Customer service coordinator jobs in HayesCreate job alerts

Right Now Group are recruiting for an Operations Coordinator to join a growing specialist logistics business based in West Drayton, operating within the Fine Art and High-Value Goods sector. \n This is an excellent opportunity for someone with some exposure to Freight Forwarding, Air Cargo, Courier Logistics or Customer Service who wants to develop their career within a unique area of logistics. \n You'll take ownership of customer shipments from initial enquiry and quotation through to booking and final delivery, working closely with customers, airlines, couriers and specialist delivery partners. \n Previous Fine Art Logistics experience would be advantageous but isn't essential. Attitude, communication skills and motivation are particularly important, and candidates at an earlier stage of their logistics career are encouraged to apply. \n Key Responsibilities of an Operations Coordinator \n\n • Manage customer shipment requests from initial enquiry through to final delivery\n, • Prepare quotations and pricing for customers\n, • Book and coordinate shipments across Air Freight, Road Freight and Courier services\n, • Monitor live shipments and proactively update customers\n, • Liaise with airlines, couriers, specialist delivery partners and other suppliers\n, • Complete Export customs entries following training where required\n, • Ensure shipments are accompanied by the correct documentation\n, • Build strong relationships with customers and provide a high level of service\n, • Troubleshoot operational issues and find solutions to keep shipments moving\n, • Work closely with the wider Operations team to achieve service KPIs\n, • Identify opportunities to improve operational processes\n, • Use technology and internal systems to manage shipments efficiently\n\n Skills & Experience Required for an Operations Coordinator \n\n • Some previous exposure to Freight Forwarding, Logistics, Air Cargo or Courier operations would be advantageous\n, • Candidates at an earlier stage of their career with the right motivation will also be considered\n, • Fine Art / Art Logistics experience beneficial but not essential\n, • Customer Service experience would be advantageous\n, • Excellent written and verbal communication skills\n, • Confident dealing directly with customers and suppliers\n, • Comfortable preparing quotations and working with numbers\n, • Strong organisation and attention to detail\n, • Positive, proactive and willing to learn\n, • Comfortable working within a busy, fast-paced environment\n, • Confident learning new systems and technology\n\n Salary & Benefits for an Operations Coordinator \n\n • £28,000 - £35,000 depending on experience\n, • Monday to Friday, 09:00 - 17:30\n, • 40-hour working week\n, • Permanent, full-time position\n, • Opportunity to develop within the specialist Fine Art Logistics sector\n, • Training provided on areas such as Export customs where required\n, • Exposure to Air Freight, Road Freight and Courier operations\n, • Join a growing, technology-led international logistics business\n, • Supportive and collaborative working environment\n\n Why Apply for this Operations Coordinator Position? \n This is a great opportunity if you already have some logistics knowledge but want a role offering more ownership, customer interaction and career development. \n You'll manage shipments from quotation through to final delivery, gaining exposure to multiple areas of logistics while working with valuable and specialist cargo. \n You don't need to come from Fine Art Logistics. The business is particularly interested in people who are motivated, personable, commercially aware and keen to learn, making this a strong opportunity for someone looking to develop their career within Freight Forwarding and specialist logistics. \n Suitable candidates will be contacted within 24 hours.

Right Now Group are recruiting for a Senior Freight Coordinator to join a growing specialist logistics business based in West Drayton, operating within the Fine Art and High-Value Goods sector. \n This is a varied senior position combining hands-on Freight Operations with VIP Client Management and Customer Care. You will take ownership of complex international shipments while acting as a key point of contact for high-end clients, ensuring they receive an exceptional level of service from booking through to final delivery. \n The operation is approximately 90% Export and 10% Import, with shipments moving predominantly via Air Freight alongside international Courier and Road Freight services. \n Fine Art Logistics experience would be advantageous but isn't essential. The priority is finding an experienced Freight Forwarder with strong Air Cargo and Courier experience, excellent communication skills and a genuine passion for looking after customers. \n Key Responsibilities of a Senior Freight Coordinator \n\n • Manage complex international freight shipments from start to finish\n, • Act as a key point of contact for VIP and high-end clients\n, • Build strong customer relationships and provide a highly personalised level of service\n, • Coordinate approximately 90% Export and 10% Import shipments\n, • Arrange movements across Air Freight, Road Freight and international Courier services\n, • Make airline bookings and coordinate cargo through to departure\n, • Prepare AWBs, T1s and other relevant shipping documentation\n, • Complete Export customs declarations via CDS\n, • Handle Free Circulation, Bond and Temporary Admission movements\n, • Ensure correct tariff codes and CPCs are applied\n, • Coordinate overseas agents and specialist white-glove delivery partners\n, • Guide customers through customs and documentation requirements\n, • Proactively monitor shipments and keep clients updated throughout\n, • Manage customer expectations and resolve operational issues quickly\n, • Work closely with Customer Care, Warehouse and wider Operations teams\n, • Identify opportunities to improve Freight and Customs processes\n\n Skills & Experience Required for a Senior Freight Coordinator \n\n • 5+ years' experience within Freight Forwarding\n, • Strong Air Freight / Air Cargo experience, including airline bookings\n, • Experience coordinating international Courier shipments such as DHL, FedEx or similar\n, • Good knowledge of Export customs procedures and documentation\n, • CDS Export declaration experience highly advantageous\n, • Confident managing shipments from start to finish\n, • Previous experience managing customers directly\n, • Experience looking after VIP, high-end or demanding client accounts highly advantageous\n, • Excellent customer care and relationship-building skills\n, • Strong written and verbal communication\n, • Fine Art / Art Logistics experience preferred but not essential\n, • Excellent attention to detail and documentation accuracy\n, • Strong problem-solving skills and ability to work autonomously\n, • Comfortable working within a fast-paced and evolving environment\n\n Salary & Benefits for a Senior Freight Coordinator \n\n • Salary up to £45,000 depending on experience\n, • Monday to Friday, 09:00 - 17:30\n, • 40-hour working week\n, • Permanent, full-time position\n, • Opportunity to develop within the specialist Fine Art and High-Value Logistics sector\n, • Exposure to complex international and specialist freight movements\n, • Direct responsibility for VIP and high-end clients\n, • Innovative, technology-led international working environment\n, • Potential for some remote working in the future, subject to company policy\n, • Supportive and collaborative team environment\n\n Why Apply for this Senior Freight Coordinator Position? \n This isn't purely a behind-the-scenes Freight Operations role. You'll combine your technical freight knowledge with genuine customer ownership, managing complex shipments while building relationships with VIP and high-end clients. \n This would particularly suit an experienced Air Freight or Courier professional who enjoys the customer-facing side of Freight Forwarding and wants to move into a more specialist, high-value area of logistics. \n Suitable candidates will be contacted within 24 hours.

Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions for the Aerospace industry, are recruiting for an Operations Coordinator – AOG Logistics to be based at their offices in the London, Heathrow area. On offer: Competitive salary package, c.£35K, depending on experience Working Pattern: Monday - Friday shift pattern, 0900 to 1800 Healthcare Cash Plan, including dental and vision Incremental holidays based on length of service, with an additional day off for your birthday Contributory pension scheme Life assurance Employee Assistance Programme Free on-site parking Opportunity to grow expertise through ongoing coaching, training and development sessions Main Purpose of the Role: The Operations Coordinator – AOG Logistics will be responsible for completing shipments from start to finish within the AOG Operations team, ensuring excellent customer service at all times. This role plays a key part in the import & export process, managing documentation, liaising with suppliers, and ensuring compliance with customs regulations while providing timely support to customers. Duties and Responsibilities of the Operations Coordinator – AOG Logistics: Handle import / export processes from quotation to shipment completion, ensuring cost-effective and timely solutions for customers. Manage all documentation for import / export activities, including customs entries and delivery instructions, in line with compliance requirements. Provide excellent customer service by responding to emails and calls promptly, tracking shipments, and addressing inquiries. Ensure accurate record-keeping, billing within KPIs, and maintaining customer data in the company system. Ensure compliance with all statutory aviation requirements, health and safety policies, and the companies Quality Management System. Provide timely and accurate quotations using Cargowise, converting them into live jobs and following up to secure business To be Considered: Proven AOG import or export freight forwarding operations experience Thrives in a fast-paced, customer-driven environment. Demonstrates a solid understanding of UK customs law and procedures. Has experience with Customs Declaration Service and knowledge of Cargowise (preferred). Is proficient with Microsoft Office tools such as Word, PowerPoint, and Excel. Ideally has Dangerous Goods compliance certification. Can work independently, using their initiative to assess data and propose solutions. For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Customs Operations Supervisor (Air & Road Freight) £39,000 - £44,000 + Company Bonus + Overtime + Progression + Hybrid Working + 33 Days Holiday Feltham - Hybrid after Probation Are you a Customs Supervisor with experience in Air and Road Freight, looking to join a global logistics business offering clear progression into senior leadership, hybrid working and a company bonus to increase your earnings? This global freight forwarding and logistics business operates across international markets with a multi-billion-pound turnover and a worldwide network spanning numerous countries. Providing multimodal transport and supply chain solutions across air, road and sea freight, they work with major customers globally. In this role, you will oversee customs operations for key customer accounts, ensuring compliance, SLA performance and excellent service. You will manage import and export processes, reporting and operational issues while working closely with customers and internal freight teams. Joining a team of 6, this role offers clear progression into senior supervision and ultimately Operations Manager. This role would suit a Customs Clearance Supervisor from a freight forwarding environment, with strong Import and Export experience and particular exposure to Air and Road Freight. The Role: Oversee day-to-day customs operations for key customer accounts Ensure customs compliance across import and export shipments Work closely with Air and Road Freight teams and international stakeholders Manage customer relationships, SLAs and operational performance Produce customs reports and monitor volumes, revenue and profitability Work within a close-knit team of 6 customs professionals Monday-Friday, 9:00am-5:30pm Office based in Feltham, with hybrid working available following probationThe Person: Customs, Customs Brokerage or Customs Clearance background Import / Export knowledge Air Freight and/or Road Freight experience Experience with Sequoia, Descartesor similar Commutable to FelthamReference: BBBH27081 Customs, Supervisor, Broker, Clearance, Coordinator, Team Leader, Freight Forwarding, Logistics, Import, Export, Air Freight, Road, CDS, CHIEF, Sequoia, Descartes, Supply Chain, Supervisor, Feltham, Heathrow, Hounslow, Slough, London If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Ocean Export Coordinator - Feltham - Up to £35,000 An established and growing freight forwarding business is looking for an experienced Ocean Export Coordinator to join its team in Feltham, near Heathrow. This is an excellent opportunity to join a supportive, professional operation offering hybrid working, a competitive salary and a bonus scheme. You will manage ocean export shipments from start to finish, working closely with customers, shipping lines, overseas agents and internal departments. What is on offer: Salary of up to £35,000, depending on experience 24 days' holiday Company bonus scheme Supportive and experienced team Long-term career development opportunities Stable position within an established freight forwarding businessThe role: Managing ocean export shipments from booking through to final delivery Handling both FCL and LCL movements Preparing and checking export documentation Completing shipping instructions and bills of lading Liaising with customers, shipping lines, hauliers and overseas agents Arranging collections and monitoring shipments Providing customers with regular shipment updates Producing quotations and checking supplier costs Completing invoicing and ensuring files are accurate and profitable Resolving operational issues quickly and professionally Maintaining accurate records within the company's freight management systemWhat we are looking for: Previous ocean freight export experience is essential with a UK based freight forwarder A good understanding of end-to-end export procedures Experience handling FCL and LCL shipments Strong customer service and communication skills Good attention to detail and organisation Confidence managing multiple shipments and deadlines The ability to work independently while contributing to a supportive teamWR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

We are recruiting for our client based near to Heathrow, a Project coordinator or someone with Multi Modal knowledge within a Freight Forwarding envirnoment This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experience Outline of the role: Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction. Duties Include: Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo Order acceptance Operations consulting, planning & scheduling Service decision Ad hoc quotation to customers Urgent deliveries controlling, reporting Follow-up on cargo customs clearance and timely delivery File opening Pick-up arrangement Booking Booking of direct/back to back shipments with carrier Customer Inquiries Operational Job Costing Arrival notification to customer Coordination of transit shipments activities Receiving of customer’s instructions Cooperation with customs subcontractor and control on its activities Provide Track & Trace info Irregularity management/handling within his/her responsibility Assure Temporary import / export files controlling / letters submitting. Maintain area standard operational processes Ensure customer retention and customer satisfaction Provide forwarding / logistic support to sales Provide performance on operational excellence and initiate corrective measures Assure operational excellence within his/her responsibility Assure the correct and full use of operation enabling applications Requirements & Skills Knowledge (air / logistics / SCM) preferably in Projects – Oil & Gas, mining, energy sectors. Communication & Interpersonal skills Customer minded Educational background & work experience Preferable Operational industry experience Preferably international working experience Language skills: Fluent in English

Air Export Operations Coordinator Location: London Heathrow / Feltham Salary: Up to £38,000 Hours: Monday - Friday | 9:00am - 5:30pm Job Type: Permanent The Opportunity We are recruiting for an experienced Air Export Operations Coordinator to join a well-established and rapidly growing global freight forwarding and logistics business at London Heathrow. This is an excellent opportunity to join a business with a strong international network, an excellent reputation within freight forwarding and genuine opportunities for long-term career development. You will take responsibility for managing air export shipments from start to finish, working closely with customers, airlines, overseas offices and internal teams to ensure freight is moved efficiently, compliantly and on schedule. The Role You will be responsible for: Managing air export shipments from booking through to final departure Preparing and processing export documentation and Air Waybills Booking freight with airlines and negotiating rates where required Completing export customs entries and ensuring compliance requirements are met Tracking shipments and proactively updating customers Liaising with airlines, overseas agents and internal departments Handling customer enquiries and resolving operational issues Ensuring files are completed accurately and invoiced correctly Building strong relationships with customers and delivering a high level of service Requirements We are looking for someone with: Previous experience within Air Freight Export Operations Good knowledge of the end-to-end air export process Experience with export documentation and customs procedures Strong customer service and communication skills The ability to manage multiple shipments in a busy operational environment A proactive, organised and commercially aware approach What's On Offer Salary up to £38,000 Monday to Friday working hours Opportunity to join a highly respected global logistics organisation Excellent long-term career and progression opportunities Supportive and professional working environment If you are an experienced Air Export Operator looking to join a successful international freight forwarder where you can build a long-term career, we would be keen to hear from you. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Service Controller Wembley About Flannery Plant Hire: We are a leading provider of plant hire services across the UK. With decades of experience in the industry, we offer an extensive fleet of modern, well-maintained equipment ranging from excavators to dump trucks, all backed by a commitment to safety, reliability, and exceptional customer service. We work closely with clients in construction, civil engineering, and infrastructure, ensuring they have the right tools to get the job done efficiently. We are seeking a detail-oriented and highly organized Service Controller to join our dynamic team. The Service Controller will play a crucial role in ensuring the effective and efficient maintenance and repair of our fleet of plant machinery. The successful candidate will be responsible for coordinating service schedules, managing repair requests, liaising with engineers, and ensuring minimal downtime for our equipment. Key Responsibilities: · Plan and coordinate routine maintenance schedules for all plant machinery, ensuring timely servicing to prevent breakdowns and maximize equipment uptime. · Manage and prioritize repair requests, assigning tasks to service engineers based on urgency and availability, and ensuring repairs are completed promptly and to a high standard. · Monitor and manage parts inventory, ensuring that required parts are available for scheduled maintenance and emergency repairs. · Act as the main point of contact between site teams, engineers, and management, providing clear and concise updates on equipment status, repair progress, and any potential issues. · Maintain accurate records of all maintenance and repair activities, including parts used, engineer time, and equipment downtime. · Ensure all service activities are carried out in compliance with health and safety regulations and company policies. · Produce regular reports on equipment performance, service schedules, and repair outcomes, identifying trends and areas for improvement. Skills and Experience: · Proven experience in a service controller, service coordinator, or similar role within the plant hire, construction, or heavy machinery industry. · Strong understanding of plant machinery, including maintenance requirements and common repair issues. · Exceptional organizational and time management skills, with the ability to manage multiple tasks and priorities simultaneously. · Excellent communication skills, both written and verbal, with the ability to effectively liaise with engineers, site teams, and management. · Competency in using service management software, scheduling tools, and Microsoft Office Suite (Word, Excel, Outlook). · Ability to troubleshoot and resolve issues quickly and effectively, minimizing equipment downtime. · High level of attention to detail, ensuring accuracy in record-keeping and reporting. What We Offer: We offer a highly competitive salary and package that reflects your skills and experience. Enjoy 24 days plus bank holiday annual leave and personal leave to maintain a healthy work life balance. Take advantage of training programs, workshops, and seminars to enhance your skills and advance your career. Access to free, confidential support services for personal and work-related issues. Join a company that prioritises safety and sustainability, ensuring a safe and Eco-friendly working environment. Work with the best and latest plant and machinery in the industry. Be part of a supportive and collaborative team that values each member’s contribution. Acknowledge and reward outstanding performance and dedication with various recognition programs

Freightserve recruitment are looking for a Transport Coordinator for a well-established Freight Forwarder based in the Feltham, Middlesex area. Job Role:- Must work closely with suppliers to assist negotiations, build relationships well and ensure that service levels are kept at the highest standards. Must complete all required reporting expeditiously and accurately Must have a flexible approach as no two days are the same and situations will arise which simply have to be dealt with even if not outlined within a job description Must liaise with Accounts and Credit Control and assist wherever possible Must embrace and drive positive change Day to day requirements:- Organisation & planning for transport requirements using Company's leased vehicle and subcontractors. The passing of purchase invoices reserving and raising sales invoices in accordance with the company’s quality system. Production, checking and resolving of weekly job transaction reports Cargo Security; Must ensure the most current procedures are understood and correctly followed and administered and that the appropriate documentation is completed correctly. Ensure cost effectiveness in respect of Company's leased vehicles and subcontracted cartage Assisting in the Warehouse as when required Qualifications and Experience:- Knowledge of Transport essential The ability to communicate at all levels within the organisation and varied customer/supplier base. An articulate, creative thinker with the ability to share their views succinctly and sensibly Good MS Skills A creative and forward thinker As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Operations Coordinator position is responsible quoting, routing, rating, monitoring and coordinating international shipments (air/ocean import/export) from pick-up through to delivery. Air freight experience is required for this role. Essential Job Functions • Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world., • Prepares documents necessary to complete export, import and customs clearance process, • Track and trace cargo as necessary to insure proper movement and delivery., • Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing, • Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations)., • Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution., • Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight., • KPI adherence – DNI / LNR / Cost accuracy / ROTP, • Ensure Compliance in line with company standers., • Other Duties as assigned. Education & Experience: • 2 years experience in air freight operations. Physical Duties & Requirements • Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components, • Sitting for extended periods of time, • Walking within the warehouse and inspecting freight Other Skills & Abilities • Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports., • Must have strong verbal and written communication skills., • The ability to work in a fast-paced environment., • Strong organizational skills are required, due to the high volume and demands of the position., • Strong knowledge of Microsoft word and excel., • Other duties as assigned. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Recruitment Agency Policy At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and Crane Worldwide Logistics will not be liable for any associated placement fees. We appreciate your cooperation in respecting this policy.

Our client, a global logistics leader specialising in air freight, ocean freight, customs brokerage, transport, warehousing, and e‑commerce solutions, is seeking an experienced Express / Time‑Critical Coordinator (Night Shift) to join their dynamic team based in the London Heathrow area. This is a night shift role working 19:00–07:00. On Offer: An exciting opportunity to join a market leading freight forwarding and supply chain management specialist Salary: £40k-£44k (DOE) 4 on / 4 off night shift, 19:00–07:00 Purpose of the Express / Time Critical Co-ordinator Reporting to the Express Manager, the role is responsible for the smooth coordination of the Express department, ensuring all shipments are handled efficiently and to the highest standard. The position plays a key part in maintaining commercial accuracy through ownership of invoicing and profitability, while delivering excellent communication to customers and suppliers throughout the process. Key Responsibilities of the Express / Time Critical Co-ordinator Day to Day responsibility for customer service delivery to Express Clients Order processing from start to finish including but not limited to Boxtop creation, warehouse pick, tie up of paperwork, customer system KPI management Follow up and resolve all any operational issues / customer service concerns raised by the customer Manage and maintain customer KPI expectations with regional depots To promote business development, ensuring all opportunities from existing business are followed up through telephone sales, prospect follow up and quotations. Research client operational history past and present, visit their website to gain knowledge of products and any developments Contribute to ongoing operational development and cost saving measures Keep up to date with Market trends, company products, services and news. Establish, Manage and Maintain Internal and External Relationships. Import and export jobs start to finish including clearance. To be Considered for the Express / Time Critical Co-ordinator Previous experience working in a time critical freight forwarding role. Excellent communication and organisational skills. A mature and professional manner. Confidence with a computer including excel, CRM database and BoxTop. Enjoy working with customers and building relationships. Must be able to work well within a target driven environment. For more details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics Industry

Bookings Coordinator Location: Uxbridge – Office Based Temp to Perm Hours: Monday to Friday, 9:00am – 5:30pm Start: Immediate Pay Rate: £12.71 per hour whilst temping Permanent Salary: £28,000 The Role We are looking for a confident, organised and enthusiastic individual to join a busy team in Uxbridge as a Bookings Coordinator. This is a fantastic entry-level opportunity for someone looking to get their foot in the door within an office environment and develop their administration and coordination experience. Previous office experience isn't essential. What's more important is that you're a strong communicator, confident speaking with people over the phone and able to juggle multiple responsibilities at the same time. Working as part of a busy team, you'll help coordinate bookings, speak with candidates and workers, keep systems and records up to date and make sure everything runs smoothly day to day. What You'll Be Doing Coordinating bookings and appointments Speaking with candidates and workers over the phone Carrying out initial telephone screening Booking interviews, training sessions and appointments Handling incoming calls and general enquiries Keeping track of availability and attendance Updating internal systems and maintaining accurate records Supporting with scheduling and changes to existing bookings Following up with people to confirm arrangements Providing general administrative support to the wider team Managing multiple tasks and priorities throughout the day What We're Looking For Previous experience within administration, customer service, retail, hospitality, bookings or a similar people-focused role is essential Strong communication skills and a confident telephone manner Friendly and professional when dealing with different people Highly organised with the ability to juggle multiple responsibilities at once Comfortable working in a busy, fast-paced environment Good attention to detail and accuracy Confident using computers and able to pick up new systems quickly Reliable, proactive and willing to learn A positive, can-do attitude You don't need previous experience within a dedicated office or bookings role. This could be an ideal opportunity for someone with experience in customer service, retail, hospitality or administration who has developed strong communication and organisational skills and is now looking to get their foot in the door within an office environment and build a long-term career. Key Information Temp-to-perm opportunity £12.71 per hour whilst temporary £28,000 salary once permanent Monday to Friday, 9:00am – 5:30pm Fully office-based in Uxbridge Immediate start or short notice preferred What You Need to Do Now If this sounds like the role for you, don't wait – apply today with your up-to-date CV! If it's not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they're placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A Little More About Us We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice

Location: Hayes Hours: Part-Time – 20 hours per week Potential: Opportunity to progress to full-time as the business grows Salary -Negotiable About the Role Tezlom Homecare is looking for an experienced and ambitious Care Coordinator to take a leading role in managing and developing our domiciliary care division. This is an exciting opportunity for someone who wants to take ownership of the domiciliary care section, support its growth and development, and work towards becoming the CQC Registered Manager as the service expands. Key Responsibilities Take responsibility for the day-to-day management and coordination of the domiciliary care section Manage and coordinate care packages, clients and care staff Prepare and manage staff rotas and ensure all care calls are appropriately covered Match carers to clients according to their individual needs and requirements Support the recruitment, onboarding and management of care staff Ensure care plans, risk assessments and service user records are accurate and regularly reviewed Maintain high standards of care delivery and customer service Deal with client, family and staff queries professionally and efficiently Support the growth of the domiciliary care business and actively work towards increasing the number of clients and care packages Build relationships with local professionals and identify opportunities for business development Support and prepare for CQC audits and inspections Ensure the domiciliary care service remains compliant with CQC regulations and requirements Monitor compliance, quality assurance and service standards Work closely with senior management to develop and grow the service Work towards becoming the CQC Registered Manager for the domiciliary care service Essential Requirements Minimum of 5 years' experience working within domiciliary care, including significant care coordination experience Experience managing or coordinating a busy domiciliary care service Strong understanding of CQC regulations, compliance and quality standards Previous experience supporting CQC audits and inspections Experience with care planning, risk assessments and staff rotas Proven ability to support business growth and develop care services Strong leadership, organisational and communication skills Ability to work independently and take ownership of responsibilities Ambitious and motivated to progress towards becoming a CQC Registered Manager What We Offer 20 hours per week initially Opportunity to progress to a full-time position as the business grows Opportunity to take ownership of and develop the domiciliary care division Career progression towards becoming the CQC Registered Manager * Supportive management and the opportunity to play a key role in the future growth of Tezlom Homecare If you have the experience, ambition and drive to manage and grow a domiciliary care service and work towards becoming a CQC Registered Manager, we would love to hear from you. Apply today and join Tezlom Homecare in an exciting opportunity to develop and grow our domiciliary care division

Freightserve recruitment are looking for a Freight Coordinator for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area. The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service. The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier. Duties:- Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier) Managing bookings, collections, transport, and liaising with overseas agents/customers Preparing and processing shipping documentation Submitting import & export customs entries Building strong relationships with customers, suppliers, and partners to deliver excellent service Providing quotations, pricing jobs, and raising invoices accurately Handling multiple shipments simultaneously and communicating effectively at all times Experience Needed:- Imports or exports (or both) within the freight forwarding industry Excellent customer service skills with a professional telephone manner Highly organised, detail-oriented, and able to work to strict deadlines Ability to thrive in a fast-paced, time-critical environment Benefits:- Annual and Performance bonuses Additional payments (on call once trained) Career progression opportunities within a growing business Hours are Monday to Friday 9am - 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) paid as overtime and also have the Monday off As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions, are recruiting for an AOG Operations Coordinator to be based at offices in the London Heathrow area. Working Hours: 4 on / 4 off, shift pattern: (Apply online only) On offer: An opportunity to join an award-winning organisation known as a leader within the field of aerospace logistics Genuine opportunities to grow within the business with a clear path to team leadership and supported by an award-winning team Opportunity to grow expertise through ongoing coaching, training and development sessions An attractive salary of £39K which includes £2,100 shift allowance Healthcare Cash Plan, including dental and vision Incremental holidays based on length of service, with an additional day off for your birthday Contributory pension scheme Life assurance Free onsite parking Main Purpose of the Role: The AOG Operations Coordinator will be responsible for completing shipments from start to finish within the AOG Operations team, ensuring excellent customer service at all times. This role plays a key part in the import / export process, managing documentation, liaising with suppliers, and ensuring compliance with customs regulations while providing timely support to customers. Duties and Responsibilities: Handle import / export processes from quotation to shipment completion, ensuring cost-effective and timely solutions for customers. Manage all documentation for import / export activities, including customs entries and delivery instructions, in line with compliance requirements. Provide excellent customer service by responding to emails and calls promptly, tracking shipments, and addressing inquiries. Ensure accurate record-keeping, billing within KPIs, and maintaining customer data in the company system. Ensure compliance with all statutory aviation requirements, health and safety policies, and the company’s Quality Management System. Provide timely and accurate quotations using Cargowise, converting them into live jobs and following up to secure business. To be Considered: Proven experience in AOG / Import / Export Thrives in a fast-paced, customer-driven environment. Has strong organisational, communication, and problem-solving skills. Demonstrates a solid understanding of UK customs law and procedures. Has experience with Customs Declaration Service and knowledge of Cargowise (preferred). Is proficient with Microsoft Office tools such as Word, PowerPoint, and Excel. Ideally has Dangerous Goods compliance certification. * Can work independently, using their initiative to assess data and propose solutions. For more details contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Hire Planner / Coordinator At Tomato Plant is a haulage and infrastructure maintenance company. The health, safety and welfare of our people and our customers is a priority. We are also proud of our commitment to our clients and delivering work at a very high standard which is allowing us to build an expanding client base and expand our fleet and personnel. We are looking to recruit an experienced Hire Planner/Coordinator specifically within our heavy construction plant haulage service offering to deliver the quoting, and delivery of quality estimates and quotes for haulage requests. To plan, coordinate and deploy plant resources to ensure coverage of day-to-day requirements and associated equipment, movement orders, abnormal load matters and paperwork. Key in this role is to ensure vehicles leave the depot on time and safely and monitor service changes as they arise and manage customer expectations. Raise job requests on sage and ensure the records for works completed are matched in preparation for invoicing. To ensure the company maintains compliance with all regulations for the operations of LGV vehicles. The administration of resources including raising job instructions, job sheets return and assisting in validation and sign off weekly timesheets. A key requirement is to ensure effective and proactive communication with customers as required to drive service excellence and ensure the delivery to demanding blue chip clients as may be required on time and within commercial requirements. The successful applicant will be servicing contracts across our existing client base including Heathrow Airport Ltd, Greenshields and Charles Wilson and various other clients in London and Southern England. Job benefits include: A full-time position Twenty days paid holiday per year Full uniform and PPE equipment provided Regular training Basic 50 hours per week Monday Friday 06:00 16:00 or 07:00 17:00 to suit the business. Requirements Coordinate with cross-functional teams to ensure project objectives are met. Manage and direct other planners in the business. Understanding of Road Haulage Operations and compliance to surrounding legislation. Basic haulage vehicle and plant equipment awareness Must be IT literate and able to leverage software and hardware platforms to advantage. Commercially astute, analytical with a high degree of numeracy. Safety, Health and Environment Awareness Current full driving license. Desired ability to attain CRC clearance and as such attain an airside pass. Minimum of 2 years experience in Construction Plant and/or Haulage operations. Demonstrable operational and driver management capabilities . CPCS card Salary: £35,000.00-£40,000.00 per year TPBN1_UKTJ

A major UK & International Freight Forwarding organisation are experiencing major growth and are looking to add a Senior Air Import Coordinator to their team.This vacancy is for a senior air import clerk so they need to be able to work using their own initiative as they will be in the office as the only Import clerk on shift on some occasions over the weekend. ROLE: Senior Air Import Operator BASIC SALARY: £36k to £40k LOCATION: Heathrow HOURS: 4 on 4 off day shift & itll be 12-hour shifts from 0700-1900 hrs ( with a 1 hour lunchbreak ). ROLE: Managing the air Import process for clients from start to finish including customs clearance . Outstanding Customer Service Managing High Volume of air import shipments with minimum issue Assist customer with their Supply Chain Model Managing Information Flow between Systems Manage Origin Offices Pre-Alerts Origin management Customs Entries Transport Deliveries Internal / external communication Liaising with Customers through Email & telephone. Job costing / Invoicing System updates Skills required: Must have at least 4 years Air Import and customs clearance experience - Essential If they have Cargowise and/or Sequoia experience, this would be an advantage. Must have experience of dealing with Import customs clearances Proactively action duties on a daily basis, supporting the team during times of absence or holidays. Customer Service Able to process different types of customs entries Accuracy Able to handle multiple customers & clearances each day Knowledge of Cargowise & Sequoia an advantage Financial Awareness Able to work using their own initiative Manage customer issues and the ability to deal with minor issues, disputes, or complaints. TPBN1_UKTJ

Keywords for this role may include: Customer Service Executive, Customer Service Coordinator, Order Management, B2B Customer Service, Staines jobs. This is a varied B2B customer service role where you will manage customer orders from receipt through to delivery, provide proactive updates and work cl

Pay: £17.84 per hour Job description: Join our busy repairs and maintenance team as a Repairs Planner, where you'll be at the heart of service delivery ensuring efficient scheduling and high-quality customer service. Location: Ealing Pay Rate: £13.43 P/h PAYE // £17.84 Umbrella Hours: Mon - Fri 08:00-17:00 About the role: We are looking for an experienced Repairs Planner / Scheduler to join our busy repairs and maintenance team. You will be responsible for planning and scheduling responsive and planned maintenance works, ensuring operatives' diaries are efficiently managed and repairs are completed within agreed service levels. This is a key role that sits at the heart of service delivery, requiring strong organisational skills, excellent communication, and the ability to work in a fast-paced environment. Key Responsibilities: Schedule and manage day-to-day reactive and planned repairs Allocate jobs to in-house operatives and/or subcontractors Manage and optimise operatives' diaries to maximise productivity Monitor job progress and ensure works are completed within SLA Liaise with residents, operatives, contractors, and supervisors Rebook and reschedule appointments where necessary Update repairs systems accurately and in real time Support the wider repairs team to deliver a high-quality customer service What We're Looking For: Previous experience as a Repairs Planner, Scheduler, or Works Coordinator Experience within housing, property, maintenance, or repairs environments Strong organisational and time-management skills Confident communicator with a customer-focused approach Ability to work under pressure and manage competing priorities Good IT skills and experience using repairs or scheduling systems

Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions for the Aerospace industry, are recruiting for an Operations Coordinator – AOG Logistics to be based at their offices in the London, Heathrow area. On offer: Competitive salary package, c.£35K, depending on experience Working Pattern: Monday - Friday shift pattern, 0900 to 1800 Healthcare Cash Plan, including dental and vision Incremental holidays based on length of service, with an additional day off for your birthday Contributory pension scheme Life assurance Employee Assistance Programme Free on-site parking Opportunity to grow expertise through ongoing coaching, training and development sessions Main Purpose of the Role: The Operations Coordinator – AOG Logistics will be responsible for completing shipments from start to finish within the AOG Operations team, ensuring excellent customer service at all times. This role plays a key part in the import & export process, managing documentation, liaising with suppliers, and ensuring compliance with customs regulations while providing timely support to customers. Duties and Responsibilities of the Operations Coordinator – AOG Logistics: Handle import / export processes from quotation to shipment completion, ensuring cost-effective and timely solutions for customers. Manage all documentation for import / export activities, including customs entries and delivery instructions, in line with compliance requirements. Provide excellent customer service by responding to emails and calls promptly, tracking shipments, and addressing inquiries. Ensure accurate record-keeping, billing within KPIs, and maintaining customer data in the company system. Ensure compliance with all statutory aviation requirements, health and safety policies, and the companies Quality Management System. Provide timely and accurate quotations using Cargowise, converting them into live jobs and following up to secure business To be Considered: Proven AOG import or export freight forwarding operations experience Thrives in a fast-paced, customer-driven environment. Demonstrates a solid understanding of UK customs law and procedures. Has experience with Customs Declaration Service and knowledge of Cargowise (preferred). Is proficient with Microsoft Office tools such as Word, PowerPoint, and Excel. Ideally has Dangerous Goods compliance certification. Can work independently, using their initiative to assess data and propose solutions. For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

ir Freight Coordinator - London | Build your career in international logistics with a global industry leader. We're looking for an experienced Air Freight Coordinator to join a leading global logistics organisation in London. If you have experience within freight forwarding, air freight or logistics and enjoy working in a fast-paced environment where accuracy, customer service and deadlines matter, this could be an excellent opportunity to develop your career. Why apply for this Air Freight Coordinator role? You'll be joining an international business where you can build valuable experience and progress within the logistics industry: Competitive salary dependent on experience Full-time position with shift patterns as per contract Progression and development opportunities Training and support to help you build your expertise Exposure to international air freight and freight forwarding Gain valuable experience across customs, airline transport and gateway operations Opportunity to work with major customers and suppliers Join a global logistics organisation with excellent career potential A varied and fast-paced role where every day brings new challenges Key Responsibilities: As an Air Freight Coordinator, you'll help ensure the smooth and efficient movement of consignments through the gateway, coordinating shipments, vehicles, documentation and customer requirements while maintaining strict operational and regulatory standards. Coordinate vehicles collecting and delivering consignments from airlines Manage the flow of consignments arriving and departing the gateway Ensure shipments are processed accurately, safely and securely Complete customs reports and operational documentation Raise records within the ETSF and discharge T1s from overnight deliveries Ensure accurate data is captured and uploaded onto internal systems Complete daily work schedules within agreed deadlines Monitor invoicing, job costing, CIA, netting and milestones Resolve queries from customers and suppliers promptly and professionally Maintain strong working relationships with customers and suppliers Complete internal and external rate reviews where required Support cost control and operational efficiency Follow strict SOPs, KPIs and regulatory requirements Ensure best-practice processes are consistently followed Work closely with internal teams to deliver excellent customer service What we're looking for: We're looking for an organised and proactive logistics professional who can thrive in a time-sensitive environment and is keen to develop their career within international freight. Previous experience within air freight, freight forwarding or logistics Knowledge of import and export procedures Experience working with consolidations would be advantageous Previous airline transport experience would be beneficial Understanding of DfT/CAA, HMRC and IATA regulations Confident using Microsoft Word, Excel and other IT systems Strong written and verbal communication skills Excellent attention to detail and accuracy Systematic and methodical approach to your work Able to prioritise tasks and consistently meet deadlines Comfortable working in a fast-paced environment with changing priorities Self-motivated, professional and enthusiastic Strong team player with excellent relationship-building skills A genuine desire to learn, develop and progress within the freight industryIf you're an experienced Air Freight Coordinator looking for a new opportunity in London where you can develop your international logistics experience and build a long-term career, we'd love to hear from you. Apply now and take the next step in your logistics career. Job Number │ 48970 / INDINDUSTRIALWC Location │ London Role │ Air Freight Coordinator Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

Express Time Critical Air Freight Coordinator Location: Feltham Salary: £40,000 per annum Shift: 4 on, 4 off | 7:00pm - 7:00am Industry - Freight Forwarding We're recruiting for an experienced Express / Time-Critical Coordinator to join a busy international logistics operation on a permanent night-shift basis in Feltham. This is a hands-on role coordinating express and time-critical shipments from start to finish, working closely with customers, hauliers, warehouses and internal teams to ensure shipments are processed accurately, efficiently and on time. What's on offer £40,000 per annum 4 on, 4 off shift pattern 7:00pm - 7:00am Permanent position 25 days annual leave + bank holidays Opportunity to develop strong customer and operational relationships The Role You'll be responsible for the day-to-day coordination of express shipments, ensuring everything runs smoothly from order processing through to delivery and final clearance. Key responsibilities will include: Coordinating express and time-critical shipments from start to finish Processing orders and creating shipments using BoxTop Managing import and export customs clearances via CDS Ensuring customs and shipping documentation is completed accurately Working closely with road hauliers, co-loaders and transport providers Liaising with customers to provide updates and resolve operational queries Monitoring shipments and proactively managing any delays or service issues Working with warehouse and operations teams to ensure shipments are processed efficiently Monitoring customer KPIs and maintaining agreed service levels Supporting internal customs audits, assessments and compliance checks Assisting with invoicing and ensuring jobs are accurately recorded Identifying opportunities to improve processes and reduce operational costs Maintaining strong relationships with customers, suppliers and internal teams Supporting business development opportunities within existing accounts About You We're looking for someone with previous experience within express logistics, freight forwarding or time-critical transport operations. Strong working knowledge of import and export customs procedures Experience completing clearances through CDS Experience using BoxTop Experience with AOG Express Knowledge of Sequoia would be advantageous Excellent organisational and communication skills Strong attention to detail Previous experience of working night shift desirable This is an excellent opportunity for an experienced Express Operator, Time-Critical Coordinator or Freight Forwarder with strong customs knowledge who is looking for a permanent night-shift role. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Gateway Coordinator - London | Join a global logistics business and build your career in fast-paced international freight. We're looking for a motivated Gateway Coordinator to join a leading global logistics organisation in London. This is a fantastic opportunity for someone with experience in freight forwarding, airline transport or logistics who enjoys a fast-paced environment and wants to develop their career within an international business. Why apply for this Gateway Coordinator role? You'll have the opportunity to develop your logistics career while working closely with customers, suppliers and internal teams: Competitive salary dependent on experience Full-time position with shift patterns as per contract Progression and development opportunities Full training and support to help you build your expertise Opportunity to work within international freight forwarding Exposure to airline transport, customs and gateway operations Work within a globally recognised logistics organisation A varied role where no two days are the same Key Responsibilities: As a Gateway Coordinator, you'll help manage the smooth and efficient movement of consignments through the gateway, ensuring customer requirements, operational deadlines and regulatory standards are consistently met. Coordinate vehicles collecting and delivering consignments from airlines Manage the flow of consignments arriving and departing the gateway Ensure shipments are processed accurately, safely and securely Complete customs reporting and required operational documentation Raise records within the ETSF and discharge T1s from overnight deliveries Maintain accurate data within internal operating systems Ensure daily schedules and operational deadlines are achieved Monitor invoicing, job costing, CIA, netting and milestones Resolve queries from customers and suppliers professionally Maintain strong relationships with internal and external customers Follow strict SOPs, KPIs and regulatory requirements Support cost control and internal and external rate reviews Ensure best-practice processes are followed across the department Use Microsoft Office and internal systems as required What we're looking for: You'll be organised, commercially aware and confident working in a time-sensitive environment where accuracy and customer service are essential. Previous experience within freight forwarding, logistics or a similar service environment Knowledge of import/export procedures Experience within gateway, consolidation or airline operations would be advantageous Understanding of DfT/CAA, HMRC and IATA regulations Confident using Microsoft Word and Excel Strong written and verbal communication skills Highly organised with a systematic and methodical approach Able to manage your own workload and meet strict deadlines Comfortable working in a fast-paced environment with changing priorities Self-motivated, professional and enthusiastic A genuine desire to learn, develop and progress within the freight industry Strong team player who can build positive relationships with customers and colleaguesIf you're looking for a Gateway Coordinator opportunity in London where you can develop your freight forwarding knowledge, gain valuable international logistics experience and build a long-term career, we'd love to hear from you. Apply now and take the next step in your logistics career. Job Number │ 48970 / INDINDUSTRIALWC Location │ London Role │ Gateway Coordinator Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

Receptionist/Administrator (Temp to Perm, Immediate Start) About the company A global education provider offering specialist study programmes to millions of students worldwide. The centre is the hub for instructor learning, development, and student support. We're passionate about developing every student's potential, and our team shares that mission every day. The Role We're looking for a Reception & Administrative Coordinator to be the welcoming face of the centre. You'll be the first point of contact for our community, managing a busy, fast-paced reception environment while keeping everything running smoothly behind the scenes. The Details Working hours: • Tuesdays, Wednesdays, Fridays: 11:00–19:30, • Thursdays: 11:00–17:30, • Saturdays: 8:30–16:30 Responsibilities • Provide a professional reception service, welcoming parents and students with warmth and efficiency., • Manage parent communications regarding attendance, account issues, and programme updates, • Handle student sign-in/sign-out procedures and manage parent pick-up coordination., • Collect and process new student enrolment forms and provide clear programme explanations., • Manage phone enquiries with a professional, helpful manner- Support general administration duties and keep detailed records., • Build and maintain positive relationships with parents and families- Juggle multiple tasks and priorities, especially during busy periods Candidate Specification • Proven administrative experience in a customer-facing or support role., • Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)., • Excellent telephone manner and communication skills., • Organised, detail-oriented, and able to manage your own workload independently., • Team player who also works well on own initiative., • Flexible approach to working hours, • Grade B or equivalent in Maths and English GCSE (or international equivalent), • A genuine, positive interest in children and their development

Freightserve recruitment are looking for a Freight Coordinator for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area. The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service. The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier. Duties:- Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier) Managing bookings, collections, transport, and liaising with overseas agents/customers Preparing and processing shipping documentation Submitting import & export customs entries Building strong relationships with customers, suppliers, and partners to deliver excellent service Providing quotations, pricing jobs, and raising invoices accurately Handling multiple shipments simultaneously and communicating effectively at all times Experience Needed:- Imports or exports (or both) within the freight forwarding industry Excellent customer service skills with a professional telephone manner Highly organised, detail-oriented, and able to work to strict deadlines Ability to thrive in a fast-paced, time-critical environment Benefits:- Annual and Performance bonuses Additional payments (on call once trained) Career progression opportunities within a growing business Hours are Monday to Friday 9am - 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) paid as overtime and also have the Monday off As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Position: Air Import Operations Coordinator Location: Hatton Cross Salary: £36,000 - £39,000 Working Hours: Monday - Friday 8:30am - 17:30pm Job Type: Permanent The Opportunity We're currently recruiting for an experienced Air Import Operations Coordinator to join a leading global logistics and supply chain business. This is a great opportunity for someone with a solid background in air freight operations, who enjoys working in a fast-paced environment and taking ownership of shipments from arrival through to final delivery. You'll be responsible for coordinating international air import shipments, working closely with customers, customs, overseas agents, carriers and internal teams to ensure freight moves efficiently, compliantly and cost-effectively. The Role As an Air Import Operations Coordinator, your responsibilities will include: Managing the end-to-end process for air import shipments, from arrival through to final delivery Coordinating with customers, customs, overseas agents, carriers and internal teams Preparing and checking documentation required for import and customs clearance Tracking and tracing shipments to ensure timely and accurate delivery Providing customers with regular updates on shipment status, routing and delivery arrangements Handling quotations, rates, routing and shipment coordination Liaising with overseas branches and agents to ensure a high level of customer service Ensuring accurate job costing, billing and cost information Identifying the most efficient and commercially viable transportation solutions Ensuring all shipments are handled in line with relevant customs, compliance and company requirements Working towards key operational KPIs, including cost accuracy and service performance Supporting the wider operations team and assisting with other duties when requiredAbout You We're looking for someone who has at least 2 years' experience within freight forwarding, logistics or international freight operations, ideally with strong exposure to air imports. You'll need: Previous experience in air freight/import operations A good understanding of import processes, customs and shipping documentation Strong communication skills, both written and verbal Excellent attention to detail and organisational skills The ability to manage a high volume of shipments and competing priorities A customer-focused approach with the ability to build strong working relationships Good knowledge of Microsoft Word and Excel The ability to work effectively as part of a team A proactive approach and the ability to work well under pressureWR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Bookings Coordinator Location: Uxbridge – Office Based Temp to Perm Hours: Monday to Friday, 9:00am – 5:30pm Start: Immediate Pay Rate: £12.71 per hour whilst temping Permanent Salary: £28,000 The Role We are looking for a confident, organised and enthusiastic individual to join a busy team in Uxbridge as a Bookings Coordinator. This is a fantastic entry-level opportunity for someone looking to get their foot in the door within an office environment and develop their administration and coordination experience. Previous office experience isn't essential. What's more important is that you're a strong communicator, confident speaking with people over the phone and able to juggle multiple responsibilities at the same time. Working as part of a busy team, you'll help coordinate bookings, speak with candidates and workers, keep systems and records up to date and make sure everything runs smoothly day to day. What You'll Be Doing Coordinating bookings and appointments Speaking with candidates and workers over the phone Carrying out initial telephone screening Booking interviews, training sessions and appointments Handling incoming calls and general enquiries Keeping track of availability and attendance Updating internal systems and maintaining accurate records Supporting with scheduling and changes to existing bookings Following up with people to confirm arrangements Providing general administrative support to the wider team Managing multiple tasks and priorities throughout the day What We're Looking For Previous experience within administration, customer service, retail, hospitality, bookings or a similar people-focused role is essential Strong communication skills and a confident telephone manner Friendly and professional when dealing with different people Highly organised with the ability to juggle multiple responsibilities at once Comfortable working in a busy, fast-paced environment Good attention to detail and accuracy Confident using computers and able to pick up new systems quickly Reliable, proactive and willing to learn A positive, can-do attitude You don't need previous experience within a dedicated office or bookings role. This could be an ideal opportunity for someone with experience in customer service, retail, hospitality or administration who has developed strong communication and organisational skills and is now looking to get their foot in the door within an office environment and build a long-term career. Key Information Temp-to-perm opportunity £12.71 per hour whilst temporary £28,000 salary once permanent Monday to Friday, 9:00am – 5:30pm Fully office-based in Uxbridge Immediate start or short notice preferred What You Need to Do Now If this sounds like the role for you, don't wait – apply today with your up-to-date CV! If it's not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they're placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A Little More About Us We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice

Air Export Operations Coordinator Location: London Heathrow / Feltham Salary: Up to £38,000 Hours: Monday - Friday | 9:00am - 5:30pm Job Type: Permanent The Opportunity We are recruiting for an experienced Air Export Operations Coordinator to join a well-established and rapidly growing global freight forwarding and logistics business at London Heathrow. This is an excellent opportunity to join a business with a strong international network, an excellent reputation within freight forwarding and genuine opportunities for long-term career development. You will take responsibility for managing air export shipments from start to finish, working closely with customers, airlines, overseas offices and internal teams to ensure freight is moved efficiently, compliantly and on schedule. The Role You will be responsible for: Managing air export shipments from booking through to final departure Preparing and processing export documentation and Air Waybills Booking freight with airlines and negotiating rates where required Completing export customs entries and ensuring compliance requirements are met Tracking shipments and proactively updating customers Liaising with airlines, overseas agents and internal departments Handling customer enquiries and resolving operational issues Ensuring files are completed accurately and invoiced correctly Building strong relationships with customers and delivering a high level of service Requirements We are looking for someone with: Previous experience within Air Freight Export Operations Good knowledge of the end-to-end air export process Experience with export documentation and customs procedures Strong customer service and communication skills The ability to manage multiple shipments in a busy operational environment A proactive, organised and commercially aware approach What's On Offer Salary up to £38,000 Monday to Friday working hours Opportunity to join a highly respected global logistics organisation Excellent long-term career and progression opportunities Supportive and professional working environment If you are an experienced Air Export Operator looking to join a successful international freight forwarder where you can build a long-term career, we would be keen to hear from you. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Air Freight Forwarder Location: West Drayton, London, UK Salary: up to £38,000pa (DOE) Working Hours: Monday - Friday (9am - 6pm) Are you a results driven Air freight forwarder, looking for a new and exciting role with a well-established and well-regarded international freight forwarder? Then this role could be excellent for you! My client is looking for an experienced Air Freight Operator to join team based in West Drayton, London. The right candidate will have direct experience dealing with Air Freight and AOG operations, ideally with experience dealing with import and export customs. Package Benefits: 22 days holiday + bank holidays Company Pension Bonus Scheme Perkbox rewards and medical cover (Private Health and Eye care) Death in Service Opportunities for growth and development Key Responsibilities: Manage the day-to-day Air Freight Import and Export operations, start-to-finish. Liaise with international air freight agents, airline operators and brokers. Supplier and client liaison and negotiation. Procuring, calculating and presenting air freight pricing solutions. Dealing with AOG Operations. Monitor transports, ensuring all are running to schedule. Provide excellent customer service. Requirements: Air freight operations experience is essential. Previous AOG experience. Import and Export operations experience is essential. Previous experience with Aerospace Goods and Dangerous Goods is desirable. Time-critical logistics experience desirable. Customs knowledge and experience desirable. #Air Operations Coordinator, #Air Freight Operator, #Air Freight Forwarder, #Air Freight Forwarding, #Freight Forwarder, #Import Operations, #Import Operator, #Export Operator, #Export Coordinator, #Export Operations, #Import Coordinator, #AOG WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Ocean Export Coordinator - Feltham - Up to £35,000 An established and growing freight forwarding business is looking for an experienced Ocean Export Coordinator to join its team in Feltham, near Heathrow. This is an excellent opportunity to join a supportive, professional operation offering hybrid working, a competitive salary and a bonus scheme. You will manage ocean export shipments from start to finish, working closely with customers, shipping lines, overseas agents and internal departments. What is on offer: Salary of up to £35,000, depending on experience 24 days' holiday Company bonus scheme Supportive and experienced team Long-term career development opportunities Stable position within an established freight forwarding businessThe role: Managing ocean export shipments from booking through to final delivery Handling both FCL and LCL movements Preparing and checking export documentation Completing shipping instructions and bills of lading Liaising with customers, shipping lines, hauliers and overseas agents Arranging collections and monitoring shipments Providing customers with regular shipment updates Producing quotations and checking supplier costs Completing invoicing and ensuring files are accurate and profitable Resolving operational issues quickly and professionally Maintaining accurate records within the company's freight management systemWhat we are looking for: Previous ocean freight export experience is essential with a UK based freight forwarder A good understanding of end-to-end export procedures Experience handling FCL and LCL shipments Strong customer service and communication skills Good attention to detail and organisation Confidence managing multiple shipments and deadlines The ability to work independently while contributing to a supportive teamWR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Freightserve recruitment are looking for a Transport Coordinator for a well-established Freight Forwarder based in the Feltham, Middlesex area. Job Role:- • Must work closely with suppliers to assist negotiations, build relationships well and ensure that service levels are kept at the highest standards., • Must complete all required reporting expeditiously and accurately, • Must have a flexible approach as no two days are the same and situations will arise which simply have to be dealt with even if not outlined within a job description, • Must liaise with Accounts and Credit Control and assist wherever possible, • Must embrace and drive positive change Day to day requirements:- • Organisation & planning for transport requirements using Company's leased vehicle and subcontractors., • The passing of purchase invoices reserving and raising sales invoices in accordance with the company’s quality system., • Production, checking and resolving of weekly job transaction reports, • Cargo Security; Must ensure the most current procedures are understood and correctly followed and administered and that the appropriate documentation is completed correctly., • Ensure cost effectiveness in respect of Company's leased vehicles and subcontracted cartage, • Assisting in the Warehouse as when required Qualifications and Experience:- • Knowledge of Transport essential, • The ability to communicate at all levels within the organisation and varied customer/supplier base., • An articulate, creative thinker with the ability to share their views succinctly and sensibly, • Good MS Skills, • A creative and forward thinker As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Customs Operations Supervisor (Air & Road Freight) £39,000 - £44,000 + Company Bonus + Overtime + Progression + Hybrid Working + 33 Days Holiday Feltham - Hybrid after Probation Are you a Customs Supervisor with experience in Air and Road Freight, looking to join a global logistics business offering clear progression into senior leadership, hybrid working and a company bonus to increase your earnings? This global freight forwarding and logistics business operates across international markets with a multi-billion-pound turnover and a worldwide network spanning numerous countries. Providing multimodal transport and supply chain solutions across air, road and sea freight, they work with major customers globally. In this role, you will oversee customs operations for key customer accounts, ensuring compliance, SLA performance and excellent service. You will manage import and export processes, reporting and operational issues while working closely with customers and internal freight teams. Joining a team of 6, this role offers clear progression into senior supervision and ultimately Operations Manager. This role would suit a Customs Clearance Supervisor from a freight forwarding environment, with strong Import and Export experience and particular exposure to Air and Road Freight. The Role: Oversee day-to-day customs operations for key customer accounts Ensure customs compliance across import and export shipments Work closely with Air and Road Freight teams and international stakeholders Manage customer relationships, SLAs and operational performance Produce customs reports and monitor volumes, revenue and profitability Work within a close-knit team of 6 customs professionals Monday-Friday, 9:00am-5:30pm Office based in Feltham, with hybrid working available following probationThe Person: Customs, Customs Brokerage or Customs Clearance background Import / Export knowledge Air Freight and/or Road Freight experience Experience with Sequoia, Descartesor similar Commutable to FelthamReference: BBBH27081 Customs, Supervisor, Broker, Clearance, Coordinator, Team Leader, Freight Forwarding, Logistics, Import, Export, Air Freight, Road, CDS, CHIEF, Sequoia, Descartes, Supply Chain, Supervisor, Feltham, Heathrow, Hounslow, Slough, London If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Location: Hayes Hours: Part-Time – 20 hours per week Potential: Opportunity to progress to full-time as the business grows Salary -Negotiable About the Role Tezlom Homecare is looking for an experienced and ambitious Care Coordinator to take a leading role in managing and developing our domiciliary care division. This is an exciting opportunity for someone who wants to take ownership of the domiciliary care section, support its growth and development, and work towards becoming the CQC Registered Manager as the service expands. Key Responsibilities • Take responsibility for the day-to-day management and coordination of the domiciliary care section, • Manage and coordinate care packages, clients and care staff, • Prepare and manage staff rotas and ensure all care calls are appropriately covered, • Match carers to clients according to their individual needs and requirements, • Support the recruitment, onboarding and management of care staff, • Ensure care plans, risk assessments and service user records are accurate and regularly reviewed, • Maintain high standards of care delivery and customer service, • Deal with client, family and staff queries professionally and efficiently, • Support the growth of the domiciliary care business and actively work towards increasing the number of clients and care packages, • Build relationships with local professionals and identify opportunities for business development, • Support and prepare for CQC audits and inspections, • Ensure the domiciliary care service remains compliant with CQC regulations and requirements, • Monitor compliance, quality assurance and service standards, • Work closely with senior management to develop and grow the service, • Work towards becoming the CQC Registered Manager for the domiciliary care service Essential Requirements • Minimum of 5 years' experience working within domiciliary care, including significant care coordination experience, • Experience managing or coordinating a busy domiciliary care service, • Strong understanding of CQC regulations, compliance and quality standards, • Previous experience supporting CQC audits and inspections, • Experience with care planning, risk assessments and staff rotas, • Proven ability to support business growth and develop care services, • Strong leadership, organisational and communication skills, • Ability to work independently and take ownership of responsibilities, • Ambitious and motivated to progress towards becoming a CQC Registered Manager What We Offer • 20 hours per week initially, • Opportunity to progress to a full-time position as the business grows, • Opportunity to take ownership of and develop the domiciliary care division, • Career progression towards becoming the CQC Registered Manager, • Supportive management and the opportunity to play a key role in the future growth of Tezlom Homecare If you have the experience, ambition and drive to manage and grow a domiciliary care service and work towards becoming a CQC Registered Manager, we would love to hear from you. Apply today and join Tezlom Homecare in an exciting opportunity to develop and grow our domiciliary care division

Our client, a global logistics leader specialising in air freight, ocean freight, customs brokerage, transport, warehousing, and e‑commerce solutions, is seeking an experienced Express / Time‑Critical Coordinator (Night Shift) to join their dynamic team based in the London Heathrow area. This is a night shift role working 19:00–07:00. On Offer: An exciting opportunity to join a market leading freight forwarding and supply chain management specialist Salary: £40k-£44k (DOE) 4 on / 4 off night shift, 19:00–07:00 Purpose of the Express / Time Critical Co-ordinator Reporting to the Express Manager, the role is responsible for the smooth coordination of the Express department, ensuring all shipments are handled efficiently and to the highest standard. The position plays a key part in maintaining commercial accuracy through ownership of invoicing and profitability, while delivering excellent communication to customers and suppliers throughout the process. Key Responsibilities of the Express / Time Critical Co-ordinator Day to Day responsibility for customer service delivery to Express Clients Order processing from start to finish including but not limited to Boxtop creation, warehouse pick, tie up of paperwork, customer system KPI management Follow up and resolve all any operational issues / customer service concerns raised by the customer Manage and maintain customer KPI expectations with regional depots To promote business development, ensuring all opportunities from existing business are followed up through telephone sales, prospect follow up and quotations. Research client operational history past and present, visit their website to gain knowledge of products and any developments Contribute to ongoing operational development and cost saving measures Keep up to date with Market trends, company products, services and news. Establish, Manage and Maintain Internal and External Relationships. Import and export jobs start to finish including clearance. To be Considered for the Express / Time Critical Co-ordinator Previous experience working in a time critical freight forwarding role. Excellent communication and organisational skills. A mature and professional manner. Confidence with a computer including excel, CRM database and BoxTop. Enjoy working with customers and building relationships. Must be able to work well within a target driven environment. For more details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics Industry

Fleet Operations Coordinator - 6 WEEK CONTRACT Location: Brentford Pay: £16.00–£16.35 per hour Contract: Temporary – 6-week minimum Hours: Monday to Friday, 8:00am–5:00pm Working Arrangement: Office-based We are currently recruiting for an organised, proactive and customer-focused Fleet Operations Coordinator to join a busy corporate team in Brentford. Previous experience within the fleet, automotive, leasing, transport or motor industry would be advantageous but is not essential. We would also consider candidates from a strong customer service or administration background who are keen to develop their career within fleet operations. This is an excellent opportunity for someone with strong administration and customer service skills who enjoys working in a fast-paced environment and is confident managing multiple tasks, communicating with customers and partners, and ensuring day-to-day fleet operations run smoothly. The position is offered on a minimum 6-week temporary contract, with the potential for the role to become permanent for the right person. Fleet Operations Coordinator – Key Responsibilities Build and maintain strong working relationships with lease company partners and customers. Provide a consistently high level of customer service throughout the customer journey. Coordinate day-to-day fleet operations, including delivery bookings and customer requirements. Manage delivery-related administration, reconciliation and customer demonstration requests. Support the Fleet Operations Manager with daily SLA performance reporting. Liaise with OEM partners and internal teams to ensure a high standard of service delivery. Respond professionally and efficiently to customer and partner queries. Maintain accurate and up-to-date records and information. Prioritise workloads effectively and ensure deadlines are consistently met. Work collaboratively with colleagues, contributing to a positive “One Team” approach. Fleet Operations Coordinator About You We are looking for someone who is: Highly organised with excellent attention to detail. Confident communicating with customers, clients and internal teams. Customer-focused with a professional and helpful approach. Comfortable managing multiple tasks and changing priorities. Able to work effectively under pressure and to tight deadlines. Proactive, reliable and able to use their own initiative. A strong team player with good administrative skills. Confident using computer systems and Microsoft Office. Fleet Operations Coordinator -What's on Offer? £16.00–£16.35 per hour Monday to Friday, 8:00am–5:00pm 6-week minimum temporary contract Office-based position in Brentford Potential opportunity for the role to become permanent Supportive and professional working environment Opportunity to gain valuable experience within the fleet and automotive sector If you are an organised and motivated Customer Service, Administrator or Fleet Coordinator looking for an immediate opportunity, we would love to hear from you. If this role isn't quite right for you but you know someone who may be interested, please feel free to ask them to get in touch with me. Job Type: Full-time, Temporary Contract length: Minimum 6 weeks Work Location: In person

Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions, are recruiting for an AOG Operations Coordinator to be based at offices in the London Heathrow area. Working Hours: 4 on / 4 off, shift pattern: (Apply online only) On offer: • An opportunity to join an award-winning organisation known as a leader within the field of aerospace logistics, • Genuine opportunities to grow within the business with a clear path to team leadership and supported by an award-winning team, • Opportunity to grow expertise through ongoing coaching, training and development sessions, • An attractive salary of £39K which includes £2,100 shift allowance, • Healthcare Cash Plan, including dental and vision, • Incremental holidays based on length of service, with an additional day off for your birthday, • Contributory pension scheme, • Life assurance, • Free onsite parking Main Purpose of the Role: The AOG Operations Coordinator will be responsible for completing shipments from start to finish within the AOG Operations team, ensuring excellent customer service at all times. This role plays a key part in the import / export process, managing documentation, liaising with suppliers, and ensuring compliance with customs regulations while providing timely support to customers. Duties and Responsibilities: • Handle import / export processes from quotation to shipment completion, ensuring cost-effective and timely solutions for customers., • Manage all documentation for import / export activities, including customs entries and delivery instructions, in line with compliance requirements., • Provide excellent customer service by responding to emails and calls promptly, tracking shipments, and addressing inquiries., • Ensure accurate record-keeping, billing within KPIs, and maintaining customer data in the company system., • Ensure compliance with all statutory aviation requirements, health and safety policies, and the company’s Quality Management System., • Provide timely and accurate quotations using Cargowise, converting them into live jobs and following up to secure business. To be Considered: • Proven experience in AOG / Import / Export, • Thrives in a fast-paced, customer-driven environment., • Has strong organisational, communication, and problem-solving skills., • Demonstrates a solid understanding of UK customs law and procedures., • Has experience with Customs Declaration Service and knowledge of Cargowise (preferred)., • Is proficient with Microsoft Office tools such as Word, PowerPoint, and Excel., • Ideally has Dangerous Goods compliance certification., • Can work independently, using their initiative to assess data and propose solutions. For more details contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Ocean Export Coordinator Location: Feltham, Heathrow Salary: Up to £35,000 Hybrid working available 24 days' holiday plus bonus An established and growing freight forwarding business is looking for an experienced Ocean Export Coordinator to join its team in Feltham, near Heathrow. This is an excellent opportunity to join a supportive, professional operation offering hybrid working, a competitive salary and a bonus scheme. You will manage ocean export shipments from start to finish, working closely with customers, shipping lines, overseas agents and internal departments. The role: Managing ocean export shipments from booking through to final delivery Handling both FCL and LCL movements Preparing and checking export documentation Completing shipping instructions and bills of lading Liaising with customers, shipping lines, hauliers and overseas agents Arranging collections and monitoring shipments Providing customers with regular shipment updates Producing quotations and checking supplier costs Completing invoicing and ensuring files are accurate and profitable Resolving operational issues quickly and professionally Maintaining accurate records within the company's freight management system What we are looking for: Previous ocean freight export experience is essential A good understanding of end-to-end export procedures Experience handling FCL and LCL shipments Strong customer service and communication skills Good attention to detail and organisation Confidence managing multiple shipments and deadlines The ability to work independently while contributing to a supportive team What is on offer: Salary of up to £35,000, depending on experience Hybrid working 24 days' holiday Company bonus scheme Supportive and experienced team Long-term career development opportunities Stable position within an established freight forwarding business If you have strong ocean export experience and are looking for a role offering flexibility, stability and progression, apply today. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Credit Controller Location: Uxbridge office, 2 days WFH) Salary: £30,400+ bonus up to 40% (OTE £42k) We are looking for a Credit Controller who will start at our clients vibrant Uxbridge office. You will enjoy a hybrid working model—spending just 3 days in the office and 2 days working remotely! This unique role suits someone who thrives on change, growth, and development. About the Role: As Credit Controller, you’ll play a key role in ensuring overdue debt is collected promptly, accounts are reconciled, and strong relationships are built with clients. We need someone who can thrive in a dynamic environment and enjoys collaborating with the wider team to keep everything running smoothly. Key Responsibilities: Manage overdue debt collection and liaise daily with clients to ensure credit terms are met. Raise credits, manage reconciliations, and follow up with authorisations to maintain accuracy. Create and monitor account action plans to achieve effective collections. Participate in monthly meetings to strategise and decide next steps for overdue accounts. Maintain up-to-date customer account records. Assist with litigation processes, including issuing court summons, in line with regulatory requirements. About You: We're seeking a proactive individual with excellent communication skills and a focus on providing great customer service. You should have strong numeracy skills and an organised approach to your work. Skills & Experience: Previous experience in a credit control role, preferably in a fast-paced setting. Strong literacy and numeracy skills. Intermediate skills in MS Excel and familiarity with customer databases. Strong organisational skills and the ability to work independently as well as part of a team. Confident communicator with the ability to build strong relationships with clients. What’s In It for You? Salary: £30,400 per annum with the opportunity to earn a bonus of up to 40% for meeting targets (OTE £42k). Flexible Work Arrangement: Hybrid working 2days in the office and 3 days working remotely. Benefits: Life insurance, personal accident insurance, pension scheme, sick pay, and more. Q` Apply Now: This is your chance to be part of a dynamic team during an exciting period of expansion. If you're an experienced Credit Controller looking for a role that offers both immediate impact and long-term growth, apply today! If you’re interested in this role, please submit an up-to-date CV. Due to the high volume of applications, if you do not hear from us within 48 hours, please assume your application has been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously. To learn how we handle your data, please visit our website where you can find our Data Privacy Notice. Keywords: Credit Controller, Accounts Receivable Specialist, Debt Collection Officer, Finance Administrator, Collections Coordinator, Credit Control Specialist, Client Accounts Assistant, Cash Collection Specialist, Uxbridge, Central London, Victoria, Hybrid Working, Financial Control, Debt Management, Credit and Risk Analyst, Ealing, Wembley

Service Controller Wembley About Flannery Plant Hire: We are a leading provider of plant hire services across the UK. With decades of experience in the industry, we offer an extensive fleet of modern, well-maintained equipment ranging from excavators to dump trucks, all backed by a commitment to safety, reliability, and exceptional customer service. We work closely with clients in construction, civil engineering, and infrastructure, ensuring they have the right tools to get the job done efficiently. We are seeking a detail-oriented and highly organized Service Controller to join our dynamic team. The Service Controller will play a crucial role in ensuring the effective and efficient maintenance and repair of our fleet of plant machinery. The successful candidate will be responsible for coordinating service schedules, managing repair requests, liaising with engineers, and ensuring minimal downtime for our equipment. Key Responsibilities: · Plan and coordinate routine maintenance schedules for all plant machinery, ensuring timely servicing to prevent breakdowns and maximize equipment uptime. · Manage and prioritize repair requests, assigning tasks to service engineers based on urgency and availability, and ensuring repairs are completed promptly and to a high standard. · Monitor and manage parts inventory, ensuring that required parts are available for scheduled maintenance and emergency repairs. · Act as the main point of contact between site teams, engineers, and management, providing clear and concise updates on equipment status, repair progress, and any potential issues. · Maintain accurate records of all maintenance and repair activities, including parts used, engineer time, and equipment downtime. · Ensure all service activities are carried out in compliance with health and safety regulations and company policies. · Produce regular reports on equipment performance, service schedules, and repair outcomes, identifying trends and areas for improvement. Skills and Experience: · Proven experience in a service controller, service coordinator, or similar role within the plant hire, construction, or heavy machinery industry. · Strong understanding of plant machinery, including maintenance requirements and common repair issues. · Exceptional organizational and time management skills, with the ability to manage multiple tasks and priorities simultaneously. · Excellent communication skills, both written and verbal, with the ability to effectively liaise with engineers, site teams, and management. · Competency in using service management software, scheduling tools, and Microsoft Office Suite (Word, Excel, Outlook). · Ability to troubleshoot and resolve issues quickly and effectively, minimizing equipment downtime. · High level of attention to detail, ensuring accuracy in record-keeping and reporting. What We Offer: We offer a highly competitive salary and package that reflects your skills and experience. Enjoy 24 days plus bank holiday annual leave and personal leave to maintain a healthy work life balance. Take advantage of training programs, workshops, and seminars to enhance your skills and advance your career. Access to free, confidential support services for personal and work-related issues. Join a company that prioritises safety and sustainability, ensuring a safe and Eco-friendly working environment. Work with the best and latest plant and machinery in the industry. Be part of a supportive and collaborative team that values each member’s contribution. Acknowledge and reward outstanding performance and dedication with various recognition programs

Project Support - Digital/Online/ Social Impact My global IT client is looking for an experienced project support/operations support/PMO to work remotely in a project office that focuses on employee engagement and social investment projects to improve social inclusion. At present the team you will be joining provides its services internally but as part of this role you will be engaging with various external partners, customers and stakeholders to provide a service externally to them. You will be a highly motivated and effective Operations Coordinator who has knowledge of how operations impact on Community. You will have a minimum of 3 years experience in a similar support role. Ideally for a tech or digital company focusing on online projects. This will include digital content creation and a focus on social impact Strong communication skills are essential Essential Skills Be available for a 12-month minimum contract MUST HAVE A Bachelor's degree 3+ years of work experience in programme and project management, and coordination. Strong interpersonal communications skills with experience interacting comfortably with executives and individuals with diverse socioeconomic backgrounds. At home in the digital landscape and comfortable using online tools and platforms Ability to manage global projects with dynamic, virtual, and global teams. Ability to work effectively and confidently in a remote team as a remote worker. Ability to prioritize information and present findings effectively. Strong design, documentation, and analytical skills. Skilled communicator (written and oral) Adaptable and comfortable in a changing environment, able to redirect efforts as required. Ability to support the team with project management as we map plans to extend this work (from Partners) to customers.Character Traits requird Highly motivated and effective Community Impact Operations Coordinator. Exceptional organisational & time management skills Able to manage multiple tasks, mini projects and deadlines. Meticulous, have excellent attention to detail and commitment to delivering high-quality work. Excellent communication skills, including written and presentations Good data visualisation and analytical skills. Content creation and content management skills. Comfortable and able to work effectively in remote teams, have a global perspective and have flexibility to work across different time zones. A strong interest in and understanding of environmental, social and governance matters and a passion for purpose-driven work Passionate about social causes and collaborating to drive positive impact. An eye for innovation and thrive in a changing and dynamic environment. Comfortable working independently, and as part of a strategic and innovative team, with an ever-evolving agenda. Customer-focused, recognized for your integrity and professionalism at all times Possess a high intellectual curiosity with an ability to learn new concepts/frameworks and technology quickly as changes arise.This is an excellent opportunity to work remotely for a major global IT brand. I have interview slots ready to be filled so if you fit the profile with both the required level of experience and a degree then get in touch ASAP to find out more. Randstad Technologies is acting as an Employment Business in relation to this vacancy