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Job title: Assistant Manager Location: SuperValu Newcastle Job type: Full time, 37.5hour permanent contract. Join our family at Musgrave Musgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 18 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too. Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We are now inviting applications for the position of Assistant Manager, SuperValu Newcastle. The successful candidate must be flexible to work days, evenings and weekends. This type of role will have an agreed shift pattern set within the store opening hours. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at the interview. Candidates must be able to travel to the Store via car, public transport or other to fulfil shift requirements. The Role; To work closely with the Store Manager in the daily operation of a store, The successful candidate will ensure that all colleagues and assets are engaged and managed to deliver a profitable store. In addition, you will deputise in the absence of the store manager, as and when required. What youll be doing Support the store manager to deliver on store KPIs. Support the store manager to maximise store sales and profitability. Support the store manager to deliver consistently high store standards in line with auditing. Support the store manager with stock take preparation as well as utilising action plans to improve stock take results. Champion a culture of safe place to work for colleagues by leading by example on food safety, health and safety and compliance. Champion a culture of safe place to work for colleagues by leading by example on food safety, health and safety and compliance. Champion and lead excellent customer service for the store. Champion social media for your store to drive sales. Ensure customer availability of products by overseeing store ordering. Support your store manager to manage the team by completing, but not limited to the following; roster writing, return to work interviews, investigation and/or note taking in line with company disciplinary and grievance policies, recruitment, inductions, training & development, appraisals, and performance management. All whilst ensuring full compliance with the company employment policies. Support your store manager to manage store teams to deliver, thrive and unlock their potential. Support your store manager to engage with store colleagues, the local community and charity partners. You may be required to cover post office and cash with appropriate training, as and when required as part of this role. Whats in it for you? A competitive hourly rate Weekly pay Enhanced maternity pay, eligibility applies Paternity pay, eligibility applies Employee Assist Programme Wellbeing incentives Discount card for store shopping, for you and one nominated user Learning and development opportunities for career progression Company uniform As well as extra discounts on days out, cinema tickets and much more What were looking for Essential At least 2 years recent experience in a busy convenience or supermarket at Supervisor level within a sales-based environment with some experience of margin GCSE Maths and English,Grade C or above (or equivalent) and or further education in related discipline Proven experience in the areas of stock control, people skills, cost control, rota planning, HACCP implementation Demonstrate excellent communication skills Working knowledge of Microsoft Office packages Desirable Good working knowledge of all fresh food areas Good knowledge of retail stock take preparation and execution Post Office, off licence, forecourt experience Are you ready to make a difference? Apply now and join is in creating a future where business success and positive change go hand in hand Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

Let’s do it! As a Restaurant General Manager, you'll be at the heart of our fast-paced, high-energy restaurants, leading a team that thrives on good vibes, togetherness, and a free spirit. This isn’t just another management role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re a people-first leader with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: Restaurant General Manager – Trafford Centre (Onsite) £43,000 Basic Plus Bonus and Salary Top Up (OTE £45,000) Plus Complete Benefits Package Including Free Food on Every Shift, Paid Breaks, Team Events, Paid Training, Structures Career Ladder for Development, Referral Bonus, Discounts, Gifts and More… Hours: 45 hours per week on a rota basis (5 working days between Monday and Sunday, with 2 days off per week) Our Purpose: To create moments of Joy in everything we do Values / Culture: Thoughtful, Togetherness, Free Spirit, Good Vibes Company: London & UK Based Vietnamese Restaurants Your Background / Skills: Quick-Service Restaurants (QSR), Casual Dining Sectors: Hospitality, Food and Drink, Restaurants and Customer Service Our Story: Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture. Since 2015, we have been serving London & beyond with fresh, flavourful food across our thriving restaurants. Join us as we continue to grow! Our Commitment to you: When visiting Vietnam, you’ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there’s an immense energy and positivity, from the people to the bustling streets and markets. These values are at the core of everything we do, especially when it comes to our team. That’s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you’re part of the family, know that we are grateful for everything you do. We celebrate uniqueness, champion individuality, and embrace diversity. You’ll never be asked to be anything other than yourself - because your personality is what makes us, us! Our restaurants stand out from anything else on the high street. We love pushing boundaries, breaking the norm, and doing things differently. The only thing you’ll ever find us putting in a box is our food! Where you’ll shine: As the heartbeat of the restaurant, you'll be the captain steering daily operations to ensure top-notch service, delicious food, and happy customers. Leading by example, you'll inspire and energise your team, jumping in when needed to keep things running smoothly. You’ll feel right at home in a setting where trade naturally fluctuates - adapting your pace, focus, and energy to keep standards consistent through both lively peaks and steadier moments. You’ll be 40–50% hands-on, happy to roll up your sleeves and support wherever needed whether in the kitchen, on the floor, or keeping the restaurant spotless. With a keen eye on efficiency, you'll optimise workflows, manage stock, and keep costs in check - without ever compromising on quality. Compliance is key, so you’ll make sure health, safety, and licensing standards are always met. From handling customer feedback with a smile to training and retaining a happy, motivated team, you’ll play a vital role in delivering an exceptional dining experience while working closely with senior management to hit company targets. About you: • At least 1 year of previous General Management experience, • Ideally, you will have experience in the Quick-Service Restaurant (QSR) or high-energy, casual dining industry within a retail or shopping-centre environment, • Proven ability to thrive in a fast-paced restaurant, adapting to naturally fluctuating trade while balancing efficiency with a great customer experience, • A people-focused leader who can inspire and energise a team while fostering a fun, supportive work environment, • Strong operational knowledge, including stock management, compliance, and cost control, • Hands-on approach - willing to step in and support the team when needed, • Excellent communication skills, with the ability to engage both staff and customers, • A problem-solver who stays cool under pressure and can adapt quickly to challenges, • Passion for food and service, with an understanding of Vietnamese cuisine or culture being a bonus What’s on Offer: • Free food on every shift, • Paid breaks, • Fair pay for all of our team members, • Minimum 45-hour contract, • Team events & 1 party a year (Summer), • 28 days holiday a year + day off on your birthday + 1 extra day for every two years working, • Paid training and a structured career ladder for development, • Friend Referral £250, • Wagestream, • Competitive bonus plus salary top ups based on the complexity of the location, • 50% discount when you come with family or friends, • Gifts on special occasions, • Well-being comms channel If you’re ready to lead with heart, serve with energy, and grow with one of the most exciting food brands in the UK, then this is your moment. Bring your passion, personality, and hunger for success - we’ll bring the good vibes and career growth. Let’s make something special together. Apply today. Your Experience / Background / Previous Roles May Include: Hospitality, Restaurant Manager, Store Manager, Food & Beverage Manager, Assistant General Manager (AGM), Hospitality Area Manager, Hospitality Manager, Shift Leader, QSR Dining, Leisure, Casual Dining. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.