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ARE YOU THE ONE? As Field Training Manager for SharkNinja, you will lead the delivery of engaging product training that brings the brands strategy to life across field teams and in-store Brand Experts.Designing and delivering impactful face-to-face and virtual learning across retail programs, online platforms, and content projects, you will drive brand advocacy, boost sell-out performance, and supp... ZIPC1_UKTJ

Please note that only current university students who are required to complete a placement year as part of their course are eligible for this placement opportunity. Victoria Beckham Ltd offers a selection of work placement opportunities for those currently studying at university and looking to gain experience in the fashion industry. The placements we offer provide a varied and tangible learning experience that can be applied to roles in the future and support the university learning experience. Location: Mayfair, London Placement: 12-month placement Role Overview As Retail Administration Intern in our flagship store, you will provide vital support to store leadership and the wider retail operations team. You will act as a bridge between front-of-house teams and head office, ensuring seamless processes and high operational standards. The one year internship involves a blend of in-store presence and office-based work, requiring strong organisational skills, a proactive mindset, and an excellent eye for detail. Key Responsibilities Operational & Administrative Support • Maintain and update store documents, files, and databases, • Assist in stock management processes (receipts, transfers, RTVs, stock takes), • Support scheduling, rotations, and holiday planning in alignment with payroll, • Process store expenses, invoices, petty cash, and liaise with finance, • Manage after sales service repairs liaising with the key stakeholders Store Compliance & Standards • Coordinate store maintenance and ensure health& safety checks are completed, • Support execution of VM guidelines and seasonal campaigns from HQ, • Maintain brand standards in both front and back-of-house areas Communication & Liaison • Support training administration: booking sessions, tracking completion, • Organise store meetings and prepare meeting notes when required, • Manage and maintain client appointment calendar Team Support • Provide operational support to Store Manager and wider leadership, • Assist with onboarding of new hires,employee documentation and induction processes, • Support recruitment administration in partnership with HR Profile & Skills Required • Previous experience internship in retail administration, store operations, or retail would be a plus, • Highly organised with excellent time management, • Strong communication and interpersonal skills, • Comfortable with data handling, reporting and systems(Excel, workforce management software), • Proactive and adaptable, with attention to detail, • A collaborative team player able to work both in-store and in-office settings, • Passion for retail, operations and delivering an exceptional store environment Please ensure you have fully read and understood the requirements before applying for this position. Internships at Victoria Beckham are only open to candidates who are currently enrolled in a full-time, higher education course. If you are not currently a student, you are not eligible to apply for this position.

We are looking for a passionate and experienced Store Manager to lead our amazing team in our boutique in London. If you are results-driven and love to inspire others, this is your chance to shine. As Store Manager and part of the retail team, you will play a key role in growing the brand in the local market. You will report to the Area Manager and your responsibilities will include : Sales Optimization • Drive and maximize sales in line with the objectives set by management, • Analyze store KPIs and implement action plans to meet and exceed targets, • Prepare daily/weekly/monthly reports for store management Team Leadership and Management • Train and share knowledge about products, sales techniques, and operational procedures with the sales team, • Lead and motivate the team in achieving goals and managing key performance indicators, • Manage staff schedules, • Conduct annual and professional performance reviews Operational Procedures • Ensure compliance with company procedures and standards, • Maintain the store’s appearance, visual merchandising, cleanliness, and product presentation, • Ensure the sales floor layout and product displays are in line with merchandising guidelines, • Oversee stock management and inventory control Profile • Minimum of 3 years of proven experience as a Store Manager or team leader in the fashion retail industry, • Strong understanding of KPIs and performance metrics, • Performance and results-driven, with a strong commercial mindset, • A natural leader: dynamic, versatile, and highly adaptable to new challenges, • Passionate about the world of fashio

Job Description Title: Flagship Store Manager - Regent Street Reports To: Retail Director Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Flagship Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Flagship Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards within a high traffic location. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Manging employee relations with people-driven approach, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM objectives including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs, analyse trends, and build a business action plan accordingly, • Build a strong network with local stakeholders on forecasts, opportunities, and challenges, • Animate and motivate the team to develop the business Operations & Compliance • Ensure compliance with scheduling, operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee compliance on stock management, store audits, deliveries, inventory accuracy, and shrinkage Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 5 years in store leadership, • Experience managing large teams in high traffic environment, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Team-focused and client-centric, • A strong commercial mindset, • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Title: Dual Site Manager Location: London - Luxury Department Store Knightsbridge Salary: Up to £70,000 Overview An exciting opportunity for an experienced Dual Site Manager to oversee two luxury boutiques within a prestigious retail environment. This role requires a strong leader with a passion for client experience, team development, and driving commercial performance. Key Responsibilities • Lead and develop two retail teams, fostering a high-performance and client-focused culture, • Drive sales and exceed targets across both locations, • Deliver exceptional, personalised client experiences and build long-term relationships, • Ensure the highest standards of presentation, service, and product knowledge, • Oversee daily operations, ensuring efficiency and alignment with company standards, • Monitor KPIs and implement strategies to optimise performance, • Manage stock, visual merchandising, and overall boutique standards, • Support recruitment and ongoing team development Profile • Proven management experience within luxury retail, • Strong commercial mindset with a track record of delivering results, • Inspiring leader with excellent people management skills, • Highly client-centric with a passion for luxury service, • Organised, adaptable, and able to manage multiple priorities What’s on Offer • Salary up to £70,000, • Opportunity to lead within a prestigious luxury environment, • Exposure to an international, high-value clientele Due to a high response, we can only contact shortlisted candidates that fit the criteria above. 360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all of our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

DEPARTMENT MANAGER (Department Leadership — Massimo Dutti UK) Who we are Massimo Dutti is part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties. Massimo Dutti blends timeless style with a modern edge — defined by quality, considered design, tailoring and elevated everyday essentials. Our stores deliver a premium experience where detail matters: product knowledge, presentation and thoughtful service. At Inditex, how we work sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. The role As a Department Manager, you own the performance and daily leadership of your department. You drive sales through product, standards and service — while developing a confident team that can deliver consistently in a premium environment. You’ll be hands-on on the shopfloor, using KPIs and product insight to set priorities, coach performance and keep the department looking and feeling exceptional. This role is for you if you… • Lead with emotional intelligence, integrity and high standards, • Are commercially strong and confident with KPIs and daily trade, • Care about detail: service, product knowledge and presentation, • Are organised, calm under pressure and strong at prioritising, • Enjoy developing people and creating a positive, accountable team culture What you’ll do • Own department results: sales, productivity and key KPIs, • Analyse performance and product to set clear daily actions for the team, • Deliver a premium customer experience through strong service and product knowledge, • Maintain excellent presentation, availability and department routines, • Coach, develop and support your team through clear feedback and training, • Partner with VM/Operations to ensure flow, replenishment and standards are consistent, • Support compliance with Health & Safety, security and store procedures, • Champion Inditex sustainability initiatives through daily ways of working What we offer Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts. At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference. Inclusion & accessibility We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.

Job Title: Assistant Store Manager Reporting to: Store Manager Location: Battersea, London Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role The ME+EM Assistant Store Manager is dedicated to customer service, team morale and driving results, who is responsible for overseeing the store and team in the managers absence. You have a keen understanding of the brand vision and stay up to date on industry trends. You understand the role of retail in our omni-channel business while representing the brand ethos. Responsibilities: People Management • Act as the person in charge in the absence of the Manager., • The second point of call for all people related issues within your store. You are not expected to solve big issues but support and listen to your team. If not confidential, the information should be shared with the Store Manager., • Carryout daily training and coaching with the team by leading by example on the shop floor., • Assist with managing staff admin including hours worked against what is recorded in Humanity., • Arrange cover in the absence of the manager., • Ensure breaks are taken whilst being the manager in charge., • Keep up to date with company polices within the handbook and ensure the team are complying., • Assist with identifying training needs and arrange sessions with the Compliance manager to fill the gaps., • Understand the store target and relay this to the team., • Encourage dress code compliance following the policy., • Attend meetings in the absence of the manager. Customer: • Provide the best most luxurious customer experience to all who visit the store., • Be confident in building organic and long-lasting relationships with customers, • Aware of the importance of CRM, • Carryout personal styling sessions with confidence., • Promote where possible the omni channel experience Product: • Have a high level of product knowledge, attend regular product review meetings and relay new information to the team., • Ensure the store display represents the design intent for each garment., • Ensure the protection and use of stock is in the best interests of the business and report any inaccuracies to the Store Manager., • Assist with the store recall process. System: • Understand the Elucid back office and be a super user for back-office processes, • Work alongside the Customer Care team and other operational functions to ensure policies are aligned to ensure the best customer experience is achieved. About You: • Experience in people management in a high volume, fast paced environment (2 years preferred), • Commercial understanding of modern luxury, • Confident in Visual Merchandising, • Highly organised and a proactive leader, • Coach, detail oriented and enthusiastic, • Able to provide examples of exceptional results in Retail, • An enthusiasm for store management and Brand leadership, • Team player, communication skills, positive attitude, proactive, can-do mindset, • Able to provide examples of leading by example, developing others and contributing to the success of the company Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Luxury Retail Manager – Piccadilly, London The Whisky Shop is seeking a Retail Manager to lead our flagship Piccadilly store. This is an exciting role at the heart of the UK’s leading specialist whisky retailer. We are looking for a commercially minded leader with deep roots in London’s luxury or premium on/off-trade scene. This role requires someone who can drive sales, build meaningful relationships, and deliver a consistently high standard of in-store experience for our customers. Key Responsibilities • Lead and manage the day-to-day operations of the Piccadilly flagship store, ensuring a seamless, elevated customer journey at all times, • Drive sales performance, profitability, and KPIs through clear commercial focus and leading by example., • Continuously manage, develop and inspire a high-performing team, ensuring excellence in customer service, product knowledge, and sales execution, • Deliver ‘approachable’ luxury hosting, including customer welcome, storytelling, upselling, and closing high-value sales, • Build and maintain strong relationships with high-net-worth clients, collectors, and whisky enthusiasts, • Drive and grow in-store events, positioning Piccadilly as a destination for premium experiences and as a hub for our London-based Loyalty programme Members., • Oversee high store standards, visual merchandising, and stock management in line with our brand expectations Skills and Experience • Minimum 5 years’ experience in a senior retail or hospitality management role within luxury retail or premium environments, • Proven commercial track record, with strong experience managing margins and analysing sales performance data, • Natural salesperson with the ability to engage, upsell, and close across a diverse, high-value clientele, • Established network in London, with an existing client base or strong potential customer address book, • Credibility and confidence working with brands and suppliers, including hosting visits, whisky tastings and events, • Excellent communication skills across phone, email, and WhatsApp, with a focus on building long-term client relationships., • Entrepreneurial mindset with a proactive approach to business development, • Passion for premium whisky and spirits, with a desire to create exceptional customer experiences, • Confidence and enthusiasm for content creation, with experience across social media channels, is a strong advantage - with the ability to bring the Piccadilly store experience to life digitally Salary £40,000 - £60,000 depending on experience + discretionary six-monthly bonus If you think this sounds like you, and are ready to take ownership of one of our most iconic locations, we would like to hear from you.

Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since 2020. Globe-Trotter is a truly global business trading in more than 80 countries, with significant brand awareness in Japan, Europe and the USA and an increasing footprint in the GCC, China and South East Asia. We are looking for a Senior Sales Assistant to support our flagship stores performance and profitability, with a focus on providing excellent customer service. Key Duties and Responsibilities • Be an ambassador of the Globe-Trotter brand, proactively manage relationships with internal and external partners, • Ensuring high levels of customers satisfaction through the delivery of outstanding customer service, always aiming to exceed customer expectations, • Create customer loyalty by capturing and adapting your advice to the individual customers’ needs and develop a strong relationship with each customer, • Be knowledgeable about all Globe-Trotter products, • Ensure store layouts are reflective of customer traffic flow to maximise sales, customer satisfaction, store presentation/appearance, image and ergonomics for customers, • Manage upkeep and condition of all equipment, fixtures and fabrics of shop premises, • Liase with customers through email, webchat and telephone., • Provide cover for the store manager in their absence., • Support the Store Manager in assessing and improving individual performance and in identifying and developing talents., • Be confident to make decisions with customer issues and deal with complaints effectively to maintain the brands reputation., • Assist in the daily management of key holding responsibilities, • Lead by example and be a role model for the team. Requirements of the role • A strong understanding of Luxury retail and sales experience is essential., • Previous experience in a supervisory or senior sales role, with experience of supporting a team., • Excellent communication and relationship building skills, with the ability to adapt to your audience., • Be resilient with the ability to keep calm under pressure., • Experience in sales generation and managing the achievement of sales results., • Flexibility to work non-traditional hours, including days, evenings, weekends and holidays., • Knowledge of additional languages would be advantageous.

🐄 National Account Manager – Grocery 📍 West London | Hybrid (3 days office, 2 days home) 💷£55k – 20% Bonus and EMI We’re working with one of the UK’s fastest growing challenger brands in the dairy space, on a mission to shake up a category that’s been left behind for far too long. In just a couple of years, they’ve built serious momentum through standout branding, innovative products, and a fresh take on what modern consumers actually want from dairy. This is a chance to join early, take real ownership, and play a key role in scaling a brand with huge ambition. The role This is not a sit back and manage role. You’ll be right at the centre of the commercial engine, owning key retail relationships, winning new business, and helping shape how the brand grows. You’ll work closely with a small, high performing team, with real exposure and influence from day one. If you enjoy building things from the ground up and want your work to genuinely matter, you’ll feel right at home here. What you’ll do 🚀 Own and grow key national retail accounts, delivering strong JBPs and driving performance 🎯 Identify and win new listings, getting the brand in front of more shoppers across the UK 🛒 Lead standout product launches both in store and online 📣 Build and execute shopper marketing plans that drive visibility and rate of sale 💰 Manage trade spend effectively, ensuring strong ROI 📊 Use data and insight to unlock opportunities and improve performance 🤝 Contribute to ways of working, culture, and how the business scales 💡 Bring fresh thinking to a traditional category and help disrupt the fixture What we’re looking for 📈 Experience in sales, account management or business development, MUST BE within FMCG 🏆 A track record of growing accounts and delivering results 🌱Experience managing grocery accounts within FMCG 🛍️ Confidence managing retail relationships and navigating listings 💼 Commercial awareness, with experience owning budgets or P and L 🗣️ Strong communication and negotiation skills ⚡ Someone who thrives in a fast paced, start up environment 🙌 A hands on, proactive mindset with plenty of initiative 🥑 A genuine interest in food and quality products What’s in it for you 💸 Competitive salary plus options 🌴 25 days holiday plus your birthday off 🏡 Hybrid working with a West London office base 🧈 Product perks and additional brand discounts 🏋️ Free gym membership 🌱 Real ownership and the chance to help build a category defining brand What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

This is a very exciting time for our client who is expanding their stores and creating a number of SALES CONSULTANTS roles based in White City. We are looking for an experienced Luxury Senior / Sales Consultants. You could have 3-5yrs experience selling fine watches jewellery (ideally with a client book) and looking for change. This is also a great opportunity for those luxury sales consultants who want move from fashion, accessories and lifestyle. Our client is an international heritage brand that have honed their craft for over 130 years. Specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint. The ability to build strong positive working relationships is a must as is the need to inspire the clients with not just excellent service but the stories about the beautiful pieces. Role: • Reporting to the Boutique’s Manager, and Teams Manager, you will be part of a team of 8-15 Sales Associates, • Establish a rapport with the clients, servicing their requirements and go ‘above and beyond’ to deliver outstanding customer experience and establish repeat business., • Build and foster a client database, identifying your clients’ needs and keeping appropriate contact with them., • Establish yourself as the ‘go-to’ person in your area of expertise., • Be driven to exceed targets, both in personal and team sales figures, • Be aware of, and knowledgeable about, new brands, products and launches and update clients where appropriate., • Be aware of, and exhibit knowledge of procedure and security compliance. Adhering to company policies at all times., • Responsible for your work, behaviour, and performance at all times. Ideal Candidate: • Must be articulate with excellent communication skills, • For junior sales – Experience in luxury / premium retail environment with a passion and eagerness to learn and develop, • Senior sales Must have a minimum of 3 yrs. experience in a luxury retail store or Senior Sales Consultant ideally with own client book., • Previous experience selling Fine watches & Jewellery is desirable but not essential and will consider luxury fashion, accessories, and hospitality, • Be an ambassador of the company and brand, • Be passionate & inspiring about your role, Watches & Jewellery and brands., • Exhibit a high degree of passion and enthusiasm for your role, the team and the business., • A motivated team member, communicating with, and supporting, your colleagues and striving to deliver exemplary customer service., • Sales and service driven aiming to exceed targets set, • A passion to learn and self-develop knowledge on all brands & products., • Flexible and confident to attend evening events to network, enhance sales and relationship build with clients, • Have excellent English both verbal and written – additional language skills would be an advantage Please email CV’s to or call direct on 07815939515Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

At Season, we believe everyone is capable of creating exceptional food and drink. We turn curious cooks into confident creators. We’re looking for a Store Manager for our flagship Islington store who loves coaching people and will protect and elevate our signature customer experience – helping every customer feel more confident, inspired, and capable when they leave than when they arrived. The store also has cooking classes every week or two - we have a tutor who leads these. The role This is a hands-on leadership role in a modern cookshop. You’ll spend your days developing people, keeping standards high, and making sure the shop feels warm and brilliantly run. It’s not about pushing volume - it’s about creating exceptional experiences, consistently. What you’ll do • Coach daily – raise the bar through clarity, feedback, and care., • Develop your team – get to know what makes each person tick and build real development journeys., • Own the customer experience end-to-end – warm welcomes, great questions, thoughtful recommendations, and genuine “wow” moments., • Keep operations crisp – rotas, merchandising, stock accuracy, cash and compliance, and a tidy back-of-house., • Use feedback and a few simple KPIs to improve week by week – without losing the magic. This role is not A by-the-numbers shop job. We’re ambitious, hands-on, and we hold a high bar. You’ll lead from the front, model the behaviours you want to see, and build a team that takes pride in doing things properly. You bring • Experience leading a retail or hospitality team, • A strong coaching mindset – you enjoy helping people grow and perform with confidence, • Confidence with rotas, stock, and day-to-day operations, • Warmth under pressure, good judgement, and a calm, positive presence, • A genuine love of food and helping people learn What you can expect • A supportive, high-standards environment with real autonomy, • The chance to shape how a brilliant cookshop feels – for customers and for the team The package Competitive salary, real autonomy, exceptional opportunities for development, staff discount. Ready to run a Season store and help more Londoners fall in love with cooking?

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Position: Fine Watches - Assistant Manager Job Type: Permanent, Full-time Location: Hyde Park, London About the Position: We are currently supporting a highly prestigious Swiss watch Maison, globally recognised for its craftsmanship and legacy, in the search for an Assistant Manager for their London boutique. About the Role: As Assistant Manager, you will lead and motivate a dynamic team, ensuring exceptional customer service and operational excellence. Collaborating closely with the Store Director, you will drive the team to achieve store KPI targets, foster individual and collective skill development, and uphold the brand's values. Key Responsibilities: • Leadership & Standards: Setting and upholding uncompromising standards of excellence across all aspects of the boutique., • Brand Representation: Embodies the values of a world-renowned luxury Maison, demonstrating discretion, professionalism and impeccable personal presentation at all times., • Client Experience: Delivers an exceptional, highly personalised client journey, cultivating long-term relationships within a discerning, international clientele., • Commercial Discipline: Consistently drives performance through a refined, client-led approach, ensuring targets are met with integrity and precision., • People Development: Elevates team capability through coaching, role modelling and fostering a culture of accountability and excellence., • Operational Excellence: Ensures flawless execution of boutique operations, maintaining the highest standards of compliance, organisation and attention to detail. Qualifications: • 3+ years of retail management experience., • Excellent verbal and written communication skills. Your journey with IRD Our dedicated recruitment team ensures a considered and seamless process throughout. You will be supported at every stage of your journey with us. Please apply with your most up-to-date CV, and a member of our team will be in touch to discuss your next career move. Due to the volume of applications, we will only be in touch should your profile be of interest.

At Whittard of Chelsea, we’ve been inspiring moments of tea, coffee, and hot chocolate delight since 1886. Behind every store experience is a leadership team that brings our story to life-through passion, performance, and pride. We’re now looking for a Deputy Manager at our Oxford Circus store to support the Store Manager in delivering exceptional service, empowering a brilliant team, and helping the store run like clockwork. Whether you’re on the shop floor with a sample tray or reviewing daily performance with the team, you’ll be a key part of what makes our stores special. A Day in the Life You’ll be a trusted co-pilot to the Store Manager-leading the team, solving challenges in real time, and ensuring everything runs smoothly behind the scenes. Your day will include: What Makes You Exceptional? We’re looking for someone who’s ready to take their next step in leadership-and do it with energy, confidence, and a love for retail. You’ll bring: • Experience in a supervisory or assistant management role within a retail environment., • A natural ability to coach, motivate, and lead by example., • Strong commercial instincts, with confidence in reading reports and using data to influence daily decisions., • A proactive mindset-someone who spots what needs doing and takes action., • Great organisation and time management, juggling tasks while staying customer-focused., • A genuine passion for creating brilliant customer experiences-and sharing your product knowledge with pride. Why Whittard? We’re proud of our heritage, but our focus is on the future-nurturing talent, building connection, and creating career paths for people who love what we do. As a Deputy Manager, you’ll get the support to grow your skills, lead your team, and take the next step when you’re ready. You’ll also enjoy: • Up to 50% store discount – discover your new favourites!, • Monthly product allowance – a little treat with every pay cheque., • Discretionary bonus scheme – because great work should be recognised., • Wellbeing resources & family-friendly policies – because we care about the whole you., • Opportunities to connect across stores and head office – be part of something bigger. … And much much more! Whittard of Chelsea is an Equal Opportunity Employer. We thrive to be a diverse and an inclusive organisation. We want to be a place where differences are recognised and celebrated, with a workforce that builds teams from all individualities, backgrounds, and experiences. Together as a Whittard family, we continue to create a culture that encourages, supports, and inspires all our employees to have a voice, to make a positive difference in helping to develop our ambitious brand.

Senior National Account Manager UK Prestige Team – Elizabeth Arden & Fragrances (Revlon Group) Location: Central London, Mornington Crescent, NW1 Work Type: Hybrid – 3 days in the office Department: Sales Reports to: Head of Sales Elizabeth Arden, part of the Revlon Group, is entering a new era of momentum and cultural relevance. The launch of future‑focused fragrances and the appointment of Leighton Meester as the face of our newest campaign - our first brand ambassador in over a decade - signal a bold step forward for the brand. With strong investment and ambitious growth plans across our fragrance portfolio, this is an exciting time to join the team. We’re looking for a Senior National Account Manager who is commercially sharp, driven, resilient and comfortable rolling up their sleeves. The role requires pace, tenacity and confidence. You’ll work with two of the UK’s biggest retailers, including the number‑one retailer in the country, in a role that blends hands‑on commercial delivery with growing strategic influence. As our portfolio and partnerships expand, this position offers meaningful visibility, autonomy and a strong platform for long‑term development. The opportunity You’ll partner closely with the Head of Sales to deliver the UK fragrance strategy, owning retail and net sales performance, shaping strategic account plans and identifying new opportunities to accelerate category growth. The role is hands‑on, commercially focused and increasingly strategic as the business evolves. You will also take on direct report responsibilities, supporting capability development and helping shape how our brands show up in‑store and online. What you’ll be doing • Deliver retail and net sales performance against agreed KPIs, • Build and execute strategic account plans to drive sustainable growth, • Lead the Boots fragrance business and other key national accounts, identifying expansion, innovation and category opportunities, • Produce weekly sales reporting with insight, retail context and clear recommendations, • Maintain accurate demand and commercial forecasting, • Manage P&L performance with strong commercial rigour, • Drive distribution, visibility, VM and promotional effectiveness across all channels, • Lead range change processes including listings, space negotiations and sell‑in, • Ensure excellent execution of launches, promotions and campaigns – online and in‑store, • Build strong commercial relationships with retail partners and internal stakeholders, • Prepare for and contribute to retailer strategy meetings, workshops and JBPs, • Support and develop your direct report to deliver against commercial objectives What you’ll bring • Experienced salesperson with a proven track record in the fragrance/beauty/cosmetics industry, • Strong experience managing top‑tier retail accounts – Boots experience is desirable, • A self‑starter mindset with hunger, resilience and the ability to thrive in a demanding sales environment, • Strong commercial acumen and a passion for driving growth, • Excellent analytical capability and confidence with Excel and PowerPoint, • Ability to influence, challenge and build credibility quickly, • Comfort operating in a hands‑on role while developing strategic skills, • Leadership experience preferred, or clear leadership potential Why join us? • A role that blends hands‑on commercial ownership with increasing strategic responsibility, • The opportunity to shape the future of a fragrance portfolio entering a new era of brand energy - highlighted by the Leighton Meester campaign, • Strong investment and ambitious growth plans across the Prestige division, • A collaborative, supportive environment with genuine long‑term development opportunities Benefits • Generous product allowance & staff discounts across the Revlon Group portfolio, • 25 days annual leave plus Bank Holidays, • Wellness Fridays (2pm finish), • Hybrid working – 3 days in the Central London office, • Pension scheme with company contribution, • Private medical insurance and wellbeing support

YOUR NEW JOB: For our store in Watford Intu SC, we are looking for a Store Manager to join our team. Reporting to the District Manager, you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. • 40 hours per week., • Full flexibility required, Monday to Sunday., • At least 1 year of proven experience in a Store Manager role within the retail industry is a must., • Strong leadership and people management skills, with experience leading, coaching and developing teams. YOUR MAIN RESPONSIBILITIES: • To ensure an excellent level of customer service is provided in the store., • To plan, apply and monitor the required measures in order to reach and exceed sales targets., • To analyse and review management indicators and costs in order to improve them., • To ensure and collaborate in the implementation of merchandising standards and optimise selling space in order to obtain maximum profitability., • To be familiar with the collection, and control and manage the stock to maximise sales., • To act as a role model and promote effective communication within the team., • To recruit, train and ensure the seamless integration of the new employees., • To lead and motivate the team, ensuring the development of staff potential., • To plan, organise, prioritise and distribute tasks, optimising resources and minimising costs., • To ensure the optimal management of personnel administration duties ABOUT YOU: We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximise profitability. Sales-oriented, organised and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!

Key Account Manager Location: Flexible/London, UK Reports to: Head of Sales/Commercial Operations A growing premium challenger food brand is looking for a Key Account Manager to support its next phase of growth, working closely with commercial leadership in a hands-on role, focused on building distribution and strengthening customer relationships. The opportunity This is a hands-on commercial role focused on driving new business, managing relationships and building a strong sales pipeline, helping to expand distribution in independent retail and develop foodservice presence across pubs, restaurants and distributor partners. As the business is in a start-up phase, you will have the opportunity to build structure, strategy, processes and systems alongside the Head of Sales and Commercial Operations, and be part of building something from the ground-up. About the business This is a founder-led food brand focused on quality products for modern consumers, with growing distribution and ambitious plans to continue expanding its UK footprint while building the foundations for longer term international growth. They have won great-taste awards, and are already listed in some amazing retailers. The team is small, collaborative and delivery focused. This role would suit someone who enjoys taking ownership and being part of a scaling environment rather than operating within a large corporate structure. What you will be doing New business development: • Identify and approach new independent retailers including delis, farm shops and speciality stores, • Develop opportunities with foodservice operators and distributors, • Build and manage a strong pipeline of prospects, • Conduct outreach through email, calls and face to face meetings, • Convert new opportunities into trading customers Account management: • Manage relationships with existing customers, • Support repeat ordering and strong in-store execution, • Build long term partnerships, • Maintain strong standards of communication and responsiveness Sales organisation and process building: • Help implement CRM and pipeline tracking, • Maintain clear records of leads and account activity, • Support the development of simple, scalable sales processes, • Help improve structure as the business grows Commercial support: • Coordinate samples and follow up activity, • Ensure opportunities progress through the pipeline, • Support launches and promotional activity, • Assist with day to day commercial coordination Brand representation: • Support trade shows, events and customer meetings, • Represent the brand professionally in external environments, • Support in-store sampling activity where required, • Gather feedback from customers and the market Performance tracking: • Support reporting across sales activity and new accounts, • Track revenue performance and account growth, • Share insights and identify commercial opportunities What they are looking for Need to have: • 1–3 years' experience in sales, account management or business development within a food, drink or FMCG business, • Experience working in a business development or field sales position, • Experience developing relationships with independent retail or foodservice customers, • Proactive approach, highly organised and great attention to detail, • Confident communicator across different channels, • Commercial awareness and interest in sales performance Nice to have: • Exposure to CRM systems, • Experience in a start-up or scale-up environment, • Interest in consumer products or food brands Career progression opportunity: This role is designed to develop alongside the business. As the company grows there will be significant opportunities for progression, to take ownership of larger accounts and progress into more senior commercial roles based on performance and contribution. The benefits: • Performance related bonus, • Equity opportunity linked to individual contribution and business performance, • Clear progression opportunities, • Flexible working environment, • Opportunity to play a meaningful role in a scaling brand, • Exposure to industry events and networks, • Pension and future benefits as the business grows

About Us We started as Burrito Kitchen, making the tastiest Burritos (which we still do in 4 locations) but more recently we have rebranded and launched B.Kitchen and we operate build-your-own salad bars, fresh orange juice machines and hot counters within Tesco stores. We are currently trading in 23 locations and we are entering an exciting growth phase with 20 additional stores launching in Q2 this year. This is a pivotal role for someone who has been there during scale and wants to help shape the next chapter of a fast-growing food retail business. Overview B Kitchen is a fast-growing food retail business operating salad bars, fresh juice machines and hot counters within Tesco stores. With 23 stores currently trading and 20 new locations launching this year, we are looking for a strong Multi-Site Manager to lead performance across 5 London locations. This is a hands-on leadership role for someone who thrives in fast-paced food retail, understands multi-site operations, and can drive both standards and sales. The successful candidate must be happy to get hands on with supporting the team in daily operations where needed. All our products are sold through the Tesco till system so your main responsibility is to support and manage our kitchen teams, Key Responsibilities • Full operational responsibility for 5 London stores, • Drive sales, labour control and profitability across your region, • Lead, coach and develop Store Managers and Supervisors, • First point of cover if a store needs support, • Ensure high standards in food safety, compliance and brand execution, • Deliver strong customer experience within the Tesco environment, • Monitor KPIs including sales, waste, labour and like-for-like growth, • Support recruitment, onboarding and performance management, • Implement in-store campaigns, promotions and meal deal initiatives, • Work closely with the Commercial and Senior Leadership teams, • Be present in stores regularly — leading from the front Skills & Experience • Proven experience in multi-site food retail or food-to-go, • Strong leadership and people development skills, • Commercially aware with the ability to drive performance through KPIs, • Organised, hands-on and comfortable working in-store, • Experience operating within a grocery retail environment (desirable), • Flexible and available to work Monday to Sunday as required Why Join Us? • Join during an exciting growth and expansion phase, • Real autonomy and ownership of your region, • Opportunity to progress within a scaling business, • Be part of a business where standards, pace and accountability matter

Store Manager | London We are currently supporting the appointment of a Store Manager for a considered, high-profile retail location in London, a role that sits at the intersection of commercial performance and people leadership. This is a pivotal position, responsible for shaping performance, guiding and developing a sizeable team, and delivering a consistently elevated customer experience within a dynamic environment. Key Responsibilities • Lead and develop a high-performing team with clarity and consistency, • Drive commercial performance through a strong understanding of key business indicators, • Establish a culture centred around service, ownership, and accountability, • Build and nurture meaningful customer relationships, • Oversee the day-to-day running of the store with a hands-on, considered approach, • Uphold exceptional standards across all aspects of the store environment Candidate Profile • Proven experience as a Store Manager, ideally within a flagship or high-profile retail environment, • A strong commercial mindset, with the ability to interpret performance data and translate this into clear actions, • Experience leading larger teams, with a focus on development, engagement, and retention, • A leadership style that is both people-focused and results-driven, • A natural ability to build and maintain client relationships, with an understanding of client development and loyalty, • Confident in managing operational aspects of a store, with strong attention to detail, • Composed, adaptable, and able to navigate a fast-paced environment with ease, • Strong communication and interpersonal skills, with a polished and credible presence Offering • A highly competitive salary, in the region of £70,000–£75,000, • A performance-led incentive structure, including monthly bonus and annual MBO, • A comprehensive benefits package, including private healthcare and wider wellbeing support

🚀 WE’RE HIRING! KEY ACCOUNT MANAGER – LONDON 🗺️ Are you the kind of person who can walk into a café, clock the fridge layout, and already be thinking: “XOXO belongs here”? Do you thrive on building real relationships and bringing bold brands to life in the real world? Well, look no further. We’re looking for a standout Key Account Manager to drive visibility, volume, and vibrant partnerships across London. If you’re obsessed with growing challenger brands, building standout customer relationships, and bringing a category to life, we want to hear from you. WHAT YOU’LL BE DOING 🎯 🧃 Territory Account Management • Own and grow a portfolio of key independent accounts and regional chains across London, • Drive volume and visibility via promotional sell-in, merchandising, and trade activation, • Build strong, long-term relationships with cafés, bars, convenience stores, and lifestyle retailers, • Deliver against monthly volume, distribution, and menu listing targets, • Own CRM and reporting across your accounts, • Share market, shopper, and competitor insights to help guide commercial strategy, • Work closely with the Head of OOH for coaching, performance tracking, and support, • Partner with Wholesale NAM to ensure smooth handovers & volume uplifts WHO YOU ARE 🔍 ✅ Previous experience working with independent cafés, bars, or lifestyle retailers ✅ Strong understanding of café or lifestyle-led retail landscapes ✅ A confident communicator, commercially astute, and naturally self-led ✅ Proven success in sales, account management, or customer success ✅ Comfortable working in a fast-paced, high-growth environment ✅ Passion for culture-led, disruptive brands STRUCTURE OF ROLE 💼 🫡 Reports to: Head of OOH 👥 Works with: Wholesale NAM, Sales, Marketing, Ops 🛍️ Customers: Key regional independents, café groups, bars & lifestyle-led retailers PURPOSE OF ROLE 👀 Your job is to drive volume and visibility across London through exceptional account management, new business development, and trade execution. 💥 The KAM is the face of XOXO Soda for local accounts — delivering standout customer experiences that turn first-time stockists into long-term partners. MEASURES OF SUCCESS 💪 🏆 New account wins across region 📍 Distribution, menu listings, and multisite targets 📈 Repeat order rate & uplift in volume ✅ Effective trade promotion & compliance 🤝 Strong customer relationships & retention WHY JOIN US? 🥤 🚀 Be part of a fast-growing brand shaking up the drinks industry 💰 Competitive salary 🧑‍🤝‍🧑 Join a fun, ambitious, and high-energy team that’s obsessed with what we do 💡 Make a real impact across a key region for growth 🌴 25 days holiday + bank holidays 🥤 Free XOXO sodas in the office! No Recruiters Please. Equal Opportunity Employer Statement: We are an equal opportunity employer and value diversity in our team. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, gender identity, national origin or disability.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: Our Sales Managers are ambassadors of our brand and custodians of the shop floor experience. With a refined commercial mindset and a deep appreciation for luxury retail, you will lead with presence, purpose and passion. You will inspire exceptional standards of service, cultivate high-performing teams and ensure our customers experience a level of care, knowledge and personal attention synonymous with true luxury. Operating within a dynamic and ever-evolving environment, you will balance commercial performance with artistry, service excellence and brand integrity. Please note, this is a one-year fixed term contract ending in April 2027. Key Responsibilities: • Lead, inspire and develop a high-calibre team of sales professionals., • Create a culture of excellence, engagement and pride in service., • Deliver thoughtful, tailored coaching and training on product knowledge, storytelling and service standards., • Build strong, collaborative relationships across the wider business., • Drive sales performance through a considered and strategic approach to targets and KPIs., • Motivate and reward success, while coaching individuals to continuously elevate their performance., • Oversee floor moves in alignment with brand direction, sell-through and visual excellence., • Provide insightful weekly trade feedback, sharing client insights, successes and opportunities for growth., • Champion clientelling and the Liberty Loyalty programme, nurturing long-term client relationships and delivering a highly personalised, personal-shopper-level experience., • Conduct regular floor walks to ensure impeccable standards across the shop floor, stockroom and team presentation., • Uphold the highest standards of stock integrity, loss prevention and administrative accuracy., • Prepare for and actively participate in stock takes, ensuring precision and accountability. About You: • Proven experience as a Sales Manager within a fashion environment., • Strong understanding of the luxury marketplace, customer expectations and current trends., • A refined eye for visual presentation and an appreciation for craftsmanship and detail., • Commercially astute, with the ability to plan strategically and run departments profitably year-round., • Confident leading and developing high-performing teams with a considered, inspiring leadership style, • Experienced in delivering exceptional, personalised service and building long-term client relationships.

Position Reporting to the Head of UK and ROI, you will support the management of a portfolio of UK Retail accounts and contribute to the day-to-day execution of commercial plans. Your main responsibilities: • Support the day-to-day relationship with retail accounts, in close collaboration with the local importer and your manager., • Assist in the implementation of commercial plans for our brands (Bonne Maman, St Michel, St Aubert) and retailer own brands., • Help coordinate the roll-out of national agreements (product listings, promotions, pricing updates...) across accounts., • Monitor product listings, availability and in-store execution; follow up with clients to ensure correct implementation., • Support the planning and execution of promotional activities, including tracking budgets and performance., • Prepare regular sales reports (volumes, turnover, promotional performance) and highlight key insights. The position is UK based with an office in Central London and is too be filled ASAP. Working from the office at least once a week is expected. Fixed-term contract of 9 months (maternity leave) Travelling within the UK area is to be expected. Driving license required. Profile You have a higher education qualification in business, with a minimum of 1 to 3 years’ significant experience in a UK FMCG retail-related position. A very good knowledge of the UK market would be very appreciated. You are recognised for your organisational and interpersonal skills, your ability to convince and your proactivity. You are familiar with Microsoft Pack Office, especially Excel and PowerPoint. Speaking French would be a plus. Who are we? A key player in the French biscuits, cakes and ready to fill sectors, St Michel is a fast-growing French independent family business. Our 8 factories are located in France and our products are sold internationally, in over 100 countries. Besides, St Michel was voted France's favorite brand in 2022, all categories! Our trademark? We invent and manufacture gourmet products, paying particular attention to the quality of the ingredients and their origins, as well as taking into account the producers, animal welfare and the environment. Our CSR approach “Le Goût de la Transmission" is at the heart of everything we do. At St Michel, we are driven by a single goal: be the world leader of French-style cakes and biscuits. Apply now! We promise, we won't eat you.

Situated in carefully selected locations worldwide, renowned for their creativity, luxury, interiors, fine art, or bespoke design – our stores showcase an exceptional collection of luxury homeware, furniture, artwork, lifestyle pieces, fashion and leather goods. We work with discerning private clients, interior designers, and collectors, creating a space that embodies inimitable creativity, timeless elegance, artistry, and personal service. The role of Store Manager leads the overall performance, operations, and client experience in store, inspiring and motivating the team to deliver exceptional service and sales across all categories, and ensuring our store reflects the creativity and quality of the JW Anderson brand. The Store Manager demonstrates strong leadership, strategic thinking, and a deep understanding of the luxury industry (Fashion, Art, Culture), to elevate team and store performance. Sales Focus & Customer Experience: • Devise and implement a Store Strategy and Action Plan to generate sales, build a strong database and CRM plan, and support the team in their development., • Manage, motivate and ensure the team is fully equipped to exceed sales targets and KPIs., • Drive business through KPI and goal management., • Ensure consistent retail excellence for clients across all touchpoints, ensuring the selling ceremony, follow-up, and client treatment initiatives reflect brand standards., • Demonstrate sales leadership by playing an active role on the sales floor, balancing floor presence with strategic planning., • Identify sales opportunities and market trends, tailoring strategies to enhance the shopping experience and drive revenue., • Build and maintain loyal client relationships from all areas including interiors, design, lifestyle and fashion spheres., • Ensure the store is constantly animated through events and other initiatives to drive client acquisition, satisfaction, and sales., • Work collaboratively with office teams to support store action plan and wider business goals. Team Leadership & Development: • Recruit, train, and manage a high-performing team, ensuring each member is motivated, skilled, and aligned with the brand’s values and vision., • Focus team members on individual sales and CRM targets through Retail Excellence tracking., • Foster a positive and collaborative team environment that prioritises exceptional client service and brand representation – championing excellence and innovation., • Ensure all team members are knowledgeable about the brand’s products, history, and values to deliver a luxury customer experience., • Conduct regular performance reviews and offer ongoing coaching and development for team members., • Effectively manage staff rotas to always ensure the right coverage, balancing customer demand, team availability, and budget efficiency., • Ensure team presentation is consistently at the highest standards as per guidelines., • Exemplify agility and entrepreneurial spirit to build the business, adapt to changing contexts, and seize new opportunities. Inventory & Stock Management: • Take full ownership of stock levels, ensuring timely replenishment and ordering to meet client demand while avoiding overstock., • Maintain an organised stockroom, implement stock rotation best practices, and ensure accuracy in the inventory system., • Collaborate with the product team to coordinate the timely delivery of new stock, ensuring product availability on the sales floor., • Oversee and conduct annual stock takes and any additional stock counts as required., • Be accountable for achieving sell-through targets, proactively managing inventory to drive sales and minimise markdowns. In Store Experience: • Align in store VM and messaging with HQ teams to maximise impact of product launches and ensure alignment with Ecom / global launches / product investments, ensuring the showroom reflects a curated experience., • Ensure client experience meets the high standards of hospitality and welcome of the brand., • Promote the JWA store within the area to form local partnerships and activations. Reporting & Analysis: • Provide weekly and monthly reports on store performance, sales, customer acquisition and CRM, customer feedback, and inventory levels., • Analyse key performance indicators (KPIs) to identify areas for improvement and implement action plans., • Monitor competitor activity and market trends to adapt sales strategies and remain competitive., • Manage the store budget, including tracking expenses, controlling costs, and ensuring financial targets are met. Health & Safety Compliance: • Ensure the store operates in compliance with all relevant health and safety regulations., • Conduct regular safety checks and maintain an organised and clean working environment for both customers and staff., • Ensure FOH and BOH standards are maintained at the highest levels. Skills/Experience Needed: • Experienced luxury retail leader with a background in interiors, homeware, lifestyle, collectible design, high-end fashion or accessories., • Deep appreciation for craftsmanship, interiors, fine furniture, homeware, and art., • Strong sales and customer-focused mindset with a passion for fashion and luxury retail., • Exceptional leadership skills with the ability to manage and motivate a team., • Excellent organisational and time-management skills, with the ability to multitask effectively., • Strong communication and interpersonal skills., • Proficiency in retail management software and Microsoft Office Suite (Excel, Word, etc.), • A proactive results-driven approach with the ability to adapt to changing retail environments., • Commercially astute with strong leadership skills., • Passionate about craftsmanship, provenance, and design storytelling., • Client-focused with the ability to build deep, loyal relationships. Equal Opportunity Statement JW Anderson is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. No agencies please. If you need to contact us about the role, please contact Ryan Tuckwell, Head of HR at .

COMPANY DESCRIPTION AMOREPACIFIC Group is a leading Korean beauty company that operates over 30 brands in beauty, personal care, and healthcare. The company was founded in 1945 and is headquartered in Seoul, Korea. AMOREPACIFIC walked the path of beauty one step at a time to achieve its mission of ‘We make A MORE beautiful world.’ Every member of the company has faith and pride that what they do is contributing to building a better world. Our dream and our mission ‘We make A MORE beautiful world’ and our belief that the world will become more beautiful when our unique beauty shines and brightens - this is the reason we are on this journey. We are committed to our five principles to realize this dream • Customer First, • Be the 1st and the Best, • Collaborate with an Open Mind, • Respect Differences, • Act with Integrity JOB TITLE: Amazon EU Account Manager Under Amorepacific EMEA Regional HQ, the Amazon Account Manager is responsible for managing and growing our Amazon business across European markets. This role oversees day‑to‑day Amazon operations, sales performance, content optimization, and demand planning while ensuring strong cross‑functional collaboration with marketing, supply chain, finance, and external agencies. The ideal candidate has hands‑on experience with 1P or 3P Amazon models and a strong understanding of e‑commerce fundamentals. Missions : 1. Account Management • Manage daily operations across Amazon 1P/3P channels in Europe, ensuring smooth execution., • Oversee product catalog accuracy, ASIN creation, PDP content, A+ pages, Brand Store, and overall catalog health., • Coordinate with Amazon Vendor Managers or Seller Managers to optimize business operations and growth., • Support new product launches through seamless setup, merchandising, and operational readiness., • Maintain strong relationships with Amazon contacts, agencies, and internal teams. 2. Sales & Business Performance • Monitor sell‑in, sell‑out, pricing, Buy Box share, and profitability KPIs., • Analyze weekly and monthly performance to identify growth drivers, risks, and corrective actions., • Work closely with supply chain to manage forecasts, purchase orders, stock availability, and replenishment cycles., • Lead promotional planning and execution (Deals, Coupons, Prime events, Black Friday, etc.)., • Deliver against aggressive growth targets and commercial KPIs. 3. Operations & Logistics • Monitor inventory levels, inbound/outbound performance, lead times, and OOS risks., • Manage operational issues such as chargebacks, shortages, and compliance discrepancies in coordination with internal teams., • Ensure products comply with Amazon requirements and market‑specific regulations., • Improve operational processes through continuous collaboration with logistics, CS, and supply chain. 4. Advertising & Marketing Activation • Partner with marketing and media teams to execute Amazon Advertising (Search, DSP) strategies., • Optimize campaigns to deliver strong ROAS, visibility, and category performance., • Ensure consistency in brand representation across PDPs, Brand Stores, and in‑platform merchandising., • Collaborate with brand teams on GTM strategies tailored to the Amazon channel. 5. Analytics & Reporting • Develop reports, dashboards, and performance reviews for internal stakeholders and leadership., • Consolidate insights from Amazon tools, agency partners, and marketplace analytics., • Conduct competitive analyses to monitor pricing, product rankings, reviews, and competitor activity., • Provide data‑driven recommendations to improve performance and operational efficiency. QUALIFICATIONS & EXPERIENCE • Bachelor’s degree in Business, Marketing, or related field., • 3–5+ years of experience in Amazon account management (Vendor Central or Seller Central)., • Strong understanding of Amazon 1P and/or 3P operational models, retail systems, and marketplace mechanics., • Proficiency in Excel; experience with reporting tools or SAP is a plus., • Excellent communication skills with the ability to present data clearly to leadership., • Demonstrated ability to work cross‑functionally and manage complex projects., • Experience in beauty, skincare, FMCG, or consumer brands is strongly preferred., • Highly analytical, detail‑oriented, and comfortable working in a fast‑paced environment., • Fluency in English; additional European languages are a plus. Additional information • Part of Amorepacific EMEA Regional HQ, • Potential to expand scope as the Amazon business and brand portfolio grow, • Occasional European travel may be required

Sales Manager, Ladies Footwear, Harrods Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism SALES • Deliver budgeted sales., • Create a customer centric culture by constantly reviewing our service proposition to exceed customers expectation as we strive to be the market leaders., • Understands the importance of Host Store and other concession relationships which is constantly maintained. • Take initiative and ownership to act instinctively to improve the business., • To invest time to review your brand performance to enhance your commercial decisions., • Contribute towards the development of the department in line with consumer demands and business opportunity., • Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours., • Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to. SERVICE • Create a customer centric environment across the business. Train, coach and develop the team to forge new relationships with clients and maintain/develop existing ones., • Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard., • Establish a client focus mind-set in store to ensure the highest level of Client experience is met. To oversee the team to ensure that client relationships are being maintain and Client books are being managed. PEOPLE • Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy., • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Invest time in the development of your team so that they are able to perform to their best ability. • Have positive relationships with co-workers and Group General Manager., • Create a positive and togetherness across all areas of the floor by championing this daily., • Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership. OPERATIONS • Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees., • Take ownership of the daily hygiene ceremony and that it is being carried out., • Ensure the opening and closing standards are completed daily., • A full understanding of the operations and back of house standards (including stock room). KPIs • Meet sales in line with Company target., • Achieve Host Store and Company Sales, Productivity target., • Achieve retention and labour turnover target., • Contribute to achieve payroll target., • Audit at +/- 0.3% or below., • Meet event targets (% sales revenue)., • Meet and exceed the 10% target or above for client book sales. Requirements • Currently working at Senior Manager within a high turnover business, • Experience of managing large teams, • Prior history of P&L accountability and driving bottom line contribution, • Proven ability to drive performance through people, • Excellent at building internal and external relationships, • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred, • Representative of our luxury/fashion forward brand in every way Benefits • Competitive basic salary, • Gorgeous shoes each season The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Territory Manager Territory covers: West London, Chertsey & surrounding areas Contract: 3 months fixed term contract with a great chance to lead to a permanent opportunity. Salary: up to £29k per annum , company car, fuel card and other great benefits Standout Field Marketing have a fantastic opportunity to join our new Coty beauty team who will call on pharmacies, and independent fragrance boutiques. As a Territory Manager, your role will be to increase visibility of the Coty portfolio of brands. You will be representing a wide range of Coty brands such as Max Factor, Rimmel & Sally Hansen. They also represent luxury brands such as Marc Jacobs perfume, Hugo Boss & Lacoste. Visiting approximately 8 stores per day, you will merchandise beauty stands, sell in additional products and stands and build strong relationships with key decision makers within your territory. Why join us & our Coty Team? We make sure everyone at Standout enjoys continuous support, great perks, and excellent career development opportunities. Some of the key perks include: • Salary up to £29k per annum (pro rata), • No weekend working (40 hours Monday to Friday), • Flexible smart working, • Potential to earn bonus - 10%, • 23 days paid holidays (pro rata) + public holidays, • Annual leave purchase scheme - up to 5 extra days per year!, • Company car & fuel card, • Life Assurance, • Access to discounted Private Healthcare, • Company pension scheme, • Family-friendly working policies (such as enhanced maternity & paternity pay), • Access to our fantastic Employee 'Perks' portal (discounts from a wide range of retailers, gym memberships, leisure activities plus much more!), • Opportunity to volunteer for our taskforces (Diversity & Inclusion; Field First; Community; Sustainability; Mental Health & Wellbeing), • Personal development through our 'Byte' e-learning platform, • Access to Employee Assistance Programme - 24/7 support on Physical, Mental & Financial well-being, • Supportive company culture & values, • Career progression opportunities across the Avidity Group businesses Ideally you will have experience of working within a field based sales role with exposure to the pharmacy or fragrance boutique environment however this is not essential. You will be self motivated and thrive working within a KPI driven environment. A people person, you will be confident and comfortable building relationships in store with key contacts and have great communication skills. Previous experience working within a customer centred or retail role would definitely be advantageous and high levels of resilience and energy are essential. Sound like the perfect role for you? Apply now! Please note this role requires a full UK manual driving licence (with no more than 6 pts or previous bans), all offers will be subject to successful completion of a DVLA licence check. This is a field-based role which will involve regular travel daily, so you must be comfortable driving distance. Please note this role will also require manual handling/heavy lifting. Overnights may be required on occasion.

Territory Manager Location: Surbiton, New Malden (KT6) & surrounding areas Permanent, Full Time Salary: £28,808 plus performance bonus, Company Car & fuel card provided Are you a results-driven individual who loves building relationships and delivering real impact in-store? We’re looking for a Territory Manager to join our growing Wave team, helping retailers improve visibility, availability, and sales across the grocery sector. This is a dynamic, field-based role where no two days are the same. You’ll be engaging with key store contacts, influencing displays, and working to ensure our campaigns and brands shine on the shop floor. Who We’re Looking For • Experience in field sales, direct sales, or retail – ideally within the FMCG sector (but not essential), • Growth mindset with a problem-solving approach, • Strong communication and interpersonal skills – confident in negotiation, influencing, rapport building, and presenting, • Self-motivated, proactive, and flexible in your approach, • Target-driven and thrives in a results-focused environment, • High levels of resilience, personal energy, and the ability to work at pace, • Enjoys working collaboratively as part of a high-performing team, • Strong administration, planning, and organisational abilities, • Demonstrates persistence, tenacity, and a solution-oriented mindset, • Commercially astute and understands what drives sales in-store, • Able to analyse and interpret sales data to spot trends and opportunities, • IT and social media literate – comfortable using digital tools and reporting platforms What You’ll Get in Return • Company car & fuel card, • Bonus opportunities, • 23 days holiday + bank holidays, • Option to buy up to 5 additional days off, • Wellbeing and mental health support (EAP access), • Enhanced maternity & paternity pay, • Access to discounted private healthcare, • Exclusive perks and retail discounts, • Continuous learning through our e-learning platform, • Opportunities to join internal taskforces (D&I, Sustainability, Wellbeing), • Monday to Friday working – no weekends! Drive Visibility. Fuel Growth. Be the Difference

Ariane London is recruiting a Store Manager to lead the opening of Figaret Paris’ first London boutique. Founded in 1968, Figaret embodies the art of shirtmaking, elevating it to an icon of the wardrobe while combining classic heritage with contemporary vitality. The brand offers a complete range of shirts for men and women, designed to accompany every moment of life, as well as ready-to-wear pieces and accessories created to form timeless silhouettes. With a strong network of boutiques and department stores in France, Figaret is also present in Belgium and Switzerland and operates an international e-commerce website. Figaret Paris is experiencing strong growth, supported by the investment fund Experienced Capital (Oh My Cream, Dynamo, etc.). Your role · Recruit, train and lead a high-performing sales team · Drive sales, KPIs and customer loyalty · Ensure smooth daily operations and services · Implement visual merchandising and brand standards · Act as a key link with head office in Paris Your profile · Successful experience as a Store Manager in premium fashion retail · Strong leadership and commercial skills · Passion for customer experience · French is a plus · Store opening experience appreciated 📍 Location: Central London 💼 Contract: Full time 💰 Package: Competitive salary, commission, benefits 👉 Ready to be part of Figaret’s international growth? Apply now

National Account Manager North London (hybrid) £50k-£55k + Bonus and benefits My client is a leading beauty brand seeking a results-oriented and commercially astute National Account Manager to oversee key retail partnerships and accelerate growth. The role involves managing relationships across prominent UK and European retail channels, driving strategic planning, and executing commercial initiatives to support brand performance. Responsibilities • Account Management: Oversee major retail accounts, fostering strong buyer relationships and securing new business across UK and international markets. Lead negotiations on pricing, promotions, and commercial terms., • Sales & Analysis: Own account-level P&L, track performance, analyse sales trends, and provide actionable insights. Manage forecasting and ensure stock availability in collaboration with supply chain., • Planning & Forecasting: Deliver accurate sales forecasts, align inventory with demand, and work closely with distribution partners to support fulfilment., • Commercial Strategy: Drive margin optimisation, manage trade spend and investments, and negotiate placements, marketing, and third-party services., • Retail & Brand Execution: Partner with trade marketing to ensure strong in-store and online execution. Present new product launches and identify growth and efficiency opportunities. Requirements • At least 2 years managing a key health and beauty retail account (especially Boots and Superdrug), • Ideally experienced with major UK retailers and strong exposure to online/e-commerce platforms., • Experience working with grocery and European retail markets is desirable., • Strong relationship management and analytical skills., • Proficient in Excel and PowerPoint to support insights and presentations.

At Aromaria, we’re redefining how people experience the world through scent. Founded in Mexico and now expanding across the USA and Europe, Aromaria is built on the science of aromachology—the powerful connection between scent, memory, and emotion. Recognized by Forbes as one of “30 Promising Companies”, we continue to grow as a leader in sensory-driven experiences. Our ecosystem includes: AROMARIA (B2C): A luxury lifestyle brand creating cutting-edge scented products that elevate everyday living. AROMARIA AIR (B2B): A scent marketing division crafting bespoke olfactory identities for global brands, helping them create emotional connections and lasting impressions. Now we’re looking for a GEM (General Experience Manager / Store Manager) to lead our London Flagship Store. What You’ll Do • Lead and manage daily store operations to deliver an exceptional luxury retail experience, • Drive sales performance and exceed KPIs through strong commercial acumen, • Build, mentor, and inspire a high-performing team, • Ensure outstanding client experience aligned with Aromaria’s brand values, • Execute visual merchandising and in-store storytelling at the highest standard, • Identify growth opportunities and take initiative to improve store performance, • Act as a brand ambassador, embodying our vision and energy What We’re Looking For • +5 years of experience as a Store Manager / GEM in luxury retail brands, • Proven experience in perfumery or fragrance-related industries, • Proven track record of success (sales growth, team performance, store development), • Strong sales and business mindset, • Exceptional communication and leadership skills, • High level of ownership, initiative, and problem-solving ability, • Ability to motivate, coach, and elevate teams, • Passion for customer experience and brand storytelling, • Plus: Marketing mindset or experience (campaigns, activations, local partnerships) Who You Are • A natural leader with contagious energy, • Results-driven but deeply people-oriented, • Proactive, hands-on, and solution-focused, • Obsessed with details and elevated experiences, • Excited to build something iconic from the ground up Why Join Aromaria? • Be part of a fast-growing, internationally expanding luxury brand, • Lead our flagship presence in London, • Work at the intersection of science, emotion, and design, • Opportunity to shape culture, team, and experience from day one If you’re ready to lead, inspire, and create unforgettable sensory experiences, we’d love to meet you. 📩 Apply or reach out directly.

Mode Search is supporting a luxury jewellery brand in the search for a Deputy Store Manager to join its boutique on New Bond Street. This is an opportunity to join a refined, client-focused environment where the emphasis is on building long-term relationships with a discerning international clientele and delivering a highly personalised luxury experience. This full-time position is based in the brand’s New Bond Street boutique, The role reports to the Head of Retail, who supports the day-to-day running of the store while also overseeing another location. The successful candidate will play a key role in supporting the leadership of the store and will oversee operations in the Head of Retail’s absence. The Role • Support the Head of Retail in the day-to-day management and performance of the New Bond Street boutique, • Drive sales performance through exceptional client service and strong clientelling practices, • Build and nurture relationships with VIP and high-net-worth clients, both local and international, • Lead, motivate, and support the development of the sales team to maintain the highest service standards, • Maintain operational excellence, including stock control, security procedures, and boutique standards, • Ensure visual merchandising and overall presentation of the boutique reflect luxury brand standards, • Assist with private appointments, exclusive events, and tailored client experiences, • Take responsibility for overseeing the boutique in the absence of the Head of Retail Requirements • Previous experience within a high-profile or flagship luxury boutique environment, ideally within jewellery or luxury fashion, • Comfortable working in a quieter boutique environment with a focus on long-term client relationships rather than high footfall sales, • Strong clientelling skills and experience building a loyal client base, • Proven ability to support and lead a sales team within a luxury retail setting, • Highly professional with excellent communication and interpersonal skills, • Strong attention to detail and commercial awareness

We are looking for an Hard Services FM Manager to join our clients team working on a flagship retail store in London. The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded., • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers., • Manage and control the attendance and work output of all directly employed staff (team of 40 engineers on a 7-7 shift pattern) and specialist sub-contractors., • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/targets (i.e. working capital, P&L, Costs)., • Lead, manage and support a no-compromise approach to Health & Safety., • Manage the business to ensure all necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption., • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that margin expectations are achieved., • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract. Main Responsibilities: • Planning and allocation of technical resources including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in-house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code at all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews/appraisals., • Develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc., recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients' business and maintain the required availability of the key functional areas throughout their store., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Responsible for finances and WIP. Hours of Work Monday to Friday, 8am-5pm. Benefits • Additional earnings available through overtime - if wanted., • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year., • Pension with matched contributions between 6-8%., • Life Assurance., • Private Medical Insurance Single Cover on completion of 12 months' service, with the opportunity to pay for additional cover for partner/dependants., • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance., • Access to wellbeing programmes., • Company Sick Pay., • Employee recognition programmes which reward exceptional achievements., • Employee Referral bonus with generous bonuses for ‘referring a friend’., • The opportunity to use one working day per year volunteering to help the local community., • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters., • Smartphone/Tablet, uniform, PPE. Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role., • Demonstrable experience of budget management and control of small revenue works., • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams., • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure., • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH., • Detailed operational understanding of facilities maintenance and building services within a client-focused environment., • Extensive experience in managing a multi-disciplined workforce., • Experience in the Mechanical and Electrical aspects of general building PPM schedules., • Experience with similar maintenance duties including fault diagnosis, rectification., • Building Management Systems experience., • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar., • IT literate FM Management Information Systems, MS Word, PowerPoint and Excel., • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs., • Sound commercial and financial awareness., • Experience of Supervising and controlling similar contracts/site delivery teams., • Proven ability to produce detailed reports for the customer and Account Manager.

Mode Search is supporting a leading luxury retail business in the search for a Supervisor to join their flagship multi-brand boutique environment. This is an exciting opportunity to take on a key leadership role within a high-performing store, driving sales, client experience, and team development while contributing to innovative commercial initiatives. Based in Covent Garden, this position sits within a large flagship setting featuring multiple boutique concepts. The leadership structure includes a Store Director, several Assistant Store Managers, and a team of Supervisors. The role reports directly into senior store leadership and plays a pivotal part in both operational execution and people management across designated areas of the business. The Role • Support the Store Manager and senior leadership team in the day-to-day running of the store, taking ownership of delegated areas and ensuring full accountability, • Lead, motivate, and develop the team, fostering a high-performance culture and delivering exceptional client experience, • Drive sales performance through active floor presence, client engagement, and execution of commercial initiatives, • Guide and support colleagues across different product categories, ensuring strong brand representation and service standards, • Plan and execute in-store events and client activations to drive engagement and revenue, • Identify training needs within the team, delivering coaching, feedback, and development plans to enhance performance, • Monitor KPIs, including sales targets, client experience, CRM activity, and operational compliance, • Contribute ideas and initiatives to elevate store performance and positioning within a competitive luxury market, • Ensure high standards of visual merchandising, stock control, and operational processes are consistently maintained Requirements • Must be a current Supervisor within a luxury retail environment, • Proven track record of delivering strong sales results and leading teams effectively, • Strong leadership and delegation skills, with the ability to inspire and develop others, • Experience with client relationship management (CRM) and delivering elevated client experiences, • Background in organising and executing events and in-store activations, • Commercially aware with the ability to identify opportunities and implement new ideas, • Strong organisational and communication skills, with attention to detail, • Experience across visual merchandising, stock management, and operational processes To apply, please email Please note that due to the volume of appicaltions only successful candidates will be contacted.

Retail Village Supervisor OVERVIEW An exciting opportunity has arisen for a Retail Supervisor within the Anya Hindmarch Village, reporting to the General Retail Manager (GRM), working 5 days a week across Monday to Sunday. The Anya Village consists of 5 stores and a café on Pont Street, with a flagship store on nearby Sloane Street. The Supervisor’s primary focus will be on the smooth running of the Pont Street Stores. The role requires an energetic, driven individual to support the GRM and Assistant Manager (AM), ensuring all stores are prepared and stocked to offer a consistent, exceptional customer experience. You will also support the GRM on additional retail projects as required, including Village Hall activations. KEY RESPONSIBILITIES Sales & Customer Experience • Drive sales across all stores to achieve company targets, identifying opportunities and presenting recommendations to the General Retail Manager., • Nurture existing customer relationship, and develop new through effective, targeted outreach, clienteling, communication channels and in-person appointments., • Coach and support the team to uphold expected sales floor standards., • Act as a brand ambassador, embodying company values and setting an example for the team. Team Leadership & Development • Monitor uniform and presentation standards across the retail team, ensuring alignment with brand standards, including mobile phone rules, professional etiquette and customer-interaction standards., • Spot staff training needs and raise any gaps in training with the AM to ensure all staff in the Village are fully trained., • In the absence of the GRM, hold daily morning meetings for the Village teams with a focus on target setting and clientelling in preparation for opening., • Monitor individual performance and raise any concerns or issues with the RGM. Operational Excellence & Stock Management • Manage deliveries, stock movement and transfers, resolving any discrepancies promptly whilst knowing when escalation to the AM or GRM is necessary., • Work with the teams to ensure all Village stores are restocked daily, including packaging., • Communicate stock and consumables needs to the General Retail Manager in line with delivery lead times., • Maintain high back-of-house standards in every store, ensuring stockroom organisation, product coding accuracy, and overall stock safety., • Continually check product presentation in all stores, following merchandising guidelines and collaborating with the VM team., • Oversee weekly cycle counts and bi-annual stocktakes to maintain accurate stock levels., • Support the team with end-of-day procedures, ensuring accurate reporting and a successful close of the trading day., • Adhere to all Health & Safety regulations to maintain a safe environment for colleagues and customers. What you need to succeed • Experience in a retail or customer-facing role, with exposure to supervisory responsibilities., • Organised and detail-oriented, particularly in day-to-day operations and stock handling., • Able to work in a fast-paced environment and adapt to changing priorities., • A strong customer-first mindset and enthusiasm for delivering great service., • A positive, proactive attitude with a willingness to learn and take on responsibility., • Good communication skills and the confidence to support and guide team members. EQUAL OPPORTUNITIES Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know. Thank you for your interest in Anya Hindmarch. Unfortunately, due to the volume of interest in the role we cannot get back to every applicant, however we will be in touch by email if your application is selected beyond initial screening. Thank you and best wishes, The People Team

🥤Key Account Manager – Lifestyle 🛍️Retail 📍London – 5 days in office 💰£50k + bonus Ignite are partnering with a fast growing, design led challenger brand operating at the intersection of wellness, habit change, and modern consumer lifestyle. Built in London and scaling globally, the business has created a plant powered alternative that reimagines everyday habits through aromatherapy inspired devices and blends. With a strong and growing community, the brand is stocked across a wide range of premium retailers and is on a mission to help people transition away from unwanted habits by offering a more considered, experience led alternative. Their products are focused on natural flavour profiles, sustainability, and habit replacement, with a proposition that sits firmly in the wellness and lifestyle space rather than traditional FMCG. This is an opportunity to join a brand that is challenging category norms, building a distinctive retail presence, and continuing to expand across UK and international markets. The role is based in their Camden office and operates on a 5 days per week in office basis. The role 🚀 Ignite are partnering with a fast growing challenger brand in the wellness and lifestyle space 🤝 Hiring an Account Manager to own key retail and distribution relationships 🌍 Focused on scaling global retail presence and strengthening partnerships 📈 A high impact role shaping commercial strategy and in market execution What you’ll do 🧑 💼 Act as the main point of contact for a portfolio of retail and distribution partners 🔍 Identify and unlock growth opportunities across existing accounts 📊 Drive commercial performance through distribution, rate of sale, and account expansion 📅 Build and execute trade marketing plans and promotional calendars with retail partners 🛒 Deliver standout in store and online activations that drive visibility and trial ✈️ Support travel retail growth including merchandising, training, and market insight 📦 Manage onboarding of new partners, ensuring smooth launches and accurate listings 🧾 Oversee order flow, stock coordination, and fulfilment across key accounts 🎨 Work cross functionally with marketing and creative teams to ensure strong brand execution in market What we’re looking for 🧠 Experience in account management, sales, or trade marketing within FMCG or consumer brands 🤝 Strong relationship building skills with retailers, distributors, or partners 📈 Commercial mindset with a proven ability to drive growth 🗂️ Highly organised with the ability to manage multiple accounts and priorities 💬 Confident communicator who can influence internally and externally ⚡ Proactive, hands on approach with ownership and accountability 🛍️ Genuine interest in retail, shopper behaviour, and brand building in competitive markets What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

TRUDON is a French luxury brand, founded in 1643 and formerly official supplier of the French royal court. To this day, Maison Trudon has developed a strong savoir-faire in developing sophisticated interior scents in various forms, principally candles as well as an acclaimed line of fine fragrances. We are looking for Sales Associates to support the team at Selfridges. People Responsibilities • Contribute actively to the store sales, providing a remarkable service to all, supporting the management team, and representing the brand and image, • Ensure customer satisfaction, engagement, and maintenance of the qualitative standards required by the brand, • Network in the community to drive sales and traffic to the boutique, • Actively develop new clients and consistently strengthen existing client relationships, • Participate in maintaining a positive work environment, • Partner closely with Store Manager and HQ to drive sales goals and support team trainings Operational Responsibilities • Contribute to operations, such as stock control and inventories, • Process customer transactions at the cash desk, • Receive and process deliveries, including prepare and organize deliveries and shipments to clients You have... • 2+ years experience in selling, luxury goods preferred, • Strong clienteling ability, • Strong sales performance, • Retail operations expertise, • Ability to occasionally work evenings, holidays and weekends You are... • Adaptable and curious, • Committed and reliable, • Driven and proactive in approaching challenges, • Passionate about fragrance, • Motivated to inspire clients with your expertise

About Us Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it. It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed. About You We’re looking for an experienced Store Supervisor to join our Spitalfields in a flexible full-time capacity. As a key team member and brand ambassador, you’ll bring exceptional customer service, live our values every day, and inspire others to do the same. You’ll help lead a passionate in-store team, drive performance, and deliver a memorable shopping experience rooted in kindness, confidence, and conscious fashion. Your Day-to-Day Will Include Sales & Customer Experience • Deliver a warm, personalised shopping experience where every customer feels welcomed, valued, and inspired, because being kind is how we connect., • Lead by example to drive sales, maximise customer interactions, and encourage upselling and cross-selling in a way that feels authentic., • Share product knowledge and sustainability stories with confidence — showing optimism for a better future in fashion., • Handle customer queries and complaints with empathy, professionalism, and a positive, solution-focused approach. Team Leadership & Development • Support the Store Manager and Assistant Manager in achieving sales targets and store KPIs., • Help train, onboard, and develop new team members, embedding our values into everything they do., • Motivate and inspire colleagues to be confident, creative, and customer-focused — empowering them to be brave and take initiative., • Act as Duty Manager when senior management is absent, ensuring smooth operations and clear communication with the Area Manager. Store Operations & Visual Merchandising • Maintain exceptional visual and operational standards, ensuring the store is clean, beautifully presented, and on-brand., • Oversee stock replenishment, deliveries, and inventory management with agility and attention to detail., • Support till operations, including handling refunds and end-of-day closing procedures., • Keep fitting rooms and till areas tidy, organised, and customer-ready at all times., • Actively contribute to our company’s commitment to environmental and social responsibility by integrating sustainable practices into everyday work. This includes minimising waste, promoting responsible sourcing, supporting our circular economy initiatives, and encouraging customers and colleagues to make choices that align with our sustainability values. Every team member at NC plays a role in helping us reduce our environmental impact and create a positive legacy for our communities and the planet. What You’ll Bring • Previous leadership experience in a fast-paced retail environment., • A passion for sustainable fashion and Nobody’s Child’s mission., • Strong communication, organisation, and people management skills., • A positive, proactive attitude and the ability to be kind, brave, agile, and optimistic in everything you do. If this sounds like your next opportunity, please apply and we will be in touch! At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey!

About the job ABOUT US The Current Collective is an award-winning independent experiential agency. We specialise in delivering integrated, experiential-led marketing campaigns that deliver tangible results for our clients. By recently bringing together four heritage agencies in-house, we’ve created an exciting new offering that blends deep sector expertise with modern, agile thinking. With a strong heritage across the technology, retail and charity sectors, we pride ourselves on delivering innovative campaigns that push the boundaries of experiential marketing. Founded in 2018, we’ve built an impressive roster of clients including HP, Google, TK Maxx, Meta and SharkNinja. In these transformative times, we’ve torn up the rulebook to do things differently by standing out, winning attention and driving impact. Experiential remains at the heart of everything we do, enabling us to create bold, integrated solutions for today’s brands. THE ROLE We’re looking for a Senior Account Manager to work within the client services team supporting the delivery our of client’s campaigns. Reporting into an Account Director you’ll be an essential part of the day to day running of client accounts. No two days will be the same, you could be working on a pop up festival activation, planning an activation to open a new store, partnering with a PR agency to create an attention grabbing stunt or working with a the client on an event to celebrate their internal teams. Key Tasks and Responsibilities • Build and maintain strong, trusting and honest client relationships in line with the Current Collective’s key disciplines, • Manage the development, implementation, and evaluation of experiential activations, including development of success metrics and client communications, • Monitor and control budgets associated with project areas, • All associated administration including raising job numbers and purchase order numbers, providing these to suppliers upon booking, • Proactively explore and engage with opportunities for networking and learning and business development, • Keeping up to date with trends and changes to relevant communications and campaign management technology, • Effectively manage own time, workload and resources, • Manage, develop and mentor the Account Executives, • Work in partnership with all team members, including the Design, Production and Creative Teams WHO YOU ARE We’re looking for someone who possess appropriate qualifications or at least 2 years’ experience at Account Manager level. You’ll have experience developing and executing experiential campaigns, including excellent knowledge of events, exhibitions, guerrilla, and retail brand experiences. We’re looking for- • Someone with an infectious energy, positivity, and can-do attitude, • Ability to multitask and organise a varied workload, • Someone with entrepreneurial flare, • Someone who is prepared to get stuck in and embrace the challenge, • A desire to learn new things, • Good experience in project management, • A passion for all things marketing, • Ability to think creatively and solve problems BENEFITS Below are some of our key benefits (full list can be provided to applicants) • Opportunities to learn and develop skills in a fun agency environment, • Work with impressive clients and produce world-class work, • Early-finish Fridays (extends to early finish on Thursdays AND Fridays in the summer), • Side Hustle Funds to support budding entrepreneurs, • Birthdays lie-ins, • Additional leave to celebrate big moments like getting married or moving house, • Company Social Events, • Charity Volunteer days, • Part funded Private Healthcare DIVERSITY AND INCLUSION The Current Collective is committed to creating a stimulating and supportive working environment based on mutual respect and trust where equality of opportunity is offered to all our employees, customers and job applicants. We recognise the link between equality and high quality performance and we understand that ensuring equality of opportunity is essential for the successful and innovative development of our business. We acknowledge our responsibility to identify value and respond appropriately to varying needs and perspectives. No one should receive less favourable treatment before or during employment on the grounds of gender, colour, race, ethnic background, age, religion or belief, disability, sexual orientation, or marital/family status as defined in the Protected Characteristics of the Equality Act 2010. • This policy is founded on the firm belief that recognising the difference in people creates a productive environment in which everyone feels valued and can give of their best to successfully achieve our business objectives.

About Maison Crivelli: “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals you the beauty of your daring personality. About the role: We are looking for full time and part time Brand Ambassador’s for our Maison Crivelli counters in Selfridges and Harrods with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. As a Fragrance Ambassador for Maison Crivelli, you will be the face of our brand in-store, providing exceptional customer service, driving sales, and fostering a uniquely memorable shopping experience for our clientele. With a passion for fragrances and a dedication to teamwork, you will play a pivotal role in achieving sales targets, taking the customer on a journey of luxury discovery and sharing knowledge and expertise about our brand. Key Responsibilities Sales & Service Excellence: • Actively engage with customers to understand their fragrance preferences and curiosities and guide them in selecting the perfect scents from our collection., • Utilise effective sales techniques to meet and exceed individual daily, weekly and monthly targets., • Provide personalised recommendations and upsell complementary products to enhance the customer’s fragrance experience and satisfaction., • With expert knowledge and effective storytelling, maximise new launches and overall portfolio mix of business., • Actively cultivate a superior service culture focusing on the consumer as the # 1 priority by offering outstanding customer service and experiences to drive long term brand loyalty., • Positively contribute to driving store & brand KPI’s including service excellence, brand consistency and improvement across all other key service drivers., • Build and develop your own client base using exceptional service skills to nurture customer relationships, that you will maintain through a unique personal service. Product Knowledge • Demonstrate an in-depth understanding of Maison Crivelli's fragrance catalogue including the ingredients, scent profiles, the story behind the creations and the craftsmanship of each product., • Stay informed about industry trends and competitors' products to effectively communicate the unique value propositions of Maison Crivelli's fragrances., • Continuously expand your knowledge through training sessions and self-directed learning to confidently address customer enquiries and enhance the overall shopping experience. Working as part of a team • Collaborate closely with fellow Fragrance Ambassadors and store staff to achieve collective sales goals and maintain a cohesive team environment., • Share best practices, tips, and insights with team members to optimise sales performance and deliver exceptional customer service consistently., • Support team initiatives, such as store events, product launches, and promotional campaigns, to drive foot traffic and increase brand awareness for Maison Crivelli., • Communicate relevant information and commercial feedback to the business manager and colleagues when required. Standards • Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising and hygiene standards. Always adhere to brand guidelines and correct utilisation of all selling/demonstration tools, taking regular action to ensure the counter complies with these., • Complete all administration accurately, legibly and on time - including personal retail sales reporting and any other specific administration that is required by the BM. Skills & Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work across all shifts, days and peak trading periods.

This role is based in Harrods, full time (40 hours) and to start in the next few weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Concession Managers are the ambassadors and guardians of our brand within a host store environment, leveraging our four pillars of retail excellence to lead our Concessions with entrepreneurial flair and commercial brilliance. As a Concession Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints MAIN RESPONSIBILITIES · Leverage our 4 pillars of retail excellence to drive achievement of your Concessions performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Store Supervisor - Oxford Street Industry: Designer collectible pieces Location: Oxford Circus Job type: Full time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are searching for a Supervisor to work alongside our Assistant Store Manager in our Oxford Street store! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards. This leadership position requires strong organisational skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer collectible pieces will make you a competitive candidate. The position reports to and receives functional guidance from the Assistant Store Manager. Responsibilities • Assist the Store Manager overseeing all aspects of store operations, • Provide exceptional customer service and resolve any customer issues or complaints, • Train and supervise the sales team, ensuring they adhere to company policies and procedures, • Collaborate with the Store Manager to develop strategies for achieving sales targets, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and preventing shoplifting, • Manage visual merchandising and product displays, ensuring the store's tidiness and cleanliness are maintained at the highest level, • Manage the cashier point’s daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Assist in recruitment, evaluation of potential candidates’ performance, and training new team members, • Perform administrative tasks such as rota scheduling and sales reporting, • Be available to work flexible hours, including nights, weekends, and holidays Required Qualifications • 2+ years fulltime experience in store management level, • Fluent in professional English, with excellent verbal and written communication skills, • Proactive with strong customer service skills to provide a memorable shopping experience, • Proven ability to develop and implement strategies to achieve sales targets, • Demonstrated leadership skills with experience supervising a team, • Strong organizational skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling and reporting, • Effective time management and task prioritization abilities, • Team-oriented with the ability to motivate and inspire others Desirable but Not Essential • Experience in the designer collectible pieces industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

ACCOUNT MANAGER · Function: Global Retail & Distribution | Account Strategy | Trade Marketing & Partnerships · Responsibility: Build and maintain strong commercial relationships with ripple⁺ retail and distribution partners globally, driving trade marketing strategies and account growth. · Reports to: Co-Founders & Head of Sales · Location: London, Camden Key Responsibilities: Account & Relationship Management: · Act as the primary liaison between ripple⁺ and its retail and distributor partners globally. · Cultivate and maintain strong relationships with current and potential trade partners to enhance brand loyalty and maximize sales opportunities. · Provide timely and responsive support to key accounts, addressing inquiries, resolving issues, and ensuring customer satisfaction. Sales & Growth Strategy: · Support and collaborate with the Retail Team to achieve sales targets by implementing effective communication, strategic planning, and account expansion. · Manage travel retail expansion, including merchandising strategies, staff training, market analysis, and logistics management to drive growth in the sector. · Provide strategic recommendations on how to activate with trade partners, aligning with shopper needs while enabling ripple⁺'s growth. · Own the commercial strategy, prioritizing specific retailers and partners based on business objectives. Trade Marketing & Activation: · Develop and execute tailored promotional campaigns and activations for key accounts both online and in-store. · Plan promotional calendars in collaboration with retailers, aligning with key campaign periods predefined by the marketing team (e.g. "New Year, New Me", "Stoptober"). · Deliver strong and disruptive in-store activations through impactful merchandising and retail experiences. · Support new store openings, counter launches, and special events with seamless execution and coordination. Operational Excellence & Retail Support: · Monitor and ensure the correct implementation of new listings, promotions, and online presence. · Manage all in-store marketing materials and liaise with designers to bring creative assets to life. · Standardize marketing proposals and sales decks to align with ripple⁺'s branding and evolving product offerings. · Educate and upskill retailer staff on the ripple⁺ brand and products by hosting training sessions to turn them into brand evangelists. Logistics & Account Coordination: · Oversee order processing and fulfillment for key accounts, ensuring inventory levels are managed effectively. · Address any order discrepancies or fulfillment issues to maintain customer satisfaction and operational efficiency. · Manage new partner onboarding, overseeing product listings, and providing standardized assets and product information to ensure a smooth launch. Experience & Skills: · Bachelor's degree in Business, Sales, Marketing, or a related field. · 5+ years of experience in account management and/or sales within consumer goods, wellness, or retail industries. · Strong communication, negotiation, and problem-solving skills. · Proficiency in CRM tools and account management systems. · Ability to work effectively in a fast-paced, dynamic environment. · Knowledge of the retail and travel retail industries is a plus. · Multilingual proficiency is advantageous. · Entrepreneurial mindset with a detail-oriented and proactive approach. Working at ripple⁺ We offer a supportive working environment, plenty of training & career development opportunities, monthly fitness package, team events, quarterly socials, and more, ensuring you can work happier. · Amazing ‘HQ’ in Camden, where you’ll be based (this position requires full-time office presence). · A supportive & friendly team of hard-working people. · 25 days holiday per year, excluding Bank Holidays. · £40/month towards your mental & physical wellbeing. · Team events & socials. · Travel to and from work covered. The start date for this role is immediate upon finding the right candidate. The interview process will be three stages: a phone interview and two face-to-face interviews, with the final interview including a presentation.

Supervisor - Chelsea We are looking for a full-time Supervisor for our flagship Chelsea store. The store is situated on the charming Pavilion Road, just off Sloane Square. The ideal candidate will bring meticulous organisation, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business. A day in the shop involves all sorts. This will include talking to customers, sharing product knowledge, demonstrating products, selling products, stock checking, processing deliveries of stationery ( the best bit ), restocking, cleaning, tidying, visual merchandising or answering the phone. Its varied, fast paced and fun. We’re nothing without our people and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery. We are looking for someone with existing retail Supervisor experience, or someone with at least 2 years retail experience who is looking to take the next step. If this sounds like you then join our club! Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance.We love organisation and we keep our store immaculate. This role would suit someone who is passionate about stationery, reliable and looking to pursue a career in retail. If you love working with people and enjoy being part of a small and hardworking team then please get in touch. Papersmiths Perks Staff discount An extra day of holiday after 1 years service A 3 tier stationery allowance to use in our shop annually up to £300 Free sweet treats when you hit store targets A brand ambassador scheme to join our founder on buying trips Duties Include Store Management Assisting Retail Operations Manager in training, motivating and managing our team Assisting with recruiting new Papersmiths Follow our existing systems and introduce changes to make them more efficient and enjoyable Assisting Store Manager with holiday and absence management Supporting Retail Operations Manager with day to day running of the store Driving sales and meeting sales targets Managing instore systems including our POS, Lightspeed Ensuring the interior and exterior of the shop and stockroom are immaculate Enlist the help of others when needed to fix problems quickly Keeping stocked with necessary supplies Prepping, updating, replenishing resources and task sheets Customer service and making sales Banking and sales reporting Inventory Management Processing deliveries Supporting Retail Operations Manager with annual stock checks Visual Merchandising Take direction from our Head Office Team to create new displays Direct the refreshing and maintenance of displays as necessary ( daily - weekly) Assist with the installation of window displays Skills Required Supervisor experience : 1 year ( preferred ) Retail experience : 2 years ( mandatory ) Commercially minded Customer centric with a positive attitude Confidence to demonstrate products Experience in sharing specialist knowledge with customers Excellent communication skills Visual merchandising skills Able to work weekends and holidays as required Job Type This is a permanent, full-time role based at our store on Pavilion Road, Chelsea. SW1X 0AW. Start date April / May 2026 To apply, please send your CV and covering letter including your availability, to our Retail Operations Manager, Alli at . Good luck!

Join the MooGoo Team! Love skincare? Thrive in a fast-paced, people-focused environment? We’re looking for an experienced Field Sales Representative to bring energy, initiative and creativity to our growing UK team. About Us We’re more than just a skincare brand - we’re a community of people who care deeply about creating products that make a real difference. At MooGoo, we believe in the power of gentle, effective, and natural ingredients that feel great and are safe for everyone. As a rapidly growing Australian Skincare company, we’re driven by quality, integrity and genuine care for our customers. It’s an exciting time to join us – if you’re looking to be part of a brand that values initiative, teamwork, and integrity, this is where you belong! About the Role We are seeking a driven and results-oriented Field Sales Representative Territory Manager to manage and grow our network of retail stockists across London & the South East. This is a key role in strengthening relationships with existing partners while expanding our store footprint through strategic new business development. Key Responsibilities: · Nurture and support relationships with existing retail stockists – visiting stockists during sales cycle · Provide ongoing sales support, promotional planning, and training to ensure brand growth within each account. · Monitor performance and stock levels to maximise sell-through. · Identify, approach, and onboard new independent and regional retailers to grow store count. · Execute territory growth strategies and contribute to achieving sales targets. · Conduct store visits, presentations, and negotiations to drive expansion. · Maintain a structured journey plan to ensure regular in-person contact across the territory. · Gather and report on market intelligence, competitor activity, and opportunities. · Attend trade shows, in-store events, and product training sessions when required. · Track performance using CRM and provide regular updates to the wider sales team. · Work closely with internal teams including marketing, operations, and customer service. Key Requirements • Proven experience in field sales, territory management, or account management, ideally within the pharmacy retail, skincare or consumer goods sector., • A strong understanding of retail environments and the ability to sell in and support at the store level., • Self-motivated, organised, and target-driven with excellent communication skills., • Full UK driving license with Car and willingness to travel across London & South East England, • Based in or near London What We Offer • Competitive base salary total package £50,000-£55,000, • Laptop, phone, and necessary tools for success, • Supportive team culture and opportunity for growth, • 28 days annual leave (excluding bank holidays)., • Company sickness benefits Job Type: Full-time Work Location: On the road, (head office based in North-West London).

Mode Search is proud to be partnering with a renowned luxury house to recruit an experienced Deputy Manager. We are seeking a dynamic and inspiring leader to support the management of two prestigious Bond Street boutiques. This is a rare opportunity to contribute to the success of one of London’s most iconic luxury destinations — driving performance, elevating client experience, and supporting a talented, long-standing team. Our client is a globally respected name in luxury, celebrated for its craftsmanship, innovation, and unwavering commitment to excellence. Their boutiques are more than retail spaces; they are immersive worlds where clients experience artistry, authenticity, and personal connection. Joining this Maison means becoming part of a legacy that values heritage while embracing evolution — a place where creativity meets precision and people are at the heart of success. The Role: • Partner closely with the Store Director to drive boutique performance and achieve sales targets across both Bond Street locations., • Lead, coach, and inspire a team of experienced professionals, fostering collaboration, engagement, and continuous growth., • Strengthen client relationships through expert clientelling, personalised service, and flawless execution of client events., • Analyse boutique performance, monitor KPIs, and support the implementation of strategic action plans to optimise results., • Ensure operational excellence through efficient processes, compliance, and seamless coordination between client-facing and support teams., • Support recruitment, onboarding, and ongoing training to build a strong talent pipeline and maintain a culture of excellence., • Significant experience within luxury watches and jewellery, ideally gained in a boutique environment., • Strong operational and leadership skills, with a proven ability to manage established and high-performing teams., • Deep understanding of CRM systems and a passion for delivering an outstanding client experience., • Open-minded, flexible, and confident in driving change within a heritage-driven business., • Exceptional communication, coaching, and team development skills., • Commercially astute with a strong focus on clientelling, sales performance, and boutique standards., • Ambitious and forward-thinking — ready to take the next step toward a future Boutique Director position. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Convenience Territory Manager (Urban Activator) Territory: London Up to £30k + 10% bonus Company vehicle provided + phone & tablet provided We’re looking for energetic and motivated individuals to join us Urban Activators (think Field Sales but amplified!) representing amazing brands such as Ocean Spray, Loacker, Ryvita and Clif Bar in Convenience and Independent stores. This is a practical, hands-on role where you’ll be out in the field every day, ensuring our brands are visible on shelf, stocked and sold. A day in the life: • Work to a set of postcodes in your territory, creating your own journey plan within agreed guidelines – giving you flexibility in how you manage your day, • Visit 13 convenience and independent stores daily, • Sell key food & drink lines directly from your vehicle to drive immediate distribution in line with our strategy, • Influence retailers to purchase ongoing stock from their preferred cash & carry, • Check product availability and ensure our products are always on the shelf, • Build eye-catching displays and place point-of-sale materials, • Work with store owners/managers to grow sales and visibility, • Capture data on your tablet to track performance, • Spot opportunities and feedback insights to your manager Who we’re looking for: Ideally you will have a sales background, however it is not essential. Some of our best Urban Activators have come from hospitality, retail, or customer service, where they’ve listened and been confident in talking to people, solved problems, and been self-motivated on busy days. This role is also a great first step into a sales career in FMCG – we’ll give you the training, support, and experience you need to develop. If you are: • Confident and approachable, able to build relationships quickly, • Organised and self-driven, happy to manage your own day, • Someone who loves being out and about, not stuck behind a desk, • Motivated to hit goals and take pride in your work, • A holder of a full UK driving licence, with your own vehicle What you’ll get: • Up to £30k salary + 10% bonus opportunity, • Company vehicle provided (van) + phone, and tablet to support your work, • 28 days holidays (including public holidays) and a day off for your birthday, • 37.5-hour week, with some flexibility in when you start and finish, no weekend working, • Regular training, support, and incentives, • Contributory Pension., • We care about mental well-being – we provide all colleagues with 24/7 support on physical, financial & mental health., • Annual pay reviews., • Enhanced career development opportunities through our Rebel Talent programme Who are Foster? Foster works with some of the biggest names in food & drink, from The Hershey Company (Reese’s) to Carlsberg Britvic to Twinings, and fabulous brands like Loacker, Tim Tam, Ryvita, Ocean Spray and more. This is an awesome opportunity to join our incredible field sales team. An exciting role for someone who enjoys growing the distribution and footprint of a brand and doesn't mind opening new doors with prospective customers. If you’ve got a passion for field sales and brand building, this is your dream role!

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.