Event operations jobs in London

Junior Sous Chef Oswald’s is a private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023 We are currently recruiting for a Junior Sous Chef to join our Oswald's team. The company benefits our Junior Sous Chef receives are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Freshly prepared meals on duty - Free English Classes The responsibilities of the Junior Sous Chef are: - Preparation of all food items on the restaurant menu during service - Leading on a section of the kitchen The Experience & Qualifications required of our Junior Sous Chef are: Previous experience in a similar position is essential Experience of working in a busy kitchen is preferable Working Hours: On a rota basis with shifts falling between Monday-Saturday. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Junior Sous Chef at Oswald’s then apply by forwarding your up to date CV to the link below.

Oswald’s is a new private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023 & 2024. We are currently recruiting for a Sommelier to join the Front of House Team, with the opportunity to earn up to £45,000. The additional benefits our Sommelier receives are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - 20% discount at Birley Bakery - Free English Classes - Freshly prepared meals whilst on duty The club is closed on Sundays, Bank Holidays and throughout Christmas each year. The responsibilities of the Sommelier are: - Welcoming members and their guests to the restaurant - Leading your section with precision and charm - Assisting the Cellar Team and deliver wine to members - Developing service standards - Creating an exceptional experience for members and their guests The Experience & Qualifications required as Sommelier are: Significant experience in a similar role in a high-end restaurant, luxury hotel or private member’s club advantageous The working hours for this role are on a rota basis with shifts falling between Monday - Saturday. If you feel that you have the experience and skills to join us as Sommelier at Oswald’s then apply by forwarding your up to date CV together with a covering letter to the link below.

5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: - Ensuring the smooth and efficient running of the reception area at all times. - Supervising the team and ensuring the highest standard of customer service is upheld at all times. - To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: - Significant experience in a similar position is essential - Experience of working in a luxury boutique hotel, restaurant or private member’s club. - Ability to demonstrate and instill exceptional customer service standards The working hours: Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter

Front of House Supervisor | £14 per hour | Monday - Friday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a front of house Supervisor, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Supervisor 45 hours per week | Rotating between morning and evening shifts To work under our restaurant managers To lead one service a day To assist in efficient food preparation To help manage our team members To implement & improve service processes To monitor & implement hygiene best practices To help maintain our 5* hygiene rating Expectations | Efficiency, Communication, Energy Ability to steady the ship and prevent issues before they happen Leadership and communication skills Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect Strong organisational skills Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Compensation | £14 per hour 30 days holiday package (including bank holidays) Performance based bonus £100 ‘Refer a Friend’ scheme Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows

We are seeking a diligent and reliable Barback to join their team and support the efficient operation of their bar. The ideal candidate will have a strong work ethic, excellent organizational skills, and a commitment to maintaining a clean and well-stocked bar area. If you have experience in the hospitality industry and a passion for delivering exceptional service, we encourage you to apply for this essential role. Responsibilities: - Stocking and Restocking: Ensure the bar is always stocked with essential supplies, including glassware, liquor, beer, wine, garnishes, and other bar tools. - Cleanliness: Maintain cleanliness and organization of the bar area, including washing and sanitizing glassware, utensils, and bar surfaces. - Support Bartenders: Assist bartenders by retrieving and restocking items, preparing garnishes, and handling other tasks as needed to ensure efficient service. - Inventory Management: Monitor inventory levels and report shortages or discrepancies to the bar manager to facilitate timely reordering of supplies. - Customer Service: Engage with guests in a courteous and professional manner, addressing their needs promptly and providing a welcoming atmosphere. - Maintenance: Ensure bar equipment is in good working order, performing routine maintenance and reporting any issues to the bar manager. - Trash and Recycling: Dispose of trash and recycling appropriately, ensuring the bar area remains clean and free of clutter. - Event Support: Assist in setting up and breaking down the bar area for special events, ensuring all necessary supplies are available and organized. - Compliance: Adhere to all health and safety regulations, including proper handling and storage of food and beverages, to maintain a safe environment for staff and guests. - Requirements: - Experience: Previous experience as a Barback or in a similar role within the hospitality industry. - Work Ethic: Strong work ethic with the ability to work efficiently in a fast-paced environment and complete tasks accurately and promptly. - Physical Stamina: Ability to lift heavy objects, stand for extended periods, and perform physical tasks required in a bar setting. - Organizational Skills: Excellent organizational skills with attention to detail in maintaining a clean and well-stocked bar area. - Team Player: Ability to work effectively as part of a team, supporting bartenders and other staff members to ensure smooth operations. - Communication: Good communication skills, with the ability to interact professionally with colleagues and guests. - Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business. - Compliance: Knowledge of health and safety

We are looking for a Event Waiter/Waitress to join the team as part of Caprice Holdings. Tucked behind Grosvenor Square sits the fanciful 34 Mayfair where the lavish menu is as lovely as the art-deco inspired interiors. Considered the hidden gem of Mayfair with its elegant terrace, the restaurant has been delighting diners since 2011. Open all day, the restaurants offers lovingly prepared dishes for lunch, dinner and weekend brunch, ensuring there is a menu with variety to suit all tastes and occasions. Working as a Event Waiter/Waitress within our Restaurants will give you exposure to a busy, high volume dining operation. Our Waiter/Waitress will enjoy these benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivaled opportunities for progression across the Group Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets and much more - Reward programmes, long service awards and staff recognition and incentives Caprice Holdings is a market leading prestigious restaurant group, with a rich history and long-standing reputation in the hospitality industry, we have grown from strength to strength opening our iconic restaurants across in London and now internationally. As we continue to expand, we offer structured career paths & hospitality training at every level to ensure your development and confidence grows with the group. Apply today and join us as a Events Waiter/Waitress We promote a working environment in which equal opportunity and diversity is recognized, valued and encouraged. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

I’m We're looking for a dynamic new Kitchen Manager 👩‍🍳 👨‍🍳 to take the reins at our high volume Canary Wharf location 🍔 . If you're a Head Chef / Kitchen Manager with great energy, leadership skills and entrepreneurial spirit, you'll thrive in this role. The location is in the heart of Canary Wharf 🏦 at the Market Halls Cargo Location (Crossrail Place) - About the Role All the usual Head Chef stuff,: Ordering + Stock Management 🧮 - Recruitment + Training + Team Management Maintaining 🧑‍🤝‍🧑 - Hygiene standards 🧽 + Due Diligence ✅ Making sure we have everything on the menu, all the time. Building on and maintaining our great company culture. Work life balance and autonomy are really important to us and we're constantly looking to support you to achieve that not just for yourself but your team too. Systems we're using are Planday (Rotas), MarketMan (ordering and stock managemenet), Flow Hospitality (Training), Lightspeed / Deliveroo (EPOS) Google Sheets (reporting) Pay + Contract This is an hourly paid position, you’ll write you’re own rota so you have flexibility but would be expected to work around 45h/wk full time with a mix of opens/closes over 5 days a week. Whilst you write your own rota, we'll need you to lead from the front and have a presence over all operating hours. Previous Head Chef or Management experience is essential, with at least 2-3 years in a similar sized QSR location. Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience. Great leadership skills. This really will be your kitchen and a big part of your role is to inject your energy and positivity into the atmosphere. Taking the time to train and mentor your team. Great initiative and confident to take ownership of your site. The big advantage of joining an independent is that we want to give you autonomy over your site. Black Bear is where you can really have a voice and input into the future of your site. Working closely with Head Office on projects to move the business forward. We love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you!

Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £33k per year Benefits: - Monday to Friday - Company events - Free food - Schedule: - 9 hours shift – 45 hours weekly. :

We are seeking talented and versatile Baristas to work on a temporary or contract basis in London through our barista agency. As a Barista, you will have the opportunity to work at various locations, including cafes, coffee shops, events, and other establishments, providing your exceptional coffee-making skills and delivering outstanding customer service. Pay: £13.15 – 13.50 Location: London Responsibilities: · Prepare and serve a variety of high-quality coffee beverages, including espresso-based drinks, pour-over coffee, and specialty brews. · Interact with customers in a friendly, professional, and engaging manner, providing exceptional service and addressing their inquiries or requests. · Work effectively as part of a team, collaborating with fellow baristas, supervisors, and other staff members to ensure smooth operations and customer satisfaction. · Uphold the highest standards of beverage quality, consistently monitoring taste, temperature, and presentation. · DBS desired Requirements: · 3 months experience as a barista, preferably in various coffee establishments. · Excellent customer service skills with the ability to communicate effectively and engage with diverse customers. · Ability to work well under pressure, multitask, and adapt to different work environments. · Knowledge of food safety and hygiene regulations. Join our barista agency and showcase your exceptional skills, passion for coffee, and dedication to delivering a remarkable coffee experience to customers across various locations. Apply now and become part of our dynamic team!

Commis Pastry Chef Production Site (SW8) 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Commis Pastry Chef to join the production site team. The benefits our Pastry Chef will receive are: 33 days holiday per year (including bank holidays) Birthday day off Discounted gym membership with Nuffield Health Monthly well-being days with our Chiropodist and Masseuse Private medical insurance with AXA Cycle to Work Scheme Employee Assistance Programme – Hospitality Action Access to a company doctor Eyecare vouchers In-house industry training for eg WSET Sponsored social events Recommend a friend bonus of £750 Online retail discounts 20% staff discount at Birley Bakery Freshly prepared meals The Experience & Qualifications required : Experience of working in a luxury hotel, restaurant or private member’s club advantageous Previous experience in a similar position is essential; preferable Michelin-star restaurant background The responsibilities are: Assisting with the production of food to the required standard within the Pastry and Bakery department Working hours: Straight shifts, up to 48 hours a week If you feel that you have the experience and skills to join our Pastry Team at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter

Nico’s is a high-end Italian grill and pizza restaurant, owned and operated by entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Located in the heart of Mayfair, the restaurant has a welcoming and exclusive environment with a menu that offers members freshly made pasta, pizza and grill creations using the freshest and finest ingredients. We are currently looking for a Receptionist to join our Nico’s team. The company benefits our Receptionist receives are: 28 days holiday per year (including bank holidays) Birthday day off Discounted gym membership with GymFlex Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist Private medical insurance with AXA Private dental insurance with Bupa Workplace nursery scheme Cycle to Work Scheme Employee Assistance Programme – Hospitality Action Access to a company doctor Eyecare & specs vouchers In-house industry training Sponsored social events Recommend a friend bonus of £750 Staff Accommodation (subject to availability) Online retail discounts Free English Classes Freshly prepared meals whilst on duty The responsibilities of the Receptionist are: Welcoming members and providing a professional and genuinely warm welcome. To answer the telephone, take bookings and deal with general enquiries. Ensure a courteous and efficient service is given to all members and always maintaining the levels of service to the highest standards. The Experience & Qualifications required of our Receptionist are: Significant experience in a similar position Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: Up to 48 hours a week, with shifts ranging between 10am- 12pm The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Receptionist at Nico’s then apply by forwarding your up to date CV together with a covering letter to the link below.

Commis Waiter Nico’s is a high-end Italian grill and pizza restaurant, owned and operated by entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Located in the heart of Mayfair, the restaurant has a welcoming and exclusive environment with a menu that offers members freshly made pasta, pizza and grill creations using the freshest and finest ingredients. We are currently looking for a Commis Waiter to join our Nico’s team. The company benefits our Commis Waiter receives are: 28 days holiday per year (including bank holidays) Birthday day off Discounted gym membership with GymFlex Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist Private medical insurance with AXA Private dental insurance with Bupa Workplace nursery scheme Cycle to Work Scheme Employee Assistance Programme – Hospitality Action Access to a company doctor Eyecare & specs vouchers In-house industry training Sponsored social events Recommend a friend bonus of £750 Staff Accommodation (subject to availability) Online retail discounts Free English Classes Freshly prepared meals whilst on duty The responsibilities of the Commis Waiter are: Preparing the restaurant mise-en-place for the various shifts Delivering food from the kitchen to the restaurant stations or to members Assisting with barista duties Understanding the menu and preparation of dishes The Experience & Qualifications required as Commis Waiter are: Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: 45 hours per week on a rota basis If you feel that you have the experience and skills to join us as a Commis Waiter at Nico’s then apply by forwarding your up to date CV together with a covering letter to the link below.

Head Waiter Nico’s is a high-end Italian grill and pizza restaurant, owned and operated by entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Located in the heart of Mayfair, the restaurant has a welcoming and exclusive environment with a menu that offers members freshly made pasta, pizza and grill creations using the freshest and finest ingredients. We are currently looking for a Head Waiter to join our Nico’s team. The company benefits our Head Waiter receives are: 28 days holiday per year (including bank holidays) Birthday day off Discounted gym membership with GymFlex Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist Private medical insurance with AXA Private dental insurance with Bupa Workplace nursery scheme Cycle to Work Scheme Employee Assistance Programme – Hospitality Action Access to a company doctor Eyecare & specs vouchers In-house industry training Sponsored social events Recommend a friend bonus of £750 Staff Accommodation (subject to availability) Online retail discounts Free English Classes Freshly prepared meals whilst on duty The responsibilities of the Head Waiter are: To have a good knowledge of the menu and styles of service To be fully conversant with the table lay-up and mise-en-place prior to, during and after service To ensure that all colleagues provide friendly, courteous, and professional service always. To promote a good team spirit and good relationships within the restaurant and the kitchen brigade The Experience & Qualifications required of our Head Waiter are: Significant experience in a similar position Experience of working in a luxury hotel, restaurant or private member’s club advantageous If you feel that you have the experience and skills to join us as Head Waiter at Nico’s then apply by forwarding your up to date CV together with a covering letter to the link below.

Job Description: As the Floor Manager, you will play a key role in managing the day-to-day operations of the front-of-house area, including supervising staff, ensuring exceptional customer service, and maintaining high standards of cleanliness and organization. You will work closely with the management team to create a welcoming and efficient environment that exceeds guests’ expectations. Key Responsibilities: - Supervise and coordinate the activities of front-of-house staff, including servers, hosts/hostesses, and bussers. - Provide guidance, support, and feedback to ensure excellent service and professionalism at all times. - Ensure that guests receive a warm welcome and attentive service throughout their dining experience. - Address any issues or concerns promptly and courteously to ensure guest satisfaction. - Oversee seating arrangements, reservations, and waitlist management to optimize table turnover and guest flow. - Monitor dining areas to ensure cleanliness, organization, and adherence to safety standards. - Provide training and ongoing support to front-of-house staff to enhance their skills and knowledge. - Conduct regular performance evaluations and identify opportunities for growth and improvement. - Handle guest complaints or concerns effectively and professionally, seeking resolution in a timely manner. - Communicate with kitchen staff and management to address any issues that may arise during service. - Work closely with the kitchen team, bar staff, and management to ensure seamless coordination and communication between front-of-house and back-of-house operations. - Collaborate on menu planning, special events, and promotions to drive business growth. - Ensure compliance with health and safety regulations, food hygiene standards, and licensing requirements. - Conduct regular inspections and audits to maintain compliance and address any issues promptly. Qualifications: - Previous experience in a supervisory or managerial role within the hospitality industry, preferably in a restaurant or similar establishment. - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team. - Excellent communication and customer service skills, with a focus on creating positive guest experiences. - Knowledge of restaurant operations, including reservations systems, point-of-sale software, and front-of-house procedures. - Understanding of health and safety regulations, food hygiene standards, and licensing requirements. - Flexibility to work evenings, weekends, and holidays as required. Job Type: Full-time Pay: £33,000.00 per year

Cornerhouse Supervisor JD Newly created, role for a small, ambitious café & foodhall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café & foodhall on a day-to-day basis and overseeing the entrance to the whole building to create an excellent, well established neighbourhood destination. You will have the support of the Venue Manager, Café Manager and wider management team as well as a small café and floor team. With expert training oNered, this is a great opportunity for someone who has been a successful supervisor or head barista, and is a chance to come in at the beginning to help create and shape the new operation as a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, highly diligent person who fully understands our customers. Applicants should have spent at least 1 years in specialty coNee, with 3 years in the hospitality industry including at least 1 year of supervisor-level experience. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) as well as the café and food hall, alongside acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on oNering an evolving, high-quality platform for a diverse group of small businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations within our new venue which opened in May, we’re looking for a professional and engaged Café & Foodhall Supervisor who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective oNer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational responsibility – helping to run day to day operations of food hall and café, preparing food and coNee, assisting in managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, as well as monitoring inventory and supplies (all supported by the Café & Venue Manager), to ensure the ground floor is always operating smoothly. 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and helping to implement initiatives to enhance customer loyalty and satisfaction. 3. Financial management – adhering to budgets, exceeding sales targets, and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance. 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu from the café, supported by the further oNerings of a collective of creative, highly experienced industry professionals, as well as implementing and enforcing compliance, health and safety and general upkeep standards. Required Skills; Excellent customer service. Understanding of café and general hospitality operations. Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management Self-starting and highly motivated Proven ability to oversee, motivate, and encourage a diverse team. Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. Ability to help promote a positive and supportive work environment for maximum productivity. Supervision of the team and Venue deputising when the venue manager, and café manager are oN. Customer Service & Operations • Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. In-depth knowledge of coNee as well as preparation techniques and equipment. Good knowledge of UK food hygiene and safety regulations. Ability to handle customer complaints and resolve issues in a professional and timely manner, with the support of managers wherever needed. • Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making Ability to make sound decisions under pressure and in fast-paced environments. A proactive approach to anticipating and mitigating potential risks and challenges. Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills Proficiency in relevant POS systems. Excellent written and verbal communication skills. Organised, reliable and responsible. Ability to work independently and as part of a team. Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

Job description Office Manager Overview: We are seeking a dynamic Office Manager to join our team. The ideal candidate will be responsible for overseeing the daily operations of our office, ensuring efficiency and effectiveness in all administrative tasks. As an Office Manager, you will play a key role in supporting the team and maintaining a productive work environment. Responsibilities: - Manage and supervise office staff, including providing guidance and training as needed - Maintain office services by organizing office operations and procedures - Handle communication within the office and with external parties - Implement and maintain office policies and procedures - Oversee clerical tasks such as filing, data entry, and document management - Ensure proper phone etiquette is maintained at all times - Utilize QuickBooks for financial record keeping and reporting - Assist with human resources functions such as employee onboarding and benefits administration - Coordinate office events and meetings - Maintain an organized and efficient office environment - -Managing Financial Budgets & Monitoring Costs and Financial Records & Reports - -Hiring & Training Staff - -Rostering Staff - -Handling Employee Issues & Conflicts - -Ensuring Customer Satisfaction & Building Customer Relationships - -Planning Menus, Pricing & Maintaining Food Quality - -Managing Inventory & Ordering Supplies - -Maintaining Environmental, Food Safety & Sanitation Practice. - Skills: - Team management experience - Proficient in clerical duties - Excellent communication skills - Strong phone etiquette - Supervisory skills - Knowledge of QuickBooks or similar accounting software - Administrative proficiency - Understanding of human resources practices - Office organization abilities - If you are a detail-oriented individual with excellent organizational skills and a passion for managing office operations, we invite you to apply for the Office Manager position. Join our team and contribute to the smooth functioning of our office environment. - Job Type: Full-time - Pay: £37,000.00-£40,000.00 per year - Work Location: In person

The role Our Assistant Manager will support our GM in the day to day running of all operations in our original Clapton restaurant. This is an exciting time for this site as we have recently launched our Guest Chef series and we’re working to create a more varied events program, so an interest events would be great. You would also be part of curating the seasonal cocktail and wine list, wine of the month, cocktail of the week etc. so some bar experience would also be good. A key part of the role will be managing the team. You will support the GM with hiring, training and managing the team, noticing when extra training is needed and finding interesting ways of engaging the team with their development as well as building a strong team and positive work environment. Whilst we aim for our service to be bustling and efficient, with lots of different plates hitting the table quickly, it will be important to balance this with a friendly neighbourhood atmosphere. We’d like you to be a face that regulars recognise and feel welcomed by, whilst at the same time ensuring that the service is on point from all members of the team. Alongside the GM you will be responsible for the revenue in the site and maximising the potential revenue from the cocktail bar, the bookings/ walk-ins as well as events. What are we looking for? The service is generally busy and fast paced, with baskets of steaming dumplings hitting the tables within a few minutes, so we’re looking for an enthusiastic hands on manager who enjoys this fast paced atmosphere and works well under pressure, whilst remaining calm and organised. We value people with a strong work ethic and passion for freshly made food and quality drinks and we’re looking for someone who really cares about the food, drink and service they and their team deliver. We are a small company and you would be working directly with the founders, so we would like to take on someone who would enjoy being a part of the decision making process, show initiative and get stuck in with their ideas Benefits 50% off to eat in or 20% off to buy any of our retail products Refer a friend: If you like what we do you could refer a friend to work with us – and get paid a finders fee Staff Development Program: Once every 3 months we get together for skills training and creative input to what we do here at My Neighbours the Dumplings. It’s a chance to explore and learn something new. Personal Development: We are proud to have so many members of our team that have developed within the company and welcome people wanting to step up and progress with us.

START YOUR NEXT CHAPTER IN LONDON’S WESTMINSTER AT THE BARLEY MOW The team at The Barley Mow on Horseferry Road are never happier than when they’re serving customers from the local community, business and Government. Our pub is traditional, but never stuffy or boring, and we take pride in serving a range of cask conditioned ales and real good food. Here, you’ll love being busy and delivering the kind of service that matches our traditional values. ABOUT THE ROLE Helping the Kitchen Manager to deliver exciting menus, you’ll be focused on ensuring high quality products are used and enabling the highest standards of health and hygiene – even when the pressure is on. You’ll also help to minimise wastage and support your team by helping with food prep and leaning whenever required. Ideally, you’ll have experience gained in a similarly busy and dynamic environment. Here you’ll get to grow your skills and experience by being both hands on and undertaking on-going training. WE ARE PROUD TO OFFER: - Some of the best Career Growth Opportunities in the industry. - Flexible Shift Patterns – to fit around the other important things in life. - A Competitive and Progressive salary. - A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. The lower figure is the hourly salary and the higher figure is the average hourly income across a year including tronc distribution for the role advertised. - Wage Stream – giving you direct access to your wages when you need them. - Private Medical Cover on completion of one years’ service. - Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one years' service. - 28 days paid Holiday per annum, inclusive of Bank Holidays. - 25% Discount at all Glendola Leisure Venues. - Annual Staff Events - Opportunities to innovate and contribute to the growth of your business - GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY - Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. - Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.

At Cocotte we are known for our rotisserie style chicken and delicious menu of farm-to- table dishes. We pride ourselves on delivering an exceptional dining experience to our guests and are looking for a talented Head Chef to lead our culinary team. Job Description: We are seeking a creative and experienced Head Chef to oversee all kitchen operations and lead our team in delivering high-quality, beautifully presented dishes. The ideal candidate will have a passion for culinary excellence, a keen eye for detail, and strong leadership skills. Key Responsibilities: Oversee daily kitchen operations, ensuring smooth and efficient service. Lead, mentor, and manage kitchen staff, including hiring, training, and performance evaluations. Ensure all dishes are prepared to the highest standards of quality, taste, and presentation. Maintain inventory and manage food costs, ensuring optimal profitability. Ensure compliance with health and safety regulations and maintain a clean and organized kitchen environment. Collaborate with the management team to develop seasonal menus and special event offerings. Stay updated on culinary trends and incorporate them into our menu offerings. Qualifications: Proven experience as a Head Chef in a high-volume, upscale restaurant. Strong leadership and team management skills. Excellent knowledge of kitchen operations and procedures. Creativity and passion for culinary arts. Strong organizational and time management skills. Ability to work under pressure in a fast-paced environment. Excellent communication and interpersonal skills. What We Offer: Competitive salary and performance-based bonuses. Opportunities for professional growth and development. A dynamic and supportive work environment. The chance to work in a celebrated and innovative culinary setting.

About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It’s an open-kitchen concept and this family-run business also offer events catering. Responsibilities: To support the seamless running of the pastry area, by providing a highly efficient and effective service whilst ensuring that all Food production and operation adheres to specified recipes and food cost percentage. Reporting to the Head Chef and Chef de Partie. The main responsibilities will be to assist and supervise the agreed standard of food service for the duration of the shift. The ability to liaise and co-operate effectively with all Front and Back of house team members is a must, as is promoting the safe use of the kitchen, its equipment and the building under the Health and Safety at Work act, extended to any hygiene and safety regulations. The Pastry Chef de Partie must ensure that all relevant food controls and food safety records are logged and adhered to at all times, the supervision of the training also falls under the shared responsibility of the Chef de Partie, in particular at Senior level. - To check all prepared mise en place and food stocks (including dry stores) and replenish as necessary and inform supervisor of any relevant shortages. - To be aware of all relevant food suppliers and their product listings, to order accordingly as and when necessary and in accordance with the level of business. - To supervise the smooth and efficient service and production of food from the department by working with all elements from Front and Back of house, ensuring all necessary preps and works are completed prior to the commencement of service. - To ensure all department staff works hygienically and productively, in accordance with legal standards and the Head Chef’s standards. - To assist in the prevention of pilferage from the dry stores and refrigeration within the department. - To control wastage by maintaining the correct stock levels and rotation from dry stores and avoid the over production of food and mis en place. - To be aware of the required food percentages and recipes as set down by budget. - To remain on duty until the following shift takes over or until you are discharged by the Head Chef or Sous Chef. - To ensure all working areas of the kitchen, dry stores and refrigeration are always maintained in a clean and hygienic condition, and especially after your shift has finished. - To ensure, in close relation with your team, that all section files and recipes are maintained and updated, to maintain constant quality control of all food prepared and cooked ensuring it is to the Head Chef’s standards. - To ensure that all health marks are collected and allocated to the correct administration. - To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority. - To ensure all areas of the back of house remain tidy and clean prior, whilst and after each service.

About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It’s an open-kitchen concept and this family-run business also offer events catering. Responsibilities To support the seamless running of the kitchen, by providing a highly efficient and effective service whilst ensuring that all Food production and operation adheres to specified recipes and food cost percentage. Reporting to the Head Chef. The main responsibilities will be to assist and supervise the agreed standard of food service for the duration of the shift. The ability to liaise and co-operate effectively with all Front and Back of house team members is a must, as is promoting the safe use of the kitchen, its equipment and the building under the Health and Safety at Work act, extended to any hygiene and safety regulations. The Sous Chef will be required to supervise the training of all new staff members in the department, to the standard required by the Head Chef, to supervise and promote all relevant food controls and food safety records and ensure that they are always logged and adhered to. - To check all prepared mise en place and food stocks (including dry stores) and replenish as necessary and inform the Head Chef of any relevant shortages. - To follow and train the team on all the recipes in place for the actual menu. - To be able to create a bank of dish of the day, bringing creativity and variety to the menu in case of absence of the Head or Sous Chef. - To be aware of all relevant food suppliers and their product listings, to order accordingly as and when necessary and in accordance with the level of business. - To supervise the smooth and efficient service and production of food from the department by working with all elements from Front and Back of house, ensuring all necessary preps and works are completed prior to the commencement of service. - To ensure all department staff works hygienically and productively, in accordance with legal standards and the Head Chef’s standards. - To control wastage by maintaining the correct stock levels and rotation from dry stores and avoid the over production of food and mise en place. - To be aware of the required food percentages and recipes as set down by budget. To assist in the supervision and running of the department with a keen attention to these. - To remain on duty until the following shift takes over or until you are discharged by the Head Chef or Sous Chef. - To ensure all working areas of the kitchen, dry stores and refrigeration are always maintained in a clean and hygienic condition, and especially after your shift has finished. - To ensure, in close relation with your team, that all section files and recipes are maintained and updated, to maintain constant quality control of all food prepared and cooked ensuring it is to the Head Chef’s standards. - To ensure that all health marks are collected and allocated to the correct administration. - To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority. - To ensure all areas of the back of house remain tidy and clean prior, whilst and after each service. - To operate the pass service of food from the kitchen to the restaurant, liaising with the Front of House teams and ensuring the food is to the standard required by the Head Chef. - To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority. - To control the processes, labelling, cleanliness and safe running of the kitchen.

About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It’s an open-kitchen concept and this family-run business also offer events catering. Summary of the role: We are looking for an experienced Bakery Manager with a passion for great food and service to join our team. As a Bakery Manager you will support the General Manager in the training and development of the team, adhering to health and safety procedures and financials of the site. You will deliver excellent customer service, adopt a 'can do' attitude and have an excellent eye for detail. You will have experience managing a team and keeping your team motivated & happy whilst working in a fast-paced environment. - Engaging customers and exceeding their needs. - Basic cooking/food preparation. - Ensuring health & safety and food safety standards are met. - Opening and closing procedures - Sales and end of day reporting - Stock ordering and management To assist in the smooth and efficient running of day to day operations, including the management of preparation, hygiene and production teams.

About Us: Join our vibrant and bustling fish and chips restaurant, renowned for delivering classic dishes with a modern twist. We pride ourselves on offering exceptional customer service and high-quality food in a welcoming environment. We are seeking a dedicated and experienced Duty Manager to oversee daily operations and ensure our guests have an unforgettable dining experience. Key Responsibilities: 1. Staff Management: - Schedule and supervise shifts for kitchen, waiting, and cleaning staff.   - Conduct training and development programs for new and existing employees.   - Address and resolve staff issues and conflicts, maintaining a positive work environment. 2. Customer Service: - Ensure the highest standards of customer service are consistently delivered.   - Greet and seat guests, manage reservations, and handle customer inquiries and complaints.   - Maintain a clean, organized, and well-presented dining area. 3. Operations Management: - Oversee daily operations, ensuring efficiency and adherence to standards.   - Monitor food quality and presentation, ensuring it meets our high standards.   - Manage inventory levels, order supplies, and conduct regular stock checks.   - Ensure compliance with health, safety, and hygiene regulations. 4. Financial Management: - Perform daily cash-ups and manage cash flow.   - Assist in preparing and managing budgets.   - Track sales and expenses, providing regular financial reports to the General Manager.   - Implement cost-control measures to maximize profitability. 5. Marketing and Promotion: - Assist in developing and implementing promotional strategies.   - Manage the restaurant’s social media presence and engage with customers online.   - Coordinate special events and community engagement activities. 6. Compliance and Administration: - Ensure compliance with all licensing, health, and employment regulations.   - Maintain accurate records, including staff files and financial documentation.   - Handle administrative tasks such as payroll and staff scheduling. Qualifications and Experience: - Experience: Minimum of 3-5 years in the restaurant industry, with previous supervisory or management experience. - Customer Service: Proven track record in delivering exceptional customer service. - Skills: Strong leadership, organizational, and multitasking abilities. Excellent communication and problem-solving skills. - Technical: Proficiency with point-of-sale (POS) systems, inventory management software, and basic office software (e.g., MS Office). - Education: Degree or diploma in hospitality management, business administration, or a related field is a plus. - Certifications: Food Safety and First Aid certifications are advantageous. Benefits: - Competitive salary - Opportunity for career growth and development - Friendly and supportive work environment - Employee discounts on meals Join us and be part of a team dedicated to providing the best fish and chips experience in town

BRING YOUR PERSONALITY TO WORK AT THIS COMMUNITY PUB, IN THE HEART OF PRIMROSE HILL The Lansdowne is at the heart of the community in Primrose Hill and the regulars love the food, great drinks and engaging service. Whether you're in the mood for a classic Sunday roast or a mouth-watering, hand-stretched pizza, our expert chefs use only the highest quality ingredients sourced from award-winning suppliers like Real Cure and Neal's Yard we've honed our craft and become experts in delivering the best pub dining experience possible. ABOUT THE VENUE The Lansdowne is looking for a passionate Chef to join the kitchen team. The ideal candidate will be able to deliver an exciting menu in addition to pizzas, be focused on ensuring high quality products are used and enabling the highest standards of health and hygiene – even when the pressure is on. You’ll also help to minimise wastage and support your team by helping with food prep and leaning whenever required. Ideally, you’ll have experience gained in a similarly busy and dynamic environment. Here you’ll get to grow your skills and experience by being both hands on and undertaking on-going training. WE ARE PROUD TO OFFER: - Some of the best Career Growth Opportunities in the industry. - Flexible Shift Patterns – to fit around the other important things in life. - A Competitive and Progressive salary - A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. The lower figure is the hourly salary and the higher figure is the average hourly income across a year including tronc distribution for the role advertised. - Wage Stream – giving you direct access to your wages when you need them. - Private Medical Cover on completion of one year’s service. - Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one year's service. - 28 days paid Holiday per annum, inclusive of Bank Holidays. - 20% Discount at all Glendola Leisure Venues. - Annual Staff Events - Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.