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Trabajos customer service coordinator en HayesCrear alertas

  • Experienced MINICAB CONTROLLERS / CO-ORDINATORS Required
    Experienced MINICAB CONTROLLERS / CO-ORDINATORS Required
    hace 14 horas
    Jornada completa
    Ruislip

    Join Our Leading Minicab and Executive Service Team in London! We are a well-established minicab and executive service based in London, operating an extensive fleet across Greater London and the Surrounding Counties. Our company completes over 2,000 to 3,000 jobs every week, and we’re expanding rapidly. We are currently seeking EXPERIENCED, flexible, reliable, punctual, professional, and customer-oriented Minicab CONTROLLERS / Coordinators & Dispatch professionals to join our team. About Us: We are a highly regarded minicab firm known for our exceptional service and commitment to our customers. As we continue to grow, we need dedicated individuals who can help us maintain our high standards and contribute to our success. Minicab Controller / Coordinator Main Duties: Ensure timely dispatch of journeys. Liaise with the Head Controller daily. Monitor staff performance, improve call stats, and reduce drop call figures. Handle interactions with customers and colleagues in a professional and courteous manner. Requirements: • Over 1 year of experience in a similar role is ESSENTIAL., • Proficiency in using the CORDIC & AUTOCAB dispatching system., • Excellent English communication skills and a good telephone manner., • Reliability and punctuality are a must., • A strong team player with a positive attitude., • Comprehensive knowledge of London is crucial. Why Join Us? We offer the best rates of pay in the industry. Our aim is to consistently deliver customer service excellence in the communities we serve. We have ambitious growth plans and require a team of qualified individuals who share our passion for outstanding service. Location Benefits: We are conveniently located near overground and underground stations as well as main bus routes. Parking is available for staff members. Interested in Joining Our Team? Please email us if you are interested in this position. We do not take recruitment phone calls.

    ¡Incorporación inmediata!
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  • Cafe Manager
    Cafe Manager
    hace 10 días
    £13–£15 por hora
    Jornada completa
    Hounslow

    We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

    ¡Incorporación inmediata!
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  • Restaurant Manager
    Restaurant Manager
    hace 22 días
    £31000–£42000 anual
    Jornada completa
    Hayes

    Duties and Responsibilities: • Manage and supervise the day-to-day operations of the restaurant, takeaway, and catering services to ensure smooth and efficient service delivery. • Plan, organise, and coordinate restaurant activities, including customer bookings, takeaway orders, and catering events. • Ensure high standards of customer service are maintained at all times and promptly resolve customer complaints or service issues. • Recruit, train, supervise, and motivate restaurant staff, ensuring effective staff performance and teamwork. • Prepare staff rotas, allocate duties, and monitor attendance and productivity levels., • Maintain high standards of food hygiene, cleanliness, and health & safety in compliance with food safety regulations and company policies. • Monitor food quality, presentation, and portion control to ensure consistency and customer satisfaction. • Liaise with chefs and kitchen staff regarding menu planning, customer preferences, and special event requirements. • Oversee stock control, inventory management, and ordering of food supplies, beverages, and restaurant materials. • Monitor business performance, sales, and operating costs to help maximise profitability and efficiency. • Support the promotion and marketing of restaurant and catering services to attract new customers and retain existing clientele. • Coordinate catering operations for private functions, celebrations, and corporate events across London. • Ensure compliance with licensing regulations, company procedures, and employment standards. • Maintain positive relationships with customers, suppliers, and external stakehold

    Inscripción fácil
  • Project Executive
    Project Executive
    hace 2 días
    Jornada completa
    Pinner

    About the Company: PromoVeritas are the independent promotional verification specialists - we use our care, knowledge, expertise and passion for detail to ensure that all types of prize promotions via whatever medium are shaped and delivered fairly, securely and in compliance with the law and general best practice. In this way we protect both the interests of the brand, their creative agencies and also the consumer, who with increased confidence about the fair operation of the promotion, would be more likely to participate. So, on a day to day basis we are busy advising and influencing the development of on pack offers, judging competitions, running prize draws, implementing ‘Willy Wonka’ style instant wins and overseeing voting for major TV shows. Our client base includes Pepsi, Walkers, ASOS, Barclays, HTC, Pringles, Kellogg’s and over 200 more with a large part of work coming from projects run overseas – 60+ countries in 2019 alone. Established in 2002, the company is based a 1-minute walk from the Tube station in leafy Pinner, North London, about 25 minutes from Baker Street on the Metropolitan line. Due to continued expansion we are seeking to fill an important role in our Project Team. Key Responsibilities: • Provide administrative and project support to the wider Project Management team, assisting on larger campaigns and ensuring smooth day-to-day delivery, • Manage incoming communications from winners (phone and email), ensuring timely, professional responses in line with agreed processes, • Draft and manage winner communications (emails and call scripts), tailoring templates as required for approval, • Coordinate prize fulfilment, including packing and dispatch, and maintain accurate tracking and reporting of all winner activity, • Support research and logistics tasks such as sourcing prizes, booking travel and accommodation, and gathering supplier information, • Maintain accurate records, reporting and trackers to support project delivery and internal visibility, • Undertake small, low-risk campaigns independently, building experience and confidence, • Provide general administrative support to assist the team in the delivery of projects, • Support supplier sourcing by researching options, identifying best value, and assisting with cost negotiations where appropriate, • Support client management through day-to-day communications, responding to queries and maintaining a high standard of service, • Support the day-to-day running of the office through general administrative tasks (approx. 25% of the role), including stationery ordering, office upkeep and organisation Role Requirements: · Clear, understandable speaking voice. Native English standard language. · Accurate spelling and grammar. Clear understandable written communication skills. · Can use MS Word, Excel and Outlook with good keyboard skills · Good organisation and time management skills · Able to remain focused on completing responsibilities despite distractions, pressures or changes · A general can-do attitude, keen to make a difference to the Company · Customer / client focused · Good attention to detail - provides and accurate and consistent information · Commercial – awareness of costs and good negotiation skills Employee Benefits: · 23 days a year plus Bank holidays (increasing to 27 days with length of service) · Bonus day off for your birthday (after completion of probationary service) · Generous quarterly Bonus scheme- typical payouts of 10% of salary · Annual training grant · Private Health Scheme (contributory) · Regular company social events e.g. Crystal Maze experience and Henley Regatta If you meet the requirements for the role and are looking to join an innovative and rapidly growing business, then please apply now!

    ¡Incorporación inmediata!
    Sin experiencia
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  • Tandoori Chef
    Tandoori Chef
    hace 10 días
    £10–£15 por hora
    Jornada completa
    Uxbridge

    Overview We are seeking an experienced and passionate Tandoor Chef to join our team. The ideal candidate will possess a strong background in food preparation, cooking, and kitchen management, with a particular focus on tandoor cuisine. This role offers an exciting opportunity to showcase traditional Indian cooking techniques while leading a team in a dynamic hospitality environment. The successful applicant will be responsible for preparing authentic tandoori dishes, supervising kitchen operations, and ensuring the highest standards of food safety and quality are maintained at all times. Responsibilities • Prepare and cook a variety of tandoori dishes with authentic flavours and presentation standards., • Oversee daily kitchen operations, ensuring smooth workflow and adherence to health and safety regulations., • Supervise junior kitchen staff, providing guidance, training, and support to maintain high standards of food production., • Manage food inventory, organise supplies, and ensure proper storage practices are followed., • Maintain cleanliness and organisation of the kitchen area in compliance with hygiene standards., • Collaborate with front-of-house staff to ensure timely service and customer satisfaction., • Monitor food quality during preparation and presentation, making adjustments as necessary to meet quality benchmarks., • Implement food safety procedures and ensure compliance with all relevant regulations. Skills • Proven experience in food production, particularly in Indian or Asian cuisine involving tandoor cooking methods., • Supervising experience within a busy kitchen environment, demonstrating leadership capabilities., • Strong knowledge of food safety standards and best practices in hospitality settings., • Excellent culinary skills with a focus on authentic tandoori dishes and traditional cooking techniques., • Ability to manage a team effectively while maintaining a positive working environment., • Good organisational skills for inventory management and kitchen operations planning., • Previous restaurant or hospitality experience is highly desirable., • Effective communication skills to coordinate with team members and front-of-house staff., • Passion for culinary excellence and delivering exceptional guest experiences.

    Inscripción fácil

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