Trabajos luxury retail en Reino Unido

BI ANALYST (CUSTOMER)LONDON/HYBRIDUP TO £60000This is a great opportunity to join a global data team that is shaping how a luxury consumer brand understands performance across retail and ecommerce. You will play a key role in building self-service reporting, delivering meaningful insights, and partnering with stakeholders who rely on data to drive commercial decisions.ROLES AND RESPONSIBILITIES:The BI Analyst will: * Build self-service Power BI dashboards that are visually clear, easy to use and aligned to business needs. * Deliver deep-dive analysis across retail and ecommerce performance to identify opportunities, trends and predictive KPIs. * Use SQL to integrate and interrogate large datasets, including newly merged tables and complex data structures. * Conduct customer analytics such as segmentation, retention, transactional analysis and market understanding. * Support stakeholders in how they self-serve and embedding best-practice reporting. * Present insights clearly to global and local teams, translating technical analysis into actionable recommendations. * Own reporting development once the current contract resource transitions off the project.YOUR SKILLS AND EXPERIENCE:The ideal candidate will have the following skills and experience: * Strong commercial experience using SQL to work with large, complex datasets. * Confident building and maintaining Power BI dashboards, including basic DAX. * Experience delivering customer analytics projects such as segmentation, retention analysis or customer behaviour modelling. * Ability to partner effectively with stakeholders, understand business needs and communicate insights clearly. * Experience or strong interest in the luxury, retail, beauty or wider B2C sector. * Experience with Google Analytics is beneficial.APPLY BELOW!

With over 25 years' experience, nearly 240 care homes, and six independent hospitals, Barchester Healthcare currently have some of the best quality ratings of any large care home provider in the UK. But we're not stopping there: our mission is to provide the best possible person-centred care to elderly and vulnerable people. As a Home Manager within the Barchester family, you will be a leading face in the delivery of that person-centred care that helps to set us apart. It is an exciting time to consider joining the Barchester family in one of our multi-million pound new build homes as a Commissioning Home Manager. We are leading one of the fastest growing new build programmes aiming to open 10 brand new purpose-built homes per year. In our state of the art new builds, we have invested time and planning to ensure our homes our adapted to the needs of our residents including our dedicated dementia communities which we call Memory Lane. As a Commissioning Home Manager you will drive recruitment for the home, building and developing a brand new team to deliver the best quality care for our residents. You will work closely with new builds projects team, as well as other support services to introduce the home into the wider community and welcome each of our new residents. This is a fantastic opportunity to set the foundations of an outstanding care home and successfully drive it through its first inspection. REWARDS PACKAGEOur Home Manager rewards package is one of the best in the care sector as we know the importance of feeling recognised, valued and motivated. As a Commissioning Home Manager at Barchester we offer a competitive basic salary + bonuses up to 100%. We also offer additional quality based bonuses up to £10k. Our generous package includes: £2.5k bonus once the home has been openedEnrolment into our profit share scheme, with the opportunity to earn a bonus of up to 100% of your salaryQuality based bonuses up to £10k8% ER Pension Package Career and development pathwaysA range of holiday, retail and leisure discounts Automatic entry into Barchester's Excellence Awards Payment of NMC Annual Registration Fee ABOUT YOUTo join us as a Commissioning Home Manager you will have inspirational leadership skills with a passion for person centred care, with a successful track record of developing and motivating teams to deliver outstanding personalised care through continuous improvement. We are looking for: Experience of managing/opening a new build Community engagement and marketing a home to drive occupancyExperience of managing a luxury care home with high % of privately funded residentsInspirational leadership skills A passion for person centred careA successful track record of developing and motivating teams to deliver outstanding care Excellent organisational and management skillsA strong understanding of safeguarding, CQC and compliance guidelines In short, your proven track record of marketing and business skills within the care sector, running a commercially successful, Good or Outstanding rated care home will be complemented by your blend of compassion and resilience. Due to our industry leading rewarding excellence schemes, we are also very proud to have been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to work with an organisation that provides the quality of care you would expect for your loved ones, Barchester is a rewarding and empowering place to be. 7766

Senior/ Lead Quantity Surveyor Main Contractor - Luxury Commercial, Leisure & 5* Hotels Commercial Refurb, Build & Fit out Central & West London Permanent - Immediate Interviews The Company: Turning over circa £80m - our impressive client carries out high quality new build, refurbishment and fit-out contracts within the commercial, hotels, leisure & hospitality, light industrial, residential and retail ... ZIPC1_UKTJ

About REAL Consulting • We operate almost exclusively with retail, consumer goods, fashion, luxury, travel, and leisure players, and relevant private equity and investment funds on value creation plans, commercial due diligence, and transformation programmes., • Our work is customer-centric, execution and value-delivery focused – we embed with client teams, transfer capability, and make change happen from P&L to Org to Tech landscape. We don’t hand over a slide deck and walk away. The Opportunity • We are building a community of independent commercial transformation consultants to join live projects across the UK., • You will lead end-to-end commercial transformation initiatives – from defining the growth levers, to enabling the client team to deliver them – across digital, marketing, brand, price & promotion, media, CRM, e-commerce, and beyond., • You will work closely with senior stakeholders, as well as train and upskill client teams, and ensure that commercial strategy is not just written, but lived in the business. What You’ll Work On REAL’s projects span the full spectrum of commercial levers, including: • Digital & eCommerce: online trade, customer journeys, digital channel optimisation, performance media, • Brand & Marketing: brand positioning, customer segmentation, campaign planning, marketing investment effectiveness, • Pricing & Promotion: price architecture, promotional strategy, revenue management, design-to-value and gross margin management, • Media & CRM: paid media strategy, measurement frameworks, personalised CRM programs, Marketing Mix Modelling, • Go-to-Market, Trade & Omnichannel: retail operations, customer experience, merchandising, • Data & Insights: marketing mix modelling, customer analytics, decision-support dashboards, Customer Data Platform build, • Organisational Enablers: team design, capability building, HR and tech implications of large-scale commercial change Who We’re Looking For This is not for career consultants who have never delivered in industry. You must have: • 7–20 years of experience with a mix of top-tier or second-tier consulting (BCG, Bain, McKinsey, OC&C, Simon-Kucher, etc.) and ideally senior client-side commercial roles, • Proven hands-on leadership of commercial transformation programmes – from strategy through to measurable delivery, • Direct-to-consumer experience (retail/consumer preferred, but travel, leisure, and other D2C industries welcome), • Strong capability in at least one core commercial discipline (digital, brand, pricing, media, CRM, data) with ideally ability to work cross-functionally, • Ability to embed with client teams, build trust quickly, and upskill them while delivering results, • UK-based (or EU with UK work rights) with willingness to work hybrid and travel to client sites Why Join REAL’s Network • Access to live, high-profile projects with notorious clients, • Work alongside former top-tier consultants and senior industry leaders, • Be part of a network built for execution – same calibre as big firms, but with real impact and client immersion, • Flexible engagement models, competitive day rates, and opportunities for longer-term roles with clients or REAL, • Minimal bureaucracy – focus on delivery, not admin How to Apply If you meet the criteria and want to deliver commercial transformation that sticks, please send your CV and a short summary of your most relevant project experience to .

We are seeking an experienced hands on IT Support Manager to lead and enhance the technology operations within the fast-paced luxury goods organisation. This role is based in London and requires a professional with a strong background in IT support and technology management. Client Details The organisation is a well-established player in the luxury goods industry, As part of a medium-sized team, the company values expertise in technology to ensure seamless operations as they look to grow their market share and as a result their headcount significantly Description • Oversee and manage IT support functions within the organisation., • Ensure the smooth operation of all technology systems and infrastructure., • Lead a team of IT professionals, providing guidance and support as needed., • Develop and implement IT policies and best practices for the organisation., • Monitor system performance and troubleshoot issues promptly., • Collaborate with other departments to align IT services with business needs., • Manage vendor relationships and negotiate contracts for IT services and equipment., • A successful IT Support Manager should have:, • Proven experience leading small technical support or helpdesk teams (1-5 staff) in a hands on capacity., • Microsoft Windows, Active Directory * Microsoft Office 365 (Exchange Online, SharePoint), • iOS/iPhone and JAMF device management, • TCP/IP networking fundamentals, • Proven ability to manage helpdesk tools and CMDB systems, and produce reports/metrics dashboards., • Excellent prioritisation, problem-solving, and communication skills, • Familiarity with service desk best practices, • Excellent inter-personal skills, • Retail tools or point-of sale systems experience is a strong advantage, • Formal IT qualifications (A levels, degree, or certifications such as Microsoft/CompTIA/ITIL), • Competitive salary ranging from £60,000 to £70,000., • A permanent role with opportunities for career growth., • Be part of a forward-thinking team and premium brand within the retail industry, • Work in a central London location with excellent transport links

An exciting opportunity has arisen for a Junior Interior Designer to join a well-established interior architecture and design studio specialising in luxury residential and retail spaces, known for refined, contemporary interiors and bespoke detailing. As a Junior Interior Designer, you will support the design team throughout project stages, assisting with the development and delivery of interior design concepts from initial ideas through to completion. This role offers a salary of £30,000 (DOE) and benefits. You will be responsible for • Preparing furniture layouts based on project briefs and client requirements, • Maintaining the materials library and coordinating sample management, • Assisting with spatial planning and concept development alongside the wider design team, • Producing design intent drawings using AutoCAD, • Developing bespoke furniture concepts and preparing drawings for cost estimates, • Reviewing joinery and upholstery drawings from suppliers and contractors, • Supporting the specification and sourcing of FF&E from concept through to final selection, • Preparing FF&E costings and reviewing supplier quotations, • Previously worked as a Junior interior designer, Interior Designer, Interior Architect, Interior Design Assistant, Architectural assistant, Architectural Designer, FF&E Designer or in a similar role within the UK., • Previous experience of 1 year working on high-end residential interior projects, • Strong knowledge of materials, furniture and relevant suppliers, • Skilled in AutoCAD, InDesign, Photoshop and SketchUp, • Familiarity with Studio Designer or similar FF&E scheduling software, • Undergraduate degree in Interior Design or Interior Architecture, • Ability to interpret design briefs and adapt styles to suit different project requirements Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

THE FIRM A long established global private client firm, trusted advisors to families, founders, fiduciaries and businesses - and more than this, to governments, charities and financial institutions. THE ROLE Within a corporate department that provides a unique combination of corporate experience that is framed by the firm's reputation for world leading wealth planning advice across the US, Europe and Asia. The team frequently acts as outside general counsel, advising on all legal aspects of day-to-day operations, deal flow and shareholder relations. Clients range from successful families and entrepreneurs to their businesses and wealth management structures and the institutions investing in them. They cover numerous sectors with a particular focus on luxury brands, sports & entertainment, retail, hotels and leisure. The role will encompass the full range of corporate M&A, investment and advisory work, across a wide range of sectors. ABOUT YOU The successful candidate will be a key member of the team from the start; drafting and negotiating a range of documents including share and asset purchase agreements, shareholders' and investment agreements, articles of association and related transaction documents. The suitable candidate needs to be able to think creatively, produce excellent drafting and help lead the negotiation and delivery of a mandate. In view of the client base, an international perspective is important. Experience of partnership/LLP law, share incentives and/or capital markets may be helpful but is not essential. Key skills and experience • 5-8 years' post qualification experience, • Excellent academics and the benefit of a broad training in a well-regarded Corporate department Lipson Lloyd Jones Ltd is acting as an Employment Agency in relation to this vacancy.

Prestige Wine Sales Manager - Award Winning Wine Importer - London - Up to £55,000k plus commission and travel I am excited to be partnered with a leading independent wine importer and distributor which has been a regular in the Harpers Best Drink Supplier for a number of years. This business with almost 10 years in the industry has a well-known and highly regarded portfolio of producers covering a number of exciting locations. We are looking for a Prestige Wine Sales Manager who has extensive experience working with premium producers and suppliers across the On-Trade. With a predominant Italian portfolio, this role will focus on the high end, prestige and luxury market working with some exceptional wines. The Prestige Wine Sales Manager will be responsible for developing relationships with sommeliers, venue management and directors. Candidates from a wine sales background will be preferred with experience working across the London On-Trade! Company Benefits: • Competitive salary with performance-based bonuses and commission, • Travel included along with a wine budget., • Opportunity to work with a unique portfolio of globally sourced wines, • Collaborative, passionate, and supportive work environment Your role as the Sales Manager will include: • Drive business growth by increasing sales volumes and securing new business within the Prestige & Luxury on-trade sector, with a focus on top 50 bars and restaurants., • Build and maintain strong relationships with key accounts, ensuring long-term partnerships., • Establish long standing communications with key sommeliers across London., • Develop and execute tailored sales strategies to meet customer needs and company objectives., • Collaborate with our team to understand and communicate the unique stories of our wine selections, • Regularly meet with customers to discuss product offerings, market trends, and growth opportunities., • Represent our brand at tastings, events, and industry gatherings Have you achieved any of the following: • A proven track record in sales working in the Fine Wine sector, along with experience managing accounts and sommelier relationships., • A strong network of contacts in high-end bars and restaurants, • Deep knowledge and passion for global wines, with an understanding of unique and artisanal wine categories., • The ability to sell wine and have a track record in negotiations and pricing., • Exceptional communication and relationship-building skills, • WSET level 3 minimum If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Mode Search is delighted to partner with a globally renowned luxury jeweller, known for exceptional craftsmanship, heritage, and iconic design. They are seeking an experienced Senior Client Advisor to join a brand-new Milan flagship boutique. This role is about presence, discretion, and creating memorable experiences for high-end clients. It is ideal for someone with luxury jewellery experience, a strong sales culture, and a passion for client service. You will be a true ambassador for the brand, building long-lasting relationships, guiding clients across the collection, and acting as a role model within the team. You will be part of a dynamic two-floor Milan boutique that includes a Café, offering a setting that blends luxury retail with an exceptional client experience. This role requires flexibility, autonomy, and the ability to develop business both inside and outside the boutique. Italian speakers or expats with an established client book are highly encouraged to apply. The Role: • Build and deepen relationships with clients to consistently exceed sales targets, • Capture client data and strategically develop BIOs to nurture long-term relationships, • Network both in-store and externally, creating new business opportunities in collaboration with managers and peers, • Participate in local and international events, focusing on high-end and regular product sales, • Act as Guest Experience Manager, delivering memorable and personalised moments for clients, • Develop strong CRM and clienteling strategies to maximise client engagement, • Demonstrate thoughtfulness, curiosity, and optimism, consistently providing exceptional client experiences, • Lead by example, sharing expertise and supporting peers, • Drive business through key product pillars with a strong focus on Diamond Expertise and High Jewellery, • Maintain the highest standards of product knowledge, grooming, and behaviour, • Minimum three years’ experience in luxury sales, ideally in jewellery, • Proven ability to develop and maintain strong client relationships and networks, • Strong knowledge of high jewellery and diamond expertise, • Sales-driven with a track record of exceeding targets, • Organised, detail-focused, and able to work autonomously, • Fluent in Italian (preferred) and English, • Comfortable with flexibility including events, private appointments, and occasional travel Please note: Due to the volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. Please contact to apply

About us Established in 2002, Tom Dixon is a British luxury design brand which is represented internationally. Specialising in furniture, lighting and accessories, Tom Dixon has hubs in London and New York and is represented by preferred partners internationally and distributed globally in key markets. With an aesthetic that is intrinsically inspired by the brand’s British roots, the products are internationally recognised and appreciated for their pioneering use of materials and techniques. About the Role Reporting into the Logistics & Operations Manager, the Logistics Coordinator will be responsible for the co-ordination and administration of the Import / Export operations from origin to final delivery destination. Managing end to end freight in accordance with Customs Regulations and Brand specific operating requirements. Import Management • Analyse logistical data and provide reports to raise awareness, decrease costs and drive efficiencies., • Review trend information and propose buying percentage uplifts for approval, covering freight, duty and all associated relevant costs., • Ensure compliance with all Customs Regulations and specific authorised Customs Regimes for UK HMRC and support International compliance as required., • Support the business with product classifications, • Manage freight forwarders, ensuring service levels are agreed and met – monthly business reviews, • Report on freight lead-times for all inbound activities, identifying any areas of concern, • Issue clearance instructions to agents where appropriate Duty Management • Ensure DRUK complies with rules and regulations of HMRC and documentation completed by suppliers is in accordance with Customs and Excise requirements, • Control of duty and VAT in respect of claims and returns, • Handle all required duty and Import VAT documentation ready to enable claim back of VAT process Export Management • Work with Logistics Providers to ensure that Trade & Customer Services have full visibility & tracking of orders leaving the warehouse, • Pro-actively monitor deliveries to final destination, solving problems ahead of time., • Support the Trade & Customer Service teams with all queries relating to customer deliveries., • Provide clear and accurate reporting on lead-times of customer deliveries, • For exhibitions / events manage requirements for stock & display items for delivery, • Provide clear advice to internal teams & customers regarding specific changes post Brexit (EUR1, T1 documentation, etc) About You • Minimum 1-2 years Logistics experience, ideally in a retail environment, • Great at building collaborative relationships with internal and external partners to ensure processes run smoothly and efficiently., • Take ownership and will work diligently to ensure the task is done, • Energetic, passionate, positive, friendly and organised, • Resilient and willing to work autonomously in a fast-paced environment, • Comfortable taking initiative, suggesting improvements and making decisions independent of others, • Good understanding of Warehouse Management System, • Previous experience on Navision is preferable For the right candidate, we will offer a competitive remuneration package alongside the opportunity to build an extraordinary career within one of the world’s leading design agencies and lifestyle brands. We embrace diversity in all applicant’s backgrounds. The successful applicant must have eligibility to work in the UK.

We have an amazing opportunity for an experienced Beauty Therapist, based in a luxury store in Bluewater. The role As a Beauty Therapist you are a brand ambassador. In your role, you are responsible for achieving your sales targets while promoting the brand image and providing personalised luxury treatments to customers. Through your passion for the brand, you will demonstrate an attitude that benefits the brand at all times. This is a permanent role, working 30 hours per week, flexible 4 days. Sound like you? • Qualified Beauty Therapist, • Able to demonstrate skill set via a trade test, • Background in achieving product sales targets, • Ability to provide excellent personalised customer service, • Flexibility during retail hours, this may include evening, weekend and bank holidays, • Desire to learn product knowledge, application techniques and beauty room treatments & protocols, • Previous beauty retail industry experience is desirable., • Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service, • Driven and results orientated, • Self-confident; you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale., • You will be able to demonstrate skincare treatment and product knowledge, and through excellent communication skills, be able to identify key items that would suit the customers’ needs., • Immaculately groomed and presented; you will embody the elegance that customers have come to identify with this Brand. If you have the drive, ambition, and would like to be part of this award winning brand, this could be the role for you.

German & English‑Speaking People Partner– 12‑Month FTC (Maternity Cover) Global retail brand Hybrid – 3 days per week in the London office £40,000–£55,000 depending on experience Euro London is partnering with an internationally recognised luxury retail brand who is currently recruiting for a fluent German and English‑speaking People Partner to support their retail population across the UK, Ireland, Germany and Austria. This is a 12‑month FTC with the potential to convert to permanent contract. In this role, you will act as a trusted advisor to store leaders and employees, providing high‑quality HR support across the full employee lifecycle. You’ll join a collaborative, people‑focused HR function operating across multiple European markets, offering both strategic partnership and hands‑on operational support. This is an excellent opportunity for an experienced senior HR professional who wants to combine hands‑on HR experience and stakeholder management with language skills in a global, high‑performing environment. Key responsibilities will include, yet will not be limited to the following: • Acting as a strategic People Partner to retail leaders and teams across four European markets, providing expert guidance and support where needed, • Leading HR support across the full employee lifecycle, including onboarding, performance, development, employee relations and organisational change, • Building strong, influential relationships with senior stakeholders and store leadership to drive people priorities and commercial outcomes, • Owning end‑to‑end ER case management where required ensuring fair, consistent and legally compliant outcomes, • Ensuring robust compliance with employment legislation across the UK and Germany, acting as a subject‑matter expert for both markets, • Partnering closely with central HR teams including Talent, Payroll and Rewards to deliver aligned, high‑quality people initiatives, • Leading and contributing to regional HR projects, process improvements and continuous improvement activity, • Championing a positive, inclusive and high‑performance culture across the retail population Essential skills required: • Previous HR experience across the UK and Germany with strong knowledge of UK and German employment law and HR best practice, • Fluency in German and English, • Proven ability to influence and build trust with senior stakeholders, • Experience managing complex ER cases, including Works Council engagement in Germany, • Confident operating independently in a fast‑paced, multi‑market environment, • Strong communication, coaching and problem‑solving skills, • Comfortable analysing HR data and using insights to inform decisions, • Proficient with Microsoft tools and HR systems (Workday advantageous), • Adaptable, proactive and committed to continuous improvement and an exceptional employee experience Why join this organisation? • Work for a globally recognised retail group with a strong international footprint, • Use your German and English language skills daily in a truly multicultural environment, • Take ownership of a high‑impact, multi‑market People Partner remit, • Enjoy a flexible hybrid working model with early‑finish Fridays, • Access a competitive benefits package and supportive, people‑focused culture, • Be part of a collaborative HR team where your expertise and ideas genuinely shape the employee experience If you’d like to discuss the role further or review the full job specification and package details, please get in touch.

Are you passionate about fragrances and luxury retail? Join the world of Dr. Vranjes Firenze and become part of a brand that celebrates Italian elegance and olfactory excellence. With its unique identity characterized by an original blend of Florentine heritage, iconic fragrances, and timeless elegance, the renowned fragrance house, Dr. Vranjes Firenze, embodies the perfect balance between roots and innovation. Founded in 1983, it emphasizes the precious Florentine heritage in everything it does and delivers multisensorial well-being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau De Parfum. Each fragrance is the result of ongoing scientific and creative research into essences, along with a sophisticated formulation with unrivalled persistence and durability. As a Client Advisor, you will act as a true brand ambassador, delivering a unique and memorable customer experience that reflects the values and identity of Dr. Vranjes. You will guide clients through our exclusive fragrance collections and ensure an exceptional level of service. Location: London Brook Street/Piccadilly Employment Type: Full-Time Contract : Permanent What You’ll Do Customer Experience & Sales • Welcome customers with elegance, representing the Brand, • Guide clients through the Dr. Vranjes olfactory journey using storytelling and product expertise, • Ensure an exceptional Client experience, placing the Client first and fostering valuable relationships, • Proactively maximize cross-selling opportunities by leveraging the full range of products available in-store., • Provide personalized recommendations and sensory experiences, • Enhance brand loyalty by transforming every client visit into a memorable luxury shopping experience, • Handle requests and feedback professionally, aligned with luxury service standards Sales Performance & Business Development • Achieve and exceed sales targets, • Engage in clienteling activities to strengthen client connections, • Support and participate to in-store events to boost visibility and sales, • Collaborate with the team to monitor KPIs (ATV, UPT, conversion rate…) Boutique Operations & Visual Merchandising • Ensure impeccable visual standards and brand image in the store, • Manage stock levels, product replenishment, and back-of-house organization, • Execute all operational and stock management activities—including inventory, logistics, cash handling, and reporting—in strict accordance with company policies and head office guidelines. What We’re Looking For Experience & Skills • At least 1 year of experience in high-end retail, preferably in Fragrance/ Beauty/ Luxury Retail Experience, • Strong communication skills; other foreign language skills are a plus, • Confidence in using digital tools and POS systems Your Personality • Elegant, proactive, empathetic, and service-oriented, • High level of flexibility and ability to problem solve, • A natural team player with a strong sense of responsibility and attention to details, • Self-motivated, focused and able to use own initiative, • Flexibility to work varied shifts as required by the business, including weekends and public holidays. Are you ready to craft unforgettable olfactory experiences with us? Join us and bring your expertise to the world of Dr. Vranjes Firenze.

"I FEEL really LUCKY to be SURROUNDED by SUCH a GREAT TEAM. I’m not only GRATEFUL that they’ve HELPED me ACHIEVE my GOALS, but also that I CAN GIVE them a PLACE WHERE THEY can ACHIEVE theirs." • MICHAEL KORS - We have an exciting opportunity for an Planning Coordinator (12 month FTC) in our London office. Department Overview: The Department Store and Ecommerce channels sit within the Wholesale team at Michael Kors and manage a portfolio of 20+ partners across EMEA, delivering gross sales in excess of €200M. The Planning function defines the strategic direction for the business and works closely with Buying, Sales, Operations, Logistics, and Visual Merchandising to maximise commercial opportunities and drive performance. The team operates in a dynamic, fast‑paced environment, remaining agile and highly responsive to evolving partner needs. Who You Are: You are energetic, reliable, and self‑motivated, with strong communication skills. You thrive in an evolving, fast-paced environment and are naturally curious. You are comfortable working across multiple priorities, communicating with stakeholders at all levels, and maintaining high accuracy in a demanding environment. What You’ll Do: The primary purpose is to support the Wholesale Planning team in ensuring accurate processing of partner-provided line level sales and stock data, and the ongoing maintenance of planning tools, processes, and databases. This provides visibility to all Wholesale functions (Planning, Buying, Sales, Finance), enabling timely and effective trade monitoring and maximising commercial opportunities. • Liaise with external partners to chase reporting and convert data into a usable, consistent format for system processing., • Upload, validate and maintain accurate line level data across internal processes and system to ensure data integrity., • Support the production of weekly trade reports., • Receive training in data analysis, KPI tracking, replenishment logic, line forecasting, WSSI management and OTB forecasting., • Support Planners by updating WSSIs; analysing performance, forecasting future sales, and summarising strategic actions with guidance., • Work closely with Planners to review NOS programme weekly, identifying and proposing replenishment opportunities., • Produce ad‑hoc reports to support trade analysis and strategic decision‑making. You’ll Need to Have: • Intermediate Excel skills – lookups, pivots, if statements (Power Query a bonus), • High attention to detail & accuracy, • Clear, confident written & verbal communication, • Strong organisation & time‑management capabilities We’d Love to See: • A genuine interest in building a career within the Retail industry, • Strong analytical capability with a commercial mindset, • Creative & structured problem‑solving skills, • Ability to thrive in a fast‑paced, entrepreneurial environment, • A resilient & adaptable approach, comfortable working at pace, • Experience in Planning, Allocation or shop‑floor Retail MK Perks: A purpose-driven workplace where you can grow your career, enjoy flexible benefits, and be part of a culture built on inclusion, impact, and recognition. • Career Growth, • Clear paths for progression, leadership opportunities, and mentorship programs to help you thrive., • Work-Life Balance & Flexibility, • Support for your well-being with flexible work options and generous time-off policies., • Diversity, Equity & Inclusion, • Be part of an inclusive culture—recognized by Forbes as a Best Employer for Diversity—where diverse talent is empowered to succeed., • Exclusive Employee Perks, • Enjoy discounts on premium products and luxury brands., • Impact & Social Responsibility, • Contribute to global and local causes through volunteer days, sustainability programs, and charitable giving., • Pension Contribution, • Season Loan Tickets, • Enhanced Maternity and Paternity Pay, • Private Health and Dental At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Role Overview: We’re looking for a Senior Front-End Developer to join Liberty’s Digital team, playing a key role in the ongoing development and evolution of our digital platforms. You will take ownership of the in house front-end implementation across LibertyLondon.com, the Fabrics site, and supporting digital touchpoints such as email and experimentation platforms. You will help shape high-quality, performant, and accessible user experiences that reflect Liberty’s brand and drive commercial outcomes. While the primary focus is web-based, future initiatives may include native or hybrid app experiences, so experience working across multiple platforms — or contributing to app-adjacent front-end architecture — would be beneficial. Key Responsibilities: • Lead front-end development across LibertyLondon.com (Salesforce Commerce Cloud) and the Fabrics site (WordPress), ensuring high standards of quality, performance, and maintainability., • Translate design systems, wireframes, and high-fidelity designs into robust, scalable, and accessible front-end solutions., • Own and influence front-end architectural decisions, balancing long-term maintainability with delivery needs., • Partner with Product and Design to shape technical approaches early in the discovery and planning process., • Design, build, and deploy MVT and A/B complex experiments using Dynamic Yield, collaborating with analytics and optimisation teams to improve conversion and usability., • Support HTML email development, ensuring consistency, accessibility, and responsiveness across clients and devices., • Champion front-end best practices, including performance optimisation, accessibility standards, and cross-browser compatibility., • Conduct thorough QA and code reviews, identifying issues early and ensuring high-quality releases., • Act as a senior technical voice within the team, sharing knowledge, mentoring others where appropriate, and helping raise overall engineering standards. About You: • Sound experience as a Front-End Developer, including senior or lead roles within ecommerce, digital retail, or content-rich platforms., • Proven ability to lead or influence front-end architecture and technical decisions on large-scale websites., • Strong expertise in HTML5, CSS, and JavaScript, with deep knowledge of responsive design, performance optimisation, and accessibility best practices., • Experience designing and delivering A/B or MVT experiments, ideally using Dynamic Yield or similar tools., • Strong problem-solver with high attention to detail, balancing technical quality with delivery pace., • Experience with Salesforce Commerce Cloud and/or WordPress., • Familiarity with front-end frameworks and tooling (e.g. Handlebars.js, PHP, Bootstrap)., • Experience in luxury, fashion, or brand-led ecommerce environments.

Job description Our client is an award-winning luxury Drinks company that works with the Hospitality and High End Venue Sector throughout the UK and Globally and has become a well-respected name in the industry. They have a VIP boutique for private events, tasting and client meetings which is very impressive and can provide a unique experience to potential clients. They are looking for an experienced and dynamic Sales Professional to join their team based in London. (This will be an office based role so need to be happy to be in the office when not out meeting clients. KEY RESPONSIBILITIES: COMMERCIAL FOCUS • Driving London sales growth, with particular focus on the luxury hotel,restaurants, retail and gifting markets., • Developing relevant contact strategies and recording these via the Prospect Database, • Researching Prospect Customers to identify & develop USP Business Proposals, • Planning Customer Meetings and Sales Calls within designated Prospect Lists, • Maintaining accurate Business Records & Completing a Weekly and Monthly Sales Report, • Representing the company at conferences, meetings, and industry events when required., • Developing Best in Class Proposals & Presentations for existing & prospect customers, • Delivering Personal Business Objectives & Tasks set by the Management Team CANDIDATE PROFILE: SECTOR EXPERIENCE • A minimum of 5 years’ experience in Business Development or Account Management, • Relevant experience working for a Luxury 'FMCG’ Brand an advantage, • Experience at Managing Tenders and Negotiating Contracts, • Strong communication skills and IT fluency., • Ability to work under pressure and multi-task., • Excellent organizational skills and ability to manage Budgets, • Ability to flourish in an SME, being proactive and a self-starter are Key., • Proficient in Word, Excel, Outlook, and PowerPoint., • Comfortable operating internally with Senior Management & Externally with GMs/Directors PERSONAL QUALITIES • Team Player who is prepared to be flexible to deliver the company goals, • Impeccable personal integrity, with genuine humility combined with huge drive.

About working for Jimmy Choo Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playfully daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide. What You’ll Do: Handbags, Small Leather Goods & Jewellery • SALES ANALYSIS: In depth analysis of sell-in and sell-out results – excel experience is essential, • Retail: Weekly detailed analysis of sales across different product groups; identifying best sellers, materials, etc…, • Wholesale: Follow-up with partners for additional insights from wholesale sales, • Support preparing sell-in analysis post selling campaigns, • SYSTEMS MAINTENANCE: Responsible for setting up and maintaining the collection across all systems: PLM, JOOR, • Be responsible for the set up and maintenance of the collection offer in the internal order system (PLM), • Maintain Joor line lists on PLM, ensuring all systems are accurate at all times, • Check and upload all product images on Joor, • COLLECTION ORGANISATION: Participation in the organisation of showrooms & merchandising office:, • Coordinate timely receipt and organisation of samples – in & out, • Maintain Merchandising samples tidy and safely stores in the sample room – recording a log in & out, • Coordinate sample shipment between head office, Florence and showrooms, • Maintain the daily update of Synergy system for sample shipment, • Support maintenance of collection overview, • Communicate any collection updates to relevant audience (Marketing & PR, CS, Retail Team, Design team), • MARKET PREPARATION:, • Support with proto shipments between HQ and development offices, • Support Merchandising Team during set up of collection overview and internal selling documents, • Coordination of seasonal sample photography, • From time to time you may be required to assist the VP of Merchandising with other areas of merchandising, booking travels and expenses We’d Love to See: • Highly analytical, • Numerically strong, • Strong attention to details, • Advanced Excel and PPT skills, • Experience using PLM is required., • Experience using Joor is a plus. We’d love to meet individuals who are: • 1 to 2 years’ experience, • Highly organised an able to prioritize effectively, • Must have a strong attention to detail and demonstrate accountability, • Systems savvy and data maintenance driven, • Commercial: analytical, detail conscious, problem solver, planner, organised thinker, • Team skills: good team player, able to work well as part of a team as well as independently, approachable., • Personal: able to work under pressure, deadline and delivery driven. Our values – creativity, openness and courage. Jimmy Choo Perks • 25 days holiday, • Summer Fridays, • Product Allowance and Discounts, • Exclusive Employee Sales, • Private Healthcare, • Pension and Life Insurance If you want to become a part of the Jimmy Choo family, we'd love to hear from you - Apply Today!

We are looking for a fantastic Client Advisor to join our team in our store on Pimlico Road, London who can connect with clients, provide expert guidance, and exceed expectations in luxury fashion and lifestyle. If you have experience in luxury RTW, a structured CRM approach and an entrepreneurial spirit with lots of ideas as to how to develop the client relationship, please read on. Situated on Pimlico Road, London and renowned for their creativity, luxury, interiors, fine art, or bespoke design – our store showcase an exceptional collection of luxury homeware, furniture, artwork, lifestyle pieces, fashion and leather goods. We work with discerning private clients, interior designers, and collectors, creating a space that embodies inimitable creativity, timeless elegance, artistry, and personal service. About the Role This role contributes to building a world-class brand by generating sales and prospects, providing outstanding customer service, maintaining store presentation, and supporting operations. Responsibilities Sales & Performance • Consistently achieve individual and store objectives. Client Experience & Relationship Building • Connect with clients in an engaging, emotional way to provide an exceptional and memorable experience., • Provide an excellent customer experience both on and off the floor: greeting, listening, assisting, advising, following-up, and exceeding expectations., • Maintain a balance between presence on the shop floor and engaging in clienteling initiatives., • Engage with a diverse client base, always putting them at ease to develop long-lasting relationships., • Maintain regular connection with clients via email, phone, messages, personalised notes and other client treatment initiatives including internal and external events., • Develop and grow your client book, keeping client information updated and complete on relevant company tools. Brand & Product Expertise • Exemplify our brand history and heritage., • Highlight product categories through exceptional product knowledge, using storytelling to cross-sell and upsell. Teamwork & Collaboration • Perform as a team player, actively collaborating in all activities contributing to the store’s objectives. Store Presentation & Operations • Actively participate in visual merchandising in accordance with J.W. Anderson’s visual standards., • Maintain products in an efficient, clean, secure, and organised manner, both front and back of house., • Support with inventory management and ad hoc back-of-house tasks. Standards & Compliance • Follow company policies and procedures, including J.W. Anderson’s standards for grooming and behaviour. Experience, Skills and Qualifications • Experience in luxury retail, particularly fashion - RTW, accessories, menswear and womenswear., • Experience with a structured CRM approach., • Entrepreneurial spirit, always bringing forward ideas and proposals as to how to develop client relationships., • Highly organised, able to manage time effectively., • Experience working in an appointment based and regular luxury retail environment., • Passion for design, craftsmanship, and customer service., • Proven track record of achieving individual goals and contributing to team results., • Experience in a customer-centric role., • Deep interest in fashion, art, and culture., • Naturally inclusive and open-minded., • Confident, service-oriented, adaptable, and empathetic in style and approach., • Effective communication skills with the ability to build and maintain a client portfolio., • Results-driven with a commercial mindset, while maintaining a collaborative, team-player attitude., • Positive, energetic, and adaptable. Equal Opportunity Statement JW Anderson is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. No agencies please. If you need to contact us about the role, please contact Ryan Tuckwell, Head of HR at .

Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. APM MONACO is recruiting a Store Manager for our shop in London! Sales • Achieving turnover targets, • Analyse sales reports and data to determine business needs and implement strategies, • Define individual objectives for sales advisers, • Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance, • Collaborate with the marketing team Customer service • Ensure the quality of customer service, • Ensure that the team maintains communication with customers, • Resolve customer complaints and support decisions made by sales advisers Operations • Ensure the maintenance, presentation and organisation of the shop, • Ensure payment procedures are followed, • Monitor expenditure on blinds, • Set up staff schedules as required, • Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS., • Maintain good communication with members of the company and other blinds Visual Merchandising • Improving and maintaining merchandising guidelines, • Ensuring that the store is clean, organised and complies with management guidelines, • Work with the logistics and marketing teams to ensure that the store's assortment is correct, • Identify and communicate defective products as quickly as possible, • Communicate stock requirement Human Resources • Participate in the recruitment, training and development of staff, • Develop and monitor training programmes, • Evaluate the performance of each staff member and provide constant feedback to improve performance, • Helping to resolve HR problems, • Ensuring that professional image and standards are respected and reflect the brand image Profile sought: • You love APM Monaco!, • You have solid experience as a Store Manager, • You have experience in luxury/fashion retail and visual merchandising, • You are fluent in English, • You know how to analyse sales reports and react quickly, • You have strong communication and organisational skills, • You are flexible in terms of working hours (evenings, weekends and public holidays) Don't wait any longer to join APM Monaco, apply now! Recommendations: English level required Job Types: Full-time, Permanent Benefits: • Relocation assistance, • Store discount Schedule: • Day shift, • Monday to Sunday Work Location: In person

Job Role: Sales Associate Location: Mayfair, London At Victoria Beckham, we are committed to providing unparalleled customer service and offering exquisite luxury products that embody elegance, sophistication, and timeless style. As a Sales Associate for the brand, you will be responsible for delivering an exceptional shopping experience to our discerning clientele. Your primary objective will be to cultivate relationships with customers, understand their unique preferences and needs, and guide them through their luxury shopping journey. Key Responsibilities: Customer Engagement and Relationship Building: • Greet customers warmly and establish a personal connection to understand their luxury preferences., • Provide personalized recommendations and styling advice based on customers' tastes, occasions, and lifestyle., • Foster long-term relationships with clients through follow-up communication, product updates, and special events. Sales and Revenue Generation: • Drive sales by demonstrating an in-depth knowledge of our luxury products and their unique features., • Meet and exceed sales targets by proactively up-selling and cross-selling complementary items., • Utilise effective sales techniques, such as suggestive selling and storytelling, to enhance the customer experience and maximise sales opportunities. Product Knowledge and Expertise: • Stay informed about the latest trends, collections, and industry developments within the luxury market., • Maintain a comprehensive understanding of our product range, including materials, craftsmanship, and brand heritage., • Articulate the value proposition of our luxury products and communicate their distinct qualities to customers. Operational Excellence: • Ensure the cleanliness, organisation, and visual presentation of the store environment to reflect the luxury brand image., • Process transactions accurately and efficiently., • Collaborate with the store management team to achieve operational objectives and uphold brand standards. Qualifications: • Previous experience in luxury retail sales or customer service preferred., • Passion for luxury fashion, accessories, or lifestyle products., • Strong interpersonal skills with the ability to build rapport and establish genuine connections with customers., • Excellent communication skills, both verbal and written., • Proven track record of achieving sales targets and delivering exceptional customer service. Benefits: • Competitive salary and commission structure., • Employee discounts on luxury products., • Comprehensive training and ongoing support from experienced sales professionals. Join our team at Victoria Beckham and embark on a rewarding career in luxury retail sales. Elevate your passion for luxury and become an ambassador for our prestigious brand. Victoria Beckham is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to fostering an inclusive and diverse workplace culture where every employee feels valued and empowered to succeed.

Head of Retail ISSEY MIYAKE is seeking a retail leader to guide our established UK business through its next stage of development. This is a pivotal role within the organisation — leading our stores with clarity, integrity and commercial focus, while contributing to the continued evolution of our retail direction. We are open to candidates already operating at Head of Retail level, as well as exceptional senior retail managers ready to step into a broader leadership remit. Title and scope will reflect experience. The Role You will take ownership of retail performance across our stores, ensuring that each space reflects the creativity, precision and humanity at the heart of ISSEY MIYAKE. Working closely with senior leadership, you will: • Lead and develop store teams, fostering a culture of accountability, collaboration and care, • Drive sustainable sales growth and monitor performance across key metrics, • Champion meaningful client relationships and elevate our approach to clienteling, • Ensure operational clarity and consistency across all locations, • Recruit and nurture talent aligned with our values About You You bring strong commercial judgement and a deep understanding of premium or luxury retail. You: • Have a proven record of delivering sales growth across multiple locations, • Lead by example and feel at home on the shop floor and in an office environment, • Develop confident, motivated and inclusive teams, • Balance analytical rigour with brand sensitivity, • Communicate with clarity and build trusted relationships across functions We welcome applications from candidates of all backgrounds and are committed to building an inclusive workplace.

✨ Immediate EA Needed Global Luxury Retail Brand £28-30 Per Hour Hybrid - 3/4 Days in Office We are seeking an exceptional immediately available EA to support an SLT team at a luxury retail head office. This is a busy, involved, fun and fast paced role, support the senior leadership team of this highly successful and growing brand. You'll work alongside other EAs supporitng the leadership team. 📅 Dates ASAP for a month, with likelihood of extension 🌟 About the Role This is a hands‑on, detail‑oriented position requiring someone who thrives in a fast paced, deadline driven setting. You’ll be providing seamless day‑to‑day support, ensuring operations run smoothly and professionally at all times. 💼 Key Responsibilities • Complex diary and schedule management, • Coordinating appointments and logistics, • Acting as first point of contact, • Lots of international travel arranging, • Managing communications with efficiency and tact, • Supporting ad‑hoc tasks with a proactive, solutions‑driven mindset 🎯 Requirements • Previous experience within a retail brand or similar, • Happy to work 5 days onsite, • Excellent communication skills, • Ability to anticipate needs and work autonomously, • Calm, organised, and unflappable under pressure, • Available to start immediately Apply today for immediate consideration!

Sales Manager, Ladies Footwear, Harrods Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism SALES • Deliver budgeted sales., • Create a customer centric culture by constantly reviewing our service proposition to exceed customers expectation as we strive to be the market leaders., • Understands the importance of Host Store and other concession relationships which is constantly maintained. • Take initiative and ownership to act instinctively to improve the business., • To invest time to review your brand performance to enhance your commercial decisions., • Contribute towards the development of the department in line with consumer demands and business opportunity., • Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours., • Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to. SERVICE • Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones., • Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard., • Establish a client focus mind-set in store to ensure the highest level of Client experience is met. To oversee the team to ensure that client relationships are being maintain and Client books are being managed. PEOPLE • Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy., • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Invest time in the development of your team so that they are able to perform to their best ability. • Have positive relationships with co-workers and Group General Manager., • Create a positive and togetherness across all areas of the floor by championing this daily., • Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership. OPERATIONS • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Take ownership of the daily hygiene ceremony and that it is being carried out., • Ensure the opening and closing standards are completed daily., • A full understanding of the operations and back of house standards (including stock room). KPIs • Meet sales in line with Company target., • Achieve Host Store and Company Sales, Productivity target., • Achieve retention and labour turnover target., • Contribute to achieve payroll target., • Audit at +/- 0.3% or below., • Meet event targets (% sales revenue)., • Meet and exceed the 10% target or above for client book sales. Requirements • Currently working at Senior Manager within a high turnover business, • Experience of managing large teams, • Prior history of P&L accountability and driving bottom line contribution, • Proven ability to drive performance through people, • Excellent at building internal and external relationships, • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred, • Representative of our luxury/fashion forward brand in every way Benefits • Competitive basic salary, • Gorgeous shoes each season The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Boutique Assistant – Fine Jewellery Retail We are recruiting Boutique Assistants to support an exclusive fine jewellery boutique within a world-renowned department store. This client-facing role is ideal for individuals who demonstrate poise, confidence, and exceptional service, ensuring each client experience begins with a flawless and refined welcome. The Role • Deliver a warm, professional welcome to all clients, • Manage client flow, queues, and appointments in a high-traffic luxury setting, • Act as the first point of contact, representing the boutique with poise and confidence, • Support sales teams by ensuring clients are directed and attended to efficiently, • Maintain a calm, polished front of house during peak periods, • Uphold impeccable presentation and service standards at all times The Profile • Previous experience in luxury retail, fine jewellery, or high-end hospitality, • Strong presence, articulate communication, and natural warmth, • Immaculate grooming and exceptional attention to detail, • Ability to remain composed, discreet, and professional under pressure 📍 Central London 💼 Flexible shifts available 💎 Prestigious luxury environment If you thrive in refined environments and understand the importance of a flawless first impression, we’d love to hear from you. #LuxuryRetail #FrontOfHouse #LuxuryJobs #RetailCareers #ClientExperience #HospitalityJobs #LuxuryHospitality #HarrodsCareers #RetailLondon #PremiumService #CustomerExperience #TempJobs #LondonJobs

Welcome to Kering Beauté Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In 2023, Kering directly invested in its very own Beauty division, with the creation of Kering Beauté. Bolstered by its industry-leading team, the entity seeks to support the Group’s Houses to develop their Beauty businesses to become growth drivers. The new entity’s teams place innovation and creativity at the heart of their business model to fashion tomorrow’s Beauty – at once sustainable and responsible. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. About the role We are looking to appoint an experienced DTC Ecommerce Manager to lead and grow our UK Online Direct-to-Consumer business. This is a hands-on role for an experienced ecommerce professional with a strong luxury trading mindset. You’ll own the performance of our DTC channel, driving sustainable and profitable growth by delivering the customer proposition to new customers. Sitting within our UK Ecommerce team, this role works closely with the wider UK Team including Marketing, Operations, Finance, E-Retail and Global digital teams. You’ll also manage and develop an Ecommerce Executive, helping to build capability and ensure smooth day-to-day execution. This role reports directly to the Head of Ecommerce and is ideal for someone who combines commercial sharpness, strategic thinking, and a growth mindset, that enjoys working cross-functionally to deliver shared regional goals. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Ecommerce Strategy & Trading • Own and deliver the ecommerce strategy for the UK DTC business., • Plan and manage the ecommerce trading calendar, ensuring activity aligns with brand and commercial priorities., • Monitoring performance, reporting on key KPIs and translating data into clear insights and actionable recommendations., • Monitoring the wider industry activities drawing inspiration and opportunities to support growth., • Drive customer acquisition through premium value propositions via digital marketing channels (PPC, Paid Social, Affiliates etc)., • Embed a test-and-learn mindset across trading, onsite, and acquisition activity. Website & CRO • Continually refine the onsite experience using data driven results ensuring a seamless, mobile-first customer experience that reflects the brand and drives conversion., • Act as the ecommerce lead for our Shopify site, identifying opportunities to improve UX and conversion., • Suggest and help prioritise onsite improvements, working closely with internal teams and external development agencies. Digital Agency Management • Manage the Performance Marketing agency to ensure activity supports trading priorities and brand positioning., • Oversee Affiliates activity, ensuring partners align with a luxury environment., • Confidently analyse and challenges performance results, and guide agencies with clear commercial direction. Ecommerce Operations • Forecast ecommerce demand and work closely with operations and warehouse teams., • Monitor stock levels and product performance to inform trading decisions., • Oversee ecommerce operational considerations including order flow management and fulfilment performance. PERSON SPECIFICATION Knowledge and Skills • 3+ years’ experience in D2C Ecommerce preferably with a luxury or premium DTC brand., • A degree in Ecommerce/Digital Marketing related degree., • Comfortable working with Shopify and analytical platforms such as GA4 and Power BI., • Confident managing agencies and interpreting performance data., • Customer-centric, analytically strong, and solutions focused., • A proactive communicator who is approachable and enjoys working cross functionally. This role reports directly to the Head of Ecommerce. This role is London Office based (EC1) at least three days per week with flexibility to work from home - one - two days per week. Role includes travel across the UK and Ireland. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kering Beaute. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Job Title: Brand Manager – Victoria Beckham Concession, Selfridges Role Summary The Brand Manager is responsible for leading the Victoria Beckham concession within Selfridges, ensuring an elevated client experience, driving sales performance, and representing the brand with excellence. This role oversees day-to-day operations, leads and develops the sales team, maintains impeccable brand standards, and acts as the key link between the concession, head office, and the wider retail business. As the Brand Manager, you will embody the Victoria Beckham brand values, deliver outstanding service, and ensure the concession consistently exceeds expectations in both commercial results and client experience. Key Responsibilities Leadership & Team Management • Lead, inspire, and motivate the concession team to achieve sales targets and KPIs., • Coach and develop team members through regular feedback, training, and performance reviews., • Foster a positive, high-performance culture rooted in teamwork, accountability, and brand excellence., • Oversee recruitment, onboarding, and ongoing development of the concession team., • Manage daily team scheduling, floor coverage, and shift planning. Client Experience & Clienteling • Ensure the highest standards of luxury customer service across the concession., • Support the team in building and maintaining a strong client book through personalised outreach and relationship building., • Handle high-profile clients and complex customer situations with professionalism and tact., • Collaborate with the marketing and retail teams on clienteling initiatives, events, and in-store experiences. Commercial Performance • Drive commercial results by analysing sales performance, conversion, ATV, UPT, and wider KPIs., • Identify trading opportunities and implement strategies to maximise business potential., • Monitor inventory levels, stock movement, and product performance, escalating issues where necessary., • Ensure timely execution of product launches, campaigns, and promotional activity. Operations & Visual Merchandising • Maintain exceptional visual presentation standards in line with Victoria Beckham brand guidelines., • Ensure all operational procedures are adhered to, including stock controls, delivery processes, and cash handling., • Oversee stocktake preparation and execution., • Ensure a safe, clean, and well-maintained concession environment. Brand Representation & Communication • Act as a brand ambassador, consistently reflecting the Victoria Beckham aesthetic, values, and tone., • Build strong relationships with Selfridges management and store teams., • Provide regular feedback to head office on product trends, client insights, opportunities, and challenges., • Ensure clear communication between the concession team and the broader retail network. Skills & Experience Essential • Previous experience in a management or senior sales role within luxury fashion retail., • Strong leadership skills with proven experience motivating and developing a team., • Excellent clienteling skills and a deep understanding of luxury customer expectations., • Commercial acumen with the ability to analyse data, identify opportunities, and drive performance., • Strong communication, organisational, and problem-solving abilities. Desirable • Experience managing a concession or standalone boutique., • Previous experience working with Selfridges or a similar luxury department store environment., • Multilingual skills., • Strong knowledge of RTW, luxury styling, and high-end fashion trends.

Company Description Summerill and Bishop isn’t your usual homewares brand. Founded by two great friends with a truly effortless and unique sense of style, Summerill and Bishop brings the most beautiful tableware and unique handcrafted accessories perfect for any occasion. We’ve created something special – we believe that the table is the heart of the home, the place where families share the day-to-day, where big decisions and announcements are made, where those most important to you gather for meals and celebrations. We are looking for the next superstar to join our team and would love to hear from someone with a keen eye for style & tablescaping and above all love and passion for excellent shopping experience. Role Description This is a full-time, on-site role based in London for a Sales Associate in Luxury Tableware at SUMMERILL & BISHOP. You will work closely with the team in assisting all aspects of the running of our boutiques and driving excellent service by welcoming our clients and helping us deliver the perfect customer experience for this beautiful brand. • Passion for the brand and table settings, • Offering a friendly and welcoming service with a smile and excellent experience to all our customers, • Customer service management through live chat, online & virtual sales., • Key Holding & Day to Day Running of the Boutiques, • Attention to detail, ensuring great boutique standards, on the shop floor, as well as in the back of house areas., • Beautiful presentation of stock which will also include ironing of linens for display., • Promoting and selling our products in a friendly and warm manner, • Attending to customers' needs and enquiries, acting on comments and feedback to improve experience, • Handling of POS system and reporting of sales and customer feedback when on duty, • Managing Customer Experience through Gorgias Portal as well as Shopify and Brightpearl, • Digital Retail experience is a must – experience using digital POS, shipping platforms & good knowledge of Excel, Word, PowerPoint, Live Chat, • Good written skills to manage incoming and outgoing emails, • Creating presentations for clients and proposals and virtual client management, • Processing orders, ensuring that all items are prepared, gift wrapped, packed and delivered to the highest standards, • Working with different platforms for shipping and putting together commercial invoices for export., • Receiving and checking of stock, manual handling including lifting boxes and managing stock levels between the boutiques, • Inventory management & all matters regarding the daily operations of the boutiques., • Ability to multi-task and maintain a client facing smile at all times Qualifications • Proven experience in luxury retail sales, customer service, and client relationship management, • Knowledge of luxury goods, tableware, or homeware is an advantage, • Strong communication, interpersonal, and presentation skills, • Attention to detail, organizational ability, and commitment to high-quality standards, • Proficiency in using point-of-sale systems and inventory software, • Flexibility to work weekends, holidays, and with a team in a dynamic environment, • Passion for luxury design and an appreciation for craftsmanship, • High initiative and assertiveness and positive can - do attitude

We are Kiltane, an Edinburgh based brand specialising in cashmere and dedicated to creating easy-to-wear timeless luxury for everyday living. As we expand into central London, we are seeking an exceptional Store Manager to lead our store and deliver an outstanding brand experience to our clients. This is a unique opportunity to play a key role in the growth of a heritage brand and to be part of something truly special. About the role We are recruiting a Full-Time Store Manager for our new central London store. Candidates must have a minimum of 1 years’ experience in store management, ideally within a luxury or premium retail environment. Applications without the above experience will not be considered. As Store Manager, you will act as a brand ambassador, leading your team to deliver exceptional client experiences while driving performance and maintaining the highest standards of presentation and service within the store. About You We are looking for an inspiring leader who embodies the values of luxury retail and takes pride in delivering exceptional service. You will demonstrate: • Strong leadership and team development skills, • A natural ability to build rapport and motivate others, • A genuine passion for delivering exceptional client experiences, • Excellent communication and interpersonal skills, • Confidence working within a fast-paced, client-focused environment, • The ability to set clear objectives and delegate effectively, • Initiative and creativity in driving performance and enhancing the client journey Key Responsibilities • Lead and inspire the team to deliver an exceptional level of client service, • Act as a brand ambassador, representing Kiltane’s heritage, craftsmanship and values, • Drive sales performance and ensure the team consistently achieves targets, • Maintain impeccable standards of visual presentation across the store and back-of-house areas, • Ensure the shop floor is fully stocked and beautifully presented at all times, • Oversee daily store operations including opening and closing procedures, • Foster a collaborative and high-performance team culture What We Offer • Full-time, permanent employment (subject to a 3-month probation period), • Competitive salary, • 28 days annual leave plus 1 public holiday (25th December), • Employee Discount, • Ongoing training and development Unfortunately, due to the high number of applications we receive, we're unable to feedback to applicants that have not been selected for interview stage.

Elite have partnered with an established luxury fragrance brand seeking an Ecommerce Specialist to join their growing team. As Ecommerce Specialist you will be responsible for executing and optimising CRM strategy and supporting end-to-end e-commerce operations across multiple international websites and retail touchpoints. The role focuses on driving customer retention, enhancing omnichannel experience, and supporting operational excellence. CRM & Marketing • Plan, build, test, deploy, and analyse email campaigns, automations, and lifecycle journeys., • Execute CRM strategy across online and in-store channels., • Manage audience segmentation, A/B testing, and performance reporting., • Maintain data quality and ensure regulatory compliance (e.g., GDPR)., • Support loyalty programme execution and omnichannel engagement initiatives., • Collaborate with marketing, creative, and retail teams on campaign planning and storytelling., • Support boutique events, launches, and personalised client engagement campaigns. Customer Service & Operations • Oversee customer care agency performance and KPIs., • Support resolution of complex customer issues, disputes, and fraud cases., • Coordinate with finance and technical teams on month-end/year-end system reconciliations., • Liaise with warehouses to ensure smooth order fulfilment and delivery., • Support stock coordination, packaging readiness, and new product launches., • Ensure operational alignment when website updates impact fulfilment processes., • Assist with marketplace account stock replenishment. Skills & Experience • 3+ years’ experience in CRM, email marketing, or e-commerce (luxury, beauty, or premium retail preferred)., • Hands-on experience with CRM and e-commerce platforms (e.g., Klaviyo, Shopify or similar)., • Strong understanding of segmentation, lifecycle marketing, and automation., • Analytical mindset with strong Excel/reporting capabilities., • Familiarity with GDPR and data management best practices., • Experience with SAP or customer service platforms is advantageous., • Bachelor’s degree in Marketing, Business, or related field. Apply today!

Mode Search is partnering with a globally recognised luxury fashion house to appoint a Store Director for one of its most prestigious London flagships. This is a rare opportunity to lead a high-profile boutique for a Maison renowned for its distinctive design codes, exceptional craftsmanship and contemporary vision across ready-to-wear, accessories and fine leather goods. We are seeking a commercially astute and people-focused leader with a proven track record in luxury retail. The successful candidate will combine operational excellence with elevated clientelling expertise, driving performance while cultivating an exceptional in-store culture and client experience. This role offers the opportunity to shape a flagship environment, inspire a high-performing team and act as a true brand ambassador within the London luxury landscape. The Role • Ensure company policies, operational standards and procedures are clearly communicated, understood and consistently implemented, proposing improvement actions where relevant., • Take accountability, alongside Store Support, for health and safety management within the store., • Oversee loss prevention, asset protection and risk management., • Ensure the team is fully trained and compliant with company systems relating to point of sale, cash handling and stock loss control., • Identify, recruit and develop talent, working closely with HR to secure robust succession plans., • Lead, motivate and empower the team to drive commercial performance, fostering a positive and high-performing work environment., • Take an active role in recruitment, training, evaluation and ongoing development of team members., • Drive a strong commercial mindset, consistently identifying opportunities to add value and increase profitability., • Establish and champion a client-centric culture to ensure exceptional service standards and strong client retention., • Act as a brand ambassador within the local market, proactively representing the house externally., • Monitor market trends and competitor activity to inform strategy and maximise opportunities., • Lead and support both sales and operations teams to meet and exceed sales plans and profitability targets., • Demonstrate inspiring leadership with strong relationship-building skills across internal and external stakeholders., • Partner with senior leadership to create and execute clear action plans to achieve and exceed sales objectives., • Champion best-in-class clientelling and service excellence to drive loyalty and long-term client value. Requirements • Proven experience as a Store Director or Senior Store Manager within a luxury fashion or accessories environment., • Strong track record of delivering and exceeding sales and profitability targets in a flagship or high-turnover boutique., • Demonstrated expertise in luxury clientelling, VIC development and CRM-driven strategies., • Exceptional leadership and people development skills, with experience managing and inspiring sizeable teams., • Strong commercial acumen with the ability to analyse performance data and translate insights into action., • Solid understanding of retail operations, compliance, stock management and loss prevention., • Confident communicator with the ability to represent the brand at the highest level., • Passion for luxury craftsmanship, service excellence and delivering elevated client experiences. Please note: Due to the volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. To apply, please contact:

Job Title: Travel Retail UK Manager Location: London, United Kingdom Contract Type: Permanent, Full‑Time About the Role As part of the Travel Retail team, you will support the execution of commercial and brand strategies across key UK & Ireland travel retail accounts, ensuring operational excellence and strong brand representation in a highly competitive luxury environment. Working closely with Sales, Trade Marketing, Marketing, Supply Chain, Finance, and external partners (Avolta/Dufry, Lagardère, Aerianta, airport authorities), you will contribute to driving sell-out performance, delivering flawless launches and activations, and supporting staffing excellence across the UK travel retail network. This role is ideal for a highly organized, solutions-oriented professional with a strong interest in luxury and niche fragrances, and a desire to develop a long-term career in Travel Retail. Support the day-to-day commercial operations for UK Travel Retail accounts Manage order processing, delivery tracking, stock allocations, and replenishment in coordination with Supply Chain and Logistics Liaise with retail partners to collect forecasts, orders, sell-out data, and stock positions Maintain and update customer, product, pricing, and assortment databases Prepare and consolidate sales reports, dashboards, and ad-hoc analyses for internal stakeholders Act as a key point of contact for store teams, Beauty Consultants, and Ambassadors Manage all staffing elements, including: • Recruitment and onboarding of Beauty Consultants, • Training coordination (brand, product, and service excellence), • Scheduling and coverage optimization, • Performance tracking and qualitative feedback, • Coordination with HR and external staffing agencies, • Ensure optimal in-store presence aligned with commercial priorities and traffic peaks Coordinate with Trade Marketing and Visual Merchandising teams to: Coordination with our retail team to Implement planograms, gondolas, pop-ups Ensure consistent execution of brand guidelines and VM standards Liaise with retailers and airport stakeholders to secure visibility and premium locations Support the planning and execution of POS animations, key commercial events, and seasonal activations Manage POSM, testers, GWPs, uniforms, and visibility assets, including stock tracking and allocation Conduct store visits to ensure execution excellence and identify improvement opportunities Budget, Forecasting & Performance Support sales forecasting for sellable products, testers, POSM, and GWPs Assist in tracking budgets related to trade marketing, staffing, and operational expenses Coordinate invoice processing and financial follow-up with Finance and external partners Contribute to performance reviews by analyzing sell-in, sell-out, productivity, and ROI of activations Ensure clear, structured, and timely communication on priorities, timelines, and execution status Support senior sales management with presentations, business reviews, and strategic initiatives Proactively identify risks and opportunities, proposing solutions to improve efficiency and performance Highly organized, detail-oriented, and execution-driven Commercial mindset with the ability to analyze data and translate insights into action Comfortable working in a fast-paced, matrixed, and international environment Passion for luxury, niche fragrances, and brand storytelling Hands-on, agile, and solution-focused attitude • Profile & Experience 2 - 5 years’ experience in sales coordination, area management support, trade marketing, or travel retail operations Previous experience in beauty, fragrance, luxury, or premium FMCG is strongly preferred Exposure to Travel Retail environments (airports, duty free, or selective retail) is a strong advantage Proficient in Microsoft Office, particularly Excel and PowerPoint; experience with CRM and sales reporting tools preferred French language is a plus Willingness to travel within the UK & Ireland as required

MODE Search is partnering with an internationally recognised luxury jewellery brand in their search for a Sales Associate to join their concession within one of London's leading luxury department stores. This is a fantastic opportunity to join a highly regarded luxury brand known for its craftsmanship, heritage, and elevated client experience. Positioned within one of London’s most prestigious retail environments, this role offers exposure to a global clientele and the opportunity to work with exceptional high-value pieces. As a Sales Associate, you will act as a true brand ambassador, delivering a world-class client experience while driving strong individual sales performance. This role requires a proactive and commercially driven individual with a passion for luxury, clienteling, and achieving results. The position is full-time, with full flexibility required across trading hours. The Role: • Deliver an exceptional luxury client experience within a high-profile concession environment, • Drive strong individual sales performance, consistently achieving and exceeding targets, • Build and maintain long-term relationships with clients, supporting repeat business and client loyalty, • Demonstrate strong product knowledge, confidently advising on high-value jewellery pieces, • Support the achievement of store and team sales objectives, • Maintain high standards of presentation, merchandising, and brand storytelling, • Manage client appointments and high-value transactions with professionalism and attention to detail, • Support stock management, inventory control, and operational processes, • Work collaboratively with the wider team to ensure a seamless client journey, • Represent the brand with a positive, proactive, and professional attitude Requirements: • Additional Languages preferred, • Proven experience within luxury retail, ideally jewellery or accessories, • Strong track record of delivering high sales performance, • Proactive, driven, and results-oriented mindset, • Mature, positive, and professional approach, • Strong understanding of retail operations, including stock management, • Excellent communication and clienteling skills, • Passion for luxury and delivering exceptional service, • Fully flexible to work across a 7-day rota, including late trading hours Benefits: • 25 days holiday + birthday day off + bank holidays, • Annual Bonus based on performance, • Commission structure: 0.5 -1%, • Group high-ticket commission

Mode Search is proud to partner with a prestigious luxury fashion brand in the search for an experienced Retail Store Planner to join their London-based team for a new store opening. This is an exceptional opportunity for a strategic and detail-oriented professional to drive the expansion and development of high-profile retail store projects on a global scale. As a Retail Store Planner, you will be responsible for overseeing the end-to-end process of launching new retail locations, from feasibility assessments and project planning to execution and store openings. You will work closely with internal stakeholders and external partners to ensure that every project aligns with the brand’s exacting standards in design, quality, and operational efficiency. Responsibilities: • Lead the full lifecycle of new store openings, including site selection, feasibility assessments, project planning, and execution., • Develop and manage project schedules and budgets, ensuring strict financial controls are met., • Oversee store development specifications, ensuring adherence to the brand’s "Cahier des Charges.", • Collaborate with architects, contractors, suppliers, and local teams to optimize costs while maintaining brand integrity., • Ensure all projects comply with legal requirements, design standards, and visual merchandising guidelines., • Manage multiple retail projects, including flagship stores, pop-ups, and wholesale spaces, ensuring seamless execution., • Identify and build key partnerships across various regions to support global retail expansion. Requirements: • Minimum 10 years' experience in store development, retail project management, or a related role within the luxury retail sector., • Strong analytical skills, with experience conducting site feasibility assessments and strategic planning., • Proven ability to manage large-scale budgets and negotiate effectively with contractors and suppliers., • Excellent organizational and leadership skills, with the ability to oversee multiple projects simultaneously., • Deep understanding of luxury retail design, store layouts, and visual merchandising., • Strong communication and stakeholder management skills, with a proactive and hands-on approach., • Willingness to travel internationally to oversee project execution and store openings. To apply, please submit your CV to . Due to a high volume of applications, only shortlisted candidates will be contacted.

Better places, thriving communities. ROLE: Technical Supervisor HOURS: 40 hours per week LOCATION: Charlton Gate Business Park, London At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Technical Supervisor who will lead and support the delivery of all operations, installations, and maintenance activities across the estate, ensuring a safe, efficient, and high‑performing environment for all building users. The role spans two sites and leads a team of four engineers, supporting a luxury retail office site and a warehouse/office environment, maintaining a high‑standard, client‑focused service and ensuring practical, fast‑paced maintenance delivery with an emphasis on Health and Safety. Role Responsibilities: • Lead and support a team of 4 engineers across both site locations, ensuring balanced resource allocation and consistent service delivery., • Act as a working supervisor, carrying out maintenance tasks and providing cover when required, and participating in on‑call and weekend rotas in line with business needs., • Ensure all PPM, reactive and statutory tasks meet SLAs and compliance standards., • Serve as the electrically biased lead engineer and undertake AP duties., • Maintain strong relationships with Building & Estates teams, subcontractors, and client representatives., • Issue, manage, and audit all relevant permits and authorisations, ensuring planned works progress safely and in a timely manner., • Ensure all team documentation, reports, and compliance paperwork are completed accurately and on time., • Conduct audits, Toolbox Talks and safety briefings, as required., • Support delivery of contract KPIs and identify improvement opportunities., • Bring innovation to the contract to improve the current systems., • Support staff development and identify training needs., • Procure materials and equipment within operational budgets., • Promote energy‑efficiency initiatives across both locations., • Act as a role model for effective use of PDAs, asset management systems, and digital workflows., • Maintain statutory and non‑statutory logs (e.g., emergency lighting, FCUs, water regimes)., • Oversee water hygiene controls and logbook accuracy., • Ensure strict compliance with company and client safety systems and requirements., • Ensure accuracy, integrity, and quality of engineering and asset data within Mozaic (CAFM), informing maintenance planning and improving asset lifecycle management., • Manage subcontracted resources, ensuring aligned delivery standards and compliance., • Support colleagues and other departments to ensure smooth multi‑site operations., • Carry out all duties in accordance with company policies, procedures, and safety standards., • Undertake all training required for the role and ensure timely completion. Required Qualifications: Applicants must meet the below defined requirements for the role. • NVQ Level 3 in Electrical Installation or equivalent., • City & Guilds 2391 or equivalent certification in electrical testing and inspection., • 18th Edition IEE Wiring Regulations., • Competent to undertake Authorised Person duties for LV systems as required, and for different disciplines (or willingness to train to AP level)., • Excellent technical skills in mechanical and electrical systems and knowledge of general building repairs and maintenance., • Excellent communication skills and ability to culture and maintain client confidence., • Excellent customer service experience, preferably with an emphasis on dealing with customers and clients both face‑to‑face, through email and over the phone., • A professional attitude in all areas of the job role with the ability to challenge issues comprehensively and resolve them effectively., • Ability to work efficiently within a team as well as under own initiative in a demanding environment where accuracy is paramount., • Knowledge of Health & Safety and safe working practices, ideally IOSH or equivalent certified., • Strong understanding of working at height activities and physically capable of carrying out related tasks., • Enthusiastic, proactive, and hardworking, with a positive attitude to problem‑solving and teamwork. There's a place for you at Mitie – join us today! Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

Company Description Abel Richard is dedicated to redefining luxury with timeless elegance and unwavering quality. Known for blending Italian craftsmanship with innovative design, our mission is to set new benchmarks in the luxury industry, delivering experiences steeped in refinement and exclusivity. Each creation is a celebration of sophistication, serving as a cherished symbol of artistic expression and enduring beauty. We aim to inspire admiration and become a name synonymous with sophistication and prestige, delivering products that resonate across generations. Position Summary Abel Richard is seeking a polished, client-focused, and commercially driven Client Advisor to join our London boutique team. This role is responsible for delivering an elevated client experience, cultivating long-term customer relationships, and supporting the daily operations of the boutique. The ideal candidate is passionate about luxury retail, understands the expectations of a discerning international clientele, and brings a high level of professionalism, style awareness, and service excellence. This individual will serve as a brand ambassador and play a key role in driving sales, strengthening client loyalty, and maintaining the visual and operational standards of the boutique. Key Responsibilities Client Experience & Sales • Deliver exceptional, personalized service to every client, creating a welcoming and elevated boutique experience., • Build meaningful relationships with new and existing clients through strong clienteling and follow-up practices., • Identify client needs and recommend products with confidence, product knowledge, and refined brand storytelling., • Achieve or exceed individual and boutique sales goals., • Maintain a strong understanding of Abel Richard products, craftsmanship, brand heritage, and seasonal collections., • Support private appointments, VIP clients, and special in-store events as needed., • Serve as a true brand ambassador by consistently reflecting Abel Richard’s values, image, and service standards. Client Development • Develop and maintain a loyal client book through outreach, follow-up communication, and personalized service., • Use CRM tools and boutique resources to track client preferences, purchase history, and opportunities for re-engagement., • Support initiatives that drive repeat business and long-term customer loyalty., • Build rapport with local and international clientele, including high-net-worth individuals and luxury consumers. Boutique Operations • Assist with opening and closing procedures in accordance with company standards., • Accurately process sales, exchanges, transfers, deposits, and other transactions through the POS system., • Support inventory management, stock replenishment, cycle counts, and merchandise organization., • Maintain the boutique’s presentation, including merchandising, cleanliness, and back-of-house standards., • Help ensure all operational procedures, loss prevention practices, and security protocols are followed., • Partner with the leadership team to support smooth day-to-day boutique operations. Team Contribution • Work collaboratively with leadership and fellow team members to achieve boutique goals., • Contribute to a positive, professional, and service-driven team culture., • Stay current on product launches, promotions, and business priorities., • Participate in training and development opportunities to strengthen sales and service performance. Qualifications • 3-5 years of experience in luxury retail, premium fashion, jewellery, accessories, or high-touch hospitality., • Proven success in a customer-facing sales environment with sales targets or performance goals., • Strong interpersonal and communication skills with the ability to engage a sophisticated and diverse clientele., • A polished and professional presence with a genuine passion for luxury service and brand representation., • Experience with POS systems and CRM platforms preferred., • Strong attention to detail, organisation, and follow-through., • Ability to work effectively in a fast-paced, high-service boutique environment., • Flexibility to work evenings, weekends, bank holidays, and peak retail periods., • Additional language skills are highly desirable, especially Arabic, Mandarin, Russian, French, or Spanish. Preferred Experience • Previous experience working with international luxury clientele., • Experience in a luxury boutique or designer retail environment., • Confidence supporting VIP clients, private shopping experiences, and relationship-based selling., • Understanding of boutique presentation standards and premium customer service expectations. Key Skills & Competencies • Luxury client service, • Relationship building and clienteling, • Sales confidence and commercial awareness, • Strong verbal communication, • Attention to detail, • Professional discretion, • Team collaboration, • Adaptability and composure, • Product presentation and storytelling, • Time management and organisation Physical Requirements • Ability to stand and walk for extended periods during scheduled shifts., • Ability to lift, move, and carry merchandise and boutique supplies as needed., • Ability to perform routine boutique tasks including stock handling, merchandising, and maintaining floor standards. Work Environment • This role is based in a luxury retail boutique setting in London., • The position requires regular in-person interaction with clients, team members, and leadership., • The schedule may include weekends, evenings, and holiday trading periods based on business needs. Why Join Abel Richard At Abel Richard, team members are part of a brand that values craftsmanship, elevated service, and meaningful client relationships. This is an opportunity to work in a luxury environment where presentation, hospitality, and attention to detail matter. We are looking for individuals who take pride in delivering an exceptional experience and who want to grow with a brand committed to excellence. Equal Opportunity Statement Abel Richard is committed to creating an inclusive and respectful workplace. We welcome applications from qualified candidates of all backgrounds and make employment decisions based on business needs, job requirements, and individual qualifications.

Job description: We are an award-winning cleaning company specializing in high-end commercial clients, including luxury retail, education, corporate offices, and event spaces. Our strong reputation is built on sustainability and a commitment to our team of over 1,000 professionals. ROLE OVERVIEW This is a dynamic, field-based operational management role suited for a highly organized and resilient individual. The position requires patience, energy, and the ability to manage long working hours effectively. Ambitious candidates will find significant opportunities for career growth within the business. Package - £35,000 + car allowance (£350 p/m) REPORTING STRUCTURE • Reports to: Regional Operations Manager (ROM), • Indirectly reports to: Operations Director (OD), • Client Portfolio: Approx. 50 sites KEY RESPONSIBILITIES Client Management – Promptly and professionally handle client concerns. Team Leadership – Recruit, support, and develop cleaning operatives. Performance Management – Address underperformance in line with company policies. HR & Compliance – Collaborate with HR on employee relations and disciplinary matters. On-Site Presence – Maintain a strong, visible presence across client sites. Operations Oversight – Conduct audits, manage payroll timesheets, and ensure health & safety compliance. Budget Management – Ensure monthly site budgets are met. Supplies & Logistics – Order consumables and materials via the company’s online system. WHAT WE'RE LOOKING FOR ✔ Proactive & Hands-On – Able to multitask and take initiative. ✔ Highly Organized – A problem-solver with a ‘can-do’ attitude. ✔ Resilient Under Pressure – Maintains high standards in demanding situations. ✔ Detail-Oriented – Strong focus on quality and service excellence. ✔ Valid Driving License – Essential for travel between sites. IDEAL EXPERIENCE • Previous experience in a multi-site service or facilities management role with a strong client focus., • Willingness to work flexible hours, including evenings, weekends, and some bank holidays., • Experience in financial forecasting, budgeting, and analysis. BENEFITS • Enhanced maternity/paternity pay, • Subsidized gym membership, • Free fruit, snacks, and drinks in the office, • Genuine career opportunities with a ‘promote from within’ culture, • Continuous training and personal development programs, • Employee of the Quarter awards plus annual Cleanology Awards, • Regular company-funded social events throughout the year, • Cake and bubbles for all HQ birthdays, • Three fully paid sick days, • 25 days of annual leave, • Discretionary quarterly bonus

Mode Search are partnering with a global luxury fashion house in their search for a Made-to-Measure Manager to oversee and drive the MTM business across the region. This role sits at the intersection of client experience, commercial performance, and product expertise. The successful candidate will be responsible for coordinating and elevating the Made-to-Measure service, ensuring exceptional execution across stores while driving sales growth and operational excellence. The Role Sales & Client Management • Oversee all phases of the Made-to-Measure journey, from measurements through to final delivery, • Partner closely with retail teams to understand client needs and ensure excellence in fit, timing, and service, • Conduct in-store and private fittings for high-value clients, • Monitor order progress and manage administrative follow-up to ensure seamless client communication, • Identify opportunities to enhance the client experience through targeted programs and events, • Act as an ambassador for the MTM service at events and activations Business Development & Market Insight • Analyse regional sales performance and define action plans to drive growth, • Monitor competitor activity and market positioning within the bespoke / MTM landscape, • Provide feedback to headquarters teams regarding product, client expectations, and regional trends, • Support implementation of local initiatives to attract and retain high-value clientele Training & Team Development • Train and coach store teams on MTM selling techniques and service standards, • Identify development needs and tailor action plans per location, • Partner with Retail Operations to strengthen product knowledge and service expertise, • Inspire teams to adopt an entrepreneurial mindset within the MTM offering Visual & Operational Excellence • Ensure correct in-store presentation of the MTM service, • Partner with Visual teams to maintain strong visibility and service positioning, • Monitor performance targets and ensure operational standards are met Requirements • Strong experience within luxury retail, ideally with exposure to bespoke or Made-to-Measure, • Deep understanding of menswear tailoring, measurements, and garment construction, • Proven ability to drive sales performance through service excellence, • Strong analytical mindset with the ability to translate data into action plans, • Experience coaching and influencing retail teams, • Excellent client-facing skills and ambassadorial presence, • Willingness to travel regionally as required

Company Description Millie Savage Jewellery Pty Ltd, a Melbourne-based jeweler, specialises in creating unique, handcrafted pieces that celebrate the natural beauty of precious and semi-precious stones. Founded in a garden shed, Millie Savage's journey has grown into a collaborative effort with a talented team operating in studios located in Melbourne and Bali. Renowned for her affinity with Australian opals and a variety of stones, Millie combines artistic flair and technical expertise to create lasting treasures. With a commitment to high-quality, ethically sourced materials, Millie’s jewelry is a testament to her passion for the craft. Customers can explore her distinctive designs at the flagship Fitzroy store or at boutiques in London and New York. Role Description This is a casual on-site role located in our London boutique for a Luxury Sales Assistant at Millie Savage Jewellery Pty Ltd. The role involves providing exceptional customer service, supporting clients throughout their purchasing journey, and building strong customer relationships. The Luxury Sales Assistant will handle daily sales operations, manage the organisation of inventory, maintain the display and atmosphere of the store, and ensure seamless communication with the team. Additionally, the ideal candidate will foster a warm and inviting retail experience, reflecting the company’s brand ethos. Qualifications • Strong interpersonal skills and a customer-focused attitude, • Excellence in customer service and effective communication skills, • Proven sales abilities and experience in driving results, • Effective organizational and multitasking skills, • A passion for fine jewelry and an understanding of luxury retail practices, • Positive attitude and professionalism, with the ability to work both independently and collaboratively, • Previous experience in a premium or luxury retail environment is an advantage, • Proficiency in operating retail point-of-sale systems

HR Partner / HR Manager | Luxury Beauty | London Veblen International are partnering with a growing luxury beauty brand to recruit an HR Manager / HR Business Partner based in London. This is an exciting opportunity to join a founder-led beauty business with an established international presence across premium retail and e-commerce channels. The company is entering a new phase of growth and is now bringing HR in-house for the first time. Working closely with the CEO and leadership team, this role will establish the HR function internally and support the organisation as it continues to scale. The successful candidate will play a key role in building HR structure, supporting managers and ensuring the business has strong people foundations in place. The position will suit someone who enjoys working in a growing entrepreneurial environment and is comfortable combining strategic HR partnership with hands-on delivery. Key responsibilities will include: • Establishing core HR policies, processes and documentation across the organisation, • Implementing structured processes for onboarding, probation, performance management and offboarding, • Acting as a trusted advisor to leadership and line managers on HR matters and employment best practice, • Managing employee relations matters including performance management, disciplinaries and grievances, • Supporting recruitment activity in partnership with hiring managers and external search partners, • Contributing to performance frameworks, development planning and organisational capability building, • Supporting salary benchmarking, benefits review and workforce planning, • Ensuring HR practices remain compliant with UK employment law Candidate profile • HR experience within a growing organisation or SME environment, • Strong knowledge of UK employment law and HR best practice, • Experience advising managers on employee relations and people management, • Comfortable building HR processes and infrastructure within a scaling business, • Strong organisational skills and the ability to manage multiple priorities, • A pragmatic and collaborative approach suited to founder-led organisations

Job title: Client Experience Manager Location: Sloane Street Salary: up to £60,000 basic + up to £7,000 bonus An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. The role focuses on delivering an outstanding client journey and cultivating a positive, inspiring work environment for in-store teams. Key Responsibilities: • Lead and inspire the hosting and service support teams to ensure every client enjoys a seamless, warm, and memorable experience., • Oversee client flow, waiting time management, and service excellence across all touchpoints., • Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients., • Support sales and management teams in building long-term client loyalty and preparing event or animation guest lists., • Foster an engaging and supportive team culture through effective onboarding, wellbeing initiatives, and continuous feedback., • Partner with HR and management on staff engagement, training, and wellbeing programs. Profile: • Minimum 3 years’ management experience in a luxury fast-paced environment., • Strong leadership and customer service expertise with excellent communication skills., • Organised, proactive, and detail-oriented, able to work independently and under pressure., • Confident using Microsoft Office and CRM systems. A fantastic opportunity for a people-focused leader passionate about creating exceptional experiences for both clients and teams. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

"Beauty is not a stereotype; your personal style is your own signature, to be expressed day by day.” - Terry de Gunzburg, Founder. Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’. Our commitment goes beyond luxury - it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences. We champion the beauty of every individual, offering an innovative range of high-quality makeup and skincare designed to not only magnify but also improve skin day by day. Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Immerse yourself in a world where every day is an opportunity to inspire and be inspired. Together at BY TERRY, we make it up, we make it real, we make it recur. Role : The US National Account Manager is fully responsible for the commercial and operational management of key strategic retailers, especially QVC. You will: • Own sell-in and sell-out performance across the US, • Build and drive Joint Business Plans with strategic accounts, • Monitor market trends and competitor activity to guide decision-making, • Lead the full 360° account operations: product launches, forecasts, stock tracking, promotions, and more, • Build strong, trust-based relationships with key retail buyers and partners, • Oversee and optimise trade investments, • Deliver and report on sales KPIs, forecasts, and ROI across all accounts, • Ensure tight internal coordination between Sales, Supply Chain, Marketing & Digital teams You are : • Experienced in managing premium beauty, lifestyle or skincare retail accounts - experience with QVC., • Skilled in both commercial strategy and operational detail, • Able to navigate multiple stakeholders in a fast-paced, international setup, • Strong with numbers, insights, and data-led business planning, • A clear communicator, structured, responsive, and confident Salary : 40/45K

About the Firm A leading international law firm is looking to hire a 5-8 PQE Corporate Associate to join its high-performing London team. The firm has a strong global reputation advising entrepreneurs, founders, family businesses and institutional investors, with a distinctive practice that blends corporate transactional work with private capital and wealth structures. The Role This role offers the opportunity to work on complex cross-border matters for high-profile clients across sectors including luxury brands, sports & entertainment, retail, hospitality and leisure. As part of the team, you will be involved in a broad mix of corporate M&A, investment and advisory work, with the opportunity to lead on transactions, working closely with Partners in the team. About You • You will be a 5–8 years’ PQE in corporate law from a well-regarded firm, with strong experience in M&A and private investments., • You will be experienced in running deals and comfortable managing client relationships and leading workstreams Why Apply • Work with high-calibre entrepreneurial and private capital clients, • Exposure to international, cross-border transactions, • Collaborative, high-performance culture with hybrid working and flexible benefits To Apply Please submit a CV. If you're a Corporate Associate looking for broader client exposure and more strategic involvement in transactions, I’d be happy to discuss the opportunity confidentially. If this role isn’t quite right, please contact me for a confidential conversation to discuss other opportunities we have that may be suitable. 07386660098

Are you a driven and experienced Buyer with a passion for beauty and fragrance, looking for an opportunity to truly shape a market-leading Fragrance offering? If so, this could be the perfect role for you. We offer hybrid working between your home and our offices on Wigmore Street, Central London, providing a collaborative and innovative working space. When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year., • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • WeCare -24/7 GP, wellbeing advice & support service., • Hybrid Working (Typically every Thursday and Friday working from home). About the Role We’re looking for an experienced Buyer to lead the strategy and execution of Fenwick’s Fragrance category across all stores and online. This role is central to driving sales, profitability and market share, delivering a curated assortment of established and emerging fragrance brands that reflects the Fenwick brand while meeting the needs of our customers. You’ll own the end-to-end buying process, from range planning and supplier negotiations through to trading, product launches and seasonal strategies. With a strong commercial eye, you’ll identify emerging fragrance trends, source new and distinctive brands, optimise margins and stock performance, and build trusted, long-term partnerships with key suppliers. Using a combination of data-led insight and market intuition, you’ll analyse performance and identify opportunities for growth across the fragrance category. Working closely with Retail, Digital, Marketing and support teams, you’ll help shape a customer-first fragrance offer that inspires customers and drives engagement both in-store and online. This role suits a buyer with fragrance or beauty experience, strong influencing skills and a passion for brand storytelling and delivering exceptional customer experiences. What we are looking for in a candidate... • 3+ years’ experience in Fragrance or Beauty Buying, • A sharp eye for product and emerging fragrance trends, • Proven commercial acumen and negotiation expertise, • Strong supplier relationships and the confidence to influence at all levels, • A data-driven yet intuitive approach to decision-making, • Experience in developing product strategies and building business cases, • The ability to thrive in a fast-paced, collaborative environment, • A passion for innovation, brand storytelling and customer experience About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

Mode Search is proud to be partnering with a renowned luxury house to recruit an experienced Deputy Manager. We are seeking a dynamic and inspiring leader to support the management of two prestigious Bond Street boutiques. This is a rare opportunity to contribute to the success of one of London’s most iconic luxury destinations — driving performance, elevating client experience, and supporting a talented, long-standing team. Our client is a globally respected name in luxury, celebrated for its craftsmanship, innovation, and unwavering commitment to excellence. Their boutiques are more than retail spaces; they are immersive worlds where clients experience artistry, authenticity, and personal connection. Joining this Maison means becoming part of a legacy that values heritage while embracing evolution — a place where creativity meets precision and people are at the heart of success. The Role: • Partner closely with the Store Director to drive boutique performance and achieve sales targets across both Bond Street locations., • Lead, coach, and inspire a team of experienced professionals, fostering collaboration, engagement, and continuous growth., • Strengthen client relationships through expert clientelling, personalised service, and flawless execution of client events., • Analyse boutique performance, monitor KPIs, and support the implementation of strategic action plans to optimise results., • Ensure operational excellence through efficient processes, compliance, and seamless coordination between client-facing and support teams., • Support recruitment, onboarding, and ongoing training to build a strong talent pipeline and maintain a culture of excellence., • Significant experience within luxury watches and jewellery, ideally gained in a boutique environment., • Strong operational and leadership skills, with a proven ability to manage established and high-performing teams., • Deep understanding of CRM systems and a passion for delivering an outstanding client experience., • Open-minded, flexible, and confident in driving change within a heritage-driven business., • Exceptional communication, coaching, and team development skills., • Commercially astute with a strong focus on clientelling, sales performance, and boutique standards., • Ambitious and forward-thinking — ready to take the next step toward a future Boutique Director position. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since 2020. Globe-Trotter is a truly global business trading in more than 80 countries, with significant brand awareness in Japan, Europe and the USA and an increasing footprint in the GCC, China and South East Asia. We are looking for a Senior Sales Assistant to support our flagship stores performance and profitability, with a focus on providing excellent customer service. Key Duties and Responsibilities • Be an ambassador of the Globe-Trotter brand, proactively manage relationships with internal and external partners, • Ensuring high levels of customers satisfaction through the delivery of outstanding customer service, always aiming to exceed customer expectations, • Create customer loyalty by capturing and adapting your advice to the individual customers’ needs and develop a strong relationship with each customer, • Be knowledgeable about all Globe-Trotter products, • Ensure store layouts are reflective of customer traffic flow to maximise sales, customer satisfaction, store presentation/appearance, image and ergonomics for customers, • Manage upkeep and condition of all equipment, fixtures and fabrics of shop premises, • Liase with customers through email, webchat and telephone., • Provide cover for the store manager in their absence., • Support the Store Manager in assessing and improving individual performance and in identifying and developing talents., • Be confident to make decisions with customer issues and deal with complaints effectively to maintain the brands reputation., • Assist in the daily management of key holding responsibilities, • Lead by example and be a role model for the team. Requirements of the role • A strong understanding of Luxury retail and sales experience is essential., • Previous experience in a supervisory or senior sales role, with experience of supporting a team., • Excellent communication and relationship building skills, with the ability to adapt to your audience., • Be resilient with the ability to keep calm under pressure., • Experience in sales generation and managing the achievement of sales results., • Flexibility to work non-traditional hours, including days, evenings, weekends and holidays., • Knowledge of additional languages would be advantageous.

Regional Retail Director – Europe Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Lead the overall retail strategy and operational governance for POP MART’s physical retail network across Europe, • Oversee multiple regional retail teams and country Heads of Retail to ensure consistent execution and performance, • Strengthen POP MART’s retail presence through disciplined expansion, operational excellence, and strong customer experience, • Build scalable retail operating standards that support rapid European growth, • Work closely with regional leadership and headquarters teams to align on merchandising, supply chain, marketing, and brand standards Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Regional Retail Director, Europe is responsible for leading POP MART’s physical retail strategy and performance across all European markets. Reporting to the Head of Europe, this role oversees the Heads of Retail across the region, ensuring consistent execution, strong commercial performance, and alignment with POP MART’s brand and operational standards. Beyond store performance, the Regional Retail Director will also oversee Retail Operations Support across Europe, building scalable operational frameworks, standardised procedures, and operational infrastructure to support the company’s rapid store expansion across the region. This position requires a senior retail leader with strong experience managing multi market retail networks, driving store productivity, and building operational discipline within fast growing retail organisations. Responsibilities Regional Retail Strategy and Network Expansion • Define and execute the long term retail strategy for POP MART across Europe, ensuring sustainable growth and strong market positioning, • Oversee the regional retail expansion roadmap, including new store openings and Roboshop deployments across priority European markets, • Partner with the Europe leadership team to evaluate new market opportunities and retail entry strategies, • Ensure disciplined site selection, store rollout planning, and commercial viability for all retail expansion projects, • Provide strategic direction to country retail leaders while maintaining alignment with overall European growth priorities Retail Operations Governance and Performance Management • Oversee the performance of all physical retail channels across Europe, including stores and Roboshops, • Define regional retail KPIs and performance benchmarks covering sales productivity, footfall conversion, customer experience, and operational efficiency, • Review market level performance with country retail leaders and drive improvement plans where needed, • Ensure consistent retail execution and operational discipline across all markets, • Maintain strong alignment between retail teams and other regional functions including supply chain, real estate, HR, finance, and marketing Merchandising and Retail Experience Alignment • Work with merchandising team to ensure consistent merchandising strategies across European markets while allowing local adaptation where appropriate, • Work closely with headquarters and regional teams to optimise product allocation, stock planning, and inventory availability, • Maintain high standards in visual merchandising, store presentation, and in store brand experience across all markets, • Support the execution of regional campaigns, in store activations, and key product launches, • Provide market insights and consumer feedback to headquarters to support future product planning and development Retail Operations Support and Standardisation • Oversee the development of regional operational standards that support consistent store operations across Europe, • Build and maintain standard operating procedures covering store operations, Roboshop management, and retail execution, • Lead operations support teams to establish clear processes for store opening, operational audits, and retail compliance, • Drive operational improvements that increase store productivity while maintaining brand standards, • Ensure operational readiness as the European retail network continues to scale Financial Performance and P&L Oversight • Hold regional oversight of retail P&L performance across all European markets, • Review revenue growth, store productivity, and cost management across the retail network, • Work closely with finance teams on budgeting, Opex control, and investment planning for retail expansion, • Ensure disciplined financial evaluation for new store openings and retail initiatives Leadership and Team Development • Lead and develop a strong European retail leadership team, • Directly manage the Heads of Retail across multiple European regions, • Support the development of store leadership capabilities across the network, • Build a performance driven culture focused on accountability, operational excellence, and customer engagement, • Ensure strong communication and alignment between country retail teams and regional leadership Required Qualifications • 12+ years of senior retail leadership experience within international retail organisations, preferably in lifestyle, collectibles, designers retail, or fast fashion, • Proven experience operating at a regional leadership level, with prior reporting lines to a Regional Vice President or equivalent senior executive, • Demonstrated leadership of large scale retail networks, ideally overseeing operations across 100+ stores or equivalent multi market retail footprints, • Strong experience managing retail operations across multiple European markets, with exposure beyond the United Kingdom strongly preferred, • Solid track record in retail network expansion, new market entry, and scaling store operations in fast growing environments, • Strong commercial and financial acumen, including oversight of retail P&L performance, budgeting, and investment planning, • Extensive experience leading senior retail teams and developing multi country retail organisations, • Ability to operate effectively in fast paced and entrepreneurial organisations with evolving structures, • Strong cross cultural communication skills, with the ability to work effectively within a global organisation, • Fluent English required; additional European languages are advantageous, • Willingness to travel frequently across European markets and to headquarters Desirable but Not Essential • Experience in lifestyle retail, collectibles, luxury retail, or fast fashion sectors, • Interest in designer toys, pop culture, and collectible art, • Understanding of Chinese corporate culture and experience collaborating with China based headquarters teams is a strong advantage, • Mandarin language capability is an advantage If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Step into a leadership role as General Manager, working with a premium beauty brand in the heart of Kensington, London. The Role As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands-on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience. Key responsibilities include: • Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels, • Setting and achieving ambitious sales, margin and profitability targets, • Using data, market insight and performance metrics to guide strong commercial decisions, • Ensuring exceptional client experience and clinical excellence within the clinic and retail environment, • Driving utilisation, productivity and operational efficiency across the business, • Maintaining compliance with UK regulations and industry best practice, • Overseeing ecommerce performance including conversion, average order value, retention and fulfilment, • Managing digital marketing, user experience, stock flow and operational execution online, • Leading B2B distribution including supply chain, stock planning, logistics and partner relationships, • Improving forecasting, inventory management and delivery performance, • Creating a seamless brand and customer journey across all channels, • Taking full P&L ownership including budgeting, forecasting and financial modelling, • Driving margin optimisation, cost control and overall performance improvement, • Delivering clear reporting and insights to the Board, • Building, inspiring and developing a high performing management team, • Creating a culture of accountability, clarity and excellence, • Leading recruitment, retention and ongoing talent development, • Protecting and elevating the brand while championing exceptional customer experience Sound like you? You’re a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you’re a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals.