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About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose The Customer Service Agent/Executive main purpose is to resolve every complaint case assigned in a satisfactory manner in compliance with company policy and ABTA guidelines to ensure the retention of our guests for years to come. You will be responsible in liaising with all relevant stakeholders in a timely manner to ensure you close your cases within the timeframes set under the ABTA guidelines. Your Impact - Resolve all guest complaints (cases), such as; lost property, account errors, damaged or lost luggage, illness or general experience during their cruise. - Interacting with guests, via telephone and email providing information in answer to complaints regarding all aspects of their cruise once they have returned home. - Coordinating with other departments as necessary to ensure effective resolution of the complaint case you have been assigned. - Providing a detailed written responses to all guest complaints within ABTA Guidelines. - Responding and investigating any ABTA complaint through their portal. - Issuing refunds or compensation to guest as approved; - Keeping accurate records of discussions or correspondence with guest; - Supporting the Senior Customer Service Executive in producing all defences for arbitrations and conciliations - Supporting the Legal department and solicitors with invoicing and payments . - Communicating solutions, successes, and opportunities to the Supervisor of Customer Service Your Journey so far - A track record in the travel industry either in retail or tour operations/airline reservations; - Attention to detail - Good geographical knowledge particularly areas featured in MSC Cruises product - Organisation and prioritisation skills - Ability to work flexibly to the needs of the business and under pressure - Ability to think outside the box and be open to new challenges - Flexibility to attend training events - Excellent verbal and written communication skills Your Essentials - Fluent English, oral and written. Any additional European language is considered an advantage - Educated to 'GSCE' level standard or equivalent - Very good knowledge of Microsoft Office package - Right to work in the UK Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Customer Service The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!

We want hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step- we offer a training programme for all our assistants to develop their skills and become one of our future general managers. WHAT'S IN IT FOR ME? • Flexible shifts - to fit around the other important things in life. • Love dining out? You'll love it even more with a 25% discount across all our restaurants. • Never a dull moment - fun, laughs andWe want hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step- we offer a training programme for all our assistants to develop their skills and become one of our future general managers. WHAT'S IN IT FOR ME? • Flexible shifts - to fit around the other important things in life. • Love dining out? You'll love it even more with a 25% discount across all our restaurants. • Never a dull moment - fun, laughs and lifelong friends! •28 days holiday •Development and career progression, 70% of all our management roles are filled internally. WHAT WILL I BE DOING? AS A SUPERVISOR... •     Working with our General Manager and Assistant Managers in developing our teams •     Delivering smooth service throughout the day •     Helping in recruiting new staff •     Doing stock takes •     Learning how to write rotas in line with budgets •     Fully understanding systems like Design my Night, Stocklink, S4 labour and CPL •     Keeping venue to the highest standards •     Ensuring that the highest standards of the cleanliness are maintained •     Making sure all invoices are correctly entered on to the system ALBION AND EAST VALUES We live by 5 core values. We expect all our staff to live and promote these values: 1.    Be Nice 2.    Always be available 3.    Always do what you say you are going to do to 4.    Say hello and goodbye 5.    Tell the truth

Little Tigers FC We are looking for enthusiastic and committed Coaches for our League teams and Development Centre. We have a 7 days schedule, for different needs and levels. Specification Required: ● Level 2 UEFA C . Must have experience coaching kids. ● Current valid FA Safeguarding and First Aid certificates. ● Able and happy to commit to training at Rectory Park Football Facility, Ruislip Rd, UB55FA. (HQ Middlesex FA) ● Able to commit to matches on Saturdays/Sundays - home matches are played at Rectory Park Football Facility UB55FA. ● A great communicator with kids, parents and Club Officials including other coaches. ● Ability to deliver fun and challenging sessions looking to build on performances in matches. ● Enhanced DBS checks will be made on behalf of the Club. We are looking for a committed, responsible coach with a bright future with us. Paid: Job depending on qualifications and experience.

Teatro Hall is looking for friendly, knowledgeable, and driven waiter or waitress (bonus if you've got an appetite for fun!) to come and join our team at our brand new bar in Ealing Broadway! We are a cocktail bar & pizzeria located on New Broadway. We have an on-site gin distillery and are passionate about delivering high quality food and drinks as well as great service at all times. What we offer: A chance to learn and develop professionally within a growing company. Great colleagues Fun and fast-paced environment 25% discount at all Albion & East sites (Old St, Brixton, Clapham) Service charge (all service charge is paid directly to staff) Bonus scheme for staff referrals Key Attributes: Honesty Willingness to learn Drive Past waitress/waiter experience is a must Part-time: 20-30 hours per week

- Hours: 10–15 hours/week (mornings, evenings and occasional weekends) - Pay: £12–£15/hour + commission About FitLab23 FitLab23 is a women-first strength & conditioning gym that empowers our community to feel confident, strong, and supported. With small-group strength training, boxing, and conditioning, we promote real results in a fun, inclusive environment. Role Overview As our Deputy Gym Manager, you’ll be the right-hand person to Henry and Bee, supporting day-to-day gym operations while helping drive sales, member experience, and content/marketing. You’ll split your time between the gym floor, community engagement, and digital storytelling. Key Responsibilities - Sales & Membership Growth - Welcome potential members, conduct gym tours, and guide prospects through our offers (Ultimate Champion, Athlete, Hero) - Make follow-up calls, manage CRM entries, and close membership sales (with commission) - Support marketing campaigns to generate new leads - Customer Experience & Journey - Ensure world‑class first impressions: greet, assist, and build rapport - Oversee class bookings (via our app) and respond to questions or feedback - Maintain a welcoming, inclusive atmosphere in all gym areas - Content Creation & Marketing - Produce engaging social media content (photos, Reels, Stories) around workouts, member transformations, tips, events - Collaborate on local marketing efforts (e.g., mailers, local ads) to boost visibility - Help grow social presence using best practices—member spotlights, local influencer partnerships, regional hashtags Operational Support - Liaise with coaches to monitor class quality and customer satisfaction - Assist with light admin, membership records, CRM updates - Maintain gym standards—cleanliness, safety, equipment readiness What We’re Looking For - Passion for fitness, strength training or boxing; aligned with our female‑empowerment mission - Proven sales experience: comfortable with phone and in-person lead conversion (1+ year preferred) - Excellent verbal & written communication; strong organisational and time-management skills - Social media savvy: basic photography/video editing and content sense - Confidence in using CRM systems, Microsoft Office apps - Adaptability and drive: able to multitask in fast-paced environment - Flexibility for evening and weekend shifts Why FitLab23? - Join a close-knit, high-energy team that holds community first - Flexible scheduling—ideal for students or part-timers - Competitive pay with commission - Unlimited access to our classes and gym - Real career growth potential within our expanding brand

Due to our continuing success we are looking for a chef de partie with pizza experience at our neighbourhood's favourite Italian Restaurant based in Ruislip. Previous experience in Italian kitchen is an advantage. For this position we are offering a competitive hourly rate, 28 days paid holidays and a share of service charge, free meals whilst on duty and discounts to dine at our venues with your family and friends. If you think you have what it takes to be part of a vibrant and fun team then please get in touch.

Summer Rum Punch Afternoon Tea – Models/Actors Wanted! We're looking for vibrant models, actors, and those who love a good party vibe to join us for our Summer Rum Punch Afternoon Tea Launch! Come and vibe with us! This exciting event will feature 3 hours of delicious Rum Punch, a live DJ spinning the best R&B, Slow Jams, and Bashment hits. We’re capturing the fun for our social media content, and we’d love for you to be a part of it! What’s involved: Enjoying a beautiful afternoon tea setup, complete with an array of sandwiches, cakes, and a teapot full of Rum Punch (don’t worry, no need to drink if you prefer not to!) Posing for some photos and short videos for our advertising launch. Whether seated with the tea and punch display or standing with the drinks, you'll be helping us create an inviting, fun atmosphere! We can't wait to have you join us for this unforgettable event!

🍹 Bartenders Wanted – Join Our Mobile Bar Team! 🍸 We’re looking for friendly, reliable bartenders to work with our mobile bar at weddings, parties, and events. ✅ Experience with cocktails ✅ Great with people ✅ Weekend & evening availability ✅ Travel to different venues (own transport a bonus) Fun gigs, great vibes, good pay. Message us with your experience & availability!

💸 Do you find yourself running out of cash each month? ⌛️ Would you like to earn a bit extra without sacrificing your weekends? 👀 Maybe something that fits around your busy schedule? Well, we've got you covered. 😎 Families in Ealing Common are looking for regular help with after school childcare 9-20 hours a week. The roles are always local and usually in the afternoons, leaving your evenings and weekends free for other work and hobbies. No qualifications needed. You’ll work with a local family helping out with the kids after school. This might involve pickups, taking them to the park, helping with homework, or doing fun activities at home like board games or baking. You’ll get between £11.85 - £14.50 depending on experience, earning more the longer you work with your Koru Kids family. Training, insurance, invoicing, and DBS checks taken care of. You could earn up to £800 a month, working part-time to fund your next adventure and busy lifestyle. Apply now to Koru Kids.

Skills:- Highly Motivated Proactive - generate and qualify leads through various channels Managing own diary to complete viewings Maintaining regular contact with clients and applicants and recording all communication. Conduct property viewings and confidently guide potential tenants through the process Negotiate offers and rental agreements, ensuring the best outcomes for clients Customer focused approach Strong interpersonal skills, with the ability to build immediate rapport is essential Strong negotiator skills Computer literate Able to work as a team and independently Up to date on lettings legislation. Other requirements:- Eligibility to work in the UK Flexible approach to working hours, including ability to work in the evening for late viewings Full, Valid UK or EU Drivers Licence Must have own car for use Office based The Role:- Monday to Friday 9am – 6.30pm 20 days holiday increasing with each year of service (excluding bank holidays) Additional day off for your birthday Regular socials throughout the year Fun office environment Experience:- Lettings – 1 year (required) OTE: £35,000 - £40,000 Schedule: Monday – Friday and Saturdays every other week.

Location: Hounslow, TW4 Schedule: Monday to Friday, 5:00 PM – 7:00 PM (2 hours/day) Compensation: Based on experience About Us: Product 9 is a growing online store that launched just 3 months ago and has already seen exciting traction in the food & beverage space. We specialize in high-quality, trending, and customer-loved products that cater to a fast-paced, modern lifestyle. Thanks to our early success and loyal customer base, we're now expanding our team to boost our live selling presence — especially on TikTok. About the Role: We’re looking for a confident and engaging TikTok Live Sales Host to join us in person and help showcase our food & beverage products directly to a live audience. You’ll be the face of Product 9 during daily live sessions, bringing energy, charm, and a sales-driven mindset to every broadcast. Key Responsibilities: Host daily TikTok Live sessions from our Hounslow (TW4) location Showcase and sell food & beverage items in a clear, fun, and persuasive way Interact with the live audience, answer questions, and encourage purchases Maintain a consistent brand image and professional on-camera appearance Coordinate with the team to align on daily product focus, offers, and goals Requirements: Prior experience hosting or selling on TikTok Live (or similar platforms) is required Strong sales skills with an enthusiastic and engaging on-camera personality Excellent communication and ability to connect with viewers in real time Must be available in person, Monday to Friday, from 5:00–7:00 PM at our Hounslow (TW4) location Female candidates preferred (based on brand representation style) Preferred: Background in food, lifestyle, or related product categories Familiarity with TikTok trends, engagement tactics, and live selling strategies Ability to stay organized, adaptable, and responsive during live sessions

We're on the lookout for a friendly and reliable Ticketing Assistant to help welcome guests at a vibrant Cricket & Music Festival in Isleworth! 📅 Date: 13th July 🕙 Hours: 10 hours guaranteed work 📍 Location: Isleworth 💷 Pay: Competitive day rate + food provided What you'll be doing: Greeting attendees at the entrance Scanning or checking tickets Assisting with wristbands and entry flow Providing basic event information to guests Being the friendly face of the festival! Who we're looking for: Punctual and professional Confident with people and crowds Great communication and customer service skills A calm presence in a busy environment Experience in events or hospitality is a bonus (but not essential) Why join us? You’ll be part of a buzzing day of live music, exciting cricket, and good vibes – a fun opportunity to gain hands-on events experience.

Eagles Netball Club Netball Coach- Ruislip Part-time Apply directly on Indeed Job description Are you an active and fun person who is great with children? Could you give children an inspiring start in their sporting journey? Do you have a positive personality combined with a love for sport? If you are all of these things then we have a great job waiting for you! Eagles Netball are looking for a part time coach to start immediately. You will be working with children aged 5 to 16 years old. You must have an in-depth knowledge of netball whether through playing or coaching. To help retain children and young people in sport by providing guidance on opportunities to progress in the sport based on the individuals’ interests and abilities. Requirements Level 2 or Level 3 coaching qualification in netball. Employment will be conditional on satisfactory checks and training including; • Be age 18+ • References • Enhanced DBS checks for over 18s • Completing a first aid course if appropriate qualification not already held • Completing a safeguarding course if appropriate qualification not already obtained. Next steps If you think this is the position for you, get in touch. We would love to hear.