Are you a business? Hire customer service coordinator candidates in United Kingdom
As a Front of House/Kitchen Assistant at our takeaway shop, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: • Greet customers with a warm and friendly demeanor. • Take orders accurately and efficiently, ensuring special requests are noted. • Maintain a clean and organized front of house area, including dining and service areas. • Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. • Handle customer payments and transactions with precision. • Uphold excellent customer service standards and address customer concerns professionally. • Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: • Ensure food safety and sanitation standards are met at all times. • Maintain kitchen equipment and utensils in good working condition. • Assist in inventory management and restocking supplies as needed. • Work closely with the kitchen team to coordinate orders efficiently. Qualifications: • Minimum of 3 years of experience in both front of house and kitchen roles. • Demonstrated ability to multitask in a fast-paced environment. • Excellent communication and interpersonal skills. • Strong attention to detail in both food preparation and customer service. • Knowledge of food safety and hygiene practices. • Ability to stand for extended periods and lift moderately heavy objects. • A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. Shift starts from weekday 6pm- 2am Payment is paid per week We are a company that do bonus schemes and reward for hard work, and increase pay when we see improvements and determination. Salary: From £12.00 per can increase due to experience
Oversee and train front-of-house staff to maintain excellent service standards. Coordinate daily floor activities, ensuring smooth operations and outstanding customer service. Work closely with kitchen staff to guarantee prompt food delivery. Track inventory and manage stock levels to ensure seamless service. Support staff scheduling and provide adequate coverage during busy periods and events. Ensure compliance with hygiene, safety, and health standards by enforcing established procedures. Provide regular updates to the Restaurant Manager on floor operations and address any arising issues.
Manage and oversee warehouse operations, ensuring accurate receiving, storage, and dispatch of products sold on Amazon, OnBuy, and the company’s own webs Coordinate with suppliers and logistics providers to maintain optimal stock levels and ensure timely fulfillment of orders. Supervise and train warehouse staff, assigning tasks to efficiently handle order processing, inventory control, and packaging. Ensure compliance with health and safety regulations in all warehouse activities and processes. Develop and implement warehouse policies and procedures to improve productivity and streamline operations. Collaborate with sales, purchasing, and customer service teams to ensure seamless order processing and delivery. Monitor warehouse performance metrics such as order accuracy, stock levels, and processing times, and prepare performance reports. Plan and optimize the warehouse layout to maximize space utilization and operational efficiency, catering to the needs of e-commerce platforms and direct sales.
Manage and oversee warehouse operations, ensuring accurate receiving, storage, and dispatch of products sold on Amazon, OnBuy., and the company’s own website. • Coordinate with suppliers and logistics providers to maintain optimal stock levels and ensure timely fulfilment of orders. • Supervise and train warehouse staff, assigning tasks to efficiently handle order processing, inventory control, and packaging. • Ensure compliance with health and safety regulations in all warehouse activities and processes. • Develop and implement warehouse policies and procedures to improve productivity and streamline operations. • Collaborate with sales, purchasing, and customer service teams to ensure seamless order processing and delivery. • Monitor warehouse performance metrics such as order accuracy, stock levels, and processing times, and prepare performance reports. • Plan and optimize the warehouse layout to maximize space utilization and operational efficiency, catering to the needs of e-commerce platforms and direct sales.
As a Letting Administrator, you will be responsible for providing essential administrative support to the lettings team and ensuring the smooth running of the office. Your daily tasks will include: • Tenant and Landlord Communication: Acting as a point of contact for tenants and landlords, handling queries, and ensuring a high standard of customer service. • Property Listings and Marketing: Advertising properties on various platforms, arranging viewings, and updating property details. • Tenant Referencing: Managing the tenant referencing process, including credit checks, employment verification, and obtaining references. • Lease and Contract Preparation: Preparing and processing tenancy agreements, inventory reports, and related paperwork. • Property Inspections and Maintenance: Coordinating maintenance requests and liaising with maintenance team for property repairs and inspections. • Rent Collection & Payments: Assisting with rent collection and managing the financial records for each property. • General Office Duties: Filing, data entry, and maintaining accurate tenant and property records on the agency's system.
A retail supervisor's role can vary greatly depending on the store and its products. However, their main job is to oversee staff and store operations. Their responsibilities may include delegating tasks, managing employees, handling customer complaints, overseeing inventory and maintaining the store's visual appeal. They are the bridge between the store’s employees and management, ensuring a smooth operation. Below is a list of common responsibilities for a retail supervisor. Delegate tasks As a retail supervisor, part of your duty is to assign tasks to retail staff. This involves coordinating schedules, ensuring that each employee knows their role and monitoring their performance. Customer service supervision In retail, satisfying customers is paramount. Retail supervisors play a crucial role in this by using their customer service skills to resolve customer complaints and answer queries. Managing inventory Part of your responsibilities as a retail supervisor will include tracking inventory, ensuring the store is well-stocked and managing product orders. Visual merchandising Maintaining the store’s visual appeal is essential in retail. As a supervisor, you'll need to ensure that displays are attractive and that they change regularly to promote different products and offers.
Oita, Japanese Restaurant in Wood Green is recruiting experienced and professional Restaurant Floor Manager to assists in coordinating all Front of House operations. Position for 48 hours a week including all weekends. Skills required: - Currently working at Restaurant Management level - experienced in a fast-paced and high-volume restaurant - Have a good understanding of business operations - great customer service - excellent communication skills - problem solving - clean and organised - hard working and humble Rewards: - 28 holidays - 2 days off - 30% Discount on food when dining with friends or family - Meals on Duty - Job training and excellent internal growth opportunities - Flexible Schedules - 30% Discount at Green Rooms Hotel
Location: London, UK Company: Stanley Ley About Stanley Ley: Stanley Ley is a renowned provider of high-quality legal wear and accessories, serving professionals in the legal field. We pride ourselves on our commitment to excellence and exceptional customer service. Job Summary: We are seeking a detail-oriented and organized Administrative Assistant to support the daily operations of Stanley Ley. The ideal candidate will handle administrative tasks, assist with customer service, and ensure smooth functioning across the business. Key Responsibilities: Administrative Tasks: • Manage and organize company documents, files, and records. • Handle correspondence, emails, and phone calls professionally and efficiently. • Schedule appointments, meetings, and maintain calendars for senior staff. • Process invoices, payments, and basic bookkeeping tasks. • Order and maintain office supplies. Customer Service Support: • Assist customers with inquiries, both in-person and via phone/email. • Ensure a professional and welcoming environment for clients visiting the store. • Handle customer complaints or escalate them to the appropriate department. Operational Support: • Coordinate with suppliers to track orders and deliveries. • Assist in preparing reports, presentations, and spreadsheets. • Support the management team with ad-hoc tasks and projects as needed. • Ensure compliance with company policies and procedures. Requirements: • Experience: Previous experience in an administrative or assistant role preferred. • Skills: • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Strong organizational and multitasking abilities. • Attention to detail and accuracy. • Ability to handle sensitive information with confidentiality. • Personal Attributes: • Professional demeanor and a positive attitude. • Ability to work independently and as part of a team. • Customer-focused mindset. What We Offer: • Competitive salary. • A supportive and collaborative work environment. • Opportunities for professional development and growth. • Discounts on company products. How to Apply: Please send your CV and a cover letter detailing your suitability for the role.
We’re a laid-back, fun-loving pizza joint serving up delicious slices, cold drinks, and great vibes. Our place is all about good food and a welcoming atmosphere. We’re on the hunt for a dynamic Restaurant Manager to lead our team and keep the good times rolling. Job Overview: As the Restaurant Manager, you’ll oversee daily operations, ensuring top-notch customer service, smooth team coordination, and an all-around awesome experience. You’re a natural leader who thrives in a fast-paced environment and loves making people happy. What You’ll Do: Lead floor operations, ensuring customers have a memorable dining experience. Manage and motivate the team with clear communication and support. Handle customer concerns with a smile, keeping them coming back. Assist in hiring, training, and developing team members. Ensure the restaurant stays clean, organized, and ready for action. Oversee opening and closing tasks, maintaining operational excellence. What We’re Looking For: Previous management experience in casual dining. An upbeat, approachable attitude with a love for people and pizza. Strong communication and problem-solving skills. A team-first mindset with a hands-on leadership style. What We Offer: A fun, supportive work environment that feels like family. Flexible scheduling and growth opportunities. Competitive pay and performance-based rewards. Free pizza (of course)!
Job Overview: We are seeking a dedicated IT Support Engineer to join our team and provide technical support to our employees. The ideal candidate will diagnose, troubleshoot, and resolve hardware, software, and network issues while maintaining the overall health of IT systems. This role is crucial to ensuring smooth daily operations and enhancing user satisfaction through timely assistance and training. --- Key Responsibilities: 1. Technical Support Respond to and resolve IT support requests via email, phone, or in person. Troubleshoot hardware, software, and network-related issues. Set up and configure new user accounts, systems, and devices. 2. System Maintenance Monitor and maintain servers, networks, and IT infrastructure. Perform regular updates, patches, and system backups. Ensure compliance with IT security policies and standards. 3. Troubleshooting Diagnose and resolve technical problems, escalating complex issues when necessary. Identify recurring issues and recommend long-term solutions. 4. User Training and Documentation Provide training to users on IT tools and best practices. Create and maintain user manuals, FAQs, and other technical documentation. 5. Collaboration and Vendor Management Work closely with IT teams and other departments to optimize system performance. Coordinate with external vendors for hardware and software procurement and maintenance. 6. Cybersecurity Monitor systems for potential security threats and implement preventive measures. Respond to and mitigate security incidents, ensuring data integrity and protection. --- Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience as an IT Support Engineer or similar role. Proficiency in operating systems (Windows, macOS, Linux). Knowledge of networking concepts (TCP/IP, VPN, DNS, DHCP). Familiarity with tools like Active Directory, Office 365, and ticketing systems. Strong problem-solving, organizational, and communication skills. Certifications such as CompTIA A+, Network+, CCNA, or ITIL are a plus. --- Soft Skills: Excellent interpersonal and customer service skills. Ability to work under pressure and manage multiple tasks. Strong attention to detail and proactive problem-solving approach. --- Working Conditions: On-site/remote work as per company policy. May require occasional evening or weekend shifts for system maintenance or emergencies.
Overview We are seeking a skilled Travel Manager to join our team. The ideal candidate will have a passion for travel and possess expertise in the travel and hospitality industry. Duties - Plan and coordinate travel arrangements for clients - Research destinations, hotels, and activities to create tailored travel itineraries - Book flights, accommodation, transportation, and activities - Provide excellent customer service to ensure client satisfaction throughout their travel experience - Manage travel budgets and expenses efficiently - Stay updated on travel trends, regulations, and safety protocols Qualifications - Previous experience in the travel industry is essential - Strong organisational skills with attention to detail - Excellent communication and customer service skills - Ability to work well under pressure and meet deadlines - Proficient in using travel booking platforms and software If you are passionate about travel and possess the required skills, we invite you to apply for the Travel Manager position with us. Job Types: Full-time, Permanent Pay: £38,230.00-£39,500.00 per year Benefits: Additional leave Casual dress Company pension Free parking On-site parking Sick pay Store discount UK visa sponsorship Work from home Schedule: Day shift Monday to Friday Work Location: In person
Position: Floor Manager Brief We are looking for a Floor Manager to lead all aspects of our business. The job is based in our restaurant at ALL SEASONS CATERING LIMITED( 7-8 Bow Street, London, WC2E 7AH ). You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Responsibilities · Coordinate daily Front of the House and Back of the House restaurant operations · Deliver superior service and maximize customer satisfaction · Respond efficiently and accurately to customer complaints · Regularly review product quality and research new vendors · Organize and supervise shifts · Appraise staff performance and provide feedback to improve productivity · Estimate future needs for goods, kitchen utensils and cleaning products · Ensure compliance with sanitation and safety regulations Requirements and skills: · Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospital Manager or similar role · Proven customer service experience as a manager · Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff · Familiarity with restaurant management software · Strong leadership, motivational and people skills · Acute financial management skills The successful candidate will be offered up to £40,500. The closing date for the application is 16 December 2024.
CONTRACT TYPE Permanent HOURS 37.5 hours per week SHIFT PATTERN Monday till Sunday Depending on Shift and Events 5 days a week Between 10am – 2am (Dependent on requirement) PLACE OF WORK 13-15 Aintree Rd, Bootle L20 9DL SALARY £38,700.00 per annum (£19.85 per hour) We are seeking a dynamic and experienced Restaurant Manager to lead our front-of-house operations and drive our marketing and social media efforts. Key Responsibilities: – Oversee daily restaurant operations, ensuring a high standard of service and customer satisfaction. – Manage staff scheduling, training, and performance evaluations. – Handle customer complaints and feedback promptly and professionally. Marketing and Social Media Management: – Develop and execute marketing strategies to promote Kemola Restaurant and Lounge. – Manage social media accounts, creating engaging content to attract and retain customers. – Plan and execute promotional campaigns, events, and special offers. – Monitor and analyse the effectiveness of marketing efforts and adjust strategies as needed – Ensure that all customers receive excellent service from the moment they enter the restaurant until they leave. – Foster a welcoming and friendly atmosphere for customers and staff alike. – Engage with customers to receive feedback and make improvements based on their suggestions. – Assist in developing and managing the restaurant’s budget. – Monitor financial performance, including sales, costs, and profitability. – Implement cost-control measures to maximize efficiency and profitability. – Plan and coordinate events and special occasions hosted at Kemola Restaurant and Lounge. – Ensure all event logistics are managed effectively and that customers have a memorable experience. Staff Development: – Recruit, train, and develop front-of-house staff. – Foster a positive work environment and encourage teamwork and professional growth. Compliance: – Ensure compliance with all health and safety regulations and licensing laws. – Maintain up-to-date knowledge of industry trends and best practices. Qualifications: – Proven experience as a Restaurant Manager or in a similar role within the hospitality industry. – Strong leadership and team management skills. – Excellent customer service and communication skills. – Experience in marketing and social media management. – Financial acumen, including budgeting and cost management. – Ability to multitask and work under pressure. – Knowledge of health and safety regulations and licensing laws. Why This Role is Needed: The Restaurant Manager role is crucial for Kemola Restaurant and Lounge as it ensures the smooth operation of our front-of-house activities and enhances our customer experience. This role is key to maintaining high standards of service, driving marketing initiatives, and engaging with our customer base through social media. By having a dedicated manager to oversee these aspects, we can focus on growth, profitability, and creating a vibrant dining environment. The Restaurant Manager will play a pivotal role in achieving our business objectives and ensuring the long-term success of Kemola Restaurant and Lounge. ENTRY REQUIREMENTS OF THIS JOB: A degree/higher diploma in relevant field Extensive experience in working in a Nigerian Hospitality environment and working in a Nigerian restaurant is desirable. Willingness to undergo of and on-the-job training. Good interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. DBS Clearance/Police Check Passport/ID Right to work The closing date for applications is 19th August 2024 WHAT’S IN IT FOR YOU? £38700.00 per annum (£19.85 per hour) Tips Bonus Scheme 25% off all food and drink. Great opportunities to progress within a growing company. Free meals on shift. 28 days annual leave on a pro-rata basis Auto pension enrolment with NEST
As the Shop Manager at Alam Mini Market, you will be responsible for overseeing the daily operations of the store, ensuring efficient stock management, high customer service standards, and the effective running of various sections including fresh meat, frozen meat, fish, vegetables, and groceries. The role involves managing staff, ensuring compliance with food safety regulations, and driving the store's financial performance. Key Responsibilities: • Oversee daily store operations across all product sections, including fresh and frozen items. • Manage and motivate the store team to achieve excellent customer service and sales targets. • Coordinate with suppliers to ensure timely restocking and manage inventory levels. • Ensure compliance with food safety and health regulations. • Implement strategies to drive sales and profitability while maintaining high-quality standards. • Manage store budgets, cash handling, and financial reporting. • Address customer inquiries and resolve complaints to ensure customer satisfaction. • Conduct regular checks to maintain product quality and store cleanliness. • Monitor sales performance and adjust operations to meet targets. Skills and Qualifications: • Proven experience as a Shop Manager, preferably in retail or grocery sectors. • Strong leadership and team management abilities. • Excellent customer service skills with a focus on building positive client relationships. • Knowledge of food safety and hygiene regulations. • Strong financial acumen and problem-solving skills. Salary Offered: £34,100 to £40,000 per annum (depending on experience) Working Hours: 37.50 hours per week, pro rata basis. Additional Requirement For the Overseas Candidate: Visa Sponsorship may offered for the right candidate.
As a Sales Administration for our online furniture company, you will be responsible for managing sales orders, coordinating with customers and suppliers, and providing excellent customer service. Your duties will include: 1. Processing sales orders accurately and efficiently. 2. Communicating with customers via phone, email, and chat to provide product information, answer questions, and resolve any issues or concerns. 3. Coordinating with suppliers to ensure timely delivery of orders. 4. Assisting with inventory management and tracking. 5. Providing sales reports and analysis to management. 6. Handling returns and exchanges in accordance with company policies. 7. Maintaining customer records and updating information in the company database. 8. Collaborating with other departments, such as marketing and logistics, to ensure a smooth sales process. 9. Keeping up-to-date with product knowledge and industry trends. 10. Providing exceptional customer service and ensuring customer satisfaction. The ideal candidate for this role will have excellent communication and organizational skills, attention to detail, and a strong customer focus. Previous experience in sales administration or customer service is preferred. A passion for furniture and home decor is a plus. Join our team and help us provide our customers with top-quality products and service.
Job Summary We are organizing a private event on** December 15th, 2024**, at Tate Modern in London, and we would greatly appreciate your support in recruiting volunteers for this meaningful occasion. As a Volunteer, you will assist in various capacities, ensuring that our HNWI guests receive exceptional hospitality and support during their visit. Responsibilities - Welcoming and registering attendees. - Guiding guests through the venue and providing general assistance. - Supporting event logistics, including coordination with staff and vendors. - Assisting in the setup and breakdown of the event. - Being a point of contact for any inquiries from attendees. Requirements - Have a background in the arts (e.g., art education, fine arts, art history, or related fields). - Having experience participating in or organizing parent-child activities, or similar relevant experience is a PLUS. - Are enthusiastic and passionate about arts and education. - Have excellent communication and interpersonal skills. - Are reliable and able to commit to the event date and required hours. - Experience in event coordination or customer service is a plus but not mandatory. Join us in making a difference while gaining valuable experience in the hospitality sector!
Contact Centre Coordinator Epsom Support Centre | Service Centre | Permanent | Full Time - 37.5 hours per week Salary: £23,887.50 per annum. Onsite interview dates: Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you. If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK’s leading Healthcare Charity. We’re recruiting great people to join our friendly, welcoming Contact Centre on a Hybrid working basis. As a Contact Centre Coordinator, you’ll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you’ll be able to prioritise and manage your workload in a fast-paced team environment. As a Contact Centre Coordinator, you will: Expertly handle all contact with our customers Make good use of a variety of channels, including calls, emails, live chat and social media Ensure the customer journey is always seamless Be part of an exciting, varied and dynamic environment Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm) Deliver excellent customer service, every time. Competently and confidently adhere to a Hybrid working model, with flexibility to work both remotely and on-site when required. Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare – at Nuffield Health, we’ll take care of what’s important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. It starts with you.
Job description Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 12-16/hour Vacancies: 2 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: - Greeting guests as they arrive and providing them with a warm welcome - Escorting guests to their tables and ensuring they are seated comfortably - Managing reservations and coordinating seating arrangements - Communicating with the kitchen and servers to ensure efficient service - Assisting with basic administrative tasks, such as answering phones and taking reservations - Maintaining cleanliness and organization in the reception and waiting areas Requirements : - Previous experience in a similar role is preferred but not required - Excellent communication and customer service skills - Ability to remain calm and professional under pressure - Strong organizational skills and attention to detail - Flexibility to work evenings, weekends, and holidays as needed Benefits : - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time
Key Responsibilities: Manage and supervise the floor staff. Ensure that all guests receive excellent customer service. Coordinate with the kitchen staff to ensure timely and accurate food delivery. Address customer inquiries, complaints, and feedback in a professional manner. Maintain the cleanliness and organization of the dining area. Train, motivate, and schedule staff to ensure optimal performance and coverage. Monitor inventory levels and collaborate with the management team on ordering supplies. Implement and enforce restaurant policies and procedures. Conduct regular staff meetings to communicate updates and expectations. Requirements Excellent leadership skills. Strong problem-solving and decision-making abilities. Ability to handle high-pressure situations and multitask effectively. Attention to detail and commitment to quality standards. Basic understanding of inventory management and point-of-sale systems.
Job Summary We are seeking a skilled Shop Supervisor to oversee our retail operations, ensuring smooth day-to-day running of the shop. The ideal candidate will have strong leadership abilities and a passion for delivering excellent customer service. You will have to monitor sales activities to ensure that customers receive satisfactory service and quality goods. will be responsible to reconcile cash receipts, inventory-taking, or in performing services for customers. liable to enforce safety, health, and security rules. Implement measures to avoid stock damage and theft, monitoring displays, and product defects. It is also vital to investigate market trends, and addressing customers requests and complaints. good understanding of marketing, sales, and also possess a strong understanding of the retail shop industry, supervisory skills, knowledge of consumer trends, and competency in retail management. Familiarity with applicable rules and regulations is also vital Responsibilities - Supervise and coordinate shop staff, providing guidance and support as needed - Manage inventory levels and order stock when necessary - Monitor sales performance and implement strategies to drive sales growth - Ensure the shop is clean, organised, and visually appealing at all times - Handle customer inquiries, resolve issues, and process transactions - Train new employees on shop procedures and product knowledge - New and alternate vendor and product developments to increase products portfolio to enable business venture for handling dynamic needs of customers - Proven experience in a supervisory or managerial role, preferably in a retail environment - Strong leadership skills with the ability to motivate and develop a team - Excellent communication and interpersonal abilities - Proficiency in sales management and inventory control - Bilingual proficiency is advantageous - Familiarity with phone etiquette and administrative tasks - Join our team as a Shop Supervisor and take the next step in your retail career! - Job Type: Full-time - Pay: £31,000.00-£39,000.00 per year - Education: - GCSE or equivalent (preferred) - Experience: - Retail sales: 3 year (preferred) - Supervising experience: 2 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred)
Job Overview: We are seeking a highly organized and customer-focused Accommodation Manager to oversee the efficient operation of accommodation services. The role requires managing day-to-day activities, ensuring a high standard of service delivery, maintaining property standards, and fostering positive relationships with residents, staff, and service providers. ** Key Responsibilities:** 1. Operational Management: Oversee the daily operations of accommodation facilities, ensuring smooth and efficient functioning. Manage bookings, allocations, and check-in/check-out procedures. Conduct regular inspections to ensure compliance with health, safety, and hygiene standards. ** ** ** 2. Customer Service:** Act as the main point of contact for residents or guests, addressing inquiries and resolving complaints promptly. Foster a welcoming and supportive environment for all residents. Gather feedback and implement improvements to enhance customer satisfaction. ** 3. Staff Management:** Recruit, train, and supervise accommodation staff, ensuring they deliver excellent service. Schedule and delegate tasks to ensure optimal staff performance. Monitor staff adherence to organizational policies and procedures. ** 4. Financial Oversight:** Manage budgets and control costs while ensuring quality service. Handle billing, invoicing, and payment collection accurately. Monitor occupancy rates and optimize revenue generation opportunities. ** 5. Maintenance and Compliance:** Coordinate with maintenance teams to ensure facilities are in good repair and fully operational. Stay updated on regulatory compliance and implement necessary measures. Maintain accurate records of incidents, maintenance logs, and regulatory certifications. ** Key Requirements:** ** Education and Experience:** Proven experience as an Accommodation Manager, Property Manager, or a related role. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Knowledge of housing laws and regulations is a plus. ** Skills and Competencies:** Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Leadership skills to manage and motivate a team. Proficiency in property management software and MS Office. Problem-solving and conflict resolution skills. Other Requirements: Flexibility to work evenings, weekends, or holidays as required. Ability to handle emergencies calmly and efficiently.
An Indian Street Food Chef specializes in preparing traditional and modern Indian street food dishes, offering an authentic taste of Indian cuisine. This role requires culinary skills, creativity, and the ability to work in a fast-paced environment. Here is a detailed breakdown of the job role: Key Responsibilities Preparation and Cooking: Prepare and cook a variety of Indian street food dishes such as pani puri, chaat, puff - patty, pav bhaji, dosas, sev-usal, vada pav, bhajji, dabeil, samosa chat, surti locho and more. Ensure consistency in taste, quality, and presentation of all dishes. Menu Development: Design a menu that highlights diverse Indian street food flavors. Experiment with traditional and fusion dishes to cater to customer preferences. Regularly update the menu to include seasonal and trending items. Ingredient Management: Source fresh, authentic ingredients and spices to maintain the quality and authenticity of dishes. Monitor inventory levels, manage storage, and minimize waste. Hygiene and Food Safety: Adhere to all food safety and hygiene standards. Keep the cooking and serving area clean and organized. Conduct regular checks to ensure compliance with health regulations. Customer Interaction: Engage with customers to explain dishes and provide recommendations. Address customer feedback and improve the culinary offerings accordingly. Team Collaboration: Work closely with other kitchen staff and team members to maintain efficient service. Train junior staff or assistants in street food preparation techniques. Operational Efficiency: Manage time effectively during busy hours to ensure quick service. Coordinate with vendors for timely delivery of supplies. Skills and Qualifications Culinary Expertise: Proficiency in cooking various Indian street food items. Deep understanding of Indian spices and regional cuisines. Speed and Precision: Ability to handle high-pressure environments and deliver consistent quality. Creativity: Innovative in designing and presenting dishes that attract customers. Knowledge of Hygiene Standards: Familiarity with food safety regulations and best practices in kitchen hygiene. Customer Service: Polite and approachable demeanor when interacting with customers. Work Environment Street food stalls, restaurants specializing in Indian cuisine, catering services, or food trucks. Fast-paced and energetic, especially during peak hours. Career Path An Indian Street Food Chef can grow into roles such as: Executive Chef for Indian cuisine. Restaurant Manager or Owner specializing in Indian street food. Culinary Consultant for Indian cuisine. By mastering the art of Indian street food, chefs can gain a loyal customer base and contribute to the global appreciation of India's culinary heritage.
Manage and organize daily administrative tasks to ensure the efficient operation. Handle phone calls, emails, and correspondence, providing excellent customer service to clients and stakeholders. Schedule appointments and coordinate with electricians and clients for timely service delivery. Maintain and update records, files, and databases related to projects, clients, and staff. Prepare invoices, track payments, and assist with record keeping tasks. Support the team by preparing reports and other documents. Liaise with clients, suppliers, and contractors to ensure clear communication and smooth workflows.
Are you passionate about wine and eager to advance your career in fine dining? Join our brilliant Sommelier Team as a Junior Sommelier/Assistant Head Sommelier! Position: Calling Sommeliers at all levels including Junior Sommelier and Assistant Head Sommelier Must already have the right to work and live in the UK without any restrictions. About the Company: Jason Atherton started The Social Company, and it has grown into a globally renowned restaurant group, with a portfolio of restaurants which include the Michelin-starred City Social, Little Social as well as the Blind Pig Bar, Berners Tavern – named ‘the defining restaurant of the decade’. As the group expands its Restaurant portfolio, Mary’s Grill has recently opened its doors on Pollen Street, Sael has open in St James’ Market as well as Three Darlings in Chelsea’s Pavilion Road and Row on 5 on Saville Row is set to open its doors very soon. The Social Company has a global presence in Shanghai, Dubai, Mykonos, and St Moritz. Jason Atherton's dedication to culinary excellence and philanthropy has positioned The Social Company as a leader in the hospitality sector. About Row on 5: Row on 5 by Jason Atherton will be our flagship restaurant in Mayfair. It will take over two floors of a new building on Savile Row. The concept is “a culinary voyage” involving a multi-course dining experience. On the ground floor, there’s a mix of counter dining and tables for 36 diners. Downstairs there’s an open kitchen and bar and room for 22 more diners, along with a private dining room – cellar – with eight seats. We're on a mission to redefine the dining experience, and we're looking for a passionate staff to join our team and be a part of this exciting journey. What We Offer: Competitive salary package: Negotiable, depending on experience Employee benefits: 28 days of annual leave plus annual increments to the maximum of 33 days Complimentary meals whilst on duty Generous food & beverage discounts Company events & days out Career Development Opportunities: We believe in fostering growth and offer opportunities for professional development within The Social Company Training & Development Opportunities: We are committed to enhancing your skills and knowledge so that you can be the best that you can be. About You: You are a knowledgeable and enthusiastic wine professional with a passion for fine dining. Your expertise in wine selection and pairing enhances the dining experience for our guests. You thrive in a dynamic environment and are always ready to share your knowledge and passion for wine. Key Responsibilities: Wine Selection: Assist in curating/supporting the Senior Sommeliers in maintaining an extensive wine list that complements our menu and enhances the dining experience. Guest Interaction: Provide expert and sound advice including recommendations and guidance to guests on wine selection and pairing. Wine Service: Serve wine to guests, ensuring proper presentation and service techniques. Inventory Management: Help manage wine inventory, including ordering, receiving, and proper storage of wines. Training and Development: Train and educate staff on wine knowledge and service techniques. Event Coordination: Assist in planning and executing wine-related events, such as tastings and wine dinners. Customer Service: Address guest inquiries and resolve any issues promptly and professionally. Qualifications: Experience: Proven experience as a Sommelier or in a similar role within the hospitality industry, preferably in a fine dining setting. Education: Certification from a recognized sommelier program (e.g., Court of Master Sommeliers, WSET) is preferred. Wine Knowledge: Extensive knowledge of wines, regions, and wine-making techniques. Customer Focus: A genuine passion for hospitality and customer service, with a commitment to delivering exceptional guest experiences. Communication Skills: Excellent verbal and written communication skills. Organizational Skills: Strong organizational and multitasking abilities, with a keen eye for detail. Problem-Solving: Ability to handle challenging situations with professionalism and tact. Flexibility: Availability to work evenings, weekends, and holidays as required by the restaurant's schedule. Start Date: Immediate Start Address: 5 Savile Row, London W1S 3PB Must already have the right to work and live in the UK without any restrictions. The Social Company is an Equal Opportunity Employer and welcomes Applicant from all walks of life.