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Our client, a freight forwarder is looking for an Air Export Operator to join their office in Heathrow. Job Summary The Air Export Coordinator is responsible for managing and executing international air freight export shipments from origin to final destination. This role ensures compliance with international shipping regulations, airline requirements, and customer specifications while delivering high levels of customer service and operational efficiency. Key Responsibilities1. Shipment Coordination * Arrange and process international air export shipments. * Book cargo space with airlines and/or consolidators. * Coordinate pickup, warehousing, and airport handling. * Monitor shipment status and ensure timely departures. 2. Documentation & Compliance * Prepare and review export documentation including: * Air Waybill (MAWB/HAWB) * Commercial Invoice * Packing List * Export Declarations (e.g., AES filing) * Certificates of Origin (if required) * Ensure compliance with customs regulations and export control laws. * Verify dangerous goods documentation in accordance with IATA regulations (if applicable). 3. Customer Service * Serve as th...

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our demand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers. Want to be a part of it? What will you be doing? As our Streetworks & Defects Coordinator you'll be responsible for the start, stop, and registration of permits, as well as processing all defects received from clients or local authorities. Youll also manage urgent 2-hour and 4-hour SLGs and defects, ensuring they are handled promptly and accurately. You'll complete a range of defect-related administrative tasks, including raising job packs, uploading photos to the company system, carrying out data uploads, and maintaining daily trackers. Youll also produce defect reporting through internal systems, ensuring all information is correct and up to date. Alongside this, you'll support the wider defect team and provide cover when needed. You will work collaboratively with other departments on contracted workstreams and take responsibility for updating the Thames Water Recharge report. What youll bring • Streetworks/utilities experience would be preferable, • Knowledge of permitting and defects, • Ability to negotiate across different levels and manage stakeholders, • Proven IT skills particularly MS Word, MS excel, • Strong attention to detail, • Contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition scheme, • Recommend a friend get rewarded for introducing people to us!In addition, this role offers;, • 25 days annual leave plus bank holidays, • Were responsible and go further for our people, clients, communities and the planet, • Were open and seek new and better ways of exceeding expectations, • Were together and as one team; the whole is greater than the sum of the parts #MGroupW JTRA1_UKTJ

Job title: Air Freight Export Coordinator Salary: Up to £35,000 DOE Location: Colnbrook, SL3 Air Freight Export Coordinator Job Overview: We are seeking a skilled and motivated Air Freight Coordinator with a strong preference and expertise in air freight exports to join our client's growing logistics and forwarding team. You will be responsible for coordinating and managing international shipments across various modes of transport, with a primary focus on air export operations. This role is essential to ensuring the smooth movement of goods from origin to destination while providing excellent customer service and maintaining compliance with global trade regulations. Air Freight Export Coordinator Key Responsibilities: • Coordinate end-to-end freight forwarding processes with a primary focus on air export shipments., • Manage air freight shipments to meet customer and operational requirements., • Liaise with airlines, overseas agents, carriers, and customs brokers to ensure timely clearance and delivery of goods., • Prepare, process, and manage all relevant import and export documentation, including air waybills, customs entries, invoices, quoting and packing lists., • Ensure compliance with HMRC and international import/export regulations, including customs clearance procedures., • Monitor ship...

Exports Coordinator UCH Logistics Limited – Colnbrook UCH Logistics is a dynamic, customer-focused provider of specialist transport services to the airfreight industry. Established in 2000, we have built a reputation for delivering reliable, time-sensitive and next-day services across the UK. We are looking to strengthen our Export Operations Team with an experienced Exports Coordinator to join our busy export hub. This is a key role within a fast-paced environment, requiring a proactive and detail-oriented individual with previous experience in export operations or logistics. The Role: Reporting to the Office Manager, you will be responsible for supporting the day-to-day running of export operations, ensuring accuracy, efficiency, and excellent customer service at all times. Key duties include: • Coordinating export shipments and ensuring all documentation is accurate and complete, • Receiving, checking, and processing export paperwork in line with operational requirements, • Liaising with warehouse staff, drivers, customers, and internal teams, • Managing and responding to customer queries, including via Zendesk, • Inputting and maintaining accurate data across internal systems, • Supporting operational activities to ensure smooth daily workflow, • Working to strict deadlines in a time-sensitive environment<...

Customer Logistics Coordinator, EMEA.Customer Service, Logistics, Supply Chain.West London/ hybrid - 2 days a week in office.Leading IT accessories business.What You'll be Doing Each Day:.To manage the order-to-delivery (OTD) process across EMEA customers, acting as a key interface between internal

Location - Southampton (with frequent travel to Ipswich, Liverpool & Dublin) Contract - Full Time, 35 hours per week, Permanent Ocean Network Express is looking for an experienced Senior HR Advisor to join our UK & Ireland Agency. This is a fantastic opportunity for a confident HR generalist who thrives on variety, enjoys partnering with stakeholders, and has a strong grounding in employee relations and employment law. You’ll play a key role in delivering high-quality, commercially focused HR support across the full employee lifecycle, while also contributing to strategic HR priorities and continuous improvement projects. This role is Southampton-based, with regular travel to support teams in Ipswich, Liverpool and Dublin, so flexibility is essential. * Provide expert HR guidance and support to employees and managers across the UK & IE business * Lead on complex employee relations cases including disciplinaries, grievances and absence management * Support recruitment activity and help attract and secure top talent * Identify learning and development needs and deliver internal training sessions * Assist the Head of HR in delivering strategic priorities including D&I and transformation initiatives * Use HR data, KPIs and management information to influence business decisions * Deputise for the Head of HR when required and provide cover for the HR Coordinator Essential: * CIPD Level 5 qualification (or degree-level equivalent) * Significant experience in a generalist HR advisory role * Strong knowledge of UK & Irish employment law and HR best practice * Proven ability to manage complex employee relations issues * Commercial and strategic mindset Excellent stakeholder management and communication skills * Strong attention to detail and ability to prioritise under pressure * Customer focus and business awareness * Problem-solving and sound decision-making * Performance management experience * Teamwork and collaboration across multiple sites * Innovation and continuous improvement mindset Why Join ONE? At Ocean Network Express, we’re passionate about delivering world-class service and driving digital innovation within the global shipping industry. You’ll join a supportive and forward-thinking team, gain valuable experience within a leading global business, and contribute to our continued success in customer excellence and operational efficiency. * Membership of the Company’s Group Pension Plan, into which the Company will contribute up to 10% of basic salary. * 25 days holiday excluding bank holidays * Death in Service Benefit (x8 annual salary) * Employee Assistance Programme, with free independent confidential support and virtual GP services * Interest free annual travel season ticket loan * Annual Medical Health check * Annual eye test and contribution towards glasses for VDU prescriptions * Online employee discount platform including retail, health, leisure, motor and more plus Cycle to work, Taste Card * Loyalty Award Scheme Apply now by submitting your CV below. The closing date for this role is Tuesday 31st March 2026.

Customer Service Manager - New Build Developer We are working with a high-quality residential developer known for delivering well-designed homes and an exceptional customer experience. Due to continued growth, they are now looking to appoint a Customer Service Manager to lead and develop their customer care function. This is an excellent opportunity for someone currently working within new build customer care who is ready to take the next step into a management position and play a key role in shaping the homeowner journey. The Role As Customer Service Manager, you will be responsible for overseeing the customer care process from completion through to the end of the defects period. You will lead and support the customer care team while working closely with internal departments to ensure homeowners receive a high standard of service. Key Responsibilities * Lead and manage the Customer Service / Customer Care team * Oversee the post-completion customer journey and defect management process * Ensure customer issues are handled efficiently and professionally * Liaise with construction, sales and technical teams to resolve queries and defects * Monitor customer satisfaction and identify opportunities to improve service delivery * Manage subcontractors attending customer homes for remedial works * Maintain accurate records and reporting relating to customer care cases * Ensure compliance with industry standards and warranty provider requirements About You * Previous experience within customer care for a residential developer / house builder * Experience as a Senior Customer Care Coordinator, Customer Care Executive, or Assistant Customer Service Manager looking to progress * Strong organisational and problem-solving skills * Excellent communication and customer-facing ability * Ability to manage multiple issues and prioritise effectively * A proactive approach to delivering high levels of customer satisfaction What's on Offer * Opportunity to step into a Customer Service Manager role with real responsibility * Join a quality-driven residential developer with strong growth plans * Supportive team environment with clear career progression * Competitive salary and benefits package If you are looking to take the next step in your customer care career within the house building sector, we would love to hear from you. Apply today or contact us for a confidential discussion. JBRP1_UKTJ

Location: Southampton, UK Department: Customer Services Reports to: Team Leader Customer Administration Contract: Full time, Permanent - 35 hours per week We’re looking for an organised and customer-focused Customer Administration Coordinator (Imports) to join our team in Southampton. In this role, you’ll play a key part in delivering high-quality administrative and operational support for our import customers. Working closely with colleagues across Customer Care and Operations, and supported by Ocean Network Express (ONE)’s expanding range of digital self-service tools, you’ll ensure smooth processes, excellent customer service, and compliance with company standards and industry regulations. Primary Job Responsibilities and Measurement * Handle day-to-day administrative tasks related to import shipments, ensuring accuracy and efficiency. * Communicate directly with customers to resolve queries and provide timely updates. * Ensure compliance with company policies, service procedures, and relevant regulations. * Process documentation and invoicing accurately and in line with set timelines. * Promote and utilise ONE’s digital tools and e-commerce platforms to improve customer experience. Collaborate effectively with internal teams and offshore offices to maintain service quality. * Achieve and maintain performance KPIs relating to service, quality, and timeliness. Skills, Qualifications and Expertise * Strong customer service focus with excellent communication and interpersonal skills. * Previous experience in shipping, logistics, or a customer service administrative role (preferred). * Good understanding of import processes and documentation. * Confident using digital platforms and open to adopting new technologies. Detail-oriented with strong time management and problem-solving skills. * A proactive team player with a positive attitude and willingness to learn. Why Join ONE? At Ocean Network Express, we’re passionate about delivering world-class service and driving digital innovation within the global shipping industry. You’ll join a supportive and forward-thinking team, gain valuable experience within a leading global business, and contribute to our continued success in customer excellence and operational efficiency. * Membership of the Company’s Group Pension Plan, into which the Company will contribute up to 10% of basic salary. * 25 days holiday excluding bank holidays * Death in Service Benefit (x8 annual salary) * Employee Assistance Programme, with free independent confidential support and virtual GP services * Interest free annual travel season ticket loan * Annual Medical Health check * Annual eye test and contribution towards glasses for VDU prescriptions * Online employee discount platform including retail, health, leisure, motor and more plus Cycle to work, Taste Card * Loyalty Award Scheme Application If you are interested in this role please apply using the link and uploading your CV. The closing date for this role is Tuesday 7th April 2026. Please note we aim to schedule interviews week commencing 13th April 2026.

Scheduling Coordinator - Pump Services Salary: £30,000–£40,000 per annum Location: Maidenhead, Berkshire Job Description: A well‑established engineering service provider specialising in pump and fluid systems is seeking an organised Scheduling Coordinator to join their Maidenhead team. The successful candidate will support delivery of field service operations by coordinating engineer schedules, managing customer appointments, and maintaining smooth communication between office, clients and field teams. Key Responsibilities: • Plan and allocate daily/weekly jobs to service engineers, ensuring efficient coverage and responsiveness to customer needs. • Liaise with field teams to update schedules, adjust appointments and communicate job priorities. • Respond to customer enquiries, providing excellent service and accurate information regarding service visits. • Maintain accurate records of job progress, engineer availability, parts requirements and site notes. • Work closely with operations and service managers to optimise resource planning and delivery outcomes. • Support ad‑hoc administrative tasks to improve planning efficiency and customer satisfaction. Candidate Profile: • Experience in scheduling, planning or coordination — ideally within engineering, field service or technical services. • Strong organisational skills with the ability to prioritise and multitask in a fast‑paced environment. • Excellent communication skills (verbal and written) and a customer‑focused approach. • Comfortable using computer systems for job planning, logging updates and producing reports. • A proactive team player with a can‑do attitude and attention to detail. Benefits: • Competitive salary within the range of £30,000–£40,000. • Supportive team environment and opportunities for skills development. • Clear progression within a growing field service business. Smart Search Technical is a specialist recruitment company operating in technical engineering sectors across the UK & beyond. Founded in 2024, our mission is to simplify the recruitment process for both job seekers and employers, leveraging our extensive knowledge, connections and experience. By applying for this position, you consent to be contacted by our organisation if your qualifications align with the requirements for any role we represent

Working at our client's modern office in Derby, you will report to the Customer Service Manager/Head of Customer Service. Customer Service Coordinator Derbyshire £26-£27k Min 3 months poses Perm. You will provide customers and clients with exceptional aftersales service and management of the recti

Customer Service CoordinatorEast Midlands GatewayHybrid role 4 days in the office, 1 day from home, with a weekend rota for order processing. Join our snack-loving teamWere looking for a Customer Service Coordinator to join us at KP Snacks.

Sales Support & Customer Service Coordinator (Agricultural Machinery)THE COMPANYGM Stephenson Ltd are a well-established agricultural business operating across farming, grain storage and agricultural machinery sales. In this newly created role, they are looking for an organised and proactive Custome

Accurate recording of dispatches in SAP for retail, foodservice, and consignment stock customers (for example, outbound delivery, post goods issue, VLPOD etc. Report weekly on service levels to trade using the Service Level dashboard. Cultivate and maintain strong relationships with our customers, i

Support in new ideas/ procedure to improve the quality of after care service in line with the Tilia Homes Customer Journey. Track SLA’s and report to Senior Coordinator & Customer Care Manager. We're dedicated to delivering the best possible standards in design, build quality, and service for our

Experience in customer service or account management is required, along with the ability to prioritize tasks effectively. A leading packaging brand management company in South Yorkshire seeks a Senior Customer Service Representative to manage the artwork flow and support Account Managers. You will i

A leading healthcare provider in the UK is seeking a Customer Service Coordinator to handle calls from service users regarding community healthcare equipment.

A catering equipment firm in Greater London is searching for an organised Service Coordinator to manage service operations. This role involves scheduling engineers, responding to customer inquiries, and ensuring smooth service delivery. The ideal candidate has experience in coordination or customer

A leading community equipment services provider in the UK is seeking a Customer Services Coordinator to manage communications with service users and ensure optimal service delivery.

Carinity – Shalom has an exciting opportunity for an enthusiastic Customer Service Coordinator to join the team. The Customer Service Coordinator leads the homes administration team, working closely with the Residential Manager in the provision of personal administrative support and ensuring effic

As the Customer Services Coordinator for Medequip Assistive Technology Ltd, you will be the first point of contact for our service users, their family and health providers, ensuring that the correct product, in the correct condition is delivered and installed to the client in an appropriate and cari

Role: Customer Service Coordinator to provide outstanding Customer Service to our clients to work within our Customer Service Centre based in Bracknell. Provide support to the Customer Service Desk Administrators to ensure timely quoting or procurement of parts to rectify fault calls. Customer Servi

A recruitment agency in the United Kingdom is looking for a Customer Service & Administrator. The successful candidate will act as the first point of contact for customer queries and support various administrative duties. Responsibilities include managing customer communications, maintaining order r

A luxury goods company is seeking a Customer Service Administrator to enhance client satisfaction through proactive communication and management of repair processes. The ideal candidate will have experience in customer service, strong knowledge of luxury products, and excellent problem-solving skill

A leading home improvement retailer is seeking a proactive Service Centre Coordinator to ensure outstanding customer service and smooth installation processes. Ideal candidates have experience in service roles with strong literacy and numeracy skills, and must be tech-savvy, with familiarity in Goog

A leading textile service company in Basingstoke is seeking a Customer Service Co-ordinator to support the installation and servicing of equipment at customer sites. The role involves hands-on customer service, coordination, and communication to ensure service standards are met. Responsibilities inc

The role includes processing sales quotations, maintaining customer relationships, and providing world-class customer service. A reputable UK company is seeking a Service Coordinator for a full-time permanent position. Candidates must have previous experience in sales administration or customer serv

We’re supporting a growing technical business in Marlow that is looking for a Customer Service Coordinator to join their team. This position acts as the key link between customers, sales, and internal operations, ensuring orders flow smoothly, issues are resolved quickly, and clients receive excep

As a Customer Service Coordinator, you will be the primary point of contact between the company and its customers. They are seeking an experienced Customer Service Coordinator to join their team at their Burton Gateway Industrial Park site. Customer Support: Respond to customer inquiries and complai

An environmental services company in the UK is seeking to hire an individual to manage service delivery operations effectively.

A growing technical business in Marlow is seeking a Customer Service Coordinator for a 6-month contract. Candidates should have experience in customer service, strong communication skills, and a detail-oriented mindset. The position offers the chance to work collaboratively in a vibrant team environ

Respond to reviews and help maintain excellent customer service standards. No previous customer service experience is required, what matters most is. Follow up with customers to gather any missing information needed to complete orders.

Customer Service Executive will also provide first contact point for all emergency situations that may arise and is expected to function as local PR agents and sales support to maintain existing customer relationships and to promote future business. This shall be done with a strong focus on high qua

Ecommerce Customer Service and Fulfilment Coordinator. This cross-functional role bridges customer support, eCommerce operations, and fulfilment, ensuring that our customers receive exceptional service throughout their purchasing journey. Sign in to set job alerts for “Customer Service Coordinator

Relevant telephone based customer service experience. Care and respect for our colleagues and service users. Enhance our service users’ lives.

A leading recruitment agency in packaging is seeking a Customer Services Administrator to support internal operations and customer interactions. This role involves account handling and collaboration with the design team for artwork changes, requiring experience in customer service and stock manageme

The ideal candidate will ensure smooth operations by inputting data into CRM systems, assisting various teams to meet customer needs, and providing excellent customer service. A reputable recruitment agency is seeking a skilled Sales Coordinator to work from their office in Leicester.

A community equipment services provider in Bedford is looking for a Customer Services Coordinator (FTC - Maternity Cover). You will be the first point of contact for service users, managing calls and bookings while ensuring exceptional customer experience. Ideal candidates should have some customer

This position involves maintaining customer relationships, managing stock levels, and ensuring smooth logistics operations.

Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC To

A well-established global logistics provider in Essex is seeking an experienced Import Customer Services Coordinator. You will manage ocean import shipments, ensuring high standards of customer service.

Proven customer service experience in a busy office environment (ideally within construction or housebuilding). Working closely with engineers, suppliers, subcontractors and site teams, you’ll help deliver a seamless customer experience in a fast‑paced, construction‑focused environment. Ensure

A leading service solutions provider is seeking a Service Planner in the United Kingdom to effectively plan and coordinate service activities. Responsibilities include scheduling service visits and liaising with customers. The ideal candidate will have strong organizational skills and experience in

To be successful in this Customer Service & Administration Coordinator role, you should have:. A leading domestic kitchen appliance distributor and installation specialist is looking to recruit a Customer Service & Administration Coordinator to join their Castle Donington head office team. As a Cust

A leading equipment hire company in the United Kingdom is seeking a Customer Hire and Sales Coordinator based at their customer office. Candidates should have significant customer service experience, preferably in the Construction/Hire industry, and strong administration skills. This role will invol

Deliver excellent customer service, ensuring clear and proactive communication with customers. Strong customer service and stakeholder management skills. Process customer orders in a timely and efficient manner.

A leading textile service provider in East Hampshire is seeking a Customer Service Co-ordinator. Responsibilities include managing customer accounts and ensuring high service standards. The role combines customer-facing activities with installation and servicing of equipment.

A leading energy drinks company is looking for a Customer Service Coordinator to join their EMEA Supply Chain team in Uxbridge. The role involves managing live customer orders, ensuring accurate processing and excellent customer service. Candidates should be organized, detail-oriented, and able to w