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Job Description Title: Concession Manager Location: Selfridges Manchester Trafford Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

The Mission: 0-to-1 Are you a retail entrepreneur trapped in a corporate box? This is your chance to break out. As the Founding Retail Leader for RELX in the UK, you won’t just manage a store—you will spearhead the launch of our high-end Flagship "Trend Hub" in the heart of Manchester. From the first brick in the fit-out to the Grand Opening gala, you are the owner of this flagship’s destiny in the UK’s most dynamic Northern city. What You’ll Do (The Core Responsibilities) • Flagship Launch & Project Management Lead the full lifecycle of our Manchester launch, coordinating with architects, contractors, and Global HQ. Turn a "shell and core" site into a premium brand landmark—whether in the Arndale, Exchange Square, or the Northern Quarter—on time and on budget., • Commercial Strategy & P&L Ownership Treat the store like your own business. You have full accountability for the P&L, labor optimization, and inventory strategy. Drive high-performance results through data-backed decision-making., • Hyper-local Marketing & Community Position the store as a cultural landmark. You will independently design in-store activations, lifestyle collaborations, and VIP community events to generate organic "brand heat" within Manchester’s unique creative and professional circles., • Regulatory & Risk Management Ensure 100% compliance with TRPR/TPD regulations and UK Employment Law. The "Grit" Factor (What it takes) • The Launcher Mindset: You thrive in the chaos of a 0-to-1 environment. You don't wait for instructions; you find solutions., • Northern Soul & Network: Ability to build relationships with Manchester’s discerning KOLs, local entrepreneurs, and cultural tastemakers to drive traffic without massive ad spend. Who You Are • Experience: 3–5 years leading premium retail, lifestyle boutiques, or high-end hospitality (e.g., luxury tech, members' clubs, or high-street flagship stores)., • Communication: Fluency in English is a must., • Operational Resilience: You are as comfortable reviewing a P&L as you are managing a shop-fit contractor or a security crisis.

HEAD OF MENSWEAR - Design/ Creative/ Product Development/ Merchandising MANCHESTER UP TO £80K doe Creative / Design Our client is a contemporary men’s and women’s fashion brand rooted in modern luxury, street-inspired design, and strong brand storytelling. They pride themselves on creating elevated apparel that blends trend-led graphics with timeless brand identity. Creativity, attention to detail, and authenticity are at the core of everything they do. Role Overview: The Head of Menswear leads the creative and commercial direction of the menswear category, overseeing product development, brand alignment, and go-to-market strategy. This role bridges design, merchandising, and marketing to build a cohesive, high-performing menswear offering that reflects the brand’s identity and drives growth. Key Responsibilities • Creative Direction & Product Strategy, • Define and lead the menswear vision in line with the brands DNA., • Oversee All collections from concept to final product., • Lead seasonal collections with consistency across silhouettes, fabrics, colour palettes, and branding., • Lead strategically Drive commercially proven product franchises., • Identify trends and translate them into commercially viable products., • Maintain a strong point of view on design, fit, and quality., • Collaberate with design & buying teams, • Translate insights into product strategy, • Product Development & Execution, • Manage the end-to-end product lifecycle (design → sampling → production), • Work closely with design, technical, and sourcing teams, • Approve fabrics, trims, fits, and final samples, • Ensure timelines and product critical path are met., • Range Planning & Merchandising Strategy, • Oversee range architecture ( what products are sold and in what quantity), • Use sales data to inform decisions ( best sellers, gaps, trends), • Balance fashion forward pieces with core franchises, • Manage pricing strategy and margins, • Commercial Performance, • Own Sales, revenue and profitability for menswear, • Monitor KPI’s ( sell through, conversion, AOV, Stock levels), • Indentify opportunities for growth ( New Catogories and Collaberations) Cross functional Collaberation • Work with marketing (campaign direction, Launches), • E- commerce ( Product presentations, Drops), • Supply chain ( timelines, production), • Retail Team ( Supporting with Wholesale Critical path & selling) Brand & Marketing Alignment • Collaborate with marketing on campaign direction, product storytelling, and launches, • Ensure menswear reflects the brand’s tone, positioning, and visual identity, • Support content strategy (lookbooks, shoots, social), • Guide styling and product presentation Leadership & Team Management • Lead and mentor the menswear design and product teams, • Set clear objectives, workflows, and creative standards, • Foster a high-performance, collaborative environment, • Work cross-functionally with buying, production, and e-commerce Key Skills & Experience • 5–8+ years in menswear design, product, or category leadership, • Strong aesthetic sense with a clear understanding of modern menswear, • Proven ability to build and scale product categories, • Commercial awareness (pricing, margins, sell-through), • Experience working with suppliers and production teams, • Excellent leadership and communication skills • Experience in premium or contemporary fashion, • Background in both design and merchandising, • Understanding of DTC and e-commerce environments, • Understanding and experience in wholesale selling, • Knowledge of global fashion trends and consumer behaviour Success Metrics • Revenue growth of menswear category, • Sell-through rates and margin performance, • Brand consistency and product reception, • Speed and efficiency of product development cycles

Our Maison was established in Paris in 2009 with a unique style, combining sustainability, beautiful materials and timeless silhouettes. In 2016, our founder Marc-Antoine Barrois teamed with world-famous Perfumer Quentin Bisch to create unique and timeless perfumes, bringing the exceptional to our customers. In our stores, we offer this exclusive journey in uniqueness, elegance as defined by Marc-Antoine Barrois : “Each piece, each perfume tells a story, that of my authentic & discreet universe”. In Manchester and in other beautiful cities in the UK, our stores offer this unique experience. To strengthen our teams, we're now recruiting a talented Luxury Sales Assistant for our Selfridges Counters (both Trafford and Exchange Sq.). This is a full time position (40 hrs) that will include most week-ends. Mission: As a Luxury Fine Fragrance Sales Assistant, your primary mission is to embody the brand’s values and deliver a personalized, high-end shopping experience to our discerning clientele. Your role will include: 1. Client Experience & Sales: Welcome and advise clients with professionalism, warmth, and expertise. Understand client preferences and guide them in selecting the perfect fragrance. Achieve and exceed individual and team sales targets. Maintain a deep knowledge of the brand’s history, products, and latest collections. 2. Product Expertise: Master the art of fragrance storytelling, including notes, inspiration, and craftsmanship. Stay updated on industry trends, new launches, and competitor products. Conduct personalized fragrance consultations and demonstrations. 3. Operational Excellence: Ensure the boutique is always impeccably presented, with products displayed according to brand standards. Manage inventory, restocking, and merchandising to maintain a luxurious shopping environment. Handle transactions, returns, and client inquiries with efficiency and discretion. 4. Team Collaboration: Work closely with the boutique team to create a cohesive and high-performing environment. Participate in team meetings, training sessions, and brand events. Profile: Passion for luxury and fragrance: A genuine interest in the world of fine fragrances and luxury retail. Sales experience: Previous experience in luxury retail, beauty, or hospitality is a plus. Client-focused mindset: Exceptional interpersonal and communication skills. Professionalism: Impeccable presentation and a commitment to upholding brand standards. Why Join Us? Be part of a prestigious brand with a global reputation for excellence. Opportunities for career growth and development within the luxury industry. A dynamic and inspiring work environment. Competitive salary and benefits package. *

National HR Business Partner Hybrid with National travel – 1-2 days from home (Midlands / North – locations close to Birmingham, Manchester, Derby would be ideal) £45,000 - £50,000 + £5k car allowance We are partnering with a well known luxury retail brand to recruit a field based HR Business Partner supporting a fast paced, high performing store network across the UK. This is a highly commercial role where you will partner closely with Area Managers to drive store performance through people. You will focus on talent mapping, workforce planning and building high performing teams across a multi site retail environment. This is not a process heavy environment. It is fast moving, ever changing and requires someone who can keep up with pace, influence stakeholders and make decisions quickly. Key responsibilities: • Partner with 6–7 Area Managers across a national store portfolio, • Drive performance through people, focusing on talent and capability, • Lead workforce planning and talent mapping initiatives, • Support a diverse, multi location retail population, • Work collaboratively with wider HR, TA and international teams, • Travel regularly across the UK and Ireland (including occasional overnight stays) About you: • Proven HR Business Partner experience within retail (essential), • Strong commercial mindset with a focus on performance and profitability, • Comfortable in a fast paced, less structured environment, • Confident influencing senior stakeholders, • Flexible with travel across the UK and Ireland This is a brilliant opportunity to join a dynamic, growing luxury brand with a strong culture and real pace. If you thrive in a field based, people focused role and love retail, this could be a great next step.

Resident Services Advisor - Build-to-Rent (BTR)\n\nHyperion Partners is delighted to be recruiting on behalf of our client, a leader in the innovative Build-to-Rent (BTR) sector, seeking a highly enthusiastic and service-driven Resident Services Advisor for their impressive new development in a desirable London location.\n\nThis is a fantastic entry point or next step for a passionate customer service professional looking to thrive within the dynamic and resident-focused world of BTR.\n\nThe Role: Resident Services Advisor\n\nAs the first point of contact, you'll be key to defining the resident experience. Reporting to the General Manager, you'll manage the day-to-day needs of the community, ensuring every resident feels valued and their living experience is seamless.\n\nCore Responsibilities Will Include:\n\n * \n\n Front-of-House Management: Managing the reception desk and resident amenity bookings (e.g., gym, co-working spaces, private dining) with energy and professionalism.\n\n * \n\n Customer Service Excellence: Providing five-star, personalised service to all residents, addressing queries, resolving minor issues, and facilitating a positive community atmosphere.\n\n * \n\n Maintenance Liaison: Acting as the primary contact for maintenance issues, logging repair requests accurately, liaising with the Facilities team, and tracking resolution times to ensure resident satisfaction.\n\n * \n\n Community Engagement: Assisting the General Manager with the planning and execution of resident events, social activities, and community initiatives to foster a vibrant on-site culture.\n\n * \n\n Administrative Support: Handling incoming and outgoing mail and parcels securely, assisting with move-in/move-out procedures, and ensuring resident files are up-to-date and compliant.\n\n * \n\n Leasing Support: Assisting the Leasing team with arranging viewings, preparing welcome packs, and providing information to prospective residents when required.\n\nThe Ideal Candidate\n\nWe are looking for an engaging, proactive, and exceptionally organised individual with:\n\n * \n\n Experience: Previous experience (minimum 1 year) in a highly customer-focused role, such as hotel reception, luxury retail, premium hospitality, or residential concierge/front-of-house. Experience within the BTR sector is a bonus.\n\n * \n\n Service Mindset: A genuine passion for delivering outstanding customer care and building positive relationships with diverse individuals.\n\n * \n\n Communication: Excellent verbal and written communication skills with a confident and articulate phone manner.\n\n * \n\n Organisation: Strong administrative and time management skills, capable of multitasking effectively in a busy environment.\n\n * \n\n IT Proficiency: Competence in using relevant software, including CRM, property management systems, and Microsoft Office Suite.\n\n * \n\n Attitude: An enthusiastic, flexible, and reliable team player with a problem-solving approach

Assistant Manager - Fashion Retail | Manchester\nSalary: Up to £35,000 + Exceptional Benefits\n\nAre you ready to step into the fast-paced world of fashion?\nWe're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store in the vibrant Manchester This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience.\n\nIn this role as Assistant Manager, you'll take charge of the store's daily operations, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment.\n\nWhy This Role Rocks:\n\nLead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey.\n\nDrive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve.\n\nInfluence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back.\n\nCareer Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail.\n\nKey Responsibilities for the Assistant Manager:\n\nInspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff.\n\nBoost Sales: Lead by example to hit and exceed sales targets while driving the overall store performance.\n\nMaster Store Operations: Oversee everything from stock management to merchandising, ensuring every detail reflects the brand's luxury image.\n\nChampion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers.\n\nAnalyze & Improve: Use data to stay on top of KPIs and sales performance, driving continuous improvements across the business.\n\nWhat We're Looking For in an Assistant Manager:\n\nRetail Leadership Experience: Ideally from a fashion or accessories background, with a proven ability to manage teams and exceed targets.\n\nSales-Driven & Results-Focused: You know how to drive performance, manage budgets, and hit financial goals.\n\nPassion for People: You're a natural leader who thrives in motivating and developing a team, with a focus on exceptional customer service.\n\nAmbitious & Energetic: You're eager to take your career to the next level and be part of a growing, dynamic brand.\n\nWhat We Offer:\n\nCompetitive Salary: Up to £35,000 plus fantastic benefits.\n\nCareer Development: Opportunities for growth and progression within a global, fashion-forward brand.\n\nA Fun & Inspiring Work Environment: Join a brand that values creativity, energy, and a passion for fashion.\n\nReady to take the reins and lead a top-tier fashion team in one of the most iconic locations in Manchester?\nIf you're passionate, ambitious, and ready to make an impact, we want to hear from you!\n\nApply Now with your updated CV and start your next exciting adventure in fashion retail!\n\nBH36131

About the Company:\n\nGroupxen is a family-owned business in the State of Kuwait. Ranging from unique local retail brands to leading fitness facilities, Groupxen encompasses and redefines luxury.\n\nSPARK Athletic Centre is our Fitness Facility that offers programs and services for professional, amateur and youth athletes. Founded in 2013 as an incubator for professional and elite athletes, SPARK Athletic Centre provides training, nutrition, and physical therapy programs seamlessly integrated under one roof by teams of specialists.\n\nWe firmly believe in the importance of sports science and its integration in all aspects of training which is backed up by Spark LAB. SPARK Athletic Centre combines the latest technology with a professional coaching staff to produce world-class results.\n\nBenefits:\n\n * Accommodation and daily transportation is provided.\n\n * Salaries are tax free as we do not have a tax system in Kuwait.\n\n * We provide a private medical insurance, air ticket once a year to their home country and back and mobile phone & sim card with data package.\n\nJob Summary:\n\nSpark is hiring female coaches for the women’s branches in Kuwait. Individuals holding this position must be able to develop, document, and implement one-on-one and group workout programs that match the needs and goals of our guests.\n\nJob Responsibilities:\n\n * Upon client’s fitness assessment; provide the workout plan to the senior/head coach for approval.\n\n * Provide clients with a detailed individualized workout program based on their fitness results/assessment, using Google Sheets as Spark’s commonly adopted software. The programs and assessment forms must be stored on cloud (Google Drive) and shared with the team.\n\n * Conduct facility tours to clients whenever needed and assigned by the reception team.\n\n * Take pride and give importance to each and every client irrespective if they take PT sessions or not.\n\n * Attend weekly/monthly meetings and trainings based on management request.\n\n * Actively marketing and promoting current facilities and programs or group classes offered: retain existing members, upsell once possible by upgrading programs/current membership/ PT classes, suggest additional services such as labs and courts.\n\n * Provide aid to injured guests until the arrival of emergency medical services.\n\n * Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications as mandate by the line manager.\n\n * Assure the tidiness and cleanliness of the Gym area after each PT session or workout, and re-rack any used equipment.\n\n * Market own professional brand and SPARK brand to clients, ensuring they know all about our services and special offers.\n\n * Continue education through trainings and offered certification courses.\n\n * Execute management directives when required.\n\n * SPARK HOURS: In addition to your Personal Training sessions, you are expected to complete a minimum of 2 Spark Hours daily. During these hours, you may be assigned to conduct group fitness classes, assist guests with exercise guidance, spotting, or equipment demonstrations, participate in photo/video shoots or attend to other company-related tasks as required. Typically, over the 5-day working week 4 out of 5 days will be a minimum of x2 group classes and will be decided by the Head Coach as per business needs.\n\nCandidate Skills and Qualifications:\n\n * Preferred candidate should have a Bachelor’s/ Master’s degree in sport science.\n\n * Preferred candidates with additional qualifications i.e.: nutritionists, physical therapists, rehab coaches, bodybuilding coaches.\n\n * Preferred if the candidate has undertaken 2-3 training courses related to physical training.\n\n * Minimum 3 years work experience in the fitness/ sports industry.\n\n * A positive attitude, politeness and well-mannered.\n\n * Fit body, compatible with a personal trainer aesthetic requirement.\n\n * Lifelong education mindset.\n\n * Basic computer and Microsoft office skills.\n\n * Good proficiency of the English language.\n\nCompulsory dress code and Hygiene Standards: Coaches are required to wear the company-provided uniform at all times during working hours and maintain high standards of personal hygiene and professional grooming

Regional Manager sought by leading premium/luxury retailer for North of England\n\nOur Client is one of the leading premium/luxury retailers in the UK - their stores continue to be successful with 2025 delivering significant growth.\n\nThis role covers the North Region - with the successful candidate ideally living in the Manchester area.\n\nOn offer is a substantial salary + car + 25% bonus + excellent company benefits.\n\nYou will be in charge of the general management and the commercial activities of the stores and accountable for the retail standards within the areas to maximise profitable sales and manage local relationships.\n\nYou will be a successful area or regional manager within retail, preferably with experience within fashion, beauty or luxury.\n\nIf you do not have significant multi-site experience this role would not be right for you.\n\nYou must have the ability to inspire your team to offer the highest level of customer service within a fast-paced environment and have the ability to interpret and act on the commercial data to improve the profitability of the stores.\n\nKEY RESPONSIBILITIES\n\nOperations\n\nEnsures correct and complete implementation of the commercial plan\n\nAdding value and knowhow to the execution of the operating model and adapting the organisation to local needs\n\nParticipate in determining the correct sales strategy for the leading area\n\nDefine all commercial criteria to be applied in the shops (Lay out, pricing, promotions, Category selection) in coordination with Marketing and Category Management\n\nEnsure that decisions and recommendations from the leading Area are applied in shops\n\nRegularly visiting points of sales\n\nEnsure the shops are run in accordance with legal rules and technical specifications as safety regulations\n\nEnsure that all staff and materials are present in accordance with the activity’s requirements\n\nFollow sales evolutions and analyse figures to prepare weekly and monthly activity reports\n\nEnsure a correct level of reporting from shops\n\nGuarantee the correct implementation of processes in general and especially of promotions\n\nRegularly control stocks situation and issue monthly shop count inventories\n\nGuarantee a fluid logistics organisation and delivery of shops\n\nImplement all necessary actions to ensure that objectives are met within a set budget\n\nEnsure compliance is followed and measured in line with a wide range of authorities\n\nPeople\n\nEnsure that there is a positive and good work ethos in all shops. Identify and implement necessary trainings within the shops\n\nReview staff performance and track FTE by department\n\nFinance\n\nAnalyse monthly KPI’s, income statement and balance sheet.\n\nWork with key finance and manpower teams to ensure all people costs are in line with budget and getting the best ROI.\n\nThis is a very rare opportunity to join this very successful retailer - if this role is right for you please submit your CV via the link below or contact Ian Gerstein for more information

Optical Assistant Jobs in Manchester - Optical Assistant\n\nLocation: Manchester City Centre\nSalary: Up to £28,000 + Bonus Potential\nHours: Full Time | 9:00am - 5:30pm\n\nOptical Assistant Job - Manchester\n\nZest Optical are currently recruiting for an Optical Assistant job in Manchester on behalf of one of the city's most exciting boutique independent optical practices.\n\nThis is a rare opportunity to join a truly design-led, luxury optical environment, offering some of the finest eyewear collections from across the globe alongside a fully bespoke patient experience built around quality, craftsmanship and exceptional service.\n\nThe business has built a reputation for delivering best-in-class care, creating a setting where every patient interaction feels personal, considered, and memorable. It is the perfect opportunity for an Optical Assistant who has a genuine passion for premium eyewear and wants to work within an environment where service standards go far beyond the ordinary.\n\nWhy This Role Is Different\n\nWork with a hand-selected collection of luxury eyewear from leading global brands\nJoin a business where quality and service always come before volume\nBe part of a team passionate about premium optics and bespoke styling\nWork in a beautiful, boutique environment with a true luxury retail feel\nGenuine progression opportunities within a forward-thinking businessOptical Assistant - Role\n\nDeliver an exceptional patient journey from first welcome through to collection\nSupport patients with frame styling and product selection\nAssist with dispensing, adjustments, repairs and aftercare\nBuild long-term patient relationships through exceptional service\nMaintain the premium standards and presentation expected within the practiceOptical Assistant - Requirements\n\nPrevious experience working as an Optical Assistant\nPassion for eyewear, styling and premium customer service\nStrong communication and relationship-building skills\nA polished, professional and confident approach\nSomeone excited by working within a luxury, design-led environmentOptical Assistant - Salary & Benefits\n\nSalary up to £28,000\nHuge bonus potential on top of base salary\nWorking hours 9:00am - 5:30pm\nOne full weekend off per month\nAdditional benefits and perks available\nGenuine long-term progression opportunitiesApply for this Optical Assistant Job in Manchester\n\nTo avoid missing out on this Optical Assistant opportunity in Manchester, please click the Apply link or

A leading luxury fashion brand in Manchester is seeking a Client Experience Host to deliver exceptional service in the boutique.This role involves acting as the main client contact, supporting the retail teams to provide a seamless and elevated client experience.Candidates should possess exceptional

Hagabadet in Manchester is seeking a Sales Associate to maximize sales revenue while providing top-notch customer service. The position entails setting sales benchmarks, assisting clients with product choices, and ensuring high standards of customer experience in the luxury retail environment.

Growing from small‑scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Assistant Store Manager – Full Time. An Assistant Store Manager

A luxury retail brand in Manchester is seeking a pro-active Assistant Store Manager to support team management and enhance customer experiences. Responsibilities include overseeing store functions, recruitment, and performance development while driving brand awareness.

A luxury beauty company in Manchester is seeking an experienced Assistant Store Manager to lead the Trafford store. Candidates should have at least 2 years of retail management experience, strong communication skills, and a customer-centric approach.

In this part-time role, successful candidates will embody the MK Ambassador spirit, providing exceptional customer experiences that drive loyalty.

A leading luxury retail brand in Manchester seeks a Sales Manager to lead the retail team.

A luxury retail company is hiring a full-time Luxury Brand Ambassador for their Balenciaga Counter in Manchester.The role involves developing product knowledge, engaging customers, and delivering exceptional service.Ideal candidates will have a passion for luxury, proven retail experience, and stron

A leading luxury shoe retailer in Manchester is looking for an experienced retail seller who excels in customer service and KPI achievement.

A renowned luxury retail brand in Manchester seeks a Sales Consultant passionate about delivering exceptional client experiences.You will engage with clients, meet sales targets, and develop your product knowledge to enhance the client experience.Ideal candidates will have experience in a consultati

A luxury footwear retailer located in Manchester is seeking an experienced Sales Associate to ensure high standards of customer service and support the management team in achieving sales targets.The ideal candidate will embody the brand's values and have proven experience in a retail environment.Thi

A leading luxury fashion retailer is seeking a Sales Associate for its Manchester Shambles Store. The role involves providing exceptional customer service and supporting management in achieving sales goals. The position offers various benefits including a seasonal wear allowance, rewarding commissio

A luxury retail brand is seeking a Rituals Advisor in Manchester. The ideal candidate will have relevant retail or hospitality experience, a customer-service mentality, and a clean record check.

Our client is a Multi-award-winning commercial cleaning & facilities management company, with an expert focus on high-end commercial clients, from luxury retail to education, corporate offices, and even royalty. Ensure the performance of cleaning operatives meets company expectations.

The role emphasizes driving sales, coaching the team, and ensuring exceptional customer service standards in a luxury retail environment. The ideal candidate will have experience in retail, strong communication skills, and the ability to inspire and develop others.

A luxury retail company is seeking a Senior Sales Consultant for their Trafford Centre Store in Manchester. With a minimum of 2 years in retail and supervisory roles, the ideal candidate will excel in communication and possess a passion for luxury.

Coach is seeking a Senior Sales Associate in Manchester to enhance store sales and customer service. Responsibilities include understanding productivity, achieving sales goals, and serving customers as per Coach standards. The ideal candidate will have previous luxury retail management experience, c

You fuse high‑performance retail with artistry and fragrance expertise, creating expressive, memorable experiences that transform customers into loyal Gucci advocates. Upsell seamlessly while preserving the integrity of the Gucci luxury experience. Act as a true Gucci ambassador, protecting brand

Join a dynamic team and help set the sales benchmark in the luxury retail industry.

Rituals is seeking a part-time Sales Advisor for their store in Manchester Trafford.In this role, you will engage with customers, provide tailored product advice, and create memorable experiences within a luxury retail environment.You should have relevant experience in retail or hospitality, a stron

Neve Jewels Group is looking for a Luxury Jewellery Sales Consultant to join their Manchester boutique team.This role involves delivering exceptional client experiences through personalized consultations and achieving sales targets.Key qualifications include 1–2 years in luxury retail, outstanding

A luxury beauty company seeks a Brand Ambassador for their Manchester Trafford Centre location. You will be responsible for achieving sales targets and building long-term relationships with customers. Ideal candidates possess luxury beauty retail experience and a passion for modern luxury.

Coty is seeking a Brand Ambassador for Gucci at Manchester Trafford Centre. This part-time role requires proven experience in luxury beauty retail and a high level of make-up artistry.

Hagabadet is seeking a Supervisor for their Manchester location who will oversee the shop floor team, driving sales and excellent customer service. The Supervisor will mentor staff, manage visual merchandising, and handle administrative tasks to maintain store efficiency.

Coty is seeking an Assistant Business Manager for the Gucci counter at Selfridges, Manchester. The candidate should have experience in luxury beauty retail, with strong make-up artistry and a commercial mindset.

The ideal candidate will possess strong interpersonal skills and retail experience, embodying the brand's core values of excellence and integrity.

A leading beauty consultancy in the UK is seeking an experienced Fragrance Consultant for exciting opportunities in luxury retail environments.Ideal candidates are customer-focused, with strong sales skills and a flair for presentation.Join a team that values employee growth and offers industry-lead

GUERLAIN is seeking a Business Manager at Selfridges, Manchester.

Ideal candidates have supervisory experience in luxury retail, strong leadership skills, and a focus on building customer loyalty. The role involves delivering exceptional customer service, leading a team, and maintaining store presentation.

Goldsmiths is looking for dedicated Sales Consultants in Manchester who are passionate about luxury retail and delivering exceptional client service.The role involves achieving sales targets while fostering strong client relationships through effective communication and product knowledge.Benefits in

A luxury retail company is seeking a motivated Brand Ambassador/Supervisor to oversee the womenswear concession within John Lewis Cheadle, Manchester.

A luxury retail company in Trafford is seeking an experienced Assistant Store Manager to lead their store team.The ideal candidate will have a minimum of 2 years in retail management and a passion for luxury products.Responsibilities include driving sales performance, motivating team members, and en

A luxury beauty brand is seeking an Assistant Store Manager in Trafford. Candidates must have at least 2 years of retail management experience and a strong customer-centric approach.

A luxury retail brand in Manchester is seeking a Supervisor to lead a dedicated team.You will play a key role in delivering exceptional client service, building lasting relationships, and ensuring a fantastic brand representation.The ideal candidate has experience in team supervision, a strong sales

We seek someone with 1+ years of leadership experience in retail, preferably in luxury, and strong problem-solving and communication skills.

Join our client's prestigious automotive brand as a Switchboard Manager, where you will lead the centralised customer contact function across Park Lane and Park Royal. This pivotal leadership role ensures every telephone interaction reflects a professional, efficient and premium brand experience, while guiding a high-performing team to deliver exceptional service standards. Previous leadership experience within luxury automotive, luxury retail, or premium hospitality environments is essential. This full-time role offers a 40-hour working week, Monday to Saturday, on a rota basis across Park Lane and Park Royal sites. Hours of work are between 7:45am - 20:00pm depending on day and shift. Your Time at Work You will lead the delivery of a seamless, premium telephone experience, setting the standard for service, performance, and continuous improvement. • Lead, coach, and develop a high-performing Switchboard team - Manage rotas in line with demand and service expectations - Drive call quality, tone of voice, and brand standards - Oversee daily operations, ensuring service levels are consistently met - Monitor performance metrics, including response times and call handling - Implement escalation and overflow processes where required - Maintain consistent call handling standards across all sites - Review and audit interactions to support ongoing development - Resolve escalated or sensitive enquiries with professionalism - Ensure accurate lead capture and seamless handover to Sales and Aftersales - Collaborate with stakeholders to optimise customer journey and conversion - Support campaigns, peak periods, and wider business initiatives - Produce clear, insightful performance and service reports Our ideal candidate A polished, credible leader with a passion for service excellence, you inspire high performance while maintaining the highest standards of professionalism. Essential: - Proven leadership experience within luxury automotive, retail, or premium hospitality - Experience managing switchboard, contact centre, or front-of-house teams - Strong coaching and team development capability - Experience managing KPIs and performance - Highly organised with strong attention to detail - Calm, decisive, and professional under pressure - Customer-focused with commercial awareness - Excellent communication and interpersonal skills - IT proficiency, including CRM and Microsoft Office - Fluent English and strong cultural awareness Desirable: - Deep understanding of luxury customer expectations - Confident handling of VIP and escalated enquiries - Strong administrative accuracy - Collaborative, proactive, and improvement-focused mindset Key Information and Benefits • £35,000 annual salary - 25 days' holiday, plus Bank Holidays Job Ref: 1BMWF About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Join our client's prestigious automotive brand as a Switchboard Operator, where you will be the vital first point of contact for all customers connecting with Park Lane and Park Royal by telephone. This role is central to delivering a warm, professional and seamless brand experience, ensuring every caller feels valued and effortlessly guided to the right support. Previous experience in a switchboard, reception, or customer-facing role within luxury automotive, luxury retail, or premium hospitality environments is essential. This full-time role offers a 40-hour working week, Monday to Saturday, on a rota basis across Park Lane and Park Royal sites. Hours of work are between 7:45am - 20:00pm depending on day and shift. Your Time at Work You will deliver a seamless, premium experience from the first call, ensuring every customer is welcomed, understood, and expertly guided. • Provide a warm, professional greeting in line with brand standards - Handle and direct calls efficiently and accurately - Capture, log, and qualify customer enquiries and opportunities - Book Sales and Aftersales appointments using internal systems - Manage high volumes while maintaining exceptional service quality - Respond to missed calls and voicemails promptly - Share accurate information on vehicles, services, and locations - Escalate urgent or sensitive enquiries as needed - Work closely with internal teams to ensure a seamless customer journey - Maintain brand tone, professionalism, and confidentiality at all times Our ideal candidate Polished, composed, and customer-focused, you create a strong first impression with ease and take pride in delivering exceptional service. Essential: - Exceptional telephone manner and communication skills - Experience within luxury automotive, retail, or premium hospitality - Highly organised, with the ability to prioritise and multitask - Strong interpersonal skills and customer awareness - High attention to detail and accuracy - IT proficiency, including CRM/booking systems - Experience with multi-line switchboards - Fluent English and strong cultural awareness Desirable: - Adaptable communication style - Confident handling of sensitive or challenging situations - Strong administrative capability - Reliable, proactive, and team-oriented Key Information and Benefits • £33,000 annual salary - 25 days' holiday, plus Bank Holidays Job Ref: 1BMWF About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

ML Projects is hiring a Project Manager with a background in leading the construction phase of luxury fashion retail projects across the UK and Europe. Part B (Fire), Part L (Energy), and Part M (Access) applied to retail fit‑outs. Luxury fashion preferred but not mandatory; high‑spec finishes a