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CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £31,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £8,000 to £10,000pa (uncapped) Total package between £39kpa and £ £42kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
Deputy General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Deputy General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Nest is a brand new bar and kitchen serving some of London’s best cocktails right next to Spitalfields Market and Liverpool Street Station. Open till late offering a vibrant atmosphere, full dining menu with craft beers and delicious cocktails served by an experienced team of mixologists. Pulsating with energy, NEST is the ideal spot to meet with colleagues, clients and friends alike. With an electric atmosphere, expansive space and top-quality cocktails, it is the go-to drinking destination for any and every occasion. The Role: As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: - "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own - Be cool, calm and collected, manage pressure with ease, nothing can phase you - You’re not precious. We leave our egos at the door and help get stuff done - Must have minimum 2 years’ experience as a manager depending on the property being looked at - Solid communication and organisational skills, be approachable - Superb customer & floor service skills - Strong all-round business knowledge from financials to customer satisfaction - An entrepreneurial flare - Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun - Personal License holder beneficial What's in it for me: - A competitive salary & bonus scheme - Training and development - Career progression and promotion opportunities with regular new openings around the corner - Get out and about, you automatically get discounts across all our pubs, bars and restaurants - The opportunity to make strategic decisions within your business – take ownership and Be Fearless - Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere - 28 days holiday - Goes without saying, but we’ll feed you during your shift - Employee Assistance Programme (EAP) - Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral - Access your Wages anytime through Wagestream - Birthdays are for celebrating, so have the day off on us - Cycle to work scheme
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced supervisor or team leader looking for their next step, we offer all of our supervisors a training programme that can get you to Assistant Manager level within 6 months. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Advanced management training sessions in service, atmosphere management, financials and hospitality standards. · Uniform provided. · Excellent tronc renumeration. · Ever changing offering with premium products. WHAT WILL I BE DOING? As a key player in the management team, you will assist the management team in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Sometimes opening or closing the business. We will teach you the semantics of operating a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE · Design My Night / Collins – reservations / events · Access – tills / ordering / stock management · S4 Labour – Labour / payroll / HR · CPL - Training · We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? · 48h per week. · Salary up to £16.5 per hour 5 things we ask from everyone · Be nice · Tell the truth · Do what you say you are going to do · Be available · Say hello and goodbye
Simple Health Kitchen – General Menager WHO WE ARE: We are the new and progressive generation of hospitality encouraging self motivated and highly ambitious individuals. We promote healthy living through delivering our delicious, healthy and balanced food to our customers. Simple Health Kitchen desires to inspire more sustainable and healthy lifestyles by improving the high street food industry and therefore the perception of people about healthy eating. Introducing guilt-free delicious dishes, which are simple, nutritious and positively enhance people’s mind, body and soul. Founded in 2015 by rugby player and fitness professional Bradley Hill, the company is the longest standing health food business in London. Having 4 sites throughout London and an array of delivery hubs allowing us to deliver our healthy product throughout London. The company holds great opportunities to be able to develop ambitious individuals to have a very successful career in hospitality. We have a variety of business operations, some run Monday to Friday 8am-3pm, some 8am -9pm and we even have a 7 days operation. Locations include Baker street, Bank & Fleet street. WHAT WE ARE LOOKING FOR: We are looking for like-minded people to join us in brightening up people’s days at Simple Health Kitchen. We are looking for people who are available throughout the week for Breakfast, Lunch and Dinner. Fully flexible candidates are preferred. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a GM, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to lead and motivate your team, alongside the Operations manager, to achieve the business goals set out by your Head of Operations Manager. We are looking for someone who is hungry to grow and have a high drive for success. It’s a fast pace but we have lots of fun along the way.
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Ready to step into an amazing career? Join us in a leading role as Wholesale Manager. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. What you will do: You will have full accountability for delivering the budgeted commercial trading objectives for a portfolio of Wholesale accounts and delivering against New Business /growth opportunities across the wider Wholesale market. Build relationships and drive growth through trading strategy. Organise, direct and co-ordinate the operations of major retail and wholesale establishments in order to maximise business performance and meet financial goals. Appoints staff, assigns tasks and monitors and reviews staff performance. Liaises with other staff to provide information about merchandise, special promotions etc. to customers. Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently. Ensures customer complaints and queries regarding sales and service are appropriately handled. Authorises payment for supplies received and decides on vending price, discount rates and credit terms. Examines quality of merchandise and ensures that effective use is made of advertising and display facilities. Identifying and maximising the wholesales opportunities to meet and exceed sales targets. Taking ownership & full responsibility for the performance of a wholesale & team. Delegate tasks and solve problems swiftly, monitors and reviews staff performance. Liaises with other staff and Manager to provide information about wholesale items. What You Will Need to Have: A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store Willingness to work on weekend A customer-focused manner, remaining level-headed in any situation The ability to effectively delegate tasks and motivate a team To have management experience in business To be confident working in a team, approachable and friendly to colleagues and customers Willingness to commit to long-term career growth and professional developments Critical thinking and problem-solving skills Ability to work under pressure, Strong sense of integrity Open-minded and collaborative What You’ll Get in Return · Working with us is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. · Competitive remuneration package of £39000 and paid holidays · Permanent job · Training and ongoing continuous professional developments. Once your application has been reviewed if it matches to the requirements of the role we will get in touch to chat about your application. The process will include a telephone interview. We look forward to receiving your application.
We have a fantastic and exciting position for a dynamic, driven and enthusiastic Assistant Manager to join our restaurant. At Coqfighter we are passionate about food and are determined to serve the best chicken in London and beyond! What we are looking for: - To be passionate about great food, quality service and hospitality. - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the Front of House - Ensure the training and knowledge are kept to standard and team efficiency is high - Have a great knowledge of a busy service in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. - Assist the manager in overseeing daily restaurant operations - Manage inventory and order supplies as needed - Provide excellent customer service and address customer concerns or complaints - Assist in creating and implementing staff schedules - Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability Your Skills: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Excellent leadership and team management skills - Ability to multitask and prioritise tasks effectively - Strong communication and interpersonal skills You can look forward to working with a dedicated team You will receive a competitive salary and 28 days holiday Amazing Staff meal Referral scheme
Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount
Join our team for an unforgettable summer in Liverpool! The Producers of Beyond Van Gogh & Beyond Monet are excited to announce they are looking to fill the following role in Liverpool this summer - ·Assistant General Manager From the 14th July to the 15th August 2025 If this has piqued your interest and you’re passionate about art, enjoy engaging with people and have hospitality experience, we would love to have you on our team! Do You: - · Have a passion for arts & entertainment - · Enjoy engaging with people - · Have experience in hospitality - · Have Leadership experience Role Purpose: - To implement the day-to-day co-ordination and supervision of event staff at Beyond Van Gogh & Beyond Monet at the Liverpool Exhibition Centre. Working with the Operations & General Manager, to ensure a consistent, high standard of excellent customer service delivery and team co-ordination. Duties - Ensure operating procedures and processes are followed for all areas of the exhibition including Health & Safety. - Lead/supervise front line event staff to agreed standards - Staying vigilant & dentifying any Health and Safety issues within the venue and ensuring risks are mitigated. - Have good understanding of and provide visitors with comprehensive information about, the Beyond Van Gogh & Beyond Monet exhibition. - Understanding of the various demographics of visitors and be aware of their needs, particularly those of children, families and those with access needs and get ahead of any potential queries. - Reconciling the sale of merchandise including full stock takes on a weekly basis. - Understanding of all ticket types and ensure guests are welcomed appropriately. - Knowledge of all special sessions i.e. Pilates, Yoga, Paint & Sip, Breath Work. - Troubleshoot devices used to scan entrance tickets as required and report any failed scans or other issues if unresolved to Operations Manager - Monitor staff breaks, punctuality and conduct and escalate to Operations Manager as needed. - Motivating and coaching staff to always provide the best possible customer experience - Deal with any customer objections effectively and in line with exhibition policies. - Ensure upselling targets are achieved - Ensure policies relating to PCI DSS and GDPR compliance as strictly adhered to - Guest feedback to Operations manager to improve guest experience. - To attend meetings as required and effectively communicate information to all relevant personnel. - Promote and comply with legislation on equal opportunities and health and safety both in the delivery of services and the treatment of others. - Identify and undertake training & development, deliver training & development as required to meet personal and business needs. - Undertake any other reasonable duties, commensurate with the level of the post to ensure the smooth running of Beyond Van Gogh & Beyond Monet. Skills Essential: - Ability to work effectively within a management team. - Lead & support with a positive resolution-based mindset using your initiative. Towards visitors, customers and team members. - Strong Interpersonal skills & personable. - Ability to recognise strengths, weaknesses, opportunities and threats within the team and environment to ensure safe & effective positive team dynamics and customer experience. - Ability to provide consistently high levels of customer service under pressure. - Ability to provide consistently strong leadership under pressure. - Problem solving skills. - A continuing interest and knowledge in the visual arts. - Awareness & understanding of Health & Safety procedures & legislation. - Understanding of GDPR and PCI DSS - Front facing customer service management & supervision experience - Experience of leading and motivating a team within a customer facing setting. - Enjoy meeting and interacting with people. - A genuine commitment to the best standards of customer care and guest experience. - A genuine commitment in encouraging the best out of team members. - A flexible and adaptable approach to fulfilling the duties of the post to ensure the smooth running of the exhibition Desirable - Live experience/event team Management. - Familiarity with the Exhibition Centre Liverpool - Familiar with event ticket sales and events team management. - First Aid Training. - Degree in Hospitality or equivalent experience - Previous experience in event management roles for large scale events / hospitality - Experience of venue access control / ticket scanning systems - Experience of using a computerized ticket sales system - Experience of working in a retail setting How To Apply - Specify the role you are applying for. - Attach a CV and cover letter detailing why you’re excited to work with us at the exhibition. - Highlight all your relevant experience using the job description. If you are passionate about hospitality, excited about arts and have a genuine commitment in encouraging the best out of team members, we encourage you to apply for this exciting opportunity! Due to the anticipated high number of applicants, we may close the vacancy earlier than advertised. To avoid dissapointment, we advise candidates to get their applications in to us early. For a copy of the Job Specification and any questions, please contact us. Job Types: Full-time, Part-time, Temporary, Fixed term contract Contract length: 5 weeks Pay: £19.00 per hour Expected hours: 20 – 40 per week Work Location: In person Application deadline: 14/06/2025 Expected start date: 14/07/2025
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards). 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.
Ready to Launch Your Career? Join Angela Mortimer’s Graduate Recruitment Scheme! Are you a graduate with big aspirations? Angela Mortimer is more than just a recruitment agency – we’re a career launchpad. For over 50 years, our London-based team has turned graduates into industry leaders. Your Role as a Graduate Operations Coordinator: - Collaborate with the CEO and senior directors, gaining unparalleled business insight. - Lead feedback meetings, driving meaningful discussions and results. - Conduct impactful research projects, analyse data, and share key findings. - Be the friendly face and voice for candidates and clients, ensuring seamless communication. With a weekly training program led by senior directors, this role is your fast track to career progression. If you’re a recent graduate with a 2:1 degree (or equivalent), strong communication skills, and a professional, confident demeanour, this opportunity is for you. 🚀 Take the first step toward your bright future – APPLY NOW!
Customer Service: Greet customers, answer inquiries, address concerns, and explain available services and turnaround times. Item Inspection: Examine garments for stains, damage, special cleaning instructions, or missing items before processing. Spot Treatment & Pre-Cleaning: Apply appropriate stain-removal techniques and pre-treatments to garments based on fabric type and stain nature. Dry Cleaning Operations: Operate dry cleaning and laundering machines according to set specifications and safety standards. Pressing and Finishing: Iron, press, steam, fold, or hang garments ensuring a professional and wrinkle-free presentation. Quality Control: Conduct final inspections to verify items meet quality standards before customer return or delivery. Inventory & Supplies Management: Monitor and replenish stock of cleaning agents, packaging materials, and chemicals. Machine Maintenance: Perform basic maintenance, inspections, and cleaning of dry cleaning equipment. Administrative Duties: Process payments, prepare invoices, maintain service records, and manage customer item tags. Workflow Management: Organize and prioritize cleaning tasks to ensure efficient operations and on-time delivery. Staff Supervision (if applicable): Train, supervise, and support junior or new employees to uphold service and quality standards.
40ft Brewery is a neighbourhood brewery in Dalston, East London. We brew modern beer serving pubs, restaurants and bars with a core range of beer in keg and small pack. Our onsite taproom pours fresh favourites and limited releases. Job Overview We are a small, driven team looking for a Taproom Manager to join us as we enter what will be our busiest period yet at 40FT Brewery. The candidate will report into our Operations Manager helping to refine and grow the hospitality side of our business. Renumeration £38,000p.a. plus bonus. Reports To Operations Manager. Start Date June 2025 Work Hours The successful candidate can expect an average 48 hours per week, Monday - Sunday. Rotas are prepared two weeks in advance. Responsibilities and Duties Shift Management Bookings Management Customer Service Rota Planning Staff Recruitment & Training Stock Ordering Maintenance & Cleaning Representing the brewery at beer festivals Hit KPI’s (Labour Percentage, GP Percentage & Revenue Targets) Benefits Competitive London Salary Workplace Ethical Pension Scheme Employee Assistance Programme Private Health Care Company Gym Membership Taproom beer allowance 50% discount at all 40ft venues 30% discount at The Dusty Knuckle Bakery Opportunity to learn brewing through Taproom special brews. Please apply before 7th June 2025.
We are looking for an organised, collaborative and business-minded General Manager to join our team and lead on New Earth daily operations, ensuring a positive working environment for everyone we work with. They will share our vision and values as a BESEA theatre company, with a passion to create high calibre productions, opportunities and events. New Earth Theatre has expanded in recent years thanks to the generosity of multiple funding partners, including Arts Council England, Paul Hamlyn Foundation and Esmée Fairbairn Foundation. We have big ambitions with our upcoming Twisted Roots Festival, play commissions and beyond, and the General Manager will be central in ensuring our company operations are robust to deliver on our plans. They will support the NET team and everyone we work with, holding responsibility for financial, HR, office and operational management. They will manage and improve our systems, allowing us to fully take advantage of our company's growth.
Assistant Manager – Founder led business £33,000-£35,000pa PLUS up to 30% KPI based bonus 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for an assistant manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our Assistant Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Assistant Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: • Lead and motivate a diverse team to deliver exceptional service. • Manage all daily operations, including staff scheduling, inventory, and quality control. • Ensure adherence to health and safety regulations. • Guided recruitment, training and development of all team members to reach their full potential. • Monitor financial performance, including sales, costs, and budgets. • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites. • Strong leadership skills with the ability to inspire, motivate and manage your team. • Excellent organisational and communication skills. • A lead from the front mentality with a desire to roll your sleeves up and get involved. • Strong understanding of financials, particularly GP and labour controls • Solid problem-solving skills and being able to keep calm under pressure • Ability to multi-task effectively in a fast paced environment What We Offer: • Competitive salary and benefits. • Quarterly bonus of up to 30% based on achievable KPIs • A supportive and fun work environment. • Opportunities for professional growth and development.
Milan Tyre UK LTD is a well-established retail and wholesale tyre company based in London. We specialize in high-quality car tyres, alloy wheels, and automotive parts. As we expand our operations, we are seeking an experienced Business Support Manager to join our team. This is a fantastic opportunity for a dynamic and driven individual with a solid background in the tyre industry and international trade. Key Responsibilities: - Oversee day-to-day business operations and support the Director in strategic planning and execution. - Manage procurement and stock control to maintain optimal inventory levels of car tyres, alloy wheels, and automotive parts. - Coordinate international import and export activities, including documentation and compliance. - Build and maintain strong relationships with suppliers and logistics partners, both locally and internationally. - Provide high-quality customer service support and resolve client queries efficiently. - Monitor and improve internal processes for efficiency and cost-effectiveness. - Support the finance team with budget tracking, invoicing, and supplier payments. - Maintain accurate records and reports related to stock, orders, and supplier contracts. - Ensure compliance with company policies, industry regulations, and health and safety standards. - Travel to domestic and international suppliers, trade shows, and business meetings as required. Skills & Experience Required: - 3–5 years' experience in a management or senior supervisory role in the tyre industry. - Proven experience in international import and export of tyres and alloy wheels. - Excellent customer service and communication skills. - Strong attention to detail and a commitment to high standards of quality. - Capable of working independently and collaboratively within a team. - Proficient in English and advanced in Arabic. - Full, valid, and clean UK Driver’s License. - Willingness and ability to travel extensively, including overseas. Why Join Us? - Competitive salary package - Opportunity to work in a growing and dynamic business - Friendly and supportive team environment - Career development opportunities within the company Be part of a company that is passionate about quality, customer satisfaction, and international growth. We look forward to hearing from you! How to Apply: Interested candidates are invited to submit their CV and a cover letter explaining their suitability for the role.
The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.
North Lane Sea Food Limited (Trading as a Tom’s Fish Shop) is a well-established takeaway business committed to delivering top-quality food and outstanding customer service. We're currently looking for a Takeaway Manager to join our dynamic team and lead day-to-day operations. Key Duties and Responsibilities: Oversee daily business operations and team activities Develop and implement staff schedules, assign duties, and monitor team performance Supervise, train, and mentor staff members to meet service and productivity goals Track sales, monitor productivity, and adapt business strategies accordingly Handle customer inquiries and resolve complaints to maintain satisfaction Manage inventory, reduce waste, and liaise with suppliers Ensure compliance with food hygiene, health, and safety regulations Support recruitment, onboarding, and development of new staff Prepare and present operational and financial reports Contribute to business growth through new products and market strategies Skills & Experience Required: Minimum 3 years’ experience in a similar supervisory or managerial role Strong leadership and multitasking skills Excellent communication and customer service abilities Good knowledge of Microsoft Office and basic financial practices Familiarity with UK food hygiene and safety standards Proven ability to manage teams and drive performance under pressure Working Hours: 37.5 hours per week Are you a skilled Kitchen Manager looking for a dynamic and exciting working environment and ready to take on a new challenge? Then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.
Job Title: General Manager Objective: The General Manager is responsible for delivering the successful day to day running of Ballerz in his/her assigned location, ensuring that the business and team is operated to high standards of operational excellence, ambience and customer service, whilst maximising sales and profitability, and ensuring that policies and procedures are adhered to including security, health & safety, Food Hygiene and budget control. The General Manager should be front facing, and able to lead the team, setting a good example, and proactively driving sales through self-contrived initiatives, and personal impact. They would be able to recruit and train their team to a high standard, and set high expectations of delivery for the business and budget. Experience/Knowledge: Genuine passion for hospitality and ensuring that the teams they lead and work in share this. A love for food, drink, customer service and, above all else, people. An entrepreneurial spirit with bags of business savvy and self-drive, able to deal with ongoing innovation and the challenges of a start up business. Previous experience managing a large teams, preferably in a fast-paced, branded operation. Proven track record of managing P&L budgets and driving sales. Able to run a multi-facet venue with multiple revenue streams. Responsibilities: Responsible for managing P&L budgets and driving sales. Responsible for matters of HR, following company procedures, and reporting issues to Operations Director. Weekly rota sign off, and sales forecasting. Facilitate the day to day delivery and smooth running of the venue Communicate and reinforce all company standards, policies and procedures. Ensure that front and back of house areas are maintained to a high standard of organisation at all times. Organise and run affective weekly management meetings, disseminating feedback and weekly tasks/challenges to senior team. affectively organise the team to deliver their individual job roles and responsibilities, allocated to them as you see fit. End of week reporting completed in a timely manner and reported to accounts and Operations Director. Be customer focused, ensuring a management presence at all times and anticipating guests’ needs to ensure their expectations are exceeded. Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by regular checks of all areas of the venue. Working with the marketing and sales teams to help drive the business forward, and deliver growing sales. Ensure that staff are fully aware of all current and forthcoming events, promotions, menu changes and policy amendments. Ensure procedures and systems are put in place to ensure the day to day operations are smooth, including order schedules and department par levels and order processes. Liaise with the kitchen, bar and reception teams on daily operations and customer events. Ensure that all staff members are taken through the company and site-specific induction process including brand standards, health and safety and product training. Organise and support the training and development of all floor staff. Ensure all staff receives constructive performance reviews on a regular basis. Ensure that the bar and restaurant is safe and operating within the legal and company requirements for Fire, Health and Safety, Food Hygiene Licensing Law and Environmental Health. Attend any training as required by the Company and re-enforce these through training, communication and on the job coaching. Personal attributes: Lots of personality and not afraid to use it! Positive, driven, proactive, kind, engaging and charismatic. Ideally, with a good understanding of football and a general passion for sports and hospitality. A confident and professional communication style with excellent interpersonal skills. A team player who can also work individually. Ability to work evenings and weekends where necessary. High attention to detail and strong numerical skills. Planning and organising self and others Customer Focused Customer feedback High Operational standards
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £36k per year Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - £13.00 per hour :
Job Title: Logistics Coordinator Location: Southall, London, UK Company Overview: A leading well-established logistics company committed to providing efficient and reliable transportation solutions to our clients. With a focus on excellence and customer satisfaction, we strive to deliver seamless logistics services across the globe and within the UK. Position Overview: We are currently seeking a detail-oriented and proactive Logistics Coordinator to join our team. The Logistics Coordinator will play a crucial role in supporting the day-to-day operations of our transportation department, ensuring accuracy, compliance, and efficiency in all administrative tasks Key Responsibilities: Coordinating the clearance of cargo and parcels within the UK and managing exports to international destinations. The person will liaise effectively with freight forwarders, customs agents, and transport providers. Key responsibilities include ensuring timely customs clearance, preparing and verifying shipping documentation, and coordinating with relevant authorities to comply with UK import/export regulations. The Logistics Coordinator will also manage logistics schedules, track shipments, and resolve any delays or issues that may arise. Additionally, they will maintain accurate records and provide updates to clients and stakeholders. The ideal candidate will have experience in freight forwarding, customs clearance, or international logistics. Strong problem-solving skills, attention to detail, and the ability to work under pressure are essential. A good understanding of Incoterms, HMRC regulations, and export documentation is highly desirable. If you have a passion for logistics and international trade and thrive in a fast-paced environment, we invite you to apply and become a key part of our growing operations. Qualifications: Proven experience in administrative roles, an advantage but not essential. Excellent organizational and multitasking abilities. Effective communication and interpersonal skills, with multilingual skills, fluent in English, Hindi, and Gujarati, are essential. Proficient in using Software systems and other relevant software. Education and Certifications: Minimum qualification: A Bachelor's degree is an advantage, but not essential. The training and sponsorship will be provided for suitable candidates. Benefits: Competitive salary.. Opportunities for professional development and career advancement. A dynamic and collaborative work environment. How to Apply: Interested candidates should submit their resumes and cover letters detailing their relevant experience. Please include "Logistics Coordinator Application" in the subject line. We are an equal opportunity employer. We encourage candidates of all backgrounds to apply. Application Deadline: 15 June 2025. Note: The above job description is a general outline of the position and may be subject to change based on business needs
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: The salary is very competitive and depends on experience. Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - Schedule: - 8 hours shift – 40/45 hours weekly. :
General Manager: £42,500 per year We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for an exceptional general manager to join our team. We’re looking for someone committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | General Manager Monday to Friday | 45 hours per week Oversee and look after our location in Tottenham Court Road location Work hand in hand with the Co-founders and Operations Manager Maintain budgets, costs and quality control Help to manage our team morale and happiness at work while guiding their career development Implement & improve service processes while constantly looking out for ways to improve the way we operate Monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Stock count, rota and supplier management as well as reporting catering and deliveroo data Ensure and enforce the hygiene rules and maintenance of your stores Onboard and train new team members and ensure company rules are being followed And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy Strong proficiency in leading your team and providing guidance and support when needed. Ability to lead, organise and maintain your stores Possess strong problem-solving skills to identify issues and develop effective solutions Communication skills and strategic thinking Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2-3 Years Ideally, you will have 2-3 years’ experience managing and operating within the hospitality industry Ability to commit full time A desire to make a career in hospitality. Let’s grow together! Compensation | £42,500 per year 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
Let Us Take You Somewhere… Join Us as Shift Manager / Supervisor – Somewhere Café, Harrods, London We are looking for a passionate and driven Shift Manager / Supervisor to join the front-of-house leadership team at Somewhere Café in Harrods, Knightsbridge. In this key role, you’ll help lead day-to-day operations, support and inspire the FOH team, and ensure a seamless, high-quality guest experience at every service. About Somewhere... Somewhere Café is not just a place to eat—it’s a destination. Inspired by travel, culture, and connection, we serve vibrant Mediterranean-inspired dishes in a warm and stylish setting. We’re proud to create experiences that are welcoming, memorable, and full of flavour. Life at Somewhere Café... At Somewhere Café, we believe hospitality is a journey—one that’s powered by passion, purpose, and people. Every shift is an opportunity to bring energy, create memorable moments, and grow together as a team. Our core values guide everything we do: - Master the Craft – We pay attention to detail, uphold service standards, and lead by example. - Stronger Together – We support each other, communicate clearly, and celebrate success as a team. - Bring the Energy – We lead with positivity, enthusiasm, and a guest-first mindset. What We’re Looking For: - Experience as a Shift Manager or Supervisor in a high-end, fast-paced restaurant - A natural leader who thrives in service and enjoys coaching others - Confident communicator who can lead pre-shift briefings and guide the team with clarity - Strong understanding of guest experience and ability to handle guest feedback calmly and professionally - Organised, solutions-focused, and adaptable during busy service periods - A genuine interest in people, food, and hospitality - Knowledge of Mediterranean dining or international cuisine (desirable but not essential) What We Offer: We believe in creating a culture where our people can thrive. In return for your leadership and commitment, we offer: - World-class training and leadership development - A healthy work-life balance and supportive team culture - Career progression opportunities within our international restaurant group - Long-service recognition and performance incentives - Family-style meals during every shift - Staff discounts at Harrods and across our restaurant group - Opportunities to grow within a brand that celebrates hospitality and creativity Lead the Journey! If you’re a motivated and service-driven leader ready to take the next step in your hospitality career, we’d love to hear from you. Apply today and become part of the Somewhere Café experience at Harrods, London.
Assistant Manager | £35,000 per year We are The Salad Project, London’s answer to healthy food, served fast, served seasonally, and served with passion. Our Founders are as passionate about finding and nurturing our staff, as they are about the quality of our food, so we’re on the hunt for exceptional managers to join the team. Role | Assistant Manager Tuesday - Saturday To lead a team of staff and work hand in hand with the general manager To delegate certain tasks to your supervisors to ensure high standards are maintained To complete sufficient food preparation To help manage our team members' morale and happiness at work To implement & improve service processes, constantly look out for ways to improve the way we operate To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current systems to operate The Salad Project Assist in developing our staff to suit the needs of the store and the business To report any wins or issues to the management team To ensure proper maintenance of the store Most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy Strong proficiency in organising a large team Ability to lead from the front while looking out for issues throughout the day Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in hospitality.
Job Summary We are seeking a skilled Shop Supervisor to oversee our retail operations, ensuring smooth day-to-day running of the shop. The ideal candidate will have strong leadership abilities and a passion for delivering excellent customer service. You will have to monitor sales activities to ensure that customers receive satisfactory service and quality goods. will be responsible to reconcile cash receipts, inventory-taking, or in performing services for customers. liable to enforce safety, health, and security rules. Implement measures to avoid stock damage and theft, monitoring displays, and product defects. It is also vital to investigate market trends, and addressing customers requests and complaints. good understanding of marketing, sales, and also possess a strong understanding of the retail shop industry, supervisory skills, knowledge of consumer trends, and competency in retail management. Familiarity with applicable rules and regulations is also vital Responsibilities - Supervise and coordinate shop staff, providing guidance and support as needed - Manage inventory levels and order stock when necessary - Monitor sales performance and implement strategies to drive sales growth - Ensure the shop is clean, organised, and visually appealing at all times - Handle customer inquiries, resolve issues, and process transactions - Train new employees on shop procedures and product knowledge - New and alternate vendor and product developments to increase products portfolio to enable business venture for handling dynamic needs of customers - Proven experience in a supervisory or managerial role, preferably in a retail environment - Strong leadership skills with the ability to motivate and develop a team - Excellent communication and interpersonal abilities - Proficiency in sales management and inventory control - Bilingual proficiency is advantageous - Familiarity with phone etiquette and administrative tasks - Join our team as a Shop Supervisor and take the next step in your retail career! - Job Type: Full-time - Pay: £31,000.00-£39,000.00 per year - Education: - GCSE or equivalent (preferred) - Experience: - Retail sales: 3 year (preferred) - Supervising experience: 2 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred)
Feel Revive Ltd is a forward-thinking company dedicated to wellness, innovation, and sustainable growth. We are currently seeking a motivated, detail-oriented, and strategic Business Support Manager to join our dynamic team. Key Responsibilities: o Manage daily office operations to ensure smooth workflow. o Maintain accurate records, client databases, and documentation. o Oversee stock levels and liaise with suppliers for timely replenishment. o Handle client inquiries, complaints, and feedback promptly. o Ensure a high standard of customer service is delivered across all channels. o Monitor online reviews and client satisfaction metrics. o Assist with invoice processing and expense reports. o Prepare weekly and monthly reports on business performance for senior management. o Support budgeting and financial tracking. o Coordinate promotional campaigns and social media scheduling with marketing. o Track effectiveness of marketing efforts and provide feedback. o Liaise with external partners or influencers where needed. o Ensure compliance with health and safety and data protection regulations. o Maintain internal policies and update them as needed. o Support internal audits and quality control processes. What We Offer: A positive, growth-oriented work environment. Opportunities for professional development. Flexible working arrangements. Discounts on Feel Revive products and services.
Market Place is seeking an experienced supervisor to join our new Market opening in St Paul’s. Our mission is to offer a diverse selection of food and drinks in a safe environment, accompanied by exceptional service. We believe that the key to success lies in how we, as staff, warmly welcome and introduce our offerings, as well as how we present our spaces to our guests. As a supervisor, you will be the heartbeat of the party, delivering outstanding service in a fast-paced and vibrant environment. You will have the opportunity to ensure our guests' needs are met beyond their expectations while honing your skills and building lasting connections with both customers and colleagues. Join us and be a part of an exciting journey. We require the perfect candidate to have previous experience at a supervisor level, Cocktail experience is also necessary. Your responsibilities will include: Managing day-to-day shifts effectively. Upholding company culture and supporting the team. Assisting the General Manager in weekly planning and organisation. Driving revenue growth. Maintaining clear and effective communication with both your team and senior management. Collaborating as a team player to achieve collective goals. Demonstrating leadership qualities and setting a positive example for others. Acting responsibly and ensuring high standards of health and safety and food safety are maintained throughout operations. Our benefits include: - Bi-Weekly Pay: Receive your paycheck every other Friday! - Industry-leading bar training & tastings to enhance your skills and knowledge. - Fast progression and endless opportunities: as a rapidly growing UK business, there are countless opportunities for advancement. - Unlimited soft drinks are available on shift to keep you refreshed. - Free drink after shift as well as 50% discount on all our drinks and all of our traders' delicious food across all sites - Flexible working hours & student-friendly roles to accommodate your schedule. - Team incentives and rewards to recognise your hard work and dedication We are looking for applicants who are ready to start 12th May and join our team. Apply now to seize this exciting opportunity today!
The Role As General Manager, you will oversee all aspects of daily operations, leading by example to deliver an exceptional guest experience. You will be responsible for ensuring operational excellence, financial performance, and team development while upholding the brand’s high standards. Key Responsibilities •Provide leadership and day-to-day oversight across front and back of house •Recruit, train, and motivate a high-performing, engaged team •Maintain exceptional standards of guest service and operational efficiency •Oversee inventory management, cost controls, and rotas •Ensure compliance with all food safety, health, and safety regulations •Collaborate with senior leadership to implement brand initiatives and support business growth Requirements •Proven experience in a senior management role within a high-volume hospitality environment •Strong leadership and interpersonal skills with a passion for team development •A commitment to service excellence and guest satisfaction •Commercial acumen with experience managing budgets and KPIs •Excellent organisational and problem-solving abilities Why Join Us? Join an innovative, chef-led concept committed to excellence and sustainability. You will have the opportunity to grow within a forward-thinking brand and make a lasting impact on the future of fast food.
The Floor Manager will play a key leadership role in the day-to-day management of our eatery floor, ensuring smooth shift operations, exceptional customer service, and compliance with company standards. This is a hands-on role ideal for someone with strong organisational skills and proven leadership experience in the hospitality sector. Key Responsibilities: Plan, coordinate, and manage staff shifts to ensure efficient restaurant operations Supervise the delivery of high-quality food and service to all customers Maintain a clean, welcoming, and compliant dining environment Monitor inventory usage and coordinate stock ordering as needed Assist in menu planning and development of food and beverage offerings Ensure adherence to all company policies regarding cash handling, equipment use, and property care Train, support, and guide team members to uphold brand standards and health & safety regulations Exclusively work at our trading premises as part of our in-house leadership team Requirements: Previous experience in a supervisory or managerial role within the hospitality or food service sector Excellent communication, leadership, and team management skills Strong attention to detail and commitment to customer satisfaction Understanding of food hygiene and health & safety requirements Ability to perform well under pressure in a busy service environment Why Join Us? We offer a vibrant working environment, opportunities for growth, and a chance to play a pivotal role in the ongoing success of a well-established food brand. To Apply: Please submit your CV and a short cover letter outlining your relevant experience and interest in the role.
SAPORE VERO is seeking a highly responsible and self-motivated Pizza Van Manager/Operator to oversee all aspects of the daily operations of our brand new mobile pizza van. This role requires a hands-on individual who can manage all aspects of the business from food preparation and service to sales, inventory management, and vehicle maintenance. The successful candidate will be the face of our mobile pizza offering, ensuring excellent customer experiences and maximizing profitability while adhering to our established quality standards. This is an exciting opportunity to take ownership of a mobile business unit within a successful and supportive company. Responsibilities: * Daily Operations: * Drive the pizza van safely and efficiently to designated locations (5 days per week as per the schedule). * Set up and prepare the van for service at each location. * Prepare and cook pizzas and other menu items to our established high standards. * Provide excellent and friendly customer service, taking orders, processing payments, and handling inquiries. * Maintain a clean, organized, and safe working environment within the van. * Adhere to all food safety and hygiene regulations. * Secure the van and equipment at the end of each operating day. * Financial Management: * Handle cash and electronic transactions accurately. * Reconcile daily sales and provide accurate reports. * Work towards achieving sales targets and maximizing profitability. * Potentially manage a small float of cash. * Inventory and Ordering: * Monitor inventory levels of all food supplies and consumables. * Place timely orders for ingredients and supplies, adhering to budget guidelines (potentially in coordination with a central purchasing system). * Ensure proper storage and handling of all inventory. * Minimize waste. * Vehicle Maintenance and Care: * Perform daily checks on the van's condition (oil, water, tires, etc.). * Ensure the van is kept clean and presentable. * Report any maintenance issues or repairs needed promptly. * Adhere to a schedule for regular vehicle servicing. * Location Management: * Follow the pre-determined schedule of 5 different locations per week. * Potentially provide feedback on location performance and suggest improvements. * Build positive relationships with customers at each location. * Marketing and Promotion (Potential): * Distribute flyers or promotional materials at the van's location. * Engage with customers on social media (if applicable and directed). * Represent the Sapore Vero brand positively. Qualifications and Skills: * Proven experience in food preparation, preferably pizza making. - Previous experience in an Italian style pizza * Excellent customer service and communication skills. * Strong organizational and time management abilities. * Ability to work independently and manage all aspects of the van's operation. * Responsible, reliable, and trustworthy. * Ability to handle cash and operate a POS system. * Basic understanding of food safety and hygiene practices. * Full and valid UK Driver's License with a clean driving record (specify license class) * Ability to perform basic vehicle checks. * Physical stamina to stand for extended periods and lift supplies. * A proactive and problem-solving attitude. Desirable (but not essential): * Previous experience managing a mobile food unit. * Food Hygiene Certificate (e.g., Level 2). * Basic vehicle maintenance knowledge. Compensation and Benefits: * Competitive salary, commensurate with experience. * Potential for performance-based bonuses (e.g., percentage of sales). * Opportunity to be a key part of a growing and reputable local business. To Apply: Please write here if you are interested
We are seeking a highly competent and professional Personal Assistant to provide dedicated support to our CEO. This pivotal role ensures the smooth operation of the CEO's activities, enabling them to focus on strategic priorities. Key Responsibilities Executive Support: - Provide administrative, personal, and event-related support to the CEO - Manage the CEO’s calendar, scheduling appointments and prioritising time effectively - Screen, prioritise, respond to and delegate email and phone inquiries, ensuring appropriate follow-up Document, Data and Financial Management: - Draft, create, and send client quotes, proposals, and invoices - Automate repetitive tasks, manage data, and potentially even assist with web development or software projects - Reconcile payments, track accounts, and confirm invoice payments with senior management Event and Project Coordination: - Support the planning and execution of key meetings, events, and client engagements - Contribute to ad-hoc projects aligned with the company’s strategic objectives Other Duties: - Assist with sales reports, accounts preparation, and other administrative tasks - Support business growth initiatives, such as social media management and search engine optimisation, when needed Competencies Data science skills: Ability to code in R and or Python Language Proficiency: Written and spoken proficiency in Chinese, Malay, and English Intercultural Fluency: Comfortable working with diverse, global stakeholders and navigating cultural differences effectively. Deep cultural understanding across Central and East Asia Teamwork: Able to work collaboratively in a fast-paced, dynamic environment Independent Problem-Solving: Solutions-focused with a proactive approach to challenges Organisational Skills: Highly organised with exceptional attention to detail and time management Adaptability: Comfortable managing last-minute changes and shifting priorities Confidentiality: Maintains discretion, tact, and diplomacy in handling sensitive information Professionalism: Demonstrates excellent interpersonal and communication skills Required Qualifications Education: - GCSE or equivalent (preferred) Experience: - A minimum of two (2) years of professional experience as an assistant to a senior executive or founder, ideally in a start-up or small business setting Skills: - Positive, can-do attitude with the ability to handle last-minute changes - Proven ability to establish, maintain, and enhance professional relationships with a wide range of stakeholders - Advanced IT proficiency, including Python or R, Microsoft Word, Excel, and familiarity with internet tools Languages: - Excellent knowledge of Chinese (written and spoken), and good working knowledge of English and at least one other East Asian language Desirable Qualifications - Familiarity with CRM and bookkeeping software - Knowledge of social media marketing and search engine optimisation Role Details Location: London (on-site) Hours: 37.5 hours per week, with flexibility for occasional evening or weekend hours Type: Permanent, Full-Time Why Join Us? This is an exciting opportunity to play a key role in a growing consultancy with a global impact. If you thrive in a dynamic, multicultural environment and are ready to support a visionary leader, we’d love to hear from you. Application Process To apply, please submit your CV and a cover letter detailing your suitability for the role. Applications will be reviewed on a rolling basis.
Assistant Project Manager – Construction Consultancy - Location: Nottingham - Salary: £25,000 - £35,000 Per Annum - Join a Leading Construction Consultancy in Nottingham Atkins Search is currently recruiting for an Assistant Project Manager to join a prestigious and established Nottingham-based construction consultancy. Known for delivering landmark real estate and infrastructure projects across the East Midlands, our client offers an excellent opportunity for career development and long-term progression. Graduate Project Managers are encouraged to apply – this role could be your next career step. About the Client Our client is a nationally recognised and respected construction consultancy with a strong reputation in both public and private sector project delivery. With a thriving office in Nottingham City Centre, they are delivering some of the most iconic schemes in the region and offer a collaborative and dynamic environment led by industry-leading professionals. Assistant Project Manager Role Overview As an Assistant Project Manager, you’ll work across a wide range of sectors, including: - Defence - Residential - Healthcare - Education - Commercial developments - Office fit-outs This role involves supporting the senior project management team throughout the full project lifecycle - from inception to completion and assisting in managing key stakeholders and client relationships. Key Responsibilities As part of an award-winning consultancy, you will: - Assist in delivering full end-to-end project management - Support procurement processes - Attend client and stakeholder meetings - Write and deliver clear project reports - Monitor budgets and cost management - Liaise directly with clients and external teams - Contribute to the smooth running of high-profile construction projects Ideal Candidate Profile We’re looking for an Assistant Project Manager who can demonstrate: - Proven experience in construction project management, ideally in a consultancy environment - A degree in a construction-related discipline - Strong verbal and written communication skills - Proficiency in Microsoft Project and Excel - High levels of motivation, initiative, and a proactive approach - A desire to grow and succeed in the industry Benefits & Remuneration This Nottingham-based opportunity offers a competitive package, including: - Salary: £25,000 – £35,000 (dependent on experience) - Company pension contribution - Annual performance bonus - Hybrid and flexible working options - Generous annual leave - Ongoing professional training & development - Annual salary reviews - Mileage and expense reimbursement - Laptop and mobile phone - Regular social events and a supportive team environment - Clear career progression pathways About Atkins Search Atkins Search is a specialist recruitment partner for the Construction, Consultancy, Residential, and Infrastructure sectors, servicing the East Midlands, West Midlands, South Yorkshire, Lincolnshire, Staffordshire, Peterborough, and surrounding regions. We operate as an employment agency for permanent roles and an employment business for temporary staffing. Apply Now! If you're looking to build your career as an Assistant Project Manager in Nottingham and want to join a consultancy that values your growth, we’d love to hear from you.
We seek an experienced and passionate General Manager to lead our cosy, neighbourhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home! Key Responsibilities: Leadership & Team Management: Oversee daily operations and ensure smooth running of the restaurant. Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel. Foster a positive work environment and promote teamwork and professional development. Customer Service: Maintain high standards of customer service to ensure a memorable dining experience. Handle customer inquiries, complaints, and feedback promptly and effectively. Implement strategies to enhance customer satisfaction and loyalty. Business Operations: Develop and execute operational policies and procedures. Monitor financial performance, including budgeting, forecasting, and cost control. Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients. Marketing & Community Engagement: Collaborate with the marketing team to create and implement promotional strategies. Build relationships with local businesses and the community to drive traffic and brand awareness. Plan and execute special events and promotions to attract and retain new customers. Compliance & Safety: Ensure compliance with health, safety, and hygiene standards. Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements. Qualifications: Minimum of 3 years experience as a General Manager in a high-volume restaurant environment - with proven references Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service. Excellent communication, organizational, and problem-solving skills. Ability to work flexible hours, including nights, weekends, and holidays. Passion for the hospitality industry and a commitment to delivering exceptional guest experiences. What We Offer: Competitive salary Opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts on dining.
AEA SUPPLY LTD (Company No. 15251829), based at Maple House, High Street, Potters Bar, England, EN6 5BS, is a reputable manufacturer and exporter in the heavy machinery sector, with a focus on earthmoving and ground engagement parts. As part of our expansion into the UK and European markets, we are recruiting a General Manager to oversee office and business administration, ensure daily operational efficiency, and manage compliance with Home Office sponsor licence obligations. Key Responsibilities: · Oversee general office administrative duties such as filing, data entry, and document organisation · Handle incoming calls, emails, and external enquiries professionally and efficiently · Assist with staff record keeping and support HR documentation processes · Manage internal correspondence and support the coordination of office schedules and meetings · Support order processing and liaise with suppliers, customers, and the parent company as needed · Maintain up-to-date records of staff as per legal requirements · Assist with compliance-related administrative tasks, including use of the Sponsorship Management System (SMS) · Provide regular updates and reports to management on administrative and operational matters
The candidate in this position will be a fully trained dynamic person, possessing experience in customer-facing top-quality retail food trading. The role will be hands-on working with a small team responsible for the business’ performance, quality standards, and health and safety, as well as staff and customer satisfaction overseeing the efficient and profitable operation of all business activities. In addition to reporting all financial and operations information to company management, this candidate is also responsible for hiring, training, and dismissing any employees at the branch. All aspects of running shop from goods inwards, stock control, waste minimisation, preparation, display and sale of goods, maintain high standards in health, food safety, and hygiene procedures. Maintain financial responsibility for all expenses, wages, and asset management Identify operational deficiencies and implement plans for improvement Create and prepare rotas in line with labour percentages and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.
Overview HFS Consultancy Ltd, a leading educational recruitment agency, is seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. The successful candidate will be responsible for ensuring the smooth running of office operations, managing administrative staff, and providing support to the management team. Key Responsibilities Administrative Management - Oversee and manage daily office operations to ensure efficiency and productivity. - Develop and implement office policies and procedures. - Maintain office supplies inventory and place orders as needed. - Coordinate and schedule meetings, appointments, and travel arrangements for staff. - Manage office budget, track expenses, and prepare financial reports. - Recruitment Support - Assist with the coordination and administration of recruitment processes. - Support the recruitment team with scheduling interviews, managing candidate communications, and maintaining recruitment databases. - Ensure compliance with recruitment regulations and company policies. Staff Management - Supervise and support administrative staff, including hiring, training, and performance evaluations. - Delegate tasks and responsibilities to ensure effective workflow. - Foster a positive and collaborative office environment. Communication and Coordination - Serve as the main point of contact for office-related inquiries and communication. - Liaise with other departments to ensure smooth operations and effective communication. - Coordinate with external vendors and service providers. Office Maintenance - Ensure the office is clean, organized, and well-maintained. - Oversee maintenance and repair of office equipment and facilities. - Implement and monitor health and safety protocols. **Support to Management** - Provide administrative support to the management team, including preparing reports, presentations, and correspondence. - Assist with special projects and events as needed. - Manage confidential and sensitive information with discretion. Qualifications - Proven experience as an Office Manager or in a similar administrative role, preferably within a recruitment or educational setting. - Excellent organizational and time management skills. - Strong leadership and team management abilities. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Knowledge of office management procedures and best practices. - Strong verbal and written communication skills. - Ability to multitask and prioritize tasks effectively. - Attention to detail and problem-solving skills. - Bachelor’s degree in Business Administration, Office Management, or a related field preferred. Benefits - Competitive salary and benefits package. - Opportunity for professional growth and development. - Positive and collaborative work environment. How to Apply Interested candidates should send their resume and cover letter to email with the subject line "Office Manager Application..
About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.
Job Title: Branch Manager About the brand: At Mammy Pancake, we believe that the best egg puffs should be available everywhere. With shops currently across Hong Kong and Taiwan, we are proud to announce the opening of our first UK store! Join Mammy Pancake, a brand originating from Hong Kong committed to popularising traditional egg puffs. Collaborating with both local and global partners, we meticulously select premium ingredients to craft innovative renditions of this beloved Hong Kong delicacy. About the job: As the Branch Manager, you will play a pivotal role in launching and leading our first UK store. You will be responsible for overseeing all aspects of the store’s operations, ensuring a seamless experience for both customers and staff. Your leadership will be essential in upholding Mammy Pancake’s high standards of quality, service, and efficiency. This position offers a unique opportunity to shape the success of our brand in a new market and to be a key part of our expansion journey. Role and Responsibilities: - Oversee day-to-day operations of the store, ensuring the smooth functioning of all aspects, including the kitchen, dining area, and customer service. - Staff Supervision: Recruit, train, and supervise restaurant staff to deliver excellent customer service and maintain high standards of cleanliness and efficiency. - Financial Management: Prepare and manage budgets, analyse financial reports, and implement cost-control measures to optimise profitability. - Promotions and Marketing: Work with the marketing team to develop and implement promotional strategies to attract new customers and retain existing ones. - Monitor inventory levels, place orders for supplies, and manage inventory to minimise waste - Ensure that every guest receives prompt and friendly service, addressing any customer concerns or complaints in a professional manner. - Maintain high standards of food quality and presentation, adhering to health and safety regulations at all times. - Ensure compliance with company policies and procedures, as well as local health and safety regulations. Requirements: - Must be authorised to work in the UK - 2+ years of experience in a supervisory or managerial role in the food service industry preferred. - Strong leadership qualities with the ability to motivate and inspire a small team. - Passion for providing exceptional customer service and creating a positive dining experience. - Excellent organisational and time-management skills, with the ability to prioritise tasks effectively. - Resourceful and proactive in resolving issues and finding solutions. - Willingness to work flexible hours, including weekends and holidays, as required by the demands of the business. If you are a motivated individual with a passion for the food service industry and a commitment to excellence, we would love to hear from you. This is an exciting opportunity to be a part of Mammy Pancake’s expansion into the UK market and to lead a team dedicated to delivering high-quality food and exceptional customer service. Apply now to join us on this delicious journey!
We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward. Responsibilities. Collaborate with the management team for seamless operations, especially during service. Take care of the opening of the restaurant, allocate staff to their section and brief the team before service. Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up. Provide training to the new team members and help covering sections when needed Have the ability to deliver high standards consistently. Ensure that the team follow company policies, as well as health & safety regulations. Be a bastion of our brand and lead by example. Deliver excellent guest experience and be able to deal with complaints if needed Requirements. Previous experience in a similar environment. A love for hospitality, food, wine and drink. Basic grasp of Microsoft 360 and SharePoint. Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential. We offer. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards.? We offer qualifications, including, WSET, health and safety, food training.? Company donations to charities our staff feel are close to home.? Whole team staff parties. Wholesome staff meals, end of service drinks. 28 days holiday [including bank holidays] per year. Pension provider | The People’s Pension.
About the job Job Description A Senior Accounts Receivable Administrator is an essential role to the smooth running of DO & CO. You will be supporting and working closely with managers to ensure that day to day tasks are completed and that the high standards of DO & CO are portrayed to our partners. You will engage with the DO & CO Family to ensure all departments are well informed and reports are communicated efficiently and in a timely manner. As a Senior Finance Administrator, you will have a passion for numbers and expose yourself to all situations in order to improve your experience and grow within the Finance department. You will have experience in, and the drive to, implement significant process improvement through the use of existing and new technology. What will you be doing? Processing invoices, resolving missed payments, updating financial records, and effectively supervising staff engaged in similar activities. Collaborate with account managers to establish new customer accounts and customize invoicing according to their specific requirements. Maintaining the billing system Generating invoices and account statements Performing account reconciliations Maintaining accounts receivable files and records Producing monthly financial and management reports Investigating and resolving any irregularities or enquiries Assisting in general financial management and analysis, including working closely with Financial Accounting and Controlling Carry out and support with validation of information provided by the operations team before invoicing Maintaining, with accuracy, all the data input in the client billing systems Investigate queries raised by internal and external customers Timely and professional reply to internal and external customer requests Maintaining good working relationships with all DO & CO Family members as well as our partners and other stakeholders Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications 3+ years’ experience working in an accounting, billing, or accounts receivable department Associate’s or bachelor’s in accounting, finance, or business management Integrity, discretion, and respect for confidentiality and privacy Familiarity with financial, accounting, and bookkeeping software, spreadsheets, Analytical skills Organizational skills Strong financial skills and understanding of financial concepts and business principles Time and process management, including the ability to prioritize multiple simultaneous deadlines, set priorities, and work under pressure Accuracy and attention to detail Passion for high-end cuisine, love for food and motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Meticulous attention to detail and precise record keeping skills Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate complex data sources, both manual and electronic Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary On-Site Role Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Administration Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Chef De Partie in Hot Section! YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be overseeing the hot section to prepare our authentic Italian dishes from scratch. - You will be communicating regularly with kitchen management, helping with onboarding and training of the new chefs and ensuring the hot section is operating smoothly. - You will respect health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Previous experience as a Chef de Partie in a big and busy section - Excellent knowledge of Italian cuisine - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £17.96 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £17.96 / hour
About the job Purpose To achieve food and beverage revenue, profit and customer satisfaction goals by maintaining a clean, sanitized kitchen and managing the stewarding area. Areas of Responsibility Develop and implement strategies for purchasing area aligned with the company’s food and beverage objectives. Create an environment for employees aligned with the company culture through constant communication and reinforcement. Develop and implement strategies for attracting and retaining employees. Deliver the company experience for guests and employees. Communicate and reinforce the service vision for the hotel to supervisors and employees. Create an environment at the hotel designed to stimulate all senses through personal services, amenities and experiences provided by employees. Ensure that the hotel delivers the company experience by reviewing hotel operations from the customer’s perspective as well as from a business perspective. Keep current on pulse of the guests, constantly seeking opportunities to follow up on their experience. Provide employees with the tools and environment they need to deliver the company experience. Develop and implement strategies and practices that support employee engagement. Support the luxury dining experience by maintaining supplies for food and beverage service. Maintain par levels of stock; complete requisition for additional supplies as appropriate. Maintain and research pricing for all purchased goods. Maintain all records needed for accounting. Maintain all specifications and update them in conjunction with the chef on a constant basis. Insure that all goods required to run the F&B department are available when necessary. Schedule employees based upon forecasted volumes. Manage the operation of the purchasing department; train employees on proper goods receiving and storage methods. Check the proper operation of the dish machine/cleaning equipment daily. Keep purchasing and storage areas clean and organized as per the chef’s standards. Success Factors Focus on the customer: Seek to understand the internal/external customer and meet the needs of both the customer and the company. Drive for results: Work to achieve high levels of personal and organizational performance in order to meet or exceed objectives. Foster teamwork: Work well in a team environment and motivate teams to sustain exceptional levels of performance. Improve continuously: Constantly assess and adapt to current practices to perform a task better, faster or more efficiently. Attend to detail: Ensure that data is accurate and work is thorough, meeting the highest standards. Build strong relationships: Foster trust and cooperation among coworkers, customers and suppliers; develop and sustain personal contact in order to provide mutual benefit. Share information: Provide information so that coworkers, customers and suppliers understand and can take action. Key Skills and Requirements Delegation: Assign tasks using such techniques as needs analysis, individual skills assessment, objective setting and communication. Organization: Demonstrate ability to proactively prioritize needs and effectively manage resources. Performance management, supervisory: Demonstrate ability to relate to, communicate with and motivate employees to sustained high performance and quality levels. Planning: Skilled in determining whether tasks should be attempted, identifying the most effective way to complete the task, and preparing to overcome expected difficulties. Three to four years’ management experience in hotel purchasing operations. High school diploma. Department: Purchasing The company In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world. At Harry's Bar in Venice, all clients are treated like royalty. Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice. The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others. Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Chef De Partie in Hot Section! YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be overseeing the hot section to prepare our authentic Italian dishes from scratch. - You will be communicating regularly with kitchen management, helping with onboarding and training of the new chefs and ensuring the hot section is operating smoothly. - You will respect health \& safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Previous experience as a Chef de Partie in a big and busy section - Excellent knowledge of Italian cuisine - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £17.96 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £17.96 / hour
About the job Job Description We are looking for a highly skilled and experienced Japanese Cuisine Chef to join our culinary team. The ideal candidate will have a deep understanding of traditional Japanese cooking techniques, ingredients, and presentation styles, although sushi experience is not required. You will be responsible for creating a variety of Japanese dishes, while ensuring the highest standards of quality and taste. The role requires creativity, precision, and a passion for Japanese cuisine. You will work closely with other kitchen staff to maintain a smooth and efficient kitchen operation, adhering to all health and safety regulations. The successful candidate will have a proven track record in a similar role, excellent knife skills, and the ability to work under pressure in a fast-paced environment. You will also be expected to stay updated with the latest culinary trends and continuously strive to improve your skills and knowledge. Prepare and cook a variety of Japanese dishes, excluding sushi, while ensuring all dishes are prepared to the highest standards of quality and taste. Maintain a clean and organized kitchen environment, adhering to all health and safety regulations. Collaborate with other kitchen staff to ensure smooth kitchen operations and efficient service. Stay updated with the latest culinary trends and techniques relevant to Japanese cuisine. Train and mentor junior kitchen staff, fostering a positive learning environment. Develop new recipes and menu items that showcase the diversity of Japanese cuisine. Ensure proper storage and handling of all ingredients to maintain freshness and quality. Monitor food costs and implement strategies to minimize waste. Maintain high standards of hygiene and cleanliness throughout the kitchen. Work efficiently under pressure to ensure timely preparation and delivery of dishes. Participate in menu planning and development, ensuring consistency in taste and presentation of all dishes. Handle customer feedback professionally, making necessary adjustments to enhance the dining experience. Participate in staff meetings and training sessions to promote team cohesion and continuous improvement. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proven experience as a Chef specializing in traditional Japanese cuisine (sushi experience is not required) Deep understanding of traditional Japanese cooking techniques and ingredients. Excellent knife skills. Ability to thrive under pressure in a fast-paced environment. Strong attention to detail and precision in all aspects of cooking. Creativity and passion for traditional Japanese culinary arts. Effective communication and teamwork skills. Knowledge of health and safety regulations in the kitchen. Competence in managing inventory and ordering supplies. Strong organizational skills. Ability to train and mentor junior staff members. Flexibility to work evenings, weekends, and holidays. Commitment to continuous learning and improvement in culinary skills. Ability to handle customer feedback professionally and constructively. High standards of hygiene and cleanliness in food preparation. Relevant experience in a similar role at a reputable restaurant. Consistency in taste and presentation of dishes. Knowledge of food cost management practices. Physical stamina to stand for extended periods. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
📍 Job Opportunity: Full-Time Cafe Manager / Cook (East London) Experience with Full English Breakfast & Contemporary Brunch Required We’re looking for a passionate and experienced individual to run our cafe on a daily basis in East London. You must be confident in creating healthy, modern brunch and breakfast dishes, including a solid Full English, and capable of managing the kitchen and front-of-house when needed. 🔧 What You’ll Be Doing: Preparing and cooking a variety of brunch items daily Creating and updating a healthy, modern brunch menu Overseeing day-to-day cafe operations Ensuring excellent customer service Maintaining a clean and efficient kitchen ✅ Requirements: Experience working in a cafe or brunch-focused kitchen Confident with Full English Breakfast & health-conscious brunch ideas Can work independently and take ownership Reliable, professional, and friendly Right to work in the UK 💰 Perks: Competitive pay Performance-based bonus if the business does well Creative freedom with menu development Being part of a local community in East London
About the job Company Description We’re looking for an experienced Head of Revenue to join our Revenue Management team at Ennismore and play a crucial part in developing the commercial strategy of The Hoxton in the UK & Ireland! Reporting into the Regional Director of Revenue, you’ll take ownership for the revenue strategy of several key properties within the region to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management and deputise for the Regional Director whenever necessary. The UK Revenue cluster for The Hoxton will soon comprise 6 unique properties (4 in London, Edinburgh and Dublin), with a total of 1,200 bedrooms, 10 concept restaurants and 5 Apartments (our unique meetings & events concept). Opening in Summer 2025, The Hoxton Edinburgh will be our first property in the Scottish capital, followed by another exciting opening in Dublin in late 2025. Job Description What you'll do… With the support of the Regional Director of Revenue, you will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met. Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations. Chair the weekly Revenue Meeting for your assigned property(ies) to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability. Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy, and reporting. Regularly collaborate with General Manager and Sales, Brand and Digital teams on high level strategy decisions across market segments and distribution channels. Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business. Responsible for weekly, monthly, and ad-hoc data analysis and reporting. Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.). Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability. Prepare annual hotel revenue budget and maintain ongoing results analysis. Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis. Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators. Maintain strong relationships with third-party partners including OTA market managers. Oversee channel management including rate loading and inventory management. Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system. Qualifications What we're looking for... You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud or V5, IDeaS G3 RMS, and Travelclick CRS experience is preferred. Previous experience as a Revenue Manager in a hotel or cluster environment is required. London experience is preferred. You take ownership, solve problems, and make effective decisions. You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once. You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines. You’re looking for a place where you can be you: no clones in suits for us. Just like us, you leave your ego at the door and help get things done. You want to be part of a team that works hard, supports each other, and has fun along the way. You are fluent in English. If you speak another language even better but not required. Additional Information What’s in it for you… The opportunity to join an exciting hospitality brand, develop your revenue and leadership skills and have a real impact on the success of your assigned hotels. Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts and free stays across the entire Ennismore family (which you get to keep even if you decide to leave us!) A competitive package and plenty of opportunity for development. Department: Revenue Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.