Trabajos personal shopper en Reino Unido

We’re looking for an HR Advisor who’s as people-savvy as they are proactive. sSomeone who can balance empathy with expertise and thrives in a fast-paced, ideas-driven environment. Partnering closely with our Head of People, you’ll be a go-to for our teams. Guiding, coaching, and supporting across the full HR spectrum. From championing great employee experiences to helping us navigate the ever-evolving world of work, you’ll play a key role in keeping our culture strong and our people inspired. If you’ve built a solid HR foundation and are ready to stretch your skills in a dynamic setting, this is your opportunity to grow, make an impact, and shape the future with us. People are at the heart of our business and this is an exciting time to be in HR and support the Agency in adapting to the future of work. Key Responsibilities: • Provide a full range of general HR support to employees, managers and various stakeholders, offering clear, well-informed advice and escalating issues to the Head of People., • Develop strong and trusted line manager relationships, and coach managers in a way that builds management capability., • Effectively manage low level Employee Relations matters in compliance with local legislation and HR best practice, providing professional advice to managers and escalate to the Head of People where necessary., • Attend formal meetings as the HR Representative in the capacity of note-taker and create the relevant paperwork (e.g. invites and outcome letters)., • Actively monitor and analyse attendance. Coaching managers to manage attendance, including Occupational Health referrals and identify cases of potential concern with the Head of People and managers., • Manage employee lifecycle processes including onboarding of new hires, HR inductions, contract amendments, fixed-term contract extensions and resignation processes., • Ensure regular auditing and compliance with personnel files and related HR documentation, maintaining accurate records in accordance with company policies and local market legal requirements., • Track and monitor the probationary review process and contract extensions or expiration., • Keep HR, FTC and Probation Trackers and resourcing forecasting up-to-date., • Carrying out maternity, shared parental and parental leave meetings and processes., • Support with key annual processes, i.e. annual performance review, promotion and pay reviews., • Handle benefits queries (e.g., pensions, health insurance, EAPs) and changes to ensure our employees and intranet are updated in a timely manner., • Coordinate client secondments., • Complete exit interviews and identify trends., • Support the monthly payroll validation process and ensure accurate tracking/logging of new starters, leavers, changes to contractual agreements, and Right to Work checks., • Check relative employee data is logged into the relevant systems in a timely manner and in time for monthly payroll validation., • Promote inclusivity and wellbeing through engagement initiatives., • Assist with ad-hoc projects including learning & development and employee engagement., • Any other duties that may be required to ensure the efficient operation of the Teams you are supporting., • Actively manage your own personal training and development, identifying any suitable development opportunities. What we're looking for: • 3–5 years’ experience in an HR Generalist role with exposure to performance management, employee relations, compensation and learning and development., • Strong written and verbal communication skills, with the ability to engage confidently across levels and cultures., • Have a thorough understanding of employment law and policies and ability to use and advise on these in a commercial and pragmatic way., • Be able to demonstrate an in-depth knowledge of typical HR process and procedures and systems., • Ability to maintain discretion and confidentiality at all times, • Strong attention to detail., • Strong organisation and time-management skills., • Analytical and process-oriented mindset with a passion for efficiency and continuous improvement., • Evidence of resilience, adaptability, with a solution-oriented approach. The Agency… Welcome to Cheil, based in London and Chertsey - a group of thinkers and doers who make things that move. We build campaigns. Shops. Robots. One-of-a-kind-experiences. Anything that transports people, brands and products rooted in digital innovation. It’s an approach that’s seen us partnering with the likes of Absolut, Coca-Cola, Samsung and Jaguar Land Rover, creating enduring ideas for any marker – and within any medium. As a full service agency we’ve got plenty of experience in shopper marketing, experiential, traditional advertising, social, retail design and sponsorship – awards to show for it, too. In the past few years we’ve earned our share of Cannes Lions, Clios, POPAIs and Kinsale Sharks. As part of Cheil Worldwide, Cheil UK plays its part in one of the world’s biggest agency networks – comprising 53 offices and eight affiliates in 42 countries globally. The perks you can take advantage of in return… • A competitive salary, • 25 days holiday, • 1 extra day off for moving house, • 3 extra days off for wedding or Civil Partnership, • Discounted Samsung products, • Discretionary company bonus scheme, subject to bonus scheme rules, • Money off gym membership, • Stakeholder pension, • Group Income Protection, • Private medical insurance, • Dental insurance, • Life Assurance, • Employee Assistance Programme, • Cycle to work scheme

Job Description Title: Sales Associate - Bluewater John Lewis Full-Time Reports To: Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Assistant Manager - New Bond Street London Reports To: Store Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of the boutique leadership team, the Assistant Store Manager plays a vital role in supporting the Store Manager to lead business operations, deliver exceptional service, and drive team development. This position helps to maintain Longchamp’s standards of excellence across all areas of boutique performance. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices The Assistant Store Manager supports a culture of integrity, performance, and team collaboration, ensuring that every customer experience reflects Longchamp’s luxury heritage. Job Purpose To support the Store Manager in all aspects of boutique management—including sales performance, team leadership, operations, and client engagement—while acting as a role model of Longchamp’s values and standards. The Assistant Store Manager leads day-to-day floor operations and ensures smooth, efficient, and client-centred service. Key Responsibilities Team Leadership & Development • Lead and motivate the sales team during daily operations, • Support recruitment, onboarding, and training of team members, • Conduct daily briefings, performance coaching, and mentorship, • Create a motivating environment focused on team growth and development, • Act as the Store Manager in their absence, ensuring leadership continuity Client Experience & Clientelling • Maintain the highest standard of personalized luxury service, • Encourage and monitor CRM engagement, including new client capture and VIP retention, • Resolve elevated client concerns with professionalism and brand alignment, • Coach staff on building long-term customer relationships through exceptional service Sales & Commercial Objectives • Support the achievement of daily, weekly, and monthly sales goals, • Monitor individual and team KPIs; drive improvement through action plans, • Identify commercial opportunities on the sales floor and in client behaviour, • Ensure full engagement in store campaigns and product launches Operations & Compliance • Oversee stock management, deliveries, and transfers, • Ensure store opening, closing, and cash-handling procedures are executed properly, • Uphold loss prevention protocols and ensure audit compliance, • Assist with workforce planning and administrative tasks as delegated Visual Merchandising & Brand Representation • Ensure consistent adherence to visual merchandising guidelines, • Collaborate with VM team to execute floor set changes and in-store animations, • Maintain a premium environment reflective of the brand’s aesthetic, • Support the integration of marketing and visual initiatives into the store experience Skills & Qualifications • 3–5 years of experience in luxury or premium retail, • At least 1–2 years in a supervisory or assistant management role, • Strong leadership and coaching skills, • Proficiency in sales reporting, CRM, and inventory systems, • Excellent communication and interpersonal abilities, • Fluent in English; other languages a plus, • Proficient in MS Office and retail POS platforms Person Specification • Professional and refined presence with a client-first mindset, • Solution-focused, adaptable, and calm under pressure, • Motivated by results and team success, • Leads by example with integrity and consistency, • Flexible and willing to work evenings, weekends, and holidays as needed Key Performance Indicators (KPIs) • Achievement of store and individual sales targets, • Client retention, CRM capture rates, and VIP contribution, • Mystery shopper results and client feedback scores, • Staff training completion and performance progression, • Inventory accuracy, stock loss, and shrink prevention, • Compliance with visual standards and store audits, • Floor efficiency and productivity (coverage, conversion, ATV, UPT) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Account Director £55-58K Hybrid Shopper marketing ASAP start We're looking for an Account Director with shopper marketing experience. This role supports a successful independent agency who have recently gained so big client wins and expanding workload from ongoing clients. This role would suit an Account Director who is a client services shopper specialist to support on on FMCG led clients. To be considered for this role: • You must be an Account Director with a proven CV in the shopper FMCG space., • You'll have a keen strategic mind with expertise across developing shopper campaigns and toolkits for brands across the EMEA and/or US markets., • As an Account Director you will have strong omnichannel knowledge of both instore and online environments and must be proficient at implementing high profile shopper activations across multiple markets., • Experience with On/Off trade highly desirable. To be considered for this opportunity you'll be someone with the above and an individual who is comfortable working with a small team of account handlers, you will also be commercially savvy and highly growth focussed. At Creativehood, we seek individuals from the widest talent pools and want to be representative of our communities. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics. If you feel you meet most of, but perhaps not all, the requirements, we’d still love to hear from you.

Account Director-Brand experience and shopper agency- 12 month contract Hybrid working- 3 days a week in their London office or their Leeds office 55k-58k FMCG brands The role of Account Director: As an Account Manager at this agency, you will play an integral part by representing the company through faultless account management and client services. You will be responsible for ensuring major clients receive the best service for all projects. You will lead the day to day tasks of assigned client’s business, whilst looking ahead to plan resource and identify opportunities of future growth and where to add value. You will have the ability to evaluate and adapt to changing situations and be agile with responses, with the ability to have difficult conversations without escalation and with constant levels of professionalism. The role will see you work within the creative project management team and forge a relationship with your peers, ensuring you all work together to enable thorough understanding of procedures and processes. Duties and Responsibilities of Account Director: Managing of account P&L across projects that are being run by the whole team Production of Cost Estimates and POs for clients and suppliers. Regular email communication to clients, ensuring they are kept informed at all times throughout the project. Monitoring performance of team members and running regular reviews for their development Development of the team helping them to grow, learn and improve Overseeing process within the team and evaluating ways of working Client relationship development, developing strong ties with key client stakeholders in the accounts that you direct and ensure that the agency is delivering against their goals and objectives. Preparing neat, thorough and clear presentations for the client following a successful installation. As Account Director: Experienced within a shopper agency working in a shopper-led accounts Have significant client-facing experience with the ability to constantly engage with clients and suppliers, being extremely personable throughout. Have proven record of successfully leading profitable projects with high profile clients A strong proven ability to grow and expand both new and existing business. Engaging and nurturing managerial skills and be a confident team leader Ideally have design and build knowledge, understanding of materials and technical drawings. Have a passion for fmcg and retail environments with an understanding of the consumer experience. Be creatively minded, being a person who loves to bring ideas to the table, showing willingness to input and add value wherever possible. At Creativehood everyone is welcome.. At Creativehood, we seek individuals from the widest talent pools and want to be representative of our communities. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics. If you feel you meet most of, but perhaps not all, the requirements, we’d still love to hear from you. Get in touch! Everyone is welcome.

Job Description Title: Sales Associate - Stratford John Lewis Full-Time Reports To: Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Sales Executive - Messika Location: London, Harrods Contract: Temporary - 1 year Who are we? Messika, a prestigious High Jewelry brand founded by Valerie Messika in 2005, has revolutionized diamond jewelry by crafting pieces that captivate and inspire. As an heir to her father André Messika's diamond legacy, Valerie has combined tradition with modern luxury. We are now seeking a dedicated Sales Executive to join our team our Harrods team and represent the Messika spirit. The Goal As a Sales Executive, you will embody Valerie Messika’s passion and creativity for diamonds and jewelry design. Your key responsibilities include developing and nurturing client relationships, expanding upon the client's personal collection, and serving as a brand ambassador for Messika. You will consistently exceed client expectations and achieve your sales targets, while your entrepreneurial spirit is vital to the success of this role. What you do ? • Provide exceptional customer service by greeting, listening, and assisting clients, exceeding their expectations, and demonstrating excellent knowledge of jewelry products and styling., • Present the Messika brand in accordance with the brand’s image., • Suggest jewelry based on the client’s personal style and needs., • Master and guarantee the sales techniques of the Maison and the Selling Ceremony while respecting the values of the Maison and its internal practices., • Convey Messika jewelry by staying true to the Maison’s history and spirit., • Achieve individual objectives and contribute to the Boutique’s targets., • Be attentive to the customer’s expectations and act accordingly., • Be proactive with client outreach and demonstrate strong follow-up skills., • Ensure client deliveries are prepared and organized., • Receive and monitor client product exchanges and repairs., • Operate the sales system by updating and monitoring sales records and the client database., • Work with the Assistant Boutique Manager on developing new sales techniques specific to Department Stores, such as Live-shopping, Personal Shopper, and Distance sales., • Develop your own commercial strategy in agreement with your management, focusing on the Medium and High Jewelry segments., • Ensure that being a Messika ambassador means representing the brand even outside the boutique, always seeking opportunities to bring in new clientele. Additional Responsibilities • Collaborate with the Assistant Boutique Manager in managing the boutique’s inventory, product replenishment, and storage., • Maintain an effective quality control process., • Offer clients meticulous and sophisticated packaging., • Ensure the boutique is always presentable and welcoming, assisting with its maintenance and upkeep. Job Profile Experience: • A first experience in retail, ideally in fine jewelry or luxury environments. Skills Required: • Well-developed written and verbal communication skills., • Excellent interpersonal skills with the ability to build and maintain strong working relationships., • Strong organizational skills and attention to detail., • Ability to multi-task and thrive in a high-pressure environment., • Self-starter with a proactive mindset and a passion for learning., • Positive energy and genuine desire to work with people., • Passion for the brand and a selling environment., • Intellectual curiosity and passion for continuous learning., • Additional language skills are a plus., • Passionate about luxury., • Knowledge of competing houses’ collections and the latest trends., • Understanding and application of stock management procedures.

We’re Hiring: Consumer Goods & Services Commercial Transformation Manager Location: London Career Level: Manager About Accenture Song Accenture Song accelerates growth and value for our clients through sustained customer relevance. We combine creativity, technology, and intelligence to help businesses reinvent and operate at the speed of life. Our capabilities span ideation to execution across customer growth, marketing, sales/commerce, and service. Learn more: ___ Learn more: About the Role Join our Commercial Transformation Team within the Sales/Commerce Practice to help leading Consumer Goods & Services companies (e.g., Food, Beverage, Personal Care) transform their commercial operations. You’ll work across all capability levers—People, Process, Data, Technology, and Organisation—driving change in areas such as go-to-market, sales, and revenue management. What you’ll do: • Assess current commercial capabilities and design transformation roadmaps., • Shape and deliver recommendations for go-to-market, sales, and revenue management., • Apply knowledge of platforms like SFDC, TPM, SFA & DMS solutions., • Develop change, training, and communication content to bring transformation to life., • Plan and facilitate workshops, support pitches, and manage stakeholder engagement. What we’re looking for: • Experience in Consumer Goods & Services or consulting in this sector., • Expertise in one or more areas: Key Account Management, Category & Shopper, Revenue Management (RGM/SRM), E-commerce, Sales Management., • Strong understanding of commercial processes and technologies used in CG&S., • Excellent analytical, communication, and storytelling skills., • Experience with SFDC, TPM, SFA & DMS platforms., • Proven ability to lead change and training initiatives. Why Accenture? We work with one shared purpose: to deliver on the promise of technology and human ingenuity. At Accenture, innovation thrives in an inclusive and diverse environment. We support holistic well-being and provide opportunities for continuous learning and growth. Join us to work at the heart of change.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Are you passionate about optimising commercial strategy? Are you someone who can delve into the data and find the answers which will enable you to raise the bar as a business? This is a Revenue Growth appointment like no other. This FMCG business will challenge you to meet your goals, step ahead of the competition, and develop better ways of doing things across sales channels, commercialising the brand objective. You won’t find any ego’s here. You will find a team of individuals who pull together to push for what’s possible, who challenge the status-quo and are authentic in all they do. This is a branded FMCG organisation which requires you to think differently. They’re not average, they’re not looking for average, they’re looking for high performers, those who have an edge, those who want more out of life, to step away from the mundane and work within a culture which is high performing, non-hierarchical and team orientated which offers the opportunity to accelerate your career and carve out your own path. We’re looking for a Senior Revenue Growth Manager who has an eagerness to make their mark. Someone who craves a business which makes decisions quickly and is fleet of foot, yet has the infrastructure that allows them to act and act with authority. This is a London based appointment however they promote high levels of flexible working and a culture which fosters growth and collaborative high performance. As Senior Revenue Growth Manager you will own PPA, Pricing, Trade Terms and SKU Mix; this role requires someone who has managed commercial spend and knows what levers to pull to ensure optimisation. You will be close to the customer and shopper drawing on expertise to delve into the data, analysing and finding opportunity influencing key stakeholders. You will lead the optimisation of the commercial strategy in an environment which encourages everyone to take personal ownership. Key responsibilities include: • Identifying and acting upon opportunities to optimise product mix by pack and channel, to drive growth, • Assessing trade terms, outlining opportunities, threats, and targets, to lead improvement in ROI, • Lead on the creation and management of RGM levers, ensuring profitable growth for the business and customers, • Ongoing development of the RGM team and cross-functional colleagues through fostering an RGM mindset and coaching to build capability, • Own the pricing and promotional strategy as well as Trade Spend assumptions for all innovation in the category The successful candidate will be talented in optimising commercial strategy, already performing in a role which sees you optimising and managing commercial spend, eager to take on the next challenge. We’re looking for: • A strategically minded FMCG commercial professional who understands both customer and shopper linking through to sales, • An analytical brain with an inquisitive mind who captivates an audience through story telling, • A self-starter who is eager and hungry to make a mark, keen to seek new growth opportunities, • A strong communicator with excellent presentation and stakeholder management skills This is not your everyday Revenue Growth Management appointment in the FMCG industry and one which is a rarity. If this sounds like something that you’d like to know more about, please don’t hesitate in applying or reaching out for a confidential conversation. To apply directly please send a copy of your CV to or alternatively please apply via the link below. Whilst we will always endeavour to respond to you, due to the high levels of applications we receive this isn’t always possible. If you are not contacted within 3 working days, you have unfortunately not been shortlisted for this role. Please note Signature Career Management is acting as an employment agency.

Introduce add‑on sales and achieve maximum sales potential in line with individual and departmental targets. Develop loyalty with our customers by building relationships with customers through a 1‑2‑1 personal shopper style approach to sales. Ensure a knowledge of sales targets and department