Visual merchandising jobs in United Kingdom

ABOUT THE ROLE This role will support the long term food vision and annual plans by responding to commercial briefs through the development and improvement of food concepts. The role is very much a collaborative one with day to day involvement with many teams within the Gail’s business and wider group. The responsibilities of the role fall within three main pillars, Seasonal Launches, Ongoing Strategy, Creative Direction. seasonal Food Launches • Provide pen and paper creative responses to commercial briefs from the business throughout our 5 seasonal launchers per year • Develop concepts and recipes across cakes, savouries, and sandwiches, • Support head of food concepts throughout concept development process from ideation through to launch • Steward all food launches through development phases from a food, packaging and bakery execution perspective, • Work with food and L&D teams to develop training materials that ensure concepts are executed to exceptional quality standards across our bakeries., • Protect the purity of concept through development phases with manufacturing partners, • Lead initial packaging and equipment concept research and ideation, • Respond to the needs of the business in defining and supporting quality standards, troubleshooting Strategy • Project manage strategic, collaborative and continuous food driven improvement projects in collaboration with our partners from a 2-5 year perspective, • Contribute and advise appropriate kitchen & equipment improvements that support longer term concept appetite, • Work closely with Bread and Coffee teams to ensure strategic alignment, • Work closely with our manufacturing partners to align manufacturing capabilities and feasibility with Gail’s food appetite Creative • Contribute and define creative direction of visual merchandising and sampling solutions, • Arrange and present internal tasting sessions to inspire and contribute towards ideation process, • Provide creative reviews of the global baking landscape to inspire and inform strategic and creative decision ARE YOU THE MISSING INGREDIENT • 5+ years experience in a food business, • Food manufacturing experience, • A deep understanding and passion for food and baking, • Kitchen and/or baking experience highly desirable, • Ability to project manage complex cross departmental projects, • Excellent relationship management skills, • A good understanding of food safety fundamentals BENEFITS BAKED IN • Free food and drink when working, • 50% off food and drink when not working, • 33 days holiday, • Pension Scheme, • Discounts and Savings from high-street retailers and restaurants, • 24 hour GP service, • Cycle to work scheme, • Development programmes for you to RISE with GAIL’s

Digital Merchandising Operations ManagerLondon (Hybrid, 2 days in office) Up to £60,000 This is a brand-new opportunity to shape how digital insight influences key commercial decisions. You will be the digital voice across the buy cycle, directly impacting online performance, customer experience, and cross-functional trading decisions. With strong visibility and backing from senior leadership, this is a role where your recommendations will make a meaningful difference from day one. The Company They are a well-established retail brand with a growing focus on digital excellence. With increasing investment in ecommerce, data, and customer experience, they are building out their digital operations capability to better link online demand with merchandising, planning, and inventory functions. You will join a collaborative environment that values insight, proactivity, and continuous improvement. The Role You will sit within the digital visual merchandising organisation and act as the dedicated digital counterpart to Buying, Planning, Inventory, Site Operations, and Commercial teams. Your responsibilities will include: * Providing insight across customer behaviour, onsite performance, availability metrics, and digital trading trends to influence pre-season planning and in-season decisions. * Be the link between merchandising and digital metrics, using product views, conversions etc as part of your KPIs and decision making. • Consolidating product, availability, and demand insight to shape assortment strategy and highlight opportunity areas., • Flagging risks early, such as light stock positions or delivery timings that may impact digital performance., • Using availability and performance data to support removal decisions, size depth alignment, and commercial optimisation., • Acting as a key partner in trading forums, planning meetings, and digital alignment sessions., • Managing weekly and monthly reporting to surface trends across product performance, zero sellers, customer navigation, and demand signals. Your Skills and Experience * Strong stakeholder management experience, particularly with buying, planning, or inventory teams. * Commercial experience in ecommerce or retail, with exposure to digital performance metrics such as conversion, product views, and availability. * Confident working with data, using Excel and reporting tools to translate insight into clear, actionable recommendations. * Comfortable working cross-functionally and presenting insight to senior partners. * Highly organised, detail-focused, and able to operate proactively in a fast-paced environment. * A collaborative, communicative personality suited to influencing decisions and championing the digital customer. What They Offer * Salary up to £60,000 plus benefits. * Hybrid working with two days per week in their central London office. * The chance to shape a newly created function with strong senior sponsorship. * Clear visibility and impact across commercial, digital, and merchandising teams. * Opportunities for progression as the digital operations capability continues to grow. How to Apply If this sounds like the right next step for you, please apply with your CV for immediate consideration.

We are partnering with an international luxury fashion house to appoint a Store Director for one of its most strategic global locations, situated within a world-renowned luxury department store in London, making it one of the most commercially important locations worldwide. The Store Director will oversee a multi-category concession spanning womenswear, accessories, and menswear. Operating within a dynamic department store environment, the role requires a commercially driven leader who can combine strong people management with strategic relationship-building across the wider store. Key Responsibilities Commercial Leadership • Drive the performance of one of the brand’s most important global locations, delivering strong and consistent sales results., • Identify opportunities to grow existing client relationships while continuing to attract new high-value clientele., • Ensure all product categories perform to their full potential through strong commercial focus and team engagement. Team Leadership • Lead, inspire, and develop a team of 20+, creating a high-performance and service-led culture., • Provide structure, coaching, and leadership development to strengthen the management team autonomy and impact., • Ensure clear accountability and strong operational standards across the entire team. Client Experience • Maintain exceptional luxury service standards aligned with the expectations of a top-tier international department store., • Support the team in building strong relationships with VIC and international clients., • Drive clienteling initiatives to strengthen retention and long-term loyalty. Internal Relationship Management • Act as a key ambassador for the brand within the department store, building strong relationships with internal stakeholders across buying, retail leadership, and operations., • Successfully navigate a highly competitive concession environment to maintain strong visibility and influence for the brand. Operational Excellence • Oversee all operational aspects of the concession, ensuring seamless collaboration between front-of-house and back-of-house teams., • Maintain exceptional visual merchandising, stock management, and store presentation standards. The Ideal Candidate • Significant leadership experience within luxury fashion retail, ideally within a flagship or department store concession environment., • Proven experience managing large teams and developing management-level talent., • Strong commercial mindset with the ability to drive performance in high-volume luxury retail., • Exceptional relationship-building skills with the ability to influence stakeholders within complex retail environments., • Experience working within a major international department store is highly advantageous. Eligibility: you must have a valid working visa to apply for this role

SENIOR SALES CONSULTANT / STYLIST LUXURY LADIES & MENSWEAR – MAYFAIR FLAGSHIP £37K–£42K + UNCAPPED COMMISSION + MONTHLY BONUS Are you a sales-driven, fashion stylist with a luxury client book ready to smash targets and build serious earning potential? This Mayfair flagship boutique role puts you at the centre of high fashion and high rewards. Outside The Box recruitment is recruiting on behalf of a world-renowned brand celebrated for its sustainable luxury fashion worn by celebrities and featured in leading fashion editorials. This is your chance to join their Mayfair flagship boutique and take your career – and earnings – to the next level. The Role: • Reporting to the Boutique Manager and part of a team of 7, • Be the driving force behind boutique sales, delivering a five-star styling experience to HNW & UHNW clients., • Grow your client book through networking, events, and exceptional clientelling., • Close sales confidently and exceed targets with a proactive, entrepreneurial approach., • Bring the brand to life through stunning visual merchandising and in-store presentation., • Maintain accurate client records and follow-ups via the CRM system to build lasting relationships., • Collaborate with your boutique team to create a seamless, luxury experience every time. Ideal Candidate: • 5+ years in luxury fashion as a Senior Boutique Stylist or Senior Sales Consultant., • Essential your sales & styling experience must come from a luxury fashion boutique, • A proven track record of hitting and exceeding sales targets., • Your own HNW client book and the drive to keep growing it., • A passion for fashion, with your finger on the pulse of trends and editorials., • A confident, articulate communicator who thrives in a fast-paced, target-focused environment., • Flexible, approachable, and a natural team player., • Initiative to think outside the box to create opportunities to network and add value to achieving the boutique's targets. Additional to the basic salary: £35K–£42K • 2–3% commission on sales + monthly performance bonus, • Generous clothing allowance + 50–75% staff discount, • Contributory pension & additional benefits If you’re hungry for sales success, passionate about luxury fashion, and ready to work with some of the most discerning clients, we want to hear from you!

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

ABOUT MAX MARA FASHION GROUP Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style. Job Description: Marella Key Holder (40 Hour/Week) – Harrods – London The Role We are seeking a motivated and commercially driven Key Holder to support the leadership team in delivering exceptional sales performance and world-class client experience. As a Key Holder, you will act as a brand ambassador and role model for the team, supporting daily operations and taking ownership of the concession in the absence of management. Key Responsibilities Sales & Client Experience • Deliver exceptional, personalised service in line with luxury retail and Harrods standards, • Achieve and exceed sales targets and KPIs, • Build and maintain a strong personal client base through proactive clienteling, • Develop long-term relationships to drive loyalty and repeat business, • Provide expert styling advice and product knowledge Leadership & Team Support • Act as Manager on Duty when required, • Lead by example in sales, service, and professionalism, • Support and motivate the team to achieve concession targets, • Assist with onboarding and mentoring new team members, • Demonstrate strong people management skills, with the ability to guide, support, and develop team members effectively Operations & Store Standards • Support opening and closing procedures and ensure store security, • Maintain exceptional visual merchandising and boutique standards, • Support stock management, replenishment, and deliveries, • Ensure compliance with Harrods and brand operational procedures About You • Previous experience in premium or luxury retail, • Strong sales track record and client-focused approach, • Excellent communication and interpersonal skills, • Professional, reliable, and trustworthy, • Strong organisational skills and attention to detail, • Proven people management skills with the ability to lead, motivate, and develop a team, • Good knowledge of Microsoft Office, particularly Excel and Word Desirable: • Experience working within Harrods or luxury department store environment, • Previous senior sales or supervisory experience, • Clienteling experience What We Offer • Opportunity to work within Harrods, a world-leading luxury environment, • Career development within Marella and Max Mara Fashion Group, • Competitive salary and benefits, • Supportive and collaborative team environment

About MATIERE PREMIERE MATIERE PREMIERE fragrances are built around the overdose of a single natural ingredient. With short, direct, and radical formulations, the sillage is immediate and long-lasting, the signature vibrant, and the experience irresistibly comforting. All creations are signed by our co-founder and perfumer Aurélien Guichard, who cultivates his own ingredients – Centifolia Rose, tuberose, and lavandin – exclusively for MATIERE PREMIERE in the Grasse region. The Role As Business Manager at Harrods, you embody the House within one of the world’s most prestigious retail destinations. You are both a commercial driver and the guardian of our brand image, ensuring excellence at every touchpoint. Commercial Leadership & Performance • Lead the counter with ambition, elevating performance to consistently exceed targets., • Monitor, analyze, and interpret KPIs to implement strategic action plans., • Drive sell-out through strong floor presence and elevated client engagement., • Deliver a refined, highly personalized luxury experience aligned with House standards., • Champion storytelling and convey the singularity of our raw materials and craftsmanship., • Recruit, develop, and inspire a high-performing team., • Provide ongoing coaching to cultivate product expertise and service excellence., • Build strong, collaborative relationships with Selfridges management and teams., • Oversee stock management, replenishment, and operational excellence., • Ensure seamless execution of retail initiatives and brand activations. What We Offer • A strategic leadership role representing MATIERE PREMIERE at Selfridges., • The privilege of embodying a contemporary, fast-growing fragrance House rooted in craftsmanship and authenticity., • A dynamic, entrepreneurial environment where excellence and creativity converge., • Ongoing training and development to cultivate your expertise and leadership. MATIERE PREMIERE is committed to fostering an inclusive and diverse workplace. We welcome applications from all qualified candidates who wish to contribute to the continued elevation of the House.

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

Flagship Store Director Industry: Designer toys and collectible pieces Location: London Job type: Full time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Regular team events that bring our people together to share ideas and celebrate our work, • Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more The Role and Candidate The Flagship Store Director is responsible for the overall leadership, performance and operational excellence of the company’s flagship retail location, operating across a large, multi-level retail space. This role oversees all store functions, including sales performance, customer experience, team management, visual merchandising, stock control and compliance. The position requires a strong and experienced retail leader capable of managing a large team within a high-traffic, high-volume environment. The Flagship Store Director ensures alignment with company strategies and objectives, driving consistent execution of brand standards and operational procedures. A key focus of this role is to recruit, develop, and motivate a high-performing team, fostering a positive, customer-centric culture that reflects the company’s values. The Flagship Store Director also collaborates cross-functionally with internal departments to support business goals, major activations, and seasonal initiatives. This position plays a critical role in representing the brand at its most visible retail location, setting the benchmark for operational excellence, employee engagement, and customer satisfaction across the store network. Responsibilities • Provide strategic leadership and inspire a team of 60+ employees, fostering engagement, motivation and high performance., • Cultivate a dynamic, customer-centric culture that reflects the brand’s values and enhances the in-store experience., • Drive sales growth and achieve ambitious targets while maintaining exceptional operational standards and KPIs., • Oversee all store operations, including workforce planning, inventory management, visual merchandising, and overall store presentation., • Lead recruitment, onboarding, coaching and professional development initiatives to build a skilled and committed workforce., • Ensure flawless execution of seasonal launches, brand activations and flagship-specific promotional events., • Collaborate cross-functionally with key departments to align store priorities with broader business objectives., • Maintain strict compliance with health & safety, loss prevention and operational procedures in a fast-paced environment. Required Qualifications • At least 5+ years of proven track record in managing and developing large retail teams (60+ employees) within high-traffic, high-volume environments., • Exceptional leadership, coaching and communication skills, with the ability to inspire and develop teams., • Results-driven with a strong focus on achieving commercial objectives while maintaining operational excellence., • Extensive experience in scheduling, performance management, reporting, recruitment and large-team coordination., • Highly organized, adaptable and capable of thriving under pressure in a fast-paced flagship setting., • Genuine passion for pop culture, collectibles, and delivering memorable customer experiences. Desired But Not Essential • Knowledge of CEGID, • Knowledge of Mandarin and/or European languages If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

About Maison Crivelli: “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals you the beauty of your daring personality. About the role: We are looking for full time and part time Brand Ambassador’s for our Maison Crivelli counters in Selfridges and Harrods with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. As a Fragrance Ambassador for Maison Crivelli, you will be the face of our brand in-store, providing exceptional customer service, driving sales, and fostering a uniquely memorable shopping experience for our clientele. With a passion for fragrances and a dedication to teamwork, you will play a pivotal role in achieving sales targets, taking the customer on a journey of luxury discovery and sharing knowledge and expertise about our brand. Key Responsibilities Sales & Service Excellence: • Actively engage with customers to understand their fragrance preferences and curiosities and guide them in selecting the perfect scents from our collection., • Utilise effective sales techniques to meet and exceed individual daily, weekly and monthly targets., • Provide personalised recommendations and upsell complementary products to enhance the customer’s fragrance experience and satisfaction., • With expert knowledge and effective storytelling, maximise new launches and overall portfolio mix of business., • Actively cultivate a superior service culture focusing on the consumer as the # 1 priority by offering outstanding customer service and experiences to drive long term brand loyalty., • Positively contribute to driving store & brand KPI’s including service excellence, brand consistency and improvement across all other key service drivers., • Build and develop your own client base using exceptional service skills to nurture customer relationships, that you will maintain through a unique personal service. Product Knowledge • Demonstrate an in-depth understanding of Maison Crivelli's fragrance catalogue including the ingredients, scent profiles, the story behind the creations and the craftsmanship of each product., • Stay informed about industry trends and competitors' products to effectively communicate the unique value propositions of Maison Crivelli's fragrances., • Continuously expand your knowledge through training sessions and self-directed learning to confidently address customer enquiries and enhance the overall shopping experience. Working as part of a team • Collaborate closely with fellow Fragrance Ambassadors and store staff to achieve collective sales goals and maintain a cohesive team environment., • Share best practices, tips, and insights with team members to optimise sales performance and deliver exceptional customer service consistently., • Support team initiatives, such as store events, product launches, and promotional campaigns, to drive foot traffic and increase brand awareness for Maison Crivelli., • Communicate relevant information and commercial feedback to the business manager and colleagues when required. Standards • Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising and hygiene standards. Always adhere to brand guidelines and correct utilisation of all selling/demonstration tools, taking regular action to ensure the counter complies with these., • Complete all administration accurately, legibly and on time - including personal retail sales reporting and any other specific administration that is required by the BM. Skills & Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work across all shifts, days and peak trading periods.

WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Jewelry Stylist POSITION SCOPE: The Jewelry Stylist acts as brand ambassador and is responsible for delivering excellent client service by building long term client relationships, communicating the brands’ aesthetic and product knowledge allowing each client to share their individual story through luxury jewelry pieces while meeting and exceeding sales goals. Client Development: • Assist clients in finding their perfect pieces while building and maintaining authentic long-term relationships, • Effectively communicate product knowledge continually staying informed as new collections and designs are introduced, • Clearly and eloquently communicate the company's aesthetic and mission to clients, • Respond to all clients in a welcoming and inviting manner through all forms of communication, • Achieve and exceed weekly and monthly sales targets through client outreach, in store sales and phone/email communication, • Support visual merchandising by ensuring product is displayed appropriately and that all product styles are represented. Identify when stock is low and inform management, • Participate in inventory spot checks ensuring all store operating and security processes are followed, • Participate and help prepare the store for any marketing or special events, • Participate and ensure that store presentation is maintained daily and inform of any housekeeping needs, • Closing Duties, • Ensure store is clean and presentable for following day, • Confirm all sends for the day are packed, • Lock cabinets, safe and doors at closing, • Ensure all security alarms are on QUALIFICATIONS: • Minimum of high school degree, • Minimum of 2 years previous high-end retail and/or jewelry sales experience preferred, • Introductory knowledge of jewelry materials; metals, precious and semiprecious stones etc, • Client book preferred, • Able to utilize POS system, experience with Shopify a plus, • Fashion forward, intuitive, personable, a self-starter, multi-tasker and strong interpersonal skills, • Highly organized and detail oriented, • Mac proficient, knowledge of design programs a huge plus Our Company’s values: • We value people: we want each other to be the best versions of who we can be., • We value our relationships with our employees, suppliers and community., • We value diversity and promote inclusivity with our words, actions and images., • We value professional development and personal growth., • We value community service and philanthropy., • We value and foster creativity and self-expression., • We value accountability for ourselves and the collective and show integrity through all our interactions., • We value storytelling and reading.

About Abel Richard Abel Richard is an ultra-luxury Maison redefining modern refinement. With operations rooted in craftsmanship, design excellence, and elevated client experience, the brand specializes in exceptional luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare and limited-edition creations that blend technology, high-tech material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. At Abel Richard, every detail matters. Every interaction is intentional. Every product is designed to leave a lasting impression. Position Summary The Boutique Assistant Director plays a key leadership role in supporting the day-to-day management of the London boutique. This position partners closely with the Boutique Director to drive commercial performance, deliver an exceptional client experience, uphold brand standards, and lead the team with professionalism and accountability. The ideal candidate is a polished luxury retail leader with strong sales instincts, deep clienteling capability, operational discipline, and the ability to inspire a high-performing boutique environment. This individual must be comfortable working with high-net-worth and ultra-high-net-worth clientele while maintaining the highest level of discretion, service, and brand representation. Key Responsibilities Sales and Business Performance • Support the Boutique Director in achieving and exceeding sales targets, KPIs, and boutique performance goals., • Lead by example on the sales floor through exceptional client engagement, storytelling, and closing ability., • Identify opportunities to grow revenue, improve conversion, increase average transaction value, and strengthen repeat business., • Monitor daily, weekly, and monthly performance metrics and help implement action plans to drive results., • Support the execution of local business development initiatives, partnerships, and private client outreach. Client Experience and Clienteling • Deliver a world-class luxury experience that reflects the standards and values of Abel Richard., • Develop and maintain strong relationships with new, existing, and VIP clients., • Build a robust client book through proactive outreach, follow-up, appointment setting, and personalised service., • Support the planning and execution of boutique events, trunk shows, private appointments, and other client engagement opportunities., • Handle client concerns with professionalism, urgency, and a solutions-oriented mindset. Leadership and Team Development • Act as a visible leader on the sales floor and serve as a role model for service, appearance, behaviour, and performance., • Coach team members on sales techniques, clienteling standards, product knowledge, and service expectations., • Help foster a positive, accountable, and high-performance culture within the boutique., • Step in for the Boutique Director when needed and help ensure continuity of leadership and operations. Boutique Operations • Support daily boutique operations, including opening and closing procedures, floor supervision, scheduling support, and cash handling compliance., • Help oversee inventory accuracy, stock movement, transfers, cycle counts, and loss prevention standards., • Ensure the boutique consistently meets visual merchandising, presentation, and housekeeping expectations., • Maintain accurate CRM records, sales reporting, and operational documentation., • Ensure compliance with company policies, security procedures, and applicable UK employment and retail standards. Brand Representation • Embody the values, image, and service philosophy of Abel Richard at all times., • Maintain expert-level product knowledge across handbags, fine writing instruments, limited-edition pieces, and brand heritage., • Represent the brand with credibility, discretion, and sophistication in all client and business interactions. Qualifications • Minimum 5-7 years of experience in luxury retail, with significant exposure to high-touch client service environments., • Minimum 2-3 years of leadership or management experience in a luxury boutique or comparable premium retail setting., • Proven track record of achieving sales goals and building strong long-term client relationships., • Experience working with high-net-worth and ultra-high-net-worth clients preferred., • Strong coaching, team leadership, and floor management skills., • Excellent verbal and written communication skills., • Strong organisational skills and attention to detail., • Comfortable using CRM systems, POS platforms, Microsoft Office, and retail reporting tools., • Ability to manage multiple priorities in a fast-paced luxury retail environment., • Professional, polished, and service-driven presence., • Experience in luxury handbags, leather goods, jewellery, watches, fashion, accessories, or fine writing instruments. Preferred Experience • Experience supporting boutique events, private selling, and local market business development., • Knowledge of the London luxury retail landscape and clientele is strongly preferred., • Additional language skills are a plus., • Bachelor’s degree preferred, or equivalent relevant luxury retail leadership experience. Working Conditions • Full-time role based in London., • Requires flexibility to work retail hours, including evenings, weekends, and holidays, based on business needs., • Requires extended periods of standing, walking the sales floor, client hosting, and handling luxury merchandise. Equal Opportunity Statement Abel Richard UK Ltd is committed to providing equal opportunities in employment and creating a respectful, inclusive, and high-performing workplace. Employment decisions are made based on business needs, role requirements, and individual qualifications.

Mode Search is supporting a leading luxury retail business in the search for a Supervisor to join their flagship multi-brand boutique environment. This is an exciting opportunity to take on a key leadership role within a high-performing store, driving sales, client experience, and team development while contributing to innovative commercial initiatives. Based in Covent Garden, this position sits within a large flagship setting featuring multiple boutique concepts. The leadership structure includes a Store Director, several Assistant Store Managers, and a team of Supervisors. The role reports directly into senior store leadership and plays a pivotal part in both operational execution and people management across designated areas of the business. The Role • Support the Store Manager and senior leadership team in the day-to-day running of the store, taking ownership of delegated areas and ensuring full accountability, • Lead, motivate, and develop the team, fostering a high-performance culture and delivering exceptional client experience, • Drive sales performance through active floor presence, client engagement, and execution of commercial initiatives, • Guide and support colleagues across different product categories, ensuring strong brand representation and service standards, • Plan and execute in-store events and client activations to drive engagement and revenue, • Identify training needs within the team, delivering coaching, feedback, and development plans to enhance performance, • Monitor KPIs, including sales targets, client experience, CRM activity, and operational compliance, • Contribute ideas and initiatives to elevate store performance and positioning within a competitive luxury market, • Ensure high standards of visual merchandising, stock control, and operational processes are consistently maintained Requirements • Must be a current Supervisor within a luxury retail environment, • Proven track record of delivering strong sales results and leading teams effectively, • Strong leadership and delegation skills, with the ability to inspire and develop others, • Experience with client relationship management (CRM) and delivering elevated client experiences, • Background in organising and executing events and in-store activations, • Commercially aware with the ability to identify opportunities and implement new ideas, • Strong organisational and communication skills, with attention to detail, • Experience across visual merchandising, stock management, and operational processes To apply, please email Please note that due to the volume of appicaltions only successful candidates will be contacted.

Overview Our client is a globally recognised high luxury brand, celebrated for its craftsmanship, innovation, and strong heritage within menswear. With a focus on elevated tailoring, modern sophistication, and exceptional client experience, the brand continues to set benchmarks within the luxury retail landscape. As Assistant Concession Manager, you will play a key leadership role within a prestigious department store environment. Supporting the Concession Manager, you will drive commercial performance, champion client development, and ensure the seamless day-to-day running of the menswear space. You will act as a role model on the shop floor, inspiring the team to deliver excellence across every touchpoint. Key Responsibilities Commercial Leadership & Performance · Support the execution of sales strategies aligned with business objectives, ensuring consistent achievement of revenue targets. · Drive performance through close monitoring of KPIs, identifying opportunities to maximise productivity and client engagement. · Lead from the front on the shop floor, demonstrating strong selling techniques and elevating team performance through example. · Contribute to business growth through proactive client outreach, appointment setting, and repeat business development. Client Experience & Clienteling · Deliver an exceptional and highly personalised client journey, ensuring every interaction reflects the brand’s luxury positioning. · Develop and maintain a strong portfolio of high-value clients, with a focus on long-term relationship building and retention. · Support the team in cultivating VIP and top-tier clientele through consistent follow-up and tailored experiences. · Handle client concerns with professionalism and efficiency, ensuring a seamless resolution at all times. Team Leadership & Development · Support the Concession Manager in leading, motivating, and developing a high-performing team. · Conduct daily briefings, set clear expectations, and foster a culture of accountability and collaboration. · Coach and mentor team members to strengthen product knowledge, styling ability, and client engagement skills. · Assist in identifying talent and supporting recruitment, onboarding, and ongoing development. Operations & Retail Excellence · Ensure smooth operational execution across all areas including stock management, replenishment, and back-of-house organisation. · Maintain the highest standards of visual merchandising and presentation in line with brand guidelines. · Monitor stock levels and support inventory processes to optimise availability and minimise loss. · Ensure compliance with all operational procedures, including security, cash handling, and store policies. Brand Representation · Act as a true ambassador for the brand, embodying its values, aesthetic, and commitment to excellence. · Stay informed on menswear trends, product collections, and competitor activity to enhance client conversations. · Represent the brand at in-store events and client activations when required. Profile · Previous experience in a supervisory or assistant management role within luxury or premium retail. · Strong understanding of menswear, including tailoring, ready-to-wear, and accessories. · Proven ability to drive sales performance and build a loyal client base. · Excellent interpersonal and communication skills, with a natural ability to influence and inspire. · Commercially aware, highly organised, and confident in a fast-paced retail environment. · A passion for luxury fashion, craftsmanship, and client experience. · Additional language skills are advantageous. Why Join Join a high luxury house known for its excellence, heritage, and innovation within menswear. Be part of a dynamic retail environment that values leadership, creativity, and ambition. Access strong career development opportunities within an internationally recognised brand. Work within a culture that champions performance, collaboration, and client excellence. To manage a high volume of interest, we will be reaching out only to candidates who best meet the role requirements.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Field Sales Representative - FMCG - South London - 12-Month FTC Established over 20 years ago, our client is an international market leader in the FMCG space, currently working with the likes of Tesco & Nisa. As well as environmental sustainability, they pride themselves on their employee well-being, shown through their top of the range office facilities and market-leading benefits package, labelling them as a Global Top Employer for over 10 years. Following consecutive year-on-year growth, they are now focusing on harnessing relationships with existing accounts. This new role is key for maintaining and expanding existing client accounts, selling in products as well as educating clients on their growing product ranges, providing visual merchandising support and driving revenue overall. Our client is looking for a hands-on, dedicated and hard-working individual; they offer a wide range of progression opportunities, not only through sales & leadership, but also expanding into wider departments across the business. This is a field-based role covering South London & will also be a 12-month fixed term contract. Responsibilities • Field based account management with opportunity for additional sales & growth of the accounts, • Meet KPIs including site visits, availability and distribution of products, • Build & maintain existing relationships with leaders across retail accounts, • Ensuring leaders & wider teams across the accounts are knowledgeable about the product, its placement and the importance of availability, aiming to maximise account performance, • Be proactive in predicting and handling objections, • Collect pricing and distribution information, reporting to varied internal teams, • Identify and prospect commercial opportunities when needed The Successful Candidate • 12+ months experience in a field sales position, • Experience in the FMCG space would be a plus, • A valid UK driving license with no more than 6 points is essential, • Based in South London or surround areas Field Sales Representative Package • Basic salary: £38,000, • OTE: circa +£10,000-12,000, • Home set up including phone and laptop, • Sales allowance, • Shares options, • Company car, • Pension options, • Healthcare options, • 26 days annual leave plus bank holidays

STORE DIRECTOR - LONDON LUXURY FINE WATCHES & JEWELLERY £75K-£80K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are seeking a confident brand ambassador with gravitas, presence and polish, who is commercial, a natural networker, client-centric luxury leader who thrives on the sales floor. Inspires, develops and leads dynamic service driven teams, whilst builds long-term B2B & B2C HNW relationships. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Must have a minimum of 3yrs + experience as luxury Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to or call direct 07815939515/ 020 7169 3000 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

Store Supervisor - Westfield, Stratford Industry: Designer collectible pieces Location: Westfield, Stratford Job type: Full time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are searching for a Supervisor to work alongside our Assistant Store Manager in our Westfield, Stratford City store! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards. This leadership position requires strong organisational skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer collectible pieces will make you a competitive candidate. The position reports to and receives functional guidance from the Assistant Store Manager. Responsibilities • Assist the Store Manager overseeing all aspects of store operations, • Provide exceptional customer service and resolve any customer issues or complaints, • Train and supervise the sales team, ensuring they adhere to company policies and procedures, • Collaborate with the Store Manager to develop strategies for achieving sales targets, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and preventing shoplifting, • Manage visual merchandising and product displays, ensuring the store's tidiness and cleanliness are maintained at the highest level, • Manage the cashier point’s daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Assist in recruitment, evaluation of potential candidates’ performance, and training new team members, • Perform administrative tasks such as rota scheduling and sales reporting, • Be available to work flexible hours, including nights, weekends, and holidays Required Qualifications • 2+ years fulltime experience in store management level, • Fluent in professional English, with excellent verbal and written communication skills, • Proactive with strong customer service skills to provide a memorable shopping experience, • Proven ability to develop and implement strategies to achieve sales targets, • Demonstrated leadership skills with experience supervising a team, • Strong organizational skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling and reporting, • Effective time management and task prioritization abilities, • Team-oriented with the ability to motivate and inspire others Desirable but Not Essential • Experience in the designer collectible pieces industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

About the Role Join the Dsquared2 London Store as a Sales Associate and be part of a dynamic luxury retail environment. You’ll engage with clients, promote the latest collections, and contribute to the store’s success while developing your skills in a fast-paced, fashion-forward setting. Scope • Ensure top level customer service, • Contibute to to the achievement of the store target, ensuring good sales level, • Maintain outstanding store environment and visual merchandising standards, • Contribute to stock activities (deliveries, stock maintenance), • Help to process the e-commerce marketplace orders following the instructions of the Store Manager, • Updated with product information, • Follow company policies and procedures (grooming and uniform guidelines) Tasks • Welcoming customers, • Customer service focus (data collection, recalling and after-sales activities making use of devices provided by the company), • Be always updated about new shipments, • Create a direct customer portfolio, • Take care of business relationship with the customer, • Handle complaints with Senior Manager, • Make best use of the devices provided by the company to accomplish sales goals Skills • IT skills (excel/word), • Solid comunication and interpersonal skills, • Results oriented, • Ability to adapt to the work environment, • Ability to use CRM tools (Customer relationship management), • Deep knowledge in product and inventory, • Ability to adapt and prioritize across multiple tasks The position is open to all candidates. Applications must include consent to the processing of personal data in accordance with the UK GDPR and the Data Protection Act 2018 for recruitment purposes.

Job Title: Assistant Store Manager Location: London Role Overview The Assistant Store Manager supports the Store Manager in overseeing all aspects of operations within the Flagship Victoria Beckham Boutique in London. This role plays a key part in driving store performance, delivering exceptional client experience, and supporting team leadership to ensure overall store excellence. Key Responsibilities 1. Brand & Client Experience Brand Representation • Support the delivery of a first-class client experience, driving conversion and building long-term client relationships, • Lead by example on the shop floor, actively engaging with clients and supporting the team to achieve sales targets, • Contribute ideas and support initiatives such as events, partnerships and client engagement activities 2. Store Operations Daily Operations • Support the smooth running of daily store operations, ensuring high standards are consistently maintained, • Support the Store Manager in driving KPIs and achieving sales targets, • Support rota planning to ensure appropriate coverage, particularly during peak trading periods 3. Team Leadership & Development Team Leadership • Support the Store Manager in leading, motivating and developing a high-performing team, • Support the delivery of product knowledge and brand training to the team, • Provide regular coaching and feedback to support individual performance, • Build effective relationships with Head Office teams and support communication between store and central functions Essential Skills and Requirements • Luxury retail experience, ideally in a supervisory or assistant management role, • Strong sales focus with experience in achieving KPIs and targets, • Passion for delivering exceptional client experience, • Strong communication and interpersonal skills, • Highly organised with the ability to multitask in a fast-paced environment, • Proactive and solution-oriented mindset, • Professional, polished and aligned with brand standards, • Ability to support and motivate a team, • Good understanding of luxury retail, client expectations and market trends Personal Attributes • Positive, energetic and collaborative, • Resilient and adaptable in a fast-paced environment, • Strong attention to detail, • Confident and approachable, • Committed to personal and team development

Are you passionate about retail and are driven by the world of luxury skincare? Our sister brand La Prairie is seeking a Business Manager to lead their Harrods counter. La Prairie at Harrods, one of London’s most prestigious retail destinations, offers an exceptional opportunity to lead one of our most iconic counters. As a Business Manager, you will oversee a team of 11 beauty consultants and therapists, driving business growth and delivering exceptional client experiences that embody the La Prairie standard of excellence. You will be responsible for achieving and maximizing retail objectives, elevating brand presence, and ensuring the highest level of in-store presentation consistent with La Prairie’s luxury heritage. Through strategic leadership, effective recruitment, and performance management, you will inspire and act as a role model to your team to provide best-in-class service and transform every customer interaction into a true luxury experience. Your goal will be to strengthen La Prairie’s position within the skincare category, in full alignment with the brand’s strategic vision and roadmap. Main Accountabilities Business Planning • Deliver annual retail sales targets through effective business planning and strategy execution., • Define and monitor weekly sales targets, providing clear rationale and performance updates., • Drive retail growth by developing and reviewing business plans and event activities; share detailed progress reports twice yearly., • Identify new sales opportunities within brand guidelines and assess their effectiveness., • Take ownership of performance, providing management with insights, corrective actions, and high-quality weekly door reports., • Partner with the Stock Controller to monitor stock levels, optimize stock age, manage testers, and ensure timely corrective actions., • Communicate risks and opportunities promptly to Head Office teams., • Manage team absences proactively to ensure full counter coverage., • Guarantee 100% accuracy and compliance in all sales reporting, including IPPOS and clienteling systems. Team Development & Performance Management • Lead, coach, and develop a team of Beauty Consultants, ensuring excellence in performance, conduct, and client service., • Define the optimum field needs & structure annually to align staffing needs with sales targets and profitability, making adjustments as needed., • Effectively manage our BA’s to Foster collaboration and adherence to brand standards, including grooming, professional behavior, and in-store best practices., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Coach to analyze KPIs, identify training needs, and enhance sell-out performance., • Implement company strategy across counter and nurture strong relationships with store management teams. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store Relationships & Communication • Conduct and document regular business meetings with department and store managers to present strategy updates, review performance, and discuss promotional activities., • Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie offers. • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • Employee referral bonuses, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your La Prairie career is going in the right direction Reports to: South Regional Sales Manager We look forward to receiving your application.

Luxury Retail Manager – Piccadilly, London The Whisky Shop is seeking a Retail Manager to lead our flagship Piccadilly store. This is an exciting role at the heart of the UK’s leading specialist whisky retailer. We are looking for a commercially minded leader with deep roots in London’s luxury or premium on/off-trade scene. This role requires someone who can drive sales, build meaningful relationships, and deliver a consistently high standard of in-store experience for our customers. Key Responsibilities • Lead and manage the day-to-day operations of the Piccadilly flagship store, ensuring a seamless, elevated customer journey at all times, • Drive sales performance, profitability, and KPIs through clear commercial focus and leading by example., • Continuously manage, develop and inspire a high-performing team, ensuring excellence in customer service, product knowledge, and sales execution, • Deliver ‘approachable’ luxury hosting, including customer welcome, storytelling, upselling, and closing high-value sales, • Build and maintain strong relationships with high-net-worth clients, collectors, and whisky enthusiasts, • Drive and grow in-store events, positioning Piccadilly as a destination for premium experiences and as a hub for our London-based Loyalty programme Members., • Oversee high store standards, visual merchandising, and stock management in line with our brand expectations Skills and Experience • Minimum 5 years’ experience in a senior retail or hospitality management role within luxury retail or premium environments, • Proven commercial track record, with strong experience managing margins and analysing sales performance data, • Natural salesperson with the ability to engage, upsell, and close across a diverse, high-value clientele, • Established network in London, with an existing client base or strong potential customer address book, • Credibility and confidence working with brands and suppliers, including hosting visits, whisky tastings and events, • Excellent communication skills across phone, email, and WhatsApp, with a focus on building long-term client relationships., • Entrepreneurial mindset with a proactive approach to business development, • Passion for premium whisky and spirits, with a desire to create exceptional customer experiences, • Confidence and enthusiasm for content creation, with experience across social media channels, is a strong advantage - with the ability to bring the Piccadilly store experience to life digitally Salary £40,000 - £60,000 depending on experience + discretionary six-monthly bonus If you think this sounds like you, and are ready to take ownership of one of our most iconic locations, we would like to hear from you.

Ariane London is recruiting a Store Manager to lead the opening of Figaret Paris’ first London boutique. Founded in 1968, Figaret embodies the art of shirtmaking, elevating it to an icon of the wardrobe while combining classic heritage with contemporary vitality. The brand offers a complete range of shirts for men and women, designed to accompany every moment of life, as well as ready-to-wear pieces and accessories created to form timeless silhouettes. With a strong network of boutiques and department stores in France, Figaret is also present in Belgium and Switzerland and operates an international e-commerce website. Figaret Paris is experiencing strong growth, supported by the investment fund Experienced Capital (Oh My Cream, Dynamo, etc.). Your role · Recruit, train and lead a high-performing sales team · Drive sales, KPIs and customer loyalty · Ensure smooth daily operations and services · Implement visual merchandising and brand standards · Act as a key link with head office in Paris Your profile · Successful experience as a Store Manager in premium fashion retail · Strong leadership and commercial skills · Passion for customer experience · French is a plus · Store opening experience appreciated 📍 Location: Central London 💼 Contract: Full time 💰 Package: Competitive salary, commission, benefits 👉 Ready to be part of Figaret’s international growth? Apply now

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in London Heathrow Airport, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 40 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

We are looking for a passionate and experienced Store Manager to lead our amazing team in our boutique in London. If you are results-driven and love to inspire others, this is your chance to shine. As Store Manager and part of the retail team, you will play a key role in growing the brand in the local market. You will report to the Area Manager and your responsibilities will include : Sales Optimization • Drive and maximize sales in line with the objectives set by management, • Analyze store KPIs and implement action plans to meet and exceed targets, • Prepare daily/weekly/monthly reports for store management Team Leadership and Management • Train and share knowledge about products, sales techniques, and operational procedures with the sales team, • Lead and motivate the team in achieving goals and managing key performance indicators, • Manage staff schedules, • Conduct annual and professional performance reviews Operational Procedures • Ensure compliance with company procedures and standards, • Maintain the store’s appearance, visual merchandising, cleanliness, and product presentation, • Ensure the sales floor layout and product displays are in line with merchandising guidelines, • Oversee stock management and inventory control Profile • Minimum of 3 years of proven experience as a Store Manager or team leader in the fashion retail industry, • Strong understanding of KPIs and performance metrics, • Performance and results-driven, with a strong commercial mindset, • A natural leader: dynamic, versatile, and highly adaptable to new challenges, • Passionate about the world of fashio

About Us Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it. It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed. About You We’re looking for an experienced Store Supervisor to join our Spitalfields in a flexible full-time capacity. As a key team member and brand ambassador, you’ll bring exceptional customer service, live our values every day, and inspire others to do the same. You’ll help lead a passionate in-store team, drive performance, and deliver a memorable shopping experience rooted in kindness, confidence, and conscious fashion. Your Day-to-Day Will Include Sales & Customer Experience • Deliver a warm, personalised shopping experience where every customer feels welcomed, valued, and inspired, because being kind is how we connect., • Lead by example to drive sales, maximise customer interactions, and encourage upselling and cross-selling in a way that feels authentic., • Share product knowledge and sustainability stories with confidence — showing optimism for a better future in fashion., • Handle customer queries and complaints with empathy, professionalism, and a positive, solution-focused approach. Team Leadership & Development • Support the Store Manager and Assistant Manager in achieving sales targets and store KPIs., • Help train, onboard, and develop new team members, embedding our values into everything they do., • Motivate and inspire colleagues to be confident, creative, and customer-focused — empowering them to be brave and take initiative., • Act as Duty Manager when senior management is absent, ensuring smooth operations and clear communication with the Area Manager. Store Operations & Visual Merchandising • Maintain exceptional visual and operational standards, ensuring the store is clean, beautifully presented, and on-brand., • Oversee stock replenishment, deliveries, and inventory management with agility and attention to detail., • Support till operations, including handling refunds and end-of-day closing procedures., • Keep fitting rooms and till areas tidy, organised, and customer-ready at all times., • Actively contribute to our company’s commitment to environmental and social responsibility by integrating sustainable practices into everyday work. This includes minimising waste, promoting responsible sourcing, supporting our circular economy initiatives, and encouraging customers and colleagues to make choices that align with our sustainability values. Every team member at NC plays a role in helping us reduce our environmental impact and create a positive legacy for our communities and the planet. What You’ll Bring • Previous leadership experience in a fast-paced retail environment., • A passion for sustainable fashion and Nobody’s Child’s mission., • Strong communication, organisation, and people management skills., • A positive, proactive attitude and the ability to be kind, brave, agile, and optimistic in everything you do. If this sounds like your next opportunity, please apply and we will be in touch! At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey!

I am seeking an experienced and driven Store Manager to lead a boutique within a growing luxury retail brand in London. The premium luxury fragrance and wellness brand blends high-quality scent, design, and sensory experiences to create a refined and immersive retail environment, focused on enhancing everyday living through premium products and personalised service. As a strong seller, you will lead from the front, driving performance through hands-on clienteling, networking, and building long-lasting relationships with a high-value clientele. You will be proactive in identifying new business opportunities while ensuring the highest standards of customer experience. You will inspire, motivate, and develop your team to achieve and exceed targets, creating a positive and high-performing culture. In addition, you will support brand activations and in-store events, ensuring seamless execution and client engagement. Key Requirements: • Proven experience in a leadership role within luxury or premium retail, • Strong sales ability with a passion for clienteling and networking, • Proactive, hands-on, and commercially driven, • Experience in team leadership, coaching, and performance management, • Ability to support events, activations, and visual merchandising, • Excellent communication and interpersonal skills If you are a dynamic leader with a passion for luxury retail and delivering exceptional client experiences, I would love to hear from you.

Assistant Boutique Manager London £55,000 - 60,000 + great package About the Role: To support the management of our luxury boutique. The ideal candidate will have a strong understanding of luxury retail operations, exceptional client service skills, and a passion for menswear tailoring and ready-to-wear. This is an excellent opportunity to progress your career in a high-end retail environment. Key Responsibilities: • Assist the Boutique Manager in all aspects of daily boutique operations., • Lead, motivate, and develop a team to achieve sales targets and deliver exceptional customer experiences., • Maintain high standards of visual merchandising, store presentation, and inventory management., • Build and nurture strong relationships with clients, ensuring a personalised and memorable service., • Support stock management, including ordering, replenishment, and stocktakes., • Assist in recruitment, training, and performance management of boutique staff., • Ensure adherence to company policies, procedures, and brand standards., • Contribute to achieving sales goals through effective team management and active selling. Key Requirements: • Proven experience in luxury retail, preferably in menswear tailoring and ready-to-wear., • Previous experience in a assistant management role is highly desirable., • Strong understanding of clienteling and building lasting relationships with high-net-worth clients., • Excellent communication, leadership, and organisational skills., • Commercially driven with a results-oriented approach., • Flexible and adaptable to the demands of a luxury boutique environment., • Proficient in retail systems, MS Office, and stock management tools. Benefits: • Competitive salary and performance-based incentives., • Opportunity for career progression within a prestigious luxury retail environment., • Staff discounts and access to luxury products.

Job Title: Dual Site Manager Location: London - Luxury Department Store Knightsbridge Salary: Up to £70,000 Overview An exciting opportunity for an experienced Dual Site Manager to oversee two luxury boutiques within a prestigious retail environment. This role requires a strong leader with a passion for client experience, team development, and driving commercial performance. Key Responsibilities • Lead and develop two retail teams, fostering a high-performance and client-focused culture, • Drive sales and exceed targets across both locations, • Deliver exceptional, personalised client experiences and build long-term relationships, • Ensure the highest standards of presentation, service, and product knowledge, • Oversee daily operations, ensuring efficiency and alignment with company standards, • Monitor KPIs and implement strategies to optimise performance, • Manage stock, visual merchandising, and overall boutique standards, • Support recruitment and ongoing team development Profile • Proven management experience within luxury retail, • Strong commercial mindset with a track record of delivering results, • Inspiring leader with excellent people management skills, • Highly client-centric with a passion for luxury service, • Organised, adaptable, and able to manage multiple priorities What’s on Offer • Salary up to £70,000, • Opportunity to lead within a prestigious luxury environment, • Exposure to an international, high-value clientele Due to a high response, we can only contact shortlisted candidates that fit the criteria above. 360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all of our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Job Title: Luxury Niche Perfume Sales Consultant Location: London, United Kingdom Employment Type: Full-Time (Flexible / Hybrid where applicable) About the Role We are seeking a passionate and highly motivated Luxury Niche Perfume Sales Consultant to join a prestigious fragrance retail concept in London. This role is designed for individuals who appreciate the art of perfumery and can deliver an elevated, storytelling-driven customer experience aligned with the standards of global luxury retail. You will play a key role in introducing customers to exclusive fragrance collections, guiding them through a personalized olfactory journey, and building long-term client relationships. Key Responsibilities Deliver an exceptional, luxury-level in-store customer experience through personalized fragrance consultations Demonstrate strong knowledge of niche perfumery, ingredients, and scent profiles Engage customers with compelling brand storytelling and heritage narratives Drive sales performance while maintaining a refined and consultative approach Build and manage a loyal client base, including VIP customers Maintain high standards of visual merchandising and store presentation Support store operations including stock management, POS transactions, and reporting Collaborate with management on sales strategies, events, and activations Participate in brand training and continuously develop product knowledge Qualifications & Experience Proven experience in luxury retail, perfumery, cosmetics, or high-end fashion Strong passion for fragrance and customer engagement Excellent communication and interpersonal skills Ability to create a memorable and bespoke customer journey Sales-driven mindset with a focus on achieving and exceeding targets Well-groomed, professional appearance aligned with luxury brand standards Fluent in English (additional languages such as Arabic, French, or Mandarin are a plus) Key Competencies Clienteling & Relationship Building Storytelling & Brand Representation Emotional Intelligence & Customer Insight Attention to Detail & Presentation Commercial Awareness within Luxury Retail What We Offer Opportunity to work with a prestigious niche fragrance concept in London Competitive salary with performance-based incentives Professional training in advanced perfumery and luxury sales techniques Career growth within an international retail and brand development environment Preferred Profile Candidates with a deep appreciation for art, culture, and luxury craftsmanship will thrive in this role. Experience in niche fragrance houses or concept stores is highly desirable.

Supervisor - Chelsea We are looking for a full-time Supervisor for our flagship Chelsea store. The store is situated on the charming Pavilion Road, just off Sloane Square. The ideal candidate will bring meticulous organisation, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business. A day in the shop involves all sorts. This will include talking to customers, sharing product knowledge, demonstrating products, selling products, stock checking, processing deliveries of stationery ( the best bit ), restocking, cleaning, tidying, visual merchandising or answering the phone. Its varied, fast paced and fun. We’re nothing without our people and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery. We are looking for someone with existing retail Supervisor experience, or someone with at least 2 years retail experience who is looking to take the next step. If this sounds like you then join our club! Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance.We love organisation and we keep our store immaculate. This role would suit someone who is passionate about stationery, reliable and looking to pursue a career in retail. If you love working with people and enjoy being part of a small and hardworking team then please get in touch. Papersmiths Perks Staff discount An extra day of holiday after 1 years service A 3 tier stationery allowance to use in our shop annually up to £300 Free sweet treats when you hit store targets A brand ambassador scheme to join our founder on buying trips Duties Include Store Management Assisting Retail Operations Manager in training, motivating and managing our team Assisting with recruiting new Papersmiths Follow our existing systems and introduce changes to make them more efficient and enjoyable Assisting Store Manager with holiday and absence management Supporting Retail Operations Manager with day to day running of the store Driving sales and meeting sales targets Managing instore systems including our POS, Lightspeed Ensuring the interior and exterior of the shop and stockroom are immaculate Enlist the help of others when needed to fix problems quickly Keeping stocked with necessary supplies Prepping, updating, replenishing resources and task sheets Customer service and making sales Banking and sales reporting Inventory Management Processing deliveries Supporting Retail Operations Manager with annual stock checks Visual Merchandising Take direction from our Head Office Team to create new displays Direct the refreshing and maintenance of displays as necessary ( daily - weekly) Assist with the installation of window displays Skills Required Supervisor experience : 1 year ( preferred ) Retail experience : 2 years ( mandatory ) Commercially minded Customer centric with a positive attitude Confidence to demonstrate products Experience in sharing specialist knowledge with customers Excellent communication skills Visual merchandising skills Able to work weekends and holidays as required Job Type This is a permanent, full-time role based at our store on Pavilion Road, Chelsea. SW1X 0AW. Start date April / May 2026 To apply, please send your CV and covering letter including your availability, to our Retail Operations Manager, Alli at . Good luck!

Job Description Title: Flagship Store Manager - Regent Street Reports To: Retail Director Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Flagship Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Flagship Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards within a high traffic location. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Manging employee relations with people-driven approach, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM objectives including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs, analyse trends, and build a business action plan accordingly, • Build a strong network with local stakeholders on forecasts, opportunities, and challenges, • Animate and motivate the team to develop the business Operations & Compliance • Ensure compliance with scheduling, operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee compliance on stock management, store audits, deliveries, inventory accuracy, and shrinkage Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 5 years in store leadership, • Experience managing large teams in high traffic environment, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Team-focused and client-centric, • A strong commercial mindset, • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

At Aromaria, we’re redefining how people experience the world through scent. Founded in Mexico and now expanding across the USA and Europe, Aromaria is built on the science of aromachology—the powerful connection between scent, memory, and emotion. Recognized by Forbes as one of “30 Promising Companies”, we continue to grow as a leader in sensory-driven experiences. Our ecosystem includes: AROMARIA (B2C): A luxury lifestyle brand creating cutting-edge scented products that elevate everyday living. AROMARIA AIR (B2B): A scent marketing division crafting bespoke olfactory identities for global brands, helping them create emotional connections and lasting impressions. Now we’re looking for a GEM (General Experience Manager / Store Manager) to lead our London Flagship Store. What You’ll Do • Lead and manage daily store operations to deliver an exceptional luxury retail experience, • Drive sales performance and exceed KPIs through strong commercial acumen, • Build, mentor, and inspire a high-performing team, • Ensure outstanding client experience aligned with Aromaria’s brand values, • Execute visual merchandising and in-store storytelling at the highest standard, • Identify growth opportunities and take initiative to improve store performance, • Act as a brand ambassador, embodying our vision and energy What We’re Looking For • +5 years of experience as a Store Manager / GEM in luxury retail brands, • Proven experience in perfumery or fragrance-related industries, • Proven track record of success (sales growth, team performance, store development), • Strong sales and business mindset, • Exceptional communication and leadership skills, • High level of ownership, initiative, and problem-solving ability, • Ability to motivate, coach, and elevate teams, • Passion for customer experience and brand storytelling, • Plus: Marketing mindset or experience (campaigns, activations, local partnerships) Who You Are • A natural leader with contagious energy, • Results-driven but deeply people-oriented, • Proactive, hands-on, and solution-focused, • Obsessed with details and elevated experiences, • Excited to build something iconic from the ground up Why Join Aromaria? • Be part of a fast-growing, internationally expanding luxury brand, • Lead our flagship presence in London, • Work at the intersection of science, emotion, and design, • Opportunity to shape culture, team, and experience from day one If you’re ready to lead, inspire, and create unforgettable sensory experiences, we’d love to meet you. 📩 Apply or reach out directly.

Job Title: Junior Wholesale Regional Executive Company: Palladio Associates Location: Central London (SE1) | On-site (showroom) + field visits across London & Southeast Employment Type: Full-time, permanent Start Date: ASAP / to be agreed Salary: Depending on experience + performance-related bonus About the Role: Palladio Associates is a London-based multi-brand showroom representing a curated portfolio of contemporary womenswear and menswear across the UK and Ireland. This is a commercially focused, entry‑level role supporting the full wholesale sales cycle, from showroom appointments to in‑store visits with customers in London and the Southeast. It's ideal for someone who wants to learn wholesale from the ground up: you'll get direct exposure to account management, new business development, and post‑season analysis, with a clear path to a Regional Executive role within 18–24 months. Previous experience in fashion wholesale, showroom environments, or B2B sales support is beneficial. We also welcome transferable experience from retail, buying, merchandising, or visual merchandising with strong commercial awareness. What You'll Do: · Showroom sales support: Coordinate calendars, prepare line sheets, and assist during buyer appointments for key brands · Order management: Process orders accurately in the system, track confirmations, and follow up on missing information · Field visits: Visit retail accounts across London and the Southeast to check sell‑through, refresh product training, and gather competitor insights · Account development: Build relationships with existing wholesale accounts (boutiques, department stores, independents) to increase reorders and reduce returns · New business: Research and prospect new stockists via Instagram, trade directories, and store visits; support onboarding of new accounts · Sample management: Track incoming/outgoing samples, coordinate with couriers, and keep the showroom organised for each sales campaign · Reporting: Maintain sales trackers (sell‑in / sell‑through) and prepare summary reports for the Regional Manager What We're Looking For: Essential (you need these to succeed): · Highly organised with strong attention to detail · Confident communicator, comfortable emailing buyers and speaking on the phone · Proficient in Excel or Google Sheets · Driving licence · Based within commutable distance of Central London. Personal Qualities: · Commercially aware, with an understanding of product, pricing, and customer positioning · Comfortable managing multiple tasks and deadlines in a fast-paced environment · Positive, team-oriented, and reliable during busy showroom periods Why Join Palladio: · Work with a curated mix of established and emerging global brands (names shared at interview) · Learn the full wholesale cycle: from pitching new accounts to post‑season analysis, not just order entry · Regular 1:1 coaching with the Head of Wholesale + clear progression to Regional Executive · Mix of showroom and field visits, no two days the same · Travel expenses covered + discretionary performance bonus · Gain exposure to a wide network of UK & Irish wholesale accounts · Small, supportive team where your input is genuinely heard How to Apply: Please send your CV and a brief cover note explaining your interest in wholesale to Palladio Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Full Time Retail Assistant – Oxford Street Industry: Designer collectible pieces Location: Oxford Street, London Job type: Full Time, Permanent Availability: Full flexibility required (Monday - Sunday) About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch Responsibilities • Provide exceptional customer service and resolve any customer issues or complaints, • Manage the cashier point’s daily opening and closing procedures, • Be available to work flexible hours, including nights, weekends, and holidays, • Manage visual merchandising and product displays, ensuring the store's tidiness and cleanliness are maintained at the highest level Required Qualifications • Fluent in professional English, with excellent verbal and written communication skills, • Proactive with strong customer service skills to provide a memorable shopping experience, • Team-oriented with the ability to motivate and inspire others If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Regional Retail Director – Europe Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Lead the overall retail strategy and operational governance for POP MART’s physical retail network across Europe, • Oversee multiple regional retail teams and country Heads of Retail to ensure consistent execution and performance, • Strengthen POP MART’s retail presence through disciplined expansion, operational excellence, and strong customer experience, • Build scalable retail operating standards that support rapid European growth, • Work closely with regional leadership and headquarters teams to align on merchandising, supply chain, marketing, and brand standards Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Regional Retail Director, Europe is responsible for leading POP MART’s physical retail strategy and performance across all European markets. Reporting to the Head of Europe, this role oversees the Heads of Retail across the region, ensuring consistent execution, strong commercial performance, and alignment with POP MART’s brand and operational standards. Beyond store performance, the Regional Retail Director will also oversee Retail Operations Support across Europe, building scalable operational frameworks, standardised procedures, and operational infrastructure to support the company’s rapid store expansion across the region. This position requires a senior retail leader with strong experience managing multi market retail networks, driving store productivity, and building operational discipline within fast growing retail organisations. Responsibilities Regional Retail Strategy and Network Expansion • Define and execute the long term retail strategy for POP MART across Europe, ensuring sustainable growth and strong market positioning, • Oversee the regional retail expansion roadmap, including new store openings and Roboshop deployments across priority European markets, • Partner with the Europe leadership team to evaluate new market opportunities and retail entry strategies, • Ensure disciplined site selection, store rollout planning, and commercial viability for all retail expansion projects, • Provide strategic direction to country retail leaders while maintaining alignment with overall European growth priorities Retail Operations Governance and Performance Management • Oversee the performance of all physical retail channels across Europe, including stores and Roboshops, • Define regional retail KPIs and performance benchmarks covering sales productivity, footfall conversion, customer experience, and operational efficiency, • Review market level performance with country retail leaders and drive improvement plans where needed, • Ensure consistent retail execution and operational discipline across all markets, • Maintain strong alignment between retail teams and other regional functions including supply chain, real estate, HR, finance, and marketing Merchandising and Retail Experience Alignment • Work with merchandising team to ensure consistent merchandising strategies across European markets while allowing local adaptation where appropriate, • Work closely with headquarters and regional teams to optimise product allocation, stock planning, and inventory availability, • Maintain high standards in visual merchandising, store presentation, and in store brand experience across all markets, • Support the execution of regional campaigns, in store activations, and key product launches, • Provide market insights and consumer feedback to headquarters to support future product planning and development Retail Operations Support and Standardisation • Oversee the development of regional operational standards that support consistent store operations across Europe, • Build and maintain standard operating procedures covering store operations, Roboshop management, and retail execution, • Lead operations support teams to establish clear processes for store opening, operational audits, and retail compliance, • Drive operational improvements that increase store productivity while maintaining brand standards, • Ensure operational readiness as the European retail network continues to scale Financial Performance and P&L Oversight • Hold regional oversight of retail P&L performance across all European markets, • Review revenue growth, store productivity, and cost management across the retail network, • Work closely with finance teams on budgeting, Opex control, and investment planning for retail expansion, • Ensure disciplined financial evaluation for new store openings and retail initiatives Leadership and Team Development • Lead and develop a strong European retail leadership team, • Directly manage the Heads of Retail across multiple European regions, • Support the development of store leadership capabilities across the network, • Build a performance driven culture focused on accountability, operational excellence, and customer engagement, • Ensure strong communication and alignment between country retail teams and regional leadership Required Qualifications • 12+ years of senior retail leadership experience within international retail organisations, preferably in lifestyle, collectibles, designers retail, or fast fashion, • Proven experience operating at a regional leadership level, with prior reporting lines to a Regional Vice President or equivalent senior executive, • Demonstrated leadership of large scale retail networks, ideally overseeing operations across 100+ stores or equivalent multi market retail footprints, • Strong experience managing retail operations across multiple European markets, with exposure beyond the United Kingdom strongly preferred, • Solid track record in retail network expansion, new market entry, and scaling store operations in fast growing environments, • Strong commercial and financial acumen, including oversight of retail P&L performance, budgeting, and investment planning, • Extensive experience leading senior retail teams and developing multi country retail organisations, • Ability to operate effectively in fast paced and entrepreneurial organisations with evolving structures, • Strong cross cultural communication skills, with the ability to work effectively within a global organisation, • Fluent English required; additional European languages are advantageous, • Willingness to travel frequently across European markets and to headquarters Desirable but Not Essential • Experience in lifestyle retail, collectibles, luxury retail, or fast fashion sectors, • Interest in designer toys, pop culture, and collectible art, • Understanding of Chinese corporate culture and experience collaborating with China based headquarters teams is a strong advantage, • Mandarin language capability is an advantage If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Mode Search is proud to partner with a prestigious luxury fashion brand in the search for an experienced Retail Store Planner to join their London-based team for a new store opening. This is an exceptional opportunity for a strategic and detail-oriented professional to drive the expansion and development of high-profile retail store projects on a global scale. As a Retail Store Planner, you will be responsible for overseeing the end-to-end process of launching new retail locations, from feasibility assessments and project planning to execution and store openings. You will work closely with internal stakeholders and external partners to ensure that every project aligns with the brand’s exacting standards in design, quality, and operational efficiency. Responsibilities: • Lead the full lifecycle of new store openings, including site selection, feasibility assessments, project planning, and execution., • Develop and manage project schedules and budgets, ensuring strict financial controls are met., • Oversee store development specifications, ensuring adherence to the brand’s "Cahier des Charges.", • Collaborate with architects, contractors, suppliers, and local teams to optimize costs while maintaining brand integrity., • Ensure all projects comply with legal requirements, design standards, and visual merchandising guidelines., • Manage multiple retail projects, including flagship stores, pop-ups, and wholesale spaces, ensuring seamless execution., • Identify and build key partnerships across various regions to support global retail expansion. Requirements: • Minimum 10 years' experience in store development, retail project management, or a related role within the luxury retail sector., • Strong analytical skills, with experience conducting site feasibility assessments and strategic planning., • Proven ability to manage large-scale budgets and negotiate effectively with contractors and suppliers., • Excellent organizational and leadership skills, with the ability to oversee multiple projects simultaneously., • Deep understanding of luxury retail design, store layouts, and visual merchandising., • Strong communication and stakeholder management skills, with a proactive and hands-on approach., • Willingness to travel internationally to oversee project execution and store openings. To apply, please submit your CV to . Due to a high volume of applications, only shortlisted candidates will be contacted.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Mandarin speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Arabic speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Description du poste COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. We are looking for a passionate and dedicated individual to join our London Selfridges location team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients. • You love APM Monaco, • Minimum of 1-2 years of working experience in luxury retail / fashion retail, • Track record of outstanding sales performance, • Able to manage store operation and visual merchandising independently, • Fluency in English preferred, • Teamwork spirit and proactive attitude, • Approachable personality and customer-service oriented, • Attractive and competitive package is offered, • Flexible working hours (evenings, weekends and bank holidays), • Immediate availability is preferred Why Join APM? • Global, Dynamic Team: Diverse and energetic workforce., • Growth Opportunities: We support your professional development., • Collaborative Culture: Teamwork and open communication., • Comprehensive Benefits: Paid time off, and generous employee discounts. Job Type: Part-time Work Location: In person

About the role The Sales Associate is the face of Leica and delivers the Leica brand experience to prospective and existing Leica customers. They have a passion for selling and provide exceptional levels of customer service. They have exceptional product knowledge and can build lasting customer relationships that result in repeat business and increased revenue. Leica Sales Associates live and breathe our brand values and create a customer experience that is warm, engaging and tailored to the individual. The role will be based at our Flagship store in Mayfair. Key Accountabilities • Supporting the team in reaching monthly retail targets and KPIs by providing excellent customer service, • Understand and properly execute systems and POS procedures, and respond to and follow up customer calls, messages and emails on a daily basis, • Develop and maintain a list of customers and CRM database and provide customers with an exceptional and bespoke level of service including one-on-one training sessions on Leica products, • Provide a one-to-one personalised service and aftercare service to customers (e.g., through notifying them of new products, relevant photography exhibitions and Akademie courses), • Assist with the presentation of products and displays according to visual merchandising guidelines and maintain exceptional standards of housekeeping, • Support the team with stock management, including stock takes and reordering, • Properly execute all stock movements on SAP, • Follow security procedures in store, • Act as a brand ambassador at all times, contribute to and represent Leica at events, • Seek to continuously develop knowledge and skills in sales, service, systems and process Key Skills • Retail and sales experience are essential, • Good communication and organisation skills, • Excellent written and phone skills, • Team player, • Knowledge of using SAP is advantageous but not essential, • Knowledge of photography or watches, • Technician experience ideal but not essential Benefits • Competitive salary and opportunity to earn sales-based commission, • Private Medical Insurance, • Life Insurance, • Staff discount, • 33 days annual leave (including bank holidays), • 2 days Volunteering Day per year, • Cycle to Work Scheme, • Pension, • Access to Employee Assistance Programme, • Training & Development Equal Opportunities Employer Leica is committed to and promotes the principle of equal opportunities in employment. We aim to treat people fairly and ensure that discrimination does not occur at any stage of recruitment, selection or employment on any grounds including race, religious beliefs, gender reassignment, ethnic or national origin, sex, age, marital status, disability, sexual orientation, pregnancy or maternity and trade union activities. It is the policy of Leica to ensure that all job applicants and colleagues are recruited, trained and promoted solely on the basis of their abilities.

Job Description Title: Deputy Store Manager Reports To: Store Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of the boutique leadership team, the Assistant Store Manager plays a vital role in supporting the Store Manager to lead business operations, deliver exceptional service, and drive team development. This position helps to maintain Longchamp’s standards of excellence across all areas of boutique performance. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices The Deputy Store Manager supports a culture of integrity, performance, and team collaboration, ensuring that every customer experience reflects Longchamp’s luxury heritage. Job Purpose To support the Store Manager in all aspects of boutique management—including sales performance, team leadership, operations, and client engagement—while acting as a role model of Longchamp’s values and standards. The Assistant Store Manager leads day-to-day floor operations and ensures smooth, efficient, and client-centred service. Key Responsibilities Team Leadership & Development • Lead and motivate the sales team during daily operations, • Support recruitment, onboarding, and training of team members, • Conduct daily briefings, performance coaching, and mentorship, • Create a motivating environment focused on team growth and development, • Act as the Store Manager in their absence, ensuring leadership continuity Client Experience & Clientelling • Maintain the highest standard of personalized luxury service, • Encourage and monitor CRM engagement, including new client capture and VIP retention, • Resolve elevated client concerns with professionalism and brand alignment, • Coach staff on building long-term customer relationships through exceptional service Sales & Commercial Objectives • Support the achievement of daily, weekly, and monthly sales goals, • Monitor individual and team KPIs; drive improvement through action plans, • Identify commercial opportunities on the sales floor and in client behaviour, • Ensure full engagement in store campaigns and product launches Operations & Compliance • Oversee stock management, deliveries, and transfers, • Ensure store opening, closing, and cash-handling procedures are executed properly, • Uphold loss prevention protocols and ensure audit compliance, • Assist with workforce planning and administrative tasks as delegated Visual Merchandising & Brand Representation • Ensure consistent adherence to visual merchandising guidelines, • Collaborate with VM team to execute floor set changes and in-store animations, • Maintain a premium environment reflective of the brand’s aesthetic, • Support the integration of marketing and visual initiatives into the store experience Skills & Qualifications • 3–5 years of experience in luxury or premium retail, • At least 1–2 years in a supervisory or assistant management role, • Strong leadership and coaching skills, • Proficiency in sales reporting, CRM, and inventory systems, • Excellent communication and interpersonal abilities, • Fluent in English; other languages a plus, • Proficient in MS Office and retail POS platforms Person Specification • Professional and refined presence with a client-first mindset, • Solution-focused, adaptable, and calm under pressure, • Motivated by results and team success, • Leads by example with integrity and consistency, • Flexible and willing to work evenings, weekends, and holidays as needed Key Performance Indicators (KPIs) • Achievement of store and individual sales targets, • Client retention, CRM capture rates, and VIP contribution, • Mystery shopper results and client feedback scores, • Staff training completion and performance progression, • Inventory accuracy, stock loss, and shrink prevention, • Compliance with visual standards and store audits, • Floor efficiency and productivity (coverage, conversion, ATV, UPT) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Deputy Manager – Fashion Retail Location: Kingston Upon Thames Salary: Up to £32,840 per annum (pro rata) + bonus Job Type: Full-time, Permanent Ready to take the next step in your retail career? If you’re currently a Supervisor, Keyholder or Assistant Manager within fashion or footwear retail and looking for a role where you can grow, lead, and make a real impact, this opportunity could be exactly what you’re looking for. We’re recruiting for a Deputy Manager to join a well-established and growing lifestyle brand known for its strong identity, premium service, and stylish product range. The Role As Deputy Manager, you will play a key role in driving the success of the store. You’ll support the Store Manager in leading the team, delivering an exceptional customer experience, and ensuring strong commercial performance. You will: • Lead, motivate and develop your team to deliver outstanding customer service, • Drive sales performance and contribute to achieving store KPIs, • Coach team members through regular feedback and support, • Take ownership of visual merchandising, including in-store and window displays, • Make commercially driven decisions around stock and product placement, • Support the delivery of a positive, high-performing store environment, • Build relationships with customers and contribute to local brand awareness About You We’re looking for someone who is confident, driven, and passionate about retail. You will: • Have experience in a fashion, footwear or accessories retail environment, • Be currently working as a Supervisor, Keyholder or Assistant Manager, • Be a natural leader with the ability to inspire and develop others, • Have a strong focus on customer service and results, • Be commercially aware and motivated by achieving targets, • Be reliable, professional, and proactive in your approach What’s in it for you? • Competitive salary with bonus potential, • Clear progression opportunities within a growing brand, • A supportive and people-focused culture, • The chance to take ownership and make a visible impact in store About the Company Our client is a recognised lifestyle brand that continues to grow across the UK. They are known for combining high-quality products with excellent customer service, while staying true to their brand values and identity. About McCarthy Recruitment This role is being handled by McCarthy Recruitment, a specialist retail and leadership recruitment consultancy. We are committed to delivering a professional and personalised service to both candidates and clients. We are an equal opportunities employer and welcome applications from all suitably qualified individuals. Apply now If you’re ready to progress your retail career and take on a role where you can lead, develop and succeed, we’d love to hear from you.

Isabel MARANT was founded in Paris in 1995. Nearly thirty years later, Isabel MARANT remains the icon of Cool French style with a love of materials that live and travel, drawing inspiration from all over the world to irreverently refresh the urban wardrobe. Embodying a new vision of luxury, the brand has a unique positioning, standing at the intersection between traditional French luxury Houses and high-end ready-to-wear brands. Rejecting ostentation and materialism, Isabel MARANT offers a relaxed and effortless take on luxury clothing and accessories for men and women, promoting a positive attitude geared towards genuine enjoyment and self-fulfillment. Seductive, intuitive and always disruptive, Isabel MARANT remains true to its founder’s spirit: a French icon with a smile. Isabel MARANT is looking for a new full time (40 hours) Sales and Stylist Advisor for its store in London - Mayfair. As a Sales and Stylist Advisor, you will be an ambassador of the brand and your role will consist in the following: • Contribute to the development of our brand's image by providing a unique in store experience and personalized fashion styling advises, • Drive sales and achieve targets by introducing complementary items, • Share product and brand knowledge, build and maintain a good relationship with clients, collect CRM details; manage personal follow-up with the clients, • Assist in maintaining the shop floor, visual merchandising, stock management and replenishment, promoting the brand image at all times Profile You will combine an enthusiastic and authentic taste for the brand, for fashion and for sale. You have a proven successful 2 years’ experience in selling Ready to Wear and Leather Goods in Fashion or in Luxury Retail. • You have a perfect understanding of retail business KPIs, • You have an excellent personal presentation, • You are proactive and positive, a good team player with high level of motivation, • You are passionate for customer service and sales floor, committed to achieving targets, • You are focused on the client’s needs and experience, willing to build long-lasting relationships, • You have excellent communication skills to ensure clear, effective communication with management, staff and clients. Position to be filled on a 6-month fixed-term contract If you wish to be considered, please send us a quick presentation and resume in English. IM PRODUCTION, in its capacity as data controller, processes the data collected from candidates as part of the recruitment process management. Where applicable, and subject to your prior consent, this data may also be processed to enrich our CV database and to contact you regarding future opportunities. To learn more about the purposes pursued and the rights you have, we invite you to consult our Recruitment Privacy Policy, available here:

Job Title: Assistant Store Manager Reporting to: Store Manager Location: Battersea, London Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role The ME+EM Assistant Store Manager is dedicated to customer service, team morale and driving results, who is responsible for overseeing the store and team in the managers absence. You have a keen understanding of the brand vision and stay up to date on industry trends. You understand the role of retail in our omni-channel business while representing the brand ethos. Responsibilities: People Management • Act as the person in charge in the absence of the Manager., • The second point of call for all people related issues within your store. You are not expected to solve big issues but support and listen to your team. If not confidential, the information should be shared with the Store Manager., • Carryout daily training and coaching with the team by leading by example on the shop floor., • Assist with managing staff admin including hours worked against what is recorded in Humanity., • Arrange cover in the absence of the manager., • Ensure breaks are taken whilst being the manager in charge., • Keep up to date with company polices within the handbook and ensure the team are complying., • Assist with identifying training needs and arrange sessions with the Compliance manager to fill the gaps., • Understand the store target and relay this to the team., • Encourage dress code compliance following the policy., • Attend meetings in the absence of the manager. Customer: • Provide the best most luxurious customer experience to all who visit the store., • Be confident in building organic and long-lasting relationships with customers, • Aware of the importance of CRM, • Carryout personal styling sessions with confidence., • Promote where possible the omni channel experience Product: • Have a high level of product knowledge, attend regular product review meetings and relay new information to the team., • Ensure the store display represents the design intent for each garment., • Ensure the protection and use of stock is in the best interests of the business and report any inaccuracies to the Store Manager., • Assist with the store recall process. System: • Understand the Elucid back office and be a super user for back-office processes, • Work alongside the Customer Care team and other operational functions to ensure policies are aligned to ensure the best customer experience is achieved. About You: • Experience in people management in a high volume, fast paced environment (2 years preferred), • Commercial understanding of modern luxury, • Confident in Visual Merchandising, • Highly organised and a proactive leader, • Coach, detail oriented and enthusiastic, • Able to provide examples of exceptional results in Retail, • An enthusiasm for store management and Brand leadership, • Team player, communication skills, positive attitude, proactive, can-do mindset, • Able to provide examples of leading by example, developing others and contributing to the success of the company Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Are you ready to define and elevate the brand vision of a leading UK tailoring business within the competitive menswear landscape? Can you translate creative brand strategy into tangible commercial growth across product, wholesale and retail channels? Do you have the industry presence and menswear credibility to represent a brand with authority at trade shows, client meetings and key market moments? MacGregor Black is partnering with a leading UK tailoring business on the search for a Head of Sales. This is a permanent role based in London. We are looking for a dynamic, creative person with strong menswear and outerwear knowledge to join the Head Office team as Head of Sales. This role is pivotal in creating and executing brand strategy across the portfolio of own brands within the UK market. Key Responsibilities: • Own the brand vision, positioning, and long-term strategy, ensuring clear differentiation within the menswear market and alignment with commercial objectives., • Oversee all visual and verbal brand expression across campaigns, product launches, wholesale materials, digital platforms, and trade marketing to ensure consistency and impact., • Educate and inspire internal teams on brand values, positioning, and messaging, taking the lead as the brand authority. Identify and evaluate key industry events and trade shows, ensuring the company is present where it matters, and represent the brand confidently at those events., • Partner closely with Sales, Design, and Merchandising to ensure brand storytelling supports product strategy, retail partnerships, and revenue targets., • Collaborate with internal teams (design, production, marketing) to ensure seamless communication and alignment across projects., • Support product development and seasonal planning by providing market feedback and supplier insights., • Represent the company at client meetings, trade shows, and industry events. What We're Looking For: • Proven experience in brand management within menswear, or other fashion sectors with demonstrated success managing the full brand lifecycle from strategy to execution., • Strong ability to translate brand vision into measurable commercial outcomes, aligning brand positioning with product strategy, sales objectives, and revenue growth., • Deep understanding of the menswear landscape, including key trade shows, fashion weeks, and industry events; confident representing a brand externally and building strong industry relationships., • Excellent communication, interpersonal, and stakeholder management skills., • Strong organisational and project management abilities, with the ability to prioritise in a fast-paced environment. Please contact Abbie Ward for more information today.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Mobile Luxury Brand Ambassador to work in our Creed Boutiques & in Store counters in the London region, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week for a 6 month fixed term contract. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

SALES CONSULTANT / MENSWEAR SPECIALIST LUXURY MENSWEAR – KNIGHTSBRIDGE £30K–£33K + COMMISSION Are you a sales-driven, fashion Sales Consultant ready to smash targets and build serious earning potential? This Knightsbridge concession role puts you at the centre of high fashion and high rewards. Outside The Box Recruitment is recruiting on behalf of a world-renowned brand celebrated for its luxury fashion worn by celebrities and featured in leading fashion editorials. This is your chance to join their Harrods Concession and take your career – and earnings – to the next level. The Role: • Reporting to the Store Director and Sales Manager. Part of a team of 4 Menswear Specialists., • Be the driving force behind sales, delivering a five-star experience to HNW & UHNW clients., • Grow your client book through networking, events, and exceptional clientelling., • Close sales confidently and exceed targets with a proactive, entrepreneurial approach., • Bring the brand to life through stunning visual merchandising and in-store presentation., • Maintain accurate client records and follow-ups via the CRM system to build lasting relationships., • Collaborate with your boutique team to create a seamless, luxury experience every time. Ideal Candidate: • 1+ years in luxury fashion as a Senior / Sales Consultant., • Essential your sales & styling experience must come from a luxury fashion boutique, • A proven track record of hitting and exceeding sales targets., • A passion for fashion, with your finger on the pulse of trends and editorials., • A confident, articulate communicator who thrives in a fast-paced, target-focused environment., • An entrepreneurial mindset., • A good team spirit., • A passion for clientelling and building lasting relationships with clients., • Flexible, approachable, and a natural team player., • Initiative to think outside the box to create opportunities to network and add value to achieving the boutique's targets., • A positive ‘can do’ attitude. Additional to the basic salary: £30K–£33K • 1-5% commission on sales (dependant on targets), • Bonus, • Free uniform, • 28 days holiday, • Contributory pension & additional benefits If you’re hungry for sales success, passionate about luxury fashion, and ready to work with some of the most discerning clients, we want to hear from you! 📩 Please email your CV to 📞 Or call 07815 939515 Only successful candidates will be contacted. Please only apply if you have the Right to Work in the UK.