Customer service coordinator jobs in United Kingdom

Building relationships: Negotiating: Creating Proposals: Advising Clients: Providing Customer Service: Setting Goals: Coordinating Trainings:

Customer Assistants (No experience Required) Looking for a role that will support you and develop your skills within customer facing environments? Fed up and want to start earning and gaining valuable experience? Sales / customer service - Based in the centre of Slough our clients well established company is currently recruiting for vibrant and enthusiastic sales associates due to their recent expansion and high client demand. The key attributes they are looking for are; Positive and pro active Professional manner and appearance High customer service standards Willingness to travel both nationally and internationally What's involved; Generating new customer base for their clients Working within an enthusiastic sales team at various face to face campaigns within the London area Customer Service Sales Acquisition What we offer; Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities Fantastic working environment and social calendar Successful and established Sales and Customer service team to support you Completely uncapped earnings + enticing incentives (income is performance based only) Travel opportunities They are currently holding informal chats for their new sales and customer service vacancies, so send your CV to the recruitment team today and they will contact you with their next availability if successful. Openings involve dealing with customers face to face within event environments in and around the London area. No experience is necessary in this full time equivalent self employed commission only role as access to full client and product training will be given to help expand your knowledge for event campaigns. Experience is not necessary due to their development programme however experience in the following areas may put you at a head start in this role - Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. If you feel you meet these requirements APPLY NOW!! ?This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 5 full days per week.

Location: Our brand new Boulebar in Spitalfields! About Us: Boulebar is a unique competitive socialising bar inspired by the classic game of pétanque. We offer an exciting and social atmosphere where guests can enjoy games, drinks, and delicious food. We are currently seeking passionate and outgoing bartenders to join our dream team! Position Overview: As a Head Bartender at Boulebar, you will be the face of our establishment, responsible for ensuring an exceptional experience for our guests. Your primary focus will be on interacting with customers in our upstairs cocktail bar, where you will be the first person all of our guests meet. Your other key roles include bringing our amazing drinks menu to life, stock inventory management and ensure the overall satisfaction of our guests and groups. Key Responsibilities: Guest Interaction: Greet guests warmly, engage in conversations, and create a welcoming atmosphere. Provide information about our games, drinks, and food options. Group Coordination: Assist in coordinating group events, including reservations, game scheduling, and ensuring groups have everything they need for an enjoyable visit. Customer Service: Address guest inquiries, allergies, and requests promptly and professionally. Be attentive to guest needs throughout their visit. Bar Service & Management: Be that key player within the bar team to ensure efficient service, including taking drinks orders, delivering orders to tables, and maintaining a clean and organized bar space. In addition, you will support the bar manager in creating a dream team as well as creating training and incentive programmes. Safety and Compliance: Maintain a safe environment by following all safety protocols and guidelines. Ensure guests follow safety rules during their stay. Event Promotion: Assist in promoting special events, promotions, and activities happening at the bar to encourage guest participation. Menu Execution: Bring our cocktail menu to life. You will be given a bar manual with recipes and notes on our brand ethos to help you understand the Jack & Boule way Qualifications: Excellent interpersonal and communication skills. Enthusiasm for social activities and games like pétanque. Strong customer service. Ability to work in a fast-paced and dynamic environment. Team player with a positive attitude. Prior experience in a similar role or hospitality industry is a must. Must be of legal drinking age and able to serve alcohol responsibly if required. Benefits: Competitive hourly wage. Opportunity to work in a fun and social environment. Training and development opportunities. Discounts on food, drinks, and activities. Flexible scheduling options (part-time or full-time). If you are a friendly and outgoing individual who enjoys creating memorable experiences for guests, shaking up delicious cocktails and want the best chance to make a career in hospitality, we would love to have you join our team at Boulebar. Apply today ! We look forward to welcoming you to our team!

Job description Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 13.5-14/hour Vacancies: 2 Job Type/Hours: Full-Time / 45 hours a week Responsibilities: - Greeting guests as they arrive and providing them with a warm welcome - Escorting guests to their tables and ensuring they are seated comfortably - Managing reservations and coordinating seating arrangements - Communicating with the kitchen and servers to ensure efficient service - Assisting with basic administrative tasks, such as answering phones and taking reservations - Maintaining cleanliness and organization in the reception and waiting areas Requirements : - Previous experience in a similar role is preferred but not required - Excellent communication and customer service skills - Ability to remain calm and professional under pressure - Strong organizational skills and attention to detail - Flexibility to work evenings, weekends, and holidays as needed Benefits : - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time

We are excited to announce an opportunity to join our ever-growing lettings department as a Property Manager. If you are organised, friendly, and have at least one year of experience in property management or lettings, we want to hear from you! As a Property Manager in our lettings department, you will be responsible for overseeing a portfolio of properties, ensuring the highest standards of service for both landlords and tenants. Your ability to manage multiple tasks efficiently while maintaining strong relationships will be crucial in this role. Key Responsibilities: - Oversee the day-to-day management of a portfolio of properties - Coordinate property maintenance and repairs, ensuring timely resolution of issues - Conduct regular property inspections and ensure compliance with relevant regulations - Build and maintain positive relationships with landlords, tenants, and contractors - Handle tenancy renewals, rent reviews, and other administrative tasks - Provide exceptional customer service and support to all clients What We’re Looking For: - A friendly and approachable personality - Strong organisational skills with the ability to multitask effectively - At least one year of experience in property management or a related field - Excellent communication and negotiation skills - A proactive and problem-solving mindset - Knowledge of lettings legislation and best practices is a plus Join our dedicated team and contribute to the continued success and growth of our lettings department. If you’re ready to take the next step in your property management career, apply today! This bio highlights the key aspects of the role while emphasizing the qualities you're seeking

Job Title: Business & Office Manager Location: West London Company: PRIMEHIDE Job Overview: PRIMEHIDE, a leading leather goods brand with over two decades of history, is seeking a dynamic Business & Office Manager to oversee office operations and customer service. The role involves managing the day-to-day business activities, ensuring smooth office management, and maintaining operational efficiency. This is a diverse and hands-on role, ideal for someone with strong leadership skills and a passion for creating an organized, efficient work environment. Key Responsibilities: Office Management: Oversee daily office operations, suppliers, and team members to maintain a safe, efficient workplace. Handle customer queries via phone and email, providing excellent service and ensuring customer satisfaction. Coordinate trade events and ensure all office management functions are running smoothly. Maintain office policies and procedures to ensure smooth and effective workflow. Key Skills and Qualifications: Proven track record in business/office management or facilities management. Experience in responding to customer queries is highly desirable. Strong communication and organizational skills with the ability to manage multiple tasks efficiently. Proficient in Microsoft Office tools (Word, Excel, PowerPoint). Ability to solve problems in a practical, hands-on way. Education and Experience: 5+ years of experience in office or business management. Why Join Us? At PRIMEHIDE, we offer a collaborative and creative work environment where your contribution will help shape the future of our brand. You’ll have the opportunity to oversee the smooth running of our office and ensure high standards of efficiency, safety, and customer service. How to Apply: Please send your resume and cover letter

Here at PRS Recruitment we are looking for Reservation Agents for the festive period to work with one of our clients who are a collection of London’s most luxurious restaurants. As Reservations Agent, you will be part of the Reservations Team for the restaurants and will be based at our Clients head office. The role: · 5 days over 7, must be flexible with working weekends. · Shifts are 9-6pm, 10-7pm and 11-8pm. · The role will start from 11th November and run until the end of the year. You must be fully available throughout this period (Closed on Christmas day). · £15 per hour (this includes holiday pay with in the pay rate) Duties: · Receive incoming reservation requests from customers and record their details, including name, contact information, party size, date, and time of reservation, special requests. (e.g., dietary preferences, celebrations), and any other relevant information.) · Provide excellent customer service by being courteous, friendly, and attentive to customers' needs and preferences. Answer any queries customers may have regarding the restaurant, its offerings, and reservation policies. · Use the restaurant's reservation management system effectively to input and manage reservations, update the status of reservations, and ensure accurate seating arrangements for different party sizes. · Coordinate with restaurant hosts, servers, and management to ensure the seamless flow of reservations and to meet guests' needs efficiently during peak hours. · Enforce and adhere to the restaurant's reservation policies, such as cancellation policies, deposit requirements for large groups, and any other relevant rules.

Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at BIONYX , where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Beauty Therapist / Beautician /Coordinator who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: • Provide a range of high-quality facial treatments to clients • Create a warm and welcoming atmosphere for all guests • Coordinate guest experiences from booking to treatment, ensuring satisfaction • Maintain a clean, organized, and relaxing environment • Assist in product promotions and guest service inquiries • Collaborate with team members to enhance the overall guest experience What We Offer: • Full training provided, no previous experience required • Competitive salary with commission opportunities • Free uniform and product samples • Paid day off on your birthday • Flexible rota to support work-life balance • Many additional benefits and perks • Opportunity for career growth and development Requirements: • Strong communication and interpersonal skills • Passion for health and wellness • Enthusiastic about delivering excellent guest service • Flexible to work shifts, including weekends • A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.

Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Massage Therapist / Guest Experience Coordinator who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: •  Provide a range of high-quality massage therapies to clients   •  Create a warm and welcoming atmosphere for all guests   •  Coordinate guest experiences from booking to treatment, ensuring satisfaction   •  Maintain a clean, organized, and relaxing environment   •  Assist in product promotions and guest service inquiries   •  Collaborate with team members to enhance the overall guest experience What We Offer: •  Full training provided, no previous experience required   •  Competitive salary with commission opportunities   •  Free uniform and product samples   •  Paid day off on your birthday   •  Flexible rota to support work-life balance   •  Many additional benefits and perks   •  Opportunity for career growth and development Requirements: •  Strong communication and interpersonal skills   •  Passion for health and wellness   •  Enthusiastic about delivering excellent guest service   •  Flexible to work shifts, including weekends   •  A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.

Key Responsibilities: Product Listings & Content Management: Create, update, and manage product listings across ecommerce platforms (e.g., Shopify, Amazon, eBay, etc.). Ensure all product descriptions, specifications, and images are accurate, optimised, and up to date. Assist with the uploading of new products, seasonal promotions, and price changes. Perform regular audits of product content to ensure consistency and accuracy. Inventory Management: Monitor inventory levels across all ecommerce platforms, ensuring stock availability and alerting teams to low stock or stockouts. Coordinate with the warehouse or fulfilment team to ensure timely restocking and accurate product availability. Assist in setting up and maintaining stock control systems within the ecommerce platform. Order Management: Process and manage customer orders, ensuring accurate fulfillment, timely shipping, and smooth delivery. Coordinate with the customer service and fulfillment teams to resolve any order-related issues (delays, cancellations, returns, etc.). Track orders, troubleshoot discrepancies, and update order statuses as necessary. Customer Support: Provide backend support for customer inquiries related to product information, orders, and returns via email or ecommerce platform messaging. Resolve issues related to payments, refunds, and exchanges in a timely and professional manner. Collaborate with customer service to ensure a seamless and positive customer experience. Platform Maintenance & Optimization: Maintain the overall functionality of the ecommerce website(s), ensuring all links, banners, and CTAs are working correctly. Identify and troubleshoot any technical issues that may arise on the platform, working closely with the IT team or external developers. Monitor website speed, security, and overall user experience, making suggestions for improvement as needed. Reporting & Data Analysis: Assist in the collection and analysis of sales data, traffic reports, and key performance metrics. Prepare daily, weekly, and monthly reports for management, highlighting trends, sales performance, and inventory turnover. Provide actionable insights from data to help optimise ecommerce performance. Marketing & Promotions Support: Support the ecommerce and marketing teams in executing digital marketing campaigns, promotions, and sales events. Coordinate promotional banners, discount codes, and product features on the website. Collaborate on SEO initiatives and ensure listings are optimised for search engines.

Job Title: Head Food Runner / Pass Location: Gilgamesh Restaurant Job Type: Full-time/Part-time About Gilgamesh Restaurant: Gilgamesh Restaurant is a vibrant and dynamic dining destination renowned for its exceptional service and exquisite cuisine. We are committed to delivering an unforgettable dining experience that combines a rich culinary tradition with modern innovation. As a member of our team, you will be part of a passionate group dedicated to hospitality excellence. Job Summary: We are seeking a highly motivated and efficient Head Runner to lead our food pass and join our team at Gilgamesh Restaurant. The Head Runner plays a crucial role in ensuring that our guests receive their meals promptly and in perfect condition. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. The ideal candidate will be a team player with a strong commitment to delivering outstanding service. Key Responsibilities: - Lead the pass and be responsible for team of runners - Efficiently and accurately deliver food orders from the kitchen to guests in the dining area. - Ensure that all dishes are presented according to restaurant standards before they reach the guest. - Assist servers with table setup, clearing dishes, and maintaining a clean and organized dining area. - Communicate effectively with kitchen and waitstaff to coordinate and prioritize orders. - Assist with any special requests or dietary needs of guests as directed by the server or kitchen staff. - Refill beverages and condiments as needed and ensure guests have everything they need to enjoy their meal. - Maintain a high level of knowledge about the menu, including daily specials and any changes, to answer guest inquiries. - Monitor and manage the flow of service to ensure a seamless dining experience for all guests. - Follow all safety and sanitation guidelines to ensure a clean and safe working environment. - Collaborate with team members to provide support during peak service times and special events. Qualifications: - Previous experience in a food service or hospitality role is preferred but not required. - Strong organizational skills and the ability to multitask in a high-pressure environment. - Excellent communication skills with a friendly and professional demeanor. - Ability to work in a team-oriented environment and contribute to a positive workplace culture. - Flexibility to work evenings, weekends, and holidays as needed. - Physical stamina to stand, walk, and carry trays for extended periods. - A commitment to providing outstanding customer service. Benefits: - Competitive hourly wage plus tips. - Opportunities for growth and advancement within the restaurant. - Employee discounts on meals. - A supportive and inclusive work environment. How to Apply: If you are passionate about food and hospitality and eager to contribute to an exceptional dining experience, we invite you to apply for the Food Runner position at Gilgamesh Restaurant. Please submit your resume and a brief cover letter highlighting your relevant experience and availability. Gilgamesh Restaurant is an equal-opportunity employer and values diversity in our team. We encourage all qualified individuals to apply.

EXPERIENCE AT LEAST AS WAITER OR CHEF DE RANG IS A MUST Full time & Full flexibility required Scott's Mayfair is an iconic restaurant nestled in the heart of London's prestigious Mayfair district. Renowned for its timeless elegance, exceptional service, and culinary excellence, Scott's has been a staple in the London dining scene for over a century, playing host to London’s elite. We take pride in offering a sophisticated dining experience that combines classic charm with modern innovation. We are currently seeking a dedicated and service-oriented Chef de Rang to join our dedicated service team. As a Chef de Rang, you will play a pivotal role in delivering an exceptional dining experience, overseeing the coordination of service and ensuring the satisfaction of our guests. If you have a passion for hospitality, a deep understanding of fine dining etiquette, and are committed to providing top-notch service, we invite you to take a leadership role in the dining experience at our restaurant. Key Responsibilities: - Lead and coordinate the service team to ensure the smooth flow of operations. - Greet guests with warmth and professionalism. - Take precise and detailed food and beverage orders, showcasing a thorough knowledge of the menu. - Provide guests with insightful information about specials, wine pairings, and menu offerings. - Collaborate seamlessly with kitchen and other staff to maintain an efficient and harmonious workflow. - Address guest inquiries, concerns, and special requests with finesse and courtesy. - Uphold the highest standards of cleanliness and presentation in the dining area. Requirements: - Proven experience as a Chef de Rang or in a similar supervisory role in a high-end restaurant or luxury establishment. - Exceptional customer service and communication skills. - Thorough knowledge of fine dining etiquette and service standards. - Ability to lead and motivate a team in a fast-paced environment. - Attention to detail and a passion for delivering an outstanding guest experience. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Job Responsibilities: Lead, mentor, and supervise the waitstaff to ensure top-quality service. Coordinate the daily activities of the dining room staff. Address any customer service issues promptly and professionally. Maintain a deep knowledge of the menu, including specials and wine pairings. Provide personalized service to guests, anticipating their needs and preferences. Oversee the rsetup and breakdown of dining areas. Ensure compliance with health and safety regulations. Assist in managing inventory and ordering supplies as needed. Work closely with kitchen staff to ensure timely and accurate delivery of orders. Conduct regular training sessions for the waitstaff to maintain high service standards. Foster a positive and cooperative team environment. Qualifications: Proven experience as a Head Waiter or similar role in a high-end restaurant. Exceptional leadership and interpersonal skills. Extensive knowledge of food and beverage, including wine and cocktail service. Strong organizational and multitasking abilities. Excellent communication and customer service skills. Ability to work flexible hours, including evenings, weekends, and holidays.

Hi all, I need receptionist for a busy restaurant in London Bridge. The Restaurant Receptionist will be responsible for greeting and seating guests, managing reservations, and ensuring excellent customer service at the front desk. Additional duties include answering phone calls, handling inquiries, and maintaining reservation logs. The role requires strong communication skills and the ability to multitask in a fast-paced environment. Key Responsibilities: Greet and seat guests, manage walk-ins and reservations Handle customer inquiries via phone and email Coordinate with the kitchen and service staff for smooth table turnover Maintain a clean and organized reception area Weekend Work: Work at the head office over the weekend to manage and process online and phone reservations for multiple restaurant branches. Skills: Strong communication and organizational skills

Job Offer: Floor Supervisor for Shisha Lounge at Onyx Restaurant Position: Floor Supervisor – Shisha Lounge Location: Onyx Restaurant Employment Type: Full-Time About Us: Onyx Restaurant is an upscale dining destination known for its unique fusion of exquisite cuisine, vibrant ambiance, and exceptional customer service. We pride ourselves on creating memorable dining experiences, and our Shisha Lounge is an integral part of that. To maintain and elevate the high standards of service in our lounge, we are looking for a passionate and experienced Floor Supervisor to join our team. Job Overview: As the Floor Supervisor for the Shisha Lounge, you will play a key role in ensuring smooth operations, delivering outstanding customer service, and maintaining a lively, welcoming atmosphere. You will manage the day-to-day activities, supervise the lounge staff, and oversee customer interactions, ensuring that our guests enjoy their time at the Shisha Lounge to the fullest. Key Responsibilities: - Supervise and coordinate the activities of the Shisha Lounge floor staff, ensuring exceptional service at all times. - Oversee the preparation and serving of shisha, ensuring quality control and guest satisfaction. - Manage lounge reservations and seating arrangements to optimize flow and capacity. - Train, mentor, and motivate staff to maintain high service standards and promote teamwork. - Monitor customer feedback, addressing any concerns or complaints promptly and professionally. - Ensure the lounge adheres to health, safety, and cleanliness regulations. - Assist in managing inventory of shisha supplies and lounge equipment, coordinating with the procurement team as needed. - Support management in planning and executing events or promotions in the Shisha Lounge. - Maintain a strong presence on the lounge floor, leading by example with a customer-focused attitude. Requirements: - Proven experience in a supervisory role in hospitality, preferably within a Shisha Lounge or similar setting. - Strong understanding of shisha preparation, flavors, and customer preferences. - Excellent leadership, communication, and problem-solving skills. - Ability to work in a fast-paced environment, maintaining composure under pressure. - A keen eye for detail and a commitment to delivering top-quality guest experiences. - Flexibility to work evenings, weekends, and holidays as needed. Benefits: - Competitive salary with performance-based incentives. - Opportunities for growth and career development within the company. - Staff discounts on food and beverages. - A dynamic and vibrant working environment. We look forward to welcoming you to the Onyx Restaurant family!

Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Beauty Assistant who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: •  Provide a range of high-quality therapies to clients   •  Create a warm and welcoming atmosphere for all guests   •  Coordinate guest experiences from booking to treatment, ensuring satisfaction   •  Maintain a clean, organized, and relaxing environment   •  Assist in product promotions and guest service inquiries   •  Collaborate with team members to enhance the overall guest experience What We Offer: •  Full training provided, no previous experience required   •  Competitive salary with commission opportunities   •  Free uniform and product samples   •  Paid day off on your birthday   •  Flexible rota to support work-life balance   •  Many additional benefits and perks   •  Opportunity for career growth and development Requirements: •  Strong communication and interpersonal skills   •  Passion for health and wellness   •  Enthusiastic about delivering excellent guest service   •  Flexible to work shifts, including weekends   •  A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.

We are opening up our range to introduce coffee and are looking for a passionate, experienced barista to help us with the setup and day-to-day operations. This is an exciting opportunity to be part of a new venture and contribute to its success right from the beginning. Job Description: As a Bakery Assistant, you will play a crucial role in helping us set up and establish our new bakery. Your expertise in bakery operations, product preparation, and customer service will ensure the smooth launch and success of our store. We are seeking someone with strong knowledge of bakery items, operational processes, and food safety regulations. Key Responsibilities: Assist in setting up the bakery, including organizing kitchen equipment, inventory, and supplies. Help design and implement an efficient kitchen layout to maximize productivity. Prepare and bake a variety of baked goods such as bread, pastries, cakes, and other bakery items. Assist with menu planning and suggest new bakery products based on market trends and customer preferences. Ensure all products meet quality standards for taste, presentation, and freshness. Maintain a clean and organized workspace in accordance with health and safety regulations. Train and support new team members in baking techniques and operational procedures. Manage stock levels and coordinate with suppliers for ordering ingredients. Monitor inventory to ensure freshness and minimize waste. Provide excellent customer service and assist with front-of-house duties when needed. Collaborate with the management team to ensure the successful launch of the bakery. Qualifications and Skills: Proven experience working in a bakery or similar food production environment. Strong knowledge of baking techniques, ingredients, and equipment. Familiarity with food safety and sanitation regulations. Ability to follow recipes and produce high-quality baked goods consistently. Good organizational and time-management skills. Ability to work in a fast-paced environment and meet deadlines. Excellent communication and teamwork skills. Creativity in developing new bakery products is a plus. What We Offer: Competitive salary based on experience. Opportunity to be a key part of the bakery’s launch and growth. A supportive and collaborative work environment. Potential for career advancement as the bakery expands.

Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN BIRMINGHAM As we expand locally and globally, we’re excited to announce our newest venue in Birmingham—our most thrilling location yet! This is your opportunity to help shape the future of Clays in one of the UK’s most vibrant cities. We're bringing the energy, excitement, and signature Clays experience to Birmingham, and we need passionate individuals to join us on this exciting journey. Careers at Clays are loaded with possibilities. We’re dedicated to not only growing our brand but also investing in the growth of our team. From top-notch training through Clayers Academy, to ample opportunities for personal development, we offer a vibrant workplace where independent thinkers come together to craft unforgettable experiences for our guests. We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it—here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history—one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES - Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - You will serve food and beverage in a professional manner, ensuring a high level of customer service - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £11.70 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Guest Experience Coordinator who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: •  Provide a range of high-quality therapies to clients   •  Create a warm and welcoming atmosphere for all guests   •  Coordinate guest experiences from booking to treatment, ensuring satisfaction   •  Maintain a clean, organized, and relaxing environment   •  Assist in product promotions and guest service inquiries   •  Collaborate with team members to enhance the overall guest experience What We Offer: •  Full training provided, no previous experience required   •  Competitive salary with commission opportunities   •  Free uniform and product samples   •  Paid day off on your birthday   •  Flexible rota to support work-life balance   •  Many additional benefits and perks   •  Opportunity for career growth and development Requirements: •  Strong communication and interpersonal skills   •  Passion for health and wellness   •  Enthusiastic about delivering excellent guest service   •  Flexible to work shifts, including weekends   •  A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.

Job Title: Receptionist Location: West London Salary: £31,500 per annum We are seeking a professional and friendly Receptionist to join our client’s team in West London. This role is essential for creating a positive first impression and providing excellent customer service to both clients and visitors. Key Responsibilities: - Front Desk Management: Greet visitors and clients warmly, ensuring a professional and welcoming atmosphere at the reception area. - Phone Handling: Answer incoming calls, direct them to the appropriate personnel, and take messages as needed while maintaining a high level of professionalism. - Appointment Coordination: Manage the scheduling of appointments and meetings, ensuring that all relevant parties are informed and prepared. - Administrative Support: Provide general administrative support, including filing, data entry, and maintaining office supplies, to ensure the smooth operation of the office. - Visitor Management: Maintain a visitor log and ensure compliance with security protocols, including issuing visitor badges and directing guests appropriately. - Communication: Liaise effectively with internal teams and external contacts to facilitate smooth communication and coordination. - Office Maintenance: Help maintain a clean and organized reception area, ensuring that it reflects the company’s standards and values. Key Requirements: - Proven experience as a receptionist or in a similar administrative role - Excellent verbal and written communication skills - Strong organisational and multitasking abilities - Proficiency in Microsoft Office Suite and familiarity with office equipment - A professional and friendly demeanor, with a customer-focused approach - Ability to work independently as well as part of a team - Strong attention to detail and problem-solving skills Benefits: - Competitive salary of £31,500 per annum - Opportunity to work in a dynamic and supportive environment - Career development and training opportunities - Access to employee benefits and perks If you are a motivated individual with a passion for providing exceptional customer service and administrative support, we encourage you to apply for this exciting opportunity!

Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Beauty Therapist / Guest Experience Coordinator who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: •  Provide a range of high-quality massage therapies to clients   •  Create a warm and welcoming atmosphere for all guests   •  Coordinate guest experiences from booking to treatment, ensuring satisfaction   •  Maintain a clean, organized, and relaxing environment   •  Assist in product promotions and guest service inquiries   •  Collaborate with team members to enhance the overall guest experience What We Offer: •  Full training provided, no previous experience required   •  Competitive salary with commission opportunities   •  Free uniform and product samples   •  Paid day off on your birthday   •  Flexible rota to support work-life balance   •  Many additional benefits and perks   •  Opportunity for career growth and development Requirements: •  Strong communication and interpersonal skills   •  Passion for health and wellness   •  Enthusiastic about delivering excellent guest service   •  Flexible to work shifts, including weekends   •  A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.

We are seeking a young and dedicated Bar Manager to oversee our restaurant’s bar operations. The ideal candidate will have a strong attitude to learn and have passion for providing exceptional customer service. As the Bar Manager, you will be responsible for ensuring the smooth operation of the bar, supervising staff, and maintaining high standards of quality and cleanliness. You will be provided full support and on job training, however you have to possess a strong passion to learn fast. Duties: - Manage and supervise all aspects of the bar operations, including staff scheduling, inventory management, and customer service. - Train and develop bar staff to ensure they provide excellent service and adhere to company policies and procedures. - Create and maintain a positive work environment, fostering teamwork and collaboration among staff members. - Oversee the preparation of beverages, ensuring consistency and quality. - Monitor inventory levels and order supplies as needed to maintain adequate stock. - Handle customer complaints or issues in a professional and timely manner. - Maintain cleanliness and organisation of the bar area, including equipment maintenance and regular cleaning schedules. - Collaborate with kitchen staff to coordinate food and beverage service for special events or promotions. - Experience: - Previous experience is not essential as you will have to be provided full training and support. - Excellent leadership skills with the ability to motivate and inspire a team. - Knowledge of food preparation techniques is a plus. - Familiarity with hotel or restaurant operations is preferred. - Skills: - Having Good Communication skills - Hold a valid Bar liscence.

Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Massage Therapist / Guest Experience Coordinator who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: •  Provide a range of high-quality massage therapies to clients   •  Create a warm and welcoming atmosphere for all guests   •  Coordinate guest experiences from booking to treatment, ensuring satisfaction   •  Maintain a clean, organized, and relaxing environment   •  Assist in product promotions and guest service inquiries   •  Collaborate with team members to enhance the overall guest experience What We Offer: •  Full training provided, no previous experience required   •  Competitive salary with commission opportunities   •  Free uniform and product samples   •  Paid day off on your birthday   •  Flexible rota to support work-life balance   •  Many additional benefits and perks   •  Opportunity for career growth and development Requirements: •  Strong communication and interpersonal skills   •  Passion for health and wellness   •  Enthusiastic about delivering excellent guest service   •  Flexible to work shifts, including weekends   •  A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.