Are you a business? Hire sales operations manager candidates in Birmingham
Key Responsibilities: Oversee and coordinate the daily operations of the restaurant to maintain high service standards and ensure customer satisfaction. Ensure the quality of dishes and other menu offerings. Supervise and train staff, fostering a positive workplace atmosphere and encouraging teamwork. Create weekly/bi-weekly staff schedules and ensure sufficient staffing levels. Ensure adherence to health and safety standards, including food hygiene and safety protocols. Track inventory and place orders to maintain stock levels, minimizing waste and ensuring product availability. Address customer inquiries, feedback, and complaints promptly and professionally. Generate reports on restaurant performance, covering sales, staff efficiency, and customer satisfaction metrics.
Key responsibilities: Supervise shop activities to ensure efficient and smooth operations. Lead and support the team, providing guidance and motivation. Maintain high standards of customer service by addressing queries and resolving issues. Manage inventory levels, stock replenishment, and ensure proper product displays. Handle cash management, including till operations and end-of-day reporting. Assist in staff scheduling and training to optimise performance. Collaborate with management to implement sales
Sales Supervisor job description: Lead and manage a team of sales representatives, providing guidance, support, and coaching to help them meet sales targets, maintain high customer service standards, and achieve their individual and team goals. Develop and implement effective sales strategies tailored to our product range (groceries, fish, meat, and more) to increase revenue and market share. Identify and pursue new business opportunities by building and maintaining relationships with customers, partners, and stakeholders in the food and grocery sector. Analyze sales data, customer preferences, and market trends to create targeted sales plans and promotional campaigns that attract and retain customers. Collaborate with inventory management and logistics departments to ensure smooth operations, timely stocking, and delivery of fresh products to customers. Prepare sales reports, forecasts, and performance metrics for management, offering insights and recommendations for improving sales performance and operational efficiency.