Drawing Room Restaurant Manager
hace 7 días
Ascot
As part of a prestigious team, you will help create exceptional and memorable experiences for every guest as a Drawing room Manager. You will represent the values with warmth, professionalism and genuine care, while working closely with colleagues to maintain the companies high standards. \n Salary : £47,790 with added service charge! \n Amazing benefits including \n Key Responsibilities as a Drawing Room Mananger \n\n • Ensure the smooth running of all services in the Drawing Room.\n, • Welcome and look after guests with friendly, personalised service.\n, • Maintain the highest standards of quality, presentation and hospitality.\n, • Support the development and implementation of effective service and operational procedures.\n, • Monitor service standards and identify ways to improve the guest experience.\n, • Help maximise the business potential of the Drawing Room through excellent service and sales awareness.\n, • Build positive relationships with guests, colleagues and suppliers.\n, • Manage, lead & motivate the team to enhance performance, achieve business goals, financial budgets and service standards\n, • Manage, monitor & continually improve service & operational systems to enable seamless guest relations & comply with Hotel guidelines\n, • Ensure the menu and environment is consistent with a luxury establishment in order to meet & exceed guest expectations & maximise business growth\n, • Conduct sales & marketing activities in order to drive business growth & profit\n, • Provide effective day-to day communication with guests, colleagues & teams\n\n Desirables \n\n • Hotel School diploma or equivalent\n, • Previous luxury/5 star hotel experience\n, • Excellent knowledge of food and wine\n\n If you are passionate about delivering amazing customer service we would love to hear from you.