reports and react quickly, • You have strong communication and organisational skills, • You are flexible in terms of working hours (evenings, weekends and public holidays) Don't wait any longer to join APM Monaco, apply now!

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Mobile Luxury Brand Ambassador to work in our Creed Boutiques & in Store counters in the London region, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week for a 6 month fixed term contract. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Luxury Retail Manager – Piccadilly, London The Whisky Shop is seeking a Retail Manager to lead our flagship Piccadilly store. This is an exciting role at the heart of the UK’s leading specialist whisky retailer. We are looking for a commercially minded leader with deep roots in London’s luxury or premium on/off-trade scene. This role requires someone who can drive sales, build meaningful relationships, and deliver a consistently high standard of in-store experience for our customers. Key Responsibilities • Lead and manage the day-to-day operations of the Piccadilly flagship store, ensuring a seamless, elevated customer journey at all times, • Drive sales performance, profitability, and KPIs through clear commercial focus and leading by example., • Continuously manage, develop and inspire a high-performing team, ensuring excellence in customer service, product knowledge, and sales execution, • Deliver ‘approachable’ luxury hosting, including customer welcome, storytelling, upselling, and closing high-value sales, • Build and maintain strong relationships with high-net-worth clients, collectors, and whisky enthusiasts, • Drive and grow in-store events, positioning Piccadilly as a destination for premium experiences and as a hub for our London-based Loyalty programme Members., • Oversee high store standards, visual merchandising, and stock management in line with our brand expectations Skills and Experience • Minimum 5 years’ experience in a senior retail or hospitality management role within luxury retail or premium environments, • Proven commercial track record, with strong experience managing margins and analysing sales performance data, • Natural salesperson with the ability to engage, upsell, and close across a diverse, high-value clientele, • Established network in London, with an existing client base or strong potential customer address book, • Credibility and confidence working with brands and suppliers, including hosting visits, whisky tastings and events, • Excellent communication skills across phone, email, and WhatsApp, with a focus on building long-term client relationships., • Entrepreneurial mindset with a proactive approach to business development, • Passion for premium whisky and spirits, with a desire to create exceptional customer experiences, • Confidence and enthusiasm for content creation, with experience across social media channels, is a strong advantage - with the ability to bring the Piccadilly store experience to life digitally Salary £40,000 - £60,000 depending on experience + discretionary six-monthly bonus If you think this sounds like you, and are ready to take ownership of one of our most iconic locations, we would like to hear from you.

We are looking for a passionate and experienced Store Manager to lead our amazing team in our boutique in London. If you are results-driven and love to inspire others, this is your chance to shine. As Store Manager and part of the retail team, you will play a key role in growing the brand in the local market. You will report to the Area Manager and your responsibilities will include : Sales Optimization • Drive and maximize sales in line with the objectives set by management, • Analyze store KPIs and implement action plans to meet and exceed targets, • Prepare daily/weekly/monthly reports for store management Team Leadership and Management • Train and share knowledge about products, sales techniques, and operational procedures with the sales team, • Lead and motivate the team in achieving goals and managing key performance indicators, • Manage staff schedules, • Conduct annual and professional performance reviews Operational Procedures • Ensure compliance with company procedures and standards, • Maintain the store’s appearance, visual merchandising, cleanliness, and product presentation, • Ensure the sales floor layout and product displays are in line with merchandising guidelines, • Oversee stock management and inventory control Profile • Minimum of 3 years of proven experience as a Store Manager or team leader in the fashion retail industry, • Strong understanding of KPIs and performance metrics, • Performance and results-driven, with a strong commercial mindset, • A natural leader: dynamic, versatile, and highly adaptable to new challenges, • Passionate about the world of fashio

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Retail Business Manager for Creed in the Harrods Knightsbridge, to join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service, leading, managing and coaching a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As an Retail Business Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Retail Business Manager will lead the Account Manager and Luxury Brand Ambassadors is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: · Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: · Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: · Maintain operational excellence, driving sales and profitability. Clienteling Skills: · Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: • Develop and implement a robust sales plan, setting financial targets and KPIs., • Manage stock levels., • Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: • Proven track record in retail sales and management experience, preferably within a luxury fragrance or beauty environment., • Exceptional leadershiop abilities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Demonstrate ability to exceed sales targets and drive business growth., • High attention to detail and creative problem-solving skills., • Experience in client/customer interactions., • Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: • Are highly organised team players with effective communication skills., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

This is a very exciting time for our client who is expanding their stores and creating a number of SALES CONSULTANTS roles based in White City. We are looking for an experienced Luxury Senior / Sales Consultants. You could have 3-5yrs experience selling fine watches jewellery (ideally with a client book) and looking for change. This is also a great opportunity for those luxury sales consultants who want move from fashion, accessories and lifestyle. Our client is an international heritage brand that have honed their craft for over 130 years. Specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint. The ability to build strong positive working relationships is a must as is the need to inspire the clients with not just excellent service but the stories about the beautiful pieces. Role: • Reporting to the Boutique’s Manager, and Teams Manager, you will be part of a team of 8-15 Sales Associates, • Establish a rapport with the clients, servicing their requirements and go ‘above and beyond’ to deliver outstanding customer experience and establish repeat business., • Build and foster a client database, identifying your clients’ needs and keeping appropriate contact with them., • Establish yourself as the ‘go-to’ person in your area of expertise., • Be driven to exceed targets, both in personal and team sales figures, • Be aware of, and knowledgeable about, new brands, products and launches and update clients where appropriate., • Be aware of, and exhibit knowledge of procedure and security compliance. Adhering to company policies at all times., • Responsible for your work, behaviour, and performance at all times. Ideal Candidate: • Must be articulate with excellent communication skills, • For junior sales – Experience in luxury / premium retail environment with a passion and eagerness to learn and develop, • Senior sales Must have a minimum of 3 yrs. experience in a luxury retail store or Senior Sales Consultant ideally with own client book., • Previous experience selling Fine watches & Jewellery is desirable but not essential and will consider luxury fashion, accessories, and hospitality, • Be an ambassador of the company and brand, • Be passionate & inspiring about your role, Watches & Jewellery and brands., • Exhibit a high degree of passion and enthusiasm for your role, the team and the business., • A motivated team member, communicating with, and supporting, your colleagues and striving to deliver exemplary customer service., • Sales and service driven aiming to exceed targets set, • A passion to learn and self-develop knowledge on all brands & products., • Flexible and confident to attend evening events to network, enhance sales and relationship build with clients, • Have excellent English both verbal and written – additional language skills would be an advantage Please email CV’s to or call direct on 07815939515Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

At 360 Talent London, we partner with the world’s most recognised fashion, beauty, and lifestyle brands, delivering premium recruitment solutions globally. As we continue to grow, we’re looking for a Division Manager to lead and scale our Temporary Division. This is a high-impact leadership role for someone commercially driven, well-connected in luxury retail, and passionate about building high-performing teams. The Opportunity You’ll take ownership of our temporary recruitment strategy, driving business growth while delivering high-volume staffing solutions across: • Luxury retail boutiques, • Department stores, • Head offices, • Pop-ups & brand activations Working closely with senior leadership, you’ll play a key role in positioning 360 Talent as the go-to partner for temporary staffing across the luxury sector. What You’ll Be Doing Business Development & Client Growth • Drive new business across fashion, beauty, and lifestyle brands, • Build strong relationships with HR, Talent Acquisition, and Retail leaders, • Maximise existing client partnerships to unlock new opportunities Temporary Recruitment Delivery • Oversee high-volume temp recruitment (daily cover, peak trading, store openings, events), • Ensure fast turnaround and consistent quality, • Build and manage a strong, reliable talent pool Leadership & Team Performance • Lead, mentor, and grow a high-performing temp team, • Set KPIs, monitor performance, and drive results, • Oversee processes across bookings, compliance, and payroll What We’re Looking For • 3–5+ years leadership experience within premium or luxury retail recruitment, • Strong network within luxury retail (highly advantageous), • Commercial mindset with a hands-on approach, • Highly organised, solutions-focused, and able to thrive in a fast-paced environment Why Join Us • Competitive salary + uncapped commission/bonus, • Hybrid working + brand new Central London office, • 25 days holiday + 10 days working from abroad, • Industry-leading benefits

🥤Key Account Manager – Lifestyle 🛍️Retail 📍London – 5 days in office 💰£50k + bonus Ignite are partnering with a fast growing, design led challenger brand operating at the intersection of wellness, habit change, and modern consumer lifestyle. Built in London and scaling globally, the business has created a plant powered alternative that reimagines everyday habits through aromatherapy inspired devices and blends. With a strong and growing community, the brand is stocked across a wide range of premium retailers and is on a mission to help people transition away from unwanted habits by offering a more considered, experience led alternative. Their products are focused on natural flavour profiles, sustainability, and habit replacement, with a proposition that sits firmly in the wellness and lifestyle space rather than traditional FMCG. This is an opportunity to join a brand that is challenging category norms, building a distinctive retail presence, and continuing to expand across UK and international markets. The role is based in their Camden office and operates on a 5 days per week in office basis. The role 🚀 Ignite are partnering with a fast growing challenger brand in the wellness and lifestyle space 🤝 Hiring an Account Manager to own key retail and distribution relationships 🌍 Focused on scaling global retail presence and strengthening partnerships 📈 A high impact role shaping commercial strategy and in market execution What you’ll do 🧑 💼 Act as the main point of contact for a portfolio of retail and distribution partners 🔍 Identify and unlock growth opportunities across existing accounts 📊 Drive commercial performance through distribution, rate of sale, and account expansion 📅 Build and execute trade marketing plans and promotional calendars with retail partners 🛒 Deliver standout in store and online activations that drive visibility and trial ✈️ Support travel retail growth including merchandising, training, and market insight 📦 Manage onboarding of new partners, ensuring smooth launches and accurate listings 🧾 Oversee order flow, stock coordination, and fulfilment across key accounts 🎨 Work cross functionally with marketing and creative teams to ensure strong brand execution in market What we’re looking for 🧠 Experience in account management, sales, or trade marketing within FMCG or consumer brands 🤝 Strong relationship building skills with retailers, distributors, or partners 📈 Commercial mindset with a proven ability to drive growth 🗂️ Highly organised with the ability to manage multiple accounts and priorities 💬 Confident communicator who can influence internally and externally ⚡ Proactive, hands on approach with ownership and accountability 🛍️ Genuine interest in retail, shopper behaviour, and brand building in competitive markets What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Partnerships Development Manager (Solar & Heating) / Freelance Contract YunoJuno has partnered with a Renewable Energy company who are hiring for a Partnerships Development Manager on a freelance basis. This role sits in a fast paced and autonomous corporate venture, Solar & Heating, whose remit is to re-establish and grow the renewables business. We need a high-energy Partnership Development Manager to own the "top of the funnel." You will be the bridge between our market ambitions and signed deals, identifying the right stakeholders and opening doors within sectors like Green Lending, Estate Agencies, and Trade networks. What you’ll be expected to do Top-of-Funnel Engine Room: Identify and research key decision-makers within target sectors, including Green Lending, Mortgage Brokers, Estate Agents & others Outreach & Meeting Generation: Execute high-quality outbound prospecting at pace to secure "pitch" meetings with senior stakeholders Sector-Specific Pitch Development: Help design and tailor partnership propositions and commercial models—such as revenue share, referral fees, or white-labelling Partner Onboarding: Support efforts to ensure partners are launched effectively and the transition from "signed deal" to "active lead flow" is seamless Growth into Account Management: For the right candidate, take ownership of relationships, monitoring performance and identifying expansion opportunities Pipeline Excellence: Maintain a meticulous CRM to ensure all discussions with potential prospects are tracked and progressed at pace. Who you are The "Door Opener": A proven B2B professional who enjoys the "hunt" of business development and has experience engaging senior stakeholders Self-Starter with Ambition: You are happy to own end-to-end prospecting with limited input but are also eager to take on broader commercial responsibilities Pragmatic & Resourceful: You thrive in a fast-moving, autonomous environment and can quickly move from a cold idea to a scheduled discussion. Excellent Communicator: Comfortable managing multiple complex discussions at once and refining the value proposition for different audiences. Example Segments & Companies Estate Agents: Manning Stainton, Andrews, Beresford Adams, Allen & Harris Mortgage Brokers: Fox Davidson, Coreco, Alexander Hall, The Mortgage Store Lenders: Principality BS, Cumberland BS, Cambridge BS, Newcastle BS Retail & DIY: B&Q, Leekes, Robert Dyas, The Range, Dobbies Architects: Threefold Architects, Stride Treglown, Hawkins\Brown Renovation/Repair: Refresh Renovations, Novus Property Solutions Auto Dealerships: Acorn Motor Group, Eden Motor Group, Sinclair Group Start date: 4th May Duration: 6 month freelance Location: Remote or on-site in London

DEPARTMENT MANAGER (Department Leadership — Massimo Dutti UK) Who we are Massimo Dutti is part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties. Massimo Dutti blends timeless style with a modern edge — defined by quality, considered design, tailoring and elevated everyday essentials. Our stores deliver a premium experience where detail matters: product knowledge, presentation and thoughtful service. At Inditex, how we work sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. The role As a Department Manager, you own the performance and daily leadership of your department. You drive sales through product, standards and service — while developing a confident team that can deliver consistently in a premium environment. You’ll be hands-on on the shopfloor, using KPIs and product insight to set priorities, coach performance and keep the department looking and feeling exceptional. This role is for you if you… • Lead with emotional intelligence, integrity and high standards, • Are commercially strong and confident with KPIs and daily trade, • Care about detail: service, product knowledge and presentation, • Are organised, calm under pressure and strong at prioritising, • Enjoy developing people and creating a positive, accountable team culture What you’ll do • Own department results: sales, productivity and key KPIs, • Analyse performance and product to set clear daily actions for the team, • Deliver a premium customer experience through strong service and product knowledge, • Maintain excellent presentation, availability and department routines, • Coach, develop and support your team through clear feedback and training, • Partner with VM/Operations to ensure flow, replenishment and standards are consistent, • Support compliance with Health & Safety, security and store procedures, • Champion Inditex sustainability initiatives through daily ways of working What we offer Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts. At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference. Inclusion & accessibility We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.

Job Description – Store Manager (Premium Fashion Brand) Location: London – Bond Street Employment Type: Full-time About the Role We are seeking an experienced and dynamic Store Manager to lead our flagship boutique on Bond Street, one of the world’s most prestigious luxury retail destinations. The ideal candidate will embody our brand values, deliver an exceptional client experience, and drive commercial excellence while fostering a high-performing store culture. Key Responsibilities 1. Store Leadership & Operations • Lead, inspire, and develop a diverse team to uphold the brand’s service and presentation standards., • Ensure smooth daily store operations, including opening/closing procedures, cash management, stock controls, and compliance with all policies., • Maintain impeccable visual merchandising, ensuring the boutique reflects brand identity and seasonal guidelines., • Oversee inventory accuracy, shrinkage control, and product flow in collaboration with regional logistics teams. 2. Client Experience & Relationship Management • Champion the delivery of a world-class luxury client journey at every touchpoint., • Cultivate strong relationships with VIP and high-net-worth clients, driving loyalty and repeat business., • Handle complex customer cases professionally, ensuring swift resolution aligned with brand standards., • Oversee clienteling activities, CRM performance, and outreach initiatives to maximize boutique traffic and sales. 3. Commercial Performance • Own store KPIs and develop strategies to achieve and exceed sales, profitability, and productivity targets., • Analyse weekly and monthly business results; identify opportunities and implement action plans., • Monitor competitor activity and local market trends to keep the store competitive and relevant., • Collaborate with HQ and regional teams on commercial planning, product requests, and assortment feedback. 4. Team Development & People Management • Recruit, onboard, train, and mentor team members to cultivate exceptional talent., • Conduct regular coaching, performance reviews, and succession planning for key roles., • Foster a positive, inclusive culture focused on teamwork, accountability, and client satisfaction., • Ensure compliance with HR policies, local labour regulations, and health & safety standards. 5. Brand Representation • Act as a true ambassador for the brand, upholding its heritage, values, and aesthetic., • Represent the store during brand events, VIP appointments, store visits, and cross-functional meetings. Qualifications & Experience • Minimum 5–7 years of retail management experience, ideally within luxury fashion, accessories, or premium lifestyle brands., • Proven track record of achieving sales targets and driving store performance., • Strong leadership skills with experience managing teams of 10+ in a fast-paced luxury environment., • Excellent communication, interpersonal, and clienteling skills., • Highly organized, commercially driven, and detail-oriented., • Understanding of the London luxury retail landscape, specifically Bond Street clientele, is a strong advantage., • Fluency in English required; additional languages are a plus.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Mandarin speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Full-time Sales Associate - Heathrow Airport Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Happiness has many forms and new stationery is one of them. We are looking for a full-time Assistant Manager for our flagship Chelsea store on Pavilion Road. We’re nothing without our people, and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery. We love organisation and we keep our store immaculate. If this sounds like you, then join our club! A day in the shop involves all sorts. This could include talking to customers, sharing product knowledge, taking photos or creating reels for Instagram, demonstrating products, selling products, stock checking, processing deliveries of stationery ( the best bit ), restocking, cleaning, tidying, visual merchandising or answering the phone. Its varied, fast paced and fun. Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance. We’re looking for an Assistant Manager who will bring meticulous organization, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business. This is a full time, permanent position to start May 2026. It would suit someone with existing Retail Management experience, or someone with at least 2 years retail experience who is looking to take the next step. Papersmiths Perks Staff discount An extra day of holiday after 1 years service A 3 tier stationery allowance to use in our shop annually up to £300 Free sweet treats when you hit store targets A brand ambassador scheme to join our founder on buying trips Duties Include Store Management • Assisting Operations Manager in training, motivating and managing our team, • Assisting with recruiting new Papersmiths, • Follow our existing systems and introduce changes to make the more efficient and enjoyable, • Assisting Operations Manager with holiday and absence management, • Assisting Operations Manager with day to day running of the store, • Driving sales and meeting sales targets, • Managing instore systems including our POS, Lightspeed, • Ensuring the interior and exterior of the shop and stockroom are immaculate, • Enlist the help of others when needed to fix problems quickly, • Keeping stocked with necessary supplies, • Prepping, updating, replenishing resources and task sheets, • Customer service and making sales, • Banking and sales reporting Inventory Management • Updating the inventory with new stock arrivals, • Processing deliveries, • Organising and overseeing stock checks Visual Merchandising • Take direction from our Operations Manager to create new displays, • Direct the refreshing and maintenance of displays as necessary ( daily - weekly), • Assist with the installation of window displays Skills Required • Management experience : 1 year ( preferred ), • Retail experience : 2 years ( mandatory ), • Commercially minded, • Customer centric with a positive attitude, • Confidence to demonstrate products, • Experience in sharing specialist knowledge with customers, • Excellent communication skills, • Visual merchandising skills, • Able to work weekends and holidays as required Job Type Full-time, permanent.

This Deputy Store Manager position is based in our Northcote Road store, is full time (40 hours) and is available to start in approximately 4 weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

For Repair Care, we are looking for a Merchandiser Account Manager. In this role, you are responsible for strengthening Repair Care’s presence within merchant branches across your region. You ensure high standards of product merchandising, deliver training to merchant staff and contractors, and support the growth of merchant relationships that contribute to sales development. How you make the difference As Merchandiser Account Manager, you are Repair Care’s representative on the shop floor. You make sure products are visible, well presented and correctly positioned within merchant branches, while also building strong relationships with branch teams and identifying commercial opportunities in the market. In this role, you combine relationship management, merchandising and training with a strong commercial mindset. By staying close to merchant environments and understanding what happens in the branch, you help strengthen Repair Care’s visibility, product availability and sales potential in your region. What your agenda looks like • You build and maintain strong relationships with merchant branches across your region and support the onboarding of new locations., • You ensure products are presented in line with agreed merchandising standards, keep point of sale materials up to date and make sure product visibility in store is strong., • You deliver product training to merchant staff and organise demonstrations and workshops for contractors and end users., • You identify new dealer opportunities, support dealer set-up and generate leads that contribute to regional sales growth., • You gather feedback on competitor activity, customer behaviour and product performance, and record your visits and insights in Salesforce., • You work closely with internal colleagues on promotions and initiatives and represent Repair Care at trade events, in-store activities and regional industry events. Your team You work closely with colleagues across the commercial organisation and coordinate regularly with marketing and other internal stakeholders. In this role, you play an important part in connecting merchant execution with wider commercial objectives and regional growth. What makes you a great fit Experience • Experience in merchant sales, merchandising or account management within the construction or building materials sector, • Understanding of merchant distribution channels Skills and personal style • Strong relationship-building and stakeholder management skills, • Good sense of merchandising and retail presentation, • Comfortable delivering product training and demonstrations, • Able to generate leads and develop commercial opportunities, • Confident in interpreting sales data and reporting insights, • Practical, proactive and comfortable working independently in the field What’s in it for you • Joining a close-knit and supportive team with a strong collaborative culture, • Working for a premium brand with an excellent reputation in the market, • Being trusted with real autonomy to manage and grow your territory, • Receiving high-quality training and ongoing development to build your commercial and technical expertise, • Having the opportunity to make a visible impact in a growing business where your contribution is recognised, • Working within an international group environment through Bolton, providing exposure to broader business initiatives and best practice, • Enjoying variety and independence in a field-based role where no two days are the same, • We believe in empowering our people, recognising performance, and creating an environment where talented individuals can thrive. About Bolton Bolton Group is an Italian family-owned multinational company with a portfolio of more than 60 quality brands, distributed in over 150 countries around the world. The group operates across several sectors, including food, home care, adhesive, personal care and beauty products. At Bolton, entrepreneurship, responsibility and a long-term vision are key. The company combines the strength and stability of an international group with the agility and spirit of a family business. This creates an environment where collaboration, ownership and sustainable growth are strongly valued. About Repair Care Repair Care is part of Bolton Adhesives and is specialised in sustainable repair and maintenance solutions, with a strong focus on preserving and restoring timber. The company supports professional users with innovative systems, technical expertise and training, helping customers extend the life of buildings and components in a smarter and more sustainable way. Working at Repair Care means being part of an organisation where technical knowledge, practical support and customer focus come together. You will join an ambitious and internationally connected environment in which collaboration, expertise and long-term value creation are central.

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people. Our Client Our client is a prestige beauty brand with a growing presence across luxury retail environments. Known for its refined approach to makeup and elevated product design, the brand focuses on thoughtful formulations, modern artistry, and exceptional client experiences. With a strong reputation within the premium beauty market, the business continues to expand within high-end retail spaces and is seeking passionate beauty professionals who can bring expertise, artistry, and outstanding service to every client interaction. Overview We are seeking a Assistant Business Manager to support the leadership and performance of a luxury beauty counter within a prestigious retail environment. Working closely with the Business Counter Manager, this role will help ensure the counter delivers exceptional client experiences, strong commercial performance, and consistently high brand standards. As a senior presence on the counter, the successful candidate will lead by example through expert product knowledge, artistry services, and elevated client service, while helping motivate the team and support the daily running of the business. This position is ideal for an experienced Senior Beauty Advisor or Supervisor looking to take the next step within luxury beauty retail. Key Responsibilities Drive Counter Performance • Support the Counter Manager in achieving and exceeding sales targets and KPI’s., • Identify opportunities to maximise sales through expert consultation and personalised service., • Encourage repeat business by building strong client relationships., • Support daily counter operations and maintain strong retail standards. Deliver Exceptional Client Experience • Provide tailored consultations and product recommendations., • Build a loyal client base through exceptional service and relationship building., • Deliver engaging product demonstrations and beauty services., • Create memorable in-store experiences that position the counter as a destination for premium beauty. Lead by Example • Act as a role model for service, professionalism, and product expertise., • Support the Counter Manager in motivating and coaching the team., • Contribute to a positive, collaborative team culture focused on delivering outstanding results. Maintain Brand & Retail Standards • Ensure the counter is always presented to the highest visual merchandising and hygiene standards., • Demonstrate strong product knowledge and communicate the brand’s philosophy and values., • Support in-store activations, product launches, and promotional events. Qualifications • Experience within luxury beauty, prestige cosmetics, or premium retail environments., • Previous experience as a Senior Beauty Advisor, Supervisor, or Assistant Manager., • Passion for beauty, artistry, and delivering exceptional customer experiences., • Strong commercial awareness and ability to contribute to sales performance., • Confident supporting and motivating a team in a retail environment., • Excellent communication and relationship-building skills., • Highly organised with strong attention to detail. Additional Requirements • Ability to work retail hours including weekends and peak trading periods., • Passion for delivering luxury service and premium beauty experiences., • A proactive and positive approach to teamwork and business performance. Compensation & Benefits • Competitive salary with commission or performance-based incentives., • Generous annual leave allowance., • Product allocation and employee discounts., • Access to specialist product and service training., • Career development opportunities within a growing premium beauty brand. Contact details for this role; Emily Bentley 07441341665

Key Account Manager – Specialist Retail London Competitive Package + Bonus + Car Allowance The Advocate Group are proud to be partnering with a prestigious and highly respected luxury drinks business, known for its craftsmanship, heritage, and premium portfolio spanning both fine wine and spirits. With a strong reputation across the UK Off Trade, the business continues to expand its presence within luxury retail. We’re recruiting for a Key Account Manager to take ownership of a portfolio of luxury retailers and fine wine merchants across London. Responsibilities include: • Build and maintain strong relationships with buyers and decision-makers across luxury retailers and specialist merchants, • Deliver sustainable growth in both volume and value in line with agreed targets and budgets, • Identify and secure new listings across premium wine and spirits portfolios, • Lead Joint Business Planning (JBP) processes with key customers to drive long-term partnerships, • Negotiate trading terms, commercial agreements, and promotional activity throughout the year, • Develop and execute impactful in-store activations, tastings, and seasonal campaigns, • Drive brand visibility and ensure best-in-class execution across retail environments, • Deliver engaging trainings, tastings, and masterclasses to trade audiences and retail teams, • Analyse market trends and competitor activity to inform commercial strategy About You: • Proven experience in a Key Account Manager or Business Development role within luxury retail, • Strong knowledge of the premium Wine and Spirits category is highly required, • Demonstrated success in driving commercial growth within high-end or specialist retail environments, • Confident communicator with the ability to influence both internal and external stakeholders, • Strong commercial acumen with experience in negotiation and joint business planning, • WSET Spirits qualification is advantageous, • Happy to travel across the UK for client meetings and events If this role sounds like the perfect next step in your career, I’d love to hear from you. The Advocate Group is a leading search and selection business providing top talent to the consumer products sector. If you’re interested in finding out more about our opportunities or how we can support your career, please get in touch

KEY ACCOUNT MANAGER – LUXURY, MERCHANTS & WHISKY SPECIALISTS LOCATION: Nyetimber Group London Office REPORTS TO: Head of Off Trade Sales UK RESPONSIBLE FOR: No direct reports COMMUNICATORS: Position works with Sales team members, Brand Ambassadors, Winemakers, Trade Marketing, Sales Logistics and Brand. MAIN PURPOSE: The Key Account Manager is responsible for driving sales growth, brand presence, and distribution across luxury retailers, whisky specialists, and fine wine merchants in the UK. Given the importance of specialist whisky retailers within the account base, the successful candidate will possess strong knowledge of the premium and collectible whisky category. The role requires the ability to engage credibly with whisky specialists, collectors and expert retail teams, acting as a knowledgeable key account manager for The Lakes Distillery portfolio. SCOPE: The role manages a portfolio of key luxury retail and specialist merchant accounts, including Master of Malt, Hedonism, The Whisky Shop, and Berry Bros & Rudd. Responsibilities include increasing sales performance, brand activation and long-term account development across the customer base. The position also involves building strong relationships with buyers, merchandisers, marketing teams, store managers, and wines and spirits advisors within customers to ensure the brands are effectively promoted and represented in line with the group’s luxury positioning. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Account Management & Commercial Growth • Build and maintain strong commercial relationships with buyers and decision makers across luxury retailers, whisky specialists and fine wine merchants., • Deliver year-on-year growth in volume and value across assigned accounts in line with budget and KPI targets., • Identify and secure new listings for both Nyetimber and The Lakes portfolios across specialist retailers and merchant partners., • Negotiate commercial agreements, trading terms and promotional activity with customers throughout the year., • Lead the Joint Business Planning (JBP) process with key customers under the strategic direction of the Head of Sales Off Trade. Portfolio Development • Develop the Nyetimber portfolio across luxury and merchant channels with a particular focus on flagship cuvées including Blanc de Blancs and 1086., • Expand The Lakes Distillery distribution across whisky specialist retailers and premium spirits merchants., • Secure new listings across gin, vodka and whisky portfolios within the specialist retail sector., • Protect and grow existing business within key luxury retailers. Brand Activation & Marketing • Collaborate closely with Trade Marketing and Brand teams to create impactful retail activations aligned with the brands’ premium positioning, • Plan and execute customer activations including tastings, store events, digital promotions and seasonal campaigns., • Deliver flagship activations with key customers, • Ensure strong brand visibility, merchandising standards and product presentation across retail environments. Customer Engagement & Brand Advocacy • Act as a category expert for The Lakes Distillery within the UK Off Trade, • Confident presenting whisky to knowledgeable trade audiences and delivering trainings, tastings and masterclasses, • Build strong relationships with spirits advisors, store teams and merchant sales staff to drive product knowledge and advocacy., • Represent Nyetimber and The Lakes at customer events, industry tastings and key brand activations. Strategic Development • Develop and deliver a strategic plan for the UK specialist retail and merchant channel., • Identify opportunities to strengthen the brands’ position within the luxury drinks sector., • Conduct competitor analysis and market insight to inform commercial strategy., • Maintain strong cross-functional collaboration with marketing, logistics and production teams to support customer requirements and orders. Reporting & Internal Collaboration • Conduct regular one-to-one meetings with the Head of Sales Off Trade to review performance and strategic initiatives., • Provide monthly sales reports including performance against budget and pipeline opportunities. QUALIFICATIONS & EXPERIENCE: • Proven experience managing key accounts within luxury retail, specialist drinks retail or fine wine merchants., • Expertise working specifically with premium whisky brands and specialist spirits retailers is highly desirable., • Strong understanding of the premium wine and spirits category, particularly within the luxury and specialist retail channels., • Demonstrated success in developing premium brands and delivering commercial growth within high-end retail environments., • Strong network within the UK specialist drinks trade is highly desirable., • Self-motivated with the ability to work independently and take ownership of commercial objectives., • Excellent communication and relationship-building skills, with the ability to influence internal and external stakeholders., • Highly organised with the ability to manage multiple projects and accounts simultaneously., • Strong presentation and reporting skills, with proficiency in Excel and PowerPoint., • WSET Spirits qualification would be advantageous., • Willingness to travel regularly across the UK to visit customers and attend events., • Flexibility to attend tastings, activations and industry events outside standard working hours when required.

At Whittard of Chelsea, we’ve been crafting moments of exceptional tea, coffee, and hot chocolate adventure since 1886. And now, we’re looking for a visionary Store Manager at our Regent Street store to continue that legacy. You'll be: • Customer-Obsessed: At Whittard, we believe that every customer should leave our store feeling delighted and satisfied. You will need to be hands on in driving your store sales. Customer loyalty is also important to us – our Whittard Rewards programme is something you’ll love speaking to customers about., • Performance-Driven: You’ll monitor sales and KPIs throughout the day, tweaking the layout, trying new sampling tactics, or setting team challenges to drive results. You’ll think commercially and act quickly., • Team Focused: Whether you’re onboarding a new starter, giving live coaching, or planning the next month’s rota, you're always supporting your team to be their best and keeping morale high., • Operationally Sharp: You'll manage deliveries, keep displays pristine, and ensure your stock is accurate-never missing a beat when it comes to retail excellence. You’ll take pride in maintaining a clean, safe environment for both your team and your customers, making sure health and safety standards are always met and proactively addressing any issues before they arise., • Locally Connected: You’ll look for ways to bring more people through the door-partnering with local businesses, joining community events, or tailoring promotions to your local customer base. What Makes You Exceptional? - We’re looking for someone with: • Leadership Experience: 2+ years of retail management, leading high-performing teams in service orientated environments., • A Customer-Focused Mindset: You’ll be passionate about extraordinary service, understanding that every customer touchpoint is an opportunity to leave a lasting impression., • A Commercial Edge: Whether it’s tracking sales, organising operations, or navigating challenges, you’re driven, resourceful, and results-oriented. Why Whittard? At Whittard, we believe that our success is built on nurturing the talent and curiosity of those who join us. Joining Whittard as a Store Manager isn’t just stepping into another job; we offer our colleagues the chance to grow alongside us, empowering them to uncover both the exceptional in Whittard and the exceptional in themselves. At Whittard, we offer development opportunities tailored to your goals, supported by wellness initiatives to keep you balanced and thriving. Think chances to collaborate across our store network and departments. Add to that a culture of recognition, with awards and values-driven incentives that celebrate your contributions. We’ll make sure it’s all clearly communicated, so every opportunity is within reach. Your Perks & Benefits Include • Up to 50% store discount to discover our fantastic products., • Monthly product allowance (too tempting to resist)., • Discretionary bonus scheme., • Auto-enrolment pension scheme and access to wellbeing resources., • Flexible working and family-friendly policies. … And much much more! Whittard of Chelsea is an Equal Opportunity Employer. We thrive to be a diverse and an inclusive organisation. We want to be a place where differences are recognised and celebrated, with a workforce that builds teams from all individualities, backgrounds, and experiences. Together as a Whittard family, we continue to create a culture that encourages, supports, and inspires all our employees to have a voice, to make a positive difference in helping to develop our ambitious brand.

Wholesale Account Manager - Beauty & Wellness Brand Up to £55,000 London Fella & Jones are partnering with an innovative and fast-scaling brand in the beauty and wellness space, known for combining cutting-edge science with luxury positioning. With a growing global retail footprint, the business is now looking to hire a Wholesale Account Manager to support and expand its physical retail presence. The Opportunity This is a hands-on, commercially focused role where you’ll take ownership of key retail partnerships and ensure a consistently high standard of execution across stores. Acting as the bridge between head office and retail partners, you’ll help drive sales, elevate brand presence, and deliver a best-in-class in-store experience. What You’ll Be Doing • Overseeing relationships with retail partners and ensuring smooth day-to-day collaboration, • Driving strong in-store performance across multiple accounts, aligned with brand expectations, • Supporting retail rollouts, including new store openings, activations, and merchandising initiatives, • Monitoring performance metrics such as sales, stock levels, and KPIs, with clear reporting, • Identifying operational challenges and implementing practical solutions, • Working closely with internal teams (Marketing, Supply Chain, Training) to execute retail plans, • Contributing to growth strategies across wholesale channels, • Coordinating seasonal campaigns, product launches, and in-store promotions, • Gathering insights from partners and customers to inform future improvements, • Keeping up to date with market trends and competitor activity What We’re Looking For • Experience managing retail or wholesale accounts, ideally within beauty, luxury, or premium consumer brands, • Strong commercial awareness with the ability to interpret data and spot trends, • Confident communicator with excellent relationship-building skills, • Highly organised with a proactive, solutions-focused mindset, • Comfortable working cross-functionally in a fast-paced environment, • Passion for delivering high standards and representing a premium brand Why Apply? • Hybrid working model (4 days in-office, 1 remote), • Generous holiday allowance with additional days for tenure, • Early finish on Fridays, • Private healthcare (post-probation), • Pension enhancement after 6 months, • Product perks and staff discounts, • Additional wellbeing and financial benefits from day one

Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since 2020. Globe-Trotter is a truly global business trading in more than 80 countries, with significant brand awareness in Japan, Europe and the USA and an increasing footprint in the GCC, China and South East Asia. We are looking for a Senior Sales Assistant to support our flagship stores performance and profitability, with a focus on providing excellent customer service. Key Duties and Responsibilities • Be an ambassador of the Globe-Trotter brand, proactively manage relationships with internal and external partners, • Ensuring high levels of customers satisfaction through the delivery of outstanding customer service, always aiming to exceed customer expectations, • Create customer loyalty by capturing and adapting your advice to the individual customers’ needs and develop a strong relationship with each customer, • Be knowledgeable about all Globe-Trotter products, • Ensure store layouts are reflective of customer traffic flow to maximise sales, customer satisfaction, store presentation/appearance, image and ergonomics for customers, • Manage upkeep and condition of all equipment, fixtures and fabrics of shop premises, • Liase with customers through email, webchat and telephone., • Provide cover for the store manager in their absence., • Support the Store Manager in assessing and improving individual performance and in identifying and developing talents., • Be confident to make decisions with customer issues and deal with complaints effectively to maintain the brands reputation., • Assist in the daily management of key holding responsibilities, • Lead by example and be a role model for the team. Requirements of the role • A strong understanding of Luxury retail and sales experience is essential., • Previous experience in a supervisory or senior sales role, with experience of supporting a team., • Excellent communication and relationship building skills, with the ability to adapt to your audience., • Be resilient with the ability to keep calm under pressure., • Experience in sales generation and managing the achievement of sales results., • Flexibility to work non-traditional hours, including days, evenings, weekends and holidays., • Knowledge of additional languages would be advantageous.

YOUR NEW JOB: For our store in Oxford Street, we are looking for an Assistant Store Manager to join our team in Man Department. You will support the Store Director in the effective running of the store by delivering enhanced sales performance, ensuring excellent customer service delivery, and ensuring that daily duties are performed by the team in a positive atmosphere. 40 hours over 5 days per week Fully flexible required Monday to Sunday YOUR MAIN RESPONSIBILITIES: • To ensure an excellent level of customer service is provided in the store., • To plan, apply and monitor the required measures in order to reach and exceed sales targets., • To analyse and review management indicators and costs in order to improve them., • To ensure and collaborate in the implementation of merchandising standards and optimise selling space in order to obtain maximum profitability., • To be familiar with the collection, and control and manage the stock to maximise sales., • To act as a role model and promote effective communication within the team., • To recruit, train and ensure the seamless integration of the new employees., • To lead and motivate the team, ensuring the development of staff potential., • To plan, organise, prioritise and distribute tasks, optimising resources and minimising costs., • To ensure the optimal management of personnel administration duties. ABOUT YOU: We are looking for an individual with relevant experience managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximise profitability. Sales-oriented, organised, and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.

Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? About Us As an Assistant Store Manager at our Monument, London store you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and right products! We’re home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and Snow+Rock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more. But we’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors. What you’ll be doing • Our Monument store has Snow+Rock and Runners Need fascias!, • Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety, • Lead by example, motivating your team to deliver expert service and hit performance targets, • Help create an inclusive, welcoming environment where every customer feels valued, • Step up to lead the team in the Store Manager’s absence, • Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in What we’re looking for • Have existing experience as an Assistant Store Manager or a longstanding supervisor and know how to get the best from a team, • Take pride in delivering outstanding customer service and helping people find the right products, • Understand the key parts of store operations, from stock and safety to visual standards, • Value being part of a supportive team that works together to bring out the best in each other What you’ll get from us We know that to lead well, you need to feel supported. As an Assistant Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Here’s what’s on offer: ✔ Salary £32,025 plus a yearly bonus of up to £2,025 ✔ 40-60% discount on top outdoor brands across our stores ✔ 33 days holiday with the option to buy more ✔ Ongoing training and development, including leadership support and expert sessions from leading brands ✔ Free, confidential wellbeing support whenever you need it ✔ Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform Ready to take the next step in your retail career? Apply today and start your journey with us.

Territory Sales Manager (South-East LDN) | Baked-goods/Food-To-Go Company The Company: A leading supplier of food-to-go and baked goods, providing in-store fresh products to retail and foodservice customers, has received investment from a global bakery group and are now growing rapidly across the UK. They offer innovative and high-quality product ranges with tailored equipment solutions to help customers deliver fresh, bakery-style experiences to their clients. With a strong focus on partnerships, they support their customers through product expertise, operational guidance, and hands-on training to maximise sales and return on investment. The business is driven by a passion for food, continuous innovation, and a commitment to delivering excellent service across all touchpoints. About the Role: The company are looking for a driven Territory Sales Manager to deliver sales growth across the South-East of London through field-based sales management. This role combines account management, new business development, and hands-on customer support to maximise revenue and return on investment. Key Responsibilities: • Manage and grow existing customer accounts to achieve sales and revenue targets, • Prospect, win, and onboard new business within the territory, • Build strong relationships with retail and foodservice customers, • Identify opportunities to expand product ranges, introduce new products, and increase sales, • Analyse account performance and use data to drive actions and improvements, • Deliver regular business reviews and territory plans to management, • Ensure high levels of customer service, responding to enquiries promptly and resolving issues efficiently, • Promote and increase the adoption of online ordering platforms Operational & In-Store Support: • Conduct site audits to ensure compliance with equipment, product range, and brand standards, • Deliver product training, including preparation, presentation, and display best practices, • Support customer sites with product launches and promotional activity, • Identify gaps in product offering and drive additional sales opportunities, • Monitor equipment usage and ensure optimal return on investment, • Maintain standards for cleanliness, product availability, and in-store execution What We’re Looking For: • Experience in field sales, ideally within FMCG, retail, or foodservice, • Strong communication, influencing, and relationship-building skills, • Commercially driven with a results-oriented mindset, • Ability to analyse data and translate insights into action, • Confident delivering training and engaging with customers at all levels, • Well-organised with strong planning skills; taking a ‘roll-up your sleeves’ & ‘get stuck in approach’, • Passion for food; bakery or product knowledge is advantageous Offering: • Up to £35k base DOE + £5k Car Allowance & travel expense coverage + 5% Quarterly Bonus (increasing incrementally yoy) + 28 days Holiday (incl. BH) + Mon-Fri 8am-5pm schedule, • Incredibly supportive team with 3 other Territory Managers covering rest of London, • Autonomy to own and build your patch; growing your relationships, • Strong growth and progression opportunities PLEASE NOTE: Only apply if you have field sales experience, live near South-East LDN & are a true foodie!

We are working with a luxury accessories company with over 350 years of heritage, renowned for its craftsmanship, quality, and timeless style. This is a fantastic opportunity to join a business that truly values its employees and is committed to career progression, development, and rewarding success. The Role We are seeking an enthusiastic and passionate Assistant Manager who thrives in a retail environment and leads from the front. This is a hands-on position, ideal for someone who enjoys being on the shop floor, engaging with customers, and supporting the wider team. You’ll play a key role in delivering exceptional customer service, driving sales, and maintaining the brand’s high standards, while also supporting back-of-house operations. About You Passionate about retail and delivering outstanding customer experiences Hands-on and confident working on the shop floor A strong team player with leadership experience Proactive, positive, and willing to go the extra mile Benefits Annual Christmas bonus Generous product allowance Store commission Discretionary executive yearly bonus This is an excellent opportunity to join a prestigious brand with a rich history and strong future. If you’re looking to grow your retail career in a supportive and rewarding environment, we’d love to hear from you.

Job Title: Department Manager Location: New Southgate Salary: up to £70,000 per annum plus bonus and benefits Role: Permanent A senior leadership opportunity within a growing independent builders’ merchant This is an outstanding opportunity for a commercially astute leader to step into a flagship branch within a growing independent builders’ merchant. Operating at significant scale, this business is investing heavily in its people, infrastructure and customer proposition as part of its ongoing expansion. If you are a strong people leader with a background in high-volume trade, merchant or retail-led environments, and you thrive on driving performance through others, this role offers genuine scope, autonomy and reward. The Role Reporting into the senior branch leadership team, you will take full ownership of a large department within a high-turnover flagship branch, leading sizeable teams and playing a critical role in overall branch performance. Service, availability and commercial standards are the lifeblood of the business and your ability to create engaged, high-performing teams will be central to success. You will have the platform to influence, improve and innovate within your department, while operating in a business that values pace, common sense and hands-on leadership. Key Responsibilities • Full leadership accountability for a large, multi-function department within a flagship branch, • Driving sales, margin and profit through excellent execution, team capability and customer experience, • Leadership, coaching and development of managers and departmental teams, • Creating a service-led, trade-focused culture with exceptional standards, • Owning departmental KPIs, budgets and commercial performance, • Performance management, succession planning and talent development, • Ensuring a highly commercial, safe and compliant trading environment, • Acting as a senior ambassador for the business within the branch and wider operation Ideal Candidate • Proven experience as a Store Manager, Branch Manager, Department Manager, Senior Manager, Trading Manager or equivalent within builders’ merchants, trade, or high-volume retail environments, • Comfortable operating at scale within complex, fast-paced operations, • A visible, credible and confident leader who leads from the front, • Strong commercial acumen with the ability to interpret data and drive performance, • Passionate about customer experience and team engagement, • Resilient, adaptable and solutions-focused ABOUT US This role is being handled by McCarthy Recruitment, an award-winning talent consultancy, commitment to providing a professional and personalised recruitment service. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting to McCarthy Recruitment to retaining and processing your data in compliance with the General Data Protection Regulations. Your details will be added to our holding database. We process certain personal information for legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Privacy policy at to exercise your right to access, erase or restrict processing of your data, contact us. Apply for this role now or find us online at: • Facebook:McCarthyRecruitment, • Linked-In:company/mccarthy-recruitment, • Instagram @ mccarthyrecruitment

Concession Manager | Central London We are supporting the appointment of a Concession Manager for a well established brand within a busy Central London department store. This is a hands on role, combining commercial ownership with team leadership in a high-footfall environment. You will be responsible for driving performance, maintaining strong operational standards, and delivering a consistent customer experience. Key Responsibilities • Lead and motivate a small team to deliver against sales targets, • Drive performance through effective use of KPIs, • Maintain high standards of customer service and presentation, • Manage day-to-day operations, including stock and replenishment, • Build strong relationships with host store teams, • Ensure the concession is always trading-ready, particularly during peak periods Candidate Profile • Experience as Department Manager, Assistant Manager, or Concession Manager., • Comfortable working in a fast-paced, high-footfall environment, • Commercially aware, with a hands on approach to driving sales, • Strong organisational and communication skills, • Reliable, proactive, and team focused Offering • Salary circa £40,000 to £47,000 based on experience, • Monthly and Annual bonus, • Excellent benefits package, • Opportunity to join a busy Central London retail environment

Job Description Title: Flagship Store Manager - Regent Street Reports To: Retail Director Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Flagship Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Flagship Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards within a high traffic location. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Manging employee relations with people-driven approach, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM objectives including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs, analyse trends, and build a business action plan accordingly, • Build a strong network with local stakeholders on forecasts, opportunities, and challenges, • Animate and motivate the team to develop the business Operations & Compliance • Ensure compliance with scheduling, operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee compliance on stock management, store audits, deliveries, inventory accuracy, and shrinkage Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 5 years in store leadership, • Experience managing large teams in high traffic environment, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Team-focused and client-centric, • A strong commercial mindset, • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Mode Search is proud to be partnering with a luxury brand to recruit an experienced Store Manager. We are seeking an inspiring leader to oversee a flagship boutique at one of the brand’s prestigious London locations. This is a unique opportunity to drive commercial results, deliver exceptional client experiences, and foster an inclusive, high-performing team culture. Our client is a globally recognised luxury house, celebrated for its timeless craftsmanship, contemporary creativity, and dedication to excellence. With a rich heritage and an innovative spirit, the brand continues to set the standard in the luxury sector. Their boutiques are more than retail spaces; they are immersive destinations where clients are inspired, stories are shared, and meaningful connections are built. Joining this brand means becoming part of a legacy that values artistry, authenticity, and the power of human connection. The role: • Lead by example on the sales floor, coaching and inspiring the team to achieve store KPIs and deliver unparalleled service., • Demonstrate an entrepreneurial mindset and strategic vision across sales, client experience, and team development., • Build deep market understanding, stay attuned to competitor practices, and cultivate strong community networks to enhance client engagement., • Ensure operational excellence, compliance, and seamless collaboration across client-facing and support teams., • Create an inclusive, supportive environment that empowers people to reach their potential while celebrating innovation and resilience., • Motivate and guide the team to exceed goals, adopt new tools and systems, and embrace evolving ways of working., • Partner with regional and central teams, sharing valuable insights to support business needs. Requirements: • 7–10 years of sales management experience, ideally in luxury or premium retail., • Proven track record of achieving commercial success and leading clienteling strategies in an omnichannel environment., • Inspirational leader with strong recruitment, development, and talent retention skills., • Passion for luxury retail; expertise in high-end categories is a plus., • Strong network with ability to expand and nurture client relationships., • Highly organized with a history of operational excellence and experience managing inventory accuracy., • Adept with digital tools and performance KPIs., • Flexible schedule, with ability to work evenings, weekends, and holidays., • Bachelor’s degree preferred. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

ABOUT MAX MARA FASHION GROUP Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style. Job Description: Sales Assistant – Marina Rinaldi – Mayfair Flagship - Immediate start We are currently seeking a Full-Time Sales Assistant for the London Flagship. Main Responsibilities: • Assists the customers in accordance with the Brand philosophy, service and quality standards, • Pursue the specific objectives assigned by the Store Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team, • Clientele activities, • Ensure that all merchandise is properly displayed and organized;, • Maintain and update professional and technical knowledge;, • Delivers excellent service to ensure high levels of customer satisfaction;, • Deals with customer queries and complaints;, • Acts as ambassador of the customer-centric logic within the store; Profile: The ideal candidate will: • Demonstrate good conversational English., • Have relevant experience in retail or a similar 'service' sector., • Develop and maintain strong client relationships., • Ensure each customer receives a consistent and professional service, • Team player - be motivated to achieve personal and team goals, • Continuously maintain high standards., • Good verbal and listening skills to understand customer needs., • At least 1 year of relevant experience is a minimum, • Friendly, approachable, and able to engage with customers., • Ability to handle complaints and difficult customers politely., • Reliable and punctual., • Flexible with work hours, • Professional appearance and presentation. Mandatory: • Previous experience requested above, • No students as this is a full time position, • Right to work in UK Full training will be given, attractive salary and package offered.

*URGENT - Interim Area Manager - London - Sports Retail * This is a fantastic short term project (with strong potential to extend) for an experienced Area / Regional Manager to take the lead of a key retail project. You'll be the link between the flagship store and the Head Office, helping to drive performance, maximise productivity and boost awareness. Whilst an initial short term project there is high likelihood of extending. Can be looked at as a Part Time assignment! To be considered you MUST; • Be readily available, • Be experienced within fashion / footwear or Sports Retail, • Have extensive background as an Area / Regional / Multi-Site Manager.

Company Overview Our client is one of the UK's leading and fastest-growing Fragrance & wellness brands, known for their commitment to quality and excellence. With a strong presence across global retail, travel retail, and distributor networks, they are driven by a clear purpose and embrace a growth mindset. The company's culture is built on extreme ownership, where individuals take full responsibility for outcomes, and fosters continuous learning, resilience, and adaptability. Position Overview As a Global Account Manager, you will play a crucial role in managing and expanding our client's retail and distributor partnerships globally. You will be the primary liaison between the company and its trade partners, cultivating strong relationships and driving sales growth. This position offers an exciting opportunity to contribute to the success of a dynamic and purpose-driven wellness brand. Responsibilities · Act as the primary point of contact between the company and its retail and distributor partners globally · Build and maintain strong relationships with current and potential trade partners · Provide timely and responsive support to key accounts · Collaborate with the Retail Team to achieve sales targets · Manage travel retail expansion, including merchandising strategies, staff training, market analysis, and logistics · Develop and execute tailored promotional campaigns and activation's for key accounts · Plan promotional calendars in collaboration with retailers · Deliver impactful in-store activation's and support new store openings, counter launches, and special events · Monitor and ensure the correct implementation of new listings, promotions, and online presence · Manage all in-store marketing materials and liaise with designers · Standardize marketing proposals and sales decks · Educate and up-skill retailer staff on the brand and products · Oversee order processing and fulfillment for key accounts · Address any order discrepancies or fulfillment issues · Manage new partner on-boarding, overseeing product listings, and providing standardized assets and product information Requirements · Bachelor's degree or equivalent · Experience in account management and/or sales within consumer goods, wellness, or retail industries · Strong communication, negotiation, and problem-solving skills · Proficiency in CRM tools and account management systems · Ability to work effectively in a fast-paced, dynamic environment · Knowledge of the retail and travel retail industries is a plus · Multilingual proficiency is advantageous · Entrepreneurial mindset with a detail-oriented and proactive approach

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

About Maison Crivelli: “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals you the beauty of your daring personality. About the role: We are looking for full time and part time Brand Ambassador’s for our Maison Crivelli counters in Selfridges and Harrods with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. As a Fragrance Ambassador for Maison Crivelli, you will be the face of our brand in-store, providing exceptional customer service, driving sales, and fostering a uniquely memorable shopping experience for our clientele. With a passion for fragrances and a dedication to teamwork, you will play a pivotal role in achieving sales targets, taking the customer on a journey of luxury discovery and sharing knowledge and expertise about our brand. Key Responsibilities Sales & Service Excellence: • Actively engage with customers to understand their fragrance preferences and curiosities and guide them in selecting the perfect scents from our collection., • Utilise effective sales techniques to meet and exceed individual daily, weekly and monthly targets., • Provide personalised recommendations and upsell complementary products to enhance the customer’s fragrance experience and satisfaction., • With expert knowledge and effective storytelling, maximise new launches and overall portfolio mix of business., • Actively cultivate a superior service culture focusing on the consumer as the # 1 priority by offering outstanding customer service and experiences to drive long term brand loyalty., • Positively contribute to driving store & brand KPI’s including service excellence, brand consistency and improvement across all other key service drivers., • Build and develop your own client base using exceptional service skills to nurture customer relationships, that you will maintain through a unique personal service. Product Knowledge • Demonstrate an in-depth understanding of Maison Crivelli's fragrance catalogue including the ingredients, scent profiles, the story behind the creations and the craftsmanship of each product., • Stay informed about industry trends and competitors' products to effectively communicate the unique value propositions of Maison Crivelli's fragrances., • Continuously expand your knowledge through training sessions and self-directed learning to confidently address customer enquiries and enhance the overall shopping experience. Working as part of a team • Collaborate closely with fellow Fragrance Ambassadors and store staff to achieve collective sales goals and maintain a cohesive team environment., • Share best practices, tips, and insights with team members to optimise sales performance and deliver exceptional customer service consistently., • Support team initiatives, such as store events, product launches, and promotional campaigns, to drive foot traffic and increase brand awareness for Maison Crivelli., • Communicate relevant information and commercial feedback to the business manager and colleagues when required. Standards • Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising and hygiene standards. Always adhere to brand guidelines and correct utilisation of all selling/demonstration tools, taking regular action to ensure the counter complies with these., • Complete all administration accurately, legibly and on time - including personal retail sales reporting and any other specific administration that is required by the BM. Skills & Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work across all shifts, days and peak trading periods.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Harrods Knightsbridge. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.