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Full-Time and Part-Time positions available! Drawing on a Nordic aesthetic, top quality food and drinks are served alongside an exciting music programme in the unique space of a redeveloped Victorian railway station. Situated next door to Hackney Central Station on Amhurst Road, Oslo is a vibrant hub to meet and greet, and a night time destination for socialising, eating and enjoying an array of music. Key Responsibilities: 1. Main Tasks & Responsibilities • Greet Customers and answer inquiries and make suitable recommendations. • Take orders, check identification if appropriate, and record all drinks orders accurately through the till. • Prepare and serve cold beverages, such as beer, wine and cocktails. • Serve all products within the high quality standards as set out by Management. • Slice fruits, vegetables, and garnishes for use in beverage service. • Demonstrate use of retail equipment, such as espresso machines, cocktail shakers and bar utensils. • Maintain high levels of cleanliness and sanitisation within all work areas, utensils and any other beverage preparation equipment.
We have an exciting opportunity for someone who is passionate about people, customer experience and driving success. This role gives you the opportunity to support our experienced Store Manager to run the store! Tapi are looking for a motivating, enthusiastic individual to join the Tapi family and be part of leading our revolution. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the business. If you are looking to take the next step in your career and are ready to be truly inspiring, offer great product & customer service and bring the best out of your team, look no further, and apply today. Your Responsibilities Work together with your store team to “wow” our customers at every turn. Deputise for the Store Manager across all Store operations. Assist in the management of the store including sales targets and team motivation. Support and train the team to succeed and deliver the “Tapi difference”. Support the Store Manager to induct new Tapi colleagues. Drive sales to meet and exceed your personal sales targets. Deliver outstanding service to all customers – surpassing their expectations. Assist the Store Manager in the excellent appearance of the store and actively support promotional changes. Handle customer complaints in difficult situations. Ensure we always exceed customers’ expectations to encourage recommendations and repeat business. Always looking for ways to continuously improve for customers, colleagues and the wider Tapi business. Regularly use Tapi technology to input customer order details accurately and to a high standard. Comply with all Health, Safety and Security requirements set out by Tapi. The Big Package 25% colleague discount Salary sacrifice pension Share of profit bonus scheme Perks platform (cheap cinema tickets, cashback and discounts on well-known brands) Employee Assistance Programme A day off for your birthday Cycle to work scheme About You! People are your bag – you get them, you understand them and importantly, you can sell to them! You’ll be confident in your ability and see 100% of target as the minimum – not job done! And, you’re always on the lookout for ways to improve things for customer and colleagues.