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Mechanical QA Resident Engineer - Cardiff - 1 year contract minimum Role Overview We are seeking an experienced Mechanical QA Resident Engineer to provide independent and structured technical quality assurance across the mechanical building services installations for the prestigious project in Cardiff. The role will provide progressive inspection and technical review throughout the construction period, with the objective of identifying non-conforming works, workmanship issues and departures from the approved project requirements at the earliest practical opportunity. The Mechanical QA Resident Engineer will act as an important link between the design, quality and construction teams, ensuring that the installed mechanical services reflect the approved design intent, Employer's Requirements, project specifications, technical submissions, benchmarks and applicable standards. This is a design and technically focused QA role, rather than a purely inspection or snagging position. The successful candidate must be capable of reading and understanding mechanical design specifications, drawings and technical submissions and applying that knowledge when assessing installations on site. The project QA period is anticipated to run from Q3 2026 through Q2/Q3 2028, subject to the development of the project programme. Key Responsibilities Design & Technical Assurance • Review and interpret mechanical design specifications, Employer's Requirements, drawings, schedules and approved construction information. • Review mechanical design information and understand the intended performance and installation requirements of the systems. • Assess installed works against the latest approved construction information available within the project document management system. • Review approved technical submissions, equipment data, manufacturers' requirements and material approvals. • Verify that approved materials and equipment are being installed and that installations generally reflect the approved technical submissions. • Review benchmark installations and sample areas against the Employer's Requirements and project specifications. • Confirm alignment between approved benchmarks, specifications, drawings, technical submissions and installed works. • Identify discrepancies, omissions, non-conformances and potential quality issues at an early stage. • Provide technically informed input where installation issues arise and liaise with the design and project teams where clarification is required. • Identify issues which may affect subsequent testing, commissioning, completion or handover. Mechanical Installation QA Carry out progressive site inspections of mechanical and public health installations, including, as applicable: • HVAC and ventilation systems • Air handling units and associated systems • Chilled water and heating systems • Pumps and mechanical plant • Domestic hot and cold water systems • Above-ground drainage • Plantrooms • Mechanical equipment • Valves, controls and associated components • BMS interfaces • Mechanical supports and secondary steelwork • Pipework and ductwork • Insulation • Access and maintainability provisions • Specialist mechanical systems and equipment Inspections shall include consideration of: • Workmanship and installation quality • Compliance with approved drawings and specifications • Correct materials and equipment • Supports, brackets, fixings and secondary steelwork • Alignment, levelling and installation tolerances where applicable • Equipment installation and manufacturer requirements • Accessibility and maintainability • Service identification and labelling • Cleanliness and protection • Coordination with other MEP services • Fire-stopping associated with mechanical penetrations • Protection of completed installations • Readiness for testing and commissioning Progressive Inspection & Quality Control • Review Inspection and Test Plans (ITPs) and associated quality checklists for completeness and compliance. • Undertake progressive inspections at appropriate stages of construction. • Inspect installations before concealment, including prior to closure of: o Ceilings o Walls o Risers o Shafts o Builders' work openings o Plantrooms and other restricted-access areas • Identify defects and non-conforming works before they become inaccessible. • Raise and record Quality System Observations (QSOs), snagging items and other quality observations. • Establish appropriate target close-out dates and monitor progress. • Re-inspect completed works following notification from subcontractors that items are ready for inspection. • Verify close-out based on physical re-inspection and supporting evidence, rather than relying solely on subcontractor confirmation. • Provide photographic evidence and supporting records for inspections and close-out activities. • Verify that approved workmanship standards and benchmarks continue to be maintained throughout the project. Equipment & Material Verification • Review technical submittals and supporting documentation against ITP requirements and installed equipment. • Verify that approved materials, equipment and products are being installed. • Review manufacturers' installation requirements for major mechanical equipment. • Confirm through site inspection that equipment has generally been installed in accordance with approved manufacturer requirements. • Verify specialist installation requirements including: o Alignment o Levelling o Setting o Vibration isolation o Equipment supports o Access requirements o Maintenance requirements • Verify appropriate labelling and identification of mechanical equipment and systems. • Check that equipment and installations are suitably protected from damage, contamination and deterioration during construction. Coordination & Maintainability • Review mechanical installations for appropriate coordination, accessibility and maintainability. • Confirm access is available to maintainable components including: o Valves o Dampers o Filters o Controls o Access panels o Equipment o Other maintainable components • Identify issues where services have been installed in a manner that may restrict access, maintenance or future operation. • Identify coordination issues with electrical, architectural, structural and other MEP services. • Attend relevant MEP coordination, quality and subcontractor meetings where technical quality issues require review or resolution. Quality Management & Reporting • Maintain an accurate and auditable record of MEP QA activitieS. • Maintain the MEP QA dashboard/tracker, recording: o Inspections undertaken o Open QSOs o Snagging items o Overdue actions o Closed items o Recurring defects o Trends by subcontractor o Trends by system o Trends by area • Monitor recurring defects and workmanship trends. • Identify repeated non-conformances and report areas requiring corrective action or additional quality controls. • Provide regular photographic records of inspections, defects and close-out. • Prepare regular monthly MEP QA reports summarising: o Inspections completed o Key quality concerns o Recurring defects o Outstanding QSOs o Ageing of open actions o Overdue items o Areas of concern o Risks to completion, testing, commissioning or handover • Provide timely escalation of significant quality concerns to the client. Client & Employer Inspections • Prepare a rolling two-week look-ahead programme of planned client inspections. • Coordinate client and Employer inspections with the relevant project teams and subcontractors. • Prepare inspection reports identifying observations, defects and required actions. • Coordinate inspection invitations and maintain evidence that the client/Employer was provided with the opportunity to attend. • Obtain attendance/sign-off records where required. • Maintain all relevant supporting correspondence and inspection records. • Attend and facilitate weekly site quality meetings, providing updates on: o MEP inspections o QSOs o Defect status o Inspection progress o Outstanding and overdue actions o Client inspection sign-offs o Recurring quality issues o Risks to subsequent works o Testing and commissioning o Completion and handover Progressive Handover • Support the progressive handover of the mechanical and public health installations. • Review outstanding MEP defects and QSOs. • Re-inspect items reported as complete and verify satisfactory close-out. • Confirm that quality records are complete and auditable. • Identify outstanding issues which may present a risk to testing, commissioning, completion or handover. • Support the project team in achieving progressive completion rather than allowing quality issues to accumulate towards the end of the project. Technical Requirements The successful candidate must be able to demonstrate a strong understanding of mechanical building services design and installation. They should be able to: • Read and interpret detailed mechanical design drawings. • Read and understand mechanical design specifications and Employer's Requirements. • Understand design intent and assess whether the physical installation reflects that intent. • Review technical submissions and manufacturers' information. • Identify discrepancies between drawings, specifications, technical submissions and installed works. • Understand HVAC, ventilation, heating, chilled water, domestic water, drainage and associated mechanical systems. • Review mechanical plantroom installations. • Understand mechanical supports, brackets, fixings and secondary steelwork. • Assess accessibility and maintainability of mechanical installations. • Understand installation quality requirements for pipework, ductwork and associated equipment. • Identify potential issues before systems become concealed or inaccessible. • Understand the requirements associated with testing, commissioning and handover. • Identify installation issues which could adversely affect commissioning or system performance. • Demonstrate sound engineering judgement when assessing quality issues. Experience & Qualifications Essential • Degree, HNC/HND or equivalent qualification in Mechanical Engineering, Building Services Engineering or a related discipline. • Significant experience in mechanical building services. • Previous experience in either: o Mechanical Design Engineering; or o Mechanical QA/QC Engineering or Management with strong technical/design experience. • Proven experience reviewing mechanical drawings, specifications and technical submissions. • Strong understanding of mechanical building-services installation. • Experience working on major construction projects. • Experience with progressive inspection and quality assurance. • Experience raising and managing quality observations, defects or NCRs through to close-out. • Strong understanding of ITPs and inspection processes. • Ability to work independently and provide objective technical assurance. • Strong communication and reporting skills. • Excellent IT literacy. Desirable • Experience on large-scale commercial, hospitality, entertainment or mixed-use developments. • Previous experience on an arena, stadium, hotel or complex public building project. • Experience with complex HVAC and mechanical plant systems. • Experience with plantrooms and central mechanical services. • Knowledge of testing and commissioning processes. • Knowledge of relevant British Standards, CIBSE guidance and applicable legislation. • Experience using a digital construction/quality management platforms. • Experience with BIM and digital coordination platforms. • Working knowledge of AutoCAD, Revit, Navisworks or similar software. • Relevant QA/QC or quality management qualifications. • Chartered or Incorporated Engineer status, or working towards professional registration. IT & Digital Competence The role requires a high level of IT and digital competence. The successful candidate should be comfortable working within a digital construction environment and using: • Microsoft Word • Microsoft Excel • Microsoft Outlook • PDF/drawing review software • Digital document management systems • Common Data Environments (CDEs) • BIM/3D coordination platforms Experience with AutoCAD, Revit and/or Navisworks would be advantageous. The candidate must be able to maintain accurate digital records and produce clear, professional reports and trackers. Candidate Profile The successful candidate will be a technically competent mechanical engineer who can operate confidently between design documentation, site inspection and quality management. We are particularly interested in candidates from one of two backgrounds: Mechanical Design Engineer A mechanical design engineer who has moved into, or has an interest in, technical assurance and site-based quality, and who can apply their understanding of design intent to construction. Mechanical QA/QC Engineer or Manager An experienced mechanical QA/QC professional who has strong technical and design knowledge and is capable of reviewing specifications, drawings and technical submissions rather than simply undertaking checklist-based inspections. In either case, the individual must be able to read the design, understand the specification, inspect the installation and make a technically informed assessment of compliance. Key Personal Attributes The successful candidate will be: • Technically strong and engineering-led • Design focused rather than purely inspection focused • Thorough and detail oriented • Confident reviewing drawings and specifications • Comfortable challenging non-conforming work • Independent and objective in their approach • Proactive in identifying potential issues before they become defects • Strong in communication and stakeholder management • Organised and methodical • Comfortable working directly with subcontractors and project teams • Confident presenting quality issues at project and site meetings • Digitally and IT literate • Able to manage multiple inspections, actions and priorities • Practical and solutions focused • Focused on achieving quality progressively rather than relying on end-of-project inspection

Scopely is looking for a Senior Product Manager to join our Star Trek™ Fleet Command team in the UK on a remote basis. Star Trek Fleet Command's ongoing success goes from strength to strength. Our in-house developed 4X MMO was launched in 2018 and continues to evolve, being consistently one of the top grossing Massive Multiplayer Strategy games on the market. At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people around the world daily. As the Senior Product Manager, you will be the product owner for key monetisation and engagement initiatives across the live game. This includes driving the roadmap and execution of our monthly content releases, ensuring they are cohesive, compelling, and highly performant. You will work cross-functionally with Game Design, Product Marketing, Product Ops, Economy Design, and Data Science teams to define, prioritise, and deliver exceptional player experiences that meet business and player goals. • Own the content and performance strategy for our monthly releases, aligning them to player motivations, economic balance, and business KPIs, • Define and manage the monthly content calendar, collaborating with Design, Production, and Engineering to deliver high-quality, on-time experiences, • Use data and experimentation to optimise monetisation, engagement, and retention across a broad player lifecycle—from new users to end-game whales, • Deeply understand player behaviour across multiple geos and platforms to ensure we deliver value through personalisation and segmentation strategies, • Work closely with the economy and systems design teams to ensure content aligns with long-term progression goals and avoids inflation, • Partner with UX, Research, and Community teams to develop empathy for player sentiment and pain points, and translate them into actionable product improvements, • Build business cases for major new initiatives and content verticals, including competitive research and revenue forecasting, • Mentor junior PMs and contribute to a culture of product excellence and cross-functional collaboration., • Extensive experience in product management, ideally with significant responsibility on a F2P mobile game, • Demonstrated success managing complex monetisation and engagement systems, with extensive experience in content development, • Data-native mindset, with the ability to translate raw performance metrics into strategic insights and actionable plans, • Excellent communication and collaboration skills, with a proven track record of aligning diverse teams around a shared product vision, • Strong player empathy and experience working with user research, community feedback, or other voice-of-player channels, • Experience driving impact across cross-functional pods, including creative, design, and engineering teams At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: _. Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official and verify that all Talent Partner communications come from an email address ending in @. Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: and . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Scopely is looking for a Senior Product Manager to join our Star Trek™ Fleet Command team in the UK on a remote basis. Star Trek Fleet Command's ongoing success goes from strength to strength. Our in-house developed 4X MMO was launched in 2018 and continues to evolve, being consistently one of the top grossing Massive Multiplayer Strategy games on the market. At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people around the world daily. • Strategic Planning and Execution: Collaborate closely with one of our feature teams to shape and refine the development team roadmap, steering vision, and strategy. Oversee the feature lifecycle - from specification writing to launching core features. Manage product requirements and feature quality from inception to delivery, including release analysis and reporting., • Player's Advocate: Prioritize player experience in every decision, aligning development with the target audience's needs and desires. Understand and address player issues to enhance the game. Identify and implement key initiatives to improve customer and player experiences., • Leadership and Mentorship: Provide leadership in daily tasks and larger projects, ensuring quality and timely execution., • Data Analysis and Insights: Manage and analyze game and market metrics, synthesizing data to derive actionable insights and recommendations. Demonstrate sound product judgment to formulate strategies and set clear, measurable objectives for achieving business goals., • Communication and Collaboration: Serve as a vocal and proactive member of the team, actively communicate complex ideas clearly and maintain visibility with upper management and cross-functional teams to ensure alignment and address potential issues., • Extensive experience in product management, ideally with significant responsibility on a F2P mobile game, • Demonstrated success managing complex monetisation and engagement systems, with extensive experience in content development, • Data-native mindset, with the ability to translate raw performance metrics into strategic insights and actionable plans, • Excellent communication and collaboration skills, with a proven track record of aligning diverse teams around a shared product vision, • Strong player empathy and experience working with user research, community feedback, or other voice-of-player channels, • Experience driving impact across cross-functional pods, including creative, design, and engineering teams At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! Please ensure that the résumé/CV you attach is written in English. Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: _. Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official and verify that all Talent Partner communications come from an email address ending in @. Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: and . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

A leading Tier 1 construction team is seeking an experienced Roller Shutter Doors Package Manager to take ownership of a specialist package on a major new indoor entertainment venue in Cardiff. The development will deliver a 16,500-capacity venue within a major waterfront regeneration scheme, creating one of the city's most significant new destinations. • Manage the roller shutter door subcontractor through to completion, • Coordinate technical design, specifications, drawings and approvals, • Manage programme, procurement and delivery, • Coordinate interfaces with architectural, structural, MEP and fire packages, • Monitor subcontractor progress and performance, • Manage inspections, testing, commissioning and snagging, • Support commercial management, variations and change control, • Coordinate with Design, Commercial, Construction and Project Management teams, • Ensure compliance with quality, health & safety and programme requirements, • Experience managing roller shutter, specialist door or architectural door packages, • Previous Tier 1/main contractor experience is essential, • Experience on major commercial, industrial, retail, leisure, transport or infrastructure projects, • Strong technical coordination and subcontractor management skills, • Good programme and construction interface knowledge, • Strong commercial awareness, • CSCS and SMSTS, or equivalent Experience with fire-rated, security-rated or electrically operated shutter and door systems would be advantageous. Specialist subcontractor-only backgrounds will not be considered. An excellent opportunity to own a specialist package on a landmark entertainment venue within a major Tier 1 construction environment. #J-18808-Ljbffr

or Day Rate Negotiable CIS or Ltd Dome Group are continuing to grow their presence across the UK and are looking for an experienced QA / Resident Engineer to join our team on a major development in Cardiff. The project is a landmark hotel and live music arena development, bringing together hospitality, entertainment and large-scale event infrastructure. With the complexity and profile of the scheme, this is an opportunity for an experienced QA professional to play a genuinely important role in the successful delivery of the project. At Dome Group, we pride ourselves on building strong relationships with our clients, consultants and delivery partners, while providing our people with the opportunity to work on challenging, high-profile projects alongside experienced industry professionals. This isn't simply another site-based role. It's an opportunity to join a growing business, build your reputation on a major project and become part of the wider Dome Group team. As QA / Resident Engineer, you will act as a key quality and technical presence on the project, working closely with the client, consultants, contractors and wider project team. You’ll be responsible for ensuring works are delivered to the required quality, specification and programme, while proactively identifying issues and helping the project team achieve a successful handover. Your responsibilities will include: • Carrying out regular site inspections and monitoring construction and installation works, • Ensuring works comply with approved drawings, specifications, ITPs and relevant standards, • Reviewing quality documentation, inspection records, test certificates and handover information, • Identifying defects, non-conformances and quality issues and driving their resolution, • Raising and managing NCRs and ensuring corrective actions are properly closed out, • Working closely with contractors and subcontractors to maintain high standards of workmanship, • Liaising with design, engineering, project management and commissioning teams, • Attending site and project meetings and providing clear updates on quality performance, • Supporting the implementation and management of project quality plans and inspection & test plans, • Maintaining accurate quality records throughout the project lifecycle, • Supporting testing, commissioning and final handover, • Acting as a key interface between the client, consultants and delivery teams Dome Group is a people-focused project and construction consultancy, built around the belief that great projects are delivered by great people. We work across the built environment, connecting experienced professionals with some of the UK's most interesting and challenging projects. Our approach is different. We focus on developing long-term relationships rather than short-term placements, taking the time to understand our clients, projects and people. That allows us to put the right individuals in the right environments and provide genuine opportunities for progression. As Dome Group continues to grow, we're looking for people who want to grow with us. You’ll have the opportunity to: • Work on major, high-profile projects, • Build relationships with leading contractors, consultants and clients, • Develop your technical and project experience, • Become part of a growing and ambitious business, • Access further project opportunities through Dome Group, • Work alongside experienced professionals across the industry, • Build a long-term relationship with a consultancy that values its people We're looking for someone who takes pride in the quality of their work and is confident operating within a demanding project environment. You’ll ideally have: • Proven experience as a QA Engineer, Quality Manager, Resident Engineer or similar, • Experience within construction, MEP or building services, • Experience working on major commercial, hospitality, leisure, entertainment or complex building projects, • Strong knowledge of construction quality processes and documentation, • Experience managing NCRs, defects, inspections and quality close-out, • The ability to interpret technical drawings, specifications and project documentation, • Excellent communication and stakeholder management skills, • A relevant technical qualification such as HNC/HND, degree, NVQ or equivalent, • Knowledge of ISO 9001 and formal quality management systems, • A proactive approach and the confidence to challenge issues and drive quality standards We're not looking to simply fill a position. We're looking to build a relationship with someone who can become a valued part of the Dome Group team. You’ll have the opportunity to put your experience into a high-profile project, work with experienced industry professionals and position yourself for future opportunities as Dome Group continues to expand. Project opportunity. Career opportunity. Long-term relationship. #J-18808-Ljbffr

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a passionate Assistant Restaurant Manager. This is a great opportunity to join a dynamic and supportive team and become part of something special. • Competitive Industry pay (based on salary & Tronc), • Additionally, all managers receive an element of variable tronc, • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries, with a gift voucher to dine in our restaurants., • Career Development and Training, including Apprenticeships., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • Access to discounts on 100s of retailers, health, entertainment, travel & more., • Show confidence in managing floor operations in a fast-paced, high-volume restaurant., • To ensure the efficient flow of service is met during service periods whilst adhering to our service standards., • To provide friendly, courteous, and professional service at all times, • To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals., • Adhere to and uphold all food safety and quality regulations., • You have 2 year + of experience in this position, • You love to wow guests with exceptional service, • You have excellent English language skills, • You are a real team player, • You are friendly and professional with plenty of charisma and flair Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. #J-18808-Ljbffr

We are Future, a global multi-platform media company with big ambitions and the talent to bring them to life. Together, we connect people to their passions through the high-quality content we create and the innovative technology we pioneer. We’re the name behind award-winning brands in specialist sectors like technology, gaming & entertainment, music, creative & photography, field sports, knowledge and home interest. Specialists in our field and passionate about what we do, every year we attract millions of consumers to our websites, magazines, events and social spaces. We’re dedicated to creating loyal fans of our brands, and the number is growing all the time. But that’s not enough – we’re continually adding to our portfolio, building on our technology and investing in our people. Everything we do is born from our desire to innovate and influence and we restlessly look to improve. We hire people we can learn from and we work together to push the boundaries of what can be done. As a Customer Subscriptions Associate, you will be working within our Customer Operations team and contributing to the smooth running of the department through the delivery of business critical tasks. It is a varied role, with tasks spanning across billing and invoicing, data process and reporting, governance and process control. You will also play a key role in identifying areas for improvement and contribute to the delivery of key projects. The role works cross-functionally with other departments, so there are lots of opportunities to connect with colleagues outside of the department and further expand your knowledge of the business. • Analysing data to make recommendations for improvements in both customer service and contact reduction., • Lead continuous improvement projects to progress the customer and agent experience and actively participate in working groups, projects and initiatives designed to drive operational excellence and efficiency improvements., • Creating business cases to provide justification to implement new changes., • Maintaining key reports and performance dashboards., • Maintain and improve performance within SLA’s across multiple customer service channels , collaborating with third party service providers on solutions to facilitate improvements., • Input and track invoices received into the business to help understand spend against budget., • Point of contact for customer escalations/complaints for the business. Managing relationships between Future and third party service providers to ensure customer escalations/complaints are resolved in line with company process., • Supporting the handling of customer complaints providing help and guidance to third party service providers., • Develop and maintain knowledge of products and services offered by the company and its business partners., • Taking additional responsibilities as and when required by your manager., • Proven experience in subscription management, customer service, or similar administrative roles., • Keen eye for detail and accuracy., • Adaptability - you’ll be able to demonstrate adaptability to cater to different stakeholder needs., • An understanding of project or change management approaches and best practice., • Being proactive with excellent organisational and time management skills., • Problem solving - you'll demonstrate the ability to approach problems logically and with good judgement to ensure the appropriate customer outcome., • Basic knowledge of billing and invoicing processes., • Ability to work independently as well as part of a team. The expected range for this role is £28,000-£29,000. This is a Hybrid role from our Cardiff Office, working three days from the office, two from home. • Uncapped leave, because we trust you to manage your workload and time., • When we hit our targets, enjoy a share of our profits with a bonus., • Refer a friend and get rewarded when they join Future., • Well-being support with access to our Colleague Assistant Programmes., • Opportunity to purchase shares in Future, with our Share Incentive Plan. Internal job family level P7 We’re Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We’ve got ambitious plans that further build on our growth momentum and unlock new opportunities – and we’re looking for driven people who want to be a part of it! We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Find out more about Our Future, Our Responsibility on our website. Please let us know if you need any reasonable adjustments made so we can give you the best experience! #LI-Hybrid #J-18808-Ljbffr

Location:Hybrid with regular travel to sites across Wales Salary:£34,000–£36,000 per annum, depending on experience,plus benefitsand company car Schedule:Full time (37.5 hours per week). Ready toimpacta better future? At Serco,we’reproud to run the Restart Scheme on behalf of the Department for Work and Pensions (DWP) in Wales and West Central England. This scheme supports peoplewho’vebeen out of work with tailored coaching and practical help to find sustainable jobs, including CV support,trainingand confidence-building. We’re looking for a Business Development Manager to join our team. In this role,you’llgenerate,buildand grow strongpartnerships with employers across Wales, turning business needs into real job opportunities for our participants.You’llwork closely with internal teams to ensure the right candidates are matched to the right roles, helping placements succeed and delivering high-quality employment and skills outcomes. To be a great fit for this role,you’llhave proven experience in account management,recruitmentor employer engagement, along with a good understanding of the employability sector. Whatyou’lldo as aBusiness DevelopmentManager • Manage and develop a minimum of 10 key employer accounts within a specified sector, acting as the main point of contact and building trusted relationships, • Promote Serco’s full employment,skillsand training offer togrowexisting accountsandposition Serco as the partner of choicefornew accounts, includingpre, • and post-employment support, • Work closely withResourcers, clearly communicating employer expectations to support effective screening and placements, ensuring roles are filled with suitable learners at pace, • Track and report on key metrics including placements, satisfaction, sustainability and repeat usage, providing updates to the Strategic Account Manager and stakeholders, • Use data insights to improve account management, employerengagementand service quality, sharing recommendations with the Strategic Account Manager. Does this sound like you? You’ll be a great fit for this role if you have… • Proven experience in sales, business development,recruitmentor employer engagement, ideally in ahigh-volumeenvironment, • Qualified to NVQ Level 4 (or equivalent qualification or experience), • A sound understanding of the skills and employability sector, including current trends,challengesand opportunities, • Strong communication,negotiationand presentation skills with the ability toengage and influencea diverse range of stakeholders, • A data driven mindset with strong problem solvingand analytical skills, • Experience developing strategies and translating them into actionable plans, • Strongorganisationandtime management,and the ability to work both independently and collaboratively Vetting and checks: This role requiresBPSS clearance, which involves identity verification, employment history, and criminal record checks to meet government security standards. AnOccupational Health Questionnairewill also be required to ensure we can offer appropriate support for your wellbeing and performance. Discover all you need to keep growing We’re one of the top 1% of international employers, so you can have confidenceyou’llbe part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression,we’reproud to offer clear development opportunities – and the support and tools to help you seize them. What we offer • Holidays:25days plus bank holidays (and theoptionto buy up to fiveadditionalleave days each year), • Pension:Up to 6% contributory pension scheme, • Company Car, • Training and development:Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression, • Health and wellbeing:Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off atSerco managedleisure centres, and 24/7 access to a virtual GP service, • Discounts:Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel, • Charity:Paid volunteering day,tax freecharitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity, • Employee networks:Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. Theyrepresentand empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds. Proud member of the Disability Confident employer scheme Company: Serco Limited Salary: £34000-36000 per annum Hours: Full-time Location: Wales, CF10 3BW Job type: Permanent Posting date: 10 Sept 2026 Closing date: 10 Oct 2026 Serco Limited Location:Hybrid with regular travel to sites across Wales Salary:£34,000–£36,000 per annum, depending on experience,plus benefitsand company car Schedule:Full time (37.5 hours per week). Ready toimpacta better future? At Serco,we’reproud to run the Restart Scheme on behalf of the Department for Work and Pensions (DWP) in Wales and West Central England. This scheme supports peoplewho’vebeen out of work with tailored coaching and practical help to find sustainable jobs, including CV support,trainingand confidence-building. We’re looking for a Business Development Manager to join our team. In this role,you’llgenerate,buildand grow strongpartnerships with employers across Wales, turning business needs into real job opportunities for our participants.You’llwork closely with internal teams to ensure the right candidates are matched to the right roles, helping placements succeed and delivering high-quality employment and skills outcomes. To be a great fit for this role,you’llhave proven experience in account management,recruitmentor employer engagement, along with a good understanding of the employability sector. Whatyou’lldo as aBusiness DevelopmentManager • Manage and develop a minimum of 10 key employer accounts within a specified sector, acting as the main point of contact and building trusted relationships, • Promote Serco’s full employment,skillsand training offer togrowexisting accountsandposition Serco as the partner of choicefornew accounts, includingpre, • and post-employment support, • Work closely withResourcers, clearly communicating employer expectations to support effective screening and placements, ensuring roles are filled with suitable learners at pace, • Track and report on key metrics including placements, satisfaction, sustainability and repeat usage, providing updates to the Strategic Account Manager and stakeholders, • Use data insights to improve account management, employerengagementand service quality, sharing recommendations with the Strategic Account Manager. Does this sound like you? You’llbe a great fit for this role if you have… • Proven experience in sales, business development,recruitmentor employer engagement, ideally in ahigh-volumeenvironment, • Qualified to NVQ Level 4 (or equivalent qualification or experience), • A sound understanding of the skills and employability sector, including current trends,challengesand opportunities, • Strong communication,negotiationand presentation skills with the ability toengage and influencea diverse range of stakeholders, • A data drivenmindset with strongproblem solvingand analytical skills, • Experience developing strategies and translating them into actionable plans, • Strongorganisationandtime management,and the ability to work both independently and collaboratively #J-18808-Ljbffr

Fawkes & Reece London seeks an experienced Roller Shutter Doors Package Manager to own a specialist package on a major indoor entertainment venue in Cardiff. The role involves coordinating the roller shutter subcontractor, design, procurement and programme integration with architecture, structural, MEP and fire packages. Candidate should have Tier 1/main contractor experience on large-scale commercial or infrastructure projects, strong coordination skills, and relevant safety certifications #J-18808-Ljbffr

Social Care Assistant, St Brendans (3327).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.This can be within a variety

There may also be an opportunity to join our.This is a casual, part-time role offering flexible working.As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.Our

Domestic Assistant, St Brendan's Care Home (3614).You will provide domestic assistance in the Home, with particular responsibility for the overall cleanliness of the Home, to the standard necessary for the health and safety of the service users.You should have experience of cleaning, preferably to a

The Activities Assistant role involves helping us to deliver an entertainment and activities programme that covers a wide range of pastimes, social activities, outings and events.

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls.From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of pr

As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important.The variety of housekeepin

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedic

Keywords: Technical Sales Engineer, Technical Account Manager, Mechanical Sales Engineer, Industrial Sales Engineer, Area Sales Manager, Mechanical Engineering, Industrial Equipment, Rotating Equipment, Pumps, Motors, Gearboxes, Condition Monitoring, Vibration Analysis, Reliability Engineering, Indu

Please note- Rate of pay advertised is inclusive of 12.This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clea

Our client is a global, leading specialist for intelligent drive technology and systems as well as tailor-made services.Remote (Travelling Required Across The UK).Primary focus to identify high priority customers and opportunities that will deliver the planned budget for the territory assigned.Devel

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedication

An exciting opportunity has arisen for an experienced Sales Manager to join a leading specialist in Combined Heat and Power (CHP) solutions. As Sales Manager, you’ll develop new business opportunities while building strong, long-term relationships with customers, consultants and sales partners.

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Cardiff | Office-based | Full-time.An exciting opportunity has arisen for a professional and personable Receptionist to join the Front of House team of a well-established and Top Law firm in Cardiff.As the first point of contact for clients, visitors and guests, you'll play an important role in crea

Paid Mileage & Travel Time Reference: ISS-CARD1.Job Title: Care Assistant Locations: Ely, Canton CF5 Pay Rate: £9.Mileage: 25P Shifts available: Flexible hours available, full time, part time, evenings and weekends available.Work around your commitments & your life style (Availability to be dis

This job is with Novartis, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Локация: РФ, Московская область.В настоящий момент мы находимся

The UK&I Utility Key Account Manager is the senior field-based sales leader responsible for managing all aspects of the business with strategic utility customers across the United Kingdom and Ireland.

The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in! In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and

Job title Business Development Manager (New business) Location Field Based – South Wales. DUTIES WILL INCLUDE: • Prospect account generation and analysis • Conducting total waste management site waste audits and surveys • Proposal writing and presentation to companies • Supporting the Acco

Live-In Lifestyle / Care Assistant for a Young Disabled Female We are recruiting on behalf of our client, who is looking for a like-minded person to join their care team.Join their team of PAs who provide their personal care and independent living support.This is a great opportunity to help make a p

Job Title: Customer Account Manger Location: Field Based – Southwest and Midlands territory.Monday – Friday, 8:30am – 5:00pm Package: Competitive salary, Commission, Company car/Car Allowance The Company: Forward Waste Management Forward Waste Management is a well-established,

Applications are welcome from suitable candidates across the South East, South West and South Wales Keywords: Technical Sales Engineer, Technical Account Manager, Mechanical Sales Engineer, Industrial Sales Engineer, Area Sales Manager, Mechanical Engineering, Industrial Equipment, Rotating Equipmen

START ASAP R&V Ltd is looking for individuals who have an upbeat personality who are ready to work as care assistants/nurses for our client.We are looking for passionate and dedicated professionals to join our team.It is essential that candidates are patient, understanding and respectful towards the

Location: Weston Super Mare, Somerset Job Types: Full-time | Part-time | Temporary (Ongoing) MedGen Healthcare is seeking compassionate, resilient, and dedicated Support Workers to provide high-quality care and support to children and young people with complex mental health needs.This role invol

Sales Manager Location: Cardiff Salary: £28,000–£32,000 per annum Job Type: Full-time, Permanent (Monday to Friday) About the Role Our client is a growing, Cardiff-based marketing and creative business providing a range of digital marketing, creative, branding and web development services t

Regional Technical Sales Manager - Building Envelope Location: Hybrid/ Remote working - UK based covering South Wales to Cornwall Salary: Up to £80,000 DOE + Excellent Benefits Contract: Permanent Yolk Recruitment is supporting a leading global manufacturer within the construction and building prod

Package Description: Are you looking for a rewarding career where you can really make a difference? Are you looking to use your skill set in a rewarding work environment with our welcoming and specialised support team at Sedgemoor care home ? You may be new to care or looking for a new challenge

You might already be an Area Sales Manager, Territory Manager or Account Manager, or perhaps you're looking to step into a more autonomous field sales role. Following continued growth, they're looking for an Area Sales Manager to take ownership of an established territory across the South of England

Sleep in Shifts at £50 per night with average of 9 per month & approx.Full time and part time opportunities available.We have an opportunity for Senior Residential Support Workers to join our dynamic team within our childrens home in.Young People with Emotional & Behavioural.

Pick a career packed with opportunities.Join Ocado Logistics Bristol today! .As a Weekend Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Bristol where you'll be working in a state-of-the-art facility preparing orders for custome

At Ocado Logistics, our Warehouse Operatives play a vital role in delivering outstanding service to thousands of customers every day.Join our state-of-the-art Bristol Customer Fulfilment Centre, where people and technology work side by side to prepare customer orders in a fast-paced, supportive envi

Job Description Package Description: Could you be the reason someone smiles?/n Join us as a Care Assistant in Weston-Super-Mare and make a real difference while building a rewarding career in care.There's something truly special about helping others live with dignity and joy, especially in their o