Customer experience jobs in United Kingdom

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Location: London, UK Company: Stanley Ley About Stanley Ley: Stanley Ley is a renowned provider of high-quality legal wear and accessories, serving professionals in the legal field. We pride ourselves on our commitment to excellence and exceptional customer service. Job Summary: We are seeking a detail-oriented and organized Administrative Assistant to support the daily operations of Stanley Ley. The ideal candidate will handle administrative tasks, assist with customer service, and ensure smooth functioning across the business. Key Responsibilities: Administrative Tasks: • Manage and organize company documents, files, and records. • Handle correspondence, emails, and phone calls professionally and efficiently. • Schedule appointments, meetings, and maintain calendars for senior staff. • Process invoices, payments, and basic bookkeeping tasks. • Order and maintain office supplies. Customer Service Support: • Assist customers with inquiries, both in-person and via phone/email. • Ensure a professional and welcoming environment for clients visiting the store. • Handle customer complaints or escalate them to the appropriate department. Operational Support: • Coordinate with suppliers to track orders and deliveries. • Assist in preparing reports, presentations, and spreadsheets. • Support the management team with ad-hoc tasks and projects as needed. • Ensure compliance with company policies and procedures. Requirements: • Experience: Previous experience in an administrative or assistant role preferred. • Skills: • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Strong organizational and multitasking abilities. • Attention to detail and accuracy. • Ability to handle sensitive information with confidentiality. • Personal Attributes: • Professional demeanor and a positive attitude. • Ability to work independently and as part of a team. • Customer-focused mindset. What We Offer: • Competitive salary. • A supportive and collaborative work environment. • Opportunities for professional development and growth. • Discounts on company products. How to Apply: Please send your CV and a cover letter detailing your suitability for the role.

Oslo Hackney are looking for a ready made BAR SUPERVISOR To Join DHP family and our Own team on their task to deliver the Best Bar and Night Club Experience in London Oslo is an iconic music venue, trendy bar and busy club We're open Tuesday - Saturday ( Sunday and Mondays closed unless an event/Gig ) , which includes regular bar service, Club nights at the weekend varying from pop to disco to R and B as well as multiple gigs regularly on calendar . We are looking for a Supervisor with proven past experience, an individual who is comfortable taking charge and delegating, willing and able to uphold the smooth running of the bar and its staff. Working closely with Our Management Team on shift . A knowledge of cocktails (including the classics), working in high volume bar environments, great customer service, comfortable taking charge of the bar, product knowledge - of course this list is not exhaustive, and there are some things that we can train you on. The role is 0 hour contract (meaning there is no set hours, but we would like to offer you as many shifts as you are available to work). However, we are looking for individuals who are available working weekends as well as weekdays. There is a probationary period.

We are looking for a Digital Marketing Executive to lead our restaurant’s online marketing efforts, drive customer engagement, and increase footfall and online orders. The ideal candidate will have experience in social media management, SEO, content creation, and paid advertising to promote the restaurant effectively. Key Responsibilities: Social Media Management: Develop and execute engaging content strategies for Facebook, Instagram, TikTok, and Twitter. Create and schedule high-quality posts, reels, and stories showcasing menu items, promotions, and events. Respond to customer inquiries, comments, and reviews to maintain strong online engagement. Online Advertising & Promotions: Plan and manage paid advertising campaigns on Google Ads, Facebook Ads, and Instagram Ads. Optimize campaigns to drive reservations, online orders, and brand awareness. Implement and monitor special offers, discounts, and loyalty programs. SEO & Website Management: Optimize the restaurant’s website for search engines to improve online visibility. Manage and update online menus, promotions, and booking systems. Ensure a mobile-friendly and user-friendly experience. Influencer & Partnership Marketing: Collaborate with local food bloggers, influencers, and content creators for brand exposure. Coordinate partnerships with food delivery platforms like Uber Eats, Deliveroo, or Just Eat. Email & SMS Marketing: Create and send email newsletters with updates on promotions, new dishes, and events. Develop SMS campaigns for special offers and exclusive deals. Analytics & Performance Tracking: Use Google Analytics, Meta Insights, and other tools to track and improve marketing performance. Provide reports on campaign success, customer engagement, and online traffic. Required Skills & Qualifications: Bachelor's degree in Marketing, Business, or a related field (preferred). Strong understanding of social media trends, SEO, and online advertising. Experience with content creation tools like Canva, Photoshop, or CapCut. Knowledge of Google Analytics, Meta Business Suite, and email marketing platforms. Excellent communication and creativity skills.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Pastry Demi Chef! YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be working in the pastry section to prepare our delicious desserts from scratch, from giant lemon pie to homemade gelato. - You will follow our recipes and directions from the kitchen management team. - You will be working alongside the Pastry Chef to help with training new chefs. - You will respect health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Previous experience/training as a Demi Pastry Chef - Excellent knowledge of Italian desserts - Previous experience in a busy service environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £15.44 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to £15.44 / hour

Hey lovely people! We are looking for superstar baristas. We are a catering company that works in corporate. There are many sites in London but this one is particular needs a very special addition to the family. Key Responsibilities ☕ Coffee Preparation: Expertly prepare and serve a variety of coffee and other beverages to a high standard. 🍳 Food Service: Assist with lunch prep and other food prep 😊 Customer Service: Provide friendly, efficient service, engaging with customers to ensure a welcoming atmosphere. 🔄 Café Operations: Assist in general café duties, restocking, and maintaining cleanliness. 🚀 Team Player: Work collaboratively with the team to ensure smooth and efficient service. What We’re Looking For ✔️ Barista Experience: Minimum 1 year experience making coffee, including latte art and working with specialty coffee. ✔️ Customer-Focused: A friendly, positive attitude with strong communication skills. ✔️ Food Handling Skills: Experience with basic food prep, display and lunch service. ✔️ Efficiency & Multitasking: Ability to work in a fast-paced environment while maintaining quality. ✔️ Reliability & Teamwork: A proactive, dependable team player who takes initiative. We offer: -Mon to Fri 8:30 to 17 shift -40 hours contract -Extra shift available -14.85 an hour. -Unlimited coffee in a day and meals included. -28 days holidays (inc Bank holidays) And many more… :) If you think you fit the description and willing to start a new experience don’t hesitate in contacting me! Looking forward to hearing from you!

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Pastry Chef de Partie. YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be working in the pastry section to prepare our delicious desserts from scratch, from giant lemon pie to homemade gelato. - You will be onboarding and training new chefs, coaching and supporting your team, working closely with kitchen management and ensuring the pastry section is run perfectly. - You will uphold health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Expert knowledge of Italian desserts and pastry techniques - Previous experience leading a Pastry team in a restaurant environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £17.44 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to £17.44 / hour

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Food and Drinks Runner! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be running food and drinks as well as serving wine, desserts and pasta directly to our guests at the table. - You will be opening and closing the floor, polishing cutlery and folding napkins. - You will respect health and safety standards and maintain cleanliness and organisation across the floor - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service and communication skills - Previous experience in hospitality - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £14.44 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £14.44 / hour

Team Member - up to £13.00 per hour with no weekend and no evening working! At Abokado we prepare delicious and nutritious meals such as fresh salads, rice bowls, sushi, breakfast and organic coffee for our wonderful customers in locations in central London. We’re looking for Team Members to work in our busy kitchens and serving customers. What we offer: Starting pay £12.00 - £13.00 per hour (depending on experience) Mon-Fri only (no weekend or evening working) FT opportunity Guaranteed hours - 35hrs (no minimum hours contracts) Overtime Monthly salary payment Excellent training Free delicious meals while on shift 50% off Abokado at all locations 28 days holiday (including bank holidays) Great career prospects, opportunity to progress to GM (up to £40k pa salary) What we’re looking for: Positive attitude and high energy Reliability and punctuality Hard work and great team player Willingness to learn High standards and accuracy Happy with early starts - 6am is typical 6 month minimum commitment To apply: Please send your CV and a few words introducing yourself and why you want to join the Abokado family. We will then carry out a phone interview and if successful invite you to a trial the following day. If your trial is successful you’ll be offered a role and you can join immediately.

Oversee daily restaurant floor operations, ensuring seamless service and an exceptional customer experience. Manage and monitor reservations, optimizing table allocation to maximize turnover and efficiency. Lead and supervise the front-of-house team by assigning tasks and promoting effective teamwork and coordination. Conduct daily briefings with staff, ensuring everyone understands their roles, responsibilities, and any important updates or tasks for the shift. Monitor food presentation and quality, ensuring all dishes meet restaurant standards before reaching guests. Track and manage stock levels, working closely with the Manager and suppliers to guarantee timely availability of beverages. Maintain high standards of hygiene, cleanliness, and organization throughout the restaurant premises. Conduct routine checks to ensure compliance with health, safety, and industry regulations.

We are looking for a talented Receptionist to join our team here at Oblix. Our Receptionists are charismatic, dedicated and strive to deliver the superior level of customer service that we are known for. Oblix, located on the 32nd floor of The Shard, offers sophisticated dining with panoramic views of London, featuring a menu inspired by the classic grill. Life at oblix At Oblix, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our classic grill, guided by our core values: Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness Embrace the Energy - we bring passion and positivity to everything we do What We Look For Our ideal candidate embodies our values and the following: - A genuine love for hospitality - Proven experience as Receptionist/Host in a luxury high-volume restaurant - A natural team player who is in sync with a large team - Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy: - World-Class training, designed to inspire and educate - Global opportunities, experience hospitality around the globe with our five incredible brands - Family Meals are shared daily - Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition - Staff discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. ** Ready to create some magic?** Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.

Duties and Responsibilities: · Maintaining statistical and financial record · Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability · Create and manage a relaxed, welcoming, customer - focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control maximizing profitability and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximize profits · Conduct price and feature comparisons to facilitate purchasing · Recruit and Train new staff and conduct induction · Ensure high levels of customers’ satisfaction through excellent service · Ensure racks are fully stocked · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets Skill/experience/qualifications: · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to manage the full extent of business requirements · Must have excellent communication and interpersonal skills · Customer management skills · Bachelor &/ Master’s degree or a related study and experience

Fully-Remote Role Odin helps people to raise and deploy capital seamlessly. We envision a world where people can vote with their money on what the future looks like, and participate in creating it. Our first product makes it radically easier for anyone, anywhere, to launch & run an investment firm - think "Shopify for asset managers". We handle all the “plumbing” and paperwork through one seamless platform - everything from setting up the legal structure for an investment vehicle through to processing exits. We’re already trusted by over 10,000 VCs, angels and founders, and we're one of the fastest-growing fintechs in the UK, tripling income YoY. We've raised $3m in seed funding from top angels, family offices and VCs to support our own growth, and we are just getting started. ** The Role** Your role will be all about helping investors get started smoothly on Odin’s platform. You’ll become the go-to person for sorting out any onboarding issues—especially around KYC (Know Your Customer) and AML (Anti-Money Laundering) checks—making sure investments can go through without delays. On top of that, you’ll support investors with their questions, helping them solve any issues quickly and ensuring they have a seamless experience. This is a brilliant opportunity to gain hands-on experience in fintech, customer operations, and compliance while building problem-solving and communication skills! ** Responsibilities:** - Proactively support investors and companies experiencing difficulties with Odin’s automated KYC/AML workflows. - Review KYC/AML documentation for flagged investors, conducting additional checks or enhanced due diligence when necessary. - Assist investors with tracing missing payments. - Respond to investor support issues promptly, contributing to a response time of under 2 hours across the board. - Identify patterns in support requests and implement efficiencies (e.g., setting up templates/macros for common answers). ** Entry-Level or Internship – Flexible Pathways** We’re open to hiring this role as either a full-time entry-level position or a 6-12-month internship, depending on your experience and career goals. Whether you’re looking to kickstart your career straight out of school, gain hands-on experience before university, or build industry exposure through an internship, this is a great opportunity to develop valuable skills in fintech, compliance, and customer operations. Let us know your preference when you apply! ** Your Background** This is a great opportunity for someone bright and eager to gain professional experience. - Ideal for someone looking to start their career without going to university or has left university and wants to do an 12 month internship to gain exposure. - You should be comfortable using technology and open to learning how to optimise processes. ** Must-Have Qualities** - Excellent written and verbal communication – Clear, professional, and proactive communication is essential. - Asks questions if they don’t understand – No prior KYC/AML experience is required, but you should be eager to learn and follow instructions carefully. - Extremely responsive & good at context switching – The kind of person who can’t stand unread emails and knows when to send a quick holding response. - Selfless approach to customer support – You think ahead to prevent unnecessary back-and-forth, adding useful context in emails to help investors submit correct documents the first time. - Attention to detail – You can spot inconsistencies and apply good judgment to identify potential risks. - Tenacious – If something isn’t simple, you’ll keep pushing for a resolution rather than letting it slip through the cracks. Working at Odin 🖥 We encourage a balanced way of working. We’re a fast-growing startup building something very ambitious, and we expect you to work hard, and relish this challenge. However, we also offer flexibility, and we support your life outside of work so you can bring your best to the table. Our benefits include: - We’re remote-first, so you can work from home full-time! We do have days where we use the same WeWork, and we make an effort to organise monthly in-person socials (attendance isn’t mandatory) - Choose your own laptop and we'll also ensure you have all the equipment you need to succeed - Receive your own expense card, eliminating out-of-pocket spending for work items and tools that matter - Private health insurance to ensure your health isn’t compromised, allowing you to do your best work Accessibility Adjustments ℹ️ We’re committed to removing invisible barriers. If there are any adjustments we can make to better support you, please let us know when you apply.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Waiter/Waitress! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - Your top priority will be to look after all of the guests in your section - following the steps of service, giving recommendations, upselling and processing payments. - You will master the knowledge of our products, wines and cocktails. - You will be opening and closing the floor. - You will respect health and safety standards and maintain cleanliness and organisation across the floor - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service and communication skills - Previous experience as a waiter/waitress in a busy restaurant - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £11.44 / hour

We are looking for an enthusiastic Senior Receptionist to join our team here at Zuma. Our Receptionists are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining Zuma’s high standards. The requirements - A passion for delivering an exceptional guest experience, hunger to learn - Previous experience in a similar high-end restaurant - Experience with SevenRooms reservation system or similar - Ability to multitask - Excellent communication skills - Great team player The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: - World class in-house training; we want you to have all the tools to be the best - Opportunity to travel the world with our five incredible worldwide brands - Lifeworks – make great savings on things like shopping, restaurants, travel and health and wellbeing - Long service awards to show that we love having you around! - Exciting In-house incentives - Travel season ticket loan to help you save your hard earned money getting to work - Family meal on shift - Staff Discount across ZUMA, ROKA, Oblix & INKO NITO - Cycle to work scheme – keep fit and save money on travel, what’s not to love! Are you ready?! Join our team, start your story today.

FRONT OF HOUSE TEAM MEMBER/COOK. Up to £12p/hour Based in: Pinner (Eastcote) We are seeking a reliable and customer-oriented Fast Food Attendant to join our team at Guasa Group. As a Fast Food Attendant, you will play a crucial role in ensuring that our customers have a positive dining experience. If you have excellent time management skills, a passion for food preparation, and enjoy working in a fast-paced environment, we would love to hear from you. Duties: - Take customer orders and accurately enter them into the POS system - Prepare and assemble food items according to company recipes and guidelines - Ensure that all food is prepared and served in a timely manner - Maintain cleanliness and sanitation standards in the kitchen and dining areas - Assist with inventory management and restocking supplies as needed - Handle cash transactions and provide accurate change to customers - Address customer inquiries and resolve any issues or complaints promptly - Collaborate with team members to ensure smooth operations during busy periods - Experience: - Previous experience in a Mexican fast food or restaurant setting is preferred but not required - Knowledge of basic math skills for cash handling purposes - Familiarity with food safety regulations and procedures is a plus - Ability to work in a fast-paced environment while maintaining attention to detail - Strong communication skills and the ability to work well within a team - If you are looking for an exciting opportunity to contribute to a dynamic team, please submit your application today. We offer competitive pay rates, opportunities for career growth, and a supportive work environment. Join us at Guasa Group as we strive to provide exceptional service to our valued customers

Fish! Kitchen in Kingston KT2 7AF a restaurant and takeaway - is seeking an experienced and reliable waiter/waitress to join our small, dedicated team for a permanent, long-term position. You must be able to work between Tuesday and Saturday in a various weekly rota.The restaurant is closed on Mondays and Sundays. The shift are lunch 10am to 4pm, dinner 4pm to close and some double shifts all day with break. The hours are around 25-30 per week. About Us: Our small but perfectly formed restaurant offers a range of seafood delights, from classic fish & chips to lobster and oysters. We pride ourselves on serving the freshest fish and seafood, sourced directly from our own fishmonger, Jarvis, located next door. The Role: - Customer Service: Provide excellent service in both our restaurant and takeaway sections. - Environment: Friendly atmosphere catering to families, regulars, locals, and business professionals. What We Offer: - Pay: £12 /hour plus full share of weekly tips - Payment: Monthly payment with weekly access available via the Wagestream app. - Holidays: 28 days holiday (including bank holidays), increasing with length of service. - Discounts: 20% discount when dining in. - Meals: Complimentary meals and drinks during shifts. - Benefits: SAGE retail-wellbeing discount, in-house training, and pension scheme. Requirements: - Experience: 1-2 years of experience as a waiter/waitress in a restaurant. - Availability: Full-time availability as per the weekly rota. - Skills: - Excellent communication skills. - Naturally organized. - Personable and friendly attitude. - Team player. - Trustworthy and efficient. Eligibility All applicants must be eligible to work in the UK and must obtain a Share Code prior to application.

Assistant Bar Manager 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Bar Manager to join our team. The company benefits our Assistant Bar Manager will receive are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of our Assistant Bar Manager are: - Oversee day-to-day operations in the absence of the Bar Manager. - Assist in hiring, training and managing bar staff. - Ensuring high standard of customer service The Experience & Qualifications required of our Assistant Bar Manager are: - Previous experience in a similar position - Knowledge of Bar Operations and POS systems The working hours: - Monday - Saturday The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Assistant Bar Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a cover letter to the link below.

Job Description: We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. The Restaurant Director is responsible for overseeing all aspects of the restaurant’s operations, ensuring an exceptional guest experience, driving revenue growth, and maintaining high operational standards. They will lead and develop the team, manage budgets, and ensure that the restaurant aligns with the brand’s vision and values. RESPONSABILITIES Operational Management: - Oversee the restaurant's daily operations, ensuring efficiency and service excellence. - Implement and uphold brand standards in food quality, service, and ambiance. - Monitor and optimize restaurant performance through KPIs and guest feedback. Team Leadership & Development: - Recruit, train, and develop a high-performing team. - Foster a strong culture of leadership, teamwork, and accountability. - Conduct regular team meetings and performance evaluations. Financial & Business Management: - Manage budgets, control costs, and maximize profitability. - Optimize inventory, labor, and operational expenses. - Identify business opportunities to increase sales and customer retention. Guest Experience & Brand Representation: - Ensure outstanding customer service and resolve guest concerns proactively. - Maintain a high level of hospitality and brand alignment in all guest interactions. - Oversee marketing initiatives and community engagement efforts. Compliance & Safety: - Ensure adherence to health, safety, and food hygiene regulations. - Maintain a clean, organized, and compliant restaurant environment. - Implement risk management procedures to safeguard staff and guests. REQUIREMENTS - Minimum 5 years of experience in a senior restaurant management role. - Strong leadership, communication, and problem-solving skills. - Proven ability to manage P&L, budgets, and operational costs. - Passion for hospitality, guest experience, and team development. - Ability to thrive in a fast-paced and dynamic environment. WHAT WE OFFER 🍽️ Up to €300 meal credit to enjoy in our restaurants. 🥑 50% discount in all our locations. 🎳 Monthly “cultural” outings with the team. 🎟️ Fun corporate events throughout the year. 🚀 Internal growth opportunities within the company. 📚 Ongoing training to enhance your skills. 🌍 The chance to join a rapidly expanding company.

Grand Concerto Hotel is seeking a highly motivated and experienced Hotel Manager to lead our team as we prepare for the grand opening of our brand-new luxury property. As Hotel Manager, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences and smooth day-to-day functions. Position: Hotel Manager Shift: Full-time Key Responsibilities: - Oversee daily hotel operations, including front desk, housekeeping, food and beverage services, and maintenance. - Manage, mentor, and motivate a team of employees to provide outstanding service to guests. - Ensure that the hotel is operating within budget and achieving financial targets. - Handle guest complaints, requests, and feedback with professionalism and care. - Implement and monitor hotel policies and procedures to maintain high standards of cleanliness, safety, and service. - Develop and execute strategies to increase revenue, occupancy rates, and customer satisfaction. - Coordinate with other department heads to maintain smooth hotel operations. - Oversee recruitment, training, and performance management for hotel staff. Qualifications: - Proven experience as a Hotel Manager or in a similar managerial position within the hospitality industry. - Strong leadership skills and the ability to motivate and manage a diverse team. - Exceptional problem-solving and decision-making abilities. - Excellent communication, interpersonal, and organizational skills. - Solid understanding of hotel management software and booking systems. - Ability to manage budgets, analyze financial reports, and improve operational efficiency. - A passion for hospitality and providing outstanding guest experiences. Why Join Us: - Lead the operations of a brand-new hotel and help set the standard for excellence. - Opportunities for career growth and professional development. - Be part of a dynamic, energetic, and passionate team. If you’re a proactive, results-driven leader who thrives in a fast-paced environment, we want to hear from you! Join us as we create unforgettable experiences for our guests at Grand Concerto Hotel.

Position is available to candidates with a valid UK work permit. Located in Teddington, Greater London, Tw118hg. The Role… We are seeking an experienced Bartender to join Shambles team. As Bartender, your role is to make sure that our guests have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact. Your main responsibilities are serving alcoholic and non-alcoholic beverages, food (when needed) and providing excellent service to all customers, creating memorable experiences. Other duties include mixing cocktails, preparing the bar for service and ensuring it is in pristine condition at all times. What we are looking for... 1 years' experience in a busy high-profile bar or restaurant. Experience and knowledge of classic cocktails (made fresh to order), wines and a specific will to expand your knowledge in wine. Team player who communicates well with all other colleagues. Punctual, reliable and trustworthy and has a sense of urgency. Yes, yes, yes mentality. Ability to multitask and work in a fast-paced environment. Have a genuine passion for food, wine and hospitality. If you don't have any previous experience but want to learn how to be a Bartender, please apply to a ‘Barback' position instead. Benefits: Competitive salary, plus tips. Weekly pay and you will be paid for every hour you work. Staff food when on duty. Friendly family environment. Working for an established business. Yearly pay review. Private pension scheme (optional). 10 hour Part Time contract. More hours can be made available during busy periods. Staff parties. Staff discounts.

Are you passionate about providing excellent customer service and creating a welcoming atmosphere? Grand Concerto Hotel, a stunning new hotel opening soon, is looking for a friendly, organized, and enthusiastic receptionist to join our team. Position: Receptionist Location: 164-166 Sussex Gardens, Tyburnia, London Key Responsibilities: Greet and check-in guests with a friendly, professional demeanor. Manage phone calls and emails, providing information and assistance to guests. Handle guest inquiries, requests, and complaints in a timely and efficient manner. Ensure that the reception area is always clean, organized, and inviting. Assist with reservations and provide information about hotel amenities and services. Work with other hotel departments to ensure smooth operations. Qualifications: Previous experience in customer service or as a receptionist is preferred but not required. Excellent communication and interpersonal skills. A positive attitude and the ability to work well in a team. Strong attention to detail and organizational skills. Proficiency in basic computer systems and hotel management software is a plus. Ability to work flexible hours and handle a fast-paced environment. Why Join Us: Be part of a brand-new hotel and help shape our guest experience from the ground up. Competitive salary and benefits. Opportunities for career growth in a dynamic hospitality environment. Work in a friendly and supportive team. If you're passionate about hospitality and eager to make a difference at a newly established hotel, we’d love to hear from you! Apply today to become part of the Grand Concerto Hotel family.

Mucci’s is a stunning Italian Restaurant & Bar in the heart of Chelsea – King’s Road. We are recruiting for a Barman with relevant experience working in high quality restaurants. The Barman will be responsible for: · Bar set-up and closing · Mixing cocktails · Customer service · Follow the standard operating procedures If you are looking for the next step in your career and want to join a growing business with lots of opportunity don't hesitate to apply now!

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Food and Drinks Runner! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be running food and drinks as well as serving wine, desserts and pasta directly to our guests at the table. - You will be opening and closing the floor, polishing cutlery and folding napkins. - You will respect health and safety standards and maintain cleanliness and organisation across the floor - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service and communication skills - Previous experience in hospitality - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £14.44 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £14.44 / hour

We are currently looking for a positive-thinking and hardworking Waiter/ess to join the Homeslice family on an exciting new adventure. The Homeslice experience is about far more than making great pizza. We aim to create a relaxed, friendly and fun environment. Join a group of passionate and experienced people with no negativity and lots of team focus. Homeslice aims to bring culinary integrity to the ubiquitous pizza through a menu of fresh, seasonal 20” pizzas, available whole or by the slice, served alongside locally sourced beers and natural wines by the carafe. This is an excellent opportunity for anyone looking to grow with this privately owned restaurant group at an exciting time in their development. As a Waiter/ess, you will: · Consistently deliver excellent customer service with a smile · Serve all products to Homeslice brand standards · Maintain great knowledge of products and our story · Be passionate about what you do and demonstrate initiative · Engage in Homeslice brand training and demonstrate a willingness to learn In return, we offer: · Competitive hourly rate · Hourly accrued holiday pay · Further career opportunities and excellent training · Free pizza on shift · Staff parties and events · Cycle to work scheme · 25% discount outside of working hours · 5-A-Side football bi-weekly games

We are seeking a friendly and reliable full-time waitress/waiter to join our team. The ideal candidate will provide excellent customer service, take orders, serve food and drinks, and maintain a clean and organized dining area. Strong communication skills, a positive attitude, and the ability to work in a fast-paced environment are essential. Experience is preferred but not required. Join us for a rewarding opportunity in a dynamic and supportive team!

We are currently looking for an experienced, positive-thinking and hardworking Assistant Manager to join the Homeslice family! The Homeslice experience is about far more than making great pizza. We aim to create a relaxed, friendly and fun environment. Join a group of people who are passionate and experienced with no negativity and lots of team focus. Homeslice aims to bring culinary integrity to the ubiquitous pizza through a menu of fresh, seasonal 20” pizzas, available whole or by the slice, served alongside locally sourced beers and natural wines by the carafe. This is an excellent opportunity for anyone looking to grow with this privately-owned restaurant group at an exciting time in their development. As an Assistant Manager you will: · Maintain the Homeslice customer service standards and ensure these are delivered consistently by all team members with a smile · Ensure tasks are only performed by trained and friendly team players · Motivate and effectively communicate with the team to ensure the efficient operation of Homeslice · Assist the General Manager in delivering on-time reporting · Work closely with the Head of Operations to improve skills and abilities In return we offer: · Competitive Salary · Further career opportunities and excellent training · Free pizza on shift · Staff parties and events · Cycle to work scheme · 50% discount outside of working hours · 5-A-Side football bi-weekly games

We are looking for a talented Chef de Partie to join our team here at Oblix. Our chefs are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Oblix Chefs are confident working at a fast pace whilst maintaining Oblix's high standards. Oblix, located on the 32nd floor of The Shard, offers sophisticated dining with panoramic views of London, featuring a menu inspired by the classic grill. Life at oblix At Oblix, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our classic grill, guided by our core values: Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness Embrace the Energy - we bring passion and positivity to everything we do What We Look For Our ideal candidate embodies our values and the following: - A genuine love for culinary experiences - Proven experience as chef de party in a luxury high-volume restaurant - A natural team player who is at home working in sync with a large team - Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy: - World-Class training, designed to inspire and educate - Global opportunities, experience hospitality around the globe with our five incredible brands - Family Meals are shared daily - Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition - Staff discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.

Waiter/Waitress - Hoppers Kings Cross Salary - Up to £15 ph Schedule - Full Time Experience - Previous experience in a quality restaurant Hoppers Kings Cross are seeking a Waiter/Waitress to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Waiter/Waitress looking for a new role in an award winning, critically acclaimed group. The Restaurant Hoppers the much talked about, fast paced Sri Lankan restaurant. We are looking for team members who can come on-board to our award-winning concept inspired by the food of Tamil Nadu and Sri Lanka. We serve our London twist on hoppers, dosas, kothus and roasts. Complimented by a tropical drinks list with Genever and Arrack at its heart. Our people are a big part of what we do, helping to translate the cuisine and always going above and beyond to make sure our guests have a fantastic experience. It’s what makes us different. Being part of the Hoppers family requires commitment, charm, confidence and an eagerness to learn. The Position As Waiter/Waitress, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have the following, then we want to hear from you: Prior experience as a Runner, Commis Waiter or Waiter/Waitress within a fast paced quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group;

Job Title: Vibrant and Friendly Team Member at Black Bear Burger Location: East London & North London Welcome to Black Bear Burger 🖤🧸, where we flip burgers with bold flavors and serve up a side of fun! Our mission? To create an unforgettable dining experience packed with personality, passion, and (of course) incredible burgers! Job Description: Are you a people-loving, fun-spirited individual with a flair for hospitality? We’re on the hunt for an enthusiastic Team Member to join our squad at Black Bear Burger⚫️🐻. Your job? To help us serve up great food, great vibes, and ensure that every guest leaves with a smile (and maybe a craving for more!). Key Responsibilities: • Service with a Smile: Deliver friendly, top-tier service with a side of good vibes.• Team Player: Work hand-in-hand with the crew to ensure smooth daily operations, from prepping burgers to cleaning up.• Customer Experience: Chat with customers, help them with menu choices, and make them feel right at home.• Keep It Fresh: Maintain a clean, vibrant space that’s always welcoming.• Energy Booster: Help keep the energy high and the atmosphere buzzing with positivity! What We’re Looking For: • A passion for great food and awesome customer service.• A fun, energetic personality that thrives in a fast-paced environment.• Flexibility to work various shifts, including weekends and evenings.• No experience needed – just a willingness to learn and have fun. Why Work with Us? • Competitive pay and benefits.• A fun, lively work environment where your personality can shine.• Opportunities to grow with a brand that’s shaking up the burger scene.• Free burgers (need we say more?)! How to Apply: Ready to join the Black Bear family? We’d love to hear from you! Bring your enthusiasm, your love for burgers, and your best smile. Spanish, Italian, French language advantage. Join Black Bear Burger, where we’re all about Good Food, Good Vibes, and Great People! 🍔✨

Oorja Indian Dining 14 £ to 15 £ per hour (including tronc) Location: Covent Garden Immediate Start We are looking for an enthusiastic bartender to join our team at Oorja Indian Dining. If you are passionate about crafting delicious cocktails, providing top-notch service, and working in a vibrant setting, we'd love to hear from you. As a bartender, you'll be responsible for mixing and serving creative cocktails, wines, and spirits while delivering exceptional customer service. You'll ensure the bar is stocked, clean, and running smoothly, contributing to a fast-paced, team-driven environment. We are looking for someone with a friendly and energetic personality, great communication skills, and a willingness to learn. Previous bar experience is a plus, but a great attitude is even more important. Knowledge of classic cocktails is ideal, and the ability to work evenings and weekends is essential. Perks include competitive pay, service charge, and the chance to be part of an exciting, growing restaurant. Ready to join the team? Apply now!

Pilpel family is looking for strong, friendly Cashiers. If you love working in a team, believe in amazing customer service, you are kind and have a positive attitude, we'd love to hear from you. We are a vegetarian chain in Central London. No experience needed as all training will be provided. The shifts are from Monday - Thursday during lunch (12:00-15:00), we start with 11.50£ per hour. If you feel like you would be a good fit for this position, we'd love to receive your application!

Caffe concerto it’s looking for an Chef to join our company. We are currently seeking enthusiastic and energetic individuals to join our dynamic team as Sandwich Makers and Salad Makers. If you have a passion for creating delicious and fresh meals and are willing to learn, we want to hear from you! Responsibilities: - Prepare and assemble sandwiches and salads to order - Ensure high standards of food hygiene and presentation - Maintain a clean and organized work station - Provide excellent customer service Requirements: - No prior experience needed; willingness to learn and a positive attitude are essential - Strong attention to detail and ability to work in a fast-paced environment - Good communication and teamwork skills - Flexibility to work various shifts, including weekends and holidays - Competitive hourly wage - Opportunity to work in a friendly and supportive environment - Room for growth and development within the company Job Type: Full-time, Permanent Salary: 12.50 Including Service Charge

Scott's Richmond Experience on OpenTable/SevenRooms is a MUST Location: Richmond-upon-Thames Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Open Table and/or Seven Rooms experience. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting. - Experience with either Open Table or Seven Rooms. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

We are an upcoming domiciliary care provider based in Hayes London. We are looking to recruit a Full time Care. The Role: Reporting to the Directors, the Domiciliary registered Manager will strive to maintain a high-quality care service throughout the care provision. You will: · Manage the effective recruitment, induction and training of care staff. · Manage the day to day running of the business and acting as the person-in-charge reporting to the directors · Identify opportunities for growth and development and working with the Director to achieve targets and deliver within budget. · Develop and manage relationships with clients, NHS, local authority, customers and their families. · Ensure that effective induction, supervision and assessment of staff is carried out and that training needs are identified and met. · Ensure the delivery of services are effective and efficient, ensure good and safe practices take place for all activities, and ensure all services are reviewed and improved on a regular basis. · Ensure the service is and stays compliant with CQC requirements. Be available for on-call responsibilities You must be: Outstanding, Knowledgeable and experienced in the social care field. Ethical. We do things the right way and live by our Charter. Qualified: Holding a management qualification, or Level 5 Diploma in Leadership for Health & Social Care. Experienced: Minimum of 15 plus years’ experience managing a team within a similar role is essential, ideally within a domiciliary care and other related services. Must have experience in bidding for CCGs & domiciliary care packages Qualified driver: Hold a clean driving licence Ensure the provision of high-quality care to the existing service user base Utilise your business development skills to achieve growth targets (plans are in place to double the size of the existing service and expand the service geographically by opening new branches, so you could find yourself operating in a more senior managerial role before too long) Recruit, develop and manage a high-quality staff team (staff turnover is very low) Strive to achieve an Outstanding CQC rating. You can expect: To work with a company that is values driven and sees people as our greatest asset. A good salary based on experience To apply for the opportunity, please send your CV to us today.

Floor Manager job description: Oversee daily restaurant floor operations, ensuring seamless service and an exceptional customer experience. Manage and monitor reservations, optimizing table allocation to maximize turnover and efficiency. Lead and supervise the front-of-house team by assigning tasks and promoting effective teamwork and coordination. Conduct daily briefings with staff, ensuring everyone understands their roles, responsibilities, and any important updates or tasks for the shift. Monitor food presentation and quality, ensuring all dishes meet restaurant standards before reaching guests. Track and manage stock levels, working closely with the Manager and suppliers to guarantee timely availability of beverages. Maintain high standards of hygiene, cleanliness, and organization throughout the restaurant premises. Conduct routine checks to ensure compliance with health, safety, and industry regulations.

Hello! We are looking for two friendly individual to join our team as a delivery driver. You will be responsible for picking the products, loading the van and make sure everything arrives in perfect condition to our customers. Experience driving Sprinter vans is needed. You must drive safely, responsible and within the law at all times. We need someone motivated, with a good level of English and a full UK driving licence. Training will be provided. This role is a permanent position / Immediate start. Please apply with your CV and we will contact you for an interview. We are looking forward to hearing from you! All the best,

General Manager Job Description Company Overview: Steakhouse, originally established in the vibrant community of Hackney, is renowned for its commitment to live fire cooking, which brings a unique depth of flavor to its carefully curated menu. This cooking technique is one of unique STEAKHOUSE signature attractions, setting it apart in the competitive London restaurant scene. The steakhouse is celebrated not only for its innovative approach but also for its small, focused menu that emphasizes the freshness and quality of its offerings. Our steakhouse has successfully carved a niche as a premier destination for steak enthusiasts, garnering a loyal following and critical acclaim, making it a standout small establishment. As part of its ambitious growth strategy, our Steakhouse is set to expand its operations to Canary Wharf, marking a significant milestone in its journey. This move is designed to cater to a broader audience, bringing distinctive dishes and unique dining experience to one of London’s most dynamic upcoming leisure and dining destinations. The expansion into Canary Wharf represents a pivotal step forward, promising to introduce our Steakhouse to a new clientele while continuing to uphold the high standards that have defined its success in Hackney. Key Responsibilities: Overall Operational Oversight: Manage both front of house and back of house operations, ensuring seamless integration and efficiency across the restaurant. Budgetary and Cost Management: Actively contributes to budgetary meetings, offering insights and strategies to manage costs effectively. Works collaboratively with the management team to implement cost-saving measures without compromising service quality. Comprehensive Staff Management: Manages the scheduling for all restaurant staff, ensuring optimal staffing for both front of house and back of house. Directly manages the rota for back of house staff, coordinating kitchen operations to ensure efficiency during all service periods. Enhanced Quality Control: Oversees the quality and safety of all food items served at the restaurant. Supervises ingredient selection and kitchen hygiene practices to meet health and safety standards. Operational Collaboration: Ensures that kitchen operations are fully aligned with front of house activities, fostering a collaborative environment between all staff. Acts as the point of contact for both areas, resolving any operational conflicts and ensuring a smooth service delivery. Culinary Oversight and Reporting: Plays a key role in culinary decision-making processes, providing input and guidance on menu selections and kitchen practices. Reports directly to the owner about kitchen performance, needs, and any significant operational issues or achievements. Facilitates communication between the kitchen team and the restaurant management to ensure all parties are informed of operational statuses and strategies. Job Requirements and Prerequisites: Educational Background: Bachelor’s degree in Business Administration, Hospitality Management, or a related field is preferred but not essential. Experience: Minimum of 3 to 5 years of management experience in a high-volume restaurant or hospitality environment. Proven experience in managing a large team in a fine dining or upscale casual dining setting. Previous experience with budget management, cost control, and financial reporting. Certifications: Food Safety Certification is required. Additional certifications related to hospitality management would be advantageous but not essential. Skills and Competencies: Strong leadership skills with the ability to motivate and manage a diverse team. Excellent organizational and time-management abilities. Proficient in conflict resolution, with a strong focus on customer service. Capable of making quick decisions under pressure. Exceptional communication skills, both verbal and written. Competency in using restaurant management software and systems for scheduling, inventory, and POS operations. Personal Attributes: High level of professionalism and dedication to operational excellence. Passionate about food quality and customer satisfaction. Ability to work flexible hours, including nights, weekends, and holidays as required by the restaurant's operational needs.

Citadines South Kensington London is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with memorable experiences of the city. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving £24600.00 per annum Department: Reception About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!

We are looking to add a member to our fast-growing team! The Guest Experience Executive role is a fast-paced one. You'll be working along with the rest of the team to ensure that the properties we manage are well looked after and that our guests have a great experience during their stay. What's the Guest Experience Manager role about? - Checking in guests: Meet our guests on their arrival and have a chat with them. Where are they from, what brings them to London, what are your favourite restaurants in the area... Show them how everything works and be there for them if they have any requests. - Communicate with guests: Both through e-mail and phone calls, you will be in constant touch with our guests from Airbnb, Booking, Expedia, VRBO... We're present in all of the major OTAs and some niche ones! - Upping your tech skills: At Nestor, we are tech-oriented - you will be using different tools and will have to learn processes that will test you! - Staying active: Different properties at different locations - get your steps in effortlessly! 24.000 / year - 33 days off per year + your birthday (34) Department: Reservations Customer Service Reception Telephone Operator About you - Applicants that would like to have a career in hospitality and grow within the company - Second language is a plus, but not a requirement - Computer skills is a must - Very well-written and spoken English - Able to work weekends Language required: English. The company Nestor is a rapidly growing hospitality management company renowned for providing exceptional short-term rental experiences across a diverse portfolio of properties. With a focus on delivering unparalleled comfort, convenience, and personalised service, Nestor caters to travelers seeking the comforts of home during their journeys. From luxurious apartments to cozy cottages, we offer a wide range of accommodation options to suit every preference and budget. Backed by a team of dedicated professionals committed to excellence, we ensure seamless stays for guests, while also maximising returns for property owners through effective management strategies. Embracing innovation and a customer-centric approach, Nestor sets the standard for quality and reliability in the hospitality industry. Join us in redefining hospitality and making every stay unforgettable.

ABOUT HUCKLETREE: We were founded in 2014 with a vision to build workspaces that help the world’s most innovative companies thrive - from rapidly expanding scale-ups to established global businesses. Since opening our first workspace in Clerkenwell, London Huckletree has scaled into a provider with a footprint close to 300,000 square feet across 10+ locations; with over 4,000 members calling our spaces home. But we are so much more than just a workspace; we are an ecosystem. Joining Huckletree means joining a network of people who can help you and your business to thrive. Here, networking is more than a chance encounter at the coffee machine, we can help to connect you to our network of member businesses, entrepreneurs, venture partners and ambassadors. WHERE YOU COME IN! - Our Community teams are a critical part of our hubs, and why ours member value their experience so much. From day-to-day customer service, to arranging events and connections, you're role is to connect everything together and provide an amazing experience for our members! Key areas of responsibility: - Be a welcoming face to our existing members as well as potential new members coming into your space for a tour. You will also greet and welcome our member guests and suppliers/ external contracts whilst maintaining a friendly 5-star level of service - Participate in our onboarding process from allocating membership cards and locker keys to inviting new members to our next community breakfast - Managing all inbound post - Ensure all members receive a top level seamless experience from making sure meeting rooms are correctly booked and ensuring all kitchen points are well stocked (and making steller lunch recommendations!) - Take inbound phone calls and direct them to the relevant team member, covering event bookings, partnership queries, membership queries and more - Conduct monthly building audits and daily building walk-arounds and review your customer satisfaction levels with each ticket - Be the point of contact for all external service providers and suppliers - Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog - Always spend wisely and remain in-budget for all supplies - Ensure all print communications are up to date and on brand - Ensure that all in-house tech is running smoothly at all times for members and internal guests - Ensure a high level of customer satisfaction - our service level will be your primary KPI - Support the membership manager to develop community connections, including member introductions - Learn more about and engage with our members and consistently seek feedback along the way - Supporting with the day-to-day operational needs of the space, dealing with immediate building issues such as leaks or defects - Support with managing the cleaning team day-to-day, monitoring the quality of cleaning and maintaining a high standard - Support the Membership Manager with delivery of community events including weekly breakfast wellness classes and drinks. Bring forward your own ideas for creative programming to engage our teams WHAT WE'RE LOOKING FOR: - You have hands-on experience of face-to-face customer facing roles, whether that from co-working/living, retail, hospitality or events - You are passionate, positive, hard-working and energetic - You will be a multitasker, willing to undertake challenges and see them as opportunities to learn and develop. A quick and adaptable mindset will be key to tackling this role! - You are a ‘fixer’ and are unphased by turning your hand to anything - You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff - You have are fast-thinking and reactive - You are process-driven and with a detailed focus

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Waiter/Waitress! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - Your top priority will be to look after all of the guests in your section - following the steps of service, giving recommendations, upselling and processing payments. - You will master the knowledge of our products, wines and cocktails. - You will be opening and closing the floor. - You will respect health and safety standards and maintain cleanliness and organisation across the floor - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service and communication skills - Previous experience as a waiter/waitress in a busy restaurant - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £11.44 / hour

Whether you are new to sales or have experience, our client based in Dartford is open to applicants with all different ranges of sales experience. This entry-level sales role will allow you to work with some of the biggest and most recognisable brands in the UK while raising brand awareness and revenue on their behalf. As mentioned before, no experience is needed for this career as they pride themselves on their career support and coaching. What will you be doing? - You will be representing some of the UK's biggest brands through residential campaigns - You will be on boarding new supporters to a number of campaigns - Working within a growing friendly team - Always learning and up skilling - Most importantly - Having Fun : ) What they offer : Full customer service training & sales coaching Continuous opportunities for career progression Weekly earnings Free international travel Lively & enjoyable environment Regular social nights with the team Earnings: £400-£550 per week OTE This role offers you the chance to earn much more than the minimum wage by being sub-contracted on their uncapped earnings structure meaning there truly is no limit to what you can earn in this role due to being paid per acquisition only. If this sounds like it could be the perfect role for you then our client would love to hear from you. This is an entry level position with no experience required. Looking to fill this role immediately! Apply Now! Job Types: Full-time, Part-time, Permanent Benefits: Casual dress Company events On-site parking Schedule: Flexitime Monday to Friday Supplemental pay types: Commission pay Performance bonus

Café Manager – Alma Primrose Hill | Daytime Hours We’re looking for a passionate and hands-on Coffee Shop Manager to lead our vibrant team at Alma Primrose Hill. Alma is more than just a café—it’s a growing brand with a strong focus on health, fitness, and building a community of like-minded people. If you're an ambitious hospitality professional looking for a leadership role where you can develop your career, contribute to an expanding brand, and be part of something bigger, this is for you! What you'll do: Oversee the day-to-day operations of the cafe and make sure everything’s ticking along nicely Keep the vibes high—top-quality service, a warm welcome, and happy regulars are the goal Inspire, manage, and motivate YOUR TEAM (yes, every now and then everyone needs that Al Pacino style motivational speech) Stay on top of stock, orders, and keeping the place nice and tidy —no one likes a messy café. Work alongside the team during busy times (we are in this thing together aren't we?) What we’re looking for: Passion for coffee and food and sport Strong leadership and organizational skills Previous experience in a similar hospitality role Ability to multitask and problem-solve in a fast-paced environment Bringing your A-game to customer service — our regulars know your name... and you their order! Perks: Competitive salary A supportive and close-knit work environment Free coffee (of course!) and a meal whilst working on shift Company Pension Scheme If you love great coffee, teamwork, and creating memorable customer experiences, we’d love to meet you! Apply today and help us brew something special!

About Rozies Rozies is a warm and welcoming grab-and-go cupcake and coffee shop, designed for those who appreciate the finer things in life. Indulge in our high-quality coffee and freshly baked cupcakes, crafted with love and care. In addition to our exquisite cupcakes, we also offer delicate macarons, fudgy brownies, and chunky cookies. For special occasions, we provide bespoke orders to make your celebrations even sweeter. Whether you’re treating yourself or surprising someone special, our friendly team is here to make your experience joyful and memorable. Are you a passionate baker with a love for creating delightful treats? We’re a family-run business excited to open our new shop, and we’re on the hunt for an energetic and friendly Baker to join our awesome team! In this role, you'll craft delicious celebration cakes, cupcakes adn sweet treats that bring smiles to our wonderful customers. If you have a flair for baking and thrive in a lively environment, this is the place for you! You will also assist in maintaining a clean, organized, and efficient work environment, ensuring that our baking runs smoothly. Job Summary: As a Baker at Rozies, you will be responsible for preparing and baking celebration cakes as well as a variety of sweet bakes. You will ensure that all products are made to the highest quality standards and served in a timely manner. Your creativity and passion for baking and exquisite decoration. Key Responsibilities: ● Cake Creation: Take the lead in crafting exquisite celebration cakes that are as beautiful as they are delicious. From birthdays to weddings, your creations will be the highlight of every celebration! ● Sweet Treats Galore: In addition to cakes, you'll support Rosy in preparing a delightful range of sweet baked goods, including cupcakes, macarons, fudgy brownies, and chunky cookies that keep our customers coming back for more. ● Perfecting Recipes: Measure, mix, and combine ingredients with precision to ensure each cake and treat meets our high standards for taste, appearance, and freshness. Your attention to detail is crucial as Rozies emphasizes on perfection and high quality ● Taste Testing Fun: Conduct taste tests to ensure your baked goods are absolutely delectable and taste in line with Rosy’s quality ● Sparkling Clean Workspace: Maintain a clean and organised baking station that meets health and safety regulations. ● Food Safety Hero: Follow food safety guidelines for storage, handling, and preparation to ensure every bite is safe and scrumptious. ● Inventory Management: Keep an eye on our baking supplies and ingredients, assisting with ordering and restocking. ● Waste Minimization: Help track and minimize waste to optimize our baking process and keep things cost-efficient. ● Customer Engagement: Occasionally assist customers by answering questions about our celebration cakes and sweet treats. Take special orders and ensure every request is handled with care and a smile. ● Team Collaboration: Work closely with our amazing team to ensure smooth operations and timely production. Together, we’ll create a fun and supportive atmosphere that makes baking even more enjoyable! Require skills and experience: ● Passion for baking celebration cakes and decorating ● Enthusiasm for using a variety of baking tools and equipment ● Culinary school or baking program preferred ● Previous experience as a Baker or in a similar role in a bakery or food service environment is preferred ● Familiarity with various baking techniques and equipment. ● Strong attention to recipe and design details ● Excellent time management skills and ability to work in a fast-paced environment. ● Good communication and interpersonal skills. ● Ability to stand for long periods ● Availability to work early mornings, weekends, and holidays (if needed) At Rozies, we believe baking should be joyful and creative! If you’re passionate about baking and ready to share your talents with a friendly team, we’d love to hear from you. Come sprinkle your magic with us!

The Counter Soho - newly opened fine-casual restaurant in Soho is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.

Rozies is a warm and welcoming grab-and-go cupcake and coffee shop, designed for those who appreciate the finer things in life. Indulge in our high-quality coffee and freshly baked cupcakes, crafted with love and care. In addition to our exquisite cupcakes, we also offer delicate macarons, fudgy brownies, and chunky cookies. For special occasions, we provide bespoke orders to make your celebrations even sweeter. Whether you’re treating yourself or surprising someone special, our friendly team is here to make your experience joyful and memorable. Are you a coffee enthusiast with a passion for creating delightful experiences? We’re a family-run business excited to open our new cupcake and coffee shop, and we’re on the hunt for an, energetic and friendly Barista to join our awesome team! In this role, you'll whip up delicious beverages and serve smiles to our wonderful guests. If you love coffee culture and thrive in a lively environment, this is the place for you! You will also assist in maintaining a clean, organized, and efficient work environment. Key Responsibilities: ● Prepare and serve a variety of coffee beverages (espresso, lattes, cappuccinos) and teas according to standard recipes. ● Greet and interact with customers in a friendly and welcoming manner, taking orders and providing menu recommendations. ● Operate and maintain coffee machines, equipment and grinders. ● Handle transactions using a point-of-sale (POS) system, processing payments and managing cash registers accurately. ● Maintain cleanliness of the workspace, including coffee machines, counters, and seating areas. ● Ensure stock levels of coffee beans, milk, syrups, and other ingredients are maintained, restocking as necessary. ● Adhere to health and safety regulations, including proper food handling and sanitation procedures. ● Collaborate with team members to ensure smooth and efficient service during peak hours. ● Handle customer feedback or complaints professionally, escalating issues when necessary. Experience, skills and requirements: ● Previous experience as a Barista ● Knowledge of coffee preparation and espresso equipment is desirable ● Excellent communication and interpersonal skills ● Strong attention to detail and ability to multitask in a fast-paced environment. ● Basic math skills for cash handling and transactions. ● Ability to stand for long periods ● Ability to work flexible hours, including weekends and holidays ● Level 2 Food & Hygiene Certificate