Customer service supervisor jobs in United Kingdom

We’re looking for an Assistant General Manager to join our talented team at The Blues Kitchen. This integral role will steer our renowned venue in delivering operational excellence and seamlessly execute its unique hospitality experience. You will have a natural hospitality flair and demonstrate positive leadership. Working closely with our General Manager, you will support all day-to-day operations of The Blues Kitchen and contribute continuously to develop operational effectiveness and efficiency at the venue with unparalleled attention to detail. Responsibilities: - Collaborate with the General Manager to oversee daily operations and ensure a seamless guest experience. - Assist in managing and leading a dynamic team, providing guidance and support as needed. - Contribute to the development and execution of strategic plans for business growth and profitability. - Support financial management, including budgeting, cost control, and reporting. - Ensure compliance with health and safety regulations, as well as licensing requirements. - Uphold and reinforce The Blues Kitchen's brand values and standards. - Actively participate in the organization's overall success by taking on additional responsibilities as required. About you: - Previous experience in a supervisory or assistant management role in the hospitality industry. - Strong leadership skills, with the ability to motivate and engage team members. - Effective communication and interpersonal abilities. - Understanding of financial management principles, including budgeting and P&L analysis. - Familiarity with restaurant operations, compliance, and customer service best practices. - Ability to thrive in a fast-paced environment and adapt to changing priorities. - Passion for music and experiences offered by The Blues Kitchen. Benefits at The Columbo Group At The Columbo Group, it is our utmost priority to ensure each individual feels supported and valued as part of our teams. Joining our family allows you to access the following: - 50% discount across all of The Columbo Group venues. - Free guestlist to our events and festivals. - Best in-class training and development opportunities - ambitious team members are encouraged to enroll in the prestigious Columbo Academy. - Team get-togethers including an invitation to our renowned End of Year celebration party at the Jazz Cafe. - Pension Plan The award-winning Blues Kitchen is one of London’s most loved and legendary venues. Stunningly beautiful, it is the perfect space to soak up a live soundtrack of timeless blues and soul from world-famous resident musicians. With all American favourites on the menu and an expertly curated selection of the world’s finest bourbon, The Blues Kitchen is one of the UK’s most loved experiences.

Manager Key responsibilities: - Manage and supervise the daily operations of the barber shop, including scheduling appointments, managing customer inquiries, and overseeing staff performance. - Ensure that the shop is clean, organised, and fully stocked with necessary supplies and products. - Provide exceptional customer service to all clients and ensure that their needs are met and exceeded. - Maintain a safe and welcoming environment for customers and employees. - Develop and implement marketing and promotional strategies to increase customer base and revenue. - Hire, train, and manage staff members, including barbers, receptionists, and assistants. - Ensure compliance with all health and safety regulations and company policies and procedures.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Supervisor! YOUR MISSION: -Be an integral part of the BIG MAMMA Bar team! -Work closely with the Assistant Bar Manager and Bar Manager to lead and support the team. -Delegate tasks, run services, and make wonderful cocktails while helping onboard and train junior team members. -Check labels, assist with orders, and ensure the team follows standards. -Ensure cleanliness and organization behind the bar. -Spread magic and make every moment unforgettable for our customers! -Embody Big Mamma values: maintain a warm, smiling, and professional attitude, support colleagues during service, and always approach challenges with a "problem solver" mindset. YOUR SKILLS: -Big Smile and passion for Italian food&drinks -Great energy, proactive attitude, and team spirit -Excellent customer service, communication, and leadership skills -Expert bar knowledge including classic cocktails and Italian spirits -Previous experience as a bar supervisor in a fast-paced environment -Flexible availability, including weekends and evenings (closings at 00:00) ** OUR OFFER:** -Competitive salary of £17,44/h plus Tronc point -Permanent, full-time position -2 consecutive days off -Tasty staff food served family-style -15% Employee discount in all of our restaurants -£500 referral bonus when you refer a friend -Employee of the Month award -Open Up - free, confidential mental health and wellness support -Regular training & growth opportunities -Mobility across all of our venues in the UK and Europe TI ASPETTIAMO! BIG MAMMA is an equal-opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age, or any other characteristic protected by law.

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye

The Breakfast Manager is responsible for overseeing the breakfast shift, managing staff, ensuring a high standard of food and service, and maintaining a clean and welcoming environment for guests. They are also responsible for inventory control, scheduling, and addressing guest needs or complaints promptly. Key Responsibilities: 1. Operational Management 2. Team Supervision 3. Guest Experience 4. Administrative Duties 5. Compliance Qualifications: Proven experience in food service management or a related role (preferably breakfast service). Knowledge of food preparation and health safety regulations. Strong leadership and communication skills. Ability to work early mornings and weekends. Problem-solving and multitasking abilities. Customer-service oriented mindset.

📦 Removals Coordinator Wanted – Join Our Dynamic Team at Get Removals! 📦 Are you an organized, detail-oriented professional with a passion for logistics and customer service? Get Removals, a leading removals company in London, is seeking a proactive Removals Coordinator to manage and oversee our moving operations, ensuring a seamless experience for our clients. 📍 Location: London (Hybrid/Remote Options Available) 📄 Employment Type: Full-Time 💰 Salary: Competitive + Bonuses What You’ll Be Doing: Managing the end-to-end coordination of residential and commercial moves Liaising with clients to understand their moving requirements and provide tailored solutions Scheduling and dispatching removal teams efficiently Preparing and reviewing job quotes, contracts, and invoices Coordinating with drivers and moving teams to ensure smooth execution of services Handling any last-minute changes or challenges with a solution-focused approach Maintaining records and reports to track job progress and customer satisfaction Ensuring compliance with health and safety regulations and company policies What We’re Looking For: Previous experience in removals, logistics, or customer service coordination (preferred) Exceptional organizational and multitasking skills Strong communication skills – both written and verbal Proficiency in using scheduling and CRM software Ability to work under pressure and meet deadlines A problem-solving mindset with a proactive approach to challenges Flexibility to adapt to changing workloads and client demands Why Join Us? ✔ Competitive salary with performance-based bonuses ✔ Flexible working options (hybrid/remote) ✔ Career growth opportunities within a growing company ✔ Friendly and supportive work environment ✔ Exciting and dynamic industry – no two days are the same! If you’re ready to be the backbone of our operations and help clients experience stress-free moves, we want to hear from you! 📩 Apply now by sending your CV. Join Get Removals and help us make moving effortless for our customers!

About us Maison Gigi is a family-run French bakery and caterer renowned for its exquisite patisserie, specialty coffee, and delicious grab-and-go breakfast and lunch options. Inspired by regional French cuisine, we are passionate about sharing authentic flavours with our loyal customers. To lead our talented team and ensure the smooth operation of our bakery and cafe, we're seeking a passionate and experienced Assistant General Manager. You'll be responsible for overseeing daily production, managing customer cake and catering orders, and inspiring your team to deliver the highest standards of quality and service across all aspects of our business. You will also play a key role in maintaining a safe environment for both our team and our customers. This role requires a self-starter who can take initiative and thrive independently. What You'll Do - Lead and inspire: Manage and motivate a team of bakers, pastry chefs, and baristas, fostering a collaborative and supportive environment. - Oversee bakery production: Plan and manage daily production schedules to meet customer demand and ensure efficient use of resources. This includes: - Managing ingredient inventory and ordering supplies. - Monitoring production quality and consistency. - Implementing and maintaining strict hygiene and food safety standards. - Delight customers: Manage customer cake and catering orders, ensuring personalized service and timely delivery. This includes: Consulting with customers to discuss design, flavours, and special requests. - Processing orders and managing order fulfilment. - Addressing customer inquiries and ensuring complete satisfaction. - Manage the cafe experience: Oversee the daily operations of the cafe, ensuring efficient workflow, excellent customer service, and a welcoming atmosphere. This includes: - Managing cafe staff schedules and training. - Maintaining optimal stock levels of raw ingredients, pastries, and other cafe supplies. - Upholding the specialty coffee standards of preparation. - Champion health and safety: Ensure compliance with all relevant health and safety regulations, maintaining a safe and hygienic environment for both staff and customers. This includes: - Conducting regular risk assessments and implementing necessary safety measures. - Ensuring all staff are trained in food safety and hygiene practices. - Maintaining accurate records and documentation. - Deputize for the General Manager: Assume responsibility for the overall operation of the bakery, café and catering in the General Manager's absence. - Optimize operations: Analyse sales data and customer feedback to identify areas for improvement and implement strategies to enhance efficiency and profitability across the bakery and cafe. - Maintain visual appeal: Ensure the bakery and cafe maintain a visually appealing and inviting atmosphere, with attractive displays and impeccable cleanliness. What you'll bring - Proven experience as a Bakery Manager, Cafe Manager, or in a similar leadership role within a bakery or cafe environment. - A passion for French pastry and a good understanding of baking techniques and ingredients. - Knowledge and appreciation of specialty coffee, with experience in managing a cafe environment. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong leadership and communication skills to effectively manage and motivate a team. - A customer-centric approach and a commitment to providing outstanding service. - A thorough understanding of health and safety regulations and best practices in a food service environment. A self-starter mentality with the ability to take initiative, work independently, and solve problems effectively. In return - Join a dedicated team: Become part of a passionate and supportive team that takes pride in delivering exceptional quality and service. - Competitive salary and holidays: Receive a competitive salary plus bonus and 28 days of holiday to enjoy your time off. - Amazing staff meals: Enjoy delicious staff meals prepared with the same care and attention as our customer offerings. - Central location: Work in a vibrant and easily accessible central London location. - Company pension: Benefit from a company pension scheme to support your future financial security. - Cycle to work scheme: Take advantage of our cycle to work scheme to save money and stay healthy.

We are seeking an experienced and passionate General Manager to oversee operations at our fish restaurant. The ideal candidate will ensure excellent customer service, manage daily operations, and drive profitability while maintaining a high standard of quality and sustainability in seafood offerings. Key Responsibilities: Operational Management: Supervise day-to-day restaurant operations, ensuring smooth service flow. Maintain food safety, hygiene, and quality standards. Oversee kitchen and front-of-house teams to ensure consistency and efficiency. Team Leadership and Training: Recruit, train, and motivate staff to deliver exceptional customer service. Manage scheduling, performance reviews, and conflict resolution. Customer Experience: Address customer feedback and complaints promptly and professionally. Ensure an inviting atmosphere and maintain high service standards. Inventory and Cost Control: Manage inventory, ordering, and supplier relationships to ensure fresh, high-quality seafood. Monitor food and labor costs to maximize profitability.

Job Title: Bar Supervisor Location: The New Explorer Salary: Competitive + Benefits Hours: [Full-time/Part-time] About Us At Greene King, we pride ourselves on creating memorable experiences for our guests. With a legacy of exceptional hospitality, we are seeking a passionate and driven Bar Supervisor to join our team. The Role As a Bar Supervisor, you’ll play a key role in the daily operation of the bar. Your responsibilities will include: • Leading and motivating the bar team to deliver outstanding customer service. • Supporting the management team with staff training and development. • Ensuring smooth day-to-day running of the bar, including stock management and cash handling. • Maintaining high standards of cleanliness and compliance with health and safety regulations. What We’re Looking For We’re looking for someone with: • Previous experience in a bar or hospitality role. • Leadership skills with the ability to inspire a team. • Strong communication and organizational skills. • A passion for delivering great service and creating a positive atmosphere. What’s in It for You? We believe in rewarding our team’s hard work. You’ll enjoy: • Competitive pay & benefits • 33% discount across all Greene King pubs and restaurants. • Opportunities for career progression through our training programs. • Access to our employee assistance program for well-being support. • Flexible scheduling to suit your needs. Join Us Ready to take the next step in your hospitality career? Apply now to become a Bar Supervisor at Greene King and be part of a team where your passion and skills will be valued. Greene King is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Introduction You’re a person who’s good with people and you’ve got ambitions for your career. Here’s an opportunity not to miss. This is a job where with every passing day you get to learn and grow as a leader, And if you impress, the role’s the perfect stepping stone to a General Manager position in our expanding UK business. We’ll task you with directing and supervising the team in the fast-paced setting of a Pizza Hut Delivery operation. The biggest part of the role is motivating the team to turn the orders around, keep the customers happy and maximise those all important profits. The Ideal Candidate Here’s what we’re looking for Proven experience within a fast paced customer service setting. Experience of coaching, supporting or supervising team members/peers. Excellent IT, communication, planning, organising and time management skills. High standards and pride in your work. Eligibility to live and work in the UK. About The Company Life Unboxed at Pizza Hut Life Unboxed is our promise to our people. At Pizza Hut Delivery you can make friends, have fun and become your best. You can look forward to world class training and a culture that celebrates achievements. There’s also plenty of potential to progress your career – the next step is General Manager and then there’s further to climb if you’re ambitious.

Are you an experienced and passionate leader in the hospitality industry? FIGO Leyton celebrated Italian restaurant known for its authentic cuisine and exceptional service are looking for a talented Restaurant Manager to join our team. Key Responsibilities: Oversee daily restaurant operations to ensure smooth and efficient service. Lead, train, and motivate staff to deliver outstanding customer experiences. Ensure compliance with health and safety regulations. Address customer inquiries and resolve any issues to maintain high satisfaction levels. Develop and implement strategies to improve guest services and restaurant profitability. Requirements: At least 3 years of experience in a similar role within the hospitality industry. Proven track record of delivering excellent customer service. Strong leadership and team management skills. Exceptional communication and problem-solving abilities. Ability to thrive in a fast-paced environment and handle high-pressure situations. Flexibility to work evenings, weekends, and holidays. A passion for Italian cuisine and culture is a plus. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant and dynamic environment. Career growth and development opportunities. Be part of a team dedicated to excellence and creating unforgettable dining experiences. If you are a motivated and enthusiastic professional with a love for hospitality, we would love to hear from you!

Dispensary Manager Overview: We are seeking a highly organized and experienced Dispensary Manager to oversee the daily operations of our dispensary. The Dispensary Manager will be responsible for managing staff, ensuring compliance with regulations, maintaining inventory, and providing exceptional customer service. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for the pharmacy industry. Responsibilities: - Manage all aspects of the dispensary's operations, including inventory management, staff scheduling, and customer service - Ensure compliance with all local and NHS regulations - Train and supervise dispensary staff to provide exceptional customer service and maintain a safe and welcoming environment - Monitor inventory levels and coordinate with suppliers to ensure adequate stock - Implement effective sales strategies to maximize revenue and meet sales targets - Maintain accurate records of sales, inventory, and customer information - Stay up-to-date with industry trends, regulations, and best practices - Skills: - Strong administrative skills with the ability to multitask and prioritize tasks effectively - Bilingual proficiency (preferred) to effectively communicate with diverse customers - Proven ability to manage a team and foster a positive work environment - Excellent organizational skills with meticulous attention to detail - Strong leadership abilities to motivate and inspire staff members - Effective communication skills both verbal and written - Exceptional time management skills to meet deadlines and manage competing priorities - Proficient phone etiquette for handling customer inquiries - Previous experience in retail pharmacy (preferred) - Multilingual abilities (preferred) to cater to a diverse customer base - We offer competitive compensation based on experience. - If you are passionate about the pharmacy industry and possess the necessary skills to excel in this role, we encourage you to apply. Please submit your resume highlighting relevant experience.

Assistant Manager - £30k+ pa (depending on experience), no weekend or evening working At Abokado we prepare delicious and nutritious meals including fresh salads, rice bowls, sushi, breakfast and organic coffee for our wonderful customers in locations in central London. What we offer: £30k+ pa (depending on experience) Mon-Fri only (no weekend or evening working) FT opportunity Guaranteed hours - 45hrs (no minimum hours contracts) Monthly salary payment Excellent training and environment Free delicious meals while on shift 50% off Abokado at all locations 28 days holiday (including bank holidays) Pension Great career prospects, opportunity to progress to GM (up to £40k pa salary) What we’re looking for: An experienced Assistant Manager who leads by example and never compromises on quality. You will work with the General Manager to drive the right behaviours which will lead to results. You’ll be hungry to prove yourself and assist the General Manager to drive sales. You’ll motivate your team to deliver quality and service for each and every customer, championing food safety and assisting in controlling cost. You’ll inspire your team to do the right thing every time because they will see you working with them shoulder to shoulder (this is a hands-on role!). You’ll also be on top of the day-to-day, too. It’s about maintaining a consistent and quality experience to customers. Delivering the highest standards, achieving ambitious targets and guiding your team so they can deliver each and every time. We're looking for someone with: Assistant Manager experience of 1 years + in a branded QSR environment Excellent customer service skills Proven track record of developing teams Excellent communication skills The ambition to grow The desire to make every customer leave happier than they arrive Energy and get it done attitude Positive attitude and high energy Reliability and punctuality Hard work and great team player Willingness to learn High standards and accuracy Happy with early starts - 6am is typical To apply: Please send your CV and a few words introducing yourself and why you want to join the Abokado family. We will then carry out a phone interview and if successful invite you to a trial the following day. If your trial is successful you’ll be offered a role and you can join immediately!

Are you an experienced Head Waiter/Waitress eager to advance your career? Bodean's BBQ is seeking passionate and dedicated Restaurant Supervisors to join our team in North London. Why Join Us? Competitive Pay: We offer excellent rates of pay to reward your hard work and dedication. Comprehensive Training: We provide extensive training to help you excel in managing our fast-paced, vibrant venues. What We're Looking For: Full-Time Availability: The role requires flexible working hours, including weekends. Versatility: You’ll be required to step up as a supervisor when needed and work as a waiter/waitress during other times, ensuring smooth operations and top-notch service. Customer-service oriented: A genuine passion for delivering exceptional guest service is essential. Resilience and Positivity: You should be able to maintain a positive outlook and high performance even in challenging situations. Team Collaboration and Independence: You'll work alongside our team of managers and in-house trainers but should also be comfortable working independently after training. What Makes You Stand Out: Passion for BBQ: We are a BBQ Smokehouse, so a love for all things meat and legendary American hospitality is a must. How to Apply: If you're excited about this opportunity, get in touch with us. We are looking forward meeting you!

We are looking for a passionate and motivated Supervisor to work along side the Manager with the day-to-day running of the F&B operation at Camden Market, ensure the smooth delivery of services and create an exceptional and memorable food and beverage experience for our guests. With many exciting opportunities for growth and development, we invite you to make your impact by joining our team today! What will this role look like: ·You will be responsible for the smooth running of the daily tasks ·You will deliver a memorable experience for our guests, assisting them with menu choices in an informative and enthusiastic way ·You will ensure quality standards with respect to food, beverage and customer service are consistent and delivered daily ·You will be confident in and control cash handling and cash up procedures in line with policies and procedure ·Proficiently up sell and encourage other team members to do the same at every opportunity ·Support management with stock takes, organisation and counting ·You will contribute to ideas and initiatives to develop our quality of service and increase revenue ·Support with training of new team members Benefits: • daily and monthly bonus schemes • free meal whilst on duty • full time with flexible hours • recommend a friend scheme • company events • promotion programme • starting salary from £12.5 per hour (Bonus and tips scheme on top)

Supervise and train front-of-house staff to uphold high service standards. Manage daily floor operations, ensuring exceptional customer service and efficient workflows. Collaborate with kitchen staff to ensure timely food delivery. Monitor inventory levels and manage stock to maintain uninterrupted service. Assist with staff scheduling and ensure adequate coverage during peak times and special events. Enforce hygiene, safety, and health protocols by ensuring compliance with all procedures. Regularly report to the Restaurant Manager on floor performance and address any operational concerns.

Customer Service Daily planning Ordering Food Preparation Stock Control H&S

We are seeking an experienced, motivated, and results-driven Restaurant Manager to lead and oversee all aspects of our new opening of restaurant operations at YOGI’S.As the Restaurant Manager, you will be responsible for managing day-to-day operations, ensuring exceptional customer service, maintaining profitability, and fostering a positive team environment. You will lead by example, training and supporting staff, while also managing key functions such as sales, cash flow, marketing, supplier relations, and stock management.

Key Responsibilities Oversee daily operations, including opening and closing procedures, ensuring efficient service. Collaborate with the kitchen team to maintain and enhance the menu items. Address customer enquiries, concerns, and feedback promptly and professionally. Ensure compliance with health, safety, and cleanliness standards to uphold regulatory requirements. Monitor food presentation and flavour to maintain quality standards. Manage inventory, conduct regular stock checks, and coordinate with suppliers to maintain optimal stock levels. Train floor staff and monitor their performance to ensure customer service.

Great teams require strong leadership and the security that comes with an organised, fair and predictable management environment. Mamuśka! Polish Kitchen and Bar has a great team, an amazing location, a kitchen that can cook circles around anyone in the area, a fabulous cocktail selection, solid financial backing and a senior management team that is communicative, supportive, professional and fun! The one element we are missing is a General Manager that can lead on Operations and help us secure our regained reputation for fast, friendly and professional service while making sure the trickier aspects to operating a 250-cover venue are handled, keeping the MD free to secure new locations. We require a mature professional who can tighten up the operation, control labour costs and move the business forward. Requirements: Proven track record managing large teams (from the front, hands-on), financial acumen, great people skills and customer service ethos, superior training ability and ability to push multiple initiatives forward within an agreed timeframe. Rewards: Great earnings including a set agreed percentage of service charge, bonuses for hitting realistic targets, loads of support from above and below, clear direction and career advancement are all on offer as you share in the thrill of opening new markets, product lines and locations!

The Narborough Store Limited Located in Kings Lynn is looking for a efficient "Shop Supervisor" who will be responsible for overseeing the day-to-day operations of the retail shop, ensuring smooth functioning, excellent customer service, and achievement of sales targets. · Supervise and lead a team of retail staff, including sales associates and cashiers. · Schedule and assign tasks to team members, ensuring optimal staffing levels at all times. · Set sales targets and performance goals for the team and monitor their achievement. · Oversee inventory levels and ensure proper stock management. · Maintain cleanliness and organization of the shop floor, including merchandise displays and signage. · Monitor equipment and facilities for maintenance issues and coordinate repairs as needed.

Join our Bar Team and be part of an exclusive and hidden gem in the city. Our restaurant is renowned for its high-profile clientele, attracting VIP guests from all over the world. However, our secret is that we treat every guest like the VIP they truly are. As our bar team you will play a crucial role in ensuring that each and every guest receives the warmest welcome possible. You will work alongside a small and dedicated team, upholding exceptional service standards and creating memorable experiences for our guests. To excel in this role, we are looking for individuals with previous experience in a similar environment, a genuine passion for hospitality, and excellent communication skills. Your engaging personality and exceptional grooming will contribute to the overall ambiance of our restaurant. Working under pressure is second nature to you, and you have a strong commitment to following health and safety standards. Night shifts are required, but the rewards are well worth it. Essential requirements for this role include excellent oral and written communication skills in fluent English, with additional languages being a bonus. We value premium customer service and hospitality experience, as well as highly developed interpersonal skills. Your ability to maintain composure and diplomacy at all times is essential. In return for your hard work and dedication, we offer a vast range of learning and development opportunities, providing you with an excellent chance to progress your career. You will also enjoy 28 days of holiday pay and a bonus scheme. If you are looking for a fulfilling role in a prestigious and hidden gem of a restaurant, apply now and embark on an exciting career journey with us!

Oversee and train front-of-house staff to maintain excellent service standards. Coordinate daily floor activities, ensuring smooth operations and outstanding customer service. Work closely with kitchen staff to guarantee prompt food delivery. Track inventory and manage stock levels to ensure seamless service. Support staff scheduling and provide adequate coverage during busy periods and events. Ensure compliance with hygiene, safety, and health standards by enforcing established procedures. Provide regular updates to the Restaurant Manager on floor operations and address any arising issues.

A retail supervisor's role can vary greatly depending on the store and its products. However, their main job is to oversee staff and store operations. Their responsibilities may include delegating tasks, managing employees, handling customer complaints, overseeing inventory and maintaining the store's visual appeal. They are the bridge between the store’s employees and management, ensuring a smooth operation. Below is a list of common responsibilities for a retail supervisor. Delegate tasks As a retail supervisor, part of your duty is to assign tasks to retail staff. This involves coordinating schedules, ensuring that each employee knows their role and monitoring their performance. Customer service supervision In retail, satisfying customers is paramount. Retail supervisors play a crucial role in this by using their customer service skills to resolve customer complaints and answer queries. Managing inventory Part of your responsibilities as a retail supervisor will include tracking inventory, ensuring the store is well-stocked and managing product orders. Visual merchandising Maintaining the store’s visual appeal is essential in retail. As a supervisor, you'll need to ensure that displays are attractive and that they change regularly to promote different products and offers.