Operation supervisor jobs in London

Simple Health Kitchen – Assistant Menager WHO WE ARE: We are the new and progressive generation of hospitality encouraging self motivated and highly ambitious individuals. We promote healthy living through delivering our delicious, healthy and balanced food to our customers. Simple Health Kitchen desires to inspire more sustainable and healthy lifestyles by improving the high street food industry and therefore the perception of people about healthy eating. Introducing guilt-free delicious dishes, which are simple, nutritious and positively enhance people’s mind, body and soul. Founded in 2015 by rugby player and fitness professional Bradley Hill, the company is the longest standing health food business in London. Having 4 sites throughout London and an array of delivery hubs allowing us to deliver our healthy product throughout London. The company holds great opportunities to be able to develop ambitious individuals to have a very successful career in hospitality. We have a variety of business operations, some run Monday to Friday 8am-3pm, some 8am -9pm and we even have a 7 days operation. Locations include Baker street, Bank & Fleet street. WHAT WE ARE LOOKING FOR: We are looking for like-minded people to join us in brightening up people’s days at Simple Health Kitchen. We are looking for people who are available throughout the week for Breakfast, Lunch and Dinner. Fully flexible candidates are preferred. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a Supervisor, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to lead and motivate your team, alongside the General manager, to achieve the business goals set out by your Operations Manager. We are looking for someone who is hungry to grow and have a high drive for success. It’s a fast pace but we have lots of fun along the way.

Gerry’s Club is an iconic and prestigious members club nestled in the heart of Soho. With a rich history and a reputation in the industry, we are seeking an experienced and dynamic General Manager to lead our team and elevate the member experience to new heights. Our General Manager will be expected to work alongside the active ownership team to achieve the below roles: Leadership and Team Management: Recruit, train, and supervise bar staff, ensuring a high level of professionalism and customer service. Foster a positive work environment, encouraging teamwork and motivation among the staff. Conduct regular staff meetings and training sessions to maintain high standards. Operational Management: Oversee day-to-day operations, ensuring smooth and efficient running of the bar. Monitor inventory levels, order supplies, and manage stock control to prevent shortages or wastage. Customer Service: Ensure a high standard of customer service is maintained, addressing customer concerns promptly and effectively. Create a welcoming atmosphere, encouraging repeat business and positive word-of-mouth. Compliance and Licensing: Ensure the bar operates in compliance with all relevant laws, regulations, and licensing requirements. Implement health and safety protocols to create a safe environment for customers and staff. Entertainment and Events: Help to organise and coordinate events, live music, and entertainment. Communication: Maintain open and effective communication with the bar owners, staff and suppliers. Progression: An achievable bonus structure can be discussed. There is also the option of development within the owner’s wider ownership pool within the hospitality.

Our bustling independent café nestled in the heart of Mayfair (Central London), is seeking an experienced and enthusiastic Café Supervisor to work closely with the Café Manager to lead our fantastic team of baristas. You will be joining at a time in which we are gearing towards exciting expansion plans, offering unique potential career opportunities for the right individual. Role Overview: As a Café Supervisor, you will play a pivotal role in ensuring the smooth operation of our café. You will be responsible for overseeing daily activities, maintaining high standards of customer service, and motivating our team to deliver exceptional coffee experiences. Key Responsibilities: • Supervise, inspire and support the barista team so that everyone performs to their absolute best. • Encourage and create a vibrant and sociable place of work • Ensure an efficient and friendly service • Manage daily operations, including opening and closing procedures • Maintain high standards of cleanliness and organisation • Train and mentor new staff, fostering a positive and team-focused environment • Handle customer enquiries and resolve any issues with professionalism • Monitor inventory levels and assist with ordering supplies • Ensure the café is always appropriately stocked • Ensure compliance with health and safety regulations What We’re Looking For: • Proven experience in a supervisory role within a fast paced coffee environment. • Strong leadership and communication skills • A commitment to delivering an unrivalled customer experience • Exceptional customer service skills with a friendly and approachable demeanor • Ability to work under pressure in a fast-paced environment • Attention to detail and a commitment to maintaining high standards • Passion for coffee and a deep understanding of coffee preparation and equipment Contract: Full-Time/Permanent Competitive Hourly Rate: £13.50 - £14.50/hr depending on experience Benefits: • Enjoy convenient opening hours that will allow you to still enjoy your day after work. The café is closed on Sundays and Bank Holidays. • Enjoy free unlimited hot drinks during your shifts • Recharge with a free lunch during every shift. • Fully paid lunch shift • Celebrate your birthday with a paid day off. • Service length holiday accrual • Great flexible shift times • Annual pay review • Pension scheme • Team Socials If you are an experienced café professional with a passion for leading a team and delivering exceptional customer service, we would love to hear from you!

you will be responsible for managing the restaurant. you will have multiple tasks such training staff, overseeing food quality, overseeing operations, stock counts and creating a great work environment.

Front of House Supervisor | £14 per hour | Monday - Friday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a front of house Supervisor, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Supervisor 45 hours per week | Rotating between morning and evening shifts To work under our restaurant managers To lead one service a day To assist in efficient food preparation To help manage our team members To implement & improve service processes To monitor & implement hygiene best practices To help maintain our 5* hygiene rating Expectations | Efficiency, Communication, Energy Ability to steady the ship and prevent issues before they happen Leadership and communication skills Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect Strong organisational skills Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Compensation | £14 per hour 30 days holiday package (including bank holidays) Performance based bonus £100 ‘Refer a Friend’ scheme Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows

Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £33k per year Benefits: - Monday to Friday - Company events - Free food - Schedule: - 9 hours shift – 45 hours weekly. :

Job Description: As the Floor Manager, you will play a key role in managing the day-to-day operations of the front-of-house area, including supervising staff, ensuring exceptional customer service, and maintaining high standards of cleanliness and organization. You will work closely with the management team to create a welcoming and efficient environment that exceeds guests’ expectations. Key Responsibilities: - Supervise and coordinate the activities of front-of-house staff, including servers, hosts/hostesses, and bussers. - Provide guidance, support, and feedback to ensure excellent service and professionalism at all times. - Ensure that guests receive a warm welcome and attentive service throughout their dining experience. - Address any issues or concerns promptly and courteously to ensure guest satisfaction. - Oversee seating arrangements, reservations, and waitlist management to optimize table turnover and guest flow. - Monitor dining areas to ensure cleanliness, organization, and adherence to safety standards. - Provide training and ongoing support to front-of-house staff to enhance their skills and knowledge. - Conduct regular performance evaluations and identify opportunities for growth and improvement. - Handle guest complaints or concerns effectively and professionally, seeking resolution in a timely manner. - Communicate with kitchen staff and management to address any issues that may arise during service. - Work closely with the kitchen team, bar staff, and management to ensure seamless coordination and communication between front-of-house and back-of-house operations. - Collaborate on menu planning, special events, and promotions to drive business growth. - Ensure compliance with health and safety regulations, food hygiene standards, and licensing requirements. - Conduct regular inspections and audits to maintain compliance and address any issues promptly. Qualifications: - Previous experience in a supervisory or managerial role within the hospitality industry, preferably in a restaurant or similar establishment. - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team. - Excellent communication and customer service skills, with a focus on creating positive guest experiences. - Knowledge of restaurant operations, including reservations systems, point-of-sale software, and front-of-house procedures. - Understanding of health and safety regulations, food hygiene standards, and licensing requirements. - Flexibility to work evenings, weekends, and holidays as required. Job Type: Full-time Pay: £33,000.00 per year

Cornerhouse Supervisor JD Newly created, role for a small, ambitious café & foodhall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café & foodhall on a day-to-day basis and overseeing the entrance to the whole building to create an excellent, well established neighbourhood destination. You will have the support of the Venue Manager, Café Manager and wider management team as well as a small café and floor team. With expert training oNered, this is a great opportunity for someone who has been a successful supervisor or head barista, and is a chance to come in at the beginning to help create and shape the new operation as a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, highly diligent person who fully understands our customers. Applicants should have spent at least 1 years in specialty coNee, with 3 years in the hospitality industry including at least 1 year of supervisor-level experience. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) as well as the café and food hall, alongside acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on oNering an evolving, high-quality platform for a diverse group of small businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations within our new venue which opened in May, we’re looking for a professional and engaged Café & Foodhall Supervisor who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective oNer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational responsibility – helping to run day to day operations of food hall and café, preparing food and coNee, assisting in managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, as well as monitoring inventory and supplies (all supported by the Café & Venue Manager), to ensure the ground floor is always operating smoothly. 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and helping to implement initiatives to enhance customer loyalty and satisfaction. 3. Financial management – adhering to budgets, exceeding sales targets, and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance. 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu from the café, supported by the further oNerings of a collective of creative, highly experienced industry professionals, as well as implementing and enforcing compliance, health and safety and general upkeep standards. Required Skills; Excellent customer service. Understanding of café and general hospitality operations. Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management Self-starting and highly motivated Proven ability to oversee, motivate, and encourage a diverse team. Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. Ability to help promote a positive and supportive work environment for maximum productivity. Supervision of the team and Venue deputising when the venue manager, and café manager are oN. Customer Service & Operations • Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. In-depth knowledge of coNee as well as preparation techniques and equipment. Good knowledge of UK food hygiene and safety regulations. Ability to handle customer complaints and resolve issues in a professional and timely manner, with the support of managers wherever needed. • Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making Ability to make sound decisions under pressure and in fast-paced environments. A proactive approach to anticipating and mitigating potential risks and challenges. Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills Proficiency in relevant POS systems. Excellent written and verbal communication skills. Organised, reliable and responsible. Ability to work independently and as part of a team. Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

We are looking for candidates that are able to multitask and not be afraid to show their personality. Be themselves and enjoy everyday at work as we have a lot of regulars and this is part of the fun of working at this location. Successful candidate will be the right hand of the very people focused GM, to help her take on the daily challenges and daily operations. We are a hands on operation where we all roll our sleeves up and work on shift as we are a casual dining experience. Exciting opportunities at the good life eatery!!! Benefits include: competitive wage free meal on shift full training given 28 days holiday (Incl. Bank holidays) career opportunities opportunities for personal development opportunity to join a fun and hard working team If this is you, please apply and join the family at Good Life

The role Our Assistant Manager will support our GM in the day to day running of all operations in our original Clapton restaurant. This is an exciting time for this site as we have recently launched our Guest Chef series and we’re working to create a more varied events program, so an interest events would be great. You would also be part of curating the seasonal cocktail and wine list, wine of the month, cocktail of the week etc. so some bar experience would also be good. A key part of the role will be managing the team. You will support the GM with hiring, training and managing the team, noticing when extra training is needed and finding interesting ways of engaging the team with their development as well as building a strong team and positive work environment. Whilst we aim for our service to be bustling and efficient, with lots of different plates hitting the table quickly, it will be important to balance this with a friendly neighbourhood atmosphere. We’d like you to be a face that regulars recognise and feel welcomed by, whilst at the same time ensuring that the service is on point from all members of the team. Alongside the GM you will be responsible for the revenue in the site and maximising the potential revenue from the cocktail bar, the bookings/ walk-ins as well as events. What are we looking for? The service is generally busy and fast paced, with baskets of steaming dumplings hitting the tables within a few minutes, so we’re looking for an enthusiastic hands on manager who enjoys this fast paced atmosphere and works well under pressure, whilst remaining calm and organised. We value people with a strong work ethic and passion for freshly made food and quality drinks and we’re looking for someone who really cares about the food, drink and service they and their team deliver. We are a small company and you would be working directly with the founders, so we would like to take on someone who would enjoy being a part of the decision making process, show initiative and get stuck in with their ideas Benefits 50% off to eat in or 20% off to buy any of our retail products Refer a friend: If you like what we do you could refer a friend to work with us – and get paid a finders fee Staff Development Program: Once every 3 months we get together for skills training and creative input to what we do here at My Neighbours the Dumplings. It’s a chance to explore and learn something new. Personal Development: We are proud to have so many members of our team that have developed within the company and welcome people wanting to step up and progress with us.

We are looking for a talented individual to join our team at Paradiso Soho! A little about us. Paradiso burger and cocktail bar is in the heart of Kingly Court operating on 2 floors, we serve fresh food, amazing cocktails and on the weekends we offer bottomless brunch. Here at paradiso we train our team members to work on the bar and on the floor providing table service so everyone has the knowledge to work in any section. What we are looking for. An experienced supervisor who has worked behind the bar and on the floor. You are well organised, presentable, polite, have experience in leading teams of up to 12 people at one time, know how to deal with customer complaints, can train new and current staff members with all the skills they need to do their jobs to the highest standard. If this sounds like you then hit the apply button and we will be in touch as soon as possible.

Supervisor Urban Pubs and Bars Limited Supervisor - Trendy East London Pub - Quality - Urban Pubs, Bars and Restaurants are currently recruiting for a talented and ambitious supervisor with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Located in the hipster Capital of East London stands The Well and Bucket, serving pints since 1818. The Well and Bucket mixes a great vibe of traditional with contemporary twists. Known for our fantastic range of Ales and Beers, serving hearty British pub classics on the menu. Our downstairs candle lit cocktail bar is the perfect setting for an intimate evening with friends. The Role As a supervisor you will support the General Manager in all aspects of running the venue as if it were your own business.  Be business savvy and demonstrate great commercial understanding.  Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. This role would suit an aspiring Supervisor looking for the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own Be cool, calm and collected, manage pressure with ease, nothing can phase you You’re not precious. We leave our egos at the door and help get stuff done Must have minimum 1 years’ experience as a manager depending on the property being looked at Solid communication and organisational skills, be approachable Superb customer & floor service skills An entrepreneurial flare Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun What's in it for me: A competitive salary & bonus scheme Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants The opportunity to make strategic decisions within your business – take ownership and Be Fearless Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere 28 days holiday  Goes without saying, but we’ll feed you during your shift Employee Assistance Programme (EAP) Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.

Full job description Assistant General Manager Based at the heart of our neighbourhoods, and residential enviroment, Louis Earlsfield is a truly all-day dining restaurant, serving up delicious food from breakfast brunch and dinner. Grab & go and a Deli too. Assistant General Managers at Louis restaurant are experienced with high volume, fast paced all day dining environments. You work closely with your General Manager & Head Chef to lead the restaurant, creating magical experiences for our guests, engage & motivate your team and drive excellent results. We are team players; we have a lot of fun and support each other. Life at Louis Earlsfield • Competitive salaries, up to £42k pa. • Investment in YOU! You’ll be provided with comprehensive training when you start, as well as continued opportunities for personal progression & development – we are committed to developing our future Operators internally. • 48-hour contracts and a commitment ensuring you get a good work/life • 70%off food and 50% off drinks when visiting Louis or anybother company site. • End of shifts staff drink • Plus, the standard ones you would expect: auto-enrolment in our pension scheme, holiday, & bottomless hot drinks on shifts Are you our next Louis Earlsfield Assistant General Manager? • Love the buzz of running a busy, always evolving restaurant, • An approachable and engaging leader, • Driven to deliver exceptional service & standards, • Strong business acumen, able to control metrics and drive sales. LOUIS restaurant is an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

We are currently in search of an Assistant Manager to join our esteemed team at 12:51 by Chef James Cochran in Angel. This position will involve assuming a key role in supervising the daily functions of our distinguished restaurant, prioritizing the delivery of unmatched service to our esteemed clientele. Your duties will include: - Supervising and leading a team of restaurant staff members - Ensuring that food production is efficient and meets quality standards - Enforcing food safety protocols and maintaining cleanliness standards - Providing excellent hospitality to customers and addressing any concerns or complaints - Managing inventory and ordering supplies as necessary - Training and developing team members to enhance their skills and performance - Collaborating with other managers to achieve overall restaurant goals Skills: To excel in this role, you should possess the following skills: - Strong leadership abilities with the ability to effectively manage a team - Extensive knowledge of restaurant operations, including food production and safety protocols - Excellent communication and interpersonal skills to provide exceptional customer service - Ability to multitask in a fast-paced environment while maintaining attention to detail - Experience in team management, including scheduling, training, and performance evaluations - Knowledge of hotel or hospitality industry If you are a dedicated individual with a passion for the restaurant industry and have the skills required for this position, we would love to hear from you. Apply today to join our dynamic team as a Shift Manager! Job Types: Full-time, Part-time Salary: From £16.00 per hour Expected hours: 35 per week Benefits: Casual dress Company pension Discounted or free food Employee discount Schedule: Day shift Flexitime Experience: Restaurant management: 2 year Hospitality: 3 year

About Us: Join our vibrant and bustling fish and chips restaurant, renowned for delivering classic dishes with a modern twist. We pride ourselves on offering exceptional customer service and high-quality food in a welcoming environment. We are seeking a dedicated and experienced Duty Manager to oversee daily operations and ensure our guests have an unforgettable dining experience. Key Responsibilities: 1. Staff Management: - Schedule and supervise shifts for kitchen, waiting, and cleaning staff.   - Conduct training and development programs for new and existing employees.   - Address and resolve staff issues and conflicts, maintaining a positive work environment. 2. Customer Service: - Ensure the highest standards of customer service are consistently delivered.   - Greet and seat guests, manage reservations, and handle customer inquiries and complaints.   - Maintain a clean, organized, and well-presented dining area. 3. Operations Management: - Oversee daily operations, ensuring efficiency and adherence to standards.   - Monitor food quality and presentation, ensuring it meets our high standards.   - Manage inventory levels, order supplies, and conduct regular stock checks.   - Ensure compliance with health, safety, and hygiene regulations. 4. Financial Management: - Perform daily cash-ups and manage cash flow.   - Assist in preparing and managing budgets.   - Track sales and expenses, providing regular financial reports to the General Manager.   - Implement cost-control measures to maximize profitability. 5. Marketing and Promotion: - Assist in developing and implementing promotional strategies.   - Manage the restaurant’s social media presence and engage with customers online.   - Coordinate special events and community engagement activities. 6. Compliance and Administration: - Ensure compliance with all licensing, health, and employment regulations.   - Maintain accurate records, including staff files and financial documentation.   - Handle administrative tasks such as payroll and staff scheduling. Qualifications and Experience: - Experience: Minimum of 3-5 years in the restaurant industry, with previous supervisory or management experience. - Customer Service: Proven track record in delivering exceptional customer service. - Skills: Strong leadership, organizational, and multitasking abilities. Excellent communication and problem-solving skills. - Technical: Proficiency with point-of-sale (POS) systems, inventory management software, and basic office software (e.g., MS Office). - Education: Degree or diploma in hospitality management, business administration, or a related field is a plus. - Certifications: Food Safety and First Aid certifications are advantageous. Benefits: - Competitive salary - Opportunity for career growth and development - Friendly and supportive work environment - Employee discounts on meals Join us and be part of a team dedicated to providing the best fish and chips experience in town

We are seeking an experienced General Manager who is friendly, professional, experienced and who can meet the needs of our café operation. The position involves: Overseeing of the daily running of the café Running a team of staff – rotas/timesheets/payroll Serving customers Barista coffee Stock control You need to be: Self-motivated Able to lead a team Flexible Deal with issues and problems swiftly and calmly Good customer focus You must have: Experience of running a café/restaurant operation Excellent organisation and managerial skills Experience of financial control and epos tills Understanding of accounts Experience of Microsoft Office Customer service is essential Food hygiene and heath & safety knowledge Applicants must be eligible to work in the UK with a good command of written and spoken English. Cooks & Partners are committed to Equality of Opportunity in employment and welcome applicants from all backgrounds. Job Type: Full-time; flexible 42.5 hour week (30 mins unpaid breaks) Salary: £32,000 per annum Experience: Management: 1 year (Preferred) Holiday: 20 days plus 8 bank holidays

ASSISTANT MANAGER INTRODUCTION We are excited to announce that we are currently seeking an Assistant Manager to join our talented operations team at our ice cream shop located at St John's Wood High Street. We are looking for a young and talented people-orientated person to represent our company in this store in London. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley, Holland Park and Lisbon, with a new location in Gloucester Road set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. TASKS - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations, including ordering, counting stock, preparing the rota - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Teaching new staff members - Attending staff meeting - Maintaining cleanliness - Cleaning REQUIREMENTS - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking AVAILABILITY - Up to 45 hours / week - Location: 138 St John's Wood High Street, NW8 7SE BUDGET Yearly salary: £26.000,00 to £28.000,00 Job Type: Full-time Pay: £26,000.00-£28,000.00 per year Supplemental pay types: Tips

We offer more than just Gelato; we sell joy! - Position: Supervisor - Pay: £12.30 per hour - grow through our scoops of success and earn up to £12.90 per hour! Our vision is to be the world's most iconic Italian gelato artisan. Our Mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! You’ll be working alongside a great team to help deliver excellent service and standards for your store that you will be proud of. What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling our amazing products to achieve store targets Monitoring the team is following the health and safety security measures Help train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem solving - creating solutions before they become issues What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Earn more with our Scoops of Success progression to ASM and beyond! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! Employee Assistance Programme - our 24/7 counseling support provider

Job Opportunity: Cafe Supervisor at London's Premier Chocolate Cafe! Are you a chocolate enthusiast with a passion for creating memorable experiences? Do you thrive in a cozy, welcoming atmosphere and love to lead a dynamic team? We have the perfect role for you! About Us: At our beloved chocolate cafe, we’ve transformed our dream of a chocolate haven into reality. Nestled in the heart of London, our cafe is more than just a dessert spot; it's a home away from home where friends, families, and solo adventurers come to indulge in the finest chocolate creations. Our menu is a delightful journey inspired by cultures from around the globe, featuring customizable desserts made from the highest quality ingredients, including rich, premium chocolate and fresh, hand-picked fruits. We are on the lookout for a Cafe Supervisor who shares our passion for chocolate and exceptional customer service to join our small but mighty team! Position: Cafe Supervisor Location: London, UK Type: Full-Time What You'll Do: - Lead with Passion: Supervise daily operations, ensuring our customers receive top-notch service and our team thrives in a positive and supportive environment. - Maintain Excellence: Oversee the quality and presentation of our delicious desserts and drinks, making sure they look as amazing as they taste. - Team Empowerment: Train, motivate, and inspire our cafe team, fostering a culture of collaboration and enthusiasm. - Customer Connection: Create a warm and welcoming atmosphere for our guests, making every visit special and memorable. - Oversee closing of the cafe, we are open until 11pm so evening work is required! - Operational Efficiency: Manage inventory, handle scheduling, and ensure the cafe runs smoothly and efficiently. What We're Looking For: - Experience: Previous experience in a supervisory role within a cafe or restaurant setting. - Leadership Skills: Proven ability to lead, motivate, and develop a team. - Customer-Centric: A natural people-person who loves engaging with customers and making them feel at home. - Detail-Oriented: Keen eye for quality and presentation, ensuring every dish meets our high standards. - Problem-Solver: Quick thinker who can handle any challenges that come your way with grace and efficiency. - Passion for Chocolate: A true chocoholic who understands and shares our love for exquisite chocolate creations. Perks of the Job: - Be part of a growing, vibrant team that values creativity and excellence. - Enjoy working in a beautiful, cozy cafe setting in the heart of London. - Indulge in delicious chocolate treats as part of your daily routine. - Opportunities for career growth and development within our expanding business.

Are you a seasoned maestro of management with a passion for pizzas that transcend the ordinary? We're on the hunt for extraordinary Assistant Managers to join us across out venues in London: Aldgate, Balham, Hammersmith and West Hampstead Why Us? Artisanal Excellence: Dive into the world of authentic Neapolitan pizza, where the dough is as important as the destination. Craft pizzas that redefine deliciousness with the finest ingredients at your fingertips. Bags of Autonomy: We believe in personalities as vibrant as our toppings! Bring your flair, your creativity, and your individuality. We're not just making pizzas; we're crafting experiences. Pioneer a Legacy: Be part of the vision supporting our GM's and FM's. This is not just a job; it's a chance to shape the future of one of the best pizzerias in the UK. What We're Looking For: Leadership Extraordinaire: Lead with passion and charisma. Motivate and inspire your team to deliver unparalleled dining experiences. Pizza Enthusiast: A love for Neapolitan pizza is non-negotiable. Your dedication to perfection will set the standard for the entire team. Autonomous Spirit: Thrive in an environment that encourages innovation. Your personality is your biggest asset, and we want you to shine! Perks: Top-tier Ingredients: Work with the crème de la crème of ingredients, turning them into culinary masterpieces that will have Reading talking. Team Collaboration: Be part of a close-knit family where everyone is as passionate about pizza as you are. Free food and drink on shift, plus discounts at all of our sites when not in work. Your Birthday off! Responsibilities: - Assist the General Manager in all aspects of the restaurant's operations, including food production, food preparation, customer service, and team management. - Ensure that FOH operates efficiently and meets all service and brand standards. - Manage and supervise the day to day operations of the FOH team. - Train and develop employees to maintain high standards of quality and service. - Assist the General Manager in implementing strategies to increase revenue and improve profitability. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with the senior team to develop and implement policies and procedures. Qualifications: - Previous experience in a leadership role in the food industry, preferably in a restaurant or culinary setting. - Strong knowledge of food production and kitchen operations. - Excellent leadership and team management skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Strong communication and interpersonal skills. - Knowledge of food safety regulations and best practices. Job Types: Full-time, Permanent Pay: £12.50-£15.00 per hour Expected hours: 32 – 48 per week

Our Management Team is searching for a competent and cheerful hospitality professional, committed and ready to help lead the team on the floor! Our mission is to deliver the best Polish food and drink in the UK, in an energetic and contemporary atmosphere with FANTASTIC service! Your job as Shift Supervisor is to lead the team on the floor and organise them in accordance with our procedures to achieve an efficient and smooth operation. We are getting busier and the team is growing, so there is a spot for every talent level and anyone with skill and ambition. If you believe friendly, professional service can be delivered by a team that is having fun at the same time, you are definitely a Mamuśka! candidate. If your idea is to get a job with fancy title, work less, take on less responsibility and make more because you are entitled to it, swipe left. Hope to see serious candidates with a great work ethic and a true love of people, as well as a love of hospitality, very soon!

Our Management Team is searching for someone highly competent, fun, cheerful, professional, committed and ready to help lead the team on the floor! Our mission is to deliver the best Polish food and drink in the UK, in an energetic and contemporary atmosphere with FANTASTIC service! Your job as an Assistant Manager is to lead the team on the floor and organise them in accordance with our procedures to achieve an efficient and smooth operation. You will be the right hand of our General Manager and your could be a future General Manager of the restaurant. Mamuśka is getting busier and the team is growing, so there is a spot for every talent level and anyone with skill and ambition. If you believe friendly, professional service can be delivered by a team that is having fun at the same time, you are definitely a Mamuśka! candidate. If your idea is to get a job with fancy title, work less, take on less responsibility and make more because you are entitled to it, swipe left. Hope to see serious candidates with a great work ethic and a true love of people, as well as a love of hospitality, very soon! Position is open for an experienced person in managerial role. Full time candidates only.

We are a local independent restaurant and have been very lucky to be doing well as our food is amazing, our restaurant is unique and trendy, and we try to treat our team members like part of our family. We are now looking for a motivated and committed team member to join our authentic Italian Pizzeria and Restaurant in Clapham as our current floor manager is undertaking a new adventure which it means we have room for someone new to join our amazing team. The ideal candidate must have at least 3 year’s hospitality experience and at least 1 year experience at managing or supervising the floor. To be successful, the candidate should be familiar with restaurant operations, as well as understand how to provide quality customer service. As Floor Manager, you should be willing and flexible to work during all operating hours, as well as weekends and holidays. Supporting the General Manager in running the restaurant, this position will ensure all daily activities are being completed efficiently, producing reports and completing all associated paperwork, while helping minimize operating costs, boosting employee retention, and make the dining experience positive for guests. Your first priority is to ensure excellent quality customer service, and to make sure that the members of your team are adhering to the processes put in place which focuses on customer experience. Apart from this, your main duties include but are not limited to- 1. Opening and closing the restaurant 2. Hire, train and mentor new staff members 3. Schedule shifts and assign table sections to waitstaff. 4. Resolve customer questions and complaints professionally. 5. Create rotas accurately, efficiently and on time. 6. Ensure the restaurant and staff follows health and safety regulations. 7. Place orders for drinks, garnishes, consumables and equipment. 8. Record all income and expenses and ensure cash registers are balanced at the end of every shift. 9. Be creative and assist with marketing strategies especially when it comes to social media as well as potential promotions that could increase footfall. 10. Ensure that the restaurant is running smoothly and any issues resolved quickly. 11. Be proficient with organising table bookings using our booking system, as well as dealing with walk ins and facilitating changes to our guests requirements. In return we can offer an excellent working environment, great rates of pay, 50% staff discount and staff meals on duty. If this sounds like you, please contact us, we would love to meet you.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.