Customer service coordinator jobs in HayesCreate job alerts

Based at Harrow-on-the-Hill \n 18 hours per week, 39 weeks per year to cover term times \n We are looking for a professional and customer-focused Salon Sales Coordinator to provide a welcoming front-of-house service for our Hair & Beauty Department at the Harrow-on-the-Hill Campus. The successful candidate will be responsible for managing the salon reception, coordinating appointments through our in-hous... \n \n ZIPC1_UKTJ

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. \n \n The Operations Coordinator position is responsible quoting, routing, rating, monitoring and coordinating international shipments (air/ocean import/export) from pick-up through to delivery. \n \n Air freight experience is required for this role. \n \n Essential Job Functions \n\n • Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.\n, • Prepares documents necessary to complete export, import and customs clearance process\n, • Track and trace cargo as necessary to insure proper movement and delivery.\n, • Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing\n, • Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).\n, • Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.\n, • Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight.\n, • KPI adherence – DNI / LNR / Cost accuracy / ROTP\n, • Ensure Compliance in line with company standers.\n, • Other Duties as assigned.\n\n \n Education & Experience: \n\n • 2 years experience in air freight operations.\n\n \n Physical Duties & Requirements \n\n • Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components\n, • Sitting for extended periods of time\n, • Walking within the warehouse and inspecting freight\n\n \n Other Skills & Abilities \n\n • Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.\n, • Must have strong verbal and written communication skills.\n, • The ability to work in a fast-paced environment.\n, • Strong organizational skills are required, due to the high volume and demands of the position.\n, • Strong knowledge of Microsoft word and excel.\n, • Other duties as assigned.\n\n \n Disclaimer: \n The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. \n \n Recruitment Agency Policy \n At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. \n Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and Crane Worldwide Logistics will not be liable for any associated placement fees. \n We appreciate your cooperation in respecting this policy.

Air and Ocean Export Coordinator \n Heathrow, London \n Salary: £35,000 to £45,000 per year, depending on experience \n \n We are looking for an experienced Air and Ocean Export Coordinator to join an established freight forwarding business in the Heathrow area. \n \n This is a busy, hands on role where you will manage export shipments from initial booking through to final delivery. You will work closely with customers, airlines, shipping lines, overseas agents and transport providers to keep shipments moving smoothly and on schedule. \n \n Your responsibilities will include: \n • Managing air and ocean export shipments from start to finish \n • Making bookings with airlines, shipping lines and transport providers \n • Preparing air waybills, bills of lading and other export documentation \n • Completing customs entries and ensuring shipments meet export requirements \n • Keeping customers updated throughout the shipment process \n • Liaising with overseas agents and resolving any delays or operational issues \n • Checking supplier invoices and preparing files for billing \n • Maintaining accurate records within the company’s freight system \n \n What we are looking for: \n • Previous experience in air or ocean exports within freight forwarding \n • A good understanding of export documentation and customs procedures \n • Strong communication and customer service skills \n • The ability to stay organised and manage several shipments at once \n • A practical approach to solving problems \n • Confidence using freight systems and Microsoft Office \n • The right to work in the UK \n \n The successful candidate will join a friendly and experienced team, with a salary of up to £45,000 depending on experience. \n \n If you have a solid background in freight forwarding and are looking for your next opportunity near Heathrow, we would be pleased to hear from you. \n \n Apply today or call us on 0117 422 1567 for a confidential conversation.

Our client is looking for an experienced ocean import & pricing coordinator. Location is Heathrow Salary £38-43k Outline of the role : Manage import sea freight shipments from origin to final delivery while supporting the commercial team with ocean freight pricing, quotations, and carrier rate management. The successful candidate will ensure efficient shipment execution, maintain strong relationships with carriers and suppliers, and provide competitive pricing solutions to customers. Ocean Import Operations Manage end-to-end ocean import shipments from booking through delivery. Coordinate with overseas agents, shipping lines, hauliers, warehouses, and customers. Monitor shipment progress and proactively communicate updates to clients. Arrange customs clearance and ensure compliance with UK import regulations. Prepare and review shipping documentation Resolve shipment delays, discrepancies, and service issues. Ensure all operational files are completed accurately and within company KPIs. Maintain accurate shipment records in the freight management system. Verify supplier invoices and approve operational costs. Pricing & Commercial Responsibilities Prepare competitive ocean freight import quotations for customers and sales teams. Negotiate rates with shipping lines, NVOCCs, and overseas agents. Maintain carrier tariffs, contract rates, and surcharge updates. Analyse market conditions and carrier pricing trends. Support tender submissions and customer RFQs. Calculate freight costs, local charges, customs fees, and delivery costs. Ensure pricing accuracy and profitability targets are achieved. Develop and maintain relationships with carriers and service providers. Promote use of Cargowise functions for quotations to help towards paperless operations

About Cencora Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the centre of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! About the Role Are you an experienced Transport Controller or Coordinator looking for your next challenge? World Courier — a global leader in specialty logistics and temperature-controlled supply chain solutions — is looking for a driven and detail-oriented Transport Controller to join our Domestic Desk team at our Feltham site. This is a fast-paced, hands-on role at the heart of our UK operations, where no two days are the same. You'll be the crucial link between our drivers, agents, and internal teams — ensuring time-sensitive and temperature-controlled consignments are collected and delivered seamlessly, every time. Key Details Location: Feltham (Fully On-Site) Hours: 8.5 hours per shift with a 30-minute break (40 hours per week) Shift Pattern: Monday – Friday rotating shifts between 4:00am – 8:00pm Weekend working and overtime as required Please note: this role requires airport security clearance and a DBS check prior to starting Key Responsibilities Planning and allocating collections and deliveries across a fleet of drivers and domestic agents Communicating all relevant consignment information to drivers and stakeholders clearly and efficiently Monitoring emails, mobile communications, our Transport Management System (TMS) Updating and tracking consignments on our internal system Downloading and distributing temperature monitor data for customer service analysis Preparing specialist packaging and temperature-controlled consignments, and managing packaging stock levels Working closely with the Duty Controller and Department Lead Team to keep the Domestic Desk running to the highest standard Driving when required to support the wider team General administration including filing and paperwork What We're Looking For Essential: A proven background in Transport Coordination, Transport Planning, or a similar Controller role Experience in routing and transport planning for drivers A road freight or logistics background Strong computer skills, including proficiency in Excel, Word, and PowerPoint Excellent verbal and written communication skills in English Ability to prioritise, multitask, and stay calm under pressure A flexible attitude — this role involves shift work and occasional last-minute coverage A valid driving licence Willingness to undergo airport security clearance and a DBS check Desirable: Experience in customs, import/export operations A background in temperature-controlled logistics Benefits Performance-related bonus Private healthcare coverage Pension scheme * The opportunity to work with a globally recognised name in specialty logistics

Air Export Coordinator Salary: Circa £30,000 per annum (depending on experience) Type: Permanent, Full Time Location: Uxbridge area Working Pattern: Office-based An excellent opportunity has arisen for an experienced Air Export Coordinator to join a well-established freight and logistics business. This is a busy, hands-on role that would suit someone with previous Air Export experience who enjoys managing shipments from booking through to departure while delivering a high standard of customer service. Working within a supportive operations team, you will be responsible for coordinating international air freight shipments, ensuring documentation is accurate, customs requirements are met and customers receive regular updates throughout the export process. The Role Manage Air Export shipments from booking through to final departure. Obtain competitive rates from airlines, hauliers and service providers. Arrange airline bookings and coordinate collections. Prepare and check export documentation, including MAWB and HAWB paperwork. Complete CDS export customs declarations. Produce manifests, pre-alerts and other shipping documentation. Liaise with customers, airlines, overseas offices and network partners. Monitor shipments and provide proactive status updates. Ensure shipments comply with airline, customs, security and, where applicable, Dangerous Goods regulations. Resolve operational issues and documentation queries efficiently. Check supplier costs and ensure shipment files are ready for invoicing. Maintain accurate records using CargoWise. Provide support to colleagues across the Air Export team as required. What We're Looking For Essential At least two years' experience in Air Export operations. Good understanding of the complete Air Export process from booking through to departure. Experience completing CDS export customs entries. Strong knowledge of Air Export documentation and airline procedures for both console and back-to-back shipments. Excellent organisational skills with the ability to prioritise multiple time-sensitive shipments. Strong communication and customer service skills. Desirable Experience using CargoWise. Dangerous Goods (DG) by Air certification or training. Experience negotiating competitive rates with airlines, hauliers and other suppliers. What's on Offer Permanent, full-time position. Salary of circa £30,000 depending on experience. Office-based role in the Uxbridge area. Opportunity to join a supportive and established freight forwarding business. What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice

Customer Services & Sales Support Representative Job Type: Permanent, Full Time Salary: £26,000 - £30,000 per annum, depending on experience, plus 10% annual bonus Location: Uxbridge area (hybrid) Hours: Monday to Friday Are you passionate about delivering outstanding customer service and looking to join a friendly, supportive business where your contribution really matters? We are recruiting on behalf of our client, a successful and growing specialist distributor, for a Customer Services & Sales Support Representative. This is an excellent opportunity to join a small, family-friendly team where you'll enjoy a varied role, genuine responsibility and the chance to build a long-term career within a collaborative working environment. Working closely with customers, suppliers and colleagues, you'll play a key role in ensuring enquiries, orders and after-sales support are handled efficiently while maintaining the highest levels of customer service. Why Join? Salary of £26,000 - £30,000, depending on experience. 10% annual performance bonus. Be part of a small, welcoming and family-friendly team. Excellent company benefits including pension, hybrid working- 3 days in the office, company events and on-site parking. The Role Provide professional support to customers via telephone and email. Process customer orders, enquiries and sales support requests accurately. Manage returns, replacement orders, refunds and exchanges. Resolve customer issues quickly, offering practical solutions where required. Investigate and respond to customer complaints, ensuring a positive outcome. Liaise with suppliers, logistics partners and internal departments to keep customers updated. Escalate recurring issues and help identify improvements to service. Produce clear, professional email correspondence and maintain accurate customer records. The Ideal Customer Services & Sales Support Representative Will Have Previous customer service experience within a commercial business environment is essential. Excellent written and verbal communication skills, with the ability to compose professional emails independently. Strong organisational skills and the ability to manage multiple priorities. Good IT skills and confidence using business systems. A positive, proactive and customer-focused approach. Experience in a sales support or order processing environment would be advantageous. * Knowledge of technical products such as networking, point-of-sale, Auto-ID or similar equipment would be beneficial but is not essential. This role would suit someone who enjoys building relationships, solving problems and working as part of a close-knit team where everyone contributes to the success of the business. What You Need to Do Now: If this sounds like the role for you, don't wait - apply today with your up-to-date CV! If it's not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they're placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. Keywords for this role may include: Customer Services Representative, Customer Service Advisor, Sales Support, Sales Administrator, Customer Support, Order Processing, Customer Care, Customer Services Coordinator, Uxbridge jobs, West London jobs

Job Title: Transport Planner / Dispatch Coordinator Location: Uxbridge, West London Salary: £30,000 – £35,000 DOE Hours: Monday to Friday, 7:00am – 5:00pm The Role Are you an organised, confident person who is good at keeping customers, drivers and operational teams moving in the same direction? We are recruiting for a Transport Planner / Dispatch Coordinator to join a busy construction materials operation in West London. This isn't simply an administration position. You'll sit at the centre of the operation, taking customer orders, planning and scheduling deliveries, coordinating with internal teams and drivers and making sure the right products get to the right place at the right time. Previous experience within ready-mix concrete, aggregates, construction materials, transport or logistics would be advantageous, but we're also interested in people with strong transferable experience who can learn the industry. Full training on the company's systems and processes can be provided. What You'll Be Doing Taking and processing customer orders accurately Planning and scheduling deliveries throughout the working day Uploading orders and maintaining accurate information on internal systems Coordinating between customers, drivers, production and internal operational teams Monitoring workloads and proactively responding when schedules or priorities change Resolving day-to-day delivery and scheduling issues Keeping customers informed and providing a high level of service Working closely with the batching and production teams to keep operations running efficiently What We're Looking For We're particularly interested in candidates who are: Confident communicators who are comfortable dealing with customers, drivers and operational teams Highly organised and capable of managing multiple priorities Proactive rather than waiting to be told what needs doing Comfortable working in a busy, time-sensitive operational environment Able to remain calm and make sensible decisions when plans change IT literate and comfortable learning new systems Previous experience in any of the following would be particularly useful: Ready-Mix Concrete Aggregates Construction Materials Transport Planning Dispatch / Shipping Logistics Waste / Recycling You do not need to have previously held the title "Transport Planner". If you've worked within a relevant operational environment and have the communication, planning and organisational skills required, we'd still like to hear from you. Hours & Package £30,000 – £35,000 per annum Monday to Friday: 7:00am to 5:00pm Occasional Saturday cover, 7:00am – 2:00pm, paid at hourly rate * Training provided if required Apply If you're currently working within dispatch, transport planning, logistics, ready-mix, aggregates or another busy operational environment and are looking for your next permanent position, apply with your CV for a confidential discussion

Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions for the Aerospace industry, are recruiting for an Operations Coordinator – AOG Logistics to be based at their offices in the London, Heathrow area. On offer: Competitive salary package, c.£42K, depending on experience Working Pattern: 4 days on / 4 days off shift pattern, 0700 to 1900 Healthcare Cash Plan, including dental and vision Incremental holidays based on length of service, with an additional day off for your birthday Contributory pension scheme Life assurance Employee Assistance Programme Free on-site parking Opportunity to grow expertise through ongoing coaching, training and development sessions Main Purpose of the Role: The Operations Coordinator – AOG Logistics will be responsible for completing shipments from start to finish within the AOG Operations team, ensuring excellent customer service at all times. This role plays a key part in the import & export process, managing documentation, liaising with suppliers, and ensuring compliance with customs regulations while providing timely support to customers. Duties and Responsibilities of the Operations Coordinator – AOG Logistics: Handle import / export processes from quotation to shipment completion, ensuring cost-effective and timely solutions for customers. Manage all documentation for import / export activities, including customs entries and delivery instructions, in line with compliance requirements. Provide excellent customer service by responding to emails and calls promptly, tracking shipments, and addressing inquiries. Ensure accurate record-keeping, billing within KPIs, and maintaining customer data in the company system. Ensure compliance with all statutory aviation requirements, health and safety policies, and the companies Quality Management System. Provide timely and accurate quotations using Cargowise, converting them into live jobs and following up to secure business To be Considered: Proven AOG import or export freight forwarding operations experience Thrives in a fast-paced, customer-driven environment. Demonstrates a solid understanding of UK customs law and procedures. Has experience with Customs Declaration Service and knowledge of Cargowise (preferred). Is proficient with Microsoft Office tools such as Word, PowerPoint, and Excel. Ideally has Dangerous Goods compliance certification. Can work independently, using their initiative to assess data and propose solutions. For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Hire Planner / Coordinator At Tomato Plant is a haulage and infrastructure maintenance company. The health, safety and welfare of our people and our customers is a priority. We are also proud of our commitment to our clients and delivering work at a very high standard which is allowing us to build an expanding client base and expand our fleet and personnel. We are looking to recruit an experienced Hire Planner/Coordinator specifically within our heavy construction plant haulage service offering to deliver the quoting, and delivery of quality estimates and quotes for haulage requests. To plan, coordinate and deploy plant resources to ensure coverage of day-to-day requirements and associated equipment, movement orders, abnormal load matters and paperwork. Key in this role is to ensure vehicles leave the depot on time and safely and monitor service changes as they arise and manage customer expectations. Raise job requests on sage and ensure the records for works completed are matched in preparation for invoicing. To ensure the company maintains compliance with all regulations for the operations of LGV vehicles. The administration of resources including raising job instructions, job sheets return and assisting in validation and sign off weekly timesheets. A key requirement is to ensure effective and proactive communication with customers as required to drive service excellence and ensure the delivery to demanding blue chip clients as may be required on time and within commercial requirements. The successful applicant will be servicing contracts across our existing client base including Heathrow Airport Ltd, Greenshields and Charles Wilson and various other clients in London and Southern England. Job benefits include: A full-time position Twenty days paid holiday per year Full uniform and PPE equipment provided Regular training · Basic 50 hours per week Monday – Friday 06:00 – 16:00 or 07:00 – 17:00 to suit the business. Requirements Coordinate with cross-functional teams to ensure project objectives are met. Manage and direct other planners in the business. Understanding of Road Haulage Operations and compliance to surrounding legislation. Basic haulage vehicle and plant equipment awareness Must be IT literate and able to leverage software and hardware platforms to advantage. Commercially astute, analytical with a high degree of numeracy. Safety, Health and Environment Awareness Current full driving license. Desired ability to attain CRC clearance and as such attain an airside pass. Minimum of 2 years’ experience in Construction Plant and/or Haulage operations. Demonstrable operational and driver management capabilities. CPCS card Salary: £35,000.00-£40,000.00 per year

Fire and Security Service Engineer Covering: Watford - North West London Company van and fuel card Company pension We are looking for multi skilled Fire & Security Service Engineer to perform routine maintenance and reactive visits. Disciplines include; Fire Alarms, CCTV, Intruder Alarms, Access Control and Gates. We set high expectations of quality customer service and operate a yearly engineer training programme along with an in-house technical engineering support to develop excellent engineering skills to learn and develop knowledge within the industry. Attending preventative maintenance, reactive calls and small works for Intruder, Fire, Access and CCTV Systems. Fault investigations providing first time fix solutions On call rota based on additional £180 per week (1 in 4 weeks) Delivering a first-class customer service to all customers Excellent teaming working ethics, working closely with your designated coordinator and the sales team. Experience At least 2 years’ experience as an accomplished multi-disciplined Fire & Security service Engineer Technical background in the electrical / electronic industry A full UK Driving Licence subject to 6 monthly checks – mandatory Flexible to travel and on-call rota Enhanced DBS Check and security screening to BS 7858 Benefits

Gas & Plumbing Coordinator Salary: £30,000 - £32,000 per annum Contract: Permanent Location: Uxbridge area Our client is looking for an experienced Gas & Plumbing Coordinator to join their busy team. This is an excellent opportunity for someone with a strong background in gas compliance and scheduling who enjoys working in a fast-paced environment and takes pride in delivering an organised, customer-focused service. Working closely with management and operational teams, you will coordinate planned gas servicing, oversee reactive plumbing and gas works, and help ensure all compliance requirements are met. The successful candidate will play a key role in maintaining accurate records, supporting operational performance and providing excellent communication between clients, engineers and internal teams. The Role Coordinate and schedule gas servicing to maintain compliance. Arrange gas and plumbing repairs, ensuring work is completed within agreed timescales. Monitor compliance documentation and ensure certification is completed and recorded accurately. Issue reports and relevant documentation to clients following completed works. Act as a key point of contact for managers, engineers and customers, providing clear and professional communication. Support the administration of the department, maintaining accurate records and responding to client queries. Help ensure key performance indicators, customer satisfaction targets and compliance standards are consistently achieved. Work collaboratively with colleagues while demonstrating a positive and proactive approach. The Ideal Candidate Will Have Previous experience coordinating gas compliance and servicing within a gas or maintenance environment. A proven track record of coordinating engineers and planned maintenance schedules. A good understanding of compliance requirements relating to gas servicing. Strong organisational skills with the ability to prioritise competing workloads and meet deadlines. Excellent communication and relationship-building skills. A flexible, adaptable approach and the ability to remain calm under pressure. Good administrative and record-keeping skills with strong attention to detail. Why Apply? Competitive salary of £30,000-£32,000 per annum. Friendly and supportive working environment. Free on-site parking. Occupational pension scheme. 28 days' holiday, including bank holidays. A varied and rewarding role within a well-established organisation. What You Need to Do Now: If this sounds like the role for you, don't wait - apply today with your up-to-date CV! If it's not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they're placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. Keywords for this role may include: Gas Coordinator, Gas Compliance Coordinator, Compliance Administrator, Service Coordinator, Maintenance Coordinator, Plumbing Coordinator, Repairs Coordinator, Uxbridge jobs. Please check the location, salary, benefits and any client-specific operational details before posting externally. Top of Form Bottom of Form

Fleet Coordinator, THE OUTShephard's Bush, London, United Kingdom InMotion Ventures 3 LtdAbout us As a newly merged powerhouse, InMotion Ventures 3 brings together two groundbreaking brands, PIVOTAL + THE OUT. United by a shared mission to reshape the future of vehicle usership and redefine the standard of the automotive client experience. While both brands are part of the same forward-thinking company, they operate as distinct entities with their own missions, products, and services. By joining InMotion Ventures 3, youll be working across both PIVOTAL + THE OUT, playing a key role in revolutionising the way people access and experience luxury automotive services.PIVOTAL At PIVOTAL, we are transforming the way people experience cars. Launched in 2019, Pivotal offers a unique car subscription service that challenges the traditional model of vehicle ownership. Gone are the days of long-term commitments - Pivotal members can subscribe to the latest Jaguar and Land Rover models for as little as three months. Forget about depreciation, servicing, insurance, and tax; with one monthly payment, everything is taken care of.THE OUT At THE OUT, weve reinvented luxury car rental. Forget the queues, hidden fees, and trips before the trip. Instead, we deliver world-class Jaguar Land Rover vehicles, directly to your door. Whether it's a spontaneous weekend getaway or a business trip, we promise hassle-free, first-class service from start to finish. With everything included; unlimited mileage, additional drivers, insurance, and more, THE OUT is more than just a car rental service; its an experience.Whether youre supporting PIVOTALs car subscription model or working with THE OUTs luxury rental service, youll be part of a team thats setting new standards for customer experience, flexibility, and luxury in the automotive world. The best part? Youll have the chance to make an impact in two innovative, growing companies - all under one roof.To find out more have a look at www.theout.com or search @theout.uk on Instagram.About the RoleProviding a luxury service across the UK. We put our fleet team centre to all our operations. They are the heartbeat. Without them THE OUT doesn't work. As THE OUT grows, so does our fleet and operational teams. We are looking for people who want to be part of a fast growing start up, working with premium cars and managing an array of Driver Representatives.RequirementsA fleet Coordinator is essentially the person behind the entire operation. Youll be responsible for:Helping streamline the delivery and collection processProviding excellent Customer ServiceMaintaining record logs to ensure smooth running of vehiclesConducting full damage checksIdentifying and reporting any fleet maintenance issuesLiaising with car repair servicesGeneral administration dutiesDelivery and collecting company cars across London and surrounding areasWe are looking for a candidate who:Loves to engage with customers and delivers outstanding levels of serviceTakes ownership of customer needs and complaintsIs passionate and knowledgeable about the carsHas good communication and time management skillsIs flexible to work on weekendsOwnership of a full clean GB or EU driving licence held for a minimum of 24 monthsPrevious car rental experience is strongly desirableBenefitsWhat we offer;Weekend AvailabilityAnnual salary £30,000 - £30,500Annual performance bonus scheme25 days holiday plus bank holidays (adjusted based on shift)Enrolment into Company Pension SchemeEmployee discount on rentalsPotential to grow inside a fast-paced start-up environmentWork Location: In personAs this role involves more than just working with nice cars, we are looking for people with positive, customer friendly attitudes. Individuals who go above and beyond what theyre asked.Benefits:Enrolment into Company Pension SchemeEmployee discount on rentalsA day off for your birthdayCasual dressCompany eventsLife assuranceBenefit schemeSick pay (once probation period has passed)By applying to this position, you agree to allow InMotion Ventures Ltd (Abbey Road, Coventry, CV3 4LF, ) to collect, store and process your resume, contact details and any other personal data that you submit. If InMotion is providing recruitment services to a third-party, you also extend this permission to our end client.We will process this data for recruitment purposes only. The data will be stored in our Applicant Tracking System, (which stores data in the U.S and is fully compliant with EU data protection laws), and we will not share it with anyone else.We would like to keep this data until our open role is filled and may choose to keep it in our database for future roles for up to 12 months.Heres a link to our privacy policy . In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. You also have the right to lodge a complaint about the way we handle your data. If you have not heard back from us within 3 weeks, please assume your application has been unsuccessful.TPBN1_UKTJ

Freightserve recruitment are looking for a Transport Coordinator for a well-established Freight Forwarder based in the Feltham, Middlesex area. Job Role:- Must work closely with suppliers to assist negotiations, build relationships well and ensure that service levels are kept at the highest standards. Must complete all required reporting expeditiously and accurately Must have a flexible approach as no two days are the same and situations will arise which simply have to be dealt with even if not outlined within a job description Must liaise with Accounts and Credit Control and assist wherever possible Must embrace and drive positive change Day to day requirements:- Organisation & planning for transport requirements using Company's leased vehicle and subcontractors. The passing of purchase invoices reserving and raising sales invoices in accordance with the company’s quality system. Production, checking and resolving of weekly job transaction reports Cargo Security; Must ensure the most current procedures are understood and correctly followed and administered and that the appropriate documentation is completed correctly. Ensure cost effectiveness in respect of Company's leased vehicles and subcontracted cartage Assisting in the Warehouse as when required Qualifications and Experience:- Knowledge of Transport essential The ability to communicate at all levels within the organisation and varied customer/supplier base. An articulate, creative thinker with the ability to share their views succinctly and sensibly Good MS Skills A creative and forward thinker As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

We are recruiting for our client based near to Heathrow, a Project coordinator or someone with Multi Modal knowledge within a Freight Forwarding envirnoment This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experience Outline of the role: Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction. Duties Include: Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo Order acceptance Operations consulting, planning & scheduling Service decision Ad hoc quotation to customers Urgent deliveries controlling, reporting Follow-up on cargo customs clearance and timely delivery File opening Pick-up arrangement Booking Booking of direct/back to back shipments with carrier Customer Inquiries Operational Job Costing Arrival notification to customer Coordination of transit shipments activities Receiving of customer’s instructions Cooperation with customs subcontractor and control on its activities Provide Track & Trace info Irregularity management/handling within his/her responsibility Assure Temporary import / export files controlling / letters submitting. Maintain area standard operational processes Ensure customer retention and customer satisfaction Provide forwarding / logistic support to sales Provide performance on operational excellence and initiate corrective measures Assure operational excellence within his/her responsibility Assure the correct and full use of operation enabling applications Requirements & Skills Knowledge (air / logistics / SCM) preferably in Projects – Oil & Gas, mining, energy sectors. Communication & Interpersonal skills Customer minded Educational background & work experience Preferable Operational industry experience Preferably international working experience Language skills: Fluent in English

Air Import Operations Coordinator Location: London Heathrow, LHR Salary: £34,000 - £39,000 Monday - Friday | 8:30am - 5:30pm Permanent Position The Opportunity We're recruiting for an experienced Air Import Operations Coordinator to join a well-established global logistics and supply chain business. This is an excellent opportunity for someone with strong air import freight forwarding experience who enjoys taking full ownership of shipments and delivering a high level of service to customers. You'll manage air imports from arrival through to final delivery, working closely with customers, airlines, overseas agents, customs and internal teams to ensure shipments move smoothly, compliantly and on time. The Role Managing air import shipments from arrival through to final delivery Coordinating customs clearance, documentation and delivery requirements Liaising with customers, airlines, overseas agents, carriers and internal teams Tracking shipments and providing accurate, proactive customer updates Handling rates, quotations, routing and transport arrangements Ensuring import documentation is complete and compliant Managing job costing, billing and shipment profitability accurately Identifying efficient and commercially viable transport solutions Maintaining high standards of operational performance and customer service Supporting the wider operations team when required About You We're looking for someone with previous experience within air freight forwarding, ideally handling air imports independently. You'll ideally have: 2+ years' freight forwarding or international logistics experience Strong knowledge of air import operations Good understanding of customs clearance and import documentation Confidence managing shipments from start to finish Excellent communication and customer service skills Strong organisation and attention to detail The ability to manage multiple shipments and priorities in a fast-paced environment A proactive, commercially aware approach to freight operations What's on Offer £34,000 - £39,000 salary Monday to Friday working hours Permanent opportunity with an established global logistics business A busy and varied air freight operations position Opportunity to develop within an international logistics environmentIf you're an experienced Air Import professional looking for your next move around the LHR area, I'd be keen to speak with you. Apply today or get in touch for a confidential conversation. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Maintenance Administrator Location: Harrow Salary: £28,000 to £32,000 Industry: Building Services, Gas Engineering, Plumbing An opportunity has opened for a Maintenance Administrator / Coordinator to join a building services company based in Harrow. The ideal person for this role will have experience in an administrative or customer support role in the building services industry. You will be confident speaking with customers as well as scheduling maintenance, repairs and breakdown requirements to the team of engineers at the company. Maintenance Administrator Key Skills: Experience in the Building Services industry – anything from gas engineering, plumbing, heating or other engineering services Extensive experience in administration, coordination and customer service Excellent communication including incoming and outgoing phone calls Excellent organisational skills Experience working with CRMs Background raising invoices and purchase orders Maintenance Administrator Responsibilities: Managing and coordinating maintenance and breakdown requirements for customers in the commercial and residential sectors Answer incoming enquiries and booking in jobs on the system Allocating jobs to engineers and updating CRM Raising quotes for approval and purchase orders from suppliers Ordering parts for future jobs booked Raising invoices for completed works * Completing documentation on completed works If you could be interested in finding out more about the role as a Maintenance Administrator, please apply with your latest CV

Maintenance Operations SupervisorThe RoleTheMaintenance Operations Supervisor plays a pivotal role within our client's Damp, Roofing and Restoration divisions.Reporting directly to the Operations Manager, you will ensure the seamless management of client inquiries, survey bookings, job scheduling, project delivery and overseeing other Coordinators within the department.Our client is looking for individuals who align with their mission to solve complex property issues proactively, share their vision for trusted, high-performance service, and embody their core values of integrity, craftsmanship, communication, and collaboration.Minimum Requirements:Must reside within 1-hour travel from Fulham, London (SW6 4HH area).More than five years of experience with scheduling / booking of maintenance and repair works / jobs for Tradesman - Engineers, Surveyors, Technicians, Subcontractors etc. in the property services or construction industry.Property services / construction industry experience - You must understand how trades, contractors, and projects flow in practice.At least three years of experience in either damp, property restoration or roofing environment is required.Demonstrated experience managing job bookings and tracking systems (Podio experience preferred but not essential as full training provided).Experience supervising a team (Roofing / Damp / Restoration Coordinators).Excellent communication skills with both contractors and clients, balancing firmness with professionalism.Problem Solver - When challenges arise, you find solutions quickly and keep projects on track.Ambitious and Bright - You want to grow with a company that's scaling fast and rewards performance.Professional telephone manner with the ability to handle both client inquiries and contractor liaison.Strong organisational skills with exceptional attention to detail and accuracy.Ability to manage multiple priorities while maintaining composure and accuracy.Proficient in Google Workspace and comfortable using CRM or project management platforms.Excellent team and client management skills essential.Proactive, solutions-focused mindset with a commitment to delivering high service standards.Duties and Responsibilities:Oversee and Support Coordinators: Guide the Damp, Roofing and Restoration Coordinators, ensuring they deliver consistently high standards of organisation, client communication, and project flow.Subcontractor Oversight: Organise, brief, and manage Subcontractors, ensuring all works are carried out to EPS Green Standard.Quality Control: Monitor job progress, verify documentation, and uphold compliance across all stages of our client's damp and restoration projects.Operational Liaison: Work closely with Operations Managers across divisions to align schedules, resources, and ensure seamless service delivery.Client and Contractor Communication: Maintain professional and confident communication with contractors and clients, ensuring expectations are met and exceeded.Process Ownership:Drive discipline in reporting systems (Podio / Trade-Linked), ensuring data accuracy, job tracking, and profitability.Responsible for ensuring the seamless management of client inquiries, survey bookings, job scheduling, and project delivery in support of the Damp, Restoration and Roofing teams.The role serves as the primary point of contact between clients, Surveyors, Tradespeople, Subcontractors, and internal coordinator teams.Act as the primary liaison between Engineers, Surveyors, Tradespeople and Subcontractors, helping them navigate on-site challenges such as equipment needs, access restrictions or unforeseen issues.Ensure Tradespeople adhere to schedules and complete jobs efficiently while uploading accurate documentation and photographic evidence.Book and coordinate Damp, Restoration and Roofing surveys, ensuring timely delivery of reports to clients.Managing job bookings and tracking systems.Provide regular project updates to clients, ensuring expectations are managed and satisfaction is maintained.Track profit margins, issue invoices, and follow up on payments in line with company terms.Act as the key communication point for all parties involved in damp, restoration and roofing works, including clients, internal staff, Subcontractors, Trades, and suppliers.Maintaining excellent communication and customer service with our client and customer base is essential.A key responsibility will be to manage the Surveyors by understanding their capabilities and their industry expertise in order to effectively schedule them on the correct jobs.Proofreading the reports created by the Surveyors and checking for punctuation, grammar, and estimated values on all works.You will be required to handle any call backs to the business regarding recurring issues, and ensuring the correct Surveyor goes back to attend any callbacks to attend any failures or misdiagnosis.Ensure compliance with company processes and procedures for financial accuracy, safety, and operational efficiency.Ensuring a smooth cross over between their divisions and internal communications.Working closely with their Site Supervisor and Coordinators.TPBN1_UKTJ

Location: Hayes Hours: Part-Time – 20 hours per week Potential: Opportunity to progress to full-time as the business grows Salary -Negotiable About the Role Tezlom Homecare is looking for an experienced and ambitious Care Coordinator to take a leading role in managing and developing our domiciliary care division. This is an exciting opportunity for someone who wants to take ownership of the domiciliary care section, support its growth and development, and work towards becoming the CQC Registered Manager as the service expands. Key Responsibilities Take responsibility for the day-to-day management and coordination of the domiciliary care section Manage and coordinate care packages, clients and care staff Prepare and manage staff rotas and ensure all care calls are appropriately covered Match carers to clients according to their individual needs and requirements Support the recruitment, onboarding and management of care staff Ensure care plans, risk assessments and service user records are accurate and regularly reviewed Maintain high standards of care delivery and customer service Deal with client, family and staff queries professionally and efficiently Support the growth of the domiciliary care business and actively work towards increasing the number of clients and care packages Build relationships with local professionals and identify opportunities for business development Support and prepare for CQC audits and inspections Ensure the domiciliary care service remains compliant with CQC regulations and requirements Monitor compliance, quality assurance and service standards Work closely with senior management to develop and grow the service Work towards becoming the CQC Registered Manager for the domiciliary care service Essential Requirements Minimum of 5 years' experience working within domiciliary care, including significant care coordination experience Experience managing or coordinating a busy domiciliary care service Strong understanding of CQC regulations, compliance and quality standards Previous experience supporting CQC audits and inspections Experience with care planning, risk assessments and staff rotas Proven ability to support business growth and develop care services Strong leadership, organisational and communication skills Ability to work independently and take ownership of responsibilities Ambitious and motivated to progress towards becoming a CQC Registered Manager What We Offer 20 hours per week initially Opportunity to progress to a full-time position as the business grows Opportunity to take ownership of and develop the domiciliary care division Career progression towards becoming the CQC Registered Manager * Supportive management and the opportunity to play a key role in the future growth of Tezlom Homecare If you have the experience, ambition and drive to manage and grow a domiciliary care service and work towards becoming a CQC Registered Manager, we would love to hear from you. Apply today and join Tezlom Homecare in an exciting opportunity to develop and grow our domiciliary care division

Service Coordinator Slough £34,000.We are currently recruiting for a Help Desk Coordinator to join a well-established engineering company based in Slough.Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused in

Hire Planner / Coordinator At Tomato Plant is a haulage and infrastructure maintenance company. The health, safety and welfare of our people and our customers is a priority. We are also proud of our commitment to our clients and delivering work at a very high standard which is allowing us to build an expanding client base and expand our fleet and personnel. We are looking to recruit an experienced Hire Planner/Coordinator specifically within our heavy construction plant haulage service offering to deliver the quoting, and delivery of quality estimates and quotes for haulage requests. To plan, coordinate and deploy plant resources to ensure coverage of day-to-day requirements and associated equipment, movement orders, abnormal load matters and paperwork. Key in this role is to ensure • vehicles leave the depot on time and safely and monitor service changes as they arise and manage customer expectations., • Raise job requests on sage and ensure the records for works completed are matched in preparation for invoicing., • To ensure the company maintains compliance with all regulations for the operations of LGV vehicles., • The administration of resources including raising job instructions, job sheets return and assisting in validation and sign off weekly timesheets. A key requirement is to ensure effective and proactive communication with customers as required to drive service excellence and ensure the delivery to demanding blue chip clients as may be required on time and within commercial requirements. The successful applicant will be servicing contracts across our existing client base including Heathrow Airport Ltd, Greenshields and Charles Wilson and various other clients in London and Southern England. Job benefits include: • A full-time position, • Twenty days paid holiday per year, • Full uniform and PPE equipment provided, • Regular training · Basic 50 hours per week Monday – Friday 06:00 – 16:00 or 07:00 – 17:00 to suit the business. Requirements • Coordinate with cross-functional teams to ensure project objectives are met., • Manage and direct other planners in the business., • Understanding of Road Haulage Operations and compliance to surrounding legislation., • Basic haulage vehicle and plant equipment awareness, • Must be IT literate and able to leverage software and hardware platforms to advantage., • Commercially astute, analytical with a high degree of numeracy., • Safety, Health and Environment Awareness, • Current full driving license., • Desired ability to attain CRC clearance and as such attain an airside pass., • Minimum of 2 years’ experience in Construction Plant and/or Haulage operations., • Demonstrable operational and driver management capabilities., • CPCS card Salary: £35,000.00-£40,000.00 per year

Position: Air Import Operations Coordinator Location: Hatton Cross Salary: £36,000 - £39,000 Working Hours: Monday - Friday 8:30am - 17:30pm Job Type: Permanent The Opportunity We're currently recruiting for an experienced Air Import Operations Coordinator to join a leading global logistics and supply chain business. This is a great opportunity for someone with a solid background in air freight operations, who enjoys working in a fast-paced environment and taking ownership of shipments from arrival through to final delivery. You'll be responsible for coordinating international air import shipments, working closely with customers, customs, overseas agents, carriers and internal teams to ensure freight moves efficiently, compliantly and cost-effectively. The Role As an Air Import Operations Coordinator, your responsibilities will include: Managing the end-to-end process for air import shipments, from arrival through to final delivery Coordinating with customers, customs, overseas agents, carriers and internal teams Preparing and checking documentation required for import and customs clearance Tracking and tracing shipments to ensure timely and accurate delivery Providing customers with regular updates on shipment status, routing and delivery arrangements Handling quotations, rates, routing and shipment coordination Liaising with overseas branches and agents to ensure a high level of customer service Ensuring accurate job costing, billing and cost information Identifying the most efficient and commercially viable transportation solutions Ensuring all shipments are handled in line with relevant customs, compliance and company requirements Working towards key operational KPIs, including cost accuracy and service performance Supporting the wider operations team and assisting with other duties when requiredAbout You We're looking for someone who has at least 2 years' experience within freight forwarding, logistics or international freight operations, ideally with strong exposure to air imports. You'll need: Previous experience in air freight/import operations A good understanding of import processes, customs and shipping documentation Strong communication skills, both written and verbal Excellent attention to detail and organisational skills The ability to manage a high volume of shipments and competing priorities A customer-focused approach with the ability to build strong working relationships Good knowledge of Microsoft Word and Excel The ability to work effectively as part of a team A proactive approach and the ability to work well under pressureWR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

A major UK & International Freight Forwarding organisation are experiencing major growth and are looking to add a Senior Air Import Coordinator to their team.This vacancy is for a senior air import clerk so they need to be able to work using their own initiative as they will be in the office as the only Import clerk on shift on some occasions over the weekend. ROLE: Senior Air Import Operator BASIC SALARY: £36k to £40k LOCATION: Heathrow HOURS: 4 on 4 off day shift & itll be 12-hour shifts from 0700-1900 hrs ( with a 1 hour lunchbreak ). ROLE: Managing the air Import process for clients from start to finish including customs clearance . Outstanding Customer Service Managing High Volume of air import shipments with minimum issue Assist customer with their Supply Chain Model Managing Information Flow between Systems Manage Origin Offices Pre-Alerts Origin management Customs Entries Transport Deliveries Internal / external communication Liaising with Customers through Email & telephone. Job costing / Invoicing System updates Skills required: Must have at least 4 years Air Import and customs clearance experience - Essential If they have Cargowise and/or Sequoia experience, this would be an advantage. Must have experience of dealing with Import customs clearances Proactively action duties on a daily basis, supporting the team during times of absence or holidays. Customer Service Able to process different types of customs entries Accuracy Able to handle multiple customers & clearances each day Knowledge of Cargowise & Sequoia an advantage Financial Awareness Able to work using their own initiative Manage customer issues and the ability to deal with minor issues, disputes, or complaints. TPBN1_UKTJ

Air Freight Operator - 4o/4o Days Location: West Drayton, London, UK Salary: up to £39,000pa (DOE) Working Hours: 4 days on / 4 days off (7am - 7pm) Are you a results driven Air freight forwarder, looking for a new and exciting role with a well-established and well-regarded international freight forwarder? Then this role could be excellent for you! My client is looking for an experienced Air Freight Operator to join team based in West Drayton, London. The right candidate will have direct experience dealing with Air Freight and AOG operations, ideally with experience dealing with import and export customs. Package Benefits: 22 days holiday + bank holidays Company Pension Bonus Scheme Perkbox rewards and medical cover (Private Health and Eye care) Death in Service Opportunities for growth and development Key Responsibilities: Manage the day-to-day Air Freight Import and Export operations, start-to-finish. Liaise with international air freight agents, airline operators and brokers. Supplier and client liaison and negotiation. Procuring, calculating and presenting air freight pricing solutions. Dealing with AOG Operations. Monitor transports, ensuring all are running to schedule. Provide excellent customer service. Requirements: Air freight operations experience is essential. Previous AOG experience. Import and Export operations experience is essential. Previous experience with Aerospace Goods and Dangerous Goods is desirable. Time-critical logistics experience desirable. Customs knowledge and experience desirable. #Air Operations Coordinator, #Air Freight Operator, #Air Freight Forwarder, #Air Freight Forwarding, #Freight Forwarder, #Import Operations, #Import Operator, #Export Operator, #Export Coordinator, #Export Operations, #Import Coordinator, #AOG WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Freightserve recruitment are looking for a AOG Logistics Coordinator for a well-established Freight Forwarder. The company is based in the Heathrow area. About the position The Logistics Coordinator is responsible for managing and optimizing operational processes while ensuring exceptional customer service in a fast-paced and time-sensitive environment. The role requires a proactive and detail-oriented professional with a deep understanding of time-critical logistics and a track record of successfully managing both operations and customer service aspects. Duties:- • Oversee day-to-day operations of Special Accounts to ensure timely and efficient delivery of time-critical shipments., • Implement and refine operational processes to enhance efficiency and reduce turnaround times., • Collaborate with cross-functional teams to streamline workflows and resolve operational challenges., • Utilize data analysis to identify trends and areas for improvement in the logistics process., • Act as the primary point of contact for key clients, providing exceptional customer service and addressing inquiries promptly., • Proactively communicate with customers to manage expectations and provide real-time updates on shipments., • Resolve customer issues and concerns to ensure high levels of customer satisfaction., • Implement feedback mechanisms to continuously improve the customer experience. Requirements:- • Understanding of time-critical logistics, • Strong analytical and problem-solving skills, • Excellent communication and interpersonal skills, • Ability to work effectively in a high-pressure, time-sensitive environment., • Proficient in logistics software and Microsoft Office Suite As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Resident Contact Adviser - Social houisng Between 28,000 - 30,000 PA Permanent Hyperion Partners are supporting a housing association with the recruitment of a confident, customer-focused Resident Contact Adviser to join their Property Services team. This is a fast-paced, frontline role where you will be the first point of contact for residents with repairs enquiries. You will handle a high volume of calls and other customer enquiries, accurately log and triage repairs, coordinate appointments and work closely with contractors, surveyors and colleagues to ensure repairs are progressed through to completion. You will work on a patch-based basis, taking ownership of repairs within your allocated properties and providing residents with a consistent, reliable and responsive service. Key Responsibilities • Act as the first point of contact for residents via phone, email, Teams, WhatsApp, Customer Hub and face-to-face., • Handle high volumes of calls while providing a professional, empathetic and solution-focused service., • Diagnose and triage repairs and accurately raise works orders using NEC., • Coordinate appointments between residents, contractors and surveyors., • Monitor repairs and chase outstanding or overdue works., • Keep residents informed of progress, delays, appointment changes and completion dates., • Manage the Repairs Inbox and ensure enquiries are responded to within agreed timescales., • Maintain accurate records of all customer interactions and repairs., • Liaise with contractors to obtain updates, completion dates, photographs and supporting evidence., • Support complaints, disrepair cases and evidence gathering where required., • Provide administrative support to the wider Property Services team., • Provide administrative support for Damp & Mould cases, including logging reports, booking inspections and ensuring cases are referred promptly to the Damp & Mould Coordinator. About You We are looking for someone who is genuinely passionate about customer service and can demonstrate experience working in a busy, customer-facing environment. You will ideally have: • Experience within social housing, housing repairs, property services or a similar environment., • Strong experience handling high volumes of customer enquiries., • Experience coordinating repairs, appointments or contractor workloads., • Good understanding of repairs diagnostics and categorisation., • Experience working to SLAs and KPIs., • Excellent verbal and written communication skills., • Strong organisation and time-management skills., • The ability to manage challenging conversations calmly and empathetically., • Excellent attention to detail and accurate record keeping., • Confidence using IT systems, Microsoft Office and housing management systems such as NEC or similar., • The ability to work independently, use your own initiative and take ownership of your workload. Why Join? This is an important frontline role within Property Services, giving you the opportunity to make a real difference to the experience of residents. You will work closely with residents, contractors, surveyors and housing teams while contributing to the delivery of an efficient and resident-focused repairs service. If you are organised, proactive and customer-focused, and enjoy working in a fast-paced environment where no two days are the same, we would love to hear from you. Apply now to find out more about this Resident Contact Adviser opportunity

Air Import Operations Coordinator Location: London Heathrow, LHR Salary: £34,000 - £39,000 Monday - Friday | 8:30am - 5:30pm Permanent Position The Opportunity We're recruiting for an experienced Air Import Operations Coordinator to join a well-established global logistics and supply chain business. This is an excellent opportunity for someone with strong air import freight forwarding experience who enjoys taking full ownership of shipments and delivering a high level of service to customers. You'll manage air imports from arrival through to final delivery, working closely with customers, airlines, overseas agents, customs and internal teams to ensure shipments move smoothly, compliantly and on time. The Role Managing air import shipments from arrival through to final delivery Coordinating customs clearance, documentation and delivery requirements Liaising with customers, airlines, overseas agents, carriers and internal teams Tracking shipments and providing accurate, proactive customer updates Handling rates, quotations, routing and transport arrangements Ensuring import documentation is complete and compliant Managing job costing, billing and shipment profitability accurately Identifying efficient and commercially viable transport solutions Maintaining high standards of operational performance and customer service Supporting the wider operations team when required About You We're looking for someone with previous experience within air freight forwarding, ideally handling air imports independently. You'll ideally have: 2+ years' freight forwarding or international logistics experience Strong knowledge of air import operations Good understanding of customs clearance and import documentation Confidence managing shipments from start to finish Excellent communication and customer service skills Strong organisation and attention to detail The ability to manage multiple shipments and priorities in a fast-paced environment A proactive, commercially aware approach to freight operations What's on Offer £34,000 - £39,000 salary Monday to Friday working hours Permanent opportunity with an established global logistics business A busy and varied air freight operations position Opportunity to develop within an international logistics environmentIf you're an experienced Air Import professional looking for your next move around the LHR area, I'd be keen to speak with you. Apply today or get in touch for a confidential conversation. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Air Freight Forwarder Location: West Drayton, London, UK Salary: up to £38,000pa (DOE) Working Hours: Monday - Friday (9am - 6pm) Are you a results driven Air freight forwarder, looking for a new and exciting role with a well-established and well-regarded international freight forwarder? Then this role could be excellent for you! My client is looking for an experienced Air Freight Operator to join team based in West Drayton, London. The right candidate will have direct experience dealing with Air Freight and AOG operations, ideally with experience dealing with import and export customs. Package Benefits: 22 days holiday + bank holidays Company Pension Bonus Scheme Perkbox rewards and medical cover (Private Health and Eye care) Death in Service Opportunities for growth and development Key Responsibilities: Manage the day-to-day Air Freight Import and Export operations, start-to-finish. Liaise with international air freight agents, airline operators and brokers. Supplier and client liaison and negotiation. Procuring, calculating and presenting air freight pricing solutions. Dealing with AOG Operations. Monitor transports, ensuring all are running to schedule. Provide excellent customer service. Requirements: Air freight operations experience is essential. Previous AOG experience. Import and Export operations experience is essential. Previous experience with Aerospace Goods and Dangerous Goods is desirable. Time-critical logistics experience desirable. Customs knowledge and experience desirable. #Air Operations Coordinator, #Air Freight Operator, #Air Freight Forwarder, #Air Freight Forwarding, #Freight Forwarder, #Import Operations, #Import Operator, #Export Operator, #Export Coordinator, #Export Operations, #Import Coordinator, #AOG WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

In a Nutshell… We have a fantastic opportunity for a Senior Technical Coordinator to join our team within Vistry West London, at our office in Ealing. As our Senior Technical Coordinator, you will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering. Extensive experience working within a technical role at a residential house builder. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word. Proven ability in a Senior Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organization and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure and accept criticism of work. Be able to work effectively in a team. Good level of communication skills, with the necessity to liaise with internal staff and external bodies. Be practical and methodical with good analytical skills. Embrace the company's core values. Willing to work extra to meet deadlines as and when the business needs require it.Desirable… Member of professional body e.g. ICE, CIAT, CIOB Principle Designer and associated Health and Safety training/ qualifications. CSCS card qualification. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. Continued professional development and keeping up to date with changes within the industry.More about the Senior Technical Coordinator role… Manage multiple sites as agreed with the Technical Director/Manager from design stage to post completion, in line with delivery programme and key dates. Undertake the Principal Designer role as defined within the Construction Design & Management Regulation 2015 and completion of all necessary Health, Safety & Environmental documents, in line with Group Policy & procedures. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with Group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans and the house type working drawing packs. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Undertaking value engineering assessments and ensure buildability is considered. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 & S278 followed by timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Co-ordinate information and liaise with architects, civil and structural engineers, and landscape architects, ensuring consistency between various designs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing, and providing the Sales & Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Robust Standard Details and any other requirements. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits and site progress meetings as required. Attend departmental meetings as required. Chair predevelopment meetings with external consultants and internally within the business unit. Ensure all relevant stakeholders are kept informed.Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1

Freightserve recruitment are looking for a Transport Coordinator for a well-established Freight Forwarder based in the Feltham, Middlesex area. Job Role:- • Must work closely with suppliers to assist negotiations, build relationships well and ensure that service levels are kept at the highest standards., • Must complete all required reporting expeditiously and accurately, • Must have a flexible approach as no two days are the same and situations will arise which simply have to be dealt with even if not outlined within a job description, • Must liaise with Accounts and Credit Control and assist wherever possible, • Must embrace and drive positive change Day to day requirements:- • Organisation & planning for transport requirements using Company's leased vehicle and subcontractors., • The passing of purchase invoices reserving and raising sales invoices in accordance with the company’s quality system., • Production, checking and resolving of weekly job transaction reports, • Cargo Security; Must ensure the most current procedures are understood and correctly followed and administered and that the appropriate documentation is completed correctly., • Ensure cost effectiveness in respect of Company's leased vehicles and subcontracted cartage, • Assisting in the Warehouse as when required Qualifications and Experience:- • Knowledge of Transport essential, • The ability to communicate at all levels within the organisation and varied customer/supplier base., • An articulate, creative thinker with the ability to share their views succinctly and sensibly, • Good MS Skills, • A creative and forward thinker As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Location: Hayes Hours: Part-Time – 20 hours per week Potential: Opportunity to progress to full-time as the business grows Salary -Negotiable About the Role Tezlom Homecare is looking for an experienced and ambitious Care Coordinator to take a leading role in managing and developing our domiciliary care division. This is an exciting opportunity for someone who wants to take ownership of the domiciliary care section, support its growth and development, and work towards becoming the CQC Registered Manager as the service expands. Key Responsibilities • Take responsibility for the day-to-day management and coordination of the domiciliary care section, • Manage and coordinate care packages, clients and care staff, • Prepare and manage staff rotas and ensure all care calls are appropriately covered, • Match carers to clients according to their individual needs and requirements, • Support the recruitment, onboarding and management of care staff, • Ensure care plans, risk assessments and service user records are accurate and regularly reviewed, • Maintain high standards of care delivery and customer service, • Deal with client, family and staff queries professionally and efficiently, • Support the growth of the domiciliary care business and actively work towards increasing the number of clients and care packages, • Build relationships with local professionals and identify opportunities for business development, • Support and prepare for CQC audits and inspections, • Ensure the domiciliary care service remains compliant with CQC regulations and requirements, • Monitor compliance, quality assurance and service standards, • Work closely with senior management to develop and grow the service, • Work towards becoming the CQC Registered Manager for the domiciliary care service Essential Requirements • Minimum of 5 years' experience working within domiciliary care, including significant care coordination experience, • Experience managing or coordinating a busy domiciliary care service, • Strong understanding of CQC regulations, compliance and quality standards, • Previous experience supporting CQC audits and inspections, • Experience with care planning, risk assessments and staff rotas, • Proven ability to support business growth and develop care services, • Strong leadership, organisational and communication skills, • Ability to work independently and take ownership of responsibilities, • Ambitious and motivated to progress towards becoming a CQC Registered Manager What We Offer • 20 hours per week initially, • Opportunity to progress to a full-time position as the business grows, • Opportunity to take ownership of and develop the domiciliary care division, • Career progression towards becoming the CQC Registered Manager, • Supportive management and the opportunity to play a key role in the future growth of Tezlom Homecare If you have the experience, ambition and drive to manage and grow a domiciliary care service and work towards becoming a CQC Registered Manager, we would love to hear from you. Apply today and join Tezlom Homecare in an exciting opportunity to develop and grow our domiciliary care division

Fleet Operations Coordinator - 6 WEEK CONTRACT Location: Brentford Pay: £16.00–£16.35 per hour Contract: Temporary – 6-week minimum Hours: Monday to Friday, 8:00am–5:00pm Working Arrangement: Office-based We are currently recruiting for an organised, proactive and customer-focused Fleet Operations Coordinator to join a busy corporate team in Brentford. Previous experience within the fleet, automotive, leasing, transport or motor industry would be advantageous but is not essential. We would also consider candidates from a strong customer service or administration background who are keen to develop their career within fleet operations. This is an excellent opportunity for someone with strong administration and customer service skills who enjoys working in a fast-paced environment and is confident managing multiple tasks, communicating with customers and partners, and ensuring day-to-day fleet operations run smoothly. The position is offered on a minimum 6-week temporary contract, with the potential for the role to become permanent for the right person. Fleet Operations Coordinator – Key Responsibilities Build and maintain strong working relationships with lease company partners and customers. Provide a consistently high level of customer service throughout the customer journey. Coordinate day-to-day fleet operations, including delivery bookings and customer requirements. Manage delivery-related administration, reconciliation and customer demonstration requests. Support the Fleet Operations Manager with daily SLA performance reporting. Liaise with OEM partners and internal teams to ensure a high standard of service delivery. Respond professionally and efficiently to customer and partner queries. Maintain accurate and up-to-date records and information. Prioritise workloads effectively and ensure deadlines are consistently met. Work collaboratively with colleagues, contributing to a positive “One Team” approach. Fleet Operations Coordinator About You We are looking for someone who is: Highly organised with excellent attention to detail. Confident communicating with customers, clients and internal teams. Customer-focused with a professional and helpful approach. Comfortable managing multiple tasks and changing priorities. Able to work effectively under pressure and to tight deadlines. Proactive, reliable and able to use their own initiative. A strong team player with good administrative skills. Confident using computer systems and Microsoft Office. Fleet Operations Coordinator -What's on Offer? £16.00–£16.35 per hour Monday to Friday, 8:00am–5:00pm 6-week minimum temporary contract Office-based position in Brentford Potential opportunity for the role to become permanent Supportive and professional working environment Opportunity to gain valuable experience within the fleet and automotive sector If you are an organised and motivated Customer Service, Administrator or Fleet Coordinator looking for an immediate opportunity, we would love to hear from you. If this role isn't quite right for you but you know someone who may be interested, please feel free to ask them to get in touch with me. Job Type: Full-time, Temporary Contract length: Minimum 6 weeks Work Location: In person

Station Manager needed ASAP !! My client a busy growing airline are seeking a Station Manager to oversee and control all Ground Handling operations in accordance with agreed Handling contracts, Service Level Agreements (SLAs), and stringent safety requirements. You'll also be responsible for ensuring compliance with occupational health and safety standards sites under your supervision, in line with current procedures and the Health and Safety at Work program. Key Responsibilities : Supervise the services provided to the airlines clients at all stages of the passenger journey, ensuring compliance & quality standards. Maintain continuous control over the handling processes performed by the assistance organization at the station, ensuring adherence to quality, security, and safety standards. Oversee and control the performance of third-party assistance organizations. Coordinate passenger support in case of irregularities (transport, accommodation). Represent the airline to local authorities and various stakeholders at the station. Liaise with the Operations Control Centre and other operational entities (Hotline, HUB, etc.). Report on station activity and escalate passenger complaints to relevant entities for resolution. Monitor the collection process for ancillary revenues (excess baggage, upgrades) at the station. Drive team performance: Coach and motivate team members to optimize operations, achieve service excellence, and maximize customer satisfaction. Desired Profile : Location: Candidates must be residents of the United Kingdom and legally authorized to work in the country. Experience: You must have a minimum of 5 years of experience within an airline or with a handler in a role such as Duty Officer, Supervisor, or Station Coordinator. You are agile, dynamic in the field with a very large capacity for learning.Key Skills : Strong leadership and excellent team management skills. Strong operational expertise in airport processes and regulatory compliance, including safety and security requirements Strong customer service acumen and the ability to manage complex situations. Proactivity and analytical thinking for decision-making under pressure. Disciplined Organization for Enhanced Operational Efficiency Technical Knowledge: Proficient in Load Control processes, aviation regulations, handling operations, and dangerous goods regulations. Personal Qualities: Agile, dynamic, and a hands-on individual with natural leadership abilities. Languages: Fluency in written and spoken English is mandatory for this position. Salary Up to £55,000 DOE Interested apply here or email (url removed)

Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions for the Aerospace industry, are recruiting for an Operations Coordinator – AOG Logistics to be based at their offices in the London, Heathrow area. On offer: Competitive salary package, c.£42K, depending on experience Working Pattern: 4 days on / 4 days off shift pattern, 0700 to 1900 Healthcare Cash Plan, including dental and vision Incremental holidays based on length of service, with an additional day off for your birthday Contributory pension scheme Life assurance Employee Assistance Programme Free on-site parking Opportunity to grow expertise through ongoing coaching, training and development sessions Main Purpose of the Role: The Operations Coordinator – AOG Logistics will be responsible for completing shipments from start to finish within the AOG Operations team, ensuring excellent customer service at all times. This role plays a key part in the import & export process, managing documentation, liaising with suppliers, and ensuring compliance with customs regulations while providing timely support to customers. Duties and Responsibilities of the Operations Coordinator – AOG Logistics: Handle import / export processes from quotation to shipment completion, ensuring cost-effective and timely solutions for customers. Manage all documentation for import / export activities, including customs entries and delivery instructions, in line with compliance requirements. Provide excellent customer service by responding to emails and calls promptly, tracking shipments, and addressing inquiries. Ensure accurate record-keeping, billing within KPIs, and maintaining customer data in the company system. Ensure compliance with all statutory aviation requirements, health and safety policies, and the companies Quality Management System. Provide timely and accurate quotations using Cargowise, converting them into live jobs and following up to secure business To be Considered: Proven AOG import or export freight forwarding operations experience Thrives in a fast-paced, customer-driven environment. Demonstrates a solid understanding of UK customs law and procedures. Has experience with Customs Declaration Service and knowledge of Cargowise (preferred). Is proficient with Microsoft Office tools such as Word, PowerPoint, and Excel. Ideally has Dangerous Goods compliance certification. Can work independently, using their initiative to assess data and propose solutions. For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Position: Express Time-Critical Air Freight Coordinator Location: Feltham, TW14 Salary: £40,000 Shift: 4 on / 4 off - 7:00pm to 7:00am Industry: Freight Forwarding / Air Freight Employment Type: Permanent The Opportunity We're recruiting on behalf of an established international freight forwarding business for an Express / Time-Critical Air Freight Coordinator to join their growing operation in Feltham. This is a fantastic opportunity for an experienced air freight professional who enjoys working in a fast-paced, customer-focused environment where no two nights are the same. Working a 4 on / 4 off night shift pattern, you'll take ownership of express and time-critical shipments from start to finish, coordinating with customers, airlines, hauliers, customs and internal operational teams to ensure every shipment is delivered on time and to the highest possible standard. The Role You'll be responsible for the end-to-end coordination of express and time-critical air freight movements, ensuring shipments are processed accurately, efficiently and in line with customer expectations. Your responsibilities will include: Managing express and time-critical air freight shipments from booking through to final delivery Providing exceptional customer service to key clients and maintaining strong relationships Processing import and export shipments from start to finish Creating and managing jobs on BoxTop Coordinating warehouse collections, picks, paperwork and transport Arranging and managing road transport, co-loaders and other transport providers Completing import and export customs clearances via CDS/ASM Monitoring customer KPIs and ensuring service levels are consistently achieved Proactively managing and resolving operational issues and customer queries Liaising with regional depots and transport providers to ensure shipments remain on schedule Managing invoicing and supporting shipment profitability What We're Looking For We're looking for someone with a solid background in air freight forwarding, ideally with experience handling express, urgent or time-critical shipments. You'll need to be: Experienced within air freight / freight forwarding Comfortable managing shipments from start to finish for exports and imports Confident dealing with customers, suppliers and transport providers Organised and able to prioritise effectively in a time-critical environment Commercially aware, with an understanding of profitability and invoicing Confident using IT systems, including Excel, CRM systems and BoxTop Familiar with import/export customs processes and CDSWR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Operational Support & Logistics Support internal teams with tools, parts and transport logisticsResolve courier and supply chain issues to maintain service continuityCollaborate with global logistics and planning teams to optimise service deliveryContract & Billing Execution Administer service contr

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