Operations coordinator jobs in United Kingdom - Page 3

Job Summary: The Business Support Manager will be responsible for overseeing and coordinating the administrative, operational, and strategic support services within the organisation. This role ensures that business functions run efficiently and effectively, providing support to senior leadership and operational teams to drive productivity, compliance, and continuous improvement. Key Responsibilities: Lead and manage the day-to-day operations of the business support team, including administration, facilities, HR support, finance liaison, and IT coordination. Act as a key point of contact between senior management and internal departments. Develop and implement administrative systems, procedures, and policies to support business efficiency. Ensure compliance with internal policies, external regulations, and contractual obligations. Coordinate internal resources and assist with project planning and delivery. Monitor and manage office budgets, procurement of office supplies, and vendor relationships. Support recruitment and onboarding processes in collaboration with HR. Oversee record-keeping, data protection compliance (GDPR), and document control. Prepare reports, presentations, and data analysis for senior management. Identify opportunities for business process improvement and cost optimisation. Ensure health and safety regulations and standards are adhered to across the business. Support internal communications and assist in staff engagement and development initiatives.

Bar Manager - MUST HAVE EXPERIENCE Hours: 30–35 hours per week Salary: Competitive, based on experience Start Date: Immediate We’re looking for an experienced and motivated Bar Manager to join the team at Oasis Bar & Terrace, one of Canary Wharf’s most vibrant rooftop venues. This is a part-time management role, ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional guest experiences. About the Role: • Lead and support day-to-day bar operations, • Train and supervise the bar team to maintain high service standards, • Ensure stock control and bar prep is well managed, • Maintain cleanliness, health & safety, and licensing compliance, • Work closely with the management team to drive sales and service quality, • Confident with opening and closing operations, • Act as a key point of contact during service and events What We’re Looking For: • Previous bar management or senior supervisory experience (essential), • Strong leadership and team coordination skills, • Knowledge of cocktails, spirits, and stock management, • Excellent customer service and communication skills, • Reliable, well-organised, and confident in handling busy shifts, • Availability to work evenings and weekends What We Offer: • A fun, supportive and fast-paced working environment, • Competitive hourly pay, • Staff food and drink discounts, • Opportunities for growth and training within the team

Mymeds Healthcare Ltd is a busy, community-focused retail pharmacy dedicated to delivering high-quality healthcare products and prescription services. We pride ourselves on a professional and customer-first approach, supporting the wellbeing of every individual who walks through our doors. We are currently seeking a responsible and detail-oriented Shop Supervisor to oversee the day-to-day retail operations within our pharmacy. This is a key leadership position requiring strong organisational skills, team coordination, and a focus on service excellence. Key Responsibilities Supervise the daily activities of the retail pharmacy shop floor Oversee order picking and preparation to ensure accuracy and efficiency Monitor and maintain adequate stock levels; assist in stock replenishment and rotation Coordinate with pharmacists and dispensers to ensure timely fulfilment of customer prescriptions and retail orders Ensure compliance with pharmacy safety and labelling standards Maintain a clean, organised, and customer-friendly retail environment Assist with incoming deliveries and ensure proper stockroom organisation Support with administrative duties and manage customer enquiries professionally Train, motivate, and support junior retail staff and order pickers Uphold strict confidentiality and regulatory compliance at all times Skills and Experience Required Previous supervisory experience in a retail pharmacy or healthcare setting preferred Excellent attention to detail and high standards of accuracy Proven ability to lead a team in a fast-paced environment Strong organisational and time-management skills Confident communicator with excellent interpersonal skills Basic computer literacy for stock and order tracking systems Commitment to patient confidentiality, safety, and customer service Employment Type: Full-Time (37.5 hours/week) If you're reliable, customer-focused, and passionate about supporting a professional pharmacy team, we’d love to hear from you. Apply now with your CV.

We are seeking a highly organized and proactive Business Support Manager to join our recruitment agency. This role is critical to the smooth running of our daily operations and will provide essential support to both the recruitment consultants and senior leadership team. You will be responsible for managing administrative functions, improving operational processes, overseeing compliance, and ensuring the business operates efficiently and professionally.

Assistant Manager – Daytime Venue Daytime focus | Occasional closing shifts (no later than 10 p.m.) Weekends required We’re looking for a friendly, energetic, and self-motivated Assistant Manager to join our team. Our ideal candidate will bring strong leadership skills, a hands-on approach, and the ability to inspire and guide a young, enthusiastic team. What you’ll do: Lead, motivate, and support a young and dynamic team. Ensure smooth day-to-day operations, with occasional closing shifts (no later than 10 p.m.). Deliver excellent customer service with a friendly, approachable manner. Take initiative and work independently when needed. Uphold venue standards and create a positive, welcoming environment. What we’re looking for: Proven leadership or supervisory experience in hospitality or retail. Strong communication and organisational skills. Ability to work independently and manage your own time effectively. Friendly personality and a passion for customer service. Weekend availability is essential. What we offer: A supportive and positive work environment. Opportunities to develop your leadership skills. Flexible daytime hours with minimal late finishes.

Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service. As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care. Job requirements • Proven experience in a Practice Manager role within a veterinary setting, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Proficiency in using veterinary practice management software, • Ability to handle multiple tasks and prioritise effectively, • Strong problem-solving skills and attention to detail, • Commitment to delivering high-quality care and customer service Job responsibilities • Oversee the daily operations of the veterinary clinic, • Manage and support clinical and administrative staff, • Ensure compliance with all veterinary regulations and standards, • Implement and maintain efficient workflows and procedures, • Monitor financial performance and manage budgets, • Coordinate with veterinary professionals to optimise patient care, • Handle client inquiries, complaints, and feedback, • Maintain inventory and order supplies as needed, • Foster a positive and collaborative work environment Benefits • Working in a beautiful clinic, alongside highly skilled veterinary professionals, • Being part of a people (and animal)-first culture, • 25 days annual leave, plus your birthday off, • Salary sacrifice pension scheme provided by Nest, • World class team, with room to grow and learn, • Regular company social events

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced supervisor or team leader looking for their next step, we offer all of our supervisors a training programme that can get you to Assistant Manager level within 6 months. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Advanced management training sessions in service, atmosphere management, financials and hospitality standards. · Uniform provided. · Excellent tronc renumeration. · Ever changing offering with premium products. WHAT WILL I BE DOING? As a key player in the management team, you will assist the management team in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Sometimes opening or closing the business. We will teach you the semantics of operating a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE · Design My Night / Collins – reservations / events · Access – tills / ordering / stock management · S4 Labour – Labour / payroll / HR · CPL - Training · We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? · 48h per week. · Salary up to £16.5 per hour 5 things we ask from everyone · Be nice · Tell the truth · Do what you say you are going to do · Be available · Say hello and goodbye

Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities • Support the General Manager in day-to-day operations, including opening/closing procedures., • Ensure high standards of customer service and guest satisfaction., • Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams., • Handle customer complaints and resolve issues promptly., • Assist in staff training, development, and performance reviews., • Monitor and manage stock levels, orders, and deliveries., • Ensure health & safety, food hygiene, and licensing regulations are followed., • Help manage labour costs, rota scheduling, and payroll inputs., • Drive sales and assist in achieving revenue and profitability goals., • Cover the manager’s responsibilities in their absence. Skills & Experience • Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B., • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • Good understanding of customer service principles., • Confident in handling complaints and pressure situations., • Basic financial awareness (e.g. cash handling, P&L understanding)., • Familiar with stock management and ordering systems., • Knowledge of health & safety and food hygiene standards. Requirements • Right to work in the UK., • Flexible availability, including evenings, weekends, and holidays., • Fluent in English (spoken and written)., • Personal licence (desirable, not essential)., • Level 2 Food Hygiene Certificate (preferred).

Duties and responsibilities: · Oversee the listing, marketing, and sale/lease of residential and commercial properties. · Recruit, train, and supervise real estate agents. · Prepare budgets, sales reports, and financial forecasts. · Ensure all transactions comply with legal and company policies. · Conduct regular meetings to motivate agents and review progress. · Produce and update new property listings and assist with marketing to ensure social media, photos, signs, and other materials are placed appropriately · Develop pricing strategies in line with market trends. · Organize filing systems and, when needed, help other real estate team members with contracts, such as title sheets, executing commissions, and coordinating buyer and seller information · Monitor expenses and ensure profitability. · Negotiate deals between buyers, sellers, landlords, and tenants. · Guide administrative assistants and direct daily operations to make sure procedures are followed · Maintain strong relationships with clients, ensuring high satisfaction. · Address client inquiries and resolve issues promptly. · Ensure proper documentation of all transactions. · Identify new business opportunities and market trends. · Work with legal teams to verify property documents. · Stay updated on industry regulations. Skill/experience/qualifications: · Bachelor &/Master’s degree or a related study and experience. · High school diploma, G.E.D. or equivalent required, bachelor’s degree preferred · Relevant experience in office management, real estate or, a related field strongly preferred · Excellent time management, problem-solving, and communication skills · Basic computer skills including experience with Microsoft Excel

Assistant Manager – New Luxury Cocktail & Karaoke Venue | Leicester Square We are seeking an ambitious and experienced Assistant Manager to join our leadership team at an exciting new premium nightlife destination in the heart of Leicester Square. Blending high-end cocktails, immersive karaoke rooms, and world-class hospitality, our venue is designed to deliver unforgettable experiences for both guests and staff. As Assistant Manager, you will play a key role in launching and running this unique venue, supporting the General Manager and Deputy General Manager in overseeing day-to-day operations, developing our team, and ensuring every guest leaves with a smile. What You’ll Be Doing: • Support the AGM and General Manager in overseeing daily FOH & BOH operations, including service, staffing, and floor management, • Play a hands-on role during pre-opening: recruitment, training, supplier onboarding, compliance, and venue setup, • Lead by example to maintain exceptional service standards and a vibrant, guest-focused atmosphere, • Assist with financial reporting, stock control, rotas, budgeting, and cost efficiency strategies, • Monitor licensing, health & safety compliance, and uphold operational excellence, • Motivate and develop the team through ongoing training and performance management What We’re Looking For: • 2+ years in an Assistant Manager or senior management role, ideally in a premium bar, cocktail lounge, or late-night venue, • Strong leadership and people-management skills with a calm, confident presence on the floor, • Proven ability to drive service, sales, and staff engagement, • Strong understanding of licensing, compliance, stock control, and labour cost management, • A natural passion for hospitality, nightlife, and creating standout guest experiences, • Excellent communication, problem-solving, and organisational skills What We Offer: • Competitive salary + performance-based incentives, • The chance to be part of an exciting venue launch in a prime central London location, • Opportunities for career progression and growth within a premium brand, • Employee discounts, meals on duty & regular staff socials, • Creative freedom and the ability to make a real impact from day one Start Date: Immediate / Flexible (for pre-opening involvement) Apply Now: If you’re ready to take the next step in your career and help shape one of London’s most anticipated new nightlife venues, we want to hear from you.

· Shop Supervisor directly supervises and coordinates the activities of sales and related workers; · Establishes and monitors work schedules to meet sales and productivity targets; · Liaises with managers and other departments to resolve operational problems; · Determines or recommends staffing and other needs to meet sales and productivity targets; Reports as required to managerial staff on departmental activities

Job Title: Bar Supervisor Location: The New Explorer Salary: Competitive + Benefits Hours: [Full-time/Part-time] About Us At Greene King, we pride ourselves on creating memorable experiences for our guests. With a legacy of exceptional hospitality, we are seeking a passionate and driven Bar Supervisor to join our team. The Role As a Bar Supervisor, you’ll play a key role in the daily operation of the bar. Your responsibilities will include: - Leading and motivating the bar team to deliver outstanding customer service. - Supporting the management team with staff training and development. - Ensuring smooth day-to-day running of the bar, including stock management and cash handling. - Maintaining high standards of cleanliness and compliance with health and safety regulations. What We’re Looking For We’re looking for someone with: - Previous experience in a bar or hospitality role. - Leadership skills with the ability to inspire a team. - Strong communication and organizational skills. - A passion for delivering great service and creating a positive atmosphere. What’s in It for You? We believe in rewarding our team’s hard work. You’ll enjoy: - Competitive pay & benefits - 33% discount across all Greene King pubs and restaurants. - Opportunities for career progression through our training programs. - Access to our employee assistance program for well-being support. - Flexible scheduling to suit your needs. Join Us Ready to take the next step in your hospitality career? Apply now to become a Bar Supervisor at Greene King and be part of a team where your passion and skills will be valued. Greene King is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are seeking a reliable and motivated Manager to support daily operations at our fast-paced dry cleaning retail store. Responsibilities include supervising staff, ensuring high-quality customer service, managing orders and inventory, handling transactions, and maintaining a clean and organized store. The ideal candidate is detail-oriented, thrives under pressure, and has strong leadership and communication skills.

Restaurant Manager – Exciting New Pan-Asian Concept in Chiswick We are launching a brand-new, high-energy Pan-Asian restaurant in the heart of Chiswick, opening at the end of July, and we’re on the lookout for a dynamic, experienced Restaurant Manager to join us from day one! What We’re Looking For: • A proven track record of managing high-turnover restaurants, • Strong leadership skills to train, motivate, and build a top-performing team, • A passion for hospitality and Pan-Asian cuisine (experience in Asian dining is highly desirable), • Hands-on knowledge of restaurant operations including profit & loss, staff training, and local marketing, • A proactive, problem-solving attitude and a drive to grow with an expanding hospitality group What We Offer: • Competitive salary + tips + performance-based bonuses, • Opportunity to grow with a fast-expanding hospitality company, • Creative freedom and full support in launching a unique culinary destination, • A chance to be part of something special from the very beginning If you’re ready for your next challenge and want to make your mark on the Chiswick dining scene, we’d love to hear from you. Apply now and take the next step in your career with us!

We are Honest Greens 🌱, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. Over the coming years, we will be scaling our restaurant, geographical, and digital footprint to ensure our customers can interact with our brand wherever they are. This is an amazing opportunity to join our journey as we build our product and scale globally. At Honest Greens, we are looking for a Restaurant Maintenance Technician with proven experience in maintenance and repair of professional kitchen equipment. You will be responsible for ensuring that our kitchen machinery (cold, heat, and ventilation systems) operates efficiently, supporting the daily pace of our restaurant in London. Your day-to-day will include… • Maintenance and repair of hospitality machinery: ovens, refrigeration units, fryers, etc., • Diagnosing and resolving technical issues quickly and effectively., • Inspection and servicing of industrial HVAC (heating, ventilation, air conditioning) systems., • Performing preventive and corrective maintenance on all restaurant installations., • Managing procurement of spare parts, tools, and machinery., • Controlling stock levels and ensuring timely orders of necessary equipment., • Carrying out repairs in electricity, plumbing, carpentry, and masonry when needed., • Coordinating with the Maintenance Department to ensure compliance with our maintenance program. Skills & Qualifications: • Proven experience as a hospitality/kitchen equipment mechanic or technician., • Solid knowledge of cold/heat systems, ventilation, and electrical systems., • Skills in general construction trades (masonry, plumbing, carpentry) a plus., • Strong organisational skills and problem-solving mindset., • Ability to work independently and as part of a team., • Fluent in English and Spanish will be value Benefits: 💸Attractive wage 🍍Free daily food in our restaurants 🥑50% discount in our restaurants 🎟️ Awesome corporate events 🚀 Internal growth opportunities 🌍 International, open-minded and unique team 💯Amazing work environment. 100% uniques! Do you want to join our REAL FOOD REVOLUTION?

We are currently looking for a full-time Linen Porter Driver to join our professional and friendly team at Urban Chic! The Role: The Linen Porter Driver at Urban Chic is critical in maintaining the highest cleanliness and guest satisfaction standards. This position is an integral part of the housekeeping team, responsible for collecting, distributing, and organising linen, towels, and other amenities among our serviced apartments by driving a van. Linen Collection and Distribution: Collect used linens, towels, and other fabrics from guest rooms and public areas. Deliver fresh linens and towels to housekeeping carts or storage areas. Assist with the distribution of linens to guest rooms as requested by the housekeeping team. Guest Assistance and Item Delivery: Provide courteous and helpful assistance to guests as needed, including promptly responding to their inquiries and fulfilling requests. Deliver items necessary for guests, such as extra towels, toiletries, or other requested amenities. Ensure high service and guest satisfaction when interacting with clients. Inventory Management: Maintain accurate records of linen inventory and notify the Operations Manager of any shortages or excesses. Assist in the regular restocking of linen storage areas and housekeeping carts. Keep linen storage areas organised and ensure proper rotation of stock. Stock and Supply Management: Take charge of maintaining an inventory of chemicals, materials, and items required for guest apartments and other areas. Monitor stock levels and initiate weekly orders to ensure adequate supplies for daily operations. Safely store and handle chemicals and materials in compliance with safety regulations. Operation of Cleaning Equipment: Operate carpet, floor, and window cleaning machines to maintain the cleanliness and hygiene of our apartments and communal areas. Team Collaboration: Collaborate effectively with the housekeeping team to ensure that guest rooms and public areas are consistently stocked with clean linens and well-maintained. Provide support to the housekeeping team, which may include tasks like cleaning public areas and guest rooms and, when needed, assisting in collecting and disposing of rubbish. This collaborative approach ensures the hotel's commitment to maintaining a clean and pleasant environment for our guests. Support for Maintenance Team: Assist the maintenance team by promptly reporting any issues or faults that require attention within the property. Collaborate with the maintenance team to facilitate repairs or improvements to the hotel's infrastructure. Assist the maintenance team in moving furniture and handling materials or supplies, ensuring a coordinated effort in maintaining the apartments and guest satisfaction. About Us: Urban Chic is not just a provider of luxury serviced apartments; we are curators of unforgettable experiences. Our meticulously designed apartments, nestled in prime London locations like Bayswater, Notting Hill, Covent Garden, Marylebone, Fitzrovia, Mayfair, and Soho, offer guests a bespoke home-away-from-home experience. Our apartments are adorned with tasteful furnishings and impeccable decor, setting the standard for urban elegance. About You: To excel in this role, we require the following qualifications: Previous experience in the hotel industry as Linen Porter. Committed to delivering excellent customer service. Positive attitude and good communication skills. Can thrive in a fast-paced, pressure-filled environment. Holds a valid and clean UK driving licence and experience to drive a van in Central London. Confident in driving a van. Efficient at planning your tasks. Well-organised. Good problem-solving skills. Works well in a team. Benefits: 28 Days of Paid Holidays: Enjoy well-deserved time off with 28 paid holidays. Plus, we celebrate your birthday by giving you the day off! Annual Employee Recognition Awards: Celebrate and acknowledge outstanding contributions with our annual recognition awards. Health Insurance Coverage with Vitality: Your well-being matters to us. You'll have access to comprehensive health insurance coverage and discounts! Family Rates for Our Luxurious Apartments: Treat your loved ones to the Urban Chic experience at exclusive family rates for our opulent apartments. Generous Recommend-a-Friend Scheme: Share the Urban Chic experience with your friends and earn rewards. Our recommend-a-friend scheme is worth up to £250! Engaging Team-Building Activities: Join a vibrant team that values collaboration and camaraderie. Participate in engaging team-building activities that enhance your work experience. Unforgettable Christmas Party: Celebrate the holiday season with us at our unforgettable Christmas party. It's a time to relax, connect, and create lasting memories with your Urban Chic family. Extensive Training: We're committed to helping you excel in your role. You'll receive comprehensive training to ensure you're well-equipped for success. Work Phone: Stay connected and efficient with a work phone provided by Urban Chic. Work-Life Balance: We understand the importance of balance. Your schedule will be: 40 hours per week, spread across five days. Days scheduled between Monday and Sunday (Subject to rota). Hours: 10:00 to 18:00, with a 30-minute paid break. Join Urban Chic, where our excellent team is the cornerstone of our success. Elevate your career and be part of something exceptional. Please apply now to join our extraordinary team. We look forward to welcoming you aboard Urban Chic! All applicants invited for an interview must provide proof of their right to work in the UK.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

About the job Job Description Working hard to ensure that consistent, quality products are produced following all DO & CO standards Being a role model, leading a team and producing pastry according to the Head Pastry Chef/ Pastry Sous Chef schedule Insure of job pride and ownership and motivate the team to have the ability to adapt to stressful situations and deal with any emergencies or last-minute changes to production Planning production to the daily schedule and ensuring the exceptional DO & CO quality is maintained at its highest level with maximum efficiency in accordance with DO & CO regulations as set by the Quality Assurance team Coordinating, planning, and participating in the production, preparation, and presentation of meals in adherence to the menu specifications Checking daily inventory control and proceeding final ordering requests to the Purchasing team Forward, strategic thinking individual always looking to exceed targets and expectations of the unit whilst maintaining the collectiveness of the team and culture of DO & CO (OTIF performance is maintained) Monitoring wastage and ensuring processes are in place to keep food cost under control Understanding and ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements Ensuring the effective implementation of all policies and procedures, ensuring their consistent and compliant application Constantly performing quality control checks to ensure specifications are met on all produced pastry Maintaining good working relationships with all DO & CO family members Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Demonstrated experience as a Pastry Chef de Partie with proficiency in managing multiple sections within a high-volume kitchen environment. Exceptional knife skills, ensuring precision and efficiency in pastry preparation. Ability to conceptualize and design unique pastry items that reflect current trends and cater to various dietary preferences. Proficiency in a wide range of pastry techniques, including but not limited to tempering chocolate, making custard, mouse, and preparing various pastry doughs Meticulous approach to measuring ingredients, decorating pastries, and presenting finished products to ensure consistency and quality. Experience in airline catering is advantageous, though not a prerequisite. Proven ability to thrive in fast-paced culinary settings, maintaining composure and productivity under pressure. Ambitious and driven to create and deliver high-quality pastry dishes that exceed guest expectations. Excellent communication skills in English, facilitating effective collaboration within a diverse team. Strong team player, contributing positively to a cooperative work environment. Flexibility in work availability is crucial, as the Production Kitchen operates seven days a week, including evenings, weekends, and public holidays. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Pastry Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

This Office Manager role involves a diverse range of responsibilities encompassing the day-to-day management of the office, HR, operations and also executive assistance. This role requires a proactive and organised individual who can handle multiple tasks in an efficient and timely manner. This role is fully office based in North West London, 5min walk from Hendon Central tube station (Northern Line) overground (Thameslink), North Circular Road & the M1. The ideal candidate would have: · Previous experience in a similar role · Strong organisational and problem-solving skills, and a quick thinker · A highly organised individual with exceptional attention to detail · Excellent communication and interpersonal abilities · Experience in an administrative role · Proficiency in Microsoft Office suite, particularly Word and Excel, and generally technically competent · Discretion and professionalism when handling confidential information · An understanding of HR practices and UK employment law Key responsibilities include: Office Managerial · Oversee day-to-day office operations, ensuring a productive, efficient and welcoming work environment · Service all office equipment (e.g. photocopier, coffee machine etc) · Coordinate office maintenance and repairs as needed, including managing external contractors for minor or ongoing issues · Manage inventory and procurement, ensuring cost-effective purchasing · Maintain inventory of all equipment, office keys etc. · Act as point of contact with our IT provider · Opening and sorting the incoming post & managing outgoing post · Handle generic email mailbox · Health & Safety HR · Oversee HR function including staff onboarding, offboarding and employee records management · Assist in the development and implementation of HR policies and procedures · Act as point of contact with our outsourced HR consultants · Act as a point of contact for employee queries and concerns, fostering a positive work environment · Coordinate employee benefits, leave requests, and payroll administration · Handle sensitive information with discretion and maintain confidentiality at all times Technical / Compliance · Liaise with insurance companies for arrangements of Terms of Business and other admin requirements · Carry out file checks to ensure accuracy and completeness of filed data Misc · This role includes personal administrative support to one of the company directors, including calendar management, travel arrangements, and expense reporting · Support the Operations Director with ad-hoc project work Please send your CV, along with cover letter, salary expectation, earliest start date to apply

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Your Role: SUSHISAMBA is currently looking for an experienced and passionate Assistant Restaurant Manager to join the London Senior Management team. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards: As an Assistant Restaurant Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants, • 28 day’s holiday allowance, • Complimentary breakfast and dinner during shifts, • Employee discounts website, • Cycle to work scheme, • 'Refer-a-friend’ cash incentive scheme, • Employee of the month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements: The Assistant Restaurant Manager assists in coordinating all Front of House operations. This position supervises daily restaurant operations, maintains standards, and assists the Front of House staff on the floor providing exemplary hospitality. The position assists the General Manager making sure guest’s and employee’s satisfaction is achieved while maintaining the operating budget. Will be involved in training the Front of House staff to reflect SUSHISAMBA’s excellence of service. As an Assistant Restaurant Manager we would love you to have: • At least 5 years of Food and Beverage experience in a related field and 2 year in a Supervisory role, • Experience working in a similar fast-paced environment,, • Supports the management team in the development and training of team members, • Customer focused - demonstrating exceptional guest service, • The ability to communicate effectively and cooperates and assist other departments at all levels when necessary, • The Ability to ensure the smooth running of the department, • Financial acumen skills, • The ability to ensure that the department complies with all statutory and legal requirements, including fire, Health and Safety, licensing and employment, • Has clear working knowledge of all company policies and operates within them at all times., • Ensures staff awareness of relevant company policies, • Undertakes any other duties as and when required by Senior Management Your Restaurant: SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHISAMBA is operated by Sushi Samba Group, which oversees locations in Las Vegas, Los Angeles, London, Edinburgh, Abu Dhabi, Dubai, Riyadh, Doha, Bahrain & Singapore.

Oita, Japanese Restaurant is recruiting experienced and professional Restaurant Manager for to assists in coordinating all Front of House operations. We currently don’t have a floor manager in place, and the operation needs someone who can step in, take full control, and bring structure, direction, and accountability. We’re looking for a strong leader - someone with a clear vision, strong character, and the ability to set and enforce standards from day one. You must know exactly why you’re joining: to fix, improve, and lead. You will have full support from senior management, but this role requires someone confident, hands-on, and committed to delivering real change. Main Responsibilities: • Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth, • Oversee and supervise all Front of House operations with a hands-on leadership approach, • Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms, • Lead recruitment, hiring, and onboarding of new team members, • Maintain accurate operational logs and monitor financial performance closely, • Manage stock control, ordering, and supplier coordination, • Ensure the venue consistently meets all health and safety compliance standards, • Respond to guest feedback and complaints promptly and professionally, • Motivate, support, and guide the team to maintain consistently high service standards, • Assist in organising and delivering occasional events held at the venue, such as private parties or celebrations Ideal Candidate Will Have: • At least 2 years' experience in a similar hospitality management role, • One or more references from previous employers, • Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results, • A hands-on approach with attention to detail and problem-solving abilities, • Strong organisational skills and the ability to handle multiple priorities, • Strict but fair leadership style - respectful, consistent, and confident, • Excellent communicator with the ability to clearly pass on expectations and motivate the team, • Flexibility to work evenings, weekends, and peak periods, • Good working knowledge of Microsoft Office (Word and Excel) What We Offer: • Competitive package: £35,000 salary + £4,800 service charge (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you., • Internal growth and promotion opportunities., • A positive and inclusive team culture., • Staff discounts on food and drinks., • Ongoing support and training to grow your career.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. We are currently seeking a part-time Maintenance Assistant to join our dedicated Maintenance Department. Working closely with our Maintenance Manager and the business owners, this hands-on role is key to supporting the smooth operation of our three dynamic sites: Fallow, our flagship restaurant; Fowl, our neighbouring concept; and our newest opening, Roe, in Canary Wharf. The successful candidate will bring energy, initiative, and a problem-solving mindset to every task. Key responsibilities: • Support day-to-day maintenance needs across all three restaurant sites., • Carry out basic repairs including plumbing, electrics, carpentry, and decoration., • Source and collect materials or parts needed for tasks., • Assist in the planning and execution of preventative maintenance (PPMs)., • Liaise with contractors for quotes, scheduling, and supervision of works., • Maintain workshop tools and stock, ensuring efficient organisation., • Contribute to larger projects such as equipment installation or overnight refurbishments., • Ensure all work is completed safely, professionally, and with minimal disruption. About you: • Hands-on experience with plumbing and electrical repairs., • Competent in using hand and power tools (e.g. drills, angle grinders, multi-tools)., • Skilled in painting and decorating, with a keen eye for detail., • Familiar with commercial kitchen equipment, including ovens, refrigeration, and gas systems., • Basic understanding of fire suppression systems and kitchen safety protocols., • Comfortable liaising with asset management providers to coordinate equipment servicing and repairs., • Organized and proactive, with good time management and communication skills., • A strong awareness of health & safety practices and safe working procedures. Additional details: The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Key Responsibilities: Develop and implement marketing campaigns to promote seasonal menus, events, and delivery platforms (e.g. Deliveroo, Uber Eats). Analyse customer trends, local demographics, and competitors to identify growth opportunities. Manage online presence including social media, website updates, and digital advertising. Coordinate promotional activities such as loyalty programmes, influencer partnerships, and cultural festival campaigns. Identify and build partnerships with local businesses, corporate clients, and event organisers. Monitor and report on marketing ROI and commercial performance metrics. Oversee branding, advertising, and visual merchandising aligned with the restaurant’s image. Manage supplier relationships and negotiate terms to improve cost efficiency. Prepare commercial strategies, including pricing, product positioning, and sales forecasting. Collaborate closely with the operations team to ensure marketing strategies align with customer service and kitchen capacity. Skills and Qualifications: Bachelor's degree in marketing, business, hospitality management or a related field. At least 3 years of experience in marketing or commercial management, ideally within the food & beverage or hospitality industry. Strong knowledge of digital marketing tools, CRM systems, and performance analytics. Proven track record of growing brand visibility and driving sales. Bilingual in English and Mandarin is a must. Excellent communication, negotiation, and organisational skills.

The Counter Soho is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.

Job Summary: The Management Team plays a crucial role in overseeing the daily operations of the food and beverage department within the restaurant and bar setting. The position requires a blend of leadership, culinary knowledge, and exceptional customer service skills to ensure that guests receive an outstanding overall experience. The supervisor/manager will manage staff, coordinate kitchen and bar activities, and maintain high standards of food/drinks production and presentation. Responsibilities: • Supervise and coordinate the activities of kitchen/bar staff to ensure efficient food/drink production and service., • Assist in the preparation of drinks, ensuring adherence to recipes and quality standards., • Train, mentor, and develop team members to enhance their skills and performance., • Monitor inventory levels and assist with ordering supplies as needed to maintain operational efficiency., • Ensure compliance with health and safety regulations, maintaining cleanliness and organisation in the kitchen area., • Collaborate with management to plan menus that meet guest preferences while optimising cost efficiency., • Address guest inquiries and concerns promptly to ensure the highest level of satisfaction., • Assist in managing budgets, controlling costs, and implementing strategies for profitability. Skills: • Strong leadership abilities with experience in team management within a hospitality environment., • Proficient in bar operations, including cocktail preparation techniques and pre-batched drinks production processes., • Excellent communication skills for effective interaction with staff and guests alike., • Ability to work under pressure in a fast-paced environment while maintaining attention to detail., • Knowledge of health and safety regulations relevant to food handling and preparation., • A passion for hospitality with a commitment to delivering exceptional guest experiences., • Previous experience in a supervisory role within a high-end cocktail bar or members’ club setting is advantageous. This role is ideal for individuals who are enthusiastic about luxurious night-life and possess the drive to lead a team towards success in delivering outstanding food and beverage services.

Head Waiter/Waitress Fine Dining Restaurant Wednesday to Saturday Kings Cross The Megaro Collection is welcoming its newest addition, Voyage with Adam Simmonds. Our Scandinavian Fine Dining restaurant located in the heart of Kings Cross will open its doors in January 2025, extending an invitation to all patrons to explore the culinary prowess of our Chef Patron Adam Simmonds. We are seeking an experienced and enthusiastic team to join us on this new journey to excite and captivate with adventurous flavours and exceptional hospitality. With the desire to set our guests on a journey of culinary excellence inspired by the land, sea, and atmosphere, Voyage with Adam Simmonds embarks on a mission to provide light, airy and minimalistic plates with an ambiance that mirrors and enhances these sentiments. We aim to provide an open and welcoming environment for all guests to experience fresh and modern dishes. Recognised as one of the nation's top chefs, double Michelin star Chef Simmonds will create and adorn his plates with shapes and formations inspired by architecture, art, and nature. Imploring the skills acquired working under Raymond Blanc at Le Manoir aux Quat’Saisons as well as techniques developed at his first Michelin Star restaurant Ynshir Hall, Simmonds aims to honour traditional techniques and embrace avant-garde approaches to the culinary field at Voyage, where meticulous attention to detail is necessary to inspire. We are looking for an experienced Head Waiter/Waitress with minimum 4 years in high end operations to join Chef Adam Simmonds on this new adventure. The ideal Head Waiter/Waitress will: · Have minimum 1 years’ experience working in a Michelin Star or 4AA establishment · Be genuinely passionate about the hospitality industry and a real foodie · Be a hardworking individual with a ‘can do’ attitude · Have a good command of the English language both written and spoken · Have great organisational skills · Be able to commit the menu to memory · Have good interpersonal and communication skills · Convey the culinary journey to the guests The Head Waiter/Waitress will: · Work 4 days a week (Wednesday-Saturday) · Take orders, provide detailed menu knowledge, and make recommendations to enhance guest experience · Be a team player · Coordinate with kitchen staff for accurate and timely service · Monitor cleanliness, presentation, and readiness of all dining areas · Ensure compliance with health and safety regulation standards · Supervise their work during service to ensure all procedures and standards are respected · Uphold the highest of standards, ensuring that consistency is maintained at all times · Maintain a calm demeanour at all times and a professional approach to stressful situations · Guarantee the highest level of guest satisfaction · Follow company grooming standards · Maintain an immaculate presentation at all times If you are looking for a new environment where innovation and creativity are the primary goal, then join us on our new culinary journey at Voyage with Adam Simmonds.

HEAD WAITER/WAITRESS Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Head Waiter at Roe, you will play a key leadership role in delivering an exceptional dining experience, ensuring seamless service, and mentoring the front-of-house team. With a deep understanding of our menu, service standards, and guest expectations, you will lead by example to create a warm, professional, and memorable experience for every guest. Key responsibilities: • Oversee and support the front-of-house team to maintain outstanding service standards., • Provide warm, attentive, and knowledgeable service, ensuring guests feel valued., • Guide guests through the food and drink menus with expert recommendations and pairings., • Coordinate with the kitchen and bar teams to ensure smooth communication and timely service., • Maintain high levels of organization, cleanliness, and adherence to health and safety regulations., • Assist in training and mentoring junior team members, fostering a culture of excellence., • Handle guest inquiries, requests, and concerns with professionalism, ensuring swift resolution., • Support management with service operations, including opening and closing procedures. About you: • Proven experience as a Head Waiter or senior front-of-house role in a high-quality, fast-paced restaurant., • Passion for hospitality, food, sustainability, and delivering outstanding guest experiences., • Strong leadership, communication, and interpersonal skills., • Attention to detail, problem-solving ability, and the capacity to thrive under pressure., • A proactive, team-oriented attitude with a commitment to continuous improvement. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

As Guest Services Manager at our Four Points Flex by Sheraton - Euston, you will oversee all aspects of the guest service operations across both Front Office and Food & Beverage departments. This includes: managing check-ins, departures, handling guest enquiries and complaint resolution, ensuring a seamless breakfast service, coordinating with other departments, to lead the Guest Service Assistants team and consistently provide exceptional customer service throughout the guest stay. Work to the required Four Points Flex brand standards and achieving the guest feedback scores as set by Marriott.

About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Senior Bartender Job Requirements and Responsibilities: Stock count and ordering. Provides a pleasant drinking experience to customers. Serves drinks while maintaining a clean and sanitary bar area. Attends to the detail and presentation of each order. Prepares and maintains ingredients by following recipes. Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items. Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries. Contributes to daily, holiday, and theme drink menus in collaboration with supervisor. Ensures smooth operation of bar services during absence of supervisor. Completes cleaning according to daily and weekly. Assists with orienting new employees to their work area. Listens to customer complaints and suggestions and resolves complaints. Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area. Bartender Qualifications/Skills: Demonstrated knowledge of and skill in ability to safely and effectively operate standard beverage service equipment Adaptability Decision-making Customer service Oral communication Planning, problem solving, and teamwork Self-motivated High energy Level Multi-tasking Minimum two (2) years of bar or restaurant experience to include drink preparation

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN SOHO As we expand locally and globally, we’re excited to announce our newest venue in Soho, our most thrilling location yet! This is your opportunity to help shape the future of Clays in the UK’s most vibrant city. We're bringing the energy, excitement, and signature Clays experience to Soho, and we need passionate individuals to join us on this exciting journey. Careers at Clays are loaded with possibilities. We’re dedicated to not only growing our brand but also investing in the growth of our team. From top-notch training through Clayers Academy, to ample opportunities for personal development, we offer a vibrant workplace where independent thinkers come together to craft unforgettable experiences for our guests. We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Executive Assistant to the CEO Location: Actoss different sites - 23 Fleet Street, London EC4Y 1AA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support:, 2. - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements., 3. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO., 4. - Prepare meeting agendas, reports, presentations, and correspondence as needed., 5. Meeting Coordination:, 6. - Organize, attend, and take minutes during executive meetings., 7. - Coordinate board meetings and prepare necessary materials., 8. - Ensure follow-up on action items from meetings., 9. Communication Liaison:, 10. - Serve as the primary point of contact between the CEO, internal teams, and external partners., 11. - Handle confidential information with discretion and professionalism., 12. - Draft and edit communications for the CEO, including internal memos and external business correspondence., 13. Project Management:, 14. - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams., 15. - Track project timelines and progress, ensuring that deadlines are met., 16. Travel and Event Coordination:, 17. - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics., 18. - Organize corporate events, conferences, and off-site activities for the CEO., 19. Office and Executive Operations:, 20. - Develop and implement administrative systems and procedures to enhance office efficiency., 21. - Prepare expense reports and manage budgets for the executive office., 22. - Handle personal tasks for the CEO as required. Qualifications: • Education: Bachelor's degree in Business management, Communications, or a related field preferred., • Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting., • Skills:, • - Strong organizational skills with the ability to manage multiple tasks and priorities., • - Excellent verbal and written communication skills., • - High level of attention to detail and accuracy., • - Ability to handle sensitive and confidential information with discretion., • - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools., • - Strong problem-solving skills and proactive attitude. Attributes: • Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment., • Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision., • Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? • Be a part of an innovative and growing business., • Work directly with visionary leaders in a dynamic environment., • Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this

SMY Associates LTD is looking for a professional and friendly Office Administrator to join our UK office. Responsibilities: • Greet and coordinate with office visitors, • Manage client interactions and inquiries, • Provide general administrative support to ensure smooth daily operations, • Maintain office records and assist with scheduling Requirements: • Excellent communication skills, • Presentable and professional personality, • Ability to handle clients gracefully and efficiently, • Previous office administration experience preferred but not essential What We Offer: • Supportive and professional work environment, • Opportunities for career development

Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.

Job Description: Taking an active role in the ongoing development of operational ability in Cell & Gene Therapy logistics, to ensure the highest levels of customer service, commerciality, quality & satisfaction. Reporting to the Cell & Gene Operations Lead, this person will be responsible for successfully supporting the Cell & Gene Operations Team. Main Duties and Responsibilities: 1. Responsible for successfully supporting the Cell and Gene team with daily operations and liaise with the Control Tower Coordinators as it relates to cell and gene shipments., 2. Utilize technology to provide enhanced monitoring, management and control of shipments as required, 3. Collaborate with LSPs, Branches and Depots to arrange and coordinate shipment solutions, 4. Preparation, Placement, control and arrangement of appropriate packaging (Controlled temperature shippers & LN2 Dry shippers), equipment (GPS tracking devices, Temperature monitors) and trained operatives are according to Cell & Gene project specifications-COPs or SOPs., 5. Coordinating and Dispatching drivers for collections and deliveries ensuring that they are on time, and they adhere to the clients’ expectations regarding documentation – GDP requirements., 6. Work with the regulatory team to ensure trade compliance for all Import and Export shipments, 7. Book shipments with Airlines (Create MAWB) and Integrator to ensure best routing solution for all Cell & Gene shipments, 8. Ensure proper handling and storage of all Cell & Gene shipments with Airlines and Ground handling facilities, 9. Label and prepare shipments for Export (some heavy lifting may be required) and ensure that a driver is dispatched to meet the airline cut-off time for international shipments., 10. Ensure Marken’s Maestro system performance compliance with all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Cell & Gene shipments, 11. Send pre-alerts to for all Cell & Gene shipments with Marken branches and local service providers and ensuring communication to confirm receipt of the pre-alert and shipment instructions., 12. Pre- and Post-flight shipment check and communicate with airlines and handling agents in case of delays or off-loads., 13. Escalate any issues or delays to the Cell & Gene Management Team. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Location: Harrow, London (UK) Reports to: CEO / Company Director Salary: Competitive, based on experience About Us We are a fast-growing health check medical company dedicated to providing high-quality preventative health assessments and wellness services. Our mission is to empower individuals to take charge of their health through accessible, reliable, and comprehensive check-ups. To support our continued growth, we are seeking an experienced and dynamic HR Manager to lead our people function. Role Overview The HR Manager will play a key role in shaping our workplace culture, ensuring compliance with employment law, and building a supportive environment where our people can thrive. This individual will oversee all HR operations, from recruitment and onboarding to performance management, training, and employee wellbeing. Key Responsibilities Strategic HR Leadership Develop and implement HR strategies aligned with company objectives. Act as a trusted advisor to the leadership team on workforce planning and organisational development. Talent Acquisition & Retention Manage the full recruitment lifecycle, ensuring the attraction of top medical and non-medical talent. Build strong employer branding to position us as an employer of choice in the healthcare sector. Lead initiatives to improve employee retention and engagement. Employee Relations & Compliance Ensure compliance with UK employment laws and healthcare regulatory standards. Handle employee relations matters with professionalism and fairness. Develop and maintain HR policies, contracts, and procedures. Performance & Development Oversee performance appraisal processes and support managers in driving high performance. Identify training needs and coordinate professional development programmes. Foster a culture of continuous learning and career progression. Employee Wellbeing & Culture Champion staff wellbeing initiatives to support mental, emotional, and physical health. Build and maintain a positive workplace culture that reflects our company values. HR Operations & Systems Manage HR records, data, and reporting with accuracy and confidentiality. Implement HR software and systems to streamline processes. Lead on payroll, benefits, and compensation structure in collaboration with finance. Requirements Proven experience as an HR Manager or Senior HR Generalist, preferably within healthcare, medical services, or a similar regulated sector. Strong knowledge of UK employment law, HR best practices, and compliance frameworks. Excellent interpersonal, communication, and conflict resolution skills. Ability to build trust at all levels of the organisation and influence senior leadership. Strong organisational skills and attention to detail. Degree desirable. Passion for people, wellbeing, and building a thriving workplace.

We are an established electrical company seeking a reliable and organized Office Administrator to join our team. The role involves handling day-to-day office tasks, supporting management, and ensuring smooth operations. Responsibilities: Manage phone calls, emails, and customer inquiries Schedule appointments and coordinate with electricians Maintain records, invoices, and office documentation Assist with payroll, quotations, and basic bookkeeping Provide general administrative support to the team Requirements: Previous experience in office/admin work preferred Strong organizational and communication skills Basic knowledge of MS Office (Word, Excel, Outlook) Ability to multitask and work independently Attention to detail and customer service mindset Benefits: Friendly and supportive work environment Competitive salary (depending on experience) Opportunity to grow within the company

Company Description GETODAY GLOBAL LIMITED is an international eCommerce and trade company headquartered in London, United Kingdom. Specializing in the sale of fashion and technology products, the company operates Getoday for the Indian market and Getodayuk for the UK, Europe, and Canada markets. The company focuses on affordability, quality, and timely delivery, serving diverse consumer needs both locally and globally. With a strong foundation in international trade, the company is well-positioned to bridge markets by bringing Asian craftsmanship to the UK and exporting European innovation to Asia. Role Description This is a part-time role for an Ecommerce Assistant based in Greater London. The Ecommerce Assistant will be responsible for supporting daily operations including customer service, processing sales and invoices, and enhancing customer experiences. The role involves coordinating with various teams to ensure smooth order processing and delivery. Key Responsibilities: Create and manage product listings on TikTok Shop, Amazon Seller Central, Shopify, Etsy, and eBay. Monitor orders and ensure timely packing and fulfilment. Process returns and manage customer complaints professionally. Conduct trend and product analysis to identify high-demand items. Collaborate with the team to improve sales performance. Maintain high standards of accuracy and attention to detail in all tasks. Requirements: Strong communication skills (written and verbal). Experience with e-commerce platforms (TikTok Shop, Amazon, Shopify, Etsy, eBay). Product analysis and trend-spotting abilities. Ability to work independently and as part of a team. Basic knowledge of order fulfilment and return handling processes. Problem-solving mindset with a customer-first approach. Inventory management skills Experience in using AI tools ChatGPT, Canva, Adobe is poster making will be a plus. Marketing skill and logistics management skills is a plus. Benefits: Opportunities for growth within the company Friendly, collaborative work environment Company Pension Pay rate £12.50 Part Time 16-20 Hours/Week Location IG1 1BF Balfour Business Park

Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times To answer all telephone calls in a polite and professional manner Table bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Bars, dining rooms and function rooms are prepared, maintained and cleared Assistance is given in the maintenance of food displays Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Dining areas are prepared according to the requirements of business Food is served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times

As an office manager you will oversees the smooth operation of an office environment, managing administrative procedures, coordinating staff, and ensuring a productive and safe workplace. They are responsible for a wide range of tasks, from managing office supplies and facilities to supervising staff and implementing office policies. Here's a more detailed breakdown of common office manager duties and responsibilities: General Office Administration: Organizing and coordinating office operations: This includes setting up and maintaining office procedures, streamlining administrative tasks, and ensuring efficient workflow. Managing office supplies and equipment: This involves ordering supplies, maintaining inventory, and ensuring all equipment is in good working order. Handling correspondence and communications: This includes managing phone calls, emails, and other forms of communication, both internally and externally. Managing office budgets and expenses: This involves tracking expenditures, preparing reports, and ensuring the office operates within budget. Maintaining office facilities: This includes overseeing the maintenance and upkeep of the office space and equipment, ensuring a safe and comfortable working environment. Implementing and maintaining office policies and procedures: This ensures consistency and clarity in how the office operates. Staff Management: Supervising and training staff: This includes delegating tasks, providing guidance, and evaluating staff performance. Assisting with onboarding new employees: This involves ensuring new hires have the necessary resources and support to be successful. Managing employee schedules and time off requests: This ensures adequate staffing and minimizes disruptions to workflow. Other Key Responsibilities: Organizing meetings and events: This includes scheduling, preparing materials, and coordinating logistics. Greeting visitors and providing customer support: This involves creating a positive first impression and ensuring visitors are well-attended to. Managing vendor relationships: This includes negotiating contracts, managing invoices, and ensuring timely payments. Ensuring compliance with health and safety regulations: This includes implementing and maintaining safety procedures, conducting risk assessments, and ensuring a safe working environment. Developing and implementing office procedures: This may involve creating new systems for record-keeping, communication, or other administrative tasks. Preparing reports and presentations: This involves compiling information, analyzing data, and presenting findings to senior management. Supporting HR and finance functions: This may include assisting with payroll, employee records, and other administrative tasks. Skills and Qualifications: Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to multitask and prioritize effectively. Experience in staff supervision and training. Knowledge of office management procedures and best practices. Strong problem-solving and decision-making skills. Ability to work independently and as part of a team. Essential: You must have a degree in management or equivalent. You must have 3-5 years experience of management or administrative. you must enjoy the ability to negotiate in regard to frame agreements, sourcing contracts for the company business. You should have a dynamic and persuasive personality.

As F&B Venue Manager in UBA you are responsible for supporting the Head of F&B by achieving objectives in regard to stock control, stock management, and high customer service, all whilst maintaining the high standards that Uba expects and instilling Uba Family Values. You will deliver an exceptional work as part of the management team to run the business and drive it forward. You will also oversee the smooth delivery of the breakfast service, including buffet presentation, guest interactions, and the welcoming experience, ensuring the morning operation reflects the same high standards as the rest of the day. KEY RESPONSIBILITIES Successful maintenance of the restaurant and bar on a day-to-day basis to ensure that the venue operates in full compliance with Health and Safety law, the Weights and Measures Act, and all legal requirements for Food Hygiene. Oversight and delivery of the breakfast,lunch and dinner service, including buffet setup, replenishment, guest engagement, and team coordination to ensure a warm and efficient start to the guest experience. Development and implementation of restaurant and bar service standards across all dayparts. Lead, inspire, and motivate the team to achieve agreed goals and objectives, promoting a positive working environment. Ensure consistency of the product throughout Uba. Supervise service, ensuring presentation of drinks and food is to the correct standard. Carry out the smooth and efficient running of the service across breakfast, lunch, and dinner as appropriate. Help with menu development, including adapting offerings tailored to different occasions or time periods (e.g., themed breakfast menus or morning events). Stock management whilst maintaining the COS, aiming to beat the budget set. Manage ordering and stock control, ensuring all waste is recorded and reported. Maintain full knowledge of the entire menu, including breakfast items, and be able to give detailed descriptions of food and beverage offerings. Escalate maintenance issues to the relevant parties as required. Maintain and proactively manage resourcing requirements that the venue needs for the smooth running of service, including early morning shifts. Ensure the selection process for applicants is compliant with company procedures. Manage onboarding, training, and integration of new starters, including breakfast service team members. Manage the close, ensuring the venue is shut properly, including filling out all necessary paperwork and completing the closing checklist.

Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries Managing salon emails ,Taking payments, issuing receipts, and managing the till Ensuring the front-of-house and reception area are always clean, tidy, and inviting Supporting stylists and management with day-to-day tasks Keeping track of retail stock at the front desk and assisting with product sales Helping coordinate a smooth and professional flow of daily operations What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon, spa, or hospitality setting is ideal but not essential) A genuine passion for delivering excellent customer service Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation Ability to multitask, stay calm under pressure, and manage time effectively Tech-savvy and comfortable using booking or POS systems (training provided) A team player who’s willing to go the extra mile for clients and colleagues

Studio Manager Role – Job Description Location: Bushey/Watford, London Hours: 5 days a week (Wednesday – Sunday) Salary: Competitive, based on experience About us Circular Threads is the UK’s first curated marketplace for preloved South Asian fashion, dedicated to promoting sustainability and community within the fashion industry. We are looking for a motivated and organised Studio Manager to oversee our studio operations and lead customer appointments. Role Overview The Studio Manager will be responsible for managing day to day operations of our studio including inventory management, customer appointments, seller management and event preparation. This role is crucial in ensuring the studio and inventory is managed smoothly while maintaining excellent customer service across the business. Key Responsibilities The Studio Manager role will lead all aspects of the studio and will have responsibilities (including but not exclusive to): Customer Management & Sales: • Managing our WhatsApp business / customer support management, • Stock Management: Responsible for using the valuations calculator, approving and rejecting items based on popularity, previous sales history and availability, • Appointment coordination: Lead appointments with potential buyers, ensuring a welcoming and informative experience, in-depth knowledge of outfits is required, • Taking appointments & facilitating sales, • Improving shopping experience through customer feedback and service enhancement Seller Management: • Manage seller forms (Standard / VIP applications and processing), • Managing issues with sellers (e.g. faulty items, disputes, quality concerns), • Manage VIP 8 week process – measurements/drop offs/returns/collections, • Manage boutique partnerships (communication, spreadsheets, pricing, 8-week cycle), • Input into tech team for automating seller form processes Inventory & Database Management: • Manage Airtable and Shopify uploads of new items, • VIP management: Manage incoming and outgoing VIP items by checking quality, authenticity, log, tag and display items in the studio, • Database Management: Maintain and update item status on the main database (Airtable), ensure automated emails are sent to customers, • Stock management (controlling levels and using waitlist functionality), • Inventory management: Oversee studio inventory, merchandise outfits and stock including jewellery and handbag displays, ensure all items are well-organised and displayed effectively Photography & Content: • Photography: Organise and oversee the photography of VIP outfits, • Photographing items with no existing photos, • Social Media: Work alongside content creator to use time in the studio to capture outfits, clips for reels, clients trying outfits in appointments, any new stock and re-promoting existing stock Shipping & Logistics: • Packaging and shipping items using DHL system, • Manage DHL account and shipping operations, • Shipping and returns: Manage the process for items held at the studio, • Managing studio stock – labels, bags, totes, hangers etc., • Studio Operations:, • Merchandising, organising studio space for optimal customer experience, • Event preparation: Prepare and merchandise outfits for events and organise outfits post-event. This also includes stock management for loans / rentals, • Manage Calendly – update schedules if studio is closed or unavailable Technical & Administrative: • Solving tech issues across WhatsApp Business/Seller Forms/Airtable/Shopify, • Reporting: Monitor studio performance and provide feedback on operations, customer experience and inventory to the team, • Tracking KPIs across Sellers/Buyers/Studio performance metrics Events Management of the calendar and scheduling for any events being hosted and provide support and guidance during the events. Key Skills • Previous experience in retail management is not necessary but preferred, • Strong organisational skills with a key attention to detail, • Friendly and approachable to be able to engage with customers and team members, • Sales-oriented with customer service focus, • Comfortable with using technology for inventory management including Airtable, Shopify, WhatsApp Business and DHL systems, • Familiarity with South Asian outfits and cultural fashion, • Interested in fashion and sustainability, • Willingness to adapt to changing needs and expectations of the business and expand the studio’s operations as demand grows, • Enjoys the dynamic and flexible nature of working in a face paced environment, • Problem-solving skills for technical and operational challenges, • Excellent communication skills for managing seller and buyer relationships

Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter

We’re Hiring: Head Receptionist 📍 Aviary Rooftop Aviary Rooftop is looking for a Head Receptionist to join our dynamic front-of-house team. If you’re a confident, customer-focused professional with strong leadership skills and a passion for hospitality, we’d love to hear from you! About the Role: As Head Receptionist, you will be the first point of contact for guests, overseeing a team of receptionists and ensuring a seamless guest experience from arrival to departure. Key Responsibilities: Manage daily reception operations Lead and train reception staff Handle bookings and guest inquiries Coordinate with FOH and management teams Ensure excellent customer service at all times What We’re Looking For: Previous experience in a reception or front-of-house supervisor role (hospitality preferred) Strong communication and organizational skills A professional and welcoming demeanor Ability to thrive in a fast-paced environment Flexible availability, including weekends and evenings What We Offer: Competitive pay A supportive, energetic team Opportunities for growth within a premium hospitality venue Ready to lead from the front? Apply now by sending your resume

We are looking for a Restaurant Manager The Role: As the Restaurant Manager, you will be responsible for overseeing all aspects of the restaurant's operations, ensuring smooth day-to-day running and a consistently high level of guest satisfaction. This hands-on leadership role requires a proactive approach and the ability to inspire and motivate a dedicated team. Key Responsibilities: Managing and mentoring the front-of-house and kitchen teams, including recruitment, training, and performance evaluations. Developing and implementing strategies to enhance customer satisfaction and build lasting guest relationships. Coordinating staff scheduling and rotas to optimise efficiency and ensure adequate coverage during peak periods. Overseeing inventory management, ordering supplies, and working with suppliers to maintain quality and cost-effectiveness. Ensuring strict adherence to food safety, hygiene, and licensing regulations, maintaining a safe and clean environment for both staff and guests. Planning and coordinating menu development alongside the Head Chef, considering seasonal ingredients and customer preferences. Analysing sales data and financial performance, identifying areas for improvement and implementing strategies to boost profitability. Handling customer enquiries and resolving complaints with a professional and empathetic approach. Collaborating with the marketing team to develop and execute promotional initiatives that align with the restaurant's brand identity. What is being looked for: Proven experience in a supervisory or management role within a high-volume restaurant or similar hospitality environment. Strong leadership skills with the ability to motivate, inspire, and develop a diverse team. Exceptional interpersonal and communication skills, both written and verbal, for effective interaction with staff, guests, and suppliers. Excellent organisational and time management abilities to manage multiple priorities in a fast-paced environment. A comprehensive understanding of restaurant operations, including food and beverage knowledge, inventory management, and financial control. Proficiency in restaurant management software and POS systems. Knowledge of food safety standards and regulations. A passion for hospitality and a commitment to delivering outstanding customer experiences. Flexibility to work evenings, weekends, and holidays as required. Benefits of Working with Us: Competitive salary. Opportunities for career progression and professional development within our growing hospitality group. A fun and dynamic work environment with a supportive team. Staff discounts on food and beverages. Complimentary meals on shift. Salary Offered £29,000 + The team looks forward to receiving your application!