Host / Hostess - ETM Group

We're looking for a Waiter Waitress to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Waiter Waitress! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC PERKS: Flexible working hours available Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprenticeship schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program Group wide Learning and Development opportunities WHAT YOU'LL NEED Waiter Waitress experience in a similar high-end venue Good level of English and comfortable with guest interaction WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. If you are interested in being our new Waiter Waitress please click apply!

We're looking for a Waiter Waitress to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Waiter Waitress! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC PERKS: Flexible working hours available Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprenticeship schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program Group wide Learning and Development opportunities WHAT YOU'LL NEED Waiter Waitress experience in a similar high-end venue Good level of English and comfortable with guest interaction WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. If you are interested in being our new Waiter Waitress please click apply!

We're looking for a Waiter Waitress to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Waiter Waitress! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC PERKS: Flexible working hours available Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprenticeship schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program Group wide Learning and Development opportunities WHAT YOU'LL NEED Waiter Waitress experience in a similar high-end venue Good level of English and comfortable with guest interaction WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. If you are interested in being our new Waiter Waitress please click apply!

Your Role: We are currently looking for an experienced Door Host-Hostess to join our SUSHISAMBA family. The Door Host-Hostess are the first and last point of contact our guests face when visiting our venues, this role requires someone who is incredibly dynamic, and leaves a great first and last impression on each and every one of our guests. You will need to be vigilant at all times and highly organised during our very busy periods in directing our guests to the right restaurant/bar locations, informing the relevant restaurant host on who is arriving, and ensuring the operation runs smoothly. Your Rewards: As a Door Host-Hostess, we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants, • 28 day’s holiday allowance, • Complimentary breakfast and dinner during shifts, • 'Refer-a-friend’ cash incentive scheme, • Employee of the Month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements: As a Door Host-Hostess, we would love you to have: • Experience working in a fast-paced environment, • Previous experience in guest services, reception and concierge is advantageous, • Availability to work 5 days a week between (Monday - Sunday), • Good communication skills and passion for the hospitality industry, • A professional appearance, as you are the first impression of the restaurant, • Ability to multi-task and follow directions, • Flexibility in scheduling is strongly preferred, • Activating everything that you do with passion Your Restaurant: SUSHISAMBA 110 Bishopsgate - EC2N 4AY

We have an exciting opportunity for a motivated Host/Hostess to join our passionate team at the newly opened Osteria Angelina. Our restaurant is committed to delivering excellence in both cuisine and service. We take pride in our dedication to providing guests with a memorable and enjoyable dining experience Who You Are: Excellent command of written and spoken English. Customer-focused, viewing every complaint as an opportunity to enhance the guest experience. Thrive in a high-paced environment, ensuring each guest feels special under all circumstances. Mature, patient, and confident with a friendly yet professional communication style. Seven rooms experience preferred.

We are currently seeking a meticulous and customer-focused Cloakroom Attendant to join our dynamic team. As a Cloakroom Attendant, you will play a vital role in ensuring the comfort and convenience of our guests by providing a secure and efficient cloakroom service. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be an integral part of the experience in our restaurant. Key Responsibilities: • Greet and assist guests with the check-in and retrieval of personal belongings., • Maintain a secure and organized cloakroom area., • Provide courteous and efficient service to guests, addressing inquiries and special requests., • Collaborate with other staff members to ensure a seamless guest experience., • Keep the cloakroom area clean and well-maintained., • Uphold the highest standards of service and guest satisfaction. Requirements: • Previous experience as a cloakroom attendant or in a customer service role is advantageous but not required., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Positive and friendly demeanour. Benefits: • Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group, • Unrivalled opportunities for progression across the Group, • 28 days holiday, increasing with length of service up to 5 extra days, • Recommend a friend scheme with great bonuses per individual referral, • Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more, • Reward programmes, long service awards, and staff recognition and incentives

We’re looking for a full time a Senior Receptionist to join The Ivy Collection. Working closely with the front of house of all reception team ensuring all functions are carried out in accordance with agreed procedures, protocols and time scales. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Receptionist / Senior Receptionist in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style. A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service. Ability to work effectively as part of a team and work on your own initiative. What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job. Meals from our menu and discount in all our restaurants. Lots of benefits including your uniform, childcare vouchers, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets. A salary you’ll be hard pressed to beat.

We’re looking for a full time Receptionist to join The Ivy Collection. Working closely with the front of house team to make sure high standards are maintained. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Receptionist in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style. A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service. Ability to work effectively as part of a team and work on your own initiative. What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job Meals from our menu and discount in all our restaurants Lots of benefits including your uniform, childcare vouchers, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets A salary you’ll be hard pressed to beat

About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Schedule: • Tuesday – Friday: 11:00 – 21:00 (1-hour break) — Host & Admin, • Saturday: 11:00 – 21:00 (1-hour break) — Host only Role Overview We are looking for a confident, organised, and hospitality-experienced Host/Admin to join the team at Chez Antoinette Victoria. This role is essential in ensuring smooth daily operations, excellent guest experience, and efficient reservation and seating management. The successful candidate will be the primary point of contact for reservations, guest enquiries, and front-of-house coordination, working closely with the team to maintain high service standards. Key Responsibilities Reservations & Systems • Manage SevenRooms and OpenTable on a daily basis, including:, • Settings, experiences, and offers, • Booking updates and availability control, • Organise table seating and manage the floor plan, • Assign tables and plan shifts in advance, • Handle group bookings up to 30 guests, • Work alongside our Events Manager for events of 30+ guests Guest Experience • Welcome and greet guests professionally, • Answer phone enquiries in a clear and friendly manner, • Manage email enquiries efficiently and promptly, • Be responsible for guest reviews and follow-up where needed Operations & Administration • Prepare and place table cards as required, • Ensure menus and outdoor boards are updated, • Support front-of-house organisation and coordination, • Maintain high standards of presentation and service What we are looking for The ideal candidate will have: • Background in hospitality, • Experience with reservation systems (SevenRooms/OpenTable preferred), • Strong organisational skills, • Excellent communication skills, • Confident and mature demeanour, • Ability to multitask in a fast-paced environment, • Professional and welcoming attitude If you are passionate about hospitality and enjoy being the key link between guests and the restaurant team, we would love to hear from you.

Job Title: Hostess Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: Full-Time/Part-Time About Us: Exciting new bar and lounge! September opening! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 21 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • ⁠COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: 15th August 2024 Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.

The Pachamama family is proudly delivering an exceptional guest experience at the venues in central London. As an experienced Host / Hostess,we count on your skills to thrive in our dynamic restaurant environment. Responsibilities: • Answer customer questions about the menu, restaurant, and policies, • Handle customer concerns and notify management when needed, • Assist guests with special requests (highchairs, accessibility seating, etc.), • Warmly greet guests as they arrive, • Manage the seating chart and guide guests to their tables For the Host / Hostess role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday, ensuring a balanced professional and personal life., • Opportunities for career development, regular appraisals to discuss progress and perspectives. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly -- on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. If this sounds of interest to you, please apply. Join the family and grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting as we are planning great openings in the nearest future.