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Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: • Greet and assist customers with a warm and friendly demeanour., • Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger., • Assist in maintaining an attractive and organised store environment., • Process sales transactions accurately and efficiently., • Handle customer inquiries, concerns, and returns professionally., • Collaborate with the team to achieve sales targets and uphold the brand's standards., • Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: • Previous retail or customer service experience, • Excellent communication and interpersonal skills., • A passion for fashion and an eye for style., • Ability to work well in a team and thrive in a fast-paced retail environment., • Strong problem-solving skills and attention to detail., • Dependable, punctual, and a positive attitude. Benefits: • Competitive hourly wage., • Employee discounts on Just in Case products., • Opportunities for growth and advancement within the company., • Ongoing training and development to enhance your skills., • A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!

As a Gelato assistant you’ll be responsible for customer service. This includes scooping gelato, preparing coffee and hot drinks, and other products on the menu. Other duties include, cash handling, washing up, and keeping the shop clean and tidy. Skills required: be ready and able to work within a team, enjoy working with public, have a polite and helpful manner and be confident. A good level of English and previous experience in an ice cream parlour is required. Possibility to grow whitin the company depending on your skills, such as production and management. Both part-time and full-time will be considered. Other positions could be considered (ask for info).

Job Purpose To provide excellent customer service by assisting shoppers, maintaining fully stocked shelves, and ensuring the shop floor is clean, safe, and well-presented at all times. Key Responsibilities Greet and assist customers with inquiries, product locations, and general support. Restock shelves, displays, and chillers/freezers to ensure product availability. Rotate stock to maintain freshness and reduce waste (FIFO method). Check and maintain accurate pricing and promotional signage. Ensure the shop floor is clean, tidy, and safe, including spillages and obstacles. Assist in receiving, unpacking, and sorting deliveries. Support checkout staff when required (bagging items, queue management, etc.). Report low stock, damages, or discrepancies to supervisors. Follow health and safety, food hygiene, and store security procedures. Skills & Qualities Good communication and customer service skills. Ability to work well in a team and under pressure. Attention to detail and organizational skills. Basic numeracy and literacy skills. Friendly, approachable, and reliable. Working Conditions Standing and walking for long periods. Lifting and carrying products (within safe manual handling limits). Flexible shifts, including evenings, weekends, and holidays.

🌟 We’re Hiring at VIVAIA – Full-Time & Part-Time Retail Staff Wanted! 👠 📍 Location: VIVAIA, Unit 1212, Westfield London, Ariel Way, London W12 7HT 🕒 Positions: Full-Time & Part-Time Available What You'll Do: Deliver an exceptional shopping experience to every customer Maintain a clean, modern, and inviting store atmosphere Share our eco-conscious mission and product knowledge Assist with stock, merchandising, and daily operations 💰 Salary & Perks: Part-time: From £13/hour + £1–£3/hour commission Full-time: Competitive pay (negotiable in interview) Staff discounts | Flexible shifts | Fun and inclusive team ✨ Join the movement in sustainable fashion and help us redefine comfort and style.

Job Role: Fabric Sales Assistant Position Summary: As a Fabric Sales Assistant, you will support the day-to-day operations of a fabric or textile retail environment. Your primary responsibility is to assist customers with product selection, provide knowledgeable recommendations, and help maintain an organized, welcoming store atmosphere. This role also includes basic cleaning duties to ensure the sales floor is tidy and presentable at all times. Key Responsibilities: Sales & Customer Service Greet and assist customers in a friendly, professional manner. Understand fabric types, uses, and care instructions to provide accurate information. Help customers select fabrics based on their needs (e.g. sewing, upholstery, fashion). Cut fabric to specific lengths using measuring tools with accuracy. Handle sales transactions using the point-of-sale (POS) system. Stock Management Restock shelves and fabric displays. Organize fabric rolls or bolts according to color, type, or size. Assist with inventory checks and stockroom organization. Cleaning & Store Maintenance Keep the sales floor clean, including sweeping, dusting, and wiping down counters. Ensure cutting tables and equipment are clean and free of fabric debris. Tidy displays and keep fabrics neatly folded or rolled. Empty bins and dispose of fabric scraps or waste appropriately. Maintain a clean and safe work environment for both staff and customers. Skills and Requirements: Basic knowledge of fabrics and textiles (training will be provided). Strong communication and customer service skills. Attention to detail, especially when measuring and cutting fabric. Ability to stand for long periods and lift rolls of fabric when needed. A proactive attitude toward cleaning and store upkeep.

We are family-run business currently hiring full-time floor shop assistant, ktichen, waiters and waitresses. Feel free to apply if you share our love for Spanish food and if you'd love to work in a warm workplace environment! ( Strand · Clapham Junction · Putney ) Requirements: • UK Work permit, Visa, or Settled Status (Mandatory!), • Professionalism, • Good work ethics, • Beautiful smile :) We offer: • Dynamic work environments, • Internal training/ course for employees, • Stability, • Good salary, • Opportunity to grow within the company

Key Responsibilities: Design and execute purchasing strategies for premium fashion and lifestyle products, ensuring alignment with overall business goals. Knowledge of Mandarin is advantageous for effective engagement with East Asian clients and suppliers. Identify, source, and secure popular luxury items from the UK market, coordinating both online and offline purchasing channels while nurturing relationships with key vendors. Establish long-term supplier partnerships, lead negotiations on pricing and terms, and manage performance reviews to ensure service quality and reliability. Conduct ongoing market intelligence and product assessments, preparing analytical reports on items, trends, and pricing to inform strategic procurement choices. Take responsibility for procurement budgets, implement cost-efficiency measures, and ensure compliance with internal policies and external trade regulations. Supervise purchasing documentation, from order processing to receipt and inventory tracking, ensuring accuracy and regulatory compliance. Monitor industry developments, attend seasonal brand events, outlet sales, and private shopping opportunities to capture early access to in-demand products. Share product knowledge and brand insights with colleagues and clients, assisting in strategic decision-making and enhancing customer experience. Work closely with cross-functional teams to support smooth operations and client service. Provide seamless communication with Mandarin-speaking stakeholders to ensure accurate product selection and timely fulfilment. Represent the Company with professionalism, upholding its reputation within the luxury goods sector. Qualifications, Experience & Skills: Bilingual proficiency in Mandarin and English, with excellent intercultural communication skills. Strong organisational skills with a meticulous approach to documentation and workflow management. Passion for luxury fashion, with awareness of current trends, product lines, and brand heritage. Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with Adobe software is a plus. Self-driven, dependable, and capable of independent work in a high-pressure environment. Willingness to travel within the UK for store visits, outlet sourcing, and brand events. 1–2 years of experience in luxury retail, buying, or operational roles. Exposure to product sourcing, fashion-related marketing, or creative industries is an asset. Experience in areas such as visual merchandising, brand presentation, or showroom planning is beneficial. Degree in Fashion, Business, or a related field. Previous experience in luxury retail is a significant advantage.

Bakery Assistant Benugo at the Science Museum, South Kensington are looking for a talented Cake maker / Bakery Chef to join the team. Baker/cake maker role overview: Baking cakes such as Victoria sponge, carrot cake, brownie, cup cakes according to recipes, also prepping for our new afternoon tea offer. Ensuring the food safety and health& safety procedures are followed at all times. We offer daytime shifts only, the shifts will be mostly 7am – 3.30pm. What we offer: Competitive pay Fantastic training system Free lunch on shift Endless tea & coffee on shift 50% off food & soft drink in all our locations ... plus free coffee on days off too. Employee discounts at several retailers & fitness providers We actively promote Diversity, Equality & Inclusion in our business using our internal communications platform Access to Employee Assistance Programme & our trained Mental Health First Aiders About Us: Benugo brand stretches from our own high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction. If you are an enthusiastic Cake maker looking to join a friendly team, apply now. Great opportunities are ahead. We will contact suitable candidates to invite for interviews. Job Types: Full-time, Part-time, Permanent Salary: £11.00-£13.00 per hour Benefits: Cycle to work scheme Discounted or free food Employee discount Referral programme Store discount Wellness programme Experience: Baking: 1 year (preferred)

Part-Time Chef – Toast Stores 📍 SW17 We’re looking for a talented and enthusiastic Part-Time Chef to join the team at Toast Stores, our busy café in the park. You’ll be working alongside our Head Chef to deliver our existing menu to a high standard, keeping quality and consistency at the heart of everything you do. The role: Support the Head Chef in preparing and serving our menu Maintain high standards of food quality, presentation, and hygiene Assist with stock rotation and kitchen organisation Work collaboratively as part of a small, friendly team Hours required: Tuesdays & Wednesdays Weekends (Saturday & Sunday) What we’re looking for: Previous experience in a café or kitchen environment A passion for good food and fresh ingredients Ability to work under pressure in a fast-paced setting Reliability, teamwork, and a positive attitude Perks of the role: Join a supportive and welcoming team Work in a beautiful park location Staff discounts and meals on shift If this sounds like the perfect fit for you, please send your CV and a short cover note

🧵 Inventory & Shopify Assistant (Part-Time) 📍 Location: North London 💼 Company: A&R London – Independent Clothing Brand 💷 Pay: £13/hour ⏰ Hours: 20 hours/week (flexible, part-time) 📅 Start Date: ASAP 🧑‍🎓 Experience: Training provided – no experience needed About the Role: We’re A&R London – a growing independent clothing business based in London. We’re looking for a friendly and reliable person to support with: • Uploading new products to our Shopify store, • Taking and organising product photos, • Creating and printing barcodes, • Helping with inventory management, • General product and admin support What We’re Looking For: • Basic computer skills (Shopify experience is a bonus), • Organised and detail-oriented, • Willing to learn and take initiative, • Interest in fashion is a plus, • Must be reliable and friendly! Why Join Us? ✅ Flexible hours ✅ Supportive, small team ✅ Great experience for anyone interested in retail or fashion ✅ Full training provided

Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.

We are looking for energetic and eager full-time and part-time front of house staff to work in London's first Korean Convenience Store and Ramen Noodle bar, located on Kensington High street. This exciting opportunity is unlike any regular hospitality job whereby you will be able to take full responsibility from the get go and fully immerse yourself into Korean convenience store culture. SABA Convenience Store aims to simulate the best of Korean city life on a London High Street! Walking into SABA is a completely unique experience, one in which is not replicated anywhere else in London and gives the customer a glimpse into the city life of Seoul. We offer a unique gateway into the world of Korean street food and drink whereby customers have the choice of customising and making their own ramen, enjoying Korean fried chicken prepared by a robot, or simply doing their daily shop for breakfast, lunch, and dinner essentials. Working at SABA is very flexible and importantly can work around your schedule, whether that is working for one shift a week or full time. We are open from 11am -11pm so it allows there to be even more flexibility with shift times - making it work for you! SABA is also a fantastic late night drink/food spot whereby we host really exciting private and public events from pop-up DJ parties to birthdays, so we are looking for people who want to play an active role and actively contribute ideas. Everyone and anyone is welcome, from students to sabbaticals, so please don't hesitate to get in touch. If you have any questions please get in touch and we look forward to welcoming you to SABA!

Job overview To clean and tidy designated areas of the kitchen efficiently and professionally to high standards, using the appropriate cleaning materials provided. To maintain the highest operational standards of cleaning in the kitchen. Duties and responsibilities Operations: · To carry out all areas of cleaning in a safe and hygienic manner. · To ensure adequate levels of cleaning materials are maintained and stored correctly. · Ensure the correct cleaning products are used for the right surfaces. · To maintain good timekeeping. · Whilst working in guest areas, maintain a professional manner, by not discussing personal matters and keeping noise down to a minimum. · If asked directions by guests, guide them to the location, rather than pointing. Health and Safety: · Report any dysfunctional equipment to the Head chef or the Duty Manager. · Report accidents or injuries to Head chef or the Duty Manager. · Maintain equipment in safe and sanitary conditions. · Adhere to Hotel Emergency/ Safety manual. · Smoking is not allowed in premises. Personal Appearance: · Uniform is provided and to be kept clean and fresh for every shift. · Long hair to be tied back. Cleaning Duties: Kitchen surrounding, staff restaurant and smoking area. · Floor to be brushed/vacuumed and moped including skirting boards · Locker room should be clean and dust free · All metals to be polished i.e. taps/ door handles/light switches · Bins to be emptied, cleaned and waste discarded to designated outside area · Floor to be brushed/vacuumed and moped · Bins to be emptied and discarded appropriately · Light fittings to be gently dusted · Doors and windows cleaned and are smear free · All areas to be scrubbed and disinfected with appropriate products and kept fresh · To adhere to all the requirements under the Food Hygiene Regulations · To adhere to any reasonable request. Benefits · Meals on duty · Staff uniform · Company pension contribution after you passing your probation period · Recommend a friend fee · 20 days holiday plus 8 bank holidays · Dry cleaning of your uniform (if applicable) · Training fund assistance of NVQ’s · Awards and Recognition Programme · Seasonal annual parties · Staff rate with IHG hotels globally We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels:

The Lavery is home to a restaurant, café and elegant events spaces located on South Kensington’s Cromwell Place. The building takes its name and inspiration from its history as the former home and studio of Sir John Lavery (1856–1941), the renowned Anglo-Irish painter. Housed within a collection of Grade II-listed townhouses, the building housing The Lavery has been meticulously restored to its former grandeur. The kitchen is led by Yohei Furuhashi. Yohei’s menu highlights Mediterranean seasonality while incorporating influences and ingredients from the British Isles. What We’re Looking For: We are looking for a Kitchen Porter to join our busy kitchen team. You will play a vital role in maintaining the cleanliness and efficiency of the kitchen by supporting chefs and ensuring hygiene standards are always upheld. Key Responsibilities: -Wash and properly store all cooking utensils, dishes, cutlery, and kitchen equipment -Keep kitchen surfaces, floors, walls, and storage areas clean and sanitised -Assist with basic food prep as required (e.g. peeling, chopping) -Receive and store delivery of stock and produce, checking for quality and quantity -Take out waste and keep rubbish areas tidy and safe -Follow all health & safety and food hygiene standards -Support the wider kitchen team to ensure smooth kitchen operations Requirements: -Proof of Right to Work in the UK -Previous experience in a similar role is an advantage but not essential -Strong work ethic and willingness to pick up on learning -Ability to work in a fast-paced environment, often lifting heavy items and standing for long periods of time. -Good team player with excellent communication skills -Flexibility to work shifts, including evenings, weekends, and occasional holidays What You Will Get: -Health Shield: Employee Assistance Program: Our employee assistance program to support you, from counselling services to wellbeing resources, and cashback on medical. -Staff Discount: Enjoy the café and restaurant with a 50% discount on food for tables of up to four. (For larger groups, a 25% discount on food applies) -Staff food: Fresh daily cooked staff meals for the team -Brand new kitchen and equipment – recently refurbished kitchen. -Incredible facilities: Showers, changing rooms and bike storage and generous staff / break areas

SCOPE & GENERAL PURPOSE OF JOB To supervise and manage a section of the kitchen to ensure that objectives are met in relation to all food prepared within the hotel. JOB SPECIFIC ACCOUNTABILITIES To maintain regular and effective communication within the team and at all levels Performance standards are clearly communicated to every individual and is understood Technical and personal standards are high Staff are proud to belong to the team and the section Staff movements, communication and coordination within the section is effective. Sous Chef is informed of changes in keeping with payroll schedules. A system is in place for requesting time-off and is understood by staff. Hours are monitored, and potential problems are raised with Sous Chef/ Head Chef. All staff receive high quality performance feedback Appropriate action is taken to deal will all levels of performance Trends are monitored and consulted with Sous Chef for a suitable response Confidence in the application of policies and procedures Staff issues are brought to the attention of the Sous Chef Daily meetings are attended, and information effectively passed on to the team. Staff are fully informed of changes in the kitchen and to the section. Training & Development To arrange induction and training of staff to meet the required standard of performance, ensuring that all training is recorded on individual training record sheets. To provide coaching to Commis Chef to develop confidence, knowledge and skills. To ensure that all staff are well-versed in legal requirements and established standards are maintained. Act as section trainer for Commis Chefs and Demi-Chef de Partie · Planned section induction is carried out for new starters · All staff hold a Basic Food Hygiene Certificate · Working with the Sous Chef, technical skills for different roles are identified and training needs analysis is carried out on a rolling basis Food Quality To ensure that food hygiene standards are exemplary at all times so that legal and company requirements are met. To ensure that correct mis-en-place has been affected before service and that the staff are completely familiar with the production of dishes on the menu. To ensure the correct preparation, presentation and service of dishes to the guests and also the staff restaurant according to the standards of the hotel. Swabs and other required procedures are carried out according to company standards Best practice is adapted to suit the hotel’s operation Safe and hygienic working practices are demonstrated during every shift Action is taken swiftly to correct any observed contravention in health, safety or hygiene practices. Service is calm and organised Raw and high-risk roods are prepared separately Food preparation areas are cleaned prior to use, maintained during service and cleaned down according to set procedures and in-line with Health, Safety and Hygiene requirements. Waste is promptly removed from the food preparation area and disposed of appropriately Food is checked for quality and presentation before sending to the hot plate/ pass Food not for immediate consumption is stored in the correct manner at a safe temperature according to legal requirements Stock control Stock takes are accurate People are available to assist Preparation is done to assist Market list is used for ordering stock for the next day Receiving and storage areas are prepared ready for delivery Food items are checked for quality, expire date and temperature Random temperature checks are made of chilled and frozen good delivered Delivery packaging is removed and disposed of appropriately Storage areas are kept secure from unauthorised access Temperature checks are made according to a set schedule agreed with the Sous Chef/ Head Chef No out of date stock in storage areas Menu Development To assist in menu development Continuous development of menu items New ideas given to Sous Chef and Executive Sous Chef Takes an active interest in food trends GENERAL ACCOUNTABILITIES Health, Safety and Security Hygiene regulations are enforced, monitored and swift action is taken where shortfall is detected To ensure safe and careful handling of equipment to safeguard people and property particularly in areas of manual handling, use of knives and COSHH. Hazards are spotted and reported Equipment used are according to guidelines Accidents are reported

Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times To answer all telephone calls in a polite and professional manner Table bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Bars, dining rooms and function rooms are prepared, maintained and cleared Assistance is given in the maintenance of food displays Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Dining areas are prepared according to the requirements of business Food is served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times

Job overview As a commis chef you’re on the first rung of the ladder to becoming a great chef. You will work well in a close-knit team and will be a pro-active individual that is willing to learn and develop their current skills, as well as being dedicated to preparing a high standard of food. Duties and responsibilities Accurately measuring meal ingredients for the Chef de Partie. Preparing meal ingredients, which includes seasoning of different meats as well as washing, peeling, and chopping vegetables and fruits. Preparing basic salads and sauces as directed by the Chef de Partie. Receiving deliveries and verifying that all ordered items have been delivered and are of good quality. Discarding all expired and spoiled food items stored in the stock rooms, refrigerators, and freezers. Performing basic cleaning duties and ensuring that workstations are properly sanitized. Plating and presenting meal items as per the Chef de Partie’s instructions. Maintaining high standards of hygiene Preparing the ingredients for a more senior chef Stock rotation Operational Requirements To assist with the preparation of the Carvery and to serve the customers as required To adhere to all the requirements under the Food Hygiene Regulations at all times To ensure all maintenance issues are reported according to the Hotel procedures To adhere to all Health and Safety Requirements as required by the Hotel To carry out any reasonable request as per the Senior Chef on duty Customer Relations To ensure product knowledge on Hotel products and services is up to date at all times To respond in a pro-active manner to guest feedback for positive and negative comments Feedback from customers is monitored and analysed to improve service delivery To ensure personal presentation is of the highest standards at all times to project a professional image to customers and Hotel To maintain a consistent approach to customer service at all times in line with the Hotel’s expectations Costs and Efficiency To follow the procedures for minimal wastage throughout the kitchen To maintain the correct procedures for stock control and monitoring according to departmental policy To assist with deliveries into the kitchen as required To actively engage in an energy efficient culture throughout the department All departmental resources are monitored and controlled in line with departmental objectives Skills Ability to work in a high pressure, fast paced environment Willingness to follow instruction Relevant training and culinary qualifications A food handler's license. Proven commercial kitchen experience. Sound knowledge of food health and safety regulations. The ability to stand for extended periods. The ability to work under pressure. Excellent organizational skills. Effective communication skills.