Maintenance Manager
2 days ago
City of London
Maintenance Manager £50 - 60k (subject to experience) Location: London - site-based across our estate, 5 days a week, mon - fri Reporting Line: Head of Facilities We're looking for a hands-on Maintenance Manager to join the team. We currently operate 7 restaurants, with new openings planned in the future. The role has three core parts: • Delivering both planned (PPM) and reactive maintenance across our sites yourself, to a consistently high standard, • Coordinating external contractors on the more complex or specialist jobs, then overseeing and signing off their work, • Managing and supporting our Maintenance Technician day-to-day, allocating tasks across the estate This is a fully site-based role across our estate and office, with no set remote working days. Role requirements: • A recognised trade background with strong all-round practical skills, • Running a structured PPM programme across all sites - identifying defects promptly and keeping the estate in excellent condition with minimal downtime, • Carrying out reactive maintenance across the estate - carpentry, tiling, plumbing and drainage, painting and decorating, proofing, furniture repairs, refrigeration, catering equipment and HVAC - safely and to a high standard of finish, • Sourcing materials and supplies for planned and reactive works - researching products, obtaining quotes where required, and ensuring timely availability within budget, • Managing statutory compliance across the estate - fire safety, electrical, gas, water and lifts - keeping certification up to date, inspections scheduled and remedial actions tracked through to completion, • Managing and prioritising your own task list independently across multiple sites, balancing planned and reactive works, • Recognising when a job is more complex or specialist, liaising with external contractors, overseeing their works on site and signing off completed jobs, • Managing and supporting the Maintenance Technician - overseeing their rota, allocating and prioritising tasks, and providing guidance to ensure consistent standards, • Recording everything and managing the full admin side - logging, tracking, approvals and records - through Access Maintain, Microsoft Teams and Notion, • Working within delegated maintenance budgets and taking ownership of tools and equipment across the estate, • Championing a repair-first approach - extending the life of furniture, fixtures and equipment, and identifying opportunities to reduce energy consumption and waste Ideal candidate: • Previous multi-site maintenance experience, ideally within hospitality, retail or leisure, • Equally comfortable executing day-to-day maintenance to a high standard yourself and juggling third-party contractors on the more complex jobs, • Comfortable managing compliance, certification and inspection schedules across multiple sites, • Obsessive about detail and the quality of the finish, • Naturally organised - plans ahead, sets priorities and keeps multiple sites moving, • Strong at follow-up, accountability and over-communication, so nothing slips through the cracks, • A confident communicator who builds strong relationships with restaurant managers, Ops, the Property Team and contractors, • Calm under pressure, with a positive, can-do attitude, • Thrives in highly active, fast-paced environments, • Passionate about restaurants, food, culture and hospitality What we offer: • 50% discount across all MJMK restaurants, • Up to £500 team referral bonus, • Opportunity to grow within one of London's most ambitious hospitality groups, • Enhanced maternity and paternity pay after one year with us, • Extra day's holiday every year you're with us, up to 5 extra days, • Wide range of benefits from Hospitality Action, • Company sick pay after one year of service About MJMK Restaurants We own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, the group includes Casa do Frango, KOL, Fonda, AngloThai and Luso. KOL holds a Michelin Star and was named one of the World's 50 Best Restaurants. AngloThai earned a Michelin Star within three months of opening and was named The Square Opening of the Year in the 2025 National Restaurant Awards. We're building ambitious restaurant brands with a focus on quality, creativity and guest experience - and we're just getting started.