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Sales & Customer Service Administrator Location: Park Royal, NW10 7JS, London Salary: £13 – £16 per hour + Comission Job Type: Full-time / Part-time Experience: Required Language: English (Expert) Join Terani – A Luxury Car Experience Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience. We’re now looking for a Sales & Customer Service Administrator to join our growing team — someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience. Key Responsibilities: • Assist in managing client consultations and support the vehicle sales process • Provide exceptional service both face-to-face and over the phone • Oversee administrative tasks related to sales and customer records • Coordinate custom vehicle orders and aftersales requests • Handle post-sale support, ensuring ongoing client satisfaction • Maintain high standards of organisation, accuracy, and professionalism About You: • Previous experience in sales, admin, or customer service (automotive or luxury retail preferred) • Excellent English communication skills – both written and verbal • Well-organised, with a strong attention to detail • Confident, polished, and customer-focused • Able to manage multiple tasks in a fast-paced environment • Competent with computer systems and standard office tools Why Work with Us? At Terani, you’ll be part of a brand that values excellence, trust, and client care. You’ll work in a supportive team, in a stylish setting, with the opportunity to grow your skills in both sales and service. How to Apply: Think you’re the right fit? Send us your CV — we’d love to hear from you.
Skilled Worker visa sponsoring Employment Type: Full-time, Permanent Working Hours: 39 hours per week Salary: £38,200 per annum Job Purpose: The Shop Supervisor will be responsible for overseeing the daily operations of the retail flower shop, managing the retail team, ensuring a high level of customer service, and assisting with inventory, display, and sales activities. This role ensures that the store functions efficiently, maintains visual standards, and delivers a quality shopping experience for customers.
Job Title: Repair Specialist / Sales Advisor Job Description: We’re looking for a dynamic and customer-focused Repair Specialist & Sales Advisor to join our in-store team. In this dual role, you’ll be the go-to expert for diagnosing and repairing mobile devices, while also supporting customers with technical queries and driving sales through exceptional service. You’ll work hands-on in our in-store Repair Labs, managing device repairs from initial fault analysis through to resolution, and helping customers understand and get the most out of their devices. At the same time, you’ll identify sales opportunities and recommend products and services that best meet customer needs. Key Responsibilities: Manage the full in-store process for on-site device repairs, from customer check-in to quality control. Diagnose and repair mobile device faults using in-store tools and labs. Track and report service results and appointment schedules accurately. Maintain and manage repair stock to ensure accuracy and availability. Take ownership of service quality, ensuring delivery of excellent customer experience. Provide expert guidance to customers on setting up and using their devices, including ongoing support. Educate and support the store team on technical matters. Assist in training new team members and act as the in-store technical expert. Identify cross-sell and up-sell opportunities using solution-based selling. Handle basic service queries (e.g., sales, device setup, product information). Collaborate with wider support teams when required (e.g., Technical Support Team). Monitor trends in device faults and escalate issues to improve future services. What We’re Looking For: Strong understanding of mobile devices and their repair processes. Previous experience in mobile repairs preferred. Comfortable using and explaining a variety of mobile products. Experience in a retail environment preferred. Excellent communication skills and the ability to explain technical information clearly. A proactive, customer-first attitude with a passion for technology. Why Join Us? Be part of a supportive, forward-thinking retail team. Work in a hands-on technical environment while helping customers. Opportunity to grow your skills in both repair and sales. Help shape the in-store customer journey and drive innovation.
We are looking for a well presented, affable and reliable candidate to join the team at our Mayfair based luxury goods boutique. If you would like to embark on rewarding new career path and share our passion in providing a truly superb client experience for our clients we would love to hear from you. Kindly note, due to the volume of applications, we will not be able to consider applicants who do not write a short statement of motivation. Duties will include: - Delivering excellent customer experience and ensuring fully personalised service - Acquiring extensive product knowledge and using such understanding to inform and assist clients - Ensuring the boutique is well kept and maintained at all times - Understanding, updating and using the POS + E-Commerce systems - Learning and utilising light craftsmanship techniques in preparation of frames and small repairs - Maintaining a clear order progress sheet and keeping track of possible delays - Preparing new orders for delivery and pick-ups Essential characteristics : - Positive 'can-do' attitude - Desire to learn - Happy demeanour - Team player Desirable but not required: - Experience in delivering/ assisting on marketing campaigns - Experience in luxury goods retail environment - Experience in social media account management - Experience with design suite software
Les 100 Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere as the core of the collection. Les 100 Ciels epitomises relaxed luxury and are looking for dedicated Sales assistants to join the team to represent the brand (multiple locations within central London). Immediate start, full time role The role will involve: - Providing exceptional customer service, in line with the brand's values and ethos. - Processing customer orders in store - Ensuring daily sales targets are met - Maintaining the weekly update of store Visual displays - Managing store inventory - Maintaining shop cleanliness Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a growing brand should apply. Immediate start.
Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries Managing salon emails ,Taking payments, issuing receipts, and managing the till Ensuring the front-of-house and reception area are always clean, tidy, and inviting Supporting stylists and management with day-to-day tasks Keeping track of retail stock at the front desk and assisting with product sales Helping coordinate a smooth and professional flow of daily operations What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon, spa, or hospitality setting is ideal but not essential) A genuine passion for delivering excellent customer service Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation Ability to multitask, stay calm under pressure, and manage time effectively Tech-savvy and comfortable using booking or POS systems (training provided) A team player who’s willing to go the extra mile for clients and colleagues
The heart of Scarpetta comes from identifying and sourcing the highest quality ingredients from Italian artisan producers. We are an authentic yet modern Italian restaurant aiming to enhance the way our guests enjoy Italian flavours. What you get from us: - Guaranteed pay for your trial shift if hired - Investment in you through one-on-one coaching with group Head Chef and Learning and Development Manager - Develop skill set and grow your knowledge within the kitchen - Be a part of a business that has branded retail products and a central production facility Perks and Benefits: - Extra holiday day added after each year up to 35 days! - 50% off across Scarpetta restaurants when dining out with up to 6 guests - Daily high quality and healthy employee lunches and unlimited coffee - Team incentives & social events always in the calendar - Mental health and well-being assistance with Hospitality Action who can offer free counselling plus financial and legal advice Role and Responsibilities: - Deliver the FIGO experience - Ensure food quality and standards are always to spec - Section cleanliness and equipment well maintained - Aspiring to your leaders and following procedures - Build skills whilst engaging as a team - Work efficiently, demonstrating a sense of urgency Skills Required: - Be passionate about working with high quality ingredients - Strong organisational skills - Have an ability to multitask in a fast-paced environment - Eagerness to learn new skills through personal development Scarpetta is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. We are currently seeking a part-time Maintenance Assistant to join our dedicated Maintenance Department. Working closely with our Maintenance Manager and the business owners, this hands-on role is key to supporting the smooth operation of our three dynamic sites: Fallow, our flagship restaurant; Fowl, our neighbouring concept; and our newest opening, Roe, in Canary Wharf. The successful candidate will bring energy, initiative, and a problem-solving mindset to every task. Key responsibilities: - Support day-to-day maintenance needs across all three restaurant sites. - Carry out basic repairs including plumbing, electrics, carpentry, and decoration. - Source and collect materials or parts needed for tasks. - Assist in the planning and execution of preventative maintenance (PPMs). - Liaise with contractors for quotes, scheduling, and supervision of works. - Maintain workshop tools and stock, ensuring efficient organisation. - Contribute to larger projects such as equipment installation or overnight refurbishments. - Ensure all work is completed safely, professionally, and with minimal disruption. About you: - Hands-on experience with plumbing and electrical repairs. - Competent in using hand and power tools (e.g. drills, angle grinders, multi-tools). - Skilled in painting and decorating, with a keen eye for detail. - Familiar with commercial kitchen equipment, including ovens, refrigeration, and gas systems. - Basic understanding of fire suppression systems and kitchen safety protocols. - Comfortable liaising with asset management providers to coordinate equipment servicing and repairs. - Organized and proactive, with good time management and communication skills. - A strong awareness of health & safety practices and safe working procedures. Additional details: - Schedule : Flexible minimum 2 days per week. - Location : Split across Fallow (St. James’s Market), Fowl (adjacent to Fallow), and Roe (Canary Wharf). - Type : Part-time, with occasional overnight work for specific projects. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a passionate Assistant Reception Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & rewards: - 50% staff discount for you and up to 3 friends when you dine in our restaurants. - Celebrate career anniversaries, with a gift voucher to dine in our restaurants. - Career Development and Training, including Apprenticeships. - Extra holiday allowance for length of service, up to 5 extra days after 5 years. - You can take your Birthday as a day off - Guaranteed! - Cycle to Work Scheme. - Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Reception Manager: - To assist the Reception Manager in the building of an efficient department, by taking an active interest in the employees’ welfare, safety and development. - To assist the reception team in providing all staff with on-going service standards training as well as food and beverage product knowledge. - To supervise other receptionist, ensuring that the correct standards and methods of service are maintained. - To strictly adhere to the department’s operational budget and ensure that all costs are controlled and expenditure approved. - To attend training and meetings as required by the Reception Manager. - To conduct and contribute to regular departmental communications meetings. - Manage the reception desk and the flow of service into the restaurant in the Managers absence About you: - You have 1 years + experience in this position - Solution-driven individual able to work under the pressure of peak service - You love to wow guests with exceptional service - You have excellent English language skills - You are friendly and professional with plenty of charisma and flair About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
RECEPTIONIST We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: - 50% staff discount for you and up to 3 friends when you dine in our restaurants. - Celebrate career anniversaries, with a gift voucher to dine in our restaurants. - 'Refer a Friend' bonuses. - Career Development and Training, including Apprenticeships. - Extra holiday allowance for length of service, up to 5 extra days after 5 years. - You can take your Birthday as a day off - Guaranteed! - Cycle to Work Scheme. - Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Receptionist includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained. About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way. APPLY!
Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As Restaurant Manager, you will be at the heart of daily service operations. Working closely with the Assistant General Manager, you will lead the front-of-house team on the floor, ensure a smooth and dynamic service, and help cultivate a culture of excellence, sustainability, and collaboration. This is a hands-on leadership role for someone who thrives in fast-paced, high-quality environments. Key responsibilities: - Support the Assistant General Manager in managing day-to-day operations with precision, efficiency, and warmth. - Lead and motivate the front-of-house team during service, ensuring every guest has an exceptional experience. - Uphold Fowl’s high standards of hospitality, consistency, and attention to detail. - Assist with scheduling, rotas, and floor plans to ensure optimal team performance. - Contribute to recruitment, onboarding, and continuous staff training and development. - Help manage stock, suppliers, and deliveries, ensuring the highest quality and minimal waste. - Ensure compliance with all health, safety, licensing, and hygiene regulations. - Play a key role in implementing and upholding sustainable practices throughout operations. About you: - Proven experience as a Restaurant Manager in a high-quality, fast-paced restaurant. - Strong floor presence with natural leadership skills and a guest-focused mindset. - A genuine passion for hospitality and sustainability. - Excellent communication and organizational abilities. - Confidence in managing service, solving problems on the spot, and keeping a cool head under pressure. - Familiarity with budgeting, stock control, and basic financials is a plus. - A team player with the ability to inspire and support colleagues at all levels. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
SENIOR RECEPTIONIST We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: - 50% staff discount for you and up to 3 friends when you dine in our restaurants. - Celebrate career anniversaries, with a gift voucher to dine in our restaurants. - 'Refer a Friend' bonuses. - Career Development and Training, including Apprenticeships. - Extra holiday allowance for length of service, up to 5 extra days after 5 years. - You can take your Birthday as a day off - Guaranteed! - Cycle to Work Scheme. - Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Senior Receptionist includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained. About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way. APPLY!
About the job Company Description We’re looking for an experienced Head of Revenue to join our Revenue Management team at Ennismore and play a crucial part in developing the commercial strategy of The Hoxton in the UK & Ireland! Reporting into the Regional Director of Revenue, you’ll take ownership for the revenue strategy of several key properties within the region to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management and deputise for the Regional Director whenever necessary. The UK Revenue cluster for The Hoxton will soon comprise 6 unique properties (4 in London, Edinburgh and Dublin), with a total of 1,200 bedrooms, 10 concept restaurants and 5 Apartments (our unique meetings & events concept). Opening in Summer 2025, The Hoxton Edinburgh will be our first property in the Scottish capital, followed by another exciting opening in Dublin in late 2025. Job Description What you'll do… With the support of the Regional Director of Revenue, you will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met. Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations. Chair the weekly Revenue Meeting for your assigned property(ies) to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability. Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy, and reporting. Regularly collaborate with General Manager and Sales, Brand and Digital teams on high level strategy decisions across market segments and distribution channels. Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business. Responsible for weekly, monthly, and ad-hoc data analysis and reporting. Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.). Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability. Prepare annual hotel revenue budget and maintain ongoing results analysis. Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis. Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators. Maintain strong relationships with third-party partners including OTA market managers. Oversee channel management including rate loading and inventory management. Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system. Qualifications What we're looking for... You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud or V5, IDeaS G3 RMS, and Travelclick CRS experience is preferred. Previous experience as a Revenue Manager in a hotel or cluster environment is required. London experience is preferred. You take ownership, solve problems, and make effective decisions. You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once. You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines. You’re looking for a place where you can be you: no clones in suits for us. Just like us, you leave your ego at the door and help get things done. You want to be part of a team that works hard, supports each other, and has fun along the way. You are fluent in English. If you speak another language even better but not required. Additional Information What’s in it for you… The opportunity to join an exciting hospitality brand, develop your revenue and leadership skills and have a real impact on the success of your assigned hotels. Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts and free stays across the entire Ennismore family (which you get to keep even if you decide to leave us!) A competitive package and plenty of opportunity for development. Department: Revenue Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
We are searching for a friendly and energetic Runner to join our team in one of the UK’s leading restaurant brands. Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. Benefits & Rewards: - Competitive Industry pay (Hourly + Tronc) - A Management Career Development Program, which includes online and practical assessments. - Extra holiday allowance for length of service, up to 5 extra days after 5 years. - 50% staff discount for you and up to 3 friends when you dine in our restaurants. - Celebrate career anniversaries with a gift voucher to dine in our restaurants. - You can take your Birthday as a day off - Guaranteed! - Refer and Friend Bonus - Access to discounts on 100s of retailers, health, entertainment, travel & more - Guaranteed 20 hours minimum contract Key elements of your role as Runner includes assisting waiters in taking and relaying orders to the kitchen, keeping tables, chairs and counters clean, preparing new tables ready for service and maintaining mise en place stations. About you: You’re an energetic team player with a hands-on approach to your tasks. You’re passionate about delivering a friendly and professional service. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are searching for a friendly and energetic Runner to join our team in one of the UK’s leading restaurant brands. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Runner includes assisting waiters in taking and relaying orders to the kitchen, keeping tables, chairs and counters clean, preparing new tables ready for service and maintaining mise en place stations. About you: You’re an energetic team player with a hands-on approach to your tasks. You’re passionate about delivering a friendly and professional service. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Trainee Dental Nurse – No Experience Needed Job Type: Full-Time, Permanent Location: Multiple practices with excellent transport links Looking to start your career in dental nursing? Join a team that will support, train and inspire you every step of the way. We are a welcoming, modern dental group committed to delivering outstanding care to every patient. Our practices are designed to help people feel at ease from the moment they walk in, and we believe in building real connections with our patients to improve their experience, confidence, and oral health. Now we’re looking for enthusiastic individuals who want to start or continue their journey as a Trainee Dental Nurse. Whether you’ve already started your dental nursing course or are completely new to the profession, we’d love to hear from you. What We’re Looking For: - Proof of enrolment (or enrolment letter) for a GDC-approved dental nurse course - Eligibility to work in the UK (including National Insurance number) - Willingness to begin or continue Hepatitis B vaccinations - Enhanced DBS check (or willingness to obtain one) - Basic understanding of infection control and decontamination - Organised and reliable – able to assist with patient records, notes, and admin - A team player who is calm under pressure and eager to learn - Comfortable helping with reception and front-desk tasks when needed - No previous dental experience is required – full training will be provided. What You’ll Be Doing: - Supporting dentists during patient treatments - Ensuring treatment rooms are clean, safe and well-stocked - Helping patients feel comfortable before, during and after appointments - Managing instruments, materials and stock - Learning valuable clinical and patient-care skills as you train What You’ll Get: - Full support and training in a friendly, professional environment - Access to ongoing development opportunities once qualified - Health and wellbeing benefits, including Employee Assistance Programme and virtual GP - Up to 30 days of annual leave with service (plus bank holidays) - Discounts on gyms, restaurants, retail and more
At Gerry's Hot subs, we serve up delicious sandwiches with fast service and hometown pride. We're a busy, high-energy spot that values teamwork, consistency, and customer satisfaction. Now , we're looking for a strong Assistant manager to help lead the crew and keep things running smooth every shift. Assit in day to day operations Lead shifts and support staff Ensure food quality, cleanliness, and great customer service Step in when the Manager is off-site We are looking for experience in food service, retail and leadership Food safety knowledge is a plus Flexible scheduling Weekends
We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: - Greet and assist customers with warmth, professionalism, and attention to detail - Handle customer inquiries and take orders in person, online, and via phone - Upsell and cross-sell products based on customer preferences - Manage till operations and handle cash/card transactions accurately - Coordinate with the kitchen team to ensure timely order preparation and delivery - Assist in maintaining the cleanliness and visual presentation of the front area - Package cakes with care and attention - Help manage order tracking and customer follow-ups when needed - Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: - Friendly, approachable, and confident in engaging with customers - Excellent communication skills in English (additional languages are a plus) - Detail-oriented and reliable under pressure - Positive attitude and strong team spirit - Willingness to learn and grow within a creative, fast-paced environment - Previous experience in retail, hospitality, or customer service is an advantage - A natural sense of presentation and appreciation for cakes and aesthetics ** Note:** We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: - Staff discounts on cakes and treats - Supportive, friendly working environment - In-house training and development - Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!
BARTENDER - THE GEORGE - JKS PUBS - Up to £14ph Schedule - Full Time/ Part Time Experience - Previous experience within a quality Bar or Pub JKS are seeking a Bartender to join the team at The George, in Fitzrovia. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Bartender looking for a new role in an award winning, critically acclaimed group. JKS Pubs Group The Cadogan Arms Voted in the UK's Top 50 Gastro Pubs The Cadogan Arms is a much-loved Chelsea institution, restored to its former glory with a renovation that pays homage to the public house’s two centuries spent serving the local community. Comprising a bustling ground floor bar, an opulent dining room, and downstairs space ‘The Rose Room’. The location is headed up by Managing Director Dom Jacobs, with food by Culinary Director James Knappett. The menu at The Cadogan Arms focuses on simply prepared British produce, celebrating the provenance of locally sourced fish, meat, and fresh vegetables, as well as sharing roasts on Sunday. Drinks range from cocktails to a carefully curated wine list, and a comprehensive beer list which includes a bespoke British Pilsner from Cornwall’s Harbour Brewing, specially commissioned for The Cadogan Arms. The George The George is an 18th-century, Grade II listed public house on Great Portland Street, Fitzrovia. Spanning two floors, gilded Victorian mirrors, enamel paintings, and oak panelling remain unchanged, thanks to careful stewardship over the centuries. Large regency windows overlook the hustle and bustle of Great Portland Street, with original architectural details throughout and several private and semi-private spaces available for private hire. Befitting of a modern London public house, the all-day dining menu features snacks and starters, ideal for sharing and best enjoyed with a pint, heartier dishes, including chops and steaks from the charcoal grill, sandwiches, and pub classics, and indulgent desserts such as the Sticky Toffee Pudding and Hot Chocolate Fudge Sundae Banana Split. On the bar, house signatures include Guinness, Irish Whiskey and Irish Coffees, served alongside cask ales, craft beers, seasonal cocktails, and an extensive wine list The Position The right Bartender will be passionate and knowledgeable about beers, whisky and cocktails, and have a good background in high volume restaurants and bars, whilst delivering exceptional guest experiences with personality and flair. The Successful Bartender will have: Prior experience as a Bartender within a fast paced-quality restaurant or bar; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for beverage, food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Employee referral scheme - paying up to £600 per referral Staff parties & long service awards The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.
Job Description: We are looking for a highly organized and proactive Administrative Assistant to support our office operations. This is an excellent opportunity for someone with great organizational skills who is eager to start a career in administration. No prior experience in an admin role is required – full training will be provided. Key Responsibilities: Maintain tidy and organized digital and paper filing systems Respond to emails and telephone enquiries in a professional manner Schedule meetings and appointments, and keep calendars updated Input data accurately into company systems or spreadsheets Prepare simple documents, reports, and presentations Support the team with day-to-day admin tasks and errands Order and manage office supplies and equipment Help maintain a clean and efficient office environment What We’re Looking For: Excellent organizational and time management skills A strong attention to detail Good communication skills, both written and verbal Basic computer skills (email, internet, Microsoft Word/Excel or Google Docs/Sheets) A positive attitude and willingness to learn Ability to multitask and stay calm under pressure Desirable but Not Essential: Previous experience in retail, hospitality, or customer service Familiarity with using spreadsheets or email systems Interest in developing a career in office or business administration What We Offer: Full training and ongoing support A friendly, supportive working environment Opportunities to grow within the company Flexible working hours
Key Responsibilities: Customer Service & Shop Operations Prepare and serve a range of drinks including coffee, tea, bubble teas, and our signature pistachio specials Assist with food service including cakes, light bites, and snacks Deliver warm, friendly, and efficient service to customers Take orders using a POS system, handle cash/card payments accurately Keep the shop floor, seating area, and service counter tidy and presentable at all times Cleaning & Hygiene Perform daily and periodic cleaning tasks: wiping surfaces, cleaning machines, sweeping/mopping floors, and maintaining the toilets (if applicable) Follow health & safety and food hygiene procedures Monitor stock of cleaning and kitchen supplies and report when running low Business Development & Creativity Suggest new drink, ice cream, or cake ideas in line with customer preferences and seasonal trends Help plan and execute small marketing activities (e.g. in-store promos, social media posts, loyalty offers) Support with identifying local business partnerships, events, or delivery platform opportunities Take initiative to observe customer behavior and report suggestions for improvement in service, layout, or offerings About You: Essential: Positive attitude, friendly personality, and strong communication skills Punctual, trustworthy, and willing to learn Basic food hygiene knowledge (training can be provided) A team player who can also work independently Keen interest in coffee, bubble tea, or desserts Desirable: Previous experience in a café, dessert shop, or food retail environment Creative flair for drinks and dessert presentation Interest in marketing, social media, or small business growth Fluent in English (additional languages a plus) Perks & Benefits: Staff discount on drinks, food, and ice cream Friendly, supportive environment Opportunities to grow into a supervisor or creative/product development role Be part of a small business where your ideas genuinely make a difference
Assistant Reception Manager 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with Bupa - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1,000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: - Ensuring the smooth and efficient running of the reception area at all times. - Supervising the team and ensuring the highest standard of customer service is upheld at all times. - To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: - Significant experience in a similar position is essential - Experience of working in a luxury boutique hotel, restaurant or private member’s club. - Ability to demonstrate and instill exceptional customer service standards The working hours: - Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. - The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
Sky Garden is a high quality, high volume venue looking for an experienced super star to join our team! We are looking for for great people to join our team running the Sky Garden Bars in the daytime. This position requires working pretty much in every position that hospitality has to offer. From being a Barista in the morning to a Cocktail Bartender in the afternoon. If you think that's you then don't hesitate and get in touch now! Requirements: -Minimum 6 months working as a barista/bartender in a similar daytime/retail environment. -Good knowledge of cocktails -Good Barista skills -Availability to work early mornings and weekends. The Benefits & Your Career ahead -Amazing training opportunities, management development program, apprenticeship scheme etc. -40% discount across all our restaurants and bars. -Paid food allowance. -Excellent career development opportunities including a personalised development plan offering a clear progression route – whether that be as a Sommelier, Restaurant Manager or Bar Manager. Retail Assistant at Sky Garden managed by RHC.
💰 Salary: £31,300 per annum 📍 Location: Sir Devonshire Square, City of London 🕒 Working Hours: 40 hours per week Welcome to Sir Devonshire Square – a bold, beautiful boutique hotel just steps from Liverpool Street Station. We are the UK’s first hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe’s coolest neighbourhoods. We are now looking for a Duty Manager to guide the Front Office team with clarity and kindness, ensuring service feels natural and personal. What You Can Look Forward To 🟠 Extra time for you – Take up to 3 bonus days off every year (your birthday, moving day, and flex day) 🟢 Mind & body perks – Free fitness classes and a supportive environment 🟡 Financial wellbeing – Enhanced sick pay, retail discounts, and great rates on stays across our hotels 🔵 Feel-good moments – Paid volunteer day and regular team socials 🔴 Room to grow – Brilliant learning opportunities and career pathways across the UK and Europe Your Role as Duty Manager Lead the Front Office team during your shift, keeping energy high and service seamless Solve unexpected issues with confidence and empathy, always putting the guest experience first Stay connected with all departments, helping the whole hotel run smoothly Coach and guide team members to grow and feel supported Welcome and assist guests in a warm, professional, and personal way What We Are Looking For Previous experience in a hotel supervisory or management role Confidence in handling guest feedback with calm, clarity, and care Ability to lead by example and communicate clearly Comfortable working different shifts, including evenings and weekends A collaborative spirit and a real passion for hospitality Not sure if your experience ticks every box? That is okay. If this role excites you and you are eager to learn, we would love to hear from you. Our Hiring Journey Quick 15-minute call with People & Culture Meet our Front Office Manager If it feels like the right match, we will send you an offer Ready to Help Us Create Unforgettable Stays the Sircle Way? Apply now and join us in making everyday service feel extraordinary. We are proud to be an equal opportunities employer. If you need adjustments to the process, please contact us via the chat – we are here to help. Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas. Sir Hotels Sir Hotels is a boutique hotel collection founded in Amsterdam in 2013 with Sir Albert. The collection has continued to grow with a second property in Amsterdam and further openings in Berlin, Barcelona and Prague - and now London. Sir Hotels caters to those who are looking for authentic stories and distinctive locations. Each hotel has stunning interior design, exceptional restaurants and bars and specialises in providing guests unique experiences on and off property.
Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the worlds most iconic locations. About the Venue: Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. The Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces. An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience. Fenchurch, poised on level 37 of the iconic Sky Garden, Fenchurch Restaurant showcases RHC’s commitment to delivering culinary excellence and impeccable service. In acknowledgement of our ambition, Fenchurch has been awarded two AA rosettes as well as the Best of Award of Excellence from the Wine Spectator Awards. Role Purpose: £15.21 per hour Iconic London Location On the job training and development Meal allowance paid per shift We're looking for an experienced Host/Hostess to join our amazing team at Fenchurch Restaurant atop the 'Walkie Talkie' building. You will be the first point of contact for our esteemed guests, ensuring they are greeted in a friendly and timely manner: You will deliver friendly, efficient customer service for all our guests whilst dealing with reservations and enquiries. You will be well presented, engaging and possess excellent communication skills, be creative, innovative and willing to go the extra mile to ensure every guest has a memorable experience. You will have experience as Receptionist / Host / Hostess from a similar fine dining environment and be used to dealing with high profile guests. We have a brilliant team, with a positive, encouraging atmosphere and the opportunity to progress - the sky's the limit! What's in it for you? Excellent training on site and externally including food and wine tastings Staff meal allowance £3.50 per shift / £7 if you're on a double Staff socials, days out, dinners and supplier trips 40% Food and Beverage discount across our restaurants and bars Management development program Employee assistance helpline 24/7
We’re looking for a Cocktail Bartender to join our Turtle Bay Family. Our Bartenders are the life and soul of the party, they deliver the best cocktail recommendations, good vibes and Caribbean Good Times! As a member of our bar team, you’ll learn how to free-pour, multi-pour and make endless delicious cocktails whilst developing your confidence and making friends for life! Our benefits… Tronc tips Fast progression and endless opportunities – from Bartender, to Head Bartender, Trainee Assistant Manager and upwards! Unlimited soft drinks on shift Experience a taste of the Caribbean on every shift with our subsidized team food menu 70% discount at our restaurants for you and up to 6 friends Access to wages before pay day with Hastee Pay Turtle Talent referral bonus scheme – up to £1,000 bonus for successful referrals! Flexible working hours & student-friendly roles Team socials and events – think HUGE company-wide parties! You’ll be invited to our annual Bay Rocks festival with lots of free cocktails, tasty street food and headline acts Regular team incentives and rewards Exclusive team discounts from hundreds of retailers Loyalty bonuses Enhanced maternity pay 24-hour employee helpline Wellbeing Champions in each restaurant to support our teams Caribbean Good Times It is really that simple! For us food and drink are just two of our ingredients. We’re in the business of ‘Making People Happy!’ Simply put, Turtle Bay is driven to be the best place for a “Caribbean Good Time”. The Caribbean is one of the most diverse places in the world and it is filled with cultural celebration. At Turtle Bay, we celebrate individuality, recognise differences and embrace the culture of the Caribbean to deliver a magical experience for our guests.
Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the worlds most iconic locations. About the Venue: Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. the Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces. An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience. Fenchurch Restaurant, poised on level 37 of the iconic Sky Garden, showcases RHC’s commitment to delivering culinary excellence and impeccable service. In acknowledgement of our ambition, Fenchurch has been awarded two AA rosettes as well as the Best of Award of Excellence from the Wine Spectator Awards. Role Purpose: Up to £15.71 per hour, depending on experience. Plus paid meal allowance As Bartender, you’ll work with our amazing bar team and craft inspired cocktails that complement our impressive menus, and help drive the guest experience to new heights. We value personality, passion, and some knowledge of cocktails—but above all, a dedication to making every guest feel special. What you’ll get: Brilliant employee recognition programs, incentives and rewards. Further Training & Career Development - with prospects across our expanding business. WSET and management development program. Staff days out, dinners and supplier trips. 40% Food and Beverage discount across the group as well as daily meal allowance. Further Training & Career Development - with prospects across our expanding business. Brilliant £300 employee referral scheme. Pension Scheme & Employee assistance helpline.
ONLY APPLY IF YOU HAVE RELEVANT EXPERIENCE IN A FAST PACED PUB OR BAR As Assistant Manager, you’ll be at the heart of our management team helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. We boast a number of historic pubs that have seen hundreds of years of famous patrons passing through the doors, from Dickens drawing inspiration in the thick of Victorian London, to Frances Crick announcing the world-changing discovery of DNA. Our pubs are steeped in rich history but blend tradition with forward-thinking innovation, serving up pub classics made with care and delivering good, old-fashioned service. Additional Information We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Free employee assistance program – mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! Wagestream – access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… What you'll do as an Assistant Manager... Support the General Manager in the day to day running of the business and leading the business in their absence. Bring our brand to life by leading the team in delivering amazing experiences for our customers Act as a role model for the team support with training and development Be a champion of brand standards & ensure customer & team safety at all times What you'll bring... You'll be passionate about delivering amazing experiences for customers You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people An ability to think on your feet and adapt to whatever challenges arise during a busy shift A keen eye for every small detail and a desire to uphold high standards in all that you do
BARBACK - THE HOUND - JKS PUBS NEW PROJECTS Salary - Up to £12.50ph Schedule - Part-Time Experience - Previous experience within a quality Bar or Pub JKS are seeking a Bartender to join their new opening, The Hound, in Chiswick. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Barback looking for a new role in an award winning, critically acclaimed group. JKS Pubs Group The Cadogan Arms Voted in the UK's Top 50 Gastro Pubs The Cadogan Arms is a much-loved Chelsea institution, restored to its former glory with a renovation that pays homage to the public house’s two centuries spent serving the local community. Comprising a bustling ground floor bar, an opulent dining room, and downstairs space ‘The Rose Room’. The location is headed up by Managing Director Dom Jacobs, with food by Culinary Director James Knappett. The menu at The Cadogan Arms focuses on simply prepared British produce, celebrating the provenance of locally sourced fish, meat, and fresh vegetables, as well as sharing roasts on Sunday. Drinks range from cocktails to a carefully curated wine list, and a comprehensive beer list which includes a bespoke British Pilsner from Cornwall’s Harbour Brewing, specially commissioned for The Cadogan Arms. The George The George is an 18th-century, Grade II listed public house on Great Portland Street, Fitzrovia. Spanning two floors, gilded Victorian mirrors, enamel paintings, and oak panelling remain unchanged, thanks to careful stewardship over the centuries. Large regency windows overlook the hustle and bustle of Great Portland Street, with original architectural details throughout and several private and semi-private spaces available for private hire. Befitting of a modern London public house, the all-day dining menu features snacks and starters, ideal for sharing and best enjoyed with a pint, heartier dishes, including chops and steaks from the charcoal grill, sandwiches, and pub classics, and indulgent desserts such as the Sticky Toffee Pudding and Hot Chocolate Fudge Sundae Banana Split. On the bar, house signatures include Guinness, Irish Whiskey and Irish Coffees, served alongside cask ales, craft beers, seasonal cocktails, and an extensive wine list The Position As Barback you'll have a good background in high volume restaurants and bars, and thrive in a fast-paced environment. There are great opportunities for growth and career development for the successful Barback. The Successful Barback will have: Eagerness to roll your sleeves up and get stuck in; Passion for beverage, food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Employee referral scheme - paying up to £600 per referral Staff parties & long service awards The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.
Are you ready to step into a leadership role with an exciting, fast-growing Italian focaccia brand? At Bread & Truffle, we’re all about authentic flavors, high-quality ingredients, and an unbeatable team spirit! If you love great food, great people, and great opportunities, this is the role for you! Why You’ll Love This Job: ✅ Work with an amazing team that feels like family ✅ Earn fantastic bonuses when the team smashes targets ✅ Be part of a growing brand that’s making waves in food retail ✅ Hands-on leadership in a dynamic, fun, and fast-paced environment ✅ Enjoy flexibility with up to 45 hours per week What You’ll Be Doing: 🔥 Leading the team to deliver top-notch customer service and delicious Italian treats 🔥 Keeping operations running smoothly, from opening to closing 🔥 Making sure our focaccia is always fresh, tasty, and beautifully presented 🔥 Driving sales and helping the team hit exciting goals 🔥 Managing inventory & ordering, so we’re always stocked with the best ingredients 🔥 Training & inspiring your team to grow and develop their skills What We’re Looking For: ⭐ Someone with leadership skills and a passion for great food ⭐ Experience in food retail, hospitality, or restaurant management ⭐ A positive, can-do attitude and the ability to work in a fast-paced setting ⭐ Flexibility to work 45 hours a week, including weekends and evenings ⭐ A love for Italian cuisine and a drive to make every customer’s experience amazing What’s In It For You? 💰 Competitive salary + juicy team bonuses 🚀 Opportunities to grow with us as we expand 🎉 A fun, supportive, and high-energy team environment 🍕 The chance to work with mouth-watering, high-quality Italian ingredients If you’re ready to take the next step in your career and be part of something exciting, apply today! We can’t wait to meet you! 🙌💥
SENIOR BARTENDER - THE HOUND - JKS PUBS - Up to £14.50ph Schedule - Full Time/ Part Time Experience - Previous experience within a quality Bar or Pub JKS are seeking a Senior Bartender to join our new opening, The Hound, in Chiswick. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Bartender looking for a new role in an award winning, critically acclaimed group. JKS Pubs Group The Cadogan Arms Voted in the UK's Top 50 Gastro Pubs The Cadogan Arms is a much-loved Chelsea institution, restored to its former glory with a renovation that pays homage to the public house’s two centuries spent serving the local community. Comprising a bustling ground floor bar, an opulent dining room, and downstairs space ‘The Rose Room’. The location is headed up by Managing Director Dom Jacobs, with food by Culinary Director James Knappett. The menu at The Cadogan Arms focuses on simply prepared British produce, celebrating the provenance of locally sourced fish, meat, and fresh vegetables, as well as sharing roasts on Sunday. Drinks range from cocktails to a carefully curated wine list, and a comprehensive beer list which includes a bespoke British Pilsner from Cornwall’s Harbour Brewing, specially commissioned for The Cadogan Arms. The George The George is an 18th-century, Grade II listed public house on Great Portland Street, Fitzrovia. Spanning two floors, gilded Victorian mirrors, enamel paintings, and oak panelling remain unchanged, thanks to careful stewardship over the centuries. Large regency windows overlook the hustle and bustle of Great Portland Street, with original architectural details throughout and several private and semi-private spaces available for private hire. Befitting of a modern London public house, the all-day dining menu features snacks and starters, ideal for sharing and best enjoyed with a pint, heartier dishes, including chops and steaks from the charcoal grill, sandwiches, and pub classics, and indulgent desserts such as the Sticky Toffee Pudding and Hot Chocolate Fudge Sundae Banana Split. On the bar, house signatures include Guinness, Irish Whiskey and Irish Coffees, served alongside cask ales, craft beers, seasonal cocktails, and an extensive wine list The Position The right Bartender will be passionate and knowledgeable about beers, whisky and cocktails, and have a good background in high volume restaurants and bars, whilst delivering exceptional guest experiences with personality and flair. The Successful Bartender will have: Prior experience as a Bartender within a fast paced-quality restaurant or bar; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for beverage, food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Employee referral scheme - paying up to £600 per referral Staff parties & long service awards The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.
About us We are an exciting and dynamic wine bar, bottle, and grocery shop seeking a passionate and skilled Front of House (FOH) team member to join us! Our ideal candidate is looking to evolve within the company and grow the business along our side. We source the finest ingredients and produce from the very best suppliers around different countries such as the UK, France, Italy, Portugal, Spain.. and others. Quality, traceability, transparency, and sustainability are the keys to what we believe in and what is important for us to share with our people. This is an exciting opportunity to work in a young and vibrant environment where you will be responsible for providing exceptional customer service and promoting our selection of artisan food products like cheeses, meats, wines, and spirits. You Are: Fluent in English (French is a plus, but not required) Dynamic, independent, and organized, with a positive attitude Serious, meticulous and steady, with strong problem-solving abilities Sales-oriented with an eye for detail Enthusiastic about food, wine, and connecting with people Excited to learn and grow within a young, evolving company Ideally interested in nutrition-health, biodynamic production, and sustainability Confident in a fast-paced environment with strong multitasking abilities Eligible to work in the UK You Have: Excellent customer service skills Strong communication and interpersonal skills Prior experience in retail or hospitality Knowledge of wine and food pairings and industry trends A passion for and a willingness to learn more about wine and other products A professional appearance at all time The Level 1 or 2 WSET qualification (but not required) Your Responsibilities: Welcome and assist customers with their needs and guide them through the Bermondsey Corner experience Provide wine and food pairing recommendations based on customer preferences and budgets Share educational information about our products and build relationships with customers Maintain up-to-date knowledge of our products, including tasting notes and origins Assist with inventory management, supply orders, and restocking Process payments using our POS and CRM systems Keep the shop clean, tidy, and visually appealing Open/close the store following the guidelines Ensure compliance with licensing, hygiene, and health & safety regulations Work as part of a team to create a positive, welcoming atmosphere for customers Your Mission: Develop a deep understanding of the wines, cheeses, and other products we offer Support the management in achieving sales targets and key business goals Assist with the organization and possible execution of wine tastings, workshops, and in-store events You could assist in marketing initiatives and promotional events to attract new customers and boost sales If you're passionate about wine, food, and customer service, and are ready to thrive in a fast-paced, evolving environment, we'd love to hear from you! We offer: We offer a competitive salary (depending on experience and motivation). Benefits: Enrollment in the retirement savings plan Discounted or free food Employee discount (drink and food) Attractive employee discount at our sister company Comptoir Bakery for lunch when on shifts 28 days paid holidays + Bank holidays Opportunities to diversify into managing other areas of the business from marketing to back-office and event organization Regular wine and spirit tasting opportunities Friendly and exciting working atmosphere Team + work events The Salary Includes: Annual Salary Share of the service charge If you are enthusiastic about wine and food, enjoy providing exceptional customer service, and would love to work in a young, friendly atmosphere we encourage you to apply for this exciting opportunity.
Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Head Waiter/Waitress at Fallow, you will play a key leadership role in delivering an exceptional dining experience, ensuring seamless service, and mentoring the front-of-house team. With a deep understanding of our menu, service standards, and guest expectations, you will lead by example to create a warm, professional, and memorable experience for every guest. Key responsibilities: - Oversee and support the front-of-house team to maintain outstanding service standards. - Provide warm, attentive, and knowledgeable service, ensuring guests feel valued. - Guide guests through the food and drink menus with expert recommendations and pairings. - Coordinate with the kitchen and bar teams to ensure smooth communication and timely service. - Maintain high levels of organization, cleanliness, and adherence to health and safety regulations. - Assist in training and mentoring junior team members, fostering a culture of excellence. - Handle guest inquiries, requests, and concerns with professionalism, ensuring swift resolution. - Support management with service operations, including opening and closing procedures. About you: - Proven experience as a Head Waiter or senior front-of-house role in a high-quality, fast-paced restaurant. - Passion for hospitality, food, sustainability, and delivering outstanding guest experiences. - Strong leadership, communication, and interpersonal skills. - Attention to detail, problem-solving ability, and the capacity to thrive under pressure. - A proactive, team-oriented attitude with a commitment to continuous improvement. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - No structured uniform, celebrate your individuality. - Staff meal during your shift. - Holiday increment with length of service. - Enhanced parental leave. - Sabbaticals. - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Yiewsley Food Centre, a growing and customer-focused retail business, is seeking a dedicated and experienced Sales Supervisor to oversee daily store operations and drive performance within our team. This is a fantastic opportunity for a motivated individual to contribute to the continued success and development of our business. Key Responsibilities: Oversee and ensure smooth daily retail operations. Plan shift schedules, allocate tasks, and monitor staff productivity. Supervise sales and floor staff, providing support, coaching, and performance feedback. Monitor sales trends and adjust work plans accordingly to meet targets. Deliver exceptional customer service and handle customer concerns efficiently. Collaborate with management and departments to solve operational issues. Recommend staffing needs and assist in recruitment and training processes. Prepare reports on team performance and operational matters. Support planning for business growth and development strategies. ** Requirements**: Minimum 3 years of experience in a similar supervisory role in retail (preferred). Strong leadership, organizational, and multitasking abilities. Excellent communication and customer service skills. Familiarity with retail operations, compliance, and health & safety regulations. Proficiency in Microsoft Office and basic financial reporting. Ability to work well under pressure and solve problems effectively. Hour: 37.5 Hours per/week If you are a skilled retail supervisor looking for a dynamic and fast-paced working environment and are ready to take on a new challenge, we want to hear from you! To apply, please submit your CV outlining your relevant experience and qualifications.
Junior Stylist - Full Time Position Location: Fulham, London (Close to Chelsea Harbour) About Our Salon We are a boutique salon specialising in premium hair services including extensions, colour techniques, and hair & scalp therapies. Catering to a discerning, high-end clientele in the prestigious Fulham area, our salon provides exceptional care in a luxurious environment. We pride ourselves on helping our affluent clients achieve their hair goals with personalised service and the highest quality products. The Role We're seeking a passionate and motivated Junior Stylist to join our growing team. This role offers an excellent opportunity for career development in a supportive environment where creativity and technical skills are nurtured and rewarded. Key Responsibilities - Assist with and perform hair services including blow dries, root colours, and highlights - Support senior stylists during complex colour treatments and extension applications - Build strong relationships with our wealthy clientele through engaging consultations - Confidently explain techniques, products and style visions to discerning clients - Create a welcoming atmosphere through friendly, personable yet professional service - Deliver a premium salon experience befitting our high-end clientele - Maintain a clean, tidy, and luxurious salon environment - Provide exceptional customer service at every client touchpoint - Participate in ongoing training programmes to develop technical skills - Support the salon's retail strategy and premium product recommendations - Manage appointments and client records efficiently Training & Development Opportunities Comprehensive training in our specialist hair extension services Full training on all our signature hair and scalp treatments Regular advanced training in colour techniques and application Professional blow dry and styling masterclasses Optional specialised training in hair extension production: Weft making techniques - Micro rings application and production - Keratin bond creation and application Essential Qualities NVQ Level 2 in Hairdressing (minimum qualification) Vibrant, outgoing personality with natural people skills Exceptional customer service and client care abilities Confidence to communicate hair visions and ideas to clients Strong consultation skills to understand and interpret client needs Professional demeanour suitable for our high-end clientele Experience in or adaptability to a luxury service environment Genuine passion for the hair industry and current trends Excellent communication and interpersonal skills Ability to work collaboratively in a team environment Commitment to ongoing professional development Positive attitude and strong work ethic Flexibility and willingness to learn Hours & Working Pattern Full-time position (35-40 hours per week) Monday to Saturday with flexible scheduling options Some evening work may be required for special events Benefits Package Comprehensive salon services benefit (hair services included) Regular complimentary nail appointments Extensive free training and educational courses Pension contributions Wellness package including Third Space gym membership (company contribution) Career progression opportunities Staff discount on professional products How to Apply Please submit your CV and cover letter outlining your experience and why you would be a great fit for our salon. We look forward to hearing from you! We are an equal opportunity employer and value diversity at our company.