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Commercial Finance Manager | High - Growth Consumer South West London (Hybrid) | Permanent Up to £75,000 + Bonus + Benefits We're partnering with an exciting, high-growth company to appoint an experienced Commercial Finance Manager into a high-impact role supporting the wider business. This is a brilliant opportunity to join a fast-paced, entrepreneurial environment where the culture is collaborative, down to earth and refreshingly non-corporate. The teams are genuinely supportive, hands-on and solutions-focused people, get stuck in and make things happen. Reporting into senior finance leadership, this role sits at the heart of commercial decision-making across retail and e-commerce performance. The Opportunity The purpose of this role is to provide high-quality commercial finance support to the business, helping teams understand performance, optimise profitability and make better-informed decisions. You'll be responsible for building and maintaining insightful financial models, delivering meaningful analysis and partnering closely with stakeholders across trading, buying, merchandising and e-commerce. This role would suit someone who enjoys pace, ownership and working closely with the business rather than sitting purely in the numbers. Key Responsibilities Business Partnering & Performance • Act as a trusted finance partner across all departments and build strong relationships, • Provide the right balance of support and constructive challenge to drive performance, • Deliver clear, actionable insight to senior stakeholders, • Prepare and track KPIs to optimise key business drivers, • Attend weekly trading meetings and translate performance into forward-looking actions Planning & Forecasting • Play a lead role in budgeting and reforecasting cycles, • Manage and evolve financial planning models, • Monitor weekly performance and assess impact on forecast, • Support scenario planning in a fast-moving trading environment Commercial Analysis • Deliver sales and margin variance analysis, • Partner closely with Buying and Merchandising to drive efficiencies, • Lead CAPEX forecasting, reporting and post-investment reviews, • Produce robust financial appraisals to support decision-making Team Leadership • Support, coach and develop a team of three direct reports, • Foster a positive, collaborative team environment What We're Looking For • Fully Qualified Accountant (ACA / ACCA / CIMA), • Proven experience in a commercial finance or business partnering role, • Retail, consumer or multi-site experience highly beneficial, • Strong financial modelling and Excel capability, • Confident communicator able to influence non-finance stakeholders, • Highly organised with strong attention to detail, • Comfortable working in a fast-paced, evolving environment We're looking for someone who is: • Commercially curious and proactive, • Down to earth and approachable, • Comfortable rolling their sleeves up, • Calm and solutions-focused under pressure, • A natural relationship builder, • Happy in a fast-moving, less corporate culture, • Someone who gets stuck in and just makes things happen What's On Offer • Hybrid working, • Strong staff discount, • Real exposure to senior stakeholders, • Supportive, friendly and high-performing team, • Genuine opportunity to add value and make an impact If you're a commercially minded finance professional who enjoys pace, ownership and working closely with the business we'd love to hear from you. BH36291

The Company: An exciting opportunity for an experienced Wholesale Merchandiser to join an established supplier and wholesaler to various retailers in both the UK and Europe. This is an interesting and dynamic role which requires the ability to be on task and flexible therefore you will need to be an excellent communicator who is extremely well organised with the proven ability to pay close attention to detail. The Role: Reporting to the Merchandising Manager. Independently manage critical path for own labels of the company. Liaising with the buying and planning departments on seasonal buying plans and following through with suppliers on the production process. Liaising with suppliers/factories to obtain confirmation on delivery dates, costs and any other related queries. Following the whole process through as required from placing orders, dealing with MOQ’s, production to the shipment of stock. Skills Required: A minimum of 2 years experience gained in the same role is essential. Strong merchandising background. Understanding of design and development processes from inception to production. Strong numerical and analytical skills. Excellent organisational skills with the proven ability to multi task with high degree of accuracy and attention to detail. Commercial awareness. Ability to work with deadlines and prioritise work. Self-motivated and able to work well under pressure. Knowledge of Excel and MS Office. Confident and assertive.

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless - and we guarantee our results every time. From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we’re your people. Our Client Our client is one of the UK’s fastest-growing beauty retail businesses, operating within a highly trend-driven and culturally influential category. Since launching as an e-commerce-first business in 2019, the brand has rapidly scaled its omnichannel presence, building a loyal customer community and a strong reputation within the beauty and skincare space. Working directly with globally recognised international beauty brands, the company combines a highly entrepreneurial environment with a collaborative, relationship-led culture. With a relatively flat structure and direct exposure to founders and senior leadership, this is an opportunity to make a genuine commercial impact within a fast-moving and culturally dynamic business. Overview We are seeking a commercially driven Buying Manager to lead a growing Buying function within a fast-paced beauty retail environment. Reporting directly into the CEO, this is a highly strategic and visible position responsible for overseeing the Buying team, managing key supplier and brand relationships, driving commercial negotiations, and ensuring smooth execution across product launches, trading performance, and stock management. The successful candidate will combine strong commercial acumen with exceptional relationship-building skills, balancing a commercially firm approach with a highly collaborative and culturally aware communication style. This role is particularly suited to someone who thrives in entrepreneurial businesses, enjoys mentoring and developing teams, and has a genuine interest in beauty, skincare, and emerging international consumer trends. Key Responsibilities Buying Leadership & Team Development Lead, coach, and develop a growing Buying team across varying levels of seniority, creating structure, accountability, and clear commercial direction. Act as a hands-on leader who can support junior team members while building a high-performing and collaborative team culture. Provide clear guidance and prioritisation across categories, launches, and supplier relationships within a fast-paced environment. Category Strategy & Commercial Performance Work closely with Merchandising and senior leadership to develop commercially strong category plans aligned with customer demand, market trends, and business growth objectives. Monitor trading performance across sales, margin, stock flow, and promotions, identifying opportunities and risks to maximise category performance. Support strategic commercial decision-making through strong analytical reporting and performance insight. Supplier & Brand Relationship Management Build and manage strong long-term relationships with international brand partners, maintaining regular communication around performance, launches, growth opportunities, and commercial strategy. Lead supplier negotiations across margins, exclusivity agreements, promotional support, and long-term partnership terms. Manage key and priority accounts, ensuring strategic focus and strong commercial execution across all launches and campaigns. Product Launches, Contracts & Operations Oversee product launch critical paths, ensuring smooth onboarding, launch readiness, stock flow, and delivery timelines. Lead contract review and renewal processes, ensuring agreements support wider commercial and operational objectives. Work closely with internal stakeholders across Merchandising, Marketing, Supply Chain, and Retail Operations to ensure seamless execution across launches and trading activity. Support supplier understanding of UK compliance and labelling requirements to ensure products are market-ready prior to launch. Reporting & Cross-Functional Collaboration Produce and present regular trading and performance reports to senior leadership, highlighting key commercial insights, risks, and opportunities. Act as a key commercial partner across the wider business, strengthening collaboration between Buying, Merchandising, and operational teams. Qualifications Experience: Minimum 4+ years’ experience within Buying, Category Management, or Commercial roles across beauty, skincare, wellness, or fast-paced consumer retail. Leadership: Proven experience managing and developing buying or commercial teams within a high-growth environment. Commercial Acumen: Strong negotiation capability with experience managing margins, supplier terms, exclusivity discussions, and commercial partnerships. Relationship Management: Exceptional relationship-building skills with the ability to communicate confidently yet diplomatically with both internal stakeholders and external brand partners. Analytical Skills: Strong commercial and analytical mindset with the ability to interpret sales performance, trading data, and category trends. Organisation: Highly organised with the ability to manage multiple priorities, launches, deadlines, and supplier relationships simultaneously. International Exposure: Experience working with international suppliers or global brands is highly advantageous. Cultural Awareness: Exposure to Korean culture, international beauty brands, or Asian consumer markets would be highly beneficial. Korean language skills are advantageous but not essential. Core Competencies Commercially Savvy: Understands how to balance strong commercial decision-making with long-term relationship management and customer demand. Culturally Aware: Appreciates the importance of communication styles and relationship dynamics within international supplier partnerships. Relationship-Led: Builds trust quickly and maintains collaborative, respectful, and productive supplier and stakeholder relationships. Hands-On Leader: Comfortable operating within a relatively flat business structure with direct exposure to senior leadership and founders. Entrepreneurial Mindset: Thrives in fast-paced, evolving environments where agility, ownership, and initiative are highly valued. Trend Conscious: Passionate about beauty, skincare, and emerging global consumer trends, with a strong awareness of market developments. Additional Information Salary: up to £50,000 depending on experience. Location: London - full-time office-based role. Perks & Benefits Employee discount across online and retail channels Company pension scheme Casual and collaborative working environment Strong opportunities for professional growth and development Direct exposure to founders and senior leadership Opportunity to make a visible impact within a rapidly scaling business Why Join? This is a unique opportunity to join one of the UK’s most exciting and fastest-growing beauty retail businesses at a pivotal stage of expansion. You will have genuine ownership, significant commercial influence, and the chance to shape strategic brand relationships within a highly engaged and globally influenced consumer category. Working directly alongside founders and senior leadership, you will play a key role in scaling both the Buying function and the wider commercial success of the business. If you enjoy entrepreneurial environments, relationship-led commercial roles, and the opportunity to combine strategic thinking with hands-on execution, this is an exceptional opportunity to make a meaningful impact within a rapidly growing business.

Luxury Brand - Clothing Senior Planning Manager (Merchandising) Location: London (Hybrid) Salary: Competitive + Bonus + Benefits We are seeking a highly commercial, detail-driven Senior Planning Manager (Merchandising) - lead the strategic planning and execution of a blended category. This is a pivotal role responsible for driving profitability, curating a world-class product assortment, delivering for this highly regarded Luxury Fashion and Lifestyle Brand Key Responsibilities • Develop and execute seasonal merchandising strategies that align with brand positioning and financial targets, • Own the assortment planning process, ensuring a balanced and commercially viable product mix, • Analyse sales performance, market trends, and customer insights to inform buying and merchandising decisions for retail and ecommerce channels, • Partner closely with Buying, Design, Retail, and E-commerce teams to ensure cohesive product storytelling and delivery, • Manage stock levels, forecasting, and inventory flow to optimise sell-through and minimise markdowns, • Lead pricing architecture and promotional strategies while maintaining brand integrity, • Monitor competitor activity and emerging luxury trends to identify opportunities for growth, • Build and mentor a high-performing merchandising team Key Requirements • Proven experience in merchandising within luxury or premium / menswear is an advantage but not essential, • Strong commercial acumen with a track record of delivering sales and margin growth for retail and ecommerce, • Advanced analytical skills with the ability to translate data into actionable insights, • Exceptional understanding of luxury customer behaviour and market dynamics, • Strong leadership and stakeholder management skills, • Highly organised with the ability to manage multiple priorities in a fast-paced environment, • Passion for menswear, craftsmanship, and luxury retail Whats on Offer • Opportunity to shape and lead a key category within a world renowned luxury brand, • Collaborative, creative, and high-performance working environment, • Career progression and professional development opportunities This is a permanent role Open to all applicants with full UK working rights in place currently - no sponsorship or relocating for this hire. CVS TO Hannah@neonsearch.co.uk neonseach.co.uk

Are you an experienced Studio Styling Manager or Senior Stylist looking for your next challenge? We have an exciting opportunity to join Fenwick’s Photo Studio team at our Brent Cross store, leading the styling function within a fast-paced, high-volume studio environment and helping to shape the future of our digital content offering. Please note that this is a fully on-site role based in our in-house Photo Studio at our Brent Cross store. When you join Fenwick, you’ll receive: • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • 33 days annual leave (inclusive of Bank Holidays), • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • A buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year., • ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products., • WeCare -24/7 GP, wellbeing advice & support service. About the Role As Studio Styling Manager, you will lead the styling team within Fenwick’s digital photo studio, ensuring the delivery of consistently high-quality, commercially relevant and brand-aligned content across all digital channels. Sitting within the Brand Strategy team, you will be responsible for translating seasonal campaigns, customer insights and trend direction into compelling imagery whilst ensuring operational excellence across a high-volume production environment. This role combines creative leadership with strong studio management. Working closely with Photography, Production, Buying, Digital and Brand teams, you will oversee styling execution across model and still-life shoots, ensuring consistency, accuracy and efficiency throughout the production process. You will be comfortable making decisions in a fast-moving environment, balancing creative ambition with the realities of deadlines, resource planning and workflow management. A key focus of the role will be leading, developing and motivating the styling team. You will set clear standards, establish best practices and ensure the team is equipped to deliver against ambitious production targets without compromising quality. You will also play an important role in driving continuous improvement within the studio, identifying opportunities to enhance processes, productivity and output. What we are looking for in a candidate... • Strong portfolio demonstrating studio styling with clear brand consistency across digital, ecommerce, and/or commercial imagery., • Proven experience working in a fast-paced, in-house photo studio environment., • Significant experience in fashion styling, with experience leading or managing a styling team within a retail, fashion or e-commerce environment., • Proven experience delivering high-quality e-commerce styling within a premium or luxury retail setting, • Strong understanding of product presentation, visual storytelling and commercially effective styling., • Experience translating creative direction and brand vision into consistent styling execution., • Demonstrable knowledge of fashion brands, trends and customer expectations., • Experience working collaboratively with Creative, Photography, Production, Buying, Trading and Marketing teams., • Strong people management skills, with experience coaching, developing and motivating teams., • Excellent organisational, planning and prioritisation skills within a fast-paced production environment., • Strong communication and stakeholder management skills. About Fenwick Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey, looking towards a future that is every bit as bold and brilliant as what has gone before. We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

The Brand This is an opportunity for an ambitious Ecommerce Trading Manager to join one of the UK's most admired consumer brands; a business that has built a loyal following through creativity, innovation and an unwavering focus on customer experience. With a strong digital presence, exciting growth plans and a culture that empowers people to make a genuine impact, this is the perfect environment for an Ecommerce Trading Manager looking to take their career to the next level. Combining heritage with a forward-thinking mindset, the business continues to invest heavily in ecommerce, creating an exciting platform for growth and innovation. The Role As Ecommerce Trading Manager, you'll sit at the heart of a high-performing digital team, owning the commercial success of a thriving online business. The Ecommerce Trading Manager will be responsible for driving revenue growth, optimising customer journeys, shaping trading strategy and ensuring every onsite touchpoint delivers a best-in-class experience. Working cross-functionally with marketing, merchandising, optimisation and creative teams, you'll transform data and customer insight into commercial opportunities, influencing key decisions and playing a pivotal role in the future success of the digital channel. The Person To succeed as an Ecommerce Trading Manager, you'll be a commercially driven ecommerce professional with a passion for trading, performance and customer experience. The ideal Ecommerce Trading Manager will combine strong analytical capability with strategic thinking, using data to uncover opportunities and drive meaningful results. You'll be naturally curious, highly collaborative and thrive in a fast-paced environment, bringing the confidence to challenge convention, influence stakeholders and continuously raise the bar across every aspect of the ecommerce journey.

Senior Merchandiser / Merchandising Manager Luxury Brand | Central London | Up to £72,000 + Generous Package Hybrid Fella & Jones are delighted to be partnering with a renowned luxury brand on the search for a Senior Merchandiser / Merchandising Manager to join their growing team in London. This is a pivotal role within the business, with a strong focus on planning, forecasting, and trading across both retail stores and e-commerce. The successful candidate will play a key role in driving commercial performance, optimising stock levels, and supporting strategic business growth through data-led decision making. Working closely with senior leadership, you will oversee seasonal forecasting, trading analysis, inventory management, and assortment planning to ensure a balanced and profitable product offering across all channels. Key Responsibilities • Lead planning and forecasting strategies across stores and online channels., • Analyse sales performance, customer demand, and market trends to drive trading decisions and maximise profitability., • Own weekly and seasonal trade reporting, forecasting, and stock management., • Manage inventory levels, replenishment, allocations, and continuity lines to optimise sell-through., • Identify commercial opportunities and risks, providing strategic recommendations to senior stakeholders., • Support long-term financial planning and performance forecasting across the business. What We’re Looking For • 5+ years’ experience within merchandising in luxury, premium fashion, or lifestyle retail., • Strong planning, forecasting, and trading experience across retail and e-commerce., • Highly analytical with excellent numerical and advanced Excel skills., • Commercially astute with strong financial acumen and stock management expertise., • Confident communicator with the ability to influence stakeholders at all levels. An exceptional opportunity for an ambitious merchandising professional looking to join a highly regarded luxury business in a commercially influential role. Apply via Linkedin or contact the Fella & Jones team directly for more information at contact@fellaandjones.com

DTC -Ecommerce Coordinator (EU) Industry: Designer Toys and Collectible Pieces Location: Canary Wharf, London Job Type: Full-time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross-border e-commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property-themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property-themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high-potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit www.popmart.com and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to both company and individual performance, • 25 days of annual leave, in addition to bank holidays, • 4x life insurance, together with group medical and travel insurance, • A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers, • Training and development programmes, together with regular team events that encourage learning, collaboration, and celebration The Role and Candidate We are seeking an DTC -Ecommerce Coordinator (EU) to support the day-to-day trading and optimisation of POP MART's European direct-to-consumer eCommerce business. Reporting to the Ecommerce & Digital Manager, this role sits at the heart of our EU eCommerce operation and will work closely with cross-functional teams including Merchandising, Supply Chain, Marketing, Customer Service, Product, and Technology. This is a hands-on, high-visibility role for someone who enjoys working across trading, content, analytics, and customer experience. You will help ensure our websites deliver best-in-class customer journeys, support successful product launches, and contribute to the continued growth of POP MART's online presence across Europe. The successful candidate will be highly organised, detail-oriented, commercially minded, and passionate about creating exceptional digital experiences within a fast-paced, product-led environment. Responsibilities Site Trading & Merchandising • Execute weekly product launches across EU eCommerce sites, including product page setup, homepage updates, campaign assets, and content publishing, • Conduct regular site audits and quality assurance checks to identify and resolve customer-facing issues, • Coordinate creative asset delivery with internal and global teams to ensure timely campaign execution, • Support localisation initiatives across key European markets including Germany, France, Italy, Spain, and future expansion markets, • Maintain accurate and consistent product information, content, and merchandising across all regional websites Site Optimisation & Customer Experience • Identify customer journey friction points and contribute to ongoing website optimisation initiatives, • Support A/B testing and conversion rate optimisation (CRO) activities, • Collaborate with Product and Technology teams on new feature releases, platform enhancements, and user experience improvements, • Monitor competitor activity and industry best practices to identify opportunities for continuous improvement Cross-Functional Collaboration • Work closely with Merchandising teams to identify inventory risks and support launch planning, • Coordinate with Supply Chain teams to ensure fulfilment readiness during launches, promotions, and peak trading periods, • Provide Marketing teams with accurate product and campaign information for all customer-facing channels, • Partner with Customer Service teams to resolve operational issues and escalate recurring customer concerns appropriately CRM & Customer Engagement • Support the execution of email marketing and push notification campaigns aligned to the trading calendar, • Assist with audience segmentation, campaign scheduling, content QA, and GDPR-compliant consent management, • Monitor campaign performance and contribute insights for optimisation and future planning Data & Reporting • Monitor key eCommerce performance metrics using GA4 and internal reporting tools, • Produce weekly and monthly performance reports covering sales, traffic, conversion, and customer behaviour, • Identify trends, risks, and opportunities through data analysis and provide actionable recommendations, • Support ad hoc reporting and business analysis projects as required SEO, Content & Localisation • Coordinate localisation of product descriptions, website content, metadata, and user interface text across European markets, • Conduct quality assurance reviews to ensure content accuracy, consistency, and brand alignment, • Support SEO and Answer Engine Optimisation (AEO) initiatives to improve organic visibility and discoverability Required Qualifications • Bachelor's degree in Marketing, Business, eCommerce, Digital Commerce, Retail Management, or a related discipline, • 1–3 years of experience in eCommerce, digital trading, online merchandising, digital marketing, or a related field, • Experience using Google Analytics 4 (GA4) or similar web analytics platforms, • Strong analytical skills with the ability to interpret data and translate insights into actions, • Excellent attention to detail and commitment to maintaining high standards of accuracy, • Strong organisational and project management skills with the ability to manage multiple priorities simultaneously, • Effective communication and stakeholder management skills, • Proactive, collaborative, and solution-oriented approach to problem-solving Desirable but Not Essential • Experience working with CRM platforms such as Klaviyo or similar email marketing tools, • Exposure to A/B testing, conversion rate optimisation (CRO), or customer experience initiatives, • Experience using reporting tools such as Power BI, Looker Studio, or Tableau, • Knowledge of content localisation and multi-market eCommerce operations, • Experience within retail, consumer products, collectibles, lifestyle, fashion, or entertainment industries, • Passion for designer toys, collectibles, creator culture, gaming, or pop culture brands, • Additional European language skills would be advantageous Apply If you are excited to be part of POP MART's journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Visual Merchandiser | Massimo Dutti | UK (Store-based) About us Inditex is a global fashion retail group behind brands including Zara, Massimo Dutti, Pull&Bear, Bershka, Stradivarius, Oysho, Lefties and Zara Home. We bring trend-led product to customers at pace, powered by creativity, strong store teams and a relentless focus on doing things better every day. Massimo Dutti represents elevated, contemporary style—defined by quality, timeless design and a premium in-store experience. Our stores are curated spaces where product storytelling, detail and service standards truly matter. The role As a Visual Merchandiser at Massimo Dutti, you’ll bring our collections to life in-store—balancing brand DNA, trend awareness and commercial performance to create an inspiring environment for customers. Reporting to the General Manager and Deputy Manager, you’ll work closely with the store team to deliver exceptional presentation and a premium customer journey. This is a full-time position requiring full flexibility, including evenings and weekends, with occasional early starts for deliveries and visual changes. What you’ll be doing • Using commercial and product data to spot opportunities and improve store results., • Owning the store’s visual and commercial execution, ensuring displays feel elevated, current and customer-focused., • Delivering VM in line with brand and company guidelines, adapting quickly while staying true to Massimo Dutti standards., • Leading with a high standard of customer service on the shop floor—supporting the team to deliver a premium customer experience that reflects the Massimo Dutti brand., • Being a positive ambassador for our sustainability initiatives in store., • Keeping calm under pressure, staying organised, and prioritising brilliantly—especially during peak trading, deliveries and changeovers. What you’ll bring • Previous visual merchandising experience in fashion retail., • Strong commercial awareness and confidence working with KPIs., • Comfortable using reports/tools to inform decisions and follow up performance., • Strong understanding of Massimo Dutti’s DNA and product, plus awareness of current market trends. The mindset we love You’re empathetic, reliable, and customer-focused, with the right mindset to stay calm and effective in a fast-paced store environment. You’re adaptable, resilient, and you take pride in doing things properly—especially when it’s busy. What we offer • Competitive salary, • 25% staff discount, • More4Less benefits scheme, • Refer a Friend programme, • Internal promotion opportunities Inclusion We’re committed to an inclusive recruitment process and can provide adjustments for people with disabilities or long-term conditions. Apply now and help shape the Massimo Dutti experience—through visual storytelling, commercial impact, and exceptional service.

Please note that only current university students who are required to complete a placement year as part of their course are eligible for this placement opportunity. Job Title: Studio Intern Reporting To: Studio Manager Location: Hammersmith, London Placement: 12-month placement, with the anticipated start date of July 2026 Company Overview: Victoria Beckham Ltd offers a selection of work placement opportunities for those currently studying at university and looking to gain experience in the Fashion Industry. The placements we offer provide a varied and tangible learning experience that can be applied to roles in the future and support the university learning experience. Role Overview: Suited to a talented and dynamic student who is passionate about learning more about the operations of a busy Fashion Studio. An exciting opportunity to work within a function that is at the centre of the business and supports the building of both the RTW and Accessories collection from initial designs to production launch. The Duties: • Help Support Studio Manager in smooth running of the studio, • Assist in Vintage Rental management, including liaising with external vendors, booking appointments, tracking bought and rented vintage and making returns within a timely manner, • Assist Merchandising and Design teams during JOOR Styling and Shoot, • Assist Studio Manager in organising seasonal look-book Shoot and Paris Runway, • Shows in partnership with Brand Communication Team including shipping paperwork, set up, team communications, travel and hotel bookings as required, • Making sure fit room is clean and tidy and ready for meetings, • Occasional runner duties, • Ad hoc assistance where necessary to support teams, • Taking stock of stationary/snack cupboard and replenishing as necessary, • Taking lead on model bookings, castings and budget for fit models, overseen by the Studio Manager, • Helping the Studio Manager with day-to-day coordination between teams, • Admin support including raising POs, booking couriers, • Assist in organising catering for styling days in partnership with business support office., • Support Studio Manager in tracking special projects and capsule collections from request to launch Essential Skills: • Excellent Organisational Skills, • Familiar with Microsoft Word, PowerPoint and Excel, • Strong communication (written and verbal) and people skills, • Personable and approachable, • Proactive attitude and problem-solving abilities, • Self-motivated and remains calm under pressure, • Currently enrolled as a university student, pursuing a degree in Fashion Management, or related field. Please ensure you have fully read and understood the requirements before applying for this position. Internships at Victoria Beckham are only open to candidates who are currently enrolled in a full-time, higher education course. If you are not currently a student, you are not eligible to apply for this position.

Digital & Agentic Commerce Consultant Location: London Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song As an ECommerce Consultant: We are entering an exciting era of agentic commerce — where AI agents, autonomous search, and intelligent consumer experiences are beginning to reshape how people discover, evaluate, and buy. We are looking for consultants who are energized by this shift and want to be at the forefront of defining what it means for our clients. We are seeking an experienced professional with expertise in ecommerce transformation and commerce operations, with a focus on digital commerce, go-to-market strategies, direct-to-customer growth, channel strategy, and commerce operating model design. A working understanding of the agentic commerce landscape and hands-on curiosity with AI tooling are central to this role. You are a problem solver with strong delivery experience in industry or consulting, comfortable working in fast-paced, agile environments. You are a trusted advisor, facilitating workshops, developing business recommendations, and building business cases — including for AI and agentic commerce capabilities. Responsibilities: • Contribute to ecommerce and digital commerce transformation programs, including current state assessments, target state design, and operating model transformation, on complex client engagements., • Understand client needs and develop tailored solutions that help clients advance their ecommerce, commerce operations, and commerce technology capabilities., • Build trusted relationships with clients, facilitating workshops and translating technology choices into clear commercial recommendations., • Analyze and synthesize commerce technology needs, drawing on knowledge of commerce platforms, PIM, search and merchandising, CRM, CDP, loyalty programs, and MarTech solutions., • Drive delivery of commerce projects end-to-end, including planning, quality assurance, and go-live, • Adopt and apply AI tooling as a core part of day-to-day working — including LLMs, vibe coding, and emerging agentic tools — to enhance the quality and pace of delivery. Required experience: • Either in a consulting role with significant ecommerce exposure, or in an industry commerce role (e.g. ecommerce, trading, merchandising, commerce operations)., • Strong understanding of ecommerce strategy, digital commerce platforms, go-to-market strategies, and commerce operating model design., • Understanding of commerce operations — how ecommerce businesses are run day-to-day, including trading, fulfilment, merchandising, and the interplay between technology and operations., • Solid grasp of the commerce technology landscape, including commerce platforms, PIM, search and merchandising, and how these connect to CRM, CDP, and MarTech solutions., • Demonstrable interest in agentic commerce and AI — through strategic work, POCs, independent learning, or a developed point of view on how AI agents and agentic search will reshape commerce., • Active day-to-day use of AI tooling — including LLMs and emerging development tools — as part of how you already work., • Strong communication and interpersonal skills, including storytelling for executive audiences and the ability to engage diverse and senior stakeholders. Preferred experience: • Familiarity with agentic commerce concepts and the emerging landscape — including Generative Engine Optimisation (GEO), Answer Engine Optimisation (AEO), AI-native search, LLM-powered applications, and brand or consumer-facing agents., • Hands-on experience with AI and agentic platforms — such as Google Gemini/GCEX, OpenAI Agent SDK, n8n, LangGraph, Microsoft Agent Foundry, or AWS Bedrock, • Experience across the commerce technology ecosystem, including one or more of: commerce platforms (Salesforce Commerce Cloud, Commercetools, Shopify, BigCommerce), search and merchandising (Algolia, Bloomreach, Elasticsearch), or PIM and content management (Salsify, Akeneo, Contentful, Adobe Experience Manager). What we'll give you... A thriving career with the chance to learn from passionate, talented colleagues and mentors. Exciting and varied client work with as much opportunity as you can handle. And a hugely sociable team to get to know. Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: • Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice., • Family-friendly and flexible working policies., • A range of generous Parental Leave offerings., • Attractive pension plan with financial wellbeing support and resources., • Private healthcare insurance plan and Mental Wellbeing support., • Employee Assistance Program, Career Development and Counselling. Please note that with all of our roles, you should expect some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Application Deadline: Ongoing Accenture reserves the right to close the role, at any time.

Hayley Menzies | Chelsea, London Hayley Menzies is a female-founded British fashion brand celebrated for its distinctive knitwear, bold prints, and effortless approach to modern luxury. Inspired by British heritage and a spirit of creativity, we design collections that empower women to express their individuality with confidence. As we prepare to open our new boutique in Chelsea's vibrant creative quarter, we're looking for a passionate and dynamic Style Advisor to join our small but mighty team. This is more than a retail role. It's an opportunity to become part of an independent British brand at an exciting moment of growth, helping to shape a beautiful new store while creating memorable experiences for our community of loyal and new customers alike. We're looking for someone who loves fashion, has a strong sense of personal style, and genuinely enjoys building relationships. Experience is important, but personality, enthusiasm, and a positive, can-do attitude are equally valued. As a Style Advisor, you will be at the heart of the customer journey, delivering a highly personalised and elevated shopping experience. You'll combine styling expertise with exceptional customer service, helping clients discover pieces they love while building long-lasting relationships with the brand. You'll also play a key role in bringing the Hayley Menzies world to life through visual merchandising, creative window displays, and supporting the launch of our exciting new Chelsea boutique. We will also be hosting regular customer events and private shopping evenings, creating intimate and inspiring experiences that deepen client relationships and celebrate the brand community. • 3+ days per week (flexible scheduling discussed during interview stage) Customer Experience & Styling • Deliver exceptional customer service at every touchpoint, • Provide personalised styling advice that reflects each customer's individual style, • Host private shopping appointments and styling consultations, • Support and host customer events and private shopping evenings, • Build strong client relationships through proactive clientelling, • Create a welcoming and elevated boutique experience, • Support community-building initiatives and in-store events, • Act as a passionate brand ambassador for Hayley MenziesVisual Merchandising & Store Presentation, • Support visual merchandising throughout the boutique, • Help create inspiring product displays and seasonal storytelling moments, • Assist with changing and maintaining shop windows, • Ensure the store is beautifully presented at all times, • Contribute creative ideas that enhance the customer experience and reflect the brand aestheticBoutique Operations, • Support the Store Manager in the smooth day-to-day running of the boutique, • Assist with daily store operations and administrative tasks, • Help maintain stock accuracy and organisation, • Support the delivery of commercial and sales objectives, • Work collaboratively with the wider team to ensure operational excellence, • Take ownership of responsibilities and contribute to the overall success of the storeNew Boutique Opening, • Support the transition into our new Chelsea location, • Assist with store set-up, merchandising, and launch preparations, • Help create a warm, inviting, and inspiring destination for our customers, • Play an active role in establishing the culture and customer experience of the new boutique from day oneAbout You, • Passionate about fashion and personal styling, • Naturally confident, engaging, and customer-focused, • Strong personal style and appreciation for luxury retail, • Creative with an eye for visual presentation and detail, • Excited by visual merchandising and creating beautiful retail environments, • Proactive, positive, and solutions-focused, • Enjoys working as part of a close-knit team, • Takes pride and ownership in their work, • Excellent communication and relationship-building skills, • Excited by the opportunity to grow with an independent British brandWhy Join Hayley Menzies? This is a unique opportunity to join a growing female-founded fashion brand during a pivotal and exciting period. You'll be part of a supportive and creative team, helping to launch a beautiful new boutique in one of London's most exciting retail destinations. Together, we'll create a space that feels personal, elevated, welcoming, and reflective of the Hayley Menzies spirit. Benefits & Perks • Uniform allowance, • 50% staff discount, • Opportunity to be part of an exciting new store opening, • Work within a creative, collaborative, and supportive team, • Ongoing development opportunities, • Invitations to brand and community events, • Be part of a growing independent British fashion brand If you're passionate about fashion, styling, customer experience, and would love to help bring our new Chelsea boutique to life, we'd love to hear from you.

Quotacom are proud to partner with a leading global technology organisation at the forefront of digital transformation in the retail sector. Their cutting-edge IoT and SaaS solutions enable retailers to optimise in-store operations, enhance efficiency, and deliver exceptional customer experiences through connected, data-driven technology. As part of their ambitious growth strategy, they are looking for a Solution Manager in the UK. This role has a strong focus on shelf-edge fixing systems, the physical rail structures used to support electronic shelf labels in-store. We are looking for someone with a solid understanding of these systems, particularly from an installation and practical application perspective. A background in retail merchandising infrastructure, high end in-store digital fit outs, or similar environments would be highly beneficial. Core Responsibilities • Develop and deliver in-store retail solutions tailored to customer requirements, • Own product development activity from concept through to rollout, including pricing and system updates, • Use customer feedback and market insight to refine and improve product offerings, • Act as a key point of contact for sales teams and customers on solution design and delivery, • Manage supplier relationships, including negotiations and ongoing performance management, • Oversee demand planning and stock availability to support commercial requirements, • Work closely with internal teams including sales, finance, procurement, and operations to ensure alignment, • Monitor performance, manage risks, and resolve operational issues effectively, • Support internal and external stakeholders through training and product guidance Key Skills & Experience • Background in retail solutions, merchandising systems, or operational product management, • Strong customer-facing experience with the ability to translate requirements into practical solutions, • Experience using enterprise systems (e.g. SAP or similar) for operational processes, • Strong commercial awareness with consideration for sustainability and efficiency, • Excellent communication, negotiation, and analytical skills, • Strong stakeholder management skills with the ability to influence across multiple teams If you’re passionate about technology, service excellence, and helping major retailers harness the power of connected solutions, we’d love to hear from you. Please apply with your CV as soon as possible to pia@quotacom.com and we will be in contact to discuss the opportunity in more detail. At Quotacom, we take the security and privacy of your personal data very seriously, any data we hold will be in accordance with data protection legislation. Full details of our privacy notice can be found at www.quotacom.com/privacy-notice/

About the House of Creed Founded in 1760, The House of Creed has cultivated the art of fine craftsmanship across seven generations, shaping a distinctive vision of Haute Perfumery where British tailoring meets French savoir-faire. Guided by its Art of Millésime, the finest ingredients are hand-weighed and aged in its ateliers near the Château de Fontainebleau, France. Through these meticulous steps, the House preserves and reinvents its heritage of savoir-faire, crafting timeless fragrances as a seal of elegance. About the role The Visual Merchandising Manager will play a pivotal role in bringing the brand's global visual merchandising vision to life across international markets. Acting as the primary liaison between global strategy and regional execution teams, this role combines creative design expertise with strong project management capabilities to ensure consistent, elevated, and commercially effective retail experiences. Working within a fast-paced luxury fragrance environment, the Visual Merchandising Manager will lead the development of merchandising tools, display concepts, prototypes, planograms, and implementation guidelines while supporting commercial objectives through reporting, analysis, and strategic recommendations. Key responsibilities Including but not limited to: • Develop visual merchandising concepts, displays and planograms aligned with global standards, • Create prototypes and guidelines for launches, campaigns and installations, • Translate global direction into market-ready execution plans, • Manage projects end-to-end (timelines, budgets, suppliers), • Partner with Creative, Marketing, Product and Retail teams, • Support regional teams and monitor execution consistency, • Analyse performance and provide recommendations Skills/Experiences desired • Experience in Visual Merchandising, Retail Design or Store Design within a luxury or premium brand, • Strong design capability (mock-ups, retail concepts, planograms), • Project management experience across multiple markets, • Experience managing agencies and production partners, • Commercial awareness and ability to interpret data, • Proficiency in Adobe Creative Suite and/or SketchUp, AutoCAD, Vectorworks, • Advanced PowerPoint and Excel skills, • Strong communication and stakeholder management Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Warehouse Manager – Europe Operations Industry: Designer toys and collectible pieces Location: Canary Wharf, London Travel: Biweekly travel to Belgium required Job Type: Full-time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross-border e-commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high-potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit www.popmart.com and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a rapidly growing European business at the intersection of retail, logistics, entertainment and creative culture, • Play a key role in shaping and optimising POP MART’s European distribution network during a period of significant expansion and transformation, • Work closely with teams across Logistics, Retail, Merchandising, E-commerce, Finance and IT to support business growth across multiple markets, • Gain exposure to strategic supply chain projects, warehouse optimisation initiatives and international logistics operations, • Develop your leadership skills while managing key external partners and supporting team development Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to both company and individual performance, • 25 days of annual leave, in addition to bank holidays, • 4x life insurance, together with group medical and travel insurance, • A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers, • Training and development programmes, together with regular team events that encourage learning, collaboration and celebration The Role and Candidate Reporting to the Head of Logistics, the Warehouse Manager – Europe Operations will be responsible for overseeing POP MART’s European warehousing operation, with primary responsibility for managing the company’s Regional Distribution Centre (RDC) in Belgium. This role will ensure the effective management of inbound inventory, warehousing, stock control, retail replenishment, e-commerce fulfilment and returns operations across Europe. The successful candidate will act as the key operational link between POP MART and its third-party logistics providers, driving service performance, inventory accuracy and operational efficiency. This is a highly visible role that will play a critical part in POP MART’s ongoing European logistics transformation, including the transition towards a centralised RDC model and the closure of local distribution centres across the region. The ideal candidate will be a proactive and hands-on logistics professional with strong warehouse operations expertise, proven 3PL management experience and the ability to manage multiple priorities across a complex international supply chain environment. The role also includes direct line management responsibility for a team member supporting European warehouse operations, providing leadership, coaching and development while ensuring operational excellence across the function. Responsibilities Warehouse Operations Management • Manage the day-to-day performance of POP MART’s European RDC in Belgium, ensuring efficient execution of inbound, storage, picking, packing, dispatch and returns activities, • Oversee inbound inventory flows from China into Europe, ensuring stock is received, processed and made available in line with business priorities, • Manage outbound operations supporting retail stores across Europe, including replenishment, new store openings, promotional activity and priority shipments, • Coordinate e-commerce fulfilment operations and ensure seamless service delivery through to final-mile distribution, • Monitor warehouse capacity, throughput and operational performance to support business growth and seasonal peaks, • Drive effective communication and issue resolution between internal teams and third-party logistics providers 3PL Management & Performance • Act as the primary operational contact for POP MART’s European warehouse partners, • Manage warehouse providers against agreed KPIs, SLAs and contractual commitments, • Lead regular operational review meetings and performance discussions with logistics providers, • Drive corrective action plans to address service issues, operational risks and performance gaps, • Monitor warehouse costs, service levels and operational charges to ensure alignment with budgets and expectations, • Build strong collaborative relationships while maintaining accountability for performance outcomes Inventory Control & Stock Accuracy • Oversee stock accuracy, inventory control processes, cycle counts and scheduled stocktakes, • Lead investigations into inventory discrepancies, stock variances and system-related issues, • Work closely with warehouse partners and internal stakeholders to improve inventory visibility and reporting accuracy, • Ensure robust inventory management processes are followed across inbound, storage, outbound and returns activities, • Drive continuous improvements in stock control, traceability and operational compliance Distribution Network Transformation • Support the transition towards a centralised European RDC model, • Coordinate operational activities associated with local distribution centre closures across Europe, • Work cross-functionally with Logistics, Merchandising, Finance, Tax, IT and warehouse partners to plan and execute stock transfers, • Ensure warehouse readiness, capacity planning and space utilisation support future inventory requirements, • Identify, manage and escalate risks associated with network transformation projects Cross-Functional Collaboration • Partner closely with Retail, E-commerce, Merchandising, Finance and Logistics teams to ensure stock availability and operational alignment, • Support business priorities by translating demand forecasts and operational requirements into warehouse execution plans, • Provide regular updates on warehouse performance, service levels, inventory health and operational risks, • Build strong relationships with internal stakeholders and external logistics partners across Europe Reporting & Continuous Improvement • Monitor and report on key warehouse performance indicators, including stock accuracy, inbound processing times, fulfilment performance, productivity and cost efficiency, • Analyse operational data to identify trends, opportunities and areas for improvement, • Lead initiatives focused on warehouse optimisation, process improvement and operational efficiency, • Support systems enhancements, warehouse layout improvements and capacity planning projects, • Contribute to the development of scalable logistics processes that support future business growth Required Qualifications • Minimum 8 years’ experience within warehouse, distribution, fulfilment or logistics operations, • Proven experience managing third-party logistics (3PL) warehouse providers, • Strong understanding of warehouse operations, including inbound, storage, outbound, inventory control, returns and fulfilment processes, • Experience supporting both retail distribution and e-commerce fulfilment operations, • Experience managing warehouse operations remotely and across multiple locations, • Strong analytical and problem-solving skills with the ability to investigate issues and implement corrective actions, • Excellent communication and stakeholder management skills, • Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment, • Experience managing KPIs, SLAs and operational performance metrics, • Strong knowledge of warehouse management systems (WMS) and ERP processes Desirable but Not Essential • Experience within retail, consumer goods, fashion or omnichannel environments, • Experience supporting warehouse consolidations, RDC transitions or logistics network transformation projects, • Experience with NetSuite ERP, • Understanding of European distribution networks and cross-border logistics operations, • Knowledge of warehouse automation and process optimisation initiatives If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

We are seeking a commercially driven Senior Ecommerce Trading Manager to lead the end-to-end digital customer journey for a major footwear brand, operating at significant ecommerce scale. Key Responsibilities for this role will include managing the ecommerce trading and sales performance, by owning and delivering online sales targets across all digital channels, apps, and digital concessions. Lead the overall ecommerce trading strategy to drive profitable growth, manage forecasting, reforecasting, and trading plans, identifying risks and opportunities. You will oversee promotional activity, trade terms, onsite campaigns, and peak trading events. The position will work closely with buying, merchandising, marketing, and operations teams to align stock, messaging, and execution. Onsite experience, UX & customer journey experience is essential, optimising the onsite customer experience, merchandising, UX, and conversion performance. The successful candidate will have at least 5 years’ experience in ecommerce or online trading within a fast-paced retail environment, and proven experience managing onsite trading performance across multiple digital channels. You will have strong people management and team leadership experience, with exceptional commercial awareness with strong forecasting and analytical skills. Good understanding of UX/CX and how they impact conversion and revenue is a must, as are advanced Excel skills, Google Analytics, experience with VM tools and basic HTML knowledge and experience with tools/platforms such as Fredhopper / Attraqt, ContentSquare, SAP, Hybris, Shopify. In return, the company is offering a generous salar, plus a bonus scheme, pension contribution, flexi hours and many more! The roles is four days in the office and one from home. This is an opportunity to join an established retail business with ambitious growth plans, strong brand equity and a large, engaged customer base.

Role: Senior Product Manager Salary: Up to £90,000 Industry: Fashion / Ecommerce Location: Hybrid (London) – 1x per week in a London office Why join? This is a chance to own PLP/PDP end-to-end at a household-name UK fashion brand. There’s real scope to move fast, test ideas, and see your work at huge scale. You’re joining at a point where the team is rebuilding their product and so there is a strong appetite to ship, experiment, and iterate quickly. What you’ll be doing: • Owning the PDP/PLP roadmap from end to end, running structured experiments and shipping measurable improvements across conversion, AOV, returns, and page performance., • Working closely with engineering through a headless migration, leading a cross-functional squad, and presenting outcomes from digital teams right up to board level. What we’re looking for: • eCommerce experience – ideally within fashion retail. (non-negotiable), • Proven experience owning PLP & PDP (product listing page, product detail page) journeys end-to-end, with strong skills in conversion optimisation, A/B testing, merchandising logic, analytics (funnels, cohorts, AOV) (non-negotiable) If this sounds like you,send me an email with your up to date CV - louis@foundbyfew.com. Please only apply if you are based in the UK.

Job Title: Global Retail Merchandising Assistant, Footwear Location: London Department: Merchandising Reporting to: Global Retail Merchandising Manager, FTW Role Purpose: To assist the Manager of Retail Merchandising FTW, driving revenue growth and ensuring the right assortment of products are available in the collection to maximise sales and enhance customer experiences. Nature and Scope of Position: • Prepare weekly and monthly sales reporting, highlighting key performance indicators (KPIs) such as sell-through, stock cover, and best/worst sellers, • Support with the maintenance of the long-range product plan, highlighting risks and trading opportunities, • Support the preparation and planning of the footwear global core assortment across retail stores and e-commerce channels, • Collaborate with Planning team to monitor global stock levels, sell-through rates, and product performance highlighting stock movement and transfer opportunities across store network, • Support with seasonal order uploads and lead order uploads for special projects., • Working closely with Planning, S&OP, Customer Services and Production teams to ensure timely Seasonal Product launches in line with critical path and marketing activities, • Co-ordinate Seasonal feedback from Regional teams, ensuring that all market requirements are captured, • Liaise with the Global Marketing, PR, VM, CRM and Retail Training teams to ensure that they have the information they need with regards to product focus for each trading period, • Support Marketing/Press teams with regional product investments and seasonal buys for marketing campaigns, • Own sample control for the department, to support global core assortments and ad hoc requests., • Support with co-ordinating Global production pre-orders for Retail and Wholesale, • Maintain competitor awareness and monitor market trends within luxury footwear, • Provide ad hoc administrative support as needed Skills & Experience: • Previous experience in retail merchandising or buying (internship or entry-level role acceptable), • Strong analytical skills with proficiency in Excel (pivot tables, VLOOKUPs, data analysis) & PowerPoint, • High attention to detail and strong organisational skills, • Commercial awareness and a passion for luxury fashion, particularly footwear Characteristics Required: • Innovative and proactive, with a “can do” approach, • Team player with the ability to work on own initiative when required, • Thrives in a fast-paced and growing business, comfortable with change Preferred Qualifications: • Degree in Fashion, Business, Merchandising, or related field, • Experience working within a luxury or premium retail environment, • Familiarity with merchandising systems and reporting tools (eg. Power BI, SAP, PLM, FSR) Jimmy Choo Perks • 25 days holiday, • Summer Fridays, • Product Allowance and Discounts, • Exclusive Employee Sales, • Private Healthcare, • Pension and Life Insurance At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

Now Hiring: Merchandising Manager (6-Month Contract) Location: London, United Kingdom Contract: Full-time / Fixed-Term (6 Months) We are seeking a candidate who is available to start ASAP. We are partnering with a UK-based luxury brand seeking an experienced and commercially minded Merchandising Manager to support its global merchandising function. This role offers the opportunity to contribute to product strategy within a design-led environment, helping to balance creative direction with commercial performance across multiple channels. The Role As Merchandising Manager, you will support the execution of the global merchandising strategy, ensuring a balanced, commercially effective product assortment aligned with the brand’s identity and seasonal direction. You will work closely with cross-functional teams to translate performance insights into actionable merchandising decisions that support both product and business objectives. Key Responsibilities: Assortment & Product Management • Support the development and execution of seasonal assortment plans across key categories, • Work with design and product teams to provide feedback based on sales performance and customer insights, • Monitor product performance and support lifecycle management from launch through to end-of-life, • Assist in maintaining consistent pricing architecture across categories Inventory & Allocation • Support stock management across retail, e-commerce, and wholesale channels, • Assist with replenishment planning and allocation decisions based on trading performance, • Work with operations teams to ensure product availability and flow, • Help maintain accurate reporting on stock levels and sell-through performance Sales & Performance Analysis • Produce regular performance reports (weekly, monthly, seasonal), • Identify key trends and highlight opportunities or risks across categories, • Support forecasting and trading analysis in collaboration with Finance, • Assist Retail and Marketing teams with product performance insights Cross-Functional Collaboration • Work closely with Buying, Design, Retail, and Operations teams to ensure alignment, • Act as a key point of contact for day-to-day merchandising queries, • Support the implementation of merchandising strategies across channels, • Ensure consistency in product storytelling and execution Profile • 4–6 years’ experience in merchandising within a luxury or premium environment, • Strong understanding of assortment planning, retail trading, and inventory fundamentals, • Highly analytical with strong Excel and reporting skills, • Comfortable working cross-functionally in a fast-paced environment, • Strong communication and stakeholder management skills, • Detail-oriented, proactive, and commercially aware, • Experience with merchandising or ERP systems is highly desirable Why This Opportunity • Join a design-led luxury brand with a strong global presence, • Gain exposure to end-to-end merchandising strategy in a collaborative environment, • Work closely with senior merchandising leadership and cross-functional teams, • Be part of a dynamic and fast-moving luxury business environment Please apply only if you are available to start ASAP. Due to high application volumes, only shortlisted candidates will be contacted.

12-Month Maternity Cover 3or 4 days per week (negotiable) North Acton offices, hybrid working. We are looking for a creative and commercially minded Buyer to join our team on a 12-month maternity cover contract. This varied role combines: • Curating and selecting premium branded toys, books and gifting ranges, • Developing and buying a small own-brand newborn clothing collection, • Managing personalised product offerings alongside our in-house embroidery team You will take ownership of key categories, driving product selection, supplier management, range building and trading performance while ensuring all collections reflect our customer, brand positioning and commercial goals. Key Responsibilities • Curate seasonal branded and own-brand ranges, • Source new suppliers, brands and products, • Lead own-brand product development from concept to launch, • Manage pricing, margins and supplier negotiations, • Analyse sales and trading performance, • Work closely with Merchandising, Marketing, Web and Retail teams, • Coordinate personalised product offerings and workflow with our in-house embroidery team, • Attend trade fairs, supplier meetings and carry out competitor research About You • At least 3 years experience as a Buyer or Category Manager, • Strong product developer, ideally with experience working in childrenswear., • Strong commercial awareness and eye for premium product, • Organised, analytical and detail-focused, • Passion for gifting and children’s products, • Strong communication and supplier management skills Thank you for your interest and application, please be aware that only successful candidates will be contacted.

About Us Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style. The Role The Digital Merchandiser responsible for shaping the online shopping experience, ensuring that product presentation, category page sequencing, and on-site merchandising decisions are continuously optimised to maximise conversion, revenue, and customer engagement. Key Responsibilities Visual Merchandising & On-Site Product Presentation The core responsibility of this role is to curate and maintain the visual merchandising of the website, ensuring product display reflects both commercial priorities and brand aesthetic. • Own the sequencing and sorting logic of all category and collection pages, ensuring the most commercially relevant and visually compelling products are surfaced to the customer., • Execute regular merchandising updates in line with new arrivals, seasonal campaigns, promotional activity, and trade priorities., • Collaborate closely with the creative and design teams to ensure product imagery, editorial content, and on-site storytelling are aligned with the brand's visual identity., • Manage the setup and presentation of new product launches, ensuring correct attribution, imagery, copy, and categorisation across all relevant pages., • Apply best-practice merchandising rules (e.g. pinning hero products, burying low-performers, cross-linking complementary categories) to improve the overall customer journey., • Maintain consistency of presentation across device types, ensuring the experience is optimised for both desktop and mobile shoppers. Performance Analysis & Data-Led Decision Making This role requires a confident, analytical approach to interpreting product and category performance data, turning insight into action to drive commercial results. • Regularly analyse category page performance using Google Analytics and platform-native reporting tools, monitoring key metrics including conversion rate, revenue per session, bounce rate, click-through rate, and sell-through., • Build and maintain weekly and monthly merchandising performance reports, presenting findings and recommendations to the e-commerce and buying teams., • Identify underperforming products and categories and propose and implement merchandising interventions to improve visibility and conversion., • Monitor on-site search data to identify customer intent gaps and inform navigation, taxonomy, and product tagging improvements., • Work with the trading team to align merchandising decisions with stock levels, margin targets, and wider commercial objectives., • Use cohort and segment-level data to understand how different customer groups interact with category pages, and tailor merchandising accordingly. A/B Testing & Continuous Optimisation The Digital Merchandiser is expected to be an active contributor to the A/B testing programme, owning the merchandising hypothesis pipeline and acting as the domain expert for experiments within their remit. • Generate and maintain a pipeline of merchandising-focused test hypotheses — covering category page layouts, sort order logic, filter presentation, product ranking, and on-site content — for prioritisation within the broader CRO roadmap., • Define clear merchandising objectives and success metrics for each proposed experiment, working with the CRO Lead to ensure test design is statistically sound., • Actively monitor live merchandising tests, flagging anomalies or early negative signals and responding quickly where necessary., • Review and apply test results within the merchandising function, implementing winning variants and feeding learnings back into the site merchandising strategy. Skills, Tools & Qualifications The ideal candidate will bring a combination of analytical capability, commercial awareness, and creative sensibility to the role. The following experience and attributes are essential: • Proven experience in digital merchandising, e-commerce trading, or a closely related role within a fashion or lifestyle retail brand., • Hands-on proficiency with Google Analytics (GA4) including funnel analysis, event tracking, and custom reporting; Google Tag Manager experience is advantageous., • Familiarity with e-commerce platforms such as Shopify, Salesforce Commerce Cloud, Magento, or similar., • Strong Excel or Google Sheets skills for data manipulation, reporting, and trend analysis., • An eye for fashion and a strong understanding of D2C brand presentation, with the ability to balance aesthetic decisions with commercial outcomes., • Excellent attention to detail and strong organisational skills, with the ability to manage multiple workstreams simultaneously., • A collaborative, proactive communicator who can work effectively across buying, creative, marketing, and technology teams. Personal Attributes: • Commercially sharp and results-driven, • Confident decision-maker, • Collaborative and clear communicator, • Detail-oriented with strong prioritisation, • Proactive and ownership-focused, • Comfortable balancing brand and performance *Please note this role is 4 days on-site and 1-day wfh

Mode Search is supporting a luxury brand in the search for a Merchandising Manager to lead inventory strategy, stock optimisation, and product performance across retail, wholesale and event channels. This role will sit at the centre of commercial operations, ensuring product availability is aligned with business demand while driving efficiencies through data-led merchandising and cross-functional collaboration. The position is based in London with a full-time office-based set up, working Monday to Friday. The role sits within the wider Production function and reports directly to the Head of Production, partnering closely with Sales, Wholesale, Marketing, Logistics and Finance teams. The Role • Take ownership of stock management and movement across all collection inventory within retail locations, wholesale partners, events and internal holdings., • Maintain full visibility of stock positioning across the business, ensuring accurate tracking, reporting and inventory records., • Monitor inventory levels and proactively identify stock shortages, excess holdings and reallocation requirements., • Partner with Logistics teams to coordinate transfers, recalls, returns and stock movements to support commercial needs., • Support stock reconciliations and maintain accuracy across internal systems and reporting tools., • Produce regular stock reviews and reporting to provide visibility across product locations and availability., • Analyse sales performance, product categories and collection trends to identify best sellers, slower performing lines and opportunities for growth., • Review stock efficiency and recommend actions to improve product availability while reducing excess inventory., • Work closely with Retail and Wholesale teams to understand demand, upcoming launches, client requirements and commercial priorities., • Support event activity, appointments and presentations through strategic product allocation and movement planning., • Ensure key products are available for priority clients, events and commercial opportunities., • Prepare and deliver reporting around stock positioning, performance analysis and movement activity for senior stakeholders., • Monitor product performance across multiple channels to support wider business planning and decision making., • Identify underperforming inventory and support actions relating to movement strategies, consolidation, archival planning or future product direction., • Act as the central point of coordination between Production, Sales, Wholesale, Logistics and Finance teams regarding existing stock management., • Contribute to process improvements across merchandising operations, reporting structures and inventory controls., • Support wider team initiatives, strategic projects and ad hoc business requirements. Requirements • Minimum five years’ experience within merchandising, inventory management, stock planning or retail operations, ideally in luxury or high-value product environments., • Strong commercial understanding of stock performance, inventory optimisation and product lifecycle management., • Advanced analytical capability with confidence working across sales reporting, forecasting and inventory data., • Highly organised with strong attention to detail and the ability to manage multiple priorities simultaneously., • Excellent stakeholder management and communication skills with experience collaborating across multiple departments., • Strong Excel capability alongside experience using inventory systems, ERP platforms and reporting tools., • Previous exposure to luxury jewellery, watches, fashion or other premium product sectors would be advantageous., • Understanding of wholesale operations, retail merchandising and stock planning methodologies., • Experience supporting event inventory allocation and client-focused product management., • Commercially minded with strong problem-solving ability and confidence making decisions in a fast-paced environment., • Experience contributing to operational improvements, process development and reporting enhancements.

SEO Manager — Independent Digital Agency Location - Remote (UK-based) with monthly team meet-ups. Role Overview We’re looking for an experienced SEO Manager to lead organic search strategy across a portfolio of ecommerce and lead generation clients. This role is ideal for someone who thrives in an agency environment, enjoys working across multiple industries, and can balance strategic thinking with hands-on delivery. You’ll be responsible for planning and executing SEO campaigns that drive measurable growth in traffic, rankings, revenue, and leads. Working closely with content, development, paid media, and client services teams, you’ll help clients improve visibility across search engines while maintaining strong client relationships and commercial awareness. Key Responsibilities SEO Strategy & Delivery • Develop and execute SEO strategies for a range of clients across ecommerce and other sectors., • Conduct technical SEO audits and work with developers to implement fixes and improvements., • Lead keyword research, content gap analysis, competitor reviews, and search opportunity planning., • Optimise on-site SEO including metadata, internal linking, site architecture, and content recommendations., • Manage off-page SEO initiatives including digital PR, outreach, and backlink profile improvement., • Monitor algorithm updates and proactively adapt client strategies. Ecommerce SEO • Improve category, product, and faceted navigation performance for ecommerce clients., • Support SEO considerations for migrations, new site launches, and platform changes., • Work with merchandising and content teams to improve organic conversion performance., • Analyse organic revenue trends, product visibility, and customer search behaviour. Reporting & Analysis • Track and report on rankings, traffic, conversions, and revenue performance., • Build clear, actionable monthly reports and communicate insights to clients., • Use tools such as GA4, Search Console, Ahrefs/Semrush, Screaming Frog, and Looker Studio to identify opportunities and measure success., • Present recommendations and campaign updates confidently in client meetings. Client Management • Manage day-to-day SEO relationships with multiple clients simultaneously., • Translate technical SEO concepts into commercially focused recommendations., • Support upselling opportunities and contribute to client retention and growth., • Collaborate with account managers to ensure projects are delivered on time and within scope. Team Collaboration • Work closely with content writers, designers, developers, and paid media specialists., • Support junior team members through mentoring and knowledge sharing., • Contribute to internal process improvements and agency best practices. Skills & Experience Essential • 3+ years’ experience in SEO, ideally within a digital marketing agency., • Strong understanding of technical, on-page, and off-page SEO., • Experience managing multiple client accounts simultaneously., • Proven experience working with ecommerce websites and CMS platforms such as Shopify, WooCommerce, Magento, or BigCommerce., • Strong analytical skills with confidence interpreting SEO and GA4 data., • Excellent communication and presentation skills., • Experience using industry tools including:, • Google Analytics 4, • Google Search Console, • Screaming Frog, • Ahrefs, Semrush, or similar, • Looker Studio Desirable • Experience with international SEO and multilingual sites., • Familiarity with CRO principles and UX best practices., • Understanding of HTML, CSS, and JavaScript SEO considerations., • Experience supporting paid search or integrated digital campaigns., • Agency experience working across diverse sectors. What We’re Looking For • Organised and able to prioritise across multiple projects and deadlines., • Commercially minded with a focus on delivering measurable results., • Curious, proactive, and up to date with SEO trends and algorithm changes., • Comfortable working independently while collaborating as part of a wider agency team., • Someone who enjoys variety and solving different client challenges every day. Working Style • Fully remote role within the UK., • Monthly in-person meet-ups for collaboration, planning, and team socials., • Flexible working environment focused on outcomes and performance

Buying Manager - Skincare Cosmetics London A leading UK retailer specialising in Korean beauty and skincare, offering a curated range of over 2,000 products across skincare, makeup, haircare, and body care through both ecommerce and physical stores. Since launching in 2019, the company has become a trusted destination for K-Beauty customers across the UK, supported by thousands of 5-star customer reviews and a rapidly expanding retail presence. The Buying Manager will lead the Buying team and oversee the full product lifecycle across multiple categories, ensuring all activity supports the wider commercial strategy. The role involves managing key supplier relationships, overseeing onboarding and launch processes, and driving the commercial performance of both established and emerging brands within the UK market. This opportunity suits someone with strong leadership skills, commercial awareness, and experience working in fast-moving retail environments. Key Responsibilities • Lead, mentor, and develop a team of Buyers across different experience levels, ensuring clear direction, strong execution, and continuous development., • Work closely with Merchandising and wider business teams to support category planning and deliver commercially effective product strategies aligned with customer demand and business objectives., • Manage supplier partnerships and lead commercial negotiations, including margins, funding agreements, and long-term partnership terms., • Oversee contract reviews and renewals, ensuring agreements meet operational and commercial requirements while maintaining strong supplier relationships., • Analyse sales, margin, stock flow, and promotional performance to identify opportunities and risks, using data to support commercial discussions with brands., • Manage stock flow and supplier lead times, ensuring timely deliveries and resolving any supply chain issues that may impact product availability., • Collaborate cross-functionally with Merchandising, Marketing, Supply Chain, and Retail Operations to ensure successful launches, promotions, and stock planning across all channels., • Maintain accurate launch timelines and critical paths, ensuring all stages of onboarding, labelling, compliance, and product readiness are completed on schedule., • Support suppliers with UK labelling and compliance requirements, ensuring all products meet regulations before launch., • Take ownership of priority and exclusive brand accounts, ensuring they receive strong commercial focus and strategic support., • Build and maintain strong relationships with international brand teams, providing regular updates on performance, opportunities, and market growth., • Produce weekly and monthly reports for senior leadership, highlighting performance trends, opportunities, and recommendations. What We’re Looking For • At least 4 years’ experience in Buying or Category Management within beauty, skincare, wellness, or fast-paced consumer retail., • Proven experience leading and developing buying teams., • Strong commercial awareness with a track record of driving sales and profitability., • Experience managing supplier negotiations, commercial terms, and long-term partnerships., • Strong analytical skills with advanced Excel capability and confidence interpreting sales and performance data., • Excellent communication and stakeholder management skills., • Highly organised with the ability to manage multiple priorities and deadlines effectively., • Passion for beauty, skincare, and evolving consumer trends., • Experience working with international suppliers is advantageous., • Korean language skills are beneficial but not essential., • Collaborative and relationship-focused approach to working with brands and partners.

Senior Demand Planner (E-commerce) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit www.popmart.com and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Core Health & Protection: Axa Health, • Metlife Group Assurance, • Wellbeing & Lifestyle: GYM, • Perks & Extras: AON Discounts and Recognition Portal, • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Demand Planner – E-commerce Business will be responsible for shaping accurate demand forecasts, inventory planning, and product flow across POP MART’s European e-commerce channels. Reporting to the E-commerce Manager, this role ensures product availability, minimises stockouts, and optimises inventory levels to drive sustainable growth in online sales. The successful candidate will bring solid experience in demand planning and supply chain, with the ability to translate sales trends, promotional calendars, and market insights into actionable forecasts. This is a key role interfacing across merchandising, logistics, and marketing to ensure alignment between product availability and commercial priorities. Responsibilities • Develop and maintain demand forecasts for e-commerce channels across Europe, incorporating market trends, seasonality, and promotional impacts, • Lead inventory planning to maintain optimal stock levels, balancing availability and working capital efficiency, • Analyse sales performance and provide recommendations to adjust forecasts in line with business dynamics, • Partner with logistics and warehouses to ensure timely replenishment and efficient order fulfilment, • Align forecasts with marketing and merchandising teams to support campaigns, new launches, and online promotions, • Produce regular reports and insights on demand planning accuracy, stock health, and replenishment performance, • Troubleshoot inventory allocation and fulfilment issues, proposing practical solutions to prevent service disruption, • Contribute to process improvements and the adoption of planning tools or systems to strengthen forecasting accuracy Required Qualifications • Bachelor’s degree or above in Business, Supply Chain, or STEM fields, • 3 to 6 years of experience in demand planning, supply chain, or e-commerce operations, • Strong analytical skills with advanced proficiency in Excel (pivot tables, modelling, scenario analysis), • Solid communication skills in English, both written and verbal, • Proven ability to manage multiple priorities and work under pressure, • Strong organisational skills and attention to detail, • Self-motivated, with the ability to work independently while collaborating effectively across functions Desirable but Not Essential • Experience in the toy industry or pop culture retail sector, • Familiarity with the UK and European retail landscapes, • Understanding of designer toy and collectible trends, particularly in the art toy market, • Experience in ERP systems, demand planning, or forecasting software If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Job Description Title: Store Manager Location: Central London Reports To: Retail Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 2 years in store leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) t satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Flagship Boutique Manager – Luxury Jewellery and Watches Location: London Our client is a globally renowned, prestigious manufacturer of luxury watches, high-end jewellery and accessories. We are seeking an exceptional Boutique Manager to lead the London Flagship, delivering a world-class client experience while driving commercial performance, team excellence, and brand prestige. This is a rare opportunity for a refined retail leader with a passion for craftsmanship, clienteling, and luxury service to join a brand defined by elegance, heritage, and excellence. The opportunity As Boutique Manager, you will work closely with the UK Director to inspire and lead a high-performing team, uphold impeccable brand standards, and create memorable experiences for a discerning clientele. You will play a key role in driving sales growth, developing long-term client relationships, and ensuring that every detail of the boutique reflects the sophistication of the brand. Responsibilities • Lead, coach, and motivate a high-performing boutique team to consistently deliver exceptional sales performance, client acquisition, and repeat business through outstanding clienteling and commercial leadership., • Act as a trusted deputy to the UK Director, taking ownership of boutique operations and team leadership., • Create a warm, personalised, and unforgettable client journey for every visitor, with service that reflects the standards of a world-class luxury house., • Maintain impeccable presentation across the boutique, ensuring visual merchandising, ambiance, and operational standards are always flawless., • Oversee daily operations including rosters, opening and closing procedures, stock control, security compliance, and transactional accuracy., • Support boutique events, local partnerships, and networking opportunities that enhance brand visibility and attract new clientele. The ideal candidate • An inspiring and polished retail leader with experience in luxury retail, ideally jewellery, watches, or a similarly service-led environment., • Strong commercial awareness, a genuine passion for people development, and a natural ability to build trust with high-value clients., • Proven experience leading teams in a luxury setting, • A strong track record in sales growth, client relationship management, and service excellence., • Confidence in managing boutique operations, administration, and stock-related processes with precision., • Excellent communication skills, organisational ability, and attention to detail., • A highly professional personal presentation aligned with a luxury brand environment. This is a high-profile opportunity to represent a prestigious luxury jewellery brand which values refined leadership, entrepreneurial thinking, and meaningful client relationships, offering the chance to make a visible impact in a beautifully curated retail environment. Apply EJF Search is the retained recruitment partner for this position. For a discreet confidential discussion, please apply or email team@ejfsearch.com No agencies please, all direct and indirect CVs will be forwarded on to EJF Search.

National Account Executive (15 Month FTC) North London / Hybrid. 2 days per week onsite £38k - £42k + Bonus and Benefits We’re recruiting a National Account Executive for an iconic, premium beauty brand with a cult-like following. This role will involves managing direct relationships with key retailers, supporting NAMs with major accounts, driving sales performance, and supporting strategic account plans. The ideal candidate will have experience in account management, commercials, account support, a strong understanding of the beauty sector, and excellent negotiation skills. Responsibilities • Support the National Account Manager with day to day with major national retailers (e.g., Boots and Superdrug) including but not limited to visual merchandising, listings, and support on retailer promotions, • Track sales performance, category trends, and forecast stock requirements, • Collaborate on trade marketing, in-store activations, and product launches, • Support pricing, negotiations, pitch decks, and co-manage the wholesale coordinator Requirements • 2+ years supporting NAM/KAM on Major UK accounts, • Proven track record of hitting and exceeding sales targets., • Google 365 experience, • Strong analytical skills with experience in sales forecasting and category insights., • Advanced in Microsoft Excel, ERP, and CRM systems. VLookups, Pivot tables, macros.

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. _ Your role at Clorox As an International Account Manager, you’ll play a key part in growing the Burt’s Bees and Ever Clean brands across multiple European markets. You’ll manage existing distributor and retail partners, supporting expansion into new markets, and help build commercial plans that deliver sustainable growth. This is a great opportunity for an FMCG Account Manager or Executive or someone early in their FMCG career who’s ready to take on wider commercial responsibility across European market. Responsibilities • Manage and grow sales through distributor and retail partners, • Build and execute Joint Business Plans (JBPs), • Support key sales fundamentals: assortment, pricing, merchandising and shelving., • Use your analytical skills to track KPIs and translate insights into action., • Manage day-to-day sales operations including forecasting, trade funding and order processes, • Open new routes to market to drive distribution and visibility., • Influence distributors/retailers to list Burts Bees & Ever Clean and activate sales in independent and small-chain customers across Europe., • Support “pull-through” by training distributor sales teams and driving execution in-store., • Recommend services that improve shelf presence and promotional execution. Experience • FMCG experience ideal., • Confidence building relationships with partners and internal teams., • Selling fundamentals — communication, objection handling, JBP execution., • Curiosity, tenacity and a willingness to learn., • Ability to turn data into meaningful commercial decisions. Background • Degree-level education., • Solid understanding of Microsoft Office and core sales tools., • Experience with account planning, negotiation and forecasting. Your skills • Strong relationship-building skills - you enjoy partnering with distributors, retailers and internal teams to unlock opportunities and keep plans moving forward., • Clear, confident communication - whether you’re presenting a business review, coaching a distributor team, or influencing a partner to add new listings., • A practical, analytical mindset - you can interpret sales data and KPIs, spot what’s changing in the market, and turn insights into simple actions., • Operational discipline - you’re comfortable managing forecasting, trade spend and order processes with accuracy and attention to detail., • A willingness to learn and stretch your skills - whether that’s category understanding, financial acumen, strategic planning or coaching others. Workplace-Hybrid Benefits we offer to help you be well and thrive: • Competitive compensation., • Generous 401(k) program in the US and similar programs in international., • Health benefits and programs that support both your physical and mental well-being., • Flexible work environment, depending on your role., • Meaningful opportunities to keep learning and growing., • Half-day Fridays, depending on your location

Jewellery Stylist Recruitment are proud to be working with one of the world's most prestigious luxury jewellery companies in the search for a Franchise / Wholesale Account Manager to join their London headquarters. This is a fantastic opportunity for a commercially minded luxury professional to join an internationally recognised brand, managing key franchise and wholesale partnerships across selected global territories. This is a Head Office based role, not field based. The Role Working within a fast-paced luxury environment, you will be responsible for developing and maintaining commercial relationships with international retail partners, ensuring exceptional service levels whilst driving sales performance, profitability and brand excellence. You will act as a key link between external partners and internal departments, overseeing the successful execution of orders, stock management, reporting, logistics and commercial initiatives. Key Responsibilities • Manage relationships with selected franchise and wholesale partners., • Act as the primary point of contact for key international accounts., • Drive commercial performance and identify opportunities for growth., • Analyse sales trends, stock levels and market performance., • Develop and implement strategic action plans to maximise results., • Oversee order allocation, invoicing and logistics processes., • Coordinate closely with merchandising, production, finance, logistics and marketing teams., • Ensure accurate reporting, forecasting and cash flow visibility., • Prepare and present collections during client meetings and exhibitions., • Support showroom activities and maintain exceptional brand presentation standards., • Deliver a best-in-class luxury client experience at every stage of the partnership. The Ideal Candidate • Previous experience within luxury jewellery, watches, fashion or a premium retail environment., • Strong commercial awareness and analytical ability., • Experience managing wholesale, franchise, key accounts or business partnerships., • Excellent stakeholder management and communication skills., • Highly organised with strong attention to detail., • Comfortable working across multiple departments and projects simultaneously., • Advanced Excel and PowerPoint skills., • SAP experience would be advantageous., • Jewellery industry knowledge would be beneficial but is not essential. The Package • Opportunity to join one of the most prestigious luxury brands in the world., • London Head Office position., • International exposure and partner management responsibilities., • Excellent long-term career prospects., • Competitive salary and benefits package.

About Fushi Founded in 2011 by Rannesh Jansari and Ria Pattni, Fushi is an award-winning, Ayurveda-inspired health and beauty brand on a mission to enhance women’s wellbeing – and their families – by creating ethically-made health and beauty solutions that positively impact lives. All our products are handmade in our London workshop and rooted in authenticity, sustainability, and Ayurvedic wisdom. Fushi is guided by its Vision & Traction Organiser, and we are proud to live our core values – Integrity, Humility, Commitment and Kindness – while nurturing a people-first culture driven by Authenticity, Ownership, an Agile Mindset, and Continuous Improvement. Our purpose is to enhance people’s wellbeing and inspire them to live healthier, happier lives – and our 3-Year Picture reflects that ambition, with a clear plan to grow Fushi into a brand that is as commercially excellent as it is ethically grounded. Our DTC channel and Amazon presence are both established and growing. This role exists to scale both meaningfully, efficiently, and in a way that reflects the quality of everything we make. The Role This is a high-ownership, hands-on role for someone who wants to run channels, not just support them. You will take full accountability for Fushi's DTC performance on Shopify - from conversion rate and site architecture through to subscription growth, merchandising, and SEO, with Amazon Vendor and an expanding portfolio of retailer marketplaces as a strong secondary focus. Reporting to the Head of Marketing, you will work in close day-to-day collaboration with the CRM & Retention Manager, Social Media Manager, and Creative Lead, ensuring the customer experience is cohesive and consistent across every touchpoint, from site to email to social. Externally, you will be the primary point of contact for Fushi’s digital marketing, web development and Amazon agency partners, managing both relationships with clarity, holding them accountable to performance outcomes. You will also work closely with the sales team to ensure ecommerce and marketplace activity is aligned with the wider commercial picture. This suits someone with a genuine commercial edge: someone who reads data naturally, builds experiments instinctively, and takes real pride in owning a number. You will be expected to operate with the mindset of a channel owner, balancing strategic thinking with hands-on execution. What You'll Own Conversion Rate Optimisation & Landing Page Testing • Own CVR as your north star focusing on continuous improvement across every meaningful traffic segment, • Build and lead a CRO programme: hypothesis generation, A/B and multivariate testing, prioritisation frameworks, and a team culture where experimentation is the default, • Develop a landing page experimentation system built for paid traffic - fast to iterate, always connected to what is running on Meta and PMAX, • Own the connection between ad and landing experience- work closely with the performance and brand teams on message match, offer alignment, and friction removal from click to conversion UX & Site Architecture • Audit and architect the end-to-end site journey with a DTC best-in-class lens - homepage, PDP, bundle pages, cart, and checkout, • Own site speed and Core Web Vitals as a commercial priority, • Lead the tech team relationship, own the development roadmap, and ensure delivery is tight, prioritised, and commercially motivated, • Use heatmaps, session recordings, and behavioural data to identify drop-off and act on it fast Subscription & LTV Architecture • Own the on-site experience around subscription acquisition reducing friction points that impair recurring revenue, • Work closely with the CRM Manager to ensure pause, cancel, and win-back flows on-site are converting, not leaking, • Think beyond the first order - the site should be actively building LTV Bundles, Merchandising & AOV • Own product display, cross-sell, and upsell logic across PDPs, cart, and checkout, • Build a bundle and merchandising strategy that increases basket value without compromising conversion, • Lead promotional and campaign infrastructure SEO & Organic • Set the SEO strategy and manage the agency against clear organic growth objectives., • Ensure Fushi is building long-term search equity alongside the paid performance engine., • Stay close to how product discovery is evolving across AI search, AI-led recommendations and emerging agentic shopping journeys, ensuring Fushi is well-positioned for the future of search and shopping. Analytics & Commercial Intelligence • Own the data layer and use it to build a sharp commercial picture for the Head of Marketing and wider leadership team, • Be the person in trading reviews who can explain what is happening on site, why, and what we are doing about it with clarity and conviction, • Use AI tools to accelerate competitor analysis, keyword research, review mining, reporting, and workflow automation, • Identify opportunities for new products, bundles, seasonal promotions, pricing tests, and growth experiments Amazon & Marketplace • Lead Fushi’s Amazon and marketplace activity, working closely with the Amazon agency to drive growth, improve performance and ensure the channel is commercially aligned with the wider ecommerce strategy., • Own the day-to-day quality and accuracy of product listings across Amazon, Superdrug, Boots, Holland & Barretta and all other active marketplaces including titles, bullets, A+ content, imagery, backend keywords and product information., • Work with the Amazon agency to support marketplace SEO, PPC and paid media performance, ensuring activity is aligned with commercial priorities, campaign moments and wider marketing plans., • Monitor marketplace performance, competitor activity, pricing and trends, using insights to identify opportunities for growth, optimisation and improved customer experience., • Support the resolution of listing issues, suppression warnings, compliance requirements and account health actions, working with the agency where specialist support is needed., • Lead the launch and scaling of new marketplace channels, ensuring each launch is well planned, commercially viable and consistent with the wider Fushi brand experience., • Manage the product catalogue with rigour across all platforms, maintaining accuracy of pricing, stock availability, imagery and product information. Agency Management & External Partnerships • Serve as the primary contact for Fushi's Digital Marketing and Web Development agency — managing the relationship, owning the roadmap, and holding delivery to commercial priorities, • Manage the Amazon agency relationship with the same rigour - regular performance reviews, and accountability to agreed targets, • Work closely with the sales team to ensure ecommerce and marketplace activity supports the wider commercial plan, • Work closely with the Marketing Executive, Copywriter and Design Team to brief creative assets, landing pages and campaign content effectively, ensuring ecommerce output feels commercially strong and on-brand. Who We're Looking For You are commercially sharp, hands-on, and energised by ownership. You build experiments instinctively, use data and AI tools naturally, and take real pride in owning a number. • 3–6 years' experience in ecommerce, DTC, or performance marketing roles with proven ownership of a Shopify or comparable DTC channel, • Hands-on CRO experience: A/B testing, multivariate testing, hypothesis frameworks, and landing page optimisation, • Strong UX instincts - you understand what a high-converting mobile journey looks like and know how to build towards it, • Experience with subscription models and the on-site mechanics that drive recurring revenue, • Solid grasp of paid media - Google Ads, Meta, Amazon PPC - with the ability to interrogate agency output and brief with precision, • Strong hands-on experience with Amazon Seller Central: listings, Sponsored Products, Sponsored Brands, A+ content, and performance optimisation, • Confident with analytics, • Familiar with using AI tools to accelerate research, analysis, and reporting, • Experience managing external agencies and holding them to clear, measurable outcomes, • Highly organised, proactive, and comfortable making fast decisions independently Living Our Values in This Role Authenticity - Honest analysis, grounded recommendations, and direct communication with agencies and colleagues. Ownership - You run your channels as if they were your own business – setting the roadmap, holding agencies to account, and moving fast to fix what isn’t working. Agile Mindset - You iterate quickly, adapt without losing sight of the commercial goal, and remain calm when the pace picks up. Continuous Improvement - You build structured CRO programmes, document what works, share learnings across the team, and consistently raise the bar on Fushi’s digital channels. What Success Looks Like In your first 30 days, you have audited the DTC site and Amazon account, met the team and both agencies, and have a clear view of where the biggest opportunities sit. By 90 days, your CRO programme is live, Amazon listings have been improved, and agency relationships reset with clear accountability. At 12 months, LTV is trending upward, CVR and AOV have improved, and Fushi’s digital channels are operating with greater efficiency and ambition than before you joined. Key Performance Indicators • Customer lifetime value – upward trend across key cohorts, • DTC conversion rate – month-on-month improvement, • Average order value – YoY growth via bundles, upsell, and cross-sell, • Subscription revenue – growth in active subscribers and recurring revenue If you resonate with our values and feel inspired by this opportunity, we encourage you to take the leap and apply. Embrace the journey toward holistic well-being with us.

ABOUT THE ROLE Exceed sell in and sell out goals across all Orange Square Brands whilst championing our brand values in all areas of the business. Collaborate across multiple departments including Marketing, Supply Chain, Store Design/Visual Merchandising, Finance and Global to ensure we grow ahead of the market in a profitable and sustainable way. Build best in class retailer relationships and working methods to ensure we maximise all business opportunities from a sales, operations and marketing perspective. Influence and negotiate with the retailers to ensure that our brands are optimised as part of our business partnership. Customer obsessed, both from a retailer perspective as well as end customer. This involves constantly monitoring and adapting to changing trends and needs within the industry. Constantly review what is happening in the market, feeding back new and innovative initiatives to the teams/sharing learnings whilst feeding into future strategies. KEY RESPONSIBILITIES AND ACCOUNTABILITIES • To exceed Sales Targets and support with forecasting future growth, • Work with retailers and the retail team to exceed our retail sales goals whilst ensuring accurate forecasting alongside the National Field Sales Manager., • Exceed Sell-In targets by retailer through accurately forecasting sales, retailer mix and product mix alongside Finance and Supply Chain., • Feedback throughout the month regarding performance, what is driving that performance vs. expectation and sharing all opportunities throughout the months., • Create retailer calendar plans alongside marketing to maximise our impact on the industry to drive market share gains., • Collaborate with Supply Chain to ensure successful achievement of our forecast accuracy targets and manage stock both in our warehouse and the retailers to a higher level of efficiency., • Nurture the retailer relationships to ensure we manage the business in a high touch manner whilst ensuring we delivery our brand goals as well as those specific to that retailer., • Conduct regular market visits and online store walks to ensure full awareness of activities in the market and work closely with the National Field Sales Manager to understand Commercial to support our retail in-store teams., • Lead, manage and develop the Commercial Analyst., • Sundry other projects as requested by the Sales & Education Director. Qualifications/Skills/Requirements • Successful track record in achievement of setting and achieving forecasted sales (Preferably previous National Accounts experience), • Proven ‘Can do’ attitude that results in a culture of constant improvements to processes, ways of working and professional development., • Strong negotiation, influencing, presentation skills and be able to demonstrate emotional intelligence to collaborate with retail partners and retail teams to achieve/exceed goals., • Strong commercial and numeracy expertise to best support retail relations and growth., • Strong Excel capabilities., • Team player who works alongside others from different teams and levels of seniority to achieve goals. This role reports directly to the Sales & Education Director This role is London Office based (EC1) at least three days per week with flexibility to work from home - one - two days per week, subject to change. Role includes travel across the UK and Ireland. Job Applicant Privacy Policy Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Orange Square Company. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We are an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. APM MONACO is recruiting a Store Manager for our shop in London! Sales • Achieving turnover targets, • Analyse sales reports and data to determine business needs and implement strategies, • Define individual objectives for sales advisers, • Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance, • Collaborate with the marketing team Customer service • Ensure the quality of customer service, • Ensure that the team maintains communication with customers, • Resolve customer complaints and support decisions made by sales advisers Operations • Ensure the maintenance, presentation and organisation of the shop, • Ensure payment procedures are followed, • Monitor expenditure on blinds, • Set up staff schedules as required, • Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS., • Maintain good communication with members of the company and other blinds Visual Merchandising • Improving and maintaining merchandising guidelines, • Ensuring that the store is clean, organised and complies with management guidelines, • Work with the logistics and marketing teams to ensure that the store's assortment is correct, • Identify and communicate defective products as quickly as possible, • Communicate stock requirement Human Resources • Participate in the recruitment, training and development of staff, • Develop and monitor training programmes, • Evaluate the performance of each staff member and provide constant feedback to improve performance, • Helping to resolve HR problems, • Ensuring that professional image and standards are respected and reflect the brand image Profile sought: • You love APM Monaco!, • You have solid experience as a Store Manager, • You have experience in luxury/fashion retail and visual merchandising, • You are fluent in English, • You know how to analyse sales reports and react quickly, • You have strong communication and organisational skills, • You are flexible in terms of working hours (evenings, weekends and public holidays) Don't wait any longer to join APM Monaco, apply now! Recommendations: English level required Job Types: Full-time, Permanent Benefits: • Relocation assistance, • Store discount Schedule: • Day shift, • Monday to Sunday Work Location: In person

Showroom Manager Department: Retail / Showroom Location: Clapham, London Reports to: Senior Account Manager Hours: Full-time, Wednesday – Sunday (one weekend off per month) Salary : £35,000 - £40,000 DOE The Company Cult Furniture is an established online home furnishings retailer with a passion for trend-led interiors, exceptional customer experience and design-focused living. Our team is made up of creative, commercially minded individuals who share a genuine enthusiasm for interiors and furniture design. As the business continues to grow, we are looking for a confident and proactive Showroom Manager to lead our Clapham showroom and help bring the Cult Furniture brand to life in a physical retail environment. The Role We are seeking an outgoing, commercially minded and highly organised Showroom Manager to oversee the day-to-day running of our Clapham showroom. This hands-on role combines team leadership, sales, customer experience and visual merchandising, ensuring the showroom remains visually inspiring, commercially effective and aligned with the Cult Furniture brand. The ideal candidate will have previous experience in a Showroom Manager, Assistant Manager or Store Manager role within a retail, interiors or furniture environment, alongside strong visual merchandising skills and a passion for interiors. The showroom operates seven days a week, therefore flexibility to work weekends is required. The successful candidate will receive one full weekend off per month. During weeks where weekends are not worked, the working pattern will typically include Monday working remotely and Tuesday working from the showroom/office. Interior design experience and the ability to conduct styling or design consultations would be advantageous. Key Responsibilities Customer Experience & Brand Representation • Act as a key brand ambassador, delivering a warm, professional and engaging welcome to all showroom visitors., • Provide knowledgeable assistance across the full product range, services and wider brand offering., • Guide customers throughout their showroom journey, ensuring attentive service and timely follow-up., • Manage customers throughout their full sales journey, delivering a high level of customer service and product knowledge., • Build strong relationships with customers and confidently advise on suitable products and styling solutions., • Respond to customer enquiries via phone, email and in person with professionalism and accuracy., • Support both retail and Trade customers throughout the ordering process to ensure a seamless customer experience., • Represent the Cult Furniture brand with enthusiasm, professionalism and strong attention to detail., • Monitor customer feedback and communicate insights to relevant departments to improve products, processes and customer experience. Visual Merchandising & Showroom Styling • Take ownership of the overall showroom presentation, ensuring all areas are styled to a consistently high standard in line with the Cult Furniture brand., • Maintain exceptional visual merchandising standards throughout the showroom., • Regularly refresh showroom layouts, room sets and product displays to reflect current collections, promotions, seasonal campaigns and best-selling ranges., • Work closely with the Product and Design teams to ensure showroom styling and product selection align with wider business priorities, launches and marketing activity., • Ensure the showroom remains commercially relevant, visually inspiring and trend-led at all times., • Keep up to date with furniture, interiors and retail trends to continuously evolve the showroom environment., • Ensure all showroom displays, pricing labels, product information and swatches are accurate, presentable and up to date., • Maintain showroom cleanliness, organisation and presentation to brand standards at all times., • Support showroom event preparation, product launches and promotional installations where required. Showroom Operations & Sales • Oversee the day-to-day running of the showroom and ensure consistently high operational standards., • Support the achievement of showroom sales targets and KPI performance., • Implement and monitor KPI’s and sales targets for showroom advisors., • Process retail and Trade customer orders, quotations and enquiries with accuracy and professionalism., • Set up new Trade accounts and coordinate Trade showroom appointments where required., • Provide customers with order updates, lead times and delivery information., • Maintain and update showroom administrative records, including product tags, price lists and swatch stock., • Monitor swatch and sample stock levels in coordination with the warehouse team., • Track showroom KPI performance and identify opportunities for improvement., • Support the preparation of sales reports and provide feedback on customer insights and market trends. Team Management & Development • Manage, motivate and support a small showroom team with a positive and collaborative approach., • Delegate tasks effectively and oversee day-to-day showroom responsibilities., • Create and manage the showroom staff rota, including flexibility to provide cover at short notice when required., • Conduct regular one-to-one meetings, performance reviews and training sessions., • Organise and deliver product training for showroom, customer care and Trade teams., • Encourage team development and create a supportive environment focused on progression and performance., • Monitor customer interactions to ensure consistently high service standards are maintained. Collaboration & Marketing • Liaise regularly with Head Office regarding marketing campaigns, product updates and strategic initiatives., • Work collaboratively with the Marketing, Product and Design teams to coordinate showroom campaigns, launches and promotional activity., • Support initiatives to increase showroom footfall through social media activity and other creative local marketing opportunities., • Share customer feedback with relevant departments to improve service standards and product offerings., • Collaborate with wider departments to understand company priorities, product launches and upcoming campaigns. Skills & Experience Required • Previous experience in a Showroom Manager, Assistant Manager or Store Manager role., • Strong sales and customer service experience, ideally within furniture, interiors or retail., • Strong visual merchandising and showroom styling experience., • Excellent verbal and written communication skills., • Strong organisational and time management skills with the ability to manage multiple priorities simultaneously., • Commercial awareness with a strong understanding of customer experience and showroom presentation., • Positive, proactive and self-motivated approach., • Confident leadership skills with experience managing or mentoring a team., • Strong attention to detail and problem-solving ability., • Comfortable working weekends as part of a rota. Interior design experience and the ability to conduct interior styling or design consultations would be advantageous.

Job Description Title: Assistant Store Manager Location: Heathrow Reports To: Store Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Assistant Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Assistant Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Michael Kors is always interested in hearing from talented, globally minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! STORE MANAGER - STRATFORD (NSO SEPT 2026) Leading all aspects of store management, the Store Manager builds and leads a high-performing team focused on driving the business. The role is accountable for achieving operational budgets and developing and maintaining a proactive business plan. Major Responsibilities include but are not limited to: People • Inspire, lead, and coach the store team to foster a culture of performance and accountability • Recruit, train, and develop top talent to build a team of Jet Set Ambassadors, • Drive retention through effective Talent and Succession planning, • Support and follow up on all training and onboarding initiatives, • Conduct regular performance evaluations, providing ongoing feedback and coaching • Proactively manage HR matters in partnership with HR, ensuring grooming and image standards align with brand policy • Partner with DM to review PTS integrity and identify improvement opportunities • Collaborate with retail partners on sales strategies, product knowledge, brand standards, and service • Role model company behaviors and ensure effective use of the Service behavior toolkit • Lead the team to deliver exceptional customer experiences that drive loyalty and repeat business • Ensure consistent client communication through all clienteling tools, • Actively manage the client database to drive sales growth, • Maintain a strong floor presence and lead by example, • Coach and empower teams to resolve customer service issues in the customer’s best interest • Drive incremental revenue through local customer events, • Build strong relationships with the District Manager, corporate partners, mall offices, and peer stores to drive district-wide performance Sales • Meet and exceed sales goals, holding self and team accountable, • Analyze reports and implement action plans to achieve or exceed targets, • Partner with the team on Quarterly Planners to support strong business outcomes, • Communicate business results and opportunities, driving sales and product knowledge, • Set and clearly communicate sales and unit goals for Jet Set Ambassadors Operations • Ensure store maintenance and audit programs align with brand standards, • Control expenses and continuously seek cost-saving opportunities, • Maintain inventory integrity through bi-annual inventories, • Prioritize loss prevention, taking swift action on risks in partnership with LPRM, • Optimize scheduling to ensure the right people are in the right place at the right time • Partner with DVM to execute visual merchandising directives and strategies, • Collaborate with logistics and product teams to maintain optimal assortment, size, and style integrity • Ensure effective use of all company communication platforms and follow-up on required actions Job Requirements • Proven retail management experience in a fast-paced environment, • Charismatic, inspirational leadership style, • Strong technology proficiency to drive sales and customer experience, • Ability to thrive under pressure in a dynamic environment, • Excellent organizational, interpersonal, and follow-up skills with strong attention to detail • Proficiency in Retail Math, KPIs, and Microsoft Office, • Fluent in English — The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com. In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate. Compensation Range: 45,000.00 - 65,000.00 GBP

Job Description Title: Concession Manager Location: Fenwicks Brent Cross Reports To: Retail Area Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy,and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

YOUR NEW JOB: For our store in Bentall Centre SC - Kingston, we are looking for a Store Manager to join our team. Reporting to the District Manager, you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. • 40 hours per week., • Full flexibility required, Monday to Sunday., • At least 1 year of proven experience in a Store Manager role within the retail industry is a must., • Strong leadership and people management skills, with experience leading, coaching and developing teams. YOUR MAIN RESPONSIBILITIES: • To ensure an excellent level of customer service is provided in the store., • To plan, apply and monitor the required measures in order to reach and exceed sales targets., • To analyse and review management indicators and costs in order to improve them., • To ensure and collaborate in the implementation of merchandising standards and optimise selling space in order to obtain maximum profitability., • To be familiar with the collection, and control and manage the stock to maximise sales., • To act as a role model and promote effective communication within the team., • To recruit, train and ensure the seamless integration of the new employees., • To lead and motivate the team, ensuring the development of staff potential., • To plan, organise, prioritise and distribute tasks, optimising resources and minimising costs., • To ensure the optimal management of personnel administration duties ABOUT YOU: We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximise profitability. Sales-oriented, organised and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!

Job Title: Territory Manager Location / Region: West London & Surrounding areas Ideal postcode location- W1 Industry: FMCG Contract Type: Permanent, Full-time Working Pattern: Monday-Friday (No Weekend Working) Salary / Rate: £28500 basic + 10% Annual Bonus, Other Benefits: Company Vehicle + Fuel Card or Oyster card will be provided The role at a glance We’re recruiting an enthusiastic Territory Manager to represent Magnum across West London & Surrounding areas. You’ll build strong relationships key decision-makers in store, secure additional displays, increase distribution and drive sales and visibility for their well‑established product rang e. This role is ideal for someone with field sales or direct selling experience who enjoys autonomy, building relationships and delivering results in a fast‑paced retail environment. This is a great opportunity to represent a leading brand and work with a range of well-known products. Not only does this opportunity give you a wide range of experiences, but you’ll also have continuous support from colleagues, fantastic career growth opportunities and excellent per ks. Ab out Us McCurrach is part of Avidity Group Ltd, the parent company of a group of sales and marketing agencies (McCurrach, Standout, Wave, Thumbprint & Zing). We increase sales at the point of purchase. We are a leading field sales and marketing agency that helps brands sell more through a multi-faceted approach. We work with household names across various industries and are dedicated to delivering an outstanding service and optimising results. Be yourself and grow, have your voice heard, and develop your career with flexible working policies and an abundance of opportunity with a sustainable, forward-thinkin g agency. The Magnum Accou n t and Team The Magnum Ice Cream Company is the world’s largest ice cream business and an industry leader, with 19,000 expert colleagues and iconic brands such as Wall’s, Cornetto, and Ben & Jerry’s, enjoyed in 76 countries around the globe.For more than 100 years, we’ve taken pleasure seriously—delivering happiness with every lick and scoop and creating unforgettable experiences for generations of ice cr eam lovers.Today, we’re on a mission to become the ultimate snacking company. A place where growth, innovation, ownership mentality, and high performance are encouraged and rewarded. Where our people thrive, and where we craft extraordinary ice cream experiences that turn everyday moments into lastin g memories.Because at the Magnum Ice Cream Company, we know one simple truth: life tastes better with ice cream. What You’ ll Be Doing As a Territory Manager, you’ll take ownership of your defined territory, working closely with the Regional Sales Manager and supportive team to delivered against your agr eed targets. Your key responsibili • ties include: Managing a territory and planning visits around store manager availability to maximise • opportunitiesBuilding and maintaining strong relationships with store managers and key d, • ecision‑makersNegotiating additional displays and promot, • ional activityDriving distribution, availability and visibility across the agreed, • product rangeExecuting merchandising activity in line with br, • and guidelinesActively selling to key contacts to maximise sales, • and visibilityUsing sales data t track performance and identify growth opportunities What We’ re Looking For We are ideally looking for a candidate who has the following skills and experience, but if you’re excited about this role but your experience doesn’t align perfectly, we still encourage you to apply - you might be just the right perso n for our te • am. You’ll need: Experience working in field sale • s or similar roleStrong communication skills and confidence influen, • cing stakeholdersStakeholder mana, • gement experienceExcellent time management and territory, • planning abilityBe self-motivated a, • nd results-drivenA full UK Driving Licence (no more than 6 points and n o previous ba • ns) Nice to Have:Experience, • working in retailMerchandising or POS exe, • cution experienceDire c t selling skills What You’ll Get in Return – B e nefits and Perks At McCurrach, we recognise that people are the key to our success. That’s why our benefits package is designed to offer continuous support, learning and development opportunities delivered by our in-house L&D team, support your wellbeing and w ork-life balance. Our competitive benefits • package includes: Competitive salary and remuneration: annual pay reviews, performance bonuses a • nd early pay accessTransport: Company ve, • hicle and fuel cardFlexible working policies: SMART working options for all staff members and, • no weekend workingFlexible annual leave entitlement: 23 days paid holiday + bank holidays (increasing with length of service) and the option to purchase 5 additiona, • l annual leave daysFamily friendly policies: enhanced sick pay, maternity/paternity leave, carers leave, • and parental leaveHealth and Wellbeing: Employee assistance programme, including 8 face-to-face counselling sessions, wellness taskforce, community of mental health first aiders and, • wellness workshopsLearning and development: PDR objectives, mentorship, career development plans, access to internal vacancies across all, • our Group AgenciesAdditional perks: discounted private healthcare, retail discounts, daily lunch allowance and life assuran • ce What Happens Next First step is to apply via our iCIMS page in just a few minutes (cli • ck the apply button!)Your application will be reviewed by, • our recruitment teamIf your application is a good match, you’ll initially have a short call with a member of our Avidity Group Recruitment Team. If unsuccessful, you’ll only receive an email informing you at this stage, but don’t worry, we’ll keep your details on file in line with our data protection policy and you may be contacte, • d about future roles!The next stage is a short interview wi, • th the hiring managerYou’ll then be given quick feedback and next steps (if applicable) If you’re looking for more information on the role, contact our recruitment team on recruitment@weareavidity.com referencing the job title and ID number, and a member of our team will ge t back to you shortly. We have a fantastic track record of retaining colleagues and redeploying them into our other brand teams across Avidity Group. We are always looking for talented individuals to join our group of agencies. If this role isn’t _for you, submit your CV for general consideration. Our Commitment to Diversit y, Equity and Inclusion Feel empowered to be your best and authentic self in a safe and supportive working environment. Our colleagues come from a variety of backgrounds, education, experience levels, age groups, religions and ethnicities. We’re committed to inclusive and blind recruitment practices, providing forward thinking policies e.g. transgender and Ramadan polices, and celebrating diversity through engagement sessions for key events e.g. Pride, International Women’s Day and Black History Month. Discover Wha t It’s Like to Work for Us A place where you can be yourself and grow. Our aim is simple - to create a workplace that allows you to be your authentic self, in an environment that supports your wellbeing and development. Build a career that works alongside your lifestyle, allowing you to achieve a healthy work-life balance. Learn more about our culture and what it’s like _i • ng sales and marketing team. Read more about our _ tment to our colleagues here.

Massimo Dutti – General Manager Location: Bromley Reports to: Brand Manager / HR Manager Brand: Massimo Dutti (Inditex Group) About the Role As a General Manager for Massimo Dutti, you will lead the full performance of a premium, fast‑paced retail store. You set the tone for the customer experience, drive commercial results, and build an inclusive, high‑performing team culture. This role suits someone who leads with ownership, calm and clarity — someone who can balance people, product and performance while creating a welcoming environment for both customers and colleagues . About Massimo Dut tiMassimo Dutti is defined by timeless style, premium quality and refined design, offering elevated collections crafted with attention to detail and sophistication. Our stores deliver a calm, elegant and service‑led experience, built on expert product knowledge, thoughtful interactions and long‑term customer relationship s.What You Can Expe ctIn this role, you wil • l:Navigate changing priorities with confidence and suppor, • t.Take a hands‑on approach, acting early when you see opportunities or challenge, • s.Balance customer experience, team wellbeing and commercial performanc, • e.Lead calmly during busy periods, operational challenges or unexpected situation, • s.Build routines that create consistency while staying adaptable to chang e.Key Accountabiliti esCommercial Leadership & Agili • tyOwn store performance using data, insight and product knowledg, • e.Deliver sales, productivity and profitability through clear prioritie, • s.Use KPIs and internal tools to identify opportunities and act quickl, • y.Execute commercial launches and marketing initiatives with disciplin, • e.Stay aware of competitors and trends, sharing insights with the busines, • s.Ensure merchandising reflects best sellers, trends and customer deman d.Visual Standar • ds Deliver premium visual standards aligned to Massimo Dutti guidelin • es.Ensure product storytelling reflects quality, craftsmanship and styli, • ng.Maintain a calm, confident store atmosphere with attentive servi, • ce.Ensure the full customer journey — advice, fitting rooms, queue and wrap — feels smooth and elevat ed.Stock Flow, Replenishment & Operational Excelle • nceEnsure replenishment is accurate and completed on ti, • me.Maintain an organised stockroom that supports availability and accura, • cy.Deliver consistent standards across: – Security & shrinkage – Cash desk & cash management – Health & Safety & complia, • nceMaintain high cleaning and presentation standar, • ds.Report and follow up on maintenance issues until resolv ed.Inclusive People Leadership, Performance & Developm • entBuild engagement and performance through visible, supportive leadersh, • ip.Communicate clearly and respectfully, adapting to different communication styl, • es.Give regular feedback, recognise progress and address issues ear, • ly.Recruit inclusively, hiring for behaviours, values and capabili, • ty.Develop leaders through coaching, structured routines and development programm, • es.Build succession plans and progress talent consistent, • ly.Deliver fair, timely performance management focused on behaviours and outcom es.Workforce Planning & Time Managem • entManage the hours budget effectively and transparent, • ly.Build rotas that reflect trading patterns, deliveries, visuals and operational nee, • ds.Monitor productivity and take action when performance shif ts.Customer Experience Leaders • hipDeliver a consistently elevated customer experience through thoughtful service and expert advi, • ce.Coach teams to build long‑term relationships and offer personalised styling solutio, • ns.Use customer feedback and observation to continuously improve experien ce.Skills & Behavio • ursOwnership: proactive, accountable and solution‑focus, • ed.Calm under pressure: steady, fair and decisi, • ve.Adaptability: responds quickly to change and keeps teams align, • ed.People development: coaches, builds capability and supports progressi, • on.Values & integrity: ethical, respectful and consiste, • nt.Commercial & trend awareness: customer‑led, curious and decisi ve.Experience & Qualificati • onsExperience leading a fast‑paced retail operation with a premium customer experience foc, • us.Strong commercial results and ability to drive performance through peop, • le.Confident leadership of teams, including coaching and performance conversatio, • ns.Strong operational discipline (stock, shrinkage, cash, complianc, • e).Strong interest in product, styling and personalised servi ce.

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals. We are open to both Full-Time and Part-Time candidates. The Keyholder reports to the Store Manager Responsibilities: Performance: • Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved, • Be a support to execute business plans to accelerate the business forward and remedy opportunities, • Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally, • Ensure store atmosphere upholds the image of the brand Client Centric: • Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall, • Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums), • Follow through on customer journey as required to ensure a content client, • Support the needs of the client through styling advice and suggestion with every engagement, • Solution oriented approach to finding resolutions to customer service issues Marketing & Community: • In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development Team Leadership: • In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization, • Support a positive work environment with teams and throughout store network including cross functional partners, • Support performance management initiatives with store teams, • Attend and participate at store meetings as required by the business, • Ability to manage and resolve conflict in the workplace Visuals: • Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards Operations: • Support inventory functions as set out by Store Management including receipts, reconciliations and transfers, • Protect all company assets including cash handling, inventory, expenses etc., • Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise, • Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs, • Provide support to ensure that all processes are compliant with legal, safety, and internal procedures, • Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary, • Additional projects/ responsibilities may arise in accordance with the needs of the business Requirements: • At least 1+ years of experience in a keyholder position preferred, • Fashion enthusiasts and retail experience within women’s and men’s apparel preferred, • Ability to effectively create, manage and adhere to deadlines, • Familiar with key retail performance indicators, • Adaptable, a sense of openness, active listener, and compassionate, • Advanced organizational skills, writing and communication skills, • Expertise in Microsoft Office 365 Suite, • Comfortable and savvy with computer technology, including PC and iOS devices, • Travel approximately 10% of the time, • Ability to climb ladders, • Ability to lift 25+ lbs. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

GLOBAL WHOLESALE MANAGER Full-time - Reports to Sales Director About Miista Miista is an independent footwear brand with a global network of wholesale partners, from major department stores like Selfridges, Galeries Lafayette and Rinascente to carefully selected independents across Europe and the USA. The brand is currently distributed across the main international fashion markets - North America, Asia and Europe - and has customers in more than 30 countries. We are a small team, which means the people who join us have genuine ownership over their work and real impact on how the brand grows. The Miista Group is a privately owned entity with a Holding and 5 international subsidiaries (Portugal, France, Spain, US and UK). It has been trading for over 12 years in the premium and high-end women's wear segment. Initially with a focus in the footwear sector, the company has, in the last 4 years, ventured into new categories, including the design and manufacturing of its ready-to-wear and accessories, developing and achieving a full lifestyle message. The Role This is a hands-on commercial role. You will be responsible for hitting Miista's wholesale revenue targets, owning client relationships end to end, and actively prospecting new business. You will contribute to B2B strategy alongside the Sales Director, but your day-to-day is in the market, with buyers, agents and accounts. You will manage a network of sales agents, be the main commercial point of contact for all partners, and be physically present at selling campaigns and fashion weeks to take appointments with buyers. The team has a Wholesale Operations Assistant who handles the back office, covering order processing, logistics coordination, product data and claims admin. You will oversee and direct that layer, making sure everything runs correctly and escalating where needed. What You Will Be Responsible For Prospecting and business development • Actively prospect and open new wholesale accounts across Europe and the USA, • Identify and pursue strategic partnerships and collaborations that create new revenue streams, • Represent Miista at fashion weeks and showroom appointments. You will be physically present at all major selling campaigns. (Paris, NYC, Milan etc). Client relationships and negotiations • Act as the primary commercial contact for all wholesale accounts, • Negotiate terms, marketing contributions and trading conditions with key accounts, • Travel regularly to key accounts across Europe and the USA to provide product training, commercial support and relationship development, • Manage our sales agents: set targets, provide materials and training, hold performance conversations. Budget Management • Own the annual wholesale revenue budget and track performance weekly, monthly and seasonally, • Follow up on B2B KPIs and OKRs consistently, flagging risks and driving corrective action with agents and accounts, • Work with the Merchandising team to identify and secure in-season reorder opportunities, • Collaborate with Design and Merchandising on the wholesale range plan, translating market feedback into commercial decisions Overseeing operations • Oversee the full order cycle in partnership with the Wholesale Operations Assistant, covering confirmations, delivery windows, PO tracking, product data and after-sales, • Ensure pricing and RRP consistency across regions and flag discrepancies, • Be the commercial escalation point for claims, delivery disputes and payment issues, • Work closely with Logistics and Finance to ensure timely delivery and payment across the account base, • Monthly visits to our head office in A Corũna to collaborate with the extended team and build relationships. About You Essential: • At least 5 years of wholesale experience in fashion, footwear or accessories, • A proven track record of hitting B2B revenue targets, • Strong existing relationships in the European and/or US wholesale market, • Experience managing sales agents or a regional sales team, • Comfortable with the full commercial cycle, from prospecting and negotiation through to order management and after-sales, • Fluent in English and Spanish, both are used daily across the business, • Sharp with numbers: confident in budgeting, forecasting and reading sell-through data, • Highly organised, managing multiple markets, accounts and deadlines simultaneously, • Experience with Monday.com or a comparable CRM, • Familiarity with NuOrder, Shopify or a similar wholesale order management platform You will fit well here if: • You are excited by independent brands with a genuine point of view, • You can hold a strategic conversation with a Buying Director and then get into the details of an account's delivery window in the same meeting, • You do not see operations as beneath you and understand that a clean process is what makes commercial relationships work, • You are resilient, direct and enjoy the intensity of campaign season. Our Position: The Opposite Thing Designed in London — Made in Spain — EU Sourced and Produced Miista upends the exclusionary practices of the fashion industry to show how we’re actually living now. Over the last ten years, we are proud to have built a brand that through craft, our community, the risks we’ve taken and a sometimes bizarre willingness to laugh at ourselves, has made an elegant commitment to the alternative. A dedication to the opposite thing. What does that mean? That we’re happy to sacrifice profit and to subvert problematic fashion trends for women to create a product that has personality in addition to aesthetic value. A product that knows women don’t really shop using the search words ‘pretty’ now. If we were your friend, Miista would be the odd one at school who grew up and got an attitude and a sense of confidence. You know when it’s a Miista.

Role details • Location: London, • Reporting to: Ecommerce Director, • Contract: Full time, 5 days per week, • Working pattern: Hybrid working supported, with a minimum of 3 days per week in the London office About the role This role is a maternity cover for approximately 12 months. The Ecommerce Manager is responsible for the day-to-day trading, optimisation and performance of Susanne Kaufmann’s B2C ecommerce platforms, ensuring a best-in-class customer experience and strong commercial outcomes across core markets. The focus is on hands-on trading, performance optimisation and cross-functional delivery, working closely with Marketing, CRM, Copy and Product teams under the direction of the Ecommerce Director. Key responsibilities Ecommerce trading & performance • Own the day-to-day management of the B2C ecommerce websites (German and English), including product uploads, launches and promotions., • Deliver against B2C sales targets through effective trading, merchandising and optimisation., • Monitor, analyse and report on sales, conversion, traffic and customer behaviour., • Translate performance data into actionable insights to inform trading decisions and longer-term improvements., • Proactively identify opportunities to drive revenue, conversion and AOV based on real-time data and market trends. Customer experience & UX optimisation • Recommend and implement UX and design improvements to enhance the customer journey and conversion rates., • Use analytics, user behaviour tools and customer insight to inform site improvements., • Partner with Marketing and Creative teams to ensure site content aligns with brand campaigns, launches and tone of voice. Content, product & CRM collaboration • Coordinate closely with Copywriters to ensure accurate, compelling and on-brand website copy., • Partner with Product Development to ensure product pages reflect accurate product information, ingredients and usage guidance., • Work closely with the CRM Manager to align ecommerce and CRM strategies, sharing insights to inform segmentation and targeting., • Support on-site personalisation tools to deliver tailored content and customer experiences. Technical & platform management • Provide functional oversight of the ecommerce platform (Shopify)., • Act as the primary day-to-day contact for the web development agency., • Project manage web development initiatives from briefing through to testing and delivery, under the guidance of the Ecommerce Director., • Provide technical oversight for B2B websites where required. Market awareness & continuous improvement • Stay informed on ecommerce trends, tools and best practices., • Bring forward ideas to improve performance, efficiency and customer engagement., • Contribute to the ongoing evolution of the ecommerce operating model. What we are looking for Experience & background • Strong experience in an ecommerce or digital trading role., • Proven hands-on experience managing B2C ecommerce websites., • Strong experience with Shopify (essential)., • Experience working in a premium, beauty or consumer brand environment preferred. Skills & capabilities • Strong commercial and analytical capability with a data-led mindset., • Confident using ecommerce analytics and user behaviour tools (e.g. ContentSquare, Hotjar)., • Highly organised, detail-oriented and delivery-focused., • Comfortable managing multiple stakeholders and priorities., • Strong communication skills and a collaborative working style. Ways of working • Hands-on, pragmatic and results-driven., • Curious, proactive and comfortable operating in a fast-paced environment., • Collaborative and open to challenge and continuous improvement., • Aligned with Susanne Kaufmann’s premium brand standards, sustainability values and customer-first mindset.

Store Manager Manière De Voir — Oxford Street We are looking for an exceptional Store Manager to lead our retail team at our flagship store in Oxford Street. Reporting directly to the Head of Retail, you will take full ownership of the store — operationally, commercially, and from a people perspective. As a natural and inspiring leader, you will champion the brand and set the standard for excellence across every aspect of the store. You will be responsible for leading the world's first physical touch point store for Manière De Voir — our flagship location and the ultimate expression of the brand. This is a rare opportunity to shape and define what world-class retail looks like, building our reputation from the ground up and leaving a lasting mark on the industry. KEY RESPONSIBILITIES Leadership • Set the tone for the entire store — leading by example on behaviour, standards, and presentation while driving performance and personal growth across the team., • Take full responsibility for training and development: designing and delivering inspiring programmes that build product knowledge, competitor awareness, campaign understanding, and trend literacy., • Balance commercial performance with authentic, high-quality client service — holding both as equally non-negotiable., • Leverage available data to monitor live performance, identify opportunities, and consistently achieve store-wide and individual sales targets and KPIs., • Maintain deep, up-to-date knowledge of the full collection — fit, fabric, function, trims, and trend — and hold the team to the same standard., • Champion innovation and new ideas, presenting proposals to senior stakeholders with the goal of driving business growth., • Take full ownership of store operations including stock management, payroll, and P&L, optimising for efficiency and profitability., • Ensure all health, safety, and security requirements are rigorously upheld at all times. Client & Store Experience • Lead the delivery of a client experience that is engaging, emotional, and fully aligned with our hospitality guidelines — setting the benchmark for best-in-class service both in-store and remotely., • Ensure 'right product, right place, right time' through effective and proactive stock file management, maximising sales and minimising stock loss., • Maintain impeccable store standards and visual merchandising in line with brand guidelines, ensuring the store always reflects the best of Manière De Voir., • Work closely with the allocations team to manage inflow needs, analysing trends by size, colour, and silhouette to inform smart buying decisions., • Oversee the collection and accurate recording of meaningful client data throughout the journey, ensuring the CRM system is consistently maintained., • Deepen the client relationship by offering curated, insider knowledge of the local lifestyle scene — theatre, arts, dining, and more — while building a strong local network that elevates our position in the community. REQUIREMENTS • 5+ years' experience in retail management, with a proven track record in a flagship or high-profile store environment., • Demonstrable experience leading, developing, and inspiring high-performing teams., • A confident decision-maker who takes full ownership, challenges established thinking, and champions new ideas at a senior level., • Commercially astute with a strong understanding of P&L, KPIs, and retail operations., • Style-conscious fashion enthusiast with exceptional knowledge of the industry and a genuine passion for product., • Proven track record delivering world-class client experiences., • Strong entrepreneurial mindset with a personal drive to build something exceptional., • Highly self-motivated, composed under pressure, and able to lead others through change., • Exceptional attention to detail and a quality-first approach in everything you do., • Proficiency in Microsoft Office. SALARY - Competitive

SALES CONSULTANT / LADIESWEAR SPECIALIST LUXURY LADIESWEAR – KNIGHTSBRIDGE £35K–£38K + COMMISSION Are you a sales-driven, fashion stylist with a luxury client book ready to smash targets and build serious earning potential? This Knightsbridge concession role puts you at the centre of high fashion and high rewards. Outside The Box Recruitment is recruiting on behalf of a world-renowned brand celebrated for its luxury fashion worn by celebrities and featured in leading fashion editorials. This is your chance to join their Harrods Concession and take your career – and earnings – to the next level. The Role: • Reporting to the Store Director and Sales Manager. Part of a team of 4 Ladieswear Specialists., • Be the driving force behind sales, delivering a five-star styling experience to HNW & UHNW clients., • Grow your client book through networking, events, and exceptional clientelling., • Close sales confidently and exceed targets with a proactive, entrepreneurial approach., • Bring the brand to life through stunning visual merchandising and in-store presentation., • Maintain accurate client records and follow-ups via the CRM system to build lasting relationships., • Collaborate with your boutique team to create a seamless, luxury experience every time. Ideal Candidate: • 3+ years in luxury fashion as a Senior / Sales Consultant., • Essential your sales & styling experience must come from a luxury fashion boutique, • A proven track record of hitting and exceeding sales targets., • Your own HNW client book and the drive to keep growing it., • A passion for fashion, with your finger on the pulse of trends and editorials., • A confident, articulate communicator who thrives in a fast-paced, target-focused environment., • An entrepreneurial mindset., • A good team spirit., • A passion for clientelling and building lasting relationships with clients., • Flexible, approachable, and a natural team player., • Initiative to think outside the box to create opportunities to network and add value to achieving the boutique's targets., • A positive ‘can do’ attitude. Additional to the basic salary: £35K–£38K • 1-5% commission on sales (dependant on targets), • Bonus, • Free uniform, • 28 days holiday, • Contributory pension & additional benefits If you’re hungry for sales success, passionate about luxury fashion, and ready to work with some of the most discerning clients, we want to hear from you! 📩 Please email your CV to cv@otbrecruitment.com 📞 Or call 07815 939515 Only successful candidates will be contacted. Please only apply if you have the Right to Work in the UK.

E-commerce Manager ripple⁺ | London ripple⁺ is one of the UK's leading and fastest-growing wellness brands. We operate across two key categories: • ripple⁺ inhalables: A revolutionary approach to nicotine-free inhalation. Our mission is simple: help people step away from nicotine and move toward healthier habits through plant-powered alternatives., • Droplet: Our modern home fragrance brand, spanning incense, reed diffusers, and upcoming scent innovations that transform spaces with clean, high-quality aromas. ripple⁺ Brand DNA • Extreme Ownership: Take full responsibility for every outcome within your control., • Pursuit of Quality: How you do anything is how you do everything. Excellence is a habit., • Purpose: Be here because you want to be — we are a passionate, long-term-focused team., • Growth Mindset: Embrace continuous learning, resilience, and adaptability to thrive. The Role As E-commerce Manager, you will own our Shopify ecosystem end-to-end. You are responsible for making our sites fast, flawless, conversion-optimised, and continuously improving across both ripple⁺ and Droplet. You'll work closely with Performance Marketing, Retention Marketing, and Creative teams and manage external developers to turn traffic into revenue while maintaining an extremely high standard of execution across every touchpoint. This is a detail-obsessed, ownership-first role. Ideas matter here, but execution matters more. Key Responsibilities • Own end-to-end site performance across all Shopify storefronts (US and UK), ensuring best-in-class UX, site speed, and conversion across both ripple⁺ and Droplet, • Define and execute e-commerce strategy by category, campaign, and traffic source — tailoring site experience, merchandising, and landing pages in close partnership with marketing, • Run regular full-site audits to identify and resolve UX friction, checkout issues, tracking gaps, and mobile vs. desktop inconsistencies; maintain documentation and QA checklists, • Own end-to-end delivery of site builds and rebuilds, acting as internal lead across designers, developers, and stakeholders to ship on time, on brief, and with zero critical issues, • Lead CRO across all sites through structured testing of landing pages, PDPs, checkout flows, and traffic-source funnels using A/B and multivariate frameworks, • Own the implementation and ongoing management of e-commerce software, CRO tools, analytics, tracking, and personalisation solutions — all cleanly integrated into Shopify, • Build and maintain performance reporting across conversion rate, AOV, revenue by site and region, and funnel and page-level performance; translate data into clear actions and share regular updates with the marketing team and leadership What We're Looking For • 3+ years in DTC e-commerce, with deep hands-on Shopify experience, • Proven CRO and structured experimentation experience, • Experience managing sites across multiple regions or storefronts, • Extremely high attention to detail — you catch things others miss, • Comfortable owning projects end-to-end with minimal hand-holding, • Strong grasp of analytics, attribution, and what drives conversion Reports Into Co-founders & Head of Performance & Digital

Sales Manager Juicy Couture | London | 9-Month FTC (Potential Extension) Salary: Excellent Salary + Benefits An exciting opportunity has arisen to join one of the world's most recognisable lifestyle brands. We are seeking an experienced Sales Manager to lead the commercial growth of the Juicy Couture business across the UK and European markets. This is a highly visible role with responsibility for driving sales performance, developing strategic partnerships, managing key accounts and helping shape the future direction of an internationally recognised brand. Reporting into senior leadership, you will work closely with Design, Merchandising, Marketing and Operations teams to ensure commercial objectives are delivered whilst maintaining brand integrity and market relevance. The Opportunity This role offers broad exposure across: • Sales leadership and commercial strategy, • UK and European wholesale markets, • Key account management, • Forecasting and margin planning, • Range planning and pricing architecture, • Licensing and brand owner relationships, • Marketing and seasonal launch planning, • Brand collaborations and partnerships This is an ideal opportunity for a commercially driven sales leader who enjoys combining strategic thinking with hands-on execution. Key Responsibilities Sales & Commercial Leadership • Lead and develop the sales function across all channels., • Build and strengthen relationships with key retailers, distributors and agents., • Develop and implement commercial strategies to drive sustainable growth., • Negotiate trading agreements, discounts, payment terms and commercial partnerships. Forecasting & Business Planning • Deliver seasonal sales forecasts, margin plans and quarterly business reviews., • Analyse sales performance and identify opportunities to improve commercial results., • Manage pricing architecture and recommend RRPs across multiple markets., • Produce margin models and commercial reporting to support decision making. Product & Range Planning • Partner with Design and Merchandising teams on seasonal range planning., • Contribute commercial insights during collection development., • Ensure product assortments align with customer demand and market opportunities., • Support eCommerce buying and seasonal trading initiatives. Marketing & Brand Growth • Collaborate with Marketing teams on campaign planning and launch activities., • Support seasonal sales launches and customer presentations., • Drive commercial input into brand collaborations and partnership projects., • Ensure marketing activity supports sales growth and customer engagement. Stakeholder & Brand Management • Work closely with licensors, brand owners and external partners., • Represent the brand at customer meetings, trade events and presentations., • Support strategic initiatives that strengthen brand positioning and market relevance. About You We would like to hear from individuals who bring a strong combination of sales leadership, commercial planning and fashion industry experience. You will likely have: • 5+ years' experience in fashion, lifestyle or branded consumer goods., • Experience as a Sales Manager, Commercial Manager, National Account Manager, Head of Sales or similar., • Strong knowledge of UK and European wholesale markets., • Proven track record of delivering sales growth and commercial performance., • Excellent forecasting, planning and analytical skills., • Strong commercial negotiation and account management experience., • Experience working cross-functionally with Product, Design, Marketing and Merchandising teams., • Strong presentation and stakeholder management skills., • Ability to balance strategic thinking with hands-on delivery., • Passion for brands, product and consumer trends. #SalesManager #CommercialManager #HeadOfSales #NationalAccountManager #WholesaleManager #FashionSales #FashionJobs #FashionCareers #LifestyleBrands #FashionIndustry #ApparelIndustry #BrandManagement #CommercialPlanning #SalesLeadership #BusinessDevelopment #AccountManagement #FashionWholesale #RetailPartnerships #LondonJobs #HiringNow

Title: Senior Sales Associate - Luxury Retail Location: London Flagship store Reports to: Store Manager Job Overview: We are seeking a highly experienced and sales-driven Senior Sales Associate to join our luxury retail team, specialising in Ready-to-Wear and Made-to-Order services. The ideal candidate has extensive experience managing VICs, consistently exceeding sales targets, and driving business growth. You will be responsible for providing personalised service to an elite clientele, maximising revenue opportunities, and representing our brand with the highest standards of professionalism and expertise. Key Responsibilities: Sales & Clienteling: · Drive sales and surpass targets by utilising extensive product knowledge and exceptional sales techniques in both Ready-to-Wear and Made-to-Order services. · Deliver a luxury, personalised shopping experience for clients, offering bespoke styling advice and customised solutions based on their needs and preferences. · Manage the full sales cycle for both existing and new clients, ensuring a seamless and elevated shopping experience. · Develop and implement strategies to maximize sales opportunities through Made-to-Order services, product launches, and special events. · Stay ahead of fashion trends and seasonal collections, ensuring the ability to offer informed, cutting-edge style recommendations. VIC Relationship Management: · Manage and grow a portfolio of VICs. · Maintain and enhance strong, long-term relationships with top clients, ensuring high levels of engagement and loyalty through regular follow-up and personalised communications. . Create personalised CRM tools and clienteling strategies to track VIC purchase history, preferences, and special dates to tailor communications and anticipate client needs. · Plan and participate in exclusive client events, fittings, and trunk shows to increase client engagement and drive high-value sales. Sales Leadership & Target Achievement: · Proven track record of exceeding sales targets, demonstrating a results-driven approach to business growth. · Consistently achieve personal and store sales KPIs, setting the standard for the team and contributing to overall store success. · Be a key contributor to business development efforts by identifying new VICs and nurturing high- potential leads through exemplary service and relationship building. · Serve as a sales mentor to junior associates, offering guidance and support in achieving their own sales goals. Store Operations & Team Collaboration: · Work closely with store management to ensure that all sales strategies are aligned with the store’s goals and brand standards. · Assist in visual merchandising and maintaining the overall aesthetic of the store to reflect the luxury positioning of the brand. · Collaborate with the inventory and stock team to manage product availability and ensure clients have access to the latest collections. · Provide leadership during busy periods, stepping in to manage client flows, troubleshoot issues, and keep service standards high. Key Requirements: · 3+ years of experience in luxury retail, with a focus on managing VIC clients and exceeding sales targets. · Extensive expertise in Ready-to-Wear and Made-to-Order services, with the ability to deliver personalized, tailored solutions to high-net-worth clients. · Proven success in achieving and surpassing individual and store-wide sales targets in a luxury environment. · Exceptional clienteling skills with a demonstrated ability to build and maintain long-term relationships with VICs and other top-tier clients. · Strong knowledge of luxury fashion, trends, tailoring, and high-end craftsmanship. · Highly organized with a proactive approach to sales and client engagement. · Professional, polished, and a true brand ambassador, with a deep understanding of the luxury customer experience. · Ability to work flexible hours, including weekends, evenings, and during high-traffic periods. NB Please provide salary expectations with your application, confirm your notice period and confirm the right to work without restriction in the UK. If you do not hear from us within 2 weeks of applying, unfortunately you have not been shortlisted for the role.