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  • Sports Coach
    Sports Coach
    9 days ago
    £10–£20 hourly
    Part-time
    Slough

    The specific job description for a sports coach at ISAA involves planning, preparing, and delivering high-quality, engaging sports coaching sessions and PE lessons primarily for primary school children. The role focuses on fostering a positive, inclusive, and safe environment that helps children develop skills, performance, and a lifelong love for physical activity. Key Responsibilities • Coaching Delivery: Plan and deliver engaging sports sessions and PE lessons across a range of sports (e.g., football, basketball, cricket, netball, athletics)., • Child Development: Promote children's cognitive, social, emotional, and physical development, acting as a positive role model., • Safety & Compliance: Ensure all activities are delivered in a safe, controlled environment, adhering to safeguarding, health and safety, and curriculum policies., • Assessment & Feedback: Provide ongoing feedback and support to children to help them improve skills and performance, and potentially monitor and report on their progress., • Collaboration: Work effectively with other coaches, school staff, and the wider community to coordinate events and ensure smooth operations., • Administration: Complete necessary administrative duties, such as session tracking, attendance registers, and risk assessments., • Mentorship/Leadership (for senior roles): Opportunities exist to mentor other coaches and PE teachers, manage programmes, and take on operational leadership roles. Essential Skills and Requirements • A strong passion for sports and working with children., • Relevant sports coaching qualification (typically NGB Level 2 or higher)., • Excellent communication, interpersonal, and organisational skills., • Ability to motivate and inspire participants of all abilities., • A valid driving license and access to a car is often essential due to the need to travel to various locations., • Willingness to undergo an enhanced DBS (Disclosure and Barring Service) check., • Commitment to professional development and ongoing training.

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  • Credit Controller
    Credit Controller
    12 days ago
    £38000–£42000 yearly
    Full-time
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

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  • Commis Chef
    Commis Chef
    1 month ago
    Full-time
    Hounslow

    We are looking for a Commis Chef to join our back of house team members at Plane Food Heathrow Terminal 5. Plane Food is a newly designed, state of the art restaurant situated airside at Heathrow Terminal 5. The restaurant offers passengers a wide variety of fantastic dining options - from breakfast to à la carte dining, express menus and picnics to take away, the choices are endless. Guests can also relax in our cocktail bar and enjoy delicious drinks and carefully selected wines. What you do as a Commis Chef: You pride yourself on preparing fresh seasonal ingredients for more senior chefs, you are enthusiastic in cooking and you are constantly striving to develop your cooking skills You are eager to learn from your seniors and peers and you always push yourself to progress as a Commis Chef You thrive under the guidance and you naturally enjoy building rapport with others You are keen to use your love for cooking, bags of stamina, communication and listening skills, can do professional approach to work and passion for food to ensure the highest standards are consistently achieved. What we offer you: Competitive Pay Rate A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses Employees can instantly access up to 50% of basic wages earned before payday via Stream Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply) Access to our world-class training & development opportunities globally Progress your career through a multi-site and multi-brand, best in class global restaurant group Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment Preferential Room Rates at Gordon Ramsay Restaurants partner hotel MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more Meals on duty If you have a passion for food and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

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  • Senior Pizza Chef
    Senior Pizza Chef
    1 month ago
    Full-time
    Longford

    We are looking for a Senior Pizza Chef to join a the passionate kitchen team at Plane Food by Gordon Ramsay-Heathrow Terminal 5. Plane Food is a newly designed, state of the art restaurant situated airside at Heathrow Terminal 5. The restaurant offers passengers a wide variety of fantastic dining options - from breakfast to à la carte dining, express menus and picnics to take away, the choices are endless. Guests can also relax in our cocktail bar and enjoy delicious drinks and carefully selected wines. What you do as a Senior Pizza Chef: As a Pizza Chef you will be expected to run the pizza station, taking responsibility for the effective execution of all pizzas in the section according to the restaurant specific standards We expect our Pizza Chefs to be able to run the pizza section effectively, whilst ensuring consistent presentation and customer satisfaction We are looking for candidates who are: Experienced Pizza Chefs Currently working in quality restaurants Passionate about food with a desire to learn and work hard Keen to progress their career in a quality restaurant environment Able to work both independently and in a team environment What’s in it for you: Competitive Pay Rate A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses Employees can instantly access up to 50% of basic wages earned before payday via Stream Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply) Access to our world-class training & development opportunities globally Progress your career through a multi-site and multi-brand, best in class global restaurant group Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment Preferential Room Rates at Gordon Ramsay Restaurants partner hotel MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing to counselling or therapy sessions, life & career coaching and more Meals on duty If you have a passion for food and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

    Immediate start!
    Easy apply
  • Business Analyst
    Business Analyst
    2 months ago
    £32000–£39000 yearly
    Full-time
    Hayes

    Summary: Lexen Digital is seeking a Business Research Analyst who will deliver rigorous business research, insight and intelligence to support our strategic growth and service innovation. The successful candidate will work closely with our leadership team and consulting unit to identify market opportunities and business risks. Key Responsibilities: 1. Conduct primary and secondary research on industry trends, markets, competitors, customers and business models., 2. Analyse quantitative and qualitative data to produce actionable insights and strategic recommendations., 3. Prepare research reports, presentations and dashboards for senior stakeholders., 4. Monitor changes in technology, regulation or business environment and advise on implications for Lexen Digital., 5. Collaborate with cross-functional teams (e.g., digital solutions, consulting, sales) to integrate research findings into business planning. Essential Skills & Experience: 1. Master’s degree (or equivalent) in Business, Economics, Marketing, Social Sciences or related discipline., 2. Proven experience (1-2 years) in business research, market intelligence or strategic consultancy., 3. Strong analytical skills, comfortable working with data and interpreting it for decision-making., 4. Excellent written and verbal communication skills; ability to produce concise reports and charts., 5. Proficiency with tools such as Excel (including pivot tables, formulas), and preferably some exposure to BI/visualisation tools (Power BI, Tableau) or statistical software. Desirable Skills: 1. Experience in digital / IT services or technology-driven businesses., 2. Familiarity with competitive intelligence practices & business modelling., 3. Ability to work independently and take initiative in less defined research areas.

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