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Spa Reception Manager - London Located in Knightsbridge on the edge of Hyde Park, Bvlgari Hotel London represents the very best of modern luxury - where Italian artistry, refined service and attention to detail define every guest experience. At the heart of this offering sits the Bvlgari Spa, one of London's most prestigious wellness destinations, celebrated for its discretion, precision and deeply personalised care. We are looking for an inspiring Spa Operations Manager to join our Spa leadership team - someone who thrives on being present, visible and truly connected to both guests and colleagues. This is a hands on, floor based leadership role, ideal for a natural host who enjoys leading from the front and takes pride in shaping exceptional experiences in real time. About The Role Reporting to the Spa Director, you will play a central role in the daily operation of the Spa, spending the majority of your time within the reception and treatment areas. You will support teams as service unfolds, oversee the seamless flow of the guest journey, and ensure treatment standards, service delivery and presentation consistently reflect the calm confidence and exacting standards of the Bvlgari brand. This role offers a unique balance of people leadership, operational excellence and guest connection. You will coach and mentor reception and therapist teams on the floor, safeguard exceptional treatment quality, support retail and revenue performance, coordinate training and SOP excellence, and act as a trusted senior presence - including providing leadership cover and Duty Management support when required. Above all, you will help create an environment where both guests and colleagues feel genuinely cared for, supported and inspired to deliver the very highest levels of service. Key Responsibilities • Being a visible, supportive leader on the Spa floor across reception and treatment areas, • Ensuring a seamless, personalised and emotionally engaging guest journey from arrival to departure, • Supporting reception and therapist teams during peak periods and complex service situations, • Upholding exceptional treatment standards, hygiene, presentation and brand compliance, • Coaching teams in real time on service behaviours, retail confidence and luxury standards, • Coordinating training, SOP implementation and brand immersion, • Supporting retail, utilisation and revenue performance through service led selling, • Building strong working relationships with internal stakeholders and external partners, • Stepping into senior leadership and Duty Management responsibilities when required What We Are Looking For You will bring proven experience in a spa operations or management role within a luxury hotel or premium wellness environment, with a strong understanding of both treatment delivery and spa reception operations. You will be a confident, calm and visible leader with exceptional attention to detail, a natural instinct for luxury service and a genuine passion for developing people. Equally comfortable supporting teams on the floor and overseeing operational standards, you lead with warmth, authority and professionalism. Why Join Bvlgari Hotel London At Bvlgari Hotel London, you become part of an iconic luxury brand renowned for its elegance, craftsmanship and uncompromising service standards. We offer a supportive and inclusive working environment where development is encouraged, excellence is recognised and wellbeing is valued. You will work alongside talented hospitality professionals who share your dedication to refined service and meaningful guest experiences - representing a brand where every detail matters, for our guests and for our people.

Spa Therapist - London Located in Knightsbridge on the edge of Hyde Park, Bvlgari Hotel London offers a serene retreat in the heart of the city. Since opening in 2012, the hotel has set new benchmarks in luxury hospitality, combining contemporary elegance with exceptional service and genuine Italian craftsmanship. We are looking for a Part-Time Spa Therapist to join our Spa team, delivering exceptional treatments and creating refined, personalised experiences for our guests. In this role, you will provide high-quality spa treatments in line with Bvlgari brand standards, ensuring outstanding levels of professionalism, care and attention to detail at every stage of the guest journey. Through thorough consultations and tailored treatments, you will respond intuitively to individual guest needs, while offering expert aftercare advice and supporting revenue generation through retail sales, upselling and cross-selling. You will work collaboratively within a close-knit spa team to maintain immaculate treatment environments, uphold health, safety and hygiene standards, and support the smooth day-to-day operation of the spa. As an Ambassador for Bvlgari Hotel London, you will represent the brand with warmth, discretion and a commitment to excellence at all times. This role will primarily involve weekend coverage, however full flexibility is required, as shifts may also include weekdays, evenings and peak business periods. Key Responsibilities • Delivering spa treatments to an exceptional standard in line with hotel protocols, • Conducting detailed consultations to tailor treatments to individual guest needs, • Providing expert aftercare advice and recommending suitable retail products, • Supporting retail sales, upselling and repeat business initiatives, • Maintaining cleanliness, hygiene and organisation of treatment rooms and equipment, • Accurately recording guest preferences and ensuring confidentiality at all times, • Supporting opening and closing procedures and reporting maintenance issues, • Ensuring full compliance with health, safety and hygiene regulations What We Are Looking For To be successful in this role, you will have previous experience as a Spa Therapist within a luxury spa or five-star hotel environment. You will hold recognised holistic and/or beauty therapy qualifications and demonstrate excellent treatment delivery, communication skills and attention to detail. This role will primarily involve weekend coverage, however full flexibility is required, as shifts may also include weekdays, evenings and peak business periods. You will be immaculately presented, calm and professional, with a genuine passion for guest wellbeing and service excellence. Why Join Bvlgari Hotel London At Bvlgari Hotel London, you will become part of an iconic luxury brand celebrated for its elegance, craftsmanship and dedication to exceptional service. We offer a supportive and inclusive working environment where training, wellbeing and professional growth are highly valued. You will work alongside talented hospitality professionals who share your commitment to excellence, representing a brand synonymous with sophistication, discretion and authentic Italian hospitality. Join us and take pride in delivering refined spa experiences where every detail is thoughtfully considered - for our guests and for our people.

With over 25 years' experience, nearly 240 care homes, and six independent hospitals, Barchester Healthcare currently have some of the best quality ratings of any large care home provider in the UK. But we're not stopping there: our mission is to provide the best possible person-centred care to elderly and vulnerable people. As a Home Manager within the Barchester family, you will be a leading face in the delivery of that person-centred care that helps to set us apart. It is an exciting time to consider joining the Barchester family in one of our multi-million pound new build homes as a Commissioning Home Manager. We are leading one of the fastest growing new build programmes aiming to open 10 brand new purpose-built homes per year. In our state of the art new builds, we have invested time and planning to ensure our homes our adapted to the needs of our residents including our dedicated dementia communities which we call Memory Lane. As a Commissioning Home Manager you will drive recruitment for the home, building and developing a brand new team to deliver the best quality care for our residents. You will work closely with new builds projects team, as well as other support services to introduce the home into the wider community and welcome each of our new residents. This is a fantastic opportunity to set the foundations of an outstanding care home and successfully drive it through its first inspection. REWARDS PACKAGE Our Home Manager rewards package is one of the best in the care sector as we know the importance of feeling recognised, valued and motivated. As a Commissioning Home Manager at Barchester we offer a competitive basic salary + bonuses up to 100%. We also offer additional quality based bonuses up to £10k. Our generous package includes: £2.5k bonus once the home has been opened Enrolment into our profit share scheme, with the opportunity to earn a bonus of up to 100% of your salary Quality based bonuses up to £10k 8% ER Pension Package Career and development pathways A range of holiday, retail and leisure discounts Automatic entry into Barchester's Excellence Awards Payment of NMC Annual Registration Fee ABOUT YOU To join us as a Commissioning Home Manager you will have inspirational leadership skills with a passion for person centred care, with a successful track record of developing and motivating teams to deliver outstanding personalised care through continuous improvement. We are looking for: Experience of managing/opening a new build Community engagement and marketing a home to drive occupancy Experience of managing a luxury care home with high % of privately funded residents Inspirational leadership skills A passion for person centred care A successful track record of developing and motivating teams to deliver outstanding care Excellent organisational and management skills A strong understanding of safeguarding, CQC and compliance guidelines In short, your proven track record of marketing and business skills within the care sector, running a commercially successful, Good or Outstanding rated care home will be complemented by your blend of compassion and resilience. Due to our industry leading rewarding excellence schemes, we are also very proud to have been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to work with an organisation that provides the quality of care you would expect for your loved ones, Barchester is a rewarding and empowering place to be. 7766

SENIOR FINANCE ANALYST - BEAUTY RETAIL - £65-70K Your New Company I'm supporting a luxury beauty business who are looking to appoint a Senior Finance Analyst to play a key role in driving commercial insight and supporting strategic decision-making across the business. This is a high-impact role, working closely with senior stakeholders across Finance, Commercial, and Operations within a dynamic, brand-led environment. They are looking for a qualified finance professional (ACCA/CIMA/ACA) with proven experience within the Retail/Wholesale/Luxury sectors within financial analyst positions, ideally on short notice (however they will wait 3 months for the right candidate!). Your New Role Key Responsibilities: • Supporting month-end and budgeting, • Business partnering with commercial teams, supporting with reporting needs, • Providing weekly sales reporting, alongside comprehensive variance analysis, • Financial modelling and maintaining/developing dashboards, • Support decision-making with financial modelling and scenario analysis, • Business partner with internal key stakeholders and department heads, • Identify margin improvement opportunities and cost efficiencies, • Present insights to senior leadership and influence strategic decisions, • Ad hoc projects and analysis as required What You’ll Need to Succeed • ACA, ACCA, or CIMA qualified, • Must have product environment experience within the Retail / Wholesale / FMCG / Manufacturing sectors, • Strong commercial acumen and stakeholder engagement skills, • Strong Excel skills, • Ability to work in a fast-paced, data-rich environment What You’ll Get in Return • Competitive salary of £65,000 - £70,000 + benefits, • Exposure to senior leadership and strategic projects, • Career development in a high-growth, purpose-driven business Interested? Apply now or contact Tahlia Duff at Hays UK to discuss this opportunity further. # 4776058

Wholesales Operations Executive (Luxury Fashion Brand) - Central London - Driving Licence required Your new company - DRIVING LICENCE REQUIRED, NO SPONSORSHIP A well-established luxury outerwear brand known for its heritage craftsmanship and strong global wholesale presence, working with leading premium and luxury retail partners your role will be crucial to assisting with the women's wholesale business, with the opportunity to assist with men’s collections as required. Your new role • Support the Head of Wholesale in managing key luxury and premium accounts, primarily across womenswear, with exposure to menswear collections, • Assist with seasonal sell-in, showroom appointments, and order writing, ensuring smooth follow-up and client engagement, • Act as a day-to-day contact for wholesale partners, delivering a consistently high level of service and brand representation, • Manage the end-to-end wholesale order process, from order entry through to delivery and invoicing, • Coordinate with internal teams (production, logistics, merchandising, finance) to ensure accurate and timely order fulfilment, • Monitor stock levels, handle reorders and amendments, and resolve order or delivery queries efficiently, • Support reporting, sales analysis, and showroom preparation for market weeks and trade appointments, • Travel required What you'll need to succeed • 1-3+ years’ experience in wholesale sales, operations, or client support, ideally within luxury or premium womenswear (menswear exposure advantageous), • Strong understanding of wholesale processes, seasonal timelines, and commercial frameworks, • Highly detail-oriented with excellent organisational and communication skills, • Confident working cross-functionally with multiple stakeholders in a fast-paced environment, • Advanced Excel skills with experience using ERP or wholesale management systems, • Professional, service-driven approach aligned with a luxury brand environment, • Fluent in English, additional languages (French, German, or Italian desirable), • A full, valid driving licence is preferred, for travel to showrooms, trade events etc What you'll get in return • Competitive benefits package including a uniform allowance, • 23 days annual leave + bank holidays, • Regular team social lunches and company events, • Opportunity for international travel across key markets including Italy, Paris, and wider Europe, • Company pension scheme, • Exposure to a luxury, design-led brand environment, • Opportunity to grow within a dynamic and collaborative team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4797165

Luxury Consumer business - Senior Commercial Finance Business Partner - £75,000 - £80,000 Your new company This iconic brand is a proven dynamic and established company with a strong profile in the market with growth predicted and impressive backing from its parent entity. This position will be central to their plans.Your new role There is a hybrid nature to the role, with the opportunity to work at a high level with strong commercial opportunity and also see your value-add in a hands-on and tangible reporting capacity. You will be reporting to an experienced and impressive Finance leader, with good exposure to senior leadership and stakeholders. You will work in relation to a charismatic and visionary CFO, who has an ambitious hope for this hire, eager to develop this position as the company embarks on new projects. You will have a significant voice within the finance team and have ample opportunity to build rapport with the sales team and strong relationships with the operations and marketing teams also. What you'll need to succeed You will need to be a fully qualified accountant (ACA/ACCA/CIMA) with commercial experience within eCommerce or a product related business and have a strong understanding of the challenges currently facing the retail industry. You will be an influential advisor who can develop and implement commercial strategic plans. What you'll get in return The opportunity to drive business improvement will allow you to progress your career as a commercial finance professional. A highly competitive salary is on offer, as well as a healthy bonus package as part of a growing business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4774222

GROUP FINANCIAL ACCOUNTANT - LUXURY FASHION - ACA/ACCA - £55-60K + BONUS + BENEFITS (SHORT NOTICE A MUST) Your New Company I'm currently supporting a well-known luxury fashion retailer looking for a Group Financial Accountant to join the finance function! They are open to ACA's coming straight from a top-tier practice with retail client experience OR ACCA industry-trained retail accountants. This role is a nice blend of statutory management accounts, tax compliance / VAT, cash flow forecasting and supporting the external audit. short notice is a must for this role, under 3 months notice Your New Role Reporting into the Finance Director, you'll be responsible for: • Financial reporting & control: ownership of the month-end duties ensuring balance sheet integrity and month-end reporting, • Monthly balance sheet reconciliations, including inventory, fixed assets, accruals, and prepayments, • Maintaining IFRS financial reporting policies group-wide, • Stock and WIP reconciliation, • Support with process improvement and systems optimisation, • Budget vs actuals variance analysis, • Cash flow forecasting and control, • Led statutory audit delivery - primary contact for external auditors, • Manage quarterly VAT and assist in tracking tax returns, • Ad hoc projects and analysis as required What You’ll Need to Succeed You'll either be: 1) an ACA coming from a Top 6 firm with Retail client experience 2) a retail industry trained ACCA accountant You'll also be a strong communicator who can engage with C-suite & stakeholders, have strong Excel skills, and a strong foundation in UK GAAP & IFRS reporting standards. You'll also be someone with a passion for luxury retail/fashion! short notice is a must for this role, under 3 months notice What You’ll Get in Return • Competitive salary of £55,000 - £60,000 + bonus + benefits, • Exposure to senior leadership and strategic projects, • Career development in a high-growth, purpose-driven business Interested? Apply now or contact Tahlia Duff at Hays UK to discuss this opportunity further. # 4661298

£75,000 - £85,000 - Group Intercompany Reporting Manager - Luxury Wholesale Business Your new company This is an exciting opportunity to join a globally recognised luxury wholesale business with a strong heritage and a growing international footprint. Renowned for its premium product offering and commitment to quality, the business operates across multiple markets and continues to expand through both established and emerging channels.With a collaborative culture and a focus on operational excellence, the finance team plays a critical role in supporting strategic decision-making and maintaining robust financial control across the group. Your new role As Group Intercompany Reporting Manager, you will take ownership of the group’s intercompany accounting and reporting processes across multiple international entities. You will ensure the accurate and timely reconciliation of intercompany balances, working closely with regional finance teams to resolve discrepancies and strengthen controls.Key responsibilities will include: • Managing the end-to-end intercompany accounting cycle, including reconciliations, eliminations, and reporting, • Driving improvements in intercompany processes, controls, and system efficiencies, • Partnering with finance teams across Europe, the US, and Asia to ensure consistency and best practice, • Supporting month-end and year-end close processes, including group consolidation, • Acting as a key contact for auditors regarding intercompany balances and controls, • Leading and developing a small team, fostering a high-performance cultureThis role offers high visibility across the business and the opportunity to influence continuous improvement initiatives within a complex, multi-entity environment. What you'll need to succeed To be successful in this role, you will be a qualified accountant (ACA, ACCA, CIMA or equivalent) with strong experience in group reporting and intercompany accounting within a multi-entity, international business.You will also bring: • Proven experience managing intercompany reconciliations in a complex group structure, • Strong technical accounting knowledge and attention to detail, • Experience working within the retail, wholesale, or consumer/luxury sectors is highly desirable., • Excellent stakeholder management skills, with the ability to work cross-functionally and across geographies, • A proactive mindset with a track record of driving process improvements, • Strong systems experience (ERP systems such as SAP, Oracle, or similar)Leadership experience or the ability to mentor and develop junior team members will also be beneficial. What you'll get in return In return, you will receive a competitive salary and benefits package, along with the opportunity to work within a prestigious and growing luxury brand.Additional benefits include: • Exposure to a global finance function and senior stakeholders, • Opportunities for career progression within an expanding international group, • A collaborative and dynamic working environment, • Hybrid working arrangements and a strong focus on work-life balanceWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4799498

Packaging Design Engineer - London. We are seeking a Packaging Engineer with strong experience in luxury retail packaging, sustainability compliance, and operational environments to own and drive the end-to-end redesign/enhancement of our packaging portfolio. Acting as the internal technical expert

Key Account Manager – Premium Off-Trade • Do you have experience managing premium drinks accounts within luxury retail or specialist merchants?, • Comfortable operating across high-end wine and spirits categories with credibility in front of discerning customers?, • Looking to join a premium drinks business with a strong reputation for quality, heritage, and craftsmanship? MacGregor Black is partnering with a premium Wine & Spirits producer on the search for a Key Account Manager, within the premium Off Trade channel. This is a permanent role based in London. This opportunity will focus on developing commercial partnerships across the UK’s luxury retail and specialist drinks landscape, driving growth across premium wine and spirits portfolios within some of the market’s most influential retail environments. The successful candidate will combine strong commercial capability with genuine category passion, particularly within premium spirits and specialist retail. Key Responsibilities • Manage and grow a portfolio of luxury retail, specialist merchant, and premium drinks accounts, • Develop long-term commercial relationships with buyers, category teams, and retail stakeholders, • Drive distribution, visibility, and promotional activity across premium wine and spirits portfolios, • Identify new business opportunities within specialist and luxury retail channels, • Lead customer planning, commercial proposals, and annual negotiations, • Deliver engaging tastings, training sessions, and customer events to build advocacy and awareness, • Collaborate closely with brand and marketing teams to execute premium retail activations, • Monitor market trends and competitor activity to identify opportunities for growth Qualifications & Experience • Experience managing premium drinks accounts within luxury retail, specialist merchants, or fine wine & spirits channels, • Strong understanding of premium beverage categories, with Dark spirits knowledge highly advantageous, • Proven ability to build relationships within high-end retail and specialist environments, • Commercially strong with experience managing customer plans, negotiations, and growth targets, • Confident presenting to customers and representing premium brands in market, • WSET qualifications advantageous but not essential, • Organised, relationship-led, and comfortable operating autonomously Salary & Benefits • Base salary up to £60k + bonus, and benefits package, • Private healthcare and pension scheme, • Product allowance and premium lifestyle benefits, • Opportunity to work with globally recognised luxury drinks brands, • Long-term development opportunities within a high-growth premium business Interested in learning more? Apply now or contact Kieron Hall at MacGregor Black to discuss this opportunity in confidence.

Mode Search is proud to partner with an internationally renowned luxury fashion house in the search for a Deputy Store Director for one of its most iconic London flagship boutiques. Celebrated for its visionary design, exceptional craftsmanship and uncompromising attention to detail, this Maison continues to set the benchmark across men’s and women’s ready-to-wear, accessories and refined leather goods. With sustained global growth and strong brand momentum, this is a rare opportunity to join a high-performing leadership team within a prestigious flagship environment. Reporting directly to the Store Director, the Deputy Store Director will play a pivotal role in driving commercial performance, elevating client experience and leading a dynamic team within a fast-paced luxury setting. This position is ideal for an accomplished luxury retail leader seeking a significant next step within a globally recognised flagship. The Role • Support the Store Director in leading, inspiring and developing the sales and management teams, • Drive sales performance, ensuring the achievement of turnover targets, KPIs and payroll budgets, • Champion a strong clientelling culture, ensuring the highest level of personalised service and long-term client retention, • Identify and nurture future talent, implementing structured development and succession plans, • Partner with HR and senior retail leadership on recruitment and team planning, • Lead by example on the shop floor, maintaining strong visibility with both clients and teams, • Support the execution of in-store activations, events and brand initiatives, • Monitor commercial performance, analysing buying trends, client behaviour and profit margins, presenting insights to senior leadership, • Conduct annual performance reviews, providing clear, constructive feedback and development pathways, • Oversee stock management, inventory control and operational excellence, • Ensure seamless onboarding, training and continuous development of new hires Requirements • Minimum 5+ years’ experience in luxury retail management, ideally within a flagship boutique environment, • Proven track record of leading teams and driving strong commercial results, • Extensive luxury clientelling experience with the ability to build and retain high-value client relationships, • Strong analytical and commercial acumen, with the ability to interpret data and translate insights into action, • Inspirational leadership style with a collaborative and inclusive approach, • Excellent organisational and operational management skills, • Fluent English required; additional languages advantageous, • Highly presentable, brand-focused and confident representing a prestigious luxury house Please note: due to the high volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. To apply, please send your CV to info@modesearch.co.uk

International Spa Trainer (12 Months contract) Luxury Skincare Brand | UK & EMEA Salary: Up to £45,000 + travel expenses London-based | Extensive International Travel We are recruiting on behalf of a globally recognised luxury skincare brand with an iconic range of professional and retail products. This is a rare opportunity to join the brand as an International Spa Trainer, supporting prestigious spa partners across the UK and EMEA. This role is ideal for an experienced trainer who thrives in an international environment and is comfortable spending extended periods away from home while travelling to some of the world’s most exclusive resorts and destination spas. The Role As International Spa Trainer, you will be responsible for delivering inspiring, high‑quality education on both treatments and retail to spa teams across multiple territories. You will act as a brand ambassador, ensuring consistent standards and exceptional product knowledge throughout the region. Key responsibilities include: • Delivering face‑to‑face training to individuals and cohorts of learners, • Facilitating new partner openings, refresher training, and advanced workshops, • Supporting retail performance through product knowledge and consultative sales training, • Maintaining training standards aligned with brand protocols and luxury positioning, • Representing the brand professionally at international spa locations and events About You We are seeking a confident, polished professional with a strong background in luxury spas and education. You will have: • Proven experience in a dedicated skincare training role (essential), • Experience delivering training to both individuals and groups, • Level 3 Beauty Therapy qualification or equivalent, • A background in premium or luxury spa environments, • Strong retail experience within a luxury skincare or spa brand, • Excellent presentation, communication, and interpersonal skills You must also: • Be highly flexible and comfortable with significant international travel, • Enjoy being away from home for extended periods, • Be London‑based (or able to regularly access London) What’s on Offer • Salary up to £45,000, • Opportunity to work with a prestige, globally respected skincare brand, • Extensive international travel across UK & EMEA, • Exposure to some of the most exclusive spas and resorts worldwide, • A dynamic, fast‑paced role with genuine global scope If you are an experienced spa educator with a passion for luxury skincare, travel, and inspiring others, we would love to hear from you. Apply now to be considered for this exceptional international opportunity.

Concession Manager – Luxury Contemporary Fashion Brand The Opportunity An internationally recognised luxury contemporary fashion and lifestyle brand is seeking an experienced and commercially driven Manager to lead one of its flagship UK concessions. Acting as the day-to-day leader of the business, this person will be responsible for delivering an elevated client experience, driving commercial performance, and building a high-performing team culture within one of the most high-profile retail destinations in the UK. Known for blending luxury fashion and community-driven retail experiences, the brand has built a strong global following through its distinctive product offering, elevated environments, and highly curated partnerships. This role requires someone who understands both modern fashion culture and luxury retail standards. Although primarily based within the concession location, the successful candidate will also support the wider London retail network during key launches, events, activations, and business needs when required. Key Responsibilities • Take full ownership of the day-to-day running of the concession business, • Lead, motivate, and develop a small team, creating a strong performance culture with clear accountability, • Drive commercial performance across all KPIs including sales, ATV, UPT, conversion, and client retention, • Deliver a highly elevated and personalised client experience aligned with luxury service expectations, • Build long-term relationships with local clients, VICs, personal shoppers, and key store stakeholders, • Ensure the space consistently reflects the brand’s identity through exceptional standards of VM, styling, product presentation, and operational execution, • Coach the team through regular feedback, performance management, and development conversations, • Maintain strong operational control including stock management, reporting, rota planning, and compliance, • Support and execute launches, activations, and collaborative events, • Work closely with senior leadership across both the UK and global retail structure Candidate Profile • Previous management experience within premium, luxury, or contemporary fashion retail, • Strong understanding of both streetwear culture and luxury retail environments, • Naturally confident leadership style with the ability to build respect, accountability, and team engagement, • Commercially aware with a proven ability to drive sales performance and team results, • Passionate about fashion, styling, product storytelling, and client experience, • Able to balance a culturally connected presence with strong operational leadership, • Experienced working within fast-paced, high-profile retail environments, • Excellent communication and relationship-building skills Why Join This is a rare opportunity to lead a flagship location for one of the most respected names in fashion, shaping its commercial success and delivering unforgettable client experiences. You’ll join a brand that invests in its people, offering career development opportunities, generous product discounts, and access to exclusive events and benefits. Apply now to take the next step in your luxury retail leadership career.

We are seeking an inspiring and commercially driven Store Director to lead a high-profile luxury flagship within an internationally renowned fashion house. This is a rare opportunity to take ownership of a multi-million-pound business, driving performance while delivering an exceptional client and team experience. Key Responsibilities: • Lead, inspire, and develop a large, high-performing team, fostering a positive and inclusive culture, • Drive commercial success through strong KPI management, strategic planning, and clienteling excellence, • Act as a true brand ambassador, with a genuine passion for the brand, its heritage, and product, • Build and maintain a strong client base, with a focus on VIP and international clientele, • Oversee all aspects of store operations, ensuring excellence across service, VM, and standards, • Collaborate with senior stakeholders to deliver business objectives and elevate store performance About You: • Currently operating at Store Director or Retail/Flagship Manager level within luxury or premium luxury retail, • Proven experience managing a multi-million-pound turnover store, • A passionate leader who prioritises team development, engagement, and retention, • Strong commercial acumen with a track record of delivering and exceeding targets, • Highly client-focused, with a passion for building meaningful, long-term relationships, • Resilient, adaptable, and thrives in a fast-paced, high-profile environment This role is ideal for a passionate and people-focused leader who is excited to represent an iconic brand and shape the success of a flagship store through both commercial excellence and team empowerment.

Our client, a globally recognised consumer business with a portfolio of iconic and fast-growing brands, is seeking an experienced Marketing & IP Counsel to join its international legal team. This is a fantastic opportunity for a commercially minded lawyer who enjoys working at the intersection of brand, creativity, and innovation in a fast-paced global environment. The Role Working closely with marketing, brand, creative, digital, and commercial teams, you will play a key role in supporting high-profile campaigns, product launches, and brand initiatives across multiple international markets. The position offers broad exposure to advertising, consumer law, intellectual property, digital marketing, and brand protection matters within a dynamic, consumer-focused business. This is a highly collaborative role suited to a lawyer who enjoys partnering directly with creative and marketing stakeholders and providing practical, solutions-oriented advice that enables innovation while managing legal risk. Key Responsibilities • Advise marketing, creative, and brand teams on advertising, marketing, and consumer law matters across multiple jurisdictions, • Provide strategic IP support across a portfolio of global consumer brands, including trademarks, copyright, licensing, brand protection, and clearance issues, • Support the development and launch of integrated marketing campaigns, influencer partnerships, sponsorships, promotions, and digital content initiatives, • Review and negotiate a broad range of commercial and marketing agreements, including agency, talent, production, media, and licensing contracts, • Partner closely with creative and digital teams to deliver commercially focused advice that supports innovation and brand growth, • Advise on social media, e-commerce, comparative advertising, packaging, claims substantiation, and consumer-facing communications, • Manage IP enforcement matters and coordinate with external counsel on disputes and trademark portfolio management, • Develop practical guidance and training for marketing and business teams on advertising compliance and brand protection best practices Candidate Profile • Qualified lawyer (5-8 years PQE) with strong experience in marketing, advertising, consumer law, and intellectual property matters, • Experience gained in a leading law firm and/or in-house within a consumer-facing, retail, FMCG, luxury, media, or technology business, • Proven experience working closely with marketing, brand, and creative teams in a collaborative, fast-moving environment is essential, • Strong understanding of brand strategy and the commercial realities of consumer marketing, • Experience advising on digital marketing, influencer campaigns, social media, and content-related matters, • Commercially minded with the ability to provide pragmatic, business-friendly advice under tight deadlines, • Excellent communication and stakeholder management skills, with confidence engaging across all levels of the organisation, • International experience and comfort working across multiple jurisdictions would be advantageous This is an exciting opportunity to join a globally recognised business where legal is viewed as a true strategic partner to the brand and marketing functions. You will work on innovative campaigns, high-profile consumer brands, and cutting-edge marketing initiatives within a collaborative international team. If you have the skills described above and wish to find out more details, please kindly share your CV with Sarah - sturnbull@kgglobal.co.uk

Senior Planner – High-Profile West End Development An exciting opportunity has arisen for a Senior Planner to join a leading Tier 1 Main Contractor on a flagship mixed-use development in London’s West End. The Project You will be working on a high-value, prime mixed-use scheme in a prestigious central London location, delivering a combination of: • Luxury retail space across lower levels, • High-spec office accommodation above, • A technically complex multi-level basement, • Architecturally sensitive design within a constrained urban environment This project presents significant challenges including restricted logistics, phased construction, and intricate sequencing, making it ideal for a planner looking to work on a standout scheme. The Role As Senior Planner, you will take a key role in both project delivery and pre-construction, working closely with site, commercial, and design teams. Key responsibilities include: • Developing and managing detailed construction programmes, • Monitoring site progress and reporting against key milestones, • Leading planning strategy for complex construction elements, including basement works and structural sequencing, • Supporting logistics and programme optimisation in a constrained city-centre environment, • Producing tender programmes and contributing to client presentations, including 4D planning, • Identifying risks and implementing mitigation strategies About You • Proven experience as a Senior Planner or experienced Planner within a main contractor environment, • Strong track record delivering complex projects in London or similar urban settings, • Experience with basements, cut & carve, or high-end commercial schemes is advantageous, • Proficient in planning software such as Primavera P6 or Asta Powerproject, • Strong communication skills and ability to engage with project stakeholders Why Apply? • Opportunity to work on a landmark, technically challenging scheme, • Join a business with a strong pipeline and excellent financial stability, • Gain exposure to high-end commercial delivery and complex construction methodologies, • Be part of a collaborative and high-performing project team For a confidential discussion, please contact Francesca Cainelli at Fawkes & Reece via phone or LinkedIn.

Department: Retail Place of work: Harrods, London Job Type: Part-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

How to apply: Please send your CV and Cover letter to georgina@bostergroup.com Role: Business Analyst Employer: Boster Group Limited Location: London Position: Full Time Salary: Commensurate with experience + benefits + discretionary bonus Employee benefits: Fresh organic lunch provided each day, weekly yoga classes, lime bike travel allowance, training budget of £1,500 per year (to be used on any business and creative pursuits), other regular wellbeing related activities About the Company Founded in 2001, Boster Group is the pre-eminent independent consultancy specialising in the development of innovative partnerships between global corporations, cultural institutions, and social impact foundations. Through award-winning bespoke partnerships, Boster Group has overseen the transfer of more than $100 million to cultural and social impact partners and delivered measurable results to its clients around the world. We are a trusted advisor to a range of high-profile clients and Fortune 500 companies, including Tishman Speyer, BNP Paribas US, Goldman Sachs, Bank of America, Moët Hennessy, J.P. Morgan, General Electric, Barclays, EY, Gap Inc., AMEX, Montblanc, Disney and Bacardi. Based in London, we operate and deliver projects globally, leveraging our strategic excellence and unrivalled network. Boster Group shapes partnerships on the basis of shared values, untapped assets and complementary capabilities. Distinctly, Boster Group measures return on investment for its clients and is focused on the impact of the creative campaigns it develops. We are a boutique firm; everyone at Boster Group is passionate and knowledgeable about the arts, culture and social impact. We are friendly and hard-working, with an open and collaborative culture that enables even our most recent hires to meet with, pitch to and interview some of the most senior executives in financial and professional services, luxury, retail and government. To support this, we foster a supportive and nurturing work environment with annual training budgets that allow our employees to continue their personal and professional development. We regularly enjoy cultural performances and events, team activities and opportunities to travel according to client needs - in recent years we have worked in cities including San Francisco, Los Angeles, Hong Kong, Beijing, Shanghai, Venice, Zurich, Paris and New York. The opportunity We are seeking a Business Analyst to join our dynamic team. This role combines strategic analysis with partnership development, offering the opportunity to deepen strategic expertise while working across both the corporate sector and the arts. The Business Analyst will lead analytical workstreams that shape client strategy, develop insights grounded in data and research, and translate these into actionable recommendations that underpin high-impact partnerships and campaigns. You will work closely with senior team members and Boster Group’s Founder and CEO to manage and deliver high-quality client projects. Key Responsibilities • Client Management: Manage day-to-day client relationships and output, ensuring excellent service delivery and acting as a strategic advisor throughout the partnership lifecycle. Provide timely updates and regular communication to the client, across partners, and to the wider Boster Group team. Identify client challenges and use structured analysis to shape solution pathways, developing bespoke, insight-led recommendations that align with client goals and priorities., • Project Delivery: Oversee the planning and delivery of activations and partnership-driven campaigns to the highest standard within budget and on time. Lead strategic workstreams that inform project direction, developing frameworks, models, and roadmaps to guide client decision-making. Work closely with clients’ internal teams and external partners to ensure outcomes are grounded in strong strategic rationale and deliver measurable impact., • Strategic Analysis and Insight: Conduct quantitative and qualitative research to evaluate partnership opportunities, sector trends, and competitive landscapes. Generate data-driven insights and synthesise findings into clear, strategic recommendations. Apply structured problem-solving frameworks to assess risks, identify opportunities, and ensure alignment between client objectives and partnership strategy., • Strategic Growth: Contribute to the development and refinement of client strategies based on deep knowledge of their business and partnership ecosystems (spanning arts and culture, sport, education, and other sectors). Use analytical insights to help align commercial objectives with impactful initiatives and support clients in defining strategic priorities., • Business Development: Support the business development process by researching, initiating and developing prospective client relationships; writing proposals and pitching; negotiating contracts; and creating client presentations and end-of-project reports. Use hypothesis-driven approaches to identify and assess new partnership opportunities. In close partnership with the CEO, assist in managing and expanding the company’s extended network of key relationships., • Collaboration: Prepare regular reports for the rest of the team summarising key news and learnings from relevant sectors and disciplines, including a weekly press roundup and quarterly earnings results. Work alongside the wider Boster Group team to support project ideation, content creation, and reporting. Manage prospective partners, freelancers and other external third parties to service clients., • Representation: Represent the company as required at industry events. Pursue business and relationship development opportunities through events outside of office hours., • Learning & Development: Actively engage in personal development, staying informed about relevant fields while contributing to Boster Group’s ongoing learning culture., • Travel and Engagement: This role occasionally requires delivering work outside of core office hours, as well as travel in the UK and abroad. Background and Experience Please note that if you do not fill all the qualifications, you may still be considered depending on your level of experience. If you are interested in the work we do and want to bring your unique skillset to bear, tell us what it is and let’s find a way to collaborate. • Professional experience managing clients, partners, or stakeholders in a results-driven context, with the skills to cultivate positive relationships across sectors. A background in marketing, business development, partnerships and/or consulting is preferred; a passion for and knowledge of social impact is essential., • Experience in marketing, strategic partnerships and/or sponsorships is desirable. Specific experience in a consulting or agency environment, with a focus on delivering measurable outcomes on behalf of a client, is a plus., • Strong analytical and problem-solving skills, with the ability to interpret data and translate insights into clear strategic recommendations., • Exposure to financial services, tech and/or consumer brands, and a demonstrable interest in learning about those sectors., • Interest or experience in arts and culture in either a paid or unpaid context; a passion for and knowledge of the arts is essential., • Project management experience is desirable, with an interest in developing those skills further., • Event and/or content marketing experience – such as copywriting, delivering branded activations, or supporting campaigns – is desirable, with an interest in developing those skills further., • Education to degree level is essential; a post-graduate degree or further qualifications are an advantage. Personal Skills and Characteristics • An entrepreneurial self-starter with a strong desire to learn and grow within a strategic and creative consultancy environment, with the ability to hit the ground running., • Strong interpersonal skills with the ability to engage confidently and positively with clients, partners, and team members at all levels., • A strategic thinker who combines rigorous analysis with creativity, and who is comfortable breaking complex challenges into clear, actionable components., • A robust marketing skillset, with excellent research, written and verbal communication, and storytelling abilities; outstanding attention to detail throughout., • Highly organised, with the ability to manage multiple projects and deadlines effectively, operating with a strong sense of urgency., • Ability to balance commercial realities with purpose-driven outcomes for non-profit or social impact partners., • Ability to maintain the utmost sensitivity and discretion when working with clients., • A positive, can-do attitude and a passion for finding innovative solutions to complex challenges., • Presentable and always professional., • Driven, dynamic and creative., • An enthusiastic lifelong learner who actively cultivates new experiences, enjoys personal development and stays at the forefront of conversations in the social impact and business worlds., • Comfortable working as part of a boutique firm in a fast-paced environment., • Warm, fun and charismatic personality with a strong team spirit.

Associate – Consumer Location: London, United Kingdom About the Role A leading global leadership advisory and executive search firm is seeking a high-performing Research Associate to join its Consumer Practice in London. This role sits at the heart of the executive search and leadership advisory process, partnering closely with senior consultants to identify, assess, and engage exceptional leadership talent across the consumer ecosystem. The successful candidate will contribute to high-impact mandates spanning sectors such as Consumer Goods, Retail, Luxury, E-commerce, Food & Beverage, Hospitality, and broader consumer services. The position offers strong exposure to C-suite search work, strategic market mapping, and leadership advisory assignments for leading international organisations. Key Responsibilities • Execute comprehensive market and company research to support executive search and leadership advisory projects, • Identify and evaluate senior executives and leadership talent across consumer industries, • Develop industry intelligence, competitor analyses, and talent landscape mapping, • Prepare client-ready materials including candidate profiles, market insights, and search progress updates, • Conduct candidate outreach and preliminary assessment conversations, • Maintain and strengthen relationships with executives, industry sources, and internal stakeholders, • Collaborate closely with consultants and wider research teams across international offices, • Monitor trends shaping the consumer sector, including digital transformation, sustainability, omnichannel retail, and evolving consumer behaviours Candidate Profile • Bachelor’s degree or equivalent academic achievement required; postgraduate qualification advantageous, • Prior experience in executive search, strategy consulting, market intelligence, corporate research, or consumer industry analysis preferred, • Strong interest in consumer markets and leadership dynamics, • Excellent analytical and problem-solving capabilities, • Highly polished written and verbal communication skills, • Ability to synthesise complex information into concise, commercially relevant insights, • Strong stakeholder management and interpersonal skills, • Detail-oriented with the ability to manage multiple priorities in a fast-paced environment, • Demonstrates discretion, professionalism, and sound judgement Preferred Experience Exposure to one or more of the following sectors would be advantageous: • FMCG / Consumer Packaged Goods, • Retail and E-commerce, • Luxury and Fashion, • Food & Beverage, • Consumer Health and Wellness, • Hospitality and Leisure What the Firm Offers • Exposure to senior global business leaders and transformative leadership mandates, • A collaborative, international, and intellectually rigorous environment, • Structured professional development and mentorship, • Opportunity to build deep sector expertise within the Consumer Practice, • Competitive compensation and benefits package Ideal Candidate Attributes • Curious and intellectually driven, • Commercially aware with strong business acumen, • Collaborative and team-oriented, • Resilient, adaptable, and proactive, • Passionate about leadership and talent identification

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Maintain a deep understanding of the product portfolio. Operational Excellence: • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Monitor and report on sales performance, customer feedback, and market trends. Brand Representation: • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

Job Description – Store Manager (Premium Fashion Brand) Location: London – Bond Street Employment Type: Full-time About the Role We are seeking an experienced and dynamic Store Manager to lead our flagship boutique on Bond Street, one of the world’s most prestigious luxury retail destinations. The ideal candidate will embody our brand values, deliver an exceptional client experience, and drive commercial excellence while fostering a high-performing store culture. Key Responsibilities 1. Store Leadership & Operations • Lead, inspire, and develop a diverse team to uphold the brand’s service and presentation standards., • Ensure smooth daily store operations, including opening/closing procedures, cash management, stock controls, and compliance with all policies., • Maintain impeccable visual merchandising, ensuring the boutique reflects brand identity and seasonal guidelines., • Oversee inventory accuracy, shrinkage control, and product flow in collaboration with regional logistics teams. 1. Client Experience & Relationship Management • Champion the delivery of a world-class luxury client journey at every touchpoint., • Cultivate strong relationships with VIP and high-net-worth clients, driving loyalty and repeat business., • Handle complex customer cases professionally, ensuring swift resolution aligned with brand standards., • Oversee clienteling activities, CRM performance, and outreach initiatives to maximize boutique traffic and sales. 1. Commercial Performance • Own store KPIs and develop strategies to achieve and exceed sales, profitability, and productivity targets., • Analyse weekly and monthly business results; identify opportunities and implement action plans., • Monitor competitor activity and local market trends to keep the store competitive and relevant., • Collaborate with HQ and regional teams on commercial planning, product requests, and assortment feedback. 1. Team Development & People Management • Recruit, onboard, train, and mentor team members to cultivate exceptional talent., • Conduct regular coaching, performance reviews, and succession planning for key roles., • Foster a positive, inclusive culture focused on teamwork, accountability, and client satisfaction., • Ensure compliance with HR policies, local labour regulations, and health & safety standards. 1. Brand Representation • Act as a true ambassador for the brand, upholding its heritage, values, and aesthetic., • Represent the store during brand events, VIP appointments, store visits, and cross-functional meetings. Qualifications & Experience • Minimum 5–7 years of retail management experience, ideally within luxury fashion, accessories, or premium lifestyle brands., • Proven track record of achieving sales targets and driving store performance., • Strong leadership skills with experience managing teams of 10+ in a fast-paced luxury environment., • Excellent communication, interpersonal, and clienteling skills., • Highly organized, commercially driven, and detail-oriented., • Understanding of the London luxury retail landscape, specifically Bond Street clientele, is a strong advantage., • Fluency in English required; additional languages are a plus.

STOCK ASSISTANT – Boutique & Department Store FULL-TIME | SALARY UP TO £27,000 OFFERING: • Competitive salary of up to £27,000 per annum, • Excellent benefits package including 33 days’ holiday, pension scheme, and staff discount ABOUT: • A modern fashion house known for its refined design aesthetic, craftsmanship, and elevated Ready-to-Wear collections., • The boutique environment is fast-paced and detail-focused, where strong organisation and teamwork are essential., • The Stock Controller ensures smooth stock operations and supports an exceptional in-store experience. RESPONSIBILITIES: • Manage stockroom operations with accuracy and efficiency, • Oversee deliveries, transfers, and returns, • Support cycle counts and stocktakes, • Maintain organised, secure, and accessible stock, • Liaise with store and head office teams REQUIREMENTS: • Experience in stock control or retail operations in premium/luxury, • Highly organised with strong attention to detail, • Reliable and proactive in a fast-paced environment, • Strong communication and teamwork skills, • Commitment to high operational standards Due to a high volume of applications, only shortlisted candidates will be contacted. We are a boutique recruitment firm specialising in premium & luxury retail. Follow us on LinkedIn, Instagram, and Facebook to stay updated with our latest job opportunities

Mode Search are partnering with a globally recognised luxury fashion house in their search for a Store Operations Manager to join their Harrods concession. This is a key leadership role responsible for driving operational excellence across a high-profile luxury retail environment. Reporting directly to the Store Director, the successful candidate will oversee the smooth running of daily operations, ensuring best-in-class standards across stock management, systems, facilities, client experience, and internal processes. The position manages an operations team of 15, including 5 direct reports, and requires a highly organised, solutions-driven leader with strong stakeholder management skills and experience gained within large-scale retail businesses. The Role • Oversee all daily store operations to ensure operational efficiency and support commercial performance, • Lead stock control, replenishment, and inventory accuracy across the concession, • Ensure exceptional standards across facilities, maintenance, supplies, and operational readiness, • Monitor till operations, cash handling procedures, and expense management to support profitability, • Act as the key referent for operational processes, compliance, systems, and internal controls, • Lead implementation and integration of new systems, tools, and operational projects, • Support the client experience by ensuring smooth client flow and operational excellence on the shop floor, • Partner closely with the Store Director and wider management team to drive operational improvements, • Recruit, onboard, mentor, and develop operational team members, • Build strong collaborative relationships with business partners and cross-functional stakeholders Requirements • Strong operations background gained within large-scale retail or luxury environments, • Proven experience leading operational teams within fast-paced businesses, • Excellent communication and stakeholder management skills, • Ability to build strong working relationships across departments and leadership teams, • Strong organisational skills with a proactive and solutions-focused mindset, • Driven to deliver excellence at all times with high attention to detail, • Experience across stock operations, internal controls, systems, and retail processes preferred

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Are you a data-driven analyst with a passion for customer behaviour and CRM insight, looking for a new challenge within a fast-paced retail environment? If so, we have an exciting opportunity for you to join us as a Loyalty & CRM Insight Analyst on a 6-month fixed-term contract, where you’ll play a key role in shaping and developing the MyFenwick Loyalty programme through actionable insight and analysis. When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) - pro rata to the length of your contract., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • WeCare -24/7 GP, wellbeing advice & support service., • Hybrid Working (typically Thursday & Friday working from home). About the role We’re looking for a Loyalty & CRM Insight Analyst to help transform the MyFenwick Loyalty programme into a high-performing, data-driven growth engine. You’ll play a key role in turning rich customer data into clear, actionable insight that shapes how we target, engage, reward, and retain our members. From identifying high-value customer segments to uncovering opportunities to improve retention and lifetime value, your work will directly influence decision-making across the business. In this role, you’ll work closely with CRM, BI & IT, Marketing, Digital, Buying & Merchandising, and Finance teams to deliver insight that drives meaningful commercial impact. You’ll analyse customer behaviour across both in-store and online channels, build segmentation models, and identify opportunities to improve the customer lifecycle, reduce churn, and optimise campaign performance. You’ll also design and maintain dashboards and reporting tools using platforms such as Power BI, Qlik, or Tableau to provide clear visibility of loyalty programme performance. We’re looking for someone with at least 3 years’ experience in a customer insights or analytics role, with strong proficiency in SQL and Python for data extraction and analysis. You’ll bring advanced Excel skills, experience in dashboard development, and the ability to translate complex data into simple, compelling insight. Strong analytical thinking, attention to detail, and commercial awareness are essential, along with the ability to communicate findings effectively and influence stakeholders with a customer-first mindset. What we are looking for in a candidate... • 3+ years in a customer insights role., • Strong proficiency in SQL and Python for data extraction, manipulation, and analysis., • Experience building dashboards using tools such as Qlik, Power BI or Tableau., • Advanced Excel skills (modelling, pivot tables, data analysis)., • Confident communicator who can tailor messages for both technical and non-technical audiences., • Skilled in data-driven storytelling., • Commercially minded with a strong understanding of how insight drives customer retention. About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

JOB TITLE Sales Associate ROLE TYPE - Full Time Permanent contract REPORTING TO Store Manager LOCATION London - Motcomb DATES : Asap COMPANY PROFILE Innovative and audacious, ERES is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort . ERES has launched itself into the swimwear universe more than fifty years ago displaying unique style and know-how. In 1996, ERES is acquired by the CHANEL Group. Since then ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear . Based in Paris designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands and hotels), 2 ERES e-commerce sites and 15 digital platforms . THE POSITION Your role is to offer to the customers a unique and memorable experience in order to maximize the sales and to establish long term relationships with the customers, in accordance with the standards and the image of Eres. RESPONSIBILITES Because of your position of Sales Consultant, your responsibilities include, but are not limited to the following aspects: Brand Image • Represent the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company, and making sure to always maintain an impeccable look, • Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worth a luxury environment, • Share your expertise with the customers and with the teams Sales skills • Master and observe the Eres Art of Sale techniques, • Have a perfect knowledge of Eres, of the collections and the stocks, • Know and follow the KPI’s, • Develop and work with the customer file, • Support the other Sales assistants Operations • Master the management of the cash desk, • Permanently ensure the compliance of the merchandising guidelines, the tidiness of the counters and of the fitting rooms, • Participate to the reception of goods, to the stock management and to the boutique reorders PROFILE A first experience in a similar role within the fashion retail industry is a plus. Excellent communication and empathy Strong customer Service Mindset Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy Structured, organized, show initiative At ERES, we are committed to contributing to the well-being of our customers through our comfortable, stylish and responsible products, designed by our design studio. ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions... We are also attentive to the well-being of our employees. Everyone can contribute, to learn in a collaborative approach. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!

COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. We are looking for a passionate and dedicated individual to join our Regent Street boutique team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients. Job description • You love APM Monaco, • Minimum of 1-2 years of working experience in luxury retail / fashion retail, • Track record of outstanding sales performance, • Able to manage store operation and visual merchandising independently, • Fluency in English preferred (Arabic and French would be a preferred second language), • Teamwork spirit and proactive attitude, • Approachable personality and customer-service oriented, • Attractive and competitive package is offered, • Full time 40 hours including some evenings, weekends and bank holidays, • Immediate availability is preferred Why Join APM? • Global, Dynamic Team: Diverse and energetic workforce., • Growth Opportunities: We support your professional development., • Collaborative Culture: Teamwork and open communication., • Comprehensive Benefits: Paid time off, and generous employee discounts. Job Type: Full-time Schedule: • Day shift, • Every weekend Supplemental pay types: • Bonus scheme Work Location: In person

Asprey London Limited are seeking an exceptional Sales Executive to join our team. As a key ambassador for our heritage brand, you will drive sales, cultivate enduring client relationships, and contribute to a seamless, memorable customer experience in line with our highest standards. Responsibilities • To fully support the management team in the achievement of the retail mission, vision, sales and customer service targets, • To deliver the ultimate customer experience, acting appropriately to ensure client satisfaction and retention, • To uphold all company procedures, promote a good work ethic, remain motivated and sales driven, • To be proactive in developing long-term client relationships and building a solid client-book, • To handle and care for merchandise in order to avoid and minimise loss, • To communicate upwards at all times to ensure openness and positive interaction, • To communicate with and treat colleagues fairly, equally and with respect. Supporting each other in training and development, motivating each other and harnessing a team spirit, • To actively sell merchandise ensuring the brands integrity is upheld, • To take all necessary care in the provision of a healthy and safe working environment for themselves and for those working around them Backgrounds we welcome We welcome applicants from a wide range of backgrounds, including rare books, globe-making, fine stationery, traditional crafts, heritage restoration, and artisanal or handmade luxury goods, as well as more conventional retail and hospitality. Qualifications & Experience • Experienced in luxury retail sales with exceptional interpersonal skills, • Ability to develop strong client relationships with proven track record of achieving and exceeding sales targets, • Impeccably presented with taste, manners and service standards to match, • Excellent professional communication skills including written communication, • Results driven, product focused with an eye for detail and an expert in relevant product fields, • Ability to work with wide range of client types especially UHNW clients, • Gem-A or equivalent qualifications would be an advantage

*Please note - this position is seagoing, and requires a 4-6 month contract on board a luxury cruise ship. Please only apply if your situation is flexible enough for a role at sea! Diamonds International is on the hunt for Brand Ambassadors to work with our retail teams on board multiple major cruise lines! As one of the world's largest travel retailers with a focus on the cruise markets, DI houses a variety of luxury brands in their stores on board cruise ships worldwide and in the ports of call. Be the go-to for: • Luxury Sales — As THE shopping expert on board, you will be like a CELEBRITY! You will promote a variety of high-end luxury retail brands and educate cruise ship guests on how to shop. And of course, help your guests commemorate their life’s most important moments and shop for their dream pieces!, • Presentations — You will take part in all kinds of events onboard the ship with your fellow crew members. You will host shows and seminars that educate the guests on the endless array of luxury brands at their fingertips!, • Media Management — You will have your own channel on the stateroom TV, where the guests will get to know you and learn about the incredible opportunities that await them. You will also work with the onboard broadcast team to film a variety of content that will help build your brand and promote to the guests! Qualifications: • Previous sales experience required (bonus points if you have done luxury and/or jewelry sales!), • Former cruise ship crew members highly preferred, but not required, • Excellent public speaking and presentation skills - you are a natural in front of the camera!, • Soft skills: confidence, credibility, approachability Why we love this opportunity: • Competitive guaranteed base pay + uncapped commission structure, as well as extensive training and onboard perks!, • Opportunity to travel the world and form relationships with crew members and guests from numerous different countries - expand your mind while also expanding your bank account!, • Work with an outstanding senior and executive leadership team that will coach you every step of the way, offering both shoreside and onboard support!

Client Sales Consultant — Aesthetic & Medical Clinic (Bayswater) Location: 149 Queensway, London W2 (The Whiteley) Salary: £28,000–£32,000 base + uncapped commission. Realistic OTE £40,000–£48,000. Hours: Full-time, averaging 34 hours per week on a 3-week rotating cycle. Two weekends in three are completely free. Start date: Immediate. About Whiteley Health Whiteley Health is a new health clinic opening inside The Whiteley in W2 — the luxury redevelopment anchored by Six Senses London, Third Space's flagship wellness club, and 139 super-prime residences. We bring aesthetic treatments, private medical services, and pharmacy under one roof, built for one of the most affluent catchments in London. The role You are the commercial engine of the clinic. Sales ability and client coordination are the two things this role lives or dies on. You convert enquiries into treatments, packages and memberships, and you manage the diary so every client journey runs without friction — from first contact, through treatment, to rebooking and follow-up. The way we sell is consultative, calm, and confident. Never pushy. Genuine sales ability and comfort with commission-based earning are central to the role — this isn't reception with sales added on, it's a commercial role with hospitality at its core. If you've worked in a high-end aesthetic clinic and want to step into a more elevated environment, this is for you. If you've come from a luxury hotel, members' club, or premium retail brand and want to move into health and aesthetics, we'll train you on the clinical side. What you'll do → Lead on sales — consulting clients on treatments, packages, and our membership tiers; matching the right offer to each client; hitting individual and clinic-wide commercial targets. → Own client coordination — managing the diary across multiple practitioners and rooms, driving rebooking and follow-up, handling phone, WhatsApp, and email enquiries with precision so no client falls through the cracks. → Run front of house — greeting clients and delivering a luxury hospitality experience from arrival to departure. → Manage payments — processing transactions and maintaining accurate daily sales records. → Coordinate pharmacy collections — handing over prescriptions the pharmacist has prepared, referring all clinical questions back to the pharmacy team. → Recommend our retail range — medical-grade skincare, supplements, and wellness products as a natural extension of the consultation. What we're looking for • Two years' experience in a client-facing commercial role in aesthetics, luxury hospitality, members' clubs, or premium retail., • Genuine sales ability and comfort with commission-based earning. This role's commercial responsibility is core, not incidental., • Strong client coordination and diary management skills., • Confident, warm, and articulate communicator — in person, on the phone, and in writing., • Polished, professional presentation appropriate for a luxury healthcare environment., • Experience with clinic booking or CRM systems is useful. Full training provided on the systems we use. Shift pattern Four 8-hour shifts each week, rotating between 9:00am–5:00pm and 11:00am–7:00pm. Plus one Sunday shift (11:00am–5:00pm) every third week. Two weekends in three are completely free. No late nights, no split shifts. What we offer £28,000–£32,000 base with uncapped commission on treatments, packages, and memberships. Realistic OTE £40,000–£48,000 for strong performers, with no ceiling. Generous treatment allowance and team discount on aesthetics, medical services, and retail. Structured two-week onboarding programme covering our aesthetic, medical, and pharmacy offer, service standards, and systems training. A founding-team role with a clear progression path — Senior Client Consultant, Clinic Lead, Clinic Manager — as we open the first site and plan the second. To apply Send your CV and a short note on why this role interests you to hello@whiteleyhealth.com.

Granado, the iconic Brazilian brand is looking for a Retail Commercial Supervisor for its stores in the UK! About Granado: Founded in 1870 by the Portuguese José Coxito Granado, the Granado story began by selling natural remedies created from plants, herbs, and flowers native to his home, in Rio de Janeiro’s mountainous region. The brand’s first store was established in the heart of downtown Rio de Janeiro, where the historic shop still stands today. The quality and effectiveness of the products soon made Granado one of the official Pharmaceutical suppliers to the Royal Court. For that reason, the brand was given the title of ‘Official Pharmacy of the Imperial Family of Brazil’ by the Emperor D. Pedro II, in 1880. Emblematic in its country of origin, Granado has been passed down through the generations and is part of the Brazilian heritage. In 2013 the brand started its global expansion by opening its first concept store outside of Brazil, at prestigious department store Le Bon Marché in Paris. Thereafter, Granado has opened stores throughout many European countries including France, Spain, Portugal, Italy, England, Greece, and Austria. With more than 90 stores globally, the brand distributes over 15 million products per month due to its increasing and strong presence at the best pharmacies, perfumeries, and department stores throughout Brazil, Europe and in the US. About the Position: We are looking for a highly commercial and strategic Retail/Sales Supervisor to play a key role in accelerating Granado’s growth and brand visibility across the UK market. This position goes beyond traditional retail management — we are seeking a dynamic leader capable of driving sales performance, developing high-performing teams, creating impactful commercial initiatives, and delivering exceptional customer experiences aligned with the brand’s luxury positioning. The ideal candidate will combine strong people leadership with a hands-on commercial mindset, being responsible for business development opportunities, promotional activations, product and sales training, and building meaningful customer and market engagement to strengthen Granado’s presence in London and across the UK. Responsibilities & Tasks: • Lead, motivate and develop sales teams, ensuring high levels of engagement and performance, • Monitor and analyse KPIs (sales, conversion, average transaction value, UPT), implementing action plans for continuous improvement, • Ensure excellence in customer experience, aligned with the brand’s premium positioning, • Deliver training sessions on product knowledge, sales techniques and brand storytelling, • Implement and follow up on commercial strategies and promotional activities, • Oversee visual merchandising and ensure store standards are consistently maintained, • Support store operations (stock management, replenishment and in-store processes), • Act as a key link between stores and HQ, providing insights on performance and market trends, • Build strong relationships with key clients and drive customer loyalty, • Support new store openings and contribute to the brand’s expansion strategy Commercial & Sales Skills • Sales performance management, • KPI analysis (conversion, ATV, UPT, CRM, sell-out), • Business development, • Clienteling & customer retention, • Promotional and activation planning, • Luxury/premium sales techniques, • Strategic thinking with strong sales orientation Leadership & People Management • Team leadership and motivation, • Coaching & staff development, • Training delivery, • Performance management, • Conflict resolution, • Recruitment & onboarding, • Building high-performing teams Diversity, Inclusion & Belonging: Granado is an Equal Opportunity Employer and does not discriminate based on race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information, or any other classification protected by Federal, State or Local law. Want to join us? Thank you for reading the whole job description! If you liked what you read, kindly send us your resume. We really appreciate your effort in applying for this position.

We are currently partnering with a globally recognised luxury watch Maison to recruit a Client Advisor for their boutique within Harrods (concession). This is an exciting opportunity to join a growing team within one of the world’s most prestigious luxury retail environments. The brand is looking for a confident, personable and commercially driven individual who is passionate about client experience, relationship building and delivering exceptional service standards. The role will focus heavily on CRM and client development, with the successful candidate responsible for building long-term relationships with both existing and new clients while delivering a highly personalised and consultative luxury experience. This is a team-oriented environment so collaboration, positivity and strong interpersonal skills are hugely important. The brand is open to backgrounds across luxury fashion, luxury home, accessories, jewellery, hospitality or other elevated service-led environments, with attitude, emotional intelligence and eagerness to learn being key. The ideal candidate will: • Be confident, polished and relationship-focused, • Have a genuine passion for luxury service and client experience, • Enjoy working as part of a collaborative team environment, • Be commercially aware and motivated by targets and performance, • Have strong communication skills and attention to detail, • Be eager to learn and develop within the luxury watch industry, • Understand the importance of CRM and long-term client relationships Package: • Salary up to £36,000, • Monthly commission structure (mixture of individual and pool commission), • Annual bonus and private health insurance, • Realistic additional monthly earnings between £1,000–£2,000+ This is a fantastic opportunity for someone looking to develop their career in luxury retail while working for a highly respected international Maison at Harrods.

Job Title: Sales Associate – Victoria Beckham Concession, Harvey Nichols Role Summary As a Sales Associate for the Victoria Beckham concession within Harvey Nichols, you will deliver an exceptional luxury client experience, embody the brand values, and support the achievement of sales targets. You will act as a brand ambassador, providing personalised service, cultivating client relationships, and maintaining the highest standards of presentation and professionalism. Key Responsibilities Client Service & Sales • Deliver a premium and personalised client experience consistent with the Victoria Beckham brand., • Achieve and exceed individual sales targets and KPIs., • Build strong client relationships through effective communication, follow-up, and clienteling., • Confidently introduce customers to new collections, styling options, and product features., • Handle customer queries, complaints, and returns with professionalism. Clienteling & CRM • Maintain and grow an active client book with regular outreach and relationship-building., • Capture and utilise client data to support long-term customer loyalty., • Assist with private appointments and events as required. Product Knowledge • Develop and maintain an in-depth understanding of all product categories, materials, and craftsmanship., • Stay informed about new collections, brand stories, and visual guidelines., • Communicate product features and styling advice confidently to clients. Operational Excellence • Maintain impeccable concession standards, including visual merchandising, stock presentation, and fitting room upkeep., • Support stock replenishment, transfers, and deliveries., • Ensure compliance with Harvey Nichols and Victoria Beckham operational policies and procedures., • Process transactions accurately and efficiently. Teamwork & Brand Ambassadorship • Work collaboratively with concession and store teams to support overall business performance., • Uphold brand values and represent Victoria Beckham with professionalism and authenticity., • Contribute positively to the team environment, sharing feedback and supporting new colleagues. Skills & Experience Essential • Previous experience in luxury retail or high-end fashion., • Proven sales skills with the ability to meet and exceed targets., • Excellent communication, interpersonal, and clienteling abilities., • Strong sense of personal style aligned with the Victoria Beckham brand aesthetic., • High level of professionalism, discretion, and customer focus. Desirable • Experience working in a concession environment., • Knowledge of Harvey Nichols systems and procedures., • Multilingual skills. Personal Attributes • Confident, engaging, and service-driven., • Highly organised with excellent attention to detail., • Positive, proactive, and able to thrive in a fast-paced luxury environment., • Passionate about fashion, styling, and delivering memorable customer experiences.

Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. APM MONACO is recruiting a Store Manager for our shop in London South Molton ! Sales • Achieving turnover targets, • Analyse sales reports and data to determine business needs and implement strategies, • Define individual objectives for sales advisers, • Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance, • Collaborate with the marketing team Customer service • Ensure the quality of customer service, • Ensure that the team maintains communication with customers, • Resolve customer complaints and support decisions made by sales advisers Operations • Ensure the maintenance, presentation and organisation of the shop, • Ensure payment procedures are followed, • Monitor expenditure on blinds, • Set up staff schedules as required, • Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS., • Maintain good communication with members of the company and other blinds Visual Merchandising • Improving and maintaining merchandising guidelines, • Ensuring that the store is clean, organised and complies with management guidelines, • Work with the logistics and marketing teams to ensure that the store's assortment is correct, • Identify and communicate defective products as quickly as possible, • Communicate stock requirement Human Resources • Participate in the recruitment, training and development of staff, • Develop and monitor training programmes, • Evaluate the performance of each staff member and provide constant feedback to improve performance, • Helping to resolve HR problems, • Ensuring that professional image and standards are respected and reflect the brand image Profile sought: • You love APM Monaco!, • You have solid experience as a Store Manager, • You have experience in luxury/fashion retail and visual merchandising, • You are fluent in English, • You know how to analyse sales reports and react quickly, • You have strong communication and organisational skills, • You are flexible in terms of working hours (evenings, weekends and public holidays) Don't wait any longer to join APM Monaco, apply now!

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people. Our Client Our client is a prestige beauty brand with a growing presence across luxury retail environments. The brand is recognised for its refined approach to beauty, combining modern artistry with thoughtfully crafted products designed to enhance natural beauty. With a strong focus on quality, design, and elevated client experience, the business has built a loyal following within the premium beauty market. As the brand continues to expand within high-end retail spaces, it is seeking passionate beauty professionals who can deliver exceptional service and represent a modern luxury beauty brand. Overview We are seeking a Business Counter Manager to lead retail performance and client experience within a prestigious luxury retail environment. This role combines commercial leadership, luxury service, and team development, ensuring the counter operates as a high-performing retail destination. The successful candidate will act as the face of the brand in-store, building meaningful client relationships, driving sales performance, and maintaining exceptional visual and service standards. Working closely with retail partners and internal brand teams, this role will play a key part in establishing the counter as a destination for premium beauty and expert artistry. Key Responsibilities Sales & Commercial Performance • Drive counter performance through achieving and exceeding sales targets and KPI’s., • Take full ownership of the counter as a business, managing daily operations and retail standards., • Identify opportunities to grow sales through client development, in-store initiatives, and retail events., • Monitor performance metrics and implement strategies to maximise sell-through. Luxury Client Experience • Deliver highly personalised consultations tailored to each client., • Build and maintain a loyal client base through exceptional service and clienteling., • Provide expert product recommendations and application advice. Team Leadership & Development • Lead, inspire, and develop the counter team to deliver exceptional service., • Provide coaching, product education, and ongoing training to maintain the highest standards., • Foster a collaborative and supportive team culture. Brand Representation & Retail Excellence • Act as a brand ambassador, communicating the brand’s values and product expertise., • Maintain exceptional visual merchandising and counter presentation in line with luxury retail standards., • Partner with store leadership to support product launches, events, and promotional activity. Qualifications • Experience within luxury beauty, prestige cosmetics, or premium retail environments., • Proven success in a management or senior counter role., • Strong commercial awareness with a track record of achieving sales targets., • Passion for beauty, artistry, and delivering high-touch client experiences., • Exceptional communication and relationship-building skills., • Highly organised with the ability to manage multiple priorities in a fast-paced retail environment. Additional Requirements • Ability to work retail hours including weekends when required., • A proactive mindset with strong ownership of counter performance., • Passion for delivering exceptional customer experiences in luxury retail. Compensation & Benefits • Competitive salary with performance-based bonus., • Generous annual leave allowance., • Product allocation and employee discounts., • Access to specialist product and service training., • Opportunity to grow within a fast-growing premium beauty brand. Please contact Emily.Bentley@wearerefyne.com

Mode Executive is partnering with a distinguished luxury fashion house to appoint a Global Product Director who will drive the strategic vision, development, and performance of the brand’s global product portfolio across all categories including womens and mens RTW, accessories and footwear. This is a pivotal leadership role shaping the future direction of the brand’s offering across these categories. The position is based full time onsite in London. The Product Director reports directly to CEO and works closely with Design, Merchandising, Creative, and Commercial teams to ensure a cohesive, high-performing product strategy. The Role • Lead the end-to-end global product strategy with focus on APAC and international markets, defining the long-term roadmap in alignment with brand vision and business targets., • Partner with Design to translate creative direction into commercial opportunity while maintaining the integrity of the luxury brand aesthetic., • Oversee product lifecycle management, ensuring clarity in category positioning, competitive differentiation, and innovation pipelines., • Analyse market trends, consumer insights, and brand performance to identify growth opportunities across existing and emerging categories., • Drive cross-functional collaboration with Merchandising, Marketing, Supply Chain, and Retail to ensure cohesive product launches and seasonal narratives., • Monitor product performance and profitability, recommending actions to optimise assortment, pricing, and margin., • Lead and mentor the product team, fostering a culture of excellence, curiosity, and accountability., • Ensure sustainability considerations are embedded into product decisions and future developments., • Represent the product function at leadership forums, contributing to broader brand and commercial strategy discussions. Requirements • Significant experience in senior product leadership roles within the luxury fashion sector internationally, APAC experience is a must have., • Proven track record of shaping and executing successful multi-category product strategies., • Strong commercial acumen with deep understanding of global fashion markets and consumer behaviours., • Expert ability to balance creativity and business objectives while protecting brand DNA., • Demonstrated strength in cross-functional leadership and stakeholder management., • Analytical mindset with experience in using data to drive decision-making and strategic planning., • Excellent communication skills and confidence presenting to executive leadership., • Passion for craftsmanship, luxury, innovation, and sustainability., • Experience managing and mentoring high-performing teams. Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at Executive@modesearch.co.uk if you would like to apply

Host – Luxury Boutique (Fine Jewellery) We are currently recruiting for a Host to join a prestigious luxury maison in London. This is a fantastic opportunity for someone passionate about client experience and luxury service, acting as the first point of contact within an elegant and high-profile boutique environment. ✨ Key responsibilities include: • Delivering a warm, professional welcome to all clients, ensuring an exceptional first impression, • Managing client flow and coordinating appointments within the boutique, • Supporting the sales team by facilitating a seamless client journey, • Maintaining the boutique atmosphere to the highest luxury standards, • Assisting with hospitality, including refreshments and client comfort, • Liaising with internal teams to ensure smooth day-to-day operations ✨ What we’re looking for: • Impeccable presentation and communication skills, • A confident, calm, and service-driven approach, • Previous experience in luxury retail, hospitality, or front-of-house, • Strong organisational skills and attention to detail, • A proactive and team-oriented mindset This role is ideal for someone who thrives in a client-facing environment and is passionate about delivering a world-class luxury experience. 📩 If interested, please get in touch or send your CV to discuss further. #LuxuryRetail #LondonJobs #RetailCareers #LuxuryCareers #HostRole #FrontOfHouse #LuxuryHospitality #ClientExperience #LuxuryService #HarrodsJobs #SelfridgesCareers #RetailJobsLondon #LuxuryLondon #NowHiring #HiringLondon #BoutiqueCareers #LuxuryIndustry #CareerOpportunity This is an excellent opportunity to enhance your CV, gain exposure to an iconic luxury maison, and build valuable experience within the luxury retail sector.

A London-based architectural project management practice who specialize in high-end luxury Retail fit-outs for prestigious brands across Europe is after a strong Architectural Project Manager to add to their team. You'll have direct experience leading projects through RIBA Stages 2-7 from design development to handover, managing retail fit-out projects valued from £350k to 2 million+. • Good working knowledge of CDM Regulations 2015, and hands-on experience with Building Control submissions for Retail premises., • Practical understanding of UK Building Regulations and good experience working with UK and EU markets, • Strong technical literacy - ability to read and coordinate architectural structural and MEP drawings, • Good understanding of luxury retail fit-out standards, finishes, and installation methodologies, • Strong attention to detail This role is based in zone 1 London and is office-based and obviously with site-based meetings means you'll be travelling around London and perhaps further a field around Europe a bit. If you tick all the above boxes/bullet points - do apply with CV within to be considered.

Patek Philippe is the last family-owned independent Genevan Watch Manufacturer. We are currently recruiting to fill the following part-time vacancy in our flagship store in New Bond Street, London Reception / Host (Part-time, 3 days per week) As a Reception Host you will work within our busy team and ensure that all guests receive a professional, refined and elegant experience. You will be responsible for the preparation and service of food and beverages. This role requires an enthusiastic, motivated and service driven professional, willing to create an outstanding experience to the customer. Main Duties: Greeting and welcoming clients, gracefully directing them to the appropriate area Preparation and service of tea, coffee and cold refreshments Assist the sales consultants during customer appointments Ensure all requests are dealt with in a secure and timely fashion Maintaining food and drink preparation areas Maintaining sales and customer service client areas Monitor and replenish stock Undertake errands as required Ensure the store is running efficiently and kept tidy at all times What we are looking for: Recent experience in a similar customer service role Attention to detail and the ability to work under pressure including managing multiple tasks Excellent communication skills, both written and verbal A proactive approach and ability to work well on your own initiative as well as part of a team An enthusiastic and positive personality Immaculate personal appearance Experience in the Luxury Retail Industry or Luxury Hospitality Industry is desirable but not essential Competitive salary + benefits Please send your CV, covering letter and salary expectations The company carries out DBS, reference and work permit checks during the pre-employment process Due to the volume of applications received, only those selected for interviews will be contacted Please note that we do not accept unsolicited CV’s from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Mode Executive is partnering with a distinguished luxury fashion house to appoint a Global Product Director who will drive the strategic vision, development, and performance of the brand’s global product portfolio across all categories including womens and mens RTW, accessories and footwear. This is a pivotal leadership role shaping the future direction of the brand’s offering across these categories. The position is based full time onsite in London. The Product Director reports directly to CEO and works closely with Design, Merchandising, Creative, and Commercial teams to ensure a cohesive, high-performing product strategy. The Role • Lead the end-to-end global product strategy with focus on APAC and international markets, defining the long-term roadmap in alignment with brand vision and business targets., • Partner with Design to translate creative direction into commercial opportunity while maintaining the integrity of the luxury brand aesthetic., • Oversee product lifecycle management, ensuring clarity in category positioning, competitive differentiation, and innovation pipelines., • Analyse market trends, consumer insights, and brand performance to identify growth opportunities across existing and emerging categories., • Drive cross-functional collaboration with Merchandising, Marketing, Supply Chain, and Retail to ensure cohesive product launches and seasonal narratives., • Monitor product performance and profitability, recommending actions to optimise assortment, pricing, and margin., • Lead and mentor the product team, fostering a culture of excellence, curiosity, and accountability., • Ensure sustainability considerations are embedded into product decisions and future developments., • Represent the product function at leadership forums, contributing to broader brand and commercial strategy discussions. Requirements • Significant experience in senior product leadership roles within the luxury fashion sector internationally, APAC experience is a must have., • Proven track record of shaping and executing successful multi-category product strategies., • Strong commercial acumen with deep understanding of global fashion markets and consumer behaviours., • Expert ability to balance creativity and business objectives while protecting brand DNA., • Demonstrated strength in cross-functional leadership and stakeholder management., • Analytical mindset with experience in using data to drive decision-making and strategic planning., • Excellent communication skills and confidence presenting to executive leadership., • Passion for craftsmanship, luxury, innovation, and sustainability., • Experience managing and mentoring high-performing teams. Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at Executive@modesearch.co.uk if you would like to apply

Purpose of the role We are currently recruiting for Client Advisers for our store that is set to open in Harrods in October 2026. The client advisor will embody the ethos and values of the brand. This is a department store opportunity where you will offer an exceptional client experience and build lasting relationships through a personalised and informed service. The client advisor will be commercially minded, whilst managing client interactions with discretion and respect. The role requires an interest in fashion, culture and the arts. Responsibilities Client engagement and sales performance • Provide an exceptional client experience by welcoming, advising and styling clients on product selections and informing them about the brand, • Develop the client relationship; create and maintain strong and loyal relationships with clients, • Understand and anticipate client needs, offer personalised recommendations and styling advice, • Achieve and exceed individual and store sales targets Product Knowledge • Maintain a thorough understanding of the product collections, including campaign styling, fabrics and craftsmanship. Visual Merchandising • Assist in maintaining the visual presentation of the store, ensuring that displays always adhere to the brand guidelines and are maintained throughout the day, • Communicate with the manager or VM ambassador for the store on any product rotations and/or product needs to ensure consistency in display and its reflection of the brand. Team Collaboration • Work closely with team colleagues to create a positive and productive work environment., • Participate in training sessions and team meetings to monitor and progress sales throughout the month, retain up to date product knowledge and deliver business objectives Brand Ambassador • Embody the brand's values and aesthetic in personal presentation and conduct, • Stay up-to-date with fashion trends, competitor brands and relevant cultural events and exhibitions in the area Qualifications, Skills, Experience Required • Previous experience in retail sales, preferably in luxury fashion or high-end retail, • Strong interpersonal and communication skills, with the ability to connect with a diverse clientele, • A strong interest in fashion and the arts, • Proven track record of meeting or exceeding sales goals, • Ability to work flexible hours, including weekends and holidays

Italian-Speaking Paid Media Director 📍 London – 2 Days Per Week 💰 Salary: Up to £70,000 We’re working with a growing brand in the retail, eCommerce, and luxury space looking for an Italian-speaking Paid Media Director to lead performance marketing strategy across international markets. This role is ideal for a commercially driven Paid Media specialist with strong Paid Social and PPC experience, ideally within luxury, fashion, beauty, retail, or premium consumer brands. Responsibilities • Lead Paid Media strategy across Italian and international markets, • Drive online sales, customer acquisition, and revenue growth through performance marketing campaigns, • Manage Paid Social and PPC campaigns across Meta, Google, TikTok, YouTube, and other digital platforms, • Optimise campaign performance to maximise ROAS, conversions, and customer lifetime value, • Oversee campaign budgets, reporting, forecasting, and analytics, • Work closely with creative, brand, and eCommerce teams, • Manage and mentor junior team members where required Requirements • Fluent Italian and English language skills, • Strong Paid Social and PPC experience, • Proven track record driving eCommerce performance and online sales, • Experience within retail, luxury, fashion, beauty, or premium consumer brands, • Previous leadership or management experience, • Strong analytical and reporting skills What’s on Offer • Hybrid working – 2 days per week in London, • Salary up to £70K, • Opportunity to work with exciting luxury and eCommerce brands, • Fast-paced and collaborative environment

Step into a leadership role as General Manager, working with a premium beauty brand in the heart of Kensington, London. The Role As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands-on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience. Key responsibilities include: • Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels, • Setting and achieving ambitious sales, margin and profitability targets, • Using data, market insight and performance metrics to guide strong commercial decisions, • Ensuring exceptional client experience and clinical excellence within the clinic and retail environment, • Driving utilisation, productivity and operational efficiency across the business, • Maintaining compliance with UK regulations and industry best practice, • Overseeing ecommerce performance including conversion, average order value, retention and fulfilment, • Managing digital marketing, user experience, stock flow and operational execution online, • Leading B2B distribution including supply chain, stock planning, logistics and partner relationships, • Improving forecasting, inventory management and delivery performance, • Creating a seamless brand and customer journey across all channels, • Taking full P&L ownership including budgeting, forecasting and financial modelling, • Driving margin optimisation, cost control and overall performance improvement, • Delivering clear reporting and insights to the Board, • Building, inspiring and developing a high performing management team, • Creating a culture of accountability, clarity and excellence, • Leading recruitment, retention and ongoing talent development, • Protecting and elevating the brand while championing exceptional customer experience Sound like you? You’re a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you’re a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals.

MEP Manager (Mechanical Bias) – High End Contractor Overview: We are currently seeking an experienced MEP Manager to join a leading specialist contractor operating within the luxury interior fit out and prime residential construction sector. Our client has an excellent reputation for delivering high end retail, prime residential, hospitality, and commercial projects across London. This permanent position will be based on a flagship luxury retail project in Central London, where you will report directly into the Project Manager on site and oversee all MEP delivery across the scheme. About the Role: As the MEP Manager, you will take responsibility for coordinating and managing all mechanical, electrical, and public health packages throughout the project lifecycle. The role requires a mechanically biased individual with strong electrical knowledge and experience delivering high end fit out or prime residential projects. Working closely with subcontractors, consultants, and site teams, you will ensure all MEP works are delivered safely, on programme, and to exceptionally high standards. Responsibilities: • Manage and coordinate all MEP works on site from installation through to commissioning and handover., • Report into the Project Manager and support overall programme delivery., • Oversee subcontractors, ensuring quality, safety, and programme targets are achieved., • Review technical drawings, specifications, and subcontractor submissions., • Lead MEP coordination meetings and resolve technical issues on site., • Monitor progress, commissioning, snagging, and final handover processes., • Ensure compliance with health & safety regulations and project standards. Candidate Requirements: • Strong mechanical bias with good electrical knowledge and coordination experience., • 10+ years’ experience delivering MEP packages on high end retail, commercial, or prime residential projects., • Previous flagship project experience is highly desirable., • Strong technical understanding of MEP services and commissioning processes., • Excellent communication, coordination, and subcontractor management skills., • SMSTS, CSCS, and relevant health & safety qualifications required., • Relevant engineering or building services qualification preferred. Benefits: Competitive salary and benefits package. Permanent opportunity on a prestigious flagship project in Central London. Work with a highly respected luxury contractor. Collaborative and dynamic working environment. If you are an experienced MEP Manager looking to work on a prestigious high end projects, please apply or contact Nicole Oliver on 02085020111.

The partners at Cavendish Maine are delighted to be working in partnership with Vispring Ltd to appoint a UK Sales Director — a pivotal senior leadership role within one of Britain’s most prestigious luxury brands. This is a high-impact position with full strategic responsibility for the UK market. As a key member of the senior management team, you will define and deliver the UK sales strategy, owning the P&L and driving sustainable, profitable growth across both established and emerging channels. Vispring is globally recognised for its craftsmanship, heritage and uncompromising quality. The UK Sales Director will lead, inspire and develop a small but highly capable sales team, fostering a high-performance culture aligned with the brand’s premium positioning. The role will be partially based at the Vispring offices in London. The Company Vispring is globally recognised for its craftsmanship, heritage and uncompromising quality. Founded in 1901, the business has been making premium, handcrafted beds in the UK for 125 years. Vispring combines traditional British manufacturing expertise with international reach, exporting to over 60 countries worldwide. Positioned firmly in the luxury segment, the brand is synonymous with durability, innovation and a superior sleep experience. The Person This opportunity will appeal to a high-performing, commercially astute sales leader who is motivated not just by results, but by the opportunity to shape and influence the trajectory of a globally respected luxury brand in its home market. You will bring a proven track record of delivering sustainable growth within premium or luxury environments (bedding/furniture experience is welcome but is not essential), with a clear understanding of how to balance brand integrity with commercial performance. Experience of working within luxury retail— where customer experience, product positioning and long-term partnerships are critical — will be key. To apply: This position is being handled exclusively by Cavendish Maine. Please apply using the link or email Saul Bainton at saul@cavendishmaine.com If your profile aligns with our client’s requirements, we will contact you to arrange an initial discussion. All applications will be treated in strict confidence. Reference: SBB/102899

Brand Product Developer (Packaging, POS & Merchandise) Location: West London (Hybrid) Salary: £45,000 + outstanding benefits About the brand This is a globally recognised lifestyle brand with serious presence across retail, international markets, and a product range that spans everything from beautifully crafted packaging to immersive in-store environments. The kind of brand that shows up consistently across every touchpoint, where the physical product is as considered as the campaign behind it. The culture is creative and collaborative, with strong craft values running through everything they produce. Quality is non-negotiable here: materials, finishes, and execution are all held to a high standard, and the team around you will care just as much as you do about the details. About the role This is a product development role sitting within a procurement-led function, which in practice means you get the commercial structure and supplier relationships of a well-resourced team, with the creative and tactile focus of a genuine product role. You will be working across a varied portfolio of physical outputs: packaging, POS, printed materials, retail displays, branded merchandise, and more. It is a broad brief, and intentionally so. Seasonal launches, campaign-led executions, and ongoing SKU management all sit within your remit. If you have spent time in luxury or premium brand environments and know what it feels like to sweat the details on a sample, this is the kind of role where that instinct will be put to proper use. Your days will look something like this • Lead end-to-end product development across packaging, print, POS, and branded merchandise, • Translate creative concepts into physical outputs, working closely with suppliers and internal teams to get the execution right, • Manage supplier relationships through sampling, prototyping, and approvals, • Own multiple SKUs across a wide range of product categories simultaneously, • Work across seasonal launches and campaign-based projects, adapting pace and priorities as the calendar demands, • Develop retail displays, shop-in-shop elements, and other in-store physical touchpoints, • Keep a close eye on materials, finishes, and production techniques to ensure quality is maintained at every stage You might be our perfect match if… • You have solid experience developing physical products across packaging, POS, print, or branded merchandise, • You have worked within a luxury or premium brand environment, or on product where finish and detail are genuinely held to a high standard, • You understand materials and production techniques well enough to have an informed conversation with a supplier and spot a problem before it becomes one, • You are comfortable owning projects end-to-end and do not need a lot of hand-holding once a brief is clear, • You can manage multiple product categories across a fast-moving, seasonal calendar without losing the thread, • Experience with retail environments, in-store displays, or campaign-led physical outputs would be a strong advantage Why this one • A competitive salary of £45,000, supported by an outstanding benefits package (full details available on request), • Real product ownership across a genuinely varied brief, from premium packaging through to campaign merchandise and retail installations, • The chance to work within a globally recognised lifestyle brand that takes the physical expression of its identity seriously, • A collaborative, craft-focused culture where the standard is high and the work reflects it, • Strong variety across product categories, seasons, and campaign types, so no two months will look the same

Our client is the UK arm of a well known, luxury consumer brands company. This omni-channel player is achieving double-digit growth fuelled by successive years of strong product innovation, radical transformation of its supply chain capabilities and significant investment in digital brand and marketing strategies. As the incumbent Head of FP&A begins their maternity leave; we are seeking a talented finance leader to take over the management and development of these strategic finance capabilities on a 6-9 months contract basis. Ably supported by an FP&A team (3 direct reports) you will lead the in-year forecasting and long-range financial planning calendar as well as supporting across all commercial and strategic investment decisions. Whilst you will already thrive when operating at Board level and partnering with CEO, CFO, COO as well as all Brand, Marketing and Sales Department Heads; you will also be hands-on and willing to get stuck into the detail alongside your team. This 6-9 months contract is definitely not a caretaker role. We are seeking an individual who will bring fresh perspectives and new ways of working combined with exceptional data analysis capabilities. Recent and deep experience gained in the Consumer Products/Retail/Luxury Retail / Fashion sectors is essential.

PAYROLL & BENEFITS MANAGER | Global Luxury Beauty Retail | London 💄💅 We’re retained by a globally recognised Luxury Retail & Beauty business to appoint a Payroll & Benefits Manager into their UK&I HR team. This is a fantastic opportunity for an experienced payroll professional who enjoys owning payroll operations whilst also overseeing a small but important employee benefits portfolio. Reporting directly into the HR Director and managing a Payroll Co-Ordinator, this role will take ownership of monthly payroll over corporate employees while ensuring compliance, accuracy, and a smooth employee experience. the team is 400 heads total split 150 corporate : 250 retail (owned by the Payroll Co-Ordinator). This is not a 50/50 Payroll & Reward role, but perfectly suited to a Payroll professional who enjoys being hands-on, organised, confident, and commercially aware, running payroll processes end-to-end in a fast-paced environment, with an eagerness to improve Benefits offerings; liaising with the brokers and keen to find alternate packages with improving overall employee experience and well-being in mind. The Opportunity: • Lead monthly payroll operations across UK & Ireland using ADP, • Manage payroll for c.400 employees across retail & corporate populations, • Line manage a Payroll & Benefits Coordinator, • Oversee annual benefits renewals and external broker relationships, • Partner closely with HR and Finance on payroll governance and compliance, • Support pensions, benefits administration, reporting, and employee queries, • Ensure payroll accuracy, HMRC compliance, P11Ds, and audit readiness What We're Looking For: • Strong end-to-end payroll experience within a commercial business, • Experience using ADP is Ideal (or confidence learning new systems quickly), • Understanding of employee benefits administration and broker relationships, • Comfortable operating within an HR-led environment rather than pure Finance, • Hands-on, proactive, and confident managing deadlines independently, • Previous management experience beneficial but not essential What's On Offer? • Up to £60k Base DOE + 15% Bonus + Hybrid working (3 days in office/2 days WFH: 9-5hrs) Incredible Benefits including Private Health, Enhanced Pension, Generous Holiday + Additional Time-Off, Wellbeing Support & Product Allowance!, • Join an established global brand with a strong people-first culture, • Supportive leadership team and collaborative environment, • Genuine work/life balance with a monthly payroll cycle Please apply directly or reach out to layla.cole@drnewitt.com/07443631385 with your CV - thanks!