Customer service coordinator jobs in HayesCrear alertas

Employer: Roadx Logistics Limited Job Title: Transport Manager Location: Office 1, Manor House, Court Lane, Iver, SL0 9HL Hours: Full-time, 37.5 hours per week Salary: £46,000 per annum Contract: Permanent Start date: As soon as possible About Roadx Logistics Limited Roadx Logistics Limited is a UK-based logistics provider operating on a 24/7 basis, coordinating road freight movements and distribution activity for commercial and e-commerce clients. As our customer base and transport volumes continue to grow, we are recruiting a Transport Manager to oversee daily transport planning, compliance and service performance. The Role The Transport Manager will be responsible for the efficient and compliant operation of Roadx’s transport activity, including planning vehicle and driver utilisation and coordinating subcontracted capacity where required. The role will support service continuity, customer satisfaction and controlled growth. Key Responsibilities • Plan and optimise daily transport operations, including allocation and utilisation of drivers, vehicles, trailers and subcontracted transport capacity., • Coordinate maintenance planning and vehicle availability to minimise disruption and ensure service continuity., • Ensure compliance with UK transport and safety requirements, including drivers’ hours obligations, licensing, insurance, equipment safety and record keeping., • Liaise with subcontractors, authorised hauliers and logistics partners to arrange collections, loading, onward carriage and delivery of freight., • Monitor bookings and collection/delivery performance, resolving service issues and maintaining high customer service standards., • Review routeing data, traffic reports and operational KPIs to improve efficiency, reduce costs and support performance management., • Implement and maintain transport procedures, compliance checks and contingency plans in line with company and regulatory requirements., • Produce regular operational reports for senior management and contribute to continuous improvement initiatives. Essential Skills and Experience • Proven experience in transport/logistics operations management in the UK., • Strong understanding of transport compliance and operational control (e.g., planning, vehicle scheduling, service delivery monitoring)., • Experience managing fleets and/or coordinating subcontractors and third-party logistics partners., • Strong organisational and problem-solving skills with the ability to work under pressure., • Good IT skills (Microsoft Office and transport/logistics systems)., • Excellent communication and stakeholder management skills. Desirable • Qualification or certification in transport, logistics, supply chain or operations management., • Experience in time-critical logistics, e-commerce delivery operations, or multi-client distribution environments. How to Apply Please email your CV and a short cover letter outlining your relevant experience to our email address

We are seeking a dedicated and experienced Restaurant Manager to oversee daily operations and ensure excellent customer service. Responsibilities include managing staff, handling budgets, coordinating with suppliers, and upholding health and safety standards. Strong leadership, communication, and problem-solving skills are essential for success in this role. Join our team to create a welcoming and efficient dining experience for our guests.

CBI Academy is looking for a highly organized and efficient Office Assistant to join our team in Ealing, London. As an Office Assistant, you will provide administrative support to our team, ensuring the smooth operation of our office. • Provide administrative support to the team, • Manage office supplies and equipment, • Handle incoming and outgoing mail and correspondence, • Maintain office records and files, • Assist with event planning and coordination, • Provide excellent customer service to students, parents, and visitors • 1+ year of experience in an administrative role, • Excellent organizational and time management skills, • Good communication and interpersonal skills, • Proficiency in Microsoft Office and other office software, • Ability to work in a fast-paced environment • Competitive salary and benefits package, • Opportunities for career growth and professional development, • Training and support to enhance administrative skills, • Dynamic and supportive work environment If you are a motivated and organized individual who is passionate about administration, please apply with your CV and a cover letter. Address: Ealing Broadway, London

Looking for a fit person who can handle receiving deliveries and consolidating goods for shipment. For further details about the JD, see below: 1. Goods Handling:, 2. Receive and inspect goods at the designated location as per Cargoplug’s instructions., 3. Process and package goods for safe transportation, following company guidelines and industry standards., 4. Ensure timely and accurate delivery of packaged goods to Cargoplug personnel., 5. Freight Management:, 6. Supervise office operations related to freight management., 7. Oversee and coordinate all shipments from the U.K. to Nigeria., 8. Ensure all freight activities align with company policies and regulatory requirements., 9. Administrative Operations:, 10. Maintain accurate records of all shipments., 11. Use Cargoplug’s online portal to communicate effectively with clients regarding services., 12. Ensure proper documentation and compliance with both EU and Nigeria customs regulations., 13. Customer Service:, 14. Liaise with walk-in clients and respond to calls and WhatsApp messages regarding service inquiries and parcel drop-offs., 15. Provide exceptional customer support and ensure client satisfaction., 16. Marketing Support:, 17. Assist in marketing operations by capturing and sending photos and videos of hub activities to Cargoplug for social media and promotional use., 18. In-Store Shopping Assistance:, 19. Perform in-store shopping on behalf of Cargoplug clients as needed., 20. Ensure proper handling and documentation of client purchases., 21. Other Responsibilities:, 22. Perform all other duties related to logistics and freight operations as assigned., 23. Ensure a high level of operational efficiency and compliance with safety standards.

We are looking for an experienced warehouse supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. The warehouse supervisor's responsibilities include supervising employees, maintaining a Health & Safety environment, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation. To be successful as a warehouse supervisor, you should be experienced in optimizing warehousing processes and be an effective team leader. An outstanding warehouse supervisor should be dependable and have excellent organizational and time management skills. Warehouse Supervisor Responsibilities: • Supervising warehouse staff and daily activities, • Managing, evaluating and reporting on warehouse productivity., • Tracking and coordinating the receipt, storage, and timely delivery of goods and materials., • Ordering supplies and maintaining suitable inventory levels., • Checking orders, bills, items/freight received, inventory, and deliveries for accuracy., • Maintain the warehouse premises in tidy and clean order, • Maintaining records, reporting relevant information and preparing any necessary documentation in relation to shipments and freight due to be Inbound/Outbound the warehouse., • Ensuring basic maintenance standards and compliance with health and safety regulations., • Performing a daily inspection of the warehouse grounds., • Coordinating and maintaining fleets and equipment., • Communicating and coordinating with other departments and customers., • ETSF and General storage warehouse stock checks Supervisor Requirements: • Previous experience as a warehouse supervisor or a similar supportive position., • Has a valid Forklift Operator Licence and a minimum of 2 years of Forklift operating experience, • Valid UK Driving Licence – picks ups from LHR of freight back to NGT warehouse if required, • Previous experience working in a Bonded warehouse facility and being familiar and compliant with ETSF procedures, • Working experience and knowledge of Customs procedures for Import/Export, • Strong working knowledge of warehouse operations and supervision., • Time management skills and the ability to delegate, • Excellent leadership and organizational skills., • Strong communication and interpersonal skills., • Proficiency in Microsoft Office and data entry software, preferably in ASM Sequoia software or other relevant Customs software platforms, • Problem-solving skills and a can-do attitude, • Developing positive relationships with colleagues and team members and supporting the UK Head of Operations in attaining the businesses goals, • Establishing and maintaining the trust and support of colleagues, managers and teams, • Maintaining personal hygiene to a standard expected of yourself and your colleague's Corporate Identity- provide a suitable professional image by:, • Obtaining and processing information to enable appropriate decisions to be made, • Ensuring accurate storage and prompt retrieval of information, • Ensuring individuals, teams, colleagues, managers and clients are advised of appropriate information, • Ensuring good verbal and written dialogue with internal and external contacts/users, • Have excellent communicative skills with staff, peers, and Clients, • Telephone skills Miscellaneous Ad-hoc asks: follow instructions from company management for practical assignments. Shift work: this role involves a weekend shift depending on Company's work arrangement. You will be given days off during the week when the weekend shift is needed or paid overtime. Working on Bank holidays is required Flexible Working Hours: due to the nature of the work with international stakeholders, you may be required to adapt to flexible working hours and ensure maximum work efficiency per the business's needs and demands to perform your role successfully. Job Types: Permanent, Full-time Benefits: • Company events, • Company pension, • Employee mentoring programme, • On-site parking, • Private medical insurance, • 8-hour shift, • AM shift 09:00-18:00, • PM shift 12:00 – 21:00, • Overtime, • Nationwide Driving Licence (required), • Forklift Operator Licence (required) Work Location: In person Expected start date: as soon as possible

Job Description - The Business Development Manager is responsible for driving the strategic growth of Noorani Travel Ltd by identifying new business opportunities, expanding the client base, and strengthening long-term commercial relationships. - The role requires advanced planning, coordination, and delivery skills to ensure business objectives are achieved while maintaining Noorani Travel Ltd’s superior standards of service delivery and commitment to customer satisfaction. - Develop and implement structured business development strategies aligned with company growth objectives. - Identify and evaluate new markets, customer segments, and service opportunities within the travel sector. - Apply project management principles to plan, monitor, and deliver business growth initiatives within agreed timelines and budgets. - Build, manage, and maintain strong relationships with individual and corporate clients across the UK. - Act as a key point of contact for high-value clients, ensuring service commitments are delivered accurately and professionally. - Negotiate commercial terms and service arrangements in line with company policies and customer needs. - Generate and convert new business leads through referrals, networking, and targeted outreach. - Monitor sales performance, prepare forecasts, and contribute to revenue planning. - Support the development of long-term client relationships to ensure repeat business and referrals. - Work closely with travel agents and operational teams to ensure client requirements are clearly communicated and delivered. - Coordinate multiple projects simultaneously, ensuring efficient resource allocation and service quality. - Support internal process improvements to enhance service delivery and operational efficiency. - Ensure all business development activities comply with relevant UK travel regulations and internal procedures. - Maintain accurate records of client engagements, agreements, and business development activities. - Represent Noorani Travel Ltd professionally at meetings, industry events, and networking functions.

Job Summary We are seeking a proactive and detail-oriented Store Manager to support our wholesale operations across mobile accessories and consumer electronics. This role is integral to our daily sales activity, customer relationship management, stock coordination, and optimisation of online marketplace performance. The successful candidate will have strong product knowledge of mobile accessories (such as chargers, cables, cases, screen protectors, audio devices, and smart gadgets) and a keen understanding of wholesale or B2B environments. Duties • Respond to B2B customer enquiries and provide accurate product information on mobile accessories and related electronic goods, • Maintain strong relationships with existing wholesale clients and assist in onboarding new accounts, • Process sales orders efficiently and coordinate with logistics/warehouse teams to ensure on-time delivery, • Assist in managing and updating stock levels, product listings, and catalogues for wholesale and online channels, • Support e-commerce operations across platforms such as eBay, Amazon, and Shopify, • Monitor fast-moving mobile accessories and contribute to purchasing decisions based on market trends, • Prepare weekly and monthly sales performance reports, • Resolve customer issues professionally to maintain high service standards, • Experience in a wholesale, distribution, or electronics environment, • Familiarity with Amazon Seller Central, eBay Seller Hub, and other marketplace tools, • Ability to analyse sales trends and assist in stock planning, • Candidates currently on Skilled Worker visas seeking a compliant employer transfer (under transitional Home Office rules) are welcome to apply, • Strong knowledge of mobile accessories and consumer electronics, • Excellent communication skills, both written and verbal, • Ability to work in a fast-paced wholesale environment, • Strong organisational and multitasking abilities, • Good IT proficiency (Microsoft Office, CRM systems, online marketplace tools)