Personal shopper jobs in United Kingdom

Are you ready to turn shopper insights into growth for iconic FMCG brands? Advocate Group is proud to represent a leading global FMCG business in their search for a Customer Category Manager to join their commercial team. The Business: • A family-owned, globally recognised company with iconic and much-loved FMCG brands., • Present in over 50 countries, with products sold in more than 170, and continuing to grow while maintaining a strong focus on care, quality, and innovation., • A diverse and inclusive culture, offering employees the opportunity to develop their careers and craft their personal journey within a supportive, international environment. The Role: • Partner with Tesco, Booker, and One Stop to deliver data-led recommendations that drive distribution, share of shelf, and range optimisation., • Support range reviews, influence NPD plans, and create compelling sell-in stories for innovation and range extensions., • Collaborate cross-functionally with Trade Marketing, Sales, and insight agencies to shape in-store execution and category strategy., • Build strong, insight-driven relationships with customer teams and internal stakeholders to ensure alignment and business growth. About You: • Proven experience in Category Management within FMCG, ideally food., • Exposure to working across Tesco is desirable, or one of the top 4 grocers., • Proficient in tools such as Nielsen, Kantar, Circana, or loyalty platforms like dunnhumby., • Skilled in turning insights into strategic recommendations and compelling sell-in stories. Benefits: • Opportunity to work with iconic, globally recognised brands., • Career progression in a diverse, inclusive, and supportive environment., • Collaborative and innovative work culture where your ideas make an impact. If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career – contact us today. Please get in touch with Emma or click “Apply Now” to be considered for this vacancy. Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Tesco Media and Insight Platform is a partnership between Tesco, the UK's largest grocery retailer, and dunnhumby, a global leader in Customer Data Science. Together, we always put the customer first. Fuelled by data from over 23 million Clubcard holders, our closed-loop measurement helps you understand consumer behaviour and ensures that every pound of your advertising budget is spent targeting the right customer, at the right time, with the right message across the full marketing funnel. We're here to help brands Shape What Britain Buy s. We're looking for a talented Senior Client Partner who expects more from their career . This is a chance for someone to be part of building out and selling our media offering. Focusing on selling and planning to support Partner Clients, the Senior Client Partner has accountability for a client account, or set of accounts, and / or supports the Senior Manager, Media Sales on Strategic Partner Clients directly selling online and offline media solutions to some of the world's leading advertisers. Taking a consultative approach, your will be responsible for meeting and exceeding targets through offering media solutions across desktop, mobile, programmatic, CRM and stores to leading CPGs. You will be responsible for the delivery of quality work that meets the client's needs and addresses their business problems, driving revenue and long-term sustainable commercial growth. You will regularly be involved with pitches for new work, approaching these with both a customer first and commercial mindset. What you'll be working on • Create compelling advertising solutions, powered by first-party data across the retailer's media platform., • Passionately advocate and model the delivery of first-class customer service to your client base, holding yourself to the highest standards., • Drive client vision with key stakeholders within a client's roster (Retailer teams, Brand, Digital, Loyalty, Shopper Marketing) to create deeper partnerships and opportunities., • As day-to-day account manager, working with Media Planning on the delivery of best-in-class responses to client briefs as well as driving best-in-class ways of working with the client., • Partnering with (Retailer's) Buyers within your category for a full understanding of category strategy, aligning with client plans., • Confidently pitch, presenting proposals/business cases to clients., • Collaborate with the cross functional teams within Tesco Media such as Strategy and Enablement teams to proactively provide thought leadership into your team's client accounts making sure relevant market trends affecting their business, and developments in the wider advertising and communications industry are included., • Continuously seek new revenue opportunities, manage your own sales pipeline & forecast to ensure ambitious quarterly and annual revenue targets are hit or exceeded., • Collaborate with colleagues in your team with a motivational attitude, always driving forwards and seeking growth opportunities., • Demonstrated ability to lead and own client relationships., • Demonstrated ability to develop a strong sales pipeline, forecast accurately and achieve challenging quarterly and annual targets., • Results-driven, self-motivated and highly goal-oriented in order to achieve ambitious targets., • Confident communicator and presenter, comfortable in fast-paced environments and changing situations., • A consultative style with the ability to understand clients' business needs and position solutions in a timely and personalised way., • Strong track record of high-level negotiation and successful internal and external relationship management., • Ability to work in a fast-moving company and be adaptable to change., • A breadth of sales/account management experience preferably in a retail environment., • A team player with the ability to collaborate with internal departments and teams. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Summary We are seeking an Insights Client Success Executive to join our Client Development team. This is a strategic, client-facing role ideal for someone with solid consultative insight experience and a passion for building long-term, trusted relationships. You will work closely with CPG clients to embed customer insights into their decision-making, proactively identifying opportunities to deliver commercial impact. Your ability to translate data into compelling narratives and lead strategic conversations will be key to driving collaboration between suppliers and retailers. Responsibilities • Build and maintain strong, strategic relationships with assigned CPG clients, acting as a trusted advisor and primary partner for insight-led collaboration., • Lead the delivery of client account plans through consultative presentations, strategic insight briefs, and value measurement frameworks., • Translate complex data into clear, actionable insights that influence client strategy and drive measurable outcomes., • Coordinate cross-functional teams across dunnhumby, retailer, and client stakeholders to ensure seamless delivery of high-quality solutions., • Proactively identify upselling and cross-selling opportunities, supporting commercial growth through insight-driven engagement., • Contribute to thought leadership and best practice development through case studies, content creation, and active participation in the Shopper Insights community., • Deliver training and enablement sessions to ensure clients are confident and effective in using dunnhumby's tools and solutions., • Proven experience in strategic client relationship management, ideally within the CPG or retail sector., • Strong consultative skills with a track record of delivering insight-led solutions and influencing senior stakeholders., • Excellent analytical thinking and storytelling ability, with a focus on commercial impact., • Skilled in managing multi-market or complex projects involving cross-functional collaboration., • Proficiency in analytical tools and software relevant to insights and data analysis., • Comfortable leading client conversations and presenting to senior audiences., • Committed to continuous personal development and professional excellence. What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

Operate the sales system by updating and monitoring sales records and the client database. Work with the Assistant Boutique Manager on developing new sales techniques specific to Department Stores, such as Live-shopping, Personal Shopper, and Distance sales. We are now seeking a dedicated Sales Exec

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Sales Associate - Stratford John Lewis Full-Time Reports To: Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

An ambitious Beauty & Wellness business is looking for a strategic and commercially astute Head of Retail to lead its UK retail partnerships and play a pivotal role in driving international expansion. Reporting directly to the Commercial Director, this is a senior, high-impact role with full P&L ownership and direct visibility to global leadership. The Opportunity As Head of Retail, you’ll own relationships with leading UK and European retailers, steering the commercial agenda across multiple markets. From shaping Joint Business Plans and trade terms to driving execution in-store and online, you’ll have the mandate to deliver sustainable growth and set the business up for EMEA expansion in 2026. Key Responsibilities • Lead and grow major retail accounts across the UK & Europe with full P&L ownership., • Develop and deliver Joint Business Plans and customer strategies that drive category growth., • Negotiate retailer agreements, promotions, and trade terms., • Oversee shopper marketing activations across digital, in-store, and POS channels., • Partner with Marketing, Finance, and Supply Chain to ensure seamless execution., • Manage forecasting, promotional investment, and trade spend to maximise ROI., • Provide insight-led performance reviews and recommendations to senior leadership. About You • Proven track record in senior commercial/account management within beauty, personal care, or FMCG., • Experience managing top UK retail accounts (grocery, health & beauty, or high-street)., • Strong JBP, negotiation, and financial management skills., • Strategic thinker with the ability to influence at senior levels., • Comfortable working at pace and across time zones in an international business., • Confident communicator with leadership capability. Why Join? • Play a key leadership role in a fast-growing, purpose-led business., • Shape the expansion into EMEA in 2026., • Work across a diverse portfolio of beauty & wellness brands with strong consumer appeal., • Join an entrepreneurial, collaborative team with direct visibility to global leadership.

Account Director £55-58K Hybrid Shopper marketing ASAP start We're looking for an Account Director with shopper marketing experience. This role supports a successful independent agency who have recently gained so big client wins and expanding workload from ongoing clients. This role would suit an Account Director who is a client services shopper specialist to support on on FMCG led clients. To be considered for this role: • You must be an Account Director with a proven CV in the shopper FMCG space., • You'll have a keen strategic mind with expertise across developing shopper campaigns and toolkits for brands across the EMEA and/or US markets., • As an Account Director you will have strong omnichannel knowledge of both instore and online environments and must be proficient at implementing high profile shopper activations across multiple markets., • Experience with On/Off trade highly desirable. To be considered for this opportunity you'll be someone with the above and an individual who is comfortable working with a small team of account handlers, you will also be commercially savvy and highly growth focussed. At Creativehood, we seek individuals from the widest talent pools and want to be representative of our communities. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics. If you feel you meet most of, but perhaps not all, the requirements, we’d still love to hear from you.

We’re Hiring: Consumer Goods & Services Commercial Transformation Manager Location: London Career Level: Manager About Accenture Song Accenture Song accelerates growth and value for our clients through sustained customer relevance. We combine creativity, technology, and intelligence to help businesses reinvent and operate at the speed of life. Our capabilities span ideation to execution across customer growth, marketing, sales/commerce, and service. Learn more: ___ Learn more: About the Role Join our Commercial Transformation Team within the Sales/Commerce Practice to help leading Consumer Goods & Services companies (e.g., Food, Beverage, Personal Care) transform their commercial operations. You’ll work across all capability levers—People, Process, Data, Technology, and Organisation—driving change in areas such as go-to-market, sales, and revenue management. What you’ll do: • Assess current commercial capabilities and design transformation roadmaps., • Shape and deliver recommendations for go-to-market, sales, and revenue management., • Apply knowledge of platforms like SFDC, TPM, SFA & DMS solutions., • Develop change, training, and communication content to bring transformation to life., • Plan and facilitate workshops, support pitches, and manage stakeholder engagement. What we’re looking for: • Experience in Consumer Goods & Services or consulting in this sector., • Expertise in one or more areas: Key Account Management, Category & Shopper, Revenue Management (RGM/SRM), E-commerce, Sales Management., • Strong understanding of commercial processes and technologies used in CG&S., • Excellent analytical, communication, and storytelling skills., • Experience with SFDC, TPM, SFA & DMS platforms., • Proven ability to lead change and training initiatives. Why Accenture? We work with one shared purpose: to deliver on the promise of technology and human ingenuity. At Accenture, innovation thrives in an inclusive and diverse environment. We support holistic well-being and provide opportunities for continuous learning and growth. Join us to work at the heart of change.

Account Director-Brand experience and shopper agency- 12 month contract Hybrid working- 3 days a week in their London office or their Leeds office 55k-58k FMCG brands The role of Account Director: As an Account Manager at this agency, you will play an integral part by representing the company through faultless account management and client services. You will be responsible for ensuring major clients receive the best service for all projects. You will lead the day to day tasks of assigned client’s business, whilst looking ahead to plan resource and identify opportunities of future growth and where to add value. You will have the ability to evaluate and adapt to changing situations and be agile with responses, with the ability to have difficult conversations without escalation and with constant levels of professionalism. The role will see you work within the creative project management team and forge a relationship with your peers, ensuring you all work together to enable thorough understanding of procedures and processes. Duties and Responsibilities of Account Director: Managing of account P&L across projects that are being run by the whole team Production of Cost Estimates and POs for clients and suppliers. Regular email communication to clients, ensuring they are kept informed at all times throughout the project. Monitoring performance of team members and running regular reviews for their development Development of the team helping them to grow, learn and improve Overseeing process within the team and evaluating ways of working Client relationship development, developing strong ties with key client stakeholders in the accounts that you direct and ensure that the agency is delivering against their goals and objectives. Preparing neat, thorough and clear presentations for the client following a successful installation. As Account Director: Experienced within a shopper agency working in a shopper-led accounts Have significant client-facing experience with the ability to constantly engage with clients and suppliers, being extremely personable throughout. Have proven record of successfully leading profitable projects with high profile clients A strong proven ability to grow and expand both new and existing business. Engaging and nurturing managerial skills and be a confident team leader Ideally have design and build knowledge, understanding of materials and technical drawings. Have a passion for fmcg and retail environments with an understanding of the consumer experience. Be creatively minded, being a person who loves to bring ideas to the table, showing willingness to input and add value wherever possible. At Creativehood everyone is welcome.. At Creativehood, we seek individuals from the widest talent pools and want to be representative of our communities. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics. If you feel you meet most of, but perhaps not all, the requirements, we’d still love to hear from you. Get in touch! Everyone is welcome.

Introduce add‑on sales and achieve maximum sales potential in line with individual and departmental targets. Develop loyalty with our customers by building relationships with customers through a 1‑2‑1 personal shopper style approach to sales. Ensure a knowledge of sales targets and department