Customer service supervisor jobs in SouthallCreate job alerts

About the job Job Description Being a role model to ensure the exceptional DO & CO quality is delivered on time at Heathrow Airport with maximum efficiency in accordance with customer requirements Controlling all daily activities such as pick up times, flight coordinator log sheet, check sheets and delivery notes are checked and updated Preparing adequate handover to crew by submitting all paperwork (delivery notes) brief on menu changes, SPML’s requests etc. Controlling the truck after offloading, matching amount of loaded and offloaded carts Ensuring final checking of correct packing, by sealing trolleys prior to leaving site Working closely with Transport and Dispatch department to ensure smooth and efficient delivery of goods to aircrafts Representing DO & CO on a daily basis with all external/ internal communication with our customers. You will be communicating and working closely with crew members on aircrafts to confirm all delivered goods are correct Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated Providing reports on productivity and other performance indicators to management Driving success by proactively managing team performance, provide development and succession planning opportunities Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications A valid full UK driving license is essential for this position, particularly for operating manual vehicles. Strong customer service skills, dedication to excellence, and strong work ethic. Strong organizational, analytical, and communication skills required. Excellent time management and attention to detail skills required. Strong problem solving skills and ability to handle multiple tasks. Confident working in a team Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays. Right to work in the UK Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Shift pattern: 17:00 - 23:00 Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Event Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Floor Manager (Restaurant): Qualifications: • Degree/Diploma in Hospitality Management • Food Hygiene Training: o Level 1 Food Safety Awareness o Level 2 Food Hygiene and Safety o Level 3 Supervising Food of Safety Skills: • Have knowledge of personal hygiene, food hygiene and food safety, food handling, sanitation, and safety precautions • Implement and ensure compliance with all relevant food and health and safety policies and procedures • Proven ability to work under pressure with excellent customer service skills and an eye for attention to detail • Outstanding interpersonal and communication skills • Outstanding leadership and people management skills • Have the ability to train, coach and inspire team members • Excellent organizational, multitasking, and problem-solving skills • Excellent interpersonal skills • Must be punctual and reliable with time management ability • Basic literacy and numeracy skills • Available to work extended hours when required • Passion for food and customer service Experience: • Experience of managing a fast-food takeaway kitchen

Location: The Greyhound Kew, Kew, London Start Date: 25/07/2025 Salary: Competitive, based on experience About Us: The Greyhound Kew is a beloved local pub embarking an exciting new chapter. Situated in the heart of Kew, we’re committed to creating a warm, welcoming space that blends traditional charm with a fresh new energy. We are looking for a passionate, hands-on Pub Manager to join us at this pivotal time and help lead the business into its next chapter. The Role: As the Manager of The Greyhound Kew, you’ll be the face of the pub. You'll be responsible for day-to-day operations, building a strong and motivated team, and delivering an outstanding experience for every customer. You should have a genuine love for hospitality, be confident running a busy service, and take pride in running a venue that feels like a true part of the community. Key Responsibilities: Oversee all aspects of daily pub operations Help recruit, train, and manage a dynamic front-of-house and bar team Ensure high standards of customer service, cleanliness, and compliance Manage stock levels, ordering, and supplier relationships Work closely with ownership on events, promotions, and strategy Lead with passion, positivity, and professionalism Requirements: Previous management experience in pubs, bars, or hospitality settings A genuine love for hospitality and creating memorable customer experiences Must be local to Kew or surrounding areas Strong leadership and people-management skills Excellent communication and organisational abilities Personal licence holder Why Join Us? Be part of an exciting pub transformation from the ground up Opportunity to shape the culture and success of the venue Supportive and enthusiastic ownership Competitive pay and room for future growth

About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Yiewsley Food Centre, a growing and customer-focused retail business, is seeking a dedicated and results-driven Shop Manager to lead daily store operations and drive continued business growth. This is a fantastic opportunity for an experienced retail professional to take the next step in their career with a dynamic and supportive team. Key Responsibilities: Oversee end-to-end store operations, ensuring efficiency and compliance Lead, manage, and motivate the team to achieve sales and service goals Create shift schedules, delegate tasks, and monitor team performance Maintain high standards of customer service and handle escalated issues Manage stock levels, ordering, inventory, and merchandising Analyse sales trends and implement action plans to drive revenue Ensure store presentation, hygiene, and safety standards are consistently met Collaborate with senior management on strategic planning and improvements Recruit, train, and develop staff to uphold company values and performance standards Produce operational and financial reports as required Requirements: Minimum 3 years of experience in a retail management or senior supervisory role Strong leadership, communication, and team-building skills Proven ability to manage operations and meet KPIs Excellent problem-solving and decision-making abilities Good understanding of retail compliance, stock control, and health & safety Proficiency in Microsoft Office and basic financial reporting Ability to work flexible hours, including weekends and holidays Hour: 37.5 Hours per/week If you are a experienced Shop manager (Retail) and looking for a dynamic and fast-paced working environment and are ready to take on a new challenge, we want to hear from you! To apply, please submit your CV outlining your relevant experience and qualifications.

Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.

Restaurant Manager, runs the day-to-day operations of a dining establishment. Their duties include managing the staff and operations, providing excellent customer service, ensuring staff are safe and that all food safety procedures are followed according to regulations. Having a keen attention to detail and being able to prioritise tasks are some of the key qualities required for a Restaurant Manager.

About the job Job Description Supporting Quality Manager in the daily running of the office and conducting daily goods-in task as outlined by the QA Supervisor and the Manager Carrying out Hygiene Audits as well as carrying out daily, weekly, and monthly GMP Audits, raising non-conformances and following up the Non-conformances Implementing and monitoring PRP, OPRP and HACCP plan for the entire operations, report deviations and take corrective actions. Performing verification of all HACCP paperwork ensuring it is kept up to date Monitoring of CCP's and temperature records Overseeing maintaining of the traceability systems Supporting Airline Specific verification checks in the flight assembly area, dry stores area as well as in-bound area Preparing samples for finished product microbiological testing and taste Overseeing & checking all chillers and dry stores within the production and warehouse, this includes, FIFO, batch codes, expiry dates, allergen segregation. Performing verification checks of team members personal hygiene of the members in the high risk as well as high care areas Providing regular Quality Assurance reports to enable corrective actions as appropriate and to illustrate the effectiveness of the company's food safety and food quality control measures Training and developing production staff on food safety and food quality to equip them to maintain food safety standards within the Operations Department Investigating customer complaints and submit detailed reports to QA Supervisors and QA Manager Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Role model ability, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting. English – excellent (written & spoken) Meticulous attention to detail and precise record keeping skills Ability to influence different departments to suggest, implement and track more efficient processes Build strong relationships with other departments including operational departments to integrate with and understand the true bases of efficiency and unit synergies You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Confident and flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £28,000.00 per year Fixed Term (12-months) - night shift Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Urban Rose Beauty Chiswick are looking for a full time or part time Nail tech to join our team! This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! We are currently looking for a full- time or part - time nail tech specialising in manicures and pedicures, to become part of our passionate and dedicated team. About the position Your responsibilities and the qualities we're looking for. As a nail Technician you’ll play a crucial role in providing exceptional nail treatments and services to our clients. Provide luxury manicures & pedicure and nail treatments. Apply CND Shellac and other high-quality nail polish brands. Hand and Foot Massage Client Consultations: Create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest salon products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full body massage. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 2 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A small, friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on Margaret Dabbs London Manicure & Pedicure protocols and Product training Increase in holiday entitlement with longevity Commission on all retail products sold and treatments performed Company pension scheme Staff discount on products and treatments Employee referral scheme

Overall, Job Purpose: To provide multidisciplinary service to all users to help in the smooth and efficient running of all sections within the lab to ensure safe, rapid, timely and accurate reporting of results. Investigation and analysis of samples for Haematology, and Biochemistry. The post holder will be required to work within any section of the department including core and On Call hours as required. Main Duties: To include, but not be restricted to, the following duties: 1. Participate in all areas of laboratory bench work, whilst adhering to standard operating procedures and participating in their regular review and update. 2. Perform Haematology, and other related tests accurately and efficiently. 3. Perform Biochemistry, Immunoassay tests and other related tests accurately and efficiently. 4. Perform/ monitor quality control program. 5. Assist in stock control. 6. Be aware of current advances and appraise new techniques. 7. Evaluate results for credibility and inform the Pathology Manager, Consultant Pathologist and / or the requesting clinician of any notifiable abnormalities. 8. Rotate through sections of the laboratory on a regular basis to maintain multidisciplinary skills for ‘On-Call’. 9. Communicate patients’ results and answer enquiries from health care professionals providing information regarding appropriate investigations required and explanation of results, within departmental guidelines and professional code of conduct. 10. Interpret clinical information and use scientific knowledge to process specimens for appropriate tests, seeking advice from senior staff and clinicians when necessary. 11. Operate and maintain all analytical equipment in the department. 12. Evaluate and monitor the accuracy and precision of laboratory investigations using appropriate quality control procedures. 13. Interpret complex scientific data and enter test results on pathology computer system. 14. Check reports for further action by clinical staff. 15. Authorise reports as delegated within departmental policy. 16. To assist when required in the preparation of documentation for UKAS (ISO) accreditation. 17. Able to solve complex problems within work area, but advise both clinicians and Manager of any clinical and managerial issues Training and Education 1. Multidisciplinary Training as required 2. To maintain own personal development and attend departmental meetings as required. 3. To maintain registration with the HCPC, including a personal development portfolio as proof of competence to practice. 4. To take an active interest in and keep abreast of developments in all disciplines. GENERAL DUTIES To become familiar with the day-to-day organisation of the Laboratory as it affects your work. You should be aware of the functions of the members of staff in the Laboratory as they affect your work. To attend laboratory meetings as required. To undertake such work as you are assigned in a careful and efficient way and in compliance with current quality standards, regulatory requirements and the Lifenity Quality Management System. To communicate in a friendly, helpful and non-prejudicial manner in your dealings with staff, clients and / or customers as you will be regarded as a representative of your Laboratory as well as the Company, and you should behave accordingly. Matters regarding patients are confidential and must not be discussed except in the course of your duties. You will be expected to sign an undertaking to observe all patient and Company confidentiality. To be aware of and abide by the rules and codes of the Laboratory. This includes all core HR policies such as absence reporting, requesting of annual leave, and is particularly important in the case of Health and Safety and Fire procedures. To behave in a professional manner and co-operate with all other members of staff at all times. You will be trained for the work you are expected to do. Do not attempt any work unless you have been signed off as competent to do so. These competencies must be maintained and reviewed. You should communicate any difficulties, problems, accidents or incidents affecting the department as soon as possible to a section leader/manager.

Supervise and support the daily activities of the sales team to ensure targets are met. Monitor sales performance and provide coaching, feedback, and training to team members. Assist in setting sales goals, quotas, and KPIs in coordination with management. Handle key customer accounts and maintain strong business relationships. Oversee order processing, pricing, and inventory coordination to ensure smooth sales operations. Resolve customer complaints or issues promptly and professionally. Track market trends and competitor activity to identify sales opportunities. Generate regular sales reports and present performance updates to management. Support recruitment and onboarding of new sales staff as needed. Ensure the team adheres to company policies, procedures, and quality standards. Collaborate with marketing and logistics departments to align strategies and campaigns. Promote a positive team environment focused on service excellence and growth.

Your role as Supervisor is to oversee the action - keeping the energy high, the service flowing and the guests happy. You’ll still be out on the front lines, serving customers and working the bar, but you’ll have one eye on the team too. By passing on your wisdom and experience, you’ll play a key role in keeping our service levels high. At the Sun, we take real pride in the premium quality of our products, and you’ll feel that same sense of pride when you see our customers having a brilliant time. You’ll feel it too when you help to train staff newcomers – and see them flourish under your guidance. Team spirit is vital, and it really is you and the team that set the mood of the pub. That’s why it’s important for us to have the right personalities behind the bar. So, while it would be great if you have previous experience of a similar role, we’re more interested in the character and personality you can bring to the pub.

We are hiring !! Join us to be a part of globally recognized brand in luxury real estate. Danube properties is one of the leading real estate developers in the UAE , known for delivering exceptional quality and luxury living experiences. As we expand our international footprint, we are looking to build a high-performing sales team in our London office to cater to our growing global clientele. Positions: Sales Manager / Assistant Sales Manager Location: London Key Responsibilities: Build and nurture strong relationships with HNWIs, investors, a premium network of real estate brokers and channel sales partners across the UK. Drive high-quality lead generation efforts, focusing on qualified prospects within the luxury real estate market. Oversee and ensure the prompt registration and accurate tracking of all client inquiries. Consistently achieve and maintain a high sales conversion rate through effective engagement and closing strategies. Regularly assess and refine the sales approach; implement data-driven, target-oriented strategies to maximize performance. Be fully accountable for meeting and exceeding sales objectives and revenue targets for the group. Ensure all sales transactions are executed in strict accordance with company policies and procedures. Adhere to all legal, regulatory, and compliance requirements throughout the sales process. Develop, manage, and retain strong client relationships—ensuring both new client acquisition and long-term customer loyalty. Build a loyal client base through consistent service, relationship management, and personalized engagement. Address and resolve client concerns promptly; identify issues, propose solutions, and follow up to ensure resolution and client satisfaction. Support administrative aspects of the sales process, including contract registration, termination procedures, invoicing, and timely collection of payments. Stay updated on the latest industry trends, product launches, and market regulations to provide informed recommendations to clients. Desired skills and abilities: Proven experience in luxury real estate sales, preferably with a focus on Dubai/UAE market. Strong sales acumen with the ability to close high-value deals. Excellent written and verbal communications skills. Ability to thrive in a fast-paced, target-driven environment. Preferred Qualifications: Proven experience in luxury or international real estate. Prior exposure to Dubai real estate market is highly preferred. Bachelor’s/Masters degree in Business, Marketing, Real Estate, or a related field. If you're passionate about luxury real estate and have what it takes to excel in a high-performance sales environment we would love to hear from you.