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Store Manager - Cardiff, Wales Industry: Designer collectible pieces Location: St Davids Centre, Cardiff, CF10 2EF Job type: Full time, permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: · Contribute to a fast-growing European business that combines retail, art, and creative storytelling · Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences · Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: · Monthly appreciation gifts featuring our latest POP MART designs · A structured bonus scheme linked to company and individual performance · Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support · Training and development programmes that build both professional skills and creative thinking · Regular team events that bring our people together to share ideas and celebrate our work • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are searching for a Store Manager to lead and oversee operations at our new St Davids Centre store in Cardiff! This is a key leadership role responsible for managing all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART's standards. This management position requires strong leadership skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer toys will make you a competitive candidate. The position reports to and receives functional guidance from the Area Manager. Responsibilities • Oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision, • Develop and implement strategies to achieve sales targets and improve store performance, • Provide exceptional customer service and resolve any customer issues or complaints, • Train, mentor, and supervise the sales team, ensuring they adhere to company policies and procedures, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and implementing loss prevention measures, • Manage visual merchandising, ensuring the store's tidiness and cleanliness are maintained at the highest level, • Oversee cashier point operations, including daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Lead recruitment efforts, evaluate potential candidate's performance, and train new team members, • Perform administrative tasks such as rota scheduling, payroll management, and sales reporting, • Ensure compliance with all company policies, procedures, and relevant regulations, • Be available to work flexible hours. Required Qualifications • Proven experience (4+ years) in retail management, preferably in a similar industry, • Bachelor’s degree in business administration, Retail Management, or a related field (or equivalent work experience), • Fluent in professional English, with excellent verbal and written communication skills, • Strong leadership skills with the ability to motivate and develop a high-performing team, • Proven ability to develop and implement strategies to achieve sales targets and improve store performance, • Excellent organizational and problem-solving skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling, payroll management, and reporting, • Team-oriented with the ability to foster a positive work environment, • Candidates with less experience can also apply for the Assistant Store Manager position Desirable but Not Essential • Multi-lingual language ability (Chinese Mandarin is an advantage but not essential), • Experience in the toy or collectibles industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Summary Starting from £14.95 per hour | 40 hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

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