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Company Description: Italian Luxury brand that specializes in high-end men's wear. Our brand is known for sophisticated class, immeasurable elegance, and impeccable fine detailing. We believe in the philosophy of "Evolving Tradition" and all our products are handcrafted and made to measure in Italy, ensuring exclusivity and uniqueness of our pieces produced with a single customer in mind. Role Description: As a Sales Assistant you will be responsible for: Providing a memorable service to all clients Maximizing sales and providing excellent customer and after-sales service Supporting the management team and representing the Company and its image at all times Updating the store ERP system on a daily basis Supporting the store manager in all requested activities Contributing and supporting the back of house operations and processes, e.g. stock control and inventories, store layout, windows layout Qualifications: Experience in the retail or hospitality Excellent interpersonal skills Confident in using IT tools (e.g. : ERP,Excel) Adaptability, natural curiosity and authenticity Sales orientated and ambitious Team player full of drive and optimism Willingness to learn and improve To apply, please send your CV.
4151 SALES ADMINISTRATORS Job Summary: The Sales Administrator Head of the Department is responsible for overseeing the administrative functions that support the sales team. This role requires a strategic and detail-oriented individual to manage and streamline processes, ensure data accuracy, support sales operations, and lead a team of sales administrators. The ideal candidate will possess excellent organizational skills, strong leadership capabilities, and a thorough understanding of sales processes. Key Responsibilities: Leadership and Management: Lead, mentor, and manage the sales administration team to ensure high performance and professional development. Develop and implement training programs for new sales administrators. Sales Support: Oversee the administration and processing of sales orders, contracts, and related documentation. Ensure accurate and timely entry of sales data into the CRM system. Reporting and Data Management: Generate and analyze sales reports to provide insights and recommendations to the sales leadership team. Maintain accurate and up-to-date sales records and databases. Compliance and Governance: Ensure compliance with company policies, industry regulations, and legal requirements related to sales activities. Maintain confidentiality and security of sensitive sales information. Customer Interaction: Act as a point of contact for escalated customer inquiries and issues related to sales processes. TYPICAL ENTRY ROUTES AND ASSOCIATED QUALIFICATIONS There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job. NVQs/SVQs in Administration are available at Levels 3 to Level 6.
We are a unique café located in the South East London area with an established reputation amongst the locals. A very much loved café serving to a close knit community, providing quality coffee, lunches and much more. Role : We are seeking an experienced Café Supervisor to handle the daily operation of a cafe and overseeing a small team. Someone who is passionate with the food industry and loves working with people, who strives on providing excellent customer service and can take on daily challenges. Working a 40 hour week, this role comes with great benefit. This is a great opportunity to work with a fantastic team that you do not want to miss. Duties and Accountabilities: · Daily running of café operations, responsible for opening and closing the café · Work with a hands on approach, leading by example · Oversee and assist with food preparation, ensuring adherence of food regulations and quality standards · Responding to customer needs and complaints · Assist and deal with health hygiene officers · Training & developing staff bringing out the best potential, focusing on hospitality best practices · Manage inventory levels, ordering stocks/supplies, managing deliveries · Handling of cash payments, ensuring amounts tie up with system records · Planning and suggesting new menu items, ideas on new products · Ensure cleanliness and organisation of the café’s environment, adhering to health and safety regulations · Other business responsibilities, admin tasks, ie bills, staff rotas. · Drive sales · Any other adhoc tasks A successful candidate will have the following : - · Minimum of 1 years experience within similar role, within the food and beverage industry · Holds a food hygiene certificate level 2 · Knowledge of dealing with health hygiene officers · Excellent communication skills, written and verbal · Excellent customer service skills · Strong team management skills · Excellent organisation skills · Ability to problem solve · Knowledge of food regulations desirable
Experienced full time waiter/ess- in fish! restaurant Borough market. We are a well-organized restaurant known for our strong work ethic and commitment to delivering exceptional dining experiences. Operating throughout the year, we pride ourselves on being a busy establishment that thrives on excellence. If you are seeking a stable position with a company that values teamwork and professionalism, we invite you to join our dynamic team. Please note that we only recruit full time and flexible candidates. What we can offer to you : Earnings between £15-19 per hour as a package, see how it works: - £13 (inc service charge) - Tronc bonus ( point system) - Credit card and cash tips Requirements: - Minimum of 2-3 years of experience as a waiter in a busy, high-end service in London restaurants - Availability to work full time as per weekly rota.Please note we are not able to offer fixed days or shifts off. - Strong organizational skills to manage a large section - Confident in sales and upselling techniques - Excellent teamwork and communication skills - Fast and energetic work ethic Benefits: - Monthly payment with early access via Wagestream App - 28 days holiday/year (including bank holidays), increasing with length of service - 50% Staff discount when dining at the restaurant, plus 20% family discount - SAGE retail & wellbeing discount - Free staff meal and drinks on duty - Pension scheme - Recommend a friend scheme with £500 bonus - Be a part of the vibrant Borough Market’s spirit - Join a friendly and professional team Eligible to work in the UK and obtain a Share Code prior to application. The company does not Sponsor working visa.
The Stock Manager is responsible for overseeing the purchasing, inventory management, and stock control of medicines . This role involves ensuring that the right products are available in the right quantities at the right time while optimizing costs, managing suppliers, and maintaining stock accuracy. The manager will work closely with the operations teams to meet customer demand and manage stock turnover effectively. Key Responsibilities Procurement Management: • Identify product needs and initiate the procurement process based on sales trends, seasonal demand, and inventory levels. • Develop and maintain relationships with suppliers, negotiate pricing, terms, and delivery schedules. • Monitor product quality and ensure compliance with industry standards and regulations. • Collaborate with suppliers to secure the best possible deals and timely deliveries. • Ensure procurement of materials in accordance with the company's budget and target margins. Stock Control And Inventory Management • Develop and implement strategies for effective stock management, including stock rotation, shelf space management, and minimum stock levels. • Monitor stock levels regularly and conduct stock audits to ensure accuracy. • Coordinate the replenishment of stock in line with demand forecasts to minimize stockouts and overstock situations. Sales And Demand Forecasting • Work closely with the sales teams to understand customer preferences and market trends to adjust procurement strategies. • Forecast future demand and adjust procurement and stock strategies to meet those demands while avoiding excess inventory. • Analyse historical sales data to predict demand fluctuations and optimize stock levels accordingly. Supplier Management • Evaluate and select suppliers based on price, quality, reliability, and performance. • Maintain ongoing supplier performance reviews to ensure service level agreements (SLAs) are met. • Troubleshoot supplier issues and manage disputes effectively to maintain supply chain continuity. Team Coordination and Leadership: • Supervise and guide stock control staff to ensure smooth operations and inventory management. Reporting And Analysis • Prepare regular reports on inventory status, stock movement, and procurement activity for senior management. • Analyse stock turnover rates, dead stock, and slow-moving products to make recommendations for improvements. • Monitor financial performance in relation to inventory, tracking purchase costs, and ensuring adherence to budget. Health, Safety, And Compliance • Ensure compliance with relevant health and safety regulations in managing stock and warehousing activities. • Adhere to company policies and procedures, ensuring proper handling, storage, and stock control. Skills And Qualifications • Education: Diploma or Bachelors degree. • Experience: Minimum of 1 years in procurement, inventory management, or supply chain management within the retail or hardware industry.
Freelance (Self Employed) Sales Professionals Wanted – AI Solutions for Restaurants We are looking for two driven and passionate Freelance Salespeople to help introduce our innovative AI-powered services to London’s vibrant restaurant scene. Our solutions are specifically designed to boost profitability for restaurants by providing low-cost, automated tools that deliver immediate financial results. Why Join Us? -Self-employed, commission-only role -Potential to earn £2,000+ per week, with a target of 10 sales per week -Be part of a mission to support restaurants in achieving greater success What We’re Looking For: -A strong sales mentality and proven ability to close deals -A good understanding of restaurant operations and their unique challenges -Familiarity with the London dining scene is a big plus -Passion for helping restaurant owners thrive What You’ll Do: -Build relationships with restaurant owners and managers -Present and sell AI solutions tailored to their needs -Support restaurants in adopting tools that improve profitability This is a remote role requiring full-time focus to meet sales targets. If you have a passion for hospitality and the drive to succeed, we want to hear from you.
Job description We are looking for a super star experienced Restaurant Manager to join our vibrant team! We have an exciting opportunity to join the team at our 40 cover fresh pasta restaurant within the vibrant bustle of Brixton Market SW9. The Concept: La Nonna Pasta Fresca serves traditional Italian pasta dishes in a contemporary open kithcen setting. All of our pasta and sauces are made in house each day with true Italian passion, only using the freshest of ingredients. We need a Manager who will: Be responsible for the day to day activities at the restaurant Lead, coach and develop a successful team who take pride in their work Set standards to consistently deliver the best quality food and outstanding service to all Work with us to build an exceptional reputation and hunger for our food! The Ideal Candidate will: Be passionate about food and delivering a first class customer experience Have at least 3 years experience in a Assistant Manager position, and/or 1 year experience as a restaurant manager Be an exceptional communicator Have a great work ethic that they can instill in others Have experience of leading a successful team in a fast paced environment Be calm under pressure, and work using their own initiative Experience of working in a fresh pasta restaurant is a real bonus! Job Description Operational Management Oversee daily restaurant operations, ensuring smooth and efficient service. Maintain high standards of food quality, presentation, and hygiene. Ensure compliance with health and safety regulations, including food safety and sanitation. Manage restaurant inventory, ordering supplies as needed to prevent shortages or excess stock. Monitor and optimize restaurant expenses, controlling waste and managing cost-effective practices. Team Leadership & Development Recruit, train, and supervise restaurant staff, fostering a positive and productive work environment. Schedule and manage shifts, ensuring adequate staffing levels for peak hours. Provide coaching and performance evaluations to maintain high team morale and efficiency. Address employee concerns and maintain open communication within the team. Customer Service & Satisfaction Ensure outstanding customer service, handling complaints and resolving issues promptly. Monitor customer feedback and implement improvements to enhance the dining experience. Develop and maintain relationships with regular customers and the local community. Financial & Sales Performance Monitor sales, revenue, and profitability, identifying areas for improvement. Implement strategies to increase customer traffic, average spend, and repeat business. Work with marketing and promotions to attract new customers and enhance brand visibility. Compliance & Administration Ensure compliance with licensing laws, health and safety regulations, and labor laws. Maintain accurate financial records, including payroll, budgets, and sales reports. Collaborate with senior management or owners to set goals and achieve business objectives.
Job Overview Grozeo is revolutionizing the retail ecosystem by offering retailers a free, turnkey eCommerce platform and ecosystem to establish their online presence in under a minute. As a Field Sales Officer, you will play a pivotal role in onboarding and activating at least 100 retailers per month, helping them harness the benefits of our innovative e-commerce platform. Your success will directly influence your earnings, with performance bonuses and upsell opportunities available. - Immediate start, but the first week is a trial - Unlimited earning potential with base pay Key Responsibilities - Retailer Onboarding: Sign up and activate at least 100 retailers monthly. (If it is less than 60, employment will be terminated) Activation includes: - Ensuring retailers complete their free sign-up - Assisting OR ENSURING they set up their main details on the website (like account details, adding an order picker, a few products, etc, so it is functioning) - Guiding them through two first orders (conduct test orders) to be placed and delivered to activate their business. (This shows they are genuine signups) Relationship Management: Build and maintain strong relationships with onboarded retailers. Provide continuous support to help them grow their business using Grozeo. Performance Monitoring: Monitor the performance of your onboarded retailers, as their success directly impacts your bonuses. Upselling Opportunities: Identify and pursue upsell opportunities to help retailers scale their operations, further increasing your income. Market Focus: Target retailers from various industries, including grocery stores, homeware shops, specialty stores, takeaways, restaurants, corner shops, tech shops, and online sellers. Requirements - Proven Sales Expertise : As part of testing the fit from both sides, You will be asked to work one week on probation basis, with £100 base salary + travel expenses + lunch + incentives based on results achieved. Once passed, you will be issued full time contract. - Target-Driven: Comfortable working in a fast-paced, target-driven environment. - Relationship Skills: Strong ability to build rapport and maintain long-term client relationships. - Adaptability: Quick learner with the ability to educate retailers about the platform and its benefits. - Tech-Savvy: Familiarity with eCommerce platforms is a plus. Compensation and Benefits - Base payment of £1000 + unlimited incentives (average monthly salary £3000 to £5000 per month) - Performance Bonuses: Incentives based on retailer activation and their ongoing performance. - Upsell Commissions: Earn additional income through successful upselling. - Career Growth: Opportunity to grow within a fast-paced, innovative company revolutionizing retail technology. How to Apply - Send a message confirming it's a field sales role. - If you cannot achieve the set kpis, please do not apply. Join Grozeo and be part of a transformative journey to empower retailers and modernize the retail ecosystem! Note: This role is a blend of sales (field and strategic), relationship management, marketing, and technology advocacy. Ideal for self-motivated individuals passionate about sales and retail innovation.
Tucked away behind Victoria Street and only minutes away from St James’s Park and Victoria station, Chez Antoinette Victoria adds to the neighbourhood’s vibrant French restaurant. An oasis of calm locals would prefer us to keep a secret. “We wanted to create a canteen for the locals and provide the business community with a new dining-room” Jean-Baptiste Noel, JB, co-owner. Chez Antoinette Victoria draws inspiration from the beloved Parisian cafés, combined with a blend of Lyon’s famous guinguettes, reinterpreting classic dishes treating fresh seasonal ingredients with a modern sensibility. We have a fantastic and exciting position for a dynamic, driven and enthusiastic Assistant Manager to join our restaurant. We are looking for the right person to become the heart of the restaurant and be part of the Chez Antoinette family. This French Bistro located at the center of Victoria has developed a reputation through the years for its high quality service and offer. It has grown continuously and always managed to beat expectations, you could be the one to take it to the next level. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality yet simple product in a busy environment. What we are looking for: - To be passionate about great food, quality service and hospitality - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the Front of House - Ensure the training and knowledge are kept to standard and team efficiency is high - Have a great knowledge of busy brasserie services in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. - Assist the manager in overseeing daily restaurant operations - Ensure compliance with food safety and sanitation regulations - Manage inventory and order supplies as needed - Provide excellent customer service and address customer concerns or complaints - Assist in creating and implementing staff schedules - Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability - Maintain a clean and organized restaurant environment Qualifications: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Excellent leadership and team management skills - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills ** **In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Free staff meals At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!
Identify potential customers in-store and through community engagement to generate new sales opportunities. Build and maintain strong relationships with existing customers to ensure a loyal client base and repeat business. Stay updated on the latest fashion trends, new arrivals, seasonal collections, and competitor activities. Assist customers with product selection, offering styling advice, and upselling complementary items to enhance their retail store experience. Provide accurate pricing information, promotions, and discounts to customers for money transfer, travel packages services. Monitor and report on daily, weekly, and monthly sales performance to management. Collaborate and oversee sales operation along sales coordinator and merchandiser Create and distribute promotional materials, both in-store and online, to drive traffic and boost sales.
If you join us, you will be speaking with Event Managers and venues from a variety of locations including hotels, barns and any other venue you can think of. Your role will be to help them to discover and understand why we are the ideal addition to their event whether it’s in person, virtually or a hybrid solution. We would ideally like you to have experience from within the hospitality or events industry, however an attitude that makes things happen is what’s most important to us. Being outgoing, creative and having a desire for success must be part of your natural personality. Your normal workplace will be your home address, our offices in sands (High Wycombe) or any other workplace(s) within 60 miles that we ask you to work from. Your job may involve some business travel or temporarily working at other locations but we don’t envisage this involving more than a weeks work outside the UK. Main duties would include: • Calling potential clients and venues to promote the business • Achieving your minimum sales target, reviewed, and set annually • Attending wedding fairs to meet potential brides and grooms • Overseeing delivery, setup and operation of our Photobooths & Magic Mirrors • Engaging with the guests, at events, to create the best customer experience • General administration surrounding operations and invoicing •Hiring and Managing staff • Help to maintain our social media platforms and email marketing What we would need in a person: •Confidence •A people’s person •Passionate & Hard working •Creative and attention to detail
Company: Platinum Textiles Location: UK-based (Remote with potential travel) Salary: Competitive (with potential for partnership & equity) Hours: Full-time / Part Time About Us: Platinum Textiles is a growing textile manufacturing company that supports fashion brands, start-ups, and independent designers. We provide a streamlined production process with a vision to scale globally. We are looking for a Client Relations & Business Development Manager who will be responsible for managing client relationships, driving business growth, and collaborating with our marketing team. This role is perfect for someone with a strong sales and relationship management background who wants to grow with the company. There is an opportunity for partnership and future leadership (potential CEO role). Key Responsibilities: Client Management & Business Development - Act as the main point of contact for all existing and potential clients. - Build and maintain strong relationships with brands, designers, and fashion startups. - Develop strategies to attract new clients and expand our customer base. - Guide clients through the manufacturing process, ensuring their needs are met. - Negotiate contracts, pricing, and terms with clients. - Provide feedback to the operations team to improve service offerings. Marketing & Social Media Collaboration - Work closely with the marketing and social media team to align branding and outreach strategies. - Identify key markets and audiences to target for new business. - Help create promotional campaigns based on client insights. - Attend industry events, fashion trade shows, and networking opportunities to promote Platinum Textiles. Strategic Growth & Leadership - Identify new revenue streams and market opportunities. - Improve the customer experience to increase client retention. - Work towards a future leadership role (potential CEO) as the company grows. - Contribute to the companies long-term business strategy and vision. Ideal Candidate: - Strong background in business development, sales, or client management. - Experience in fashion, textiles, or a related industry is a plus. - Excellent communication and negotiation skills. - Entrepreneurial mindset – excited to help scale a growing business. - Experience working with marketing teams to drive business growth. - Proactive, independent, and able to take ownership of client relationships.
Staff management: Recruit, train, and motivate employees. Coach, counsel, and discipline employees as needed. Sales: Set sales targets, monitor performance, and implement strategies to increase sales. Customer service: Ensure customers have a seamless shopping experience. Store operations: Oversee the daily activities of the store, including opening and closing. Financial management: Prepare an annual budget, schedule expenditures, and analyze variances. Reporting: Compile data about sales and promotions, and produce reports for senior management. Policy enforcement: Ensure that store policies are adhered to.
Employee will require to oversee the daily operations of store ensuring smooth and efficient running of business. That also includes team leadership, customer service, inventory management, sales and targets, budgeting.
We are looking for an energetic and reliable Supervisor for our Mayfair location. Stampa is a cosy Italian deli right in the heart of Mayfair. What we are looking for : Lead by example – punctuality, cleanliness, knowledge, enthusiasm! Support team members to ensure they provide an exceptional level of hospitality, building warm and genuine relationships with all our guests. Maintain food safety and health & safety standards to ensure a safe environment for guests and colleagues Oversee wine stock and stock takes, reviewing margins, sales mix, par levels and ordering. Weekly meetings with the Operation Manager around performance, feedback and stock results.
-Oversee daily operations of the retail store, including sales, customer service, and inventory management. - Develop and implement strategies to achieve sales targets and increase profitability. - Train, supervise, and motivate retail staff to deliver exceptional customer service. - Monitor and analyse sales performance, customer feedback, and market trends to make informed business decisions. - Ensure compliance with company policies and procedures, as well as local regulations. - Maintain a clean and organized store environment. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with other departments to optimize overall store performance.
Position: Stock Room Assistant (Warehouse) Location: Shepherd's Bush, London Contract: Full-time, Permanent Salary: £11.96-£15.89 Recruitment Agency: BGO Recruitment Client Overview: Our client is a prominent telecommunications company, recognised for offering innovative and high-quality products and services across the UK. They are expanding their team and seeking a dedicated Stock Room Assistant to support the efficient operation of their warehouse in London. Role Overview: As a Stock Room Assistant, your main responsibility will be to manage stock within the warehouse. You will ensure telecommunications equipment and products are stored, organised, and readily accessible for distribution. A key part of the role will involve maintaining accurate inventory records, supporting stock replenishment, and ensuring a safe and organised warehouse environment. Key Responsibilities: Stock Management: Receive and manage stock deliveries, ensuring products are safely stored and organised within the warehouse. Inventory Control: Maintain accurate records of stock levels and update inventory data regularly. Replenishment & Stock Movement: Assist with stock replenishment and manage the movement of stock within the warehouse. Organisation: Label, categorise, and organise products for easy retrieval and efficient access. Stock Audits: Conduct regular stock checks and support the auditing process. Warehouse Maintenance: Ensure the warehouse remains clean, safe, and well-maintained. Team Collaboration: Work alongside the warehouse team to ensure a smooth flow of products for dispatch. Liaison: Communicate with the logistics and sales teams to address any stock discrepancies or urgent stock requirements. Stock Preparation: Assist in preparing stock for distribution to various locations. Requirements: Previous experience in a warehouse or stockroom environment, ideally within the telecommunications or electronics sector. Strong organisational skills and a keen eye for detail. Ability to work efficiently in a fast-paced, team-focused environment. Good communication skills and the ability to follow instructions accurately. Physically fit with the ability to lift and move stock safely. Flexible and proactive, with the ability to adapt to changing priorities. Benefits: Competitive salary. Opportunity to work within a leading telecommunications company. Career progression and development opportunities. Positive and supportive work culture. Health and well-being benefits. How to Apply: If you have the relevant experience and are keen to join a growing telecommunications company, we’d love to hear from you! Apply now to take the next step in your career.
The Company Le Bab is the original modern kebab restaurant, offering refined seasonal kebabs in London since 2015. We take inspiration from traditional kebab styles, incorporating classical fine dining techniques and global gastronomic influences. Our kebabs are made from free-range British meat and top seasonal produce, paired with modern mezze, curated craft beers, and exciting cocktails. Our Values Hospitality: We believe in fostering a culture of compassion, care, and hospitality within our restaurant and community. It’s key to our success and builds positive relationships with customers, suppliers, and the wider community. Continuous Improvement: We monitor key performance metrics to assess and improve all aspects of our business, always striving for growth and excellence. Creativity: Staying ahead of culinary and service trends is essential. We encourage team members to contribute ideas that elevate both the food and customer experience. Work Hard: Enthusiasm and pride in our work are fundamental to maintaining a positive, supportive, and ambitious culture. Your Role As Assistant General Manager, you will support the General Manager in delivering an exceptional guest experience and overseeing daily operations. From managing staff and inventory to ensuring top-tier customer service, your leadership will be essential in maintaining high standards and cultivating a vibrant atmosphere. This role requires a hands-on leader who thrives in a fast-paced environment while staying true to our values. Career Progression: Our Assistant General Managers are viewed as “General Managers in waiting,” and we expect them to uphold and promote the culture that allows teams to thrive. This role offers the opportunity to shine in the absence of the General Manager, showcasing leadership qualities that will lead to future growth within the company. We offer extensive on-the-job training and opportunities for advanced apprenticeships to develop structured managerial skills. Core Responsibilities: Leadership & Team Management: Lead by example, setting a strong work ethic and promoting compassion, integrity, and collaboration within the team. Deputise for the General Manager in their absence. Manage busy shifts and maximise restaurant covers. Conduct and record team briefings before shifts. Communicate effectively with the restaurant team using official apps. Motivate and mentor the team to achieve company targets. Participate in training sessions and co-create quarterly staff meetings. Ensure all compliance training is completed on time. Assist with recruitment, interviews, and performance reviews for restaurant staff. Operational Excellence: Oversee the daily operations to ensure efficiency and quality. Lead shifts on the floor and ensure smooth operations. Manage opening and closing shifts as needed. Maintain cleanliness and presentation standards across the restaurant. Approve shifts, record incentives, and manage tip data. Conduct weekly bar stock counts and assist with inventory management. Support the Head Chef and the BOH (Back Of House) team. Guest Experience & Hospitality: Champion exceptional customer service and ensure every guest has a memorable experience. Handle customer complaints professionally and ensure swift resolutions. Continuous Improvement: Regularly assess restaurant performance to identify opportunities for growth. Encourage the team to contribute ideas that drive innovation and improve the customer experience. Coach team members through onboarding and ongoing development. Maintain high levels of product knowledge for both food and beverages. Conduct spot checks on food quality and provide feedback. Financial Management: Manage the restaurant’s budget, staffing, and inventory to ensure profitability. Monitor labor costs to align with financial forecasts. Control stock, waste, and staff meals/discounts efficiently. Collaborate with the Ops Manager and Marketing team to drive sales and implement marketing strategies. Adjust rota staffing levels during quieter periods to optimize efficiency.
Job Title: Store Supervisor/Manager for Jewelry Store Position Overview: As a Store Supervisor/Manager for our stores, you will be responsible for overseeing the day-to-day operations of the store and ensuring the highest level of customer satisfaction. Your main duties will include supervising staff, managing inventory, maintaining the store appearance, and providing exceptional customer service. You will also be responsible for achieving sales targets, implementing marketing strategies, and ensuring compliance with company policies and procedures. Key Responsibilities: Team Supervision: Lead and supervise a team of sales associates, ensuring they are trained and motivated to deliver excellent customer service. Assign duties, manage schedules, and provide guidance when necessary. Customer Service: Ensure an exceptional customer experience by providing prompt and personalized service. Resolve customer complaints or issues and address any concerns promptly. Sales and Marketing: Monitor and achieve sales targets by implementing effective sales strategies, upselling products, and cross-selling. Collaborate with marketing department to implement promotional activities and attract potential customers. Inventory Management: Maintain accurate inventory records, conduct regular stock checks, and ensure appropriate stock levels are maintained. Coordinate with suppliers for timely replenishment and manage product deliveries. Store Operations: Oversee daily store operations, including opening and closing procedures, cash management, and POS system operation. Ensure compliance with company policies, pricing guidelines, and safety procedures. Visual Merchandising: Collaborate with visual merchandisers to create appealing product displays and maintain visual standards in the store. Ensure products are properly labeled and effectively showcased to entice customers.Training and Development: Continuously train and develop sales associates on product knowledge, customer service skills, and sales techniques. Conduct regular performance evaluations and provide constructive feedback to improve individual and team performance. Reporting and Analysis: Generate sales reports, analyze data, and identify trends to make informed business decisions. Provide insights and recommendations to the store manager for improving sales and customer satisfaction. Administration: Complete administrative tasks such as preparing work schedules, managing employee records, and maintaining accurate sales and inventory reports. Above all, we expect you to maintain the highest integrity and values of the company while performing your job role.
**Job Description:** We are looking for a dynamic and results-driven Retail Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring the delivery of exceptional customer service, and managing a motivated team. Your leadership will be key to achieving sales targets, maintaining inventory levels, and ensuring the store environment is welcoming and well-presented. Key Responsibilities: - Manage and lead a team of sales associates to achieve sales targets and deliver excellent customer service. - Oversee inventory management, ensuring stock levels are maintained and organized. - Monitor and analyze store performance to meet financial goals and improve profitability. - Train, coach, and motivate staff to perform at their best and promote a positive working environment. - Ensure that store operations, policies, and procedures are followed consistently. - Handle customer inquiries and resolve issues promptly, ensuring customer satisfaction. Requirements: - Proven experience in retail management or a similar leadership role. - Strong communication, leadership, and organizational skills. - Ability to analyse data and make informed decisions. - Passion for customer service and driving sales. - Flexible, positive attitude, and ability to thrive in a fast-paced environment. Why Join Us? - Competitive salary and benefits package. - Opportunity for growth and career advancement. - A collaborative and supportive work environment.
Job Overview: We are seeking a detail-oriented and motivated Sales Administrator to join our dynamic sales team. The ideal candidate will support our sales operations by providing administrative assistance, maintaining customer relationships, and ensuring the sales process runs smoothly. If you are organized, proactive, and passionate about driving sales success, we would love to meet you! Key Responsibilities: - Provide administrative support to the sales team, including managing schedules, preparing reports, and handling correspondence. - Maintain and update customer databases and CRM systems with accurate information. - Assist in the preparation of sales proposals, contracts, and presentations. - Coordinate sales meetings and events, including scheduling, logistics, and materials preparation. - Process sales orders and track order fulfillment to ensure timely delivery. - Communicate with customers to address inquiries, resolve issues, and provide product information. - Monitor sales performance metrics and generate reports for management. - Collaborate with other departments, such as marketing and finance, to support sales initiatives. - Assist in maintaining sales materials and product inventory.
Job Title: Customer Manager & Assistant Location: Remote (Work from Anywhere) Job Type: Full-Time About Us: Hidex is a forward-thinking company committed to delivering exceptional service and value to our clients. We believe in building strong relationships and providing personalized solutions to meet our customers' needs. As we continue to grow, we are looking for a dedicated and organized Customer Manager & Assistant to join our team remotely. Job Description: We are seeking a proactive and detail-oriented individual to take on the dual role of Customer Manager & Assistant. In this position, you will be responsible for managing customer relationships, ensuring client satisfaction, and providing administrative support to streamline operations. The ideal candidate is a multitasker with excellent communication skills, a customer-first mindset, and the ability to work independently in a remote setting. Key Responsibilities: Customer Management: - Serve as the primary point of contact for assigned customer accounts, building and maintaining strong relationships. - Address customer inquiries, resolve issues, and ensure a high level of customer satisfaction. - Monitor customer accounts to identify opportunities for upselling or cross-selling products/services. - Collaborate with the sales and support teams to ensure seamless customer experiences. - Gather customer feedback and share insights with the team to improve products/services. Administrative Support: - Assist with scheduling, email management, and calendar coordination for the team. - Prepare and organize reports, presentations, and customer communications. - Maintain accurate records of customer interactions and account details in the CRM system. - Handle data entry, file organization, and other administrative tasks as needed. - Support the team with project coordination and follow-up on action items. Qualifications: - Proven experience in customer service, account management, or administrative support. - Excellent communication skills, both written and verbal. - Strong organizational and time-management abilities. - Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint). - Ability to work independently and prioritize tasks in a remote environment. - A proactive and problem-solving attitude with a focus on delivering exceptional service.
Shop Supervisor directly supervises and coordinates the activities of sales and related workers; To establish and monitors work schedules to meet sales and productivity targets; Liaises with managers and other departments to resolve operational problems; Determines or recommend staffing and other needs to meet sales and productivity targets; Reports as required to managerial staff on departmental activities.
Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: • Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Job Title: Mobile Coffee Sales Team Member Company: ArabMist Ltd Location: Various Locations Across London Job Type: Full-Time and Part-Time Positions Available Pay Rate: £11.44 per hour (up to £13 per hour based on performance) About Us: At ArabMist Ltd, we believe in providing exceptional experiences with every sip of coffee. Our mission is to offer busy Londoners a taste of premium cappuccino, served hot and fresh by our mobile team members across various bustling locations in the city. Join us and be part of a growing business dedicated to delivering warmth, energy, and quality service on the go! Job Overview: We are looking for enthusiastic, motivated, and customer-friendly individuals to join our Mobile Coffee Sales Team. You will sell and offer free samples of our signature hot cappuccinos using portable, shoulder-strap coffee dispensers. As a key member of our team, you'll create a memorable experience for customers while promoting our brand across London. Responsibilities: Set up and manage coffee sales at assigned locations. Engage with customers, offering coffee samples and promoting sales. Operate portable insulated coffee dispensers efficiently. Maintain high standards of hygiene and presentation. Handle payments and provide accurate change (training provided). Provide excellent customer service with a friendly and professional attitude. Monitor stock and report any issues to the supervisor. What We’re Looking For: Positive Energy: Enthusiastic, proactive, and approachable individuals. Customer Focus: Passionate about engaging with customers and delivering a great experience. Adaptability: Ability to work outdoors and move between different locations. Team Player: Willing to collaborate with others and share feedback to improve processes. Reliability: Punctual, responsible, and committed to meeting daily goals. Flexible Schedule: Willing to work various shifts (morning, afternoon, or evening). Perks and Benefits: Competitive hourly pay starting at £11.44 per hour, with performance-based increases up to £13 per hour. Flexible shifts to fit your schedule (ideal for students and part-timers). Training and development opportunities. Gain valuable experience in customer service and sales. Work in vibrant, high-footfall locations across London. Requirements: Must be 18 years or older. Right to work in the UK. Previous experience in customer service or sales is a plus but not required (training provided). Join ArabMist Ltd and help spread warmth, one cup at a time. We can't wait to welcome you to our team!
We are fun, social , cosy small cafe in the heart of the Bruntsfield. We do take coffee and food seriously. COMB is a family run business that loved by locals, regulars and people of Edinburgh. Our people come for a coffee and stay for a chat. What you'll be doing As a head barista you will be the coffee master of the Comb. Your extensive knowledge about specialty coffee will help you to lead the team, make product orders and drive sales through the roof. You will be also providing excellent customer service in our cosy café. Responsibilities - Teach others about efficient workflow, the perfect espresso shot and acing their latte art. - Assist general manager with scheduling , rotas, stock management and inventory. - Maintain cleanliness and sanitisation standards at all times. Ensure a clean, safe, fully operational coffee station ans serving kitchen. - Create new recipes and make outstanding coffee. Show off your latte art - get creative! - Provide exceptional customer service by engaging with patrons in a friendly manner Experience Required Skills: - Knowledge of food safety regulations - Proficiency in basic maths for cash handling - Strong time management skills Nice-to-Have Skills: - Previous experience in a similar role. - Join our small and friendly team and be part of a vibrant café environment where you can showcase your barista skills while delivering top-notch service to our locals and regulars. - What we are looking for - We are looking for head baristas with passion and experience within the specialty coffee industry. The diary to accommodate full time flexible shifts and a background using manual espresso machines and dialling grinders. - Job Types: Full-time, Permanent - Pay: £12 per hour - Expected hours: 32 – 48 per week - Additional pay: - Performance bonus - Tips - Benefits: - Company pension - Discounted or free food - Employee discount - Store discount - Schedule: - 8 hour shift - Day shift - Experience: - Barista experience: 1 year (preferred) - Hospitality: 1 year (preferred) - customer service: 1 year (preferred) - Work Location: In person - Expected start date: 01/02/2025
Job Title: Gallery Manager Location: London Contemporary Art Gallery, Pimlico, London Role: Full Time or Part Time Salary: £25-30,00 pro rata plus commission. Key Details: Gallery is open Tuesday to Saturday. Some Saturday Availability Required. Are you passionate about contemporary art and have a flair for sales? London Contemporary Art is looking for an enthusiastic, proactive, and highly organised individual with sales experience to join our team as a Gallery Manager. About Us: London Contemporary Art is a distinguished gallery based in the heart of Pimlico, dedicated to showcasing the best in contemporary art. We represent both emerging and established artists from around the world, bringing their works to a discerning audience. As a key member of our small, dedicated team, you will play a pivotal role in shaping the gallery’s operations and contributing to its success. The Role: As Gallery Manager, you will be responsible for the day-to-day management of the gallery, working closely with the two directors. This role offers significant autonomy, as you’ll be working independently, ensuring everything runs smoothly, from managing exhibitions to maintaining the gallery space and handling sales. It’s a diverse role, where your ability to manage multiple tasks and work independently will be key. Your Responsibilities: Artist Liaison: Build and maintain strong relationships with our talented roster of artists, ensuring their needs are met and assisting with exhibition coordination. Sales & Client Relations: Engage with collectors, buyers, and potential clients, offering expert knowledge and building long-lasting relationships to drive sales and elevate the gallery’s reputation. Sales experience is a must—you will be instrumental in driving the gallery’s commercial success. Logistics & Shipping: Manage all logistics, including the safe shipping and installation of artworks, ensuring they arrive on time and in pristine condition. Curation: Play an active role in curating exhibitions, collaborating with the directors on exciting new shows and installations. Administrative Support: Handle essential administrative tasks, such as managing the gallery’s calendar, preparing exhibition materials, creating sales reports, and maintaining accurate records. Gallery Upkeep: Ensure the gallery space is always pristine, welcoming, and well-organised for both visitors and artists. Meetings & Strategy: Assist in strategic planning, attend meetings with artists, clients, and other stakeholders, and contribute ideas for gallery development. What We’re Looking For: Passion for Art: A genuine enthusiasm for contemporary art and a desire to be an integral part of London’s thriving art scene. Organisational Skills: The ability to manage your time effectively, stay organised, and handle multiple tasks while working independently. Proactive & Independent: You will be working mostly alone, so the ability to take initiative, stay motivated, and work independently is essential. Sales Experience: Previous experience in sales is essential—you should be confident in driving sales and managing client relationships, with a proven track record of success. Computer Skills: Proficiency in Photoshop, Mailchimp, Word, and Excel is a bonus. You will need to manage digital communications, create promotional materials, and maintain spreadsheets and other documents with ease. Experience in the Arts Industry: While not required, any prior experience in gallery management or exhibition coordination is a plus. We value passion and dedication above all. People Skills: Strong communication skills and the ability to build meaningful relationships with artists, clients, and collectors. Problem Solver: A calm, resourceful approach to overcoming challenges in managing a gallery. Why Join Us? Independent Work: Enjoy the autonomy of managing the gallery independently, while still being part of a close-knit team. Professional Growth: Opportunities to grow your career, gain exposure to curatorial practices, and develop your professional network in the art world. Creative Environment: Be a part of a team that is passionate about contemporary art and contribute to exciting new exhibitions and projects. Be Part of Something Special: Join a gallery that’s dedicated to promoting world-class contemporary art and shaping the future of the industry. If you are organised, driven, and have the sales experience needed to thrive in a gallery environment, apply now to join London Contemporary Art. To Apply: Please send your CV and a cover letter detailing your experience to join London Contemporary Art.
Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.00 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month.” Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. - Hourly rate: £13.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
We are seeking a dynamic and organized sales and marketing coordinator to manage bookings, oversee events, and drive marketing initiatives to promote our business. The ideal candidate will be proficient in using the Design My Night system and other platforms to streamline operations and maximize exposure. This role requires a proactive individual with excellent communication skills, attention to detail, and a passion for delivering exceptional customer experiences. Key Responsibilities: Bookings & Events Management: Manage and oversee all customer bookings through the Design My Night system and other relevant platforms. Coordinate and track bookings to ensure seamless operations and maximize efficiency. Organize and manage events from start to finish, including planning, scheduling, and liaising with clients and vendors. Ensure that all event details are accurately documented and communicated to relevant teams. Address customer inquiries promptly and professionally, providing exceptional service. Sales & Marketing: Develop and implement creative marketing strategies to promote the business and its offerings. Manage promotional activities across various platforms, including social media, email campaigns, and partnerships. Monitor and analyze marketing performance metrics, providing regular reports and recommendations for improvement. Collaborate with internal teams to develop engaging content and campaigns that align with brand goals. Research and identify opportunities for partnerships, sponsorships, and collaborations to drive sales. Administrative & Coordination: Maintain up-to-date records of all bookings, client interactions, and marketing activities. Coordinate with internal departments to ensure smooth execution of operations. Prepare reports on bookings, events, and marketing efforts as required by management. Key Skills & Qualifications: Proven experience in a similar sales, marketing, or event coordination role. Proficiency in using booking systems, particularly Design My Night, is essential. Strong organizational and multitasking skills with the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills to engage with clients and colleagues effectively. Knowledge of social media platforms, marketing tools, and event promotion strategies. Creativity and a keen eye for detail to develop engaging marketing campaigns. Ability to analyze data and present actionable insights to improve performance. A proactive and adaptable mindset with the ability to work independently and as part of a team. Benefits: Competitive salary based on experience. Opportunities for career growth and development. A collaborative and supportive work environment.
Fuel Fixer is the UK's largest Specialist Fuel Contamination Company operating in the UK. We are now operating across Germany and require a Sales Manager to spearhead the sales actions for Germany. This role is a fantastic opportunity for those who enjoy talking to people and working for a great brand in a highly successful and motivated team. We love diversity and welcome applications from Sales, Retail, Hospitality & Customer Service backgrounds. Naturally, any experience from within the sales sector would be great but NOT essential. The ideal candidate will be fluent in German and have excellent communications skills, basic computer knowledge and a positive attitude. We want our sales team to earn what they deserve whilst also enjoying their job. This role will start as a commission only role, but as the role develops, can become full time with a basic salary, if desired. Duties will include: - Answering inbound calls from our customers -Selling our service, gaining customer feedback and expanding our service network. - Full ongoing training will be available. You will be joining a very lively team with bundles of energy, creating a very enjoyable working environment. There are daily, weekly and monthly incentives available for the right person. Due to the nature of our work, hours do vary. Benefits: - Hybrid Working - Casual Dress - On-Site free parking - Work Lunches - Consistent bonuses for hard work and longevity. If you think you would be a good fit, please send your CV through and we'll arrange an appointment ASAP. Job Types: Full-time, Permanent Pay: £25,000.00-£65,000.00 per year Additional pay: Bonus scheme Commission pay Yearly bonus Benefits: Casual dress Company events Company pension Employee discount Free parking On-site parking Private dental insurance Private medical insurance Work from home Schedule: Monday to Friday
Yard Sale Pizza are on the search for an experienced Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! OTE approx £35,000-£43,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We’re buzzing to be opening our tenth Yard Sale Pizza in Tottenham this March, bringing our award-winning handmade, hand-delivered pizzas to the neighbourhood! We’ll be serving up London’s ultimate delivery pizza, all delivered by our amazing team of drivers through our in-house delivery service, with around 20 seats for dine-in customers. What will I be doing? - Leading and mentoring a hard working team of chefs in a busy environment. - You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site. - Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team! - You’ll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service. - Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged. - Ensuring that you hit successful GP and portioning figures. - Maintaining 5* Food Hygiene standards. - You’ll be responsible for your team's rota in alignment with budgeted staff costs. - Stock ordering and rotation. What are we looking for? - Someone with masterclass Pizza-making skills with a real passion for pizza! - Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven. - A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills. - Someone who has first-class organisation skills and attention to detail. - Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What’s on offer: - Competitive Hourly Rates. - Full time hours - around 40 per week. - Paid overtime. - Holiday paid in days off or in cash. - Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI’s. - Working with a brilliant team in a fast-growing company. - Free pizza on shift and brilliant discounts to enjoy with family and friends. - Staff parties throughout the year. - Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
Mamma Dough is an independent sourdough pizza and craft beer restaurant. We love pizza, we love beer and we love people. Are you passionate about great food, exceptional service, and creating unforgettable customer experiences? Do you thrive in a fast-paced, friendly environment where teamwork and leadership are valued? If so, we have the perfect opportunity for you! About Us: We’re a bustling, casual pizza restaurant known for our delicious, handcrafted sourdough pizza and warm, welcoming atmosphere. Our focus is on delivering top-notch service to every guest while fostering a fun and energetic workplace for our team. The Role: As our Restaurant Manager, you’ll be the heart and soul of our operation. You’ll oversee day-to-day activities, inspire your team to deliver outstanding service, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role in the success of our restaurant. Key Responsibilities: - Lead and motivate a diverse team to deliver exceptional service. - Manage daily operations, including staff scheduling, inventory, and quality control. - Cultivate a positive, customer-focused atmosphere that aligns with our brand values. - Ensure adherence to health and safety regulations. - Monitor financial performance, including sales, costs, and budgets. - Handle customer feedback with professionalism and a problem-solving mindset. - Train and develop team members to reach their full potential. What We’re Looking For: - Proven experience as a restaurant manager in a similar casual dining environment. - A passion for hospitality and creating memorable customer experiences. - Strong leadership skills with the ability to motivate and manage a team. - Excellent organisational and communication skills. - A hands-on approach with the willingness to roll up your sleeves and lead by example. - Familiarity with restaurant management profit & loss. You will be accountable for the site EBITDA. What We Offer: - Competitive salary and benefits. - A supportive, fun, and dynamic work environment. - Opportunities for professional growth and development. - Discounts on our mouth-watering pizzas!
Job description Core Role: The CSR has overall responsibility for delivering first class customer service to their Centre’s customers and visitors and ensuring their business needs are met. The role will be extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables: Customer Service Handle day-to-day ‘front of house’ customers and their customers’ liaisons Perform reception duties in an efficient, professional and courteous manner Answer the switchboard and maintain a rapid response rate according to the agreed standards. Log information on the calls received, where required and maintain detailed and accurate records. File date and perform other routine clerical tasks as assigned and for other departments as needed. Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone and photocopier machine. Communicate and respond verbally to clients, suppliers and other members of staff clearly and effectively. Establish and maintain working relationships with co-workers, managers and the general public. Prepare meeting rooms and service of refreshments. Act as a team member and support your co-workers (CSR&BCM) to meet the expectations of clients. Handle all customer/ visitor enquiries in a courteous and friendly manner. Keep the reception and common areas clean and tidy at all times. Use reasonable discretion with customers with input from BCM Administration, Building Protocol and Activities Understand and make sure that customers follow the safety procedures at all times. General housekeeping checks to all floors, tea points and toilets. Order and maintain the correct amount of office supplies. Ensure that Health & Safety elements are managed as directed by the BCM Handle all general filing, word processing, delivery notes and purchase orders. Actively participate in Centre audits. Ensure all conference and meeting rooms are up to the Regal Court standard. Sales and Marketing Participate in Centre tours and become fully aware of Regal Court’s products and services. Be willing to get involved with selling Regal Court’s products and learn about VO’s General Responsivities Adhere to all company’s policies and procedures Read and comply with the instructions and directions as communicated via signs, notice boards and memos Conduct yourself, always, in a professional and responsible manner, promoting a good and proper image of Regal Court. Essential Skills, Experience & Qualifications: Positive customer relationship skills. Interest in learning about commercial business environments and general finance. Demonstrate ability to use knowledge of customer service is a must. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills Curious and people oriented with the ability to engage customers and ask questions with ease. Positive and happy attitude. Computer literate and will learn and show others how to use IT/Telecoms Competencies & Personal Attributes: Outgoing, enthusiastic, honest and confident individual who possess the following attributes: Ability to operate sensitively in multicultural environments and build effective working relations. Self-motivated Strong (written & verbal) communications and diplomatic skills. Ability to maintain control and perform during stressful situations. Is confident and at ease when handling customer/ visitor enquires. Positive and proactive energy. Attention to detail and extremely well organised. Professional telephone manner. PC literate and knowledge of Microsoft package. Excellent team player. Confident to interact with a range of clients up to Board level. The ability to multitask. Customer services Representative should be competent in: Sales Support Renewals Move in & Move out Meeting Rooms Virtual Office Operate GoCardless SagePay Opening & Closing Procedures Health & Safety What we will offer you? Competitive annum salary with progression to progress Monday to Friday, 8:30-5:30 Pension Scheme 20 days holiday plus all public bank holidays. Training and development opportunities. Job Type: Full-time Pay: £23,000.00-£26,000.00 per year Additional pay: Bonus scheme Quarterly bonus Benefits: Company pension Free parking Life insurance On-site parking Sick pay Schedule: 8 hour shift Monday to Friday No weekends Work Location: In person
Job Description: Salon Manager cum Nail Creative Designer Location: Diamond Nails, 106 Shenley Rd, Borehamwood WD6 1EB Employment Type: Full-Time Diamond Nails is expanding, and we’re searching for a talented Salon Manager cum Nail Creative Designer to join our dream team. This dual-role position is key to our growth, combining operational leadership with artistic vision. You’ll oversee the daily running of our salon, provide exceptional client experiences, lead and develop a team of skilled professionals, and set creative trends that define our brand. Key Responsibilities: 1. Operations Management 2. Oversee the daily operations of the salon, ensuring smooth, efficient, and organized workflows. 3. Maintain high hygiene standards by monitoring cleanliness, ensuring adherence to health and safety regulations, and conducting regular checks. 4. Deliver outstanding customer service by cultivating a warm, professional, and luxurious client experience. 5. Address client inquiries, feedback, and complaints promptly and professionally to ensure satisfaction and loyalty. 6. Manage staff scheduling and client bookings to optimize operations and minimize wait times. 7. Track salon performance metrics, such as revenue, client retention, and staff productivity, and implement improvements where needed. 8. Staff Management 9. Create and manage staff schedules (rota) to ensure adequate coverage and efficient operations. 10. Oversee daily staff activities and provide clear direction to maintain high productivity and service quality. 11. Recruit, onboard, and train staff from basic manicure and pedicure techniques to advanced nail art and extensions. 12. Organize workshops and refresher training to keep the team updated on the latest techniques and trends. 13. Conduct regular performance evaluations, offering constructive feedback and encouraging growth. 14. Marketing and Promotion 15. Manage the salon’s Instagram page, posting engaging and visually appealing content to attract and retain followers. 16. Design and execute sound, targeted marketing campaigns to reach specific client groups, such as bridal parties, professionals, or seasonal events. 17. Plan in-salon promotions, loyalty programs, and collaborations to boost visibility and revenue. 18. Develop creative social media strategies to highlight the salon’s services, designs, and team expertise. 19. Nail Creative Direction 20. Design and develop on-trend nail styles, keeping Diamond Nails at the forefront of nail artistry. 21. Maintain a strong understanding of diverse nail techniques, including ombre, 3D nail art, marble effects, and seasonal or holiday-themed designs. 22. Evaluate past designs and build upon them to create a captivating and dynamic portfolio for the salon. 23. Collaborate with staff to brainstorm and innovate new nail art and techniques. 24. Offer seasonal and exclusive nail collections tailored to special events or trends. 25. Financial Management 26. Oversee the salon’s finances, including managing budgets, tracking expenses, and maximizing profitability. 27. Monitor daily sales, service revenue, and product retail performance. 28. Develop financial reports and provide insights to identify areas for growth and cost-saving opportunities. 29. Manage staff payroll, ensuring accuracy and timeliness. 30. Liaising with Suppliers 31. Build and maintain strong relationships with suppliers to ensure consistent, high-quality product availability. 32. Research and negotiate competitive pricing on products and tools. 33. Keep up to date with new product launches and innovations to incorporate into the salon’s offerings. 34. Monitor inventory levels and coordinate timely restocking to prevent shortages or overstocking. 35. Business Development 36. Identify and explore opportunities for expansion, whether through new locations or additional services. 37. Conduct market research to stay ahead of industry trends and client demands. 38. Work with stakeholders, including landlords and suppliers, to facilitate growth and negotiate partnerships. 39. Develop and implement strategies to increase the salon’s profitability and customer base. 40. Seek collaborations with beauty influencers, local businesses, and event organizers to enhance brand awareness. 41. Qualifications and Skills: 42. Proven experience in salon management or a similar leadership role in the beauty industry. 43. Expertise in nail care and advanced techniques, with a strong creative flair for design. 44. Excellent organizational and multitasking skills to manage both operational and creative responsibilities. 45. Strong leadership and communication skills, with the ability to inspire and manage a diverse team. 46. Exceptional customer service skills and the ability to build lasting client relationships. 47. Proficiency in social media management, particularly Instagram, and a knack for creating impactful marketing campaigns. 48. Familiarity with salon management software and adherence to hygiene and safety standards. 49. Financial acumen with experience managing budgets and tracking performance metrics. 50. What We Offer: 51. Competitive salary with performance-based incentives. 52. Opportunities for professional development and skill-building. 53. A supportive, collaborative work environment where creativity thrives. 54. The chance to make a significant impact on Diamond Nails’ growth and reputation.
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
As a Senior Accounts Assistant, you will play a pivotal role in our finance department, taking on increased responsibilities and contributing to the strategic financial success of our organisation. Your key responsibilities will include: - Processing of sales invoices, income, receipts and payments received - Conduct thorough balance sheet and bank reconciliations, maintaining precise financial records - Overseeing day-to-day financial transactions, ensuring accuracy and compliance - Utilising advanced features of QuickBooks or Sage for comprehensive financial management - Providing expertise in Microsoft Office applications for detailed reporting and presentations - Resolving complex financial queries and providing guidance to junior team members - Driving efficiency improvements in our finance operations - Assisting with payroll administration and ensuring accurate employee payments The Benefits - Competitive salary of £27-30,000 - £250 reward for employee referrals - Employee discount for friends and family - Personal learning & development - Internal progression opportunities - Free on-site parking Schedule 40 Hours per week – Between the hours of: - Monday to Friday: 08:00 to 18:00 - Every other Saturday: 10:00 to 16.00 The Requirements - Minimum 2 years’ experience in a varied accounting role - Advanced proficiency with QuickBooks or Sage accounting software - Expertise in Microsoft Office – Word, Excel, PowerPoint - AAT Level 4 or equivalent - Exceptional verbal and written communication skills The Company Storage Giant is one of the UK’s private leading self-storage providers. A well-established and rapidly expanding organisation with stores across the UK, with an active pipeline of further expansion planned. We pride ourselves on delivering the BEST storage, at the BEST price, with the BEST service! At Storage Giant we are committed to creating an inclusive and diverse workplace where all applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, marital status or age. All of our roles require candidates to have the legal right to work in the UK. Please note that Storage Giant does not offer visa sponsorship at this time.
Photo lab technician/Photo Specialist Description We are looking for a Photo Lab Assistant/Photo Specialist Do you have an eye for detail and a love for fast-paced environments? Are you seeking a workplace that is enjoyable and inclusive? Then this might be the perfect opportunity for you.We are passionate about film photography and bringing the film photography community together. The Company 21STUDIO PHOTOLAB is a Fujifilm premium retailer specialising in photographic film,Photo printing ,photo gift ,We have pulled together a wide range of films, developing chemicals, cameras and more - alongside an in-house processing lab - with the goal of making film photography fun and accessible for everyone. The Role The key responsibilities will include: Operate and maintain photo processing equipment Develop and print photographs using traditional or digital methods Ensure proper color balance, contrast, and exposure in finished prints Inspect and adjust prints for quality control Assist customers with photo selection, editing, and printing Keep accurate records of orders and inventory Stay up-to-date with industry trends and new technologies Follow all safety and security procedures in the lab Handling incoming mail opening, sorting and matching with online orders Updating our online system with order details and timings Using lab equipment to develop and scan customer's films Occasional assistance our editing team (if necessary and with training) Finalising and preparing negatives for quality control. be able to communicate effectively with customers and colleagues alike be a quick learner be someone who enjoys retail, selling and can take on challenging tasks be a team-player be able to work under pressure, work to tight deadlines and be able to multi-task. have a strong command of English You will be responsible for ensuring all customer needs are met whilst working towards achieving daily targets You must be presentable as you will be representing our brand Encouraging sales of photographic merchandise, as well as offering a high quality and fast service in taking and printing passport photos, posters, canvases and photo-gifts • Operating the till • General Housekeeping • restocking and general maintenance of equipment and shop floor Person Specification: • Have a can-do attitude and be customer focused • Excellent attention to detail • Be a confident communicator • Have good time management • Be able to work calmly under pressure in a fast paced environment As a team we support each other in our work to ensure that all needs can be confidently and efficiently met. If this seems like the role for you, do get in touch! Skills & Experience Required: Knowledge of photo editing software and equipment Ability to operate and maintain photo lab equipment Attention to detail and ability to follow specific instructions Strong organizational and time management skills Knowledge of different types of film and photographic paper Knowledge of different types of Camera Ability to troubleshoot technical issues Strong communication and interpersonal skills Ability to work in a fast-paced environment and meet deadlines Proficiency in computer skills Experience working in fastpaced environments (preferred) Interest/passion for film photography (preferred) Must have Experience with should have at least 1 year of retail Sales experience knowledge of analogue photography/digital photography camera knowledge film/digital film processing scanning knowledge at leat 1year knowledge of Adobe Photoshop is essential Adobe Photoshop: (preferred 2 year ) Collaborative As we run a small business, be willing to "roll your sleeves up" and perform any other duties required to make 21STUDIO PHOTOLAB a success Salary: £12 To £14 per hour depending on experience Schedule: hours per week hours of 11am to 7pm Weekend only Saturday and Sunday 11am to 7pm Work Location: In person Benefits: Casual dress Company events Company pension Employee discount Flexitime 5.6 Weeks paid Holiday
Shan Nath Retail Ltd. is seeking an experienced and motivated Retail Manager with a strong background in forecourt management. The successful candidate will be responsible for overseeing the day-to-day operations of our retail store and forecourt in Wishaw, ensuring smooth operations, exceptional customer service, and effective team management. This role requires a proactive leader who can drive sales, maintain high standards, and create a positive shopping environment for our customers.
Are you an experienced leader with a passion for delivering exceptional customer service and driving retail success? We are looking for a dedicated and dynamic Retail Manager to join our team! This is a fantastic opportunity for a motivated professional to oversee all aspects of store operations, lead a talented team, and ensure our customers have an outstanding shopping experience. Key Responsibilities: As a Retail Manager, you will: Team Leadership: Recruit, train, and develop staff to maintain a high-performing team. Assign tasks, monitor progress, and provide regular feedback on staff performance. Foster a positive work environment that encourages collaboration and growth. Customer Service Excellence: Liaise with staff to provide up-to-date information on merchandise and special promotions to customers. Ensure customer complaints and queries regarding sales and services are resolved promptly and effectively. Stock Management: Ensure adequate reserves of merchandise are maintained and oversee efficient stock management. Examine the quality of merchandise to meet customer expectations. Financial Oversight: Oversee the maintenance of financial and operational records. Authorise payments for supplies, decide on pricing strategies, discounts, and credit terms. Store Presentation & Security: Ensure effective use of advertising and display facilities to maximise sales. Oversee security arrangements to protect the premises and its assets. Experience not sessional however will be preferred. Education minimum GSCS
Job Description: We are looking for a detail-oriented and organized Office Administrator to manage our daily operations and ensure smooth workflow. Key Responsibilities: Daily Tasks: Manage company finances, including cash payments. Maintain accurate sales and commission records. Send invoices to customers via email and WhatsApp. Print and organize invoices for next-day deliveries. Record daily sales data and maintain separate sales decks for team members. Check daily orders, organize by areas/postcodes, and coordinate with the logistics team. Monitor and follow up on pending invoices with the sales team. Weekly Tasks: Reconcile cash payments. Generate bi-weekly sales and commission sheets. Plan delivery routes in coordination with the logistics team. Track stock and raw material purchases. Follow up with clients on outstanding payments. Administrative Responsibilities: File and organize office paperwork, including transport, fines, supplier bills, and fleet records. Maintain full fleet records, including road tax, MOT, and insurance details. Manage insurance details for public liability and fleet policies. Qualifications: Strong organizational and multitasking skills. Proficiency in Microsoft Office and data entry. Excellent communication skills for client follow-ups. Experience in logistics or stock management is a plus. Why Us? Be part of a growing company with a collaborative team culture and opportunities for professional development. Apply Now!
Company: Taylor J Ltd Location: 6 Station Approach, Heathfield, England, TN21 8LG Salary: £39,000 per annum About Us Taylor J Ltd is a beloved local fish and chips shop, known for its delicious food and excellent customer service. We are passionate about serving our community while exploring new opportunities to grow and enhance our business. To support our expansion, we are looking for a dynamic Business Development Executive to join our team! Your Role As a Business Development Executive, you will be instrumental in driving the growth of our business by identifying new opportunities, engaging with the community, and implementing creative marketing strategies to attract more customers. Key Responsibilities Develop and implement strategies to expand our customer base and grow revenue. Build and maintain strong relationships with suppliers, partners, and customers. Plan and execute local and online marketing campaigns to boost brand awareness. Analyze market trends and customer feedback to refine our services and offerings. Manage social media platforms and promotional content to attract more customers. Identify opportunities for improving customer experiences and operational efficiency. Requirements Previous experience in business development, sales, or marketing (preferably in the hospitality or food industry). Excellent communication and negotiation skills, with the ability to connect with customers and partners. Creative thinking and the ability to implement innovative marketing strategies. Strong organizational skills and a proactive approach to problem-solving. Passionate about the local community and the food industry. Why Join Us? Competitive annual salary of £39,000. Be part of a friendly and supportive team with a strong community presence. Opportunity to make a real impact and grow with the business. A chance to showcase your creativity and develop new ideas for a thriving local business.
DELIVERFOOD ONLINE - LOCATION: Field based in and around London with our Head office based in Brentford. Most of our Associates/Managers work remotely with one day in the Office. SALARY: Generous basic, Commission and a Monthly Residual bonus. CONTRACT: Self Employed, Full Time/Part Time. BENEFITS: Paid monthly Continuous progression and promotional prospects. We help Restaurants Takeaways and Hotels thrive by offering a seamless, transparent and a Restaurant centered platform. We enable Restaurants, Takeaways and Hotels to grow sustainably without having to pay up to 35% of their revenue in Commissions to traditional Delivery Companies such as JustEat/Deliveroo/Uber Eats. Deliverfood Online offers Restaurants/Takeaways/Hotels a complete Delivery platform with access to our many Delivery Drivers throughout the UK. Deliverfood Online do not charge Restaurants a Commission on each order. We provide intuitive technology, real time data and personalised support to enhance operational efficiency and to boost customer loyalty. We help our Clients to take back control of their business and also help them retain 100% of their Revenue. Deliverfood Online are also introducers to a panel of UK Lenders who offer a range of unsecured Business loans to Restaurants, Takeaways and Hotels for any purpose with access to funds usually within 48 hrs which you would sell alongside our product to increase your earning potential. THE OPPORTUNITY. As a Sales Associate/Manager your role will be to explain the key benefits of our Services to Restaurants /Hotels/Takeaways throughout the UK. You will receive daily pre-qualified leads for Restaurants, Takeaways and Hotels who want to use our Services, set up by our Telesales team. 1. Exceptional Earning Potential for the right candidate 2. Quality pre-qualified appointments 3. Comprehensive ongoing training 4. A strong Support Network. We are looking for people with: - Excellent Communication Skills - Customer-Centric Approach - Positive and Solutions Orientated - Candidates looking for a New Challenge for 2025 - Competitive and want to be your own boss. - Sales/Marketing experience preferred but not essential as full ongoing training will be given. If you believe you have what it takes to be one of our Top Earning Sales Associates/Manager Full time or Part time then this could be the right Opportunity for you!
Responsibilities: Manage daily restaurant operations, including staffing, inventory, and scheduling. Ensure exceptional customer service and resolve customer enquiries or complaints effectively. Train and supervise the team to deliver outstanding service. Ensure compliance with food safety and health regulations. Monitor and control costs to achieve profitability targets. Develop and implement an operational plan to improve efficiency, sales, and customer satisfaction. Oversee ordering and stock management to maintain optimal inventory levels. Collaborate with the kitchen team to maintain high food quality and presentation.
We are recruiting for an enthusiastic and driven Retail Store Manager to work 40 hours per week. You’ll be responsible for the store and everything that it entails – sales, service, targets. Most importantly, you’ll be a leader. A leader of people and a leader in the current and challenging world of retailing. You’ll have bundles of passion and energy in driving a small team forward; you’ll epitomise our standards of customer service and you’ll put smiles on people’s faces – customers and staff. Managing suppliers and placing orders. Undertaking routinely stock takes. Managing daily/weekly/monthly cash flows. Working closely with external accountants to compile and submit quarterly VAT returns and annual accounts. Other tasks involve managing staff rota, dealing with customers and complaint management. Keeping business compliant at all times. Day to day operations such as covering and running tills, checking cameras, overlooking stock replenishment Traditionally, our Store Managers are responsible for:- Leading by example Recruiting and training new employees Merchandising the store in line with our brand guidance Managing store stockrooms, ensuring effective replenishment and stock control Completing rotas for your people Setting goals, achieving targets, and driving KPIs Striving for operational excellence Key skills and behaviours that we look for: - Passionate about retail/customer service Proven track record of leadership Seeks positive outcomes Open to change and challenge Flexibility Strives for excellence and seeks to improve & innovate Competent with computers and willing to engage with technology Kind with morally sound values
An Incredible Opportunity for a Restaurant Manager! Are you a passionate, ambitious leader with a flair for Italian fusion cuisine? This is your chance to join a thriving, privately owned restaurant group at a pivotal and exciting stage of its growth. What We’re Looking For A natural talent for delivering exceptional customer service. A minimum of 3 years’ experience as a manager in a fast-paced, high-energy restaurant setting. Creativity and a drive to implement your own ideas to elevate the business. Hands-on leadership, ensuring smooth day-to-day operations. A passion for developing your team and nurturing talent for future growth. The ability to foster a lively, welcoming atmosphere while leading by example. Meticulous attention to cleanliness, food hygiene, and safety standards. Proficiency in stock control, weekly reporting, and budget management. Expertise in managing rotas, sales forecasting, and staying ahead of trends. What’s in It for You? Career progression with a fast-growing, innovative brand. An attractive bonus structure. Access to ongoing training and professional development. A real opportunity to make a difference and influence the brand’s future. Discounted, delicious food to enjoy! Company pension for long-term security. If you’re ready to lead, inspire, and grow within an ethical, forward-thinking brand, this is your moment. Join us and be part of something extraordinary!
We are seeking a dedicated Shop Manager to join our team at. This role offers the opportunity to thrive in a fast-paced retail environment where no two days are the same. As the Shop Manager, you will oversee the daily operations of your store, ensuring both efficiency and profitability. With the customer at the heart of everything we do, you will constantly seek ways to improve service through on-the-job coaching and feedback. Your guidance will ensure that your store remains a safe and welcoming place to work and shop. Key Responsibilities - Team Leadership : Lead and manage a team of colleagues, dedicating regular quality time with them during shifts. - Colleague Engagement : Build personal relationships with colleagues, understanding their feelings about working in the store through regular conversations. Foster a culture where colleague experience is central to our operations. - Self-Serve Culture : Promote and role model a self-serve culture, using available tools to resolve queries and encouraging your team to do the same. - Operational Excellence : Ensure that all colleagues receive appropriate training, a warm welcome to and have the necessary tools to perform their jobs. Ensure compliance with pay and employment standards, and prioritize the safety, health, and wellbeing of your team. - Performance Management : Regularly assess the shape and capability of your team to ensure future readiness through inspiring performance and supporting the creation of a high-performing team. - People Leadership : Oversee people leadership tasks such as absence management and problem-solving. - Recognition and Celebration : Regularly recognize and celebrate the contributions and performance of your team. - Talent Development : Understand the resource needs of your store, identify and develop talent internally, and recruit the best people in the industry. Ensure a diverse and inclusive talent pipeline reflective of the community you serve. - Service Operation : Oversee the operation of all services in your store, including Post Office Local, EvRi, and vending. - Business Implementation : Implement business changes and new ways of working in your store. - Resource Management : Resource your store within the labour budget to ensure it remains open for trading and compliant with recruitment principles. - Customer Experience : Ensure customers have a great shopping experience, and foster trusted partnerships that benefit the local community. - Daily Coaching : Coach your team daily to deliver excellent retail standards and a great shopping trip. - Competitor Analysis : Regularly review local competitor activity to identify opportunities and threats, and take appropriate action. - Health and Safety : Lead a robust health and safety culture, review preventable incidents and accidents, and ensure audit performance is maintained. - Task Support : Assist your team with tasks such as serving customers, stock replenishment, and completing safe and legal routines. - Alcohol Sales : As the DPS/Premises holder, ensure responsible alcohol sales from your store. Job Types - Full-time, Permanent Education - Minimum NVQ level 3 or 4 in Business Administration Experience - Retail sales: 1 year (preferred) - Supervising experience: 1 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred) Licence/Certification - Driving Licence (preferred) - Sponsorship available If you are ready to lead a dynamic team and ensure a top-notch shopping experience for our customers, we encourage you to apply for this exciting opportunity!
About Yashwanti London: Yashwanti London is a renowned Asian bridal boutique specializing in exquisite designer lehengas, sarees, jewellery and other traditional attire for weddings and special occasions. We are known for our exceptional quality, unique designs, and personalised expert client service. Job Summary: We are seeking enthusiastic and passionate individuals to join our team as Part-Time Weekend Sales Consultants. The successful candidate will play a crucial role in providing exceptional client service, assisting clients in selecting the perfect outfit, and contributing to the overall success of the boutique. Key Responsibilities: ● Client Service: ○ Provide warm, friendly, and professional service to all clients. ○ Build rapport with clients and understand their individual needs and preferences. ○ Offer expert advice and guidance on outfit selection, including style, color, and size. ○ Assist clients with fittings and alterations. ○ Handle client inquiries and resolve any issues promptly and professionally. ● Sales: ○ Achieve sales targets and contribute to the overall sales performance of the boutique. ○ Actively promote special offers and promotions. ○ Utilise sales techniques to enhance client experience and drive sales. ○ Process sales transactions accurately and efficiently. ● Store Operations: ○ Maintain a clean, organized, and visually appealing store environment. ○ Assist with stock management and inventory control. ○ Participate in store displays and visual merchandising. ○ Ensure adherence to store policies and procedures. Skills & Experience: ● Essential: ○ Proven experience in retail sales, preferably in a luxury or fashion environment. ○ Excellent communication in English and interpersonal skills. ○ Strong client service orientation with a focus on building relationships. ○ Ability to work independently and as part of a team. ○ Passion for fashion and an interest in Asian bridal wear. ○ Excellent presentation and communication skills. ○ Ability to work flexible weekend hours (Saturdays and Sundays). ● Desirable: ○ Knowledge of Indian/Asian fashion trends and cultural nuances. ○ Experience in Asian bridal retail environment. ○ Fluency in Hindi, Punjabi, or other relevant languages. Benefits: ● Competitive hourly rate. ● Opportunity to work with a renowned brand in the Asian bridal wear industry. ● Opportunity to develop your sales and client service skills. ● Employee discount on Yashwanti London products. To Apply: Please submit your CV and a covering letter outlining your relevant experience and why you are interested in this role. Deadline for Application: Friday 24th January 2025
Operations Management: Oversee daily activities, manage inventory, and ensure smooth operations. Team Leadership: Recruit, train, and supervise staff while fostering a positive work environment. Customer Service: Ensure excellent customer experiences and handle complaints effectively. Financial Oversight: Monitor budgets, control costs, and handle payroll and transactions. Marketing: Develop promotions, update menus, and drive customer engagement. Compliance: Maintain hygiene, safety, and legal compliance standards. Reporting: Prepare reports on sales, performance, and collaborate with vendors and management. Innovation: Stay updated on trends and implement strategies for growth and improvement.