Customer service remote jobs in United Kingdom

Job Title: Retail Insight Specialist Location: Flexible / Remote  Overview: We are seeking a detail-oriented and motivated Retail Insight Specialist to join our team. In this role, you will act as a day-to-day shopper, visiting various retail stores to purchase items funded by the company. Your task will be to leave comprehensive reviews on the products you buy, assessing quality, pricing, availability, and overall shopping experience. This is an exciting opportunity to contribute valuable insights that shape retail strategies. Responsibilities: - Visit retail stores regularly as a typical shopper to purchase designated items funded by the company. - Evaluate product quality, customer service, store ambiance, and overall shopping experience. - Provide detailed, objective feedback on each item purchased, including its usability, value, and quality. - Complete and submit reviews and reports promptly, following provided guidelines. - Ensure confidentiality and act as an impartial consumer during store visits. - Meet deadlines for product reviews and reporting as assigned. Requirements: - Must be 18+ years old. - Must have lived at your current address for a minimum of 3 years. - Strong attention to detail and ability to provide clear, unbiased feedback. - Excellent written communication skills to deliver thorough and actionable reviews. - Self-motivated with the ability to manage time effectively and meet deadlines. - Comfortable working independently with minimal supervision. - A passion for retail and consumer products. Benefits: - All items purchased are funded by the company. - Flexible working hours with the ability to work remotely. - Paid per assignment. Join our team and help shape the retail experience with your valuable insights!

Are you a motivated individual with a passion for property and sales? Join our dynamic team as a Self-Employed Sales and Lettings Negotiator and take control of your earnings with uncapped commission potential. This is a fantastic opportunity for a driven individual to thrive in the exciting world of real estate while enjoying the flexibility of self-employment. In this role, you will be responsible for facilitating property sales and lettings, providing exceptional customer service, and building strong relationships with clients. The ideal candidate will possess excellent organisational skills, the ability to communicate effectively, and a keen interest in the property market. About Us Ervaid Management is a proud independent, family-run estate agency based in London. Specialising in residential property sales and lettings, we are dedicated to providing a personalised, customer-focused service tailored to meet the unique needs of our clients. Your Role As a Sales and Lettings Negotiator, you will: Build and maintain relationships with landlords, tenants, buyers, and sellers. Generate leads and new business opportunities through networking and marketing. Conduct property viewings and negotiations. Deliver outstanding customer service throughout the lettings and sales process. Work independently to meet and exceed sales targets. What We’re Looking For We’re seeking someone who is: Ambitious and self-driven: You thrive on setting and achieving goals. Customer-focused: You excel at building relationships and trust. Organized and proactive: You can manage your time effectively to meet deadlines. Experienced in sales or real estate(preferred but not essential). Knowledgeable about the local property market (preferred). What We Offer Uncapped earning potential: Commission-only structure with excellent rates. Flexible working hours: Work on your terms. Ongoing support and training: Access to industry tools and guidance to help you succeed. Independence and autonomy: Be your own boss while leveraging our established brand and resources. About You There is technically no experience necessary however we do recommend a small amount of industry experience as you will typically earn commissions quicker. Nevertheless we have never been a company or a team that turns people away! Overall what we look for is the drive, the passion, and the desire to succeed! If you are passionate about property and possess the necessary skills to excel as a Sales and Lettings Negotiator, we invite you to apply for this exciting opportunity. Job Type: Freelance Schedule: Monday to Friday (own working schedule) Weekend upon request Licence/Certification: Driving Licence/Car (preferable but not required) Location: London/Sussex/Essex Work Location: Remote Job Types: Full-time, Part-time, Freelance Work from home Schedule: Flexitime Potential earnings: Uncapped Work Location: On the road Reference ID: 55520137 Expected start date: 06/01/2025 How to Apply: If this opportunity aligns with your passion for real estate and ambition to thrive in the industry, we’d love to hear from you! Please submit: Your CV A cover letter explaining your motivation and vision for the role. And answer these questions: Briefly outline any experience you have in the real estate industry. What excites you most about this opportunity? How would you approach sourcing new properties/clients? Are you confident that terms like "leader," "charismatic," and "proactive" apply to you? Do you understand and are you willing to work in real estate? Are you passionate about properties? Are you aware that this is a commission-based role?

Job Overview: We are seeking a dedicated IT Support Engineer to join our team and provide technical support to our employees. The ideal candidate will diagnose, troubleshoot, and resolve hardware, software, and network issues while maintaining the overall health of IT systems. This role is crucial to ensuring smooth daily operations and enhancing user satisfaction through timely assistance and training. --- Key Responsibilities: 1. Technical Support Respond to and resolve IT support requests via email, phone, or in person. Troubleshoot hardware, software, and network-related issues. Set up and configure new user accounts, systems, and devices. 2. System Maintenance Monitor and maintain servers, networks, and IT infrastructure. Perform regular updates, patches, and system backups. Ensure compliance with IT security policies and standards. 3. Troubleshooting Diagnose and resolve technical problems, escalating complex issues when necessary. Identify recurring issues and recommend long-term solutions. 4. User Training and Documentation Provide training to users on IT tools and best practices. Create and maintain user manuals, FAQs, and other technical documentation. 5. Collaboration and Vendor Management Work closely with IT teams and other departments to optimize system performance. Coordinate with external vendors for hardware and software procurement and maintenance. 6. Cybersecurity Monitor systems for potential security threats and implement preventive measures. Respond to and mitigate security incidents, ensuring data integrity and protection. --- Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience as an IT Support Engineer or similar role. Proficiency in operating systems (Windows, macOS, Linux). Knowledge of networking concepts (TCP/IP, VPN, DNS, DHCP). Familiarity with tools like Active Directory, Office 365, and ticketing systems. Strong problem-solving, organizational, and communication skills. Certifications such as CompTIA A+, Network+, CCNA, or ITIL are a plus. --- Soft Skills: Excellent interpersonal and customer service skills. Ability to work under pressure and manage multiple tasks. Strong attention to detail and proactive problem-solving approach. --- Working Conditions: On-site/remote work as per company policy. May require occasional evening or weekend shifts for system maintenance or emergencies.

Contact Centre Coordinator Epsom Support Centre | Service Centre | Permanent | Full Time - 37.5 hours per week Salary: £23,887.50 per annum. Onsite interview dates: Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you. If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK’s leading Healthcare Charity. We’re recruiting great people to join our friendly, welcoming Contact Centre on a Hybrid working basis. As a Contact Centre Coordinator, you’ll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you’ll be able to prioritise and manage your workload in a fast-paced team environment. As a Contact Centre Coordinator, you will: Expertly handle all contact with our customers Make good use of a variety of channels, including calls, emails, live chat and social media Ensure the customer journey is always seamless Be part of an exciting, varied and dynamic environment Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm) Deliver excellent customer service, every time. Competently and confidently adhere to a Hybrid working model, with flexibility to work both remotely and on-site when required. Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare – at Nuffield Health, we’ll take care of what’s important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. It starts with you.

Focus Micro Systems are an in house software development company who develop software for the property sector and have been dedicated in doing so for over 40 years. We have developed property management software packages to support Letting Agents, Estate Agents and Business Transfer Agents. Whatever the property agencies require, we have the software package waiting for them. We are seeking an experienced Software Support Technician with hands-on commercial experience This is an office-based role at our Oxford location, where applicants must be able to commute to the office. You will be responsible for providing support to our clients who use our property management software where you will be answering queries, resolving technical issues, and ensuring that our clients receive the highest level of service. Across our cloud platform we have over 7000 active users who you will be supporting. To be successful in this role, you should have excellent communication skills, strong customer-service orientation, and an interest in problem solving. This role is based entirely in our Oxford office. Required Key Skills: · Strong professional communication skills, with previous customer service and technical support experience. · Good timekeeping, and a passion for problem-solving. · Ability to work effectively as part of a team and support users in a professional environment. · Ability to quickly learn our property management software packages with a goal to deliver training sessions to clients, both in-house and on-site. · Experience of having carried out training sessions to groups of customers either remotely or on-site. · Excellent understanding of all Microsoft products including: o All Windows operating systems o Word o Excel o Outlook · Strong numeracy and analytical skills with the ability to compile statistical data and reports. · Experience using ticketing systems to manage and resolve client issues, ensuring all relevant data is captured and tracked for follow-up. Additional Desired Skills: · Experience with Microsoft SQL Server in a commercial setting, including creating and troubleshooting SQL queries. · Ability to deliver high quality testing services across an array of different projects, creating logs and screenshots to document testing phases and defects. · Knowledge of Windows Server Networking including Active Directory, Group Policy and DNS. Within your role you will have the opportunity to develop further into: · Client Training – In House & On-Site · Carrying out Demos and running Webinars · Software Testing · Infrastructure management including Windows Server Networking · Product Design · Manual Writing · Social Media and Marketing Campaigns This role requires proven commercial experience as a software support technician, including working in a professional, client-facing environment. Applicants without relevant professional experience may not be considered. Lots of potential for future career progression and personal development.

Job Overview: The Account Administrator will be responsible for managing administrative tasks related to client accounts, assisting in financial processes, and supporting the bookkeeping and payroll teams. This position requires excellent organizational skills, strong communication, and a keen eye for detail. Key Responsibilities: Act as the primary point of contact for client inquiries and provide exceptional customer service. Maintain and update client records in the accounting database. Assist with invoicing, billing, and accounts receivable tracking. Coordinate the collection of financial documentation from clients for bookkeeping and payroll processing. Prepare and distribute financial statements, reports, and correspondence as needed. Support the bookkeeping and payroll teams with data entry and reconciliation tasks. Ensure compliance with company policies and applicable financial regulations. Schedule meetings, track deadlines, and manage administrative tasks for the team. Assist with onboarding new clients, including gathering necessary documentation and setting up accounts. Qualifications and Skills: Proven experience in an administrative or accounts-related role (minimum 1–2 years). Familiarity with bookkeeping and accounting practices (preferred). Proficiency in accounting software (e.g., QuickBooks, Xero) and Microsoft Office Suite (Excel, Word, Outlook). Bachelor’s degree in Accounting, Business Administration, or related field (preferred but not required). What We Offer: Competitive salary. Opportunities for growth and professional development. A collaborative and supportive team environment. Flexible working options (remote or hybrid work arrangements).

About us At Heatingology, we specialise in providing top-quality heating solutions tailored to meet the unique needs of residential properties. With years of experience in the industry, we have built a reputation for excellence, reliability, and a customer-first approach. We offer a full range of services, including boiler installations, central heating repairs, underfloor heating systems, and routine maintenance. Whether it’s a small repair or a complete system overhaul, we approach every project with the same level of professionalism and care. Position Title: Gas Engineer Location: London Job Type: Full-Time Overview: We are seeking a skilled and certified Gas Engineer to join our team. The ideal candidate will be responsible for installing, maintaining, and repairing gas appliances and systems in residential settings. You will ensure that gas systems are safe, efficient, and compliant with all relevant regulations. This role requires strong technical expertise, problem-solving skills, and a commitment to excellent customer service. This role does not require working from an office. The applicant can work remotely and will only need to attend on-site locations when tasks are assigned. Key Responsibilities: - Installation and Maintenance: Install, service, and repair gas systems, appliances, and fixtures, including boilers, heating systems, gas appliances - Safety Inspections: Conduct routine safety inspections on gas appliances and systems to ensure they comply with industry safety standards and regulations. - Fault Diagnosis: Troubleshoot and diagnose faults or malfunctions in gas systems and appliances and provide efficient repair solutions. - Compliance: Ensure all work complies with current gas safety regulations and company policies. - Customer Service: Providing excellent customer service, troubleshooting issues and making sure that they are solved safely and effectively. - Documentation: Maintain accurate records of all work performed, including inspection reports, service records, and any necessary paperwork related to regulatory compliance. - Emergency Repairs: Respond to emergency gas-related issues promptly and efficiently, ensuring the safety and satisfaction of the client. - Collaboration: Work closely with other engineers, contractors, and professionals on-site to ensure projects are completed on time and to a high standard. Qualifications: - Certification: Must be Gas Safe registered - Experience: Previous experience as a gas engineer, ideally with exposure to residential systems - Technical Skills: Strong understanding of gas systems, appliances, and relevant safety regulations. - Problem-Solving: Ability to diagnose and repair faults efficiently. - Communication Skills: Strong verbal communication skills with the ability to explain technical information to non-technical clients. - Driving License: A valid driving license is required as travel to various sites may be necessary. - Good to have: - Experience in plumbing - Experience working in a customer-facing role. - Experience with renewable energy systems (such as heat pumps or solar thermal systems) is a plus. Company Benefits: - Competitive salary with performance-based incentives. - Company vehicle provided for full time employees - Opportunities for professional development and certification Expected hours: 40 per week

Job Title: E-commerce Assistant Location: South West London Job Type: Full-time / Part-time --- About Us: MI.BA. ITALIAN FOOD SERVICE is an Import & Distributor of Italian Food., we are dedicated to providing top-quality products to our customers. We are about to launch our brand-new E-commerce online. We strive to create an exceptional online shopping experience and are now looking for an organized, detail-oriented E-commerce Assistant to help us grow and optimize our online presence. --- Job Summary: As an E-commerce Assistant, you will play a key role in supporting our e-commerce operations. This includes managing product listings, assisting with inventory control, coordinating marketing campaigns, handling customer inquiries, and providing general administrative support. The ideal candidate will have a strong interest in e-commerce, be highly organized, and have a good understanding of online retail trends. Key Responsibilities: Product Listing Management: Create, update, and optimize product listings on our website and third-party marketplaces (e.g., Amazon, eBay). Ensure accurate product information, descriptions, and images. Inventory and Order Management: Monitor inventory levels, assist in stock replenishment, and manage the order fulfillment process. Coordinate with logistics and warehouse teams as needed. Customer Support: Respond promptly to customer inquiries through email, chat, and phone. Address issues such as order status, product information, and returns. Data Analysis: Track and report on sales, website performance, and customer behavior using analytics tools. Provide insights to improve website performance and sales conversion rates. Marketing Support: Assist with e-commerce marketing campaigns, such as email newsletters, social media, and promotions. Collaborate with the marketing team to optimize content and engagement. Competitor Research: Conduct research on competitor products, pricing, and market trends to keep our product offerings competitive. General Administrative Tasks: Handle day-to-day tasks, coordinate with other departments, and support the e-commerce manager with various projects as needed. --- Requirements: Education: High school diploma or equivalent (required); associate’s or bachelor’s degree in business, marketing, or a related field (preferred). Experience: 1-2 years of experience in e-commerce, online retail, customer service, or digital marketing. Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word) and basic familiarity with e-commerce platforms (e.g., Shopify, WooCommerce, Amazon Seller Central). Analytical Skills: Comfortable analyzing data and reporting on e-commerce metrics. Attention to Detail: Strong organizational skills with a high level of attention to detail. Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with customers and team members. Problem-Solving: Ability to troubleshoot and resolve issues in a fast-paced environment. Team Player: Strong collaboration skills and the ability to work effectively with cross-functional teams. --- Why Join Us? Growth Opportunities: Opportunity to advance your career in e-commerce within a growing company. Dynamic Work Environment: Work with a passionate and collaborative team. Employee Discounts: Enjoy discounts on our product offerings. Flexible Work Arrangements: Remote and hybrid options available. --- MI.BA. ITALIAN FOOD SERVICE is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Description ChildsplayHire Ltd is a leading party hire business running across London and beyond, providing a wide range of equipment including bouncy castles, soft play, furniture, toys, games, props, photobooths, fun foods and more. We are looking for efficient and organised drivers mates to join our dynamic team. Role Description This is a part time remote role for Driver's Mates. The driver's mate will assist the driver with navigation, loading and unloading of equipment, setting up the equipment and ensuring the safe transport of goods to various locations Position - Driver's Mate Job Type - Part-Time Half Day - £40 8am-12pm, 2pm-7pm (typically start from 10am) Full Day - £80 8am-7pm (typically start from 10am) Responsibilities - Setup - Setting up party equipment including inflatables, and other potential heavy equipment at various locations - Inventory Management - Maintain accurate inventory records using our app, ensuring the right products are delivered to the customers on time - Equipment Maintainence - Clean and maintain equipment to ensure high standards of safety and presentation - Customer Interaction - Provide exceptional customer service, representing ChildsPlayHire Ltd with professionalism and friendly demeanour Requirements - Physical Stamina -Ability to lift, move and set up heavy equipment, often working outdoors in varying weather conditions - Availability - Must be able to work weekends, early mornings and late evenings - Customer Service - Previous experience in a customer faced role, with excellent verbal communications skills - Reliability - Punctuality and commitment are critical, as reliability is essential to this role Qualities We Value - Dependable and trustworthy - A commitment to reliability and professionalism - Energetic and enthusiastic - A positive attitude and high energy levels are essential for success in this role - Customer Focused - Passionate about delivering the best customer service - Attention to detail - Diligent, with strong problem-solving skills - Team Player - Ability to collaborate effectively with others to ensure smooth operations Benefits - Discounts on equipment after probation period (3 months probation period) - Opportunities for tips and bonuses Work Schedule - Shifts range from 4 to 12 hours, including day and evening shifts Qualifications - Ability to lift heavy objects and perform physical tasks - Excellent communication skills and teamwork abilities - Basic knowledge of navigation Join ChildsplayHire Ltd and be a part of a team dedicated to creating unforgettable experiences for our clients. If you are passionate about customer service, enjoy physical work, and is ready to take on a role with great responsibility and rewards, we would love to hear from you.

Job Description: We are looking for a highly organized and proactive Administrative Assistant to manage and streamline our office operations. The ideal candidate will possess excellent administrative skills, attention to detail, and the ability to handle multiple tasks efficiently. This role is essential in ensuring the smooth functioning of our daily operations, supporting various departments, and contributing to our overall success. Key Responsibilities: Office Administration: Manage daily office operations, including scheduling meetings, handling correspondence, and maintaining office supplies. Coordinate appointments, travel arrangements, and logistics for the team. Organize and maintain physical and digital files, ensuring all records are accurate and up-to-date. Prepare and distribute internal communications, memos, and reports as needed. Assist in onboarding new employees by preparing necessary documentation and facilitating orientation. Customer Support: Respond to customer inquiries via email, phone, and chat in a timely and professional manner. Assist in managing customer orders, returns, and exchanges to ensure a positive shopping experience. Collaborate with the customer service team to resolve any issues or concerns effectively. Data Management: Maintain and update databases, ensuring data integrity and confidentiality. Generate and analyze reports to support business decisions and identify areas for improvement. Utilize Microsoft Excel to create spreadsheets, track inventory, and manage sales data with precision. General Administrative Tasks: Handle incoming and outgoing mail, packages, and deliveries. Assist in organizing company events, meetings, and team-building activities. Perform general clerical duties such as photocopying, scanning, and filing documents. Benefits: Competitive salary and performance-based incentives. Flexible working hours and remote work opportunities. Employee discounts on our exclusive fragrance products.

About Us: World Privilege Plus is a leading membership-based rewards and lifestyle platform that offers exclusive discounts, privileges, and experiences to its members. By partnering with a vast network of renowned brands across travel, hospitality, retail, dining, and entertainment, we provide our corporate members with unparalleled value and access to a world of luxury and savings. Our mission is to enhance our members' lifestyles by curating exceptional offers and personalised experiences. Job Description: We are seeking dynamic and results-oriented Sales Executives to join our expanding team. This is an exciting opportunity to build a rewarding career with a company that is at the forefront of the membership rewards industry. As a Sales Executive, you will be responsible for acquiring new members by effectively promoting the benefits and value of our membership program. Your role will involve generating leads, conducting sales presentations, and closing deals. You will be the face of World Privilege Plus, building strong relationships with potential members and providing exceptional customer service. The ideal candidate will be an adaptive learner who has strong negotiating skills and an ability to showcase our offerings in a compelling way. We will initially supply you with leads. To emphasise, this is a remote working commission only position. Key Responsibilities: - Identify and pursue new business opportunities in the market. - Build and maintain strong relationships with existing and prospective clients. - Business development opportunities / lead generation will be an active part of this role. - Collaborate with sales and marketing teams to develop effective strategies. - Generate leads through various channels, including cold calling, networking, and referrals. - Conduct compelling sales presentations to highlight the benefits of our membership program. - Negotiate and close deals aligned with sales targets. - Possess a strong understanding of the company’s products, the competition in the industry and positioning. - Understand the needs of your clients and be able to respond effectively. - Targeting of clients across all sectors to win new business - Work closely with cross-functional teams and contribute to a collaborative, high-performance environment. - Utilise software tools, including HubSpot to track progress. - Achieve weekly sales targets of 2-3 new Partnerships. - Provide exceptional customer service throughout the sales process. - Use strong interpersonal and communication skills to engage with potential members. - Contribute to a positive and collaborative team environment. - Undergo comprehensive training to develop in-depth product knowledge. Required skills: - Proven experience in a customer-facing sales role, particularly in B2B sales. - Experience of identifying and pursuing new business opportunities. - Demonstrated ability to prospect new business, including cold outreach and LinkedIn engagement. - Excellent organisational skills, and the ability to work both independently and as part of a team. - Self-motivated with a pro-active approach to sales. - A positive, enthusiastic, and outgoing personality. - Able to use HubSpot or experience of a similar CRM. - A results-driven mindset with a track record of meeting and exceeding sales targets. - Excellent interpersonal and communication skills. - Ability to learn quickly and adapt to a changing environment. What We Offer: · Competitive remuneration package · Comprehensive training and development opportunities · Opportunities for career progression within a growing company · The chance to work with exclusive products and services · A supportive and dynamic work environment · Free membership To Apply: Please submit your CV and cover letter outlining your suitability for the role. Note: This position is subject to a 3-month trial period. We are committed to creating a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, or disability. Job Types: Full-time, Part-time Pay: Potential earnings of up to £80,000 per year Additional pay: Commission pay. Benefits: Work from home. Work Location: Remote