Event operations jobs in United Kingdom - Page 2

About the job Company Description We are currently looking for an Area Director of Sales, to lead The Hoxton London sales team. The Hoxton’s London portfolio currently consists of The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton, Shepherds Bush. Reporting to our Area General Manager, and VP of Sales, you’ll be responsible for leading the on-property sales team (both proactive & reactive), ensuring strategies are in place to drive revenue across all market segments, to deliver strong top line revenue results. What’s in it for you… Competitive salary. 25 days holidays (plus bank holidays), eligibility to part take in the company discretionary bonus scheme, pension, private medical and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you’ll do… Together with each General Manager and the Revenue team, develop and implement strategic plans to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are met. Manage and lead the sales team from recruitment and induction through to team development, encouraging a highly proactive and high performing environment that ultimately allows the team to deliver on objectives. Ensure close working relationships with Ennismore Regional and Brand leads for Sales, Revenue and Brand as well as fostering strong working relationships with the wider Accor Global Sales Team. Provide local market knowledge that helps us stay ahead of the competition. Represent Sales function and present reports in monthly owners’ reviews. Lead strategy and work with the groups, meetings and events team to generate M&E revenue. Collaborate with key teams (e.g., Hotel Operations, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences. Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share. What we’re looking for… You’re looking for a place where you can be you: no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. 8+ years’ experience in a senior sales role within the London market. Passionate about hotel sales and goal driven. You’re able to introduce structured ways of working into a fast-paced environment that relies, in many ways, on being flexible and moving at speed. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together This is a very special opportunity to join an exciting company, which is growing rapidly, and teams who work hard but above all have fun doing it. Department: Sales The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Managing communications: Responding to emails and phone calls, and managing correspondence Organizing meetings: Scheduling meetings, booking rooms, preparing agendas, and taking minutes Managing office operations: Ensuring the office runs smoothly, including ordering supplies and maintaining equipment Organizing events: Planning and coordinating company events, such as conferences, lunches, and parties Managing records: Keeping documents organized, creating filing systems, and maintaining databases Assisting with finances: Helping with invoicing, budgeting, and bookkeeping Supporting staff: Managing diaries, arranging travel and accommodation, and liaising with other departments Greeting clients: Welcoming clients and customers, and answering their questions Maintaining confidentiality: Ensuring that all contacts and documents are easily traceable

About the job Company Description We are looking for an experienced General Manager to join our team at The Hoxton in Southwark. In your role you will be responsible for leading and supporting the team on the day-to-day management of a successful operation. And as the GM you will represent The Hoxton brand by delivering the unique ‘Hox Experience’ to our guests and team overseeing the Restaurant & Bars and Rooms side of things. The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera & our signature restaurant Seabird our rooftop restaurant on the 14th floor, our meeting space The Apartment and last but not least, Working From_, our coworking space. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive package inclusive of discretionary incentive and plenty of opportunity for development. 25 days holiday (plus bank holidays), pension, family cover private medical and life insurance. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Excellent discounts across The Hoxton and the global Ennismore family. What you’ll do… Lead your hotel management team in the successful operation of The Hoxton, Southwark and Working From_. Impact all areas of the business, from the big picture to the small details. Take full responsibility for the commercial performance of the hotel. Make sure our brand standards are properly brought to life in how we ground the brand in the local market & neighbourhood. Lead by example in creating a brilliant experience for our guests that exceeds their expectations and builds a great reputation for The Hoxton, Southwark & Working From_. Make our own people a real focus, creating an environment where they feel supported, have opportunities to grow, and enjoy what they do! Play a key role in managing the relationship with the central teams and owners. And everything else in-between… What we’re looking for… An experienced, commercially savvy operator; having previously worked in a lifestyle or high-end contemporary hotel would be an advantage You’re as comfortable with the strategic as with the day-to-day detail and can easily connect the two. A natural at leading and managing others, you lead by example and create an environment where your team can be their best self. Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Department: Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Join Our Family as a Qualified Nursery Room Leader! Are you ready to start a meaningful career? Do you have a passion for nurturing young minds and creating a positive, engaging environment where children can thrive? If so, we’d love to hear from you! The Role: We’re looking for an enthusiastic and qualified Room Leader (NVQ Level 2/3 or above) to join our family at The Eveline Day & Nursery School Ltd. As a Room Leader, you’ll play an essential role in supporting children’s development through creative, age-appropriate activities in a warm, safe environment. You’ll work with a dedicated team and have the opportunity to make a lasting difference in children’s lives. About Us: Founded in 1964 by Mrs Maria Keaveney Jessiman MBE and still proudly family-run, we operate seven unique nursery branches and a day school across South West London. With a commitment to providing excellent care and education, our nurseries are well-equipped, stimulating spaces where children feel valued and supported. What We Offer: Competitive Salary: £26,000+ (experience dependent) and benefits Full-Time, Permanent Position Hours: Monday to Friday shifts 7.30am-4.30pm and to 9.30am-6:30 pm. Comprehensive Training: Including First Aid, Health & Safety, and Safeguarding. Employee Benefits: Additional leave, company events, discounted/free meals, health & wellbeing programme, referral programme, and more. Convenient Locations: Nurseries with good public transport links across South West London. We are hiring for our Wandsworth, Balham High Road, Raynes Park sites What We’re Looking For: NVQ Level 2/3 qualification in childcare. Genuine love and enthusiasm for working with children. Confident communication skills with both children and adults. Ability to work well within a team. Professional, hardworking, and committed to delivering high standards of care. Your Key Responsibilities: Act as a key person for a group of children, observing and supporting their development. Plan and carry out engaging, age-appropriate activities. Provide a safe, secure, and nurturing environment for all children. Follow safeguarding procedures and our policies. Ready to Join Our Family? If you’re passionate about early years education and want to be part of a supportive, family-run business that values your contributions, reply with your CV and cover letter. Application Details: Interviews Begin: Week commencing 25th November. Application Deadline: 30th November.

Role: Shared Services Lead (EVENT COORDINATOR) Location: Farringdon, London, and onsite at events. Reports to: KB Directors Contract Type: Fixed-term, 9 month contract, commencing Monday 3rd March 2025. Working Hours: 3 days per week until Monday 2nd June, then full-time until the end of August. Additional weekend work required during festival season with typical onsite hours from 8am to 8pm. Who We Are Krankbrother is a key force in electronic music in the UK, with extensive experience in event creative production and artist programming. Our strength is in working closely with the most innovative talent in the electronic music scene to deliver groundbreaking production values and customer experience above all else. A fully independently owned company, our shows draw sell-out crowds keen to resist the increasingly corporate nightlife scene. Role Overview As the Shared Services Lead, you play a key role in the planning and delivery of our events calendar. This role puts you right at the heart of our small and youthful team - where you’ll interact daily with senior leadership and take on significant responsibility onsite. We’re a truly independent outfit, where our founders are directly involved - offering you unique opportunities to learn and grow with us. Who You Are We’re looking for a confident, practical, and dynamic individual with leadership abilities and significant demonstrable experience in the event industry to head up all services for contractors and crew onsite. You’ll be responsible for managing a number of essential facilities, including accreditation, IT and comms, and logistical arrangements for crew. You’ll also play a key role in sourcing and onboarding temporary event staff. Role Responsibilities Managing IT and comms onsite. Recruiting temporary staff for merch, info, and other services. Working closely with the Accreditation Manager to ensure a smooth and efficient accreditation process on site. Crew/staff accommodation and logistics Liaising with the Financial Controller to ensure staff invoices are paid in a timely manner Reporting as necessary to the Event Management Office, and working with the Visitor Experience Lead and Safety, Security and Resilience Lead to resolve any issues which may arise. Essential Skills: Solid experience in event production and site management, particularly with logistics for accreditation, accommodations, IT, and crew facilities. Strong organisational and project management skills for managing multiple operational streams. Proficiency in IT and comms systems Experience recruiting and managing temporary event staff. Excellent interpersonal skills Budgeting and financial management for timely payments and cost control. Strong administrative skills for accurate reporting and documentation. Effective communication skills for coordination across teams. Skilled in documenting and reporting to senior leadership. You will need to be fully available for our summer season: 1st June-31st August 2025.

About Us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of the role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Bartender to join our team. The right bartender uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. - Provides a pleasant drinking experience to customers. - Serves drinks while maintaining a clean and sanitary bar area. - Attention to the detail and presentation of each order. - To ensure all working areas of the bar, storage room and wine fridges are always maintained in a clean and hygienic condition, refilled, and organized according to the standards. - To control wastage by maintaining correct stock levels and rotation and preventing the over stocking of drinks. This is achieved by keeping good organizational standards and great communication with the Manager in Charge of ordering. - To maintain high level of teamwork by showing co-operation and support to colleagues in the pursuit of department and restaurant goals. - To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. Qualifications: - Previous experience as a bartender - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills Benefits - Cycle to work scheme - Your trial will be paid if you take the job - Fantastic staff food - Company pension scheme - Team events

Receptionist 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Receptionist to join our Reception team. The company benefits our Receptionist receives are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Receptionist are: - To welcome members and their guests in a friendly and professional manner. - Ensure a courteous and efficient service is given to all members and always maintaining the levels of service to the highest standards. - To answer the telephone, take bookings and deal with general enquiries. The Experience & Qualifications required of our Receptionist are: - Significant experience in a similar position is essential - Experience of working in a busy restaurant is advantageous. The working hours: - The role requires flexibility to work 9-hour shift across the operating hours of 7am and 3am. - Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Receptionist at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter.

The Event Planner’s role is to support the venue’s pre-booked sales efforts through activities and processes as outlined by the Sales Manager. Reports to: Sales Manager Hours: As dictated by business needs Responsibilities: - Support the Sales Manager in expanding and maximizing pre-booked sales across corporate events, dinner and drinks reservations, and special occasions like birthdays and pre-wedding celebrations. - Proactively work to secure and confirm new and pending inquiries, aiming to meet pre-booked sales goals and offering alternative options where appropriate, while adhering to best practices. - Build and foster relationships with local businesses and key booking agents. - Gain a comprehensive understanding of the brand to help promote the venue effectively at events and exhibitions. - Regularly verify and update the client database. - Draft event proposals by understanding clients’ requirements and budget considerations. - Welcome potential clients, provide venue tours, and make a positive impression. - Maintain the booking system with new inquiries, customer data, and detailed notes, and schedule follow-up calls as needed. - Attend industry networking events and organise on-site showcases to enhance the venue’s exposure. - Work closely with the operations team to ensure smooth execution of major events, from initial inquiry to final execution, including preparing and distributing function sheets as necessary. - Support the Sales Manager in achieving key targets for the Christmas and New Year’s Eve season. - Demonstrate creativity, organisation, and proactivity, and contribute feedback and fresh ideas to help the business succeed and grow.

Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Cleaner to join our Housekeeping Team. The company benefits our Cleaner will receive are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of our Cleaner are: - Cleaning all areas of the club front of house and ensuring that these areas are kept immaculate at all times. - Providing porter assistance to the housekeeping team, including the moving of materials and equipment throughout the club. - Initiative and the ability to work without supervision, but as part of a team The Experience & Qualifications required of our Cleaner are: - Previous experience in a similar position in a 5* hotel or luxury establishment - Significant experience as a Porter or Housekeeper - Professional and discreet interaction with members and guests is essential The working hours: - 42.5 hours a week on a rota basis - Night shifts with times varying between: 1am-9am/2am-10am The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Cleaner at 5 Hertford Street then apply by forwarding your up to date CV together with a cover letter.

We are looking for a Hospitality Floor Manager you would be working closely with the Operations Manager, to deliver flawless service and exceptional food and drinks within both our large conference and banqueting operations. The venue is a Grade II* listed award-winning events venue in a perfect central London location. From meeting and conference spaces to private dining and rooftop terraces, the venue offers an iconic setting for any occasion. Job Description - Full Time, 45 hours - ·Hourly Rate: £14.25 / £33,450 pa equivalent. - Up to 38days annual leave (dependant on job role) - As a Hospitality Floor Manager your key responsibilities will be: - To plan, organise and deliver a successful operation of the events, dinning rooms and other areas within the Hospitality department with the assistance of the relevant department heads. - To liaise with other key personal, including marketing, events and sales department in order to deliver service the meets and exceed the client expectations. - To brief the Hospitality team on all aspects of the business and to oversee the running of all events, workings lunches and dining. - To meet clients on arrival making sure that the event is as they require, and ensuring that any on the day changes are passed on to the relevant people where necessary. - To assist on the development of the Hospitality waiting team, making sure that they adhere to standards laid down by Hospitality Managers and provide training as required, specially on the areas of food and beverage service. - All catering administration including banking and financial reporting to your line managers. - To train or provide training to the staff so to ensure they operate in accordance with the department standards including any casual labour that may be required. - To monitor on a daily basis the standards achieved in your department and report to your line managers any areas of concerns. - To liaise with key people in all necessary areas (kitchen, events, reception, etc…) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed. As an Hospitality Floor Manager you will enjoy a selection of industry leading benefits: - Access to everyday discounts and communication portal - Employee assistance programme - Meals provided on shift when working within one of our venue. - Birthday off, to celebrate in style - A day of to volunteer and support a charity of your choice

Employer: The Eveline Day & Nursery Schools Ltd Location: South West London SalaryUp to £26,500 per annum + benefits Closing date 30 Nov 2024 Contract Type Permanent Hours: Full Time Role: Senior Practitioner Sector: Nursery Senior Nursery Practitioner Required The Eveline Day & Nursery School Ltd. - Founded and Established in 1964 by Mrs Maria Keaveney Jessiman MBE, run by her children, grandchildren and family - Would you like to join our family? We are a passionate family run business, who love what we do and stand for. We are operating in the South West London area, employing 250 staff throughout our 7 Unique Nursery Branches and Day School. Our aim over the years has been to provide excellent care and education for our children. We provide stimulating and warm environments and offer the highest standard of service to all. We are currently looking to hire a Qualified (NVQ 2/3 or above) Room Leader at the following locations: Wandsworth East Hill United Reformed Church Hall, Geraldine Road, Wandsworth, SW18 2NR Balham High Road The Boulevard, 205 Balham High Road, Balham, SW17 7BW Raynes Park Grand Drive, Raynes Park, SW20 9NA ABOUT THE NURSERY: We are open 52 week of the year, Monday to Friday, 7:30am to 6:30pm except for bank holidays and the week between Christmas and New Year. Our nurseries are well equipped in bright stimulating environments. High work ethics, with fun, exciting atmosphere and great team spirits. All nurseries are in good locations (with good links to public transport) REQUIREMENTS:: Must be a qualified NVQ 2/3. Be Professional, enthusiastic and hard working. Have a genuine love of children Have Confident communication skill with children and adults. Have the ability to work as part of a team. We provide First Aid, Health & Safety and Safeguarding Training. MAIN RESPONSIBILITIES: To be keyperson to a group of children. To observe and to track children's development. To plan and carry out age appropriate activities for children. To provide a safe and secure environment for the children. To be aware of safeguarding procedures. To follow our policies and procedures. Benefits: Additional leave Company events Company pension Discounted or free food Health & wellbeing program Referral program Sick pay Transport links To apply With cover letter and CV First round interviews will start w/c 18 November Post closes 30 Nov 2024

Kitchen Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Kitchen Manager 45 hours per week We’re looking for someone passionate, energetic & extremely organised to manage our kitchen To manage our team of Kitchen Hands and KPs To implement & improve kitchen processes To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating To manage ordering, stock management & solve stock issues To manage team scheduling, training & well-being To report to General Manager, and Culinary Director Expectations | Organisation, Efficiency, Communication, Energy Strong proficiency in efficient, quality food prep Ability to manage a small team through service hours Leadership and communication skills Positive energy and dedication to the team, the business & the role A growth-mindset, as a key job role within a company that's growing FAST, and creating new, exciting opportunities for our best team players Experience Requirements | 1-3 Years Experience cooking in a busy professional kitchen/casual dining restaurant Management and team leadership experience Hygiene qualifications Compensation | £37,500 per annum 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows

We are seeking a dedicated and experienced Retail Supervisor to oversee our products department. The successful candidate will play a vital role in leading and supporting our sales team, ensuring that we meet productivity targets and provide exceptional customer service. This role involves coordinating with various teams to maintain optimal stock levels, identify new market opportunities, and build relationships with key clients. The role includes: - Directly supervises and coordinates the activities of sales and related workers - Establishes and monitors work schedules to meet sales and productivity targets - Liaises with managers and other departments to resolve operational problems - Address staff concerns and mediate issues between team members and customers. - Resolve any customer complaints or issues regarding product quality, delivery timelines, or pricing. - Oversee the stock levels of products, ensuring accurate records of all inventories. - Coordinate with teams to avoid overstocking or stockouts. - Identify potential new markets for grains products and develop relationships with key clients in those markets. - Participate in industry events, trade shows, and networking opportunities to expand business connections

Commis Waiter Nico’s is a high-end Italian grill and pizza restaurant, owned and operated by entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Located in the heart of Mayfair, the restaurant has a welcoming and exclusive environment with a menu that offers members freshly made pasta, pizza and grill creations using the freshest and finest ingredients. We are currently looking for a Commis Waiter to join our Nico’s team. The company benefits our Commis Waiter receives are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Commis Waiter are: - Preparing the restaurant mise-en-place for the various shifts - Delivering food from the kitchen to the restaurant stations or to members - Assisting with barista duties - Understanding the menu and preparation of dishes The Experience & Qualifications required as Commis Waiter are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: - 45 hours per week on a rota basis If you feel that you have the experience and skills to join us as a Commis Waiter at Nico’s then apply by forwarding your up to date CV together with a covering letter

We are currently seeking a talented and passionate cocktail bartender to join our dynamic team at the The Circle restaurant at Rose Court. The ideal candidate should have a strong background in mixology, excellent customer service skills, and the ability to work in a fast-paced environment. Key responsibilities of the role: · prepare and serve a variety of high-quality cocktails with precision and creativity · interact with customers to take drink orders and provide recommendations · maintain a clean and organized bar area, ensuring compliance with health and safety regulations · handle cash transactions and maintain accurate records of sales · collaborate with the team to ensure smooth operation of the bar and overall customer satisfaction · uphold the highest standards of customer service and professionalism Requirements: · proven experience as a cocktail bartender in a similar setting · extensive knowledge of spirits, cocktails, and mixology techniques · excellent communication and interpersonal skills · ability to work in a fast-paced environment and handle multiple tasks simultaneously · strong attention to detail and cleanliness What do we offer in return? · company sick pay · 50% discount in our restaurant and 25% off at our cafes · holidays increase with length of service · loyalty bonuses in line with the length of service. · one paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back · retail, grocery and gym discounts · cycle to work scheme · refer your friend scheme · learning and development portal and further education with apprenticeship programs · G&F support scheme · WeCare: 24/7 online GP, mental health support, financial and legal wellbeing, get fit programmes, and many more for you and your family members · Hospitality Action – access to a confidential employee assistance programme (EAP) A little bit about us Green & Fortune is a company that encourages people to bring their own personality to the table. And this is exactly what we want in Rotunda, our busy bar and restaurant, people with bags of personality. Rotunda is a British restaurant with a large bar situated in the vibrant music and arts hub of Kings Place in King’s Cross. It has a great canal side location, a multi-functional private dining room and an extensive outside terrace. Since launching in 2008, Green & Fortune has established itself as an award-winning independent hospitality company operating across both retail and events. We operate in four iconic London venues that consist of Kings Place in Kings Cross, Sea Containers and Rose Court on South Bank and Central Hall in Westminster. If this position seems suitable for you, do not hesitate to get in touch to receive the full job specification for the role. We appreciate every applicant who takes the time to submit their CV. However, due to the high volume of applications, only successful candidates will be contacted. Please note that you must be eligible to work in the UK.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Serving food and beverage in a professional manner with high level of customer service - Perfect execution of our service wheel - Checking with guests to ensure they are enjoying their food and drinks - Presenting our F&B Kiosk and show the guests how to use it - Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner - Always strive towards best customer satisfaction - Execution of private and corporate events - Committing drink & food specifications to memory - Understanding of our technology - Communicating the business and technology to our guests - Maintaining H&S expectations - Making incredible recommendations based on your knowledge and training - Setting up for service - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications - Able to demonstrate excellent communication skills - Able to work under pressure - Passionate about the food & beverage industry. - Experience in a high volume bar or restaurant is preferred but not essential. - 1 years of experience in the hospitality industry - Demonstrate an interest and drive for the hospitality industry - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experience - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and client - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.00 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

We are seeking a talented and experienced Sous Chef to lead our kitchen team in delivering exceptional culinary experiences. The ideal candidate will possess a strong background in culinary arts, with a passion for food production and hospitality. Duties: Support and Assist the Head Chef: Help manage daily kitchen operations and lead the team in the Head Chef's absence. Collaborate on menu creation and recipe development. Supervision and Training: Oversee kitchen staff, ensuring they follow recipes and maintain standards. Train new team members and provide ongoing coaching. Quality Control: Ensure every dish meets quality and presentation standards. Maintain high standards of hygiene and food safety. Inventory and Supplies: Manage inventory levels and ensure supplies are stocked. Innovation and Creativity: Keep up with food trends and bring fresh ideas to the table. Contribute to special menus, events, and seasonal changes. What We Offer: Competitive salary and benefits package. A dynamic and energetic work atmosphere. Opportunities for professional growth and development. What We Need: Proven experience as a Sous Chef or in a similar role in a pub or high-paced kitchen. Strong leadership skills and a creative culinary vision. Commitment to quality and excellence in every dish.

We are seeking a dedicated and energetic individual to join our team as a Hospitality Assistant in our venue at One Southwark Bridge. The successful candidate will play a vital role in ensuring the smooth operation of the hospitality and our Tea and Coffee Points (TCP) and providing excellent service to our customers. This is an exciting opportunity for someone who is passionate about food service and enjoys working in a fast-paced environment. KEY RESPONSIBILITIES · Assist in the preparation and serving of food and beverages · Maintain cleanliness and hygiene standards in the canteen area · Greet customers in a friendly and professional manner · Stock and replenish inventory as needed · Follow food safety procedures and guidelines · Collaborate with team members to ensure efficient workflow · Assist with special events and catering functions as required WHAT DO WE OFFER IN RETURN? · Monday – Friday hours · We pay beyond London Leaving Wage - £13.50/h · 50% discount in our restaurant and 25% off at our cafes · Holidays increase with the length of service. · Company Sick Pay · Loyalty bonuses in line with the length of service. · One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back. · Retail, Grocery and Gym Discounts · Cycle to Work Scheme · Refer your friend scheme. · Learning and Development Portal and further education with apprenticeship programs · G&F Support Scheme · WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members · Hospitality Action – Access to a confidential Employee Assistance Programme (EAP) A LITTLE BIT ABOUT US Since launching in 2008, Green & Fortune has established itself as an award-winning independent hospitality company operating across both retail and events. We operate in five iconic London venues that consist of Kings Place in Kings Cross, Sea Containers, One Southwark Bridge and Rose Court on South Bank and Central Hall in Westminster. We appreciate every applicant who takes the time to submit their CV. However, due to the high volume of applications, only successful candidates will be contacted. Please note that you must be eligible to work in the UK.

The Role: We are seeking a highly motivated and experienced Ofsted Registered Manager to manage and oversee our supported living services for 16-18 years old. Reporting directly to the Managing Director, you will play a pivotal role in the day-to-day management and delivery of our services. This position is crucial for ensuring compliance with Local Authority fundamental standards while promoting best practices across the care settings. This opportunity will provide individuals the chance to grow a home and make an impact on the lives of young people. Key Responsibilities: Oversee and manage the daily operations of supported living services in line with council requirements, ensuring high standards of care. Supervise, mentor, and train support staff, fostering a collaborative, proactive, and supportive environment. Assist in the development, implementation, and review of individual care plans that reflect each client’s personal goals and aspirations. Key work with the Individuals to develop their support plan through the referral, assessment and review stages of person-centred planning. Understand their lifestyle choices, circles of support, what is important to and for them, and supporting them to have more choice and control in their life. Engage regularly with service users, families, and professionals, ensuring that care delivery aligns with a person-centred approach. Conduct regular audits and ensure all documentation is compliant with regulatory standards. Support with recruitment, staff rotas, and management of resources, ensuring services operate effectively within budgets. Actively contribute to continuous improvement initiatives and implement policies that drive quality and efficiency across the services. A level 5 qualification or be working towards this with management experience is crucial to the role, as well as experience in building a service and team as we are expanding the company. You will have comprehensive understanding of supported living with young people aged 16 - 18 . An understanding of the strategies for managing Challenging Behaviour and have the ability to understand equality issues and have knowledge and consideration of meeting the diverse needs of the staff team and vulnerable children / adults. You should have the ability to continually aim at improving the staff teams’ performance to provide Best Value Services and to develop effective team performance, make informed decisions and offer a clear lead, including pre-planning and impartation and monitoring of those plans, as well as having experience of handling conflict and managing sensitive issues to achieve positive outcomes. Person Specification: Leadership: Proven experience in a supervisory or management role within a supported living or similar regulated care environment, with a focus on empowering teams (minimum 1 year). You will lead, oversee and assist the directors in implementing the company’s vision, including the systems, staffing, policies and procedures that enable structure and high standards to be delivered. Communication Skills: Excellent written and verbal communication skills, able to liaise confidently with service users, families, staff, and professionals. Problem-Solving: Strong analytical skills with the ability to make decisions under pressure and resolve conflicts effectively. Organisational Skills: Exceptional organisational abilities, with a proactive approach to meeting deadlines and adapting to changing service demands. Empathy & Resilience: Genuine commitment to the well-being of others, with resilience and a positive attitude in a demanding sector. Qualifications Required: NVQ/QCF Level 5 Diploma in Leadership and Management for Residential Childcare (or proof of training underway). Valid driving license or willingness to travel between service locations. Up-to-date knowledge of relevant Children & Adult Social Care Legislation, safeguarding procedures, and health and social care legislation. Benefits: Competitive salary and numerous benefits to grow As a growing company, there will be more perks as we grow and you will be at the forefront of it. Comprehensive training and development programs, including access to relevant qualifications and leadership training. Employee assistance programs supporting mental and physical well-being. Opportunities for career progression in a growing, dynamic company. If you are passionate about making a difference in young people’s lives and looking to advance your career in a supportive, passionate organisation, we would love to hear from you. Proof of right to work in the UK. Please be advised we do NOT offer sponsorship. Job Type: Full-time, Permanent Pay: £42,000 to £52,000 per year depending on experience (negotiable) Additional pay: Company Growth Bonus Benefits: Enjoy your Birthday off Company events Company pension scheme in the future Employee mentoring programme Referral programme Sick pay Work from home in the future Training programmes As the business grows, so do the perks! Schedule: Monday to Friday Weekend availability when required On Call The role requires working flexibly mainly Monday – Friday but will require a manager who can be flexible where required. Licence/Certification: NVQ/QCF Level 5 Diploma in Leadership and Management for Residential Childcare (or proof of training underway) Work Location: In person with possibility to WFH in the future

About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It's an open-kitchen concept and this family-run business. Part of Maison Gigi's operations include in-office catering and the transport of food from the production site to the offices. Responsibilities: - Assisting with basic food preparation - Cleaning and sanitising all equipment, tableware and utensils - Setting up buffet & food areas in a safe and orderly manner - Maintain a clean and safe work environment. - Perform inventory checks. - Follow Food Safety and Health & Safety protocols. - Being fully knowledgeable about allergens and their handling. - Transporting food from the kitchen to the office in a safe and responsible manner. As part of the team, you will undertake various activities and represent Maison Gigi in the offices being catered, a well-spoken English as well as knowledge of the products and allergens is essential. The required skills for this position are: - Good standard of personal hygiene - Ability to work under pressure - Ability to respect deadlines - Team player - Good customer skills - Commitment to attendance at work - Commitment to working in a Food Safe, Allergen Safe, Health & - Safety focused environment The regular working hours for this position are Monday to Friday 6am to 3:30pm or equivalent, changes to the schedule can be made depending on events & holiday calendar.

Job Description: We are looking for a highly organized and proactive Administrative Assistant to manage and streamline our office operations. The ideal candidate will possess excellent administrative skills, attention to detail, and the ability to handle multiple tasks efficiently. This role is essential in ensuring the smooth functioning of our daily operations, supporting various departments, and contributing to our overall success. Key Responsibilities: Office Administration: Manage daily office operations, including scheduling meetings, handling correspondence, and maintaining office supplies. Coordinate appointments, travel arrangements, and logistics for the team. Organize and maintain physical and digital files, ensuring all records are accurate and up-to-date. Prepare and distribute internal communications, memos, and reports as needed. Assist in onboarding new employees by preparing necessary documentation and facilitating orientation. Customer Support: Respond to customer inquiries via email, phone, and chat in a timely and professional manner. Assist in managing customer orders, returns, and exchanges to ensure a positive shopping experience. Collaborate with the customer service team to resolve any issues or concerns effectively. Data Management: Maintain and update databases, ensuring data integrity and confidentiality. Generate and analyze reports to support business decisions and identify areas for improvement. Utilize Microsoft Excel to create spreadsheets, track inventory, and manage sales data with precision. General Administrative Tasks: Handle incoming and outgoing mail, packages, and deliveries. Assist in organizing company events, meetings, and team-building activities. Perform general clerical duties such as photocopying, scanning, and filing documents. Benefits: Competitive salary and performance-based incentives. Flexible working hours and remote work opportunities. Employee discounts on our exclusive fragrance products.

🍋About LPM 🍅 At La Petite Maison (LPM) we believe that the heart of our success is our people. As a leading name in the hospitality industry, we're dedicated to hiring the best talent to create unforgettable dining experiences. LPM operates in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong, Riyadh, Doha, Limassol, Las Vegas and Mykonos. Join us and be part of a team that values quality, diversity, and innovation. Job Summary We are seeking a dedicated and enthusiastic Commis Chef to join our culinary team. The ideal candidate will have a passion for food production and a desire to learn and grow within the hospitality industry. As a Commis Chef, you will assist in the preparation and presentation of dishes, ensuring that all food safety standards are met while contributing to a positive team environment. Duties: - Assist in the preparation of ingredients and cooking of dishes under the supervision of senior chefs. - Maintain cleanliness and organisation of the kitchen area, including workstations and equipment. - Follow recipes and presentation specifications to ensure consistency in food quality. - Support the culinary team in various tasks, including food plating and garnishing. - Adhere to food safety regulations and hygiene standards at all times. - Collaborate with kitchen staff to ensure efficient service during busy periods. - Participate in training sessions to enhance culinary skills and knowledge of food production techniques. What are we looking for: - Previous experience in a kitchen environment is preferred but not essential; a strong willingness to learn is key. - Knowledge of food safety practices and regulations. - Ability to work effectively as part of a team while also demonstrating leadership qualities when required. - Strong communication skills with an emphasis on hospitality and customer service. - Flexibility to work varied shifts, including evenings and weekends as needed. - A genuine passion for cooking and the culinary arts, with an eagerness to develop skills in food production and team management. In return, you will be rewarded with: - Enjoy our amazing staff meals whilst on duty - Flexible working schedule to ensure you have a great work-life balance - Treat yourself to a 50% employee discount - £500 employee referral bonus - Employee of the month awards and recognition - Progress throughout the business through our Training and career progression plans - Secure your future with our Company Pension scheme - Team building events - Seasonal staff parties - Opportunities to travel around the world to our international venues. Join us as we create exceptional dining experiences together!

La Rose Nails LTD is actively searching for a dynamic Salon Manager to join our dedicated team. This full-time, in-person role offers a salary ranging from £38,700 to £40,000 per annum, based on 37.5 hours per week. Our ideal candidate will boast a robust background in beauty treatments and possess previous experience in managing teams within a salon or retail setting. While experience overseeing a standalone establishment is preferred, candidates with retail management expertise are also encouraged to apply. Key Responsibilities: Salon Operations: - Oversee the daily operations, ensuring the salon is clean, organised, and functioning smoothly. - Manage appointment scheduling, staff shifts, and time-off requests. - Ensure compliance with health and safety regulations, including proper sanitation of tools and equipment. - Oversee inventory management, ordering supplies and products as needed to avoid shortages. - Ensure the salon is well-stocked with retail products and promote upselling to clients. Team Leadership & Management: - Lead recruitment, onboarding, and training of new employees. - Ensure team members are up-to-date on the latest beauty trends, techniques, and products. - Conduct regular staff meetings to discuss performance, address concerns, and implement strategies to meet salon goals. Client Experience & Customer Service: - Maintain a high standard of customer service, ensuring every client has a positive and memorable experience. - Handle client concerns or complaints efficiently and professionally. - Develop and maintain strong relationships with regular clients to foster loyalty. - Monitor customer satisfaction and implement improvements based on feedback. Sales & Financial Management: - Monitor and analyse salon performance, including revenue, expenses, and profitability. - Implement strategies to boost service bookings. - Manage payroll, staff commissions, and incentives. Marketing & Promotions: - Plan and execute marketing campaigns to attract new clients and retain existing ones. - Develop promotional offers, packages, and loyalty programs to increase salon revenue. - Manage the salon's online presence (social media, website) and reputation by responding to reviews and engaging with followers. - Collaborate with local businesses for cross-promotions or events. - Stay updated with the industry trends. Qualifications: o Proven experience as a salon manager or in a leadership role within the beauty industry. o Strong knowledge of salon services, products, and industry trends. o Hands-on experience in managing a team and resolving conflicts. o Excellent leadership, communication, and interpersonal skills. o Strong business acumen and a customer-first mentality. o Ability to multitask, prioritise tasks, and work under pressure. o Knowledge of booking systems and salon management software is a plus. o Sales-driven and goal-oriented mindset. o At least B1 English; fluency in Vietnamese is a significant plus. Education: o A diploma or certification in cosmetology or a related field is preferred. o Management or business administration qualifications are advantageous. Benefits: - Competitive salary and performance-based bonuses. - Employee discounts on salon services and products. - Opportunity for career growth and professional development. - 28 holiday days. - A dynamic and supportive work environment. Please submit your resume and a brief cover letter detailing your experience and why you would be a great fit for this role. We look forward to welcoming a new leader to our team!

Location: City of London, Fenchurch Street Job: Personal Assistant Salary: 23,000 Annual Working days: Monday to Friday Hours: 09:00 – 18:00 Our Philosophy Our objective is to deliver a fast and effective service to the members of the public. To aid them in their time of need and loss. To ensure we help them in the best way possible. To also help them reimburse the loss they may have made in the event of an accident or injury. National Accident Support Line was formed to offer people a one stop solution for post-accident assistance. A lot of times People don’t understand how to go on about claiming for their entitlements or simply find it too difficult and time consuming to go through several companies to make necessary arrangements. At we have a complete solution whether it is getting a hire vehicle, Recovering the vehicle, Repairing the Vehicle or claiming compensation for the injuries everything is managed at one point of contact. We understand having an accident is an inconvenience itself and the last thing you want to do is manage the Hire, Repair and Personal injury yourself. We Believe you get on with your normal day to day routine and we sort everything out for you whilst you recover. What you get: • We offer internal training and development opportunities in an excellent environment. • NASL social events & holidays • Opportunity to work in the heart of the city • Fast paced and exciting role • 1 hour Lunch + 2 breaks You’ll be (but not limited to): • Claim Management: Efficiently handle the overflow of claim taking, ensuring accurate and prompt processing. • Microsoft Applications Proficiency: Utilize Microsoft applications effectively for various tasks and documentation. • Email Correspondence: Respond promptly to emails within the business and from solutions providers, maintaining clear and professional communication. • Telephonic Follow-Ups: Make calls to clients and solutions providers for follow-ups, ensuring timely progress and resolution of queries. • Document Management: Actively chase outstanding documents to facilitate client entry into hire and acceptance of personal injury claims. • Client and Provider Liaison: Transfer clients to solutions providers as required, ensuring smooth communication and service delivery. • Problem-Solving Skills: Demonstrate strong problem-solving abilities to address and resolve issues effectively. • Report Analysis and Follow-Up: Read and analyse reports, conducting follow-ups with clients and solutions providers to ensure all concerns are addressed. • Digital File Management: Upload images from WhatsApp to client files and share them with solutions providers, maintaining confidentiality and data integrity. • Team Leader Support: Assist the team leader with the management of outstanding claims, providing effective support for team operations. • Preparation for Next Day: Prepare and organize tasks and documents for the following day to ensure smooth business operations. An excellent candidate for this role will be/have: • Experience in a call centre or customer service management. • Experience working with cloud-based tech. • Exceptional communication skills (written and verbal). • Confident presenting both internally and to clients. • Ability to tailor your manner and approach depending on the audience. • Excellent time management skills. • Fantastic people management skills with the confidence to have challenging conversations. • Ability to work independently to deliver high quality project work to deadline. • Self-motivation to be able to make quick decisions. • The ability to remain calm and patient in stressful situations. Equity, Diversity, and Inclusion matters to us. We are keen to hear from candidates from a broad range of backgrounds and experiences and are excited about learning from you, as much as we know you can learn from us.