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Work Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Membership Assistant to join our growing team. Someone who is outgoing, fun-loving and sociable, yet organised and efficient. Someone that can be the glue to keep our community together and to help make Work Life a place where our members love to work, giving them everything they need to run their businesses smoothly. This role will be the voice of Work Life in our spaces. Build relationships with our community. Help create awesome content and input into our future strategy as we grow. We are looking for full-time team members in our locations across London. Your day to day Role KPIS Net Promoter Score Space Audit- ensuring exceptional operational standards in our buildings Enabling member connections Create an amazing experience for our members, guests and partners - Ensure the space runs smoothly and is fully operational - Answering general phone & member enquiries - Monitor supplies, including office materials, cleaning equipment and member supplies - Assist the Membership Manager with events, from concept development, communication to hosting events Create a collaborative community - internally and externally - Build connections for our members through events, introductions and networking - Develop Work Life’s presence with the wider creative community in London: we want you to be an ambassador for what we do and what we believe in! Assist with membership management - Supporting the achievement of team targets for member retention and acquisition by identifying opportunities in day-to-day contact with members or enquirers - Handling relevant data processing and administration - Supporting the administration and organisation of member events, meeting room & event space bookings - Work directly with management on any issues to ensure the highest level of member experience and satisfaction Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability via onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events About you - You're a driven, passionate and, most importantly, outgoing person - You'll have excellent communication skills and enjoy being around people - this is a social role - You'll have a positive attitude, be detail and customer-oriented with good multitasking and organisational ability - You'll have demonstrated customer service experience and proven ability to add value to your customers is a big plus Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave
Are you ready to be part of something truly special? Rossella, nestled in the heart of Kentish Town, has earned its place among the top 10 Italian restaurants in London on OpenTable and consistently ranked within the top 200 restaurants in London on TripAdvisor, Rossella is renowned for its authentic Italian cuisine and family style dining experience. We are currently seeking a dedicated and dynamic individual to join our team as an Office Administrator. This is an exciting opportunity to play a pivotal role in the operations of our restaurant. As an Office Administrator at Rossella, you will be responsible for ensuring the smooth and efficient functioning of our administrative processes, contributing to the overall success and excellence of our establishment and our virtual brands. The ideal candidate will be highly organised, with the ability to juggle multiple tasks and prioritise effectively. Attention to detail and punctuality is paramount in ensuring accuracy and precision in all administrative tasks. Proficiency with computers and office software is essential for this role. Experience with industry-specific software and systems is highly desirable. We are seeking individuals who are deeply passionate about the hospitality industry and have a proven track record of excellence. You should possess a minimum of 2 years’ experience in hospitality in a supervisory or managerial capacity. Your key responsibilities and skills will be: ● Responsible of set up and maintenance of all the main systems (Lightspeed, OpenTable, Deliverect, Sunday). ● Basic understanding of office software. ● Administer daily front office operations. ● Have a passion for customer service. ● Handle customer’s complaints alongside management. ● Sort incoming and outcoming email. What’s in it for you: ● Flexible schedule over 20H a week. ● Closed Sundays. ● Closed from Christmas till the New Year. ● Paid holiday inclusive of bank holidays. ● Constant training available, with great opportunity to master new skills & move up in the Company. ● Mentoring opportunities. ● 6 monthly team building/ well-being activities. ● Free food and drinks when working from our restaurant menus. ● 50% Discount for all employees and friends when dining in our restaurant up. ● Book your birthday off - guaranteed. ● £13.00 to £14.00 per hour (paid overtime). ● Paid every 2 weeks. ● Recommend a friend scheme with great bonuses per individual referral. All interested candidates must submit their full CV and cover letter through the job ad. Please note that the starting date will be the 13th of May.
Position Overview: The Administrative Assistant will provide administrative support to ensure efficient operation of the office. The role encompasses a variety of tasks including managing phones, emails, and schedules, organising files, and assisting in daily office needs. The ideal candidate will be well-organised, proactive, and possess excellent communication skills. Key Responsibilities: Manage Correspondence: Handle incoming calls, emails, and other communications, redirecting them when appropriate and responding to inquiries. Calendar Management: Schedule appointments and meetings, maintain calendars, and remind team members of upcoming events or deadlines. File Organisation: Maintain and organise physical and electronic files, ensuring easy access and retrieval of information. Data Entry: Input, update, and maintain data in various databases and systems accurately and efficiently. Meeting Coordination: Assist in the preparation of meetings, including setting up conference rooms, preparing materials, and taking minutes when necessary. Travel Arrangements: Coordinate travel arrangements for staff members, including booking flights, accommodations, and transportation. Administrative Support: Provide general administrative support, such as drafting documents, preparing reports, and organising office events or functions. Qualifications: - Proven experience as an administrative assistant or in a relevant administrative role. - Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other office software. - Strong organizational and time management skills, with the ability to prioritize tasks effectively. - Excellent verbal and written communication skills. - Attention to detail and problem-solving abilities. - Ability to work independently and as part of a team in a fast-paced environment. Education and Experience: - High school diploma or equivalent; additional qualification as an administrative assistant or secretary is a plus. - Prior experience in administrative roles or office management preferred. - Standard office hours with occasional overtime as required. we are an equal opportunity employer and values diversity in the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
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At Frank Finn Plumbing, we are seeking a proactive full time Administrator to join our small established business based in Teddington. Job Overview The Office Administrator(s) are the first line customer support for all incoming communication with the main task of answering the telephones, checking the voicemails and checking the main mailboxes. They will ensure that customer calls/queries are dealt with in a timely manner, booking jobs, sourcing and ordering parts etc, and where necessary passing to colleagues for response. They are also the main contact for all site related jobs; managing the entire lifecycle, liaising with the building contractors from start to finish, creating quotes, converting to jobs, ordering parts, assigning engineers and issuing invoices. Weekly follow ups should also be carried out with customers regarding outstanding invoices and request reviews. Working collaboratively with the other Administrators, they will maintain the day to day side of the business, ensuring handovers are completed as appropriate each day. It is the responsibility of the entire Office Team to ensure all policies and procedures are adhered to, to ensure the smooth running of the office and in the interest of continuous development, make recommendations to the Managing Director where further improvements can be made. Responsibilities - Be the first line contact for all jobs via all communication channels, ensuring responses are processed in a timely manner - Manage the entire lifecycle of site jobs including creating/agreeing quotes, converting to jobs, following up/rescheduling appointments, raising invoices at the appropriate stages, ordering parts and tracking deliveries, raising extras as appropriate and once complete, issue all relevant paperwork such as gas safety certificate, boiler registration etc - Take the lead on all incoming calls, dealing with them as appropriate or passing them on to colleagues when necessary. Ensure follow up is taken in a timely manner to deliver the highest levels of customer service - Routinely check the voicemails, taking the necessary action and follow up - Review and action emails in the main mailbox. Follow up on the emails as per the procedure in place and once complete, mark as such and move into the corresponding folder. - Progress jobs, source and order parts, liaise with the customer and engineer, while ensuring appropriate return date when necessary - Maintain communication with the site supervisors - Maintain records in SimPro for progress, return visits, billing, providing detailed notes on customer calls/emails/concerns and contacts, especially if tenants are in the property - Ensure that customers are set up as recurring in SimPro following Vaillant service reminders - Manage engineer diaries, moving appointments around if requested and updating the engineers as necessary - Ensure purchase orders are raised, tracked, and receipted, using the accounts mailbox to track quotes, invoices and statements, which provide the necessary detail to keep records up to date and current - Ensure that all invoices are sent to the 'hub’ where appropriate, with job number and customer name. All engineer receipts or other invoices indicate what they are for and possible allocation - Provide office support and cover for colleagues when they are out of the office - Escalate queries/issues as appropriate - Carry out any other adhoc duties as required by the MD
Nutrition Kitchen Ltd - Community Kitchen Manager Location: East Ham, London (Occasional travel across Newham borough) Contract Type: Full-time position Salary: Competitive, commensurate with experience About Us: Nutrition Kitchen Ltd is dedicated to improving community health and well-being through innovative cooking and nutrition programmes. We work closely with local authorities and health organisations to deliver impactful services that empower individuals to lead healthier lives. Our community kitchen serves as a hub for these initiatives, providing a space for education, engagement, and culinary exploration. Unlock Your Potential: We are seeking a proactive and versatile individual to join our team as a Community Kitchen Manager. This role combines administrative responsibilities with kitchen management duties, requiring a blend of organisational prowess, customer service skills, confidence, and a hands-on approach to maintaining our facility. Responsibilities: Oversee day-to-day operations of the community kitchen, ensuring cleanliness, safety, and compliance with hygiene standards. Proactively manage kitchen inventory, conducting regular stock checks and ensuring all supplies are up to date and available for use. Maintain detailed records of kitchen activities, including inventory, equipment maintenance, and programme attendance. Serve as a point of contact for community members, providing information about our programmes, scheduling appointments, and assisting with programme bookings. Utilise computer skills to manage documents and data, including proficiency in Microsoft Excel, Word, and PowerPoint, and performing data entry tasks. Actively recruit participants for our programmes through community outreach efforts, demonstrating confidence and enthusiasm in engaging with the public. Collaborate with programme coordinators to support the planning and execution of cooking classes and events. Requirements: Previous experience in kitchen management or administration preferred, but not required. Strong organisational skills and attention to detail, with the ability to multitask and prioritise responsibilities effectively. Excellent communication and interpersonal skills, with a friendly and approachable demeanour. Confidence in engaging with the public and promoting our programmes effectively. Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and ability to learn new software systems as needed. Demonstrated initiative and a "can-do" attitude, with the flexibility to adapt to changing priorities and environments. Ability to work independently and collaboratively as part of a team, contributing to a positive and supportive work environment. Job Type: Zero hours contract Pay: From £12.00 per hour Expected hours: No less than 8 per week Benefits: Free flu jabs On-site gym On-site parking Schedule: Monday to Friday Education: Certificate of Higher Education (preferred) Experience: Administrative experience: 1 year (preferred) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person Application deadline: 19/01/2024
Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024
A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place. Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands. You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business. Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales. We need you to be passionate about what we do, who we are and want to be part of this growing global brand. Overall Responsibility · Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments · Key responsibility: to work in partnership with the sales and marketing function to ensure o The delivery of effective customers satisfaction both internal and external (delighting the customer) o Identify and support the development of new business opportunities § Upselling /cross selling to existing accounts § Identification of new accounts · Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database. · Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills · Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion. Account Management: Care Homes · Be a primary point of contact and build long term s profitable relationships with our customers · Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors · Monitor and analyse customer’s usage on customer accounts and issue reports as required · Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships · Working alongside the Warehouse management / senior account manager to ensure Pallets for Care Home are being dispatch effectively. · Maintain personal ownership and management of logistics paperwork when booking the necessary courier for Care Home · Preparing monthly customer product usage reports and other customer related reports Experience and Education required · Educated to minimum of degree level /or relevant experience · Proven account management or relevant experience of 2 / 3 years+ in the Care Home Sector · Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team · Proven experience as within a similar role (but with a hunger to add value and make a difference) · Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given) · Numerate with excellent attention to detail. Personal Skills · Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally · Go-to attitude; willing to go the “extra mile” to meet office needs and requirements · Motivated by results and with the ability to bring new ideas and share good working practice · Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment. · Committed, punctual and reliable Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Monday to Friday Ability to commute/relocate: London NW2 7JP: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: sales: 1 year (preferred) Work Location: In person
This role is vital to our success and the enjoyment of our guest’s experiences: "At the core of what we do are the four cornerstones of the experience we strive to deliver - one that is Safe, Secure, Fun, and Value for money. When we get this right, the beds fill the bars and the bars fill the beds’’. We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. This is a full time position, shifts may vary! Main responsibilities: Booking guests into the Hostel, advising on our offering and services Assisting guests with enquires and questions Managing the booking system, ensuring all office administration is accurate Ensuring an effective handover after your shift Working with the management team on security and safety Advising guests on London attractions Previous experience in a customer-based role is preferred but not essential
Pre-Build Manager Role and Responsibilities Enquiries Email · Monitoring of inbox throughout the day · Categorise and prioritise emails · Respond to all emails received before 1pm on the same day Leads · Track all leads received via phone, email or web enquiry · Book in all leads · Send enquiry pack to all leads booked in · Enter all information on Monday system Telephone calls · Answer calls and re-direct to relevant person if required Pre-Build Clients · Welcome Call within 24 hours · Welcome Pack to be sent to client within 3 working days of paying deposit · Send client details to architects where applicable · Liaise with architects where necessary regarding plans · Liaise with structural engineer if necessary to obtain structural calculations · Assist Party Wall surveyors if required · Submit building control applications and send plans and structural package to building control · Arrange pre-start meeting with client and site foreman · Creation of pre-start folder to include all documents for meeting Monday · Update daily to track all leads, contact details and progress of projects Quotations · Provide support with quotations as and when required Other · Other ad hoc jobs as required by managing director or other members of staff
360 Recruitment Consultant, London, from £25,000 per annum, Admiral is the leading specialist recruitment consultancy agency in the catering and hospitality sector. We offer both permanent and temporary solutions within the industry nationwide. Due to business demands and steady growth we are currently looking for focused motivated people to join our business in our city office at this exciting time of growth The Ideal Candidate will be ·Highly motivated and a self starter with a passion for building long lasting client relationships ·Able to manage client and candidate expectations with the upmost professionalism at all times · Able to build new relationships whilst maintaining existing ones ·Excellent communicators, both written and verbally · Be computer literate · Able to confidently communicate with people at all level Main Responsibilities will be · Contributing to the growth of a division · Client relationship management · Account management · Dealing with day to day bookings and enquiries · Administration, payroll, compliance and all candidate communications Package for Consultant · A great working life balance from Monday to Friday, 7am to 4pm OR 8.30am to 5.30pm · Excellent benefits including work based pension · Highly competitive uncapped commission scheme · Clear and defined career ladder If this sounds like the ideal opportunity for you! Please apply below Job Types: Full-time, Permanent Salary: £25,000.00-£50,000.00 per year Benefits: Additional leave Company events Company pension Flexitime Referral programme Sick pay Schedule: Monday to Friday Supplemental pay types: Commission pay Work Location: In person
Training available and excellent support staff. Pay scale dependant on experience £11.50 - £12.50 Day to day responsibilities include answering patient queries on the phone, booking patients with the right clinician, calling patients to book them in for health checks and vaccinations. You'll need to follow our systems, policies and procedures carefully and ensure that you maintain confidentiality at all times. Personal Characteristics be friendly and welcoming be patient and understanding work in a team but use their own initiative work with all types of people deal with people who may be angry or upset be confident using the phone
Dreaming of a career where you can blend your passion for the arts with community engagement? Look no further! SCRUM Theatre is seeking a highly organised and proactive Venue Manager to oversee the maintenance, operations, and safety of our new premises in Hammersmith and build relationships with communities who are underrepresented in the arts. The Venue Manager will play a pivotal role in fostering connections with local community groups in Hammersmith, as well as artists across London. They will also ensure the smooth functioning of all facilities and operations in the building, oversee all security and safety protocols, and manage relationships with stakeholders associated with the building. You’ll also be a key member of SCRUM’s democratic collective of theatremakers, as we build an exciting new theatre company and charity focused on making better theatre in better ways for the future. Individuals who may not yet have experience in the theatre industry are welcome to apply. We have secured a two-year ‘meanwhile’ lease on a premises comprising 4 large rehearsal rooms, two performance spaces, and a shared co-working space. This position is initially contracted for 3 months, with the aim of transitioning into a long-term role within the charity. The Venue Manager will work 3-5 days a week for the first month to help turn an empty space into a vibrant arts hub. Following that, you will work 2-3 days per week to oversee running and maintenance of the building after we open to the public, as well as acting as point person for our booking system, managed in collaboration with Theatre Deli. The total salary over 3 months will range between £4200 and £6600, as well as monthly bonuses of £112.50. (For more info, see "About SCRUM's pay structure" below.) About SCRUM Theatre SCRUM Theatre is a year-old CIO committed to pioneering better standards for making theatre at a time of crisis in the industry, as well as providing free-to-access arts training for under-served communities. We’re a group of 9 interdisciplinary artists, trained at leading theatre schools all over the world, including the Yale School of Drama, École Jacques Lecoq, and Bristol Old Vic Theatre School, with experience in theatre, film and television. We’re championed by an expert team of the country’s leading theatre-makers, including Adrian Lester, Nicholas Hytner, Lyndsey Turner, Declan Donnellan, and Nick Ormerod. Projects in the upcoming year include: - Transforming an empty building in London into a pop-up theatre training hub for developing artists, with a 50-session programme across the year - Touring "Twelfth Night" to community venues in postcodes identified by DCMS and ACE as under-funded for the arts - Delivering our workshops for young artists in each of the communities we visit - Delivering live and digital resources to schools in these target postcodes About SCRUM's pay structure All SCRUM staff are paid the same day rate of £150p/d. Certain roles involve taking responsibility for the charity's KPIs, therefore to reflect the higher level of labour involved, those roles receive a fixed ‘Accountability Bonus’ at the end of each month. These bonuses are taken from a pool allocated by the Board, agreed together by the collective, and reviewed by the collective on a quarterly basis. Job Requirements We are looking for individuals who have one or more of the following qualifications: - Proven experience in facilities management or a related field, with a strong understanding of building systems and maintenance best practices. - Bachelor's degree in Facilities Management, Business Administration, or related field. In addition, our Venue Manager should ideally have: - Experience in managing accessible spaces, or a willingness to learn and adapt to support individuals with accessibility needs. - Experience working with community groups or arts outreach programmes, or a genuine interest in engaging with under-served and under-represented communities. - An appreciation for the mission and charitable objectives of SCRUM. - A keenness for collaboration and a desire to work within a collective. - Good organisational and time management skills, with an eagerness to develop these further and the ability to manage multiple tasks simultaneously. - Good communication and interpersonal skills, with a readiness to engage effectively with various stakeholders, including staff, tenants, vendors, etc. - An awareness of relevant building regulations and a willingness to learn about compliance standards, including health and safety regulations. - An up-to-date DBS Certificate. The following would be desirable: - Familiarity with the UK theatre industry - Familiarity with Google Workspace - Resident in the Borough of Hammersmith and Fulham - An ability to communicate specialist information in an accessible way to individuals with less expertise Job Responsibilities In the 3-month period of the contract, you will: - Develop and manage relationships with artists and groups from the local community and the Greater London area, with a particular focus on demographics who are under-represented in the theatre. - Oversee the day-to-day operations and maintenance of the building, including plumbing, electrical, and security systems. - Develop and implement maintenance schedules to ensure the cleanliness, safety, and functionality of the building and its facilities. - Coordinate with external hirers and contractors for repairs, renovations, and maintenance projects. - Liaise with landlords to address building-related issues and ensure compliance with lease agreements. - Conduct regular inspections to identify and address any maintenance or safety concerns. - Manage building security protocols, including access control systems, surveillance cameras, and alarm systems. - Maintain accurate records of maintenance activities, inspections, and repairs. - Develop and manage the building's operating budget, including forecasting expenses and identifying cost-saving opportunities. - Collaborate with others in SCRUM to ensure that the building meets the needs of staff, tenants, and visitors. - Respond to emergencies and address any issues that may arise outside of regular business hours. - Stay informed about relevant regulations and compliance standards related to building operations and safety. - Arranging front desk staffing and appropriate training for your team. Following the end of the 3-month contract, the Company Artists and Board of Trustees will review the success of the Venue Manager’s projects, and the Venue Manager will give feedback to the Company and Board about their experience in the role, constructive criticisms of the organisation, and plans for how to shape the role in future. Should the Venue Manager, Board, and Company Artists all agree, an extended contract will be offered and the position will transition into a long-term role. How to apply We are interested in applicants from a wide variety of life experiences and skills to join our team. We especially encourage applications from candidates who identify as Global Majority, disabled, and/or LGBTQIA+. To apply, please provide a CV along with a page-length cover letter which details your fit for SCRUM’s values. We also welcome video or audio applications of no more than 5 minutes in length, or any alternative formats that would be more accessible to you. Please note the closing date for applications is Monday 29th April 2024.
Property Management agency based in East Dulwich, we are looking for a conscientious, reliable, and diligent Office Administrator. Full time hours: 9.30am - 5.30pm / Monday - Friday Responsibilities/duties include (but not limited to); -Managing new and existing tenancies: including tenancy drafting, issuing rent increases, deposit registration/release etc - Actioning cancellation/bookings - co-ordinating maintenance/cleaning schedules - Ensuring property certificates are up to date. - Ensuring insurances, service contracts etc are up to date - Dealing and responding to email or telephone inquiries/queries from tenants, landlords and local authorities etc along with general ad hoc duties The ideal candidate will be able communicate effectively with a variety of people. Able to use their initiative and work under pressure on busy days. Must also be computer literate and proficient using Microsoft packages. Please apply if you think your are suitable for the position. Job Types: Full-time, Permanent Salary: £11.00-£12.00 per hour Schedule: 8 hour shift Monday to Friday
We are a small real estate company in London, looking for and administrator/ Property Manager to carry out daily tasks, such as tenancy agreement Preparation, reference checks, responding to tenants queries, booking appointments and viewings, back office support, keeping the database up to date.
We are looking for an organised, experienced and friendly office assistant to work with our Operations Lead to support the operations of our busy Nursery/ Early Years School. Little Jungle is an OFSTED ranked Outstanding Early Years Provider in Peckham / East Dulwich (South East London), working with 85 children each day split across two locations. Typical responsibilities will include: Answering the phone and door Ensuring the smooth running of the office Buying resources Filing and record keeping Managing our suppliers Managing communications to staff and parents Managing petty cash and card payments Supporting with printing and document management Managing our calendar Maintaining our children’s library Booking children's extra day / session bookings Supporting all teams with additional administrative items Supporting the Operations Lead with health and safety matters if required Supporting the Operations Lead to ensure that fire drills checks are conducted and documented Supporting the Operations Lead to carry out staff inductions Supporting the Operations Lead with new admissions management Supporting the Operations Lead with staff scheduling and shift creation Dealing with faults and contacting contractors Who you are: Hold a proven track record of working in similar roles with excellent references Passionate about children and making the world a better place Structured, strong, kind and confident communicator Able to work in a fast paced environment, to deadlines and without compromising on quality Problem solver, able to think on your feet and keen to take on new challenges Take pride in helping others and going the extra mile Have a can do attitude and outgoing character Computer literate, and able to use MS Office confidently Benefits of working at Little Jungle include: Highly competitive salary 28 days annual leave, plus the Christmas, and summer shutdown period, and your birthday day off (works out to around 37 days a year) Ongoing training and development opportunities Social and team building events Free breakfast, lunch, dinner (tea) and refreshments Employer contribution Pension Scheme Bike to work scheme Annual clothing allowance Additional days off and bonus scheme for long-term (over 5 years) service If you have the relevant experience and mindset and want to join a fun and dynamic team to make a difference to children’s’ lives then we look forward to receiving your application. Note: All positions offered are subject to a clear Enhanced DBS and suitable references being obtained. Job Type: Full-time Salary: £27,350.00 per year Benefits: Discounted or free food Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: Peckham, Greater London: reliably commute or plan to relocate before starting work (required) Work Location: In person
A Housing Disrepair file handler is required for an excellent opportunity with a vibrant law firm based in Blackburn. We are a vibrant Law firm based in Blackburn looking to hire an experienced Legal Claims Handler. You will be responsible for the receipt of the initial instructions and initial matter creating and associated checks to support risk assessment. Primary Duties Logging Client’s signed Forms of Authority and Completed Questionnaire on the Case Management System Requesting and logging required documentation from the Client DSAR Reviews First port of contact with client Booking and Arranging Client Appointments Preparing a Letter of Claim Preparing Part 36/Calderbanks for both client and defendant All necessary calls and correspondence with the Client and third parties in the initial stages of the Client’s claim. Management of incoming work source email inboxes Attributes & Competencies Required Good interpersonal and communication skills to interact confidently with both staff and members of the public English GCSE (grade 9-1, A-C or Key Skills Level 2 or equivalent) Law degree/graduate Computer literate with knowledge of Microsoft applications Proven ability to plan, manage and prioritise workloads Flexible approach to working Working as part of a team and using own initiative Attention to detail Capability to undertake all assignments in a timely manner Knowledge of GDPR and Data Protection Desirable Previous administrative experience including excellent client care skills across different platforms, including telephone, email and written correspondence
A file handler is required for an excellent opportunity with a vibrant law firm based in Blackburn Preferably with Industrial Disease experience. We are a vibrant Law firm based in Blackburn looking to hire an experienced Legal Claims Handler. You will be responsible for the receipt of the initial instructions and initial matter creating and associated checks to support risk assessment. Primary Duties Must Have experience of using the Proclaim system Logging Client’s signed Forms of Authority and Completed Questionnaire on the Case Management System Requesting and logging required documentation from the Client DSAR Reviews First port of contact with client Booking and Arranging Client Appointments Preparing a Letter of Claim Preparing Part 36/Calderbanks for both client and defendant All necessary calls and correspondence with the Client and third parties in the initial stages of the Client’s claim. Management of incoming work source email inboxes Attributes & Competencies Required Good interpersonal and communication skills to interact confidently with both staff and members of the public English GCSE (grade 9-1, A-C or Key Skills Level 2 or equivalent) Law degree/graduate Computer literate with knowledge of Microsoft applications Proven ability to plan, manage and prioritise workloads Flexible approach to working Working as part of a team and using own initiative Attention to detail Capability to undertake all assignments in a timely manner Knowledge of GDPR and Data Protection Desirable Previous administrative experience including excellent client care skills across different platforms, including telephone, email and written correspondence
Position Descriptions: The Personal Assistant at Capital Investments will play a key role in providing comprehensive support to the Principal in both their personal and professional endeavors. This position requires excellent organizational skills, attention to detail, and the ability to handle a wide range of responsibilities. The Personal Assistant will serve as the principal point of contact for the Principal, managing their schedule, coordinating travel arrangements, handling paperwork, and facilitating effective communication with internal and external stakeholders. Responsibilities and Essential Duties: - Manage the Principal's schedule, ensuring appointments and meetings are efficiently organized. - Coordinate travel arrangements, including booking flights, accommodations, and transportation. - Handle paperwork and documentation, such as expense reports, contracts, and correspondence. - Serve as a liaison between the Principal and internal and external parties, facilitating effective communication and timely responses. - Assist in managing personal projects, such as property renovations or other lifestyle-related tasks. - Maintain confidentiality and discretion in handling sensitive information and maintaining the Principal's privacy. - Provide general administrative support, including filing, organizing documents, and managing office supplies. - Perform ad-hoc duties and errands as required by the Principal. Requirements: - Proven experience as a Personal Assistant or similar role, demonstrating strong organizational and multitasking abilities. - Excellent communication and interpersonal skills, with the ability to interact with individuals at all levels. - High level of professionalism and discretion in handling confidential information. - Strong attention to detail and the ability to prioritize tasks effectively. - Proficient in using office software and tools, such as Microsoft Office Suite. - Flexibility and adaptability to meet changing demands and handle unexpected situations. Benefits: - Compensation: To be discussed. - Travel: Yes.
Salary: £27,000 per annum Days: 5 days a week including Saturdays (1 day off during the week) Timings: 8:30am – 5:30pm (Mon-Fri), 8:30am – 5:00pm (Sat) Location: 71 St. James’s Street, London SW1A 1PH Starting Date: Immediately Company Profile Truefitt & Hill Est. 1805 is recognised by the Guinness Book of World Records as the world’s oldest shaving company providing both products and services and is located in St. James’s, London. Key Responsibilities - Assist with booking appointments via telephone and email on a daily basis - Exceptional customer service - Maintain a pristine and inviting reception area, ensuring product displays are visually appealing and well-stocked to showcase the luxury product range effectively - Assist the store manager with merchandising duties including daily or weekly replenishment, monthly stock check and administrative duties Requirements - Minimum 3 years of experience within the beauty, barbering and retail arena - Able to work effectively as part of a team - Exceptional communication (oral and written) and strong interpersonal skills - Ability to work in a fast-paced and dynamic retail environment - Excellent time management & organisational skills - Proficient in Microsoft Outlook, Excel and familiar with POS systems Benefits - Employee discounts on Truefitt & Hill products - Training and development opportunities to enhance your skills and knowledge - Be part of a globally renowned brand - Pension Scheme
Sales Administrator Join our vibrant team of 4 office staff at this busy event catering company. We are small but bespoke with some very prestigious clients and venues looking for the right candidate with a passion for food. Some experience in hospitality would be great but is not essential. We are looking for an individual with outstanding organisation and communication to become our new sales administrator. The role includes the management of incomingenquiries, preparing quotations and guiding our clients through the booking process. The sales administration position requires a confident telephone manner, experience in customer service and excellent computer skills. Your duties will include: • Provide general assistance to the sales team • Process client information on our dedicated booking system (training provided) • Input data into spreadsheets • Carrying out general clerical duties • Answer client queries over the phone in a professional and engaging manner • Outstanding written and verbal communication • Familiar with managing word documents and spreadsheets. What we offer: • Competitive salary and 28 days holiday • In house training • Additional paid courses for further development • Great hours and a sociable atmosphere • Staff meals & drinks Please be aware that previous experience in an office environment is essential and good written and verbal communication is a must.
Based at: Chancery Lane. Reports to: Store Manager Job Purpose: Manager in the efficient and profitable operation of a Brew Garden Store. To ensure the company standards are met at all times. Responsible for the Health and Safety of their employees. Working with the management to maximise P&L. Key responsibilities: General: - Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of employees by Brew Garden. - Obey all lawful instructions given by the Management of Brew Garden and use your best endeavours to promote the interests of Brew Garden. - Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. - Act as a “bridge” between management and team members to facilitate division operation (e.g. keep management team appraise of staff activities, issues, challenges, etc) - Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance - Address guests concerns, requests or issues either individually or by enlisting the help of management team. Banking/ Finance/ Payroll: - Assist management team in cash handling and banking activities within the store in accordance with Brew Garden procedures. - Follow Brew Garden cash handling procedures. - Report any float or petty cash shortage immediately to HO. - Ensure the sales and figures are entered on a daily basis on the wages spread sheet. - Never give cash advances. - Ensure the store is always ready for cash collections, on pre-designated days. - All cash banking must be kept in the locked safe. The safe must never be left open when unattended. - Report any Payroll issue to the Operations Manager and Monika Franchi. Operations/ Administration/ Training: - Responsibilities for profitability and performance of the store. - Organise staff throughout the store in order to deliver efficient customer service and a profitable operation. Maximise the performance and competences of your team. - Strive to achieve Brew Garden Budget and Forecasts. - Constantly strive for a quality of operation of the Brew Garden store. - Ensure store is displayed and maintained in accordance with current Brew Garden Guidelines. - Responsibilities for HR compliance with Brew Garden Policy and UK Regulations in-store. - Fulfil all administrative tasks and duties in the most effective and professional manner in accordance with Brew Garden Guidelines. Ensure: - Ensure each new employee fills his/her contract, “starter pack” and P46 by the end of the first week of employment; - P45/P46 are submitted to HO by the end of the first week of employment; - Each new employee provides correct and valid ID and relevant paperwork to prove eligibility in the UK by the end of the first week of employment; - Each employee receives a “post probationary review” at the end of their first 3 months of employment; - Any lateness, outstanding or fall in performance and other individual staff outcomes are recorded and reported; - Ensure employees’ holidays are registered on Holiday spread sheet and processed accurately and sending an update to Monika Franchi . Ensure all staff holidays are taken in the current financial year; - Every termination of employment is accompanied by the payment of any accrued holiday. - Health and Safety: - Responsibilities for the Health and Safety of employees in store in accordance with UK Legislation and Brew Garden Health and Safety Policy. - Ensure the store always achieves the highest standards in Food Hygiene and Health and Safety. Take all necessary hygiene, safety and security measures needed to create and maintain the safest environment possible for employees and customers. - Monitor the status of your fire alarm, fire extinguishers on a weekly basis and emergency lightings, as per company policy. - Ensure all team members are aware of the location of their Fire Assembly Point. - Ensure fire exits and escape routes are always free of any damage or obstruction. - Report any accident or incident within the premises in the Accident Book and Area Manager. - Ensure risk assessments are reviewed every year and completed for each employee. - Make sure the first aid kit is clearly indicated to staff and available at any time. People Management - Manage the development of all employees. - -Identify training needs and development of team. - -Use leadership to motivate staff and bring them to a high level of performance. - Hold monthly meetings with employees with records kept of any meeting. - Develop good communication between employees to help maintain team spirit. - Create a positive working environment. Always be available should an employee wish to arrange a meeting with the Management, or should the employee need any support. Personnel and other departments: -Weekly meeting with Management team. - Attend all meetings and training sessions as required by your line manager and relay information to management and employees. - Supply data as required by all departments – with reasonable request and notice period. - Develop good communication between employees to help maintain team spirit. - Report any other issues to Operations Manager. - Ensure any and all ‘direct’ employees comply with Brew Garden handbook and contract guidelines.
NO AGENCIES PLEASE Location: Ockley, Dorking RH5 5RR Monday – Friday - 8 am – 5 pm SIAN Wholesale Ltd is one of the fastest growing distributors of FMCG (fast-moving consumer goods) within the UK and now require an Accounts Assistant to join our existing finance team. We believe we have enjoyed success as a company due to our strong team ethic and flexible approach to our customers and employee’s needs. We are proud to have been recognised by a number of leading UK Organisations, awarding us for our success, growth and management. We are looking to recruit an office-based Accounts Assistant to join our existing finance team, 2 days per week remote working will be granted after completing a successful probation period. We would expect the successful candidate to be computer literate, have an aptitude for accounts and have the right attitude towards learning and developing. The Role: To actively support the finance team with all day-to-day accounting processes within this division. Duties will include: - Reviewing and processing client invoices, receipts and purchase invoices - Reconciling supplier statements and multi-currency bank accounts - Credit Control & Issuing Customer Statements - Handling queries and discrepancies - Customer Due Diligence and Account Checks - Purchase Ledger Entry – Overheads, Freight and Stock - Discrepancy Follow Up - Processing portal online payments - Duties may include: - Cashflow Support - Booking of foreign currency contracts and maintaining - Invoice Finance Reconciliation and Management - Sales profitability analysis and cost application - Support with month End Preparations The successful candidate will: - Have the ability to prioritse and work under pressure. - Have strong excel skills, attention to detail and can analyse data. - Be adaptable and willing to learn, reliable and an excellent communicator. - Due to office location, the candidate must be able to drive to work. Desired requirements: - A positive attitude and flexible approach to the role would be advantageous. - An understanding of stock movement, valuation and costings would be an advantage. - MS Dynamics 365 experience would be a benefit but not essential as training will be given. Benefits: - 24 days holiday excluding bank holiday - Days off between the Christmas and New Year period - Employee Assistance Program which provides mental health, legal and financial advice - Private medical insurance - 2 days per week Hybrid working - Great Parental leave package - Free soft drinks including fizzy drinks - TasteCard - Cycle 2 Work - Car Maintenance Scheme
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. The role of the HR Officer is vital in ensuring a consistent employee experience at CACI. This role supports the two HR Managers with general HR duties, including disciplinary, grievance, absence meetings, DBS/Screening and ensuring our work complements the work within the Business Units and adds value in terms of perception, actions, and communication. As a small team everyone is expected to be hands on and do whatever is required, you will be expected to provide first class support to our internal stakeholders and our employees. CACI operates a hybrid working pattern with a general requirement of three days per week in the office. Job Duties Onboarding: Carry out DBS/Screening processes when due, ensuring that the company is always compliant. Pro-actively seek to mitigate any potential delays in processing candidates / employee files, seek solutions and keep key stakeholders up to date on any delays in the process which may affect the provisional start date. Manage and conduct weekly new starter inductions. Policies and Guidelines: Ensure compliance with UK employment law, regulations, and company policies. Contribute to the formulation of HR policies and procedures, ensuring alignment with CACI values and ethos. You will actively promote corporate policies and cultivate a positive work atmosphere. Drafting routine correspondence and document templates (e.g. forms, letters, checklists, spreadsheets, emails etc) Employee Relations: Collate and analyse key data and present reports in a user-friendly and professional manner. Collate and produce administration packs for cases - investigations, disciplinary, grievances and employment tribunals. Organise meetings in relation to case management - e.g. booking rooms, ensuring that all attendees have the meeting details, sending out invitations, sending out administration packs. Advise on procedures and case process as required. Provide guidance and support to employees and managers on a variety of sensitive employee relations issues. Support the administration aspects of casework management and support at meetings as appropriate including note taking. Apprentices/MSD NextGen: Act as key contact and mentor, supporting the development, sharing learnings, and maintaining effective communication. Apprentices – Monthly check ins and facilitation. MSD NextGen - Coordinate employee training programs and maintain training records and budget requirements. Play a pivotal role in MSD’s NextGen Programme and Social Responsibility Committee, co-ordinating the early years training and development program to enhance employee growth. Employee Benefits: Ongoing maintenance and improvement of HIVE SharePoint site for employee benefits. Benefits engagement programmes/communications. Corporate HR Inbox: Monitor and respond to general query emails in the Corporate HR inbox from employees, stakeholders, and outsourced queries, including but not limited to reference requests. Offering proactive assistance to both managers and employees. General Employment/HR: Provide a professional and responsive service to employees across the company, both remotely and in person. Work with all members of staff to maintain and develop the positive progressive culture within CACI. Any other duties or initiatives that come under the HR remit. Provide general administrative support to the Human Resources department by assisting on new initiatives and projects as required. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: Skills and Experience: CIPD Level 3 with previous experience working in a HR department. Working knowledge of Employment Law and generalist HR working practice, policies, and procedures. Professional communication and influencing skills both in written and spoken English. Strong IT skills with a good understanding of MS Excel & Word and HRIS experience. (Experience in Dayforce HR Software is desirable but not essential). Experience of dealing with day-to-day queries and having a customer focused attitude. Confidence in dealing with individuals at all levels within the business, including senior management. Efficient administrator who can demonstrate attention to detail. Be able to work under pressure and deliver a high-volume workload. Demonstrate a flexible and proactive approach to work. High degree of confidentiality and diplomacy. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.