Customer service remote jobs in United Kingdom

Business Development Executive – Luxury Chauffeur Services Richmond, London, UK | Full-Time | Salary £34,000 - £40,000 per annum. About Us EG Chauffeurs is an award-winning chauffeur company based in London, serving HNWIs, corporate executives, private jet operators, and VIP clients across the UK. Recognised as the Best Chauffeur Company for four consecutive years (2021–2024) by the World Luxury Travel Awards, and rated excellent on Trustpilot, we pride ourselves on delivering excellence, discretion, and world-class service. As we continue to grow, we are seeking a highly motivated Business Development Executive to join our team and drive sales, build relationships, and expand our corporate and VIP client base. This is an exciting opportunity for a professional with proven track records in sales and customer service looking to develop career growth by working closely with the senior team. Your Role; As a Business Development Executive, you will be key in identifying new business opportunities, building strong client relationships, and driving revenue growth. You will focus on corporate partnerships, high-net-worth individuals, travel agencies, private jet companies, executive assistants, TMC, DMC, London hotels and industry partners who require premium chauffeur services. Duties & Key Responsibilities: - Promote our services by identifying and engaging potential corporate and VIP clients, DMCs, London hotels, private jet operators, or brokers. - Develop and nurture long-term relationships with executive assistants, PAs, travel agents, and luxury service providers in the UK and abroad. - Building strong connections with family offices, private jet companies, investment firms, and high-end travel agencies. - Represent the company at industry events, exhibitions, shows and conferences to build brand presence and attend networking events in London or abroad. - Manage inbound sales inquiries and proactively seek new business opportunities. - Work closely with marketing to execute targeted sales campaigns. - Maintain a strong understanding of industry trends and competitor offerings. - Achieve and exceed sales targets, contributing to the company’s continued success. - Reporting to the managing director or any other company superiors during your employment. What We’re Looking For: - Well-spoken individual and fluent in the English language. - Proven experience in business development or sales, ideally within luxury travel, hospitality, or corporate services. - Strong networking and relationship-building skills with decision-makers. - Excellent communication and negotiation skills - Self-motivated, results-driven, and able to work independently - A passion for luxury services and high-end client experiences Work Experience and Educational Background Work Experience: - Minimum two consecutive years of proven work experience in business development, sales, or client relationship management within the luxury chauffeur, corporate travel, or hospitality sector. Educational Background: - A degree in Business or Related Fields such as: - Bachelor of Business Administration (BBA) - Sales & Marketing - Luxury Brand Management - Hospitality & Tourism Management - Professional Certifications (Optional but Beneficial): - Chartered Institute of Marketing (CIM – UK) - Certified Business Development Professional (CBDP) - Luxury Sales & Relationship Management Courses. What We Offer: - Competitive salary based on experience - Discretionary yearly bonus based on your performance - All the tools, budget and support from the senior team for you to thrive at your job - Workplace pension scheme (this is optional) - Employment contract and paid holidays - Flexible working hours. Some days you can work remotely - Opportunity to work with an award-winning luxury brand - A dynamic and supportive team environment - Career growth opportunities in a fast-growing company - Fitness membership If you are a results-driven sales professional passionate about cars, luxury ground travel and customer service, we’d love to hear from you. Please note that only successful applicants will be contacted for an interview. No agents or recruitment agencies please.

Warehouse Manager A.S.Handover Ltd. is a long standing British brush making business located in Hertfordshire, with a fully remote sales and management team spread across the UK. Established 75 years ago, we take pride in hand making professional quality brushes at our workshop in Welwyn Garden City. We also specialise in supplies for gilders, signwriters, pinstripers, specialist decorators, artists and a wide range of other craftspeople working in stained glass, graining, marbling, stencilling, theatrical make-up, picture restoration, scenic painting, coach painting and a host of other skills. Our wide range of products is used by the country’s finest craftsmen in museums, film studios, stately homes and the Houses of Parliament. Our loyal customers range from independent decorators through to the royal household at Buckingham Palace. Our warehouse ships our products worldwide and we pride ourselves in our use of and research into eco-friendly packaging, excellent customer service and knowledge of shipping routes and restrictions. Handover has recently become an employee-owned trust (EOT) company, meaning there is the possibility to be involved more closely with the running of the company, should you wish. As an employee-owned trust (EOT) company, we foster a collaborative and empowering work culture. Position: Warehouse Manager About the role: We are seeking a versatile and motivated individual to fill a new role of Warehouse Manager in our warehouse location in Welwyn Garden City. This position requires a combination of responsibilities involving warehouse operations, staff management and building management. We are looking for an individual who has an interest not only in the role, but in learning about our products and traditional crafts. Hours: Full time (Monday- Friday - 40 hours per week) Starting wage: £13.50 - £13.87 p/h depending on experience, with inflation and performance based pay increases possible Contract: Permanent following a 3 month probationary period Reporting to: Remote General Manager Job Requirements: - 1+ years experience in warehouse management or similar role - Dangerous Goods qualifications or experience preferred but not necessary - Must be able to work in Welwyn Garden City - Responsible and reliable - Strong communication skills - Experience in managing staff - Knowledge of or experience in health and safety guidelines - Excellent organisational skills and ability to work in a fast-paced environment. - Can pick up and adapt to new tasks and environments quickly - Computer literate, including knowing or learning how to use hardware (scanners,etc) and relevant software programs, such as our warehouse management system Orderwise (training will be provided) Key Responsibilities: Team: - Management of staff - you will have a small team that needs to be run efficiently - Collaborating with team members and management to improve warehouse processes and efficiency - we welcome new ideas and you will have the freedom to implement them - Ensuring staff follow rules and undertake any training required of them where necessary Building: - Main keyholder - Building management (Fire Safety, Health and Safety inspections, organising waste removal, utilities, etc) - Maintaining a clean, organised, and safe warehouse environment Dispatch: - Overseeing logistics of receiving, warehousing and dispatch operations - Accurate and timely picking, packing, and shipping of customer orders - Dispatch of dangerous goods - qualifications preferred but not necessary as we will provide training Stock: - Receiving, inspecting, and organising incoming shipments including product returns - Use of our inventory management system Orderwise to track stock levels and keep locations organised - Overseeing and conducting regular stock checks and stock rotation to ensure minimise discrepancies and wastage - Placing orders for warehouse supplies such as packing materials, etc - Overseeing the decanting and labelling of products - training will be provided - Reporting stock issues to the General Manager Benefits: - Competitive salary with performance / experience based increases available - Opportunities for professional development and advancement within our employee-owned company - A chance to be a part of our newly employee-owned company and to input ideas and offer suggestions into how we run things - A creative and supportive work environment in a small business - Employee discounts on our art supplies and materials - Tax free bonuses in line with EOT guidelines (TBC) This role offers an exciting opportunity for someone looking to work in a dynamic environment that involves both warehouse operations and manufacturing processes. The successful candidate will play a vital role in ensuring efficient operations and contributing to the overall success of the organisation. To apply, please submit your CV and a short email highlighting your relevant experience and why you are interested in this position. We look forward to reviewing your application. NB: applications may close sooner if we find the right candidate. A.S. Handover Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Job description Are you an experienced Food Chef & Trainer who is looking for the next challenge in your career? Are you interested to work for a Food-Tech company offering an enriching experience and rewarding career growth? Do you have the skills, experience, and passion to work in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you! Hungry for a challenge? That’s good, because at Cook’d Brands we are growing rapidly and have abundant opportunities. We are a highly regarded Cloud Kitchen brand with a mission to become the leading virtual brand within the industry. Our mission? To empower every food moment around the world, whether it’s through customer service, account management or even deliveries. About this role: We provide the platform and tools to help our partners increase their visibility online and increase revenue by providing additional brands to their existing takeaway/restaurant as delivery only. As a Field Food Chef & Trainer, you will be fully accountable for training and setting up new stores and provide them with ongoing support and retraining as required. You will also be accountable for the development and growth of your area, driving both consumer choice and increased revenue to maximise your partners orders. Yo You will act as a trusted advisor to your partners in your region. Location - UK Wide Role Responsibilities: - Deliver on-site trainings and demonstrations to the clients (group and 1-1) and support sales team with any potential leads. - Support new locations with check-ins for the first 12 weeks of launch - Gain a thorough understanding of our products and services on a continual basis. - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors - Ensure the timely and successful delivery of our product / system training according to customer needs and objectives. - Establish efficient ways of working and managing end to end delivery of training and continuous progress review across all of your accounts. - Provide mystery shops to ensure quality and service is maintained - Mentor and prioritise order growth for activated restaurants, promoting business efficiency and growth - Take ownership and accountability of your region and focus on positive growth Role Requirements: - Kitchen experience in cooking or being head of a fast food kitchen - Focus on building and proactively managing relationships with the existing Key Accounts as well as with any potential customers - Result-oriented and customer focussed - Excellent communication, presentation and organisational skills - Self-motivated, pro-active and enthusiastic when dealing with customers. - Passion for continuous learning and self-improvement - Attention to detail, multi-tasking and quick learner - Ability to prioritise workload and ensure timely completion of processes - Must be driven to take on additional responsibilities or challenges - Possession of a full UK driving licence - Must be able to travel (essential to this role) – expenses and mileage will be paid / reimbursed. Should have access to own car and hold a valid UK driving license What you’ll get with Cook’d Brands: - Real impact on the company growth and implemented solutions. - People-first culture that supports innovation and encourages people to move forward. - A great learning environment dedicated to fostering both organisational and personal growth, and help you shape a rewarding and fulfilling career path. - Flexible working hours and remote/hybrid work arrangements - Friendly work environment - Social events and team building activities.

Job Title: Customer Manager & Assistant Location: Remote (Work from Anywhere) Job Type: Full-Time About Us: Hidex is a forward-thinking company committed to delivering exceptional service and value to our clients. We believe in building strong relationships and providing personalized solutions to meet our customers' needs. As we continue to grow, we are looking for a dedicated and organized Customer Manager & Assistant to join our team remotely. Job Description: We are seeking a proactive and detail-oriented individual to take on the dual role of Customer Manager & Assistant. In this position, you will be responsible for managing customer relationships, ensuring client satisfaction, and providing administrative support to streamline operations. The ideal candidate is a multitasker with excellent communication skills, a customer-first mindset, and the ability to work independently in a remote setting. Key Responsibilities: Customer Management: - Serve as the primary point of contact for assigned customer accounts, building and maintaining strong relationships. - Address customer inquiries, resolve issues, and ensure a high level of customer satisfaction. - Monitor customer accounts to identify opportunities for upselling or cross-selling products/services. - Collaborate with the sales and support teams to ensure seamless customer experiences. - Gather customer feedback and share insights with the team to improve products/services. Administrative Support: - Assist with scheduling, email management, and calendar coordination for the team. - Prepare and organize reports, presentations, and customer communications. - Maintain accurate records of customer interactions and account details in the CRM system. - Handle data entry, file organization, and other administrative tasks as needed. - Support the team with project coordination and follow-up on action items. Qualifications: - Proven experience in customer service, account management, or administrative support. - Excellent communication skills, both written and verbal. - Strong organizational and time-management abilities. - Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint). - Ability to work independently and prioritize tasks in a remote environment. - A proactive and problem-solving attitude with a focus on delivering exceptional service.

📦 Removals Coordinator Wanted – Join Our Dynamic Team at Get Removals! 📦 Are you an organized, detail-oriented professional with a passion for logistics and customer service? Get Removals, a leading removals company in London, is seeking a proactive Removals Coordinator to manage and oversee our moving operations, ensuring a seamless experience for our clients. 📍 Location: London (Hybrid/Remote Options Available) 📄 Employment Type: Full-Time 💰 Salary: Competitive + Bonuses What You’ll Be Doing: Managing the end-to-end coordination of residential and commercial moves Liaising with clients to understand their moving requirements and provide tailored solutions Scheduling and dispatching removal teams efficiently Preparing and reviewing job quotes, contracts, and invoices Coordinating with drivers and moving teams to ensure smooth execution of services Handling any last-minute changes or challenges with a solution-focused approach Maintaining records and reports to track job progress and customer satisfaction Ensuring compliance with health and safety regulations and company policies What We’re Looking For: Previous experience in removals, logistics, or customer service coordination (preferred) Exceptional organizational and multitasking skills Strong communication skills – both written and verbal Proficiency in using scheduling and CRM software Ability to work under pressure and meet deadlines A problem-solving mindset with a proactive approach to challenges Flexibility to adapt to changing workloads and client demands Why Join Us? ✔ Competitive salary with performance-based bonuses ✔ Flexible working options (hybrid/remote) ✔ Career growth opportunities within a growing company ✔ Friendly and supportive work environment ✔ Exciting and dynamic industry – no two days are the same! If you’re ready to be the backbone of our operations and help clients experience stress-free moves, we want to hear from you! 📩 Apply now by sending your CV. Join Get Removals and help us make moving effortless for our customers!

Key Points: - Freelance, remote working from anywhere in the world - Help launch an eyewear brand in the UK - Flexible working, make your own hours - £250 annual frames benefit for yourself and a 20% discount for friends & family - Room for growth at a fast paced start-up Description: An eyewear brand based in London are looking for a freelance remote Dispensing Optician to help launch their unique frame designs into the UK market. This is a fully remote position and you can be based anywhere in the world, so long as you are registered with the GOC as a qualified Dispensing Optician. This role is freelance and you will be able to make your own hours. You will be working with a fast paced start-up looking to shake up the UK’s optical industry and be a key part of its growth story, working closely with the Founders and COO to make the company a success. This role would be ideal for someone who is looking for freelance and/or remote work alongside another job or who has other responsibilities. There are opportunities for growth as the company expands, including transitions to other departments or taking on leadership roles. The Role: - Play an essential role in delivering exceptional eye care services to customers. - Provide expert advice on lens selection, frame compatibility and customisation options to meet each customer’s unique style and vision needs. - Educate the leadership team on proper eyewear care and maintenance, including lens cleaning, frame adjustment and storage techniques. - Collaborate with the team to enhance customer experience, address key inquiries and concerns, promote brand awareness and loyalty. - Stay informed about the latest trends, technologies and developments in optometry to provide the highest level of experience for customers. - Uphold the company’s commitment to excellence, integrity and innovation in all aspects of eye care and customer service. Requirements: - Registration with the GOC as a qualified Dispensing Optician. - Proven experience in a clinical optometry setting. - Strong clinical skills. - Excellent interpersonal and communication skills. - Basic computer skills, including Google Drive, Word and Excel. Ability to use Notion desirable but not a requirement. - Experience of working with high growth start-ups would be an advantage, but are not mandatory. Details + Key Benefits: - Fully remote role from anywhere in the world - Freelance - completely flexible work hours as you see fit for your schedule - Competitive cash salary, paid on a project basis - £250 in company credits annually to be spent on new frames from site - 20% friends & family discount code for any frames purchased from site - Room for progression as the company’s presence grows - including transitions to other departments or leadership roles (and potential company equity packages) - Start Date - Spring 2025, around May 2025 onwards To avoid missing out on this opportunity, please send your CV across as soon as possible. A cover letter is not necessary. Shortlisted applicants will be asked to attend a 30 minute video interview with both founders. We look forward to reviewing your applications!