Trabajos customer service coordinator en SheffieldCrear alertas

We are proud to be working with our long standing client in the recruitment of a Sales Coordinator. This exciting opportunity is available due to an internal promotion.This leading Sheffield Engineering and Manufacturing business has been a client of one of our Directors since 2006, within this time he has seen the business go from strength to strength with many past candidates still being with the company.The successful candidates will play a key role in supporting the sales and technical teams, ensuring efficient order processing while providing excellent customer service to strengthen relationships by offering the right product solutions.Key Responsibilities:Provide quotations on the current product portfolio and bespoke productsProcess and track customer orders accurately and efficientlyCheck technical drawings and liaise with production for bespoke quotesHandle customer inquiries via phone, email, face to face and videoLiaise with suppliers, couriers, and internal teams to ensure smooth operationsNegotiate prices with clients where neededFollow up on quotationsPerform any associated administration tasks as and when required.Essential:Strong organisational skills with a keen eye for detail.Excellent written and verbal communication skills.Ability to manage multiple tasks in a fast-paced environment.Customer-focused with a professional and friendly approach.Desirable:Previous experience within an Engineering/Manufacturing environment.On Offer:£24,000 to £26,000paFree on-site parkingCompany eventsBonus schemeIf youre interested in learning more about this opportunity, please get in touch or click apply now. Ranson Barnes Recruitment Ltd is an equal opportunities employer and is acting as an Employment Agency in this instance.TPBN1_UKTJ

Resource Coordinator Sheffield | Hybrid Working Available Following Onboarding Join a rapidly growing, purpose-driven organisation delivering innovative energy solutions across some of the UK's most exciting projects. We're looking for a highly organised and proactive Resource Coordinator to support the planning and deployment of field-based operational teams across multiple customer sites nationwide. This is not a traditional administration role. You'll thrive if you enjoy coordinating people, solving problems, juggling multiple priorities and keeping operations moving in a fast-paced environment where no two days are the same. What you'll be doing Coordinating field-based engineers and technicians Managing both planned and reactive resource requirements Supporting workforce planning and scheduling activities Liaising with internal teams and stakeholders daily Tracking resource availability and assignments Following up on outstanding actions and ensuring plans remain on track Maintaining accurate planning records and documentation Supporting continuous improvement across planning and operations About you We're open to a range of backgrounds, but you'll likely have experience in: Resource planning Service coordination Workforce scheduling Operations support Logistics coordination Engineering administration Dispatch or control room environments You'll be: Highly organised Calm under pressure Proactive and resilient Comfortable managing changing priorities Confident communicating with a range of stakeholders Able to build relationships quickly Someone who enjoys a fast-moving environment This is an excellent opportunity to join a growing business where you'll work closely with experienced operational leaders and play a key role in supporting critical service delivery activities

We are proud to be working with our long standing client in the recruitment of a Sales Coordinator. The successful candidates will play a key role in supporting the sales and technical teams, ensuring efficient order processing while providing excellent customer service to strengthen relationships b

Resource Coordinator Sheffield | Hybrid Working Available Following Onboarding Join a rapidly growing, purpose-driven organisation delivering innovative energy solutions across some of the UK's most exciting projects. We're looking for a highly organised and proactive Resource Coordinator to support the planning and deployment of field-based operational teams across multiple customer sites nationwide. This is not a traditional administration role. You'll thrive if you enjoy coordinating people, solving problems, juggling multiple priorities and keeping operations moving in a fast-paced environment where no two days are the same. What you'll be doing • Coordinating field-based engineers and technicians, • Managing both planned and reactive resource requirements, • Supporting workforce planning and scheduling activities, • Liaising with internal teams and stakeholders daily, • Tracking resource availability and assignments, • Following up on outstanding actions and ensuring plans remain on track, • Maintaining accurate planning records and documentation, • Supporting continuous improvement across planning and operations About you We're open to a range of backgrounds, but you'll likely have experience in: • Resource planning, • Service coordination, • Workforce scheduling, • Operations support, • Logistics coordination, • Engineering administration, • Dispatch or control room environments You'll be: • Highly organised, • Calm under pressure, • Proactive and resilient, • Comfortable managing changing priorities, • Confident communicating with a range of stakeholders, • Able to build relationships quickly, • Someone who enjoys a fast-moving environment This is an excellent opportunity to join a growing business where you'll work closely with experienced operational leaders and play a key role in supporting critical service delivery activities.

Role Purpose The Professional Services Coordinator is responsible for planning, coordinating and supporting the successful delivery of customer projects across the business. The role acts as the central point of communication between clients, engineers, operations, sales teams and internal stakeholders to ensure projects are delivered efficiently, professionally and on schedule. The Professional Services Coordinator will manage engineer diaries, resource scheduling, accommodation, transport and logistics, while providing customers with regular updates throughout the lifecycle of their projects. They will serve as the primary client contact from project initiation through to completion, ensuring an excellent customer experience and maintaining high standards of communication at all times. Key Responsibilities Project Planning & Coordination Coordinate multiple customer projects simultaneously from initiation through to successful completion. Create and maintain project schedules, milestones, resource plans and delivery timelines. Ensure project activities are planned effectively and delivered within agreed timescales. Work closely with Sales, Technical Services, Service Desk and Engineering teams to ensure smooth Service delivery. Monitor project progress and proactively identify risks, issues and dependencies. Escalate project concerns where necessary to ensure delivery commitments are met. Resource & Diary Management • Manage engineer diaries and project schedules to maximise resource utilisation. • Allocate engineering resources based on skills, availability and project requirements. • Schedule site visits, installations, surveys and project delivery activities. • Coordinate overtime, out-of-hours works and weekend project requirements where necessary. • Ensure engineers are fully briefed on project requirements, customer expectations and site details. Travel, Accommodation & Logistics • Arrange transport, accommodation and travel requirements for engineers and project teams. • Coordinate overnight stays and associated logistics to support project delivery. • Ensure all bookings are made within budget and align with project schedules. • Manage travel changes and unforeseen logistical challenges with minimal disruption to customers. Client Communication & Account Management • Act as the primary point of contact for customers throughout the duration of projects. • Proactively communicate project progress, timelines and key milestones to customers. • Inform customers of engineer attendance, planned works and any changes to schedules. • Build and maintain strong customer relationships through professional and responsive communication. • Handle customer queries and coordinate responses from technical teams where required. • Ensure customer expectations are managed appropriately and consistently exceeded where possible. Administration & Documentation • Maintain accurate project records, documentation and customer communications. • Produce project reports, status updates and completion documentation. • Ensure project information is updated within relevant systems. • Document lessons learned and identify opportunities for continuous improvement. • Support management with reporting on project performance and resource utilisation. Key Skills & Experience Essential • Previous experience in a Coordinator, Resource Planner, Service Coordinator or similar role. • Excellent organisational and administrative skills. • Strong diary management and scheduling experience. • Exceptional attention to detail. • Excellent written and verbal communication skills. • Ability to manage multiple priorities and deadlines simultaneously. • Strong customer service and stakeholder management skills. • Proficiency in Microsoft Office applications including Outlook, Excel, Word and Teams. Desirable • Experience within an IT Managed Services, Technology, Engineering or Professional Services environment. • Understanding of service delivery and project delivery processes. Personal Attributes • Highly organised and proactive. • Customer-focused with a professional and approachable manner. • Confident communicator at all levels. • Calm and effective under pressure. • Strong problem-solving abilities. • Flexible and adaptable to changing priorities. • Team player with a collaborative approach. • Takes ownership and accountability for delivering results. REF-(phone number removed)

Mobile Site Manager Location: Yorkshire We are looking for an experienced and proactive Mobile Site Manager to take ownership of the day‑to‑day management and operational performance of our client's property portfolio. In this role, you will ensure full compliance with Health & Safety standards, deliver exceptional customer service, oversee budgets, and help drive continuous improvement across the site. This is an opportunity for a confident and solutions‑focused professional who thrives in a fast‑paced environment, enjoys building strong stakeholder relationships, and takes pride in maintaining high operational standards. Key Responsibilities Customer & Client Management Build strong, trust‑based relationships with clients and tenants, delivering a best‑in‑class service experience. Attend client meetings and represent the site with professionalism and clarity. Prepare, monitor, and control service agreements in line with client budgets. Track and analyse KPIs, implementing corrective actions to improve performance across all buildings. Act as the primary point of contact for major works and projects on-site. Produce high‑quality management reports for internal and client use. Work with the Building Manager and Procurement teams to ensure all external contracts meet company standards. Oversee FM activities on-site, coordinating subcontractors and service partners. Ensure work orders are created and approved before work begins. Attend regular internal and client meetings (daily/weekly/monthly). Manage daily site-based customer relationships, including Senior Technicians and the Area Manager. Communicate changes to site scope or service requirements to the Contract Manager. Support the preparation of quotes for additional works and process approvals via Web Quote. Coordinate approved extra works (up to £30k in value) with subcontractors. Identify opportunities for operational efficiencies and feed into continuous‑improvement initiatives. Maintain high standards of building fabric and upkeep within agreed budgets. Provide timely solutions to operational issues and support ad‑hoc requests. QHSE & Compliance Lead on all Health & Safety compliance for the site, including oversight of third‑party service providers. Maintain and audit logbooks in accordance with statutory requirements. Keep all mandatory records up to date (e.g., asset register, emergency plans, management information). Plan and execute fire and evacuation drills, ensuring readiness and compliance. Maintain accurate and current emergency plans and site maps. Liaise with local authorities where required. Assess and manage on-site risks, including insurance‑related issues. Work with the on‑site planner to support scheduling, work allocation, and corrective actions. Oversee work order completion through client systems. Manage Avetta compliance for employees and subcontractors. Ensure the site team follows all QHSE processes, including PPE usage and inspection. Complete required documentation (e.g., OP61, OP63) monthly. Conduct dynamic risk assessments for jobs not covered by existing assessments. Escalate work requests outside the agreed scope where needed. Lead monthly toolbox talks and ensure all sign‑offs are uploaded. Ensure submission of weekly hazard reports from all team members. Complete actions from QHSE and AGM audits within defined timeframes. Report all incidents and accidents, producing RCA and "learning from experience" documentation. People Management Lead and support the on-site team, ensuring appropriate coverage at all times. Approve holiday requests, manage sickness reporting, and process parental leave requests. Obtain client approval for Engineer and Facilities Coordinator overtime and ensure recharge accuracy. Authorise timesheets and ensure weekly submissions (by 09:00 Monday), including hazard reports. Act as first point of contact for pay queries, encouraging engineers to self‑check timesheets before escalating. Who We're Looking For A confident people leader with experience managing multi‑disciplinary FM teams. Strong understanding of Health & Safety, compliance, and contractor management. Excellent client‑facing skills with the ability to build strong relationships. Highly organised, proactive, and able to prioritise in a busy environment. Strong problem-solving abilities with a continuous‑improvement mindset

We are looking for a Materials Information Coordinator to join our team at Special Steels Ltd in Sheffield. Originally established in 1925, we are the UK's largest independent Nadcap-accredited heat treatment company, operating over 50 furnaces to process everything from engineering-grade materials to advanced superalloys. Complementing this is our full supply division, which specializes in low-alloy grades. We are looking to grow our vital technical team—the crucial link in aligning our extensive plant capabilities with our customers' precise expectations and high standards. The Role • Data Extraction: Review customer purchase orders to accurately extract and transfer critical production variables—including quantities, product forms, dimensions, material grades, and unique identifications—into our bespoke software system., • Technical Process Configuration: Review customer purchase orders, technical documentation and historic data to calculate precise heat treatment parameters—including temperatures, cycle times, and quench media—and accurately program these into our bespoke software., • Requirement Clarification & Communication: Proactively contact customers to resolve any ambiguities, missing data, or discrepancies in their purchase orders, ensuring all processing requirements are fully clarified before work begins., • Commercial Order Validation: Conduct commercial reviews during the technical evaluation process to calculate accurate processing costs against standard price lists, delivering precise costings to customers for approval prior to thermal processing., • Certification & Compliance Assurance: Review and cross-reference completed process data against entered technical requirements to generate accurate certificates of conformity and furnace charts, ensuring all processing fully meets specified standards prior to final product release., • Quality & Audit Compliance: Maintain flawless digital and physical records of all technical evaluations, commercial agreements, and certification, ensuring complete traceability for internal tracking and external quality audits. Job Security and Progression • Stability: A permanent position within a resilient, well-established engineering and manufacturing group., • Your Development: We provide full, step-by-step training to help you become confident in the role. We support your professional training to help you settle and grow with us over the coming years. Our Systems • Bespoke Software: We do not use generic systems. Instead, we utilise our own custom-built ERP software to manage every single stage of our products and processing cycles. This dedicated system tracks our order life cycles completely, managing everything from material receipt right through to final review and certification. The Office Environment and Location • Climate Control: Work from a fully air-conditioned, modern office space., • Break Area: Space to unwind and relax during breaks with our staff pool table., • Grounds: Access to landscaped garden areas and scenic canal walks right on the doorstep for fresh air., • Commuting: Excellent links to public transport, alongside hassle-free on-site parking facilities and dedicated on-site bike facilities. Candidate Profile • IT Literacy: Confident learning, navigating, and mastering a dedicated, bespoke in-house business software package., • Communication: Excellent written and spoken English with a professional, polite, and helpful manner., • Motivated & Collaborative: A driven individual with a strong willingness to learn, who brings a positive, team-player attitude and a highly practical mindset to everyday tasks., • Organised, Logical, and Detail-Oriented: Someone who brings a methodical, step-by-step mindset to problem-solving, combining a strong attention to detail with the diligence needed to manage your own tasks effectively and deliver high-quality, precise outputs., • Compliance Focus: Strict adherence to safety standards, quality controls, and industry regulations. Package and Benefits • Salary: Negotiable, based on experience., • Contract: Permanent, full-time office-based contract., • Annual Leave: Enjoy 23 days of annual leave plus all standard UK Bank Holidays, with the opportunity to earn up to 5 additional days of holiday based on length of service., • Benefits: Workplace pension scheme. If you think that this sounds like you and you are excited by this opportunity, just send us a short CV and tell us a bit about yourself to: Sue Grayson (Group HR). Alternatively, you can apply in writing to Sue Grayson, Group HR Officer, Bacon Lane, Sheffield, S9 3NH Marked Private & Confidential

Coordinates customer orders from receipt to delivery in a B2B supply chain environment, managing data entry, ensuring contractual terms, and liaising with internal teams for smooth operations.

Coordinate customer service, manage service requests, schedule maintenance, and ensure timely resolutions within a regulated environment.

Are you hardworking and have experience as a Customer Service Coordinator? If so, a great opportunity has become available for our client who deals with 2 sites, BDC - bakery items such as bread rolls and CDC - cakes, pain au chocolate, etc. Staffline is recruiting Customer Service Coordinators in C

Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in

This role sits at the intersection of marketing, sales, service, data and technology, leveraging Salesforce to create a connected customer view and deliver relevant experiences across the lifecycle. Henderson Scott seeks an executive to lead strategy and execution to maximize customer lifetime value

Be a part of our inclusive and friendly team as a Customer Service Advisor for the prestigious BMW brand. Manage customer enquiries through to resolution with a strong focus on service quality and satisfaction. Experience in delivering exceptional customer service, ideally within a contact centre or

Previous customer service experience is desirable. This is an excellent opportunity for a friendly and professional individual who enjoys helping customers, resolving queries and delivering a high standard of service from home. Help maintain consistently high customer-service standards.

Collaborate with internal teams to ensure timely and successful delivery of our services to clients. Proven experience in project management, account management, or customer success, preferably within the automation or SaaS industry.

Strong customer service skills and confidence handling sensitive conversations. Our ‘right shore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Firstsource Solutions is a l

Collaborate with internal teams to ensure timely and successful delivery of our services to clients. Proven experience in project management, account management, or customer success, preferably within the automation or SaaS industry.

As a Service Advisor at BMW you’ll be the trusted link between our customers and workshop delivering an exceptional experience while confidently promoting and selling aftersales solutions and services that enhance vehicle safety and performance. We’re looking for a Service Advisor who brings bot

Customer Assistant needed for restocking shelves, working tills, and providing excellent customer service in a fast-paced environment.

Handles customer inquiries via phone/email, sells tickets/memberships, and maximizes revenue for ZSL.

Customer Assistant needed for restocking shelves, operating tills, and providing excellent customer service.

Provides customer service and sales support for an international industrial company.

Provide excellent customer service and work collaboratively. Assist customers, restock shelves, operate tills, and maintain store cleanliness.

Join Lidl as a Customer Assistant.

Seeking a Logistics & Customer Service Assistant for a growing business in Twyford, UK.

Customer Assistant role in a fast-paced retail environment. Responsibilities include restocking shelves, operating tills, assisting customers, and maintaining store appearance.

You will be creating an exceptional experience for customers, whilst building trusting relationships and handling queries with confidence to provide all National Account customers with a dedicated vehicle hire reservation service. To provide outstanding customer service and exhibit excellent communi

Customer Assistant responsible for store upkeep, stocking, and deliveries during night shifts.

Job Title: Customer Service Agent.

Customer Assistant role at Lidl, involving restocking, customer service, and maintaining store standards.

We are looking for a Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. Our client is looking for a driven experienced Service Advisor to join their prestige aftersales department based at their site in Bournemouth.

You will be providing a professional service to customers whilst their vehicle is with us, and tracking its progress through our workshops. This is a customer focused role. Providing customers with additional work requirements and costs.

Organised and proactive Service Delivery Coordinator to join IT and telephony projects team.

Customer Assistant role at Lidl, offering various contract hours, shifts, holidays, and employee discounts.

The Service Coordinator role comes with a salary of up to £28,000, ongoing training and development, and the opportunity to join a growing business that prides xwzovoh itself on delivering exceptional customer service across the UK's critical po. Astute's Power Team working with one of the UK's lea

Various shifts from 5am to 10:30pm | 6 to 12 week contracts available | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave.Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common.Were collaborative, determined and we all pit

Coordinates and controls service delivery, manages day-to-day operations, communicates with customers, and ensures compliance.

As a Lidl Customer Assistant, no two shifts are the same.

Coordinates field service engineers, manages schedules, and ensures efficient service delivery.

Service Coordinator for residential support of asylum-seeking young people in Alfreton.