Operations coordinator jobs in United Kingdom

Job Summary: We are seeking a dedicated and experienced Restaurant Supervisor to oversee the daily operations of our establishment based in Peckam. The ideal candidate will ensure exceptional customer service, maintain high-quality standards, and lead a team to deliver an outstanding dining experience. Key Responsibilities: Oversee all front and back-of-house operations to ensure smooth functioning. Supervise, train, and motivate staff to maintain excellent service standards. Address customer complaints and resolve issues professionally. Monitor inventory levels and coordinate with suppliers for timely restocking. Ensure compliance with health, safety, and hygiene regulations. Manage staff schedules and ensure adequate coverage during peak hours. Analyze feedback and implement strategies to enhance customer satisfaction. Qualifications: Proven experience in a supervisory role within the restaurant or hospitality industry. Strong leadership and communication skills. Ability to handle high-pressure situations and multitask effectively. Knowledge of health and safety regulations. Proficiency in [specific software, if applicable, e.g., POS systems]. Benefits: Competitive salary and performance-based incentives. Opportunities for career growth and development. [Additional benefits include meal discounts, competitive salary, and excellent work-life balance.

About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: - Competitive hourly rate: £14.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will be managing the daily operations of the bar alongside the Bar Manager. - You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more! - You will participate in monthly inventory, assist with ordering and implement seasonal menu changes. - You will maintain health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert bar knowledge including classic cocktails - Previous experience as a bar supervisor/assistant bar manager in a fast paced environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £ 17.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $17.21 / hour

The candidate in this position will be a fully trained dynamic person, possessing experience in customer-facing top-quality retail food trading. The role will be hands-on working with a small team responsible for the business’ performance, quality standards, and health and safety, as well as staff and customer satisfaction overseeing the efficient and profitable operation of all business activities. In addition to reporting all financial and operations information to company management, this candidate is also responsible for hiring, training, and dismissing any employees at the branch. All aspects of running shop from goods inwards, stock control, waste minimisation, preparation, display and sale of goods, maintain high standards in health, food safety, and hygiene procedures. Maintain financial responsibility for all expenses, wages, and asset management Identify operational deficiencies and implement plans for improvement Create and prepare rotas in line with labour percentages and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.

🚨 NEW OPENING ALERT! 🚨 We are building a NEW SUPER SQUADRA for our new opening CIRCOLO POPOLARE in MANCHESTER. We are looking for a superstar BAR SUPERVISOR on our team - are you up for the challenge? 💪🏼 Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! 🍝 Join our amazing team as our Bar Supervisor! 🚀 YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will help to run day-to-day operations, including: prep, service, handover between shifts, opening and closing the bar and more! - You’ll set the standard for the rest of the team and train the new barbacks and bartenders. - You will respect health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. 🍹 YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert knowledge of classic cocktails - Previous experience as a head bartender/bar supervisor on a busy bar - Flexible availability, including weekends and evenings 🍕 OUR OFFER: - Permanent, full-time position - £16.71 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family-style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training & growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! 😁 BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA Floor team, and you will work alongside the Assistant Manager and Floor Manager. - You will amplify Big Mamma's digital presence, expand our community, and skyrocket engagement. - You'll support and inspire the floor team, run smooth service, and be the go-to problem-solver and motivator. - You'll participate in our team's onboarding and training. Coaching and mentorship will be your superpowers! - You'll ensure every guest leaves saying, "WOW!" through exceptional service, an engaged team, and smooth table rotations. You'll ensure the whole experience is outstanding and issues are resolved promptly. - You'll master the details! From knowing our wine lists to our products and food ingredients, you'll keep the operations seamless and on-point. You'll always maintain the highest standards- from correct uniforms and proper restaurant set-up to H \& S compliance and the correct music. You'll be on it. - You'll be the brand ambassadors of our values: authenticity, entrepreneurial, meritocratic, and excellent YOUR SKILLS: - An experienced supervisor with a positive, can-do attitude that's contagious to guests and team members alike. - You have experience working in high-volume, fast-paced restaurants and a deep appreciation for Italian culture and cuisine (we like to call it amore!). - You have strong organisational skills and the ability to oversee large teams and work well under pressure. - A proactive team player who's eager to learn and make an impact. You are driven to exceed expectations, meet the KPIs and smash given targets. OUR OFFER: - Permanent, full-time position (48hr/ week) - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 50% staff discount + monthly team lunches - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $50000.00 / year

Job Summary We seek a dedicated and experienced Shift Manager to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As a Shift Manager, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Responsibilities - Supervise and lead a team of staff members during shifts, ensuring efficient operations and high-quality service. - Oversee food preparation processes, ensuring adherence to food safety regulations and culinary standards. - Manage inventory levels and assist with ordering supplies as needed to maintain operational efficiency. - Train new employees on company policies, procedures, and best practices in food preparation and customer service. - Handle customer inquiries and complaints promptly, ensuring satisfaction and maintaining the establishment's reputation. - Collaborate with other managers to implement strategies for improving service quality and operational efficiency. - Maintain cleanliness and organisation of work areas in accordance with health and safety regulations. Skills - Proven leadership abilities with experience in team management within the restaurant industry. - Strong knowledge of culinary practices, food safety standards, and food preparation techniques. - Excellent supervisory skills with the ability to motivate and guide staff effectively. - skills is an advantage, enhancing the overall guest experience. - Exceptional communication skills, both verbal and written, to interact effectively with team members and customers. - Ability to work under pressure in a fast-paced environment while maintaining attention to detail. - A proactive approach to problem-solving with strong organisational skills. Join our team as a Shift Manager where you can make a significant impact on our operations while developing your career in the hospitality industry! Job Types: Full-time, Permanent ** Pay: £12.50-£18.00 per hour** ** Expected hours: No less than 35 per week** ** Additional pay: Tips** Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: 15/04/2025

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest. - You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will onboard and train the host team and assist the floor managers with the rota scheduling. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, leadership and communication skills - Comprehensive knowledge of the floor operations - Previous experience as a head host/hostess or reception supervisor - Previous experience and knowledge of Sevenrooms - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £18.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to $18.21 / hour

Join Our Team! We’re looking for a passionate, driven, and experienced Restaurant Manager to lead our team and help deliver a fantastic dining experience for our guests. If you thrive in a fast-paced environment, love working with people, and have a strong eye for both service and operations — we want to hear from you! What You’ll Do: Oversee daily restaurant operations, from opening to closing Lead, train, and motivate front and back-of-house staff Ensure top-quality customer service and satisfaction Manage scheduling, inventory, and ordering Maintain cleanliness, safety, and health standards Work with ownership to meet financial and operational goals What We’re Looking For: Prior experience in restaurant management or hospitality leadership Strong communication and problem-solving skills Ability to lead by example and foster a positive team culture Excellent organizational skills and attention to detail Passion for food, people, and delivering great service

Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!

Supervisor Location: Leeds Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're an energetic, team-oriented individual, you might be the perfect addition to our team as an Assistant Manager. Help us bring the best taste to our customers while ensuring our team thrives and our operations run smoothly. That's the way we bowl! Key Responsibilities: · Help the General Manager planning and reviewing operations to ensure timely, accurate, and high-quality serving. · Ensure every dish meets our high standards of food quality, as well as every customer stay happy and satisfied. · Foster a supportive and productive team environment by maintaining strong relationships and effective communication within your team. · Strive to boost comparable sales, unlocking your store’s full potential. What We Offer: · Competitive Salary: Attractive compensation package designed to reflect your valuable contribution. · Continuous Learning: Opportunities for ongoing training and development to help you continue growing professionally. · Paid Breaks: Your hard work deserves time to relax and recharge. · Staff Meals: Enjoy delicious meals provided during your shifts. · Exclusive Discounts: A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team!

We are seeking a reliable and motivated Assistant Manager to support daily operations at our fast-paced dry cleaning retail store. Responsibilities include supervising staff, ensuring high-quality customer service, managing orders and inventory, handling transactions, and maintaining a clean and organized store. The ideal candidate is detail-oriented, thrives under pressure, and has strong leadership and communication skills.

About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.

Join the Pittagoras Team as a Supervisor – Tooting Broadway Pittagoras has proudly served our community for over four years, and as we continue to grow, we’re looking for a vibrant, ambitious, and dedicated individual to join our team as a Supervisor at our Tooting Broadway site. This is a fantastic opportunity to support the daily running of the store, guide a passionate team, and help uphold the high standards Pittagoras is known for. Role Purpose: As a Supervisor, you play a key role in supporting smooth daily operations and ensuring every customer has a great experience. You will lead by example in food preparation, service, and teamwork. You’ll help train and guide team members, support the Store Manager, and keep things running efficiently on shift. Key Responsibilities: ● Service Preparation: Help ensure the store is ready for service, including the correct amount of gyros on the spit and prepared items, supporting effective service and minimising waste. ● Uniform and Hygiene: Maintain a smart, clean uniform and follow all hygiene and safety protocols. ● Quality Standards: Follow the gyros and prep management systems to ensure food meets Pittagoras’ high-quality standards. ● Team Support: Assist with onboarding and supporting new and existing team members. Be a go-to person on shift and help drive team morale. ● Store Operations: Supervise all areas of the store during your shift. Report any issues or concerns to the Store Manager or Operations Manager as needed. ● Compliance: Follow and help enforce all food safety, health & safety, and hygiene regulations, as well as Pittagoras’ internal procedures. ● Profitability Support: Help reduce waste, follow recipes accurately, and assist in managing stock levels efficiently. ● Scheduling and Ordering: Support the Store Manager with rota planning and supplier ordering as needed. Requirements: ● Previous experience in a supervisory or senior team member role, ideally within hospitality or food service. ● Good command of the English language. ● Food Safety Level 2 certification (or willingness to complete). Competency/Behavioural Indicators: ● Be a strong team player with flexibility and reliability. ● Maintain a professional and positive attitude. ● Deliver exceptional customer service with a can-do mindset. ● Have a passion for food, service, and high standards. ● Show great communication skills and attention to detail. ● Be open to working varying shifts, including evenings and weekends. Our Behaviours: ● Creating Empathy ● Building Confidence ● Making it Happen ● Improving Performance ● Growing Talent ● Influencing Others People Management Responsibility: ● Support a team of 6–10 people during your shift. ● Assist the Store Manager in leading by example and keeping the team motivated, efficient, and focused.

GAZETTE RESTAURANTS GROUP - Battersea branch Our company incorporates 6 restaurants and a vibrant catering operations, we are currently recruiting Assistant managers for our Battersea venue. If you love hospitality as much as we do and if a new challenge is what you are looking for then we would like to hear from you. We are looking for committed and hands-on individuals, willing to provide the best of their skills and contribute to the growth of the company and their team. Experience in a supervisor role is essential for the position as you will have to ensure the smooth running of operations in the restaurant. Duties to include: service supervision, hands on service, potential bartending duties, delivery reception, cleaning duties ad hoc You need to be eligible to work in the UK.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As Breakfast Manager, you will play a vital role in supporting the management team in overseeing the daily operations of the restaurant. You will ensure seamless service, maintain high standards of hospitality, and contribute to the development of a motivated and efficient team. You will also help drive profitability, uphold our sustainability values, and enhance the overall guest experience. Key Responsibilities: - Support the management team in leading and developing the front-of-house team, fostering a culture of collaboration and excellence. - Assist in overseeing daily operations, ensuring efficiency, consistency, and exceptional service standards. - Actively contribute to cost control, budgeting, and revenue optimization efforts. - Support recruitment, training, and staff development to maintain a highly engaged and skilled team. - Work closely with the kitchen and senior leadership team to refine and innovate the guest experience. - Ensure compliance with health and safety, licensing, and operational standards. - Maintain strong supplier relationships to ensure the highest quality of ingredients and products. - Lead by example with a hands-on approach, supporting team members in a fast-paced, high-volume environment. About You: - Proven experience as an Assistant Restaurant Manager or similar role in a high-end, fast-paced restaurant. - Strong leadership skills with the ability to inspire, motivate, and manage teams effectively. - Passion for hospitality, with a guest-centric mindset and excellent interpersonal skills. - A proactive, hands-on approach with a strong problem-solving mindset. - Ability to thrive under pressure and adapt to a dynamic working environment. - Commitment to sustainability and innovation, aligned with Roe’s ethos. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

KEY DUTIES AND RESPONSIBILITIES: i. Plan, organise, and oversee daily catering operations for quality service delivery. ii. Recruit, train, and supervise catering staff including chefs, servers, and support workers. iii. Design and revise menus in collaboration with chefs and dieticians, considering dietary needs, customer preferences, and seasonal availability. iv. Ensure food presentation and taste meet quality standards. v. Create and manage budgets for catering services & Monitor expenditure and work towards achieving financial targets. vi. Source quality food and beverage supplies at competitive rates. vii. Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit. viii. Ensure high levels of customer satisfaction through personalised and professional service. ix. Monitor food quality, service standards, staff performance and Identify areas for improvement and implement operational changes. x. Ensure compliance with food safety regulations, health standards, and licensing laws.

Blinds is a brand new natural wine bar, shop, and events space opening this May on Hackney Road — and we’re on the hunt for our very first Assistant Manager. Set inside a beautifully repurposed old blinds showroom/factory, Blinds blends industrial design with cozy, intimate vibes. Vintage interiors, warm lighting, and a distinctive atmosphere that makes every night feel special — whether it’s a date, a casual catch-up, or a full-on celebration. We’re all about natural wines, seasonal small plates, charcuterie, and great cheese — the good stuff, basically. If you’re into creating unforgettable experiences and want to be part of an exciting new opening, we’d love to hear from you. Our perfect candidate would: - Lead with care and attention to detail. - Oversee daily operations, inventory, and scheduling. - Handle staff training & supplier relations. - Possess great expertise in wine. - Running shifts sometimes solo or as a team up to 4. - Stay ahead of industry trends. There is room to grow into a manager position quickly for the right person.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest. - You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will onboard and train the host team and assist the floor managers with the rota scheduling. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, leadership and communication skills - Comprehensive knowledge of the floor operations - Previous experience as a head host/hostess or reception supervisor - Previous experience and knowledge of Sevenrooms - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £17.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family-style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $17.21 / hour

Job Introduction You’re a person who’s good with people and you’ve got ambitions for your career. Here’s an opportunity not to miss. This is a job where with every passing day you get to learn and grow as a leader, And if you impress, the role’s the perfect stepping stone to a General Manager position in our expanding UK business. We’ll task you with directing and supervising the team in the fast-paced setting of a Pizza Hut Delivery operation. The biggest part of the role is motivating the team to turn the orders around, keep the customers happy and maximise those all important profits. The Ideal Candidate Here’s what we’re looking for Proven experience within a fast paced customer service setting. Experience of coaching, supporting or supervising team members/peers. Excellent IT, communication, planning, organising and time management skills. High standards and pride in your work. Eligibility to live and work in the UK. About The Company Life Unboxed at Pizza Hut Life Unboxed is our promise to our people. At Pizza Hut Delivery you can make friends, have fun and become your best. You can look forward to world class training and a culture that celebrates achievements. There’s also plenty of potential to progress your career – the next step is General Manager and then there’s further to climb if you’re ambitious.

Job Title: Branch Manager About the brand: At Mammy Pancake, we believe that the best egg puffs should be available everywhere. With shops currently across Hong Kong and Taiwan, we are proud to announce the opening of our first UK store! Join Mammy Pancake, a brand originating from Hong Kong committed to popularising traditional egg puffs. Collaborating with both local and global partners, we meticulously select premium ingredients to craft innovative renditions of this beloved Hong Kong delicacy. About the job: As the Branch Manager, you will play a pivotal role in launching and leading our first UK store. You will be responsible for overseeing all aspects of the store’s operations, ensuring a seamless experience for both customers and staff. Your leadership will be essential in upholding Mammy Pancake’s high standards of quality, service, and efficiency. This position offers a unique opportunity to shape the success of our brand in a new market and to be a key part of our expansion journey. Role and Responsibilities: - Oversee day-to-day operations of the store, ensuring the smooth functioning of all aspects, including the kitchen, dining area, and customer service. - Staff Supervision: Recruit, train, and supervise restaurant staff to deliver excellent customer service and maintain high standards of cleanliness and efficiency. - Financial Management: Prepare and manage budgets, analyse financial reports, and implement cost-control measures to optimise profitability. - Promotions and Marketing: Work with the marketing team to develop and implement promotional strategies to attract new customers and retain existing ones. - Monitor inventory levels, place orders for supplies, and manage inventory to minimise waste - Ensure that every guest receives prompt and friendly service, addressing any customer concerns or complaints in a professional manner. - Maintain high standards of food quality and presentation, adhering to health and safety regulations at all times. - Ensure compliance with company policies and procedures, as well as local health and safety regulations. Requirements: - Must be authorised to work in the UK - 2+ years of experience in a supervisory or managerial role in the food service industry preferred. - Strong leadership qualities with the ability to motivate and inspire a small team. - Passion for providing exceptional customer service and creating a positive dining experience. - Excellent organisational and time-management skills, with the ability to prioritise tasks effectively. - Resourceful and proactive in resolving issues and finding solutions. - Willingness to work flexible hours, including weekends and holidays, as required by the demands of the business. If you are a motivated individual with a passion for the food service industry and a commitment to excellence, we would love to hear from you. This is an exciting opportunity to be a part of Mammy Pancake’s expansion into the UK market and to lead a team dedicated to delivering high-quality food and exceptional customer service. Apply now to join us on this delicious journey!

We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward. Responsibilities. Collaborate with the management team for seamless operations, especially during service. Take care of the opening of the restaurant, allocate staff to their section and brief the team before service. Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up. Provide training to the new team members and help covering sections when needed Have the ability to deliver high standards consistently. Ensure that the team follow company policies, as well as health & safety regulations. Be a bastion of our brand and lead by example. Deliver excellent guest experience and be able to deal with complaints if needed Requirements. Previous experience in a similar environment. A love for hospitality, food, wine and drink. Basic grasp of Microsoft 360 and SharePoint. Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential. We offer. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards.? We offer qualifications, including, WSET, health and safety, food training.? Company donations to charities our staff feel are close to home.? Whole team staff parties. Wholesome staff meals, end of service drinks. 28 days holiday [including bank holidays] per year. Pension provider | The People’s Pension.

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.

Job Title: Salon Manager Location: London (in-salon) Business: AjahsBeautyBase Employment Type: Part-time to Full-time Start Date: ASAP About Us: AjahsBeautyBase is a fast-growing hair and beauty brand known for delivering high-quality braiding, styling, and personalized client care. We specialize in protective styles and luxury hair installs, offering an elevated experience in a vibrant, welcoming environment. As we expand, we’re looking for a confident, organized, and passionate Salon Manager to help us grow—and keep things running smoothly. Job Description: We’re looking for a proactive Salon Manager who can take over daily operations, manage team members, and ensure an exceptional client experience from start to finish. This role is perfect for someone who’s organised, loves beauty, and thrives in a fast-paced, creative environment. Responsibilities:   •  Oversee salon operations and maintain high service standards   •  Manage bookings, cancellations, and client communications   •  Support scheduling and time management for stylists   •  Handle stock count •  Ensure salon cleanliness, professionalism, and readiness daily   •  Assist with social media content coordination and promotions   •  Help with hiring training new staff asap •  Act as the go-to person for client concerns or escalations ⸻ Requirements:   •  Previous salon, beauty, or customer service experience preferred   •  Excellent organisational & communication skills   •  Comfortable using booking software & handling admin tasks   •  Leadership mindset and strong attention to detail   •  Passionate about the hair/beauty industry   •  Able to work independently and take initiative   •  Flexible and reliable—especially during busy periods What We Offer:   •  Competitive pay (based on experience)   •  Growth opportunities as the brand expands   •  Positive, empowering work culture   •  Opportunity to shape the salon’s next phase and lead a team   •  Staff discounts on products and services How to Apply: message us via the app

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye

Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: The salary is very competitive and depends on experience. Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - Schedule: - 8 hours shift – 40/45 hours weekly. :

- Full time or part time assistants manager required. - Weekends essential - Must have proven prior experience with all elements of front of house operations. - Ability to make cocktails and deliver high standards of service at all times

Plans and oversees bar services, supervising staff to ensure smooth operations and high service standards. Curates and updates the drink menu, offering a variety of beverages while considering quality and customer preferences, including special occasions. Manages stock levels, direct the purchasing of supplies, and monitors inventory to prevent wastage, stay within budget, and maximize profitability. Verifies the quality of beverages, and service, ensuring that all statutory health, cleanliness, and safety requirements are met in the bar areas. Trains staff on menu offerings and service standards to provide guests with knowledgeable recommendations and a welcoming experience. Collaborates with the management team to implement growth strategies and conducts routine checks and audits to maintain operational efficiency and compliance.

- Oversee the daily operations of the store; - ensuring it runs smoothly and efficiently; - Deliver exceptional customer service by assisting customers, addressing inquiries, and fostering a welcoming and inclusive shopping experience; - Ensure the store is well-maintained, organised, and fully stocked with a diverse range of products, primarily on confectionery; - Monitor inventory levels, manage stock efficiently, and minimise waste while maintaining product expiration; - Implement effective sales strategies, create eye-catching promotional displays, and establish competitive pricing to boost sales and attract customers; - Enhance customer interactions by understanding and addressing their needs, especially for diverse and multilingual customers; - Handle customer enquiries, complaints and issues professionally and efficiently, striving for complete customer satisfaction

Assistant General Manager – owner led, multifaceted family business – once in a lifetime opportunity! £33,000-£35,000pa PLUS 20% KPI based bonus 45 hours per week We are looking for a skilled assistant manager with scope to grow and take on further responsibilities in our family run business. working closely with the owners through a guided induction into the business there will be multiple opportunities to develop yourself and the site. About Us: Mr Baker is a well-established locally loved business that is the heart of our community and family. This is the first time we are bringing a manager into the business to work closely with us to drive the business forward. The Role: As our Assistant General Manager, you’ll be the heart and soul of our operation, working alongside the owners initially to establish standards and build a successful and smooth operation with scope to grow and develop the concept. The perfect candidate will have multifaceted experience within reputable, honourable businesses and a desire to make a true impact. Key Responsibilities: · Lead and motivate a diverse team to deliver exceptional service. · Manage all daily operations, including staff scheduling, inventory, and quality control. · Ensure adherence to health and safety regulations. · Guided recruitment, training and development of all team members to reach their full potential. · Monitor financial performance, including sales, costs, and budgets. · Bring creative ideas to grow the business through various avenues including onsite, trade and wholesale. What We’re Looking For: · Management experience within counter service / QSR sites. · A love and understanding of what it takes to serve the community through your business · Strong leadership skills with the ability to inspire, motivate and manage your team. · Excellent organisational and communication skills. · A lead from the front mentality with a desire to roll your sleeves up and get involved. · Strong understanding of financials, particularly GP and labour controls · Solid problem-solving skills and being able to keep calm under pressure · Ability to multi-task effectively in a fast paced environment · A calm, kind and genuine person. What We Offer: •⁠ ⁠Competitive salary and benefits. •⁠ ⁠Quarterly bonus based on achievable KPIs •⁠ ⁠A supportive and caring work environment. •⁠ ⁠Opportunities for professional growth and development.

Role Summary: A high-performing content and media brand is seeking a Production & Talent Operations Coordinator to provide critical logistical and operational support across branded and personal productions. This role will be responsible for managing shoot coordination, liaising with external agents, overseeing freelance staff, and ensuring the smooth execution of fast-paced, high-impact projects. The ideal candidate is extremely organised, adaptable, and confident managing communication across creative and corporate environments. Key Responsibilities Production Logistics & Coordination Plan and manage personal and branded content shoots Book and brief photographers, videographers, stylists, and glam teams Prepare and distribute detailed shoot documentation (e.g., call sheets, production timelines) Coordinate studio or location bookings and ensure all logistics are covered Agency & External Liaison Act as the point of contact for talent agents and brand reps Manage timelines, briefs, and contractual deliverables Communicate project requirements and approvals clearly and professionally Team Operations & Finance Coordinate staff payments and raise invoices Maintain shoot calendars, schedules, and checklists Support dispute resolution and manage team expectations diplomatically Track expenses and assist with project-level budgets Person Specification Highly organised and thrives in deadline-driven environments Excellent communicator with strong interpersonal skills Ability to follow instructions while maintaining initiative and foresight Comfortable working independently and coordinating across teams Handles confidential information with professionalism and discretion Preferred Experience Experience in production coordination, creative operations, or talent support Understanding of content production across YouTube, TikTok, and Instagram Proficiency in tools such as Google Workspace, Trello, Notion, or similar platforms Basic knowledge of invoicing and payment tracking

General Manager – owner led, multifaceted family business – once in a lifetime opportunity! £43,000-£45,000pa PLUS 20% KPI based bonus 45 hours per week We are looking for a natural and skilled leader, who can look after both customers and staff with passion, integrity and creativity to drive growth. About Us: Mr Baker is a well-established locally loved business that is the heart of our community and family. This is the first time we are bringing a manager into the business to work closely with us to drive the business forward. The Role: As our General Manager, you’ll be the heart and soul of our operation, working alongside the owners initially to establish standards and build a successful and smooth operation with scope to grow and develop the concept. The perfect candidate will have multifaceted experience within reputable, honourable businesses and a desire to make a true impact. Key Responsibilities: · Lead and motivate a diverse team to deliver exceptional service. · Manage all daily operations, including staff scheduling, inventory, and quality control. · Ensure adherence to health and safety regulations. · Guided recruitment, training and development of all team members to reach their full potential. · Monitor financial performance, including sales, costs, and budgets. · Bring creative ideas to grow the business through various avenues including onsite, trade and wholesale. What We’re Looking For: · Management experience within counter service / QSR sites. · A love and understanding of what it takes to serve the community through your business · Strong leadership skills with the ability to inspire, motivate and manage your team. · Excellent organisational and communication skills. · A lead from the front mentality with a desire to roll your sleeves up and get involved. · Strong understanding of financials, particularly GP and labour controls · Solid problem-solving skills and being able to keep calm under pressure · Ability to multi-task effectively in a fast paced environment · A calm, kind and genuine person. What We Offer: •⁠ ⁠Competitive salary and benefits. •⁠ ⁠Quarterly bonus based on achievable KPIs •⁠ ⁠A supportive and caring work environment. •⁠ ⁠Opportunities for professional growth and development.

Job Title: Front of House Team Leader​ Location: Gordon Ramsay Street Burger Covent Garden Job Type: Full-time​, flexible About Us: Street Burger Covent Garden is a vibrant and welcoming establishment known for its exceptional service, juicy burgers, and buzzing atmosphere. We pride ourselves on creating memorable dining experiences for our guests and fostering a supportive and dynamic environment for our team.​ Job Description: We are seeking an enthusiastic and experienced Front of House Team Leader to join our team. In this role, you will oversee daily front-of-house operations, ensuring outstanding customer service and efficient team management. Your leadership will be pivotal in maintaining our high standards and enhancing the overall guest experience.​ Key Responsibilities: - Team Leadership: Supervise and coordinate front-of-house staff, ensuring smooth daily operations and a cohesive team environment.​ - Customer Service: Provide guests with a heartfelt and memorable experience each and every time they visit.​ - Training and Development: Train, mentor, and develop front-of-house staff, fostering a positive and productive work environment.​ - Operations Management: Oversee each guest's dining journey, from a warm welcome at the door, to a cheery farewell on the way out. - Quality Control: Monitor and maintain restaurant cleanliness and ensure all food and drinks are served to our high standard. - Compliance: Ensure adherence to health, safety, and sanitation standards. Qualifications: - Minimum 1 year of experience in a leadership role within the hospitality industry. - Exceptional interpersonal and communication abilities. - Proven ability to manage and resolve guest issues effectively.​ - Proficiency in restaurant management software and reservation systems. - Strong organizational skills and attention to detail.​ - Ability to work flexible hours, including evenings, weekends, and holidays.​ - Guest-focused mindset with a passion for service excellence. What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - 30% Discount on bookings for your Friends & Family in all UK Restaurants - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels - Amazing family meals on duty We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Job Title: Floor Manager (2 Positions) Location: Kaspa’s Dessert, Bridgwater Job Type: Full-time, Permanent Salary: £33,500 - £38,800 per year About Us Kaspa’s Dessert is a well-known dessert restaurant dedicated to delivering an exceptional dining experience. We take pride in our high-quality offerings and outstanding customer service. We are seeking two passionate and experienced Floor Managers to join our team and contribute to the success of our Bridgwater location. Key Responsibilities ⦁ Oversee the daily operations of the restaurant, ensuring smooth service and excellent customer experience. ⦁ Organise and manage staff shifts, scheduling, and workload distribution. ⦁ Provide leadership and motivation to the team, ensuring high performance and teamwork. ⦁ Maintain a welcoming and professional atmosphere for customers and staff. ⦁ Ensure compliance with all food safety and health regulations. ⦁ Manage inventory, order necessary supplies, and control waste levels. ⦁ Assist in the recruitment, training, and development of staff members. ⦁ Monitor and improve customer service standards to drive customer satisfaction. ⦁ Attend and contribute to weekly management meetings. ⦁ Implement strategies to improve sales and meet revenue targets. ⦁ Handle cash, property, and equipment responsibly, ensuring adherence to company policies. ⦁ Report and coordinate maintenance issues as required. ⦁ Collaborate with food and drink suppliers to ensure quality and consistency. ⦁ Assist in menu planning and the development of new offerings. What We’re Looking For ⦁ Previous experience in a leadership role within a restaurant, bar, or hospitality environment. ⦁ Strong management and organisational skills with the ability to multitask effectively. ⦁ A hands-on approach with the ability to lead by example and inspire your team. ⦁ Passionate about providing exceptional customer service and high-quality food & drinks. ⦁ Ability to build strong working relationships across teams to enhance operations. ⦁ Previous experience as a Floor Manager, Assistant Restaurant Manager, or Senior F&B Supervisor is highly desirable. ⦁ Excellent communication and problem-solving skills. ⦁ Ability to work under pressure in a fast-paced environment. Benefits ⦁ Competitive salary with additional performance-based bonuses and tips. ⦁ Company-sponsored events and team-building activities. ⦁ Pension scheme. ⦁ Discounted or free food during shifts. ⦁ Employee discounts. ⦁ UK visa sponsorship available. Work Schedule ⦁ Full-time role with flexible working hours. ⦁ Availability required on weekends and weekdays. ⦁ Overtime opportunities available. Requirements ⦁ Minimum of 2 years’ experience in restaurant or bar management (preferred). ⦁ Valid driving licence (preferred). ⦁ Ability to commute or relocate to Bridgwater before starting work (required). If you are an experienced and motivated professional looking to take the next step in your career, we would love to hear from you. Apply now and become part of the Kaspa’s Dessert team!

Salary - Up to £48000 per year Schedule - Full Time Experience - Previous experience at this level or similar within a quality restaurant group Hoppers are seeking a Assistant General Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Assistant General Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Hoppers the much talked about, fast paced Sri Lankan restaurant. We are looking for team members who can come on-board to our award-winning concept inspired by the food of Tamil Nadu and Sri Lanka. We serve our London twist on hoppers, dosas, kothus and roasts. Complimented by a tropical drinks list with Genever and Arrack at its heart. Our people are a big part of what we do, helping to translate the cuisine and always going above and beyond to make sure our guests have a fantastic experience. It’s what makes us different. Being part of the Hoppers family requires commitment, charm, confidence and an eagerness to learn. The Position As Assistant General Manager, you will be a hands-on, proactive and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the senior management team, you will be responsible for the overall performance of the front of house team, managing financials, recruitment and team development, stock management and health and safety. As Assistant General Manager, you will be responsible for: Overseeing a large restaurant team and ensuring the running of a smooth service Welcoming and attending to guests with an exceptional level of care and service, ensuring that they leave with a positive and memorable experience; Inspiring, motivating and training waiting staff to deliver the highest levels of service; Carrying out all opening and closing procedures. The successful Assistant General Manager will have: Previous experience as a Assistant General Manager or Restaurant Manager ready to take on more responsibility; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a good knowledge of food and beverage; Eagerness to learn and develop your career within an award-winning restaurant group.

🌟 Join Our Team at Hideaway 🌟 Restaurant Supervisor Wanted 📍 Located on the beautiful River Thames, Thames Ditton Are you passionate about delivering exceptional service and leading a team in a vibrant and scenic setting? We’re looking for a dynamic and enthusiastic Restaurant Supervisor to join our family at Hideaway – a top destination for brunch and dinner lovers! What We Offer: A stunning riverside location with picturesque views of the Thames A supportive and friendly team environment Competitive salary and tips Opportunities for career progression and development Flexible working hours Staff discounts and perks Key Responsibilities: Oversee the smooth day-to-day operation of the restaurant Lead and motivate a team of FOH staff Provide exceptional customer service and ensure high standards Handle customer queries, complaints, and feedback in a professional manner Manage reservations and seating arrangements efficiently Assist with training and development of new team members Ensure health and safety regulations are adhered to at all times Work closely with the kitchen and bar team to ensure timely and quality service What We’re Looking For: Previous experience in a supervisory or management role in hospitality Passion for delivering high quality customer service Strong leadership, organisational, and communication skills Ability to stay calm under pressure and manage multiple tasks A positive attitude, with a hands on approach to problem-solving Availability to work weekends and evenings If you’re ready to be part of something special, and you love the idea of working in a relaxed yet professional environment with views of the Thames, we’d love to hear from you!

Join Our Team! We are an internationally owned company specializing in private accommodation for students across the UK. We are seeking a dedicated Assistant Scheme Manager to support our mission of providing exceptional living experiences for students. Key Responsibilities: Office Administration: Manage credit control and complete purchase orders efficiently. Customer Support: Provide front desk, telephone, and written assistance to customers and stakeholders. Social Media Monitoring: Engage with our community by monitoring and responding to social media streams. Marketing Strategies: Assist in developing and implementing innovative marketing strategies. University Open Days: Represent our accommodation at university open days, showcasing our offerings. Maintenance Liaison: Collaborate with contractors and the facilities team on maintenance-related issues. Purchasing Management: Oversee purchasing for the department to ensure smooth operations. Inspections: Conduct and document regular inspections of student flats to maintain high standards. Ideal Candidate: Previous experience in the properties sector or facilities management. Excellent customer service skills and a passion for hospitality. Strong organizational abilities and attention to detail. If you are enthusiastic about creating a welcoming environment for students and possess the skills we are looking for, we would love to hear from you! Benefits include a pension scheme, 25 days annual leave plus public holidays, plus one Me day annually, discretionary company bonus, access to healthcare and free parking on site. Apply Now! Join us in making a difference in student accommodation across the UK.

Introduction We are excited to announce that we are currently seeking a Supervisor to join our talented operations team at our ice cream shop located at Holland Park. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. There is a progression plan to the role of Assistant Manager by the end of the year, so the ideal candidate will have the opportunity to prove themselves and aim for the position. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Teaching new staff members - Attending staff meeting - Maintaining cleanliness - Cleaning Requirements - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking Availability - Up to 45 hours / week - Location: 78 Holland Park Avenue, W11 3RB Budget £26,000 per year

Operations Manager – Full-Time, Permanent Ababeel Restaurant, Birmingham Ababeel Restaurant, a well-established dining destination in Birmingham, is seeking a dedicated and results-driven professional to oversee our daily operations and ensure an exceptional dining experience for our customers. Key Responsibilities: Oversee the day-to-day operations of the restaurant, ensuring efficiency and high standards. Manage staff, including hiring, training, and performance evaluation. Maintain excellent customer service and handle any customer concerns effectively. Monitor stock levels, order supplies, and control costs to maximise profitability. Ensure compliance with health and safety regulations and food hygiene standards. Develop and implement strategies to improve restaurant performance and customer satisfaction. Coordinate with suppliers, vendors, and other stakeholders. Requirements: Previous experience in a similar role within the hospitality industry. Strong leadership and team management skills. Excellent communication and problem-solving abilities. Ability to work under pressure and handle multiple tasks. Knowledge of restaurant operations, budgeting, and cost control. Flexibility to work evenings, weekends, and holidays as required. What We Offer: Competitive salary based on experience. A dynamic and supportive working environment. Opportunities for career growth and development. If you have the skills and experience to excel in this role, we would love to hear from you! How to Apply: Please send your CV and a cover letter . Join us at Ababeel Restaurant and be part of a passionate team committed to excellence in hospitality!

Oversee daily restaurant floor operations, ensuring seamless service and an exceptional customer experience. Manage and monitor reservations, optimizing table allocation to maximize turnover and efficiency. Lead and supervise the front-of-house team by assigning tasks and promoting effective teamwork and coordination. Conduct daily briefings with staff, ensuring everyone understands their roles, responsibilities, and any important updates or tasks for the shift. Inspect food quality regularly to ensure all dishes meet the restaurant’s standards of excellence before being served. Track and manage stock levels, working closely with the Manager and suppliers to guarantee timely availability of beverages. Maintain high standards of hygiene, cleanliness, and organization throughout the restaurant premises. Conduct routine checks to ensure compliance with health, safety, and industry regulations.

A small but thriving pub inside historic Tower Bridge proudly serving Londoners and visitors since 2006! Proud of its iconic beer garden providing 100 seats overlooking the iconic Tower Bridge. We are looking for an experienced General Manager to run the pub alongside the second-generation family owners! 2 years of experience in a similar role is a must. The duties: - Leading a small team of bar or pub staff by example, pitching in to help with drink mixing or table service where necessary - Monitoring inventory of beverages to ensure adequate stock - Practical bar skills, including pouring drinks and changing barrels - Excellent leadership skills and the ability to manage staff - Administrative work including rota management, staff recruitment and training, bookings management, orders, and stock take. The ideal candidate is: - Experienced in running small and busy operations - Previous managerial position - Takes ownership of his/her action - Leads the team and can motivate and inspire - Good technical knowledge of pub equipment - Good people's skills Perks and Benefits: - Performance related bonuses - Uncapped Tronc and seasonal boost in sales/tronc bonuses - Flexible rota - 28 days holidays - 25% off sister restaurant, 50% off at The Vault 1894 when off duty for you and up to 3 friends/family - Family ownership - no corporate structure and agile approach to change and improvement

Urban Greens, the innovative salad concept in London, aims to redefine your perception of salads. We exclusively use the freshest and most flavorful ingredients to craft the finest salads in town. We focus solely on salads, but we do them best! We’re looking for someone who brings fun energy, has a keen eye for detail, and solves problems with a smile! Position: Assistant Manager We are seeking an experienced and dedicated Assistant Manager to support the General Manager in the day-to-day operations of the restaurant. The ideal candidate will help oversee all aspects of the restaurant, ensuring exceptional customer service, effective staff management, financial performance, and compliance with health and safety regulations. The Assistant Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service. Key Responsibilities: Train and supervise restaurant staff. Create and manage work schedules, shift assignments, and performance evaluations in the General Manager’s absence. Ensure exceptional customer service and address any customer complaints or concerns. Monitor customer feedback and make improvements based on insights. Control costs, including food and labor, to maximize profitability. Oversee inventory management, including ordering and stocking supplies. Monitor food quality and maintain optimal inventory levels. Ensure compliance with health and safety regulations. Supervise daily operations in both the kitchen and shop floor areas. Maintain cleanliness and hygiene standards. Monitor supplier performance and evaluate product quality. Foster a positive work environment and motivate staff. Resolve internal disputes and promote teamwork. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. Uniforms provided. 28 days of annual leave. Opportunities for skill development and career advancement—promotions await you! Competitive salary.

Floor Manager Radio Rooftop Reports To: General Manager Summary: As a Floor Manager at Radio Rooftop, you will play a vital role in overseeing the successful operation of our Premium Rooftop Bar and Restaurant. You will be responsible for leading and motivating a talented team, ensuring exceptional guest experiences, and upholding the highest brand standards. Responsibilities: Team Management · Recruit, train, and develop a high-performing team. · Foster a positive and supportive work environment. · Conduct regular performance reviews and provide constructive feedback. · Manage team schedules and ensure adequate staffing levels. Guest Experience · Oversee the guest experience from arrival to departure. · Ensure prompt, courteous, and efficient service. · Anticipate guest needs and exceed expectations. · Handle guest inquiries and resolve complaints with professionalism. Operational Excellence · Manage daily operations, ensuring smooth workflow and efficiency. · Maintain impeccable standards of cleanliness and hygiene. · Ensure compliance with all statutory and company regulations, including health and safety protocols. · Monitor and control costs, including labour and cost of sales. · Collaborate with other departments to ensure seamless service delivery. Brand Standards · Uphold the highest brand standards in all aspects of service and presentation. · Ensure consistent adherence to brand guidelines and protocols. · Maintain a thorough knowledge of menus, promotions, and special events. Communication · Communicate effectively with the team, management, and guests. · Participate in daily briefings and meetings to stay informed about hotel and restaurant operations. · Provide regular updates to the General Manager on operational needs, product improvements, and guest feedback. Safety and Security · Be knowledgeable of the hotel's evacuation plan and emergency procedures. · Ensure compliance with occupational health and safety regulations. · Participate in ongoing risk assessments and implement necessary safety measures. · Assume responsibilities assigned in the Food Safety Management System (FSMS). Essential Skills and Experience · A passion for the hospitality industry and a commitment to delivering exceptional guest experiences. · Proven leadership skills with the ability to motivate and inspire a team. · Excellent communication and interpersonal skills. · Strong organizational and problem-solving abilities. · Solid food and beverage knowledge. · At least 2 years of experience in a similar premium, fast-paced Bar / Restaurant environment. · Knowledge of health and safety regulations and best practices. Additional Responsibilities This job description is not exhaustive and may be subject to change and updates as required by the business. Floor Managers may be assigned additional duties and responsibilities as needed to support the overall success of Radio Rooftop.

Our tiny but very popular ice cream shop and natural wine bar needs a supervisor. You will work very closely with the management team who are co-running a wine bar across the road. The supervisor will be responsible for: - Running shifts sometimes solo or as a team up to 3 - Support management in day-to-day operations like ordering wine - Train new staff on order of service and product offering - Maintain strict cleanliness and food hygiene standards - Neighbourly relations in a highly residential area - Write end of day reports for management You must be excited by a ice cream shop x natural wine offering! There are incredible opportunities for progression within the business, and this is also a brilliant opportunity to learn a lot in an innovative business collaborating with talented and experienced management team.

- Oversee the daily operations of SK Wine and Food Limited, ensuring smooth, efficient, and productive shop management. - Lead and support the team, assigning tasks to ensure timely completion and high-quality service. - Monitor and manage stock levels of off-licence products, including alcohol and tobacco, ensuring shelves are consistently replenished. - Maintain a clean, organised, and welcoming shop environment that meets health and safety standards. - Ensure full compliance with safety regulations, company policies, and legal requirements, including age verification for alcohol and tobacco sales. - Deliver excellent customer service by addressing enquiries, resolving complaints, and creating a positive shopping experience. - Develop and implement sales strategies, including promotions and special offers, to drive revenue growth. - Implement and oversee security measures to prevent theft, loss, and ensure the safety of staff and customers. - Handle cash transactions accurately, manage the cash register, and perform end-of-day sales reconciliations. - Prepare regular sales and revenue reports to monitor business performance and identify opportunities for improvement. - Foster a safe working environment by enforcing safety protocols for both staff and customers.

Looking for a "Shop Supervisor" who plays a key role in managing the daily operations of a retail or production shop. The individual should ensure smooth workflows, excellent customer service, and adherence to company policies while motivating and leading a team to meet business objectives.

- Full time or part time assistants manager required. - Weekends essential - Must have proven prior experience with all elements of front of house operations. - Ability to make cocktails and deliver high standards of service at all times

Job Title: Bar Supervisor Location: The New Explorer Salary: Competitive + Benefits Hours: [Full-time/Part-time] About Us At Greene King, we pride ourselves on creating memorable experiences for our guests. With a legacy of exceptional hospitality, we are seeking a passionate and driven Bar Supervisor to join our team. The Role As a Bar Supervisor, you’ll play a key role in the daily operation of the bar. Your responsibilities will include: • Leading and motivating the bar team to deliver outstanding customer service. • Supporting the management team with staff training and development. • Ensuring smooth day-to-day running of the bar, including stock management and cash handling. • Maintaining high standards of cleanliness and compliance with health and safety regulations. What We’re Looking For We’re looking for someone with: • Previous experience in a bar or hospitality role. • Leadership skills with the ability to inspire a team. • Strong communication and organizational skills. • A passion for delivering great service and creating a positive atmosphere. What’s in It for You? We believe in rewarding our team’s hard work. You’ll enjoy: • Competitive pay & benefits • 33% discount across all Greene King pubs and restaurants. • Opportunities for career progression through our training programs. • Access to our employee assistance program for well-being support. • Flexible scheduling to suit your needs. Join Us Ready to take the next step in your hospitality career? Apply now to become a Bar Supervisor at Greene King and be part of a team where your passion and skills will be valued. Greene King is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.