Assistant Showroom Manager
hace 17 días
Cheltenham
Assistant Showroom Manager Location: Cheltenham, Gloucestershire Salary: Up to £32k basic + uncapped commission (circa £36k OTE) About the Role We are looking for a proactive and experienced Assistant Showroom Manager to join a thriving, high-end retail showroom in Cheltenham. This is a hands-on role where you'll support the day-to-day running of the showroom, lead a small team, and ensure every customer enjoys an exceptional experience. The perfect candidate will be passionate about design, thrive in a luxury retail environment, and have a proven track record in delivering outstanding customer service and driving sales. What You'll Do • Help manage all aspects of showroom operations, including opening/closing, stock management, and maintaining a polished and welcoming environment., • Lead, coach, and motivate a small team to deliver excellent customer service and meet sales targets., • Build and maintain strong relationships with clients, offering personalised recommendations and solutions., • Support sales growth through proactive business development, upselling, and engaging with potential clients both in-store and on-site., • Collaborate with the team to deliver tailored design solutions and guidance, ensuring a premium experience from initial consultation to post-sale support., • Ensure compliance with company policies, procedures, and health & safety standards. Working Hours, • Monday to Friday: Two rotating shifts – 7:30am to 4:15pm and 9:00am to 5:30pm, • Saturdays: Rotational 9:00am to 5:00pm (2–3 Saturdays per month, paid as a full 8-hour day) About You - The Ideal Candidate, • Proven experience in luxury retail or high-end sales, ideally in home interiors, furniture, or design-led products., • Strong leadership and team management skills, with the ability to coach and motivate staff., • Confident, well-presented, and professional, with excellent communication and interpersonal skills., • Highly organised, with an eye for detail and the ability to maintain showroom standards., • Demonstrated ability to drive sales, build relationships, and convert new customers., • Comfortable with IT systems, stock management, and basic administration., • A positive, solution-focused attitude, able to adapt to change and take initiative. Rewards & Benefits, • Competitive salary plus uncapped quarterly commission based on team performance, • Pension scheme, • 20 days holiday, increasing with service, plus bank holidays, • Ongoing training and development opportunities, • Employee discounts and recognition programmes JBRP1_UKTJ