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Ace Aesthetics & Ace Vitality | Richmond, London Pay: £13-£15 per hour Hours: Approximately 6–8 hours per week initially Location: Hybrid – predominantly remote with occasional visits to Richmond Job Type: Freelance / Self-employed About the Role We're looking for a friendly, highly organised and proactive individual to support the day-to-day running of our two independent businesses in Richmond — Ace Aesthetics, an established medical aesthetics clinic, and Ace Vitality, our boutique yoga and wellbeing studio. This is a varied and flexible role for someone who enjoys keeping things organised, coordinating people and schedules, and ensuring everything runs smoothly. We're particularly interested in someone who takes ownership of their responsibilities, thinks ahead, finds solutions and can work independently without needing constant direction. Key Responsibilities Ace Aesthetics – Clinic Administration • Managing emails, enquiries and client communications., • Appointment bookings, client follow-ups and general administration., • Updating and managing our Phorest booking system., • Assisting with newsletters, promotions and client communications., • Maintaining organised records and following up on outstanding tasks., • Supporting the smooth day-to-day running of the clinic. Ace Vitality – Studio Coordination & Administration • Planning, updating and managing the weekly studio timetable., • Coordinating instructor schedules, availability and class cover., • Proactively identifying scheduling gaps and arranging replacement instructors when required., • Liaising with instructors regarding classes, timetable changes and upcoming events., • Managing Glofox bookings, class schedules and updates., • Monitoring class bookings and coordinating any necessary timetable adjustments., • Handling studio hire enquiries, bookings and communications., • Supporting workshops, collaborations and occasional events., • Helping ensure the studio operates smoothly and efficiently. General Business Support • Prioritising and managing administrative tasks across both businesses., • Keeping track of outstanding matters and ensuring tasks are completed., • Identifying ways to improve organisation and efficiency., • Providing regular, concise updates on progress and priorities., • Attending occasional meetings at our Richmond premises. About You We're looking for someone who is: • Highly organised, reliable and detail-oriented., • Proactive, resourceful and confident using their initiative., • An excellent communicator, both written and verbal., • Comfortable coordinating people, schedules and multiple priorities., • Confident using technology and online booking systems., • Able to work independently and manage their own workload., • A natural problem-solver who enjoys finding practical solutions., • Professional, friendly and approachable., • Someone who follows through on tasks without needing to be chased. Previous experience in administration, business coordination, customer service or studio management would be advantageous. Experience within beauty, aesthetics, yoga or wellbeing would be welcome but is not essential. Familiarity with Phorest, Glofox, Canva or similar systems would be helpful, although training can be provided. What We Offer • Flexible freelance working arrangement., • £13-£15 per hour., • Approximately 6–8 hours per week initially., • Predominantly remote working with occasional visits to Richmond., • Regular communication and planning meetings., • Opportunity for additional hours as the businesses develop., • A friendly, supportive and independent business environment., • A varied role with the opportunity to make a genuine difference.

Responsible for maintaining a positive image of the company and building good relationships with customers, business partners, and the public. Handle public enquiries, prepare company communications, and assist in organising meetings, events, and promotional activities. Manage communication with media representatives, share company updates, and respond to public feedback professionally. Support the company in promoting its services, resolving communication issues, and maintaining a positive reputation. Jobs And Responsibilities: • Maintain a positive image and reputation of the company., • Build and maintain good relationships with customers, business partners, and the public., • Handle public enquiries and respond to feedback professionally., • Prepare company announcements, reports, and promotional materials., • Coordinate with media representatives and share company news., • Assist in organising meetings, events, and promotional activities., • Manage communication between the company and external stakeholders., • Support marketing and promotional activities to increase public awareness of the company., • Handle communication issues and help resolve complaints., • Ensure professional communication and protect the company's reputation. Skills: • Good verbal and written communication skills., • Strong interpersonal and relationship-building skills., • Ability to communicate professionally with customers and the public., • Good organisational and time management skills., • Ability to handle enquiries and resolve complaints., • Good teamwork and problem-solving skills., • Basic computer skills, including Microsoft Word and Excel., • Ability to prepare reports and promotional materials. Experience Required • Previous experience in public relations, customer service, communications, or a similar role is preferred., • Experience in dealing with customers, business partners, and the public., • Experience in handling enquiries, complaints, and professional communication., • Experience in preparing reports, company announcements, and promotional materials., • Experience in organising meetings, events, and promotional activities is an advantage. Language Knows: English, Hindi ,Punjabi

Are you ready to be a vital part of the Number Sixteen Hotel experience? We are thrilled to offer an exciting opportunity for a Night Porter to join our dynamic team. Firmdale Hotels is renowned for its distinctive character, exceptional service, and commitment to creating memorable guest experiences. Number Sixteen Hotel, nestled in the heart of South Kensington, embodies luxury, charm, and sophistication, offering an unforgettable stay in the heart of London. As a Night Porter, you will play a pivotal role in ensuring the smooth operation of our concierge desk during the evening hours. Responsibilities: • Managing the concierge desk in the absence of the wider team, providing unparalleled service to our guests., • Handling incoming calls promptly and professionally, addressing guest inquiries and requests with efficiency and care., • Assisting guests with luggage, ensuring their arrival and departure experiences are seamless and memorable., • Responding promptly to guest requests and ensuring their needs are met with attention to detail and dedication., • Supporting check-ins and check-outs, ensuring accuracy and efficiency in all transactions. What you Need: • Exceptional attention to detail to ensure every guest interaction is flawless., • A genuine passion for delivering outstanding customer service, going above and beyond to exceed guest expectations., • Strong organisational and communication skills to effectively coordinate tasks and interact with guests and colleagues., • Comfortable working independently during night shifts while also thriving in a collaborative team environment. What We Offer: * Enjoy a balanced work-life schedule with 4 days on and 4 days off rotation. • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

Bar Manager — Bartending Experience Required We’re looking for a hands-on manager with strong bartending skills to oversee the venue’s daily operations, working closely with the owner and MNA. Initially, the role will combine venue management with preparing and serving drinks. As the business becomes busier and the team grows, the focus will move towards managing the floor, supervising staff and overseeing the venue. Hours: 5 days per week, 4 PM–midnight Pay: Starting from £13 per hour, depending on experience Responsibilities Oversee daily operations and ensure excellent customer service. Prepare and serve drinks when required. Manage the floor and coordinate service. Monitor stock, place orders and organise a weekly bar restock. Implement student offers and organise game nights. Work with MNA to deliver promotions and events. Maintain a clean, organised and welcoming venue. Coordinate with the owner for additional support during busy periods. Requirements Previous bartending experience. Management or supervisory experience in hospitality. Strong organisation, communication and leadership skills. A proactive approach to attracting customers and improving their experience. Availability to work evenings and weekends. To apply, send your CV and a short introduction outlining your experience

Job Description Secretary / Office Administrator AA Mortgage Gateway Job Title: Secretary / Office Administrator Location: Kensington, London Company: AA Mortgage Gateway Position Type: Full-Time AA Mortgage Gateway is an independent mortgage and protection brokerage that provides mortgage, protection, buy-to-let, commercial finance, and property finance solutions. We pride ourselves on delivering excellent customer service and building long-term relationships with our clients and business partners. Role Overview We are seeking a highly organised, professional, customer-focused Secretary/Office Administrator to support the business's day-to-day operations. The successful candidate will play a key role in ensuring the office runs smoothly, maintaining client relationships, supporting mortgage applications, and providing excellent administrative support to advisers and management. Key Responsibilities Administrative Duties • Manage incoming and outgoing telephone calls, emails, and correspondence., • Maintain accurate client records and filing systems., • Prepare letters, reports, meeting notes, and other business documents., • Manage office diaries, appointments, and meeting schedules., • Handle incoming and outgoing post. Client Support • Act as the first point of contact for clients and introducers., • Welcome clients attending face-to-face meetings., • Schedule appointments and follow up on enquiries., • Maintain regular communication with clients throughout the mortgage process., • Obtain and organise client documentation. Mortgage Processing Support • Assist advisers with mortgage and protection applications., • Chase lenders, solicitors, estate agents, surveyors, and clients for updates., • Upload and organise documentation through lender portals., • Monitor case progress and maintain accurate records., • Assist with preparing compliance documentation and suitability records. Marketing & Business Development Support • Manage social media updates and company communications., • Support networking events and business development activities., • Help maintain the company website and online presence., • Prepare marketing materials and client newsletters. Compliance & Data Protection • Ensure all information is handled in accordance with GDPR regulations., • Assist with audit and compliance requirements., • Maintain confidentiality of client information at all times. General Office Support • Coordinate office meetings and events., • Assist with recruitment administration when required., • Support directors and advisers with additional administrative projects. Person Specification Essential Skills • Excellent written and verbal communication skills., • Strong organisational and time-management abilities., • High attention to detail., • Professional and friendly telephone manner., • Ability to prioritise workload effectively., • Strong IT skills including Microsoft Office (Word, Excel, Outlook)., • Ability to work independently and as part of a team. Desirable Experience • Previous experience in a mortgage brokerage, financial services, banking, or estate agency environment., • Knowledge of mortgage application processes., • Experience using CRM systems., • Understanding of GDPR and compliance procedures. Qualifications • GCSEs (or equivalent) including English and Maths., • Business Administration qualification desirable., • CeMAP knowledge or experience within mortgage services would be advantageous but not essential. Personal Attributes • Professional appearance and manner., • Trustworthy and discreet with confidential information., • Proactive and self-motivated., • Positive, enthusiastic, and customer-focused., • Strong problem-solving skills. Salary & Benefits • Competitive salary dependent on experience., • Performance-related bonus opportunities., • Ongoing training and development., • Career progression opportunities within AA Mortgage Gateway., • Supportive and professional working environment. Working Hours Monday to Friday, 9:00 am – 5:30 pm, with occasional flexibility required to meet business needs. To apply, please submit your CV and a covering letter explaining why you would be a great fit for AA Mortgage Gateway.

We are seeking an experienced and energetic Kitchen Manager to lead our culinary team and oversee all aspects of food operations within a super exciting new immersive Art installation experience coming to Westfield Shepards Bush. As the sole food partner Dass Hospitality are recruiting a team to deliver fantastic food in a fast paced high volume environment working in partnership with the venues existing teams. You will be responsible for ensuring exceptional food quality, maintaining high standards of food safety, and fostering a positive, efficient kitchen atmosphere. Your leadership will drive the success of daily food production, coordinate food preparation and serving activities, and uphold our commitment to delivering great food and hospitality. Responsibilities • Oversee daily kitchen operations, including food production, preparation, cooking, and serving processes, • Lead, motivate, and supervise kitchen staff to ensure high standards of performance, teamwork, and professionalism, • Maintain food standards, • Ensure strict adherence to food safety regulations and sanitation standards across all kitchen areas, • Manage inventory levels, order supplies, and control costs to optimize efficiency without compromising quality., • Train new team members on cooking techniques, food presentation, safety procedures, and customer service expectations, • Coordinate with front-of-house staff to ensure smooth service flow and timely delivery of dishes to guests, • Be comfortable and understand the need for efficient and accurate financial reporting, profit margins and accounting. Requirements • Proven management experience within a restaurant or hospitality setting with supervising responsibilities, • Extensive knowledge of food production, food preparation, and serving standards, • Strong leadership skills with the ability to inspire and guide a diverse culinary team, • Experience in restaurant operations with a focus on kitchen management and food safety compliance, • Familiarity with culinary practices including food safety protocols, sanitation standards, and inventory control, • Excellent communication skills to effectively coordinate between kitchen staff and front-of-house teams and maintain client relationships., • Demonstrated ability to handle multiple priorities efficiently in a fast-paced setting, • Be personable and able to work our clients as well as staff members. We are looking to recruit for this exciting project immediately. The site is a 7 day operation shifts will predominantly finish by 9:30pm with some exceptions

Job post summary Date posted: 7 October 2026 Pay: £29,000.00-£30,000.00 per year Job Description: Overview We are hiring for a Doggy Day Care Manager and play a pivotal role in creating a safe, engaging, and loving environment for our canine guests. In this energetic position, you will oversee daily operations, ensure the highest standards of animal care, and lead a dedicated team to deliver exceptional service. Your passion for animals combined with strong leadership skills will help foster a positive atmosphere where dogs thrive and owners feel confident in our care. You must be confident driving a small Van and have a clean Driving License. • You will be collecting dogs directly from Clients from 7am and Dropping them back to For for Drop offs at 4/5pm., • You will be supervising the dogs daily in a Secure field, providing Doggy daily dog care activities, ensuring all pets are safe, comfortable, and engaged throughout their stay, • Coordinate feeding schedules, playtime, training sessions, and health monitoring for all dogs in our care, • Conduct regular safety checks of the facility, including play areas and equipment, to prevent accidents or injuries, • Handle customer inquiries with enthusiasm, providing expert advice on dog care and services offered - we send Clients 3/4 videos a day to let them know what their Dog has been up to., • Ensuring all necessary equipment is clean and ready for the next day, • Maintain detailed records of each dog’s behavior, health status, and any incidents to ensure transparency and quality assurance Requirements • Passionate about working with animals and committed to their well-being, • Excellent customer service skills with the ability to communicate effectively with pet owners and team members, • Ability to handle Dogs of different sizes safely and efficiently both when in transit and as part of daily routines, • Knowledge of dog behaviour, training techniques, and health monitoring practices is a plus Embark on a rewarding career where your love for dogs makes a real difference! We are dedicated to supporting your growth within a lively environment that values teamwork, compassion, and excellence in animal care.

Overview Join our dynamic team as a Restaurant Supervisor and lead the charge in delivering exceptional dining experiences! In this energetic role, you will oversee daily restaurant operations, ensure top-notch food quality, and motivate your team to excel. Your leadership will create a vibrant, welcoming atmosphere where both guests and staff feel valued and inspired. This position offers an exciting opportunity to showcase your culinary expertise, hospitality skills, and supervisory experience in a fast-paced environment dedicated to excellence. Duties • Supervise daily restaurant activities, ensuring smooth service flow and high standards of food safety and cleanliness, • Lead and motivate a diverse team of servers, cooks, bartenders, and kitchen staff to deliver outstanding customer service, • Oversee food preparation and cooking processes to maintain quality and consistency across all dishes, • Manage bar operations, including bartending duties, drink service, and inventory control, • Ensure compliance with food safety regulations and sanitation standards at all times, • Assist in training new team members on food production, serving protocols, and hospitality best practices, • Handle guest inquiries, resolve issues promptly, and foster a positive dining environment Skills • Proven supervising experience in a restaurant or hospitality setting with strong team management skills, • Extensive knowledge of food preparation, cooking techniques, and culinary practices, • Ability to perform bartending duties confidently while maintaining excellent customer service, • Familiarity with food safety standards and food production processes, • Excellent leadership qualities with the ability to motivate and develop staff, • Strong communication skills to coordinate between kitchen, bar, and front-of-house teams, • Experience with hospitality operations in hotel or restaurant environments is a plus, • Knowledge of serving techniques, hospitality principles, and barista experience is advantageous Embark on a rewarding journey where your leadership transforms everyday dining into memorable experiences. We’re committed to fostering a lively workplace that values your skills and passion for hospitality!Pay: £15.00-£18.00 per hourExpected hours: 35.0 – 55.0 per weekBenefits: • Company pension, • Discounted or free food, • Employee discount Work Location: In person

We are seeking a enthusiastic and proactive Assistant Manager to join our Warm Rosette Pub in Barnes! We’re a community-focused pub in Barnes, with a strong reputation for great food, drinks and service. Alongside our everyday pub trade, we host a wide range of events, from birthdays and private parties to weddings, celebrations and larger gatherings. We’re looking for someone who is confident leading a team, passionate about hospitality and understands what it takes to run a successful pub. Working closely with the General Manager, you’ll play an important role in the day to day running of The Crossing. You’ll be a hands-on leader who is equally comfortable managing a busy Friday night, overseeing a private celebration or making sure the cellar is running perfectly. You’ll help ensure that our guests receive consistently excellent service while supporting the team and maintaining the high standards we expect across the pub. Key responsibilities • Supporting the General Manager with the day-to-day operation of the pub, • Leading and motivating the team during busy services, • Maintaining consistently high standards of service, presentation and hospitality, • Taking responsibility for the pub in the absence of the General Manager, • Managing and maintaining the cellar, gas, • Managing stock levels, deliveries and stock rotation, • Supporting ordering and reducing waste and unnecessary stock loss, • Ensuring licensing, health & safety and company procedures are followed, • Training and developing team members, • Dealing confidently and professionally with guest feedback and complaints, • Helping maintain excellent relationships with regular customers and the local community Events are an important part of The Crossing, so experience in private hire and event management is highly desirable. This will include: • Liaising with guests and helping understand their event requirements, • Helping plan and organise events from enquiry through to completion, • Coordinating with the kitchen and front-of-house teams, • Ensuring event spaces are prepared and presented to a high standard, • Managing timings, menus, drinks packages and special requests, • Providing a warm, professional and personal service to hosts and their guests, • Helping generate repeat business and positive recommendations We’re looking for someone who: • Has previous experience in a supervisory or management role within a pub, bar, restaurant or similar hospitality environment, • Is confident and experienced with cellar management, • Has a genuine interest in beer, drinks and hospitality, • Has experience working with private events, functions or celebrations, • Is confident leading a team and taking responsibility, • Has excellent attention to detail and high standards, • Is calm and organised under pressure, • Has excellent communication and customer service skills, • Is commercially aware and understands the importance of sales, GP, stock control and reducing waste, • Is friendly, approachable and enjoys getting to know customers, • Is willing to be hands-on and lead by example, • Has a positive attitude and takes pride in the venue they work in What we offer • A key management position within a well-established Barnes pub, • Great shift patterns, this is not a late pub, • A friendly and supportive working environment, • The opportunity to take ownership and make a real impact, • Festive bonuses, • Staff benefits and discounts This is a role for someone who genuinely enjoys pub life — someone who can confidently run a busy service, look after a cellar, lead a team and make sure a wedding, birthday or celebration is an event guests will remember. If you’re passionate about hospitality, take pride in high standards and want to be part of a busy, ambitious pub in the heart of Barnes, we’d love to hear from you.

We are seeking a dedicated and experienced Restaurant Manager to oversee daily operations and ensure excellent customer service. Responsibilities include managing staff, handling budgets, coordinating with suppliers, and upholding health and safety standards. Strong leadership, communication, and problem-solving skills are essential for success in this role. Join our team to create a welcoming and efficient dining experience for our guests.

Bottega 35 in London is looking for an energetic and reliable Supervisor to join our dynamic Management Team in our new opening. This role is perfect for someone who enjoys working in fast-paced, customer-focused Hospitality environment. Skills and Experience Requirements-The Floor Supervisor is responsible for delivering exceptional guest service while overseeing the smooth flow of restaurant operations. Their primary duties include serving guests, managing service order, and ensuring an outstanding dining experience. -Floor Supervisor supports the daily operation of the restaurant by coordinating service, maintaining high service standards, and ensuring all service protocols are consistently followed. -Floor Supervisor also leads and supports the waiters and food runners by providing guidance on service procedures, allocating daily tasks, and overseeing essential operational duties such as cleaning, cutlery polishing, table preparation, and other service maintenance responsibilities. They play a key role in ensuring the team operates efficiently while maintaining the highest standards of hospitality and presentation. Requirements:-A positive attitude and strong teamwork skills-Ability to work under pressure-Previous experience in a restaurant (training provided )-Excellent communication and attention to detail Why join Bottega?-Competitive hourly rate of £16/£17 per hour, based on experienceSupportive team and great working atmosphere-Opportunities for career growth within the company-Free staffs meals prepared daily by our chefs

Looking for barista /barback to join our front of house team at Osteria Napoletana in the heart of Notting Hill. Duties and responsibilities include: • Keep the bar stocked with liquor, syrups, glasses, napkins and all other necessary items before and during service hours., • Prepare garnishes, refill ice wells, change beer kegs and restock napkins and straws., • Clean up the spills, remove the glassware and organize the counter., • Keep the bar area neat and clean., • Coordinate with managers, kitchen staff and security personnel to ensure efficient service to customers., • Handle emergency situations, like cleaning up broken glasses You will need to have experiences doing coffee's and basic cocktails. Up to £14.50 per hour based on experiences incl tronc. Part time position, up to 25/30 hours per week . You must have right to work in UK

Il Bistrotto is an Italian bistrò and cocktail bar on Hollywood Road, built around generous plates to share, excellent ingredients and a lively evening atmosphere. We’re looking for a hands-on Chef to lead our kitchen and help make every service feel warm, confident and consistent. Our food is all about letting good ingredients speak for themselves. We’re looking for someone with a strong understanding of Italian cooking and a real respect for the product: how it’s sourced, prepared, cooked and presented. You’ll lead a focused menu of sharing plates, work closely with the front-of-house team, and take pride in the details guests remember. Duties • Oversee all aspects of food production, from ingredient selection to final presentation, ensuring consistency and excellence in every dish, • Supervise kitchen staff, providing guidance, training, and support to foster teamwork and professional growth, • Manage food preparation processes, including cooking techniques, portion control, and plating standards, • Maintain strict adherence to food safety regulations and sanitation practices to ensure a safe environment for staff and guests, • Collaborate with management to develop creative menus that align with current trends and customer preferences, • Monitor inventory levels, order supplies, and manage stock to minimize waste while ensuring ingredient availability, • Lead by example in hospitality service, supporting serving staff during busy periods to enhance guest satisfaction Skills • Proven supervising experience in a professional kitchen or restaurant setting, • Strong culinary skills with extensive food preparation and cooking expertise, • Excellent team management abilities, inspiring staff to perform at their best, • Deep understanding of food safety standards and sanitation procedures, • Exceptional leadership qualities with the ability to motivate a diverse team, • Solid kitchen experience across various cuisines and techniques, • Effective communication skills for coordinating with team members and management, • Passion for hospitality and delivering memorable dining experiences This is an evening-led kitchen in a close-knit, independent restaurant. You’ll have real ownership of the day-to-day kitchen and work in partnership with the GM and owner on the wider direction of the business. We’re looking for a chef who enjoys leading a team, cares about the product and wants to help a restaurant keep getting better.

Faya Trading Limited is seeking an organised, customer-focused and commercially driven Sales Account Manager to develop business sales and manage client relationships. The successful candidate will promote the company’s printing, packaging, shipping, mailbox and business-support services to individual and corporate customers. Key Responsibilities • Develop and manage relationships with existing business and individual customers., • Generate new sales leads through networking, referrals, local business outreach and follow-up of enquiries., • Promote Mail Boxes Etc.’s shipping, packaging, printing, mailbox and related business services., • Meet customers to understand their requirements and recommend suitable services., • Prepare quotations, proposals and pricing information in line with company procedures., • Follow up sales enquiries and quotations to secure new business and repeat orders., • Manage customer accounts and provide ongoing support to encourage retention and repeat business., • Coordinate with the store and operations team to ensure customer orders are processed accurately and delivered on time., • Monitor the progress of customer orders, including print, packaging and courier/shipping requirements., • Handle customer queries and resolve service issues professionally and promptly., • Maintain accurate records of customer interactions, sales leads, quotations, orders and account activity., • Monitor local market opportunities and competitor activity to identify potential growth areas., • Prepare regular sales activity and performance reports for management., • Work towards agreed sales, customer-retention and business-development targets.