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  • Assistant Manager
    Assistant Manager
    hace 4 días
    £14.5–£15.5 por hora
    Jornada completa
    South Kensington, London

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As an Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Hairdresser Assistant
    Hairdresser Assistant
    hace 2 meses
    £13–£15 por hora
    Jornada completa
    South Kensington, London

    Job Title: Trichotherapist Location: The Spencer Clinic Employment Type: Part-time Reports To: Senior Trichologist About the Role We are seeking a dedicated, detail-oriented Trichotherapist to join our specialist clinic focused on hair and scalp health. The ideal candidate will be passionate about patient care, efficient in managing day-to-day clinic operations, and able to support both patients and consultants with professionalism and care. Key Responsibilities Patient Care & Clinical Support • Assist consultant trichologists during treatments., • Perform patient treatments., • Prepare treatment rooms and equipment for consultations and procedures., • Support patients throughout their visit with a welcoming and helpful approach., • Clinic Maintenance & Hygiene, • Maintain a clean, tidy, and hygienic clinic environment at all times., • Wash, dry, and store towels appropriately., • Refill backwash and treatment station product., • Ensure treatment rooms are clean and fully stocked before and after each, • appointment., • Stock & Product Management, • Prepare and make in-house hair and scalp products as per clinic protocols., • Monitor stock levels and refill shelves regularly., • Keep an accurate inventory of clinic products and supplies., • Administrative Duties, • Greet clients and manage appointment bookings (in person, over the phone, or, • online)., • File client records and treatment notes accurately and confidentially., • Respond to client queries promptly and professionally., • Support daily operational flow to ensure an exceptional client experience. Skills & Experience • Previous experience in a clinical, haircare, or wellness setting is preferred., • Strong organisational and multitasking skills.• Excellent communication and interpersonal abilities., • High standards of cleanliness and hygiene., • Confidence using booking systems and maintaining records. Desirable Qualifications • Relevant training or certification in trichology or hair therapy (advantageous but not, • essential – training can be provided)., • Basic knowledge of hair and scalp care products., • some past experience working with hair essential…ie hair washing, combing, brushing, some use of a blow dryer Working Hours Depending on full time or part time Why Join Us? You'll be part of a passionate, expert-led clinic that prioritises both patient wellbeing and professional growth. This is a fantastic opportunity for someone looking to develop their career in trichology or holistic haircare within a supportive, hands-on environment.

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