Personal shopper jobs in United Kingdom

Job Description Title: Sales Associate - Stratford John Lewis Full-Time Reports To: Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

An ambitious Beauty & Wellness business is looking for a strategic and commercially astute Head of Retail to lead its UK retail partnerships and play a pivotal role in driving international expansion. Reporting directly to the Commercial Director, this is a senior, high-impact role with full P&L ownership and direct visibility to global leadership. The Opportunity As Head of Retail, you’ll own relationships with leading UK and European retailers, steering the commercial agenda across multiple markets. From shaping Joint Business Plans and trade terms to driving execution in-store and online, you’ll have the mandate to deliver sustainable growth and set the business up for EMEA expansion in 2026. Key Responsibilities • Lead and grow major retail accounts across the UK & Europe with full P&L ownership., • Develop and deliver Joint Business Plans and customer strategies that drive category growth., • Negotiate retailer agreements, promotions, and trade terms., • Oversee shopper marketing activations across digital, in-store, and POS channels., • Partner with Marketing, Finance, and Supply Chain to ensure seamless execution., • Manage forecasting, promotional investment, and trade spend to maximise ROI., • Provide insight-led performance reviews and recommendations to senior leadership. About You • Proven track record in senior commercial/account management within beauty, personal care, or FMCG., • Experience managing top UK retail accounts (grocery, health & beauty, or high-street)., • Strong JBP, negotiation, and financial management skills., • Strategic thinker with the ability to influence at senior levels., • Comfortable working at pace and across time zones in an international business., • Confident communicator with leadership capability. Why Join? • Play a key leadership role in a fast-growing, purpose-led business., • Shape the expansion into EMEA in 2026., • Work across a diverse portfolio of beauty & wellness brands with strong consumer appeal., • Join an entrepreneurial, collaborative team with direct visibility to global leadership.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Key Account Manager (Grocery) Work Location – Central London/Flexible Job Type - Full Time Closing date - 28th October 2025 Who we are… Elida Beauty is a Global Personal Care Business. We proudly support and nurture our portfolio of iconic brands globally. Our ambition is to remix classic beauty brands for a new generation, making them even bigger beauty hits than they were the first time around, to drive accelerated growth and value creation. Driven by creativity and agility, we unleash the true potential of beloved brands, ‘Re-Founding’ them using a start-up mentality that always ‘finds a way’. Elida Beauty is a part of the Yellow Wood Partners portfolio of companies, a private equity company that invests exclusively in the consumer industry. Your Role & Key Responsibilities The purpose of the role is to develop and execute with our customers the customer strategy and business plan. To drive the growth and profitability agenda for Elida Beauty. Key responsibilities include the following: • Manage and develop the relationship with key grocery partners across key categories (hair, deos & bathing), • Be the internal expert on the customer; develop, implement and optimize the customer strategy, • Negotiation of JBPs, trade terms, pricing and funding., • Manage the customer P&L for the respective categories, • Work in close collaboration with internal teams to ensure plans are aligned to drive the best activations possible across all retailer touchpoints., • Keep the consumer at the heart of the plan by working collaboratively with our strategy & growth team. Your Key Tasks: External • Develop & maintain strong relationships with customers, extending network outside of the buying teams as appropriate., • Develop & lead your Customer Business Plan implementation. Reviewing and adapting the plan throughout the year to maximize results., • Drive annual JBP negotiations and promotional plans with your customers., • Ensure effective use of trade spend with your customers by evaluating promotional and merchandising activity., • Land range review opportunities and listings of innovations. Ensure retailer deadlines are met., • Effectively manage retailer online channels to accelerate growth., • Manage and negotiate pricing with retailers, • Become an expert in retailer price and promotional strategies., • Lead key competitor analysis and reporting. Internal • Promotional analysis to determine the success of prior promotions, using these learnings to influence future plans., • Input into the S&OP process including forecasting., • Work closely with Customer Service to improve operational performance, • Reporting on EPOS sales data on a regular basis, supplementing with any additional insights data where relevant., • Monitor customer performance by tracking customer contribution and market share for major categories, • Act as active ambassador of Elida Beauty at the customer and of the customer at Elida Beauty Stakeholder Management and key interfaces: Internal: • Channel Controller, • Commercial Director, • Head of Strategy and Growth, • Commercial and Category Strategy Lead, • Brand Managers, • Customer Marketing Managers, • Supply chain team, • Finance External: • Customers:, • Marketing/communication agencies (if applicable) Skills and Experience Must haves: • At least 2 years of working experience in Sales or Managing customers (retail or supplier side), • Proven track record of managing & delivering against sales & margin targets, • Excellent relationship building expertise, • Business development/sales management experience, • Negotiation experience (including JBPs), • A passion for the Beauty & Personal Care World Nice to have: • E commerce/Digital experience, • CCD / Shopper Marketing Experience, • Experience in Beauty & Personal Care Industry / working with BPC brands Professional Knowledge/Skill Requirements: Must have: • Functional and technical knowledge, • Sales: Strong communication and negotiation skills, • P&L – financial acumen, • Relationship building skills, • Problem solving skills, • Negotiation skills, • Synthesis of data and insight, • Intermediate ability with MS excel, • Language Requirements: English Who we are looking for • Bias for action, drive for results, • A skilled influencer and relationship builder, • Confidence and fearlessness to take decisions, exercise autonomy., • A strong sense of ownership and accountability, • Organizationally and analytically strong, • High level of resilience and the ability to perform under pressure, • A problem solver, solutions orientated, • Curiosity: A customer centric mindset, • You love to win and have fun doing it. Join us… To breathe new life into iconic brands. Embark on a transformational journey. Act with a Re-founder mindset. Our Mission We are committed to revolutionizing our manufacturing, packaging, and distribution processes to benefit our people and our planet. Our re-mixes democratize beauty by ensuring our products cater to all skin types and hair textures. We are for the many, not the few. Because we want everyone on the beauty dance floor. Diversity at Elida Beauty Diversity at Elida Beauty is about inclusion, embracing differences, creating possibilities, and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. Excited about the Role? Please apply online. Your application will be reviewed against our requirements, and we will be in touch to provide you with an update on the status of your application. If you are currently an Elida Beauty Employee, by applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and you are eligible to apply for new internal opportunities.

Reference Code: -en_GBContract Type: PermanentProfessional Communities: Strategy & Transformation Since June 2021, frog is part of Capgemini Invent . frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large. We are seeking to grow our Customer Experience Transformation consulting practice by hiring a dynamic Consumer & Shopper Insights Manager . The individual we are looking for must have a sound understanding of Marketing Strategy and Activation, with specific experience in Consumer & shopper insights and a proven ability to shape and deliver innovative marketing related programmes of work. You should have some of the following experience: * Degree educated or equivalent. * 10+ years’ experience, preferably in an agency/consultancy or Industry environment. * Understanding consumer behaviour, shopper journeys, and translating insights into strategies that drive growth. * You must also have hands on experience in driving digital transformation more broadly, in areas such as building marketing strategies, designing future-fit marketing operations, and activating content, data & technology to deliver growth. * You understand how to turn a set of business objectives into capabilities and map those capabilities to solutions. * You have a proven track record of delivering multifaceted Customer & Marketing programmes of work, across Strategy and Operations. This role is an exciting blend of management consulting skills, mixed with Consumer & shopper insights along with Marketing Strategy and Operations. * You will work with clients to generate consumer and shopper insights, translating findings into strategic recommendations. * You will help clients define marketing, category management, product development, and channel strategies. * You manage and deliver on marketing/sector related projects. * You will support business development efforts, including proposal development, client pitches, and account growth. * You will mentor and develop junior consultants, contributing to a high-performance team culture. * You will stay abreast of industry trends and emerging technologies to inform strategic recommendations. * You will have experience working in one of more of Consumer Products, Retail, Utilities, Financial Services. A good fit for this role will bring many of the skills, experience, and attributes below * Strategic Leader - Capable of managing high-performing projects while delivering impactful approaches that drive measurable results for our clients * Pragmatic problem-solver – Focuses on finding practical solutions and reducing complexity to drive results. * Proactive and flexible – Adopts a hands-on approach to solving problems and adjusts to shifting priorities with ease. * Collaborative team player – Builds strong relationships and works effectively across diverse stakeholders. * Excellent interpersonal skills – Builds trust and fosters strong connections with colleagues, clients, and stakeholders. * Adaptable and agile – Thrives in dynamic environments and embraces modern, agile ways of working It would be a bonus if you had: * Strong understanding of research methodologies, data interpretation, and insight storytelling. * Experience with qualitative and quantitative research, advanced analytics, and behavioural data. (This is only required if we are asking for portfolios to be included or if any specifics are required) frog is a global business with teams working from every corner of the world. To help us process your application, please ensure that your application documents (CV, cover letter, portfolio, etc.) are all in English. We don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

Based at the Browns Boutique in Mayfair, the Personal Shopper will deliver a robust end‑to‑end customer journey across key customer segments including walk‑in customers, independent stylists, and high‑value local and international clients. We are seeking an experienced, dynamic professional

Experience Level: AssociateWorkplace Type: HybridMR PORTER is the men’s luxury style destination. MR PORTER creates unique experiences for its EIPs (Extremely Important People), with first access to products, a dedicated personal shopper and invitation-only benefits. MR PORTER Health In Mind, its

Based at the Browns Boutique in Mayfair, the Personal Shopper will deliver a robust end to end customer journey across key customer segments including walk‑in customers, independent stylists, and high value local and international clients. We are seeking an experienced, dynamic professional Person

Provide a full customer service* Liaise with all relevant departments to resolve issues promptly and follow up until completion* Manage all aspects of administration for designated Personal Shoppers (x2)* Escalate complaints to the Personal Shopping Assistant Manager* Support the Personal Shopper to

In Store Personal Shopper - Regent Street. Do you have experience being an in-store personal shopper or similar? Select. Going above and beyond in catering to individual needs (personal, cultural) by remaining adaptive and attentive.

Assistant Personal Shopper (French Speaking) – Overview. Escalate complaints to the Personal Shopping Assistant Manager. NET-A-PORTER is now seeking a talented Assistant Personal Shopper (French Speaking) to join the team.

As a Senior Personal Shopper, our mid-tier of personal shopper, you will be responsible for managing and growing relationships with Selfridges' core personal shopping customers, including our VSPs (£10k+) and VVSPs (£20k+) tiers, along with new high-net-worth clients shopping by appointment. Senio

Look after a Personal Shopper’s customers when on holiday/absent. NET-A-PORTER creates unique experiences for its EIPs (Extremely Important People) with dedicated Personal Shoppers and invitation-only benefits. Manage all aspects of administration for designated Personal Shoppers (x2).

MR PORTER is the men’s luxury style destination. MR PORTER creates unique experiences for its EIPS, with first access to products, a dedicated personal shopper and invitation‑only benefits. MR PORTER Health In Mind, in partnership with Movember, raises awareness of men’s mental and physical he

Manage all aspects of administration for designated Personal Shoppers (x2). Help the Personal Shopper with stock requests for internal and external customers' appointments. The NET-A-PORTER team are now seeking a talented Assistant Personal Shopper to join the team based in our offices in Westfield,

Introduce add‑on sales and achieve maximum sales potential in line with individual and departmental targets. Develop loyalty with our customers by building relationships with customers through a 1‑2‑1 personal shopper style approach to sales. Ensure a knowledge of sales targets and department

As a Personal Shopper, you will pro-actively deliver exceptional sales performance through your world class approach to customer service. As a Personal Shopper you will work across the whole store, where no day will be the same. It goes without saying that our clients expect simplicity, ease, pace a