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  • Receptionist / Administrator
    Receptionist / Administrator
    hace 24 días
    £25000–£30000 anual
    Jornada completa
    Hayes

    BenAstro Group is seeking a dedicated and organized professional to join our team in Hayes as a Receptionist / Administrator. This dual-role position is crucial for ensuring the smooth operation of our office by providing exceptional front-of-house service and comprehensive administrative support. Key Responsibilities: • Warmly greet and welcome visitors, ensuring a positive first impression., • Manage incoming calls, directing them appropriately and taking messages accurately., • Handle incoming and outgoing mail, deliveries, and couriers., • Maintain a tidy and professional reception area., • Provide general administrative support, including data entry, filing, and record keeping., • Assist with scheduling appointments and managing calendars., • Order and manage office supplies, ensuring adequate stock levels., • Support various departments with ad-hoc administrative tasks as required. We are looking for someone who possesses: • Proven experience in a similar reception or administrative role., • Excellent communication and interpersonal skills., • Strong organizational abilities and attention to detail., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • A proactive attitude and the ability to manage multiple tasks efficiently., • Professional demeanor and a strong commitment to customer service.

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  • Waiter / Waitress
    Waiter / Waitress
    hace 1 mes
    £14–£14.5 por hora
    Jornada completa
    Brentford

    Role Purpose The Waiter is responsible for delivering a warm, attentive and consistent guest experience, ensuring that every guest feels welcomed, looked after and valued. This role focuses on building rapport with guests, maintaining strong service standards and working collaboratively with the team to ensure smooth and efficient service. The Waiter plays a key role in creating memorable experiences that encourage guests to return. The “C” Principles The Waiter lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Head Waiter / Assistant Restaurant Manager / Restaurant Manager Leadership Style & Core Behaviours A successful Waiter consistently demonstrates: • Guest-focused mindset – prioritises guest experience at all times, • Strong communication – listens actively and communicates clearly, • Positive attitude – creates an engaging and welcoming atmosphere, • Attention to detail – ensures accuracy and consistency in service, • Teamwork – supports colleagues and contributes to smooth service, • Organisation – manages their section effectively, • Resilience – performs well during busy service periods Key Responsibilities Guest Experience & Service Delivery • Deliver friendly, attentive and professional service to all guests, • Build rapport and create a welcoming, engaging experience, • Take orders accurately and confidently, • Ensure guests feel looked after throughout their visit, • Anticipate guest needs and respond proactively Service Standards & Execution • Maintain high standards of service, presentation and professionalism, • Ensure food and drinks are served correctly and efficiently, • Follow company service steps and procedures consistently, • Manage timing of service to ensure a smooth guest journey Section Management • Take responsibility for a section during service, • Ensure tables are clean, organised and ready for guests, • Monitor guest needs and maintain awareness of the section at all times, • Support smooth transitions between courses and table turns Teamwork & Communication • Communicate clearly with BOH and FOH teams, • Support runners, head waiters and managers during service, • Contribute to a positive, respectful and team-focused environment, • Ask for support when needed and offer help to others Organisation & Cleanliness • Maintain cleanliness and organisation of the floor and service areas, • Support opening and closing duties, • Ensure stations are stocked and ready for service, • Follow hygiene and presentation standards at all times Compliance & Standards • Follow all company policies and procedures, • Maintain awareness of allergens and dietary requirements, • Ensure responsible service of food and beverages, • Uphold professional appearance and conduct Problem Solving • Respond calmly and professionally to guest requests or concerns, • Resolve minor issues independently where possible, • Escalate more complex issues to senior team members, • Maintain composure during busy periods

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  • Chef
    Chef
    hace 2 meses
    £13–£15 por hora
    Jornada completa
    Ruislip

    Job Summary The Chef is responsible for preparing high-quality meals, managing kitchen operations, and ensuring food safety standards are met. This role involves creativity in menu planning, leadership of kitchen staff, and maintaining efficiency during service. Key Responsibilities Prepare and cook menu items according to recipes and quality standards Plan menus and develop new dishes, considering seasonal ingredients Supervise and train kitchen staff, including line cooks and prep staff Ensure food is prepared and presented in an appealing and consistent manner Maintain cleanliness and organization of the kitchen Monitor inventory levels and order supplies as needed Ensure compliance with food safety and hygiene regulations Control food costs and minimize waste Work collaboratively with front-of-house staff to ensure smooth service Required Skills & Qualifications Proven experience as a Chef or Cook in a professional kitchen Knowledge of various cooking techniques and cuisines Strong leadership and team management skills Ability to work in a fast-paced environment Excellent time management and organizational skills Understanding of food safety standards (e.g., HACCP) Creativity and attention to detail Preferred Qualifications Culinary degree or relevant certification Experience in menu development and cost control Specialization in a specific cuisine (optional) Working Conditions Standing for long periods Working evenings, weekends, and holidays Exposure to heat, sharp tools, and kitchen equipment Salary Range Varies based on experience, location, and establishment type

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