Booking administrator jobs in United Kingdom

description: As a booking Administrator you will be dealing with all the enquiries online, also dealing with costumer service with making deposit payments for big groups. making calls, emailing dealing with payments

We are looking for an Administrative Assistant to join The Parent Infant Centre. The Parent Infant Centre is a small, renowned mental health centre established in 1990 by Dr. Stella Acquarone in North London, which includes the School of Infant Mental Health and the Parent Infant Clinic. We provide a comprehensive range of services, training, consultation, and resources tailored to support both parents and professionals. Our commitment is to promote and nurture infant mental health. The successful candidate will be an integral part of The Parent Infant Centre team offering invaluable administrative support, working across all departments with a particular focus on managing the smooth running of the office. This role reports to the Principal of the Parent Infant Centre, Dr Stella Maris Acquarone. ** Responsibilities** The job role is predominantly administration-based. Responsibilities include but are not limited to: - the smooth processing and payment of invoices and accounts - organizing the schedule and timetables for students and patients - creating and co-ordinating materials for internal and external presentations - scheduling meetings and appointments - taking minutes of meetings - booking travel - answering e-mails and telephone queries - ensuring smooth running and organization of the office Knowledge, skills and experience - We are looking for an individual who has minimum one-year experience in administration and is able to hit the ground running with the ability to work in a fast-paced environment. - They must have excellent attention to detail with first-rate organisational and prioritisation skills. - Strong written and verbal communication skills, along with proficiency in Microsoft Office and Teams is a must. - They will be a quick learner of systems and be able to work both autonomously and with supervision/support. To apply ** ** Please apply by attaching your CV and Cover Letter by the 23rd December References required. Pay: £15 hourly Office Hours: Monday -Friday 9:30am - 2:30pm, presence required in office.

Key responsibilities: Assisting the events team with a high number of events, ranging from small meetings to award ceremonies. Accompanying events manager to both internal and external events Promoting events across all social media platforms. Supporting the events manager with logistical and administrative support. Maintaining records of all bookings e.g. venue and catering and taking payments where necessary. Assisting with creative decisions. Attending all meetings to act as a second point of contact. Ad-hoc duties at events including, but not limited to, guest list management, showing guests to tables and taking coats. Helping set up and dismantle events efficiently through to completion Ensuring all branded items for events arrive on time.

Administration and book-keeping role in a dynamic and stylish media-tech focused coworking and managed space with meeting facilities, based in the West End, London.

You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries. Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community. Job Responsibilities RECEPTION · Receiving patients, consulting with members of practice team · Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional · Register new patients, checking all details for accuracy and enter on computer registration link · Taking messages and passing on information Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers GENERAL ADMINISTRATION · Processing and distributing paper correspondence received into practice · Process outgoing mail – taking to post office and logging in post book · Filing and retrieving paperwork Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning Keeping the reception area, notice boards, leaflet etc. tidy and presentable Cover sickness/annual leave and work reasonable overtime when required. Perform any other relevant and reasonable duties that may be requested by the Practice Manager, reception manager or partners. Undertake statutory and mandatory training as required. To provide an efficient word processing service for GPs and health professionals as required. This includes the typing of letters, patient referrals, etc. in an accurate and quality manner. To make appointments, bookings and admissions as required. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. File patient records and correspondence in patient medical records. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To assist with the gathering of information re QOF, Audits, Enhanced service data when required. To provide cover for members of the team during periods of sickness and annual leave. Carry out administrative tasks relating to patient records, including filing, document management and ensuring patients can access reports, prescriptions and that they are easily accessible. Scanning duties Scan patient-related documents onto their medical record using read codes as agreed by the clinical team Add any additional information about the source of the document Forward the document to the doctor or nurse who initiated the referral or who is most appropriate to receive the information Ensure incoming letters are scanned onto the patient record within a 48/72-hour timescale Scan all internal paper documents on to the relevant patients’ record and then store the documents in line with surgery procedures. APPOINTMENT SYSTEM MANAGEMENT Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record. Monitor effectiveness of the system and report any problems or variations required. · Deal with home visit requests, carefully noting all details

Job Overview: We are seeking a highly organized and customer-focused Accommodation Manager to oversee the efficient operation of accommodation services. The role requires managing day-to-day activities, ensuring a high standard of service delivery, maintaining property standards, and fostering positive relationships with residents, staff, and service providers. ** Key Responsibilities:** 1. Operational Management: Oversee the daily operations of accommodation facilities, ensuring smooth and efficient functioning. Manage bookings, allocations, and check-in/check-out procedures. Conduct regular inspections to ensure compliance with health, safety, and hygiene standards. ** ** ** 2. Customer Service:** Act as the main point of contact for residents or guests, addressing inquiries and resolving complaints promptly. Foster a welcoming and supportive environment for all residents. Gather feedback and implement improvements to enhance customer satisfaction. ** 3. Staff Management:** Recruit, train, and supervise accommodation staff, ensuring they deliver excellent service. Schedule and delegate tasks to ensure optimal staff performance. Monitor staff adherence to organizational policies and procedures. ** 4. Financial Oversight:** Manage budgets and control costs while ensuring quality service. Handle billing, invoicing, and payment collection accurately. Monitor occupancy rates and optimize revenue generation opportunities. ** 5. Maintenance and Compliance:** Coordinate with maintenance teams to ensure facilities are in good repair and fully operational. Stay updated on regulatory compliance and implement necessary measures. Maintain accurate records of incidents, maintenance logs, and regulatory certifications. ** Key Requirements:** ** Education and Experience:** Proven experience as an Accommodation Manager, Property Manager, or a related role. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Knowledge of housing laws and regulations is a plus. ** Skills and Competencies:** Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Leadership skills to manage and motivate a team. Proficiency in property management software and MS Office. Problem-solving and conflict resolution skills. Other Requirements: Flexibility to work evenings, weekends, or holidays as required. Ability to handle emergencies calmly and efficiently.

Based at: Hertford. Reports to: Store Manager Job Purpose: Manager in the efficient and profitable operation of a Brew Garden Store. To ensure the company standards are met at all times. Responsible for the Health and Safety of their employees. Working with the management to maximise P&L. Key responsibilities: General: - Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of employees by Brew Garden. - Obey all lawful instructions given by the Management of Brew Garden and use your best endeavours to promote the interests of Brew Garden. - Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. - Act as a “bridge” between management and team members to facilitate division operation (e.g. keep management team appraise of staff activities, issues, challenges, etc) - Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance - Address guests concerns, requests or issues either individually or by enlisting the help of management team. Banking/ Finance/ Payroll: - Assist management team in cash handling and banking activities within the store in accordance with Brew Garden procedures. - Follow Brew Garden cash handling procedures. - Report any float or petty cash shortage immediately to HO. - Ensure the sales and figures are entered on a daily basis on the wages spread sheet. - Never give cash advances. - Ensure the store is always ready for cash collections, on pre-designated days. - All cash banking must be kept in the locked safe. The safe must never be left open when unattended. - Report any Payroll issue to the Operations Manager and Monika Franchi. Operations/ Administration/ Training: - Responsibilities for profitability and performance of the store. - Organise staff throughout the store in order to deliver efficient customer service and a profitable operation. Maximise the performance and competences of your team. - Strive to achieve Brew Garden Budget and Forecasts. - Constantly strive for a quality of operation of the Brew Garden store. - Ensure store is displayed and maintained in accordance with current Brew Garden Guidelines. - Responsibilities for HR compliance with Brew Garden Policy and UK Regulations in-store. - Fulfil all administrative tasks and duties in the most effective and professional manner in accordance with Brew Garden Guidelines. Ensure: - Ensure each new employee fills his/her contract, “starter pack” and P46 by the end of the first week of employment; - P45/P46 are submitted to HO by the end of the first week of employment; - Each new employee provides correct and valid ID and relevant paperwork to prove eligibility in the UK by the end of the first week of employment; - Each employee receives a “post probationary review” at the end of their first 3 months of employment; - Any lateness, outstanding or fall in performance and other individual staff outcomes are recorded and reported; - Ensure employees’ holidays are registered on Holiday spread sheet and processed accurately and sending an update to Monika Franchi . Ensure all staff holidays are taken in the current financial year; - Every termination of employment is accompanied by the payment of any accrued holiday. - Health and Safety: - Responsibilities for the Health and Safety of employees in store in accordance with UK Legislation and Brew Garden Health and Safety Policy. - Ensure the store always achieves the highest standards in Food Hygiene and Health and Safety. Take all necessary hygiene, safety and security measures needed to create and maintain the safest environment possible for employees and customers. - Monitor the status of your fire alarm, fire extinguishers on a weekly basis and emergency lightings, as per company policy. - Ensure all team members are aware of the location of their Fire Assembly Point. - Ensure fire exits and escape routes are always free of any damage or obstruction. - Report any accident or incident within the premises in the Accident Book and Area Manager. - Ensure risk assessments are reviewed every year and completed for each employee. - Make sure the first aid kit is clearly indicated to staff and available at any time. People Management - Manage the development of all employees. - -Identify training needs and development of team. - -Use leadership to motivate staff and bring them to a high level of performance. - Hold monthly meetings with employees with records kept of any meeting. - Develop good communication between employees to help maintain team spirit. - Create a positive working environment. Always be available should an employee wish to arrange a meeting with the Management, or should the employee need any support. Personnel and other departments: -Weekly meeting with Management team. - Attend all meetings and training sessions as required by your line manager and relay information to management and employees. - Supply data as required by all departments – with reasonable request and notice period. - Develop good communication between employees to help maintain team spirit. - Report any other issues to Operations Manager. - Ensure any and all ‘direct’ employees comply with Brew Garden handbook and contract guidelines.

We are a well-established electrical contractor based in Harrow, known for our commitment to quality and customer service. We are currently seeking a dedicated office coordinator to join our busy and friendly team. Responsibilities: Serve as the first point of contact for customers, handling inquiries via phone and email with professionalism and efficiency. Coordinate job bookings with customers and electricians, ensuring smooth communication and scheduling. Update job sheets, using our CRM database, accurately with details of work completed. Prepare and send quotations to customers Process card payments over the telephone Input data, including electrical certificates, with precision Provide general administrative support to directors and office manager to ensure efficient operation of the office Handle incoming and outgoing mail and packages Perform clerical duties, such as filing, photocopying, and scanning documents Maintain a clean and organised office environment Experience: Strong organisational and time management skills, capable of working under pressure. Previous experience in an office or administrative role preferred Strong clerical skills with attention to detail Excellent communication and interpersonal skills. Ability to type accurately and efficiently Ability to multitask and work under pressure without compromising the quality of work Data entry experience is highly desirable Presentable with good manners, maintaining a professional demeanor at all times. Reliable, flexible, and able to work independently as well as part of a team Ability to build rapport with customers and suppliers, demonstrating discretion and empathy. Proficient with Microsoft Office suite and comfortable learning new software This is a great opportunity for someone who is organised, detail-oriented, and enjoys providing support in an office environment. If you meet the qualifications listed above, we would love to hear from you! Working Hours: 8am-5pm Monday to Friday with 1 hour unpaid lunch Please note that only qualified candidates will be contacted for an interview. Thank you for considering this position. Job Type: Full-time Benefits: Casual dress Workplace pension Schedule: Monday to Friday No weekends Experience required: Administrative experience: 1 year (required) Customer relationship management: 1 year (required) Project coordination: 1 year (preferred) Data entry: 1 year (required) Microsoft Office: 1 year (required) Language: English (required) Work Location: In person

About the Role: We are looking for an enthusiastic Front of House Administrator and Fitness Instructor to join our team at More Energy Fitness centre in Hayes. This role combines reception duties and membership administration with the opportunity to deliver fitness classes to our members. Key Responsibilities: · Reception duties: answer calls, greet visitors, handle deliveries and post. · Assist with membership sales, class bookings, and general administration. · Deliver fitness inductions and group classes. · Manage inventory, order supplies, and update the website/social media. · Support the team with various tasks and projects. Skills & Experience: · Previous admin or receptionist experience (fitness industry experience preferred). · Strong customer service skills with a friendly attitude. · Proficient in Word, Excel, and Outlook. · Good spoken and written English skills. · Fitness instructor qualifications (e.g., Level 2/3) are desirable. Benefits: · Competitive salary with career development opportunities. · Holiday, pension plan, and staff fitness programs. · Regular training and career progression. Hours: · Part-time or full-time options available. Some overtime may be required.

Job Title: Personal Assistant (PA) Company: Nest Easy Location: Work From Home Salary: £25,000 - £35,000 per annum (dependent on experience) Working Hours: 12 hours per day, 6 days per week Employment Type: Freelancers preferred About Nest Easy Nest Easy is a growing property management and business solutions company focused on delivering exceptional services in real estate, operations, and entrepreneurial growth. We aim to simplify processes for property owners and tenants while expanding our business ventures globally. We are seeking a resourceful and highly organized Personal Assistant (PA) to support the director and assist with a broad range of tasks, including administrative duties, property management, social media, business formation, and coordination with virtual assistants. This remote position is ideal for a dedicated professional with the ability to manage multiple priorities effectively. Key Responsibilities 1. Administrative Support • Manage the director’s calendar, schedule meetings, and coordinate appointments. • Prepare reports, presentations, and spreadsheets, ensuring accuracy and professionalism. • Handle email correspondence, client inquiries, and follow-ups. • Maintain organized records, filing systems, and databases, using tools like Asana and QuickBooks for task tracking and financial management. 2. Property Management Assistance • Manage property listings on platforms like Hostfully, Airbnb, Gumtree, and OpenRent. • Coordinate with tenants and landlords to address inquiries and resolve issues. • Assist with lease management, property inspections (virtual or physical), and maintenance scheduling. • Monitor and update property performance metrics, ensuring compliance with management goals. 3. Business Formation and Development • Assist with company formation tasks, including research, documentation, and filing in various jurisdictions. • Support the director in exploring and setting up new business ventures. • Liaise with legal and financial professionals as needed. 4. Social Media and Marketing • Manage social media accounts, including content creation, scheduling, and engagement. • Develop and implement strategies to enhance Nest Easy’s online presence. • Create and distribute marketing materials, such as newsletters, advertisements, and property brochures. 5. Financial Coordination • Use QuickBooks to manage invoicing, expense tracking, and financial reporting. • Assist with monthly reconciliation and preparation of financial summaries. • Ensure accurate tracking of income streams and operational expenses. 6. Coordination with Virtual Assistants and Team Members • Oversee the activities of virtual assistants, ensuring tasks are completed on time and to a high standard. • Use tools like Asana to assign, monitor, and manage tasks across the team. • Provide training and support for virtual assistants as needed. 7. Cleaning and Maintenance Oversight • Oversee and coordinate cleaning schedules with contractors and ensure properties meet high presentation standards. • Perform light organizational tasks for office or workspace areas as required. 8. Operational and Logistical Support • Manage inventory for office supplies and property essentials. • Organize travel arrangements, bookings, and itineraries. • Perform ad-hoc errands and tasks to ensure smooth daily operations. 9. Personal Assistant Duties • Handle personal errands for the director, such as online shopping, appointment bookings, and household organization. • Provide daily updates and reports to keep the director informed and organized. Skills and Requirements • Experience: At least 2 years in a PA, property management, or business administration role. • Technical Skills: • Proficiency in Asana, QuickBooks, Hostfully, and Microsoft Office Suite. • Familiarity with property platforms like Airbnb, Gumtree, and OpenRent. • Social Media Expertise: Experience managing social media accounts for a business. • Organizational Skills: Exceptional time management, multitasking, and prioritization abilities. • Communication Skills: Strong written and verbal communication skills. • Problem-Solving: Proactive mindset with the ability to troubleshoot and adapt to challenges. • Freelancing Setup: Must have a suitable remote work environment, including a laptop and stable internet connection. • Preferred: A valid driving license for occasional errands (if applicable locally). What We Offer • Competitive salary of £25,000 - £35,000 per annum (dependent on experience). • Flexibility to work from home. • Exposure to property management, business development, and entrepreneurial operations. • Career growth and development opportunities. • A supportive and collaborative work environment. How to Apply To apply for this position, please send your CV and a cover letter detailing your experience and why you are the perfect fit for this role Applications will be reviewed on a rolling basis. Deadline: 2 weeks

Managing communications: Responding to emails and phone calls, and managing correspondence Organizing meetings: Scheduling meetings, booking rooms, preparing agendas, and taking minutes Managing office operations: Ensuring the office runs smoothly, including ordering supplies and maintaining equipment Organizing events: Planning and coordinating company events, such as conferences, lunches, and parties Managing records: Keeping documents organized, creating filing systems, and maintaining databases Assisting with finances: Helping with invoicing, budgeting, and bookkeeping Supporting staff: Managing diaries, arranging travel and accommodation, and liaising with other departments Greeting clients: Welcoming clients and customers, and answering their questions Maintaining confidentiality: Ensuring that all contacts and documents are easily traceable

Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.

**Job description** We are seeking an experienced Customer Service Manager to oversee and streamline our customer service operations. As a Customer Service Manager, you will be at the forefront of ensuring exceptional customer satisfaction through effective communication and problem-solving. With core skills in computer proficiency, administrative expertise, and phone etiquette, you will oversee a team dedicated to delivering top-notch service. Your premium skill in office management will aid in streamlining operations and enhancing customer interactions. This role involves engaging with customers, managing invoicing, coordinating with contractors and third parties, and handling day-to-day office administration tasks. Key responsibilities include: - Managing and processing invoices, including preparation, sending, and settlement - Handling incoming and outgoing calls and emails from new and existing customers - Coordinating with contractors and third-party vendors - Maintaining an efficient invoicing system - Booking appointments and managing schedules - Supporting business development efforts - Handling customer complaints and ensuring resolution - Scheduling deliveries and liaising with external businesses as required - Managing incoming and outgoing mails - Skills and Qualifications: The ideal candidate will have: - Experience in office management within a small to medium-sized enterprise (SME) - A minimum of 2 years of full-time work experience in a commercial environment, preferably within a small or medium organization - Proficiency in office management practices - Strong familiarity with the Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) - Ability to conduct on-site visits and attend project assessments/quotations - Proficiency in English, Urdu, and Punjabi - Exceptional organizational skills and the ability to meet time-sensitive targets - Strong communication skills, with the ability to work independently - A flexible, courteous, and optimistic approach, along with a positive, can-do attitude Computer skills: - Administrative experience - Phone etiquette - Organisational skills Job Type: Full-time Pay: £30,000.00-£35,000.00 per year Additional Benefits: - Free parking - On-site parking Experience: Customer service: 2 years Language: English (preferred) Urdu (preferred) Punjabi (preferred) Willingness to travel: 25% (preferred) Work Location: In person

- Responsible for analyzing statistics and looking for ways that the company can improve its online marketing efforts - Conduct competitor analysis and study market trends to develop digital marketing strategies to achieve specific business objectives - Provides administrative support for programme development such as booking facilities - Presents findings in the required format, via written reports or presentations - Liaises with client to understand their market research needs, establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs - Manages and directs research, collates and interprets findings and presents results to clients - Discusses possible changes that need to be made in terms of design, price, packaging, marketing and promotion etc. in light of market research with appropriate departments

La Rose Nails LTD is actively searching for a dynamic Salon Manager to join our dedicated team. This full-time, in-person role offers a salary ranging from £38,700 to £40,000 per annum, based on 37.5 hours per week. Our ideal candidate will boast a robust background in beauty treatments and possess previous experience in managing teams within a salon or retail setting. While experience overseeing a standalone establishment is preferred, candidates with retail management expertise are also encouraged to apply. Key Responsibilities: Salon Operations: - Oversee the daily operations, ensuring the salon is clean, organised, and functioning smoothly. - Manage appointment scheduling, staff shifts, and time-off requests. - Ensure compliance with health and safety regulations, including proper sanitation of tools and equipment. - Oversee inventory management, ordering supplies and products as needed to avoid shortages. - Ensure the salon is well-stocked with retail products and promote upselling to clients. Team Leadership & Management: - Lead recruitment, onboarding, and training of new employees. - Ensure team members are up-to-date on the latest beauty trends, techniques, and products. - Conduct regular staff meetings to discuss performance, address concerns, and implement strategies to meet salon goals. Client Experience & Customer Service: - Maintain a high standard of customer service, ensuring every client has a positive and memorable experience. - Handle client concerns or complaints efficiently and professionally. - Develop and maintain strong relationships with regular clients to foster loyalty. - Monitor customer satisfaction and implement improvements based on feedback. Sales & Financial Management: - Monitor and analyse salon performance, including revenue, expenses, and profitability. - Implement strategies to boost service bookings. - Manage payroll, staff commissions, and incentives. Marketing & Promotions: - Plan and execute marketing campaigns to attract new clients and retain existing ones. - Develop promotional offers, packages, and loyalty programs to increase salon revenue. - Manage the salon's online presence (social media, website) and reputation by responding to reviews and engaging with followers. - Collaborate with local businesses for cross-promotions or events. - Stay updated with the industry trends. Qualifications: o Proven experience as a salon manager or in a leadership role within the beauty industry. o Strong knowledge of salon services, products, and industry trends. o Hands-on experience in managing a team and resolving conflicts. o Excellent leadership, communication, and interpersonal skills. o Strong business acumen and a customer-first mentality. o Ability to multitask, prioritise tasks, and work under pressure. o Knowledge of booking systems and salon management software is a plus. o Sales-driven and goal-oriented mindset. o At least B1 English; fluency in Vietnamese is a significant plus. Education: o A diploma or certification in cosmetology or a related field is preferred. o Management or business administration qualifications are advantageous. Benefits: - Competitive salary and performance-based bonuses. - Employee discounts on salon services and products. - Opportunity for career growth and professional development. - 28 holiday days. - A dynamic and supportive work environment. Please submit your resume and a brief cover letter detailing your experience and why you would be a great fit for this role. We look forward to welcoming a new leader to our team!

English Tutor/ English Teacher Salary : £12 - £14 an hour - Permanent, Part-time, Full-time, Fixed term contract, Flexible Working hours (Minimum 16 Hours per week) B2B Educators UK is dedicated to empowering educators and institutions with innovative solutions that bridge the gap between education and technology. Our mission is to provide top-tier educational resources, training, and support that enhance teaching and learning experiences across all levels. About the Job: ESOL stands for English for Speakers of Other Languages. We need an awesome English Teacher to join us from Now. If you love teaching English and want to help students do their best, this could be perfect for you! you'll use a range of course books and materials, along with a variety of audio visual aids, to encourage students to communicate with each other using the structures and vocabulary they've learned and to improve the four basic language skills of listening, speaking, reading and writing. A strong emphasis is placed on dialogue and role-playing, but more formal exercises, language games and literature are also used. Responsibilities and Duties: plan, prepare and deliver lessons to a range of classes and age groups. prepare and set tests, examination papers and exercises. Teaching: Help students learn to read, write, listen, and speak English. Lesson planning: Create lessons that meet the needs of students and follow the curriculum. Assessment: Develop assessment tools, grade students, and provide feedback. Study skills: Provide instruction in study skills and academic language. Grammar and vocabulary: Provide feedback on grammar and vocabulary usage. High stakes assessments: Provide strategies for high stakes assessments. prepare information for inspection visits and other quality assurance exercises. undertake administrative tasks, such as keeping student registers and attendance records. Experience: No specific academic qualifications are required But 1 to 2 year Experience required for this job. Work Location: In person

About Us: We are a leading skin aesthetics and wellbeing clinic, dedicated to providing exceptional customer care and advanced aesthetic treatments to enhance confidence and wellbeing. As we expand to new locations, we are seeking a warm, professional, and experienced Receptionist to join our dynamic team and become a part of our exciting growth journey. Position Overview: The Receptionist will be the first point of contact for clients, ensuring a seamless and welcoming experience from the moment they walk in. This role is ideal for someone with a passion for the beauty and wellness industry, who understands the importance of customer service and has the ability to manage a busy, client-centered front desk. Key Responsibilities: Greet and welcome clients, providing an outstanding first impression. Manage appointment bookings, both over the phone and via our online booking system. Assist with client inquiries regarding treatments, products, and services. Maintain a clean and organized reception area, ensuring a calming and professional atmosphere. Process payments and manage the daily cash flow accurately. Handle administrative tasks such as answering phone calls, emails, and handling mail. Support the clinical team in ensuring all client records and information are accurately updated. Qualifications and Experience: Previous experience as a receptionist or in a customer-facing role, ideally within the beauty, aesthetics, or wellness industry. Strong organizational skills with a high level of attention to detail. Excellent communication and interpersonal skills. Familiarity with booking and scheduling software. Ability to handle a fast-paced environment with a calm, positive attitude. Passion for the beauty and wellness industry and a commitment to providing exceptional client service. What We Offer: Competitive salary based on experience. Opportunity to grow within a fast-expanding clinic. Training and development to enhance your knowledge of aesthetics and wellbeing treatments. Discounts on clinic services and products. A supportive and friendly team environment. If you’re enthusiastic about delivering top-notch customer service in a luxury beauty and wellness setting, we’d love to hear from you!

The Role Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations – Surrey based (1-year’s Operations experience) Martis Search are representing a Surrey based Asset Management company to hire a permanent “Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations.” In-our-opinion, they are one of the best boutique Asset Managers to work for in the UK. In essence you will be fully responsible for the end-to-end Client Operations support process. For example, the majority of their external clients for this side of this business are “Independent Financial Advisors”(IFA’s) and Retail clients, both sets of clients are all based in the UK (with an 80:20 % split heavily in favour of IFA clients). The IFA’s will bring in and introduce their book of Retail clients to the company’s Investment platform and the team are now supporting a brand new asset class called MPS (Managed Portfolio Services). So, the person will have daily contact on the phone, email etc with the IFA’s and Retail Clients. The role is really broad and varied and covers: Processing of new business/ Client Onboarding (and closing of new accounts for reasons such as bereavement, moving to an fund) Transfers In, Transfers Out. Client Services (answering all related queries directly with the clients on the phone, or email, or post for example relating to their investments, Client Onboarding, Client Offboarding, Bereavements, Transfers In, or Transfers Out). Managing external Transfer Agent. Administrative duties - including opening post, allocating work, managing queries. Cash & Stock Reconciliations. Maintenance of client records. Preparation and sending out of welcome letters and packs. Client Money/ CASS processing. Working closely with key internal stakeholders such as Sales/ Relationship Management, Risk, Finance & Compliance. Related Project Management. The successful incumbent will process and administer the firm’s Fund Manager’s business in a timely and accurate manner. They will monitor, oversee and process funds business on their internal/external platforms. The company have a very healthy track-record and $ AUM to match. You must either be from an Asset Management, or Wealth Management background and have a minimum of 2-3 of the tasks responsibilities above and having worked within IFA Wealth Management Operations (with the willingness and aptitude to learn more and take on more responsibilities within the Operations role). The company offer a hybrid mix of working-from-home and also in-the-office, but for the initial first three months you will be expected to go into the office full-time for on-the-job training. This is an amazing opportunity for someone to work for a very successful Asset Management company and the firm is truly invested in career progression (i.e. after a period of time to potentially become an Operations Supervisor, or Manager, or move into another department such as Risk, Compliance, or Sales) and they also offer study support, i.e. IOC, IMC, CFA, or even Excel, VBA, or Python courses. As this role is client facing, you will need to have a genuine “customer focused” approach, be a genuine people person and “go-getter” with good interpersonal skills, in both verbal and written form (i.e. sending out accurate emails and letters every day). In addition, having an aptitude with numbers and Excel is really important. Lastly, you need to take ownership of all queries, both big, or small and be proud and “dedication to excellence” to follow-up every customers query, know when to escalate to management etc. About you: Excellent Communication and Interpersonal skills. Collaborative Team player Ability to prioritise workload and work to tight deadlines. Good problem solving skills Ability to handle difficult situations with tact and diplomacy. Good administrative and personal organisational skills Good numeracy skills Good IT skills / ability to use Microsoft Office and Excel Salary £27,000 k pa - £30,000 k pa (dependent on experience), plus very good benefits.

Specsavers Walthamstow is a local branch of the Specsavers chain, offering eye tests, glasses, contact lenses, and audiology services. Known for affordable eyewear and customer-focused care, it serves the Walthamstow community with personalized optical and hearing solutions, ensuring quality service and a wide range of options. We are looking for an optical assistant to support optometrists by assisting customers with eyewear selection, fitting, and handling administrative tasks like booking appointments. We are also looking for a clinic manager to oversee the daily operations of the optical clinic, manages staff, ensures customer satisfaction, and maintains clinic efficiency, including inventory, budgeting, and adherence to health regulations.

Organising office files and managing databases. Organising company meetings and classes ordering stationery and IT equipment, dealing with correspondence, complaints and queries. Preparing letters, presentations and reports, supervising and monitoring the work of administrative staff processing new and old students. Managing office budgets, implementing and maintaining standard procedures. Office administrative systems organising induction programmes for new students ensuring that health and safety policies are up to date attending meetings with senior management assisting the organisation HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents. Informing students about course pricing and booking them in for available dates.