Trabajos merchandising manager en Reino Unido

Senior Finance Business Partner 3 Month Interim Contract £400–£500 per day (Inside IR35) South West London – Hybrid Working We’re supporting a fast-growing consumer brand that is looking to appoint an experienced Senior Finance Business Partner on an interim basis to provide critical support during a period of transition. This is a highly visible role sitting at the intersection of finance and commercial operations, partnering closely with key stakeholders across Marketing, Merchandising, and Operations. The successful candidate will combine strong commercial acumen with a willingness to remain hands-on, ensuring continuity across both business partnering and core finance activities. This is not a purely strategic role. We’re looking for someone who can move seamlessly between commercial discussions and the detail of month-end reporting, analysis, and financial control. The Role Reporting into senior finance leadership, you will act as a trusted business partner to multiple departments while supporting the day-to-day operation of the finance function. Key Responsibilities • Partner closely with Marketing, Merchandising, and Operations teams to provide financial insight and commercial support, • Own and support month-end close activities, including journals, accruals, prepayments, and management reporting, • Deliver trading analysis, performance reporting, and profitability reviews to support business decision-making, • Prepare and deliver meaningful financial analysis, highlighting trends, risks, and opportunities, • Support budgeting, forecasting, and reforecasting processes across multiple business functions, • Challenge and influence stakeholders to improve commercial performance and cost control, • Produce clear management information and reporting packs for senior leadership, • Monitor key trading and operational KPIs, providing actionable recommendations, • Support cash flow visibility and working capital management where required, • Assist with ad-hoc finance projects and process improvements during the transition period What We’re Looking For • Qualified accountant (ACA / ACCA / CIMA), • Proven experience in a Senior Finance Business Partner, Commercial Finance Manager, or FP&A role, • Strong month-end, management reporting, and financial analysis experience, • Strong commercial finance background within retail, consumer, e-commerce, or multi-channel businesses, • Comfortable operating both strategically and hands-on within the finance function, • Excellent stakeholder management skills with the ability to influence senior leaders, • Advanced Excel skills and strong financial modelling capability, • Available immediately Why Join? This is an excellent opportunity to join a fast-paced consumer business in a highly visible finance role. You'll gain exposure to senior stakeholders, influence commercial decision-making, and play a key role in maintaining continuity during an important period for the organisation. Apply Now If you’re an experienced Senior Finance Business Partner who enjoys balancing commercial finance with hands-on delivery and are available for an interim assignment, we’d love to hear from you.

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. _ Your role at Clorox As an International Account Manager, you’ll play a key part in growing the Burt’s Bees and Ever Clean brands across multiple European markets. You’ll manage existing distributor and retail partners, supporting expansion into new markets, and help build commercial plans that deliver sustainable growth. This is a great opportunity for an FMCG Account Manager or Executive or someone early in their FMCG career who’s ready to take on wider commercial responsibility across European market. Responsibilities • Manage and grow sales through distributor and retail partners, • Build and execute Joint Business Plans (JBPs), • Support key sales fundamentals: assortment, pricing, merchandising and shelving., • Use your analytical skills to track KPIs and translate insights into action., • Manage day-to-day sales operations including forecasting, trade funding and order processes, • Open new routes to market to drive distribution and visibility., • Influence distributors/retailers to list Burts Bees & Ever Clean and activate sales in independent and small-chain customers across Europe., • Support “pull-through” by training distributor sales teams and driving execution in-store., • Recommend services that improve shelf presence and promotional execution. Experience • FMCG experience ideal., • Confidence building relationships with partners and internal teams., • Selling fundamentals — communication, objection handling, JBP execution., • Curiosity, tenacity and a willingness to learn., • Ability to turn data into meaningful commercial decisions. Background • Degree-level education., • Solid understanding of Microsoft Office and core sales tools., • Experience with account planning, negotiation and forecasting. Your skills • Strong relationship-building skills - you enjoy partnering with distributors, retailers and internal teams to unlock opportunities and keep plans moving forward., • Clear, confident communication - whether you’re presenting a business review, coaching a distributor team, or influencing a partner to add new listings., • A practical, analytical mindset - you can interpret sales data and KPIs, spot what’s changing in the market, and turn insights into simple actions., • Operational discipline - you’re comfortable managing forecasting, trade spend and order processes with accuracy and attention to detail., • A willingness to learn and stretch your skills - whether that’s category understanding, financial acumen, strategic planning or coaching others. Workplace-Hybrid Benefits we offer to help you be well and thrive: • Competitive compensation., • Generous 401(k) program in the US and similar programs in international., • Health benefits and programs that support both your physical and mental well-being., • Flexible work environment, depending on your role., • Meaningful opportunities to keep learning and growing., • Half-day Fridays, depending on your location

12-Month Maternity Cover Part-time: 3 or 4 days per week (negotiable) North Acton offices, hybrid working. We are looking for a creative and commercially minded Buyer to join our team on a 12-month maternity cover contract. This varied role combines: • Curating and selecting premium branded toys, books and gifting ranges, • Developing and buying a small own-brand newborn clothing collection, • Managing personalised product offerings alongside our in-house embroidery team You will take ownership of key categories, driving product selection, supplier management, range building and trading performance while ensuring all collections reflect our customer, brand positioning and commercial goals. Key Responsibilities • Curate seasonal branded and own-brand ranges, • Source new suppliers, brands and products, • Lead own-brand product development from concept to launch, • Manage pricing, margins and supplier negotiations, • Analyse sales and trading performance, • Work closely with Merchandising, Marketing, Web and Retail teams, • Coordinate personalised product offerings and workflow with our in-house embroidery team, • Attend trade fairs, supplier meetings and carry out competitor research About You • At least 3 years experience as a Buyer or Category Manager, • Strong product developer, ideally with experience working in childrenswear., • Strong commercial awareness and eye for premium product, • Organised, analytical and detail-focused, • Passion for gifting and children’s products, • Strong communication and supplier management skills Thank you for your interest and application, please be aware that only successful candidates will be contacted.

Job Description Title: Store Manager Location: Central London Reports To: Retail Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 2 years in store leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) t satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

About MATIERE PREMIERE MATIERE PREMIERE fragrances are built around an overdose of a single natural ingredient. Co-founded by Master Perfumer Aurélien Guichard, the Maison blends tradition and modernity, revealing the pure texture and most beautiful facets of each raw material through refined, contemporary compositions. Excellence in quality guides every step, from the careful selection of the finest natural ingredients to sustainable and ethical sourcing worldwide. Your Mission As Store Manager, you are the true ambassador of the House — responsible for driving sales performance, leading the team, and delivering an exceptional client experience. Business Development & Performance • Drive the boutique’s sales and ensure achievement of revenue and KPI targets., • Analyse performance and implement action plans to maximise results., • Build and retain a loyal client base, cultivating strong relationships with both local and international clientele., • Develop client loyalty and implement appropriate CRM tools and clienteling actions, including in-store events., • Review and submit sales and operational reports to management. Team Leadership • Lead, inspire, and coach the team (Team Leader and Fragrance Sales Advisors)., • Recruit in collaboration with the Area Manager and the Recruitment team., • Foster a positive, motivating environment that reflects the values of the House. Operational & Brand Excellence • Guarantee flawless execution of the Retail Excellence ceremonial., • Train and develop talents to achieve excellence in both service and results in accordance with company policy., • Ensure perfect product presentation and compliance with visual merchandising guidelines., • Oversee daily operations: stock management, scheduling, reporting, and internal communication., • Ensure compliance with grooming standards according to the House guidelines., • Carry out any other duties within your capacity, which the Company may reasonably require. Profile • Proven experience (minimum 3–5 years) in team management within luxury retail, ideally in niche or selective perfumery., • Strong commercial acumen and sensitivity to high-end client expectations., • Natural leadership, passion for people development, and refined sense of service., • Fluent in English; another language would be a plus., • Impeccable presentation, energy, and enthusiasm for the world of fragrance., • Strong computer skills. What We Offer • A stimulating and elegant environment within a fast-growing luxury fragrance brand., • Continuous training and career development opportunities., • A key role in the opening and success of our first London store.

Job Description Title: Full-time Reports To: Store Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Supervisors are instrumental in maintaining Longchamp’s high standards of service and store operations. As floor leaders, they support the boutique team in achieving sales excellence and ensuring smooth, day-to-day execution. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Supervisors foster an inclusive, empowered, and service-oriented work environment aligned with the brand’s values. Job Purpose To assist the management team by overseeing boutique floor activity, leading by example, coaching Sales Assistants, and helping to achieve commercial and operational objectives. Key Responsibilities Team Support & Leadership • Lead the team on the floor, ensuring exceptional service delivery, • Mentor and coach Sales Assistants in real-time to elevate client interactions, • Support onboarding of new team members and provide daily feedback, • Help maintain team morale and drive performance during shifts Customer Experience • Support complex client needs and resolve concerns with professionalism, • Uphold Longchamp’s luxury standards in every customer interaction, • Promote CRM registration, follow-up, and repeat client engagement, • Reinforce service standards and Clienteling practices throughout the team Sales & Operations • Achieve personal sales targets and support team results, • Monitor floor activity and KPIs; escalate concerns to management as needed, • Execute store procedures such as cash handling, stock management, and deliveries, • Maintain accurate POS transactions and loss prevention practices Visual Merchandising & Store Presentation • Ensure floor is always compliant with brand VM standards, • Support floor set changes and window refreshes, • Maintain a clean, organised, and well-stocked sales floor Skills & Qualifications • 2–3 years of experience in premium or luxury retail, • Demonstrated team leadership or supervisory experience, • Strong selling skills and client service focus, • Proficiency in POS systems and retail tools, • Fluent in English; additional languages an advantage Person Specification • Confident, approachable, and calm under pressure, • Leads by example with positivity and professionalism, • Solutions-oriented with strong decision-making skills, • Reliable, collaborative, and results-driven, • Flexible schedule, including weekends and holidays Key Performance Indicators (KPIs) • Team sales contribution and shift-level productivity, • Conversion rate and basket size performance, • CRM enrolment and data accuracy, • Operational compliance and cash handling accuracy, • Client feedback, complaint resolution, and mystery shopper scores, • Visual merchandising and store upkeep standards Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Massimo Dutti – General Manager Location: Bromley Reports to: Brand Manager / HR Manager Brand: Massimo Dutti (Inditex Group) About the Role As a General Manager for Massimo Dutti, you will lead the full performance of a premium, fast‑paced retail store. You set the tone for the customer experience, drive commercial results, and build an inclusive, high‑performing team culture. This role suits someone who leads with ownership, calm and clarity — someone who can balance people, product and performance while creating a welcoming environment for both customers and colleagues . About Massimo Dut tiMassimo Dutti is defined by timeless style, premium quality and refined design, offering elevated collections crafted with attention to detail and sophistication. Our stores deliver a calm, elegant and service‑led experience, built on expert product knowledge, thoughtful interactions and long‑term customer relationship s.What You Can Expe ctIn this role, you wil • l:Navigate changing priorities with confidence and suppor, • t.Take a hands‑on approach, acting early when you see opportunities or challenge, • s.Balance customer experience, team wellbeing and commercial performanc, • e.Lead calmly during busy periods, operational challenges or unexpected situation, • s.Build routines that create consistency while staying adaptable to chang e.Key Accountabiliti esCommercial Leadership & Agili • tyOwn store performance using data, insight and product knowledg, • e.Deliver sales, productivity and profitability through clear prioritie, • s.Use KPIs and internal tools to identify opportunities and act quickl, • y.Execute commercial launches and marketing initiatives with disciplin, • e.Stay aware of competitors and trends, sharing insights with the busines, • s.Ensure merchandising reflects best sellers, trends and customer deman d.Visual Standar • ds Deliver premium visual standards aligned to Massimo Dutti guidelin • es.Ensure product storytelling reflects quality, craftsmanship and styli, • ng.Maintain a calm, confident store atmosphere with attentive servi, • ce.Ensure the full customer journey — advice, fitting rooms, queue and wrap — feels smooth and elevat ed.Stock Flow, Replenishment & Operational Excelle • nceEnsure replenishment is accurate and completed on ti, • me.Maintain an organised stockroom that supports availability and accura, • cy.Deliver consistent standards across: – Security & shrinkage – Cash desk & cash management – Health & Safety & complia, • nceMaintain high cleaning and presentation standar, • ds.Report and follow up on maintenance issues until resolv ed.Inclusive People Leadership, Performance & Developm • entBuild engagement and performance through visible, supportive leadersh, • ip.Communicate clearly and respectfully, adapting to different communication styl, • es.Give regular feedback, recognise progress and address issues ear, • ly.Recruit inclusively, hiring for behaviours, values and capabili, • ty.Develop leaders through coaching, structured routines and development programm, • es.Build succession plans and progress talent consistent, • ly.Deliver fair, timely performance management focused on behaviours and outcom es.Workforce Planning & Time Managem • entManage the hours budget effectively and transparent, • ly.Build rotas that reflect trading patterns, deliveries, visuals and operational nee, • ds.Monitor productivity and take action when performance shif ts.Customer Experience Leaders • hipDeliver a consistently elevated customer experience through thoughtful service and expert advi, • ce.Coach teams to build long‑term relationships and offer personalised styling solutio, • ns.Use customer feedback and observation to continuously improve experien ce.Skills & Behavio • ursOwnership: proactive, accountable and solution‑focus, • ed.Calm under pressure: steady, fair and decisi, • ve.Adaptability: responds quickly to change and keeps teams align, • ed.People development: coaches, builds capability and supports progressi, • on.Values & integrity: ethical, respectful and consiste, • nt.Commercial & trend awareness: customer‑led, curious and decisi ve.Experience & Qualificati • onsExperience leading a fast‑paced retail operation with a premium customer experience foc, • us.Strong commercial results and ability to drive performance through peop, • le.Confident leadership of teams, including coaching and performance conversatio, • ns.Strong operational discipline (stock, shrinkage, cash, complianc, • e).Strong interest in product, styling and personalised servi ce.

About Us: Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it. It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed. About You: We are looking for a Merchandiser to join our team, reporting into a Merchandising Manager. Planning and delivering a commercially focused range alongside the Buying and Design team, you'll be skilled at driving profit and enhancing Nobody’s Child position in the responsible fashion market. Day to day, you'll be responsible for: • Leading and driving the department category planning by season., • Reviewing weekly trading performance and achieved KPI's, identifying issues and the course of action with the Merch Manager and CEO., • Leading on new product launches, offers and promotions., • Managing sales/Margin/Stock Levels across your department., • Working closely with the Buying team to build a balanced range in line with customer expectation that reflects the Nobody’s Child brand strategy, by delivering correct product mixes and pricing architecture that delivers the right product at the right quantity., • Managing department WSSI’s., reacting to performance, managing risk and potentialising bestsellers., • Analyses and monitoring best and worst sellers and making informed recommendations for action, recommending promotions and re buys as necessary, • Forecast profits and sales, and optimise the sales volume and profitability of designated product areas at category and line level., • Collaborate and support the wholesale department in range planning., • Supporting on weekly stock sales and Intake forecasts (WSSI) in season forecasting and markdown maintenance, • Leading and managing the dresses merch team, leading by example managing a JM, AM and Senior MAA., • Preparing Trade reports confidently presenting to key stakeholders driving out clear weekly trade actions for the team, adapting analysis and actions to the trading environment., • Control stock levels based on forecasts for the season., • Actively contribute to our company’s commitment to environmental and social responsibility by integrating sustainable practices into everyday work. This includes minimising waste, promoting responsible sourcing, supporting our circular economy initiatives, and encouraging customers and colleagues to make choices that align with our sustainability values. Every team member at NC plays a role in helping us reduce our environmental impact and create a positive legacy for our communities and the planet. You'll come with around 6+ years of Merchandising experience working for a fast paced womenswear retailer and have experience with an online retailer. You will enjoy working in an agile trading environment, that's fast paced and ever evolving. You'll also bring a strong passion for responsible product and sustainable fashion along with your commercial eye. If this sounds like your next opportunity, please apply with your CV and we will be in touch. At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey!

The Role and Candidate The Retail Area Manager will be responsible for overseeing all London POP MART stores, ensuring seamless daily operations, sales performance, and exceptional customer experience. This is a store-based role, requiring a hands-on approach to store management while also supporting broader retail operations across the London region . Responsibiliti • es You are setting a 21st century retail culture, creating a safe space of joy and respect for your teams across Lond • on.Oversee daily store operations of all existing and upcoming new store locations in London, ensuring efficiency, service quality, and operational excellence, partnering with key functions such as the Retail Operations Supervis, • or.Monitor sales performance, analyse trends, and implement strategies to optimise revenue and profitabili, • ty.Support store teams in executing merchandising plans, product launches, and marketing campaig, • ns.Ensure compliance with operational policies, company SOPs, and local retail regulatio, • ns.Conduct regular store audits to assess performance, service quality, and operational efficien, • cy.Act as a key point of contact for retail challenges and opportunities, ensuring smooth communication across tea, • ms.Assist in recruiting, onboarding, and training store-level staff, ensuring alignment with POP MART's service standar, • ds.Manage inventory flow and stock levels, ensuring optimal product availabili, • ty.Lead and support future London store openings, providing operational guidance and best practic, • es.Work closely with internal teams (Marketing, HR, Supply Chain) to enhance store operatio, • ns.Drive employee engagement, performance, and talent development across the London store netwo rk. Required Qualificat • ions 5+ years of experience in retail operations, preferably in a flagship or high-traffic retail environ • ment.Proven experience in store operations, sales performance management, and customer experience enhance, • ment.Ability to analyse sales data and implement strategic improvem, • ents.Hands-on approach with strong problem-solving and operational execution sk, • ills.Experience in recruiting, onboarding, and training retail s, • taff.Demonstrated experience in handling employee relations matters, including conflict resolution, disciplinary processes, grievance management, and performance is, • sues.Strong understanding of visual merchandising, inventory control, including managing and conducting quarterly store stocktakes, and retail compli, • ance.Excellent communication and teamwork skills, with the ability to work cross-function, • ally.Proficiency in Microsoft Excel, PowerPoint, and retail analytics t, • ools.Ability to travel regularly between London store locat, • ions.Be able to commute to our London of fice. Desirable but Not Ess • ential Experience in licensed merchandise, designer product VM, or collectibl • e toys.Familiarity with the London retail, • market.Understanding of designer toy and collectible trends, particularly in the art toy, • market.Experience managing multiple flagship or high-volume retail loc, • ations.Proficiency in Mandarin or Chinese is a plus but not re quired.

Michael Kors is always interested in hearing from talented, globally minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! STORE MANAGER - STRATFORD (NSO SEPT 2026) Leading all aspects of store management, the Store Manager builds and leads a high-performing team focused on driving the business. The role is accountable for achieving operational budgets and developing and maintaining a proactive business plan. Major Responsibilities include but are not limited to: People • Inspire, lead, and coach the store team to foster a culture of performance and accountability • Recruit, train, and develop top talent to build a team of Jet Set Ambassadors, • Drive retention through effective Talent and Succession planning, • Support and follow up on all training and onboarding initiatives, • Conduct regular performance evaluations, providing ongoing feedback and coaching • Proactively manage HR matters in partnership with HR, ensuring grooming and image standards align with brand policy • Partner with DM to review PTS integrity and identify improvement opportunities • Collaborate with retail partners on sales strategies, product knowledge, brand standards, and service • Role model company behaviors and ensure effective use of the Service behavior toolkit • Lead the team to deliver exceptional customer experiences that drive loyalty and repeat business • Ensure consistent client communication through all clienteling tools, • Actively manage the client database to drive sales growth, • Maintain a strong floor presence and lead by example, • Coach and empower teams to resolve customer service issues in the customer’s best interest • Drive incremental revenue through local customer events, • Build strong relationships with the District Manager, corporate partners, mall offices, and peer stores to drive district-wide performance Sales • Meet and exceed sales goals, holding self and team accountable, • Analyze reports and implement action plans to achieve or exceed targets, • Partner with the team on Quarterly Planners to support strong business outcomes, • Communicate business results and opportunities, driving sales and product knowledge, • Set and clearly communicate sales and unit goals for Jet Set Ambassadors Operations • Ensure store maintenance and audit programs align with brand standards, • Control expenses and continuously seek cost-saving opportunities, • Maintain inventory integrity through bi-annual inventories, • Prioritize loss prevention, taking swift action on risks in partnership with LPRM, • Optimize scheduling to ensure the right people are in the right place at the right time • Partner with DVM to execute visual merchandising directives and strategies, • Collaborate with logistics and product teams to maintain optimal assortment, size, and style integrity • Ensure effective use of all company communication platforms and follow-up on required actions Job Requirements • Proven retail management experience in a fast-paced environment, • Charismatic, inspirational leadership style, • Strong technology proficiency to drive sales and customer experience, • Ability to thrive under pressure in a dynamic environment, • Excellent organizational, interpersonal, and follow-up skills with strong attention to detail • Proficiency in Retail Math, KPIs, and Microsoft Office, • Fluent in English — The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com. In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate. Compensation Range: 45,000.00 - 65,000.00 GBP

JOB TITLE Studio Manager TYPE Full time, permanent WHO WE ARE The Production Factory is a global production agency working across stills and film. We produce high-end visual content for fashion, luxury, beauty, lifestyle, and culture’s most forward-thinking brands, creatives, and agencies. From concept to final delivery, we handle the full production journey - bringing ideas to life through thoughtful planning, expert production, and industry-leading post-production. Whether on set or in post, our teams work seamlessly to shape imagery and film that feels elevated, considered, and impactful across print, digital, social, and broadcast platforms. Our integrated approach means production and post-production work hand in hand, ensuring creative consistency, technical excellence, and a smooth, collaborative process throughout. We partner closely with photographers, directors, stylists, and creative teams to support ambitious ideas and deliver exceptional results at every stage. We have offices in London, New York, Miami, Mallorca, and Manchester, meaning we operate on a global platform. This allows us to connect brands with world-class production in the cities that shape culture. REPORTING Head of Production – George ROLE OVERVIEW We are looking for a highly organised and creative Studio Manager to oversee our ecommerce studio operations for George at Asda. This is a pivotal role responsible for ensuring our studio produces high-volume, on-brand imagery that drives conversion and also supports with content for George’s digital channels. You will play an essential role in producing high level content and have an excellent understanding of the nuances of creative across photography, and post-production. You will manage end-to-end studio workflows from shoot planning and scheduling through to final asset delivery, while leading a talented team of Photographers, Stylists, Re-touchers and Copywriters. The right person brings a sharp eye for fashion imagery, deep knowledge of e-commerce production standards, and the organisational rigour to keep a fast-paced studio running at peak efficiency. Please note this role is studio based, 5 days per week. KEY RESPONSIBILITIES · Own the day-to-day running of the e-commerce studio, ensuring shoots are delivered on time, on budget, and to brand standard. · Develop, implement, and continuously improve studio workflows, SOPs, and scheduling systems · Manage capacity planning and resource allocation across all studio functions. · Directly manage a multidisciplinary Studio team including Photographers, Stylists, Hair & Make-up Artists, Re-touchers and Copywriters. · Foster a collaborative, inclusive, and high-performance studio culture · Managing studio operations including administration; product flow in the studio, resourcing and client communication and maintenance of equipment, supplies, and facilities (i.e. managing vendor relationships and procurement) · Lead pre-production planning for all ecommerce and social shoots from brief through to call sheets and shoot schedules · Ensure all shoots meet technical specifications for the website, mobile, and third-party channel requirements · Work closely with the Client and Creative teams to ensure schedules are set and imagery is delivered on time. · Own the studio variables budget - tracking spend, forecasting costs, processing invoices and reporting / budget reviews with the Head of Production. · Negotiate rates with freelancers, agencies, and suppliers to maximise value. · Produce regular reporting on studio output, productivity metrics, and asset delivery performance · Identify and present opportunities for cost efficiencies without compromising quality · Work closely with the Lead Re-toucher to oversee the post-production workflow, ensuring imagery is retouched to a high standard, on schedule and following client feedback. · Ensure the team are adhering to overall brand direction across all product areas and manage all client feedback. · Manage any workflow or digital asset management systems. Ensuring all assets are correctly named, tagged, and distributed to relevant stakeholders · Oversee the Photography team in maintaining the setting up of sets, studio lighting and all photography equipment · Work closely with the Lead Sample Manager to ensure garment tracking, and returns processes in coordination with the merchandising and warehouse teams · Work alongside our Head of Production on George account to establish systems and processes, improve efficiency and optimise performance. · Have experience in designing and setting up new workflows for ecommerce photography including model and still life to improve service delivery and productivity. · Provide a seamless support service to all photo studios, supporting our Photographers, Stylists and Hair & Make-up to ensure they are delivering each brief with exacting efficiency. · Provide timely and effective communication on progress or issues to the team, find solutions and be a constant source of clear advice and problem solving. · Proactively identify bottlenecks and implement operational improvements to increase throughput and quality. · Create weekly reports on productively and samples · Support in the recruitment of freelance and full-time staff. · As a key point of contact, between the wider business and the ecommerce studio, work closely with all teams building collaborative relationships. · Regularly liaise with the client to understand photography requirements. SKILLS · 5 years + experience in a Studio Manager role for e-commerce, ideally for a fashion retailer. · Proven experience managing high-volume e-commerce photo shoots and overseeing a studio team (experience setting up a new e-commerce studio and implementing new processes/workflows would be an added bonus) · Excellent project management and organisational skills with a demonstrable ability to manage multiple priorities simultaneously. · Confident communicator and collaborator; comfortable working across creative, commercial, and operational teams. · The ability to manage a heavy workload under pressure by effectively prioritising, planning ahead and overseeing multiple tasks at any one time. · Experience with sample management systems, DAM platforms, and scheduling tools As an equal opportunities employer, The Production Factory is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

Job Description Title: Concession Manager Location: Fenwicks Brent Cross Reports To: Retail Area Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy,and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Miista is looking for a passionate and driven full-time Sales Associate to join our Duke of York Square store in London. As a Sales Associate, you will be a true brand ambassador, embodying Miista’s values and delivering an exceptional in-store experience at every customer touchpoint. You will engage confidently with clients, build lasting relationships, and play a key role in driving sales performance while representing the unique spirit of the Miista brand. The Role You will be responsible for delivering outstanding customer service, achieving sales targets, and ensuring the store environment reflects Miista’s creative and alternative ethos. This is a hands-on role suited to someone with strong commercial awareness, a love of fashion and footwear, and a genuine enthusiasm for client engagement. Key Responsibilities • Deliver a personalised and engaging customer experience, consistently reflecting Miista’s brand values, • Achieve individual and store sales targets through confident selling and product knowledge, • Build and maintain strong relationships with in-store clients, offering professional and informed guidance, • Support stock management, replenishment, and overall store organisation, • Fulfil online orders when required, • Ensure the store is visually presentable and aligned with brand standards, • Assist with visual merchandising and store presentation, • Support in-store events and activations in collaboration with the marketing and press teams, • Communicate effectively with the Store Manager to contribute to store performance and growth The Ideal Candidate • Proven experience in customer-facing retail, preferably within fashion or luxury, • A strong passion for fashion, footwear, and contemporary design, • Target-driven with a commercial mindset, • Organised, proactive, and able to thrive in a fast-paced retail environment, • Confident communicator with a service-oriented attitude, • Fluent in English, • Comfortable using MS Office and basic retail systems Why Miista? Designed in London. Made in Spain. EU sourced and produced. Miista exists to do the opposite thing. For over a decade, we’ve challenged the exclusionary norms of the fashion industry through craftsmanship, community, creative risk-taking, and a refusal to take ourselves too seriously. We create footwear with personality — pieces that reflect how women actually live now. Miista isn’t about chasing trends or conventional ideas of “pretty”; it’s about confidence, individuality, and attitude. You know when it’s a Miista. If you’re passionate about fashion, people, and doing things differently, we’d love to hear from you.

Job Title: Logistics & Operations Manager Department: Commercial Contract type: Permanent, 40 hours per week Location: Our Head office in Bermondsey. Hybrid working- 4 days per week in the office About the Fold: The Fold London is an award-winning British luxury womenswear brand built on a singular, powerful idea: that the women who run boardrooms, lead teams and shape the world deserve clothes as ambitious as they are. Founded with a clear mission to dress professional women with intention, The Fold has built a loyal global community of customers who value craft, quality, and considered design over fast fashion. With a multi-channel presence - led by ecommerce and supported by our two London stores in Chelsea and the City – The Fold has built a loyal and growing customer base across the UK, US and internationally. As we enter the next stage of growth, we are investing heavily in our international expansion, commercial capability, systems, customer insight and operational infrastructure. This role is a key part of that journey. Role Overview: The Logistics & Operations Manager is responsible for overseeing end-to-end logistics, fulfilment, and stock operations across the business. The role manages a multi-region fulfilment network across the UK, US, and EU, ensuring efficient, compliant, and cost-effective stock movement throughout the global supply chain. You will own relationships with third-party logistics providers, freight forwarders, and customs partners while driving operational excellence, stock accuracy, cost control, and service delivery across all channels. This role combines strategic planning with hands-on execution and supports international growth through continuous improvement, process optimisation, and scalable logistics solutions. Areas of Responsibility: 3PL Management • Primary contact for operational activity across 3PL partners in the UK, US, and EU., • Owns day-to-day relationships with warehouse and fulfilment partners, ensuring service levels, cost control, and operational excellence., • Develops 3PL performance frameworks including KPIs, SLAs, scorecards, and QBRs., • Leads bi-weekly operational reviews with clear agendas, actions, and accountability., • Ensures partners meet agreed service levels, escalating risks where required., • Manages peak trading, promotions, and month/year-end priorities., • Conducts warehouse visits to maintain relationships and identify improvements., • Reviews operating procedures and storage methods to ensure best practice and consistency., • Owns forecasting and capacity planning to ensure partners are resourced effectively., • Manages fulfilment and warehousing budgets, balancing cost and service., • Works with Technology and partners to resolve system and integration issues (NetSuite, eCommerce, 3PL)., • Supports sustainability initiatives across warehousing, transport, and packaging., • Owns consumables forecasting, purchasing, and inventory management. Logistics, Freight Forwarding & Intake Management • Owns relationships with freight forwarders, carriers, customs brokers, and logistics providers globally., • Develops and executes freight strategies across air, sea, road, and courier networks to support growth in the UK, US, and EU., • Accountable for end-to-end movement of goods from supplier to final warehouse., • Partners with Production and Buying teams to ensure accurate shipment planning and prioritisation., • Manages shipment bookings, routing, and transport modes to optimise cost, speed, and availability., • Monitors carrier performance against service levels, transit times, and cost targets., • Uses freight systems to provide delivery forecasts and manage shipment exceptions., • Leads resolution of customs issues, delays, and supply chain disruptions., • Maintains knowledge of trade regulations, duties, tariffs, and compliance requirements., • Ensures accurate import documentation including HS Codes, MID Codes, and Country of Origin., • Owns freight and duty budgets, forecasting, reporting, and cost analysis., • Reviews freight spend and market conditions to identify savings and mitigate risk., • Negotiates rates and terms with logistics providers and approves related invoices., • Provides shipment and freight updates in trade meetings and S&OP processes., • Monitors market developments and advises on impacts., • Supports logistics network development, including warehouse onboarding and expansion initiatives Customer Operations • Manages the Operations Assistant, • Ensures customer refund processes operate efficiently and within agreed service levels, • Works closely with Customer Care to manage priorities and resolve operational issues impacting customers, • Reports on returns processing performance and actively manages and escalates issues where necessary, • Ensures consignment notes and shipping documentation are accurately managed, • Accountable for end-to-end customer order operations, including:, • Order fulfilment management and order splitting, • Shortage management, • Billed reporting and financial reconciliations, • Operational issue resolution Stock Management • Accountable for all stock movements across the business, including warehouse stock takes, store stock takes and inter-store transfers, • Partners with Finance to develop and maintain robust inventory control processes, • Supports accurate stock reporting on both unit and cost bases, • Supports Finance in stock valuation and stock provision forecasting, • Monitors quarantine stock processes and reports on faulty versus saleable inventory, • Works with Merchandising and Finance on stock exit strategies, including third-party clearance partners, sample sales and liquidation activity, • Drives stock accuracy initiatives across all fulfilment locations and channels Reporting, Analysis & Systems • Acts as a NetSuite super user for all logistics and stock-related processes, • Documents and maintains operational process maps, systems workflows and integrations, • Works closely with Finance on logistics reporting and performance tracking, • Provides operational reporting within WBR, S&OP and other business performance forums, • Owns warehouse forecasting tools, ensuring short and long-term forecasts are accurately communicated to all fulfilment partners, • Produces analysis and reporting on logistics performance, service levels, freight spend and operational KPIs, • Uses data to identify operational improvements and cost-saving opportunities Operations Projects & Continuous Improvement • Supports the Commercial Director on strategic logistics and operational projects, • Leads or supports 3PL transitions, warehouse onboarding projects and freight-forwarder reviews, • Supports implementation of new sales channels and operational capabilities, • Identifies and implements process improvements to increase efficiency, scalability & service performance, • Keeps abreast of legislative and regulatory changes affecting logistics, customs & international trade, • Continuously reviews logistics rates, surcharges and duty changes, ensuring the business remains commercially competitive About You Experience: • Significant experience managing 3PL providers & global logistics operations, • Strong understanding of freight forwarding, customs compliance, international trade & inventory management, • Experienced in managing operational budgets, supplier relationships & commercial negotiations, • Comfortable operating at both strategic & hands-on levels., • Strong systems aptitude, ideally with NetSuite experience, • Strong analytical capability with advanced Excel skills and confidence working with large data sets, • Proven track record of driving process improvements and operational efficiencies Skills & Attributes • A positive, collaborative team player with a proactive and solutions-focused approach, • Highly organised with excellent planning, prioritisation and time-management skills, • Excellent stakeholder management & communication skills, • Adaptable, resilient and comfortable working within a fast-paced, growing business Benefits & Perks: We believe great work happens when people feel supported, valued, and inspired—here’s how we make that happen: • 33 days holiday (25 days + bank holidays) + option to buy more!, • Pension scheme, • Salary sacrifice options (pension & childcare), • Financial wellbeing platform, • £1,250 annual The Fold gift voucher, • Bike to work scheme to save on bikes & equipment, • Employee Assistance Programme (wellbeing support), • Eye care support, • Enhanced maternity pay, • Friends & family discount – enjoy 50% off full retail price, • Monthly social events, plus summer & Christmas parties, • Summer Fridays, • Fully stocked snack cupboards, fresh fruit, plus great coffee & tea, • Giving back through volunteering Why The Fold • A brand with a clear point of view and a fiercely loyal customer base — you will be selling something you can believe in, • Opportunity to play a highly visible role in a growing premium fashion brand, • Direct exposure to the leadership team and key strategic initiatives, • Broad and genuinely commercial remit with real influence on business performance, • Opportunity to help shape the next stage of international and operational growth, • Entrepreneurial environment with high levels of ownership and autonomy, • Collaborative culture with ambitious plans for the future, • Recent investment from a new owner. The brand is at a new chapter of growth across both existing and new channels, and operates internationally. Diversity and Inclusion We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

SENIOR / SALES CONSULTANTS LUXURY WOMENSWEAR & MADE-TO-MEASURE £33K - £37K + COMMISSION MAYFAIR, LONDON Are you a sales-driven luxury professional with a passion for womenswear, tailoring and delivering exceptional client experiences? This is a rare opportunity to join a prestigious Mayfair store, working at the heart of British craftsmanship and refined style. Outside The Box Recruitment is recruiting on behalf of a distinguished luxury brand renowned for its craftsmanship, and bespoke services. This is your chance to become part of a highly skilled team, offering both ready-to-wear and made-to-measure solutions to a discerning clientele. The Role: • Reporting to the Head of Retail / General Store Manager. Working closely with the tailoring team to deliver a seamless client journey., • Be the driving force behind sales, delivering a personalised, luxury experience to HNW & VIC clients., • Drive both ready-to-wear and made-to-measure sales by understanding client needs and offering tailored solutions., • Achieve and exceed individual sales targets and KPIs through a proactive and client-focused approach., • Build and grow your client book through clientelling, outreach, and exceptional follow-up., • Develop strong product knowledge across collections, craftsmanship, fabrics, and tailoring services., • Maintain accurate client records using CRM systems to build long-term relationships., • Support visual merchandising and uphold the highest standards of store presentation., • Collaborate with the tailoring and retail teams to ensure a seamless and elevated in-store experience., • Ensure smooth daily operations, including POS transactions, stock management, and administrative duties. Ideal Candidate: • 2+ years’ experience in luxury retail or premium service environments., • A strong sales track record with the ability to meet and exceed targets., • Experience or a keen interest in tailoring, garment construction, or made-to-measure services., • A passion for luxury fashion and craftsmanship., • A confident communicator with excellent interpersonal and styling skills., • Highly organised with strong attention to detail., • A client-centric mindset with a passion for building lasting relationships., • A proactive, driven, and entrepreneurial approach to sales., • A strong team player who thrives in a collaborative environment., • Flexible to work weekends, evenings, and peak trading periods., • A positive ‘can do’ attitude. Additional to the basic salary: Commission 1% & 2% Uniform allowance 28 days holiday Contributory pension & additional benefits If you’re passionate about luxury tailoring, clientelling, and delivering an exceptional in-store experience, we want to hear from you! 📩 Please email your CV to cv@otbrecruitment.com 📞 Or call 07815 939515 Only successful candidates will be contacted. Please only apply if you have the Right to Work in the UK.

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals. We are open to both Full-Time and Part-Time candidates. The Keyholder reports to the Store Manager Responsibilities: Performance: • Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved, • Be a support to execute business plans to accelerate the business forward and remedy opportunities, • Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally, • Ensure store atmosphere upholds the image of the brand Client Centric: • Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall, • Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums), • Follow through on customer journey as required to ensure a content client, • Support the needs of the client through styling advice and suggestion with every engagement, • Solution oriented approach to finding resolutions to customer service issues Marketing & Community: • In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development Team Leadership: • In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization, • Support a positive work environment with teams and throughout store network including cross functional partners, • Support performance management initiatives with store teams, • Attend and participate at store meetings as required by the business, • Ability to manage and resolve conflict in the workplace Visuals: • Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards Operations: • Support inventory functions as set out by Store Management including receipts, reconciliations and transfers, • Protect all company assets including cash handling, inventory, expenses etc., • Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise, • Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs, • Provide support to ensure that all processes are compliant with legal, safety, and internal procedures, • Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary, • Additional projects/ responsibilities may arise in accordance with the needs of the business Requirements: • At least 1+ years of experience in a keyholder position preferred, • Fashion enthusiasts and retail experience within women’s and men’s apparel preferred, • Ability to effectively create, manage and adhere to deadlines, • Familiar with key retail performance indicators, • Adaptable, a sense of openness, active listener, and compassionate, • Advanced organizational skills, writing and communication skills, • Expertise in Microsoft Office 365 Suite, • Comfortable and savvy with computer technology, including PC and iOS devices, • Travel approximately 10% of the time, • Ability to climb ladders, • Ability to lift 25+ lbs. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: This individual is fashion obsessed and client- and brand-centric in all efforts. As a Supervisor, they play a key role in leading the day-to-day operations of the store, ensuring an elevated client experience, and driving commercial performance. They are a passionate brand ambassador responsible for executing store strategy, leading the team on the floor, and supporting the Store Manager in achieving sales and operational goals. This role ensures strong team performance, operational excellence, and consistent delivery of brand standards. The Supervisor reports to the Store Manager. Responsibilities: Performance: • Take ownership of daily floor operations, ensuring sales targets, KPIs, and service standards are achieved, • Drive individual and team performance through active presence on the sales floor, • Support and execute business strategies to improve store performance and address opportunities Culture: • Act as a strong ambassador of the brand, both internally and externally, • Ensure the store environment consistently reflects brand standards, • Promote brand culture and values within the team Client Centric: • Ensure the delivery of a best-in-class client experience at all times, • Actively build and maintain a strong client base, • Lead by example in styling, selling, and client engagement, • Handle and resolve customer service issues in a solution-oriented manner, • Oversee client journey follow-up to ensure satisfaction and retention Marketing & Community: • Support and help execute in-store events and activations, • Contribute to initiatives that drive client acquisition and retention Visuals: • Ensure visual merchandising standards are consistently executed and maintained, • Support implementation of corporate guidelines and seasonal updates, • Monitor and maintain overall store presentation Team Leadership: • Lead, motivate, and inspire the team to deliver strong results and exceptional client service, • Act as a point of contact in the absence of the Store Manager, • Coach and develop team members through regular feedback and on-the-floor training, • Support performance management, including addressing underperformance where needed, • Foster a positive, collaborative, and inclusive team environment, • Manage and resolve team conflicts professionally Operations: • Oversee daily operational activities including opening/closing procedures, • Support and supervise inventory processes (receipts, transfers, stock accuracy), • Ensure compliance with company policies, procedures, and legal requirements, • Protect company assets and inventory control, • Support and monitor omnichannel services (Ship-from-Store, Click & Collect, etc.), • Collaborate with cross-functional partners (Retail, HR, VM, CRM, etc.) Requirements: • 2+ years of retail experience, preferably in a supervisory or keyholder role, • Strong leadership and team management skills, • Passion for fashion and experience in women’s and/or men’s apparel, • Strong understanding of retail KPIs and sales performance, • Excellent communication and interpersonal skills, • Highly organized with strong attention to detail, • Adaptable, proactive, and solution-oriented mindset, • Proficient in Microsoft Office 365 and retail systems, • Comfortable with technology (PC and iOS devices), • Ability to work flexible hours, including weekends and holidays, • Ability to lift 25+ lbs and climb ladders Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

Warehouse Manager – Europe Operations Industry: Designer toys and collectible pieces Location: Canary Wharf, London Travel: Biweekly travel to Belgium required Job Type: Full-time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross-border e-commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high-potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit _ and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a rapidly growing European business at the intersection of retail, logistics, entertainment and creative culture, • Play a key role in shaping and optimising POP MART’s European distribution network during a period of significant expansion and transformation, • Work closely with teams across Logistics, Retail, Merchandising, E-commerce, Finance and IT to support business growth across multiple markets, • Gain exposure to strategic supply chain projects, warehouse optimisation initiatives and international logistics operations, • Develop your leadership skills while managing key external partners and supporting team development Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to both company and individual performance, • 25 days of annual leave, in addition to bank holidays, • 4x life insurance, together with group medical and travel insurance, • A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers, • Training and development programmes, together with regular team events that encourage learning, collaboration and celebration The Role and Candidate Reporting to the Head of Logistics, the Warehouse Manager – Europe Operations will be responsible for overseeing POP MART’s European warehousing operation, with primary responsibility for managing the company’s Regional Distribution Centre (RDC) in Belgium. This role will ensure the effective management of inbound inventory, warehousing, stock control, retail replenishment, e-commerce fulfilment and returns operations across Europe. The successful candidate will act as the key operational link between POP MART and its third-party logistics providers, driving service performance, inventory accuracy and operational efficiency. This is a highly visible role that will play a critical part in POP MART’s ongoing European logistics transformation, including the transition towards a centralised RDC model and the closure of local distribution centres across the region. The ideal candidate will be a proactive and hands-on logistics professional with strong warehouse operations expertise, proven 3PL management experience and the ability to manage multiple priorities across a complex international supply chain environment. The role also includes direct line management responsibility for a team member supporting European warehouse operations, providing leadership, coaching and development while ensuring operational excellence across the function. Responsibilities Warehouse Operations Management • Manage the day-to-day performance of POP MART’s European RDC in Belgium, ensuring efficient execution of inbound, storage, picking, packing, dispatch and returns activities, • Oversee inbound inventory flows from China into Europe, ensuring stock is received, processed and made available in line with business priorities, • Manage outbound operations supporting retail stores across Europe, including replenishment, new store openings, promotional activity and priority shipments, • Coordinate e-commerce fulfilment operations and ensure seamless service delivery through to final-mile distribution, • Monitor warehouse capacity, throughput and operational performance to support business growth and seasonal peaks, • Drive effective communication and issue resolution between internal teams and third-party logistics providers 3PL Management & Performance • Act as the primary operational contact for POP MART’s European warehouse partners, • Manage warehouse providers against agreed KPIs, SLAs and contractual commitments, • Lead regular operational review meetings and performance discussions with logistics providers, • Drive corrective action plans to address service issues, operational risks and performance gaps, • Monitor warehouse costs, service levels and operational charges to ensure alignment with budgets and expectations, • Build strong collaborative relationships while maintaining accountability for performance outcomes Inventory Control & Stock Accuracy • Oversee stock accuracy, inventory control processes, cycle counts and scheduled stocktakes, • Lead investigations into inventory discrepancies, stock variances and system-related issues, • Work closely with warehouse partners and internal stakeholders to improve inventory visibility and reporting accuracy, • Ensure robust inventory management processes are followed across inbound, storage, outbound and returns activities, • Drive continuous improvements in stock control, traceability and operational compliance Distribution Network Transformation • Support the transition towards a centralised European RDC model, • Coordinate operational activities associated with local distribution centre closures across Europe, • Work cross-functionally with Logistics, Merchandising, Finance, Tax, IT and warehouse partners to plan and execute stock transfers, • Ensure warehouse readiness, capacity planning and space utilisation support future inventory requirements, • Identify, manage and escalate risks associated with network transformation projects Cross-Functional Collaboration • Partner closely with Retail, E-commerce, Merchandising, Finance and Logistics teams to ensure stock availability and operational alignment, • Support business priorities by translating demand forecasts and operational requirements into warehouse execution plans, • Provide regular updates on warehouse performance, service levels, inventory health and operational risks, • Build strong relationships with internal stakeholders and external logistics partners across Europe Reporting & Continuous Improvement • Monitor and report on key warehouse performance indicators, including stock accuracy, inbound processing times, fulfilment performance, productivity and cost efficiency, • Analyse operational data to identify trends, opportunities and areas for improvement, • Lead initiatives focused on warehouse optimisation, process improvement and operational efficiency, • Support systems enhancements, warehouse layout improvements and capacity planning projects, • Contribute to the development of scalable logistics processes that support future business growth Required Qualifications • Minimum 8 years’ experience within warehouse, distribution, fulfilment or logistics operations, • Proven experience managing third-party logistics (3PL) warehouse providers, • Strong understanding of warehouse operations, including inbound, storage, outbound, inventory control, returns and fulfilment processes, • Experience supporting both retail distribution and e-commerce fulfilment operations, • Experience managing warehouse operations remotely and across multiple locations, • Strong analytical and problem-solving skills with the ability to investigate issues and implement corrective actions, • Excellent communication and stakeholder management skills, • Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment, • Experience managing KPIs, SLAs and operational performance metrics, • Strong knowledge of warehouse management systems (WMS) and ERP processes Desirable but Not Essential • Experience within retail, consumer goods, fashion or omnichannel environments, • Experience supporting warehouse consolidations, RDC transitions or logistics network transformation projects, • Experience with NetSuite ERP, • Understanding of European distribution networks and cross-border logistics operations, • Knowledge of warehouse automation and process optimisation initiatives If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Store Manager | UNTAMD London, Westfield White City About the Job If you love design, craftsmanship, and meaningful connection, you’re in the right place. UNTAMD is a London-born contemporary jewellery brand that celebrates individuality through timeless and refined design. Our pieces are created to last a lifetime, balancing strength and softness, modernity and emotion. We are a creative and fast-growing brand driven by authenticity, collaboration, and attention to detail. At UNTAMD, we believe luxury is about experience and connection: how our clients feel, the stories we tell, and the relationships we build. Our values, Be Authentic, Act with Intention, and Celebrate Connection, shape how we design, communicate, and lead. The Role We are looking for an inspiring Store Manager to lead our London store. You will be an ambassador of UNTAMD, embodying the brand’s spirit and ensuring excellence across every touchpoint. This role combines creativity with commercial focus. You will drive sales performance, nurture a passionate team, and deliver an exceptional customer experience that captures UNTAMD’s distinctive voice and energy. Key Responsibilities Leadership and People -⁠ ⁠Lead, motivate, and inspire your team to deliver excellence in service and presentation -⁠ ⁠Coach and develop team members through regular feedback, goal-setting, and training -⁠ ⁠Recruit and onboard talent aligned with UNTAMD’s values and vision -⁠ ⁠Create an inclusive, positive, and collaborative store culture -⁠ ⁠Set clear objectives and track performance to exceed commercial targets Customer Experience -⁠ ⁠Lead by example on the shop floor, delivering a warm, personal, and memorable service -⁠ ⁠Build and nurture long-term customer relationships through authentic connection and follow-up -⁠ ⁠Champion CRM practices to enhance loyalty and retention -⁠ ⁠Support in-store events and activations that reflect UNTAMD’s brand story -⁠ ⁠Handle customer concerns with empathy, professionalism, and care Commercial and Operations -⁠ ⁠Achieve and exceed sales goals, conversion, and key KPIs -⁠ ⁠Analyse reports to identify business opportunities and implement action plans -⁠ ⁠Maintain operational excellence, from cash management to stock accuracy and visual standards -⁠ ⁠Manage budgets, payroll, and controllable costs in line with company targets -⁠ ⁠Ensure compliance with all health, safety, and security protocols -⁠ ⁠Partner with the head office on marketing launches, merchandising, and seasonal initiatives Product and Presentation -⁠ ⁠Maintain in-depth product knowledge and ensure the team can share it confidently -⁠ ⁠Oversee visual merchandising to align with UNTAMD’s brand aesthetic -⁠ ⁠Monitor stock levels and replenishment, ensuring accuracy and minimal loss -⁠ ⁠Ensure every display and interaction reflects UNTAMD’s design philosophy and attention to detail About You Minimum of three years of experience in store management within jewellery, fashion, or premium retail -⁠ ⁠A natural leader with strong communication, coaching, and motivational skills -⁠ ⁠Commercially minded with proven results in driving sales and managing KPIs -⁠ ⁠Passionate about jewellery, craftsmanship, and storytelling -⁠ ⁠Calm under pressure, organised, and detail-oriented -⁠ ⁠Warm, approachable, and guided by integrity -⁠ ⁠Fluent in English, additional languages are a plus Employee Benefits Competitive salary and commission opportunity based on store performance -⁠ ⁠25 days holiday -⁠ ⁠Birthday day off -⁠ ⁠Generous staff, family, and friends discount -⁠ ⁠One paid volunteer day each year to support a cause you care about -⁠ ⁠Regular social events and brand gatherings Join Us At UNTAMD, we believe in individuality, in jewellery, in style, and in people. We are proud to be an equal opportunities employer, creating a workplace where every voice is valued, and everyone can thrive as their authentic self. • If you are ready to lead with purpose, creativity, and confidence, we would love to hear your story.

About us At Lyle & Scott, heritage and innovation go hand in hand. For over a century, we’ve built a reputation for craftsmanship, authenticity and style — and our growing digital presence continues to expand that legacy globally. As marketplaces become a key driver of our direct-to-consumer growth, this role will be central to shaping how we show up across partners such as ASOS, Zalando, About You, and Amazon, ensuring our heritage brand delivers modern performance and commercial success. The Role The Online Marketplace Trading Manager will lead the growth and optimisation of Lyle & Scott’s global online marketplace business. This person will own the commercial strategy, performance analysis, and partner relationships across multiple platforms — ensuring brand consistency, profitability, and operational excellence. You’ll indirectly manage the Marketplace Executive and collaborate closely with merchandising, operations, marketing, and product teams to drive visibility, conversion, and revenue. This is a role for a commercially minded team player who understands both the creative and analytical sides of e-commerce and can turn insight into action. Key Responsibilities Marketplace Strategy & Growth • Define and deliver the global marketplace strategy aligned with brand and Omnichannel objectives., • Identify new marketplace opportunities, oversee onboarding and integration roadmaps with Tradebyte or equivalent., • Set commercial targets, pricing architecture, and margin strategies per region and partner., • Benchmark against competitors to inform marketplace positioning, content, and trade planning. Commercial & Trading Performance • Own sales, profitability and KPI reporting across all marketplaces (revenue, AOV, CR, UPT, ROAS)., • Monitor and optimise performance through weekly trading reviews with key stakeholders., • Lead trading calendars, promotions, and exclusive marketplace activations to drive sell-through and visibility., • Collaborate with marketing on campaign alignment, paid marketplace media, and brand shop optimisation. Operational Excellence • Oversee stock flow, fulfilment accuracy and returns management in coordination with operations and warehouse teams., • Ensure catalogue integrity, accurate product mapping, and season-ready range data across all live and upcoming partners., • Troubleshoot and resolve integration or data issues in collaboration with internal tech teams and integrators. Partnership & Relationship Management • Act as the key commercial contact for all marketplace partners., • Lead contract negotiations, trading terms, and promotional funding discussions., • Strengthen external relationships and identify opportunities for joint marketing initiatives and brand campaigns. Team Leadership • Mentor and help develop the Online Marketplace Executive., • Support future team growth as the marketplace function scales globally., • Foster a culture of accountability, innovation, and cross-functional collaboration. About You • 4+ years’ experience in marketplace or e-commerce trading, ideally within fashion or consumer retail., • Strong commercial acumen and ability to analyse and act on trading data., • Proven success in managing external partners (ASOS, Zalando, Amazon, About You, etc.)., • Experience with middleware (Tradebyte, ChannelEngine, Mirakl, etc.)., • Skilled in reporting tools such as PowerBI, Google Analytics and Excel., • Excellent communicator with strong negotiation and presentation skills., • Comfortable balancing detail with big-picture thinking — strategic yet hands-on., • Experience mentoring junior team members. KPIs & Success Measures • Marketplace revenue and margin growth year-on-year., • Sell-through rate and stock efficiency., • Accuracy and uptime of live product data., • Partner satisfaction and account performance ranking., • Campaign ROI and conversion uplift from optimisations., • Development and retention of the Marketplace Executive The Benefits... • ☀️Holiday purchase scheme., • 👶 Enhanced parental leave, • 🧑 ⚕️Cash plan - help towards everyday healthcare expenses, • 🦅1 week a year to work anywhere in the world… it can be Fiji or your sofa., • 🍺 “Thirsty Thursdays -– the bar opens at 5pm every Thursday for a drink or an alternative soft drink of choice., • 💻 Flexible working, so you can fit in your spin class… or hit snooze on your alarm; we don’t judge!, • 💍 1 week extra off work if you get married! (Not deducted from your annual leave), • 💰 Employer pension contributions., • 👕 Generous staff discount… Great sample sales throughout the year so you can stock up on Christmas Presents!, • 🎁 Welcome to the Family Lyle & Scott Item!, • 📚 Training and learning development., • 🚝 Season Ticket Loan., • ✈️ Holiday loyalty scheme: the longer you’re with us, the more we will increase your allowance, • 🚲 Cycle2Work Scheme., • 🐶 Dog-friendly office. Please apply with your CVs through LinkedIn. Lyle & Scott is an Equal Opportunities Employer and treats all applications purely based on skills and experience.

Role Description This is a newly created role for a fast growing and cool sports and lifestyle brand! This will suit a senior store manager with experience of managing a big store or a couple of stores , looking to step into a bigger area management role. Day-to-day responsibilities include monitoring sales performance, analyzing store metrics, driving revenue growth, and implementing improvement plans. The role involves coaching and supporting store managers, managing staffing needs, and promoting best practices in customer service and visual merchandising. The Retail Area Manager also collaborates with senior leadership to communicate regional performance, contribute to strategic initiatives, and ensure compliance with company policies and procedures. Qualifications • Strong retail ideally within sports and lifestyle sector and customer service skills, with experience managing multiple stores or teams in a retail environment., • Proven sales and commercial skills, including the ability to drive performance, meet targets, and implement sales initiatives., • Advanced analytical skills to interpret store data, KPIs, and trends, and translate insights into actionable plans., • Excellent communication skills, including the ability to influence, provide feedback, and build relationships across all levels., • Previous experience in area, regional, or multi-site retail management, preferably within fashion or lifestyle sectors., • Strong organizational and time-management skills, with the ability to prioritize and work effectively in a hybrid setup., • Comfort with using retail management systems, reporting tools, and basic Microsoft Office applications., • Flexible to travel regularly within the Greater Leicester Area; a valid driving license is beneficial., • Experience in coaching, performance management, and team development., • Relevant qualification in business, retail management, or a related field is an advantage but not essential.

Job Title: Digital Account Manager (Retail & Ecommerce) Location: London (Hybrid – 2–3 days in office) Salary: Up to £45,000 per annum Type: Full-time, Permanent About the Role We are looking for a commercially driven Digital Account Manager with strong retail and ecommerce experience to manage and grow a portfolio of retail clients. This role is focused on driving online revenue, supporting trading performance, and delivering best-in-class digital campaigns aligned to key retail moments (e.g. peak, promotions, product launches). You will act as a strategic partner to clients, ensuring digital activity directly supports sales and business growth. Key Responsibilities • Own client relationships with a focus on retail performance, revenue growth, and ROI, • Align digital activity with retail trading calendars, including peak periods (e.g. Black Friday, Christmas, seasonal sales), • Plan and coordinate multi-channel campaigns across PPC, Paid Social, Shopping, and Programmatic, • Monitor and optimise campaigns against ecommerce KPIs (ROAS, revenue, AOV, conversion rate), • Analyse product performance, category trends, and customer behaviour to inform strategy, • Work closely with internal teams to ensure campaigns reflect stock levels, promotions, and merchandising priorities, • Lead weekly/monthly trading and performance reviews with clients, • Identify growth opportunities across channels, budgets, and product categories, • Support forecasting, budgeting, and performance planning Skills & Experience Essential: • 2–4 years’ experience in digital account management or ecommerce marketing, • Strong experience working with retail or ecommerce brands, • Solid understanding of ecommerce performance metrics (ROAS, AOV, conversion rate, revenue), • Experience managing campaigns across key retail channels (Google Shopping, Paid Social, etc.), • Strong commercial mindset with the ability to link marketing performance to sales outcomes, • Experience managing multiple stakeholders in a fast-paced environment Desirable: • Experience with ecommerce platforms (e.g. Shopify, Magento, BigCommerce), • Familiarity with product feeds and tools (e.g. Google Merchant Center), • Experience with promotions, pricing strategies, and merchandising, • Understanding of attribution and customer journey in ecommerce, • Exposure to marketplace channels (e.g. Amazon) Personal Attributes • Highly commercial and trading-focused, • Strong attention to detail, especially around promotions and product performance, • Proactive and comfortable working in a fast-paced retail environment, • Confident communicator with strong client management skills What We Offer • Salary up to £45,000 depending on experience, • Hybrid working model (London office), • Opportunity to work with leading retail and ecommerce brands, • Involvement in major retail trading moments and campaigns, • Ongoing training and development, • Collaborative and performance-driven team culture

STORE DIRECTOR – LUXURY FINE WATCHES & JEWELLERY LONDON - £75K-£85K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are searching for an experienced STORE DIRECTOR / MULTI-SITE MANAGER who is currently managing luxury stores ideally in fine watches & jewellery OR luxury fashion, lifestyle, with a passion for fine watches and jewellery. The ability to network, build strong positive working relationships, to inspire and convert potential clients & businesses, and lead a dynamic service driven team is crucial. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Able to ‘think outside the box’ to drive and introduce new ideas and solutions. Ideal Candidate: • Must have a minimum of 3yrs + experience as Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to cv@otbrecruitment.com or call direct 07815939515/ 020 7169 3000 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

At Whittard of Chelsea, we’ve been delighting customers with exceptional tea, coffee, and hot chocolate experiences since 1886. Our stores are more than just retail spaces-they’re destinations of discovery, hospitality, and passion. Now, we're looking for an experienced Retail General Manager to lead our flagship store in London – a multi-million-pound turnover site serving thousands of customers each week. This is no ordinary Store Manager job. It’s a dual site opportunity to lead at the top-setting the tone for excellence in a premium, customer-first environment where exploration is part of everyday life. You'll be: • Customer-Facing Every Day – Leading from the front. You’ll be on the shop floor, greeting guests, coaching staff live, and ensuring every experience is exceptional., • Leading a High-Performance Team – Managing a large, diverse retail team, including two direct reports (Sales & Service Manager and Operations Manager), and overseeing team development, succession planning, and performance management., • Owning Store Performance – You’ll take full P&L responsibility, using KPIs, footfall trends, and customer feedback to make agile, commercially savvy decisions that drive sales and profit., • Operationally Sharp – From visual merchandising to stock control, cash management to compliance—you'll make sure everything runs like clockwork. You’ll also lead on health & safety, ensuring the store remains a safe, welcoming environment., • Community-Focused & Brand-Driven – You’ll be a local ambassador for the Whittard brand, connecting with nearby businesses, supporting events, and tailoring promotions to our London customer base. What Makes You Exceptional? • Proven Experience: 3+ years in store or general management roles within premium, high-footfall retail (food, beverage, gifting or hospitality-led retail is ideal)., • Hands-On Leadership: You don’t just manage-you inspire, support, and serve. You love being with the team and with customers., • Commercial Acumen: Confident in managing P&L, reading trade reports, and adapting store strategy in the moment., • Operational Excellence: A sharp eye for detail across everything from health & safety to visual merchandising and stock integrity., • Coaching Mindset: A natural mentor who grows capability, builds succession, and celebrates wins. Why Join Whittard? At Whittard, we believe that leading a store is about more than sales-it’s about creating a place where people discover something exceptional. You’ll be part of a business that values innovation, warmth, and the magic of exploration. We offer: • Up to 50% discount to enjoy our range of teas, coffees and gifts, • Monthly product allowance to try new favourites, • Discretionary bonus scheme and rewards for high performance, • Tailored development support for your career journey, • Wellbeing resources and family-friendly working practices You’ll also have the chance to collaborate with peers across our store network, contribute to exciting new initiatives, and help shape the future of Whittard’s most prestigious store. At Whittard of Chelsea, we are a proud Equal Opportunity Employer and believe great teams are built by bringing together people with different perspectives, backgrounds, and experiences. As friendly fanatics who genuinely love what we do, we're passionate about creating a welcoming experience from the very first conversation. If you need any reasonable adjustments during your application or interview process, please get in touch with us at jobs@whittard.co.uk. We'll be happy to support you.

OPERATIONS & LOGISTICS MANAGER MamaOwl believes in a beautiful life, natural living, and the value of well-made heirloom products. We believe in fair-trade and sustainability. We want our marketing to reflect all that we believe and showcase our products in the most beautiful way. About the role: We’re looking for a commercially minded and hands-on Senior Operations & Logistics Manager to take ownership of MamaOwl’s global logistics and operational processes. Reporting to the Managing Director, you will be responsible for ensuring products more efficiently and cost-effectively across all regions and ensure that customers’ expectations are met and managed. This role is focused on execution, continuous improvement, and building scalable processes to support growth. You’ll work closely with teams across Merchandising Buying and Marketing as well as external partners including shipping carriers and inventory management partners. KEY RESPONSIBILITIES: Ecommerce Operations & Distribution • Oversee outbound logistics across all ecommerce markets. UK, EU, US & R.O.W. optimising cost, speed, and routing., • Monitor carrier performance and support resolution of delivery issues and lead carrier negotiations and review performance regularly, • Work with suppliers on shipping terms (FOB, DDP etc.) to improve efficiency and reduce cost., • Partner with Production and Merchandising to understand freight and duty impact on margins., • Always be aware and on top of any tariff and duty changes worldwide and how they may affect the margin and make plans to minimise this., • Partner with Ecommerce to improve delivery options and customer experience. Supplier Inbound Logistics • Manage inbound freight into warehouse from UK, EU, US & R.O.W. optimising cost, speed, and routing., • Work with suppliers on shipping terms (FOB, DDP etc.) to improve efficiency and reduce cost., • Partner with Production and Merchandising to understand freight and duty impact on margins., • Work with suppliers to make sure stock is delivered in the most cost effective and timely manner., • Always be aware and on top of any tariff and duty changes worldwide and how they may affect the margin and make plans to minimise this. Warehouse Management • Oversee day-to-day performance of our on-site warehouse ensuring service levels are met., • Review and validate all warehouse costs and invoices and manage all partners and invoicing related to warehouse costs., • Monitor storage, fulfilment, returns processes and additional charges, identifying opportunities to improve efficiency., • Resolve operational issues and hold the team members accountable to agreed KPIs Customs & Trade • Ensure compliant and efficient international shipping processes., • Work with partners to minimise delays, duties, and errors., • Improve accuracy of documentation, classification, and shipping data Customer Service Management · Manage the customer service advisor. · Offer senior guidance and advise is needed. · Ensure constant improvement of our customer service advise and make sure the CS advisor has all the relevant knowledge needed from the buying and merchandising teams. · Have a constant eye on Customer Review platforms making sure MamaOwl is always at the top of the scale. Process Improvement & Strategy • Improve and streamline operational processes to support scaling., • Introduce best practices across logistics and supply chain., • Support international expansion by building efficient, repeatable workflows SALARY 40 - 50k ABOUT YOU: • 5+ years’ experience in logistics or operations, ideally in fashion, retail, or consumer goods., • Strong negotiations skills – proven in getting the best results., • Strong understanding of global supply chain and distribution, • Experience running a warehouse management system., • Experience managing carrier and warehouse management systems relationships., • Commercial mindset with a focus on cost and efficiency, • Hands-on, proactive, and solutions-driven, • Comfortable working in a fast-paced, growing business, • Strong stakeholder management and communication skills At MamaOwl we believe in diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.

Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. APM MONACO is recruiting a Store Manager for our shop in London! Sales • Achieving turnover targets, • Analyse sales reports and data to determine business needs and implement strategies, • Define individual objectives for sales advisers, • Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance, • Collaborate with the marketing team Customer service • Ensure the quality of customer service, • Ensure that the team maintains communication with customers, • Resolve customer complaints and support decisions made by sales advisers Operations • Ensure the maintenance, presentation and organisation of the shop, • Ensure payment procedures are followed, • Monitor expenditure on blinds, • Set up staff schedules as required, • Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS., • Maintain good communication with members of the company and other blinds Visual Merchandising • Improving and maintaining merchandising guidelines, • Ensuring that the store is clean, organised and complies with management guidelines, • Work with the logistics and marketing teams to ensure that the store's assortment is correct, • Identify and communicate defective products as quickly as possible, • Communicate stock requirement Human Resources • Participate in the recruitment, training and development of staff, • Develop and monitor training programmes, • Evaluate the performance of each staff member and provide constant feedback to improve performance, • Helping to resolve HR problems, • Ensuring that professional image and standards are respected and reflect the brand image Profile sought: • You love APM Monaco!, • You have solid experience as a Store Manager, • You have experience in luxury/fashion retail and visual merchandising, • You are fluent in English, • You know how to analyse sales reports and react quickly, • You have strong communication and organisational skills, • You are flexible in terms of working hours (evenings, weekends and public holidays) Don't wait any longer to join APM Monaco, apply now! Recommendations: English level required Job Types: Full-time, Permanent Benefits: • Relocation assistance, • Store discount Schedule: • Day shift, • Monday to Sunday Work Location: In person

A Senior Account Manager role within a premium beauty brand, ideal for a commercially driven account manager who knows how to grow partnerships and deliver results. 12-month maternity cover role based in London. The Role You will own and develop key UK retail, subscription box and ecommerce accounts, working closely with the Commercial Director to drive sell-out performance, protect brand standards and deliver against ambitious targets. This is a role for someone who brings commercial energy, strategic thinking and genuine relationship depth. • Build and develop a strong UK wholesale retail business, ensuring sell-out targets align with commercial strategy, • Act as the primary contact for retail partners, managing day-to-day account activity with the support of a Junior Account Manager, • Review and execute marketing plans, JBPs and brand guidelines across all retail partners, • Accurately forecast revenue on an annual, quarterly and monthly basis, • Manage stock fulfilment by working closely with the Operations and Supply teams, • Coordinate and deliver NPD launches to maximise sales performance across the UK market, • Develop merchandising plans and sampling initiatives in collaboration with internal teams, • Produce weekly and monthly sales and productivity reports for the business, • Manage P&L across all sales actions, price deals and activations, • Collaborate with NPD, PR and Marketing to strengthen market share across all product lines, • Bring forward new commercial ideas on bundles, boxes and business development opportunities, • Resolve account queries including invoices, credits and returns efficiently and professionally Sound like you? You have proven experience in a similar senior account management role, ideally within beauty or luxury retail. You are highly commercial, a natural relationship builder and someone who finds genuine motivation in sales success. You hold a relevant degree, are confident with Excel and PowerPoint, and demonstrate strong forecasting and analytical skills. You thrive when working at pace, bring an entrepreneurial mindset and are always looking for the next opportunity to exceed.

Quest is partnering with a well-known global beauty brand that is undergoing an exciting period of DTC growth and international expansion. The business has built strong brand equity and is now investing heavily in scaling its eCommerce teams to drive long-term profitable growth across multiple markets. THE ROLE We are seeking a Senior Ecommerce Manager to drive online trading performance, optimise the customer journey, and lead ecommerce operations across EMEA and international markets. This role will take ownership of website performance, localisation, campaign execution, and digital trading strategy, ensuring a seamless and high-converting customer experience across all touchpoints. Key responsibilities include: • Owning website performance across multiple markets, ensuring localised content, pricing, and product availability, • Developing and executing market-specific trading calendars aligned to revenue targets, • Leading site merchandising and optimisation to reflect customer behaviour and regional demand, • Planning and executing global and regional campaigns across digital channels, • Managing ecommerce operations including stock availability, logistics coordination, and order fulfilment performance, • Driving trading strategy through pricing, promotions, and commercial planning, • Identifying and implementing UX and CRO improvements, including A/B testing roadmaps, • Managing paid media agency performance to support acquisition and growth, • Analysing ecommerce performance data, delivering insights, and driving continuous optimisation, • Collaborating cross-functionally with marketing, digital, supply chain, and customer service teams THE PERSON We are looking for a commercially driven, highly analytical ecommerce professional with strong experience operating across international markets. You will bring: • Proven experience in ecommerce management within a consumer or beauty-led environment, • Strong experience managing localisation across multiple international markets (beyond UK/US preferred), • Solid commercial and trading expertise, with a clear understanding of growth levers across the ecommerce funnel, • Experience managing end-to-end campaign delivery across digital channels (social, search, paid media), • Strong knowledge of ecommerce platforms (Shopify experience advantageous), • Proficiency in analytics tools (e.g. Google Analytics) with a data-led approach to decision making, • Experience in website merchandising, optimisation, and customer journey management, • Strong stakeholder management and cross-functional collaboration skills, • Highly organised, detail-oriented, and comfortable operating in a fast-paced, high-growth environment

Job Description Title: Assistant Store Manager Location: Heathrow Reports To: Store Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Assistant Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Assistant Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Here at Deichmann we are looking to appoint a Visual Merchandiser to cover our stores in South London and in the South Coast. You will join us on a full time, permanent basis and in return you will receive a competitive salary of £25,500 per annum + Company Car. This is a really exciting opportunity for someone with natural creativity and visual flair, to continue or develop their career within visual merchandising. We will look to you to ensure the visual merchandising standards across our stores are the highest quality and that our product displays and point of sales are fully optimised to maximise sales. The stores you will support at include: Croydon, Sutton, Epsom, Wandsworth, Bromley, Bexleyheath, Lakeside, Maidstone, Westwood Cross, Ashford, Crawley, Horsham, Brighton, Eastbourne and Hastings. Ideal candidate: You will be a strong and clear communicator, able to express and transfer your visual merchandising knowledge and able to coach Store teams, in all aspects of window dressing and in-store visual merchandising. This is a field based role covering circa 15 stores in the South London and South Coast, over a 2 week rota. Due to this, applicants must hold a driving licence! As mentioned above, the role includes a company car and all travel expenses will be paid. Key activities: • Visiting a designated portfolio of stores on a rota basis, ensuring all in-store visual merchandising displays and window dressing are consistent and maintained to the company standard, • Supporting the timely implementation of the main seasonal and interim changes to your store’s visual merchandising displays, the point of sale material and the window displays, • Delivery of coaching to the store manager and their team for visual merchandising standards, • Completion of visit visual merchandising assessments, documentation and reports, • Assisting the marketing and buying teams in preparing range presentations and the supporting visual merchandising material for company meetings and annual conference Personal characteristics: • Creative eye and a natural flair for product displays and visual merchandising, • Positive, flexible approach with a can do attitude, • Self-motivated, with initiative to plan and schedule own workload within a field based environment, • Energy and enthusiasm, • Confidence to coach and inspire store teams to implement and maintain visual merchandising standards, • Strong attention to detail, • Full driving licence, willing and able to travel extensively, including some overnight stays, • Fully flexible in terms of working hours, accepting of the extended hours associated with a field based role If you would like to join the team at Deichmann UK as our Visual Merchandiser and you meet the job requirements, please click apply. We’d love to hear from you!

About us Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it. It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed. About you We’re looking for an experienced and confident Store Manager to lead our Spitalfields store on a 12 month maternity cover. As the driving force behind the store’s success, you’ll be responsible for the overall performance, culture, and day-to-day operations of the store while delivering an exceptional customer experience that reflects the values of Nobody’s Child. A natural leader and brand ambassador, you’ll lead by example on the shop floor, inspiring your team to deliver outstanding service while championing our values of sustainability, inclusivity, and conscious fashion. You’ll take full ownership of store performance, ensuring sales targets, operational standards, and customer satisfaction are consistently achieved. Thriving in a fast-paced retail environment, you’ll combine strong commercial awareness with a hands-on leadership approach. You’ll motivate and develop your team, drive store performance, and ensure every customer leaves with a memorable and inspiring shopping experience. Your Day-to-Day Will Include: • Leading, coaching and developing the store team, including Supervisors, Keyholders and Sales Associates, to deliver exceptional customer experiences and strong commercial results., • Partnering closely with the Head of Retail to support store strategy, operational excellence and long-term performance., • Owning key people processes, including recruitment, onboarding, scheduling and performance management, working collaboratively with head office and HR., • Managing staffing levels and payroll processes, ensuring accuracy, compliance and timely sign-off., • Supporting the leadership of store trading performance, analysing KPIs, targets and results, and taking proactive action to drive sales and improve performance., • Managing stock and product analysis with a strong commercial lens, identifying risks and opportunities and escalating insights to Head Office where needed., • Supporting Visual Merchandising in collaboration with the Creative and Merchandising teams to ensure brand standards and commercial impact are consistently met., • Partnering with the Marketing team to support in-store activations, events and local initiatives that drive footfall and community engagement., • Overseeing Health & Safety, compliance and operational standards to ensure a safe, well-run and legally compliant store environment., • Actively championing Nobody’s Child’s environmental and social responsibility commitments by embedding sustainable practices into daily operations and encouraging both customers and colleagues to make conscious choices., • Actively contribute to our company’s commitment to environmental and social responsibility by integrating sustainable practices into everyday work. This includes minimising waste, promoting responsible sourcing, supporting our circular economy initiatives, and encouraging customers and colleagues to make choices that align with our sustainability values. Every team member at NC plays a role in helping us reduce our environmental impact and create a positive legacy for our communities and the planet. What You’ll Bring • A genuine passion for responsible, sustainable fashion and a strong alignment with Nobody’s Child values, acting as a confident and authentic brand ambassador., • Proven experience inspiring and leading teams to deliver best-in-class customer service within a busy department store or boutique retail environment., • Around 3+ years’ experience in a store management or senior leadership role, with a track record of driving sales, improving performance and developing high-performing teams., • Strong commercial awareness, with confidence analysing trade, KPIs and stock performance to inform decision-making., • Excellent people leadership skills, including coaching, performance management and collaboration with HR partners., • A proactive, organised and hands-on leadership style, with the ability to thrive in a fast-paced environment and adapt to changing priorities. If this sounds like your next opportunity, please apply and we will be in touch! At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey!

Head of Sales & Marketing – UK Location: London, United Kingdom Reports to: Global Commercial & Marketing Director Direct Reports: 1 (Account Manager) About Vida Glow Vida Glow is a leading ingestible beauty brand built on the belief that beauty begins from within. Known globally for our clinically proven marine collagen and science-backed formulations, Vida Glow is distributed across premium retailers, professional clinics, spas, and luxury department stores worldwide. As we continue to expand our presence in the UK and European markets, we are looking for an experienced Head of Sales & Marketing to drive brand growth, commercial performance, and retail partnerships across the region. The Role The Head of Sales & Marketing – UK will lead the commercial and brand strategy for Vida Glow across the UK market. This role requires a rare hybrid profile: a commercially driven sales leader who also has a strong understanding of brand marketing and premium retail activation. You will be responsible for managing key retail partnerships (including Boots and other premium beauty retailers), driving revenue growth, executing marketing activations, and ensuring Vida Glow’s brand presence continues to strengthen across the UK market. You will play a pivotal role in localising the global brand strategy to the UK, working directly with UK agencies to bring the plans to life and ensuring it’s relevancy to the UK consumer & competitive landscape. Reporting to the Global Commercial & Marketing Director, you will work cross-functionally with global teams while leading local market execution and managing one UK-based account management team member. Key Responsibilities Commercial & Sales Leadership • Own and deliver the UK sales strategy across retail, e-commerce, and professional channels., • Manage and grow key accounts including Boots and other premium retail partners., • Develop and execute Joint Business Plans (JBPs) with key retailers to drive sustainable growth., • Identify new distribution opportunities within premium beauty, wellness, and professional channels., • Forecast revenue, manage budgets, and deliver against sales and growth & profitability targets., • Monitor market trends, competitive activity, and category developments to identify growth opportunities. Brand & Marketing Execution • Lead the UK marketing strategy in alignment with global brand positioning., • Drive impactful retail marketing activations across Boots and other key accounts., • Partner with the global marketing team to localise campaigns, launches, and brand initiatives for the UK market., • Manage in-store visibility including merchandising, retail activations, sampling and promotional activity., • Work closely with retailers on co-funded marketing initiatives and media partnerships., • Lead management of UK media & PR agencies to unlock plans Product Launch & Category Growth • Lead the execution of new product launches in the UK market, ensuring strong retail rollout and marketing support., • Identify opportunities to expand category presence across ingestible beauty and wellness., • Ensure strong brand storytelling and education across retail teams and partners. Team Leadership • Manage and develop the UK Account Manager, supporting account growth and operational excellence., • Foster a high-performance culture focused on commercial growth and strong retailer relationships. Cross-Functional Collaboration • Work closely with global teams across marketing, operations, finance, and supply chain., • Ensure seamless execution of retail launches, inventory planning, and commercial initiatives., • Support European expansion of Vida Glow across identified markets. Experience & Skills Required • 10+ years’ experience across sales and marketing within beauty, wellness, or premium consumer brands with a minimum of 4 years across brand marketing., • Strong experience managing major UK retail accounts (Boots experience highly preferred)., • Proven track record of delivering commercial growth within premium retail environments., • Experience executing retail marketing activations and joint business plans., • Strong understanding of the UK beauty and wellness market., • Demonstrated leadership experience managing teams., • Strong commercial capability with managing end to end country P&L for brand. Preferred • Experience working with premium beauty, ingestible beauty, supplements, or wellness brands., • Background in both brand marketing and commercial sales roles in FMCG or Beauty Industry., • Experience working within high-growth or founder-led brands. Personal Attributes • Entrepreneurial mindset with a hands-on approach to growth., • Strong commercial instincts combined with brand sensibility., • Excellent relationship builder with retail partners., • Highly organised with the ability to balance strategy and execution., • Passion for beauty, wellness, and emerging health trends., • Highly collaborative, ability to work with multiple markets. Why Join Vida Glow • Join one of the leading ingestible beauty brands globally., • Work with a fast-growing, innovation-led brand., • Opportunity to shape and scale the UK market strategy., • Collaborative and entrepreneurial company culture.

Job Title: Head of Retail, Customer & Commercial Partnerships Reporting to: Commercial Director Direct Reports: Area Manager & Customer Care team Contract type: Permanent, 40 hours per week Location: Head office in Bermondsey & Stores- min 1 day per week in store, at least one Saturday per month About the Fold: The Fold London is an award-winning British luxury womenswear brand built on a singular, powerful idea: that the women who run boardrooms, lead teams and shape the world deserve clothes as ambitious as they are. Founded with a clear mission to dress professional women with intention, we have built a loyal global community of customers who value craft, quality, and considered design over fast fashion. With a multi-channel presence - led by ecommerce and supported by our two London stores in Chelsea and the City – we've built a loyal and growing customer base across the UK, US and internationally. As we enter the next stage of growth, we are investing heavily in our international expansion, commercial capability, systems, customer insight and operational infrastructure. Role Overview: This is a broad, high-ownership senior role responsible for the commercial and experiential heart of our customer-facing business. You will lead our retail stores and customer care function — the most established and immediate priorities — while taking ownership of our fast-growing marketplace channel and helping to build the foundations for wholesale as a future growth lever. You will be confident operating with significant autonomy across retail, customer experience, digital partnerships and emerging commercial channels. Key Responsibilities: Retail Operations & Commercial Performance Retail is the most visible expression of our brand in person, and this role is its senior custodian. • Own the P&L for The Fold's two London stores — Chelsea and the City — with full accountability for revenue, conversion, ATV and profitability, • Lead and develop the Area Manager, working in close partnership to set performance goals, develop the wider team and uphold premium standards in store, • Be a visible presence in store: at least 1 day per week across both locations, including at least one Saturday per month at Chelsea, • Develop and execute clienteling, VIP engagement, styling appointment and local marketing initiatives, • Monitor store KPIs and implement fast, clear action plans to maximise performance, • Lead in-store events and customer acquisition initiatives, • Identify and deliver ad hoc retail opportunities — sample sales, pop-ups and brand activations — managing their end-to-end commercial and operational execution, • Explore and develop commercial partnerships — corporate, concierge, membership and lifestyle — that drive footfall, brand awareness and incremental revenue, • Support succession planning and development pathways for the retail team, building capability and retaining talent Customer Experience & Customer Care Customer Care is a strategic function — it drives retention, advocacy and lifetime value, and is a key differentiator in a premium market. For a brand built on quality and intention, the post-purchase experience is as important as the product. • Lead the Customer Care team, ensuring exceptional, on-brand service across all customer touchpoints — online, in store and post-purchase, • Act as the senior point of escalation for complex customer situations — managing complaints, relationship-sensitive cases and high-value customer interactions with care, commercial judgment and brand-appropriate authority, • Oversee team KPIs, identifying improvement opportunities and executing clear action plans to maximise results, • Lead the implementation of new Customer Care platform (across email, phone and other communication channels) to streamline systems, improve Customer insights and metrics, • Own customer satisfaction metrics including CSAT, NPS, Trustpilot ratings and customer retention, • Champion a customer-first culture across retail and digital channels, • Ensure all customer communications reflect our tone of voice and brand values with precision, • Use customer insight and feedback to identify commercial and service improvement opportunities, • Work in close partnership with the Operations and Logistics Manager to ensure the post-purchase customer journey — from despatch through to delivery and returns — meets premium standards; the relationship between Customer Care and Operations must be seamless, with shared accountability for the end-to-end fulfilment experience, • Bring a problem-solving mindset and genuine attention to detail to operational issues that affect customer experience — working proactively with the operations team and third-party warehouse to identify, escalate and resolve friction points before they become patterns, • Partner with internal teams — ecommerce, CRM, merchandising — to improve the end-to-end omnichannel customer journey Marketplace Channels & Digital Partnerships We've already launched on Nordstrom and Macy's in the US, with a significant roll-out across further platforms expected from Autumn 2026. This channel is live, growing, and a genuine commercial priority. • Own the commercial performance of our marketplace channels — driving sales, visibility and brand consistency across all active platforms, • Manage relationships with marketplace partners and operators, ensuring KPIs and commercial targets are met, • Work closely with digital, merchandising and marketing teams to optimise assortment, content, pricing and promotional activity, • Lead the onboarding and integration of new platforms as the Refined Networks partnership scales from Autumn 2026, • Monitor performance data across channels and identify opportunities for expansion into new platforms and territories, • Ensure The Fold's brand presentation and customer experience remain premium and consistent across all third-party digital environments Wholesale & Key Accounts — Building for the Future Wholesale is not yet live, but is a clear strategic priority for the next phase of growth. This role will play an active part in building it from the ground up — scoping the opportunity, establishing the framework, and ultimately owning its commercial performance. • Partner with the Commercial Director to define our wholesale strategy — channel priorities, target accounts, commercial framework and route to market, • Help identify and evaluate potential wholesale partners in domestic and international markets, • Build the operational and commercial foundations required to launch and scale a wholesale channel effectively, • In time, lead seasonal sell-in processes, trading reviews and commercial negotiations with wholesale accounts, • Represent The Fold at relevant industry events and trade shows as the wholesale strategy develops Commercial Leadership & Cross-functional Collaboration • Lead commercial forecasting, budgeting and trading reviews across all owned and partner channels, • Work closely with Buying, Merchandising, Marketing, CRM, Ecommerce and Finance to deliver integrated growth plans, • Act as a key external ambassador across retail partnerships, marketplace relationships and industry networks, • Support the Commercial Director in shaping and executing omnichannel growth strategy, • Identify emerging trends across retail, marketplace and wholesale channels and translate them into commercial opportunities About You Experience • Significant experience in retail operations, customer experience or commercial leadership within premium, contemporary or luxury fashion, • A proven track record of leading store teams and driving commercial performance through exceptional customer experiences, • Experience managing or growing marketplace, concession or digital partnership channels, • Exposure to wholesale or key account management — either owning it directly or supporting its development — is a strong advantage, • Demonstrated P&L ownership and the analytical capability to drive data-led decisions, • Experience leading, coaching and developing customer-facing teams Skills • A genuine love for retail and in-person customer engagement — you find energy in store, not just in the boardroom, • Commercially driven with a strong growth mindset and entrepreneurial approach to new channels, • Skilled relationship builder — with partners, customers and internal stakeholders alike, • Customer-centric to the core, with a passion for premium, personalised service — and the senior presence to handle escalations and sensitive relationships with confidence and grace, • A natural problem-solver with strong attention to detail — particularly across operational and fulfilment processes impacting customer experience, • Comfortable working cross-functionally with operational teams and third-party partners, with the tenacity to see issues through to resolution, • A strategic thinker who can also roll up their sleeves and deliver operationally, • A collaborative leader who thrives in a fast-paced, evolving environment Benefits & Perks: • 33 days holiday (includinf bank holidays) + option to buy more!, • Pension scheme, • Salary sacrifice options (pension & childcare), • Financial wellbeing platform, • £1,250 annual The Fold gift voucher, • Bike to work scheme to save on bikes & equipment, • Employee Assistance Programme (wellbeing support), • Eye care support, • Enhanced maternity pay, • Friends & family discount – 50% off full retail price, • Monthly social events, plus summer & Christmas parties, • Summer Fridays hours, • Fully stocked snack cupboards, fresh fruit, plus great coffee & tea, • Volunteering with our charity partner, Smart Works Diversity and Inclusion We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

An opportunity for a Retail Manager at the British Museum, where retail is part of the visitor experience. The Role This is a full-time, ongoing temporary position for an experienced Retail Manager ready to take ownership of day-to-day shop floor operations across a multi-site retail environment. You will lead with confidence, drive performance and develop your team to deliver an exceptional retail experience at every touchpoint. Key responsibilities include: • Managing shop floor operations, presentation and standards across all on-site retail spaces, • Driving sales and profit KPIs while delivering a world-class visitor retail experience, • Leading, coaching and developing a team of up to ten, including annual appraisals, • Overseeing stock display, merchandising and product presentation, • Ensuring full operational shift cover across Monday to Sunday, • Managing retail turnover and contributing to cost efficiency initiatives, • Supporting back-office functions and deputising for Manager positions as required, • Playing an active role within the wider venue operation Sound like you? You bring proven retail management experience, a commercially sharp mindset and the kind of positive, outgoing energy that lifts a team. You understand how to balance targets with an exceptional customer experience, and you thrive in a dynamic, visitor-facing environment. You will have managed a multi-site retail operation with a combined annual turnover of at least £5 million, and you are ready to bring that experience to a venue where every interaction matters. Strong leadership, clear communication and a genuine passion for retail excellence are essential.

Area Sales Manager – Water Softeners & Water Dispensers Location: London Salary: £35000 - £42,000 + 6K Bonus + Company Car + Benefits We are looking for a motivated and commercially driven Area Sales Manager to develop sales of our range of premium water softeners, drinking water systems and water dispensers across a network of merchants, DIY retailers and KBB (Kitchen, Bedroom & Bathroom) showrooms. This is an excellent opportunity for a successful field sales professional who enjoys building relationships, identifying growth opportunities and delivering results through trade partners. The Role Reporting to the Sales Director, you will be responsible for: • Managing and developing relationships with plumbing and heating merchants, builders' merchants and trade distributors., • Growing sales within DIY retail accounts and independent KBB showrooms., • Identifying and securing new business opportunities across your territory., • Delivering product training and sales support to customers and their teams., • Implementing promotional campaigns and in-store merchandising initiatives., • Working closely with marketing and customer service teams to maximise customer engagement., • Monitoring market trends, competitor activity and customer requirements., • Achieving and exceeding sales and profitability targets. What We're Looking For • Proven field sales experience, ideally within plumbing, heating, bathrooms, kitchens, water treatment or related sectors., • Experience selling through merchants, distributors, retailers or showroom networks., • Strong relationship-building and account management skills., • Commercially aware with a proactive approach to business development., • Excellent communication and presentation abilities., • Self-motivated, organised and able to manage a territory effectively., • Full UK driving licence. What's On Offer • Competitive salary and uncapped bonus potential., • Company car, • Pension scheme., • Mobile phone, laptop and all necessary business tools., • Ongoing training and career development., • Opportunity to join a growing business with ambitious expansion plans.

Design Manager | Premium Womenswear Fashion Brand Bloom Search is delighted to be partnering with a fast-growing womenswear fashion brand to appoint an exceptional Design Manager. This is an exciting opportunity for an experienced womenswear designer who is ready to take the next step into a broader leadership role, combining creative vision with commercial thinking while mentoring and developing a talented design team. Reporting to the Product Director, you'll lead the creative development of seasonal collections from concept through to launch, ensuring product reflects the brand's handwriting while continuing to evolve and excite its growing global customer base. You'll oversee the design process across multiple product categories, lead fittings and product development, collaborate closely with buying, merchandising and production, and build strong relationships with international suppliers to deliver commercially successful collections. We're looking for someone who brings: • Significant experience designing successful womenswear collections within a premium or contemporary fashion brand., • Previous experience leading, mentoring or managing designers., • Strong commercial awareness alongside exceptional creative vision., • Excellent knowledge of garment construction, fit, fabric development, print and colour., • Experience working closely with international suppliers throughout the product development process., • Advanced Adobe Illustrator and Photoshop skills., • A collaborative leadership style with the confidence to influence, inspire and drive innovation. This is a fantastic opportunity to join a growing business at an exciting stage of its journey, where you'll have genuine creative influence, lead a talented team and play a key role in shaping future collections. If you'd like to hear more, or know someone who could be a great fit, please get in touch directly or email sarah@bloom-search.co.uk.

A well established and fast growing promotional merchandising company is looking for an experienced Senior Account Manager with industry experience to join and focus on managing a large flagship account. No new business requirement, incredible earning potential , excellent growth prospects and a large and stable account to manage... The Company This London based company are recognised as one of the top businesses in their sector. Specialising in the design, production and delivery of promotional products for multiple sectors, they work with high value corporate clients multiple in sectors including, automotive, finance, food, technology and more. The company is proud of its office and workplace environment and the growing team are a welcoming, diverse and social group. As a direct result of the growth and retention of existing accounts, the business is very keen to speak with experienced Senior Account Management professionals in the promotional merchandising industry as they look for someone to help lead a flagship account... The Role Reporting directly to the Senior Management team, this important role will see the successful candidate working with a key retained client to foster lasting relationships and maximize revenue opportunities. You'll have the backing of an excellent junior team and enjoy the stability of a recently retained account for the next several years at least: Responsibilities will include: • Developing and maintain relationships within all key departments for assigned client. including sales, marketing and procurement contacts., • Understand client business initiatives, sales and marketing strategy, sales distribution channel, procurement process, brand strategy, brand identity guidelines, event schedules, ad campaigns, anniversaries, product introductions, in order to proactively present product ranges and secure merchandise orders., • Maintain up-to-date knowledge of company’s product lines and processes, sales philosophy, and industry conditions to provide innovative support and technical assistance to customers., • Help to manage and mentor more junior sales team members The Opportunity I think this is an outstanding opportunity for any seasoned promotional merchandise professional who's looking to join a business who're really focused on growth and have the means and track record to deliver. You'll be focused on managing a large account with demonstrable potential and one that has been retained for several years. You'll enjoy the support of an excellent wider team and the role offers the opportunity to be part of the senior leadership team moving forward. We've placed 2 people into this business in the last 6 months who report excellent things and we're confident it's an environment in which people can thrive. Full company info available on application or request (just drop me a message here on LI)

E-commerce Manager ripple⁺ | London ripple⁺ is one of the UK's leading and fastest-growing wellness brands. We operate across two key categories: • ripple⁺ inhalables: A revolutionary approach to nicotine-free inhalation. Our mission is simple: help people step away from nicotine and move toward healthier habits through plant-powered alternatives., • Droplet: Our modern home fragrance brand, spanning incense, reed diffusers, and upcoming scent innovations that transform spaces with clean, high-quality aromas. ripple⁺ Brand DNA • Extreme Ownership: Take full responsibility for every outcome within your control., • Pursuit of Quality: How you do anything is how you do everything. Excellence is a habit., • Purpose: Be here because you want to be — we are a passionate, long-term-focused team., • Growth Mindset: Embrace continuous learning, resilience, and adaptability to thrive. The Role As E-commerce Manager, you will own our Shopify ecosystem end-to-end. You are responsible for making our sites fast, flawless, conversion-optimised, and continuously improving across both ripple⁺ and Droplet. You'll work closely with Performance Marketing, Retention Marketing, and Creative teams and manage external developers to turn traffic into revenue while maintaining an extremely high standard of execution across every touchpoint. This is a detail-obsessed, ownership-first role. Ideas matter here, but execution matters more. Key Responsibilities • Own end-to-end site performance across all Shopify storefronts (US and UK), ensuring best-in-class UX, site speed, and conversion across both ripple⁺ and Droplet, • Define and execute e-commerce strategy by category, campaign, and traffic source — tailoring site experience, merchandising, and landing pages in close partnership with marketing, • Run regular full-site audits to identify and resolve UX friction, checkout issues, tracking gaps, and mobile vs. desktop inconsistencies; maintain documentation and QA checklists, • Own end-to-end delivery of site builds and rebuilds, acting as internal lead across designers, developers, and stakeholders to ship on time, on brief, and with zero critical issues, • Lead CRO across all sites through structured testing of landing pages, PDPs, checkout flows, and traffic-source funnels using A/B and multivariate frameworks, • Own the implementation and ongoing management of e-commerce software, CRO tools, analytics, tracking, and personalisation solutions — all cleanly integrated into Shopify, • Build and maintain performance reporting across conversion rate, AOV, revenue by site and region, and funnel and page-level performance; translate data into clear actions and share regular updates with the marketing team and leadership What We're Looking For • 3+ years in DTC e-commerce, with deep hands-on Shopify experience, • Proven CRO and structured experimentation experience, • Experience managing sites across multiple regions or storefronts, • Extremely high attention to detail — you catch things others miss, • Comfortable owning projects end-to-end with minimal hand-holding, • Strong grasp of analytics, attribution, and what drives conversion Reports Into Co-founders & Head of Performance & Digital

Global TikTok Shop, D2C & CRM Manager • £60,000-75,000, • London | Hybrid (4 days in office) Our client is a high-growth, digitally led consumer brand expanding rapidly across global markets. With social commerce at the heart of its strategy, the business is investing heavily in owned channels, creator ecosystems, and data-driven customer engagement. You’ll join at a pivotal moment, shaping how the brand scales internationally through TikTok Shop, strengthens its D2C performance, and builds long-term customer value through CRM excellence. The Global TikTok Shop, D2C & CRM Manager will lead global performance across TikTok Shop, D2C eCommerce, and lifecycle marketing, driving revenue growth, optimising conversion, and maximising customer retention across key markets. Role Highlights – Own and scale TikTok Shop globally across UK, EU, and US markets – Drive revenue via merchandising, creators, affiliates, and live shopping – Manage D2C site performance including trading, launches, and optimisation – Lead CRM strategy across email and SMS to improve retention and LTV – Execute global campaigns, promotions, and trading calendar activity You Will Need – Proven success growing TikTok Shop or social commerce channels – Strong D2C eCommerce experience (e.g. Shopify environments) – Hands-on CRM/lifecycle marketing expertise (e.g. Klaviyo) – Data-driven mindset with strong CRO and testing experience – Experience managing multi-market or global digital performance Why You’ll Love It – High-impact role owning a priority global revenue channel – Clear opportunity to scale markets and shape international growth – Collaborative exposure across brand, commercial, and tech teams – Fast-moving environment where ideas translate into action quickly – Competitive salary, bonus, and strong long-term progression potential Apply today to grow your career with a forward-thinking employer committed to equal opportunity. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Due to a high number of applicants, we are only able to respond to successful candidates

Account Sales Manager – Luxury Contemporary Fashion London | 9-month FTC | ASAP Start We’re hiring an experienced Sales Manager to join a leading global fashion business on a 9-month fixed-term contract. This is a high-impact role for a commercially driven sales professional with strong UK and European market experience, ideally gained within luxury contemporary, branded fashion, or lifestyle apparel. You’ll lead sales strategy across key channels, manage important buyer, distributor, and partner relationships, and work closely with Design, Merchandising, Marketing, Creative, and Operations to drive seasonal performance and long-term brand growth. What we’re looking for: • 5+ years’ fashion sales management experience, • Strong UK and European market knowledge, • Proven success driving sales, margin, and account growth, • Excellent negotiation, forecasting, reporting, and analytical skills, • Confident leadership style with the ability to influence cross-functionally, • A commercial eye for product, pricing, trends, and market opportunity This is a great opportunity for someone who can combine strategic thinking with hands-on execution in a fast-paced fashion environment. Interested? Apply now or send your CV to jodi@successtalent.co.uk #Hiring #FashionJobs #SalesManager #LondonJobs #LuxuryFashion #ContemporaryFashion #WholesaleSales #FashionCareers #FTC

We are seeking a commercially driven Senior Ecommerce Trading Manager to lead the end-to-end digital customer journey for a major footwear brand, operating at significant ecommerce scale. Key Responsibilities for this role will include managing the ecommerce trading and sales performance, by owning and delivering online sales targets across all digital channels, apps, and digital concessions. Lead the overall ecommerce trading strategy to drive profitable growth, manage forecasting, reforecasting, and trading plans, identifying risks and opportunities. You will oversee promotional activity, trade terms, onsite campaigns, and peak trading events. The position will work closely with buying, merchandising, marketing, and operations teams to align stock, messaging, and execution. Onsite experience, UX & customer journey experience is essential, optimising the onsite customer experience, merchandising, UX, and conversion performance. The successful candidate will have at least 5 years’ experience in ecommerce or online trading within a fast-paced retail environment, and proven experience managing onsite trading performance across multiple digital channels. You will have strong people management and team leadership experience, with exceptional commercial awareness with strong forecasting and analytical skills. Good understanding of UX/CX and how they impact conversion and revenue is a must, as are advanced Excel skills, Google Analytics, experience with VM tools and basic HTML knowledge and experience with tools/platforms such as Fredhopper / Attraqt, ContentSquare, SAP, Hybris, Shopify. In return, the company is offering a generous salar, plus a bonus scheme, pension contribution, flexi hours and many more! The roles is four days in the office and one from home. This is an opportunity to join an established retail business with ambitious growth plans, strong brand equity and a large, engaged customer base.

Product Development & Production Manager London | Full Time We are partnering with an emerging luxury fashion brand to recruit a Product Development & Production Manager. This is a pivotal role within the business, responsible for translating the Creative Director's vision into commercially viable, exceptionally executed collections while maintaining the highest standards of quality, craftsmanship and luxury product integrity. Working closely with Design, Merchandising and Supply Chain teams, you will manage the product development and production process from concept through to final delivery, building strong relationships with European factories, manufacturers and mills to ensure collections are delivered on time, within budget and to the highest standards. Key Responsibilities • Lead the end-to-end product development and production process across ready-to-wear and accessories categories, menswear experience is beneficial., • Partner closely with the Creative Director and Design team to translate creative concepts into beautifully executed products., • Manage seasonal development calendars, critical paths and production timelines., • Attend and lead fit sessions, providing technical and commercial input to ensure garments achieve the desired fit, quality and aesthetic., • Drive the execution of the Creative Director's vision whilst balancing quality, construction, feasibility and margin requirements., • Source and develop luxury fabrics, trims and components from leading European mills and suppliers., • Build and maintain strong relationships with luxury manufacturers, suppliers and mills across Europe., • Negotiate pricing, minimums and production terms while maintaining product integrity., • Oversee prototype, SMS and production approval processes., • Collaborate with factories to resolve technical and production challenges., • Ensure all products meet luxury quality standards and brand expectations., • Monitor production progress and proactively manage risks, delays and delivery timelines., • Partner cross-functionally with Design, Merchandising, Operations and Logistics teams to ensure successful product launches. Requirements • Proven experience within Product Development and Production Management for a luxury or premium fashion brand., • Strong experience managing luxury ready-to-wear collections from concept through to production., • Extensive experience leading fit sessions and garment fittings., • Demonstrable experience sourcing luxury fabrics, trims and components from European mills and suppliers., • Established network of European factories, manufacturers and fabric mills., • Strong understanding of garment construction, pattern cutting, fit and manufacturing processes., • Experience managing multiple product categories within a fast-paced environment., • Excellent negotiation, project management and stakeholder management skills., • Highly organised with exceptional attention to detail., • Commercially minded whilst maintaining a strong appreciation for luxury craftsmanship and product excellence., • Passionate about creating outstanding products and bringing creative visions to life. The Person • A strong product expert with a luxury mindset., • Confident working directly with Creative Directors and Design leadership., • Solutions-oriented with the ability to balance creativity, quality and commercial objectives., • Collaborative, proactive and highly detail-oriented., • Comfortable operating within a growing and entrepreneurial environment. This is an exceptional opportunity to join a highly creative luxury fashion brand and play a key role in shaping and delivering future collections, working with some of the finest European suppliers, mills and manufacturing partners.

Sales Manager Juicy Couture | London | 9-Month FTC (Potential Extension) Salary: Excellent Salary + Benefits An exciting opportunity has arisen to join one of the world's most recognisable lifestyle brands. We are seeking an experienced Sales Manager to lead the commercial growth of the Juicy Couture business across the UK and European markets. This is a highly visible role with responsibility for driving sales performance, developing strategic partnerships, managing key accounts and helping shape the future direction of an internationally recognised brand. Reporting into senior leadership, you will work closely with Design, Merchandising, Marketing and Operations teams to ensure commercial objectives are delivered whilst maintaining brand integrity and market relevance. The Opportunity This role offers broad exposure across: • Sales leadership and commercial strategy, • UK and European wholesale markets, • Key account management, • Forecasting and margin planning, • Range planning and pricing architecture, • Licensing and brand owner relationships, • Marketing and seasonal launch planning, • Brand collaborations and partnerships This is an ideal opportunity for a commercially driven sales leader who enjoys combining strategic thinking with hands-on execution. Key Responsibilities Sales & Commercial Leadership • Lead and develop the sales function across all channels., • Build and strengthen relationships with key retailers, distributors and agents., • Develop and implement commercial strategies to drive sustainable growth., • Negotiate trading agreements, discounts, payment terms and commercial partnerships. Forecasting & Business Planning • Deliver seasonal sales forecasts, margin plans and quarterly business reviews., • Analyse sales performance and identify opportunities to improve commercial results., • Manage pricing architecture and recommend RRPs across multiple markets., • Produce margin models and commercial reporting to support decision making. Product & Range Planning • Partner with Design and Merchandising teams on seasonal range planning., • Contribute commercial insights during collection development., • Ensure product assortments align with customer demand and market opportunities., • Support eCommerce buying and seasonal trading initiatives. Marketing & Brand Growth • Collaborate with Marketing teams on campaign planning and launch activities., • Support seasonal sales launches and customer presentations., • Drive commercial input into brand collaborations and partnership projects., • Ensure marketing activity supports sales growth and customer engagement. Stakeholder & Brand Management • Work closely with licensors, brand owners and external partners., • Represent the brand at customer meetings, trade events and presentations., • Support strategic initiatives that strengthen brand positioning and market relevance. About You We would like to hear from individuals who bring a strong combination of sales leadership, commercial planning and fashion industry experience. You will likely have: • 5+ years' experience in fashion, lifestyle or branded consumer goods., • Experience as a Sales Manager, Commercial Manager, National Account Manager, Head of Sales or similar., • Strong knowledge of UK and European wholesale markets., • Proven track record of delivering sales growth and commercial performance., • Excellent forecasting, planning and analytical skills., • Strong commercial negotiation and account management experience., • Experience working cross-functionally with Product, Design, Marketing and Merchandising teams., • Strong presentation and stakeholder management skills., • Ability to balance strategic thinking with hands-on delivery., • Passion for brands, product and consumer trends. #SalesManager #CommercialManager #HeadOfSales #NationalAccountManager #WholesaleManager #FashionSales #FashionJobs #FashionCareers #LifestyleBrands #FashionIndustry #ApparelIndustry #BrandManagement #CommercialPlanning #SalesLeadership #BusinessDevelopment #AccountManagement #FashionWholesale #RetailPartnerships #LondonJobs #HiringNow

Senior Ecommerce Manager – Luxury Womenswear Fashion 5 days office based - East London An established international luxury Women’ s fashion brand, recognised for its modern design aesthetic and global customer base, is looking for a commercially focused Senior Ecommerce Manager to lead and grow its digital business. This is a high visibility role with direct impact on business performance. The ideal candidate will be collaborative, entrepreneurial, and enjoy working in a founder-led team environment. You will take ownership of the ecommerce function across trading, optimisation, and digital performance within a fast-paced and entrepreneurial environment. You will focus on driving online growth while delivering a customer experience aligned with a luxury positioning. The role is full time office based. (Not hybrid) Key Responsibilities. • Own ecommerce KPIs including revenue, conversion rate, and average order value, • Strong understanding of paid digital marketing, particularly Meta advertising and performance marketing metrics., • Utilise Shopify, Google Analytics, and other reporting tools to monitor site performance and define actionable insights., • Develop pricing, promotional, and markdown strategies to support both margin and inventory objectives., • Ability to manage and coordinate e-commerce content and photography shoots., • Partner closely with brand and creative teams to ensure content supports both commercial and brand goals., • Lead weekly and monthly trading analysis, using performance data to identify growth opportunities and optimise trading decisions., • Manage and continuously improve the Shopify ecommerce platform to deliver a seamless customer journey., • Oversee product launches, category management, and onsite merchandising to maximise sell-through., • Identify and implement CRO and UX enhancements to improve customer engagement and conversion., • Manage external paid media and digital marketing agencies, ensuring strong ROI and performance delivery., • Support and oversee junior ecommerce assistant. About You • 4–7+ years’ experience within ecommerce, digital trading, or performance roles, ideally within premium or luxury womenswear fashion., • Experience managing and challenging external digital agencies is a must., • Proven experience driving ecommerce growth and improving online conversion performance., • Strong hands-on experience with Shopify and ecommerce operations., • Commercially driven with a solid understanding of digital trading, margins, and online growth levers., • Confident managing and challenging external agencies to achieve performance targets., • Highly analytical, proactive, and comfortable taking ownership., • Thrives in agile, lean environments where both strategic thinking and hands-on execution are required.

SEO Manager — Independent Digital Agency Location - Remote (UK-based) with monthly team meet-ups. Role Overview We’re looking for an experienced SEO Manager to lead organic search strategy across a portfolio of ecommerce and lead generation clients. This role is ideal for someone who thrives in an agency environment, enjoys working across multiple industries, and can balance strategic thinking with hands-on delivery. You’ll be responsible for planning and executing SEO campaigns that drive measurable growth in traffic, rankings, revenue, and leads. Working closely with content, development, paid media, and client services teams, you’ll help clients improve visibility across search engines while maintaining strong client relationships and commercial awareness. Key Responsibilities SEO Strategy & Delivery • Develop and execute SEO strategies for a range of clients across ecommerce and other sectors., • Conduct technical SEO audits and work with developers to implement fixes and improvements., • Lead keyword research, content gap analysis, competitor reviews, and search opportunity planning., • Optimise on-site SEO including metadata, internal linking, site architecture, and content recommendations., • Manage off-page SEO initiatives including digital PR, outreach, and backlink profile improvement., • Monitor algorithm updates and proactively adapt client strategies. Ecommerce SEO • Improve category, product, and faceted navigation performance for ecommerce clients., • Support SEO considerations for migrations, new site launches, and platform changes., • Work with merchandising and content teams to improve organic conversion performance., • Analyse organic revenue trends, product visibility, and customer search behaviour. Reporting & Analysis • Track and report on rankings, traffic, conversions, and revenue performance., • Build clear, actionable monthly reports and communicate insights to clients., • Use tools such as GA4, Search Console, Ahrefs/Semrush, Screaming Frog, and Looker Studio to identify opportunities and measure success., • Present recommendations and campaign updates confidently in client meetings. Client Management • Manage day-to-day SEO relationships with multiple clients simultaneously., • Translate technical SEO concepts into commercially focused recommendations., • Support upselling opportunities and contribute to client retention and growth., • Collaborate with account managers to ensure projects are delivered on time and within scope. Team Collaboration • Work closely with content writers, designers, developers, and paid media specialists., • Support junior team members through mentoring and knowledge sharing., • Contribute to internal process improvements and agency best practices. Skills & Experience Essential • 3+ years’ experience in SEO, ideally within a digital marketing agency., • Strong understanding of technical, on-page, and off-page SEO., • Experience managing multiple client accounts simultaneously., • Proven experience working with ecommerce websites and CMS platforms such as Shopify, WooCommerce, Magento, or BigCommerce., • Strong analytical skills with confidence interpreting SEO and GA4 data., • Excellent communication and presentation skills., • Experience using industry tools including:, • Google Analytics 4, • Google Search Console, • Screaming Frog, • Ahrefs, Semrush, or similar, • Looker Studio Desirable • Experience with international SEO and multilingual sites., • Familiarity with CRO principles and UX best practices., • Understanding of HTML, CSS, and JavaScript SEO considerations., • Experience supporting paid search or integrated digital campaigns., • Agency experience working across diverse sectors. What We’re Looking For • Organised and able to prioritise across multiple projects and deadlines., • Commercially minded with a focus on delivering measurable results., • Curious, proactive, and up to date with SEO trends and algorithm changes., • Comfortable working independently while collaborating as part of a wider agency team., • Someone who enjoys variety and solving different client challenges every day. Working Style • Fully remote role within the UK., • Monthly in-person meet-ups for collaboration, planning, and team socials., • Flexible working environment focused on outcomes and performance

Job Title: Inventory Manager Reporting to: Operations Director Location: Head Office, White City Place, West London Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role: As Inventory Manager, you will be the backbone of our inventory operations. In a fast-paced fashion environment, you are not just managing physical products: you are the guardian of data integrity across our entire ecosystem. You will ensure that every SKU - across multiple collections, sizes, and colourways – is accurately reflected across our ERP, e-commerce platform, 3rd Party Warehouse Management, and Point of Sale (POS) systems. Partnering with key stakeholders in Merchandising, Retail, Finance and IT teams and our 3PL, you will report directly into the Operations Director with a dotted line into the Director of IT & Systems. This role requires both retail and warehouse experience. It is Head Office based and there are currently no direct reports into this role. Responsibilities: Inventory Management & Stock Accuracy • Support and maintain exceptional stock accuracy across warehouse and retail locations, aiming for 98%+ accuracy., • Manage the full stock lifecycle including deliveries, returns, transfers, markdowns, write-offs, code changes and end-of-season clearance activity., • Coordinate and lead quarterly retail stock takes, weekly cycle counts, warehouse PI counts and annual audits., • Investigate and resolve stock discrepancies quickly and accurately across stores, warehouse and head office., • Produce regular reporting on stock accuracy, stock loss and inventory discrepancies. Systems & Data Integrity • Act as a key user across inventory systems, understanding stock movement between e-commerce, ERP and warehouse platforms., • Perform reconciliations to ensure stock is accurately reflected across all business systems., • Troubleshoot stock and systems issues, identify root causes and support process improvements., • Generate detailed inventory and stock reports using Excel and BI tools to support Retail, Buying and Merchandising teams. Compliance & Loss Prevention • Monitor shrinkage, damages and faulty stock across stores and third-party warehouses., • Identify trends, risks and opportunities to improve stock control processes., • Support fraud prevention through reporting, checks and investigations., • Help establish and maintain robust stock processes across warehouse, retail and head office operations. Skills: • Experience within a stock control or inventory-focused role, ideally within fashion, retail, warehouse or luxury environments., • Strong experience working with ERP systems such as Microsoft Dynamics and warehouse management systems (WMS)., • Advanced Excel skills with confidence handling large datasets and identifying trends or anomalies., • Highly analytical with a naturally investigative mindset and strong problem-solving ability., • Excellent attention to detail with a clear understanding of the importance of inventory accuracy within retail., • Comfortable working within a fast-paced environment and able to adapt quickly to changing priorities., • Strong communication skills with the ability to translate data into clear, actionable insights for both operational and senior stakeholders., • Proactive, organised and confident working cross-functionally across warehouse, retail and head office teams. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gend er, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

National Account Manager (UK) About the Company Our client is a globally recognised consumer technology business with a reputation for delivering innovative, market-leading products that enhance everyday life. Operating across multiple international markets, the company continues to invest heavily in product innovation, retail partnerships, and customer experience, creating exciting opportunities for ambitious sales professionals to contribute to its ongoing growth. As part of its UK expansion strategy, the business is seeking a commercially driven National Account Manager to strengthen relationships with key retail partners, increase market share, and drive sustainable sales growth across a portfolio of premium consumer technology products. The Opportunity This is a highly visible role within the UK commercial team, offering the chance to work with some of the country's leading retail accounts. The successful candidate will be responsible for developing strategic partnerships, delivering commercial plans, and ensuring best-in-class execution across retail channels. The position combines account management, business development, retail execution, and training responsibilities, making it ideal for someone who enjoys building relationships, identifying growth opportunities, and influencing commercial outcomes. Working closely with internal teams including Marketing, Supply Chain, Finance, and Product Management, you will play a pivotal role in ensuring successful product launches, promotional activities, and retail initiatives across the UK market. Key Responsibilities Account Management & Business Development • Build and maintain strong relationships with key retail partners at both head office and store level., • Develop and implement strategic account plans designed to maximise revenue, profitability, and market share., • Identify new business opportunities within existing and prospective retail partners., • Lead commercial negotiations relating to ranging, promotions, pricing, and in-store visibility., • Act as the primary point of contact for key customers, ensuring a consistently high level of service and support. Retail Execution & Field Management • Secure best-in-class in-store positioning, merchandising displays, promotional placements, and additional retail space., • Conduct regular store visits to ensure brand standards and retail execution objectives are achieved., • Monitor compliance with agreed promotional activity and provide recommendations to improve performance., • Support product launches and seasonal campaigns to maximise consumer engagement and sales results. Training & Product Advocacy • Deliver engaging product training sessions to retail staff and store management teams., • Ensure retail colleagues have the knowledge, confidence, and tools required to effectively recommend products to customers., • Act as a brand ambassador, promoting product benefits and maintaining strong awareness across retail networks. Commercial Analysis & Reporting • Analyse sales performance, market trends, and competitor activity to identify opportunities and potential risks., • Provide accurate forecasting, pipeline management, and sales reporting., • Work collaboratively with supply chain and operations teams to optimise stock levels and minimise aged inventory., • Use data-driven insights to support business decisions and improve overall account performance. Cross-Functional Collaboration • Partner closely with Marketing, Product, Finance, and Operations teams to ensure successful execution of commercial plans., • Contribute to go-to-market strategies and promotional planning., • Support trade shows, industry events, and customer meetings as required. Candidate Profile The successful candidate will be a motivated and commercially astute sales professional with a passion for building long-term customer relationships and delivering measurable business results. Essential Requirements • 3-10 years' experience in National Account Management, Key Account Management, Business Development, or Field Sales., • Experience within consumer electronics, technology, electrical retail, consumer goods, FMCG, or a related sector., • Demonstrable success managing major retail accounts and delivering sales growth., • Strong negotiation and influencing skills with experience managing commercial discussions., • Excellent communication and presentation abilities., • Strong analytical mindset with the ability to interpret sales data and market trends., • Highly organised with excellent planning and time-management skills., • Self-motivated and comfortable working autonomously., • Proficiency in Microsoft Office, particularly Excel and PowerPoint., • Full UK driving licence and willingness to travel nationally. Desirable • Experience delivering product training programmes., • Knowledge of UK retail channels and account structures., • Familiarity with CRM systems and sales reporting platforms., • Degree educated in Business, Marketing, Sales, or a related discipline.

Store Manager Manière De Voir — Oxford Street We are looking for an exceptional Store Manager to lead our retail team at our flagship store in Oxford Street. Reporting directly to the Head of Retail, you will take full ownership of the store — operationally, commercially, and from a people perspective. As a natural and inspiring leader, you will champion the brand and set the standard for excellence across every aspect of the store. You will be responsible for leading the world's first physical touch point store for Manière De Voir — our flagship location and the ultimate expression of the brand. This is a rare opportunity to shape and define what world-class retail looks like, building our reputation from the ground up and leaving a lasting mark on the industry. KEY RESPONSIBILITIES Leadership • Set the tone for the entire store — leading by example on behaviour, standards, and presentation while driving performance and personal growth across the team., • Take full responsibility for training and development: designing and delivering inspiring programmes that build product knowledge, competitor awareness, campaign understanding, and trend literacy., • Balance commercial performance with authentic, high-quality client service — holding both as equally non-negotiable., • Leverage available data to monitor live performance, identify opportunities, and consistently achieve store-wide and individual sales targets and KPIs., • Maintain deep, up-to-date knowledge of the full collection — fit, fabric, function, trims, and trend — and hold the team to the same standard., • Champion innovation and new ideas, presenting proposals to senior stakeholders with the goal of driving business growth., • Take full ownership of store operations including stock management, payroll, and P&L, optimising for efficiency and profitability., • Ensure all health, safety, and security requirements are rigorously upheld at all times. Client & Store Experience • Lead the delivery of a client experience that is engaging, emotional, and fully aligned with our hospitality guidelines — setting the benchmark for best-in-class service both in-store and remotely., • Ensure 'right product, right place, right time' through effective and proactive stock file management, maximising sales and minimising stock loss., • Maintain impeccable store standards and visual merchandising in line with brand guidelines, ensuring the store always reflects the best of Manière De Voir., • Work closely with the allocations team to manage inflow needs, analysing trends by size, colour, and silhouette to inform smart buying decisions., • Oversee the collection and accurate recording of meaningful client data throughout the journey, ensuring the CRM system is consistently maintained., • Deepen the client relationship by offering curated, insider knowledge of the local lifestyle scene — theatre, arts, dining, and more — while building a strong local network that elevates our position in the community. REQUIREMENTS • 5+ years' experience in retail management, with a proven track record in a flagship or high-profile store environment., • Demonstrable experience leading, developing, and inspiring high-performing teams., • A confident decision-maker who takes full ownership, challenges established thinking, and champions new ideas at a senior level., • Commercially astute with a strong understanding of P&L, KPIs, and retail operations., • Style-conscious fashion enthusiast with exceptional knowledge of the industry and a genuine passion for product., • Proven track record delivering world-class client experiences., • Strong entrepreneurial mindset with a personal drive to build something exceptional., • Highly self-motivated, composed under pressure, and able to lead others through change., • Exceptional attention to detail and a quality-first approach in everything you do., • Proficiency in Microsoft Office. SALARY - Competitive