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Responsibilities: · Install, configure, and set up computer systems, peripheral units (such as printers, scanners, and external storage devices), routers, switches, firewalls, servers and software applications according to customer requirements. · Provide technical assistance to customers and colleagues regarding computer hardware, software, and peripheral devices. · Troubleshoot and resolve technical issues efficiently to minimize downtime and ensure customer satisfaction. · Install, configure, and set up computer systems, peripheral units (such as printers, scanners, and external storage devices), and software applications according to customer requirements. · Ensure all installations adhere to industry standards and best practices. · Perform routine maintenance tasks, including system updates, software patches, and hardware upgrades, to optimize system performance and security. · Conduct regular inspections and preventive maintenance to identify and address potential issues before they escalate. · Stay up-to-date with the latest trends, technologies, and products in the IT industry, particularly those related to computers, peripheral units, and software. · Assist customers in selecting the right products and solutions to meet their specific requirements. · Provide guidance on product features, compatibility, and functionality to ensure customers make informed purchasing decisions. · Collaborate with sales staff to promote IT products and services, answer technical queries, and address customer concerns effectively. · Monitor inventory levels of IT products and accessories, and assist with stock replenishment, merchandising, and organization within the retail store. · Maintain accurate records of customer interactions, service requests, and product inventory using appropriate software tools and systems. · Generate reports on sales performance, service activities, and inventory status as required by management. · Adhere to company policies, procedures, and guidelines related to IT security, data protection, and customer privacy. · Implement measures to safeguard sensitive information and prevent unauthorized access or data breaches. · Collaborate with colleagues across various departments, including sales, customer service, and technical support, to deliver a seamless and cohesive customer experience. Communicate effectively with team members to share knowledge, coordinate tasks, and address any issues or challenges that arise. Requirements & Skills: · High school diploma or equivalent; bachelor’s degree in computer science or related field preferred. · Proven experience in IT support, technical troubleshooting, and customer service, preferably in a retail environment. · Proficiency in computer hardware, software installation, and troubleshooting techniques. · Strong communication skills, both verbal and written, with the ability to convey technical information in a clear and understandable manner. · Have knowledge of ISO 90001 and ISO 27001. · Must have good knowledge of GDPR. · Excellent interpersonal skills and a customer-focused mindset. · Detail-oriented with the ability to multitask and prioritize tasks effectively. · Familiarity with inventory management systems and retail operations is desirable. Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar credentials are a plus.
Holding Manager - Ilford We're currently seeking a Holding Manager for our new store in Ilford. Whether you're an experienced Assistant Manager or a Junior Store Manager, you could be the ideal candidate for this position. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records, and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organized - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Seasonal social events - Regular competition incentives - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! - Employee Assistance Programme - our 24/7 counseling support provider
Job description Leo Mancini Windsor Salon is seeking a Sales Representative to grow sales of products and services to potential and existing customers, clients, or businesses, primarily through meetings. Responsibilities: Travel within sales territory to meet prospects and customers. Conduct calls and face-to-face meetings with customers daily. Build and maintain relationships with new and repeat customers. Maintain records of all sales leads and customer accounts Educate customers on how products or services can benefit them. Sell the company’s products or services to customers within your given territory. Monitor the company’s industry competitors, new products, and market conditions to understand a customer's specific needs. Work closely with the creative team to help build the brand. Job Types: Permanent, Part-time, Full-time Salary: From £25,000.00 per year Benefits: Company events Employee discount Flexitime Store discount. Schedule: Day shift Flexitime Weekend availability. Supplemental pay types: Commission pays. Performance bonus
Voodoo Ray's are looking to hire a competent head chef /kitchen manager to run our Peckham site before summer hits and we get busy. We are an NY-style pizza shop serving giant pizza by the slice. It's a fun place to work and we have a strong team. The hourly rate we will pay you is £18 per hour. There is room to progress further to executive chef with the company and work across our other sites. Expect to be managing your teams needs and writing their rotas. Managing stock levels and recording them accurately. You’ll be thinking up new specials whist making sure the current menu is cooked to spec. Hand stretching dough, baking fresh pizza at pace, interacting with our customers are all part of the job. Competent use of a computer is a must, we will train you in the systems we use. Our Peckham kitchen’s service hours are: Monday 17:00-22:00 Tuesday 17:00-22:00 Wednesday 17:00-22:00 Thursday 17:00-23:00 Friday 12:00-00:00 Saturday 12:00-00:00 Sunday 12:00-22:00 If your application is successful we will require you to attend an interview in person and work a two-hour trial shift which will be paid if we hire you. We provide staff T-shirts & aprons. You provide your own footwear and leg wear. We look forward to hearing from you!
Salary: £27,000 per annum Days: 5 days a week including Saturdays (1 day off during the week) Timings: 8:30am – 5:30pm (Mon-Fri), 8:30am – 5:00pm (Sat) Location: 71 St. James’s Street, London SW1A 1PH Starting Date: Immediately Company Profile Truefitt & Hill Est. 1805 is recognised by the Guinness Book of World Records as the world’s oldest shaving company providing both products and services and is located in St. James’s, London. Key Responsibilities - Assist with booking appointments via telephone and email on a daily basis - Exceptional customer service - Maintain a pristine and inviting reception area, ensuring product displays are visually appealing and well-stocked to showcase the luxury product range effectively - Assist the store manager with merchandising duties including daily or weekly replenishment, monthly stock check and administrative duties Requirements - Minimum 3 years of experience within the beauty, barbering and retail arena - Able to work effectively as part of a team - Exceptional communication (oral and written) and strong interpersonal skills - Ability to work in a fast-paced and dynamic retail environment - Excellent time management & organisational skills - Proficient in Microsoft Outlook, Excel and familiar with POS systems Benefits - Employee discounts on Truefitt & Hill products - Training and development opportunities to enhance your skills and knowledge - Be part of a globally renowned brand - Pension Scheme
Job Title: Trainee Dental Nurse Job type: Full-time, Permanent Our goal is to provide an exceptional experience for every single one of our patients, and we welcome people of all ages, abilities, and backgrounds to our practices. From the moment they pick up the phone or step inside each of our practices, they'll be greeted with a warm, friendly welcome. Our modern, relaxed waiting areas and treatment rooms are designed to make all feel calm and at ease, and our dentists take the time to get to know each of our patients to ensure everyone feels comfortable with us. We have a great team that loves working with each other to help as many people as possible improve their smiles and confidence. We are always looking for people who are passionate about teeth and gums, but more importantly, those who really want to help people enjoy coming to the dentist. So if you are a trainee dental nurse or new to this role and just want to get involved in the wonderful world of dentistry by joining our team, please apply. You would be in the company of some excellent dental care professionals who strive to continually build their own knowledge, and create a supportive, caring environment for their patients and colleagues. The Candidate: - Right to work in the UK/National Insurance Number/Ability to work Full-Time - Begun the process of Hep B immunisations - Enhanced DBS Check - Infection Control procedures and decontamination - Stock taking and maintaining dental operating equipment - Looking after patient records - including making notes when the dentist is examining a patient - Willing to help with reception/admin duties - Team player and demonstrates initiative - Ability to work calmly under pressure and multitask - Willingness to learn and develop new skills Benefits: - Access to ongoing training and development after you qualify - Professional fees paid annually - Recognition for going the extra mile and for loyalty through service - Health and well-being benefits; includes a virtual GP service and Employee Assistance Programme - Up to 30 days annual leave entitlement (plus bank holidays), per annum with service - Restaurant, gym, and store discounts - Life assurance
Please note that a valid driver's license and access to a personal vehicle is a mandatory requirement for this position At Prudent Domiciliary Care, we provide elderly citizens with quality care that enables them to live happier, healthier lives in their own homes. We’re looking for compassionate dedicated Care Assistants. You will make a difference by helping people in your local community to live as independently as possible in their own homes. There are many benefits to working with the elderly. Not only is it an important job for our society, but caring for our elders can be extremely rewarding and fulfilling too. Care Assistants are expected to display and adhere to our company's core values. CQC inspected us recently and rated us GOOD What we offer: - Competitive rate of pay - £13.20 - Petrol Pay - Full-time/Part-time positions available - After a three-month probation period, we will offer the 40hrs contract - Excellent opportunities for learning and developing NVQ Levels 2, 3, 4, and 5 in Health and Social Care - Expanding company - Career opportunities - Refer a Friend Scheme - Up to 28 days of paid holidays - Pension Scheme - Free uniform and PPE provided - Ongoing support - Overtimes available You need to have prior care experience, but if you don't, we can discuss it since we provide comprehensive training. Carers must be able to drive and have access to their own transport and business insurance Requirement: - Right to work in the UK - Having a valid driver's license and a personal vehicle - Flexibility and the ability to work alternate weekends - A good level of English, verbal and written - A strong work ethos - Experience in care Care Assistant Duties and Responsibilities: Providing a high-quality service that places the individual at the centre of care provision. Assisting with Personal Care, including skin care, bathing, shaving, oral care, toileting, dressing, and hair care. Companionship. Enabling mobility, including Moving & Handling transfers, pushing a wheelchair, and checking specialist equipment. Menu planning, preparing, serving and storing of foods. Assisting with medications as prescribed by the medical team. Dealing with correspondence and financial matters as requested. Day-to-day light household tasks e.g., changing beds, laundry, shopping. Respecting client confidentiality and discretion at all times. Reporting & Recording as per company procedure. Adhering to company policies and procedures at all times
As a Retail Optical Assistant at Vision Express, you’ll assist our customers in finding and selecting eyewear that meets their needs. You’ll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You’ll play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Based at: Chancery Lane. Reports to: Store Manager Job Purpose: Manager in the efficient and profitable operation of a Brew Garden Store. To ensure the company standards are met at all times. Responsible for the Health and Safety of their employees. Working with the management to maximise P&L. Key responsibilities: General: - Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of employees by Brew Garden. - Obey all lawful instructions given by the Management of Brew Garden and use your best endeavours to promote the interests of Brew Garden. - Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. - Act as a “bridge” between management and team members to facilitate division operation (e.g. keep management team appraise of staff activities, issues, challenges, etc) - Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance - Address guests concerns, requests or issues either individually or by enlisting the help of management team. Banking/ Finance/ Payroll: - Assist management team in cash handling and banking activities within the store in accordance with Brew Garden procedures. - Follow Brew Garden cash handling procedures. - Report any float or petty cash shortage immediately to HO. - Ensure the sales and figures are entered on a daily basis on the wages spread sheet. - Never give cash advances. - Ensure the store is always ready for cash collections, on pre-designated days. - All cash banking must be kept in the locked safe. The safe must never be left open when unattended. - Report any Payroll issue to the Operations Manager and Monika Franchi. Operations/ Administration/ Training: - Responsibilities for profitability and performance of the store. - Organise staff throughout the store in order to deliver efficient customer service and a profitable operation. Maximise the performance and competences of your team. - Strive to achieve Brew Garden Budget and Forecasts. - Constantly strive for a quality of operation of the Brew Garden store. - Ensure store is displayed and maintained in accordance with current Brew Garden Guidelines. - Responsibilities for HR compliance with Brew Garden Policy and UK Regulations in-store. - Fulfil all administrative tasks and duties in the most effective and professional manner in accordance with Brew Garden Guidelines. Ensure: - Ensure each new employee fills his/her contract, “starter pack” and P46 by the end of the first week of employment; - P45/P46 are submitted to HO by the end of the first week of employment; - Each new employee provides correct and valid ID and relevant paperwork to prove eligibility in the UK by the end of the first week of employment; - Each employee receives a “post probationary review” at the end of their first 3 months of employment; - Any lateness, outstanding or fall in performance and other individual staff outcomes are recorded and reported; - Ensure employees’ holidays are registered on Holiday spread sheet and processed accurately and sending an update to Monika Franchi . Ensure all staff holidays are taken in the current financial year; - Every termination of employment is accompanied by the payment of any accrued holiday. - Health and Safety: - Responsibilities for the Health and Safety of employees in store in accordance with UK Legislation and Brew Garden Health and Safety Policy. - Ensure the store always achieves the highest standards in Food Hygiene and Health and Safety. Take all necessary hygiene, safety and security measures needed to create and maintain the safest environment possible for employees and customers. - Monitor the status of your fire alarm, fire extinguishers on a weekly basis and emergency lightings, as per company policy. - Ensure all team members are aware of the location of their Fire Assembly Point. - Ensure fire exits and escape routes are always free of any damage or obstruction. - Report any accident or incident within the premises in the Accident Book and Area Manager. - Ensure risk assessments are reviewed every year and completed for each employee. - Make sure the first aid kit is clearly indicated to staff and available at any time. People Management - Manage the development of all employees. - -Identify training needs and development of team. - -Use leadership to motivate staff and bring them to a high level of performance. - Hold monthly meetings with employees with records kept of any meeting. - Develop good communication between employees to help maintain team spirit. - Create a positive working environment. Always be available should an employee wish to arrange a meeting with the Management, or should the employee need any support. Personnel and other departments: -Weekly meeting with Management team. - Attend all meetings and training sessions as required by your line manager and relay information to management and employees. - Supply data as required by all departments – with reasonable request and notice period. - Develop good communication between employees to help maintain team spirit. - Report any other issues to Operations Manager. - Ensure any and all ‘direct’ employees comply with Brew Garden handbook and contract guidelines.
Provide support and oversight to the accounting team Ensure all accounting documentation is correctly stored and highly visible Analyze transaction records to comply with financial policies and procedures Receive and verify billing and requisitions on any and all goods and services Contact clients to capture timely payments Maintain the authenticity and integrity of companys accounting affairs Responsibilities Oversee all outstanding supplier, customer, and third-party vendor obligations Process, send, and store all bank deposits and invoices Prepare and submit tax documentation to the proper legal institutions Remind clients to make timely payments Identify and address discrepancies in all documentation Update all databases and spreadsheets related to accounting
The Worker duties includes: · Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback · Develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within shop; · discusses customer responses with other colleagues with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users; Develop goals and report progress to the owners; Improving customer service experience, create engaged customers and facilitate organic growth; Taking ownership of customers issues and following problems through to resolution; Setting a clear mission and deploying strategies focused towards that mission; Keep accurate records and document customer service actions and discussions; Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment; Keep ahead of industry’s developments and apply best practices to areas of improvement; Control resources and utilise assets to achieve qualitative and quantitative targets; Maintain an orderly workflow according to priorities; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers Analyse statistics or other data to determine the level of customer service your organisation is providing; Produce written information for customers, often involving the use of computer packages and software; Write reports and analyse the customer service that organisation provides; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Finding ways to measure customer satisfaction and improve services.
Job description Holland Bazaar Cash and Carry is seeking a seasoned HR professional to join our team. The ideal candidate will have a minimum of 2 years of HR experience, with expertise in end-to-end recruitment, and onboarding processes, and a strong understanding of employee relations. If you are detail-oriented, possess excellent organizational skills, and thrive in a dynamic work environment, we invite you to apply. Responsibilities: - End-to-End Recruitment: - Collaborate with hiring managers to understand staffing needs. - Develop and post job advertisements on various platforms. - Conduct candidate sourcing, screening, and interviewing. - Manage the entire recruitment process from job posting to offer acceptance. Onboarding: - Facilitate the onboarding process for new hires, ensuring a smooth transition into the organization. - Conduct employee orientations and communicate relevant policies and procedures. - Coordinate training programs and assist in the development of onboarding materials. Payroll Preparation: - Ensure accurate and timely payroll processing. - Compile and verify payroll data before submission to the payroll company. - Address and resolve any payroll discrepancies. - Staff Rota Management: - Create and manage weekly staff rota schedules. - Collaborate with department managers to ensure staffing levels meet operational requirements. Employee Relations: - Handle all aspects of employee relations, including maternity, paternity, and sick leave processes. - Conduct thorough investigations and provide recommendations for resolution. - Manage disciplinary procedures and returns to work in compliance with company policies. - Assist in the development and implementation of HR policies and procedures. - Maintain employee handbook and HR policies and procedures manual. - Coordinate employee training programs and ensure compliance with training requirements. - Assist in the performance management process, including conducting performance evaluations and providing feedback to employees. - Maintain employee records and ensure data accuracy in HRIS systems. - Assist in change management initiatives, ensuring smooth transitions for employees. - While experience in TUPE and change management is preferred, it is not compulsory. - Employment Verification Checks: - Conduct thorough employment verification checks for new hires. - Ensure compliance with company policies and legal requirements. Qualifications: - Minimum of 2 years of experience in HR, with a focus on end-to-end recruitment and employee relations. - Bachelor's degree in Human Resources, or a related field. - Knowledge of employment legislation and HR best practices. - Strong interpersonal and communication skills. Job Types: Full-time/ Part-time/ Flexible working, Permanent Salary: From £19.50 per hour Benefits: - Casual dress - Company events - Company pension - Cycle to work scheme - Employee discount - Free parking - On-site parking - Referral programme - Store discount Schedule: - 8 hour shift - Day shift - Monday to Friday Experience: Human resources: 2 years (required) Language: Turkish (preferred) Bulgarian (preferred) Romanian (preferred) Licence/Certification: CIPD (preferred) Work authorisation: United Kingdom (required) Ability to Commute: Peterborough (required) Work Location: In person
*Ensure high levels of customer satisfaction through excellent sales service. *Maintain outstanding store condition and visual merchandising standards. Maintain a fully stocked store. Identify customers' needs and wants and create a best seller list. *Welcome and greet customers in an elegant manner. Assisting customers at the fitting room and being able to add on sales. * Actively involve in deliveries and re-plan, up to date with product information. Accurately describe product features and benefits. *Follow all companies policies and procedures. Job brief We are looking for a competitive Retail Assistant to help with day to day routine in our store and provide an impeccable customer service. The goal is to provide high class customer service and to increase company’s growth and revenue through maximising the sales. Requirements and skills Proven working experience in retail sales Basic understanding of sales principles and customer service practices Proficiency in English Track record of over-achieving sales KPIs, Solid communication and interpersonal skills Customer service focus Friendly, helpful, confident and engaging personality Basic administration skills This job is full time only
We are seeking a Manchester based Restaurant General Manager to be part of our enthusiastic team. Living our values every day ensuring all metrics of a successful business are delivered through exceptional standards and team leadership. NOIR and Basrah lounge are a contemporary Restaurant and Lounge designed to offer aromatic Indian and pan-sushi flavours inspired from the hustle and bustle of the streets of India and Asian whilst offering a luxurious social experience and atmosphere. To be successful in this role, you will have already gained restaurant experience, looking to join a growing company with great career opportunities. You will be minimising operating costs, boost our employee retention and deliver a positive dining experience for our guests. Being available to work 6 days over 7 including weekends and holidays. Responsibilities: Team welfare. Brand Compliance to Specs and Recipes. Placing food and beverage orders with our suppliers; overseeing onsite deliveries. Coordinate communication between front of the house and back of the house staff. Prepare shift schedules. Process payroll for all restaurant staff. Ensure that all administration is managed and completed promptly and that it is also compliant with legislation, company processes, procedures and standards. Lead, manage and coach the team giving them regular feedback on their performance for them to deliver on their goals, company business plan and grow. Proactively support team with career development and progression so that an active succession plan is in place. Ensure underperformance is managed and all issues are addressed. Keep detailed records of daily, weekly and monthly costs and revenues. Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms). Monitor compliance with safety and hygiene regulations. Gather guests’ feedback and recommend improvements. Requirements; Work experience as a Restaurant Floor Manager in the hospitality industry. Familiarity with restaurant management software, Comtrex, Fourth. Good financial awareness and reporting skills. Exceptional Guest service through enhanced team engagement. Communication and team management abilities. If this sounds like you, please send an email with covering letter and CV attached. Successful candidates will be invited to an initial telephone interview, followed by a face to face interview on ASAP Job Types: Full-time, Permanent Start Date: ASAP Salary: TBD Job Types: Full-time, Permanent Benefits: Discounted or free food Flexitime Sick pay Store discount Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Every weekend Flexitime Monday to Friday Night shift Overtime Weekend availability Supplemental pay types: Performance bonus Yearly bonus Experience: Management: 2 years (required) Work Location: In person
Please find below a list of activities that encompass your role as an Office Administrator for TFM Ltd - Supervise and coordinate activities of all staff. - Manage and maintain work schedule for engineers assisting the operations director. - Maintain management information systems, both manual and computerised. - Review and answer correspondence. - Provide secretarial or executive services for directors. - Establish and maintain supplier accounts. - Ensure data is entered into the relevant systems promptly. - Assist the compliance manager with any annual audits. - Manage the filing, storage and security of documents. - Respond to enquiries in a timely and professional manner. - Assist the compliance manager with the management of ISO 9001 & 14001 procedures - Maintain insurance coverage’s, business, motor, etc. - Dealing with telephone and email enquiries. - Creating and maintaining filing systems, both paper and electronic. - Keeping diaries and arranging appointments. - Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets, mailing lists and databases. - Devising and maintaining office systems. - Arranging travel and accommodation for staff as and when required. - Organising and storing paperwork, documents and computer-based information in an efficient and retrievable manner. - Monitoring and always updating EWM, our work platform for engineers. - Collating information from sub-contractors to enable invoices to be created. - To make sure all job sheets are received in a timely manner from the engineers and sub-contractors. - To accept responsibility for tasks that are not necessarily listed above but are commensurate with a role of this type.
As a Part Time Retail Sales Specialist, you'll play a crucial role in ensuring a positive shopping experience for customers while supporting the operational aspects of the retail environment. You'll be responsible for assisting customers, maintaining merchandise displays, processing transactions, and contributing to the overall efficiency and success of the store. Key Responsibilities: 1. Customer Service: - Greet customers warmly as they enter the store and assist them in finding products or services they need. - Provide product information, answer inquiries, and offer recommendations to enhance customer satisfaction. - Address customer concerns or complaints promptly and escalate issues as necessary to ensure resolution. 2. Merchandising: - Ensure merchandise displays are visually appealing, organized, and adequately stocked to attract and engage customers. - Regularly restock shelves, racks, and displays with new merchandise, maintaining proper inventory levels. - Assist in arranging promotional displays and implementing marketing initiatives to drive sales. 3. Point of Sale Operations: - Operate cash/ POS registers and handle transactions accurately and efficiently, including processing payments, refunds, and exchanges. - Verify and reconcile cash drawers at the beginning and end of each shift, adhering to cash handling procedures. - Maintain a clean and tidy checkout area, ensuring it's well-stocked with necessary supplies. 4. Assisting with Operations: - Assist with receiving and unpacking merchandise shipments, verifying contents, and updating inventory records. - Monitor and report on inventory levels, identifying low stock items and assisting with reordering as needed. - Perform routine tasks such as pricing merchandise, tagging items, and adding new products to shelves/racks. 5. Team Collaboration: - Collaborate effectively with team members to ensure smooth store operations and excellent customer service. - Communicate effectively with colleagues and management regarding customer feedback, operational issues, and other relevant matters. - Support fellow team members during busy periods or special events to ensure optimal customer service and efficiency. Skills and Qualifications: - Previous retail or customer service experience preferred. - Excellent communication and interpersonal skills. - Strong attention to detail and ability to multitask in a fast-paced environment. - Basic math skills and proficiency in operating cash registers. - Ability to work flexible hours, including evenings, weekends, and holidays. - Positive attitude, enthusiasm, and willingness to learn. Retail Sales Specialist will work in indoor retail environments, such as department stores, supermarkets, boutiques, or specialty shops. The role may involve standing for extended periods and lifting/ replacing products.
Assistant Store Manager - Covent Garden We are on a search to find a new Assistant Store Manager. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organised - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Seasonal social events - Regular competition incentives - Pension scheme - Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! - Employee Assistance Programme - our 24/7 counselling support provider
Caffe Concerto is looking for a Pastry Chef assistant who will report to Head Chef in charge of Patisseries (whole cakes) & Slices, by putting effort get high quality products upon Café Concerto Standard, ensure the products are available to meet the demand from other sections. Responsibility and accountability - Weighting right amount meet the daily production requirements. - Run filling machine, cutting machine safely follow health and safety instruction - Experience on Operate in safely manner use filling tools. - Effective Communication with other department and line manager to meet daily requirement avoid wastage - Prepare mix ingredients by follow caffe concerto recipe and standards - Apply reasonable quantity of syrup, filling that would keep consistency of products up to caffe concerto standard until serve to customer table by seek knowledge from the chef about that - Ensure consistency of size and hights, with tolerance of 2% upper or lower of Standard. - Manage to plan ahead with a head chef to meet high demands seasons - Report any issue on received goods from bakery that might effect the quality of products - Set the timing of goods turnover inside, outside the cooling rate up to pre-determine Temperature - Ensure create tracible system through keep the date and time easy access - Keep record of number of goods produced during day. - Store goods in proper places, covered according to food safety Requirements : - Physical capability to lift heavy weight. - Essential mathematics. - Must have the stamina to work full time and flexible shifts - Certificate of Food Safety level I - Certificate of Health and Safety level I
Restaurant General Manager - Wingmans Soho ***Minimum of 3 years Restaurant Management Experience Required*** Starting Salary from £40K per annum + share of service charge + performance bonuses- Earn up to £55K+ per annum Company Overview: Wingmans is an independent and rapidly growing restaurant group known for its exceptional wings, vibrant atmosphere, and commitment to delivering an outstanding dining experience. We pride ourselves on our high-quality, multi award winning menu offerings, friendly service, and dedication to creating a unique social dining experience for our guests. As we continue to expand, we are seeking a talented and experienced Restaurant General Manager to join our team and contribute to our ongoing success within our 150 cover central london store. Position Overview: We are looking for a results-driven and customer-focused individual to lead our incredible team as Restaurant General Manager at Wingmans. The ideal candidate will have proven leadership skills, a strong background in restaurant management, and a passion for delivering exceptional service. The Restaurant General Manager will be responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and driving overall business success. Benefits: Competitive salary and performance-based bonuses. Access to Wagestream EAP- stream up to 50% of your salary before payday!* Front door access to an independent restaurant group with endless career progression opportunities Training & Development Courses Meals on Shift Employee discounts and perks - much more! If you are a dynamic team leader with a passion for the restaurant industry and a track record of success, we invite you to apply for the Restaurant General Manager position at Wingmans. Join us in creating unique dining experiences and being a key player in our exciting journey!
PLEASE READ CAREFULLY BEFORE APPLYING. Join Our Team! Skincare Sales Representatives Wanted Are you passionate about skincare and beauty? Do you have excellent communication skills and a knack for sales? Join our dynamic team at Skin Balance London as a Sales Representative! Position: Skincare Sales Representative Location: [Specify location or if it’s remote] Responsibilities: • Promote and sell our premium skincare products to customers through various channels such as in-store demonstrations, online platforms, and networking events. • Build and maintain strong relationships with customers to understand their skincare needs and recommend appropriate products. • Meet and exceed sales targets by actively seeking out new business opportunities and expanding our customer base. • Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction. Requirements: • Previous experience in sales, preferably in the skincare or beauty industry. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team. • Enthusiasm for skincare and willingness to continuously learn about new products and industry trends. • Proven track record of achieving sales targets and driving results. Benefits: • Competitive commission-based compensation with potential for bonuses and incentives. • Flexible work schedule with opportunities for growth and advancement within the company. • Comprehensive training and ongoing support from our experienced team. • Discounted or complimentary skincare products for personal use. If you are passionate about skincare and ready to take your sales career to the next level, we want to hear from you! To apply, please submit your resume and a cover letter highlighting your relevant experience and why you would be a great fit for this role to is an equal opportunity employer committed to diversity and inclusion in the workplace.
Purchasing consultant (Mandarin Speaking) Cloux LTD is a professional international trading company, providing the integrated solutions for luxury purchasing. We was formed keeping our customers at the heart of the business. Our clientele is based in Hong Kong, Macau and Southeast Asia and we hope to further expand in the future to more international countries. Cloux currently provide a way for our customer to shop luxury in the comfort of their own hands, taking away the hardship of obtaining luxury through long waiting times and lack of stock. And as we all know, the future of online shopping is now; Cloux are moving with the future and are working on a way for AR to meet luxury shopping. Imagine a world where we can try before we buy in the comfort of our homes. The main responsibilities include but not limited to: - Identifying any products, services and equipment to be purchased - Verifying the key suppliers for each procurement - Monitoring and forecasting inventory, determining purchasing needs and identify costs - Building and maintaining relationships internally and externally - Establishing quality control and ensuring that bought stock meets company standards - Managing procurement budget and preparing cost estimates - Compiling and maintaining purchase records, supplier databases and procurement contracts - Provide guidance and constant support to team members between 10am to 6pm - Handling with complains and enquiries Salary £25,000 to £30,000
"We are seeking a dynamic and experienced Dessert Shop Manager to join our team! Responsibilities include overseeing daily operations, managing staff, ensuring quality control, and driving sales. The ideal candidate has a passion for desserts, excellent leadership skills, and a proven track record in the food industry. If you have a sweet tooth and thrive in a fast-paced environment, we want to hear from you! Apply now!" The main responsibilities of a Dessert Shop Manager typically include: 1. Overseeing daily operations of the dessert shop, including inventory management, ordering supplies, and ensuring cleanliness. 2. Managing and training staff members to provide excellent customer service and maintain high food quality standards. 3. Developing and implementing strategies to drive sales and increase profitability. 4. Creating and updating dessert menus based on customer preferences and seasonal availability. 5. Monitoring and maintaining food safety standards and compliance with health regulations. 6. Handling customer inquiries, feedback, and complaints in a professional and timely manner. 7. Managing the overall financial performance of the dessert shop, including budgeting and cost control. 8. Collaborating with vendors and suppliers to ensure timely delivery of ingredients and supplies. 9. Planning and executing marketing initiatives to promote the dessert shop and attract new customers. 10. Ensuring a positive and welcoming atmosphere for customers to enjoy their dessert experience.
The Role: We are seeking a highly organized and detail-oriented Office Administrator to join our team. The ideal candidate will play a key role in maintaining day-to-day operations, ensuring a smooth and efficient working environment. The Office Administrator will be responsible for handling administrative tasks, coordinating office activities, and providing support to the Directors and Business Support Manager. Duties and Responsibilities: Perform general office tasks: photocopying, binding, scanning, data entry, and record keeping. Manage office supplies, ensuring adequate stock levels. Answer and direct phone calls, emails and inquiries professionally. Greet and assist visitors, clients, and employees in a friendly manner. Handle incoming/outgoing mail and coordinate courier services. Schedule and coordinate meetings, appointments, and boardroom bookings. Assist in organizing company events, managing guest lists and liaising with venues and suppliers. Coordinate maintenance and repair of office equipment and facilities. Support social media activities, including content research for LinkedIn and Instagram. Liaise with vendors to ensure a well-functioning work environment. Provide administrative support to the Business Support Manager and Directors as needed. Collaborate with departments to facilitate effective communication and workflow. Fulfill the role of Fire Safety Officer and First Aider. Any other duties as reasonably requested by the Business Support Manager and Directors. Experience: Educated to A-level or above. 2 years roven experience as an Office Administrator or in a similar administrative role. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in MS Office (Word, Excel, Outlook), with a good level of IT literacy. Demonstrates a good level of proactivity and forward planning, with an ability to take ownership of workload. Reliable and a good timekeeper. Knowledge of health and safety regulations and CRM systems is a plus. Closing date: Friday 24th February 12:00pm Interviews: w/c 4th March Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as requested to meet the ongoing needs of the organization. Job Type: Full-time Salary: £25,000.00-£30,000.00 per year Benefits: Additional leave Company events Company pension Cycle to work scheme Free fitness classes Free parking Health & wellbeing programme On-site parking Sick pay Store discount Schedule: Monday to Friday Education: A-Level or equivalent (required) Experience: Administrative experience: 2 years (required) Language: English (required) Ability to Commute: London (required) Work Location: In person